Keeping track of user feedback during Beta Field Testing of an embedded product?
- by Jason
Hello.
My company is deploying an embedded software/hardware product. We have beta testers lined up who will test the product in the field.
We would like a system of keeping track of the feedback we receive from these users. Perhaps some sort of ticketing system?
I've looked at Zendesk as a possibility.
Thoughts?
Thanks,
Jason