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• ?Oracle DB 11gR2 ??????????????????/????????????????!

  - by Yuichi.Hayashi

  ?????????????????????????????40~60%????????????? ??????????????????????????????????????????????????????????????????????????????????... ????????????????????????????????????????TCO(Total Cost of Ownership)???????????? ??????????????????????????????????????????????????????????????????????????? ???????1?1???????????????????????????????????1??????????????????????????????????????·????????????? ??????????????????·???·????????????????TCO????????????? ????????????????Grid(????)????????????????????????????·???? = Oracle Real Application Clusters(RAC)???????·???? = Oracle Automatic Storage Management(ASM)????????????????????????????????????? Oracle Database???????11g R2?????????????????????????/???????????????????????(????????????????)?????????????????????????????! SCAN Single Client Access Name(SCAN)??Oracle Real Application Clusters(RAC)11g R2??????? SCAN??????????????????????????????????????????????????RAC?????????????????????????·????????????????????SCAN?????????????????????VIP?????????????RAC????????????????????????????????!???????????????? ???????????????????????????????????????SCAN?????????????????????????????TCO?????????????????(????????????)???????????????????????????????!????????????? SCAN?????????????????????? ??????Oracle Database 11gR2 Real Application Clusters(?????????) ??????Oracle Real Application Clusters 11g Release 2 SCAN??? ACFS ASM Cluster File System(ACFS)??Automatic Storage Management(ASM)11g R2??????? ASM??S.A.M.E.(Stripe And Mirror Everything)????????????????????????????????????????????????????????·???????·??????????????????10g????????????????·??????????·???????????????ASM????????????·??????????????????????????????????????????·?????????????????????????????????????????????? 11g R2??????ACFS?????????????????(????????????????????????????????????????????????????????)????ASM???????????????????????????????????????????????????????·??????????????ACFS????! · ??????????????????? · ????????????/???? · ??????????????????????(?????)??? · ????????????? ?2???????????????????????????? · ???????????? ??????????????????????·??????????·?????????????????????!???????????????????????????????????????? ACFS??????????????????? ??????Oracle Database 11gR2 Automatic Storage Management ??????Oracle Database 11g Release 2 Automatic Storage Management???????????????? ??????·????? ??????·???????Oracle Database Resource Manager(????·?????)11g R2??????? ????·????????????·???????????????????????????????Oracle Database???Oracle RAC????????????????????????????????????????????????????????????????????????????????????????????????????1????????????? ????????????·?????????????????????????????????????????????????????????????????? CPU ???????????????????????????????????????????????????·??????????????????????????? 11g R2??????????·???????????????? CPU_COUNT ?????????????? CPU ???????????????????????????·??????? CPU ?????????????????????????????????????????????? ????????·???????????????????????????????????????????Oracle ??????????????????????·??????? CPU ??????????????????????????????·???????????????!???????????????? ??????·???????????????????????? ??????Oracle Database 11gR2 ????????????? ?????????? ? ??????????????????????????????????!? ? ???????????????????????????????????!?

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• CRM@Oracle Series: Showcasing Innovation with Oracle Customer Hub

  - by tony.berk

  When is having too many customers a challenge? It is not something too many people would complain about. But from a data perspective, one challenge is to keep each customer's data consistent across multiple enterprise systems such as CRM, ERP, and all of your other related applications. Buckle your seat belts, we are going a bit technical today... If you have ever tried it, you know it isn't easy. If you haven't, don't go there alone! Customer data integration projects are challenging and, depending on the environment, require sharp, innovative people to succeed. Want to hear from some guys who have done it and succeeded? Here is an interview with Dan Lanir and Afzal Asif from Oracle's Applications IT CRM Systems group on implementing Oracle Customer Hub and innovation. For more interesting discussions on innovation, check out the Oracle Innovation Showcase.

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• Oracle Database 12c: Oracle Multitenant Option

  - by hamsun

  1. Why ? 2. What is it ? 3. How ? 1. Why ? The main idea of the 'grid' is to share resources, to make better use of storage, CPU and memory. If a database administrator wishes to implement this idea, he or she must consolidate many databases to one database. One of the concerns of running many applications together in one database is: ‚what will happen, if one of the applications must be restored because of a human error?‘ Tablespace point in time recovery can be used for this purpose, but there are a few prerequisites. Most importantly the tablespaces are strictly separated for each application. Another reason for creating separated databases is security: each customer has his own database. Therefore, there is often a proliferation of smaller databases. Each of them must be maintained, upgraded, each allocates virtual memory and runs background processes thereby wasting resources. Oracle 12c offers another possibility for virtualization, providing isolation at the database level: the multitenant container database holding pluggable databases. 2. What ? Pluggable databases are logical units inside a multitenant container database, which consists of one multitenant container database and up to 252 pluggable databases. The SGA is shared as are the background processes. The multitenant container database holds metadata information common for pluggable databases inside the System and the Sysaux tablespace, and there is just one Undo tablespace. The pluggable databases have smaller System and Sysaux tablespaces, containing just their 'personal' metadata. New data dictionary views will make the information available either on pdb (dba_views) or container level (cdb_views). There are local users, which are known in specific pluggable databases and common users known in all containers. Pluggable databases can be easily plugged to another multitenant container database and converted from a non-CDB. They can undergo point in time recovery. 3. How ? Creating a multitenant container database can be done using the database configuration assistant: There you find the new option: Create as Container Database. If you prefer ‚hand made‘ databases you can execute the command from a instance in nomount state: CREATE DATABASE cdb1 ENABLE PLUGGABLE DATABASE …. And of course this can also be achieved through Enterprise Manager Cloud. A freshly created multitenant container database consists of two containers: the root container as the 'rack' and a seed container, a template for future pluggable databases. There are 4 ways to create other pluggable databases: 1. Create an empty pdb from seed 2. Plug in a non-CDB 3. Move a pdb from another pdb 4. Copy a pdb from another pdb We will discuss option2: how to plug in a non_CDB into a multitenant container database. Three different methods are available : 1. Create an empty pdb and use Datapump in traditional export/import mode or with Transportable Tablespace or Database mode. This method is suitable for pre 12c databases. 2. Create an empty pdb and use GoldenGate replication. When the pdb catches up with the non-CDB, you fail over to the pdb. 3. Databases of Version 12c or higher can be plugged in with the help of the new dbms_pdb Package. This is a demonstration for method 3: Step1: Connect to the non-CDB to be plugged in and create an xml File with description of the database. The xml file is written to $ORACLE_HOME/dbs per default and contains mainly information about the datafiles. Step 2: Check if the non-CDB is pluggable in the multitenant container database: Step 3: Create the pluggable database, connected to the Multitenant container database. With nocopy option the files will be reused, but the tempfile is created anew: A service is created and registered automatically with the listener: Step 4: Delete unnecessary metadata from PDB SYSTEM tablespace: To connect to newly created pdb, edit tnsnames.ora and add entry for new pdb. Connect to plugged-in non_CDB and clean up Data Dictionary to remove entries now maintained in multitenant container database. As all kept objects have to be recompiled it will take a few minutes. Step 5: The plugged-in database will be automatically synchronised by creating common users and roles when opened the first time in read write mode. Step 6: Verify tablespaces and users: There is only one local tablespace (users) and one local user (scott) in the plugged-in non_CDB pdb_orcl. This method of creating plugged_in non_CDB from is fast and easy for 12c databases. The method for deplugging a pluggable database from a CDB is to create a new non_CDB and use the the new full transportable feature of Datapump and drop the pluggable database. About the Author: Gerlinde has been working for Oracle University Germany as one of our Principal Instructors for over 14 years. She started with Oracle 7 and became an Oracle Certified Master for Oracle 10g and 11c. She is a specialist in Database Core Technologies, with profound knowledge in Backup & Recovery, Performance Tuning for DBAs and Application Developers, Datawarehouse Administration, Data Guard and Real Application Clusters.

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• ANNOUNCEMENT: Windows Server Certified As Oracle Secure Global Desktop Clients With Oracle E-Business Suite 12

  - by Mohan Prabhala

  We are proud to announce the certification of Oracle Secure Global Desktop for use with Microsoft Windows Server 2003 and 2008 virtualized environments acting as desktop clients connecting to Oracle E-Business Suite Release 12 environments.  32-bit and 64-bit versions of Microsoft Windows Server are certified. These combinations may also be used in conjunction with Oracle VM, if required. Oracle E-Business Suite customers and partners may now use Oracle Secure Global Desktop as an access layer for Oracle Applications, knowing that Oracle fully certifies this particular scenario. For more details, please refer to this Oracle E-Business Suite Technology blog or My Oracle Support (Note 1491211.1)

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• 15 Kasim 2012 Oracle Day

  - by TUFEKCIOGLU,FATIH

     15.Kasim'da Harbiye Istanbul Kongre Merkezi'nde düzenlenecek Oracle Day'e ait etkinlik bilgileri : Oracle Day etkinlik bilgileri için tiklayiniz    En Son Teknolojiden Faydalanin: Inovasyona ve Rekabete Zaman Birakin 15 Kasim 2012 Bulut Bilisim, Mobilite, Sosyal Medya ve Büyük Veri, bildigimiz dünyayi yeniden tanimliyor. Bu teknolojileri kurumuna ilk getirenlerden biri olun; daha hizli yeni ürün ve hizmet gelistirme, müsteri deneyimini iyilestirme ve yeni inovatif is modellerini hayata geçirme firsati yakalayarak rekabetteki konumunuzu güçlendirin. Oracle ve is ortaklari bu noktada size, teknolojik yenilikleri kurumunuza uyarlamanizda yardim ederken, sizin de piyasadaki degisimlerden rakiplerinizden önce avantaj elde etmenizi saglar. Oracle'in, birlikte çalismak için tasarlanmis olan yazilim ve donanimlarda en yeni teknolojileri kullanarak, bilgi teknolojilerini nasil sadelestirdigini ögrenmek için Oracle Day'de bize katilin. Oracle Day'de: Oracle'in Bulut Bilisim, Büyük Veri, Sosyal Medya, is uygulamalari çözümleri hakkinda bilgi edinme, Basarili is dönüsümleri hakkinda örnek basari hikayelerini dinleme, Sizinle ayni zorluklari tecrübe eden sektör çalisanlariyla biraraya gelme, Oracle uzmanlari ve is ortaklari ile tanisma ve yeni ürün tanitimlarini izleme, Oracle OpenWorld'den en yeni ürün bilgilerini edinme firsatini kaçirmayin... Saygilarimizla, Oracle Türkiye Hemen Kaydolun! Platin Sponsor Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 15 Kasim 2012, Persembe 08:30 - 18:30 LCV: [email protected] oracle.com/oracleday Bizi takip edin: #oracleday   Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizce'dir  Günün Ajandasi 08:45-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Navigating Complexity by Simplifying I.T. Andrew Mendelsohn, Kidemli Baskan Yardimcisi, Oracle Veritabani Sunucu Teknolojileri, Oracle           10:30-11:00 Dönüsümsel Bulut Yolculugu Ilker Kuruöz, CIO, Turkcell 11:00-11:20 Yeni Dönemde Veri Merkezlerinin Olmazsa Olmazlari Yalim Eristiren, Genel Müdür Yardimcisi, Intel 11:20-11:30 Slimfit Feyza Narli, Is Çözümleri Direktörü, Innova 11:30-12:00 Java ile Inovasyon Cuma Yigit, Teknik Mimar, Etiya Yusuf Tok, Java Grup Yöneticisi, OBSS Ersun Engel, Satis Müdürü, Oracle 12:00-12:10  Kahve Molasi       1. SALON 2. SALON 3. SALON 4. SALON 5. SALON 6. SALON 7. SALON 8. SALON 9. SALON 10. SALON   Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Is Süreçlerinde Degisim Daha Fazla Veri, Daha Hizli Sonuç: Isinizi Analitik Çözümlerle Güçlendirin Peki Ama Nasil? Bulut Uygulayicilari için Çözüm Haritasi Is Uygulamalarinizda Inovasyonun Gücünü Kullanin Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri I Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri II Oracle Finansal Hizmetler - Core Banking and Analytical Solutions Oracle User Group (TROUG) 12:10-12:40 Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Tekfen Ceyhan Çelik Fabrikasi Maliyet Yönetimi ve Üretim Takibi Daha Fazla Veriyle, Daha Hizli Hareket: Yaraticiligi Aksiyonla Güçlendirme Architect Your Cloud: A Blueprint for Cloud Builders Technology Strategies that Drive Business Excellence: Get Social. Be Mobile. Run Cloud. Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Innovate with Oracle - Virtual Banking and Self Service Channels What's Next for Oracle Database?   Oracle Innova Oracle Oracle Oracle Oracle Oracle Oracle 12:40-13:40 Ögle Yemegi 13:40-14:10 Uygulamalariniz Artik Bulutta 21. Yüzyilda Finans: Potansiyeli Kullanin - Sonuçlara Ulasin! "Düsünce Hizinda" Intel Islemcili Oracle Büyük Veri ve Is Analitigi Çözümleri Deniz Seviyesinden Bulutlara I CRM'inizi Sosyallestirin: Telaura Sosyal CRM Yeni Nesil Veri Merkezinde Trend: Sadelik Abone Bilgi Yönetim Sistemi (ABYS) Yüksek Oracle Veri Tabani Performansi - Oracle Veri Tabani Oracle Veri Depolama Sistemi ile Entegre Oldugunda Sigortacilikta Finansal Transformasyon ve Entegre Veri Ambari Çözümleri SQL/PLSQL Yeni Özellikler   Oracle Oracle Intel Oracle Etiya Oracle Inspirit Oracle Oraturk TROUG 14:10-14:20  Kahve Molasi 14:20-14:50 Satis ve Pazarlamada Sosyal Mecralar Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Tukas'in Analitik Yolculugu Deniz Seviyesinden Bulutlara II Loupe: IP Tabanli Servisler için Proaktif Izleme Veri Merkezinizdeki Riskleri Ortadan Kaldirin Oracle iAS to WebLogic Migrasyonu Oracle ZFS Storage Appliance - Turkcell Deneyimleri Analytical Transformation - Risk and Finance Together to Address the Regulatory Changes Today and Tomorrow Veri Madenciligi Veritabaninda Yapilir: Uygulamalariyla Oracle R Enterprise ve Oracle Data Mining Opsiyonu   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Gtech Oracle Netas Oracle OBSS Turkcell&Gantek Oracle TROUG 14:50-15:00  Kahve Molasi 15:00-15:30 Yetenek Yönetiminde Entegre Çözümler: Taleo ile Ise Alim Artik Daha Kolay Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Büyük Veri & Exalytics - Exadata'nin Gelecek Rotasi - Bütünlesik (Engineered) Sistemler'de Ücretsiz Platin Hizmetleri Aksigorta Oracle ATS (Application Testing Suite) ile Uygulamalarini Nasil Test Ediyor? Üstün Performans ve Esneklik ile Servis Seviyenizi Arttirin Akilli Belediyecilik Uygulamalarinda Oracle BPM ile Süreç Yönetimi Teyp ile Uçtan Uca Yedekleme Çözümleri Connecting with Customers to Enhance Revenue Generation: Unleashing the Power of an Enterprise Revenue Management and Billing Solution Günümüzün Uygulama Mimarisi Sorunlari ve Çözüm Önerileri   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Oracle Oracle Aksigorta Oracle Sampas Remivac Oracle TROUG 15:30-15:40  Kahve Molasi 15:40-16:10 JD Edwards Yeni Sürüm ile Satis Agi Yönetimi Oracle Policy Automation ile Türkçe Merkezi Is Kurallari Yönetimi Oracle BI ile Kurumsal Karne Çözümleri Turkcell Süperbulut ile Yazilim Artik Hizmetinizde Bütünlesik (Engineered) Sistemler Artik SAP Müsterilerinde de Fark Yaratiyor Yeni Nesil Veri Merkezi Olusturma: Denenmis ve Ispatlanmis Yöntemler Türk Telekom SOA Projesi Basari Hikayesi Yapi Kredi Sigorta Uygulamalarinda Son Kullanici Deneyimini Nasil Izliyor? 2013 NFC Trendleri Karagöz ile Hacivat Veri Tabaninda   TupperWare & Akademi Danismanlik Oracle Oracle Turkcell Oracle Oracle Türk Telekom Yapi Kredi Sigorta Smartsoft TROUG 16:10-16:20  Kahve Molasi 16:20-16:50 Tutarli, Tekil Veriye Yolculuk: Oracle Ana Veri Yönetimi Turkcell/Superonline'da Varlik Yönetimi Her Tür Verinin Endeca ile Rahat Analizi Bulut Bilisim'de Güvenlik Nasil Saglanir? Rekabette Kazanmak: GoldenGate ile Dogru Kararlari Rakiplerinizden Önce Verin. Veri Merkeziniz için Bulut Altyapi Stratejileri Oracle Orkestrasi: Çok Sesli Yönetime Kulak Verin Lojistik Zekasi / Horoz Lojistik Basari Hikayesi Bütünlesik Sistemler (Engineered Systems) ile Yüksek Performansli Java Uygulamalari International Growth - Helping the Banks Standardize Overseas Operations Oracle Big Data   Oracle Turkcell Oracle Oracle Oracle Oracle Kora & Horoz Lojistik Oracle Oracle TROUG 16:50-18:30  Kokteyl     Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz Copyright 2012, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani

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• Oracle B2B Started Kit

  - by Nitesh Jain Oracle

  This post is for audience who is starting their journey with Oracle B2B 11g practice. Thought of writing this article as even i wondered as to what to do where to search while i was like you. Hope this material will help you to understand Oracle B2B closely: Oracle B2B OTN : http://www.oracle.com/technology/products/soa/b2b/index.html Download Location: http://www.oracle.com/technology/products/soa/soasuite/collateral/downloads.html#11.1.1.3.0 Installation Guide: http://download.oracle.com/docs/cd/E14571_01/doc.1111/e13925/toc.htm User Guide: http://download.oracle.com/docs/cd/E14571_01/integration.1111/e10229/toc.htm Sample Location: B2B Samples are part of SOA sample at below location: http://www.oracle.com/technology/sample_code/products/soa/index.html Developer Notes / Step by Step configuration guide: http://www.oracle.com/technology/products/soa/b2b/index.html http://www.oracle.com/technology/products/soa/b2b/collateral/B2B_TU001_EDI.pdf http://www.oracle.com/technology/products/soa/b2b/collateral/B2B_TU002_HL7.pdf http://www.oracle.com/technology/products/soa/b2b/collateral/B2B_TU003_ebxml.pdf Blog: http://blogs.oracle.com/oracleb2bgurus/ Forum: http://forums.oracle.com/forums/forum.jspa?forumID=242&start=0 This article is as per Oracle B2B 11g PS2 Release (11.1.1.3.0)

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• Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

  - by J Swaroop

  Re-posting Bruce Tierney's original post - albeit a day late: I reckon this is Oracle's most interesting launch this year. Enjoy! The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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• Download the latest Oracle VM 3.1.1 Update

  - by Honglin Su

  We have released the latest patch update for Oracle VM Manager 3.1.1 and Oracle VM Server for x86 3.1.1. Oracle VM Manager 3.1.1-478 has been validated in combination with Oracle VM Server 3.1.1-485. The download instructions are available at OTN. Download Oracle VM Manager 3.1.1 Patch Update from My Oracle Support, patch ID 14227416 Download Oracle VM Server 3.1.1 ISO Update from My Oracle Support, patch ID 14775391.  Download Oracle VM Server Update from Oracle Unbreakable Linux Network and Oracle's Public Yum Repository Please be sure to read the README files of the above patches. Customers are recommended to schedule a maintenance window and apply the above patch updates to their Oracle VM 3.1.1 environment. To receive notification on the software update delivered to Oracle Unbreakable Linux Network (ULN, http://linux.oracle.com) for Oracle VM, you can sign up here http://oss.oracle.com/mailman/listinfo/oraclevm-errata. For more information about Oracle's virtualization, visit oracle.com/virtualization.

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• Oracle Enterprise Manager sessions on the last day of the Oracle Open World

  - by Anand Akela

  Hope you had a very productive Oracle Open World so far . Hopefully, many of you attended the customer appreciation event yesterday night at the Treasures Islands.   We still have many enterprise manager related sessions today on Thursday, last day of Oracle Open World 2012. Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) Time Title Location 11:15 AM - 12:15 PM Application Performance Matters: Oracle Real User Experience Insight Palace Hotel - Sea Cliff 11:15 AM - 12:15 PM Advanced Management of JD Edwards EnterpriseOne with Oracle Enterprise Manager InterContinental - Grand Ballroom B 11:15 AM - 12:15 PM Spark on SPARC Servers: Enterprise-Class IaaS with Oracle Enterprise Manager 12c Moscone West - 3018 11:15 AM - 12:15 PM Pinpoint Production Applications’ Performance Bottlenecks by Using JVM Diagnostics Marriott Marquis - Golden Gate C3 11:15 AM - 12:15 PM Bringing Order to the Masses: Scalable Monitoring with Oracle Enterprise Manager 12c Moscone West - 3020 12:45 PM - 1:45 PM Improving the Performance of Oracle E-Business Suite Applications: Tips from a DBA’s Diary Moscone West - 2018 12:45 PM - 1:45 PM Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Moscone West - 3009 12:45 PM - 1:45 PM Managing Sun Servers and Oracle Engineered Systems with Oracle Enterprise Manager Moscone West - 2000 12:45 PM - 1:45 PM Strategies for Configuring Oracle Enterprise Manager 12c in a Secure IT Environment Moscone West - 3018 12:45 PM - 1:45 PM Using Oracle Enterprise Manager 12c to Control Operational Costs Moscone South - 308 2:15 PM - 3:15 PM My Oracle Support: The Proactive 24/7 Assistant for Your Oracle Installations Moscone West - 3018 2:15 PM - 3:15 PM Functional and Load Testing Tips and Techniques for Advanced Testers Moscone South - 307 2:15 PM - 3:15 PM Oracle Enterprise Manager Deployment Best Practices Moscone South - 104 Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter

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• ????????CSV???????(???????)?? ~ DBA????APEX

  - by Yuichi.Hayashi

  Oracle Application Express(Oracle APEX)????????????Web????????????????DBA??????·???????????????? ?????????CSV???????(???????)??·?? DBA???????????????????Oracle Database?????CSV????????????????? 1. ???Oracle APEX(Oracle Application Express)??????????????????????????????(???????????????SQL????????????????????????????????) 2. ???????????????????????(????????)??????????????????????? ?????????????????EMP???????? 3. ???????????????? 4.?????????????? ??????????????????????????????CSV???????????? ???????????? Oracle APEX?????????????????????????????????? APEX(Oracle Application Express)????~??????????????????????

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• Oracle Database 11gR2 11.2.0.3 Certified with E-Business Suite on Windows

  - by John Abraham

  As a follow up to our original certification announcement, Oracle Database 11g Release 2 (11.2.0.3) is now certified with Oracle E-Business Suite Release 11i and Release 12 on the following Microsoft Windows operating systems: Release 12.1 (12.1.1 and higher) Microsoft Windows Server (32-bit) (2003, 2008) Microsoft Windows x64 (64-bit) (20031, 20081, 2008 R22) Release 12.0 (12.0.4 and higher) Microsoft Windows Server (32-bit) (2003) Microsoft Windows x64 (64-bit) (2003, 2008)1 Release 11i (11.5.10.2 + ATG PF.H RUP 6 and higher) Microsoft Windows Server (32-bit) (2003, 20081) Microsoft Windows x64 (64-bit) (2003, 2008, 2008 R2)1 Notes 1: This OS is a 'database tier only' or 'split tier configuration' platform where the application tier must be on a fully certified E-Business Suite platform. 2: This OS is a 'database tier only' platform for Release 11i. For 12.1.1 or higher, it is also supported on the application tier via the migration process outlined in My Oracle Support Document 1188535.1. Pending Certification E-Business Suite 12.0 with 11.2.0.3 Split Tier Certification on Microsoft Windows x64 (64-bit) (2008 R2) is in progress and will be announced separately. This announcement for Oracle E-Business Suite 11i and R12 includes: Real Application Clusters (RAC) Oracle Database Vault Transparent Data Encryption (Column Encryption) TDE Tablespace Encryption Advanced Security Option (ASO)/Advanced Networking Option (ANO) Export/Import Process for Oracle E-Business Suite Release 11i and Release 12 Database Instances Transportable Database and Transportable Tablespaces Data Migration Processes for Oracle E-Business Suite Release 11i and Release 12 References MOS Document 881505.1 - Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) MOS Document 1058763.1 - Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) MOS Document 1091086.1 - Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 MOS Document 1091083.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 MOS Document 216205.1 - Database Initialization Parameters for Oracle E-Business Suite 11i MOS Document 396009.1 - Database Initialization Parameters for Oracle Applications Release 12 MOS Document 823586.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i MOS Document 823587.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 MOS Document 403294.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 11i MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 828223.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 11i MOS Document 828229.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 12 MOS Document 391248.1 - Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 557738.1 - Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 741818.1 - Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 1366265.1 - Using Transportable Tablespaces to Migrate Oracle Applications 11i Using Oracle Database 11g Release 2 MOS Document 1311487.1 - Using Transportable Tablespaces to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 11g Release 2 MOS Document 729309.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 11i Using Oracle Database 10g Release 2 or 11g MOS Document 734763.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 10g Release 2 or 11g MOS Document 1188535.1 - Migrating Oracle E-Business Suite R12 to Microsoft Windows Server 2008 R2 Please also review the platform-specific Oracle Database Installation Guides for operating system and other prerequisites. Related Articles Database 11.2.0.2 Certified with EBS R12 on IBM: Linux on System z EBS R12 Certified with Database 11gR2 on SLES 11 11gR2 11.2.0.3 Database Certified with E-Business Suite

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• Oracle ADF Core Functionality Now Available for Free - Presenting Oracle ADF Essentials

  - by Shay Shmeltzer

  Normal 0 false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;} We are happy to announce the new Oracle ADF Essentials - a free to develop and deploy version of the core technologies at the base of Oracle ADF – Oracle’s strategic development framework that was used, among other things, to build the new generation of the enterprise Oracle Fusion Applications. This release is aligned with the new Oracle JDeveloper 11.1.2.3 version that we released today. Oracle ADF Essentials enables developers to use the following free: Oracle ADF Faces Rich Client components –over 150 JSF 2.0 components that include extensive charting and data visualization components, supports skinning, internalization, accessibility and touch gestures and providing advanced Ajax, windowing, drag and drop and other UI capabilities in a declarative way. Oracle ADF Controller – an extension on top of the JSF controller providing complete process flow definition and enabling advanced reusability of flows inside page’s regions. Oracle ADF Binding – a declarative way to bind various business services to JSF user interfaces eliminating tedious managed-beans coding. Oracle ADF Business Components – a declarative layer for building Java based business services on top of relational databases. The main goal of Oracle ADF Essentials is to bring the benefits of Oracle ADF to a broader community of developers. If you are already using Oracle ADF, a key new functionality for you would be the ability to deploy your application on GlassFish. Several other interesting points: We provide instructions for deployment of Oracle ADF Essentials on GlassFish and officially support this platform for Oracle ADF Essentials deployment. Developers can choose to use the whole Oracle ADF Essentials, or just pieces of the technology. Visual development for Oracle ADF Essentials is provided in Oracle JDeveloper. Eclipse support via Oracle Enterprise for Eclipse (OEPE) is also planned. Want to learn more? Here is a quick overview and development demo of Oracle ADF Essentials For more visit the Oracle ADF Essentials page on OTN

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• Oracle Cloud Office and Oracle Open Office 3.3

  - by trond-arne.undheim

  Industry's First Complete, Open Standards-Based Office Productivity Suites for Desktop, Web and Mobile Users were launched today, 15 December 2010 (press release). Based on the Open Document Format (ODF) and open web standards, Oracle Open Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and de facto formats, Portable Document Format (PDF), and modern web 2.0 publishing. Oracle Cloud Office is the foundation of the open standard office stack based on the open document format (ODF), and has powerful social sharing capability, ubiquitous document authoring and collaboration. Together, the two solutions enable cross-company, enterprise class collaboration with true interoperability, including the flexibility to support users across a wide variety of devices and platforms.

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• Database Developer - October 2013 issue: Download Database 12c and related products

  - by Javier Puerta

  The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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• ???????????I/O?SSD????!

  - by Yusuke.Yamamoto

  ????? ??:2010/11/25 ??:???? ?????????????????????I/O???????????????? Oracle Database 11g Release 2 ?????Database Smart Flash Cache?????????????????????????????????????????????????????? ???????????????????SSD????????????"?????(??)"???????????????????? Database Smart Flash Cache ???OLTP??+?????????????????OLTP??+OLTP???10????????? ????????? ????????????????? http://oracletech.jp/products/pickup/000076.html

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• Summary of Oracle E-Business Suite Technology Webcasts and Training

  - by BillSawyer

  Last Updated: November 16, 2011We're glad to hear that you've been finding our ATG Live Webcast series to be useful.  If you missed a webcast, you can download the presentation materials and listen to the recordings below. We're collecting other learning-related materials right now.  We'll update this summary with pointers to new training resources on an ongoing basis.  ATG Live Webcast Replays All of the ATG Live Webcasts are hosted by the Oracle University Knowledge Center.  In order to access the replays, you will need a free Oracle.com account. You can register for an Oracle.com account here.If you are a first-time OUKC user, you will have to accept the Terms of Use. Sign-in with your Oracle.com account, or if you don't already have one, use the link provided on the sign-in screen to create an account. After signing in, accept the Terms of Use. Upon completion of these steps, you will be directed to the replay. You only need to accept the Terms of Use once. Your acceptance will be noted on your account for all future OUKC replays and event registrations. 1. E-Business Suite R12 Oracle Application Framework (OAF) Rich User Interface Enhancements (Presentation) Prabodh Ambale (Senior Manager, ATG Development) and Gustavo Jiminez (Development Manager, ATG Development) offer a comprehensive review of the latest user interface enhancements and updates to OA Framework in EBS 12.  The webcast provides a detailed look at new features designed to enhance usability, including new capabilities for personalization and extensions, and features that support the use of dashboards and web services. (January 2011) 2. E-Business Suite R12 Service Oriented Architectures (SOA) Using the E-Business Suite Adapter (Presentation, Viewlet) Neeraj Chauhan (Product Manager, ATG Development) reviews the Service Oriented Architecture (SOA) capabilities within E-Business Suite 12, focussing on using the E-Business Suite Adapter to integrate EBS with third-party applications via web services, and orchestrate services and distributed transactions across disparate applications. (February 2011) 3. Deploying Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications Ivo Dujmovic (Director, ATG Development) reviews the latest capabilities for using Oracle VM to deploy virtualized EBS database and application tier instances using prebuilt EBS templates, wire those virtualized instances together using the EBS virtualization kit, and take advantage of live migration of user sessions between failing application tier nodes.  (February 2011) 4. How to Reduce Total Cost of Ownership (TCO) Using Oracle E-Business Suite Management Packs (Presentation) Angelo Rosado (Product Manager, ATG Development) provides an overview of how EBS sysadmins can make their lives easier with the Management Packs for Oracle E-Business Suite Release 12.  This session highlights key features in Application Management Pack (AMP) and Application Change Management Pack) that can automate or streamline system configurations, monitor EBS performance and uptime, keep multiple EBS environments in sync with patches and configurations, and create patches for your own EBS customizations and apply them with Oracle's own patching tools.  (June 2011) 5. Upgrading E-Business Suite 11i Customizations to R12 (Presentation) Sara Woodhull (Principal Product Manager, ATG Development) provides an overview of how E-Business Suite developers can manage and upgrade existing EBS 11i customizations to R12.  Sara covers methods for comparing customizations between Release 11i and 12, managing common customization types, managing deprecated technologies, and more. (July 2011) 6. Tuning All Layers of E-Business Suite (Part 1 of 3) (Presentation) Lester Gutierrez, Senior Architect, and Deepak Bhatnagar, Senior Manager, from the E-Business Suite Application Performance team, lead Tuning All Layers of E-Business Suite (Part 1 of 3). This webcast provides an overview of how Oracle E-Business Suite system administrators, DBAs, developers, and implementers can improve E-Business Suite performance by following a performance tuning framework. Part 1 focuses on the performance triage approach, tuning applications modules, upgrade performance best practices, and tuning the database tier. This ATG Live Webcast is an expansion of the performance sessions at conferences that are perennial favourites with hardcore Apps DBAs. (August 2011)  7. Oracle E-Business Suite Directions: Deployment and System Administration (Presentation) Max Arderius, Manager Applications Technology Group, and Ivo Dujmovic, Director Applications Technology group, lead Oracle E-Business Suite Directions: Deployment and System Administration covering important changes in E-Business Suite R12.2. The changes discussed in this presentation include Oracle E-Business Suite architecture, installation, upgrade, WebLogic Server integration, online patching, and cloning. This webcast provides an overview of how Oracle E-Business Suite system administrators, DBAs, developers, and implementers can prepare themselves for these changes in R12.2 of Oracle E-Business Suite. (October 2011) Oracle University Courses For a general listing of all Oracle University courses related to E-Business Suite Technology, use the Oracle University E-Business Suite Technology course catalog link. Oracle University E-Business Suite Technology Course Catalog 1. R12 Oracle Applications System Administrator Fundamentals In this course students learn concepts and functions that are critical to the System Administrator role in implementing and managing the Oracle E-Business Suite. Topics covered include configuring security and user management, configuring flexfields, managing concurrent processing, and setting up other essential features such as profile options and printing. In addition, configuration and maintenance of an Oracle E-Business Suite through Oracle Applications Manager is discussed. Students also learn the fundamentals of Oracle Workflow including its setup. The System Administrator Fundamentals course provides the foundation needed to effectively control security and ensure smooth operations for an E-Business Suite installation. Demonstrations and hands-on practice reinforce the fundamental concepts of configuring an Oracle E-Business Suite, as well as handling day-to-day system administrator tasks. 2. R12.x Install/Patch/Maintain Oracle E-Business Suite This course will be applicable for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1. This course explains how to go about installing and maintaining an Oracle E-Business Suite Release 12.x system. Both Standard and Express installation types are covered in detail. Maintenance topics include a detailed examination of the standard tools and utilities, and an in-depth look at patching an Oracle E-Business Suite system. After this course, students will be able to make informed decisions about how to install an Oracle E-Business Suite system that meets their specific requirements, and how to maintain the system afterwards. The extensive hands-on practices include performing an installation on a Linux system, navigating the file system to locate key files, running the standard maintenance tools and utilities, applying patches, and carrying out cloning operations. 3. R12.x Extend Oracle Applications: Building OA Framework Applications This class is a hands-on lab-intensive course that will keep the student busy and active for the duration of the course. While the course covers the fundamentals that support OA Framework-based applications, the course is really an exercise in J2EE programming. Over the duration of the course, the student will create an OA Framework-based application that selects, inserts, updates, and deletes data from a R12 Oracle Applications instance. 4. R12.x Extend Oracle Applications: Customizing OA Framework Applications This course has been significantly changed from the prior version to include additional deployments. The course doesn't teach the specifics of configuration of each product. That is left to the product-specific courses. What the course does cover is the general methods of building, personalizing, and extending OA Framework-based pages within the E-Business Suite. Additionally, the course covers the methods to deploy those types of customizations. The course doesn't include discussion of the Oracle Forms-based pages within the E-Business Suite. 5. R12.x Extend Oracle Applications: OA Framework Personalizations Personalization is the ability within an E-Business Suite instance to make changes to the look and behavior of OA Framework-based pages without programming. And, personalizations are likely to survive patches and upgrades, increasing their utility. This course will systematically walk you through the myriad of personalization options, starting with simple examples and increasing in complexity from there. 6. E-Business Suite: BI Publisher 5.6.3 for Developers Starting with the basic concepts, architecture, and underlying standards of Oracle XML Publisher, this course will lead a student through a progress of exercises building their expertise. By the end of the course, the student should be able to create Oracle XML Publisher RTF templates and data templates. They should also be able to deploy and maintain a BI Publisher report in an E-Business Suite instance. Students will also be introduced to Oracle BI Publisher Enterprise. 7. R12.x Implement Oracle Workflow This course provides an overview of the architecture and features of Oracle Workflow and the benefits of using Oracle Workflow in an e-business environment. You can learn how to design workflow processes to automate and streamline business processes, and how to define event subscriptions to perform processing triggered by business events. Students also learn how to respond to workflow notifications, how to administer and monitor workflow processes, and what setup steps are required for Oracle Workflow. Demonstrations and hands-on practice reinforce the fundamental concepts. 8. R12.x Oracle E-Business Suite Essentials for Implementers Oracle R12.1 E-Business Essentials for Implementers is a course that provides a functional foundation for any E-Business Suite Fundamentals course.

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• Quick guide to Oracle IRM 11g: Server configuration

  - by Simon Thorpe

  Quick guide to Oracle IRM 11g index Welcome to the second article in this quick quide to Oracle IRM 11g. Hopefully you've just finished the first article which takes you through deploying the software onto a Linux server. This article walks you through the configuration of this new service and contains a subset of information from the official documentation and is focused on installing the server on Oracle Enterprise Linux. If you are planning to deploy on a non-Linux platform, you will need to reference the documentation for platform specific information. Contents Introduction Create IRM WebLogic Domain Starting the Admin Server and initial configuration Introduction In the previous article the database was prepared, the WebLogic Application Server installed and the files required for an IRM server installed. But we don't actually have a configured system yet. We need to now create a WebLogic Domain in which the IRM server will run, then configure some of the settings and crypography so that we can create a context and be ready to seal some content and test it all works. This article doesn't cover the configuration of SSL communication from client to server. This is quite a big topic and a separate article has been dedicated for this area. In these articles I also use the hostname, irm.company.internal to reference the IRM server and later on use the hostname irm.company.com in reference to the public facing service. Create IRM WebLogic Domain First step is creating the WebLogic domain, in a console switch to the newly created IRM installation folder as shown below and we will run the domain configuration wizard. [oracle@irm /]$ cd /oracle/middleware/Oracle_IRM/common/bin [oracle@irm bin]$ ./config.sh First thing the wizard will ask is if you wish to create a new or extend an existing domain. This guide is creating a standalone system so you should select to create a new domain. Next step is to choose what technologies from the Oracle ECM Suite you wish this domain to host. You are only interested in selecting the option "Oracle Information Rights Management". When you select this check box you will notice that it also selects "Oracle Enterprise Manager" and "Oracle JRF" as these are dependencies of the IRM server. You then need to specify where you wish to place the domain files. I usually just change the domain name from base_domain or irm_domain and leave the others with their defaults. Now the domain will have a single user initially and by default this user is called "weblogic". I usually change this account name to "sysadmin" or "administrator", but in this guide lets just accept the default. With respects to the next dialog, again for eval or dev reasons, leave the server startup mode as development. The JDK should also be automatically detected. We now need to provide details of the database. This guide is using the Oracle 11gR2 database and the settings I used can be seen in the image to the right. There is a lot of configuration that can now be done for the admin server, any managed servers and where the deployments reside. In this guide I am leaving all of these to their defaults so do not check any of the boxes. However I will on this blog be detailing later how you can go back and setup things such as automated startup of an IRM server which require changes to these default settings. But for now, lets leave it all alone and just click next. Now we are ready to install. Note that from this dialog you can scroll the left window and see there are going to be two servers created from the defaults. The AdminServer which is where you modify settings for the WebLogic Server and also hosts the Oracle Enterprise Manager for IRM which allows to monitor the IRM service performance and also make service related settings (which we shortly do below) and the IRM_server1 which hosts the actual IRM services themselves. So go right ahead and hit create, the process is pretty quick and usually under 10 minutes. When the domain creation ends, it will give you the URL to the admin server. It's worth noting this down and the URL is usually; http://irm.company.internal:7001 Starting the Admin Server and initial configuration First thing to do is to start the WebLogic Admin server and review the initial IRM server settings. In this guide we are going to run the Admin server and IRM server in console windows, in another article I will discuss running these as background services. So for now, start a console and run the Admin server by doing the following. cd /oracle/middleware/user_projects/domains/irm_domain/ ./startWebLogic.sh Wait for the server to start, you are looking for the following line to be reported in the console window. <BEA-00360><Server started in RUNNING mode> First step is configuring the IRM service via Enterprise Manager. Now that the Admin server is running you can point a browser at http://irm.company.internal:7001/em. Login with the username and password you supplied when you created the domain. In Enterprise Manager the IRM service administrator is able to make server wide configuration. However finding where to access the pages with these settings can be a bit of a challenge. After logging in on the left you'll see a tree containing elements of the Enterprise Manager farm Farm_irm_domain. Open up Content Management, then Information Rights Management and finally select the IRM node. On the right then select the IRM menu item, navigate to the Administration section and now we have four options, for now, we are just going to look at General Settings. The image on the right proves that a picture is worth a thousand words (or 113 in this case). The General Settings page allows you to set the cryptographic algorithms used for protecting sealed content. Unless you have a burning need to increase the key lengths or you need to comply to a regulation or government mandate, AES192 is a good start. You can change this later on without worry. The most important setting here we need to make is the Server URL. In this blog article I go over why this URL is so important, basically every single piece of content you protect with Oracle IRM is going to have this URL embedded in it, so if it's wrong or unresolvable, then nobody can open the secured documents. Note that in our environment we have yet to do any SSL configuration of the service. If you intend to build a server without SSL, then use http as the protocol instead of https. But I would recommend using SSL and setting this up is described in the next article. I would also probably up the device count from 1 to 3. This means that any user can retrieve rights to access content onto 3 computers at any one time. The default of 1 doesn't really make sense in development, evaluation nor even production environments and my experience is that 3 is a better number. Next step is to create the keystore for the IRM server. When a classification (called a context) is created, Oracle IRM generates a unique set of symmetric keys which are used to secure the content itself. These keys are then encrypted with a set of "wrapper" asymmetric cryptography keys which are stored externally to the server either in a Java Key Store or a HSM. These keys need to be generated and the following shows my commands and the resulting output. I have greyed out the responses from the commands so you can see the input a little easier. [oracle@irmsrv ~]$ cd /oracle/middleware/wlserver_10.3/server/bin/ [oracle@irmsrv bin]$ ./setWLSEnv.sh CLASSPATH=/oracle/middleware/patch_wls1033/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/oracle/middleware/patch_ocp353/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/usr/java/jdk1.6.0_18/lib/tools.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic_sp.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic.jar:/oracle/middleware/modules/features/weblogic.server.modules_10.3.3.0.jar:/oracle/middleware/wlserver_10.3/server/lib/webservices.jar:/oracle/middleware/modules/org.apache.ant_1.7.1/lib/ant-all.jar:/oracle/middleware/modules/net.sf.antcontrib_1.1.0.0_1-0b2/lib/ant-contrib.jar: PATH=/oracle/middleware/wlserver_10.3/server/bin:/oracle/middleware/modules/org.apache.ant_1.7.1/bin:/usr/java/jdk1.6.0_18/jre/bin:/usr/java/jdk1.6.0_18/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/home/oracle/bin Your environment has been set. [oracle@irmsrv bin]$ cd /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/ [oracle@irmsrv fmwconfig]$ keytool -genkeypair -alias oracle.irm.wrap -keyalg RSA -keysize 2048 -keystore irm.jks Enter keystore password: Re-enter new password: What is your first and last name? [Unknown]: Simon Thorpe What is the name of your organizational unit? [Unknown]: Oracle What is the name of your organization? [Unknown]: Oracle What is the name of your City or Locality? [Unknown]: San Francisco What is the name of your State or Province? [Unknown]: CA What is the two-letter country code for this unit? [Unknown]: US Is CN=Simon Thorpe, OU=Oracle, O=Oracle, L=San Francisco, ST=CA, C=US correct? [no]: yes Enter key password for (RETURN if same as keystore password): At this point we now have an irm.jks in the directory /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig. The reason we store it here is this folder would be backed up as part of a domain backup. As with any cryptographic technology, DO NOT LOSE THESE KEYS OR THIS KEY STORE. Once you've sealed content against a context, the keys will be wrapped with these keys, lose these keys, and you can't get access to any secured content, pretty important. Now we've got the keys created, we need to go back to the IRM Enterprise Manager and set the location of the key store. Going back to the General Settings page in Enterprise Manager scroll down to Keystore Settings. Leave the type as JKS but change the location to; /oracle/Middleware/user_projects/domains/irm_domain/config/fmwconfig/irm.jks and hit Apply. The final step with regards to the key store is we need to tell the server what the password is for the Java Key Store so that it can be opened and the keys accessed. Once more fire up a console window and run these commands (again i've greyed out the clutter to see the commands easier). You will see dummy passed into the commands, this is because the command asks for a username, but in this instance we don't use one, hence the value dummy is passed and it isn't used. [oracle@irmsrv fmwconfig]$ cd /oracle/middleware/Oracle_IRM/common/bin/ [oracle@irmsrv bin]$ ./wlst.sh ... lots of settings fly by... Welcome to WebLogic Server Administration Scripting Shell Type help() for help on available commands wls:/offline>connect('weblogic','password','t3://irmsrv.us.oracle.com:7001') Connecting to t3://irmsrv.us.oracle.com:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'irm_domain'. Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead. wls:/irm_domain/serverConfig>createCred("IRM","keystore:irm.jks","dummy","password") Location changed to domainRuntime tree. This is a read-only tree with DomainMBean as the root. For more help, use help(domainRuntime)wls:/irm_domain/serverConfig>createCred("IRM","key:irm.jks:oracle.irm.wrap","dummy","password") Already in Domain Runtime Tree wls:/irm_domain/serverConfig> At last we are now ready to fire up the IRM server itself. The domain creation created a managed server called IRM_server1 and we need to start this, use the following commands in a new console window. cd /oracle/middleware/user_projects/domains/irm_domain/bin/ ./startManagedWebLogic.sh IRM_server1 This will start up the server in the console, unlike the Admin server, you need to provide the username and password for the service to start. Enter in your weblogic username and password when prompted. You can change this behavior by putting the password into a boot.properties file, read more about this in the WebLogic Server documentation. Once running, wait until you see the line; <Notice><WebLogicServer><BEA-000360><Server started in RUNNING mode> At this point we can now login to the Oracle IRM Management Website at the URL. http://irm.company.internal:1600/irm_rights/ The server is just configured for HTTP at the moment, no SSL involved. Just want to ensure we can get a working system up and running. You should now see a login like the image on the right and you can now login using your weblogic username and password. The next article in this guide goes over adding SSL and now testing your server by actually adding a few users, sealing some content and opening this content as a user.

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• Oracle Cloud Hiring Event at Oracle in Redwood on November 9th

  - by user769227

  Wow, 24 hours to go until Cloud Hire 2012 at Oracle! Friday is going to be a great day for many looking to make a life and career changing move. In case you haven’t heard, Oracle is hosting Cloud Hire 2012 this Friday, November 9, at the Oracle Conference Center on our World Wide Headquarters campus in Redwood Shores. This is a one-of-a-kind event to be sure and we are still registering online! We are aggressively expanding our Cloud Development and Product Management organizations to meet to ever-growing demand for Oracle Cloud. And, from this event alone, we are hoping to hire 25+ Developers, Inbound and Outbound Product Managers, Technical Leaders and QA Engineers across several Oracle Cloud groups, including: · Data and Insight Services: Big Data as a Service/Business Directory · Cloud Infrastructure · Application Marketplace · Cloud Portal · Product Management and Marketing: Outbound/Inbound · Testing/Quality Assurance · Cloud Social Platform: Analytics, Media, Big Data, Text Analytics, High Performance Search, · Cloud Social Platform - Social Relationship Management: Mobile Development/Social Network Integrations Why attend this event? Just Google Larry Ellison’s 2012 OpenWorld keynote address and you will learn why! Oracle Cloud is growing every day and we are scaling, adding new products and revolutionizing and improving all areas of the Oracle Cloud. There is no company that can come close to the comprehensive product lineup, services, capabilities and global reach and delivery of Oracle’s Cloud. This why it is a great time to work for Oracle: where consistent, stable financial growth rules and high impact technological advances are occurring every day. If you are serious about managing an upward, expansive path in your career, while staying on the leading edge and making big career impacts, you should join Oracle. Whether you want to design and develop or manage Social, Infrastructure or Applications in the Cloud, you can do it all at Oracle. Whether you’re a Technical Leader, Developer, Architect or Product Manager/Strategist, we are hiring now! Come check us out on Friday, November 9 in-person and see why Oracle Cloud is the place to take your career! RSVP here: and Learn more about the hiring teams in attendance here. Here are just some of the big things happening on Friday, November 9: · 830-3pm: Registration/Refreshments, Oracle Conference Center, 350 Oracle Parkway, Redwood Shores, CA (free parking) · 9am – 3pm: Ongoing Hiring Team Discussions and Product Demos include: Social Marketing, Social Engagement, Social Monitoring, Insight / View, KPI Bundles, Business Directory, Virtualization, Messaging, Provisioning, Cloud Portal · 10:30am – Speaker: Gopalan Arun, Vice President, Oracle Cloud Development Bio: Arun has been with Oracle for 18 years+. He is a testament to the stability and career growth that you can achieve working for Oracle. Arun began as a Developer and ascended through several product organizations into key leadership roles. Over his 18 years at Oracle, he has built and shipped many Database and Middleware products. Arun is one of the founding members of the Oracle Cloud and currently leads the development of many of the core infrastructure and developer-facing services of the Oracle Cloud. Topic: Oracle Cloud for the Developer · 1pm – Speaker: Naresh Revanuru, Lead Architect, Oracle Cloud Bio: Naresh is currently leading Java, Storage and Compute services for Oracle Cloud. Naresh also helps drive decisions for broad based Cloud topics that affect multiple services. http://www.linkedin.com/in/nareshrevanuru Topic: Oracle Cloud Architectural Overview and Challenges to Solve · 1pm-3pm: Ongoing Hiring Team Discussions and Product Demos

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• 11gR2 11.2.0.3 Database Certified with E-Business Suie

  - by Elke Phelps (Oracle Development)

  The 11gR2 11.2.0.2 Database was certified with E-Business Suite (EBS) 11i and EBS 12 almost one year ago today.  I’m pleased to announce that 11.2.0.3, the second patchset for the 11gR2 Database is now certified. Be sure to review the interoperability notes for R11i and R12 for the most up-to-date requirements for deployment. This certification announcement is important as you plan upgrades to the technology stack for your environment. For additional upgrade direction, please refer to the recently published EBS upgrade recommendations article. Database support implications may also be reviewed in the database patching and support article. Oracle E-Business Suite Release 11i Prerequisites 11.5.10.2 + ATG PF.H RUP 6 and higher Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) -- Database-tier only Linux x86-64 (RHEL 4, 5) -- Database-tier only Linux x86-64 (SLES 10--Database-tier only) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10) -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) HP-UX Itanium IBM: Linux on System z  IBM AIX on Power Systems Oracle E-Business Suite Release 12 Prerequisites Oracle E-Business Suite Release 12.0.4 or later; or,Oracle E-Business Suite Release 12.1.1 or later Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) Linux x86-64 (RHEL 4, 5) Linux x86-64 (SLES 10) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10)  -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) IBM: Linux on System z IBM AIX on Power Systems HP-UX Itanium Database Feature and Option CertificationsThe following 11gR2 11.2.0.2 database options and features are supported for use: Advanced Compression Active Data Guard Advanced Security Option (ASO) / Advanced Networking Option (ANO) Database Vault  Database Partitioning Data Guard Redo Apply with Physical Standby Databases Native PL/SQL compilation Oracle Label Security (OLS) Real Application Clusters (RAC) Real Application Testing SecureFiles Virtual Private Database (VPD) Certification of the following database options and features is still underway: Transparent Data Encryption (TDE) Column Encryption 11gR2 version 11.2.0.3 Transparent Data Encryption (TDE) Tablespace Encryption 11gR2 version 11.2.0.3 About the pending certifications Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.     EBS 11i References Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) (Note 881505.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i (Note 823586.1) Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option (Note 391248.1) Using Transparent Data Encryption with Oracle E-Business Release 11i (Note 403294.1) Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 (Note 1091086.1) Using Oracle E-Business Suite with a Split Configuration Database Tier on Oracle 11gR2 Version 11.2.0.1.0 (Note 946413.1) Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 2 (Note 557738.1) Database Initialization Parameters for Oracle Applications Release 11i (Note 216205.1) EBS 12 References Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (Note 1058763.1) Database Initialization Parameters for Oracle Applications Release 12 (Note 396009.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 (Note 823587.1) Using Transparent Data Encryption with Oracle E-Business Suite Release 12 (Note 732764.1) Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 (Note 1091083.1) Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 (Note 741818.1) Enabling SSL in Oracle Applications Release 12 (Note 376700.1) Related Articles 11gR2 Database Certified with E-Business Suite 11i 11gR2 Database Certified with E-Business Suite 12 11gR2 11.2.0.2 Database Certified with E-Business Suite 12 Can E-Business Users Apply Database Patch Set Updates? On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support:  A Primer for E-Business Suite Users Quarterly E-Business Suite Upgrade Recommendations;  October 2011 Edition The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle.

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• Get the latest Oracle VM updates

  - by Honglin Su

  We have released the latest Oracle VM updates for both x86 and SPARC.  For Oracle VM Server for SPARC: Oracle Solaris 11 SRU8.5 includes Oracle VM server for SPARC 2.2 so if you're already running a Solaris 11 as the control domain. All you need do is a 'pkg update' to get the latest 2.2 bits. Learn more how to upgrade to the latest Oracle VM Server for SPARC 2.2 release on Solaris 11 here and consult the documentation for further details. For Oracle VM Server for x86:  Download Oracle VM Manager 3.1.1 Patch Update from My Oracle Support, patch ID 14227416. With the latest Oracle VM Manager 3.1.1 build 365, you can explore Oracle VM Manager 3 Command Line Interface (CLI). Download Oracle VM Server Update from Oracle Unbreakable Linux Network. To receive notification on the software update delivered to Oracle ULN for Oracle VM, you can sign up here. For information on setting up an Oracle VM Server Yum repository and using Oracle VM Manager to perform the upgrade of Oracle VM Servers, see Updating and Upgrading Oracle VM Servers in the Oracle VM User's Guide For more information about Oracle's virtualization, visit oracle.com/virtualization.

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• Oracle OpenWorld 2012: Focus On Oracle Database

  - by jgelhaus

  As Oracle OpenWorld approaches and you work to plan your schedule.  We know there's a lot to sort through.  To help we've put together some Oracle Database Focus On Documents to help guide you through the database sessions at the show. Oracle Database Oracle Database Application Development Oracle Database Security Oracle Spatial and Graph Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) Big Data Oracle Exadata Data Warehousing High Availability Oracle Database Utilities Oracle Database Upgrade See you in San Francisco!

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• Oracle's Sun ZFS Storage Appliances and Oracle VM

  - by uwes

  Oracle's Sun ZFS Storage Appliance Is the Optimal Platform for Deploying Consolidated Applications in an Oracle Virtual Machine (OVM) Environment Unsurpassed Integration - Oracle VM and Storage Engineering teams provide seamless integration points and an Oracle VM Connect Plug-In for Sun ZFS Storage Appliance in FC, NFS, and iSCSI Environments.  And Sun ZFS Storage is engineered and tested to work with Oracle VM agility features including Live (VM) Migration and oracle RAC Live Migration. More information could befound under the following links: ZFS Storage Appliance Server Virtualization Oracle.com page ZFS Storage Appliance Oracle.com page ZFS Storage Appliance Oracle Technical Network.com page Software download support.oracle.com page

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• Oracle E-Business Suite (WebADI) integration with Oracle Open Office

  - by Harald Behnke

  Another highlight of the new Oracle Open Office Release 3.3 enterprise features is the Oracle E-Business Suite Release 12.1 (WebADI) integration. The WebADI integration in Oracle Open Office for Windows allows you to bring your Oracle E-Business Suite data into an Oracle Open Office Calc spreadsheet, where familiar data entry and modeling techniques can be used to complete your E-Business Suite tasks. You can create formatted spreadsheets on your desktop that allow you to download, view, edit, and create Oracle E-Business Suite data. Use data entry shortcuts (such as copying and pasting or dragging and dropping ranges of cells), or Calc's Open Document Format (ODF V1.2) compliant spreadsheet formulas, to calculate amounts to save time. You can combine speed and accuracy by invoking lists of values for fields within the spreadsheet. After editing the spreadsheet, you can use WebADI's validation functionality to validate the data before uploading it to the Oracle E-Business Suite. Validation messages are returned to the spreadsheet, allowing you to identify and correct invalid. This video shows a hands-on demonstration of the Oracle E-Business Suite integration: Read more about the Oracle Open Office enterprise features.

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• Oracle WebCenter: Extending Oracle Applications & Oracle Fusion Applications

  - by kellsey.ruppel(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} -- Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter extends Oracle Applications and Fusion Applications.When we talk about the new release of Oracle WebCenter, we really emphasize to customers that they can leverage their existing investments and benefit from WebCenter’s Complete, Open and Integrated platform. To summarize what we mean here, Oracle WebCenter is:COMPLETEComprehensive platform for Portals/Websites, Composite Applications with integrated Social/Collaboration services and Content Management infrastructureOPENStandards support improves reuse of existing resources and extends the value of existing systemsINTEGRATEDImplicit integration with Oracle Applications, Oracle Fusion Applications & other enterprise applicationsWith all the existing enterprise applications in Oracle’s application portfolio, in the new release of WebCenter we’ve got a set of pre-built catalogs that customers can use directly to get at all the portlet resources certified and available from Oracle.  It provides customers with a ready-to-use view of their application resources.  And since WebCenter provides seamless support for building these portlets/components in a professional IDE like JDeveloper or from within a Browser, developers and business analysts can quickly assemble the information they require for their existing application investment.  In addition, we’ve taken all the user flows and patterns that we’ve learned in building Fusion Applications and focused on making it dramatically easier to use tools to create reusable application UI components. In this way, one team in the organization using an application can share their components with other teams.  And more importantly, the new team can make changes to the component without breaking the original component.  When tied to enterprise applications, this capability is extremely powerful.  This is what Oracle means when they talk about Enterprise Mashups.  And finally, we’ve provided an innovative way to go well beyond traditional “on the glass” integration by enabling business transactions for the existing applications direct integration using activity streams. This delivers aggregated and “on time” delivery of information to the business users based on what‘s happening in the enterprise that is relevant to their particular job function.  Most importantly, it ties into the personalization interactions discussed earlier so that it can help target information to you directly based on past interactions.  Application integration is key to making businesses function more efficiently with these new Enterprise 2.0 technologies.Keep checking back this week as we share more information on how WebCenter is the most complete, open and integrated modern user experience platform and show key ways WebCenter can extend Oracle Applications & Oracle Fusion Applications.

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• Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

  - by Noelia Gomez

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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