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  • Templated derived class in CRTP (Curiously Recurring Template Pattern)

    - by Butterwaffle
    Hi, I have a use of the CRTP that doesn't compile with g++ 4.2.1, perhaps because the derived class is itself a template? Does anyone know why this doesn't work or, better yet, how to make it work? Sample code and the compiler error are below. Source: foo.C #include <iostream> using namespace std; template<typename X, typename D> struct foo; template<typename X> struct bar : foo<X,bar<X> > { X evaluate() { return static_cast<X>( 5.3 ); } }; template<typename X> struct baz : foo<X,baz<X> > { X evaluate() { return static_cast<X>( "elk" ); } }; template<typename X, typename D> struct foo : D { X operator() () { return static_cast<D*>(this)->evaluate(); } }; template<typename X, typename D> void print_foo( foo<X,D> xyzzx ) { cout << "Foo is " << xyzzx() << "\n"; } int main() { bar<double> br; baz<const char*> bz; print_foo( br ); print_foo( bz ); return 0; } Compiler errors foo.C: In instantiation of ‘foo<double, bar<double> >’: foo.C:8: instantiated from ‘bar<double>’ foo.C:30: instantiated from here foo.C:18: error: invalid use of incomplete type ‘struct bar<double>’ foo.C:8: error: declaration of ‘struct bar<double>’ foo.C: In instantiation of ‘foo<const char*, baz<const char*> >’: foo.C:13: instantiated from ‘baz<const char*>’ foo.C:31: instantiated from here foo.C:18: error: invalid use of incomplete type ‘struct baz<const char*>’ foo.C:13: error: declaration of ‘struct baz<const char*>’

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  • Iterative Conversion

    - by stuart ramage
    Question Received: I am toying with the idea of migrating the current information first and the remainder of the history at a later date. I have heard that the conversion tool copes with this, but haven't found any information on how it does. Answer: The Toolkit will support iterative conversions as long as the original master data key tables (the CK_* tables) are not cleared down from Staging (the already converted Transactional Data would need to be cleared down) and the Production instance being migrated into is actually Production (we have migrated into a pre-prod instance in the past and then unloaded this and loaded it into the real PROD instance, but this will not work for your situation. You need to be migrating directly into your intended environment). In this case the migration tool will still know all about the original keys and the generated keys for the primary objects (Account, SA, etc.) and as such it will be able to link the data converted as part of a second pass onto these entities. It should be noted that this may result in the original opening balances potentially being displayed with an incorrect value (if we are talking about Financial Transactions) and also that care will have to be taken to ensure that all related objects are aligned (eg. A Bill must have a set to bill segments, meter reads and a financial transactions, and these entities cannot exist independantly). It should also be noted that subsequent runs of the conversion tool would need to be 'trimmed' to ensure that they are only doing work on the objects affected. You would not want to revalidate and migrate all Person, Account, SA, SA/SP, SP and Premise details since this information has already been processed, but you would definitely want to run the affected transactional record validation and keygen processes. There is no real "hard-and-fast" rule around this processing since is it specific to each implmentations needs, but the majority of the effort required should be detailed in the Conversion Tool section of the online help (under Adminstration/ The Conversion Tool). The major rule is to ensure that you only run the steps and validation/keygen steps that you need and do not do a complete rerun for your subsequent conversion.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • How to create a PeopleCode Application Package/Application Class using PeopleTools Tables

    - by Andreea Vaduva
    This article describes how - in PeopleCode (Release PeopleTools 8.50) - to enable a grid without enabling each static column, using a dynamic Application Class. The goal is to disable the following grid with three columns “Effort Date”, ”Effort Amount” and “Charge Back” , when the Check Box “Finished with task” is selected , without referencing each static column; this PeopleCode could be used dynamically with any grid. If the check box “Finished with task” is cleared, the content of the grid columns is editable (and the buttons “+” and “-“ are available): So, you create an Application Package “CLASS_EXTENSIONS” that contains an Application Class “EWK_ROWSET”. This Application Class is defined with Class extends “ Rowset” and you add two news properties “Enabled” and “Visible”: After creating this Application Class, you use it in two PeopleCode Events : Rowinit and FieldChange : This code is very ‘simple’, you write only one command : ” &ERS2.Enabled = False” → and the entire grid is “Enabled”… and you can use this code with any Grid! So, the complete PeopleCode to create the Application Package is (with explanation in [….]) : ******Package CLASS_EXTENSIONS : [Name of the Package: CLASS_EXTENSIONS] --Beginning of the declaration part------------------------------------------------------------------------------ class EWK_ROWSET extends Rowset; [Definition Class EWK_ROWSET as a subclass of Class Rowset] method EWK_ROWSET(&RS As Rowset); [Constructor is the Method with the same name of the Class] property boolean Visible get set; property boolean Enabled get set; [Definition of the property “Enabled” in read/write] private [Before the word “private”, all the declarations are publics] method SetDisplay(&DisplaySW As boolean, &PropName As string, &ChildSW As boolean); instance boolean &EnSW; instance boolean &VisSW; instance Rowset &NextChildRS; instance Row &NextRow; instance Record &NextRec; instance Field &NextFld; instance integer &RowCnt, &RecCnt, &FldCnt, &ChildRSCnt; instance integer &i, &j, &k; instance CLASS_EXTENSIONS:EWK_ROWSET &ERSChild; [For recursion] Constant &VisibleProperty = "VISIBLE"; Constant &EnabledProperty = "ENABLED"; end-class; --End of the declaration part------------------------------------------------------------------------------ method EWK_ROWSET [The Constructor] /+ &RS as Rowset +/ %Super = &RS; end-method; get Enabled /+ Returns Boolean +/; Return &EnSW; end-get; set Enabled /+ &NewValue as Boolean +/; &EnSW = &NewValue; %This.InsertEnabled=&EnSW; %This.DeleteEnabled=&EnSW; %This.SetDisplay(&EnSW, &EnabledProperty, False); [This method is called when you set this property] end-set; get Visible /+ Returns Boolean +/; Return &VisSW; end-get; set Visible /+ &NewValue as Boolean +/; &VisSW = &NewValue; %This.SetDisplay(&VisSW, &VisibleProperty, False); end-set; method SetDisplay [The most important PeopleCode Method] /+ &DisplaySW as Boolean, +/ /+ &PropName as String, +/ /+ &ChildSW as Boolean +/ [Not used in our example] &RowCnt = %This.ActiveRowCount; &NextRow = %This.GetRow(1); [To know the structure of a line ] &RecCnt = &NextRow.RecordCount; For &i = 1 To &RowCnt [Loop for each Line] &NextRow = %This.GetRow(&i); For &j = 1 To &RecCnt [Loop for each Record] &NextRec = &NextRow.GetRecord(&j); &FldCnt = &NextRec.FieldCount; For &k = 1 To &FldCnt [Loop for each Field/Record] &NextFld = &NextRec.GetField(&k); Evaluate Upper(&PropName) When = &VisibleProperty &NextFld.Visible = &DisplaySW; Break; When = &EnabledProperty; &NextFld.Enabled = &DisplaySW; [Enable each Field/Record] Break; When-Other Error "Invalid display property; Must be either VISIBLE or ENABLED" End-Evaluate; End-For; End-For; If &ChildSW = True Then [If recursion] &ChildRSCnt = &NextRow.ChildCount; For &j = 1 To &ChildRSCnt [Loop for each Rowset child] &NextChildRS = &NextRow.GetRowset(&j); &ERSChild = create CLASS_EXTENSIONS:EWK_ROWSET(&NextChildRS); &ERSChild.SetDisplay(&DisplaySW, &PropName, &ChildSW); [For each Rowset child, call Method SetDisplay with the same parameters used with the Rowset parent] End-For; End-If; End-For; end-method; ******End of the Package CLASS_EXTENSIONS:[Name of the Package: CLASS_EXTENSIONS] About the Author: Pascal Thaler joined Oracle University in 2005 where he is a Senior Instructor. His area of expertise is Oracle Peoplesoft Technology and he delivers the following courses: For Developers: PeopleTools Overview, PeopleTools I &II, Batch Application Engine, Language Oriented Object PeopleCode, Administration Security For Administrators : Server Administration & Installation, Database Upgrade & Data Management Tools For Interface Users: Integration Broker (Web Service)

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  • Integrating Oracle Hyperion Smart View Data Queries with MS Word and Power Point

    - by Andreea Vaduva
    Untitled Document table { border: thin solid; } Most Smart View users probably appreciate that they can use just one add-in to access data from the different sources they might work with, like Oracle Essbase, Oracle Hyperion Planning, Oracle Hyperion Financial Management and others. But not all of them are aware of the options to integrate data analyses not only in Excel, but also in MS Word or Power Point. While in the past, copying and pasting single numbers or tables from a recent analysis in Excel made the pasted content a static snapshot, copying so called Data Points now creates dynamic, updateable references to the data source. It also provides additional nice features, which can make life easier and less stressful for Smart View users. So, how does this option work: after building an ad-hoc analysis with Smart View as usual in an Excel worksheet, any area including data cells/numbers from the database can be highlighted in order to copy data points - even single data cells only.   TIP It is not necessary to highlight and copy the row or column descriptions   Next from the Smart View ribbon select Copy Data Point. Then transfer to the Word or Power Point document into which the selected content should be copied. Note that in these Office programs you will find a menu item Smart View;from it select the Paste Data Point icon. The copied details from the Excel report will be pasted, but showing #NEED_REFRESH in the data cells instead of the original numbers. =After clicking the Refresh icon on the Smart View menu the data will be retrieved and displayed. (Maybe at that moment a login window pops up and you need to provide your credentials.) It works in the same way if you just copy one single number without any row or column descriptions, for example in order to incorporate it into a continuous text: Before refresh: After refresh: From now on for any subsequent updates of the data shown in your documents you only need to refresh data by clicking the Refresh button on the Smart View menu, without copying and pasting the context or content again. As you might realize, trying out this feature on your own, there won’t be any Point of View shown in the Office document. Also you have seen in the example, where only a single data cell was copied, that there aren’t any member names or row/column descriptions copied, which are usually required in an ad-hoc report in order to exactly define where data comes from or how data is queried from the source. Well, these definitions are not visible, but they are transferred to the Word or Power Point document as well. They are stored in the background for each individual data cell copied and can be made visible by double-clicking the data cell as shown in the following screen shot (but which is taken from another context).   So for each cell/number the complete connection information is stored along with the exact member/cell intersection from the database. And that’s not all: you have the chance now to exchange the members originally selected in the Point of View (POV) in the Excel report. Remember, at that time we had the following selection:   By selecting the Manage POV option from the Smart View meny in Word or Power Point…   … the following POV Manager – Queries window opens:   You can now change your selection for each dimension from the original POV by either double-clicking the dimension member in the lower right box under POV: or by selecting the Member Selector icon on the top right hand side of the window. After confirming your changes you need to refresh your document again. Be aware, that this will update all (!) numbers taken from one and the same original Excel sheet, even if they appear in different locations in your Office document, reflecting your recent changes in the POV. TIP Build your original report already in a way that dimensions you might want to change from within Word or Power Point are placed in the POV. And there is another really nice feature I wouldn’t like to miss mentioning: Using Dynamic Data Points in the way described above, you will never miss or need to search again for your original Excel sheet from which values were taken and copied as data points into an Office document. Because from even only one single data cell Smart View is able to recreate the entire original report content with just a few clicks: Select one of the numbers from within your Word or Power Point document by double-clicking.   Then select the Visualize in Excel option from the Smart View menu. Excel will open and Smart View will rebuild the entire original report, including POV settings, and retrieve all data from the most recent actual state of the database. (It might be necessary to provide your credentials before data is displayed.) However, in order to make this work, an active online connection to your databases on the server is necessary and at least read access to the retrieved data. But apart from this, your newly built Excel report is fully functional for ad-hoc analysis and can be used in the common way for drilling, pivoting and all the other known functions and features. So far about embedding Dynamic Data Points into Office documents and linking them back into Excel worksheets. You can apply this in the described way with ad-hoc analyses directly on Essbase databases or using Hyperion Planning and Hyperion Financial Management ad-hoc web forms. If you are also interested in other new features and smart enhancements in Essbase or Hyperion Planning stay tuned for coming articles or check our training courses and web presentations. You can find general information about offerings for the Essbase and Planning curriculum or other Oracle-Hyperion products here (please make sure to select your country/region at the top of this page) or in the OU Learning paths section , where Planning, Essbase and other Hyperion products can be found under the Fusion Middleware heading (again, please select the right country/region). Or drop me a note directly: [email protected] . About the Author: Bernhard Kinkel started working for Hyperion Solutions as a Presales Consultant and Consultant in 1998 and moved to Hyperion Education Services in 1999. He joined Oracle University in 2007 where he is a Principal Education Consultant. Based on these many years of working with Hyperion products he has detailed product knowledge across several versions. He delivers both classroom and live virtual courses. His areas of expertise are Oracle/Hyperion Essbase, Oracle Hyperion Planning and Hyperion Web Analysis.  

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  • System for registering bugs, enhancements and invoice them?

    - by Roland Bengtsson
    I am searching suggestions for improvements? Currently our team use Github Issues to register changes in our software. Sometimes our customers have requirements that we will invoice them for. So now we reqister the same issue again in CRM. Unfortunately, the workflow is not as smooth as Github Issues and most developers try to avoid CRM if possible. It also feels waste of time to register the same issue twice. Are there any suggestions for better workflow than this?

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  • Should I charge for travel time as a contractor?

    - by Keith
    Here's a question for all my fellow contractors - I'm paid quite handsomely for my normal contracted hours (any overtime is billed at the same rate) but do you think it fair to bill for travel time to the other end of the country (regional office) when this takes place outside of the normal working day (or overlapping into the evening) as well as actual time holed up in a hotel room when you get there, ready for a normal working day the next day, along with the return journey? Petrol is claimed normally (nominal rate) and hotel is covered by the company I contract for.

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  • How should I setup billing for AdWords when managing a client's campaign in My Client Center? [closed]

    - by Dustin
    I have worked with Google AdWords before and will now be managing an AdWords account for a client. I have a My Client Center account, but I'm wondering what the best practices are for billing. Should I link billing to my own credit card and then have the client pay me (they have to pay me to manage the account anyway), or should I have the client pay Google directly? How is this usually done? If it is the later, what is the best way to have them input their payment info?

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  • How detailed should your report/invoice be for hourly work? [on hold]

    - by Marcus Cavanaugh
    When working on development projects (like an iPhone app for a client), how detailed should your reports be when providing an invoice? In other words, how specific should you be regarding the particular development tasks you were working on at a given time? Just as helpful would be a short example of what one of your invoices looks like, with sample times and tasks that you would typically include.

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  • Authorize.Net, Silent Posts, and URL Rewriting Don't Mix

    The too long, didn't read synopsis: If you use Authorize.Net and its silent post feature and it stops working, make sure that if your website uses URL rewriting to strip or add a www to the domain name that the URL you specify for the silent post matches the URL rewriting rule because Authorize.Net's silent post feature won't resubmit the post request to URL specified via the redirect response. I have a client that uses Authorize.Net to manage and bill customers. Like many payment gateways, Authorize.Net supports recurring payments. For example, a website may charge members a monthly fee to access their services. With Authorize.Net you can provide the billing amount and schedule and at each interval Authorize.Net will automatically charge the customer's credit card and deposit the funds to your account. You may want to do something whenever Authorize.Net performs a recurring payment. For instance, if the recurring payment charge was a success you would extend the customer's service; if the transaction was denied then you would cancel their service (or whatever). To accomodate this, Authorize.Net offers a silent post feature. Properly configured, Authorize.Net will send an HTTP request that contains details of the recurring payment transaction to a URL that you specify. This URL could be an ASP.NET page on your server that then parses the data from Authorize.Net and updates the specified customer's account accordingly. (Of course, you can always view the history of recurring payments through the reporting interface on Authorize.Net's website; the silent post feature gives you a way to programmatically respond to a recurring payment.) Recently, this client of mine that uses Authorize.Net informed me that several paying customers were telling him that their access to the site had been cut off even though their credit cards had been recently billed. Looking through our logs, I noticed that we had not shown any recurring payment log activity for over a month. I figured one of two things must be going on: either Authorize.Net wasn't sending us the silent post requests anymore or the page that was processing them wasn't doing so correctly. I started by verifying that our Authorize.Net account was properly setup to use the silent post feature and that it was pointing to the correct URL. Authorize.Net's site indicated the silent post was configured and that recurring payment transaction details were being sent to http://example.com/AuthorizeNetProcessingPage.aspx. Next, I wanted to determine what information was getting sent to that URL.The application was setup tolog the parsed results of the Authorize.Net request, such as what customer the recurring payment applied to; however,we were not logging the actual HTTP request coming from Authorize.Net. I contacted Authorize.Net's support to inquire if they logged the HTTP request send via the silent post feature and was told that they did not. I decided to add a bit of code to log the incoming HTTP request, which you can do by using the Request object's SaveAs method. This allowed me to saveevery incoming HTTP request to the silent post page to a text file on the server. Upon the next recurring payment, I was able to see the HTTP request being received by the page: GET /AuthorizeNetProcessingPage.aspx HTTP/1.1Connection: CloseAccept: */*Host: www.example.com That was it. Two things alarmed me: first, the request was obviously a GET and not a POST; second, there was no POST body (obviously), which is where Authorize.Net passes along thedetails of the recurring payment transaction.What stuck out was the Host header, which differed slightly from the silent post URL configured in Authorize.Net. Specifically, the Host header in the above logged request pointed to www.example.com, whereas the Authorize.Net configuration used example.com (no www). About a month ago - the same time these recurring payment transaction detailswere no longer being processed by our ASP.NET page - we had implemented IIS 7's URL rewriting feature to permanently redirect all traffic to example.com to www.example.com. Could that be the problem? I contacted Authorize.Net's support again and asked them if their silent post algorithmwould follow the301HTTP response and repost the recurring payment transaction details. They said, Yes, the silent post would follow redirects. Their reports didn't jive with my observations, so I went ahead and updated our Authorize.Net configuration to point to http://www.example.com/AuthorizeNetProcessingPage.aspx instead of http://example.com/AuthorizeNetProcessingPage.aspx. And, I'm happy to report, recurring payments and correctly being processed again! If you use Authorize.Net and the silent post feature, and you notice that your processing page is not longer working, make sure you are not using any URL rewriting rules that may conflict with the silent post URL configuration. Hope this saves someone the time it took me to get to the bottom of this. Happy Programming!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How do *you* track and document routine maintenance?

    - by Zak
    What software or system do you guys out on server fault use to remind you to do routine maintenance? How do you checklist and log the various items you are supposed to check? Do you have an internal process document? Do you have cron mail you every week with reminders to check system logs? Also, do you work on a team to do system maintenance, and if so, how do you coordinate who will do what maintenance? If you use a bug/issue tracking system to enter tasks, do you have a cron job enter recurring tasks?

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  • .NET: Get all Outlook calendar items

    - by Qinnie
    How can I get all items from a specific calendar (for a specific date). Lets say for instance that I have a calendar with a recurring item every Monday evening. When I request all items like this: CalendarItems = CalendarFolder.Items; CalendarItems.IncludeRecurrences = true; I only get 1 item... Is there an easy way to get all items (main item + derived items) from a calendar? In my specific situation it can be possible to set a date limit but it would be cool just to get all items (my recurring items are time limited themselves). I'm using the Microsoft Outlook 12 Object library (Microsoft.Office.Interop.Outlook).

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  • How to calculate time spent for Linux system administration?

    - by Jaakko
    I would love figuring out how much time I actually have spent in shell performing administrative duties. For billing of course, this information is not sufficient, but it would be helpful to figure out how much time I have actually spent in shell. My question is: How anyone got tips on how to calculate time spent in shell (in hours + minutes), let's say per user account? Could anyone recommend a software that could be used to analyze this time? Optionally I would like to know about ways how to categorise time spent (e.g. 1 hour for Apache, 2 hours for Samba, etc.) Also, your takes on how you monitor your admin time, are also much appreciated! To narrow down the problem, I am specifically interested in ways of tracking time spent in shell for Linux system administration

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  • Unclear pricing of Windows Azure

    - by Dirk
    How do you people think about the Windows Azure pricing model and the way it is presented to the user? I just found out that Azure keeps charging hours for STOPPED instances. I just received a bill from more than 100 euro for 3 STOPPED instances (not) running "HelloAzure". I the past I also played around with Amazon Web Services. Amazon doesn't charge for stopped instances. I was wondering: "Should I have known this before, or is Microsoft doing a bad job in clear communication in the pricing model?" Quote from http://www.microsoft.com/windowsazure/pricing/ : Compute time, measured in service hours: Windows Azure compute hours are charged only for when your application is deployed. When developing and testing your application, developers will want to remove the compute instances that are not being used to minimize compute hour billing. Partial compute hours are billed as full hours. I read this, so I stopped all instances after a few hours playing around. Now it seems I should have deleted them, not just "stopped". Strictly speaking, all depends on the definition of the word "deployed". If you upload an application, but it is not running, can it still be regarded as being "deployed"? May be, but when you read this for the first time, with AWS experience in mind, I don't think it's 100% clear what this means. Technically speaking, an uploaded application only uses (read: should only use / needs only) a few MB harddrive space. It doesn't require any CPU time. If Azure wants to reserve CPU's for not running instances.. well, that's Azure's choice, not mine. I don't want to spread a hate campaign at all, but I do want to know how people think about this subject. Should Microsoft be more clear about their pricing model or do you think it's clear enough? Second question: did anyone got refunded for a similar case? Thanks in advance! UPDATE 27-01-2011 I sent an email to customer support a few days ago, but I guess that didn't reach anu human being because I didn't hear anything from it. So, I made a telephone call today with a Dutch customer support representative (I live in Holland). She totally understood the problem and she's trying to get a refund for me. However, she mentioned that "usually these refund requests are denied", but she's going to try. She also mentioned that I'm not the first one with this (or similar) problem. UPDATE 28-01-2011 I just received a phonecall from Microsoft support. The lady told me some good news: the money will refunded. However, the invoice has not been made yet, and my creditcard will first be chardged, after which it will be refunded, but hey, that's no problem for me! I'm glad the way it's solved! Thanks everybody!

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  • dynamic check_box using field_for in rails

    - by Craig Whitley
    I have a many-to-many relationship with a link box, and I want to pull those models together into one form so I can update from the same page. I'm really struggling with getting the check_box to even show all the elements of my array - I've scoured the net and been working on this literally all day, and I'm finding it difficult to apply the information I'm reading to my problem. I'm also extremely new to RoR and I've been following a bit of an outdated video tutorial (pre 2.0) so apologies for my code. So far, I've got it to output only one key pair in the array (the last one) - although outside the form, the code used in the tutorial works exactly how it should. Thats of little use though! Host is the model for which the main form is for, and Billing is the outside model that I'm trying to add to the form. This is the code that works outside of the form from the tutorial: <% for billing in @billings -%> <%= check_box_tag('billing_title[]', billing.id, @host.billings.collect {|obj| obj.id}.include?(billing.id))%> <%= billing.title %><br /> <% end -%> I just need to know how to make it work inside the form. This is the aforementioned code that only retrieves the last array keypair after looping through them: <% f.fields_for :billings do |obj| %><br /> <%= check_box_tag('billing_title[]', billing.id, @billings.collect {|obj| obj.id}.include?(billing.id))%> <%= billing.title %><br /> <% end %> The debug(@billings) : --- - !ruby/object:Billing attributes: title: Every Month id: "1" attributes_cache: {} - !ruby/object:Billing attributes: title: 12 Months id: "2" attributes_cache: {} - !ruby/object:Billing attributes: title: 6 Months id: "5" attributes_cache: {} Any help really appreciated.

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  • Secure web module for paid subscribtion

    - by DarkJaff
    Hello everyone, I'm building a website (a community web site like digg) but we will soon release a new feature that people will need to pay for. Right now, our website is in pure C# in .NET, very simple pages with some AJAX. When the member log in, there is no HTTPS. Everything is check with session and the internal validation that I do. What we need, is that when the people are logged in, they can click on a link a proceed to a payment (Paypal, credit card, etc). After the payment is done, the "billing module" will return a value to my site to validate that the payment is done so the account will be flagged as "paying member". I'm guessing this is the way to do, maybe I'm wrong! So my questions are: -What is the name of this kind of billing module? (I will do some research on that) -Do you know any ready to go module that does this kind of thing? -(I push my luck) Do you know any FREE module that do this kind of things. If something is not clear, don't hesitate to ask question :) Thanks a lot! DarkJaff

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  • JQuery not copying state dropdown list 1 to DDL2 on checkbox change

    - by user1001411
    I've looked at similar posts on the subject but none of the recommended solutions have worked for me so I'm not sure where I'm going wrong. I have a billing and shipping address form with a dropdown list for the state. Upon checking/unchecking the "billing address same as shipping" everything copies over except the state dropdown list. The state dropdown list is populated from a SQLDataSource state table. Here's my code: <script type="text/javascript" language="javascript" src="../Scripts/jquery-1.4.1.min.js"></script> <script type="text/javascript"> $(document).ready(function () { $('input:checkbox[id*=chkCopy]').change(function () { if ($(this).is(':checked')) { $('input:text[id*=TextBox5]').val($('input:text[id*=TextBox1]').val()); $('input:text[id*=TextBox7]').val($('input:text[id*=TextBox2]').val()); $('input:text[id*=TextBox9]').val($('input:text[id*=TextBox3]').val()); $('input:text[id*=TextBox12]').val($('input:text[id*=TextBox4]').val()); $('select#DropDownList6').val($("select#DropDownList1").val()); $('input:text[id*=TextBox14]').val($('input:text[id*=TextBox6]').val()); } else { $('input:text[id*=TextBox5]').val(''); $('input:text[id*=TextBox7]').val(''); $('input:text[id*=TextBox9]').val(''); $('input:text[id*=TextBox12]').val(''); $('select#DropDownList6').val(''); $('input:text[id*=TextBox14]').val(''); } }); }); and here is my SQL for the DDL: <asp:DropDownList ID="DropDownList1" runat="server" DataTextField="Descr" DataValueField="ID" DataSourceID="SqlDataSource1" Width="254"> </asp:DropDownList> <asp:SqlDataSource ID="SqlDataSource1" runat="server" ConnectionString="<%$ ConnectionStrings:ASPNETDBConnectionString1 %>" SelectCommand="SELECT * FROM [xrefState]"> </asp:SqlDataSource> the other one: <asp:DropDownList ID="DropDownList6" runat="server" DataTextField="Descr" DataValueField="ID" DataSourceID="SqlDataSource5" Width="254"> </asp:DropDownList> <asp:SqlDataSource ID="SqlDataSource5" runat="server" ConnectionString="<%$ ConnectionStrings:ASPNETDBConnectionString1 %>" SelectCommand="SELECT * FROM [xrefState]"> </asp:SqlDataSource>

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  • What's the best way to handle numerous recurring log entries in game loop?

    - by Kaa
    I have a custom logging system, use of which is scattered all over the engine and game. The system is linked to a "LogStore" that has an std::vector<string> logs[NUM_LOG_TYPES] - each vector corresponds with it's log type (info, error, debug, etc.). There's one extra std::vector that has "coordinates" to all log entries in the order they were received. Now, all the logging output is also displayed inside my development console in the game. The game console is handled by HTML-type GUI and therefore requires a new <p> element being added for each log output. My problem is that the log entries that are generated in the main loop each frame freeze the engine, because they continue to add elements to the in-game console, and if the console or guy generates a warning - that creates an infinite logging loop. I want to solve it by handling the recurring log entries in an elegant way that lets you know that something is critically wrong, but won't freeze the engine - like displaying the count of errors in the last 60 frames instead of displaying errors themselves. But how do you guys handle this? Does anyone know any nifty tricks to do this? I understand the question may sound vague, but if someone came across this type of issue I'm sure they would know exactly what's happening. Example problematic log entries: OpenGL warnings (I actually do check for errors every frame in many places) Really any prints anywhere in the main loop (may be debugging, may be warnings)

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  • How to enable CDR on AsteriskNow 1.5

    - by Michal Niklas
    I have upgraded PBX to Asterisk 1.6.2.7 and now CDR files are not created. It looks that such logging is disabled: Connected to Asterisk 1.6.2.7 currently running on pbx2 (pid = 5824) Verbosity is at least 3 pbx2*CLI> cdr show status pbx2*CLI> Call Detail Record (CDR) settings ---------------------------------- Logging: Disabled Mode: Simple Asterisk shows that CDR modules are loaded: pbx2*CLI> module show like cd Module Description Use Count cdr_manager.so Asterisk Manager Interface CDR Backend 0 cdr_csv.so Comma Separated Values CDR Backend 0 app_cdr.so Tell Asterisk to not maintain a CDR for 0 app_forkcdr.so Fork The CDR into 2 separate entities 0 func_cdr.so Call Detail Record (CDR) dialplan functi 0 cdr_custom.so Customizable Comma Separated Values CDR 0 6 modules loaded How to enable creating CDR csv files?

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  • Software to monitor bill payment to mission critical IT service providers (ISP, DNS etc.)

    - by Sholom
    Hi All, The Problem: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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  • Monitoring the status of accounts with IT Service providers (ISP, Domain Registrar etc.)

    - by Sholom
    Hi All, Short version: You have software that tells you when your servers power-outlet is down. It monitors multiple servers from one management console, alerts you when something is wrong etc. Does anyone know of software that will let me take the same approach to monitor if the money-outlet (the bill!) is down (not paid) to my IT Services providers (ISP, Domain Registrar, MX Backup service etc). I need a top down, centrally managed service that is capable of sending out alerts. Just like the one that monitors my own exchange server etc. I don't mind if i have to manually enter every payment. Long version: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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  • How to enable CDR on AsteriskNow 1.5

    - by Michal Niklas
    I have upgraded PBX to Asterisk 1.6.2.7 and now CDR files are not created. It looks that such logging is disabled: Connected to Asterisk 1.6.2.7 currently running on pbx2 (pid = 5824) Verbosity is at least 3 pbx2*CLI> cdr show status pbx2*CLI> Call Detail Record (CDR) settings ---------------------------------- Logging: Disabled Mode: Simple Asterisk shows that CDR modules are loaded: pbx2*CLI> module show like cd Module Description Use Count cdr_manager.so Asterisk Manager Interface CDR Backend 0 cdr_csv.so Comma Separated Values CDR Backend 0 app_cdr.so Tell Asterisk to not maintain a CDR for 0 app_forkcdr.so Fork The CDR into 2 separate entities 0 func_cdr.so Call Detail Record (CDR) dialplan functi 0 cdr_custom.so Customizable Comma Separated Values CDR 0 6 modules loaded How to enable creating CDR csv files?

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  • Amazon EC2 & S3 costs - can they be tied to specific instances

    - by monkeymagic
    Hi, I'd like to start using S3 and EC2 to host some of my company's simpler websites. I would like to be able to identify all of the costs associated with running each site (instance run-time costs + storage + data transfers) so that the costs can be allocated (cross-charged) to business units in my company. Is it possible to identify all the costs associated with each site in this way if all of the sites are running on separate instances ? thanks

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