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• Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

  - by mvaughan

  By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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• Defining formula through user interface in user form

  - by BriskLabs Pakistan

  I am a student and developing a simple assignment - windows form application in visual studio 2010. The application is suppose to construct formulas as per user requirement. The process: It has to pick data from columns of Microsoft Access database and the user should be able to pick the data by column name like we do in a drop down menu. and create reusable formulas in it ( configure it once and can change it again). followings are column titles from database that can be picked for example. e.g Col -1 : Marks in Maths Col -2 : Total Marks in Maths Col -3 : Marks in science Col -4 : Total marks in science Finally we should be able to construct any formula in the UI like (Col 1 + Col 3 ) / ( col 2 + col 4) = Formula 1 once this is formula is set saved and a name is assigned to it by user. he/she can use the formula and results shall appear in a window below. i.e He would be able to calculate his desired figures (formula) by only manipulating underlying data on the UI layer....choose the data for a period and apply the formula and get the answer Problem: It looks like I have to create an app where rules are set through UI....... this means no stored procedures are required in SQL.... please suggest the right approach.

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• UK SQL Server User Group Event (May)

  Our very own Darren Green is speaking at a UK user group event in Cambridge (UK) on 20.05.2009.  He will be speaking on Integration Services.  Peter Blackburn will also be there and what he doesn’t know about SSRS isn’t worth knowing.  It promises to be a good night.  We would love to see as many people there as possible so head over to the UK User Group site and register. Register Here

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• Did You Know: So Many User Groups, So Little Time

  - by Kalen Delaney

  In May and June of this year, I'll be four user groups presentations plus a SQL Saturday. You can check my schedule for links to the relevant sites, and a description of my topics, as soon as they are available. This post is mainly just a heads-up, so you can make your plans. http://schedule.KalenDelaney.com May 12: The inaugural meeting of the Sacramento SQL Server User Group (evening) May 13: Central California .Net Users Group (evening) June 8: Colorado PASS (evening) June 12: SQL Saturday #43,...(read more)

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• How to create a Remote Desktop Server on Ubuntu Server per user

  - by Ali Akdurak

  I want to create an old style server - thinclient/terminal kind of work with ubuntu server 12.04. I was trying to use x11vnc to serve remote desktops to users but from what I have understood [after couple of hours] it directly serves the x display of only one user. I want to have something like windows 2008 login where every user connects and logins to his own desktop and has his own working environment. Is it possible with ubuntu server ? Thank you

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• UK SQL Server User Group Event (May)

  Our very own Darren Green is speaking at a UK user group event in Cambridge (UK) on 20.05.2009.  He will be speaking on Integration Services.  Peter Blackburn will also be there and what he doesn’t know about SSRS isn’t worth knowing.  It promises to be a good night.  We would love to see as many people there as possible so head over to the UK User Group site and register. Register Here

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• Using only password to authenticate user (no "username" field)

  - by Guy

  I am creating a client access system, to allow manage invoices, make payments, access information about their products and information/functionality alike. Supposedly there are less than 1000 clients. Would there be any security threat to use only password (UUID v4 strings) to authenticate user? My thoughts: There is virtually no probability of collision or success with brute-force attack. http://en.wikipedia.org/wiki/UUID#Random%5FUUID%5Fprobability%5Fof%5Fduplicates User friendly (one click go) It is not intended to be remembered

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• Storing And Using Microsoft User Account Credentials in MS SQL Srv 2008 Database

  - by instantmusic

  I'm not exactly positive how to word this for the sake of the title so please forgive me. Also I can't seem to figure out how to even google this question, so I'm hoping that I can get a lead in the right direction. Part of my software(VB.NET App) requires the ability to access/read/write a shared network folder. I have an option for the user to specify any credentials that might be needed to access said folder. I want to store these credentials given in the MS SQL Database as part of the config(I have a table which contains configuration). My concern is that the password for the user account will be unencrpyted. Yet, if I encrypt the password the VB.NET App And/Or database will be unable to use the credentials for file i/o operations unless the Password is unencrypted before use. I'm fishing for suggestions on how to better handle this situation.

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• 12.04 scanner works fine as super-user but is not recognised as a normal user

  - by Eugénio Outeiro

  I have an all-in-one printer Epson SX130, wich I have just tried to install. I got the printer working with no problem, but I couldn't set the scanner up. I have had another all-in-one printer before (Brother DCP-125C), and had just the same problem, so I decided to try the same trick I used to do then, running the scanning program as super-user: $sudo simple-scan and $ sudo xsane Once again, it worked just fine, and I could use the scanner. Anyhow, this solution is a little annoying, because I also have to change the permissions to the files I get scanning like this. I have been searching the internet for solutions and got to know this must have something to do with user groups permissions, but couldn't find a satisfying solution. Is there anyone with an idea? Thank you in advance.

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• Keep user and user profile in different tables?

  - by Andrey

  I have seen in a couple of projects that developers prefer to keep essential user info in one table (email/login, password hash, screen name) and rest of the non essential user profile in another (creation date, country, etc). By non-essential I mean that this data is needed only occasionally. Obvious benefit is that if you are using ORM querying less fields is obviously good. But then you can have two entities mapped to same table and this will save you from querying stuff you don't need (while being more convenient). Does anybody know any other advantage of keeping these things in two tables?

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• OSX - User home directories shared via NFS

  - by Hugh

  Hi, I've run into some problems with how I've got user home directories set up on our system here. Our server is an XServe, using Open Directory to manage the user accounts. The majority of our workstations are OSX, but there are a few running Linux (Centos 5.3), and, as time goes on, we expect the proportion of Linux workstations to increase (at some point, we expect to move the server side over to Linux too, but for now we're running with what we've already got) To ensure that the Linux and OSX workstations both see user's home directories in the same place, I shared the home directories using NFS. On the server end, the home directories are stored in: /Volumes/data/company_users This is mounted on the workstations to: /mount/company_users This work fine on the Linux workstations, but there is some weirdness under OSX. For the user who is logged in through the GUI, it all works just fine. However, if a user tries to SSH into a machine that they are not the primary user on, they often have no access to their own home directory. It looks as though OSX is trying to do something else to the user home directories mount point when you log in through the GUI.... For example, on this machine (nv001), I (hugh) am logged into the GUI. Last login: Mon Mar 8 18:17:52 on ttys011 [nv001:~] hugh% ls -al /mount/company_users total 40 drwxrwxrwx 26 hugh wheel 840 27 Jan 19:09 . drwxr-xr-x 6 admin admin 204 19 Dec 18:36 .. drwx------+ 128 hugh staff 4308 27 Feb 23:36 hugh drwx------+ 26 matt staff 840 4 Dec 14:14 matt [nv001:~] hugh% So Matt's home directory is accessible to him. However, if I try to switch to him: [nv001:~] hugh% su - matt Password: su: no directory [nv001:~] hugh% Or: [nv001:~] hugh% su matt Password: tcsh: Permission denied tcsh: Trying to start from "/mount/company_users/matt" tcsh: Trying to start from "/" [nv001:/] matt% Does anyone have any idea why it might be doing this? It's causing me all sorts of problems at the moment... The only machine that I can successfully switch users at the moment is the server that the user directories are stored on, where /mount/company_users is actually just a symlink to /Volumes/data/company_users Thanks

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• New user profile creation error - Windows cannot open *.exe

  - by Jake

  I have a windows 7 laptop with the user "mydomain\boy" that cannot log in to the laptop. the error message is something like "User profile service cannot log in the user boy". I then logged in with the domain admin account "mydomain\admin" and then went to delete the "mydomain\boy" from my computer system properties advance system settings user profiles settings. I also ensure that the user is deleted from control panel user accounts. I then also deleted the user folder c:\users\boy I also checked that the registry at this location HKLM\software\microsoft\windows nt\currentversion\profilelist\ and ensure that there is no entry for boy. I followed http://support.microsoft.com/kb/947215 using the method 3 "fix it for me" but does not seem to do anything. (or i don't know how to use it). AFTER EVERYTHING DONE ABOVE... Everytime i log in with a new user, be it boy, girl or anything other domain account (other than the admin account already created when I first logged in to begin the fix/break), it takes a long time, and when the "preparing desktop" goes away, it starts to exe cannot open error e.g. regsvr.exe etc.. file association problem with exe QUESTION (phew finally..): Please tell me how to fix it? Thanks!

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• Mac OS X - User home directories shared via NFS

  - by Hugh

  I've run into some problems with how I've got user home directories set up on our system here. Our server is an XServe, using Open Directory to manage the user accounts. The majority of our workstations are OS X, but there are a few running Linux (Centos 5.3), and, as time goes on, we expect the proportion of Linux workstations to increase (at some point, we expect to move the server side over to Linux too, but for now we're running with what we've already got) To ensure that the Linux and OS X workstations both see user's home directories in the same place, I shared the home directories using NFS. On the server end, the home directories are stored in: /Volumes/data/company_users This is mounted on the workstations to: /mount/company_users This work fine on the Linux workstations, but there is some weirdness under OS X. For the user who is logged in through the GUI, it all works just fine. However, if a user tries to SSH into a machine that they are not the primary user on, they often have no access to their own home directory. It looks as though OS X is trying to do something else to the user home directories mount point when you log in through the GUI.... For example, on this machine (nv001), I (hugh) am logged into the GUI. Last login: Mon Mar 8 18:17:52 on ttys011 [nv001:~] hugh% ls -al /mount/company_users total 40 drwxrwxrwx 26 hugh wheel 840 27 Jan 19:09 . drwxr-xr-x 6 admin admin 204 19 Dec 18:36 .. drwx------+ 128 hugh staff 4308 27 Feb 23:36 hugh drwx------+ 26 matt staff 840 4 Dec 14:14 matt [nv001:~] hugh% So Matt's home directory is accessible to him. However, if I try to switch to him: [nv001:~] hugh% su - matt Password: su: no directory [nv001:~] hugh% Or: [nv001:~] hugh% su matt Password: tcsh: Permission denied tcsh: Trying to start from "/mount/company_users/matt" tcsh: Trying to start from "/" [nv001:/] matt% Does anyone have any idea why it might be doing this? It's causing me all sorts of problems at the moment... The only machine that I can successfully switch users at the moment is the server that the user directories are stored on, where /mount/company_users is actually just a symlink to /Volumes/data/company_users

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• Ubuntu, User Accounts messed up

  - by Vor

  I need to fix Ubuntu Accounts some how but don't really see how it could be done. The problem is: files /etc/passwd and /etc/hostname and /etc/hosts where changed. /etc/passwd After John:x:1000:1000:John,,,:/home/serg:/bin/bash Befoure serg:x:1000:1000:John,,,:/home/serg:/bin/bash /etc/hosts After 127.0.0.1 localhost 127.0.1.1 John-The-Rippe Befoure 127.0.0.1 localhost 127.0.1.1 serg-Protege /etc/hostname After John-The-Ripper Befoure serg-PORTEGE-Z835 I was trying to simply changed this files but can not do this because permission denied. When I'm trying to login as a root I got this message: John@John-The-Ripper:~$ sudo -s [sudo] password for John: John is not in the sudoers file. This incident will be reported The file sudoers is empty: John@John-The-Ripper:~$ vi /etc/sudoers When I type users in cp: John@John-The-Ripper:~$ users John John When I type id, I got this: John@John-The-Ripper:~$ id uid=1000(John) gid=1000(serg) groups=1000(serg) This doesn't work eather: John@John-The-Ripper:~$ usermod -l John serg usermod: user 'serg' does not exist John@John-The-Ripper:~$ adduser serg adduser: Only root may add a user or group to the system. ater. Then I tried to go to the GRUB menu and from there log in as a root. I did this, but however When I tryed to create user serg, It gave me an error that group already exist. When I tried to change /etc/passwd it said 'permission denied' And this doens't do the trick: John@John-The-Ripper:~$ visudo visudo: /etc/sudoers: Permission denied visudo: /etc/sudoers: Permission denied Also The last thing I tried to do is to create a bootable USB and reinstall ubuntu, however I can not open USB-Creator because it asked me a root passwd. But it doesn't work. HELP ME PLEASE =)))

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• Oracle Applications Global User Experience

  - by ultan o'broin

  Today, we're launching Oracle's first ever blog for global user experience (UX) applications issues. We'll be talking about how we design and develop applications for global use, looking at the cultural factors, internationalization (I18n), localization (L10n) and language used for a start. We will also discuss how we study and work with real users so that our customers have applications that allow them to be productive regardless of where they are located in the world. In addition, we will inform you about any globally-related events we know about, and about product features, development frameworks, tools, information and relevant to our worldwide customers. Also, of course, we hope to hear from you, too. If you have anything you want to know about our global user experience, a localization you'd like, or cultural feature you think would be useful, then let us know. If you have any tips or guidelines you'd like to share in this space, then this blog is for you too! As far as global user experience is concerned, you don't have to be lost in translation. Hence the name of the blog!

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• Managing User & Role Security with Oracle SQL Developer

  - by thatjeffsmith

  With the advent of SQL Developer v3.0, users have had access to some powerful database administration features. Version 3.1 introduced more powerful features such as an interface to Data Pump and RMAN. Today I want to talk about some very simple but frequently ran tasks that SQL Developer can assist with, like: identifying privs granted to users managing role privs assigning new roles and privs to users & roles Before getting started, you’ll need a connection to the database with the proper privileges. The common ROLE used to accomplish this is the ‘DBA‘ role. Curious as to what the DBA role is actually comprised of? Let’s find out! Open the DBA Console First make sure you’re connected to the database you want to manage security on with a privileged administrator account. Then open the View menu and select ‘DBA.’ Accessing the DBA panel ‘Create’ a Connection Click on the green ‘+’ button in the DBA panel. It will ask you to choose a previously defined SQL Developer connection. Defining a DBA connection in Oracle SQL Developer Once connected you will see a tree list of DBA features you can start interacting with. Expand the ‘Security’ Tree Node As you click on an object in the DBA panel, the ‘viewer’ will open on the right-hand-side, just like you are accustomed to seeing when clicking on a table or stored procedure. Accessing the DBA role If I’m a newly hired Oracle DBA, the first thing I might want to do is become very familiar with the DBA role. People will be asking you to grant them this role or a subset of its privileges. Once you see what the role can do, you will become VERY protective of it. My favorite 3-letter 4-letter word is ‘ANY’ and the DBA role is littered with privileges like this: ANY TABLE privs granted to DBA role So if this doesn’t freak you out, then maybe you should re-consider your career path. Or in other words, don’t be granting this role to ANYONE you don’t completely trust to take care of your database. If I’m just assigned a new database to manage, the first thing I might want to look at is just WHO has been assigned the DBA role. SQL Developer makes this easy to ascertain, just click on the ‘User Grantees’ panel. Who has the keys to your car? Making Changes to Roles and Users If you mouse-right-click on a user in the Tree, you can do individual tasks like grant a sys priv or expire an account. But, you can also use the ‘Edit User’ dialog to do a lot of work in one pass. As you click through options in these dialogs, it will build the ‘ALTER USER’ script in the SQL panel, which can then be executed or copied to the worksheet or to your .SQL file to be ran at your discretion. A Few Clicks vs a Lot of Typing These dialogs won’t make you a DBA, but if you’re pressed for time and you’re already in SQL Developer, they can sure help you make up for lost time in just a few clicks!

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• Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

  - by howard.beader(at)oracle.com

  Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• What is the technical reason that so many social media sites don't allow you to edit your text?

  - by Edward Tanguay

  A common complaint I hear about Facebook, Twitter, Ning and other social sites is that once a comment or post is made, it can't be edited. I think this goes against one of the key goals of user experience: giving the user agency, or the ability to control what he does in the software. Even on Stackexchange sites, you can only edit the comments for a certain amount of time. Is the inability for so many web apps to not allow users to edit their writing a technical shortcoming or a "feature by design"?

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• User Dashboards Examples

  - by paulj3000

  Is there a place I can go and look at some UX templates for user dashboards? Show a customer's orders history, address, stuff like that?

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• iOS User guidelines at startup

  - by user963737

  I was wondering is there a way to give the user a small guided tour of the app with small pops exactly above the UI elements indicating what it will do and not using the standard popups which iOS has. Something like if an icon is used to post status there should be a small pop up on top of it which tells us it is used to post status and can be closed a standard in in games to introduce the player to their UI.

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• Add domain user as local admin in Windows 7 using VPN to connect to domain

  - by kev

  I am rebuilding my work computer from scratch and need to add my domain user as a local admin on my computer. I have successfully added my PC to the domain, but I cannot add my domain user account to the local admins. I have tried to do the following: Connect to the work domain using a Windows VPN Add my computer to the work domain Start right click on Computer Manage - go to Users and Groups right click on Administrators group and add my domain user The problem is that after adding my domain user to the Administrators group, I don't see my domain user under the Local Users group. When I try to log on as my domain user I get the following error message: There are currently no logon servers available to service the logon request Any ideas?

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• Oracle Enterprise Manager content at Collaborate 12 - the only user-driven and user-run Oracle conference

  - by Anand Akela

  From April 22-26, 2012, Oracle takes Las Vegas. Thousands of Oracle professionals will descend upon the Mandalay Bay Convention Center for a weeks worth of education sessions, networking opportunities and more, at the only user-driven and user-run Oracle conference - COLLABORATE 12. This is one of the best opportunities for you to learn more about Oracle technology including Oracle Enterprise Manager. Here is a summary of an impressive line-up of Oracle Enterprise Manager related content at COLLABORATE 12. Customer Presentations Stability in Real World with SQL Plan Management Upgrading to Oracle Enterprise Manager 12c - Best Practices Making OEM Sing and Dance with EMCLI Oracle Real Application Testing: A look under the hood Optimizing Oracle E-Business Suite on Exadata Experiences with OracleVM 3 and Grid Control in an Oracle BIEE environment. Right Cloud-- How to Avoid the False Cloud by using Oracle Technologies Forgetting something? Standarize your database monitoring environment with Enterprise Manager 11g Implementing E-Business Suite R12 in a Federal Cloud - Lessons Learned Cloud Computing Boot Camp: New DBA Features in Oracle Enterprise Manager Cloud Control 12c Oracle Enterprise Manager 12c, Whats Changed, Whats New? Monitoring a WebCenter Content Deployment with Enterprise Manager Enterprise Manager 12c Cloud Control: New Features and Best Practices (for IOUG registrants only) Oracle Presentations Roadmap Session: Total Cloud Control with Oracle Enterprise Manager 12c Real World Performance (complimentary for IOUG registrants only) Database-as-a-Service: Enterprise Cloud in Three Simple Steps Bullet-proof Your Enterprise, SOA & Cloud Investments Using Oracle Enterprise Gateway What’s New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Exadata Boot Camp: Complete Oracle Exadata Management with Oracle Enterprise Manager Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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• DotNetNuke Boston User Group

  - by Rob Chartier

  Eric, over at the Boston DNN User Group has graciously invited me to give a presentation to his User Group on May 17th.  Come join me for an open discussion on “DotNetNuke – A look inside”.  I will cover topics like how we are adopting the Agile methodologies at a corporate level, how we are best utilizing Scrum, a sneak peek at the roadmap for 2010, and how YOU can participate with the future direction of the product. If you are currently a partner or a customer of DotNetNuke please feel free to attend and reach out, I’m sure Eric would love the extra attendance!  I would love to start putting faces to the names of so many of you.

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• Working with Lightweight User Interface Toolkit (LWUIT) 1.4

  - by janice.heiss(at)oracle.com

  Vikram Goyal's informative and practical article, "Working with Lightweight User Interface Toolkit (LWUIT) 1.4," shows developers how to best take advantage of LWUIT 1.4. LWUIT is a user interface library designed to bring uniformity and cross mobile interface functionality to applications developed using Java Platform, Micro Edition (Java ME). Version 1.4 offers support for XHTML, multi-line text fields, and customization to the virtual keyboard.Goyal notes in the article that, "Perhaps the most important feature of this release is the ability for LWUIT to support XHTML. Specifically, it now supports XHTML MP (Mobile Platform) 1.0, a version of XHTML designed for mobile phones. To be even more specific, it now supports CSS styling for the HTMLComponent within the LWUIT library through Wireless Application Protocol CSS (WCSS)." Read the entire article here. 

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