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  • Diagnosing Solaris 8 server memory and swap space usage

    - by datSilencer
    Hello everyone. Essentially, my question is related to memory allocation for Solaris virtual machines. I am running a couple of old Sun ONE 6 Java web servers on two Solaris 8 virtual machines. I see that there's a reasonable amount of swap space being used, but I'm not exactly sure if this could indicate a need to add more RAM to these machines. At service peak hours (mornings usually), the response time of the web application these servers host jumps up to at most 11 seconds (somewhat detrimental for a relatively simple web page loading action). Average response time at non peak times is about 5 seconds. What would you be able to infer about the RAM usage for these machines from the ouput below? Is this information reasonably sufficient? Or would I need to run some other commands to rule out server memory starvation? Finally, since there is a Java application at the core of the setup, I've also thought about: 1) Trace the heap's Object allocation to detect potential memory leaks. 2) Do some performance profiling to see if this instead related to networking delays. I mention this since the application talks with a single Oracle Database, but I would doubt this to be the case since they're pretty close from a network segmentation perspective. I appreciate any kind of insight and feedback you could provide. Thanks for your time and help. Server 1: 40 processes: 38 sleeping, 1 zombie, 1 on cpu CPU states: 99.1% idle, 0.4% user, 0.4% kernel, 0.0% iowait, 0.0% swap Memory: 2048M real, 295M free, 865M swap in use, 3788M swap free PID USERNAME THR PRI NICE SIZE RES STATE TIME CPU COMMAND 12676 webservd 112 29 10 616M 242M sleep 103:37 0.48% webservd 18317 root 1 59 0 23M 19M sleep 67:24 0.08% perl 9479 support 1 59 0 6696K 2448K cpu/1 0:11 0.05% top 8012 root 10 59 0 34M 704K sleep 80:54 0.04% java 1881 root 33 29 10 110M 13M sleep 33:03 0.02% webservd 7808 root 1 59 0 83M 67M sleep 7:59 0.00% perl 1461 root 20 59 0 5328K 1392K sleep 6:49 0.00% syslogd 1691 root 2 59 0 27M 680K sleep 4:22 0.00% webservd 24386 root 1 59 0 15M 11M sleep 2:50 0.00% perl 23259 root 1 59 0 11M 4240K sleep 2:42 0.00% perl 24718 root 1 59 0 11M 5464K sleep 2:29 0.00% perl 22810 root 1 59 0 19M 11M sleep 2:21 0.00% perl 24451 root 1 53 2 11M 3800K sleep 2:18 0.00% perl 18501 root 1 56 1 11M 3960K sleep 2:18 0.00% perl 14450 root 1 56 1 15M 6920K sleep 1:49 0.00% perl Server 2 42 processes: 40 sleeping, 1 zombie, 1 on cpu CPU states: 98.8% idle, 0.4% user, 0.8% kernel, 0.0% iowait, 0.0% swap Memory: 1024M real, 31M free, 554M swap in use, 3696M swap free PID USERNAME THR PRI NICE SIZE RES STATE TIME CPU COMMAND 5607 webservd 74 29 10 284M 173M sleep 20:14 0.21% webservd 15919 support 1 59 0 4056K 2520K cpu/1 0:08 0.09% top 13138 root 10 59 0 34M 1952K sleep 210:51 0.08% java 13753 root 1 59 0 22M 12M sleep 170:15 0.07% perl 22979 root 33 29 10 112M 7864K sleep 85:07 0.04% webservd 22930 root 1 59 0 3424K 1552K sleep 17:47 0.01% xntpd 22978 root 2 59 0 27M 2296K sleep 10:49 0.00% webservd 13571 root 1 59 0 9400K 5112K sleep 5:52 0.00% perl 5606 root 2 29 10 29M 9056K sleep 0:36 0.00% webservd 15910 support 1 59 0 9128K 2616K sleep 0:00 0.00% sshd 13106 root 1 59 0 82M 3520K sleep 7:47 0.00% perl 13547 root 1 59 0 12M 5528K sleep 6:38 0.00% perl 13518 root 1 59 0 9336K 3792K sleep 6:24 0.00% perl 13399 root 1 56 1 8072K 3616K sleep 5:18 0.00% perl 13557 root 1 53 2 8248K 3624K sleep 5:12 0.00% perl

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  • XNA Notes 010

    - by George Clingerman
    With GDC 2011 wrapping up there were a LOT of great interviews and posts with and about XNA and XBLIG and some of our more notorious developers. Definitely worth spending many, many hours watching, listening and reading all those. Very inspiring! Also, don’t forget to get signed up for Dream Build Play! And just as an early warning reminder do NOT, I repeat do NOT wait to submit your game the last day. There are major issues submitting the last day every year and you do not want all your hard work to be hanging on whether your entry actually went through in that last day. Plan on submitting a few days if not a week before. I’m serious, you’ll thank yourself later! Now on to what’s happening in the XNA community! Time Critical XNA News: PAX East Meet Up (really wish I was going!) http://forums.create.msdn.com/forums/p/71921/439262.aspx Want to stay panicked about the countdown to Dream Build Play? Mike McLaughlin shares his DBP countdown clock http://twitter.com/#!/mikebmcl/status/44454458960252928 XNA Team: Nick Gravelyn Only needs less than 600 new users in his unique marketing plan for Pixel Man 2 http://nickgravelyn.com/pixelman2/ And hares his ad revenue numbers with his XNA WP7 games http://theoneswiththelight.com/2011/my-results-with-ad-revenue-for-wp7-games/ XNA MVPs: Andy “The ZMan” Dunn posts his 15,000th App Hub forum post and shares a few thoughts on the MVP summit http://forums.create.msdn.com/forums/t/77625.aspx Chris Williams shares his thoughts on the MVP summit http://geekswithblogs.net/cwilliams/archive/2011/03/07/144229.aspx XNA Developers: Nathan Fouts of Mommy’s Best games Wraps up GDC http://mommysbest.blogspot.com/2011/03/gdc-2011-wrapped.html And shares the wonderful screenshots from Serious Sam. (I’m so jealous people at PAX East willl be playing a demo of this game!) http://mommysbest.blogspot.com/2011/03/serious-sam-double-d.html James Silva of Ska Studios announces http://www.ska-studios.com/2011/03/09/vampire-smile-at-hotel-sierra/ http://www.ska-studios.com/2011/03/08/vengeance-begins-april-6th/ http://www.ska-studios.com/2011/03/04/good-morning-gato-52/ Michael McLaughlin writes an extremely useful set of tips for XNA WP7 developers http://geekswithblogs.net/mikebmcl/archive/2011/03/10/tips-for-xna-wp7-developers.aspx Robert Boyd “the one man XBLIG improving machine” posts his 9 tips for marketing an Xbox LIVE Indie Gam http://www.gamasutra.com/blogs/RobertBoyd/20110309/7183/9_Tips_for_XBLIG_Marketing.php http://forums.create.msdn.com/forums/p/77534/470586.aspx#470586 And shares his day by day experience at GDC this year http://www.gamasutra.com/blogs/RobertBoyd/20110301/7118/GDC_Saves_the_World__Impressions_Day_1.php http://www.gamasutra.com/blogs/RobertBoyd/20110301/7123/GDC_Saves_the_World__Impressions_Day_2.php http://www.gamasutra.com/blogs/RobertBoyd/20110303/7129/GDC_Saves_the_World__Impressions_Day_3.php http://www.gamasutra.com/blogs/RobertBoyd/20110307/7133/GDC_Saves_the_World__Impressions_Day_4.php http://www.gamasutra.com/blogs/RobertBoyd/20110307/7160/GDC_Saves_the_World__Impressions_Day_5.php Phillipe Da Silva releases new IGF Pong Sample preview http://www.vimeo.com/20904070 Xbox LIVE Indie Games (XBLIG): Gamergeddon posts XBox Indie Game Roundup for March 6th http://www.gamergeddon.com/2011/03/06/xbox-indie-game-round-up-march-6th/ Dealspwn interviews FortressCraft developer Projector Games http://www.dealspwn.com/fortresscraft-developer-interview-minecraft-clones-venting-haters-part-1/ http://www.dealspwn.com/fortresscraft-developer-interview-part-2-trials-tribulations-indie-development/ Writings of Mass Destruction continues the Xbox LIVE Indie Game a day campaign, here’s his take on FishCraft (be sure to check out his other posts!) http://writingsofmassdeduction.com/2011/03/05/day-116-fishcraft/ Tom Ogburn shares his GDC notes on the XBLIG panel jotted quickly while attending the panel http://twitter.com/#!/TOgburn/status/44454191028125696 http://www.starlitskygames.com/blogs/site_news/archive/2011/03/06/802.aspx Dave Voyles of Armless Octopus has crazy good coverage on XNA and Xbox LIVE Indie Game developers at GDC 2011. Interviews and articles all extremely well done! http://www.armlessoctopus.com/2011/03/06/gdc-2011-successful-indie-developers-share-insight-on-microsofts-self-publishing-service/ There’s honestly so many posts and interviews you should just hit his front page and scroll down through all of the latest ones. http://www.armlessoctopus.com/ GameMarx Episode 12 http://www.gamemarx.com/video/the-show/27/ep-12-march-4-2011.aspx B.U.T.T.O.N now on Steam! http://www.gamesetwatch.com/2011/03/button_party_game_now_on_steam.php German Xbox Dashboard gets review program from GamePro http://www.armlessoctopus.com/2011/03/07/gamepo-indie-review-show-debuts-on-german-xbox-dashboard/ XboxIndies.com (one of the best XNA sites out there at this point!) continues to add review sites to it’s main review feed. (And don’t forget to play with that awesome XBLIG pivot control!) http://xboxindies.com/ Kris Steele of FunInfused Games shares early footage of his game World of Chalk http://twitter.com/#!/kriswd40/status/45007114371989504 Raymond Matthews of Darkstarmatryx reviews FunInfused Games Abduction Action http://www.darkstarmatryx.com/?p=264 TheVideoGamerRob reviews Zombie Football Carnage http://videogamerrob.wordpress.com/2011/03/08/xblig-review-zombie-football-carnage/ XBLIG Square Off Making the Jump to WP7 http://www.wp7connect.com/2011/03/08/xblig-square-off-will-make-the-jump-to-windows-phone/ Mommy’s Best Games making the news round with their Serious Sam announcement http://www.joystiq.com/2011/03/09/serious-sam-gets-serious-indie-cred-with-new-indie-series/ Most quoted and linked XBLIG article of the week with the least amount of actual facts and reporting. Shared only because it makes me sad that this is the best coverage we get. (Hey reporters, there’s LOT and LOTS of XBLIG and XNA experts you can contact if you need to check up on facts or wonder why on questions like, Why can’t XBLIGs have Nazis? There’s actually a real answer for that..) http://www.joystiq.com/2011/03/06/xblig-facts-nazi-killing-a-no-no-revenue-a-yes-yes/ XNA Development: Mort8088 has been in an XNA tutorial writing frenzy releasing 4 XNA 4.0 entry level tutorials this week! http://mort8088.com/2011/03/06/xna-4-0-tutorial-0-intro/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-1-fonts/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-2-sprites/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-3-input-from-keyboard/ Interesting discussion on what it means to be a community (you do have to sign up to be a member of the XNA UK forums to read it...) http://twitter.com/#!/XNAUK/status/44705269254594560 Slyprid continues his incredible pace on Transmute and shares screens of his new Animation Builder http://twitter.com/#!/slyprid/status/45169271847911424 http://forgottenstarstudios.com/blog/ Philippe Da Silva wants to know who is using IGF for their games. If it’s you, drop him a note letting him know! http://twitter.com/#!/philippedasilva/status/44325893719588864 New Sunburn Video Tutorials released http://www.synapsegaming.com/blogs/fivesidedbarrel/archive/2011/03/07/new-documentation-video-tutorials.aspx Loading and rendering animated collada models using XNA 4.0 http://bunkernetz.wordpress.com/2011/03/09/loading-and-rendering-animated-collada-models-using-xna-4-0/ XNA for Silverlight Developers Part 6 Accelerometer Input http://buzzgamesnews.blogspot.com/2011/03/xna-for-silverlight-developers-part-6.html

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  • Apache load balancer limits with Tomcat over AJP

    - by PAS
    Hi All, I have Apache acting as a load balancer in front of 3 Tomcat servers. Occasionally, Apache returns 503 responses, which I would like to remove completely. All 4 servers are not under significant load in terms of CPU, memory, or disk, so I am a little unsure what is reaching it's limits or why. 503s are returned when all workers are in error state - whatever that means. Here are the details: Apache config: <IfModule mpm_prefork_module> StartServers 30 MinSpareServers 30 MaxSpareServers 60 MaxClients 200 MaxRequestsPerChild 1000 </IfModule> ... <Proxy *> AddDefaultCharset Off Order deny,allow Allow from all </Proxy> # Tomcat HA cluster <Proxy balancer://mycluster> BalancerMember ajp://10.176.201.9:8009 keepalive=On retry=1 timeout=1 ping=1 BalancerMember ajp://10.176.201.10:8009 keepalive=On retry=1 timeout=1 ping=1 BalancerMember ajp://10.176.219.168:8009 keepalive=On retry=1 timeout=1 ping=1 </Proxy> # Passes thru track. or api. ProxyPreserveHost On ProxyStatus On # Original tracker ProxyPass /m balancer://mycluster/m ProxyPassReverse /m balancer://mycluster/m Tomcat config: <Server port="8005" shutdown="SHUTDOWN"> <Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on" /> <Listener className="org.apache.catalina.core.JasperListener" /> <Listener className="org.apache.catalina.mbeans.ServerLifecycleListener" /> <Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener" /> <Service name="Catalina"> <Connector port="8080" protocol="HTTP/1.1" connectionTimeout="20000" redirectPort="8443" /> <Connector port="8009" protocol="AJP/1.3" redirectPort="8443" /> <Engine name="Catalina" defaultHost="localhost"> <Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true" xmlValidation="false" xmlNamespaceAware="false"> </Engine> </Service> </Server> Apache error log: [Mon Mar 22 18:39:47 2010] [error] (70007)The timeout specified has expired: proxy: AJP: attempt to connect to 10.176.201.10:8009 (10.176.201.10) failed [Mon Mar 22 18:39:47 2010] [error] ap_proxy_connect_backend disabling worker for (10.176.201.10) [Mon Mar 22 18:39:47 2010] [error] proxy: AJP: failed to make connection to backend: 10.176.201.10 [Mon Mar 22 18:39:47 2010] [error] (70007)The timeout specified has expired: proxy: AJP: attempt to connect to 10.176.201.9:8009 (10.176.201.9) failed [Mon Mar 22 18:39:47 2010] [error] ap_proxy_connect_backend disabling worker for (10.176.201.9) [Mon Mar 22 18:39:47 2010] [error] proxy: AJP: failed to make connection to backend: 10.176.201.9 [Mon Mar 22 18:39:47 2010] [error] (70007)The timeout specified has expired: proxy: AJP: attempt to connect to 10.176.219.168:8009 (10.176.219.168) failed [Mon Mar 22 18:39:47 2010] [error] ap_proxy_connect_backend disabling worker for (10.176.219.168) [Mon Mar 22 18:39:47 2010] [error] proxy: AJP: failed to make connection to backend: 10.176.219.168 [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state [Mon Mar 22 18:39:47 2010] [error] proxy: BALANCER: (balancer://mycluster). All workers are in error state Load balancer top info: top - 23:44:11 up 210 days, 4:32, 1 user, load average: 0.10, 0.11, 0.09 Tasks: 135 total, 2 running, 133 sleeping, 0 stopped, 0 zombie Cpu(s): 0.1%us, 0.2%sy, 0.0%ni, 99.2%id, 0.1%wa, 0.0%hi, 0.1%si, 0.3%st Mem: 524508k total, 517132k used, 7376k free, 9124k buffers Swap: 1048568k total, 352k used, 1048216k free, 334720k cached Tomcat top info: top - 23:47:12 up 210 days, 3:07, 1 user, load average: 0.02, 0.04, 0.00 Tasks: 63 total, 1 running, 62 sleeping, 0 stopped, 0 zombie Cpu(s): 0.2%us, 0.0%sy, 0.0%ni, 99.8%id, 0.1%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 2097372k total, 2080888k used, 16484k free, 21464k buffers Swap: 4194296k total, 380k used, 4193916k free, 1520912k cached Catalina.out does not have any error messages in it. According to Apache's server status, it seems to be maxing out at 143 requests/sec. I believe the servers can handle substantially more load than they are, so any hints about low default limits or other reasons why this setup would be maxing out would be greatly appreciated.

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  • Server crashes when too much memory is allocated

    - by lindenb
    Hi all, my server crashes whenever one of my users is running a 'R' script (this script requires a large amount of memory). Below is the last top I saw: top - 11:32:39 up 20 min, 4 users, load average: 1.08, 0.85, 0.46 Tasks: 336 total, 2 running, 334 sleeping, 0 stopped, 0 zombie Cpu(s): 6.1%us, 0.2%sy, 0.0%ni, 93.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 65939968k total, 5131440k used, 60808528k free, 88256k buffers Swap: 68124664k total, 0k used, 68124664k free, 1077612k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 10392 cdina 25 0 3702m 3.5g 2428 R 100.0 5.6 7:51.82 R 10430 root 15 0 12872 1272 804 R 0.7 0.0 0:02.42 top 1 root 15 0 10348 704 592 S 0.0 0.0 0:02.95 init 2 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/0 is there a way to prevent my server from crashing ("don't run that script" is not an option :-) ) ? something like fixing a 'quota' for the memory allowed ?

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  • What is causing the unusual high load average and IOwait?

    - by James
    I noticed on Tuesday night of last week, the load average went up sharply and it seemed abnormal since the traffic is small. Usually, the numbers usually average around .40 or lower and my server stuff (mysql, php and apache) are optimized. I noticed that the IOWait is unusually high even though the processes is barely using any CPU. top - 01:44:39 up 1 day, 21:13, 1 user, load average: 1.41, 1.09, 0.86 Tasks: 60 total, 1 running, 59 sleeping, 0 stopped, 0 zombie Cpu0 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu1 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu2 : 0.0%us, 0.3%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu3 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu4 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu5 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu6 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu7 : 0.0%us, 0.0%sy, 0.0%ni, 91.5%id, 8.5%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 1048576k total, 331944k used, 716632k free, 0k buffers Swap: 0k total, 0k used, 0k free, 0k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1 root 15 0 2468 1376 1140 S 0 0.1 0:00.92 init 1656 root 15 0 13652 5212 664 S 0 0.5 0:00.00 apache2 9323 root 18 0 13652 5212 664 S 0 0.5 0:00.00 apache2 10079 root 18 0 3972 1248 972 S 0 0.1 0:00.00 su 10080 root 15 0 4612 1956 1448 S 0 0.2 0:00.01 bash 11298 root 15 0 13652 5212 664 S 0 0.5 0:00.00 apache2 11778 chikorit 15 0 2344 1092 884 S 0 0.1 0:00.05 top 15384 root 18 0 17544 13m 1568 S 0 1.3 0:02.28 miniserv.pl 15585 root 15 0 8280 2736 2168 S 0 0.3 0:00.02 sshd 15608 chikorit 15 0 8280 1436 860 S 0 0.1 0:00.02 sshd Here is the VMStat procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 1 0 0 768644 0 0 0 0 14 23 0 10 1 0 99 0 IOStat - Nothing unusal Total DISK READ: 67.13 K/s | Total DISK WRITE: 0.00 B/s TID PRIO USER DISK READ DISK WRITE SWAPIN IO COMMAND 19496 be/4 chikorit 11.85 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 19501 be/4 mysql 3.95 K/s 0.00 B/s 0.00 % 0.00 % mysqld 19568 be/4 chikorit 11.85 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 19569 be/4 chikorit 11.85 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 19570 be/4 chikorit 11.85 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 19571 be/4 chikorit 7.90 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 19573 be/4 chikorit 7.90 K/s 0.00 B/s 0.00 % 0.00 % apache2 -k start 1 be/4 root 0.00 B/s 0.00 B/s 0.00 % 0.00 % init 11778 be/4 chikorit 0.00 B/s 0.00 B/s 0.00 % 0.00 % top 19470 be/4 mysql 0.00 B/s 0.00 B/s 0.00 % 0.00 % mysqld Load Average Chart - http://i.stack.imgur.com/kYsD0.png I want to be sure if this is not a MySQL problem before making sure. Also, this is a Ubuntu 10.04 LTS Server on OpenVZ. Edit: This will probably give a good picture on the IO Wait top - 22:12:22 up 17:41, 1 user, load average: 1.10, 1.09, 0.93 Tasks: 33 total, 1 running, 32 sleeping, 0 stopped, 0 zombie Cpu(s): 0.6%us, 0.2%sy, 0.0%ni, 89.0%id, 10.1%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 1048576k total, 260708k used, 787868k free, 0k buffers Swap: 0k total, 0k used, 0k free, 0k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1 root 15 0 2468 1376 1140 S 0 0.1 0:00.88 init 5849 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 8063 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 9732 root 16 0 8280 2728 2168 S 0 0.3 0:00.02 sshd 9746 chikorit 18 0 8412 1444 864 S 0 0.1 0:01.10 sshd 9747 chikorit 18 0 4576 1960 1488 S 0 0.2 0:00.24 bash 13706 chikorit 15 0 2344 1088 884 R 0 0.1 0:00.03 top 15745 chikorit 15 0 12968 5108 1280 S 0 0.5 0:00.00 apache2 15751 chikorit 15 0 72184 25m 18m S 0 2.5 0:00.37 php5-fpm 15790 chikorit 18 0 12472 4640 1192 S 0 0.4 0:00.00 apache2 15797 chikorit 15 0 72888 23m 16m S 0 2.3 0:00.06 php5-fpm 16038 root 15 0 67772 2848 592 D 0 0.3 0:00.00 php5-fpm 16309 syslog 18 0 24084 1316 992 S 0 0.1 0:00.07 rsyslogd 16316 root 15 0 5472 908 500 S 0 0.1 0:00.00 sshd 16326 root 15 0 2304 908 712 S 0 0.1 0:00.02 cron 17464 root 15 0 10252 7560 856 D 0 0.7 0:01.88 psad 17466 root 18 0 1684 276 208 S 0 0.0 0:00.31 psadwatchd 17559 root 18 0 11444 2020 732 S 0 0.2 0:00.47 sendmail-mta 17688 root 15 0 10252 5388 1136 S 0 0.5 0:03.81 python 17752 teamspea 19 0 44648 7308 4676 S 0 0.7 1:09.70 ts3server_linux 18098 root 15 0 12336 6380 3032 S 0 0.6 0:00.47 apache2 18099 chikorit 18 0 10368 2536 464 S 0 0.2 0:00.00 apache2 18120 ntp 15 0 4336 1316 984 S 0 0.1 0:00.87 ntpd 18379 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 18387 mysql 15 0 62796 36m 5864 S 0 3.6 1:43.26 mysqld 19584 root 15 0 12336 4028 668 S 0 0.4 0:00.02 apache2 22498 root 16 0 12336 4028 668 S 0 0.4 0:00.00 apache2 24260 root 15 0 67772 3612 1356 S 0 0.3 0:00.22 php5-fpm 27712 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 27730 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 30343 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2 30366 root 15 0 12336 4028 668 S 0 0.4 0:00.00 apache2

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  • HIGH CPU usage by PHP on a VPS Magento Server

    - by Anil
    My server running magento is 4gb ram and 4 core cpu. But still i am struggling with the high CPU usage. I only have 10 visitors at any given point of time. I am not sure if the PHP has to take this high % CPU usage. Attached is the TOP result. top - 09:18:32 up 2 days, 15:44, 1 user, load average: 1.16, 2.02, 1.99 Tasks: 179 total, 2 running, 177 sleeping, 0 stopped, 0 zombie Cpu(s): 46.7%us, 3.9%sy, 0.1%ni, 46.9%id, 1.0%wa, 0.0%hi, 0.0%si, 1.4%st Mem: 3919972k total, 3164968k used, 755004k free, 530820k buffers Swap: 1048568k total, 379352k used, 669216k free, 1536388k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 15897 vpsadmin 20 0 431m 168m 54m R 91.7 4.4 2:16.16 php-cgi 12308 vpsadmin 20 0 404m 163m 73m S 29.3 4.3 15:15.90 php-cgi 3644 mysql 20 0 1528m 80m 4944 S 9.8 2.1 1899:58 mysqld 4969 apache 20 0 471m 6228 2824 S 2.0 0.2 0:18.53 httpd 16148 root 20 0 15024 1220 864 R 2.0 0.0 0:00.01 top 1 root 20 0 19364 1064 844 S 0.0 0.0 0:02.50 init

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  • What and why is my swap space used under linux

    - by Fabian
    on my linux system I get these stats from top: Tasks: 155 total, 1 running, 153 sleeping, 0 stopped, 1 zombie Cpu(s): 1.5%us, 0.3%sy, 0.0%ni, 97.4%id, 0.7%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 8177180k total, 2025504k used, 6151676k free, 44176k buffers Swap: 7999996k total, 495300k used, 7504696k free, 637612k cached There it shows me that my system is using 495Mb of swap. Why is this so? 6Gigs of ram are free. And if I would disable swap entirely the system would also work. Any explanation what the number really shows or who is swapping?

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  • Postfix SMTP server down on Ubuntu

    - by Paddington
    I have a Plesk server running Postfix on Ubuntu 10.04 and the SMTP service on port 25 is down. When I stop and then start postfix the server comes up only for a minute and goes down again. I have checked the load on the server and it is low as shown: *top - 04:29:33 up 19 days, 3:25, 4 users, load average: 1.47, 1.78, 2.34 Tasks: 936 total, 1 running, 935 sleeping, 0 stopped, 0 zombie Cpu(s): 0.7%us, 0.3%sy, 0.0%ni, 86.6%id, 11.7%wa, 0.6%hi, 0.1%si, 0.0%st Mem: 6110496k total, 6072988k used, 37508k free, 251244k buffers Swap: 12000544k total, 95264k used, 11905280k free, 4370432k cached* IMAP clients are not experiencing a problem and there are no issues with receiving emails for both POP or IMAP. Only SMTP (port 25) is a problem. If I ask clients to use the submission port (587) messages are delivered. netstat -lnt shows the following results , so its not a port issue. tcp 0 0 0.0.0.0:25 0.0.0.0: LISTEN tcp 0 0 0.0.0.0:8443 0.0.0.0:* LISTEN*

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  • nginx+php-fpm help optimize configs

    - by Dmitro
    I have 3 servers. First server (CPU - model name: 06/17, 2.66GHz, 4 cores, 8GB RAM) have nginx as load balancer with next config upstream lb_mydomain { server mydomain.ru:81 weight=2; server 66.0.0.18 weight=6; } server { listen 80; server_name ~(?!mydomain.ru)(.*); client_max_body_size 20m; location / { proxy_pass http://lb_mydomain; proxy_redirect off; proxy_set_header Connection close; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_pass_header Set-Cookie; proxy_pass_header P3P; proxy_pass_header Content-Type; proxy_pass_header Content-Disposition; proxy_pass_header Content-Length; } } And configs from nginx.conf: user www-data; worker_processes 5; # worker_priority -1; error_log /var/log/nginx/error.log; pid /var/run/nginx.pid; events { worker_connections 5024; # multi_accept on; } http { include /etc/nginx/mime.types; access_log /var/log/nginx/access.log; sendfile on; default_type application/octet-stream; #tcp_nopush on; keepalive_timeout 65; tcp_nodelay on; gzip on; gzip_disable "MSIE [1-6]\.(?!.*SV1)"; # PHP-FPM (backend) upstream php-fpm { server 127.0.0.1:9000; } include /etc/nginx/conf.d/*.conf; include /etc/nginx/sites-enabled/*; } And config php-fpm: listen = 127.0.0.1:9000 ;listen.backlog = -1 ;listen.allowed_clients = 127.0.0.1 ;listen.owner = www-data ;listen.group = www-data ;listen.mode = 0666 user = www-data group = www-data pm = dynamic pm.max_children = 80 ;pm.start_servers = 20 pm.min_spare_servers = 5 pm.max_spare_servers = 35 ;pm.max_requests = 500 pm.status_path = /status ping.path = /ping ;ping.response = pong request_terminate_timeout = 30s request_slowlog_timeout = 10s slowlog = /var/log/php-fpm.log.slow ;rlimit_files = 1024 ;rlimit_core = 0 ;chroot = chdir = /var/www ;catch_workers_output = yes ;env[HOSTNAME] = $HOSTNAME ;env[PATH] = /usr/local/bin:/usr/bin:/bin ;env[TMP] = /tmp ;env[TMPDIR] = /tmp ;env[TEMP] = /tmp ;php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i -f [email protected] ;php_flag[display_errors] = off ;php_admin_value[error_log] = /var/log/fpm-php.www.log ;php_admin_flag[log_errors] = on ;php_admin_value[memory_limit] = 32M In top I see 20 php-fpm processes which use from 1% - 15% CPU. So it's have high load averadge: top - 15:36:22 up 34 days, 20:54, 1 user, load average: 5.98, 7.75, 8.78 Tasks: 218 total, 1 running, 217 sleeping, 0 stopped, 0 zombie Cpu(s): 34.1%us, 3.2%sy, 0.0%ni, 37.0%id, 24.8%wa, 0.0%hi, 0.9%si, 0.0%st Mem: 8183228k total, 7538584k used, 644644k free, 351136k buffers Swap: 9936892k total, 14636k used, 9922256k free, 990540k cached Second server(CPU - model name: Intel(R) Xeon(R) CPU E5504 @ 2.00GHz, 8 cores, 8GB RAM). Nginx configs from nginx.conf: user www-data; worker_processes 5; # worker_priority -1; error_log /var/log/nginx/error.log; pid /var/run/nginx.pid; events { worker_connections 5024; # multi_accept on; } http { include /etc/nginx/mime.types; access_log /var/log/nginx/access.log; sendfile on; default_type application/octet-stream; #tcp_nopush on; keepalive_timeout 65; tcp_nodelay on; gzip on; gzip_disable "MSIE [1-6]\.(?!.*SV1)"; # PHP-FPM (backend) upstream php-fpm { server 127.0.0.1:9000; } include /etc/nginx/conf.d/*.conf; include /etc/nginx/sites-enabled/*; } And config of php-fpm: listen = 127.0.0.1:9000 ;listen.backlog = -1 ;listen.allowed_clients = 127.0.0.1 ;listen.owner = www-data ;listen.group = www-data ;listen.mode = 0666 user = www-data group = www-data pm = dynamic pm.max_children = 50 ;pm.start_servers = 20 pm.min_spare_servers = 5 pm.max_spare_servers = 35 ;pm.max_requests = 500 ;pm.status_path = /status ;ping.path = /ping ;ping.response = pong ;request_terminate_timeout = 0 ;request_slowlog_timeout = 0 ;slowlog = /var/log/php-fpm.log.slow ;rlimit_files = 1024 ;rlimit_core = 0 ;chroot = chdir = /var/www ;catch_workers_output = yes ;env[HOSTNAME] = $HOSTNAME ;env[PATH] = /usr/local/bin:/usr/bin:/bin ;env[TMP] = /tmp ;env[TMPDIR] = /tmp ;env[TEMP] = /tmp ;php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i -f [email protected] ;php_flag[display_errors] = off ;php_admin_value[error_log] = /var/log/fpm-php.www.log ;php_admin_flag[log_errors] = on ;php_admin_value[memory_limit] = 32M In top I see 50 php-fpm processes which use from 10% - 25% CPU. So it's have high load averadge: top - 15:53:05 up 33 days, 1:15, 1 user, load average: 41.35, 40.28, 39.61 Tasks: 239 total, 40 running, 199 sleeping, 0 stopped, 0 zombie Cpu(s): 96.5%us, 3.1%sy, 0.0%ni, 0.0%id, 0.0%wa, 0.0%hi, 0.4%si, 0.0%st Mem: 8185560k total, 7804224k used, 381336k free, 161648k buffers Swap: 19802108k total, 16k used, 19802092k free, 5068112k cached Third server is server with database postgresql. Also i try ab -n 50 -c 5 http://www.mydomain.ru/ And I get next info: Complete requests: 50 Failed requests: 48 (Connect: 0, Receive: 0, Length: 48, Exceptions: 0) Write errors: 0 Total transferred: 9271367 bytes HTML transferred: 9247767 bytes Requests per second: 1.02 [#/sec] (mean) Time per request: 4882.427 [ms] (mean) Time per request: 976.486 [ms] (mean, across all concurrent requests) Transfer rate: 185.44 [Kbytes/sec] received Please advise how can I make lower level of load average?

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  • What can go wrong with a GLIBC upgrade?

    - by Sevenless
    I recently installed a piece of software that my group needs for a research project starting next September. Turns out the software has a known crash bug when used with glibc 2.12.1. My boss asked if we can upgrade glibc on the server that's supposed to run it. Cue my skeptical silence.... At some point, I got it into my brain that messing with glibc was about as good an idea as messing with a hungry puma; however, I've been unable to determine the source of this belief. So, if I go ahead with this: Am I doing something flagrantly stupid (e.g. I won't fix my problem, I will brick my server, or I will initiate a zombie apocalypse)? What can go wrong? What is likely to go wrong? How do I avoid the answers to 2 and 3?

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  • High Load - Low IO - Low CPU usage

    - by devup
    I have a system whose load is rather high. As you can see from the top output below, CPU usage and I/O is negligible: top - 17:31:59 up 4 days, 2:34, 2 users, load average: 1.00, 0.99, 1.00 Tasks: 71 total, 1 running, 70 sleeping, 0 stopped, 0 zombie Cpu(s): 2.0%us, 2.0%sy, 0.0%ni, 95.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 960720k total, 707288k used, 253432k free, 67328k buffers Swap: 2811896k total, 2644k used, 2809252k free, 528928k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 15310 root 20 0 2512 1128 888 R 2.1 0.1 0:00.05 top I would appreciate any assistance with isolating the cause(s) of high load for when I/O and CPU are not factors.

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  • how to word wrap, align text like the output of man?

    - by cody
    what is the command that word wraps and justifies a text file so that the output looks like that of a man page: All of these system calls are used to wait for state changes in a child of the calling process, and obtain information about the child whose state has changed. A state change is considered to be: the child terminated; the child was stopped by a signal; or the child was resumed by a signal. In the case of a terminated child, performing a wait allows the system to release the resources associated with the child; if a wait is not performed, then the termi- nated child remains in a "zombie" state (see NOTES below). Thanks.

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  • Killing CLOSE_WAIT sockets without killing parent process on Linux

    - by Alex Neth
    Tomcat is leaving me with CLOSE_WAIT sockets which ultimately saturate the maximum number of connections. I've tried many methods in my client and server code to get rid of these to no avail, including closing connections, calling System.gc(), etc. Now I'm trying to find a way to simply time these out quickly in the OS. I've got conntrack working, but am not sure how to use that to kill these connections. I've also set /proc/sys/net/ipv4/netfilter/ip_conntrack_tcp_timeout_close_wait to 1, which of course is too low but the connections persist. Is there a way to kill these zombie sockets? Running Ubuntu.

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  • httpd service keep restarting. after 15-20 mins

    - by niraj
    I have recently purchased Dedicated Server which has 16bg ram and 1TB Harddisk. It has Cpanel and for firewall CSF Installd. I am mainly going to install it for File hosting service. Now the day i moved my httpd service keep restarting every 15-20 mins. It becomes unresponsive after that so have to manually restart it. My httpd settings are Start Servers = 5 Minimum Spare Servers = 5 Maximum Spare Servers = 10 Server Limit = 20000 Max Clients = 10000 Max Requests Per Child = 10000 Keep-Alive = On Keep-Alive Timeout = 5 Max Keep-Alive Requests = Unlimited Timeout 300 TOP is top - 14:53:41 up 1 day, 23:39, 2 users, load average: 0.10, 0.14, 0.09 Tasks: 1563 total, 1 running, 1562 sleeping, 0 stopped, 0 zombie Cpu(s): 0.7%us, 0.6%sy, 0.0%ni, 98.1%id, 0.2%wa, 0.0%hi, 0.5%si, 0.0%st Mem: 16303780k total, 16142048k used, 161732k free, 135264k buffers Swap: 8224760k total, 868k used, 8223892k free, 14136616k cached Please help me in this its keep happning.

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  • linux migration/N high cpu consumption

    - by Alexander
    on my linux appliance based on 3.0.0-14 kernel I got: RPN:/tmp# ps axuf | grep migration root 6 92.9 0.0 0 0 ? S Apr23 2788:33 \_ [migration/0] root 7 99.7 0.0 0 0 ? S Apr23 2993:20 \_ [migration/1] my top is RPN:/tmp# top -b -n1 top - 12:03:41 up 2 days, 2:18, 5 users, load average: 25.76, 25.26, 24.73 Tasks: 171 total, 1 running, 168 sleeping, 0 stopped, 2 zombie Cpu(s): 14.0%us, 12.6%sy, 0.8%ni, 72.0%id, 0.3%wa, 0.0%hi, 0.3%si, 0.0%st Mem: 1543032k total, 1264728k used, 278304k free, 25308k buffers Swap: 0k total, 0k used, 0k free, 183168k cached My question: why processes "migration/N" take so much CPU?

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  • free -m output, should I be concerend about this servers low memory?

    - by Michael
    This is the output of free -m on a production database (MySQL with machine. 83MB looks pretty bad, but I assume the buffer/cache will be used instead of Swap? [admin@db1 www]$ free -m total used free shared buffers cached Mem: 16053 15970 83 0 122 5343 -/+ buffers/cache: 10504 5549 Swap: 2047 0 2047 top ouptut sorted by memory: top - 10:51:35 up 140 days, 7:58, 1 user, load average: 2.01, 1.47, 1.23 Tasks: 129 total, 1 running, 128 sleeping, 0 stopped, 0 zombie Cpu(s): 6.5%us, 1.2%sy, 0.0%ni, 60.2%id, 31.5%wa, 0.2%hi, 0.5%si, 0.0%st Mem: 16439060k total, 16353940k used, 85120k free, 122056k buffers Swap: 2096472k total, 104k used, 2096368k free, 5461160k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 20757 mysql 15 0 10.2g 9.7g 5440 S 29.0 61.6 28588:24 mysqld 16610 root 15 0 184m 18m 4340 S 0.0 0.1 0:32.89 sysshepd 9394 root 15 0 154m 8336 4244 S 0.0 0.1 0:12.20 snmpd 17481 ntp 15 0 23416 5044 3916 S 0.0 0.0 0:02.32 ntpd 2000 root 5 -10 12652 4464 3184 S 0.0 0.0 0:00.00 iscsid 8768 root 15 0 90164 3376 2644 S 0.0 0.0 0:00.01 sshd

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  • High Load average threshold in linux

    - by user2481010
    My one of friend said that his server load average sometime goes above 500-1000, for me it is strange value because I never saw load average more than 10. I asked him give me some snapshot of top and memory usages, he gave following details: TOP USAGES top - 06:06:03 up 117 days, 23:02, 2 users, load average: 147.37, 44.57, 15.95 Tasks: 116 total, 2 running, 113 sleeping, 0 stopped, 1 zombie Cpu(s): 16.6%us, 6.9%sy, 0.0%ni, 9.2%id, 66.5%wa, 0.0%hi, 0.8%si, 0.0%st Mem: 8161648k total, 7779528k used, 382120k free, 3296k buffers Swap: 5242872k total, 1293072k used, 3949800k free, 168660k cached Free $ free -gt total used free shared buffers cached Mem: 7 6 1 0 0 4 -/+ buffers/cache: 1 5 Swap: 4 0 4 Total: 12 6 6 Total cpu $ nproc 8 my question is it possible load average more than 100 on 8 core,12 GB mem Server? because I read many tutorial,article on load average, it said that thumb rule is "number of cores = max load" according to thumb rule here is max load average 16 then how his server running with 147.37 load server? he said that it is least value (147.37) some time goes more than 500.

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  • Swap 95%+ , but a lot of free ram memory

    - by Paolo_NL_FR
    I am running centos 5.8 with cpanel. Lately I am getting reports that my swap is full , but there is a lot of free memory to use. top - 10:33:43 up 133 days, 17:00, 1 user, load average: 0.05, 0.03, 0.05 Tasks: 170 total, 1 running, 169 sleeping, 0 stopped, 0 zombie Cpu(s): 2.1%us, 0.5%sy, 0.0%ni, 97.2%id, 0.0%wa, 0.0%hi, 0.2%si, 0.0%st Mem: 24726100k total, 8255368k used, 16470732k free, 599560k buffers Swap: 1046520k total, 984740k used, 61780k free, 3641828k cached How do I solve this? The unused ram memory should be used instead of the swap. Or should I increase the swap ( and how do I do that ? ). Thanks

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  • Load on Ubuntu 8.04 LTS high

    - by Paddington
    My Ubuntu 8.04 LTS server periodically has a high load avg spike(once every 2 days) resulting in Apache timing out and virtualy everything even SSH to the server is not possible. When I am on the console and run TOP is see that The load avg increases from less than 1 to above 60 in 15 mins. How can I isolate the cause? top - 09:21:51 up 37 days, 20:18, 6 users, load average: 5.41, 5.53, 5.36 Tasks: 160 total, 2 running, 156 sleeping, 0 stopped, 2 zombie Cpu(s): 65.0%us, 8.8%sy, 0.0%ni, 1.0%id,24.6%wa, 0.3%hi, 0.3%si, 0.0%st Mem: 3989468k total, 3444984k used, 544484k free, 360460k buffers Swap: 11687248k total, 178168k used, 11509080k free, 881772k cached

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  • nagios service check

    - by DRH
    I am new to nagios and we have a small issue I need to ask assistance with. Many of the machines that we monitor can go unresponsive for a bit when some very intensive cpu tasks are run. This makes nagios send warnings and alerts while these hosts are busy reporting things like 'ping timeout' or 'zombie processes' and even swap space warnings, but in actuality there is not a problem. Is there a way to configure nagios to not send such alerts, but check x number of times over a period of time and only then send an alert at the end of that time if the server in question has not recovered?. Looking at the commands.cfg file, I see entries like this: define command{ command_name check_local_swap command_line $USER1$/check_swap -w $ARG1$ -c $ARG2$ } How could I modify this example to accomplish what I want above. Thanks

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  • Do’s and Don’ts Building SharePoint Applications

    - by Bil Simser
    SharePoint is a great platform for building quick LOB applications. Simple things from employee time trackers to server and software inventory to full blown Help Desks can be crafted up using SharePoint from just customizing Lists. No programming necessary. However there are a few tricks I’ve painfully learned over the years that you can use for your own solutions. DO What’s In A Name? When you create a new list, column, or view you’ll commonly name it something like “Expense Reports”. However this has the ugly effect of creating a url to the list as “Expense%20Reports”. Or worse, an internal field name of “Expense_x0x0020_Reports” which is not only cryptic but hard to remember when you’re trying to find the column by internal name. While “Expense Reports 2011” is user friendly, “ExpenseReports2011” is not (unless you’re a programmer). So that’s not the solution. Well, not entirely. Instead when you create your column or list or view use the scrunched up name (I can’t think of the technical term for it right now) of “ExpenseReports2011”, “WomenAtTheOfficeThatAreMen” or “KoalaMeatIsGoodWhenBroiled”. After you’ve created it, go back and change the name to the more friendly “Silly Expense Reports That Nobody Reads”. The original internal name will be the url and code friendly one without spaces while the one used on data entry forms and view headers will be the human version. Smart Columns When building a view include columns that make sense. By default when you add a column the “Add to default view” is checked. Resist the urge to be lazy and leave it checked. Uncheck that puppy and decide consciously what columns should be included in the view. Pick columns that make sense to what the user is trying to do. This means you have to talk to the user. Yes, I know. That can be trying at times and even painful. Go ahead, talk to them. You might learn something. Find out what’s important to them and why. If they’re doing something repetitively as part of their job, try to make their life easier by including what’s most important to them. Do they really need to see the Created *and* Modified date of a document or do they just need the title and author? You’ll only find out after talking to them (or getting them drunk in a bar and leaving them in the back alley handcuffed to a garbage bin, don’t ask). Gotta Keep it Separated Hey, views are there for a reason. Use them. While “All Items” is a fine way to present a list of well, all items, it’s hardly sufficient to present a list of servers built before the Y2K bug hit. You’ll be scrolling the list for hours finally arriving at Page 387 of 12,591 and cursing that SharePoint guy for convincing you that putting your hardware into a list would be of any use to anyone. Next to collecting the data, presenting it is just as important. Views are often overlooked and many times ignored or misused. They’re the way you can slice and dice the data up so that you’re not trying to consume 3,000 years of human evolution on a single web page. Remember views can be filtered so feel free to create a view for each status or one for each operating system or one for each species of Information Worker you might be putting in that list or document library. Not only will it reduce the number of items someone sees at one time, it’ll also make the information that much more relevant. Also remember that each view is a separate page. Use it in navigation by creating a menu on the Quick Launch to each view. The discoverability of the Views menu isn’t overly obvious and if you violate the rule of columns (see Horizontally Scrolling below) the view menu doesn’t even show up until you shuffle the scroll bar to the left. Navigation links, big giant buttons, a screaming flashing “CLICK ME NOW” will help your users find their way. Sort It! Views are great so we’re building nice, rich views for the user. Awesomesauce. However sort is not very discoverable by the user. For example when you’re looking at a view how do you know if it’s ascending or descending and what is it sorted on. Maybe it’s sorted using two fields so what’s that all about? Help your users by letting them know the information they’re looking at is sorted. Maybe you name the view something appropriate like “Bogus Expense Claims Sorted By Deadbeats”. If you use the naming strategy just make sure you keep the name consistent with the description. In the previous example their better be a Deadbeat column so I can see the sort in action. Having a “Loser” column, while equally correct, is a little obtuse to the average Information Worker. Remember, they usually don’t use acronyms and even if they knew how to, it’s not immediately obvious to them that’s what you’re trying to convey. Another option is to simply drop a Content Editor Web Part above the list and explain exactly the view they’re looking at. Each view is it’s own page so one CEWP won’t be used across the board. Be descriptive in what the user is seeing but try to keep it brief. Dumping the first chapter of I, Claudius might be informative to the data but can gobble up screen real estate and miss the point of having the list. DO NOT Useless Attachments The attachments column is, in a word, useless. For the most part. Sure it indicates there’s an attachment on the list item but in the grand scheme of things that’s not overly informative. Maybe it is and by all means, if it makes sense to you include it. Colour it. Make it shine and stand like the Return of Clippy on every SharePoint list. Without it being functional it can be boring. EndUserSharePoint.com has an article to make the son of Clippy that much more useful so feel free to head over and check out this blog post by Paul Grenier on the task (Warning code ahead! Danger Will Robinson!) In any case, I would suggest you remove it from your views. Again if it’s important then include it but consider the jQuery solution above to make it functional. It’s added by default to views and one of things that people forget to clean up. Horizontal Scrolling Screen real estate is premium so building a list that contains 8,000 columns and stretches horizontally across 15 screens probably isn’t the most user friendly experience. Most users can’t figure out how to scroll vertically let alone horizontally so don’t make it even that more confusing for them. Take the Steve Krug approach in your view designs and try not to make the user think. Again views are your friend. Consider splitting up the data into views where one view contains 10 columns and other view contains the other 10. Okay, maybe your information doesn’t work that way but humans can only process 7 pieces of data at a time, 10 at most (then their heads explode and you don’t want to clean that mess up, especially on a Friday night before the big dance). It drives me batshit crazy when I see a view with 80 columns of data. I often ask the user “So what do you do with all this information”. The response is usually “With this data [the first 10 columns] I decide if I’m going to fire everyone, and with this data [the next 10 columns] I decide if I’m going to set the building on fire and collect the insurance”. It’s at that point I show them how to create two new views “People Who Are About To Get The Axe” and “Beach Time For The Executives”. Again, talk to your users and try to reason with them on cutting down the number of columns they see at once. Vertical Scrolling Another big faux pas I find is the use of multi-line comment fields in views. It’s not so bad when you have a statement like this in your view: “I really like, oh my god, thought I was going to scream when I saw this turtle then I decided what I was going to have for dinner and frankly I hate having to work late so when I was talking to the customer I thought, oh my god, what if the customer has turtles and then it appeared to me that I really was hungry so I'm going to have lunch now.” It’s fine if that’s the only column along with two or three others, but once you slap those 20 columns of data into the list, the comment field wraps and forms a new multi-page novel that takes up your entire screen. Do everyone a favour and just avoid adding the column to views. Train the user to just click through to the item if they need to see the contents. Duplicate Information Duplication is never good. Views and great as you can group data together. For example create a view of project status reports grouped by author. Then you can see what project manager is being a dip and not submitting their report. However if you group by author do you really need the Created By field as well in the view? Or if the view is grouped by Project then Author do you need both. Horizontal real estate is always at a premium so try not to clutter up the view with duplicate data like this. Oh  yeah, if you’re scratching your head saying “But Bil, if I don’t include the Project name in the view and I have a lot of items then how do I know which one I’m looking at”. That’s a hint that your grouping is too vague or you have too much data in the view based on that criteria. Filter it down a notch, create some views, and try to keep the group down to a single screen where you can see the group header at the top of the page. Again it’s just managing the information you have. Redundant, See Redundant This partially relates to duplicate information and smart columns but basically remember to not include the obvious in a view. Remember, don’t make me think. If you’ve gone to the trouble (and it was a lot of trouble wasn’t it?) to create separate views of your data by creating a “September Zombie Brain Sales”, “October Zombie Brain Sales”, etc. then please for the love of all that is holy do not include the Month and Product columns in your view. Similarly if you create a “My” view of anything (“My Favourite Brands of Spandex”, “My Co-Workers I Find The Urge To Disinfect”) then again, do not include the owner or author field (or whatever field you use to identify “My”). That’s just silly. Hope that helps! Happy customizing!

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  • Five Holiday Gaming Tips for an Active Game Table

    - by Jason Fitzpatrick
    Getting together for the holidays represents a great oppurtunity to introduce new players to the fun of tabletop gaming. Make sure to introduce them right with these five handy tips. Courtesy of GeekDad, we find five tips for introducing new players to the fun of tabletop games old and new over the holidays. Tip number one: 1. Start short. Not everyone is ready for a multi-hour game session right after a big holiday dinner. Post-prandial drowsiness doesn’t go well with a game that takes twenty minutes to set up and another fifteen to explain, so don’t lose your audience before you get to the good stuff. Pick something speedy that gets people into the game with little downtime. If possible, get them laughing — I hear it causes the release of endorphins, which makes them feel better, which will lead to more gaming. (We’ll work on the dopamine receptors later, when you get them hooked on learning new games.) Games like Zombie Dice and Spot It! are easy to teach and can handle a pile of players. FlowerFall and Ca$h ‘n’ Gun$ are guaranteed to make people gravitate to the game table to see what’s going on. How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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