Search Results

Search found 66135 results on 2646 pages for 'windows experience'.

Page 40/2646 | < Previous Page | 36 37 38 39 40 41 42 43 44 45 46 47  | Next Page >

  • Windows 7 is shutting down unexpectedly, according to the logs.

    - by dlamblin
    Here's a message from my eventvwr EventLog (Windows Logs System): The previous system shutdown at 11:51:15 AM on ?7/?29/?2009 was unexpected. This is funny because I was wondering why the system shut down while I was playing Civilizations IV full screen. Now I know. It was unexpected. Has anyone encountered and resolved this? A little background: I am running Windows 7 RC inside VMWare Fusion 2 (just updated a few months back) on a MacBook (Bitterly not Pro) aluminum-body. Windows 7 occasionally will shut down. This isn't a quick turn-off, it's a shutdown where all the programs are exited, the system waits until they quit (and Civ4 doesn't prompt me to save), it even installed Windows Updates before restarting. And yes it is restarting right after the shutdown. Because I run a game in full screen mode I do not notice any dialog with a countdown timer or anything like that that might be a warning. As I have iStat on my dashboard widgets I can see about 8 temperature monitors. I have seen the CPU get up to 74C before, but during the shutdown, though it seemed hot to the touch (always is), it read 61C for the CPU, 60C for heatsink A, 50C for heatsink B and in the 30s-40s for the enclosure and harddrives. As I type this now, the temps are actually higher, so I don't think the temperature caused it. I have at least six such events dating first from 5/17 which was a week after installing Windows 7. I did find one information level warning from USER32 in the system log that says: The process C:\Windows\system32\svchost.exe (DLAMBLIN-WIN7) has initiated the restart of computer DLAMBLIN-WIN7 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Recovery (Planned) Reason Code: 0x80020002 Shutdown Type: restart Comment: And another 15 minutes before that from Windows Update: Restart Required: To complete the installation of the following updates, the computer will be restarted within 15 minutes: - Cumulative Security Update for Internet Explorer 8 for Windows 7 Release Candidate for x64-based Systems (KB972260) Which I think kind of explains it. Though I don't know why restarting after an update would create an error event of "shutdown was unexpected", isn't that pretty odd? Now, how do I set it to never restart after an update unless I click something. Application of solution: As fretje reminded me, there's a couple of configurable settings for this, in windows 7 they're much in the same place as in Windows 2000 SP3 and XP SP1. Running gpedit.msc pops up a window that looks like: Windows 7 has changed the order and added a couple of newer options I've italicized: Do not display 'Install Updates and Shut Down' in Shut Down Windows dialog box Do not adjust default option to 'Install Updates and Shut Down' in Shut Down Windows dialog box Enabling Windows Power Management to automatically wake up the system to install scheduled updates Configure Automatic Updates Specify intranet Microsoft update service location Automatic Updates detection frequency Allow non-administrators to receive update notifications Turn on Software Notifications Allow Automatic Updates immediate installation Turn on recommended updates via Automatic Updates No auto-restart with logged-on users for scheduled Automatic Updates Re-prompt for restart with scheduled installations. Delay Restart for scheduled installations Reschedule Automatic Updates schedule

    Read the article

  • How can I determine which taskbar application/windows are requesting user attention

    - by Frederic
    I'd like to know how to get a list of the windows requiring user attention from the Windows taskbar. Windows requiring attention appear with a flashing orange color within the Windows taskbar. Un-focused MSN Messenger conversation windows are a good example of this behavior: they turn orange as soon as a remote user sends an instance message. My code targets the Windows 7 platform, but working on older Windows OS would be nice too.

    Read the article

  • ClearType setting ignored in Windows Virtual PC with Windows XP Pro

    - by Yadyn
    I have a VM set up through Windows Virtual PC for Windows XP Pro and I have been completely unable to get ClearType to work. I have turned it on in the Display - Appearance - Effects dialog but it seems like it completely ignores this. All text is still without any anti-aliasing. Even setting it to normal smoothing doesn't work. If I disable Integration Features, it seems to work, but then I lose a lot of nice features. What's weirder, is that the Windows XP Mode installed with Windows Virtual PC (this is separate from my XP Pro VM) works with both ClearType and Integration Features just fine. I turned it on the same way and it works like a charm, no problems. I'm running Windows 7 Professional 64-bit as the host OS and have the latest (to my knowledge) Windows Virtual PC installed. The only funny business I can think of is that I've enabled 24-bit color via the Group Policy setting inside each XP virtual machine (both Pro and the stripped down XP mode copy). This is a fairly well-known trick documented all over the web, but here's a typical post about it.

    Read the article

  • Dual boot windows 8 pro and windows 7 on XPS 8500 Special Edition

    - by Jesse
    I am trying to install a dual boot with windows 7 premium and windows 8 Pro on an XPS 8500 special edition. I created a new primary partition on my C: drive, inserted the windows 8 install disk, and rebooted my computer from DVD. I select custom install and the dialog box saying "Where do you want to install windows at?" pops up but none of my drives are listed. Please help me determine what is going on. I don't understand why none of my drives are showing up on this menu. Not even the original drive. When I go to load driver and click on the partition I created it tells me "No signed device drivers were found. Make sure the installation media contains the correct drivers, and then click OK." resolved above issue by running setup from the source folder on the install disk instead of booting from DVD. Was able to locate my new partition and start install. It completes the first step of "Copying windows files" just fine but then on the next step "Getting files ready for installation" my computer restarts and attempts to load windows 8 but keeps telling me my pc needs to restart. This keeps going on in an infinite boot loop. Please help, this has been a nightmare!

    Read the article

  • Getting Started Building Windows 8 Store Apps with XAML/C#

    - by dwahlin
    Technology is fun isn’t it? As soon as you think you’ve figured out where things are heading a new technology comes onto the scene, changes things up, and offers new opportunities. One of the new technologies I’ve been spending quite a bit of time with lately is Windows 8 store applications. I posted my thoughts about Windows 8 during the BUILD conference in 2011 and still feel excited about the opportunity there. Time will tell how well it ends up being accepted by consumers but I’m hopeful that it’ll take off. I currently have two Windows 8 store application concepts I’m working on with one being built in XAML/C# and another in HTML/JavaScript. I really like that Microsoft supports both options since it caters to a variety of developers and makes it easy to get started regardless if you’re a desktop developer or Web developer. Here’s a quick look at how the technologies are organized in Windows 8: In this post I’ll focus on the basics of Windows 8 store XAML/C# apps by looking at features, files, and code provided by Visual Studio projects. To get started building these types of apps you’ll definitely need to have some knowledge of XAML and C#. Let’s get started by looking at the Windows 8 store project types available in Visual Studio 2012.   Windows 8 Store XAML/C# Project Types When you open Visual Studio 2012 you’ll see a new entry under C# named Windows Store. It includes 6 different project types as shown next.   The Blank App project provides initial starter code and a single page whereas the Grid App and Split App templates provide quite a bit more code as well as multiple pages for your application. The other projects available can be be used to create a class library project that runs in Windows 8 store apps, a WinRT component such as a custom control, and a unit test library project respectively. If you’re building an application that displays data in groups using the “tile” concept then the Grid App or Split App project templates are a good place to start. An example of the initial screens generated by each project is shown next: Grid App Split View App   When a user clicks a tile in a Grid App they can view details about the tile data. With a Split View app groups/categories are shown and when the user clicks on a group they can see a list of all the different items and then drill-down into them:   For the remainder of this post I’ll focus on functionality provided by the Blank App project since it provides a simple way to get started learning the fundamentals of building Windows 8 store apps.   Blank App Project Walkthrough The Blank App project is a great place to start since it’s simple and lets you focus on the basics. In this post I’ll focus on what it provides you out of the box and cover additional details in future posts. Once you have the basics down you can move to the other project types if you need the functionality they provide. The Blank App project template does exactly what it says – you get an empty project with a few starter files added to help get you going. This is a good option if you’ll be building an app that doesn’t fit into the grid layout view that you see a lot of Windows 8 store apps following (such as on the Windows 8 start screen). I ended up starting with the Blank App project template for the app I’m currently working on since I’m not displaying data/image tiles (something the Grid App project does well) or drilling down into lists of data (functionality that the Split App project provides). The Blank App project provides images for the tiles and splash screen (you’ll definitely want to change these), a StandardStyles.xaml resource dictionary that includes a lot of helpful styles such as buttons for the AppBar (a special type of menu in Windows 8 store apps), an App.xaml file, and the app’s main page which is named MainPage.xaml. It also adds a Package.appxmanifest that is used to define functionality that your app requires, app information used in the store, plus more. The App.xaml, App.xaml.cs and StandardStyles.xaml Files The App.xaml file handles loading a resource dictionary named StandardStyles.xaml which has several key styles used throughout the application: <Application x:Class="BlankApp.App" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:local="using:BlankApp"> <Application.Resources> <ResourceDictionary> <ResourceDictionary.MergedDictionaries> <!-- Styles that define common aspects of the platform look and feel Required by Visual Studio project and item templates --> <ResourceDictionary Source="Common/StandardStyles.xaml"/> </ResourceDictionary.MergedDictionaries> </ResourceDictionary> </Application.Resources> </Application>   StandardStyles.xaml has style definitions for different text styles and AppBar buttons. If you scroll down toward the middle of the file you’ll see that many AppBar button styles are included such as one for an edit icon. Button styles like this can be used to quickly and easily add icons/buttons into your application without having to be an expert in design. <Style x:Key="EditAppBarButtonStyle" TargetType="ButtonBase" BasedOn="{StaticResource AppBarButtonStyle}"> <Setter Property="AutomationProperties.AutomationId" Value="EditAppBarButton"/> <Setter Property="AutomationProperties.Name" Value="Edit"/> <Setter Property="Content" Value="&#xE104;"/> </Style> Switching over to App.xaml.cs, it includes some code to help get you started. An OnLaunched() method is added to handle creating a Frame that child pages such as MainPage.xaml can be loaded into. The Frame has the same overall purpose as the one found in WPF and Silverlight applications - it’s used to navigate between pages in an application. /// <summary> /// Invoked when the application is launched normally by the end user. Other entry points /// will be used when the application is launched to open a specific file, to display /// search results, and so forth. /// </summary> /// <param name="args">Details about the launch request and process.</param> protected override void OnLaunched(LaunchActivatedEventArgs args) { Frame rootFrame = Window.Current.Content as Frame; // Do not repeat app initialization when the Window already has content, // just ensure that the window is active if (rootFrame == null) { // Create a Frame to act as the navigation context and navigate to the first page rootFrame = new Frame(); if (args.PreviousExecutionState == ApplicationExecutionState.Terminated) { //TODO: Load state from previously suspended application } // Place the frame in the current Window Window.Current.Content = rootFrame; } if (rootFrame.Content == null) { // When the navigation stack isn't restored navigate to the first page, // configuring the new page by passing required information as a navigation // parameter if (!rootFrame.Navigate(typeof(MainPage), args.Arguments)) { throw new Exception("Failed to create initial page"); } } // Ensure the current window is active Window.Current.Activate(); }   Notice that in addition to creating a Frame the code also checks to see if the app was previously terminated so that you can load any state/data that the user may need when the app is launched again. If you’re new to the lifecycle of Windows 8 store apps the following image shows how an app can be running, suspended, and terminated.   If the user switches from an app they’re running the app will be suspended in memory. The app may stay suspended or may be terminated depending on how much memory the OS thinks it needs so it’s important to save state in case the application is ultimately terminated and has to be started fresh. Although I won’t cover saving application state here, additional information can be found at http://msdn.microsoft.com/en-us/library/windows/apps/xaml/hh465099.aspx. Another method in App.xaml.cs named OnSuspending() is also included in App.xaml.cs that can be used to store state as the user switches to another application:   /// <summary> /// Invoked when application execution is being suspended. Application state is saved /// without knowing whether the application will be terminated or resumed with the contents /// of memory still intact. /// </summary> /// <param name="sender">The source of the suspend request.</param> /// <param name="e">Details about the suspend request.</param> private void OnSuspending(object sender, SuspendingEventArgs e) { var deferral = e.SuspendingOperation.GetDeferral(); //TODO: Save application state and stop any background activity deferral.Complete(); } The MainPage.xaml and MainPage.xaml.cs Files The Blank App project adds a file named MainPage.xaml that acts as the initial screen for the application. It doesn’t include anything aside from an empty <Grid> XAML element in it. The code-behind class named MainPage.xaml.cs includes a constructor as well as a method named OnNavigatedTo() that is called once the page is displayed in the frame.   /// <summary> /// An empty page that can be used on its own or navigated to within a Frame. /// </summary> public sealed partial class MainPage : Page { public MainPage() { this.InitializeComponent(); } /// <summary> /// Invoked when this page is about to be displayed in a Frame. /// </summary> /// <param name="e">Event data that describes how this page was reached. The Parameter /// property is typically used to configure the page.</param> protected override void OnNavigatedTo(NavigationEventArgs e) { } }   If you’re experienced with XAML you can switch to Design mode and start dragging and dropping XAML controls from the ToolBox in Visual Studio. If you prefer to type XAML you can do that as well in the XAML editor or while in split mode. Many of the controls available in WPF and Silverlight are included such as Canvas, Grid, StackPanel, and Border for layout. Standard input controls are also included such as TextBox, CheckBox, PasswordBox, RadioButton, ComboBox, ListBox, and more. MediaElement is available for rendering video or playing audio files. Some of the “common” XAML controls included out of the box are shown next:   Although XAML/C# Windows 8 store apps don’t include all of the functionality available in Silverlight 5, the core functionality required to build store apps is there with additional functionality available in open source projects such as Callisto (started by Microsoft’s Tim Heuer), Q42.WinRT, and others. Standard XAML data binding can be used to bind C# objects to controls, converters can be used to manipulate data during the data binding process, and custom styles and templates can be applied to controls to modify them. Although Visual Studio 2012 doesn’t support visually creating styles or templates, Expression Blend 5 handles that very well. To get started building the initial screen of a Windows 8 app you can start adding controls as mentioned earlier. Simply place them inside of the <Grid> element that’s included. You can arrange controls in a stacked manner using the StackPanel control, add a border around controls using the Border control, arrange controls in columns and rows using the Grid control, or absolutely position controls using the Canvas control. One of the controls that may be new to you is the AppBar. It can be used to add menu/toolbar functionality into a store app and keep the app clean and focused. You can place an AppBar at the top or bottom of the screen. A user on a touch device can swipe up to display the bottom AppBar or right-click when using a mouse. An example of defining an AppBar that contains an Edit button is shown next. The EditAppBarButtonStyle is available in the StandardStyles.xaml file mentioned earlier. <Page.BottomAppBar> <AppBar x:Name="ApplicationAppBar" Padding="10,0,10,0" AutomationProperties.Name="Bottom App Bar"> <Grid> <StackPanel x:Name="RightPanel" Orientation="Horizontal" Grid.Column="1" HorizontalAlignment="Right"> <Button x:Name="Edit" Style="{StaticResource EditAppBarButtonStyle}" Tag="Edit" /> </StackPanel> </Grid> </AppBar> </Page.BottomAppBar> Like standard XAML controls, the <Button> control in the AppBar can be wired to an event handler method in the MainPage.Xaml.cs file or even bound to a ViewModel object using “commanding” if your app follows the Model-View-ViewModel (MVVM) pattern (check out the MVVM Light package available through NuGet if you’re using MVVM with Windows 8 store apps). The AppBar can be used to navigate to different screens, show and hide controls, display dialogs, show settings screens, and more.   The Package.appxmanifest File The Package.appxmanifest file contains configuration details about your Windows 8 store app. By double-clicking it in Visual Studio you can define the splash screen image, small and wide logo images used for tiles on the start screen, orientation information, and more. You can also define what capabilities the app has such as if it uses the Internet, supports geolocation functionality, requires a microphone or webcam, etc. App declarations such as background processes, file picker functionality, and sharing can also be defined Finally, information about how the app is packaged for deployment to the store can also be defined. Summary If you already have some experience working with XAML technologies you’ll find that getting started building Windows 8 applications is pretty straightforward. Many of the controls available in Silverlight and WPF are available making it easy to get started without having to relearn a lot of new technologies. In the next post in this series I’ll discuss additional features that can be used in your Windows 8 store apps.

    Read the article

  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

    Read the article

  • Windows Setup could not configure Windows to run on this computer's hardware

    - by Hello71
    The whole installation goes smoothly up to the point of "Completing installation ...". The monitor changes resolution, after which a standard dialog box pops up saying Windows Setup could not configure Windows to run on this computer's hardware Then, in a few seconds, the whole machine powers down. Trying to restart produces the message: STOP: c000021a {Fatal System Error} 0x00000000 (0xc0000001 0x00100448) OR it boots into Setup and comes up with the message: Windows Setup encountered an unexpected error... (This is not the actual error, just paraphrasing) I tried using the OEM restore instead of a regular install, but it fails with the same error. (Even though it worked before...) General specs: HP Pavilion Elite e9262f Intel Core i5-750 Processor ATI Radeon HD 4650 Hitachi HDT721010SLA360 ATA Device 6GB DDR3 RAM SuperMulti DVD Burner with LightScribe Some built-in Wi-Fi module http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01916917 I've tried disconnecting the wireless card and disabling the built-in Ethernet and Firewire via the BIOS, and replacing the wireless keyboard and mouse with wired USB ones. Didn't work. I've also tried changing the SATA controller settings in the BIOS to RAID, AHCI, and IDE, reinstalling each time I changed. Still not working. I think the reason why it is showing the Fatal System Error is because it didn't finish installing before it errored out and shut down, so the system is left in an inconsistent state. I've tried 3 different copies (including the OEM restore) of Windows 7 now, and they're all failing at the same point, with the same error message. I've tried to install Windows 7 maybe 10 times already, with the exact same error message at the exact same location. Hm... Interestingly, the 32-bit version of Windows 7 works, but the 64-bit version doesn't. Perhaps it was a badly burned disk? Reburning the 64-bit version still comes up with the same error. Here's a picture of the side of the case that clearly says it came with Windows 7 64-bit, along with the model number and CPU. sudo fdisk -l: Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0009896f Device Boot Start End Blocks Id System /dev/sda1 * 1 13 104391 7 HPFS/NTFS /dev/sda2 14 94119 755906445 7 HPFS/NTFS /dev/sda3 119922 121602 13492224 7 HPFS/NTFS /dev/sda4 94120 119922 207257740+ 5 Extended /dev/sda5 119527 119922 3170769 82 Linux swap / Solaris /dev/sda6 107174 119526 99225441 83 Linux /dev/sda7 94120 107173 104856192 7 HPFS/NTFS Partition table entries are not in disk order

    Read the article

  • Windows 7 versus Windows XP multithreading - Delphi app not acting right

    - by Robert Oschler
    I'm having a problem with a Delphi Pro 6 application that I wrote on my Windows XP machine when it runs on Windows 7. I don't have Windows 7 to test yet and I'm trying to see if Windows 7 might be the source of the trouble. Is there a fundamental difference between the way Windows 7 handles threads compared to Windows XP? I am seeing things happen out of sequence in my error logs on Windows 7 and it's causing problems. For example, objects that should have been initialized are uninitialized when running on Windows 7, yet those objects are initialized on Windows XP by the time they are needed. Some questions: 1) Are there any core differences that could cause threads/processes to behave differently between the two operating system versions? 2) I know this next question may seem absurd, but does Windows 7 attempt to split/fork threads that aren't split/forked on Windows XP? 3) And lastly, are there any known issues with FPU handling that can cause XP programs trouble when run on Windows 7 due to operational differences in wait state handling or register storage, or perhaps something like Exception mask settings, etc? 4) Any 32-bit versus 64-bit issues that could be creating trouble here? -- roschler

    Read the article

  • Windows cannot determine which language to install ?

    - by Mohammad
    I'm gonna install Windows Server 2008 SP2 on VMware Workstation 7.0.1 build-227600. But in installation I receive the following error and Windows doesn't continue installing procedure. Windows cannot determine which language to install ? What's wrong with it? Could you please guide me? Thanks.

    Read the article

  • MS Windows Server 2008R2 slow file copy, slow network connection

    - by MattrixHax
    i just setup a windows 2008R2 standard server, with the only installed app being Hyper-V, and only 1 windows XP VM is running. Whenever i try to copy a file from my windows 7 laptop over to the 2008R2 server machine's admin shares ( \\servername\c$ ) the files start transferring around 60mb/s and then drop to around 5mb/s. My windows 7 machine and the server 2008 machine are both in WORKGROUP (no domain here). when i try the same transfer to our server 2003 box the transfer speeds are fine. tried disabling autotuning (netsh interface tcp set global autotuninglevel=disabled) as well as turning off the checksum offload to the adapter (tx and rx) - i still see strange packet errors (bad header checksum) using wireshark and just cannot seem to track down what the issue is - over 1 hour to transfer 4gb of files from 1 server to another that are on the same GB switch is just crazy.... any ideas would be greatly appreciated!

    Read the article

  • VM on Windows 7 Virtual PC cannot access host’s DVD Drive

    - by Gustavo Cavalcanti
    I have a brand new clean machine with Windows 7 Professional 64bit and I've installed the patch that adds Windows Virtual PC (Windows6.1-KB958559-x64). I then go to Windows Virtual PC, create a new Virtual Machine. As soon as go to settings and try to map the VM DVD drive to the host's DVD drive I get "File may be in use by another process or you may not have sufficient access privilege". I am an administrator in that box... What am I missing?

    Read the article

  • Windows 7 update failed (language pack update)

    - by yihang
    I am using Windows 7 Ultimate and tried to install the language pack for chinese simplified from Windows Update and failed for many times. The error code was 8007065B: Windows Update encountered an unknown error. What does the code means? I have tried to google it but cannot find anything. What should I do to solve this problem.

    Read the article

  • New VM on Windows 7 Virtual PC cannot access host's DVD Drive

    - by Gustavo Cavalcanti
    I have a brand new clean machine with Windows 7 Professional 64bit and I've installed the patch that adds Windows Virtual PC (Windows6.1-KB958559-x64). I then go to Windows Virtual PC, create a new Virtual Machine. As soon as go to settings and try to map the VM DVD drive to the host's DVD drive I get "File may be in use by another process or you may not have sufficient access privilege". I am an administrator in that box... Help please!

    Read the article

  • Install windows xp from USB using the iso image

    - by buyrum
    I've got the windows xp ISO image on my computer and i want to install it on a computer without cdrom. The only way to do it is using usb flash drive. I don't know how to do it - i need to burn the iso to usb, make the usb bootable, install windows xp from the usb onto the hardrive (the usb should just replace the standard windows install disc). How to do it ?

    Read the article

  • Install windows xp from USB using the iso image

    - by buyrum
    I've got the windows xp ISO image on my computer and i want to install it on a computer without cdrom. The only way to do it is using usb flash drive. I don't know how to do it - i need to burn the iso to usb, make the usb bootable, install windows xp from the usb onto the hardrive (the usb should just replace the standard windows install disc). How to do it ?

    Read the article

  • Movie Library on Windows Media Center Extender

    - by Shawn Miller
    I have a share setup on a NAS server with ripped versions of my DVDs. I pointed the Windows 7 version of the Windows Media Center Movie Library feature to the network share and it's able to find and play all my movies when running Windows Media Center from the local computer. When I try this on my Xbox 360 extender it never discovers any of my movies. Anyone able to get this to work?

    Read the article

  • Sony Vaio CPU fan runs at full speed after installing Windows 8.1 preview

    - by greg27
    I installed the Windows 8.1 preview on my Sony Vaio E Series 14P (http://www.sony.com.au/product/sve14a27cg) and now my CPU fan is running at full speed all the time. When I first start my computer it runs normally, but a few seconds after reaching the Windows login screen the fan speed will suddenly jump up to max. It's pretty loud, so I'm hoping there's a solution! I've tried updating my bios to the latest version but that didn't help. I've tried programs like SpeedFan, but that wasn't able to detect my CPU fan at all. My CPU usage and temperature is normal and doesn't warrant the max fan speed. Someone else has reported the issue here: http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-hardware/sony-vaio-e-series-sve14a35cxh100-fan-throttle/45ec823a-2bc8-43ea-8557-b1a5dd0a6870 Is there any way to fix this without having to refresh/reinstall Windows?

    Read the article

  • Windows 7 search doesn’t find text strings

    - by Hugh Tash
    I’m not able to find any text strings starting not from the beginning of word in filename or in file content using Windows 7 search. My Windows 7 search configuration: Let’s say I’m searching for a documents containing word “content”. I’m able to find those documents when searching for “content”, “conte”, “con” (as long as the string includes the beginning of the word). "content" "con" But if I search for “ontent”, “tent” or any other combination that doesn’t include the beginning of the word, Windows search won't find it. I've tried other indexing/searching software such as Copernic Desktop search, Google desktop search. Those programs also weren’t able to find part of the word starting from the middle of the word. For instance, it finds “conte”, but doesn’t find “onte”. Finds “conte” Doesn’t find “onte” I got the same problem using Copernic desktop search. On the other hand, when I use non-indexing content search software such as Agent Ransack or FileSeek, I get the same results when searching for “conte” or “onte”: “conte” “onte” Why do all pre-indexing content search applications (Windows search, Google desktop, Copernic desktop search) fail to search for a string inside the words? Why do non-indexing applications find text strings wherever they are: in the beginning, middle or end of the word? I’ve tried wildcards and other constructions with no luck. *onte onte “onte” content:onte content:onte content:~onte All these searched doesn’t find the word “content”. How can I make Windows search find strings from any part of words? Could you try these searches and see if they work for you? Or is this normal behavior? Thank you. Update: Using wildcards before or after "onte" doesn't find any results. content:~=onte doesn't find any results.

    Read the article

  • Using Cisco VPN in Windows 7 XP Mode?

    - by Shane
    I previously asked a question about whether it was possible to use Cisco VPN client on Windows 7 64-bit (see below). Now that I have it set up, it doesn't work when I try to connect off the local network. I realize that there must be some networking/routing that I need to do since it's running on a virtual machine. How does one go about using the Cisco VPN client from XP mode in Windows 7? Related: Cisco VPN Client on Windows 7 64-bit?

    Read the article

  • Windows 8.1 killed notebook's wifi

    - by char1es
    Was running Windows 8 on a Lenovo G780 and updated to windows 8.1 Wifi does not work anymore, i always receive a dns server not responding error. I have tried using public dns servers from Google but with still no results. I've restarted my router with no results. All other devices on my network are having no trouble at all. I've tried updating the wireless driver but the manufacturers website claims that the Win8.1 driver should be updated with the update from windows. So i cant find a wireless driver... Anyone else having this error and does anyone have any ideas on how to fix it?? EDIT: here are the driver details: Broadcom 802.11n Network Adapter Provider: Microsoft Driver Date: 2013-05-31 Driver Version: 6.30.223.102 Digital Signer: Microsoft Windows Thanks

    Read the article

  • User Experience Highlights in Siebel: Direct from George Jacob

    - by mvaughan
    By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience This is the first in a series of blog posts on the user experience (UX) highlights coming in various Oracle product families. You’ll see themes around productivity and efficiency, as well as a thoughtful approach to pushing UX capabilities into the underlying tooling. Of course, you can also expect to get an early look at the latest mobile offerings coming through these product lines.Today’s post is on Siebel. To learn more about what’s ahead, attend Siebel OpenWorld presentations. Our first interview is with George Jacob, the Group Vice President for CRM Applications. George Jacob Q: How would you describe the vision you have for the user experience of Siebel? A: Contemporary: Siebel runs in all browsers and all browser-capable devices using the latest web technology standards, such as Javascript, CSS, and HTML 5.Productive: Siebel is designed for a user experience that reduces clutter and user keystrokes.User-sensitive: The user experience enables Siebel to adapt easily to site and user preferences.Q: How are the UX features you have delivered so far resonating with customers? A:  Customers are very excited about our refresh of the Siebel user interface framework; the Siebel roadmap and user interface sessions at Oracle OpenWorld last year overflowed. We have had to turn back customer requests to participate in the early adopter program because we had more than we could handle. Customers are calling this a game-changer for Siebel.Q: So the UX highlights are popular? A: Yes, the UX highlights are very popular, although to a certain extent we expected this!  Q: What’s coming in Siebel on a mobile platform? A: Our current mobile offering is based on Windows Mobile (native application), and is fairly mature (over 5 years). The new Siebel Open User Interface Framework, by virtue of working on all browsers, will run – when it is released this year – on tablets and smartphones. This is one of the reasons a number of customers are most excited about our UX changes. Views of Siebel data on mobile devices Q: What are you working on now that you think is going to be exciting to customers at OOW? A: We are working on the Siebel Open User Interface Framework, to be released this year in the Siebel 2012 8.1.1.9 & 8.2.2.2 innovation packs. We are also working on Connected Mobile applications for Sales, Service, Consumer Goods and Pharmaceuticals, and Disconnected Mobile applications for Pharmaceuticals in the same release. We are building specialized applications that exploit the new UI framework for Telco Order Capture and for Life Sciences healthcare professional visits. Our 2012 delivery will be the foundation for further user experience enhancements, next year and beyond.Q: What do you want Siebel customers to know? A:  We are excited to be focused on improving the user experience of Siebel applications, and it is encouraging to see the positive feedback from Siebel customers and partners.If you would like to see more in the Siebel user experience, be sure to check out these sessions at OpenWorld: CON9700 - Siebel CRM Overview, Strategy, and Roadmap CON9703 - User Interface Innovations with the New Siebel “Open UI” CON9705 - Unleash the Power of “Open UI” CON9697 - Mobile Solutions for Siebel CRM

    Read the article

  • Windows lowers volume because of "communication"

    - by SnippetSpace
    Randomly, or at system sound (usb connect for example) Windows 8 lowers the volume of all other sources. (Same problem can exist on windows 7, just look online). This is happening because of the "communication detection" made to detect phone calls and then lower volume. But in my case it happens all the time without reason as if windows always considers myself in a call. Do any of you have the same problem? is this a driver issue or a windows issue? I know this has been posted many times but they usually just tell you to turn off the setting above. I'm looking for an explanation or a solution :). Thanks for your feedback and ideas.

    Read the article

  • Remap paths used in Windows Movie Maker projects

    - by Fuxi
    I need to rebuild path structures for old Windows Movie Maker projects under a new Windows 7 install. The problem is that those projects refer to files of a certain file path that can't be rebuiltd in Windows 7 ("Documents and Settings" is blocked). Is there a way to batch convert those projects with updated paths? Some file specs of the WMM file format (for coding a little utility) would be helpful as well.

    Read the article

  • Juniper not working on Windows 8.1

    - by MikePR
    I recently upgrade my laptop to windows 8.1 and now I can't run the Juniper terminal to connect to the company VPN. At the moment to click on the virtual machine it launche the terminal and afetr a few seconds a messages popup appears saying: juniper terminal services client has stopped working When I had windows 8 I was able to run Juniper without any problem. But in Windows 8.1 seems there are compatibilities issues. Any suggestion, solution or workaround? Thanks in advance

    Read the article

  • Sharing laptop's internal optical drive running windows XP Media Center Edition with Netbook running

    - by Col
    just got a new HP netbook with no optical drive and guide said I should be able to share the optical drive of another windows computer. The netbook is running Windows 7 and the laptop, also HP, with the internal optical drive is running Windows XP Media Center Edition. I have wireless network that both the laptop and netbook access without a problem. The instructions did not seem to work in my case. When I right clicked on Properties of the optical drive and went to the Sharing tab, there was no selction for Advanced Sharing as the instructions said. XP made me go to Network wizard and set up a network, (which I already had). After doing that I could not access the drive from Windows 7. Has anyone benn able to do this?

    Read the article

< Previous Page | 36 37 38 39 40 41 42 43 44 45 46 47  | Next Page >