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• Securing php on a shared apache

  - by Jack

  I'm going to install apache+php in a server where two users, A and B, will deploy their website. I'm trying to achieve isolation of users' space for security reasons: that is no scripts from site A should be able to read files in site B. To achieve this I installed suphp. Website files of user A are owned by A:A with perm=700 and user of B are owned by B:B with perm=700. Suphp works great, but apache complains about permissions to read .htaccess. How can I let apache to read .htaccess in every dir of A and B while keeping isolation between site A and site B? I played with ownership (group = www-data) and permissions (750) but I found no way to keep isolation granted. Any idea? Maybe by running apache as root, but in this case are there any drawbacks?

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• virtual install from ISO not getting virtual kernel

  - by Pete

  I have a KVM host (12.04.5) that I have been installing guests on in variety of ways. I just noticed recently one of my guests was running a generic kernel when I'm fairly certain I specified minimum virtual machine during install from a 12.04.2 server iso. From what I understand it should be running a stripped down kernel "optimized" for VMs. I set up another server to test, this time using a 14.04.1, and sure enough I ended up with uname -r returning 3.13.0-32-generic. It seems that if I use an .iso to install, I end up with generic regardless. However building with the vmbuilder ... --flavour virtual --suite precise ... (I don't have trusty available yet) script gives me an ubuntu 12.04.5 LTS system running kernel 3.2.0-67-virtual. The server FAQ mentions I should be getting the virtual kernel. What are practical advantages of using linux-image-virtual kernel? gives me the impression that it doesn't really matter functionally (in my case I only have a couple VMs running). I first thought was maybe I was somehow not applying the correct options because the installer F4 menu doesn't really give great feedback if the mode has been selected or not. Looking in the log /var/log/installers/syslog I see Command line: file=/cdrom/preceed/ubuntu-server-minimalvm.seed ... I know that I can install the virtual kernel package down the road, but why am I not, or should I be getting the virtual flavor of kernel from an ISO install when doing an minimum VM install?

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• Procedural content (settlement) generation

  - by instancedName

  I have, lets say, something like a homework or assignment to do. Roughly said I need to write an algorithm (pseudo code is not necessary, just in depth description) of procedure that would generate settlements, environment and a people to populate it with, as part of some larger world generation procedure. The genre of game is not specified, it could be any genre (rpg, strategy, colony simulation etc.) where interacting with large and extensive world is central to the game. Procedure should be called once per settlement. At the time of calling, world generation procedure makes geography, culture and history input available. Output should be map of the village and it's immediate area, and various potential additional information like myths, history, demographic facts etc. Bonus would be quest ant similar stuff, but that not really my focus at the moment. I will leave quality of the output for later when I actually dig little deeper into this topic. I am free to change parameters as long as I have strong explanation for doing so. Setting of the game is undetermined so I am free to use anything that I like the most. Ok, so my actual question is: Can anyone who has some experience in this field of game design recommend me some good literature, or point me in the direction where I should look/reed/study? I'm somewhat experienced game programmer, but I've never been into game design till now so any help will be great. I want to do this assignment as good as I can. As for deadline, it's not strictly set, but lets say I don't want it to take longer then few weeks, one month at worst case.

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• Looking for Mini itx capable of running Photoshop + Illustrator (cs4 or higher)

  - by drozzy

  Ok, so I want to build a small pc for my gf that she can take with her instead of the crappy laptop that she has. Overall I think the complete system should not weight more than 10 lbs. The requirements are to run at least 4 applications simultaneously, and be able to switch between them with no problems: Photoshop Illustrator Word editor Browser Should be able to handle 1920x1200 resolution. I am currently looking at LGA775 socket as I can just transfer my desktop cpu Q6600 to it. Currently deciding between DQ45EK and DG41TX, but any other suggestions are welcome. So I am thinking something along the lines of: MINI-BOX M350 Case with 90 watt psu Q6600 cpu (my desktop cpu) 2x2GB kingston ram (or similar) Video? Need external or built-in G45 on DQ45EK will do? My primary concern is whether the 90WATT is sufficient of the Q6600? Thanks

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• What stops HTML5 and JS apps to perform as good as native apps?

  - by Amogh Talpallikar

  From what I understand, HTML is a mark-up language, so is the content of XAML, XIB and whatever Android uses and other native UI development frameworks. JavaScript is a programming language used along with it to handle client side scripting which will include things like event handling, client side validations and anything else C#,Java,Objective-C or C++ do in various such frameworks. There are MVC/MVVM patterns available in form frameworks like Sencha's, Angular etc. We have localStorage in form of both sqlite and key-value store as other frameworks have and you have API specification for almost everything that it missing. Whenever a native UI frameworks has to render UI , it has to parse a similar the markup and render the UI. Question break-down What stops from doing the same in HTML and JS itself ? Instead of having a web-control or browser as a layer in between why can't HTML(along with CSS) and JS be made to perform the same way ? Even if there is a layer,so does .net runtime and JVM are in other cases where C++,C are not being used. So Lets take the case of Android, like Dalvik, why Can't Chromium be another option(along with dalvik and NDK) where HTML does what android markup does and JavaScript is used to do what Java does ? So the Question is, Even if current implementations aren't as good, but theoretically is it possible to get HTML5 based applications to work as other native apps specially on mobile ?

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• How to Generate a Create Table DDL Script Along With Its Related Tables

  - by Compudicted

  Have you ever wondered when creating table diagrams in SQL Server Management Studio (SSMS) how slickly you can add related tables to it by just right-clicking on the interesting table name? Have you also ever needed to script those related tables including the master one? And you discovered you have dozens of related tables? Or may be no SSMS at your disposal? That was me one day. Well, creativity to the rescue! I Binged and Googled around until I found more or less what I wanted, but it was all involving T-SQL, yeah, a long and convoluted CROSS APPLYs, then I saw a PowerShell solution that I quickly adopted to my needs (I am not referencing any particular author because it was a mashup): 1: ########################################################################################################### 2: # Created by: Arthur Zubarev on Oct 14, 2012 # 3: # Synopsys: Generate file containing the root table CREATE (DDL) script along with all its related tables # 4: ########################################################################################################### 5:   6: [System.Reflection.Assembly]::LoadWithPartialName('Microsoft.SqlServer.SMO') | out-null 7:   8: $RootTableName = "TableName" # The table name, no schema name needed 9:   10: $srv = new-Object Microsoft.SqlServer.Management.Smo.Server("TargetSQLServerName") 11: $conContext = $srv.ConnectionContext 12: $conContext.LoginSecure = $True 13: # In case the integrated security is not used uncomment below 14: #$conContext.Login = "sa" 15: #$conContext.Password = "sapassword" 16: $db = New-Object Microsoft.SqlServer.Management.Smo.Database 17: $db = $srv.Databases.Item("TargetDatabase") 18:   19: $scrp = New-Object Microsoft.SqlServer.Management.Smo.Scripter($srv) 20: $scrp.Options.NoFileGroup = $True 21: $scrp.Options.AppendToFile = $False 22: $scrp.Options.ClusteredIndexes = $False 23: $scrp.Options.DriAll = $False 24: $scrp.Options.ScriptDrops = $False 25: $scrp.Options.IncludeHeaders = $True 26: $scrp.Options.ToFileOnly = $True 27: $scrp.Options.Indexes = $False 28: $scrp.Options.WithDependencies = $True 29: $scrp.Options.FileName = 'C:\TEMP\TargetFileName.SQL' 30:   31: $smoObjects = New-Object Microsoft.SqlServer.Management.Smo.UrnCollection 32: Foreach ($tb in $db.Tables) 33: { 34: Write-Host -foregroundcolor yellow "Table name being processed" $tb.Name 35: 36: If ($tb.IsSystemObject -eq $FALSE -and $tb.Name -eq $RootTableName) # feel free to customize the selection condition 37: { 38: Write-Host -foregroundcolor magenta $tb.Name "table and its related tables added to be scripted." 39: $smoObjects.Add($tb.Urn) 40: } 41: } 42:   43: # The actual act of scripting 44: $sc = $scrp.Script($smoObjects) 45:   46: Write-host -foregroundcolor green $RootTableName "and its related tables have been scripted to the target file." Enjoy!

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• Using PDO with MVC

  - by mister martin

  I asked this question at stackoverflow and received no response (closed as duplicate with no answer). I'm experimenting with OOP and I have the following basic MVC layout: class Model { // do database stuff } class View { public function load($filename, $data = array()) { if(!empty($data)) { extract($data); } require_once('views/header.php'); require_once("views/$filename"); require_once('views/footer.php'); } } class Controller { public $model; public $view; function __construct() { $this->model = new Model(); $this->view = new View(); // determine what page we're on $page = isset($_GET['view']) ? $_GET['view'] : 'home'; $this->display($page); } public function display($page) { switch($page) { case 'home': $this->view->load('home.php'); break; } } } These classes are brought together in my setup file: // start session session_start(); require_once('Model.php'); require_once('View.php'); require_once('Controller.php'); new Controller(); Now where do I place my database connection code and how do I pass the connection onto the model? try { $db = new PDO('mysql:host='.DB_HOST.';dbname='.DB_DATABASE.'', DB_USERNAME, DB_PASSWORD); $db->setAttribute(PDO::ATTR_ERRMODE, PDO::ERRMODE_EXCEPTION); } catch(PDOException $err) { die($err->getMessage()); } I've read about Dependency Injection, factories and miscellaneous other design patterns talking about keeping SQL out of the model, but it's all over my head using abstract examples. Can someone please just show me a straight-forward practical example?

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• How to revert to "last known good configuration"

  - by Ripley

  Hi Guys. I failed to install ubuntu 10.04 with WUBI, for some reason it's showing me the root partion is not defined. I'm bored to fight with it so I just removed ubuntu in windows. However this installation made my original Windows XP cripple, a normal boot will end up with a blue screen, error code 7E, I'm still able to boot with the 'last known good configuration' tho. My understanding is booting like this will recover things and I'm supposed to be good when reboot, while this is not the case for me, I have to choose the 'boot from last known good configuration' each and every time to work around the blue screen. Could you suggest how could I resolve this? I feel it's foolish having to waste 10 more seconds each time starting the OS.

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• How can I improve performance over SMB/CIFS for an application that has poor write speeds?

  - by Jeremy

  I have a third party application that reads several large files and generates a third large file. Its performance is quite good when the generated file is stored on "local storage", i.e. either a direct attached or iSCSI-based disk. The source files that are read can be stored remotely on our NAS and accessed via SMB with little effect on performance. However, if we attempt to write the target file to any kind of SMB/CIFS share (Samba or Windows Server) the performance drops almost ten-fold. This is unacceptably slow in our case. Writing files to network shares is not otherwise slow. I can copy large files to SMB shares and get great performance - near what I would expect is possible given the disks and network in question. I have a theory that this application's problem with SMB shares has something to do with a lack of write caching over the share and perhaps lots of network roundtrips. Is this possible and is there anything that can be done about it?

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• Deleting Unused Swaps Partions

  - by Nikita Kononov

  Good evening everyone , I got a little issue with Swap Partitions. Due to some issues after installing Ubuntu first time, I reinstalled it and now I have 3 Swaps. Here is sudo fdisk -l result Disk /dev/sda: 750.2 GB, 750156374016 bytes 255 heads, 63 sectors/track, 91201 cylinders, total 1465149168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk identifier: 0xaa9693fe Device Boot Start End Blocks Id System /dev/sda1 2048 52430847 26214400 1c Hidden W95 FAT32 (LBA) /dev/sda2 * 52430848 540677076 244123114+ 7 HPFS/NTFS/exFAT /dev/sda3 540678142 1465147391 462234625 5 Extended Partition 3 does not start on physical sector boundary. /dev/sda5 1452750848 1465147391 6198272 82 Linux swap / Solaris /dev/sda6 1440352256 1452742655 6195200 82 Linux swap / Solaris /dev/sda7 540678144 1427951615 443636736 83 Linux /dev/sda8 1427953664 1440339967 6193152 82 Linux swap / Solaris So Swaps in /dev/sda5 and /dev/sda6 are no longer in use as far as I understand and thus I was planning to delete them, however faced a problem. What I did is download and burn Gparted Live CD and boot it up, tried to delete those partitions but I have no idea how to add 12GB unallocated memory to the existing OS partition in this case to /dev/sda7 Is there anyway I can delete 2 swaps and extend unallocated memory to /dev/sda7 partion? Thank you in advance!

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• How do I revert back to official Linksys firmware from dd-wrt on WRT56G2 v1?

  - by Chris Moore

  I've been having trouble with dd-wrt on my Linksys WRT56G2 v1 router and want to go back to the stock Linksys firmware for it. The router has only 2MB of flash memory, and so I'm running the 'micro' version of dd-wrt. My question is what is the best way to do that? I could use the http://router/Upgrade.asp dd-wrt "firmware upgrade" web interface to do it, in which case there's a dropdown menu choice for "After flashing, reset to": "don't reset" or "reset to default settings". Which should I pick? Some people say that I should use a program called tftp.exe instead. I can probably gain access to a Windows machine if this is necessary. Which of these is the way to proceed? I don't want to brick the router if at all possible! Note: I used the 'wrt54g' tag because I wasn't allowed to create a 'wrt54g2' tag due my low rep here.

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• e-mail no longer coming to aol inbox since I opened a Hotmail account [closed]

  - by Dave

  I recently set up an email account with Hotmail. I have used AOL e-mail for years and would like to keep this as my main source for sending/receiving e-mail. When I set up the Hotmail account there was an option to have all my e-mail accounts forwarded to the Hotmail inbox. I set up this option and the page promised that all incoming mail would still be visible in the original inbox, in this case my AOL account. Well everything does come to the Hotmail account, the only problem is that I no longer receive these e-mails in my primary/desired location which is AOL. I went back and made sure the box was checked that provided the option through Hotmail that said "leave a copy of my messages on the server" (AOL) How do I get the e-mail that is being forwarded to Hotmail from my AOL account to still be visible in AOL, it should be in AOL inbox as that is the original destination but it is gone. Suggestions?

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• Adding tolerance to a point in polygon test

  - by David Gouveia

  I've been using this method which was taken from Game Coding Complete to detect whether a point is inside of a polygon. It works in almost every case, but is failing on a few edge cases, and I can't figure out the reason. For example, given a polygon with vertices at (0,0) (0,100) and (100,100), the algorithm is returning: True for any point strictly inside the polygon False for any of the vertices False for (0, 50) which lies on one of the edges of the polygon True (?) for (50,50) which is also on one of the edges of the polygon I'd actually like to relax the algorithm so that it returns true in all of these cases. In other words, it should return true for points that are strictly inside, for the vertices themselves, and for points on the edges of the polygon. If possible I'd also like to give it enough tolerance so that it always tend towards "true" in face of floating point fluctuations. For example, I have another method, that given a line segment and a point, returns the closest location on the line segment to the given point. Currently, given any point outside the polygon and one of its edges, there are cases where the result is categorized as being inside by the method above, while other points are considered outside. I'd like to give it enough tolerance so that it always returns true in this situation. The way I've currently solved the problem is an hack, which consists of using an external library to inflate the polygon by a few pixels, and performing the tests on the inflated polygon, but I'd really like to replace this with a proper solution.

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• Choosing open source vs. proprietary CMS

  - by jkneip

  Hi- I've been tasked with redesigning a website for a small academic library. While only in charge of the site for 6 months, we've been maintaining static html pages edited in Dreamweaver for years. Last count of our total pages is around 400. Our university is going with an enterprise level solution called Sitefinity, although we maintain our own domain and are responsible to maintain our own presense. Some background-my library has a couple Microsoft IIS servers on which this static html site has been running. I'm advocating for the implementation of a CMS while doing this redesign. The problem is I'm basically the lone webmaster so I have no one to agree or disagree with my choice. There are also only 1-2 content editors right know for the site but a CMS could change that factor. I would like to use the functionality of having servers that run .NET and MS SQL but am more experience setting up and maintaining open source software like Wordpress or Drupal on web hosts. My main concern is choosing a CMS that will be easy to update / maintain / deal with upgrades (i.e., support) in case I'm not there in the future. So I'm wondering how to factor in the open source CMS vs. a relatively inexpensive commercial CMS decision and whether choosing PHP/MySQL vs. ASP.net framework for development environment will play into my decision. Thanks for any input that can be offered based on the details I've given. Thanks, Jason

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• XNA 4.0, Combining model draw calls

  - by MayContainNuts

  I have the following problem: The levels in my game are made up of a Large Quantity of small Models and because of that I am experiencing frame rate problems. I already did some research and came to the conclusion that the amount of draw calls I am making must be the root of my problems. I've looked around for a while now and couldn't quite find a satisfying solution. I can't cull any of those models, in a worst case scenario there could be 1000 of them visible at the same time. I also looked at Hardware geometry Instancing, but I don't think that's quite what I'm looking for, because the level consists of a lot of different parts. So, what I'd like to do is combining 100 or 200 of these Models into a single large one and draw it as a whole 'chunk'. The whole geometry is static so it wouldn't have to be changed after combining, but different parts of it would have to use different textures (I think I can accomplish that with a texture atlas). But I have no idea how to to that, so does anybody have any suggestions?

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• Permissionless external drive with NTFS

  - by user12889

  I have an external hard disk which has 1 partition, formatted in NTFS. I use this drive on multiple computers with a different logins on different machines, Windows XP and Windows 7. All files are plain old files, not OS encrypted or compressed. Every now and then Windows 7 does not let me access some files, citing permission problems. I can circumvent this per case by taking ownership and setting appropriate permissions. This, however, is tedious. Is there a simple way to tell Windows to not enforce or store any permissions on any file/directory on a partition?

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• how can i use apache log files to recreate usage scenario

  - by daigorocub

  Recently i installed a website that had too many requests and it was too slow. Many improvements have been made to the web site code and we've also bought a new server. I want to test the new server with exactly the same requests that made the old server slow. After that, i will double the requests, make new tests and so on. These requests are logged in the apache log files. So, I can parse those files and make some kind of script to make the same requests. Of course, in this case, the requests will be made only by my computer against the server, but hey, better than nothing. Questions: - is there some app that does this already? - would you use wget? ab? python script? Thanks!

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• Microsoft Public License Question

  - by ryanzec

  Let preface this by saying that I understand that any advice I may receive is not to be taken as 100% correct, I am just looking for what people's understand of what this license is. I have been looking for a library that allow be to deal with archived compressed files (like zip files) and so far the best one I have found is DotNetZip. The only concern I have is that I am not familiar with the Microsoft Public License. While I plan to release a portion of my project (a web application platform) freely (MIT/BSD style) there are a few things. One is that I don't plan on actually releasing the source code, just the compiled project. Another thing is that I don't plan on releasing everything freely, only a subset of the application. Those are reason why I stay away form (L)GPL code. Is this something allowed while using 3rd party libraries that are licensed under the Microsoft Public License? EDIT The part about the Microsoft license that concerns me is Section 3 (D) which says (full license here): If you distribute any portion of the software in source code form, you may do so only under this license by including a complete copy of this license with your distribution. If you distribute any portion of the software in compiled or object code form, you may only do so under a license that complies with this license. I don't know what is meant by 'software'. My assumption would be that 'software' only refers to the library included under the license (being DotNetZip) and that is doesn't extends over to my code which includes the DotNetZip library. If that is the case then everything is fine as I have no issues keeping the license for DotNetZip when release this project in compiled form while having my code under its own license. If 'software' also include my code that include the DotNetZip library then that would be an issue (as it would basically act like GPL with the copyleft sense).

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• How to delete just one LINE of text (NOT a table-row!) with a single KEYBOARD shortcut in Microsoft Office Word 2010?

  - by Sk8erPeter

  Are there any shortcuts to delete just one row (which is NOT a table row, just a single row in a text) in Microsoft Office Word 2010? If not, how can I assign one to do it? In worst case, can I make a macro (in VB) which could do the same with a custom shortcut? To clarify my problem: I would like to avoid multiple clicks and/or pushing multiple buttons, even if I click in the middle of the line of text. :) For example, in Notepad++ I can delete the entire current line with Ctrl+L, in NetBeans, I can delete an entire line with Ctrl+E, in Eclipse, I can delete current line with Ctrl+D, etc., where it doesn't really matter where my mouse cursor is actually... so there are these simple solutions, which I look for in Word too. It really would simplify my work in huge documents.

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• Media center consumes all available memory when attempting to play music off of a server

  - by RCIX

  I have Windows 7 Ultimate, and recently, when i try to play a song off of my Twonky Media Server/Windows Media Connect (based on an HP WHS with an Atom), it plays choppily. When i open Resource Monitor, it shows that after ordering the music to play, memory usage rapidly spikes to consume most, if not all, of the available memory on my system (excluding a couple hundred megabytes in standby). Why does it do this and is there anything i can do to stop it? Edit: it happens when I attempt to browse the server's music, not just when i play music. Edit 2: the "ehshell" process is what consumes the memory, appears to me something specific to media center. Moreover, the ehshell process doesn't die in this case. Edit 3: It only happens when browsing my Twonky library, and not my Windows Media Connect.

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• Keep getting smbd errors, but apport asks questions I can't answer

  - by Steve Kroon

  What I want to know below is where to bug report the poor series of questions I'm being asked... Every time I reboot (at least), I get a crash dialog ("Sorry, Ubuntu 12.04 has experienced an internal error"). Clicking on show details shows the problem is with smbd, but the rest of the trace does not appear. When I wish to continue to send a bug report, I am told I will be asked a series of questions in a window titled "Apport". The first question asks: How would you best describe your setup? -I am running a Windows File Server -I am connecting to a Windows File Server. Since I am doing both, I have no idea which to choose. In any case, selecting one leads to the next question: Did this used to work properly with a previous release? -No -Yes But I never tried to use Samba in a previous release, so I can't seriously answer this. After picking an option here, I get more questions in a similar vein. Surely there should be "I don't know/I haven't tried" options, even if they simply mean you can't submit a useful bug report.

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• Audio broken on clean install of ThinkPad T60

  - by Ben Alpert

  I just reinstalled a clean version of XP SP3 on a ThinkPad T60. After downloading all of the missing drivers from the Lenovo site, everything seems to work except for the audio. I installed the audio driver from http://www-307.ibm.com/pc/support/site.wss/MIGR-62928.html (version 5.10.1.4326) so SoundMAX shows up in the control panel and everything in the Sound preferences looks okay, but no sound comes out of the speakers when I try to play music or hear the interface sound effects. There's also no sound if I plug in headphones and listen. Some forums suggested installing hotfix Q888111 but it's already included in SP3 so I can't install it. I also tried reinstalling the audio driver mentioned above in case something went wrong the first time, but it still doesn't work. Does anyone know how to make the sound work?

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• Home Media Streaming Server

  - by sharjeel

  I'm looking for a Home Media Server which can stream videos to various devices including iPhone, iPad, Windows Machines, Android etc. I wouldn't want to install any client on any device; a web interface will be preferred. Also, it should be able to read videos of as many formats as possible and should stream by transcoding the resolution and format according to device's specifications. I have a fairly powerful machine on which I'm free to install Windows 7 or Linux. The streaming will be done over a g/n WiFi router or Ethernet locally. What is the suggested solution in my case?

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• ubuntu 12.04 desktop Error: unknown command 'gfxmode'. Pressing any key continues

  - by Andy

  Premise: linux noobie here, I have the same issue as OP: fresh 12.04 desktop, changed grub with grub customizer, now I get a: unknown command 'gfxmode' press ...etc was asked to "re-post" this question and link to this thread which I refer to above. I have tried what Tarek said, and nothing seems to work, I find two lines with gfxmode: function gfxmode { gfxmode \$linux_gfx_mode Note: not sure if it matter but in the error the two single quotes before gfxmode are not the same, the first is a slanted quote mark, the second (after gfxmode) is a straight one. I commented out the whole line, I tried to add 'set' before gfxmode, neither did any difference. I found another place that said to remove the line from another file 40_custom, but I checked and those files do not contain anything relating to the line we are looking for: gfxmode $linux_gfx_mode Not sure what I am missing, but the file linux.save has recently appeared when searching for the line. Not sure if its just a temp file of some kind. In any case I cannot seem to get it, what am I missing? Thanks! P.S. sorry for any messups in form :)

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• Do support sites like Stack Overflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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