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  • OBIEE Capacity Planning

    - by THE
    I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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  • E????/B2C????????

    - by Tatsuya Sugi
    ??????????????????????????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????/???????????? ???????????????? ???????????????????????????????????????????????????IT????(??????/CPU/?? ?)??????????????????? ??????????????????????HW??????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????? ??????????????????????????????IT???????????????????????????????????????? ???????????? ??????????????????·???????? ?????????????? ????????????????IT?????????? ??????????????????! ???????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????·???????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????IT???????????? ????????????????????????????????????????????????????????? ?????????????? ??????????? ?????????????????????? ????? “??” ? “??” ???????????????????????????????????????????? ??????????????????·??????????????????PC/????·??????????????????????????????????·????????????????????????"??"??????????????????????????????????????????????????"??"????????????????????????????????????????????????????????·??????????Oracle Coherence ??????? ?????????·????????????????????????????????????????????????????????(????????????)?????????????????????????????????????????????????????????????????? ???????????????!- ??1 ???????????????!- ??2 ???: ?????????????????????? ??????????????????????????????????????????????????????????????????????? ???????????????????????(??????????????????????????)????????????????????????????? Oracle Coherence ?????????Java????????·?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????? ????????????·??????????????????? ?????????????? ????·??????? 24??365????? ????????????????????????????????????????????????????????????????Oracle Coherence ????????????????? 1. ???????????? ????????????????????????????????????·?????????????????????????????????????????????????????????????? 2. ???????????????????? ???·??????????????????????????????·????????????????????????????????????????????????? 3. ??????/???????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????

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  • 2013?1?~2??OTN????????

    - by OTN-J Master
    ?????????????????????? ??????????????????????????????????????????????????????~??????????????!??????????????????????????????(??????????????)12?13?????????????????????????????????????????OTN Twitter????????????¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?1??????? ?96? ????! ???????? -????????????????????¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????? ???????????? ??????????????????1??????????????????????????????????????????????????????????????????????????????????????????????????>> ??????? ????!!??????? ?1? [????] ?90?????! Oracle Database???????????????? ¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????????? ???? ??????? ??????????????????????????··????????????????????????????????????????????????????? ???????????????????????????????????Oracle Database??????????????????????????????????????????????????? >> ??????? ¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?2??????? WebLogic Server 12c Forum 2013~ Java EE???????WebLogic????????? ~¦ ??: 2013?2?1?(?)13:30~17:30¦ ??: ??????????????????????WebLogic Server?????????????·???????????Java EE 6??????2012?10????Oracle OpenWorld????WebLogic Server????????????WebLogic????????????????????????????????Java EE???????????·???????Java EE????????????Java?????????? ???????????????????????????????????????????Java EE????????????????????????????????????????????Candy?????????????????????!>> ???????  

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  • ????????! ?????????????????JRockit Flight Recorder????|WebLogic Channel|??????

    - by ???02
    ???????????????????????????????????????WebLogic Server????????·??????????????????????????????????????????????WebLogic Server????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???WebLogic Server????????????????????????????????????????????????????????????????????????????????????????(???)?????????????????――????????JRockit Flight Recorder ???????????·?????????????????????????????????????????????????????????????????????????????????? ????Java?????(JVM:Java Virtual Machine)??????????????????????????????????·??????????????????·?????????????????????????????????·???·????????????????????????????????????????????·?????JVM????????????????????????????????????????????????????????????????????????????????????????????? ???JVM?????????????·??????(Out of Memory Error)????????????????·???????????·??????(GC)?????????????????????????????????????????????????????????JVM?????????GC???????????????????????????????????????????????? ???????????????????2010?7?????????WebLogic Server Enterprise Edition 11g R1 Patch Set 2???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????OS?????????·?????CPU??????????????????????JVM?????????JVM?????????·????????????·??????????????????·????????JVM?CPU????????·?????????·????JIT?????????????????Java????????·???????/???????????????/????????????WebLogic Server????????????EJB?JDBC?Web?????JTA?????????????????????????????? ??WebLogic Server??????????????????????????JRockit Runtime Analyzer??????????Runtime Analyzer?????????????????????????????????????????WebLogic Server?????????????????????????????????JRockit Flight Recorder?????????????????????????????????????????????? JRockit Flight Recorder???????????????????????????????????????????????????????? ???Java EE???????????????????????????????????????????????????JVM????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder????JVM(JRockit)?????????????????????????????????????????????????????????????3%?????????????????????????????????????????????????????????????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????? JRockit Flight Recorder????????????????????(????????????????????????)??????????????????????????(???????·????)??????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder??????????????????????????????????????????·?????????????????????????????????????(?????GUI????Oracle JRockit Mission Control????)????????·??????????????????????????????JRockit Flight Recorder????????????????????? ??????????????????????JRockit Flight Recorder?WebLogic Server Enterprise Edition???????????WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????JRockit Flight Recorder????????????????????????????????????? ????????JRockit Flight Recorder??????????????????????????????????????????·?????????????????JRockit Mission Control??????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????1????????????????????????????????????Thread Parked????????????????????????????????????????????Thread Parked????????????????????????????? ???JRockit Flight Recorder?JDBC??????????????????SQL?????????????????????????????????? ??????·???????????????????????????JRockit Flight Recorder?????????1???????????SLA?????? JRockit Flight Recorder????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????JRockit Flight Recorder???????????????????????????????????SLA(Service Level Agreement)?????????????????????????????????????????????????????????????????????????????????????????? ????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????????1???JRockit Flight Recorder????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????1??????! ?????????????????????????????????3????????????????????????????6??????????????????13???????????????????????????????????????????????????????20???????????????????????35???????????????38?????????????????????????? ???????JRockit Flight Recorder???????????????????????????1??????! ??????????????????JRockit Flight Recorder??????????????????????3???????????????????18???????????????21?????????????????????????? ??????????????JRockit Flight Recorder????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????JRockit Flight Recorder???????????? ??????????????????·???????????????????????JRockit Flight Recorder???????????????????????????? ???????????????????????????????――??????????????????? ???????????JRockit Flight Recorder??????2????1?????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????SIer???????――???????/???????????????? JRockit Flight Recorder????????????????????IT?????????SIer????????????? ??????????????????????????SIer?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(???????)?????????????????????????????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????????????????????????????????????????????????????????????????????????????/????????????????????????????????????????*   *   * ???????WebLogic Server Enterprise Edition???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????WebLogic Server?????????????JVM Oracle JRockit??? ???? ···???JVM?Oracle JRockit??????????????????????????JRockit Flight Recorder????????????????? ?????45???????????????????????????????????? ?WMV?? ?MP4??

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  • ??????????/??????????????|WebLogic Channel|??????

    - by ???02
    WebLogic Server???????????????????????????????????????????????????????????????????????????1???????????????????????????????????????????????????WebLogic Server???????????????????????????????????????????????????????????????????????·?????????????????????·??????????????????????????????????????????????????2011?11????????Oracle DBA & Developers Days 2011??????????????????????????WebLogic Server??????????????????WebLogic Server???????????????????????????????????????????????????·?????????????????????????????2??????????????????????????????????????????????·??????????(???)?WebLogic Server?????????????????????? WebLogic Server????????????????????????????OS???JVM???WebLogic Server????????????????5????????????????WebLogic Server?????????????????????????????????????? ????????·????????????????????WebLogic Server???????????????? ?????????????????????????????????????Listen????????????????Listen????????Muxer??????????????·????·????????????????????????????????????????·????????????????·?????????????????????????????????????????????????????????????????????????????????JDBC?????????????????????????????????????¦???????????·??????????――?????·??????·???????????WebLogic????? ?????????????????????·?????????????????????????3????????????1????????·?????????????¦????????????! ?????????????????JRockit Flight Recorder?????????1??????????????――????????????????? 1?????????????????? ???????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????CPU?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ???????·?????? ????????????????????????WebLogic Server?????????????????????????????????????????????????????????????3??? ??????????????????????????(????????)?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??3?????????????????????????????????????????????????????????????????????? ????????????50~600???????????????100~500???????????????????????????????????????????????300??????????????????????200?400??????????????????????????? ???50?100???????????????????????????????????????????????????????????????????????????????????????????500?600???????????????????????????????????????????????????????????????? ??????????????????????????????50?100????????????500?600???????????????????100~500?????????????????????????????????????????200~400????????????????????????????? ???????????????????????????????????????????????????????????????????"????????"??????????????????????????JDBC?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????WebLogic Server(JRockit) - ????????????????????????????????2???????????????――???????? ? ?????????????????? 2???????????????????????????????????????????????????????????????????????????????????????????????????????????1???????????400??????(???????????????????????????????domain.xsd????????????????????????????????????????)? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????Dweblogic.SelfTuningThreadPoolSizeMin={???????}Dweblogic.SelfTuningThreadPoolSizeMax={???????}?????????????????<server>  <name>MANAGED_SRV</name>  <self-tuning-thread-pool-size-min>{???????}</self-tuning-thread-pool-size-min>  <self-tuning-thread-pool-size-max>{???????}</self-tuning-thread-pool-size-max>  ...?...</server> ???????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ????????/???? ?????1?????????????·???????????????????????????????????????????????????·??????????????????????????????????·?????????????0~2????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????·???????????? ???????????????????????????????????????????????????????????????????????·??????????????????????????????? ????????????????WebLogic Server??????????????????????????????????????????????????????????????????????????????????????????????????????????????·?????????????? ??????????????????????????2????????·??????????????????????2?????????????¦Oracle DBA & Developers Days 2011????????????????????WebLogic Server??????????????¦????·????Oracle WebLogic Server 12c Forum - ????????Java??????????? -??2012?1?25?13:30~17:00 ?? ????????????13F?????

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  • ??OSW (OSWatcher Black Box) ????

    - by Feng
       OSWatcher Black Box, ??OSW,?oracle???????????????,?????OS??????????OS??????????,??CPU/Memory/Swap/Network IO/Disk IO?????? +++ ????????OSW? OSW?????????,????????????????,???mrtg, cacti, sar, nmon, enterprise manger grid control. ????OSW?????: 1. ???????,???????2. ???????,????CPU,???????????3. ???????,????????????????????????OS? ???????OS???,??OS?????,?????????????;??????????????????????,???????. ???????,????????:?????????,??????????,????????????(root cause),?????????????????????????,OSW??????,??????: 1. ??????????OS??????????????????????????OSW??,?????????OS??,??????DB/???? 2. ??ORACLE Database Performance???,?????????????OS??????OS?????????????Swapping,???????????????,?????????,???AWR?????????latch/mutex?????? 3. ??????????????AWR??????????,top5??????????;?CPU,??,Swap, Disk IO?????????????OSW??????????,????????????????????????OSW???,??????????????? 4. ?????ORA-04030?????CJQ0, P00X, J00X?????????,???????OSW,???????????????????OS????????? 5. ????server process??hung?,??????OSW????????????????suspend???,?????????CPU/Memory? 6. ??Listener hung???,?????OSW??????????????? 7. Login Storm??:????????????,????,????ASH,AWR????????????????OSW?ps?????,??????, oracle ?server process????????? ???,OSW????????????????????OS?????????????,??????DBA???OSW??????????????OSW,????DB Performance????,????????OSW???? +++ ?????OSW??????: 1. ??????????????,???????,???????? 2. OSW???????? OSW??????????????OS???????,??ps, vmstat, netstat, mpstat, top;????????????????? ?????????CPU, Disk IO, Disk Space, Memory;???????????????,??????????????????????????,??OSW????????:?????????,CPU????90%??;???free space???????????????????????????,??OSW????????? +++ ????????UNIX/LINUX???/??OSW: 1. ???301137.1???OSW 2. ????????(/tmp??),??????????root?? $ tar xvf osw.tar 3. ?? $ nohup ./startOSWbb.sh 60 48 gzip & ????????,??OSW,????60???????,???????48?????(??????????),???????gzip?????? 4. ????? $ ./stopOSWbb.sh ?????????archive???? ????????????????????OSW???????,???????

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  • How do I fix Internet Explorer / Firefox differences in Oracle JD Edwards Enterprise?

    - by CT
    Our company uses Oracle's JD Edwards Enterprise to do accounting work. We have an application consultant working for us to just deal JD Edwards but he is of non-technical background so only helps in application-specific support. All of our users should use IE 7 for JDE. About 15-20% of those users have problems which cause them to not be able to use IE 7. So those problematic users use firefox. For the most part firefox works fine but there are a few issues. Some menus / options within JDE that are present in IE 7 are not present in firefox. If I could get all of our users working under IE 7, all the firefox issues would be mute points. I have cross referenced Internet Options settings from a working IE 7 user and a non-working IE 7 user. All settings seem to be mirrored. I'm not sure how to go about continuing to troubleshoot this issue. So not only answers but just suggestive ideas for attack would be appreciated. Thanks

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  • Using BPEL Performance Statistics to Diagnose Performance Bottlenecks

    - by fip
    Tuning performance of Oracle SOA 11G applications could be challenging. Because SOA is a platform for you to build composite applications that connect many applications and "services", when the overall performance is slow, the bottlenecks could be anywhere in the system: the applications/services that SOA connects to, the infrastructure database, or the SOA server itself.How to quickly identify the bottleneck becomes crucial in tuning the overall performance. Fortunately, the BPEL engine in Oracle SOA 11G (and 10G, for that matter) collects BPEL Engine Performance Statistics, which show the latencies of low level BPEL engine activities. The BPEL engine performance statistics can make it a bit easier for you to identify the performance bottleneck. Although the BPEL engine performance statistics are always available, the access to and interpretation of them are somewhat obscure in the early and current (PS5) 11G versions. This blog attempts to offer instructions that help you to enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience. Overview of BPEL Engine Performance Statistics  SOA BPEL has a feature of collecting some performance statistics and store them in memory. One MBean attribute, StatLastN, configures the size of the memory buffer to store the statistics. This memory buffer is a "moving window", in a way that old statistics will be flushed out by the new if the amount of data exceeds the buffer size. Since the buffer size is limited by StatLastN, impacts of statistics collection on performance is minimal. By default StatLastN=-1, which means no collection of performance data. Once the statistics are collected in the memory buffer, they can be retrieved via another MBean oracle.as.soainfra.bpel:Location=[Server Name],name=BPELEngine,type=BPELEngine.> My friend in Oracle SOA development wrote this simple 'bpelstat' web app that looks up and retrieves the performance data from the MBean and displays it in a human readable form. It does not have beautiful UI but it is fairly useful. Although in Oracle SOA 11.1.1.5 onwards the same statistics can be viewed via a more elegant UI under "request break down" at EM -> SOA Infrastructure -> Service Engines -> BPEL -> Statistics, some unsophisticated minds like mine may still prefer the simplicity of the 'bpelstat' JSP. One thing that simple JSP does do well is that you can save the page and send it to someone to further analyze Follows are the instructions of how to install and invoke the BPEL statistic JSP. My friend in SOA Development will soon blog about interpreting the statistics. Stay tuned. Step1: Enable BPEL Engine Statistics for Each SOA Servers via Enterprise Manager First st you need to set the StatLastN to some number as a way to enable the collection of BPEL Engine Performance Statistics EM Console -> soa-infra(Server Name) -> SOA Infrastructure -> SOA Administration -> BPEL Properties Click on "More BPEL Configuration Properties" Click on attribute "StatLastN", set its value to some integer number. Typically you want to set it 1000 or more. Step 2: Download and Deploy bpelstat.war File to Admin Server, Note: the WAR file contains a JSP that does NOT have any security restriction. You do NOT want to keep in your production server for a long time as it is a security hazard. Deactivate the war once you are done. Download the bpelstat.war to your local PC At WebLogic Console, Go to Deployments -> Install Click on the "upload your file(s)" Click the "Browse" button to upload the deployment to Admin Server Accept the uploaded file as the path, click next Check the default option "Install this deployment as an application" Check "AdminServer" as the target server Finish the rest of the deployment with default settings Console -> Deployments Check the box next to "bpelstat" application Click on the "Start" button. It will change the state of the app from "prepared" to "active" Step 3: Invoke the BPEL Statistic Tool The BPELStat tool merely call the MBean of BPEL server and collects and display the in-memory performance statics. You usually want to do that after some peak loads. Go to http://<admin-server-host>:<admin-server-port>/bpelstat Enter the correct admin hostname, port, username and password Enter the SOA Server Name from which you want to collect the performance statistics. For example, SOA_MS1, etc. Click Submit Keep doing the same for all SOA servers. Step 3: Interpret the BPEL Engine Statistics You will see a few categories of BPEL Statistics from the JSP Page. First it starts with the overall latency of BPEL processes, grouped by synchronous and asynchronous processes. Then it provides the further break down of the measurements through the life time of a BPEL request, which is called the "request break down". 1. Overall latency of BPEL processes The top of the page shows that the elapse time of executing the synchronous process TestSyncBPELProcess from the composite TestComposite averages at about 1543.21ms, while the elapse time of executing the asynchronous process TestAsyncBPELProcess from the composite TestComposite2 averages at about 1765.43ms. The maximum and minimum latency were also shown. Synchronous process statistics <statistics>     <stats key="default/TestComposite!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestSyncBPELProcess" min="1234" max="4567" average="1543.21" count="1000">     </stats> </statistics> Asynchronous process statistics <statistics>     <stats key="default/TestComposite2!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestAsyncBPELProcess" min="2234" max="3234" average="1765.43" count="1000">     </stats> </statistics> 2. Request break down Under the overall latency categorized by synchronous and asynchronous processes is the "Request breakdown". Organized by statistic keys, the Request breakdown gives finer grain performance statistics through the life time of the BPEL requests.It uses indention to show the hierarchy of the statistics. Request breakdown <statistics>     <stats key="eng-composite-request" min="0" max="0" average="0.0" count="0">         <stats key="eng-single-request" min="22" max="606" average="258.43" count="277">             <stats key="populate-context" min="0" max="0" average="0.0" count="248"> Please note that in SOA 11.1.1.6, the statistics under Request breakdown is aggregated together cross all the BPEL processes based on statistic keys. It does not differentiate between BPEL processes. If two BPEL processes happen to have the statistic that share same statistic key, the statistics from two BPEL processes will be aggregated together. Keep this in mind when we go through more details below. 2.1 BPEL process activity latencies A very useful measurement in the Request Breakdown is the performance statistics of the BPEL activities you put in your BPEL processes: Assign, Invoke, Receive, etc. The names of the measurement in the JSP page directly come from the names to assign to each BPEL activity. These measurements are under the statistic key "actual-perform" Example 1:  Follows is the measurement for BPEL activity "AssignInvokeCreditProvider_Input", which looks like the Assign activity in a BPEL process that assign an input variable before passing it to the invocation:                                <stats key="AssignInvokeCreditProvider_Input" min="1" max="8" average="1.9" count="153">                                     <stats key="sensor-send-activity-data" min="0" max="1" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                 </stats> Note: because as previously mentioned that the statistics cross all BPEL processes are aggregated together based on statistic keys, if two BPEL processes happen to name their Invoke activity the same name, they will show up at one measurement (i.e. statistic key). Example 2: Follows is the measurement of BPEL activity called "InvokeCreditProvider". You can not only see that by average it takes 3.31ms to finish this call (pretty fast) but also you can see from the further break down that most of this 3.31 ms was spent on the "invoke-service".                                  <stats key="InvokeCreditProvider" min="1" max="13" average="3.31" count="153">                                     <stats key="initiate-correlation-set-again" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="invoke-service" min="1" max="13" average="3.08" count="153">                                         <stats key="prep-call" min="0" max="1" average="0.04" count="153">                                         </stats>                                     </stats>                                     <stats key="initiate-correlation-set" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="sensor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="update-audit-trail" min="0" max="2" average="0.03" count="153">                                     </stats>                                 </stats> 2.2 BPEL engine activity latency Another type of measurements under Request breakdown are the latencies of underlying system level engine activities. These activities are not directly tied to a particular BPEL process or process activity, but they are critical factors in the overall engine performance. These activities include the latency of saving asynchronous requests to database, and latency of process dehydration. My friend Malkit Bhasin is working on providing more information on interpreting the statistics on engine activities on his blog (https://blogs.oracle.com/malkit/). I will update this blog once the information becomes available. Update on 2012-10-02: My friend Malkit Bhasin has published the detail interpretation of the BPEL service engine statistics at his blog http://malkit.blogspot.com/2012/09/oracle-bpel-engine-soa-suite.html.

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  • Book Review Charlene Li's New Book: Open Leadership

    - by david.talamelli
    A few weeks ago, I was surprised when I looked in our mail box. I had received an Advance Copy of Charlene Li's new book titled "Open Leadership: How Social Technology Can Transform the Way You Lead". Charlene sent a tweet a while back asking anyone interested in receiving the book to submit their details. I sent off my details and didn't think I would hear anything back, so it was a pleasant surprise. With that I almost feel bad that it has taken me 3 weeks to read her book. It took this long mainly because it has been hard to fit in some quality reading time for myself with work, the kids, volunteering, etc..... I am happy to report I have finished her book and wanted to run through my initial thoughts with you. I first came across Charlene Li after reading her book "Groundswell" a few years ago, her latest book "Open Leadership" is a follow on from Groundswell and to me it seems like a natural progression from the question "Ok the business landscape is changing, what do we do now?" For me these two books have a different writing style to them. Groundswell from memory spoke about broad social media concepts and adoption and alerted us to some of the changes taking place in the SM landscape. Open Leadership seems to be focussed on taking those broad concepts and finding ways to implement them into your environment. That is breaking broad concepts down into individual action items that can be measured and analysed. As the business world changes Leaders must change their approach and let go of control to more control. One of the things I love reading about is seeing real life examples of how people and organisations are making these things happen. In this book Charlene has collected some great collateral and case studies from companies such as Cisco, Best Buy, The Red Cross and The State Bank of India (as a side-note, I wish now that I submitted my input for the Leaders I work with here at Oracle - there are some great examples here of people who empower their staff). As society becomes more adept at using social media it is inevitable that Leaders must become open with their employees, clients and partners. From the book some of the key points I took away are (I actually took away a lot more from this book, this is just an overview) : 1) Organisations should encourage risk taking. Without being a "hacker", how can we improve ourselves, our processes, our business, etc... The old saying you only fail by not trying applies here. If Leaders create a culture where people are afraid to stick their neck out - how will you innovate? 2) Leaders need to lead by example - if you want to promote an open and transparent business, a Leader needs to exemplify the traits they would like to see out of their employees. 3) The definition of a Leader is changing, open leadership is about being a catalyst to change that uses networks to spread a vision as opposed to traditional leadership that is viewed as a role. 4) There is a cultural and business shift taking place. Information is more wide-spread and is being disseminated faster than any other time in the past. Leaders who are open and transparent will thrive in this new business environment. 5) Leadership is not defined by a title - it is defined by a person's actions. Also anyone can be a Leader or has Leadership potential in them- it is a matter of drawing that out of people. I found this book useful and I also found myself looking at my own actions and the actions of others around me (including my management) to see how open and transparent I am in my work. For me I am glad I read this book as it validated my own thoughts of the changes we are seeing take place. This book has certainly given me some new ideas and helped me push my own boundaries of what I can do. The book has a number of action plans at the end of some of the chapters such as "Conducting you Openness Audit" that I think have helped me take thoughts and ideas and turn them into concrete action items. I have included a link to the introduction of the book here if anyone wants to have a read of it. If anyone else has read this book, it would be great to hear your thoughts/comments/review. Leave your comments below. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

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  • Customizing Spaces UI

    - by vijaykumar.yenne
    In most common scenarios we stumble up on use cases to customize the Web center spaces UI. Is the Spaces UI customizable? What is the extent to which we can customize? How do i customize it? These are some questions that developers/architects normally come across. Well to clear the air, OOTB spaces comes with some default "site templates" and it also gives a flexibility to create custom site templates suiting the organization needs. The site templates concept has been introduced in the latest PS1 release of webcenter and to customize/create the the new site template, we have to leverage the Extend Spaces Project available on OTN. You could download the the project from here. Also there is white paper available on what all can be customized/extended from spaces perspective listed here . There is a specific details outlined on how to create custom site template in the Customizing Site Template white paper. One of the things the white paper high lights is "While you can create new site templates and modify the sample site templates but you cannot modify either of the out-of-the-box site templates ie the default and maximized. So if my need is to either increase the size of header to fit in a bigger logo or introduce couple of extra links on the default/maximized lay out how do i achieve this? All you need to do is customize the OOTB shell (shell-config.xml). 1. Copy the shell config's available in the Source Files Directory of the extended spaces unzipped directory into the CustomSite Template Project ExtendWebCenterSpaces\CustomSiteTemplate\custom\oracle\webcenter\webcenterapp\metadata\shell 2. Modify the appropriate shell 3. Deploy the CustomSite Template as ADF Jar 4. ensure you have the profile dependency on the aboproject int he custom webcenter spaces project 5. Deploy the Spaces Extension on the Webcenter Spaces Instance. (Details in the first white paper). You should see the changes immediately. eg: In the default shell, i have changed the height from 30 to 60 to increase the header size height="60" This is what i get to see : If you have worked on the R1 release time frame, where you created a custom shell/chrome, how do we make them compatible and make it available in the Spaces PS1 instance? All you need to do is the following: 1. Copy the custom shell in to the shell directory of the custom site template project 2. Register the shell with WCSiteTemplates.xml available in the same project. Eg : Yo can add the below entry pagePath="/oracle/webcenter/webcenterapp/view/templates/MyShellTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/ Note : pagePath - Absolute path of the template JSPX file. This path must be unique. So you might have to do the following to get your custom chrome working absolutely fine with no problems at all: 1. Create a jspx page, say /custom/mysite/SiteTemplate.jspx 2. Include the the default jspx in the new site template like following SiteTemplate.jspx ------------------ 3. Add the newly created site template in the WCSiteTemplate.xml file like following - pagePath="/custom/mysite/SiteTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/

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  • JDBC Triggers

    - by Tim Dexter
    Received a question from a customer last week, they were using the new rollup patch on top of 10.1.3.4.1. What are these boxes for? Don't you know? Surely? Well, they are for ... that new functionality, you know it's in the user docs, that thingmabobby doodah. OK, I dont know either, I can have a guess but let me check first. Serveral IM sessions, emails and a dig through the readme for the new patch and I had my answer. Its not in the official documentation, yet. Leslie is on the case. The two fields were designed to allow an Admin to set a users context attributes before a connection is made to a database and for un-setting the attributes after the connection is broken by the extraction engine. We got a sample from the Enterprise Manager team on how they will be using it with their VPD connections. FUNCTION bip_to_em_user (user_name_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETEMUSERCONTEXT(user_name_in, MGMT_USER.OP_SET_IDENTIFIER); return TRUE; END bip_to_em_user; And used in the jdbc data source definition like this (pre-process function): sysman.mgmt_bip.bip_to_em_user(:xdo_user_name) You, of course can call any function that is going to return a boolean value, another example might be. FUNCTION set_per_process_username (username_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETUSERCONTEXT(username_in); return TRUE; END set_per_process_username Just use your own function/package to set some user context. Very grateful for the mail from Leslie on the EM team's usage but I had to try it out. Rather than set up a VPD, I opted for a simpler test. Can I log the comings and goings of users and their queries using the same pre-process text box. Reaching back into the depths of my developer brain to remember some pl/sql, it was not that deep and I came up with: CREATE OR REPLACE FUNCTION BIPTEST (user_name_in IN VARCHAR2, smode IN VARCHAR2) RETURN BOOLEAN AS BEGIN INSERT INTO LOGTAB VALUES(user_name_in, sysdate,smode); RETURN true; END BIPTEST; To call it in the pre-fetch trigger. BIPTEST(:xdo_user_name) Not going to set the pl/sql world alight I know, but you get the idea. As a new connection is made to the database its logged in the LOGTAB table. The SMODE value just sets if its an entry or an exit. I used the pre- and post- boxes. NAME UPDATE_DATE S_FLAG oracle 14-MAY-10 09.51.34.000000000 AM Start oracle 14-MAY-10 10.23.57.000000000 AM Finish administrator 14-MAY-10 09.51.38.000000000 AM Start administrator 14-MAY-10 09.51.38.000000000 AM Finish oracle 14-MAY-10 09.51.42.000000000 AM Start oracle 14-MAY-10 09.51.42.000000000 AM Finish It works very well, I had some fun trying to find a nasty query for the extraction engine so that the timestamps from in to out actually had a difference. That engine is fast! The only derived value you can pass from BIP is :xdo_user_name. None of the other server values are available. Connection pools are not currently supported but planned for a future release. Now you know what those fields are for and look for some official documentation, rather than my ramblings, coming soon!

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  • Validating Petabytes of Data with Regularity and Thoroughness

    - by rickramsey
    by Brian Zents When former Intel CEO Andy Grove said “only the paranoid survive,” he wasn’t necessarily talking about tape storage administrators, but it’s a lesson they’ve learned well. After all, tape storage is the last line of defense to prevent data loss, so tape administrators are extra cautious in making sure their data is secure. Not surprisingly, we are often asked for ways to validate tape media and the files on them. In the past, an administrator could validate the media, but doing so was often tedious or disruptive or both. The debut of the Data Integrity Validation (DIV) and Library Media Validation (LMV) features in the Oracle T10000C drive helped eliminate many of these pains. Also available with the Oracle T10000D drive, these features use hardware-assisted CRC checks that not only ensure the data is written correctly the first time, but also do so much more efficiently. Traditionally, a CRC check takes at least 25 seconds per 4GB file with a 2:1 compression ratio, but the T10000C/D drives can reduce the check to a maximum of nine seconds because the entire check is contained within the drive. No data needs to be sent to a host application. A time savings of at least 64 percent is extremely beneficial over the course of checking an entire 8.5TB T10000D tape. While the DIV and LMV features are better than anything else out there, what storage administrators really need is a way to check petabytes of data with regularity and thoroughness. With the launch of Oracle StorageTek Tape Analytics (STA) 2.0 in April, there is finally a solution that addresses this longstanding need. STA bundles these features into one interface to automate all media validation activities across all Oracle SL3000 and SL8500 tape libraries in an environment. And best of all, the validation process can be associated with the health checks an administrator would be doing already through STA. In fact, STA validates the media based on any of the following policies: Random Selection – Randomly selects media for validation whenever a validation drive in the standalone library or library complex is available. Media Health = Action – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Action.” You can specify from one to five exchanges. Media Health = Evaluate – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Evaluate.” You can specify from one to five exchanges. Media Health = Monitor – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Monitor.” You can specify from one to five exchanges. Extended Period of Non-Use – Selects media that have not had an exchange for a specified number of days. You can specify from 365 to 1,095 days (one to three years). Newly Entered – Selects media that have recently been entered into the library. Bad MIR Detected – Selects media with an exchange resulting in a “Bad MIR Detected” error. A bad media information record (MIR) indicates degraded high-speed access on the media. To avoid disrupting host operations, an administrator designates certain drives for media validation operations. If a host requests a file from media currently being validated, the host’s request takes priority. To ensure that the administrator really knows it is the media that is bad, as opposed to the drive, STA includes drive calibration and qualification features. In addition, validation requests can be re-prioritized or cancelled as needed. To ensure that a specific tape isn’t validated too often, STA prevents a tape from being validated twice within 24 hours via one of the policies described above. A tape can be validated more often if the administrator manually initiates the validation. When the validations are complete, STA reports the results. STA does not report simply a “good” or “bad” status. It also reports if media is even degraded so the administrator can migrate the data before there is a true failure. From that point, the administrators’ paranoia is relieved, as they have the necessary information to make a sound decision about the health of the tapes in their environment. About the Photograph Photograph taken by Rick Ramsey in Death Valley, California, May 2014 - Brian Follow OTN Garage on: Web | Facebook | Twitter | YouTube

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Knowledge Management Feedback

    - by Robert Schweighardt
    Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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  • Cutting-Edge Demos Coming to Collaborate12

    - by mvaughan
    Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} By Kathy Miedema, Oracle Applications User Experience Are you building your Collaborate 2012 agenda? Leave room for a stop at the demogrounds while you’re in Las Vegas from April 22-26. In addition to several presentations on the Oracle user experience, the Applications User Experience (UX) team will be on the demo grounds with a new eye-tracking tool, as well as demos that showcase new user experience designs. Check out our cutting-edge technology, which we use to obtain feedback that helps improve the user experience of Oracle applications, and see what our next-generation designs are in the HCM and FIN user experiences.  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Photo by Martin Taylor – Oracle Applications User Experience An Apps UX team member demonstrates what happens during an eye-tracking test. The dots on the screen show were test participants were looking and how long they spent at each point in the page. The UX team will also be staffing an on-site lab at Collaborate. At on-site labs, conference participants can sign up to join customer feedback sessions on several different kinds of work flow designs, from HCM to FIN to CRM to mobile. The feedback UX team members collect helps inform and fine-tune the user experiences being designed for next-generation applications. At Collaborate12, for example, user experience designs around Help and organizational charts will be tested for usability. The Apps UX team brings on-site labs to many major user group conferences, including OpenWorld 2012 in October in San Francisco. Stay tuned to find out when our recruiters are ready to sign up participants, or leave a comment below to find out whether an on-site lab will be at your next conference. For information on the following presentations, which will be delivered by Apps UX team members, check the Usable Apps Events page. • The Fusion Applications User Experience: Transforming Work into Insight • Customizations Under the Covers – Making Fusion Applications Your Own • OAUG Fusion Middleware SIG (FMWSIG) • 18 Months with Fusion Applications – Stories From The Trenhes • PeopleTools Tips and Techniques

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  • Do MORE with WebCenter - Webcast Overview & TIES Tour

    - by Michael Snow
    Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter `````````````````  In case you missed it, I presented on a webcast yesterday focused on how you can “Do More with Oracle WebCenter – Expand Beyond Content Management.” As you may remember, we rebranded Oracle’s Enterprise Content Management (ECM) Suite, which some people knew by the wonderfully techie three-letter acronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Since it’s a unified ECM platform, I’ve seen many customers over the years continue to expand the number of content-centric solutions and application integrations powered by WebCenter throughout their organizations. But, did you know WebCenter also provides portal, collaboration and web experience management capabilities as well? This enables you to leverage your existing investment in the WebCenter platform as well as the information you’re managing to create engaging sites, collaborative spaces, or self-service portals and composite applications. In the webcast I walked through six different ways that you can do more with WebCenter: Collaborative content contribution and sharing environment Share content across intranets and extranets Combine content in composite applications Create targeted online experiences Manage interactive social experiences Optimize multi-channel customer experiences Joining me on the call was Greg Utecht with TIES. TIES is a joint powers cooperative owned by 46 Minnesota school districts, represents 514 schools – and provides software applications, hardware and software, internet service and professional development designed by educators for education. I was having a lot of fun over the past few days talking with Greg about the TIES implementation and future plans with WebCenter. He joined me on the call for a little Q&A to explain how he’s using WebCenter today for their iContent implementation for document management, records management and archiving. And also covered how they have expanded their implementation to create a collaborative space called their HRPay System with WebCenter to facilitate collaboration and to better engage their users within the school districts. During our conversation a few questions came from the audience about their implementation. They were curious to see how the system looked – so let’s take a peak. This first screenshot shows the screen that a human resources or payroll worker in one of our member districts would see upon logging in, based on their credentials and role in their district. This shows the result of clicking on the SUBSCRIBE link on the main page. It allows the user to subscribe to parts of the portal which will e-mail him/her when those are updated in any way. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Resources link. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Finance Advisory link. It shows the discussion threads and document sharing areas. This shows the screen that appears when the forum topic on the preceding screen is clicked. This shows the screen portlet up close with shared documents. This shows the screen that appears when a shared document is clicked on. Note that there is also a download button and an update button, meaning people can work on these collaboratively. If you missed the webcast, check it out! You can watch the replay OnDemand HERE. If you attended the webcast, thanks for joining - I hoped you learned a little from the session. I learned that kids are getting digital report cards today! Wow, have times changed with technology. Uh oh, is this when I start saying “You know, back in my days…?”

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  • Custom Templates: Using user exits

    - by Anthony Shorten
    One of the features of Oracle Utilities Application Framework V4.1 is the ability to use templates and user exits to extend the base configuration files. The configuration files used by the product are based upon a set of templates shipped with the product. When the configureEnv utility asks for configuration settings they are stored in a configuration file ENVIRON.INI which outlines the environment settings. These settings are then used by the initialSetup utility to populate the various configuration files used by the product using templates located in the templates directory of the installation. Now, whilst the majority of the installations at any site are non-production and the templates provided are generally adequate for that need, there are circumstances where extension of templates are needed to take advantage of more advanced facilities (such as advanced security and environment settings). The issue then becomes that if you alter the configuration files manually (directly or indirectly) then you may lose all your custom settings the next time you run initialSetup. To counter this we allow customers to either override templates with their own template or we now provide user exits in the templates to add fragments of configuration unique to that part of the configuration file. The latter means that the base template is still used but additions are included to provide the extensions. The provision of custom templates is supported but as soon as you use a custom template you are then responsible for reflecting any changes we put in the base template over time. Not a big task but annoying if you have to do it for multiple copies of the product. I prefer to use user exits as they seem to represent the least effort solution. The way to find the user exits available is to either read the Server Administration Guide that comes with your product or look at individual templates and look for the lines: #ouaf_user_exit <user exit name> Where <user exit name> is the name of the user exit. User exits are not always present but are in places that we feel are the most likely to be changed. If a user exit does not exist the you can always use a custom template instead. Now lets show an example. By default, the product generates a config.xml file to be used with Oracle WebLogic. This configuration file has the basic setting contained in it to manage the product. If you want to take advantage of the Oracle WebLogic advanced settings, you can use the console to make those changes and it will be reflected in the config.xml automatically. To retain those changes across invocations of initialSetup, you need to alter the template that generates the config.xml or use user exits. The technique is this. Make the change in the console and when you save the change, WebLogic will reflect it in the config.xml for you. Compare the old version and new version of the config.xml and determine what to add and then find the user exit to put it in by examining the base template. For example, by default, the console is not automatically deployed (it is deployed on demand) in the base config.xml. To make the console deploy, you can add the following line to the templates/CM_config.xml.win.exit_3.include file (for windows) or templates/CM_config.xml.exit_3.include file (for linux/unix): <internal-apps-deploy-on-demand-enabled>false</internal-apps-deploy-on-demand-enabled> Now run initialSetup to reflect the change and if you check the splapp/config/config.xml file you will see the change applied for you. Now how did I know which include file? I check the template for config.xml and found there was an user exit at the right place. I prefixed my include filename with "CM_" to denote it as a custom user exit. This will tell the upgrade tools to leave that file alone whenever you decide to upgrade (or even apply fixes). User exits can be powerful and allow customizations to be added for advanced configuration. You will see products using Oracle Utilities Application Framework use this exits themselves (usually prefixed with the product code). You are also taking advantage of them.

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  • Orchestrating the Virtual Enterprise, Part I

    - by Kathryn Perry
    A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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  • On The Road with the HR Community

    - by Kathryn Perry
    A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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  • Top Three Reasons to Move to the Cloud Before Your Next Upgrade

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} 1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments. 2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience. 3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache.. By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of. Check out the video of this Managed Cloud Services customer to learn more about their experience.

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  • OFM 11g: OAM SSO for Forms and ADF Faces

    - by olaf.heimburger
    In my blog entry OFM 11g: Implementing OAM SSO with Forms we set the foundation for providing a complete Single Sign-On solution based on Oracle Access Manager (OAM). This foundation should now be used to combine Forms 11g and ADF Faces 11g applications with a transparent login. The Beginning Before we start, lets re-consider the requirements to achieve the ultimate goal. These are:- Access to the Forms 11g Application must be authenticated by OAM (protected). Access to the ADF Faces 11g Application must be authenticated by OAM (protected). Switching from one application to the other should not result in a re-authentication (aka single sign-on). User identity should be availble to the application without any extra work in the application code. All these are the common requirements for a single sign-on solution. The challenge here is that Forms relies on Oracle AS SSO (OSSO or "the old SSO") while ADF Faces is quite open and can be protected by Oracle AS SSO and Oracle Access Manager SSO (OAM SSO or "the modern SSO"). Both application types can use their own login mechanism. The Forms 11g Application To demonstrate the SSO functionality, we use the standard Forms test (/forms/frmservlet?form=test.fmx). Although this shows nothing specific in the Forms application, it is good enough to demonstrate that it is protected. The ADF Faces 11g Application With ADF 11g you can develop quite a number of useful Faces based applications. Among many features, it comes with the ADF Security feature that provides you with functionality to protect your pages, regions, and even TaskFlows from un-authenticated usage in a declarative way.To demonstrate that functionality a sample application with different access levels plus a login dialog is used. This application comes with a publc page that has protected content (a button). Once you are authenticated for the application, the protected content and some personalisation (the users name) is shown. Protecting Forms 11g As already explained in the OFM 11g: Implementing OAM SSO with Forms, the easiest way to protect a Forms application is to configure it as a OSSO partner application, setup mod_osso, test it, migrate OSSO to OAM SSO with the Upgrade Agent, reconfigure mod_osso, and you are done.Sort of. By default the OAM is configured to run in co-exist mode. This means that a user has to re-authenticate to the Forms application when logged into an OAM SSO application before. To avoid this, you must disable the co-exist mode, for example by using WLST and issue the disableCoexistMode on the OAM server. Protecting ADF Faces 11g To protect an ADF Faces 11g application we have to consider two scenarios: Use a HTTPD server in front of WLS Use WLS without a HTTPD server Both scenarios have their pro's and cons' and we won't get into details and just describe how to configure both. Scenario 1: HTTPD Server with WLS In this scenario we have to setup the environment in some steps:- Configure a WebGate at OAMThis configuration can be done through the OAM console or by a script. No matter which way you choose, the WebGate configuration files will be created for you. Install the OAM WebGate into an HTTPD serverThe type of webgate you need to install depends on you HTTPD server. With Oracle HTTP Server 11g you can use the latest OAM 11g WebGate. With other HTTPD servers you must resort to OAM 10g WebGates. A OAM 11g WebGate can use the pre-created configuration files supplied during the WebGate configuration at OAM. An OAM 10g WebGate asks for the specific configuration and verifies it during installation. Configure the WLS plugin to forward the requests to WLSAgain, depending on your HTTPD Server you have different plugins to forward requests to WLS. With OHS 11g you can use the pre-installed mod_wl_ohs plugin. Its configuration is quite simple and straightforward. Configure an OAM SSPI Provider as a IdentityAsserter in WLS to retrieve the user identifierThis configuration is quite important as it retrieves the user identifier for the next step. If you have a SOA Suite installation within your OFM_HOME, the necessary software is already installed and you only need to setup your Security Realm within WLS.You can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. We add the OAMIdentityAsserter as the first SSPI Provider. It is important that the Control Flag is set to SUFFICIENT. Every other configuration can be left as is, no changes are necessary here. Configure an OAM Identity Provider to get the real user identityIn OFM 11g: Implementing OAM SSO with Forms we have configured an OID as Identity Store. To get the user identity we need to configure the same OID as an SSPI Provider for WLS. This will retrieve the real user information from OID and creates the JAAS Subject and Principals to be used by any application within WLS.Again, you can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. Now add the OIDAuthenticator as the second SSPI Provider. It is important that the Control Flag is set to OPTIONAL. After we saved this setup, we need to configure this provider by setting the Provider Specific details to access OID. Scenario 2: WLS only This scenario is a bit easier but requires more work in the WLS setup:- Configure a WebGate at OAMThis configuration can be done through the OAM console or by a script. No matter which way you choose, the WebGate configuration files will be created for you. Configure the OAM SSPI Provider as IdentityAuthenticator to authenticate and set the user identifierWhen using the OAM SSPI Provider as OAMAuthenticator we create it with the Control Flag as SUFFICIENT. Afte saving it, the Provider Specific settings must be configured to allow the OAM SSPI Provider to connect to the OAM Server. Configure an OAM Identity Provider to get the real user identity providerAgain, you can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. Now add the OIDAuthenticator as the second SSPI Provider. It is important that the Control Flag is set to OPTIONAL. After we saved this setup, we need to configure this provider by setting the Provider Specific details to access OID. Configure ADF 11g Application for OAM Actually, there are no changes to be made within the ADF application. We only need to add the value CLIENT_CERT to the <auth-mode> tag in the <login-config> tag in the web.xml file. Testing To test the configuration, simply point your browser to one of both appliction URLs. OAM should kick in and redirect you to the OAM Login page. After you have entered the correct credentials, access to the URLs is granted and you will see the application. Enjoy!

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  • Life Technologies: Making Life Easier to Manage

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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  • Share and Deliver BI Publisher Reports in Multiple Languages

    - by kanichiro.nishida
    When you share your reports with someone who speak and read in different languages you want your reports to be shown in their language, right ? Well, translating reports with BI Publisher is not only easy but also reduces the maintenance cost a lot. Many of us in the BI Publisher product development team used to work in Globalization and Multi Lingual support, which enables Oracle products and applications to be used in many different languages and countries and territories.  And we have a lot of experience in this area. In fact, being a strategic reporting platform for Oracle EBS, PeopleSoft, JD Edwards, Siebel, and many other Oracle application products, our customers from all over the world are generating thousands of thousands of reports, including out-of-the-box pre-developed reports from Oracle and customer created or customized reports, in their own local language everyday as they operate and manage their business. Today, I’m going to talk about this very topic, how to translate my reports with BI Publisher 11G. Translation Grows, not the Numbers of the Reports Most of the reporting tools, regardless if it’s traditional or new, always take this translation on the back burner. They require their users to copy an original report and translate the whole thing. So when you want to support additional10 languages you will need to have 10 copies of the original. Imagine when you have 50 reports then you will end up having 500 reports (50 x 10) ! Now you need to maintain these 500 reports, whenever you need to make a change in a report you need to apply the same change to the other 10 reports. And as you imagine this is not only a nightmare for IT managements but not acceptable especially for the applications like Oracle EBS that supports over 30 languages. So first thing we did was, very simple, we separated the translation out of the report and marry it to the report only at the report generation. This means, regardless of how many languages you need to support you need to have only one report and translation files for the 10 languages, which would contain the translated letters and words. So let’s say you have 50 reports and need to support 10 languages for those reports you still have only 50 reports and each report now has 10 language translation files. Yes, translation is the one should grow as you add more languages to support, not the report itself! And second, we provide the translation files in XLIFF format, which is an international standard XML based format to exchange and maintain translation strings. So once you generate the XLIFF files for your reports with BI Publisher then you can work with any translation vendors in the world to make a mass translation or you can translate the XML files by yourself by manually updating the translatable strings presented in this text file. Lastly, we made it easier to manage the translation process starting from generating the XLIFF files to uploading the translated XLIFF files back to the BI Publisher server. You can generate, download, upload the XLIFF files from the BI Publisher’s Web interface with your browser and you can see the translated reports right away without needing to shutdown or restart your server. While the translated reports are displayed based on your language preference setting you can also specify a different language when you schedule or deliver the reports so that they can be generated in your customer’s preferred language. What Can I Translate? When it comes to translation there are three things. First, report content translation. When you receive a report you like to see the content like report title, section title, comments, annotation, table column header, and anything that are static and embedded in the report. in your preferred language. We call this Reports Content translation. Second, when you open a report online you might want to see not only the report content being translated but also the report UI, such as report name, parameter name, layout name, and anything that would help you to navigate around the reports, to be translated in your language. We call this Reports UI translation. And this separation of the Reports Content and Reports UI translation makes it very useful especially when you want to navigate through the reports in your preferred language UI but want to generate the reports in your customer’s preferred language. Imagine you are English native speaker and need to generate and send a report to your customers in China. You like to see the report name, parameter name in English so that you can comfortably navigate to the report and generate the report output, but like to see the report generated in Chinese so that the your customers in China can understand the report when they receive it. And lastly, you might want to see even the data presented in the report to be translated. For example, you might want to see product names in an Order Status report to be translated based on the report viewer’s language preference. We call this Reporting Data translation. Since this Reporting Data translation is maintained at the data source level such as Database tables along with the main data, you need to prepare the translation at the data source level first. Then, you want to make sure that your query is switched accordingly based on the language preference setting so that the translated data will be retrieved. How to Translate BI Publisher Reports? Now when it comes to ‘how to translate BI Publisher reports?’ the main focus here is about the translation for the Report Content and Report UI. And I just created this video to show you how to create and manage the translation with BI Publisher 11G. Please take a look at the clip below.   In today’s business world, customers and suppliers are from all over the world regardless of the size of the company or organization. Supporting multiple languages for your reports is no longer something ‘nice to have’, it’s mandatory. BI Publisher is designed to support multi lingual reports from the beginning without any extra hidden cost of license or configuration like other reporting tools such as Crystal Reports. You can support additional languages translation at any time with the very simple steps shown in the video above. Happy translation! Please share your translation experience with us! 

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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