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• Oracle BPM Partner Solution Catalog

  - by JuergenKress

  This is a live catalogue of partner solutions available on Oracle BPM 11g .The solutions showcased here in the catalogue have been nominated by Oracle BPM Partners. In addition, to the partner solutions, Oracle Process Accelerators are also available for customers and Partners to get started with Oracle BPM. To list your solution in the Oracle BPM Partner Catalogue, please contact Partner Solution Catalogue Team BPM partner solutions listed belong to the following sectors: Telecom Utilities & Energy Banking & Retail Public Sector Media & Entertainment Manufacturing High Tech Healthcare Financial Services Education Construction Appliance & Common Processes You can also check out Oracle Partner Network for a comprehensive list of Oracle BPM partners. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BPM solution catalog,bpm samples,bpm partner,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Why is the Oracle Specialization Program important for Your Fusion Middleware Implementation?

  - by JuergenKress

  Why is Specialization important for Oracle customers? Specialized partners are certified by Oracle with proven references and skills. In each Oracle Fusion Middleware product the partner who specialized had to proof successful implementations and certified consultants to achieve the Specialization status. By working with Specialized partners, your middleware project will be more successful. In EMEA we have more than 3425 partners Specialized in Oracle Fusion Middleware. How to find the right Specialized partner? At Oracle.com/Specialized you and Oracle customers can search for Specialized partners by: OFM Product Country of Partner Quote from IPT ” SOA Specialization is a great branding for IPT. We are the SOA Specialists in the Swiss market, as we focus all our services around SOA. With 65 Swiss consultants focused on SOA Security & SOA Testing & Business Process Management – Business Process Management & BSM – Business Service Modeling the partnership with Oracle as the technology leader in SOA is key, therefore it was important to us to become the first SOA Specialized company in Switzerland. As a result IPT is mentioned by Gartner as one of eight European SOA Consulting Firms and included in „Guide to SOA Consulting and System Integration Service Providers“ Thomas Schaller, Partner IPT. Do you want to become a Specialized partner? Make sure you join the SOA & Business Process Management Community. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Specialization,Specialization Benefits,Marketing,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• WebLogic Server Provisioning and Patching with Enterprise Manager Cloud Control 12c Now Available

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your Partner Expert. SOA Suite and BPM Suite runs on WebLogic! We are pleased to announce the availability of a WebLogic Server Management demo that showcases some of the key provisioning and patching capabilities of WebLogic Server Management Pack Enterprise Edition (EE). To learn more about these features - as well as other features of the pack - please visit the pack's saleskit page. Demo Highlights The demo showcases the following capabilities: Patching Oracle WebLogic Servers Standardizing WebLogic Server Patch Rollouts Creating a WebLogic Domain Provisioning Profile Cloning a WebLogic Domain from a Provisioning Profile Deploying a Java EE Application Scaling Out an Oracle WebLogic Cluster Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Software Lifecycle Automation” section, click on the link “EM Cloud Control 12c WLS Provisioning and Patching” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: WebLogic,Enterprise Manager,EM12c,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Willy Rotstein at the Oracle Retail Industry Forum

  - by user801960

  In the video below, Willy Rotstein from Oracle Retail talks about the success of the Oracle Retail Industry Forum that took place in Berlin in October.  Willy talks about the main discussion topics at the forum and summarises the thoughts of the retailers that attended the forum.  The forum was an excellent way for retailers to come together and discuss the challenges of the industry and share experiences in developing solutions to those challenges.  

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• Installing, Configuring, and Testing WebLogic Server 12c Developer Zip Distribution in NetBeans

  - by JuergenKress

  This tutorial covers how to install Oracle WebLogic Server 12c (12.1.1) developer zip file distribution on Windows and configure it as a Java EE Application Server in NetBeans. Also covers how to test the WebLogic Server installation by deploying a Web application based on JSF and JPA entities. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: WebLogic installation,Netbeans,Developer zip,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Cloud Summit - Mut zur Cloud!

  - by A&C Redaktion

  Alle sprechen über Cloud Computing. Ob Private, Public oder Hybrid Cloud, die Vorteile bleiben: schnelleres und günstigeres Arbeiten. Ist das nun nur ein Hype, der in ein paar Jahren überholt ist? Oder ist Cloud Computing eine Investition, die sich langfristig für Ihr Unternehmen lohnt? Bei dieser Entscheidung können Ihnen unsere Experten von Oracle helfen. In ganztägigen Oracle Enterprise Cloud Summits stellen sie im März in mehreren deutschen Städte Strategien und Nutzungsmöglichkeiten der Cloud vor. Das sind unsere Themen: Design einer State-of-the-Art Cloud Architektur Weiternutzung bestehender IT-Investitionen Optimierung von IT-Managementprozessen Verbesserung der Flexibilität des Data Centers Schnelle Umschichtung von IT-Ressourcen bei wechselnden Anforderungen durch das Business Außerdem haben Kunden und Partner dort die Möglichkeit, das Oracle Portfolio für die Enterprise Cloud kennen zu lernen. Anhand von Best Practice Beispielen ausgesuchter Unternehmen können unsere Partner herausfinden, welche Anwendungen für sie von Vorteil sind. Und Sie haben die Möglichkeit, gemeinsam mit unseren Fachleuten die richtige Strategie zu überlegen, um Cloud Computing für Ihr Unternehmen optimal zu nutzen. Der Oracle Enterprise Cloud Summit in Ihrer Nähe: Hannover: 2. März 2011, Robotation Academy, CeBIT, MessegeländeHannover: 3. März 2011, Robotation Academy, CeBIT, MessegeländeFrankfurt: 15. März 2011, Palais im ZooMünchen: 22. März 2011, Allianz ArenaWeitere Termine, u.a. in Österreich und der Schweiz, finden Sie hier.

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• Reaching the Pinnacle of Customer Experience : Customer Concepts WebTV #2

  - by Richard Lefebvre

  The challenge has never been greater – globalization increases consumer choice and quickly converts products into mere commodities. Leading companies understand that delivering exceptional customer experiences and building brand equity are vital for success. Please join us for an exclusive Web TV broadcast to hear how companies are enriching interactions differently with their customers to drive measurable business value. Our panel of experts including customers, industry thought leaders and Oracle executives will discuss how to refine the customer experience and build a digital experience to win new clients and maximise customer retention. Register now for this pan-European interactive Web TV show on Friday, July 6 at 10 a.m. BST / 11 a.m. CET. Watch and share the teaser video  REPLAY Fusion CRM Sales - Performance Management on demand: Watch and share the teaser video and replay.

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• Oracle Tutor: *** CAUTION to Word .docx Users ***

  - by [email protected]

  Microsoft released a security update KB969604 for Office 2007 (around June 2009) This update causes document variables within Word docx files to be scrambled. This update might still be pushed out via Office 2007 updates DO NOT save files as docx using MS OFFICE 2007 until you apply the MS hotfix # 970942 available here If you are using Windows XP with Office 2003 or Office 2000 and have installed an older Office 2007 compatibility pack, documents saved as docx may also cause the scrambled document variables. Installing the 2007 compatibility pack published on 1/6/2010 (version 4) will prevent the document variables from becoming corrupt. Those on Windows 2000 may not be able to install the latest compatibility pack, or the compatibility pack may not function properly. This situation will hopefully be rectified in the coming months. What is a document variable? Document variables store data inside the document, invisible to the user. The Tutor software uses them when converting the document to HTML and when creating the flowchart, just to name a couple of uses. How will you know if a document's variables are scrambled? The difficulty in diagnosing the issue is that the symptoms can take myriad forms. There isn't a single error message or a single feature that one can point to and say, "test for the problem by doing this." The best clue about the error is seeing any kind of string in an error message that has garbage characters, question marks, xml code snippets, or just nonsense. Such as "Language ?????????????xlr;lwlerkjl could not be found." It is also possible to see the corrupted data in the footers of the Word docs. And, just because the footers look correct does not mean that the document variables are not corrupted. The corruption problem does not occur in every document variable in the document, just some of them. Often it is less than a quarter of them. What is the difference between docx files and doc files? Office 2007 uses Office Open XML formats with .docx and .docm filename extensions. - Docx is an Office Open XML word document. - Docm is a macro enabled Office Open XML document. This means the file structure behind the scenes is quite different from the binary file formats used prior to Office 2007 such as .doc, .dot, .xls, and .ppt. Solution Summary: For Windows XP and Word 2007: Install the hotfix, or save files as *.doc For Windows XP and Word 2000 and 2003: Install the latest compatibility pack or save files as *.doc For Windows 2000 with Word 2000 or 2003, do not use any compatibility pack, save files as *.doc Emily Chorba Principle Product Manager for Oracle Tutor

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• Announcing Upcoming SOA and JMS Introductory Blog Posts

  - by JuergenKress

  Beginning next week, SOA Proactive Support will begin posting a series of introductory blogs here on working with JMS in a SOA context. The posts will begin with how to set up JMS in WebLogic server, lead you through reading and writing to a JMS queue from the WLS Java samples, continue with how to access it from a SOA composite and, finally, describe how to set up and access AQ JMS (Advanced Queuing JMS) from a SOA/BPEL process. The posts will be of a tutorial nature and include step-by-step examples. Your questions and feedback are encouraged. The following topics are planned: How to Create a Simple JMS Queue in Weblogic Server 11g Using the QueueSend.java Sample Program to Send a Message to a JMS Queue Using the QueueReceive.java Sample Program to Read a Message from a JMS Queue How to Create an 11g BPEL Process Which Writes a Message Based on an XML Schema to a JMS Queue How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue How to Set Up an AQ JMS (Advanced Queueing JMS) for SOA Purposes How to Write to an AQ JMS Queue from a BPEL Process How to Read from an AQ JMS Queue from a BPEL Process Read the full article SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress,SOA JMS,JMS,WebLogic

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• SOA Community Newsletter May 2014

  - by JuergenKress

  Registration for the Fusion Middleware Summer Camps 2014 is open – Register asap for one of our bootcamps August 4th – 8th 2014 in Lisbon. Please read details and pre-requisitions careful before you register. We expect that like in the past, the conference will be booked out soon! If you can’t make it to Lisbon attend our SOA Suite 11c free on-demand Bootcamp or  Managing the Complexity of IoT online trainings. With more than 5000 customers, SOA Suite Achieves Significant Customer Adoption and Industry Recognition.Thanks to all our SOA Specialized partners for making our joins SOA customers successful! As a summary of the Industrial SOA series we published the Podcast Show Notes: SOA and Cloud - Where's This Relationship Going? Make sure you use the Oracle Demo Systems for your customer presentations. The demo systems are hosted by Oracle and include complete scenarios based on the latest Middleware version like the new B2B SOA Suite Demo System! For local presentations without fast internet use the SOA/BPM 11.1.1.7.1 Virtual Machine and Case Management Sample. At our SOA Community Workspace (SOA Community membership required) you can get new IoT presentations for Location Based Offers for Banking & Whitepaper and online Webcast & Utility presentation. In this newsletter you will find many articles about OSB: OSB 11g – A Hands-on Tutorial & Using Split-Joins in OSB Services for parallel processing of messages & OSB, Service Callouts and OQL & Working with Oracle Security Token Service. Thanks for sharing all the additional SOA articles within the community: How to configure Oracle SOA/BPM task auto release & Controlling BPEL process flow at runtime & Upgrading to Oracle SOA Suite 11g PS6 (11.1.1.7)? Do this. & BPEL and BPM's performance monitoring using DMS & SOA 11g - Create RESTful Service In Oracle SOA & Wrong timezone causes TopLink warning in SOA suite. Highlight of the BPM and ACM section is the IDC BPM vendor report. The new bundle Patch including the ACM UI is now available. If you want to learn more about ACM, get the ACM training material at our SOA Community Workspace (SOA Community membership required). A great demo for your next BPM presentation is the BPM iPad app. It’s simpleMobile BPM is Not An Option. It’s a Necessity. Thanks for sharing all the additional BPM articles within the community: BPM update adds Case Management Web Interface and REST APIs & Implementing deadline functionality with Oracle Adaptive Case Management & BPM 11g Timeout Heuristics & Humantask Assignment: Names and Expressions Assignment via Rules. In our last section Architecture, it is all about design. Usability is a key factor for customer satisfaction, worth to spend some time and read the Simplified User Experience Design Patterns eBook. Great blueprint for your project! See you in Lisbon! To read the newsletter please visit www.tinyurl.com/soaNewsMay2014 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

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• Virtual Developer Day: Oracle Fusion Development

  - by Dmitry Nefedkin

  Do you want get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff? Join us on Dec, 11, 2012 9:00 - 13:00 GMT at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff   Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. KeynoteOracle Fusion Development Track 1Introduction to Fusion Development Track 2What's New in Fusion Development Track 3Fusion Development in the Enterprise Track 4Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts

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• WebLogic Partner Community Newsletter June 2013

  - by JuergenKress

  Dear WebLogic Partner Community member, This month newsletter contains tons of Java material with the availability of Java EE7! Including many articles in the May/June Java Magazine and the Duke Award nomination! Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the WebLogic Server 12c Certified Implementation Specialist  or ADF 11g Certified Implementation Specialist you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a WebLogic and ADF Specialization you can request a nice plaque for your office. Summer time is training time – make sure you attend our Fusion Middleware Summer Camps or one of our upcoming Exalogic Implementation Workshop by PTS in Spain, Turkey and Middle East. For those who can not make it we offers plenty of online courses like the New ADF Academy. Or the webcast The value of Engineered Systems for SAP. At our WebLogic Community Workspace (WebLogic Community membership required) you can find Engineered Systems Strategy presentation. Thanks to the community for all the WebLogic best practice papers and tools like Automated provision of Oracle Weblogic Server Platform & Frank’s Coherence videos on YouTube & Create and deploy applications on the Oracle Java Cloud & WebLogic Application redeployment using shared libraries - without downtime & Oracle Traffic Director. The first tests deployments for WebLogic on Oracle Database Appliance are on the way, thanks to all who are their experience: Sizing & Configuration and Traffic Director. Virtualised Oracle Database Appliance Proof of Concept - #1 Planning from Simon Haslam. Would be great if you can also share your experience via twitter @wlscommunity! In the ADF section of the newsletter you find Tuning Application Module Pools and Connection Pools & List View - Cool Looking ADF PS6 Component for Collections & Insider Essential & User Interface & Skinning & Oracle Forms to ADF Modernization reference. Great summer time! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJune2013 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Tuxedo 12c

  - by JuergenKress

  Tuxedo 12c (12.1.1) release is now generally available. This major release includes a significant number of new features, In the case you missed the launch webcast – you can watch it on.demand. Key new Features include: Cloud Ready Infrastructure Optimized for Exalogic with 8X throughput Management/Monitoring Integrated with Enterprise Manager 12c For Mainframe COBOL Applications running on CICS, IMS, Batch New Messaging Solution: Tuxedo Message Queue 12c Ease of Application Development Solaris Studio IDE for Developing Tuxedo Applications Extend C, C++, COBOL Applications with Java POJOs Accelerated Migration of Large-scale Mainframe Applications At our WebLogic Community Workspace you can get the latest ppt presentations for your customer meetings: Tux ART 12c Launch Webcast Hasan Ajay v18.pptx Tux12claunch-techwebcast_v11.pptx Tuxedo_on_exalogic_external_v3.pptx For the more Tuxedo information, please visit the WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Tuxedo,Tuxedo 12c,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Register Now, Free Webinar! Driving Self-Service Learning with UPK Knowledge Center

  - by Kathryn Lustenberger

  UPK Proficiency Forum  Driving Self-Service Learning with UPK Knowledge Center July 16, at 11 am Pacific Join Oracle University for the next UPK Proficiency Forum on July 16, at 11 am Pacific. Beth Renstrom and Kathryn Lustenberger from UPK Product Management at Oracle will present an exciting session on "Driving Self-Service Learning with UPK Knowledge Center. Knowledge Center is a powerful, web-based knowledge repository that delivers an out-of-the-box deployment method for UPK content, enables extensive tracking and reporting, and can serve as content repository for UPK and non-UPK content. Hear how your organization can use Knowledge Center to centralize both UPK and non-UPK assets to provide self-service, role-based, curriculum-style learning. Understand how Knowledge Center can be used to deploy a collaborative user and expert environment where users can turn knowledge into productivity, ensure on-going user competency, and measure organizational readiness across your organization. You will walk away from this session with a better understanding of Oracle’s User Productivity Professional; Knowledge Center and all the benefits it has to offer your organization. You won’t want to miss this Free seminar! Attendance is limited. Register Now!

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• E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC

  - by Annemarie Provisero

  ADVISOR WEBCAST: E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC PRODUCT FAMILY: EBS – ATG - Utilities July 19, 2011 at 10:00 am CET, 01:30 pm India, 05:00 pm Japan, 06:00 pm Australia This 1.5-hour session is recommended for technical and functional Users who are interested to get an generic overview about the Cloning functionality available in the E-Business Suite Release. We are going to talk about the generic Cloning options and will then go into depth about the cloning scenario when using AMP (Applications Management Pack) within the Enterprise Manager. TOPICS WILL INCLUDE: Cloning Overview Rapidclone steps in Details Rapidclone limitations EM Grid Setup with AMP for Cloning Advantages of Cloning with AMP Cloning Procedures available with AMP Monitoring Clone Operation Few things to remember before Cloning A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• Middleware Oracle Excellence Awards 2012 & HAPPY NEW YEAR!

  - by JuergenKress

  Thanks for the FY12 middleware business! Make sure you become our WebLogic partner of the year! The Oracle Excellence Awards 2012 are Open for Nominations Middleware Specialized Partners: Submit your Nominations for the Middleware Specialized Partner of the Year by 29 June! The Specialized Partner of the Year Award celebrates OPN Specialized partners in EMEA who have demonstrated success with specialization, delivering customer value, and outstanding solution or service innovation in categories that complement OPN Specialization investments. Nominate now to receive the recognition you deserve! Winners of the Specialized Partner of the Year - EMEA Awards will each receive: $5k MDF for market expansion and promotion of their winning solutions/services extensive visibility across the extended Oracle community through interviews, advertising and video prestige and recognition by being awarded in a ceremony at Oracle OpenWorld. In addition, winners from all the Oracle Excellence Awards categories will receive a free registration to Oracle OpenWorld 2012 in San Francisco, California, as well as be showcased at the conference in October, be given an opportunity to mingle with Oracle executives and their peers, and be featured in Oracle Magazine. Nomination tips: · Build your nomination with Oracle · Provide evidence of your success · Send supporting documents here. · Get a quote from Oracle product management or myself! Closing date: 29 June Full details of all Oracle Awards offered this year are available on the Oracle Excellence Awards Website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Oracle Excellence Awards 2012,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR!

  - by JuergenKress

  Thanks for the FY12 middleware business! Make sure you become our SOA & BPM partner of the year! The Oracle Excellence Awards 2012 are Open for Nominations Middleware Specialized Partners: Submit your Nominations for the Middleware Specialized Partner of the Year by 29 June! The Specialized Partner of the Year Award celebrates OPN Specialized partners in EMEA who have demonstrated success with specialization, delivering customer value, and outstanding solution or service innovation in categories that complement OPN Specialization investments. Nominate now to receive the recognition you deserve! Winners of the Specialized Partner of the Year - EMEA Awards will each receive: $5k MDF for market expansion and promotion of their winning solutions/services extensive visibility across the extended Oracle community through interviews, advertising and video prestige and recognition by being awarded in a ceremony at Oracle OpenWorld. In addition, winners from all the Oracle Excellence Awards categories will receive a free registration to Oracle OpenWorld 2012 in San Francisco, California, as well as be showcased at the conference in October, be given an opportunity to mingle with Oracle executives and their peers, and be featured in Oracle Magazine. Nomination tips: · Build your nomination with Oracle · Provide evidence of your success · Send supporting documents here. · Get a quote from Oracle product management or myself! Closing date: 29 June Full details of all Oracle Awards offered this year are available on the Oracle Excellence Awards Website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Oracle Excellence Awards 2012,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• Case Management In-Depth: Stakeholders & Permissions by Mark Foster

  - by JuergenKress

  We’ve seen in the previous 3 posts in this series what Case Management is, how it can be configured in BPM Studio and its lifecycle. I now want to go into some more depth with specific areas such as:. Stakeholders & Permissions Case Activities Case Rules etc. In the process of designing a Case Management solution it is important to know what approach to take, what questions to ask and based on the answers to these questions, how to implement. I’ll start with Stakeholders & Permissions. Stakeholders The users that perform actions on case objects, defined at a business level, e.g. “Help Desk Agent”, “Help Desk Supervisor” etc. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Instance Patching Demo for BPM 11.1.1.7 by Mark Nelson

  - by JuergenKress

  BPM 11.1.1.7 has a new ‘instance patching and migration’ feature that allows you to apply changes to running instances of processes (without changing the revision of the process) and/or to migrate running instances between revisions of a process. There is a short viewlet demonstration posted here, but there is unfortunately no sound. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Mark Nelson,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Effective way to check if an Entity/Player enters a region/trigger

  - by Chris

  I was wondering how multiplayer games detect if you enter a special region. Let's assume there is a huge map that is so big that simply checking it would become a huge performance issue. I've seen bukkit (a modding API for Minecraft servers) firing an Event on every single move. I don't think that larger games do the same because even if you have only a few coordinates you are interested in, you have to loop through a few trigger zone to see if the player is inside your region - for every player. This seems like an extremely CPU-intense operation to me even though I've never developed something like that. Is there a special algorithm that is used by larger games to accomplish this? The only thing I could imagine is to split up the world into multiple parts and to register the event not on the movement itself but on all the parts that are covered by your area and only check for areas that are registered in the current part. And another thing I would like to know: How could you detect when someone must have entered a trigger but you never saw him directly in it since his client only sent you an move packet shortly before entering and after leaving the trigger area. Drawing a line and calculate all colliding parts seems rather CPU intensive if you have to perform it every time.

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• SQL Azure Roadmap gets a little clearer &ndash; announcements from Tech Ed

  - by Eric Nelson

  On Monday at Tech?Ed 2010 we announced new stuff (I like new stuff) that “showcases our continued commitment to deliver value, flexibility and control of data through data cloud services to our customers”. Ok, that does sound like marketing speak (and it is) but the good news is there is some meat behind it. We have some decent new features coming and we also have some clarity on when we will be able to get our hands on those features. SQL Azure Business Edition Extends to 50 GB – June 28th SQL Azure Business Edition database is now extending from 10GB to 50GB The new 50GB database size will be available worldwide starting June 28th SQL Azure Business Edition Subscription Offer – August 1st Starting August 1st, we will have a new discounted SQL Azure promotional offer (SQL Azure Development Accelerator Core) More information is available at http://www.microsoft.com/windowsazure/offers/. Public Preview of the Data Sync Service  - CTP now Data Sync Service for SQL Azure allows for more flexible control over data by deciding which data components should be distributed across multiple datacenters in different geographic locations, based on your internal policies and business needs.  Available as a community technology preview after registering at http://www.sqlazurelabs.com SQL Server Web Manager for SQL Azure - CTP this Summer SQL Server Web Manager (SSWM) is a lightweight and easy to use database management tool for SQL Azure databases, to be offered this summer. Access 10 Support for SQL Azure – available now Yey – at last! Microsoft Office 2010 will natively support data connectivity to SQL Azure – we can now start developing those “departmental apps” with the confidence of a highly available SQL store provisioned in seconds. NB: I don’t believe we will support any previous versions of Access talking to SQL Azure. The Pre-announced Spatial Data Support to Become Live – Live now* At MIX in March we announced spatial was coming and apparently it is now here - although I need to check. Related Links UK based? Sign up at http://ukazure.ning.com SQL Azure Team Blog http://blogs.msdn.com/b/sqlazure/

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• Coherence 3.7.1 Released

  - by JuergenKress

  Oracle Coherence 3.7.1 introduces REST API, exalogic infiniband integration, improved data access performance due to more efficient in-memory and disk-based storage, and query explain plan support and much more, download now! View the webcast: Unbeatable Performance for your Cloud Application Foundation. To download Coherence 3.7.1 please visit OTN. Coherence Screencasts: Coherence 3.7.1 – Extend Only Keys Coherence 3.7.1 – REST Support Coherence 3.7.1 – POF Object Identities and References Coherence 3.7.1 – POF Annotation Support Coherence 3.7.1 – Query Explain Plan For more information please visit the Oracle Coherence Knowledge Base For regular Coherence information become a member in the WebLogic Partner Community please first login at http://partner.oracle.com and then visit: http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence 3.7.1,Oracle,WebLogic,J2EE caching,OPN,Jürgen Kress

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• Oracle Developer Day: Provisioning und Patching mit Cloud Control

  - by A&C Redaktion

  Mit Oracle Enterprise Manager 12c Cloud Control und dem Lifecycle Management Pack können Sie Ihren Aufwand in den Bereichen Erstellung und Wartung von Oracle Datenbanken erheblich senken und so Ihre wertvolle Zeit wieder anderen Aufgaben widmen. Dieser Oracle Developer Day zeigt in einer halbtägigen Veranstaltung, wie Sie die Provisionierungs- und Patchinglösungen in Cloud Control für sich nutzen und so viel Zeit einsparen können. Dabei wird die Nutzung anhand von praktischen Beispielen erläutert. Themen dieser Veranstaltung sind: Grundlagen des Provisionings in Cloud Control Datenbank Provisioning Patching und Migration von Datenbanken Sicherheitsmodell rund um Deployment Prozeduren Provisionierung sonstiger Software Weitere Nutzungsmöglichkeiten von Deployment Prozeduren Veranstaltungszeit: 12:00 Uhr Networking Lunch13:00 Uhr Beginn der Präsentationen17:00 Uhr Ende der Veranstaltung Veranstaltungen: 08.10.2012  München10.10.2012  Frankfurt25.10.2012  Hamburg Die Teilnahme zu dieser Veranstaltung ist kostenlos und Oracle Partner sind herzlich eingeladen. Anmelden können Sie sich mit einem Klick auf den Veranstaltungsort.

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• VirtualBox image SOA Suite &amp; BPM Suite 11.1.1.6.0 & Your feedback?

  - by JuergenKress

  The integration PM team is very pleased to announce the release of a new version of our pre-configured SOA/BPM VirtualBox image for testing and evaluation. This VirtualBox appliance contains a fully configured, ready-to-use SOA/BPM/Webcenter 11.1.1.6.0 installation. All you need is to install Oracle VM VirtualBox on your desktop/laptop and import the SOA/BPM appliance and you are ready to try out SOA Suite and BPM Suite -- no installation and configuration required! The following software is installed in this VritualBox image: Oracle Enterprise Linux (64-bit) EL 5 Update 5 Oracle XE Database 11.2.0 Oracle SOA Suite 11.1.1.6.0 (includes Service Bus) Oracle BPM Suite 11.1.1.6.0 Oracle Webcenter Content (Enterprise Content Management) 11.1.1.6.0 Oracle Webcenter Suite 11.1.1.6.0 Oracle JDeveloper 11.1.1.6.0 JRockit R28.2.0-79-146777-1.6.0_29s Sun Java SDK 1.6.0_29-b11 If you want to try it out, please go to the Pre-built Virtual Machine for SOA Suite and BPM Suite 11g OTN page for detailed instructions on downloading and importing the VirtualBox image. Jon Petter Hjulstad published the first impression at his blog Twitter & LinkedIn We have been waiting for the new VirtualBox Image for a long time, and finally it is here. The appliance has improved in many ways since last release, so it has been worth waiting for. Both the appliance itself and the documentation is excellent. It is evident that Oracle has listened to feedback on the previous release, and I think the developer VMs are useful. Especially the adoption of new patchsets and versions (ex when 12c will be available) will gain a lot from quick getting hands-on experiences. This VirtualBox appliance is a multipurpose image which can be used in different domain configurations. The image has a number of pre-configured domains that you can use depending on your need. The image can be set up so that it requires use of as few resources as possible, you can for instance easily disable B2B if you do not need it, or you can shut down the desktop console and save 600MB. It is important to say that this image is not for production purposes. Read the full article SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix ForumTechnorati Tags: SOA Suite Image,VirtualBox,BPM suite Image,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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