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• Top tweets SOA Partner Community – October 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Ronald Luttikhuizen ?My latest upload: SOA Made Simple | Introduction to SOA on @slideshare http://www.slideshare.net/rluttikhuizen/soa-made-simple-introduction-to-soa … via @SlideShare OTNArchBeat ?ArchBeat Link-o-Rama for October 4, 2013 #cloud #linux #oaam #soa http://pub.vitrue.com/y4SK Lucas Jellema ?My blog article shows news on the new SOA Suite 12c release - as it was publicly available during #oow13 see: http://technology.amis.nl/2013/09/27/oow13-soa-suite-12c/ … Yogesh Sontakke ?Introducing OER's new Express Workflows - Simplified Lifecycle Management. Blog post: http://bit.ly/16JKHCf @soacommunity #soagovernance SrinivasPadmanabhuni ?"@OTNArchBeat: SOA and User Interfaces - by @soacommunity @HajoNormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp " SOA Community ?SOA and User-Interfaces http://servicetechmag.com/I76/0913-2 article published part of #industrialSOA at Service Technology Magazine #soacommunity Estafet Limited ?@Estafet win @UKOUG Middleware Partner of the Year 2013 Yogesh Sontakke ?RT @VikasAatOracle: #Oracle #B2B - written by experts #soa #soacommunity #oraclesoa - time to get a copy ! @SOAScott Danilo Schmiedel ?Thanks a lot to Juergen @soacommunity for the super interesting and well-organized Partner Advisory Council yesterday! Such a Great Value! OTNArchBeat ?Case management supporting re-landscaping application portfolios | @leonsmiers http://pub.vitrue.com/MC5j Samantha Searle ?Apply for the #GartnerBPM 2014 Excellence Awards - find out how via this link http://ow.ly/ptaNQ #Gartner #bpm #process #entarch #cio OTNArchBeat ?SOA and User Interfaces - by @soacommunity @hajonormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp Dain Hansen ?Hybrid #cloud is on the rise, but is the IT department's culture standing in the way? http://add.vc/eJN #CloudIntegration #OracleSOA OTNArchBeat #SOASuite 11g ps6 - Download your log files directly from the Enterprise Manager | @whitehorsenl http://pub.vitrue.com/KrJ2 Whitehorses ?Whiteblog: SOA Suite 11g ps6 - Download your log files directly from the Enterprise Manager (http://goo.gl/2Gqiax ) Rajesh Raheja ?Cloud integration session recap #oow13 http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Vikas Anand ?@Ahmed_Aboulnaga thanks for the excellent summary and kind words. #oow13 #cloud #oraclesoa http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Luis Augusto Weir ?REST is also SOA. Check it out http://www.soa4u.co.uk/2013/09/restful-is-also-soa.html?m=1 … #soacommunity Graham ?“@OracleBPM & @soacommunity: 5 Ways to Modernize Applications with BPM #AppAdvantage" #oracleday http://bit.ly/15yC6e3 SOA Community ?#ACED director asked me for BPM references in FSI - ever visited my #SOACommunity workspace? https://beehiveonline.oracle.com/teamcollab/overview/SOA_Community_Workspace … #soacommunity #bpm OracleBlogs ?SOA Community Newsletter September 2013 http://ow.ly/2Aj6oK OTNArchBeat ?OOW13: First glimpses of the new #SOASuite12c | @LucasJellema http://pub.vitrue.com/2YgX sbernhardt ?Just published new blog entry on OOW 2013 wrap up. http://thecattlecrew.wordpress.com/2013/09/30/oracle-open-world-2013-wrap-up/ … #oow13 @OC_WIRE @soacommunity Emiel Paasschens ?Home with family after an overwhelming #OOW week in San Francisco with lot of info & meetings. Special thanx to @OracleBelux & @soacommunity Robert van Mölken ?Had a awesome week at #OOW13 in SF. Highlights were the @soacommunity Wine tour, @OracleBelux meet-ups and @OracleSOA CAB. Thanks to all :) SOA Community ?The place Oracle Fusion middleware comes from - Oracle 200 - TKs office - next Oracle 100 - SOA & BPM #soacommunity pic.twitter.com/qibFOQVbRo Oracle BPM ?5 Ways to Modernize Applications with BPM #AppAdvantage http://pub.vitrue.com/l2dn Simon Haslam ?Ha ha - how did we miss that! RT @lucasjellema: Post conference announcement of a new middleware appliance? #oow13 pic.twitter.com/3NvcjPfjXb OTNArchBeat ?The OTNArchBeat Daily is out! http://paper.li/OTNArchBeat/1329828521 … ? Top stories today via @lucasjellema @myfear @TylerJewell Packt Publishing ?Get 50% off ALL our DRM-free eBooks - this weekend only! Go to http://www.packtpub.com/ and use code BIG50, as often as you like! #BIG50 OracleBlogs ?Global Perspective: ACE Director from EMEA Weighs in on AppAdvantage http://ow.ly/2Afek2 orclateamsoa ?#orclateamsoa Blog: BPM Auditing Demystified - I've heard from a couple of customers recently asking about BPM aud... http://ow.ly/2AfbAn AMIS, Oracle & Java ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/gb4HLbUarR SOA Community ?Let us know what was best at #OOW @soacommunity save trip home - thanks for coming to #SF ;-) see you at #OOW2014 pic.twitter.com/xbWXjRapqh Lonneke Dikmans ?Nice @dschmied is talking about the different steps in his project. He starts with explaining the user interface design #oow13 #ux #acm Lonneke Dikmans ?Saving the best for the end: managing knowledge worker processes by @dschmied and Prasen.#oow13 #acm cool stuff: adaptive case management Luis Augusto Weir ?SOA Governance is more than just OER. Requires people, processes and tools. Check it out #SOA #soacommunity http://youtu.be/Ohn06smVKVw Lonneke Dikmans ?“@OracleSOA: #oow Join us for:Enterprise SOA Infrastructure Best Practices Thu 9/26 2:00 PM - 3:00 PM Moscone West - 2020 SOA Community ?Business Process Management (BPM) 11g PS6 Awareness Course http://wp.me/p10C8u-1as Ajay Khanna ?Detect, Analyze, Act - Fast! http://wp.me/p10C8u-1ao via @soacommunity #OracleBPM Simone Geib ?It took a while, but I finally reached 500 followers. Thanks everybody and especially @soacommunity :) SOA Community ?Functional Testing Business Processes In Oracle BPM Suite 11g by Arun Pareek http://wp.me/p10C8u-1aq SOA Community Distribute the September edition of the SOA Community newsletter READ it! Didn't receive it register http://www.oracle.com/goto/emea/soa #soacommunity SOA Community ?Detect, Analyze, Act - Fast! by Ajay Khanna http://wp.me/p10C8u-1ao Robert van Mölken ?Finalised my #OOW presentation #CON8736 and live demo on wednesday 25th at 11:45am. Also giving a short version at the SOA CAB on thursday. Rajesh Raheja ?"The AppAdvantage of Oracle Cloud & On-premises Integration" http://bit.ly/14RYHmZ SOA Community ?Additional new content SOA & BPM Partner Community http://wp.me/p10C8u-1aw Dain Hansen ?Right now #oow13 SOA, BPM - Customer Advisory Boards. 'No tweeting' says @SOASimone. Instagram of funny cats still ok. leonsmiers ?Case Management with Oracle BPM Suite our presentation on #oow13 http://www.slideshare.net/leonsmiers/oracle-open-world-2013-case-management-smiers-kitson … #capgemini @nkitson72 Mark Simpson ?Flextronics reduced cost of processing an invoice to <$1 from $7 due to BPM @OracleBPM #oow13 saving millions. Way less than industry avg. Holger Mueller ?#Siemens Shared Services CIO says that #Fusion #Middleware made the difference for #Oracle over #Workday. #Integration matters. #OOW13 oracleopenworld ?Miss any #oow13 keynotes, or simply want to rewatch? Check out the live streaming site for keynotes on demand: http://pub.vitrue.com/RG4D SOA Community ?Analyze your m2m data and act on it! Big data Pattern matching, fast data & soa #soacommunity #oow pic.twitter.com/48Q1z4ckh7 SOA Community ?Top tweets SOA Partner Community – September 2013 http://wp.me/p10C8u-1cR Simone Geib ?#oraclesoa hands on lab at #oow13 pic.twitter.com/IJJrqXIMiu Danilo Schmiedel #oow13 CON8436: Managing Knowledge Worker Processes. Come & get a free Adaptive Case Management poster @soacommunity pic.twitter.com/FRc2CSyLwb John Sim ?Great job again Jurgen @soacommunity helping bring Ace Community together! Danilo Schmiedel ?Excellent #OracleBPM Adaptive Case Management intro by @heidibuelowBPM and Prasen at the #oow13 demo ground.Last chance today @soacommunity SOA Community ?Thanks to all our #bpm #soa and #weblogic partners for the great middleware business #oow #soacommunity pic.twitter.com/dBwZ8DMHfH Whitehorses ?Thanks @soacommunity for the party tonight. Great to meet product management & see all the talented EMEA middleware specialists. #oow13 Danilo Schmiedel ?Great tool demo from Link Consulting about managing your SOA with OER #oow13 @soacommunity Torsten Winterberg ?“@soacommunity: thanks to @dschmied and @OC_WIRE for making it happen to have our case management poster as printed version hier at #oow13 Ronald Luttikhuizen ?These were the architects involved in the diagram excitement :) just after State of SOA podcast with @OTNArchBeat pic.twitter.com/5B8jIrVTA9 SOA Community ?Tanks to AVIO for the excellent #bpmn poster and the great bpm business - visit then at #OOW & get the poster pic.twitter.com/ebTg9pFY1C Dain Hansen ?Kurian introducing Oracle Platform-as-a-Service developments. #oow13 #OracleCloud pic.twitter.com/evJLTU53rx Bruce Tierney ?API Management "multi-level pie chart" at #oow13 by Oracle's Tim Hall pic.twitter.com/q12OIRdaue Dain Hansen ?This is not your Daddy's BAM @soacommunity: Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/EvwqXW9U5j SOA Community ?Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/LybHxyF362 SOA Community ?SOA governance by @Yogesh_Sontakke at demo point sr214 many good new features - key for soa projects #oow #soa pic.twitter.com/DFK0ummsK1 SOA Community ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/GDKcqDGhCF SOA Community ?Adaptive Case Management demo point at #OOW visit @heidibuelowBPM get a demo and cmmn notation poster #soacommunity pic.twitter.com/T7yEyI7tdn Lonneke Dikmans ?In case you missed it: http://blog.vennster.nl/2013/09/case-management-part-1.html?spref=tw … Lucas Jellema ?SOA Suite news: Cloud Adapters RightNow and SalesForce plus SDK to develop custom cloud adapters (CY13); REST/JSON support in SB/SCA (12c) Oracle SOA ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/UfPB Dain Hansen ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/4QWA Hajo Normann ?#BigData, eventing & real time #analytics suggest timely next actions in #oracleBPM & #oracleACM; #oow13 #FastData pic.twitter.com/aFVGrTXPqu Mark Simpson ?OEP CQL engine now used in BAM12c for event stream summary computation with temporal and pattern match features to feed dashboards. #oow13 Mark Simpson ?BAM12c virtually a new product. Analytics that senses ahead of time and also compares to historical trends to guide process or case #oow13 Andrejus Baranovskis ?Enabling UI Shell 12c/11g Multitasking Behavior http://fb.me/18l9vxQfA Amit Zavery ?Oracle Fusion Middleware Empowers Business Users, EVP Thomas Kurian's session summary http://onforb.es/18Ta1jf #oow13 #oraclemiddle #oracle Vikas Anand ?#oow13 #oracleopenworld BPM on display at Middleware keynote by Thomas Kurian pic.twitter.com/PMm719S0Ui SOA Community ?BPM composer - business user empowerment #oow #soacommunity #bpmsuite pic.twitter.com/0Qgl6oVh0h SOA Community ?Model your process in BPMN - make is executable and analyze & improve them #oow #soacommunity pic.twitter.com/jkLlObDdoi Bruce Tierney ?@demed and Thomas Kurian talk mobile and cloud at #oow13 pic.twitter.com/bAAeqn5a2V Amit Zavery ?Thomas Kurian showcasing all the new features of Oracle Fusion Middleware #oraclemiddle #oow13 SOA Community ?Demo time cloud adapters in #soasuite at Thomas Kurian keynote. Build and integrate mobile apps in minutes #oow pic.twitter.com/qTnCOJLLwS SOA Community ?Soa suite cloud adapters and mobile apps by @demed at Thomas Kurian keynote #oow #oracle #soacommunity pic.twitter.com/5aMLkNH4Ng Danilo Schmiedel ?First impressions from Oracle Open World 2013 http://wp.me/p2fG8x-77 @soacommunity @OC_WIRE SOA Community ?Good morning SFO let us know if you attend #OOW & #OPN keynote - #soacommunity pic.twitter.com/hzLYGDlRgE Simon Haslam ?Had a very useful @wlscommunity PAC meeting yesterday... & probably the best swag to date! pic.twitter.com/Lqus8ysbp7 Vikas Anand ?Oracle SOA Suite - Team Blog http://bit.ly/18I1Zj7 Rajesh Raheja ?Introducing new Cloud Connectivity Adapters #soa #demopod #oow13. I'll be there Sep 23 & 24 3-6pm to meetup http://bit.ly/18I1Zj7 leonsmiers ?..and again a very successful Oracle SOA/BPM partner council on the eve of #oow13. Thanks Jurgen! @soacommunity pic.twitter.com/aM1LMlb7Yw Vikas Anand ?#oow13 #soa #oep #exalogic Canon Delivers Fast Data with Oracle Event Processing (Oracle SOA Suite) http://bit.ly/1dwPeHb #soacommunity Rolf Scheuch ?The ACM poster is a big success. Great talks and .... I am soon out of posters! #bpmcon #ACM pic.twitter.com/TriaUyXRWK Oracle SOA ?British Telecom Sucess with Oracle B2B #oow #soa #b2b http://pub.vitrue.com/1RWi leonsmiers ?(Oracle) Case Management supporting re-platforming, a pre-read before our presentation at #oow13 http://leonsmiers.blogspot.com/2013/09/case-management-supporting-re.html … #capgemini #yammer SOA & BPM Partner CommunityFor regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Twitter,SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle @ AIIM Conference

  - by [email protected]

  Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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• SSIS Prehistory video

  - by jamiet

  I’m currently wasting spending my Easter bank holiday putting together my presentation SSIS Dataflow Performance Tuning for the upcoming SQL Bits conference in London and in doing so I’m researching some old material about how the dataflow actually works. Boring as it is I’ve gotten easily sidelined and have chanced upon an old video on Channel 9 entitled Euan Garden - Tour of SQL Server Team (part I). Euan is a former member of the SQL Server team and in this series of videos he walks the halls of the SQL Server building on Microsoft’s Redmond campus talking to some of the various protagonists and in this one he happens upon the SQL Server Integration Services team. The video was shot in 2004 so this is a fascinating (to me anyway) glimpse into the development of SSIS from before it was ever shipped and if you’re a geek like me you’ll really enjoy this behind-the-scenes look into how and why the product was architected. The video is also notable for the presence of the cameraman – none other than the now-rather-more-famous-than-he-was-then Robert Scoble. See it at http://channel9.msdn.com/posts/TheChannel9Team/Euan-Garden-Tour-of-SQL-Server-Team-part-I/ Enjoy! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• How to become a Kernel/Systems/Device driver programmer?

  - by accordionfolder

  Hello all! I currently work in a professional capacity as a software engineer working with the Android OS. We work at integrating our platform as a native daemon among other facets of the project. I primarily work in Java developing the SDK and Android applications, but get to help with the platform in C/C++. Anywho, I have a great interest to work professionally developing low level for linux. I am not unhappy in my current position and will hang around as long as the company lets me (as a matter of fact I quite enjoy working there!), but I would like to work my way that direction. I've been working through Linux Kernel Development (Robert Love) and The Linux Programming Interface (Michael Kerrisk) (In addition to strengthening my C skills at every chance I get) and casually browsing Monster and similar sites. The problem I see is, there are no entry level positions. How does one break into this field? Anytime I see "Linux Systems Programmer" or "Linux Device Driver Programmer" they all require at the minimum 5-7 years of relevant experience. They want someone who knows the ropes, not a junior level programmer (I've been working for 7 months now...). So, I'm assuming, that some of you on stackoverflow work in a professional capacity doing just what I would like to do. How did you get there? What platforms did you use to work your way there? Am I going to have a more difficult time because I have my bachelors in CSC as opposed to a computer engineer (where they would experience a bit more embedded, asm, etc)?

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• E.T. II – Extinction [Fake Movie Sequel Video]

  - by Asian Angel

  It has been years since E.T. returned home and Elliot is all grown up now. But things are about to get a lot more interesting when E.T. returns to help save the Earth. The only problem is that the invaders are the people from E.T.’s own planet. Forget cute and cuddly…extinction is the name of the game in this well edited fake sequel trailer from YouTube user Robert Blankenheim. Warning: If you have fond, warm memories of the original E.T. movie, then you may want to skip this video. These extra-terrestrials are literally portrayed as pure, bloodthirsy evil. ET Sequel: “ET-X” (Extended Trailer) [via Geeks are Sexy] Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Manage Your Favorite Social Accounts in Chrome and Iron with Seesmic E.T. II – Extinction [Fake Movie Sequel Video] Remastered King’s Quest Games Offer Classic Gaming on Modern Machines Compare Your Internet Cost and Speed to Global Averages [Infographic] Orbital Battle for Terra Wallpaper WizMouse Enables Mouse Over Scrolling on Any Window

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• SSIS Prehistory video

  - by jamiet

  I’m currently wasting spending my Easter bank holiday putting together my presentation SSIS Dataflow Performance Tuning for the upcoming SQL Bits conference in London and in doing so I’m researching some old material about how the dataflow actually works. Boring as it is I’ve gotten easily sidelined and have chanced upon an old video on Channel 9 entitled Euan Garden - Tour of SQL Server Team (part I). Euan is a former member of the SQL Server team and in this series of videos he walks the halls of the SQL Server building on Microsoft’s Redmond campus talking to some of the various protagonists and in this one he happens upon the SQL Server Integration Services team. The video was shot in 2004 so this is a fascinating (to me anyway) glimpse into the development of SSIS from before it was ever shipped and if you’re a geek like me you’ll really enjoy this behind-the-scenes look into how and why the product was architected. The video is also notable for the presence of the cameraman – none other than the now-rather-more-famous-than-he-was-then Robert Scoble. See it at http://channel9.msdn.com/posts/TheChannel9Team/Euan-Garden-Tour-of-SQL-Server-Team-part-I/ Enjoy! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Compelling Keynotes Coming: Oracle OpenWorld Latin America

  - by Oracle OpenWorld Blog Team

  Make your plans now for 4-6 December in São Paulo! Again this year there are informative and inspiring keynotes lined up for Oracle OpenWorld Latin America. For the opening keynote on 4 December, Oracle President Mark Hurd and Chief Technology Officer Edward Screven will talk about the many elements that are defining the convergence of business and information technology. The next day's keynote will focus on cloud computing, diving deeply into how mobile and social technologies play into this critical way of delivering services. Featured speakers are Oracle executives Thomas Kurian, Andrew Mendelsohn, and Robert Shimp. On Thursday, 6 December, Anthony Lye, Oracle senior vice president, will discuss the customer experience revolution and how the analysis of customer behavior can help shape companies' ability to understand and adapt more effectively to their customers' needs and wants. And, of course, Oracle partners always have interesting and exciting things to say. Be sure to come hear about innovations from Odebrecht, CTIS Tecnologia, and Intel do Brasil executives on topics including technology adoption that drives business results; the "Model School" revolution; and the role of the data center as technology advances. You can still enjoy Early Bird savings through 3 December, so register now!

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• 50 Years of LEDs: An Interview with Inventor Nick Holonyak [Video]

  - by Jason Fitzpatrick

  The man who powered on the first LED half a century ago is still around to talk about it; read on to watch an interview with LED inventor Nick Holonyak. The most fascinating thing about Holonyak’s journey to the invention of the LED was that he started off trying to build a laser and ended up inventing a super efficient light source: Holonyak got his PhD in 1954. In 1957, after a year at Bell Labs and a two year stint in the Army, he joined GE’s research lab in Syracuse, New York. GE was already exploring semiconductor applications and building the forerunners of modern diodes called thyristors and rectifiers. At a GE lab in Schenectady, the scientist Robert Hall was trying to build the first diode laser. Hall, Holonyak and others noticed that semiconductors emit radiation, including visible light, when electricity flows through them. Holonyak and Hall were trying to “turn them on,” and channel, focus and multiply the light. Hall was the first to succeed. He built the world’s first semiconductor laser. Without it, there would be no CD and DVD players today. “Nobody knew how to turn the semiconductor into the laser,” Holonyak says. “We arrived at the answer before anyone else.” But Hall’s laser emitted only invisible, infrared light. Holonyak spent more time in his lab, testing, cutting and polishing his hand-made semiconducting alloys. In the fall of 1962, he got first light. “People thought that alloys were rough and turgid and lumpy,” he says. “We knew damn well what happened and that we had a very powerful way of converting electrical current directly into light. We had the ultimate lamp.” How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems 7 Ways To Free Up Hard Disk Space On Windows

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• Unity custom shaders and z-fighting

  - by Heisenbug

  I've just readed a chapter of Unity iOS Essential by Robert Wiebe. It shows a solution for handling z-figthing problem occuring while rendering a street on a plane with the same y offset. Basically it modified Normal-Diffuse shader provided by Unity, specifing the (texture?) offset in -1, -1. Here's basically what the shader looks like: Shader "Custom/ModifiedNormalDiffuse" { Properties { _Color ("Main Color", Color) = (1,1,1,1) _MainTex ("Base (RGB)", 2D) = "white" {} } SubShader { Offset -1,-1 //THIS IS THE ADDED LINE Tags { "RenderType"="Opaque" } LOD 200 CGPROGRAM #pragma surface surf Lambert sampler2D _MainTex; fixed4 _Color; struct Input { float2 uv_MainTex; }; void surf (Input IN, inout SurfaceOutput o) { half4 c = tex2D (_MainTex, IN.uv_MainTex) *_Color; o.Albedo = c.rgb; o.Alpha = c.a; } ENDCG } FallBack "Diffuse" } Ok. That's simple and it works. The author says about it: ...we could use a copy of the shader that draw the road at an Offset of -1, -1 so that whenever the two textures are drawn, the road is always drawn last. I don't know CG nor GLSL, but I've a little bit of experience with HLSL. Anyway I can't figure out what exactly is going on. Could anyone explain me what exactly Offset directly does, and how is solves z-fighting problems?

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• SQL Contest – Result of Cartoon Contest

  - by pinaldave

  Earlier we had an excellent contest ran with the help of Embarcadero Technologies. We had two different contests on the same day sponsored by the kind folks at Embarcadero. Here are the details of the winners. 1) Win USD 25 Amazon Gift Cards (10 Units) We had announced that we will award USD 25 Amazon Gift Cards to 10 lucky winners who will download the DB Optimizer between Nov 29 to Dec 8. Here is the name of the winners. Winners will get Amazon Gift Cards USD 25 in the next 5 days of this blog post to their registered email address. If you do not receive the card, do send me email (Pinal at sqlauthority.com) and I will follow up on the details. Name of the winners: Ramdas Narayanan Krishna Uppuluri Donna Kray Santosh Gupta Robert Small Samit Bhatt Bernd Baumanns Rodrigo Oriola Jim Woodin Alfred Sandou 2) Win Star Wars R2-D2 Inflatable R/C We had cartoon contest. If you have not read the cartoon – I suggest you go over this cartoon story one more time. The task was to give the correct answer with some interesting note along with it. We selected a few good quotes and put them together. We later on picked the winner by using random algorithm. The winner gets fantastic Star Wars R2-D2 Inflatable R/C. Name of the winner: Aadhar Joshi. He wins R2-D2. You can read his comment over here. Thank you all for participating in the contest – this was fun – if you have liked it do let me know and we will come up with something new for you next time. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Idea of an algorithm to detect a website's navigation structure?

  - by Uwe Keim

  Currently I am in the process of developing an importer of any existing, arbitrary (static) HTML website into the upcoming release of our CMS. While the downloading the files is solved successfully, I'm pulling my hair off when it comes to detect a site structure (pages and subpages) purely from the HTML files, without the user specifying additional hints. Basically I want to get a tree like: + Root page 1 + Child page 1 + Child page 2 + Child child page1 + Child page 3 + Root page 2 + Child page 4 + Root page 3 + ... I.e. I want to be able to detect the menu structure from the links inside the pages. This has not to be 100% accurate, but at least I want to achieve more than just a flat list. I thought of looking at multiple pages to see similar areas and identify these as menu areas and parse the links there, but after all I'm not that satisfied with this idea. My question: Can you imagine any algorithm when it comes to detecting such a structure? Update 1: What I'm looking for is not a web spider, but an algorithm do create a logical tree of the relationship of the pages to be able to create pages and subpages inside my CMS when importing them. Update 2: As of Robert's suggestion I'll solve this by starting at the root page, and then simply parse links as you go and treat every link inside a page simply as a child page. Probably I'll recurse not in a deep-first manner but rather in a breadth-first manner to get a more balanced navigation structure.

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• Friday Spotlight: Network Troubleshooting with Oracle Linux

  - by Chris Kawalek

  Happy Friday, everyone! Our Spotlight this week is on a fantastic new article by Oracle's Robert Chase and posted on Oracle Technology Network. The article steps through, with command line examples, several strategies for tracking down network connectivity issues. From the article: "When applications that use network connectivity for communication are not working, the cause is often a mystery. Despite advances in modern operating systems, many users believe there is no way to directly "see" what's going over the wire, and that often leads to confusion and difficulties when something goes wrong. The reality is that you can actually see what's going over the wire, and there are a number of tools built into Oracle Linux for troubleshooting network issues. This article will help solve some of the mystery and make network connectivity a bit more user friendly." I highly recommend checking this article out, it's a good one! Network Troubleshooting with Oracle Linux  We'll see you next week! -Chris 

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• links for 2011-02-03

  - by Bob Rhubart

  Webcast: Reduce Complexity and Cost with Application Integration and SOA Speakers: Bruce Tierney (Product Director, Oracle Fusion Middleware) and Rajendran Rajaram (Oracle Technical Consultant). Thursday, February 17, 2011. 10 a.m. PT/1 p.m. ET. (tags: oracle otn soa fusionmiddleware) William Vambenepe: The API, the whole API and nothing but the API William asks: "When programming against a remote service, do you like to be provided with a library (or service stub) or do you prefer 'the API, the whole API, nothing but the API?'" (tags: oracle otn API webservices soa) Gary Myers: Fluffy white Oracle clouds by the hour Gary says: "Pay-by-the-hour options are becoming more common, with Amazon and Oracle are getting even more intimate in the next few months. Yes, you too will be able to pay for a quickie with the king of databases (or queen if you prefer that as a mental image). " (tags: oracle otn cloudcomputing amazon ec2) Conversation as User Assistance (the user assistance experience) "To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies." -- Ultan O'Broin (tags: oracle otn enterprise2.0 userexperience) Webcast: Oracle WebCenter Suite – Giving Users a Modern Experience Thursday, February 10, 2011. 11 a.m. PT/2 p.m. ET. Speakers: Vince Casarez, Vice President of Enterprise 2.0 Product Management, Oracle; Erin Smith, Consulting Practice Manager – Portals, Oracle; Robert Wessa, Consulting Technical Director,  Enterprise 2.0 Infrastructure, Oracle.  (tags: oracle otn enterprise2.0 webcenter)

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• Oracle at Work videó: Banca Transilvania, Exadata és Exalogic, alkalmazások és adattárház

  - by user645740

  Az ORACLE AT WORK videók sorában most a Banca Transilvania romániai bank felso vezetoi osztják meg gyakorlati tapasztalataikat az Exadata Database Machine és az Exalogic megoldások banki muködésérol. Videó link: Video Case Study with Banca Transilvania.    A kolozsvári székhelyu Banca Transilvania a harmadik legnagyobb bank Romániában, 1,5 millió aktív ügyfelet kezel, a bank növekszik. Amikor 1999-ben megjelent a II. generációs Exadata V2-es sorozat, ebbol a Banca Transilvania volt az elso banki vásárló a világon. Eloször az adattárházukat helyezték át Exadatára, hatalmas teljesítmény ugrást tapasztaltak, amit az üzlet ki is tudott használni, több riport, extrém jó válaszidokkel, gyorsabb batch futások. A cél a banki architektúra Exadata és Exalogic rendszerre történo konszolidálása. A videóban az Exadata + Exalogic megoldásuk elonyeirol a Banca Transilvania vezetoi beszélnek: Robert C. Rekkers, CEO;  Leontin Toderici, COO;  Marius Ursuti, IT Director. az alkalmazásaikat Oracle-ön konszolidálják kártya rendszer új core-banking rendszer: FLEXCUBE is az Exadatán fog muködni, ez segíti a bankot a növekedésben, a növekvo ügyfélszám, tranzakciók kezelésében Siebel CRM tesztelik az Exa architektúrán az Oracle E-Business Suite alkalmazásokat is legjobb teljesítmény Oracle adatbázisokra, kisebb válaszidok, adattárház és Oracle OLAP: költségcsökkenés, 30-szor gyorsabb muködés Exalogic: alkalmazásszerverek konszolidációja WebLogic szerveren a bank tesztjei is azt mutatják, hogy az Exalogic elonyei még jobban kidomborodnak az Exadata használatával együtt a gépek beállítását követoen 24 órán belül már kezdhetik a munkát, az elore telepített szoftverekkel, a gyárilag alaposan tesztelt és hangolt gépekkel egyszerubb architektúra, ennek menedzsmentje is kisebb költségu általánosan minden rendszer bevezetési ideje lecsökken az Exa architektúrán lehetové teszi új termékek és szolgáltatások gyorsabb bevezetését költségcsökkentés, teljes költség, Total Cost csökkent kiemelték az Oracle Corporation  felkészült csapatának rugalmasságát az Oracle folyamatos fejlesztése, innovációja, supportja Videó link: Video Case Study with Banca Transilvania.

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• Linux to Solaris @ Morgan Stanley

  - by mgerdts

  I came across this blog entry and the accompanying presentation by Robert Milkoski about his experience switching from Linux to Oracle Solaris 11 for a distributed OpenAFS file serving environment at Morgan Stanley. If you are an IT manager, the presentation will show you: Running Solaris with a support contract can cost less than running Linux (even without a support contract) because of technical advantages of Solaris. IT departments can benefit from hiring computer scientists into Systems Programmer or similar roles.  Their computer science background should be nurtured so that they can continue to deliver value (savings and opportunity) to the business as technology advances. If you are a sysadmin, developer, or somewhere in between, the presentation will show you: A presentation that explains your technical analysis can be very influential. Learning and using the non-default options of an OS can make all the difference as to whether one OS is better suited than another.  For example, see the graphs on slides 3 - 5.  The ZFS default is to not use compression. When trying to convince those that hold the purse strings that your technical direction should be taken, the financial impact can be the part that closes the deal.  See slides 6, 9, and 10.  Sometimes reducing rack space requirements can be the biggest impact because it may stave off or completely eliminate the need for facilities growth. DTrace can be used to shine light on performance problems that may be suspected but not diagnosed.  It is quite likely that these problems have existed in OpenAFS for a decade or more.  DTrace made diagnosis possible. DTrace can be used to create performance analysis tools without modifying the source of software that is under analysis.  See slides 29 - 32. Microstate accounting, visible in the prstat output on slide 37 can be used to quickly draw focus to problem areas that affect CPU saturation.  Note that prstat without -m gives a time-decayed moving average that is not nearly as useful. Instruction level probes (slides 33 - 34) are a super-easy way to identify which part of a function is hot.

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• Java EE 7 JSR Submitted

  - by Tori Wieldt

  Java EE 7 has been filed as JSR 342 in the JCP program. This JSR (Java Specification Request) will develop Java EE 7, the next version of the Java Platform, Enterprise Edition. It is an "umbrella JSR" because the specification includes a collection of several other JSRs. The proposal suggests the addition of two new JSRs: Concurrency Utilities for Java EE (JSR-236) and JCache (JSR-107) as well as updates to JPA, JAX-RS, JSF, Servlets, EJB, JSP, EL, JMS, JAX-WS, CDI, Bean Validation, JSR-330, JSR-250, and Java Connector Architecture. There are also two new APIs under discussion: a Java Web Sockets API and a Java JSON API. These are the new JSRs that are currently up for ballot:• JSR 342: Java Platform, Enterprise Edition 7 Specification• JSR 340: Java Servlet 3.1 Specification• JSR 341: Expression Language 3.0• JSR 343: Java Message Service 2.0• JSR 344: JavaServer Faces 2.2All 5 JSRs are now up for Executive Committee voting with ballots closing on 14 March, and slated for inclusion in Java EE  7.  All of these JSRs are also open for Expert Group nominations. Any JCP member can nominate themself to serve on the Expert Groups for these JSRs. Details on how to become a JCP member are on jcp.org. The JCP gives you a chance to have your own work become an official component of the Java platform and to offer suggestions for improving and growing the technology. Either way, everyone in the Java community benefits from your participation.There's a nice discussion about Java EE 7 in this podcast with Java EE spec lead Robert Chinnici and more information in this blog post on the Aquarium. It's exciting to see so much activity currently underway.

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• if/else statements or exceptions

  - by Thaven

  I don't know, that this question fit better on this board, or stackoverflow, but because my question is connected rather to practices, that some specified problem. So, consider an object that does something. And this something can (but should not!) can go wrong. So, this situation can be resolved in two way: first, with exceptions: DoSomethingClass exampleObject = new DoSomethingClass(); try { exampleObject.DoSomething(); } catch (ThisCanGoWrongException ex) { [...] } And second, with if statement: DoSomethingClass exampleObject = new DoSomethingClass(); if(!exampleObject.DoSomething()) { [...] } Second case in more sophisticated way: DoSomethingClass exampleObject = new DoSomethingClass(); ErrorHandler error = exampleObject.DoSomething(); if (error.HasError) { if(error.ErrorType == ErrorType.DivideByPotato) { [...] } } which way is better? In one hand, I heard that exception should be used only for real unexpected situations, and if programist know, that something may happen, he should used if/else. In second hand, Robert C. Martin in his book Clean Code Wrote, that exception are far more object oriented, and more simple to keep clean.

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• When does the "Do One Thing" paradigm become harmful?

  - by Petr

  For the sake of argument here's a sample function that prints contents of a given file line-by-line. Version 1: void printFile(const string & filePath) { fstream file(filePath, ios::in); string line; while (file.good()) { getline(file, line); cout << line << endl; } } I know it is recommended that functions do one thing at one level of abstraction. To me, though code above does pretty much one thing and is fairly atomic. Some books (such as Robert C. Martin's Clean Code) seem to suggest breaking the above code into separate functions. Version 2: void printLine(const string & line) { cout << line << endl; } void printLines(fstream & file) { string line; while (file.good()) { getline(file, line); printLine(line); } } void printFile(const string & filePath) { fstream file(filePath, ios::in); printLines(file); } I understand what they want to achieve (open file / read lines / print line), but isn't it a bit of overkill? The original version is simple and in some sense already does one thing - prints a file. The second version will lead to a large number of really small functions which may be far less legible than the first version. Wouldn't it be, in this case, better to have the code at one place? At which point does the "Do One Thing" paradigm become harmful?

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• What is the ideal length of a method?

  - by iPhoneDeveloper

  In object-oriented programming, there is no exact rule on the maximum length of a method , but I still found these two qutes somewhat contradicting each other, so I would like to hear what you think. In Clean Code: A Handbook of Agile Software Craftsmanship, Robert Martin says: The first rule of functions is that they should be small. The second rule of functions is that they should be smaller than that. Functions should not be 100 lines long. Functions should hardly ever be 20 lines long. and he gives an example from Java code he sees from Kent Beck: Every function in his program was just two, or three, or four lines long. Each was transparently obvious. Each told a story. And each led you to the next in a compelling order. That’s how short your functions should be! This sounds great, but on the other hand, in Code Complete, Steve McConnell says something very different: The routine should be allowed to grow organically up to 100-200 lines, decades of evidence say that routines of such length no more error prone then shorter routines. And he gives a reference to a study that says routines 65 lines or long are cheaper to develop. So while there are diverging opinions about the matter, is there a functional best-practice towards determining the ideal length of a method for you?

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• SOA Cloud and Service Technology Symposium December 4-5th 2013 in Mexico

  - by JuergenKress

  Do you want to attend the SOA; Cloud and Service Technology Symposium December 4-5th 2013 in Mexico? Please feel free to use the promotional code “Q14CB324” for a 50% discount. Here are the Conference presentations from Partners and Oracle: "Cloud Service Brokers" Jürgen Kress, Oracle, Rolando Carrasco, S&P Solutions "Fast Data - Delivering High-Velocity and Volume Big Data Business Value in Real Time" Robin Smith, Oracle, Robert Greene, Oracle "Unlocking the Value of Big Data" Raul Goycoolea Seoane, Oracle "Modeling Business Process Architecture on BPMN 2.0 and Decomposing it to Service Inventory" Jorge Heredia, Itehl Consulting "BPM and Dynamic/Adaptive Case Management - Friends or Foes?" Manas Deb, Oracle "Building SOA and MDM Solutions to Enable Cloud Adoption" Luis Weir, HCL, John Dunn, HCL "Secure Applications in the Cloud: Security & Privacy Patterns and Mechanisms" Ricardo Puttini, University of Brasília, Anderson Nascimento, University of Brasília "SOA, Data Grids, Mobile and Clouds - Where Next for SOA?" Matt Brasier, C2B2 Consulting LTD "Achieving Greater Responsiveness with BPM" Andre Boaventura, Oracle Do you want to meet the Oracle team at the conference? Please send us a message on twitter @soacommunity. Do you want to network at the conference? Please use the #soacommunity. For details and registrations please visit the conference website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Symposium,Thmas Erl,Service Technolgy Symosium,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle Financials In the News

  - by Di Seghposs

  Coming off of OpenWorld and all the excitement around Oracle’s “Cloud” strategy, we thought we’d share what others had to say recently about Oracle’s financial solutions in and out of the cloud: Information Management, the educated reader’s choice for the latest news, commentary and feature content serving the information technology and business community, had an interesting blog post from Bill McNee of Saugatuck Technology, entitled, “A Bull Market for Finance Cloud Apps”. In the post, he highlights Oracle as one of the ‘significant players’ in the space… Oracle: As recently announced, Oracle is now aggressively marketing its Oracle Fusion Financials Cloud Service to midsize and large enterprise customers. While we anticipate that this solution set will primarily appeal to a portion of the existing Oracle customer footprint, rather than taking share from competitors, it is embedding some strong mobile and social capabilities that should help it gain traction. Read the full article - “A Bull Market for Finance Cloud Apps” Ventana Research, a leading benchmark research and advisory services firm, made mention to Oracle Fusion Financials in a recent blog post. While we all know ‘boring is cool’, it was cool to see Robert Kugel, SVP Research, discussing Oracle’s Fusion Financials strategy. Here’s some excerpts: “For at least the next five years I believe Oracle has a good strategy, because the transition from the existing Oracle ERP offerings to Fusion Financials can be less painful than similar migrations…” “Deploying Fusion GL can facilitate a more consistent and faster way to execute finance department functions.” “Fusion Financials is the go-forward accounting and financial applications suite that will coexist…” “Whether or not it’s time to migrate, I think all users of Oracle’s E-Business Suite, Oracle Applications, PeopleSoft and JD Edwards software should consider Fusion GL as part of an ongoing program to extract more value from their core financial systems.” Read the full article - “Oracle Fusion Financials: Boring is Cool”

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• links for 2010-06-15

  - by Bob Rhubart

  You're invited : Oracle Solaris Day, June 28th, Herzliya - Openomics How open innovation and technology adoption translates to business value, with stories from our developer support work at Sun ISV Engineering (tags: ping.fm) Edwin Biemond: Enriching and Forwarding your data with the Spring Component in SOA Suite 11g PS2 Oracle ACE Edwin Biemond describes "how easy it is to use Java in the Spring Component, how you can wire this Component to other Components, Services or References adapters." (tags: oracleace soa oracle middleware) Venkatakrishnan J: Oracle BI EE 10.1.3.4.1 - Currency Conversions & FX Translations &ndash; Part 1 "As part of the BI EE setup we need to ensure that such local currency transactions are converted to a common reporting currency," says Rittman Mead's Venkatakrishnan. (tags: oracle businessintelligence) Richard Veryard: Ecosystem SOA 2 "What are the problems of large complex sociotechnical systems?" asks Rich Veryard?  "How far do SOA and enterprise architecture help to address this problem space, and what else might we need?" (tags: soa entarch) Khanderao Kand: Oracle BPM Suite .. unified engine.. "This Suite is based on unified process foundation of Oracle Business Process Management Suite 11g . It has the same engine that executes both BPEL and BPMN processes, " says Kand.  (tags: bpel soa bpm oracle) Webcast: Revealing the Secrets that will Re-Energize your Services Strategies  Oracle's Peter Heller and Robert Covington discuss how to overcome the many unforeseen technical and organizational barriers in order to meet the high expectations of dynamic business requirements in this live webcast, July 14, 2010, 9:00 AM PDT / Noon EDT (tags: entarch oracle webcast)

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• Web Seminar - The Oracle Database Appliance: How to Sell a Unique Product!

  - by swalker

  Dear partner, You are exclusively invited to join us for a webcast, dedicated to Oracle’s EMEA Partners, on the Oracle Database Appliance value proposition, positioning and ecosystem – to help you capture new business and help your customers roll out their solutions fast, easily, safely and with maximum cost efficiency! Join us to learn about: ODA Benefits: Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins: What can we Learn? Objection Handling: Overcoming the most common customer questions Going beyond the Database: The ODA ECO System for applications, backup & more… When combined with your high-value services (e.g., migration, consolidation), the end result is a database system that you can use to grow the business in your existing accounts, or capture new business. Join us at the EMEA partner webcast hosted by Robert Van Espelo Cloud and Virtualization Leader, EMEA Business Development on Thursday, April 12, at 9:00am UK / 10:00am CET. The presentation will be given in English. To register for this webcast click here We look forward to talking to you on April 12! Best regards,Giuseppe Facchetti EMEA Partner Business Development Manager Oracle EMEA, Hardware Sales Paul LeonardEMEA Partner Marketing Manager Oracle EMEA, Systems Marketing

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• Podcast Show Notes: DevOps and Continuous Integration

  - by Bob Rhubart

  The topic on the table for the latest OTN ArchBeat series of programs is DevOps. The panelists for this conversation are three gentlemen who, by no small coincidence, have some expertise on the topic. The Panel Tim Hall is the Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture. Robert Wunderlich is Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack. Peter Belknap is director of product management for SOA Integration at Oracle. The Conversation Listen to Part 1: DevOps and Continuous Integration: The Basics The panel discusses why DevOps matters and how it changes development methodologies and organizational structure. Listen to Part 2: DevOps and the Evolution of Enterprise IT (Dec 20) The panel discusses where DevOps fits with cloud computing and other evolutionary changes in enteprise IT. Listen to Part 3: Tech, Talk, and Territorialism (Dec 27) The panel closes out the discusses with a look at DevOps-friendly technologies and the impact of DevOps on communication and governance. Coming Soon Early in the new year OTN ArchBeat will bring you an update on the Oracle Cloud, with details on how you can test drive the Java and Database cloud services. Stay tuned: RSS

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• Missed OpenWorld? Fear not. Customer Service Presentations for you!

  - by Tuula Fai

  As a Customer Service professional, you know the most frightening thing is having mission-critical systems go down when you’re trying to support customers. So while others are munching on candy this Halloween, why not spend your time listening to these Oracle OpenWorld sessions?   Oracle Service Vision and Roadmap Oracle RightNow Cross-Channel Contact Center Oracle RightNow Web Customer Service Oracle RightNow Chat Cloud Service & Oracle RightNow Virtual Assistant Cloud Service Oracle RightNow Social Customer Service Oracle RightNow Cloud Service - Upgrades Oracle Service – EBS Field Service Oracle Service – Siebel Service Oracle Service – Siebel Field Service In these presentations, you will learn the latest capabilities available in Oracle’s Service solutions for delivering a great customer experience. Like the ability to … Serve Your Customers Anywhere to maintain one seamless dialogue Turn Your Contact Center into a Profit Center by giving personal offers Use Social to Get Ahead of Service Issues by capturing and responding to posts Offer Help a Click Away on your support site at the point of need Humanize Web Self-Service with a Virtual Assistant that uses natural conversation As journalist Robert Liparulo said, “Knowledge was like candy: you never turned it down, especially if you didn't have to work too hard to get it.” It’s right here. Listen, Learn and Lead.

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