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  • How to design service that can provide interface as JAX-WS web service, or via JMS, or as local meth

    - by kevinegham
    Using a typical JEE framework, how do I develop and deploy a service that can be called as a web service (with a WSDL interface), be invoked via JMS messages, or called directly from another service in the same container? Here's some more context: Currently I am responsible for a service (let's call it Service X) with the following properties: Interface definition is a human readable document kept up-to-date manually. Accepts HTTP form-encoded requests to a single URL. Sends plain old XML responses (no schema). Uses Apache to accept requests + a proprietary application server (not servlet or EJB based) containing all logic which runs in a seperate tier. Makes heavy use of a relational database. Called both by internal applications written in a variety of languages and also by a small number of third-parties. I want to (or at least, have been told to!): Switch to a well-known (pref. open source) JEE stack such as JBoss, Glassfish, etc. Split Service X into Service A and Service B so that we can take Service B down for maintenance without affecting Service A. Note that Service B will depend on (i.e. need to make requests to) Service A. Make both services easier for third parties to integrate with by providing at least a WS-I style interface (WSDL + SOAP + XML + HTTP) and probably a JMS interface too. In future we might consider a more lightweight API too (REST + JSON? Google Protocol Buffers?) but that's a nice to have. Additional consideration are: On a smaller deployment, Service A and Service B will likely to running on the same machine and it would seem rather silly for them to use HTTP or a message bus to communicate; better if they could run in the same container and make method calls to each other. Backwards compatibility with the existing ad-hoc Service X interface is not required, and we're not planning on re-using too much of the existing code for the new services. I'm happy with either contract-first (WSDL I guess) or (annotated) code-first development. Apologies if my terminology is a bit hazy - I'm pretty experienced with Java and web programming in general, but am finding it quite hard to get up to speed with all this enterprise / SOA stuff - it seems I have a lot to learn! I'm also not very used to using a framework rather than simply writing code that calls some packages to do things. I've got as far as downloading Glassfish, knocking up a simple WSDL file and using wsimport + a little dummy code to turn that into a WAR file which I've deployed.

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  • EF4 + STE: Reattaching via a WCF Service? Using a new objectcontext each and every time?

    - by Martin
    Hi there, I am planning to use WCF (not ria) in conjunction with Entity Framework 4 and STE (Self tracking entitites). If i understnad this correctly my WCF should return an entity or collection of entities (using LIST for example and not IQueryable) to the client (in my case silverlight) The client then can change the entity or update it. At this point i believe it is self tracking???? This is where i sort of get a bit confused as there are a lot of reported problems with STEs not tracking.. Anyway... Then to update i just need to send back the entity to my WCF service on another method to do the update. I should be creating a new OBJECTCONTEXT everytime? In every method? If i am creaitng a new objectcontext everytime in everymethod on my WCF then don't i need to re-attach the STE to the objectcontext? So basically this alone wouldn't work?? using(var ctx = new MyContext()) { ctx.Orders.ApplyChanges(order); ctx.SaveChanges(); } Or should i be creating the object context once in the constructor of the WCF service so that 1 call and every additional call using the same wcf instance uses the same objectcontext? I could create and destroy the wcf service in each method call from the client - hence creating in effect a new objectcontext each time. I understand that it isn't a good idea to keep the objectcontext alive for very long. Any insight or information would be gratefully appreciated thanks

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  • SOA Suite Integration: Part 2: A basic BPEL process

    - by Anthony Shorten
    This is the next in the series about SOA Suite integration with Oracle Utilities Application Framework. One of the first scenarios I am going to illustrate in this series is building a basic BPEL process using Web Service calls to the Oracle Utilities Application Framework. The scenario is this. I will pass in the userid and the BPEL process will call our the AS-User Web Service we created in Part 1. This is just a basic test and illustrate how to import the Web Service into SOA Suite. To use this scenario, you will need access to Oracle SOA Suite, access to a copy of any Oracle Utilities Application Framework based product and Oracle JDeveloper (to build the process). First of all you need to start Oracle JDeveloper and create a new SOA Project to house the BPEL process in. For the purposes of this example I will call the project simpleBPEL and verify that SOA is part of the project. I will select "Composite with BPEL" to denote it as a BPEL process. I can also the same process to create a Mediator or OSB project (refer to the JDeveloper documentation on these technologies). For this example I will use BPEL 1.1 as my specification standard (BPEL 2.0 can also be used if desired). I give the individual BPEL process as simpleBPEL (you can use a different name but I wanted to keep the project and process the same for this example). I will also build a Synchronous BPEL Process as I want a response from the Web Service. I will leave the defaults to save time. I have no have a blank canvas to build my BPEL process against. Note: for simplicity I am going to use as much defaulting as possible. In fact I am not going to specify an input schema for the incoming call as I will use the basic single field used by BPEL as default. The first step is to import the AS-User Web Service into my BPEL project. To do this I use the standard Web Service BPEL component from the Component Palette to import the WSDL into the BPEL project. Now the tricky part (a joke), you drag and drop the component from the Palette onto the right side of the canvas in the Partner Links swim lane. This swim lane is reserved for Partner Links that have a Partner Role (i.e. being called rather than calling). When you drop the Web Service onto the canvas the Create Web Service wizard is invoked to ask for details of the Web Service. At this point you give the BPEL node a name. I have used the name RetrieveUser as a name. I placed the WSDL URL from the XAI Inbound Service screen in the WSDL URL. Once you specify the URL you can press the Find existing WSDL's button to load the information into BPEL from the call. You will notice the Port Type is prefilled with the port from the WSDL. I also suggest that you check copy wsdl and it's dependent artifacts into the project if you intending to work on the BPEL process offline. If you do not check this your target application must be accessible when you work on the BPEL process (that is not always convenient). Note: For the perceptive of you will notice that the URL specified in this example is different to the URL in the last post. The reason is for the demonstrations I shifted to a new server and did not redo all of the past screen captures. If you copy the WSDL into the project you will get an information screen about Localize Files. It is just a confirmation screen. The last confirmation screen is a summary of the partner link (the main tab is locked for editing at this stage). At this stage you have successfully imported the Web Service. To complete the setup of the Web Service you need to set the credentials for the Web Service to use. Refer to the past post on how to do that. Now to use the Web Service. To call the Web Service (as it is just imported not connected to the BPEL process yet), you must add an Invoke action to your BPEL Process. To do this, select Invoke action from the BPEL Constructs zone on the Component Palette and drop it on the edit nodes between the receiveInput and replyOutput nodes This will create an empty Invoke action. You will notice some connectors on the Invoke node. Grab the node closest to your Web Service and drag it to connect the Invoke to your Web Service. This instructs BPEL to use the Invoke to call the Web Service. Once the Invoke action is connected to the Web Service an Edit Invoke edit dialog is displayed. At this point I suggest you name the Invoke node. It is important to name the nodes straightaway and name them appropriately for you to trace the logic. I used InvokeUser as the name in this example. To complete the node configuration you must create Variables to hold the input and output for the call. To do this clock on Automatically Create Input Variable on the Edit Invoke dialog. You will be presented with a default variable name. It uses the node name (that is why it is important to name the node before hitting this button) as a prefix. You can name the variable anything but I usually take the default. Repeat the same for the output variable. You now have a completed node for invoking the service. You have a very basic BPEL process which contains an input, invoke and output node. It is not complete yet though. You need to tell the BPEL process how to pass data from the input to the invoke step and how to take the output from the service call and pass it back to the service. You need to now add an Assign node to assign the input to the Web Service. To do this select Assign activity from BPEL Constructs zone in the Component Palette. Drag and drop the Assign activity between the receiveInput and InvokeUser nodes as you want to pass data between these two nodes. You have now added a new Assign node to your BPEL process Double clicking the node allows you to specify the name of the node. I use AssignUser to describe that I am assigning user data. On the Copy Rules tab you can specify the mapping between the input variable InputVariable/payload/process/input string and the input variable for the Web Service call. We are passing data from the input to BPEL to the relevant input variable on the Web Service. This is simply drag and drop between the two data structures. In the example, I am using the input to pass to the user element in my Web Service as the user is the primary key for the object. The fields become linked (which means data from source will be copied to target). Almost there. You now need to process the output from the Web Service call to the outputVariable of the client call. I have decided to pass back one piece of data, the name associated with the user by concatenating the firstName and lastName elements from the Web Service call. To do this I will use a Transform as it is not just a matter of an Assign action. It is a concatenation operation. This also illustrates how you can use BPEL functionality to transform data from a Web Service call. As with the other components you drag and drop the Transform component to the appropriate place in the BPEL process. In this case we want to transform the output from the Web Service call so we want it after the InvokeUser action and the replyOutput action. The Transform component is actually part of the Oracle Extensions to the BPEL specification. Double clicking the Transform node will allow you to name the node.  In this example I used TransformName. To complete the transform I need to tell the product the source of the transformation and the target of the transform. In the example this is the InvokeUser output variable. I also named the mapper file to TransformName. By clicking the + or pencil icon next to the map I can create the map. The mapping screen is shows the source and target schemas for me to map across. As with the assign I can map the relevant elements. In my example, I first map the firstName from the Web Service to the result element. As I want to concatenate the names, I drop the concat function on the call line. I now attach the last name to the function to indicate the concatenation of the field. By default the names will be concatenated with no space. To make the name legible I add a space between the field by clicking the function and adding a space in the call. I now have a completed mapping. I can now save the whole project as my BPEL process is now complete. As you can see the following happens: We accept input from the client (the userid for the call) in the receiveInput step. We assign that value to the input parameters for the Web Service call in the AssignUser step. We invoke the Web Service call to retrieve the data from the product in the InvokeUser step. We take the output from the InvokeUser step and concatenate the names in the TransformName step. We pass back the data in the replyOutput step. At this point we can deploy the BPEL process to the SOA Suite server. I will not cover this aspect as it really all SOA Suite specific (it is all done via Oracle JDeveloper). Now we need to test the service in SOA Suite. We will use the Fusion Middleware Control test facility. I will assume that credentials have also been setup as per our previous post (else you will get a 401 error). You navigate to the deployed BPEL process within Fusion Middleware Control and select the Test Service option. Specify some test data on the payload at the bottom of the Test Service screen. In my case I am returning my own userid information. On the response tab you will see the result. It works. You can verify the steps using the Audit trace facility on individual calls. As you can see this is a basic BPEL but you get the idea of importing the Web Service is pretty straightforward. You can create more sophisticated BPEL processes using the full facilities in Oracle SOA Suite. I just showed you the basic principals.

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  • Fitting Gaussian KDE in numpy/scipy in Python

    - by user248237
    I am fitting a Gaussian kernel density estimator to a variable that is the difference of two vectors, called "diff", as follows: gaussian_kde_covfact(diff, smoothing_param) -- where gaussian_kde_covfact is defined as: class gaussian_kde_covfact(stats.gaussian_kde): def __init__(self, dataset, covfact = 'scotts'): self.covfact = covfact scipy.stats.gaussian_kde.__init__(self, dataset) def _compute_covariance_(self): '''not used''' self.inv_cov = np.linalg.inv(self.covariance) self._norm_factor = sqrt(np.linalg.det(2*np.pi*self.covariance)) * self.n def covariance_factor(self): if self.covfact in ['sc', 'scotts']: return self.scotts_factor() if self.covfact in ['si', 'silverman']: return self.silverman_factor() elif self.covfact: return float(self.covfact) else: raise ValueError, \ 'covariance factor has to be scotts, silverman or a number' def reset_covfact(self, covfact): self.covfact = covfact self.covariance_factor() self._compute_covariance() This works, but there is an edge case where the diff is a vector of all 0s. In that case, I get the error: File "/srv/pkg/python/python-packages/python26/scipy/scipy-0.7.1/lib/python2.6/site-packages/scipy/stats/kde.py", line 334, in _compute_covariance self.inv_cov = linalg.inv(self.covariance) File "/srv/pkg/python/python-packages/python26/scipy/scipy-0.7.1/lib/python2.6/site-packages/scipy/linalg/basic.py", line 382, in inv if info>0: raise LinAlgError, "singular matrix" numpy.linalg.linalg.LinAlgError: singular matrix What's a way to get around this? In this case, I'd like it to return a density that's essentially peaked completely at a difference of 0, with no mass everywhere else. thanks.

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  • How to Return Variable for all tests to use Unittest

    - by chrissygormley
    Hello, I have a Python script and I am trying to set a variable so that if the first test fail's the rest of then will be set to fail. The script I have so far is: class Tests(): def function: result function.......... def errorHandle(self): return self.error def sudsPass(self): try: result = self.client.service.GetStreamUri(self.stream, self.token) except suds.WebFault, e: assert False except Exception, e: pass finally: if 'result' in locals(): self.error = True self.errorHandle() assert True else: self.error = False self.errorHandle() assert False def sudsFail(self): try: result = self.client.service.GetStreamUri(self.stream, self.token) except suds.WebFault, e: assert False except Exception, e: pass finally: if 'result' in locals() or self.error == False: assert False else: assert True class GetStreamUri(TestGetStreamUri): def runTest(self): self.sudsPass() class GetStreamUriProtocolFail(TestGetStreamUri): def runTest(self): self.stream.Transport.Protocol = "NoValue" self.errorHandle() self.sudsFail() if __name__ == '__main__': unittest.main() I am trying to get self.error to be set to False if the first test fail. I understand that it is being set in another test but I was hoping someone could help me find a solution to this problem using some other means. Thanks PS. Please ignore the strange tests. There is a problem with the error handling at the moment.

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  • Changing direction of rotation Pygame

    - by czl
    How would you change the direction of a rotating image/rect in Pygame? Applying positive and negative degree values works but it seems to only be able to rotate one direction throughout my window. Is there a way to ensure a change in direction of rotation? Perhaps change up rotation of a spinning image every 5 seconds, or if able to change the direction of the spin when hitting a X or Y axis. I've added some code below. It seems like switching movement directions is easy with rect.move_ip as long as I specify a speed and have location clause, it does what I want. Unfortunately rotation is't like that. Here I'l adding angles to make sure it spins, but no matter what I try, I'm unable to negate the rotation. def rotate_image(self): #rotate image orig_rect = self.image.get_rect() rot_image = pygame.transform.rotate(self.image, self.angle) rot_rect = orig_rect.copy() rot_rect.center = rot_image.get_rect().center rot_image = rot_image.subsurface(rot_rect).copy() return rot_image def render(self): self.screen.fill(self.bg_color) self.rect.move_ip(0,5) #Y axis movement at 5 px per frame self.angle += 5 #add 5 anglewhen the rect has not hit one of the window self.angle %= 360 if self.rect.left < 0 or self.rect.right > self.width: self.speed[0] = -self.speed[0] self.angle = -self.angle #tried to invert the angle self.angle -= 5 #trying to negate the angle rotation self.angle %= 360 self.screen.blit(self.rotate_image(),self.rect) pygame.display.flip() I would really like to know how to invert rotation of a image. You may provide your own examples.

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  • Python "callable" attribute (pseudo-property)

    - by mgilson
    In python, I can alter the state of an instance by directly assigning to attributes, or by making method calls which alter the state of the attributes: foo.thing = 'baz' or: foo.thing('baz') Is there a nice way to create a class which would accept both of the above forms which scales to large numbers of attributes that behave this way? (Shortly, I'll show an example of an implementation that I don't particularly like.) If you're thinking that this is a stupid API, let me know, but perhaps a more concrete example is in order. Say I have a Document class. Document could have an attribute title. However, title may want to have some state as well (font,fontsize,justification,...), but the average user might be happy enough just setting the title to a string and being done with it ... One way to accomplish this would be to: class Title(object): def __init__(self,text,font='times',size=12): self.text = text self.font = font self.size = size def __call__(self,*text,**kwargs): if(text): self.text = text[0] for k,v in kwargs.items(): setattr(self,k,v) def __str__(self): return '<title font={font}, size={size}>{text}</title>'.format(text=self.text,size=self.size,font=self.font) class Document(object): _special_attr = set(['title']) def __setattr__(self,k,v): if k in self._special_attr and hasattr(self,k): getattr(self,k)(v) else: object.__setattr__(self,k,v) def __init__(self,text="",title=""): self.title = Title(title) self.text = text def __str__(self): return str(self.title)+'<body>'+self.text+'</body>' Now I can use this as follows: doc = Document() doc.title = "Hello World" print (str(doc)) doc.title("Goodbye World",font="Helvetica") print (str(doc)) This implementation seems a little messy though (with __special_attr). Maybe that's because this is a messed up API. I'm not sure. Is there a better way to do this? Or did I leave the beaten path a little too far on this one? I realize I could use @property for this as well, but that wouldn't scale well at all if I had more than just one attribute which is to behave this way -- I'd need to write a getter and setter for each, yuck.

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  • Problems with self-signed SSL certificate for SSTP in Windows Server Foundation 2008

    - by John Barton
    I am trying to configure SSTP in Windows Server Foundation 2008. I want to use a self-signed SSL certificate to do authentication. When the server is running, I get the following error when trying to connect: 0x800B0109: A certificate chain processed, but terminated in a root certificate that is not trusted by the trust provider. I created the self-signed certificate in the IIS "Server Certificates" panel. From that panel, I exported the certificate, with the private key, to a .pfx file. I installed this certificate on the client computer which I tried to connect from. The certificate bound to the SSL listener in the RRAS-Security panel is present in the Trusted Root Certificate Authority stores on both machines. I've been getting super annoyed setting up certificates. Any advice here?

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  • BackupExec errors when starting services

    - by blade
    Hi, I've installed backupexec 2010 trial on my server, with an appropriately-privileged AD account, but get errors when starting the required services from the login page: Processing services Start services on server: WIN-HQ7JSCRTTSQ Starting Enterprise Vault Admin Service on WIN-HQ7JSCRTTSQ. The service Enterprise Vault Admin Service is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Remote Agent for Windows Systems on WIN-HQ7JSCRTTSQ. The service Backup Exec Remote Agent for Windows Systems is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Device & Media Service on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Device & Media Service on WIN-HQ7JSCRTTSQ. Service-specific error code returned: 0x2000e2d3 (536928979) Starting Backup Exec Server on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Server on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec Job Engine on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Job Engine on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec Agent Browser on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Agent Browser on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec DLO Administration Service on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec DLO Administration Service on WIN-HQ7JSCRTTSQ. Error code returned: Starting Backup Exec DLO Maintenance Service on WIN-HQ7JSCRTTSQ. The service Backup Exec DLO Maintenance Service is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Web Service on WIN-HQ7JSCRTTSQ. The service Backup Exec Web Service is already running on WIN-HQ7JSCRTTSQ. Start services on server WIN-HQ7JSCRTTSQ completed. Processing services completed! How can I resolve this?

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  • How can I tell what user account is being used by a service to access a network share on a Windows 2008 server?

    - by Mike B
    I've got a third-party app/service running on a Windows 2003 SP2 server that is trying to fetch something from a network share on Windows 2008 box. Both boxes are members of an AD domain. For some reason, the app is complaining about having insufficient permissions to read/write to the store. The app itself doesn't have any special options for acting on the authority of another user account. It just asks for a UNC path. The service is running with a "log on as" setting of Local System account. I'd like to confirm what account it's using when trying to communicate with the network share. Conversely, I'd also like more details on if/why it's being rejected by the Windows 2008 network share. Are there server-side logs on 2008 that could tell me exactly why a connection attempt to a share was rejected?

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  • What is the best free service to host images and mp3 files?

    - by Edward Tanguay
    I am making an educational social software silverlight application. I would like users to be able to point the application to a URL with text, images, and audio files which they have created. Many users will not have their own website to do this, so we are looking for a free service they can use to upload, and manage their own text/image/audio content. What is the best free service for non-technical users to upload and make available text, images and audio? For instance, sites.google.com allows you to upload pictures and access them via http so that would work, but that is more about making a website. For this purpose we just need the ability to upload files, without the website creation tools.

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  • File storage service that allows clients to upload large files to my account?

    - by deceze
    Can anyone recommend an online file storage service which fulfills these requirements? I can create an account I can invite clients to upload files into my account clients do not need to register to be able to upload clients must not be able to see anything but their own files or they must not see any files at all, they get only a dropbox only I can access the uploaded files, everything is non-public service is multi-lingual I just need clients to be able to send me potentially large files in a dead simple manner online, that's all. No registration step to go through, no software to download, no synching or sharing. No setting up of individual folders and permissions for each individual client. No copying and pasting of links (a la Mediafire, Rapidshare etc).

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  • CentOS ISO DVD self-disc-check failing

    - by Jakobud
    I downloaded a CentOS 5.4 DVD ISO from one of the official mirrors. The MD5 sum is correct for the iso file that was downloaded. I burned the ISO onto a DVD+R using ImgBurn. I got no errors during the burning process and it says it finished burning successfully. When booting a server using this DVD to install CentOS on it, the first thing I did was run the self-disc-check (where it checks the files to make sure its genuine, etc). It failed. Didn't really say why. Am I doing something wrong here? Or is there someplace I can see why its failing? If the MD5 is correct and I don't get any burning errors, how can it be failing its own self-check mechanism?

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  • Have you successfully installed Active Directory Management Gateway Service on 2008?

    - by ssg31415926
    I've got a pair of 2008 DCs onto which I've been trying to install the Active Directory Management Gateway Service. (I only wanted it on one but when that didn't work I tried another.) Both are failing with: "The update does not apply to your system". They're both Windows Server 2008 Domain Controllers, x64 version. Both have .NET 3.5 SP1 installed on them. One has Service Pack 2 installed and the other has the hotfix from 967574 installed. Both servers were rebooted after the installed of each of the required updates. I have attempted to install Windows6.0-KB968934-x64.msu on both and get the error reported above. According to the docs, my machines meet the requirements, so something must be missing from the requirements. Or there's something odd about these DCs. Has anyone succeeded? If so, did you have to install/remove anything (else) to get it installed?

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  • Will restarting the W3SVC Web Publishing Service, also restart the app pool in IIS?

    - by Mark Rogers
    Background: I'm trying to stop and start IIS on a windows 7 build box, in order to run acceptance tests. But from what I have read, most of the remote web management features have been disabled by Microsoft in a retarted attempt to sell more Windows Server 2008 licenses. Still for some reason they didn't disable the least user-friendly ways of controlling IIS remotely, but they are all a total pain. What I can do easily is remotely stop and start the WWW service from a msbuild task. But I want to be sure that this also restarts the app pool, so that when I copy in new web files the web server there will be serving the most recent version of the website. Question: If I restart the W3SVC windows service, will that also restart the app pool?

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  • SMF restarting service whenever there's output?

    - by Phillip Oldham
    I'm trying to add a custom service to SMF's configuration, which seems successful in that the service starts and there is a log file, but therein lies the problem; the service, on start-up, prints some logging messages to the stderr. It seems that SMF is seeing those messages and, believing them to be errors, restarts the service, giving up after a number of tries and leaving the service off. Here's part of the log output: [ Mar 30 14:59:54 Enabled. ] [ Mar 30 14:59:54 Executing start method ("java server.CustomServer"). ] Starting server... [ Mar 30 15:00:04 Method or service exit timed out. Killing contract 107. ] Running the server directly on the commandline is fine, and AFACS there are no errors being encountered during startup, other than the output. What would be the best way to manage this service with SMF? The logging is needed for diagnosing problems, and would be problematic to disable. Is it possible to configure this service to only restart if the service exists?

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  • WCF Integration Facility and Self-Hosted Services

    - by IanT8
    I'm self-hosting several services where I do this to register the service: host = new ServiceHost(typeof(MyService)); host.Open(); Behind the scenes, wcf instantiates my service via the default constructor. Is it possble to use the WCF Integration Facility of Castle Windsor to get WCF to call on Windsor to create the service when I am self-hosting? The example seems shows IIS hosted services where the 1st line of the MyService.svc file looks like: <%@ServiceHost language=c# Debug="true" Service="Microsoft.ServiceModel.Samples.CalculatorService" Factory=WindsorServiceHostFactory%> where presumably a factory is used by wcf to instantiate the service instance.

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • VirtualCenter Server service terminated with service-specific error 2 (0x2).

    - by LucD
    Hello! This is not a critical case but really annoying. I'm running vCenter 4 (Build 208156) and when we reeboot the server the VirtualCenter Server service can't start and gives the following error "The VMware VirtualCenter Server service terminated with service-specific error 2 (0x2)." And if I try to start the service it fails again giving the same error. What I'll need to do is to stop the IIS Admin service and then start the VirtualCenter Server service and then the IIS Admin service, and everything runs fine until the next reboot. Can someone tell me how to fix this annoying error? Regards

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  • Error in WCF service - Silverlight client communication.

    - by David
    I created a WCF service and I planned to consume this in a Silverlight application. So I created the WCF service in the Website host project. The service is a simple WCF service that only returns a number - something like a Hello World WCF-SL. So after adding a service reference in the silverlight client project to the Service URI, after calling async the service method (by using the generated proxy), I get the following exception in the callback method: An error occurred while trying to make a request to URI 'http://localhost:4566/SLService.svc'. This could be due to attempting to access a service in a cross-domain way without a proper cross-domain policy in place, or a policy that is unsuitable for SOAP services. You may need to contact the owner of the service to publish a cross-domain policy file and to ensure it allows SOAP-related HTTP headers to be sent. This error may also be caused by using internal types in the web service proxy without using the InternalsVisibleToAttribute attribute. Please see the inner exception for more details. I only created a HelloWorld WCF service with nothing else but a simple method that returns a dumb number and it's hosted on my locally. Must I have clientaccesspolicy.xml or crossdomain.xml? I acces my service locally. Every time I create a new simple/dumb WCF-SL solution, I get this error. I use VS2010 and Silverlight 4. I cannot get a simple/dumb WCF-SL solution working locally. Is there something wrong with the configuration? On another machine in the same network, it does work properly, so I assume something is misconfigured. Any thoughts?

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  • How to display a QGraphicsScene?

    - by Chris
    I've got the following code and I'm not sure how to add the QGraphicsScene to my layout.. class MainForm(QDialog): def __init__(self, parent=None): super(MainForm, self).__init__(parent) self.scene = QGraphicsScene(self) self.scene.setSceneRect(0, 0, 500, 500) self.view = QGraphicsView() self.view.setRenderHint(QPainter.Antialiasing) self.view.setScene(self.scene) self.view.setFocusPolicy(Qt.NoFocus) zoomSlider = QSlider(Qt.Horizontal) zoomSlider.setRange(5, 200) zoomSlider.setValue(100) self.pauseButton = QPushButton("Pause") quitButton = QPushButton("Quit") layout = QVBoxLayout() layout.addWidget(zoomSlider) self.setLayout(layout) self.startTimer(10) How can I get my QGraphicsScene running? I'm new to Qt. Am I even supposed to be adding a QGraphicsScene to a layout/

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  • Django FileField not saving to upload_to location

    - by Erik
    I have an Attachment model that has a FileField in a Django 1.4.1 app. This FileField has a callable upload_to parameter which, per the Django docs should be called when the form (and therefore the model) is saved. When I run FormTest below, the upload_to callable is never called and the file therefore does not appear in the location provided by the upload_to method. What am I doing wrong? Notice that in the passing tests in ModelTest (also below), the upload_to method works as expected. Test: from core.forms.attachments import AttachmentForm from django.test import TestCase import unittest from django.core.files.uploadedfile import SimpleUploadedFile from django.core.files.storage import default_storage def suite(): return unittest.TestSuite( [ unittest.TestLoader().loadTestsFromTestCase(FormTest), ] ) class FormTest(TestCase): def test_form_1(self): filename = 'filename' f = file(filename) data = {'name':'name',} file_data = {'attachment_file':SimpleUploadedFile(f.name,f.read()),} form = AttachmentForm(data=data,files=file_data) self.assertTrue(form.is_valid()) attachment = form.save() root_directory = 'attachments' upload_location = root_directory + '/' + attachment.directory + '/' + filename self.assertTrue(attachment.attachment_file) # Fails self.assertTrue(default_storage.exists(upload_location)) # Fails Attachment Model: from django.db import models from parent_mixins import Parent_Mixin import uuid from django.db.models.signals import pre_delete,pre_save from dirtyfields import DirtyFieldsMixin def upload_to(instance,filename): return 'attachments/' + instance.directory + '/' + filename def uuid_directory_name(): return uuid.uuid4().hex class Attachment(DirtyFieldsMixin,Parent_Mixin,models.Model): attachment_file = models.FileField(blank=True,null=True,upload_to=upload_to) directory = models.CharField(blank=False,default=uuid_directory_name,null=False,max_length=32) name = models.CharField(blank=False,default=None,null=False,max_length=128) class Meta: app_label = 'core' def __str__(self): return unicode(self).encode('utf-8') def __unicode__(self): return unicode(self.name) @models.permalink def get_absolute_url(self): return('core_attachments_update',(),{'pk': self.pk}) # def save(self,*args,**kwargs): # super(Attachment,self).save(*args,**kwargs) def pre_delete_callback(sender, instance, *args, **kwargs): if not isinstance(instance, Attachment): return if not instance.attachment_file: return instance.attachment_file.delete(save=False) def pre_save_callback(sender, instance, *args, **kwargs): if not isinstance(instance, Attachment): return if not instance.attachment_file: return if instance.is_dirty(): dirty_fields = instance.get_dirty_fields() if 'attachment_file' in dirty_fields: old_attachment_file = dirty_fields['attachment_file'] old_attachment_file.delete() pre_delete.connect(pre_delete_callback) pre_save.connect(pre_save_callback) Attachment Form: from ..models.attachments import Attachment from crispy_forms.helper import FormHelper from crispy_forms.layout import Div,Layout,HTML,Field,Fieldset,Button,ButtonHolder,Submit from django import forms class AttachmentFormHelper(FormHelper): form_tag=False layout = Layout( Div( Div( Field('name',css_class='span4'), Field('attachment_file',css_class='span4'), css_class='span4', ), css_class='row', ), ) class AttachmentForm(forms.ModelForm): helper = AttachmentFormHelper() class Meta: fields=('attachment_file','name') model = Attachment class AttachmentInlineFormHelper(FormHelper): form_tag=False form_style='inline' layout = Layout( Div( Div( Field('name',css_class='span4'), Field('attachment_file',css_class='span4'), Field('DELETE',css_class='span4'), css_class='span4', ), css_class='row', ), ) class AttachmentInlineForm(forms.ModelForm): helper = AttachmentInlineFormHelper() class Meta: fields=('attachment_file','name') model = Attachment UPDATE I also do testing on the Attachment model class with these unit tests -- which all pass: from core.models.attachments import Attachment from core.models.attachments import upload_to from django.test import TestCase import unittest from django.core.files.storage import default_storage from django.core.files.base import ContentFile def suite(): return unittest.TestSuite( [ unittest.TestLoader().loadTestsFromTestCase(ModelTest), ] ) class ModelTest(TestCase): def test_model_minimum_fields(self): attachment = Attachment(name='name') attachment.attachment_file.save('test.txt',ContentFile("hello world")) attachment.save() self.assertEqual(str(attachment),'name') self.assertEqual(unicode(attachment),'name') self.assertTrue(attachment.directory) # def test_model_full_fields(self): # attachment = Attachment() # attachement.save() def test_file_operations_basic(self): root_directory = 'attachments' filename = 'test.txt' attachment = Attachment(name='name') attachment.attachment_file.save(filename,ContentFile('test')) attachment.save() upload_location = root_directory + '/' + attachment.directory + '/' + filename self.assertEqual(upload_to(attachment,filename),upload_location) self.assertTrue(default_storage.exists(upload_location)) def test_file_operations_delete(self): root_directory = 'attachments' filename = 'test.txt' attachment = Attachment(name='name') attachment.attachment_file.save(filename,ContentFile('test')) attachment.save() upload_location = upload_to(attachment,filename) attachment.delete() self.assertFalse(default_storage.exists(upload_location)) def test_file_operations_change(self): root_directory = 'attachments' filename_1 = 'test_1.txt' attachment = Attachment(name='name') attachment.attachment_file.save(filename_1,ContentFile('test')) attachment.save() upload_location_1 = upload_to(attachment,filename_1) self.assertTrue(default_storage.exists(upload_location_1)) filename_2 = 'test_2.txt' attachment.attachment_file.save(filename_2,ContentFile('test')) attachment.save() upload_location_2 = upload_to(attachment,filename_2) self.assertTrue(default_storage.exists(upload_location_2)) self.assertFalse(default_storage.exists(upload_location_1))

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