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• How Does a 724% Return on Your Salesforce Automation Investment Sound?

  - by Brian Dayton

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that, a 724% return on investment (ROI) when they implemented these Oracle Cloud solutions in their fast-moving, rapidly-growing business. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Congratulations Apex IT! Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment - 724% Payback - 2 months Average annual benefit - $91,534 Cost: Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Please join us in congratulating Apex IT on this award and their business achievements. Want More Details? Don’t take our word for it. Read the full Apex IT ROI Case Study and learn more about Apex IT’s business—including their work with Oracle Sales and Marketing Cloud on behalf of their clients in leading Sales organizations. Learn More About Oracle Sales Cloud www.oracle.com/salescloud www.facebook.com/oraclesalescloud www.youtube.com/oraclesalescloud Oracle Customer Experience and Complementary Sales Solutions Oracle Configure, Price and Quote (CPQ) Cloud Oracle Marketing Cloud Oracle Customer Experience /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Squibbly: LibreOffice Integration Framework for the Java Desktop

  - by Geertjan

  Squibbly is a new framework for Java desktop applications that need to integrate with LibreOffice, or more generally, need office features as part of a Java desktop solution that could include, for example, JavaFX components. Here's what it looks like, right now, on Ubuntu 13.04: Why is the framework called Squibbly? Because I needed a unique-ish name, because "squibble" sounds a bit like "scribble" (which is what one does with text documents, etc), and because of the many absurd definitions in the Urban Dictionary for the apparently real word "squibble", e.g., "A name for someone who is squibblish in nature." And, another e.g., "A squibble is a small squabble. A squabble is a little skirmish." But the real reason is the first definition (and definitely not the fourth definition): "Taking a small portion of another persons something, such as a small hit off of a pipe, a bite of food, a sip of a drink, or drag of a cigarette." In other words, I took (or "squibbled") a small portion of LibreOffice, i.e., OfficeBean, and integrated it into a NetBeans Platform application. Now anyone can add new features to it, to do anything they need, such as create a legislative software system as Propylon has done with their own solution on the NetBeans Platform: For me, the starting point was Chuk Munn Lee's similar solution from some years ago. However, he uses reflection a lot in that solution, because he didn't want to bundle the related JARs with the application. I understand that benefit but I find it even more beneficial to not need to require the user to specify the location of the LibreOffice location, since all the necessary JARs and native libraries (currently 32-bit Linux only, by the way) are bundled with the application. Plus, hundreds of lines of reflection code, as in Chuk's solution, is not fun to work with at all. Switching between applications is done like this: It's a work in progress, a proof of concept only. Just the result of a few hours of work to get the basic integration to work. Several problems remain, some of them potentially unsolvable, starting with these, but others will be added here as I identify them: Window management problems. I'd like to let the user have multiple LibreOffice applications and documents open at the same time, each in a new TopComponent. However, I haven't figured out how to do that. Right now, each application is opened into the same TopComponent, replacing the currently open application. I don't know the OfficeBean API well enough, e.g., should a single OfficeBean be shared among multiple TopComponents or should each of them have their own instance of it? Focus problems. When putting the application behind other applications and then switching back to the application, typing text becomes impossible. When closing a TopComponent and reopening it, the content is lost completely. Somehow the loss of focus, and then the return of focus, disables something. No idea how to fix that. The project is checked into this location, which isn't public yet, so you can't access it yet. Once it's publicly available, it would be great to get some code contributions and tweaks, etc. https://java.net/projects/squibbly Here's the source structure, showing especially how the OfficeBean JARs and native libraries (currently for Linux 32-bit only) fit in: Ultimately, would be cool to integrate or share code with http://joeffice.com!

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• Oracle Applications Cloud Release 8 Customization: Your User Interface, Your Text

  - by ultan o'broin

  Introducing the User Interface Text Editor In Oracle Applications Cloud Release 8, there’s an addition to the customization tool set, called the User Interface Text Editor  (UITE). When signed in with an application administrator role, users launch this new editing feature from the Navigator's Tools > Customization > User Interface Text menu option. See how the editor is in there with other customization tools? User Interface Text Editor is launched from the Navigator Customization menu Applications customers need a way to make changes to the text that appears in the UI, without having to initiate an IT project. Business users can now easily change labels on fields, for example. Using a composer and activated sandbox, these users can take advantage of the Oracle Metadata Services (MDS), add a key to a text resource bundle, and then type in their preferred label and its description (as a best practice for further work, I’d recommend always completing that description). Changing a simplified UI field label using Oracle Composer In Release 8, the UITE enables business users to easily change UI text on a much wider basis. As with composers, the UITE requires an activated sandbox where users can make their changes safely, before committing them for others to see. The UITE is used for editing UI text that comes from Oracle ADF resource bundles or from the Message Dictionary (or FND_MESSAGE_% tables, if you’re old enough to remember such things). Functionally, the Message Dictionary is used for the text that appears in business rule-type error, warning or information messages, or as a text source when ADF resource bundles cannot be used. In the UITE, these Message Dictionary texts are referred to as Multi-part Validation Messages.   If the text comes from ADF resource bundles, then it’s categorized as User Interface Text in the UITE. This category refers to the text that appears in embedded help in the UI or in simple error, warning, confirmation, or information messages. The embedded help types used in the application are explained in an Oracle Fusion Applications User Experience (UX) design pattern set. The message types have a UX design pattern set too. Using UITE  The UITE enables users to search and replace text in UI strings using case sensitive options, as well as by type. Users select singular and plural options for text changes, should they apply. Searching and replacing text in the UITE The UITE also provides users with a way to preview and manage changes on an exclusion basis, before committing to the final result. There might, for example, be situations where a phrase or word needs to remain different from how it’s generally used in the application, depending on the context. Previewing replacement text changes. Changes can be excluded where required. Multi-Part Messages The Message Dictionary table architecture has been inherited from Oracle E-Business Suite days. However, there are important differences in the Oracle Applications Cloud version, notably the additional message text components, as explained in the UX Design Patterns. Message Dictionary text has a broad range of uses as indicated, and it can also be reserved for internal application use, for use by PL/SQL and C programs, and so on. Message Dictionary text may even concatenate together at run time, where required. The UITE handles the flexibility of such text architecture by enabling users to drill down on each message and see how it’s constructed in total. That way, users can ensure that any text changes being made are consistent throughout the different message parts. Multi-part (Message Dictionary) message components in the UITE Message Dictionary messages may also use supportability-related numbers, the ones that appear appended to the message text in the application’s UI. However, should you have the requirement to remove these numbers from users' view, the UITE is not the tool for the job. Instead, see my blog about using the Manage Messages UI.

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• Developing a Support Plan for Cloud Applications

  - by BuckWoody

  Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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• Developing a Support Plan for Cloud Applications

  - by BuckWoody

  Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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• Should i continue my self-taught coding practice or learn how to do coding professionally?

  - by G1i1ch

  Lately I've been getting professional work, hanging out with other programmers, and making friends in the industry. The only thing is I'm 100% self-taught. It's caused my style to extremely deviate from the style of those that are properly trained. It's the techniques and organization of my code that's different. It's a mixture of several things I do. I tend to blend several programming paradigms together. Like Functional and OO. I lean to the Functional side more than OO, but I see the use of OO when something would make more sense as an abstract entity. Like a game object. Next I also go the simple route when doing something. When in contrast, it seems like sometimes the code I see from professional programmers is complicated for the sake of it! I use lots of closures. And lastly, I'm not the best commenter. I find it easier just to read through my code than reading the comment. And most cases I just end up reading the code even if there are comments. Plus I've been told that, because of how simply I write my code, it's very easy to read it. I hear professionally trained programmers go on and on about things like unit tests. Something I've never used before so I haven't even the faintest idea of what they are or how they work. Lots and lots of underscores "_", which aren't really my taste. Most of the techniques I use are straight from me, or a few books I've read. Don't know anything about MVC, I've heard a lot about it though with things like backbone.js. I think it's a way to organize an application. It just confuses me though because by now I've made my own organizational structures. It's a bit of a pain. I can't use template applications at all when learning something new like with Ubuntu's Quickly. I have trouble understanding code that I can tell is from someone trained. Complete OO programming really leaves a bad taste in my mouth, yet that seems to be what EVERYONE else is strictly using. It's left me not that confident in the look of my code, or wondering whether I'll cause sparks when joining a company or maybe contributing to open source projects. In fact I'm rather scared of the fact that people will eventually be checking out my code. Is this just something normal any programmer goes through or should I really look to change up my techniques?

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• Software and/(x)or Hardware Projects for Pre-School Kids

  - by haylem

  I offered to participate at my kid's pre-school for various activities (yes, I'm crazy like that), and one of them is to help them discover extra-curricular (big word for a pre-school, but by lack of a better one... :)) hobbies, which may or may not relate to a professional activity. At first I thought that it wouldn't be really easy to have pre-schoolers relate to programming or the internal workings of a computer system in general (and I'm more used to teaching middle-school to university-level students), but then I thought there must be a way. So I'm trying to figure out ways to introduce very young kids (3yo) to computer systems in a fun and preferably educational way. Of course, I don't expect them to start smashing the stack for fun and profit right away (or at least not voluntarily, though I could use the occasion for some toddler tests...), but I'm confident there must be ways to get them interested in both: using the systems, becoming curious about understanding what they do, interacting with the systems to modify them. I guess this setting is not really relevant after all, it's pretty much the same as if you were aiming to achieve the same for your own kids at home. Ideas Considering we're talking 3yo pre-schoolers here, and that at this age some kids are already quite confident using a mouse (some even a keyboard, if not for typing, at least to press some buttons they've come to associate with actions) while others have not yet had any interaction with computers of any kind, it needs to be: rather basic, demonstrated and played with in less then 5 or 10 minutes, doable in in groups or alone, scalable and extendable in complexity to accommodate their varying abilities. The obvious options are: basic smallish games to play with, interactive systems like LOGO, Kojo, Squeak and clones (possibly even simpler than that), or thngs like Lego Systems. I guess it can be a thing to reflect on both at the software and the hardware levels: it could be done with a desktop or laptop machine, a tablet, a smartphone (or a crap-phone, for that matter, as long as you can modify it), or even get down to building something from scratch (Raspberry Pi and Arduino being popular options at the moment). I can probably be in the form of games, funny visualizations (which are pretty much games) w/ Prototype, virtual worlds to explore. I also thought on the moment (and I hope this won't offend anyone) that some approaches to teaching pets could work (reward systems, haptic feedback and such things could quickly point a kid in the right direction to understanding how things work, in a similar fashion - I'm not suggesting to shock the kids!). Hmm, Is There an Actual Question in There? What type of systems do you think might be a good fit, both in terms of hardware and software? Do you have seen such systems, or have anything in mind to work on? Are you aware of some research in this domain, with tangible results? Any input is welcome. It's not that I don't see options: there are tons, but I have a harder time pinpointing a more concrete and definite type of project/activity, so I figure some have valuable ideas or existing ones. Note: I am not advocating that every kid should learn to program, be interested in computer systems, or that all of them in a class would even care enough to follow such an introduction with more than a blank stare. I don't buy into the "everybody would benefit from learning to program" thing. Wouldn't hurt, but not necessary in any way. But if I can walk out of there with a few of them having smiled using the thing (or heck, cried because others took them away from them), that'd be good enough. Related Questions I've seen and that seem to complement what I'm looking for, but not exactly for the same age groups or with the same goals: Teaching Programming to Kids Recommendations for teaching kids math concepts & skills for programming?

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• MOSSt 2010 Hosting :: Dialog Platform in SharePoint 2010 & How to Open the Edit Form Dialog for List Item

  - by mbridge

  One of the New User Interface Platforms in SharePoint 2010 is ‘The Dialog Platform’ A dialog is essentially a <div> which gets visible on demand and renders the HTML using a background overlay creating a modal dialog like user experience. We can show an existing div from within the page or a different page using a URL inside the dialogs. When we pass the URL to the dialog it looks for the Querystring parameter “IsDlg=1”. If this parameters exists than it would dynamically load the "/_layouts/styles/dlgframe.css” file. This file overrides the “s4-notdlg” class items as “display:none”, which means that all items with this class would not get displayed in Dialog Mode.  So if we go to the v4.master page we can see that this class is used by the Ribbon control to hide the ribbon when in dialog mode: How to open the Edit Form Dialog for List Item: In SharePoint 2010 The URL for opening the Edit Form of any list item looks like something like this : http://intranet.contoso.com/<SiteName>/Lists/<ListName>/EditForm.aspx?ID=1&IsDlg=1 ID is the list item row identifier and as discussed above the IsDlg is for the dialog mode. Now to open a dialog we need to use the SP.UI.ModalDialog.showModalDialog method from the ECMAScript Client Object model and pass in the url of the page, width & height of the dialog and also a callback function in case we want some code to run after the dialog is closed. <script type="text/javascript">          //Handle the DialogCallback callback               function DialogCallback(dialogResult, returnValue){               }             //Open the Dialog           function OpenEditDialog(id){             var options = { url:&quot;http://intranet.contoso.com/<SiteName>/Lists/<ListName>/EditForm.aspx?ID=&quot; + id + &quot;&amp;IsDlg=1&quot;,              width: 700,              height: 700,              dialogReturnValueCallback: DialogCallback              };             SP.UI.ModalDialog.showModalDialog(options);           } </script> The .js files for the ECMAScript Object Model (SP.js, SP.Core.js, SP.Ribbon.js, and SP.Runtime.js ) are installed in the %ProgramFiles%\Common Files\Microsoft Shared\web server extensions\14\TEMPLATE\LAYOUTS directory. Here is a good MSDN link explaining the Client Object Model Distribution and Deployment options available in SharePoint 2010 and this is the lowest costSharePoint 2010 Provider.

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• ETPM Forms Accelerator

  - by MHundal

  The ETPM Forms Accelerator provides a template that can be used to enter data related to Registration and Tax Forms.  The Forms Accelerator includes a worksheet for each portion related to forms development (Form Type, Form Section, Form Lines and Form Rules).  The Forms Accelerator provides the details that must be defined in ETPM.  This allows for taking an existing form and translating the details of that form into the spreadsheet.  The spreadsheet can then be used to define the details in the system.  In addition, each of the items to be defined is explained it detail - what the field expects and based on the input, how it impacts the field and form definition.   This is a living document - as there is feedback provided, the document will be updated.  The goal of this accelerator is to be an aide in the Forms Development process.  We encourage feedback to help improve the document.  The document is for ETPM 2.3.1.  Implementations using older version of ETPM will find that some of the field definition options may not exist their current system.   The spreadsheet attached contains the following Worksheets: Instructions:  High-level overview for the different worksheets provided. Form Type:  The fields to be populated when defining the Form Type for a Registration or Tax Form Form Section:  The fields to be populated when creating a Form Section.  The number of sections will differ based on the the form being implemented. Form Lines:  The fields to be populated when creating different Form Lines. The number of lines per section will differ based on the form being implemented. Form Rules:  Based on the form, allows for documenting the Form Rules to be configured based on form instructions and Form Lines. Right click on the link and select the "Save Link As" option.  ETPM Forms Accelerator.xls Please provide feedback to [email protected]. You feedback is encouraged and appreciated.  

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• The long road to bug-free software

  - by Tony Davis

  The past decade has seen a burgeoning interest in functional programming languages such as Haskell or, in the Microsoft world, F#. Though still on the periphery of mainstream programming, functional programming concepts are gradually seeping into the imperative C# language (for example, Lambda expressions have their root in functional programming). One of the more interesting concepts from functional programming languages is the use of formal methods, the lofty ideal behind which is bug-free software. The idea is that we write a specification that describes exactly how our function (say) should behave. We then prove that our function conforms to it, and in doing so have proved beyond any doubt that it is free from bugs. All programmers already use one form of specification, specifically their programming language's type system. If a value has a specific type then, in a type-safe language, the compiler guarantees that value cannot be an instance of a different type. Many extensions to existing type systems, such as generics in Java and .NET, extend the range of programs that can be type-checked. Unfortunately, type systems can only prevent some bugs. To take a classic problem of retrieving an index value from an array, since the type system doesn't specify the length of the array, the compiler has no way of knowing that a request for the "value of index 4" from an array of only two elements is "unsafe". We restore safety via exception handling, but the ideal type system will prevent us from doing anything that is unsafe in the first place and this is where we start to borrow ideas from a language such as Haskell, with its concept of "dependent types". If the type of an array includes its length, we can ensure that any index accesses into the array are valid. The problem is that we now need to carry around the length of arrays and the values of indices throughout our code so that it can be type-checked. In general, writing the specification to prove a positive property, even for a problem very amenable to specification, such as a simple sorting algorithm, turns out to be very hard and the specification will be different for every program. Extend this to writing a specification for, say, Microsoft Word and we can see that the specification would end up being no simpler, and therefore no less buggy, than the implementation. Fortunately, it is easier to write a specification that proves that a program doesn't have certain, specific and undesirable properties, such as infinite loops or accesses to the wrong bit of memory. If we can write the specifications to prove that a program is immune to such problems, we could reuse them in many places. The problem is the lack of specification "provers" that can do this without a lot of manual intervention (i.e. hints from the programmer). All this might feel a very long way off, but computing power and our understanding of the theory of "provers" advances quickly, and Microsoft is doing some of it already. Via their Terminator research project they have started to prove that their device drivers will always terminate, and in so doing have suddenly eliminated a vast range of possible bugs. This is a huge step forward from saying, "we've tested it lots and it seems fine". What do you think? What might be good targets for specification and verification? SQL could be one: the cost of a bug in SQL Server is quite high given how many important systems rely on it, so there's a good incentive to eliminate bugs, even at high initial cost. [Many thanks to Mike Williamson for guidance and useful conversations during the writing of this piece] Cheers, Tony.

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• how did Google Analytics kill my site?

  - by user1813359

  Yesterday I created a google analytics profile for one of my sites and included the JS block in the layout template. What happened next was very strange. Within about 2 minutes, the site had become unreachable. I had been checking the AWStats page for the site when I thought to set up GA. After that had been done, I clicked on the link for 404 stats, which opens in a new tab. It churned for a long while and then showed a nearly blank page, similar to that when Firefox chokes on a badly-formatted XML page, except there was no error msg. But i was logged into the server and could see that that page has a 401 Transitional DTD. Strange! I tried viewing source but it just churned endlessly. I then tried "inspect element" and was able to see an error msg having to do with some internal Firefox lib. Unfortunately, i neglected to copy that. :-( All further attempts to load anything on the site would time out. Firebug's Net panel showed no request being made. Chrome would time out. So, I deleted the GA profile, removed the JS block, and cleared the server cache. No joy. I then removed all google cookies and disabled JS. Still nothing. No luck in any other browser. And now my client couldn't access the site. Terrific. I was able use wget while logged into another server. The retrieved page was fine, and did not contain the GA JS block. However, the two servers are on the same network. (Perhaps a clue.) The server itself was fine. Ping, traceroute looked great. I could SSH in. I tailed the access log and tried a browser request. Nothing. But i forgot to quit and a minute or so later I saw a request from someone else being logged. Later, I could see that requests had been served all day to some people. Now, 24 hours later, the site works once again, but is still unreachable by the client (who is in another city). So, does anyone have some insight into what's going on? Does this have something to do with google's CDN? I don't know very much about how GA works but what I'm seeing reminds me of DNS propagation issues. And why the initial XML error? And why the heck was the site just plain unreachable? What did google do to my site?! Sorry for the length but I wanted to cover everything.

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• What is Causing This Memory Leak in Delphi?

  - by lkessler

  I just can't figure out this memory leak that EurekaLog is reporting for my program. I'm using Delphi 2009. Here it is: Memory Leak: Type=Data; Total size=26; Count=1; The stack is: System.pas _UStrSetLength 17477 System.pas _UStrCat 17572 Process.pas InputGedcomFile 1145 That is all there is in the stack. EurekaLog is pointing me to the location where the memory that was not released was first allocated. According to it, the line in my program is line 1145 of InputGedcomFile. That line is: CurStruct0Key := 'HEAD' + Level0Key; where CurStruct0Key and Level0Key are simply defined in the procedure as local variables that should be dynamically handled by the Delphi memory manager when entering and leaving the procedure: var CurStruct0Key, Level0Key: string; So now I look at the _UStrCat procedure in the System Unit. Line 17572 is: CALL _UStrSetLength // Set length of Dest and I go to the _UStrSetLength procedure in the System Unit, and the relevant lines are: @@isUnicode: CMP [EAX-skew].StrRec.refCnt,1 // !!! MT safety JNE @@copyString // not unique, so copy SUB EAX,rOff // Offset EAX "S" to start of memory block ADD EDX,EDX // Double length to get size JO @@overflow ADD EDX,rOff+2 // Add string rec size JO @@overflow PUSH EAX // Put S on stack MOV EAX,ESP // to pass by reference CALL _ReallocMem POP EAX ADD EAX,rOff // Readjust MOV [EBX],EAX // Store MOV [EAX-skew].StrRec.length,ESI MOV WORD PTR [EAX+ESI*2],0 // Null terminate TEST EDI,EDI // Was a temp created? JZ @@exit PUSH EDI MOV EAX,ESP CALL _LStrClr POP EDI JMP @@exit where line 17477 is the "CALL _ReallocMem" line. So then what is the memory leak? Surely a simple concatenate of a string constant to a local string variable should not be causing a memory leak. Why is EurekaLog pointing me to the ReallocMem line in a _UStrSetLength routine that is part of Delphi? This is Delphi 2009 and I am using the new unicode strings. Any help or explanation here will be much appreciated.

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• How do I get Lucene (.NET) to highlight correctly with wildcards?

  - by Scott Stafford

  I am using the Lucene.NET API directly in my ASP.NET/C# web application. When I search using a wildcard, like "fuc*", the highlighter doesn't highlight anything, but when I search for the whole word, like "fuchsia", it highlights fine. Does Lucene have the ability to highlight using the same logic it used to match with? Various maybe-relevant code-snippets below: var formatter = new Lucene.Net.Highlight.SimpleHTMLFormatter( "<span class='srhilite'>", "</span>"); var fragmenter = new Lucene.Net.Highlight.SimpleFragmenter(100); var scorer = new Lucene.Net.Highlight.QueryScorer(query); var highlighter = new Lucene.Net.Highlight.Highlighter(formatter, scorer); highlighter.SetTextFragmenter(fragmenter); and then on each hit... string description = Server.HtmlEncode(doc.Get("Description")); var stream = analyzer.TokenStream("Description", new System.IO.StringReader(description)); string highlighted_text = highlighter.GetBestFragments( stream, description, 1, "..."); And I'm using the QueryParser and the StandardAnalyzer.

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• High Profile ASP.NET websites

  - by nandos

  About twice a month I get asked to justify the reason "Why are we using ASP.NET and not PHP or Java, or buzz-word-of-the-month-here, etc". 100% of the time the questions come from people that do not understand anything about technology. People that would not know the difference between FTP and HTTP. The best approach I found (so far) to justify it to people without getting into technical details is to just say "XXX website uses it". Which I get back "Oh...I did not know that, so ASP.NET must be good". I know, I know, it hurts. But it works. So, without getting into the merit of why I'm using ASP.NET (which could trigger an endless argument for other platforms), I'm trying to compile a list of high profile websites that are implemented in ASP.NET. (No, they would have no idea what StackOverflow is). Can you name a high-profile website implemented in ASP.NET? EDIT: Current list (thanks for all the responses): (trying to avoid tech sites and prioritizing retail sites) Costco - http://www.costco.com/ Crate & Barrel - http://www.crateandbarrel.com/ Home Shopping Network - http://www.hsn.com/ Buy.com - http://www.buy.com/ Dell - http://www.dell.com Nasdaq - http://www.nasdaq.com/ Virgin - http://www.virgin.com/ 7-Eleven - http://www.7-eleven.com/ Carnival Cruise Lines - http://www.carnival.com/ L'Oreal - http://www.loreal.com/ The White House - http://www.whitehouse.gov/ Remax - http://www.remax.com/ Monster Jobs - http://www.monster.com/ USA Today - http://www.usatoday.com/ ComputerJobs.com - http://computerjobs.com/ Match.com - http://www.match.com National Health Services (UK) - http://www.nhs.uk/ CarrerBuilder.com - http://www.careerbuilder.com/

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• Exception converting Office files to PDF using ABCpdf.NET onWindows Server 2008

  - by drivendevelopment

  Has anyone delt with this exception from ABCpdf? We're running on Server 2008 and only have issues converting Office files (Word and Excel). This all worked well on Server 2003. Because we're only having issues with Office files I wonder if it's related to the XPS support on Server 2008? The code that calls into this function is running as a Windows Service. Private Overloads Function ConvertMicrosoftOfficeDocToPdf(ByVal inputFile As Byte(), ByVal fileExt As String) As Byte() Dim abcDoc As WebSupergoo.ABCpdf7.Doc = Nothing Try abcDoc = New WebSupergoo.ABCpdf7.Doc() Dim xro As New WebSupergoo.ABCpdf7.XReadOptions() xro.FileExtension = fileExt Try abcDoc.Read(inputFile, xro) Catch ex As Exception System.Diagnostics.Trace.Write(ex.ToString()) Throw ex End Try Dim fileBytes As Byte() = abcDoc.GetData() Return fileBytes Finally If Not abcDoc Is Nothing Then abcDoc.Clear() abcDoc.Dispose() End If End Try End Function WebSupergoo.ABCpdf7.Internal.PDFException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. --- System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at WebSupergoo.ABCpdf7.Internal.NDoc._InvokeMethod(IntPtr inDoc, Int32 inMethod, Int32 inIndex, Int32 inFlags, String inParams, String& outErr) at WebSupergoo.ABCpdf7.Internal.NDoc.InvokeMethod(IntPtr inDoc, Int32 inMethod, Int32 inIndex, Int32 inFlags, String inParams, String& outErr) at WebSupergoo.ABCpdf7.Doc.PrintToXps(String inputFile, String outputFile, Int32 timeout, String printerName) at WebSupergoo.ABCpdf7.Operations.XpsImportOperation.ImportAny(Doc doc, String path, Int32 timeout) at WebSupergoo.ABCpdf7.XReadOptions.ImportXpsAny(Doc doc, String path, Boolean clear) at WebSupergoo.ABCpdf7.XReadOptions.Read(Doc doc, Byte[] data, ReadModuleType module) at WebSupergoo.ABCpdf7.XReadOptions.Read(Doc doc, Byte[] data)

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• jQuery jqGrid TreeGrid not functionining properly

  - by Raul Agrait

  Hello. I am having trouble constructing a jqGrid TreeGrid using local data. This method works just fine as a regular grid if you comment out the treeGrid and ExpandColumn attributes, but once you add those to try to make it a tree grid, it doesn't create the tree grid, and it no longer sorts properly. jQuery(function(){ var gridOptions = { datatype: "local", height: 250, colNames: ['Name', 'Type', 'Last Modified On', 'Last Modified By'], colModel: [{name: 'name', index: 'name', width: 200, sorttype: 'text'}, {name: 'type', index: 'type', width: 200, sorttype: 'text'}, {name: 'modifiedon', index: 'modifiedon', width: 200, sorttype: 'date'}, {name: 'modifiedby', index: 'modifiedby', width: 200, sorttype: 'text'}], treeGrid: true, ExpandColumn: 'name', caption: "My Grid" }; jQuery("#treeGrid").jqGrid(gridOptions); var gridData = [ {name: "My File", type: "My File Type", modifiedon: "03/10/2010", modifiedby"Strong Sad", lft: "1", rgt: "8", level: "0"}, {name: "One of Everything", type: "Word Document", modifiedon: "02/12/2009", modifiedby: "Strong Bad", lft: "2", rgt: "5", level: "0"}, {name: "My Presentation", type: "PowerPoint", modifiedon: "01/23/2009", modifiedby: "The Cheat", lft: "3", rgt: "4", level: "0"} ]; for (var i = 0; i < gridData.length; i++) { jQuery("#treeGrid").jqGrid('addRowData', i + 1, gridData[i]); } });

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• jQuery, jQuery UI, and Dual Licensed Plugins (Dual Licensing)

  - by John Hartsock

  OK I have read many posts regarding Dual Licensing using MIT and GPL licenses. But Im curious still, as the wording seems to be inclusive. Many of the Dual Licenses state that the software is licensed using "MIT AND GPL". The "AND" is what confuses me. It seems to me that the word "AND" in the terms, means you will be licensing the product using both licenses. Most of the posts, here on stackoverflow, state that you can license the software using one "OR" the other. JQuery specifically states "OR", whereas JQuery UI specifically States "AND". Another Instance of the "AND" would be JQGrid. Im not a lawyer but, it seems to me that a legal interpretation of this would state that use of the software would mean that your using the software under both licenses. Has anyone who has contacted a lawyer gotten clarification or a definitive answer as to what is true? Can you use Dual licensed software products that state "AND" in the terms of agreement under either license? EDITED: Guys here is specifically what Im talking about on jquery.org/license you see the following stated: You may use any jQuery project under the terms of either the MIT License or the GNU General Public License (GPL) Version 2 but in the header of Jquery's and Jquery UI library you see this: * Dual licensed under the MIT and GPL licenses. * http://docs.jquery.com/License The site says MIT or GPL but the license statement in the software says MIT and GPL.

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• WPF: How to set column width with auto fill in ListView with custom user control.

  - by powerk

  A ListView with Datatemplate in GridViewColumn: <ListView Name ="LogDataList" IsSynchronizedWithCurrentItem="True" ItemsSource="{Binding LogDataCollection}" Background="Cyan"> <ListView.View> <GridView AllowsColumnReorder="true" ColumnHeaderToolTip="Event Log Information"> <GridViewColumn Header="Event Log Name" Width="100"> <GridViewColumn.CellTemplate> <DataTemplate> <l:MyTextBlock Height="25" DataContext="{Binding LogName, Converter={StaticResource DataFieldConverter}}" HighlightMatchCase="{Binding Element}" Loaded="EditBox_Loaded"/> </DataTemplate> </GridViewColumn.CellTemplate> </GridViewColumn> ... </GridView> </ListView.View> </ListView> I have no idea about how to make column width autofill although I have tried a lot of way to walk up. The general idea for demo is : <ListView Name ="LogDataList" IsSynchronizedWithCurrentItem="True" ItemsSource="{Binding LogDataCollection}" Background="Cyan"> <ListView.Resources> <Style x:Key="ColumnWidthStyle" TargetType="{x:Null GridViewColumn}"> <Style.Setters> <Setter Property="HorizontalContentAlignment" Value="Stretch" > </Setter> </Style.Setters> </Style> </ListView.Resources> <ListView.View> <GridView AllowsColumnReorder="true" ColumnHeaderToolTip="Event Log Information"> <GridViewColumn Header="Event Log Name" DisplayMemberBinding="{Binding Path=LogName}" HeaderContainerStyle="{StaticResource ColumnWidthStyle}"> It works, but not accord with my demand. I need to customize datatemplate with my custom user control(MyTextBlock) since the enhancement(HighlighMatchCase property) and binding datacontext. How can I set up ColumnWidthMode with Fill in the word? On-line'in. I really appreciate your help.

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• Selecting text in mobile Safari on iPhone

  - by Goldy

  I'm trying to make it easy for an iphone user to copy some text to the clipboard in mobile safari. As in the usual "touch-hold-copy". There is a specific bit of text I want to a user to copy. I have full choice of the html markup in which to wrap the text. How can I make it easy, rather than abitrary? For instance: Is there a way to "select all" the text upon touch-down using javascript? Then a user could just continue to touch-hold and then choose copy? Is there a way to bring up the "select all" option? Like you can when typing in a text box? After which they can choose copy? If there's no javascript solution, how can I arrange the html to help Safari select the right bit of text easily? As opposed to just a word, or a wrapping div? I've tried onFocus="this.select()" for various elements, none seem to work. Also tried onClick. Those who have tried to port a site that uses ZeroClipboard to the iPhone might have some ideas. Cheers

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• Git subtree not properly using .gitignore when doing a partial clone

  - by D W

  I am a graduate student with many scripts, bibliography data in bibtex, thesis draft in latex, presentations in open office, posters in scribus, and figures and result data. I would like to put everything in one project under version control. Then when I need to work on a portion such as the bibliography data, I would like to check that subdirectory out, modify it as necessary and merge it back.I would like the ability to check out one version to my home computer, and a different one to my work computer and make changes to each independently and eventually merge them back. I would also like to be able to check out a piece of code from this big project and import it with versioning into a separate project. If I may changes I'd like to be able to merge them back to the original project. Based on my understanding git subtree can do this. http://github.com/apenwarr/git-subtree There is an example that is along the lines of what I'm trying to do at: http://psionides.jogger.pl/2010/02/04/sharing-code-between-projects-with-git-subtree/ Say the trunk of my project contained the directories: (bib bin cfg data fig src todo). When I use git subtree split -P bib -b export git checkout export I get a the bib directory, plus all files that should have been ignored or considered binary based on .gitignore such as the src directory and everything in it that ends in a tilde or the ./data directory. dwickrama@DWwork:~/research/trunk$ ls * -r biblography.bib JabRef src: script1.sh~ README~ script2.sh~ script3.sh~ script4.R~ script5.awk~ script5.py~ cfg: cfgFile1.ini~ cfgFile2.ini~ cfgFile3.ini~ bin: bigBinaryPackage1 bigBinaryPackage2 dwickrama@DWwork:~/research/trunk$ My .gitignore file is as follows: *.doc diff=word *.tex diff=tex *.bib diff=bibtex *.py diff=python *.eps binary *.jpg binary *.png binary ./bin/* binary *~ How do I prevent this?

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• Using Crypt function Python 3.3.2

  - by adampski

  In Windows and Python version 3.3.2, I try and call the python module like so: hash2 = crypt(word, salt) I import it at the top of my program like so: from crypt import * The result I get is the following: Traceback (most recent call last): File "C:\none\of\your\business\adams.py", line 10, in <module> from crypt import * File "C:\Python33\lib\crypt.py", line 3, in <module> import _crypt ImportError: No module named '_crypt' However, when I execute the same file adams.py in Ubuntu, with Python 2.7.3, it executes perfectly - no errors. I tried the following to resolve the issue for my Windows & Python 3.3.2 (though I'm sure the OS isn't the issue, the Python version or my use of syntax is the issue): Rename the directory in the Python33 directory from Lib to lib Rename the crypt.py in lib to _crypt.py. However, it turns out the entire crypt.py module depends on an external module called _crypt.py too. Browsed internet to download anything remotely appropriate to resemble _crypt.py It's not Python, right? It's me...(?) I'm using syntaxes to import and use external modules that are acceptable in 2.7.3, but not in 3.3.2. Or have I found a bug in 3.3.2?

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• Is Appcelerator Titanium now banned on the iPhone?

  - by altuzar

  This question has been answered quite clearly for MonoTouch here: http://stackoverflow.com/questions/2604033/is-monotouch-now-banned-on-the-iphone But what about Appcelerator Titanium? The new TOS from Apple and their iPhone 4 OS: 3.3.1 — Applications may only use Documented APIs in the manner prescribed by Apple and must not use or call any private APIs. Applications must be originally written in Objective-C, C, C++, or JavaScript as executed by the iPhone OS WebKit engine, and only code written in C, C++, and Objective-C may compile and directly link against the Documented APIs (e.g., Applications that link to Documented APIs through an intermediary translation or compatibility layer or tool are prohibited). Titanium uses JavaScript but is not executed be the iPhone OS WebKit engine directly. In their Developer blog, Jeff Haynie says Titanium is on the clear, but I don't know if they are in denial. It’s our belief that we are fully in compliance with iPhone OS 4.0 ToS as we interpret them. I haven't found any official word by Apple, only opinions. And I'm quite confussed. I'm not writing another line of code for my App until... you know.

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• TreeGrid in GXT

  - by aTory

  Problem I'm trying to create an asynchronously updating TreeGrid in GXT but encountering issues. The first issue is that I believe the documentation is 'piss poor', at best.. therefore any chance of learning without using 'word of mouth' seems ridiculous. Instead of moaning any further, I shall inform you what I'd LIKE to do and then hopefully you can tell me if what i want is possible. Example knowledge of Football is recommended here I have a few Async services where: getLeagues() getTeams(League) getPlayers(League,Team) getPosition(League,Team,Player) I'd like to have a grid where once it renders, it makes a call to 'getLeagues', where by the server will respond with a bunch of leagues that are currently active on the server... these will be the 'root node' of the TreeGrid. Then, from here you can expand each league to show the teams, right down to the players and then their positions. I'd like to Create a TreeGrid which has a 'listener' on each node, waiting to asynchronously call the server on request and propogate the tree from here, however I'm not sure if this is possible. Can anybody advise? I'm finding all these Models, BaseTreeModels, TreeStores nauseating.

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• Drag String data from My Cocoa App to Third-Party Cocoa App

  - by Woodster

  Hello, I want to drag a row from my tableview and drop it into any other NSTextField in Mac OS X 10.6, and have a string of text be dropped. Drag and drop already works within my app (between a NSTableView and an NSBrowser), but I have had no success putting any data on the pasteboard that can accepted by apps other than the source application. Here's the code I tried, which I thought would be enough to get hte word "hello" to be 'pasted' when I drop into some other NSTextField: -(BOOL) tableView:(NSTableView *)tableView writeRowsWithIndexes:(NSIndexSet *)rowIndexes toPasteboard:(NSPasteboard *)pboard { [pboard declareTypes:[NSArray arrayWithObject:NSStringPboardType] owner:self]; [pboard setString:@"hello" forType:NSStringPboardType]; return YES; } //-- I never get the cursor that shows me the drop will be accepted, and it just doesn't work. Things I've tried: Using the 10.5 version of the Pasteboard identifier, NSStringPBoardType Using the 10.6 version, NSPasteboardTypeString. Setting the owner = nil, since I'm not providing the data lazily. Using the keyed archiver: [pboard setData:[NSKeyedArchiver archivedRootObject:@"Hello!!"]] None of the above have worked. I think I have the concepts correct: "Encode data, tell the pasteboard what you've got, then give it the data", but since other apps don't recognize it, I suspect I'm not telling the pasteboard the correct datatype. Where am I going wrong? Thanks, Woody

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