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• “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

  - by Kathryn Perry

  A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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• JavaOne 2013: (Key) Notes of a conference – State of the Java platform and all the roadmaps by Amis

  - by JuergenKress

  Last week’s JavaOne conference provided insights in the roadmap of the Java platform as well as in the current state of things in the Java community. The close relationship between Oracle and IBM concerning Java, the (continuing) lack of such a relationship with Google, the support from Microsoft for Java applications on its Azure cloud and the vibrant developer community – with over 200 different Java User Groups in many countries of the world. There were no major surprises or stunning announcements. Java EE 7 (release in June) was celebrated, the progress of Java 8 SE explained as well as the progress on Java Embedded and ME. The availability of NetBeans 7.4 RC1 and JDK 8 Early Adopters release as well as the open sourcing of project Avatar probably were the only real news stories. The convergence of JavaFX and Java SE is almost complete; the upcoming alignment of Java SE Embedded and Java ME is the next big consolidation step that will lead to a unified platform where developers can use the same skills, development tools and APIs on EE, SE, SE Embedded and ME development. This means that anything that runs on ME will run on SE (Embedded) and EE – not necessarily the reverse because not all SE APIs are part of the compact profile or the ME environment. However, the trimming down of the SE libraries and the increased capabilities of devices mean that a pretty rich JVM runs on many devices – such as JavaFX 8 on the Raspberry PI. The major theme of the conference was Internet of Things. A world of things that are smart and connected, devices like sensors, cameras and equipment from cars, fridges and television sets to printers, security gates and kiosks that all run Java and are all capable of sending data over local network connections or directly over the internet. The number of devices that has these capabilities is rapidly growing. This means that the number of places where Java programs can help program the behavior of devices is growing too. It also means that the volume of data generated is expanding and that we have to find ways to harvest that data, possibly do a local pre-processing (filter, aggregate) and channel the data to back end systems. Terms typically used are edge devices (small, simple, publishing data), gateways (receiving data from many devices, collecting and consolidating, pre-processing, sending onwards to back end – typically using real time event processing) and enterprise services – receiving the data-turned-information from the gateways to further consolidate, distribute and act upon. A cheap device like the Raspberry PI is a perfect way to get started as a Java developer with what embedded (device) programming means and how interaction with physical input and output takes place. Roadmaps The over all progress on Java is visualized in this overview: Read the full article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Amis,OOW,Oracle OpenWorld,JavaOne,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• OSB unit testing, part 1 by Qualogy

  - by JuergenKress

  First you need to implement the simple bpel process like this : In my current project, I inherited a lot of OSB components that have been developed by (former) team members, but they all lack unit tests. This is a situation I really dislike, since this makes it much harder to refactor or bug-fix the existing code base. So, for all newly created components (and components I have to bug-fix) I strive to add unit tests. Of course, the unit tests will be created using my favourite testing tool: soapUI ! Unit of test The unit test should be created for the service composition, which in OSB terms should be the proxy service combination with its business service. Now, since you do not want to rely on any other services, you should provide mock services for all services invoked from your Component-Under-Test. In a previous article, I wrote about mocking your services in soapUI. While this approach would also be valid here, creating a mock service (and certainly deploying it on a separate WebServer) does violate one of the core principles of unit testing: to make your unit tests as self-contained as possible, i.e. not depending on any external components. In this article, I will show you how to achieve this by simply providing a mock response inside your unit test. Scenario The scenario I implement for testing is a simple currency converter; the external request consists of a from and a to currency, and an amount (in currency from). The service will perform an exchange rate lookup using the WebServiceX CurrencyConverter and return a response to the caller consisting of both the source and target currencies and amounts. For the purpose of unit testing, I will implement a mock response for the exchange rate lookup. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Qualogy,OSB,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• GlassFish Server 3.1 est disponible, avec des améliorations pour l'administration, la haute disponibilité et le développement d'applications

  GlassFish Server 3.1 est disponible Avec des améliorations pour l'administration, le développement d'applications et la haute disponibilité et Oracle vient d'annoncer la disponibilité de son serveur d'applications Java, GlassFish server 3.1. GlassFish Server 3.1 présente des améliorations pour le développement des applications, l'administration centralisée et la haute disponibilité. Cette version permet à Oracle de respecter sa feuille de route présentée lors de la conférence JavaOne 2010 : « avec cette version, Oracle respecte la feuille de route qu'il a annoncé et répond ainsi à la demande croissante pour Oracle GlassFish Server en ajoutant de nouvelles fonctionnalités pour ...

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• systemstate dump ??

  - by JaneZhang(???)

          ???????????????hang????,????????systemstate dump?????????,?????,????????,???????????????,????systemstate dump?????????????       ??????,????????systemstate dump, ?????“WAITED TOO LONG FOR A ROW CACHE ENQUEUE LOCK”?        systemstate dump???????????,??????:??????,???????,????dump????????,???????M????)1. ?sysdba???????:$sqlplus / as sysdba??$sqlplus -prelim / as sysdba <==??????????hang?????SQL>oradebug setmypidSQL>oradebug unlimit;SQL>oradebug dump systemstate 266;?1~2??SQL>oradebug dump systemstate 266;?1~2??SQL>oradebug dump systemstate 266;SQL>oradebug tracefile_name;==>????????2. ????systemstate dump,??????hang analyze??????????????????$sqlplus / as sysdba??$sqlplus -prelim / as sysdba <==??????????hang?????SQL>oradebug setmypidSQL>oradebug unlimit;SQL>oradebug dump hanganalyze 3?1~2??SQL>oradebug dump hanganalyze 3?1~2??SQL>oradebug dump hanganalyze 3SQL>oradebug tracefile_name;==>??????????RAC???,????????????systemstate dump,???????????(?????????):$sqlplus / as sysdba??$sqlplus -prelim / as sysdba <==??????????hang?????SQL>oradebug setmypidSQL>oradebug unlimitSQL>oradebug -g all dump systemstate 266  <==-g all ??????????dump?1~2??SQL>oradebug -g all dump systemstate 266?1~2??SQL>oradebug -g all dump systemstate 266?RAC???hang analyze:SQL>oradebug setmypidSQL>oradebug unlimitSQL>oradebug -g all hanganalyze 3?1~2??SQL>oradebug -g all hanganalyze 3?1~2??SQL>oradebug -g all hanganalyze 3?????????????????systemstate dump,?????????????backgroud_dump_dest??diag trace???????????????????????????,?????hang?,?????systemstate dump?????:10:   dump11:   dump + global cache of RAC256: short stack (????)258: dump(???lock element) + short stack (????)266: 256+10 -->short stack+ dump267: 256+11 -->short stack+ dump + global cache of RAClevel 11? 267? dump global cache, ??????trace ??,??????????????,????????,???266,??????dump?????????,????????????????????short stack????,???????,??2000???,??????30??????????,????level 10 ?? level 258, level 258 ? level 10????short short stack, ??level 10?????lock element data.?????systemstate dump???,??????level?????:??????37???:-rw-r----- 1 oracle oinstall    72721 Aug 31 21:50 rac10g2_ora_31092.trc==>256 (short stack, ????2K)-rw-r----- 1 oracle oinstall  2724863 Aug 31 21:52 rac10g2_ora_31654.trc==>10    (dump,????72K )-rw-r----- 1 oracle oinstall  2731935 Aug 31 21:53 rac10g2_ora_32214.trc==>266 (dump + short stack ,????72K)RAC:-rw-r----- 1 oracle oinstall 55873057 Aug 31 21:49 rac10g2_ora_30658.trc ==>11   (dump+global cache,????1.4M)-rw-r----- 1 oracle oinstall 55879249 Aug 31 21:48 rac10g2_ora_28615.trc ==>267 (dump+global cache+short stack,????1.4M) ??,??????dump global cache(level 11?267,???????????????)??????????,?????????systemstate dump ??

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• SPARC T4 ?????????

  - by user12798668

  ????????????????????????????????????????????????????? SPARC T4 ????????????????????????????T4 ??????? SP(Service Processor) ??? ILOM ?? - set /SP/powermgmt policy=elastic ?????????????????????????????????????????????????????????????????????????????????????????ILOM ? /SYS/VSP/history/0 ???????????????????????????? SPARC T4-1 ? OS ??????????????????????????????????????????????????????????? ?? ?? = ?????(W)?????????????? Mar 26 12:04:54 = 294 Mar 26 12:03:53 = 292 Mar 26 12:02:53 = 292 Mar 26 12:01:53 = 293 Mar 26 12:00:53 = 292 Mar 26 11:59:53 = 293 Mar 26 11:58:54 = 293 Mar 26 11:57:54 = 294 Mar 26 11:56:54 = 293 Mar 26 11:55:54 = 348 ????????????????????? 90W ?????????! ?? psrinfo ????????????????... # psrinfo 0 on-line since 03/23/2012 17:39:28 1 on-line since 03/26/2012 20:53:56 ?? SPARC T4-1 ????????8 ????????? 8 CPU ??????? SPARC T4 CPU ? 1 ??????????????psrinfo ??????? 64 CPU ??? OS ?????????????????????? 2 CPU ??????????! ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????CPU ??????????????????????????????????????????????????????????????????????????????????????????????????????? 2 CPU ?????????????????????????????????? CPU ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????? SPARC T4 ????????????? Oracle VM Server for SPARC (OVM for SPARC) ?????????????????????????????????????????????????? Oracle VM Server for SPARC ???????????? ?10? ??????? - ??????? ??????????????????????????OTN ? How to Use the Power Management Controls on SPARC Servers ?????????????????????????????? ??????????????SPARC T4 ?????????????????? Oracle OpenWorld Tokyo 2012 ???????????????????? ?????????????????????????·????????????????????! 4/4(?) ???? K1-01?ENGINEERED FOR INNOVATION ???????????????(9:00-11:15) 4/5(?) ????????? G2-01 ???????&???????????IT???????????(11:50 - 13:20) ???????????!! Oracle OpenWorld Tokyo 2012 ???? URL http://www.oracle.com/openworld/jp-ja/index.html ?????? 7264 ???????????????

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• System.Runtime.InteropServices.COMException (0x80070008): Not enough storage is available to process

  - by Darryl Braaten

  I am trying to diagnose this exception. "System.Runtime.InteropServices.COMException (0x80070008): Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008) at System.Runtime.Remoting.RemotingServices.AllocateUninitializedObject(RuntimeType objectType) at System.Runtime.Remoting.RemotingServices.AllocateUninitializedObject(Type objectType) at System.Runtime.Remoting.Activation.ActivationServices.CreateInstance(Type serverType) at System.Runtime.Remoting.Activation.ActivationServices.IsCurrentContextOK(Type serverType, Object[] props, Boolean bNewObj) at Oracle.DataAccess.Client.CThreadPool..ctor() at Oracle.DataAccess.Client.OracleCommand.set_CommandTimeout(Int32 value) ... It does not look like any of the normal types of "storage" have hit any limits. The application is using about 400MB of memory, 70 threads, 2000 handles and the hard drive has many GB free. The machine is running Windows 2003 Enterprise server with 16GB of RAM so memory shouldn't be an issue. The application is running as a windows service so there are no GDI objects being used. Running out of GDI handles is a common cause of this exception. Database connections, commands & readers are all all wrapped with using blocks so they should be getting cleaned up correctly.

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• How to reclaim storage for deleted LOBs

  - by Jim Hudson

  I have a LOB tablespace. Currently holding 9GB out of 12GB available. And, as far as I can tell, deleting records doesn't reclaim any storage in the tablespace. I'm getting worried about handling further processing. This is Oracle 11.1 and the data are in a CLOB and a BLOB column in the same table. The LOB Index segments (SYS_IL...) are small, all the storage is in the data segments (SYS_LOB...) We'e tried purge and coalesce and didn't get anywhere -- same number of bytes in user_extents. "Alter table xxx move" will work, but we'd need to have someplace to move it to that has enough space for the revised data. We'd also need to do that off hours and rebuild the indexes, of course, but that's easy enough. Copying out the good data and doing a truncate, then copying it back, will also work. But that's pretty much just what the "alter table" command does. Am I missing some easy ways to shrink things down and get the storage back? Or is "alter table xxx move" the best approach? Or is this a non-issue and Oracle will grab back the space from the deleted lob rows when it needs it?

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• Java Generics, JPA 2, J2EE, JSF 2, GWT, Ajax, Oracle's Java Strategies, Flex, iPhone, Agile ALM, Gra

  - by Kim Won

  Great Indian Developer Summit 2010 – India's Biggest Polyglot Conference and Workshops for IT Software Professionals Bangalore, April 9, 2010: The GIDS.Java Conference and Workshops has announced the complete program of over 50 sessions on the present and future of the Java language and VM, how they are evolving to meet the community's ever-changing needs, and some of the cutting-edge tools, technologies & techniques used for building robust enterprise Java applications today. The GIDs.Java track at Great Indian Developer Summit takes place 22 and 23 April 2010, at the Indian Institute of Science in Bangalore. As one of the longest running independent developer conferences in India, GIDS.Java at the Great Indian Developer Summit 2010 is uniquely positioned to provide a blend of practical, pragmatic and immediately applicable knowledge and a glimpse of the future of technology. During 22 and 23 April 2010, GIDS.Java offers a multi-track conference, workshops, expo show floor, and networking opportunities. The first keynote at GIDS.Java "Pointy Haired Bosses and Pragmatic Programmers" is led by Dr. Venkat Subramaniam. He speaks about how each of us has a professional responsibility to be objective and make decisions that will help us and our teams be productive and deliver results. Venkat will pick on some fallacies, lay down facts, and discuss how to stay professional and objective in our daily efforts. The second keynote of the day explains the practical features that make the Cloud so interesting, and why everyone should start using it in their everyday life. Simone Brunozzi, Amazon Web Services Technology Evangelist, will detail technical examples, business details all mixed with a lot of Italian humor to ensure audience enjoy this talk without a single line of code. The third keynote of the day gives an exciting overview of directions in the Java space for Oracle, featuring concrete signs of Oracles heavy investment, a clear concise strategy overview, and deep dives into some of the most interesting pieces of technology being developed in the Java Platform Group today; such as JavaEE, JDK7, JavaFX, and our exciting new visual tools. Featuring demos by a Java evangelism team star, Simon Ritter, this talk takes you top to bottom in Java Technology. Featured talks at GID.Web include: Good, Bad, and Ugly of Java Generics, Venkat Subramaniam Pure Java Ajax: An Overview of GWT 2.0, Marty Hall How JPA 2.0 Makes a Good Thing Even Better, Mike Keith Building Enterprise RIAs with Adobe Flex and Java, Sujit Reddy G Integrated Ajax Support in JSF 2.0, Marty Hall Design Patterns in Java and Groovy, Venkat Subramaniam A Gentle Introduction to iPhone and Obj-C for Java Developers, Matthew McCullough Cloud Computing: Azure for Java Developers, Janakiram MSV Ajax Support in the Prototype JavaScript Library, Marty Hall First steps to IT Heaven Through the Cloud. Part III: .Java, Simone Brunozi Building Web 2.0 User Interfaces for Web Service Models using JSF, Frank Nimphius and Jobinesh P Acceptance Test Driven Development, John Tobin and Mohammed Mohsinali Architecting Your Java Applications for the Cloud, Praveen Srivatsa Effective Java, Venkat Subramaniam The Amazing Groovy Weight-loss Plan, Scott Davis Enterprise Modeling - from Conceptual Planning to Technical Blueprints, J Sripad Java Collections Renaissance, Donald Raab and Vlad Zakharov Power 7 and IBM J9VM, Himanshu Goyal A Whistle-stop Tour of Maven 3.0, Matthew McCullough Mass Volume Opportunities for Java Developers, Jouko Nuottila Emerging Technology Complex Event Processing, Duvvuri Srinivas Agile ALM for Distributed Development, Karthi Swaminathan Dim Sum Grails - A Sampler of Practical Non Database-Driven Grails Applications, Scott Davis Diagnosing Performance Bottlenecks in J2EE, Deepak Kaul Business Driven Identity Management, Suneet Agera Combining Java EE with OSGi using Eclipse Gemini, Mike Keith Workshop: Essence of Functional Programming, Venkat Subramaniam Workshop: Agile Development, Tools, and Teams and Scrum Certification, Stephen Forte Workshop: Cloud Computing Boot Camp on the Google App Engine, Matthew McCullough Workshop: Building Your First Amazon App, Simone Brunozzi Workshop: The 180-min AJAX and JSON Spike Class, Scott Davis Workshop: PHP + Adobe Flex = Killer RIA, Shyamprasad P Workshop: User Expereince Evaluation Model Walkthrough, Sanna Häiväläinen Workshop: Building Data Centric Applications using Adobe Flex and Java, Prashant Singh Workshop: Monetizing your Apps with PayPal X Payments Platform, Khurram Khan, Praveen Alavilli Sponsors of Great Indian Developer Summit 2010 include: Platinum sponsors Microsoft, Oracle Forum Nokia and Adobe; Gold sponsors Intel and SAP; Silver sponsors Quest Software, PayPal, Telerik and AMT. About Great Indian Developer Summit Great Indian Developer Summit is the gold standard for India's software developer ecosystem for gaining exposure to and evaluating new projects, tools, services, platforms, languages, software and standards. Packed with premium knowledge, action plans and advise from been-there-done-it veterans, creators, and visionaries, the 2010 edition of Great Indian Developer Summit features focused sessions, case studies, workshops and power panels that will transform you into a force to reckon with. Featuring 3 co-located conferences: GIDS.NET, GIDS.Web, GIDS.Java and an exclusive day of in-depth tutorials - GIDS.Workshops, from 20 April to 24 April at the IISc campus in Bangalore. At GIDS you'll participate in hundreds of sessions encompassing the full range of Microsoft computing, Java, Agile, RIA, Rich Web, open source/standards, languages, frameworks and platforms, practical tutorials that deep dive into technical skill and best practices, inspirational keynote presentations, an Expo Hall featuring dozens of the latest projects and products activities, engaging networking events, and the interact with the best and brightest of speakers from around the world. For further information on GIDS 2010, please visit the summit on the web http://www.developersummit.com/ A Saltmarch Media Press Release E: [email protected] Ph: +91 80 4005 1000

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• Why is OracleDataAdapter.Fill() Very Slow?

  - by John Gietzen

  I am using a pretty complex query to retrieve some data out of one of our billing databases. I'm running in to an issue where the query seems to complete fairly quickly when executed with SQL Developer, but does not seem to ever finish when using the OracleDataAdapter.Fill() method. I'm only trying to read about 1000 rows, and the query completes in SQL Developer in about 20 seconds. What could be causing such drastic differences in performance? I have tons of other queries that run quickly using the same function. Here is the code I'm using to execute the query: using Oracle.DataAccess.Client; ... public DataTable ExecuteExternalQuery(string connectionString, string providerName, string queryText) { DbConnection connection = null; DbCommand selectCommand = null; DbDataAdapter adapter = null; switch (providerName) { case "System.Data.OracleClient": case "Oracle.DataAccess.Client": connection = new OracleConnection(connectionString); selectCommand = connection.CreateCommand(); adapter = new OracleDataAdapter((OracleCommand)selectCommand); break; ... } DataTable table = null; try { connection.Open(); selectCommand.CommandText = queryText; selectCommand.CommandTimeout = 300000; selectCommand.CommandType = CommandType.Text; table = new DataTable("result"); table.Locale = CultureInfo.CurrentCulture; adapter.Fill(table); } finally { adapter.Dispose(); if (connection.State != ConnectionState.Closed) { connection.Close(); } } return table; } And here is the general outline of the SQL I'm using: with trouble_calls as ( select work_order_number, account_number, date_entered from work_orders where date_entered >= sysdate - (15 + 31) -- Use the index to limit the number of rows scanned and wo_status not in ('Cancelled') and wo_type = 'Trouble Call' ) select account_number, work_order_number, date_entered from trouble_calls wo where wo.icoms_date >= sysdate - 15 and ( select count(*) from trouble_calls repeat where wo.account_number = repeat.account_number and wo.work_order_number <> repeat.work_order_number and wo.date_entered - repeat.date_entered between 0 and 30 ) >= 1

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• no statement parsed and wrong number or types of arguments - cfstoredproc

  - by Travis

  I have an Oracle procedure - editBacklog which I'm calling from a CFM page via cfstoredproc. After several changes to the procedure I started getting ORA-06550: line 1, column 7: PLS-00306: wrong number or types of arguments in call to 'EDITBACKLOG'. I've gotten this before and found that if I changed the name of the procedure it starts working again. I changed the name to editBacklog2 and it worked as I expected it to. I changed the name back to editBacklog and got the same error. I changed the name back to editBacklog2 again and started getting ORA-01003: no statement parsed. NOTHING has changed at this point except for the names. I changed the name yet again to editBacklog3 and it works as expected. As of right now editBacklog = ORA-06550 editBacklog2 = ORA-01003 editBacklog3 = works (kinda) This whole thing started when I was trying to fix an ORA-01821: date format not recognized error. I fear when I start changing things I'll start getting the same lame behavior described above. Either Oracle or CF is messing with me and I'll end up liking one of them less because of it. I assume it's probably cfstoredproc caching metadata or something but neither google, livedocs, or OTN have much to say about my situation. I'm not the SA or DBA. Anyone have any ideas?

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• Automatic Adjusting Range Table

  - by Bradford

  I have a table with a start date range, an end date range, and a few other additional columns. On input of a new record, I want to automatically adjust any overlapping date ranges (shrinking them to allow for the new input). I also want to ensure that no overlapping records can accidentally be inserted into this table. I'm using Oracle and Java for my application code. How should I enforce the prevention of overlapping date ranges and also allow for automatically adjusting overlapping ranges? Should I create an AFTER INSERT trigger, with a dbms_lock to serialize access, to prevent the overlapping data. Then in Java, apply the logic to auto adjust everything? Or should that part be in PL/SQL in stored procedure call? This is something that we need for a couple other tables so it'd be nice to abstract. If anyone has something like this already written, please share :) I did find this reference: http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:474221407101 Here's an example of how each of the 4 overlapping cases should be handled for adjustment on insert: = Example 1 = In DB (Start, End, Value): (0, 10, 'X') **(30, 100, 'Z') (200, 500, 'Y') Input (20, 50, 'A') Gives (0, 10, 'X') **(20, 50, 'A') **(51, 100, 'Z') (200, 500, 'Y') = Example 2 = In DB (Start, End, Value): (0, 10, 'X') **(30, 100, 'Z') (200, 500, 'Y') Input (40, 80, 'A') Gives (0, 10, 'X') **(30, 39, 'Z') **(40, 80, 'A') **(81, 100, 'Z') (200, 500, 'Y') = Example 3 = In DB (Start, End, Value): (0, 10, 'X') **(30, 100, 'Z') (200, 500, 'Y') Input (50, 120, 'A') Gives (0, 10, 'X') **(30, 49, 'Z') **(50, 120, 'A') (200, 500, 'Y') = Example 4 = In DB (Start, End, Value): (0, 10, 'X') **(30, 100, 'Z') (200, 500, 'Y') Input (20, 120, 'A') Gives (0, 10, 'X') **(20, 120, 'A') (200, 500, 'Y') The algorithm is as follows: given range = g; input range = i; output range set = o if i.start <= g.start if i.end >= g.end o_1 = i else o_1 = i o_2 = (o.end + 1, g.end) else if i.end >= g.end o_1 = (g.start, i.start - 1) o_2 = i else o_1 = (g.start, i.start - 1) o_2 = i o_3 = (i.end + 1, i.end)

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• Which CEP product to start with?

  - by Andreas

  Hi, I want to learn more on how to build CEP based applications. So I looked around and found several products (overview found here: http://rulecore.com/CEPblog/?page_id=47). But as there are quite a few at the moment, I don't know which is the best to start with. And overall I just would consider the one available for free. The rest is a bit to expensive for just private use ;) Esper is for free, but without Esper studio it seems quite tedious to develop a cep app. Streambase offers a free trial, but I couldn't find out how long you can use this (if only for a month, no that helpful for longer research). Oracle CEP suite seems quite complete, but in the cep scene - as far as I can see - it is the least recognized compared to Esper or Streambase. So do you have any hints on what is the best way to start with cep development? Is it worth to spent time on working through the oracle documenation or is it better to start with Esper or Streambase? Cheers, Andreas

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• SQLDeveloper using over 100MB of PGA

  - by Leigh Riffel

  Perhaps this is normal, but in my Oracle 11g database I am seeing programmers using Oracle's SQL Developer regularly consume more than 100MB of combined UGA and PGA memory. I'd like to know if this is normal and what can be done about it. Our database is on the 32 bit version of Windows 2008, so memory limitations are becoming an increasing concern. I am using the following query to show the memory usage: SELECT e.SID, e.username, e.status, b.PGA_MEMORY FROM v$session e LEFT JOIN (select y.SID, y.value pga, TO_CHAR(ROUND(y.value/1024/1024),99999999) || ' MB' PGA_MEMORY from v$sesstat y, v$statname z where y.STATISTIC# = z.STATISTIC# and NAME = 'session pga memory') b ON e.sid=b.sid WHERE (PGA)/1024/1024 > 20 ORDER BY 4 DESC; It seems that the resource usage goes up any time a table is opened in SQLDeveloper, but even when it is closed the memory does not go away. The problem is worse if the table is sorted while it was open as that seems to use even more memory. I understand how this would use memory while it is sorting, and perhaps even while it is still open, but to use memory after it is closed seems wrong to me. Can anyone confirm this? Update: I discovered that my numbers were off due to not understanding that the UGA is stored in the PGA under dedicated server mode. This makes the numbers lower than they were, but the problem still remains that SQL Developer seems to use excessive PGA.

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• Need help in tuning a sql-query

  - by Viper

  Hello, i need some help to boost this SQL-Statement. The execution time is around 125ms. During the runtime of my program this sql (better: equally structured sqls for different tables) will be called 300.000 times. The average row count in the tables lies around 10.000.000 rows and new rows (updates/inserts) will be added with a timestamp each day. Data which are interesting for this particular export-program lies in the last 1-3 days. Maybe this is helpful for an index to create. The data i need is the current valid row for a given id and the forerunner datarow to get the updates (if exists). We use a Oracle 11g database and Dot.Net Framework 3.5 SQL-Statement to boost: select ID_SOMETHING, -- Number(12) ID_CONTRIBUTOR, -- Char(4 Byte) DATE_VALID_FROM, -- DATE DATE_VALID_TO -- DATE from TBL_SOMETHING XID where ID_SOMETHING = :ID_INSTRUMENT and ID_CONTRIBUTOR = :ID_CONTRIBUTOR and DATE_VALID_FROM <= :EXPORT_DATE and DATE_VALID_TO >= :EXPORT_DATE order by DATE_VALID_FROM asc; Here i uploaded the current Explain-Plan for this query. I'm not a database expert so i don't know which index-type would fit best for this requirement. I have seen that there are many different possible index-types which could be applied. Maybe Oracle Optimizer Hints are helpful, too. Does anyone has a good idea for tuning this sql or can point me in a right direction?

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• Multiple database with NHibernate

  - by Flint

  Hi, I have two databases. One from Oracle 10g. Another from Mysql. I have configured my web application with Nhibernate for Oracle and now I am in need of using the MySQL database. So how can i configure the hibernate.cfg.xml so that i can use both of the database at the same application? My current hibernate.cfg.xml is: <?xml version="1.0" encoding="utf-8" ?> <hibernate-configuration xmlns="urn:nhibernate-configuration-2.2"> <session-factory> <property name="connection.provider">NHibernate.Connection.DriverConnectionProvider</property> <property name="connection.driver_class">NHibernate.Driver.OracleClientDriver</property> <property name="connection.connection_string">Data Source=xe;Persist Security Info=True;User ID=hr;Password=hr;Unicode=True</property> <property name="show_sql">false</property> <property name="dialect">NHibernate.Dialect.Oracle9Dialect</property> <!-- mapping files --> <mapping assembly="DataTransfer" /> </session-factory> </hibernate-configuration>

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• What are the best workarounds for known problems with Hibernate's schema validation of floating poin

  - by Jason Novak

  I have several Java classes with double fields that I am persisting via Hibernate. For example, I have @Entity public class Node ... private double value; When Hibernate's org.hibernate.dialect.Oracle10gDialect creates the DDL for the Node table, it maps the value field to a "double precision" type. create table MDB.Node (... value double precision not null, ... It would appear that in Oracle, "double precision" is an alias for "float". So, when I try to verify the database schema using the org.hibernate.cfg.AnnotationConfiguration.validateSchema() method, Oracle appears to describe the value column as a "float". This causes Hibernate to throw the following Exception org.hibernate.HibernateException: Wrong column type in DBO.ACL_RULE for column value. Found: float, expected: double precision A very similar problem is listed in Hibernate's JIRA database as HHH-1961 (http://opensource.atlassian.com/projects/hibernate/browse/HHH-1961). I'd like to avoid doing anything that will break MySql, Postgres, and Sql Server support so extending the Oracle10gDialect appears to be the most promising of the workarounds mentioned in HHH-1961. But extending a Dialect is something I've never done before and I'm afraid there may be some nasty gotchas. What is the best workaround for this problem that won't break our compatibility with MySql, Postgres, and Sql Server? Thanks for taking the time to look at this!

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• ODP.NET Procedure Compilation

  - by Bobcat1506

  When I try to execute a create procedure using ODP.NET I get back ORA-24344: success with compilation error. However, when I run the same statement in SQL Developer it compiles successfully. Does anyone know what I need to change to get my procedure to compile? Is it a character set issue? I am using Oracle 10g Express, .NET 3.5 SP 1, and ODP.NET 2.111.7.20 (version from Oracle.DataAccess.dll) [TestMethod] public void OdpNet_CreateProcedure() { ConnectionStringSettings settings = ConfigurationManager.ConnectionStrings["ODP.NET"]; using (var con = new OracleConnection(settings.ConnectionString)) { con.InfoMessage += new OracleInfoMessageEventHandler(con_InfoMessage); con.Open(); var cmd = new OracleCommand(); cmd.Connection = con; cmd.CommandText = @" CREATE OR REPLACE PROCEDURE TABLE1_GET ( P_CURSOR OUT SYS_REFCURSOR ) IS BEGIN OPEN P_CURSOR FOR SELECT * FROM TABLE1; END;"; cmd.ExecuteNonQuery(); // ORA-24344: success with compilation error cmd.CommandText = @"ALTER PROCEDURE TABLE1_GET COMPILE"; cmd.ExecuteNonQuery(); // ORA-24344: success with compilation error } } void con_InfoMessage(object sender, OracleInfoMessageEventArgs eventArgs) { System.Diagnostics.Debug.WriteLine(eventArgs.Message); }

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• [CODE GENERATION] How to generate DELETE statements in PL/SQL, based on the tables FK relations?

  - by The chicken in the kitchen

  Is it possible via script/tool to generate authomatically many delete statements based on the tables fk relations, using Oracle PL/SQL? In example: I have the table: CHICKEN (CHICKEN_CODE NUMBER) and there are 30 tables with fk references to its CHICKEN_CODE that I need to delete; there are also other 150 tables foreign-key-linked to that 30 tables that I need to delete first. Is there some tool/script PL/SQL that I can run in order to generate all the necessary delete statements based on the FK relations for me? (by the way, I know about cascade delete on the relations, but please pay attention: I CAN'T USE IT IN MY PRODUCTION DATABASE, because it's dangerous!) I'm using Oracle DataBase 10G R2. This is the result I've written, but it is not recursive: This is a view I have previously written, but of course it is not recursive! CREATE OR REPLACE FORCE VIEW RUN ( OWNER_1, CONSTRAINT_NAME_1, TABLE_NAME_1, TABLE_NAME, VINCOLO ) AS SELECT OWNER_1, CONSTRAINT_NAME_1, TABLE_NAME_1, TABLE_NAME, '(' || LTRIM ( EXTRACT (XMLAGG (XMLELEMENT ("x", ',' || COLUMN_NAME)), '/x/text()'), ',') || ')' VINCOLO FROM ( SELECT CON1.OWNER OWNER_1, CON1.TABLE_NAME TABLE_NAME_1, CON1.CONSTRAINT_NAME CONSTRAINT_NAME_1, CON1.DELETE_RULE, CON1.STATUS, CON.TABLE_NAME, CON.CONSTRAINT_NAME, COL.POSITION, COL.COLUMN_NAME FROM DBA_CONSTRAINTS CON, DBA_CONS_COLUMNS COL, DBA_CONSTRAINTS CON1 WHERE CON.OWNER = 'TABLE_OWNER' AND CON.TABLE_NAME = 'TABLE_OWNED' AND ( (CON.CONSTRAINT_TYPE = 'P') OR (CON.CONSTRAINT_TYPE = 'U')) AND COL.TABLE_NAME = CON1.TABLE_NAME AND COL.CONSTRAINT_NAME = CON1.CONSTRAINT_NAME --AND CON1.OWNER = CON.OWNER AND CON1.R_CONSTRAINT_NAME = CON.CONSTRAINT_NAME AND CON1.CONSTRAINT_TYPE = 'R' GROUP BY CON1.OWNER, CON1.TABLE_NAME, CON1.CONSTRAINT_NAME, CON1.DELETE_RULE, CON1.STATUS, CON.TABLE_NAME, CON.CONSTRAINT_NAME, COL.POSITION, COL.COLUMN_NAME) GROUP BY OWNER_1, CONSTRAINT_NAME_1, TABLE_NAME_1, TABLE_NAME; ... and it contains the error of using DBA_CONSTRAINTS instead of ALL_CONSTRAINTS...

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• SQLDeveloper using over 100MB of PGA+UGA

  - by Leigh Riffel

  Perhaps this is normal, but in my Oracle 11g database I am seeing programmers using Oracle's SQL Developer regularly consume more than 100MB of combined UGA and PGA memory. I'd like to know if this is normal and what can be done about it. Our database is on the 32 bit version of Windows 2008, so memory limitations are becoming an increasing concern. I am using the following query to show the memory usage: SELECT e.SID, e.username, e.status, b.PGA_MEMORY FROM v$session e LEFT JOIN (select y.SID, y.value pga, TO_CHAR(ROUND(y.value/1024/1024),99999999) || ' MB' PGA_MEMORY from v$sesstat y, v$statname z where y.STATISTIC# = z.STATISTIC# and NAME = 'session pga memory') b ON e.sid=b.sid WHERE (PGA)/1024/1024 > 20 ORDER BY 4 DESC; It seems that the resource usage goes up any time a table is opened in SQLDeveloper, but even when it is closed the memory does not go away. The problem is worse if the table is sorted while it was open as that seems to use even more memory. I understand how this would use memory while it is sorting, and perhaps even while it is still open, but to use memory after it is closed seems wrong to me. Can anyone confirm this? Update: I discovered that my numbers were off due to not understanding that the UGA is stored in the PGA under dedicated server mode. This makes the numbers lower than they were, but the problem still remains that SQL Developer seems to use excessive PGA.

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• Reading from an write-only(OUT) parameter in pl/sql

  - by sqlgrasshopper5

  When I tried writing to an read-only parameter(IN) of a function, Oracle complains with an error. But that is not the case when reading from an write-only(OUT) parameter of a function. Oracle silently allows this without any error. What is the reason for this behaviour?. The following code executes without any assignment happening to "so" variable: create or replace function foo(a OUT number) return number is so number; begin so := a; --no assignment happens here a := 42; dbms_output.put_line('HiYA there'); dbms_output.put_line('VAlue:' || so); return 5; end; / declare somevar number; a number := 6; begin dbms_output.put_line('Before a:'|| a); somevar := foo(a); dbms_output.put_line('After a:' || a); end; / Here's the output I got: Before a:6 HiYA there VAlue: After a:42

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• Best way to update/insert into a table based on a remote table.

  - by martilyo

  I have two very large enterprise tables in an Oracle 10g database. One table keeps the historical information of the other table. The problem is, I'm getting to the point where the records are just too many that my insert update is taking too long and my session is getting killed by the governor. Here's a pseudocode of my update process: sqlsel := 'SELECT col1, col2, col3, sysdate FROM table2@remote_location dpi WHERE (col1, col2, col3) IN ( SELECT col1, col2, col3 FROM table2@remote_location MINUS SELECT DISTINCT col1, col2, col3 FROM table1 mpc WHERE facility = '''||load_facility||''' )'; EXECUTE IMMEDIATE sqlsel BULK COLLECT INTO table1; I've tried the MERGE statement: MERGE INTO table1 t1 USING ( SELECT col1, col2, col3 FROM table2@remote_location ) t2 ON ( t1.col1 = t2.col1 AND t1.col2 = t2.col2 AND t1.col3 = t2.col3 ) WHEN NOT MATCHED THEN INSERT (t1.col1, t1.col2, t1.col3, t1.update_dttm ) VALUES (t2.col1, t2.col2, t2.col3, sysdate ) But there seems to be a confirmed bug on versions prior to Oracle 10.2.0.4 on the merge statement when doing a merge using a remote database. The chance of getting an enterprise upgrade is slim so is there a way to further optimize my first query or write it in another way to have it run best performance wise? Thanks.

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• How security of the systems might be improved using database procedures?

  - by Centurion

  The usage of Oracle PL/SQL procedures for controlling access to data often emphasized in PL/SQL books and other sources as being more secure approach. I'v seen several systems where all business logic related with data is performed through packages, procedures and functions, so application code becomes quite "dumb" and is only responsible for visualization part. I even heard some devs call such approaches and driving architects as database nazi :) because all logic code resides in database. I do know about DB procedure performance benefits, but now I'm interested in a "better security" when using thick client model. I assume such design mostly used when Oracle (and maybe MS SQL Server) databases are used. I do agree such approach improves security but only if there are not much users and every system user has a database account, so we might control and monitor data access through standard database user security. However, how such approach could increase the security for an average web system where thick clients are used: for example one database user with DML grants on all tables, and other users are handled using "users" and"user_rights" tables? We could use DB procedures, save usernames into context use that for filtering but vulnerability resides at the root - if the main database account is compromised than nothing will help. Of course in a real system we might consider at least several main users (for example frontend_db_user, backend_db_user).

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• Solaris OpenStack Horizon customizations

  - by GirishMoodalbail-Oracle

  In Oracle Solaris OpenStack Havana, we have customized the Horizon BUI by modifying existing dashboard and panels to reflect only those features that we support. The modification mostly involves:  --  disabling an widget (checkbox, button, textarea, and so on) --  removal of a tab from a panel --  removal of options from pull-down menus The following table lists the customizations that we have made. |-----------------------------+-----------------------------------------------------| | Where                       | What                                                | |-----------------------------+-----------------------------------------------------| | Project => Instances =>     | Post-Creation tab is removed.                       | | Launch Instance             |                                                     | |                             |                                                     | | Project => Instances =>     | Security Groups tab is removed.                     | | Actions => Edit Instance    |                                                     | |                             |                                                     | | Project => Instances =>     | Console tab is removed.                             | | Instance Name               |                                                     | |                             |                                                     | | Project => Instances =>     | Following actions Console, Edit Security Groups,    | | Actions                     | Pause Instance, Suspend Instance, Resize Instance,  | |                             | Rebuild Instance, and Migrate Instance are removed. | |                             |                                                     | | Project =>                  | Security Groups tab is removed.                     | | Access and Security         |                                                     | |                             |                                                     | | Project =>                  | Create Volume action is removed.                    | | Images and Snapshots =>     |                                                     | | Images => Actions           |                                                     | |                             |                                                     | | Project => Networks =>      | Admin State is disabled and its value is always     | | Create Network              | true.                                               | |                             |                                                     | | Project => Networks =>      | Disable Gateway checkbox is disabled, and its       | | Create Network =>           | value is always false.                              | | Subnet                      |                                                     | |                             |                                                     | | Project => Networks =>      | Allocation Pools and Host Routes text area are      | | Create Network =>           | disabled.                                      | | Subnet Detail               |                                                     | |                             |                                                     | | Project => Networks =>      | Edit Subnet action is removed.                      | | Network Name => Subnet =>   |                                                     | | Actions                     |                                                     | |                             |                                                     | | Project => Networks =>      | Edit Port action is removed.                        | | Network Name => Ports =>    |                                                     | | Actions                     |                                                     | |                             |                                                     | | Admin => Instnaces =>       | Following actions Console, Pause Instance,          | | Actions                     | Suspend Instance, and Migrate Instance are removed. | |                             |                                                     | | Admin => Networks =>        | Edit Network action is removed                      | | Actions                     |                                                     | |                             |                                                     | | Admin => Networks =>         | Edit Subnet action is removed                       | | Subnets => Actions          |                                                     | |                             |                                                     | | Admin => Networks =>         | Edit Port action is removed                         | | Ports => Actions            |                                                     | |                             |                                                     | | Admin => Networks =>         | Admin State and Shared check box are disabled.      | | Create Network              | Network's Admin State is always true, and Shared is | |                             | always false.                                       | |                             |                                                     | | Admin => Networks =>        | Admin State check box is disabled and its value     | | Network Name => Create Port | is always true.                                     | |-----------------------------+-----------------------------------------------------|

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• Windows Azure Cloud computing application with IIS 5.0 or 6.0.

  - by jalpesh

  I am newbie to Windows Azure application. I have downloaded the Microsoft Visual Studio express edition 2010 BETA and want to develop Window Azure application. My PC is having Microsoft Windows XP Service Pack 2 with IIS 5.0. Will Windows Azure cloud application work on IIS 5.0 or IIS 6.0?

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