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  • Google Analytics - Profile filter with more than one dimension?

    - by Drewdavid
    I have identified some bot traffic in GA, but to filter it accurately I need to filter it by two dimensions, namely Browser and ISP To be clear, I don't want to apply both a filter to block the entire ISP and the entire Browser segments, but only the combination of the two To illustrate: Could someone explain how to do this? It's not apparent using the interface and I'm not able to find any documentation about it

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • SSIS Basics: Using the Merge Join Transformation

    SSIS is able to take sorted data from more than one OLE DB data source and merge them into one table which can then be sent to an OLE DB destination. This 'Merge Join' transformation works in a similar way to a SQL join by specifying a 'join key' relationship. this transformation can save a great deal of processing on the destination. Annette Allen, as usual, gives clear guidance on how to do it.

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  • Protected Videos not Playing Ubuntu 13.10 (Amazon Prime)

    - by Radeesh Koonichere
    Unable to play amazon prime videos with Chrome/Firefox browser. Tried deleting the Flash folder, re-installed OS. Ubuntu 13.10 Flash Version: flashplugin-installer 11.2.202.310ubuntu1 Youtube works but not Amazon Prime. Try 1 Clear Cache Flash cd ~/.adobe/Flash_Player rm -rf NativeCache AssetCache APSPrivateData2 Try 2 Install Older version of Flash /usr/lib/flashplugin-installer/Flashplayer.so Some other sites have installing HAL and running hald but that was not working either as it seems to be a deprecated. sudo apt-get install hal

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  • Converting lib from other language to python and Rights issue

    - by Arruda
    If I take a program, and basically translate its source from some language to python, with some small changes, can I do a entirely my new lib or I have to make a "version" of the old one? would this be a copy of the first or a new lib based in the ideas of the first? OBS: Consider the original lib is using Apache License v2 Not sure if well explained, but I can't see for now how to make it more clear.

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  • The repository pattern explained and implemented

    The pattern documented and named Repository is one of the most misunderstood and misused. In this post well implement the pattern in C# to achieve this simple line of code: var customers = customers.Matching(new PremiumCustomersFilter()) as well as discuss the origins of the pattern and the original definitions to clear out some of the misrepresentations. [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • SSIS Basics: Using the Merge Join Transformation

    SSIS is able to take sorted data from more than one OLE DB data source and merge them into one table which can then be sent to an OLE DB destination. This 'Merge Join' transformation works in a similar way to a SQL join by specifying a 'join key' relationship. this transformation can save a great deal of processing on the destination. Annette Allen, as usual, gives clear guidance on how to do it.

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  • RDA version 4.28 released

    - by THE
    Oracle proudly presents: RDA 4.28  This version of RDA comes with a new HCVE rule set (pre installation checks) Doc ID 1435695.1 now alsocollects Calc Manager Information Enjoy a faster resolution and clear communication about what Software is installed, the logs retrieved and have Tech Support react faster to the issue at hand by getting a detailed overview of the system they are dealing with. More information about RDA in general can be found here.

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  • Ubuntu worldtime desktop clock widget?

    - by ubuntico
    I am aware that in Unity we can add world time by clicking on time bar. However, it's still a list of locations and sometimes it may be hard to quickly find the timezone of interest. Is there any tool which can put a multiple clock instances on the desktop representing each timezone of interest? Similar to the clock in Windows 7. To be more clear, I am not looking for a weather widget, but a simple clock widget so that I can track time in different timezones.

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  • A* PathFinding Poor Performance

    - by RedShft
    After debugging for a few hours, the algorithm seems to be working. Right now to check if it works i'm checking the end node position to the currentNode position when the while loop quits. So far the values look correct. The problem is, the farther I get from the NPC, who is current stationary, the worse the performance gets. It gets to a point where the game is unplayable less than 10 fps. My current PathGraph is 2500 nodes, which I believe is pretty small, right? Any ideas on how to improve performance? struct Node { bool walkable; //Whether this node is blocked or open vect2 position; //The tile's position on the map in pixels int xIndex, yIndex; //The index values of the tile in the array Node*[4] connections; //An array of pointers to nodes this current node connects to Node* parent; int gScore; int hScore; int fScore; } class AStar { private: SList!Node openList; SList!Node closedList; //Node*[4] connections; //The connections of the current node; Node currentNode; //The current node being processed Node[] Path; //The path found; const int connectionCost = 10; Node start, end; ////////////////////////////////////////////////////////// void AddToList(ref SList!Node list, ref Node node ) { list.insert( node ); } void RemoveFrom(ref SList!Node list, ref Node node ) { foreach( elem; list ) { if( node.xIndex == elem.xIndex && node.yIndex == elem.yIndex ) { auto a = find( list[] , elem ); list.linearRemove( take(a, 1 ) ); } } } bool IsInList( SList!Node list, ref Node node ) { foreach( elem; list ) { if( node.xIndex == elem.xIndex && node.yIndex == elem.yIndex ) return true; } return false; } void ClearList( SList!Node list ) { list.clear; } void SetParentNode( ref Node parent, ref Node child ) { child.parent = &parent; } void SetStartAndEndNode( vect2 vStart, vect2 vEnd, Node[] PathGraph ) { int startXIndex, startYIndex; int endXIndex, endYIndex; startXIndex = cast(int)( vStart.x / 32 ); startYIndex = cast(int)( vStart.y / 32 ); endXIndex = cast(int)( vEnd.x / 32 ); endYIndex = cast(int)( vEnd.y / 32 ); foreach( node; PathGraph ) { if( node.xIndex == startXIndex && node.yIndex == startYIndex ) { start = node; } if( node.xIndex == endXIndex && node.yIndex == endYIndex ) { end = node; } } } void SetStartScores( ref Node start ) { start.gScore = 0; start.hScore = CalculateHScore( start, end ); start.fScore = CalculateFScore( start ); } Node GetLowestFScore() { Node lowest; lowest.fScore = 10000; foreach( elem; openList ) { if( elem.fScore < lowest.fScore ) lowest = elem; } return lowest; } //This function current sets the program into an infinite loop //I still need to debug to figure out why the parent nodes aren't correct void GeneratePath() { while( currentNode.position != start.position ) { Path ~= currentNode; currentNode = *currentNode.parent; } } void ReversePath() { Node[] temp; for(int i = Path.length - 1; i >= 0; i-- ) { temp ~= Path[i]; } Path = temp.dup; } public: //@FIXME It seems to find the path, but now performance is terrible void FindPath( vect2 vStart, vect2 vEnd, Node[] PathGraph ) { openList.clear; closedList.clear; SetStartAndEndNode( vStart, vEnd, PathGraph ); SetStartScores( start ); AddToList( openList, start ); while( currentNode.position != end.position ) { currentNode = GetLowestFScore(); if( currentNode.position == end.position ) break; else { RemoveFrom( openList, currentNode ); AddToList( closedList, currentNode ); for( int i = 0; i < currentNode.connections.length; i++ ) { if( currentNode.connections[i] is null ) continue; else { if( IsInList( closedList, *currentNode.connections[i] ) && currentNode.gScore < currentNode.connections[i].gScore ) { currentNode.connections[i].gScore = currentNode.gScore + connectionCost; currentNode.connections[i].hScore = abs( currentNode.connections[i].xIndex - end.xIndex ) + abs( currentNode.connections[i].yIndex - end.yIndex ); currentNode.connections[i].fScore = currentNode.connections[i].gScore + currentNode.connections[i].hScore; currentNode.connections[i].parent = &currentNode; } else if( IsInList( openList, *currentNode.connections[i] ) && currentNode.gScore < currentNode.connections[i].gScore ) { currentNode.connections[i].gScore = currentNode.gScore + connectionCost; currentNode.connections[i].hScore = abs( currentNode.connections[i].xIndex - end.xIndex ) + abs( currentNode.connections[i].yIndex - end.yIndex ); currentNode.connections[i].fScore = currentNode.connections[i].gScore + currentNode.connections[i].hScore; currentNode.connections[i].parent = &currentNode; } else { currentNode.connections[i].gScore = currentNode.gScore + connectionCost; currentNode.connections[i].hScore = abs( currentNode.connections[i].xIndex - end.xIndex ) + abs( currentNode.connections[i].yIndex - end.yIndex ); currentNode.connections[i].fScore = currentNode.connections[i].gScore + currentNode.connections[i].hScore; currentNode.connections[i].parent = &currentNode; AddToList( openList, *currentNode.connections[i] ); } } } } } writeln( "Current Node Position: ", currentNode.position ); writeln( "End Node Position: ", end.position ); if( currentNode.position == end.position ) { writeln( "Current Node Parent: ", currentNode.parent ); //GeneratePath(); //ReversePath(); } } Node[] GetPath() { return Path; } } This is my first attempt at A* so any help would be greatly appreciated.

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  • Blocking Users by IP

    SQL Server MVP Brian Kelley brings us a great new article that solves a problem that might help your security. In this short piece, we learn how we can use logon triggers to block users based on their IP address. New! SQL Monitor HostedStart monitoring your SQL Servers in under 5 minutes. Get clear insights into server performance, whilst we manage the monitoring software. Find out more.

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  • Kubuntu is not Ubuntu

    <b>Apachelogger's Log:</b> "This post is supposed to make it clear why Kubuntu is what it is. Writing this down is necessary because people constantly get the wrong picture."

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  • How can I improve the battery life under 12.04 on my Inspiron 14z? [duplicate]

    - by cfogelberg
    This question already has an answer here: Tips to extend battery life for laptops and notebooks 24 answers How do I improve the battery life of my Inspiron 14z under Ubuntu 12.04? This laptop gets 4-5 hours of battery life using Windows (e.g. here). I've removed Windows, installed Ubuntu 12.04 and the initial battery life was only 2 hours. With some tweaks (described below) it's still only ~2.5 hours. For reference, the laptop is the latest model of the 14z: i5-3337U processor 32GB MSATA, 500GB HDD (5400rpm) AMD Radeon HD7570M graphics card I have put ext4 partitions on both the SSD and the HDD, and have mounted / to the SSD and /home to the HDD. I also put a 24gb linux swap partition at the start of the HDD, though I figure this won't be used all that much (the laptop has 8gb of RAM). After googling around and reading Ask Ubuntu and other sites extensively, I have done the following steps, and they have improved the battery life ~30 minutes (exact improvement not clear, but battery life is still nowhere near 4-5 hours). Installed Jupiter (and set Performance to "Power Saving") Installed laptop-mode-tools cat /proc/sys/vm/laptop_mode now outputs 5 (previously it output 0) But it's not clear that this will help: AskUbuntu question Turned down the brightness of my screen from full to 1/3 Other things I have heard about but have not tried for fear of frying the laptop or my linux install: Add "pcie_aspm=force" at the end of the line with "quiet splash" in /boot/grub/grub.cfg Enable ALPM, but it may already be enabled in 12.04? Enable i915 framebuffer compression Use a propietary driver for the graphics card? Turn off the graphics card? (what would happen if I relied on the internal Intel bridge?) Use TLP? Spin down the HDD more aggressively (howto, but I think laptop-mode-tools does this already) The only other thing I've noticed is that plastic just above the F5, F6 and F7 keys gets really hot. According to Jupiter my CPU temperature is only 69 celsius and the System Monitor shows CPU load at 7% so I don't think it's the CPU. Maybe it's the graphics card? Also, I've set up MongoDB and LAMP on the machine as well. When I run powertop MongoDB is high in the list, but I'm not sure if that's relevant to battery life because I'm not actually doing anything with MongoDB most of the time. Edit - Additional info as requested $ lspci -nnk | grep -iEA3 "(graphics|vga)" 00:02.0 VGA compatible controller [0300]: Intel Corporation Ivy Bridge Graphics Controller [8086:0166] (rev 09) Subsystem: Dell Device [1028:057f] Kernel driver in use: i915 Kernel modules: i915 -- 02:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Thames [Radeon 7500M/7600M Series] [1002:6841] Subsystem: Dell Device [1028:057f] Kernel driver in use: radeon Kernel modules: radeon

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  • Oracle 12c: First (and best!) on Solaris

    - by mgerdts
    Oracle 12c is now available for download.  Notice that support for Solaris SPARC and x86-64 are among the operating systems supported on the first day of availability. New database features that relate to Solaris include: I/O outlier support.  This is made possible through the database's use of DTrace, and as such Solaris has a clear edge here. Oracle ACFS Replication and Tagging for Solaris Integration with Solaris resource pools As has been the case for some time, Oracle databases are supported in zones.

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  • How to draw a spotlight in 3D

    - by RecursiveCall
    To be clear, I am not talking about the light result (the lit area) but the spotlight itself, like this The two common suggestions that I tried are 2D image and a 3D cone. The problem with the pre-regenerated 2D image is that it always look 2D and flat no matter how it is rotated in world space. The cone on the other hand is next to impossible to control when it comes to fade distance, it doesn't look soft (smooth) and it is expensive to compute.

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  • desktop-name ("Ubuntu Desktop")

    - by user109581
    i see someone asked how to change in unity top left corner label (ubuntu desktop) there is an answer but it is no very clear, can someone explain it with more details, i am pasting the answer that was posted but i need more directions, thanks You would likely need to build the unity or unity-2d source. Currently in unity-5.12 would be found in /plugins/unityshell/src/PanelMenuView.cpp, line 78 _desktop_name(_("Ubuntu Desktop")) In unity-2d, unity-2d 5.12, /panel/applets/appname/appnameapplet.cpp line 369 d-m_label-setText(u2dTr("Ubuntu Desktop"));

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  • SMTP server to deliver ALL mail to user@localhost

    - by cam8001
    I'd like to configure an SMTP MTA to accept all mail addressed to any domain and deliver it to my local user account. It would be very useful for debugging mail sent in some code I'm working on. I'll be running the server locally - no outside world interaction required. To be clear: [email protected] - delivered to - cam8001@localhost [email protected] - delivered to - cam8001@localhost [email protected] - delivered to - cam8001@localhost

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  • Stairway to Database Design STEP 2: Domains, Constraints and Defaults

    A clear understanding of SQL Data Types and domains is a fundamental requirement for the Database Developer, but it is not elementary. If you select the most appropriate data type, it can sidestep a variety of errors. Furthermore, if you then define the data domains as exactly as possible via constraints, you can catch a variety of those problems that would otherwise bedevil the work of the application programmer.

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  • T-SQL User-Defined Functions: Ten Questions You Were Too Shy To Ask

    SQL Server User-Defined Functions are good to use in most circumstances, but there just a few questions that rarely get asked on the forums. It's a shame, because the answers to them tend to clear up some ingrained misconceptions about functions that can lead to problems, particularly with locking and performance Can 41,000 DBAs really be wrong? Join 41,000 other DBAs who are following the new series from the DBA Team: the 5 Worst Days in a DBA’s Life. Part 3, As Corrupt As It Gets, is out now – read it here.

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  • What is the relationship between the command line, the OS and the microprocessor? [closed]

    - by ssbrewster
    I'm not totally clear on how using the command line differs from working through the OS' interface using an editor for example. Obviously the UI is different but I want to understand how the command line interacts with the kernel and microprocessor, and how this compares to how kernel interfaces with the OS' GUI. I know I'm missing several layers of abstraction but would be grateful for someone to explain this.

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  • How do I change the software center icon in the launcher?

    - by Andreas
    I'm not a big fan of the Software Center icon (apparently I'm not the only one: http://www.omgubuntu.co.uk/2011/09/software-centre-icon-proposal). Is there a way change it? The answers to this related question doesn't make it clear whether there is: How to change the Dash icon in the Unity Launcher? As far as I can see the Software Center icon isn't in nautilus /usr/share/unity/5/ so where could it be?

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  • Git autocomplete is asking for a password, not sure why

    - by Soldier.moth
    I'm running into an issue with autocomplete using git... I am using ubuntu 12.10 and when I perform the following keystrokes g i t Space Bar Tab I am presented with the error Pseudo-terminal will not be allocated because stdin is not a terminal. and prompted for a password. I am not clear how to go about troubleshooting this error, I have tried uninstalling and reinstalling git to no avail. Screenshot of terminal with error:

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  • Does anyone work 10 hours shifts as a developer?

    - by dah
    I would like to switch from a 5 day week to a 4 day, but maintain a 40 hour working week. Would the 10 hour days affect your ability to be productive? I hate our public transit system so if I could reduce my transportation by 20% I would be glad. If other developers who work 10 hours shifts could be clear as the their experiences with it that would help me. I think my boss is flexible enough that he would be cool with it.

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