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• How to avoid email reply from my web site being marked as spam? [closed]

  - by Eric

  Possible Duplicate: How could I prevent my mail from being recognized as spam? Here's the situation: Customer fills out inquiry form on web site That inquiry goes to person X Person X goes to my web site (mysite.com) and presses some keys and the customer gets an email from [email protected] Here's my question: how can I be sure the email from [email protected] always gets through to the customer? Can I help it along by using SPF or some other secure email framework/solution? Thank you-- E

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Tony Berk

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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• Distinct Count of Customers in a SCD Type 2 in #DAX

  - by Marco Russo (SQLBI)

  If you have a Slowly Changing Dimension (SCD) Type 2 for your customer and you want to calculate the number of distinct customers that bought a product, you cannot use the simple formula: Customers := DISTINCTCOUNT( FactTable[Customer Id] ) ) because it would return the number of distinct versions of customers. What you really want to do is to calculate the number of distinct application keys of the customers, that could be a lower number than the number you’ve got with the previous formula. Assuming that a Customer Code column in the Customers dimension contains the application key, you should use the following DAX formula: Customers := COUNTROWS( SUMMARIZE( FactTable, Customers[Customer Code] ) ) Be careful: only the version above is really fast, because it is solved by xVelocity (formerly known as VertiPaq) engine. Other formulas involving nested calculations might be more complex and move computation to the formula engine, resulting in slower query. This is absolutely an interesting pattern and I have to say it’s a killer feature. Try to do the same in Multidimensional…

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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• how to update child records when updating the Master table using Linq [closed]

  - by user20358

  I currently use a general repositry class that can update only a single table like so public abstract class MyRepository<T> : IRepository<T> where T : class { protected IObjectSet<T> _objectSet; protected ObjectContext _context; public MyRepository(ObjectContext Context) { _objectSet = Context.CreateObjectSet<T>(); _context = Context; } public IQueryable<T> GetAll() { return _objectSet.AsQueryable(); } public IQueryable<T> Find(Expression<Func<T, bool>> filter) { return _objectSet.Where(filter); } public void Add(T entity) { _objectSet.AddObject(entity); _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Added); _context.SaveChanges(); } public void Update(T entity) { _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Modified); _context.SaveChanges(); } public void Delete(T entity) { _objectSet.Attach(entity); _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Deleted); _objectSet.DeleteObject(entity); _context.SaveChanges(); } } For every table class generated by my EDMX designer I create another class like this public class CustomerRepo : MyRepository<Customer> { public CustomerRepo (ObjectContext context) : base(context) { } } for any updates that I need to make to a particular table I do this: Customer CustomerObj = new Customer(); CustomerObj.Prop1 = ... CustomerObj.Prop2 = ... CustomerObj.Prop3 = ... CustomerRepo.Update(CustomerObj); This works perfectly well when I am updating just to the specific table called Customer. Now if I need to also update each row of another table which is a child of Customer called Orders what changes do I need to make to the class MyRepository. Orders table will have multiple records for a Customer record and multiple fields too, say for example Field1, Field2, Field3. So my questions are: 1.) If I only need to update Field1 of the Orders table for some rows based on a condition and Field2 for some other rows based on a different condition then what changes I need to do? 2.) If there is no such condition and all child rows need to be updated with the same value for all rows then what changes do I need to do? Thanks for taking the time. Look forward to your inputs...

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• Confusion about inheritance

  - by Samuel Adam

  I know I might get downvoted for this, but I'm really curious. I was taught that inheritance is a very powerful polymorphism tool, but I can't seem to use it well in real cases. So far, I can only use inheritance when the base class is an abstract class. Examples : If we're talking about Product and Inventory, I quickly assumed that a Product is an Inventory because a Product must be inventorized as well. But a problem occured when user wanted to sell their Inventory item. It just doesn't seem to be right to change an Inventory object to it's subtype (Product), it's almost like trying to convert a parent to it's child. Another case is Customer and Member. It is logical (at least for me) to think that a Member is a Customer with some more privileges. Same problem occurred when user wanted to upgrade an existing Customer to become a Member. A very trivial case is the Employee case. Where Manager, Clerk, etc can be derived from Employee. Still, the same upgrading issue. I tried to use composition instead for some cases, but I really wanted to know if I'm missing something for inheritance solution here. My composition solution for those cases : Create a reference of Inventory inside a Product. Here I'm making an assumption about that Product and Inventory is talking in a different context. While Product is in the context of sales (price, volume, discount, etc), Inventory is in the context of physical management (stock, movement, etc). Make a reference of Membership instead inside Customer class instead of previous inheritance solution. Therefor upgrading a Customer is only about instantiating the Customer's Membership property. This example is keep being taught in basic programming classes, but I think it's more proper to have those Manager, Clerk, etc derived from an abstract Role class and make it a property in Employee. I found it difficult to find an example of a concrete class deriving from another concrete class. Is there any inheritance solution in which I can solve those cases? Being new in this OOP thing, I really really need a guidance. Thanks!

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• RightNow stunning references: Spotlight on "The Boston Globe"

  - by Richard Lefebvre

  The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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• Oracle’s Visual CRM Solution

  Visual CRM adds the powerful visualization and document centric collaboration capabilities of Oracle’s AutoVue to Oracle’s best-in-class CRM solutions. By introducing a visual aspect to call center, field service, and ordering processes, Visual CRM helps teams provide faster responses to customer issues, optimize field service performance, and shorten ordering cycles while minimizing order errors.With Visual CRM, organizations can achieve improved customer service levels and field service operations which help drive margin, top line revenue, and customer retention.

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• What level/format of access should be given to a client to the issue tracking system?

  - by dukeofgaming

  So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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• Would this be considered Single Tenant or Multi-Tenant?

  - by Amy Anuszewski

  I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has its own database. We have been asked by a customer if we are a single tenant or a multi-tenant solution. From our perspective, we are the sole tenant of the server. But, what is the correct answer to the customer?

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Sample domain model for online store

  - by Carel

  We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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• How to customize web-app (pages and UI) for different customers

  - by demoncodemonkey

  We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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• How to deal with customer who aren't able to visit every sprint end presentation?

  - by Ikke

  We're about to start with some projects based on Scrum. The duration of a sprint is two weeks. But most likely, the customers are not able to attend the final presentation of each sprint, due to distance or busy schedules (it's for a school project, so the stakes aren't that high) How should we handle that best?

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• Inventory Consignment Flow

  - by ipohfly

  Not sure whether this is the right place to ask this question, but here goes.. Currently I have requirement to add support for consignment transaction in our inventory module. I have a very limited understanding of what consignment means in inventory, i.e. Customer get stocks/products from Seller without actually buying them, the product just resides in the Customer's inventory and it's still owned by the Seller. Only when the Customer actually buy the stocks then only will the ownership of the stock is transferred. The issue is i can't imagine how the data will be presented to both the Customer and the Seller. What i know is that i would need to deduct the stock from the Seller's inventory when the Customer raise a request to get the stock through consignment, but what about the 'ownership' of the stocks/products? Does that mean i would need to create another column in my table to state that for each inventory it is owned by who? Anywhere i can get information on how i should work out an inventory module like this? Thanks.

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• PeopleSoft CRM 9.2 Release Value Proposition

  - by Race Bannon

  Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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• What is a Relational Database Management System (RDBMS)?

  A Relational Database Management System (RDBMS)  can also be called a traditional database that uses a Structured Query Language (SQL) to provide access to stored data while insuring the integrity of the data. The data is stored in a collection of tables that is defined by relationships between data items. In addition, data permitted to be joined in new relationships. Traditional databases primarily process data through transactions called transaction processing. Transaction processing is the methodology of grouping related business operations based predefined business events. An example of this can be seen when a person attempts to purchase an item from an online e-tailor. The business must execute specific operations for a related  business event. In this case, a business must store the following information: Customer Info, Order Info, Order Item Info, Customer Payment Data, Payment Results, and Current Order Status. Example: Pseudo SQL Operations needed for processing an online e-tailor sale. Insert Customer into Customers Insert New Order into Orders Insert Each New Order Item into OrderItems Insert Customer Payment Info into PaymentInfo Insert Payment Processing Result into PaymentDetails Update Customer for Current Order Status Common Relational Database Management System Microsoft SQL Server Microsoft Access Oracle MySQL DB2 It is important to note that no current RDBMS has fully implemented all of the Relational Principles. Common RDBMS Traits Volatile Data Supports Transaction Processing Optimized for Updates and Simple Queries 

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• cannot find table or object

  - by jeni

  hi all, Am running asp.net,c# application with sql server 2005. I got some problems with database tables.I got an inconsistency errors in some tables.I tried to run the below dbcc command to remove the inconsistent datas; DBCC CHECKTABLE ('Customer',repair_allow_data_loss) WITH ALL_ERRORMSG At first i run DBCC CHECKTABLE ('Customer') it is working.but now it is not working, i got an error as Cannot find a table or object with the name "Customer". Check the system catalog. Is my commands wrong.

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• Google Play: how dev can give (already purchased) app to customer as a gift?

  - by Tertium

  Yes, SO, I know, it's not a "programmer's" question:) But customers sometimes help us (devs) with our code, so we (devs) shold be grateful. I think answer to my question will be useful for all fellow android devs. User has purchased my app. Refund period (15min) is over of course. Now I'd like to return money to him as a gift, because he helped me in testing a little. If I refund the entire order in Checkout-Orders will user keep my app 'purchased'? I mean will he be able to uninstall and install it again from GooglePlay-MyApps and will app be marked "purchased"? Will Google LVL accept him to run the app? I've done such refunds before, but then they called it "Android Market", and refund was 12h, and there were no LVL. Maybe somebody know another way to make a small gift using Google Play?

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• SQL RDBMS : one query or multiple calls

  - by None None

  After looking around the internet, I decided to create DAOs that returned objects (POJOs) to the calling business logic function/method. For example: a Customer object with a Address reference would be split in the RDBMS into two tables; Customer and ADDRESS. The CustomerDAO would be in charge of joining the data from the two tables and create both an Address POJO and Customer POJO adding the address to the customer object. Finally return the fulll Customer POJO. Simple, however, now i am at a point where i need to join three or four tables and each representing an attribute or list of attributes for the resulting POJO. The sql will include a group by but i will still result with multiple rows for the same pojo, because some of the tables are joining a one to many relationship. My app code will now have to loop through all the rows trying to figure out if the rows are the same with different attributes or if the record should be a new POJO. Should I continue to create my daos using this technique or break up my Pojo creation into multiple db calls to make the code easier to understand and maintain?

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• The 5 Most Important Analytics Stats

  While there are hundreds of different uses for a website analytics program, there are some that can quickly indicate whether your website has a heartbeat. Most likely providing these statistics would satisfy a customer asking how the website is doing, and for a customer that doesn't have analytics on their website, the potential to have these metrics should be enough to convince the customer that they need to install website analytics.

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• Is it possible to store ObjectContext on the client when using WCF and Entity Framework?

  - by Sergey

  Hello, I have a WCF service which performs CRUD operation on my data model: Add, Get, Update and Delete. And I'm using Entity Framework for my data model. On the other side there is a client application which calls methods of the WCF service. For example I have a Customer class: [DataContract] public class Customer { public Guid CustomerId {get; set;} public string CustomerName {get; set;} } and WCF service defines this method: public void AddCustomer(Customer c) { MyEntities _entities = new MyEntities(); _entities.AddToCustomers(c); _entities.SaveChanges(); } and the client application passes objects to the WCF service: var customer = new Customer(){CustomerId = Guid.NewGuid, CustomerName="SomeName"}; MyService svc = new MyService(); svc.Add(customer); // or svc.Update(customer) for example But when I need to pass a great amount of objects to the WCF it could be a perfomance issue because of I need to create ObjectContext each time when I'm doing Add(), Update(), Get() or Delete(). What I'm thinking on is to keep ObjectContext on the client and pass ObjectContext to the wcf methods as additional parameter. Is it possible to create and keep ObjectContext on the client and don't recreate it for each operation? If it is not, how could speed up the passing of huge amount of data to the wcf service? Sergey

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• Silverlight 3 - How to "refresh" a DataGrid content?

  - by Josimari Martarelli

  I have the following scenery: 1 using System; 2 using System.Windows; 3 using System.Windows.Controls; 4 using System.Windows.Documents; 5 using System.Windows.Ink; 6 using System.Windows.Input; 7 using System.Windows.Media; 8 using System.Windows.Media.Animation; 9 using System.Windows.Shapes; 10 using System.Collections.Generic; 11 12 namespace refresh 13 { 14 public partial class MainPage : UserControl 15 { 16 17 List c = new List(); 18 19 public MainPage() 20 { 21 // Required to initialize variables 22 InitializeComponent(); 23 c.Add(new Customer{ _nome = "Josimari", _idade = "29"}); 24 c.Add(new Customer{_nome = "Wesley", _idade = "26"}); 25 c.Add(new Customer{_nome = "Renato",_idade = "31"}); 26 27 this.dtGrid.ItemsSource = c; 28 } 29 30 private void Button_Click(object sender, System.Windows.RoutedEventArgs e) 31 { 32 c.Add(new Customer{_nome = "Maiara",_idade = "18"}); 33 } 34 35 } 36 37 public class Customer 38 { 39 public string _nome{get; set;} 40 public string _idade{get; set;} 41 } 42 } Where, dtGrid is my DataGrid control... The Question is: How to get the UI Updated after adding one more register to my list. I get to solve it setting the DataGrid's Item Source to "" and then setting to the list of Customer objects again, like that: 1 private void Button_Click(object sender, System.Windows.RoutedEventArgs e) 2 3 { 4 5 c.Add(new Customer{_nome = "Maiara",_idade = "18"}); 6 7 this.dtGrid.ItemsSource=""; 8 9 this.dtGrid.ItemsSource=c; 10 11 } 12 Is there a way to get the UI updated or the datagrid's itemsSource refreshed automatically after updating, altering or deleting an item from the list c ? Thank you, Josimari Martarelli

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• CSS - Class hierarchies???

  - by ClarkeyBoy

  Hi, I have a site with a customer front end, which has a catalogue, homepage, contact page, about us page and so on. There is also an administration front end. I would like to implement a kind of hierarchy where any elements within an element with class "admin" will inherit properties set in the admin stylesheet and anything else inherits from the customer stylesheet. The purpose of this is so that admin can login on the admin front end, where they have access to lots of advanced stuff, but they can also navigate to the customer front end where they can execute basic tasks (such as hiding catalogue items, running a debug script if a customer reports an issue and so on). I would like all the admin tools on the customer front end to have properties taken from the admin stylesheet instead of the customer one - this will change the background colour and stuff. Is there any easy way to set up like namespaces to make things simpler, for example: .admin { .list { .list-subtitle { } .list-item { } } a { } } .customer { .list { .list-subtitle { } .list-item { } } a { } } I know it can be like: .admin .list {} .admin .list .list-item {} .admin a I just dont want to have to keep putting .admin all the time. Does anyone have any suggestions on how I could do this? I suppose I could write a .net class which sets this up and writes a stylesheet according to whats put into it, but then I would not be able to read the styles so easily add there would be all sorts of like Classes.Add(blah) and so on. Thanks in advance for any replies... Regards, Richard

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• ASP.Net User Control Template Instantiation

  - by Chris

  Hi, I created a user control that has a template container. <cc:SearchResultItem ID="SearchResultItem1" Customer='<%# ((Customer)(((RepeaterItem)Container).DataItem)) %>' runat="server"> <NameTemplate> <%# Container.Name %> </NameTemplate> </cc:SearchResultItem> This is control is placed in a repeater which lists some customers. The customer is than bound to the user control. When the name template is instantiated in the container, the customer object is not yet available, but I need to access its name because it needs to get parsed before. protected void Page_Init(object sender, EventArgs e) { if (nameTemplate != null ) { // customer is null here, it is avaiable only after Page_Init... NameContainer container = new NameContainer(customer.Id, Parse(customer.Name)); nameTemplate.InstantiateIn(container); placeHolder.Controls.Add(container); } } Question: How can I access properties set for the user control BEFORE the template container is instantiated? Thanks in advance!

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