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• Create a Bootable Ubuntu 9.10 USB Flash Drive

  - by Trevor Bekolay

  The Ubuntu Live CD isn’t just useful for trying out Ubuntu before you install it, you can also use it to maintain and repair your Windows PC. Even if you have no intention of installing Linux, every Windows user should have a bootable Ubuntu USB drive on hand in case something goes wrong in Windows. Creating a bootable USB flash drive is surprisingly easy with a small self-contained application called UNetbootin. It will even download Ubuntu for you! Note: Ubuntu will take up approximately 700 MB on your flash drive, so choose a flash drive with at least 1 GB of free space, formatted as FAT32. This process should not remove any existing files on the flash drive, but to be safe you should backup the files on your flash drive. Put Ubuntu on your flash drive UNetbootin doesn’t require installation; just download the application and run it. Select Ubuntu from the Distribution drop-down box, then 9.10_Live from the Version drop-down box. If you have a 64-bit machine, then select 9.10_Live_x64 for the Version. At the bottom of the screen, select the drive letter that corresponds to the USB drive that you want to put Ubuntu on. If you select USB Drive in the Type drop-down box, the only drive letters available will be USB flash drives. Click OK and UNetbootin will start doing its thing. First it will download the Ubuntu Live CD. Then, it will copy the files from the Ubuntu Live CD to your flash drive. The amount of time it takes will vary depending on your Internet speed, an when it’s done, click on Exit. You’re not planning on installing Ubuntu right now, so there’s no need to reboot. If you look at the USB drive now, you should see a bunch of new files and folders. If you had files on the drive before, they should still be present. You’re now ready to boot your computer into Ubuntu 9.10! How to boot into Ubuntu When the time comes that you have to boot into Ubuntu, or if you just want to test and make sure that your flash drive works properly, you will have to set your computer to boot off of the flash drive. The steps to do this will vary depending on your BIOS – which varies depending on your motherboard. To get detailed instructions on changing how your computer boots, search for your motherboard’s manual (or your laptop’s manual for a laptop). For general instructions, which will suffice for 99% of you, read on. Find the important keyboard keys When your computer boots up, a bunch of words and numbers flash across the screen, usually to be ignored. This time, you need to scan the boot-up screen for a few key words with some associated keys: Boot menu and Setup. Typically, these will show up at the bottom of the screen. If your BIOS has a Boot Menu, then read on. Otherwise, skip to the Hard: Using Setup section. Easy: Using the Boot Menu If your BIOS offers a Boot Menu, then during the boot-up process, press the button associated with the Boot Menu. In our case, this is ESC. Our example Boot Menu doesn’t have the ability to boot from USB, but your Boot Menu should have some options, such as USB-CDROM, USB-HDD, USB-FLOPPY, and others. Try the options that start with USB until you find one that works. Don’t worry if it doesn’t work – you can just restart and try again. Using the Boot Menu does not change the normal boot order on your system, so the next time you start up your computer it will boot from the hard drive as normal. Hard: Using Setup If your BIOS doesn’t offer a Boot Menu, then you will have to change the boot order in Setup. Note: There are some options in BIOS Setup that can affect the stability of your machine. Take care to only change the boot order options. Press the button associated with Setup. In our case, this is F2. If your BIOS Setup has a Boot tab, then switch to it and change the order such that one of the USB options occurs first. There may be several USB options, such as USB-CDROM, USB-HDD, USB-FLOPPY, and others; try them out to see which one works for you. If your BIOS does not have a boot tab, boot order is commonly found in Advanced CMOS Options. Note that this changes the boot order permanently until you change it back. If you plan on only plugging in a bootable flash drive when you want to boot from it, then you could leave the boot order as it is, but you may find it easier to switch the order back to the previous order when you reboot from Ubuntu. Booting into Ubuntu If you set the right boot option, then you should be greeted with the UNetbootin screen. Press enter to start Ubuntu with the default options, or wait 10 seconds for this to happen automatically. Ubuntu will start loading. It should go straight to the desktop with no need for a username or password. And that’s it! From this live desktop session, you can try out Ubuntu, and even install software that is not included in the live CD. Installed software will only last for the duration of your session – the next time you start up the live CD it will be back to its original state. Download UNetbootin from sourceforge.net Similar Articles Productive Geek Tips Create a Bootable Ubuntu USB Flash Drive the Easy WayReset Your Ubuntu Password Easily from the Live CDHow-To Geek on Lifehacker: Control Your Computer with Shortcuts & Speed Up Vista SetupHow To Setup a USB Flash Drive to Install Windows 7Speed up Your Windows Vista Computer with ReadyBoost TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV Replace Your Windows Task Manager With System Explorer Create Talking Photos using Fotobabble

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Convert a DVD Movie Directly to AVI with FairUse Wizard 2.9

  - by DigitalGeekery

  Are you looking for a way to backup your DVD movie collection to AVI?  Today we’ll show you how to rip a DVD movie directly to AVI with FairUse Wizard. About FairUse Wizard FairUse Wizard 2.9 uses the DivX, Xvid, or h.264 codec to convert DVD to an AVI file. It comes in both a free version and commercial version. The free, or “Light” version, can create files up 700MB while the commercial version can output a 1400MB file. This will allow you to back up your movies to CD, or even multiple movies on a single DVD. FairUse Wizard states that it does not work on copy protected discs, but we’ve seen it work on all but some of the most recent copy protection. For this tutorial we’re using the free Light Edition to convert a DVD to AVI. They also offer a commercial version that you can get for $29.99 and it offers even more encoding possibilities for converting video to you portable digital devices. Installation and Configuration Download and install FairUse Wizard. (Download link below). Once the install is complete, open FairUse Wizard by going to Start > All Programs >  FairUse Wizard 2 >  FairUse Wizard 2.   FairUse Wizard will open on the new project screen. Select “Create a new project” and type a project name into the text box. This will be used as the file output name.  Ex: A project name of Simpsons Movie will give you an output file of Simpsons Movie.avi.   Next, browse for a destination folder for the output file and temp files. Note that you will need a minimum of 6 GB of free disk space for the conversion process. Note: Much of that 6 GB will be used for temporary files that we will delete after the conversion process.   Click on the Options button at the bottom.   Under Preferences, choose your preferred video codec and file output size. XviD and x264 are installed by default. If you prefer to use DivX, you will have to install it separately. Also note the “Two pass” option. Checking the “Two pass” box will encode your video twice for higher quality, but will take more time. Un-checking the box will speed up the conversion process.   Under Audio track, note that English subtitles are enabled by default, so to remove the subtitles, you will need to change the dropdown list so it shows only a dash (-). You can also select “Use TV Mode” if your primary playback will be on a 4:3 TV screen. Click “Next.” Full Auto Mode vs. Manual Mode You should now be back to the initial screen. Next, we’ll need to determine whether or not we can use “Full Auto Mode” to convert the movie. The difference is that “Full Auto Mode” will automatically perform a few steps that you will otherwise have to do manually. If you choose the “Full Auto Mode” option, FairUse Wizard will look for the video on the DVD with the longest duration and assume it is the chain that it should convert to AVI. It’s possible, however, your disc may contain a few chains of similar size, such as a theatrical cut and director’s cut, and the longest chain may not be the one you wish to convert. Make sure that “Full auto mode” is not checked yet, and click “Next.”   FairUse Wizard will parse the IFO files and display all video chains longer than 60  seconds. In most cases, you will only find that the largest chain is the one closely matching the duration of the movie. In these instances, you can use “Full Auto Mode.” If you find more than one chain that are close in duration to the length of the movie, consult the literature on the DVD case, or search online, to find the actual running time of the movie. If the proper file chain is not the longest chain, you won’t be able to use “Full Auto Mode.”   Full Auto Mode To use “Full Auto Mode,” simply click the “Back” button to return to the initial screen Now, place a check in the “Full auto mode” check box. Click “Next.” You will then be prompted to chose your DVD drive, then click “OK.” FairUse Wizard will parse the IFO files… … and then prompt you to Select your drive that contains the DVD one more time before beginning the conversion process. Click “OK.”   Manual Mode If you cannot (or don’t wish to) use Full Auto Mode, choose the appropriate video chain and click “Next.” FairUse Wizard will first go through the process of indexing the video. Note: If you get a runtime error during this portion of the process, it likely means that FairUse Wizard cannot handle the copy protection, and thus cannot convert the DVD. FairUse Wizard will automatically detect a cropping region. If necessary, you can edit the cropping region by adjusting the cropping region settings to the left. Click “Next.” Next, click “Auto Detect” to choose the proper field combination. Click “OK” on the pop up window that displays your Field Mode. Then click “Next.” This next screen is mainly comprised of settings from the Options screen. You can make changes at this point such as codec or output size. Click “Next” when ready.   Video Conversion Now the video conversion process will begin. This may take a few hours depending on your system’s hardware. Note: There is a check box to “Shutdown computer when done” if you choose to run the conversion overnight or before leaving for work. The first phase will be video encoding… Then the audio… If you chose the “Two Pass” option, your video video will be encoded again on 2nd pass. Then you’re finished. Unfortunately, FairUse Wizard doesn’t clean up after itself very well. After the process is complete, you’ll want to browse to your output directory and delete all the temporary files as they take up a considerable amount of hard drive space. Now you’re ready to enjoy your movie. Conclusion FairUse Wizard is a nice way to backup your DVD movies to good quality .avi files. You can store them on your hard drive, watch them on a media PC, or burn them to disc. Many DVD players even allow for playback of DivX or XviD encoded video from a CD or DVD. For those of you with children, you can burn that AVI file to CD for your kids, and keep your original DVDs stored safely out of harms way. Download Download FairUse Wizard 2.9 LE Similar Articles Productive Geek Tips Kantaris is a Unique Media Player Based on VLCHow to Make/Edit a movie with Windows Movie Maker in Windows VistaAutomatically Mount and View ISO files in Windows 7 Media CenterTune Your ClearType Font Settings in Windows VistaAdd Images and Metadata to Windows 7 Media Center Movie Library TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• What's up with LDoms: Part 4 - Virtual Networking Explained

  - by Stefan Hinker

  I'm back from my summer break (and some pressing business that kept me away from this), ready to continue with Oracle VM Server for SPARC ;-) In this article, we'll have a closer look at virtual networking.  Basic connectivity as we've seen it in the first, simple example, is easy enough.  But there are numerous options for the virtual switches and virtual network ports, which we will discuss in more detail now.   In this section, we will concentrate on virtual networking - the capabilities of virtual switches and virtual network ports - only.  Other options involving hardware assignment or redundancy will be covered in separate sections later on. There are two basic components involved in virtual networking for LDoms: Virtual switches and virtual network devices.  The virtual switch should be seen just like a real ethernet switch.  It "runs" in the service domain and moves ethernet packets back and forth.  A virtual network device is plumbed in the guest domain.  It corresponds to a physical network device in the real world.  There, you'd be plugging a cable into the network port, and plug the other end of that cable into a switch.  In the virtual world, you do the same:  You create a virtual network device for your guest and connect it to a virtual switch in a service domain.  The result works just like in the physical world, the network device sends and receives ethernet packets, and the switch does all those things ethernet switches tend to do. If you look at the reference manual of Oracle VM Server for SPARC, there are numerous options for virtual switches and network devices.  Don't be confused, it's rather straight forward, really.  Let's start with the simple case, and work our way to some more sophisticated options later on.  In many cases, you'll want to have several guests that communicate with the outside world on the same ethernet segment.  In the real world, you'd connect each of these systems to the same ethernet switch.  So, let's do the same thing in the virtual world: root@sun # ldm add-vsw net-dev=nxge2 admin-vsw primary root@sun # ldm add-vnet admin-net admin-vsw mars root@sun # ldm add-vnet admin-net admin-vsw venus We've just created a virtual switch called "admin-vsw" and connected it to the physical device nxge2.  In the physical world, we'd have powered up our ethernet switch and installed a cable between it and our big enterprise datacenter switch.  We then created a virtual network interface for each one of the two guest systems "mars" and "venus" and connected both to that virtual switch.  They can now communicate with each other and with any system reachable via nxge2.  If primary were running Solaris 10, communication with the guests would not be possible.  This is different with Solaris 11, please see the Admin Guide for details.  Note that I've given both the vswitch and the vnet devices some sensible names, something I always recommend. Unless told otherwise, the LDoms Manager software will automatically assign MAC addresses to all network elements that need one.  It will also make sure that these MAC addresses are unique and reuse MAC addresses to play nice with all those friendly DHCP servers out there.  However, if we want to do this manually, we can also do that.  (One reason might be firewall rules that work on MAC addresses.)  So let's give mars a manually assigned MAC address: root@sun # ldm set-vnet mac-addr=0:14:4f:f9:c4:13 admin-net mars Within the guest, these virtual network devices have their own device driver.  In Solaris 10, they'd appear as "vnet0".  Solaris 11 would apply it's usual vanity naming scheme.  We can configure these interfaces just like any normal interface, give it an IP-address and configure sophisticated routing rules, just like on bare metal.  In many cases, using Jumbo Frames helps increase throughput performance.  By default, these interfaces will run with the standard ethernet MTU of 1500 bytes.  To change this,  it is usually sufficient to set the desired MTU for the virtual switch.  This will automatically set the same MTU for all vnet devices attached to that switch.  Let's change the MTU size of our admin-vsw from the example above: root@sun # ldm set-vsw mtu=9000 admin-vsw primary Note that that you can set the MTU to any value between 1500 and 16000.  Of course, whatever you set needs to be supported by the physical network, too. Another very common area of network configuration is VLAN tagging. This can be a little confusing - my advise here is to be very clear on what you want, and perhaps draw a little diagram the first few times.  As always, keeping a configuration simple will help avoid errors of all kind.  Nevertheless, VLAN tagging is very usefull to consolidate different networks onto one physical cable.  And as such, this concept needs to be carried over into the virtual world.  Enough of the introduction, here's a little diagram to help in explaining how VLANs work in LDoms: Let's remember that any VLANs not explicitly tagged have the default VLAN ID of 1. In this example, we have a vswitch connected to a physical network that carries untagged traffic (VLAN ID 1) as well as VLANs 11, 22, 33 and 44.  There might also be other VLANs on the wire, but the vswitch will ignore all those packets.  We also have two vnet devices, one for mars and one for venus.  Venus will see traffic from VLANs 33 and 44 only.  For VLAN 44, venus will need to configure a tagged interface "vnet44000".  For VLAN 33, the vswitch will untag all incoming traffic for venus, so that venus will see this as "normal" or untagged ethernet traffic.  This is very useful to simplify guest configuration and also allows venus to perform Jumpstart or AI installations over this network even if the Jumpstart or AI server is connected via VLAN 33.  Mars, on the other hand, has full access to untagged traffic from the outside world, and also to VLANs 11,22 and 33, but not 44.  On the command line, we'd do this like this: root@sun # ldm add-vsw net-dev=nxge2 pvid=1 vid=11,22,33,44 admin-vsw primary root@sun # ldm add-vnet admin-net pvid=1 vid=11,22,33 admin-vsw mars root@sun # ldm add-vnet admin-net pvid=33 vid=44 admin-vsw venus Finally, I'd like to point to a neat little option that will make your live easier in all those cases where configurations tend to change over the live of a guest system.  It's the "id=<somenumber>" option available for both vswitches and vnet devices.  Normally, Solaris in the guest would enumerate network devices sequentially.  However, it has ways of remembering this initial numbering.  This is good in the physical world.  In the virtual world, whenever you unbind (aka power off and disassemble) a guest system, remove and/or add network devices and bind the system again, chances are this numbering will change.  Configuration confusion will follow suit.  To avoid this, nail down the initial numbering by assigning each vnet device it's device-id explicitly: root@sun # ldm add-vnet admin-net id=1 admin-vsw venus Please consult the Admin Guide for details on this, and how to decipher these network ids from Solaris running in the guest. Thanks for reading this far.  Links for further reading are essentially only the Admin Guide and Reference Manual and can be found above.  I hope this is useful and, as always, I welcome any comments.

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Combination of Operating Mode and Commit Strategy

  - by Kevin Yang

  If you want to populate a source into multiple targets, you may also want to ensure that every row from the source affects all targets uniformly (or separately). Let’s consider the Example Mapping below. If a row from SOURCE causes different changes in multiple targets (TARGET_1, TARGET_2 and TARGET_3), for example, it can be successfully inserted into TARGET_1 and TARGET_3, but failed to be inserted into TARGET_2, and the current Mapping Property TLO (target load order) is “TARGET_1 -> TARGET_2 -> TARGET_3”. What should Oracle Warehouse Builder do, in order to commit the appropriate data to all affected targets at the same time? If it doesn’t behave as you intended, the data could become inaccurate and possibly unusable.                                               Example Mapping In OWB, we can use Mapping Configuration Commit Strategies and Operating Modes together to achieve this kind of requirements. Below we will explore the combination of these two features and how they affect the results in the target tables Before going to the example, let’s review some of the terms we will be using (Details can be found in white paper Oracle® Warehouse Builder Data Modeling, ETL, and Data Quality Guide11g Release 2): Operating Modes: Set-Based Mode: Warehouse Builder generates a single SQL statement that processes all data and performs all operations. Row-Based Mode: Warehouse Builder generates statements that process data row by row. The select statement is in a SQL cursor. All subsequent statements are PL/SQL. Row-Based (Target Only) Mode: Warehouse Builder generates a cursor select statement and attempts to include as many operations as possible in the cursor. For each target, Warehouse Builder inserts each row into the target separately. Commit Strategies: Automatic: Warehouse Builder loads and then automatically commits data based on the mapping design. If the mapping has multiple targets, Warehouse Builder commits and rolls back each target separately and independently of other targets. Use the automatic commit when the consequences of multiple targets being loaded unequally are not great or are irrelevant. Automatic correlated: It is a specialized type of automatic commit that applies to PL/SQL mappings with multiple targets only. Warehouse Builder considers all targets collectively and commits or rolls back data uniformly across all targets. Use the correlated commit when it is important to ensure that every row in the source affects all affected targets uniformly. Manual: select manual commit control for PL/SQL mappings when you want to interject complex business logic, perform validations, or run other mappings before committing data. Combination of the commit strategy and operating mode To understand the effects of each combination of operating mode and commit strategy, I’ll illustrate using the following example Mapping. Firstly we insert 100 rows into the SOURCE table and make sure that the 99th row and 100th row have the same ID value. And then we create a unique key constraint on ID column for TARGET_2 table. So while running the example mapping, OWB tries to load all 100 rows to each of the targets. But the mapping should fail to load the 100th row to TARGET_2, because it will violate the unique key constraint of table TARGET_2. With different combinations of Commit Strategy and Operating Mode, here are the results ¦ Set-based/ Correlated Commit: Configuration of Example mapping:                                                     Result:                                                      What’s happening: A single error anywhere in the mapping triggers the rollback of all data. OWB encounters the error inserting into Target_2, it reports an error for the table and does not load the row. OWB rolls back all the rows inserted into Target_1 and does not attempt to load rows to Target_3. No rows are added to any of the target tables. ¦ Row-based/ Correlated Commit: Configuration of Example mapping:                                                   Result:                                                  What’s happening: OWB evaluates each row separately and loads it to all three targets. Loading continues in this way until OWB encounters an error loading row 100th to Target_2. OWB reports the error and does not load the row. It rolls back the row 100th previously inserted into Target_1 and does not attempt to load row 100 to Target_3. Then, if there are remaining rows, OWB will continue loading them, resuming with loading rows to Target_1. The mapping completes with 99 rows inserted into each target. ¦ Set-based/ Automatic Commit: Configuration of Example mapping: Result: What’s happening: When OWB encounters the error inserting into Target_2, it does not load any rows and reports an error for the table. It does, however, continue to insert rows into Target_3 and does not roll back the rows previously inserted into Target_1. The mapping completes with one error message for Target_2, no rows inserted into Target_2, and 100 rows inserted into Target_1 and Target_3 separately. ¦ Row-based/Automatic Commit: Configuration of Example mapping: Result: What’s happening: OWB evaluates each row separately for loading into the targets. Loading continues in this way until OWB encounters an error loading row 100 to Target_2 and reports the error. OWB does not roll back row 100th from Target_1, does insert it into Target_3. If there are remaining rows, it will continue to load them. The mapping completes with 99 rows inserted into Target_2 and 100 rows inserted into each of the other targets. Note: Automatic Correlated commit is not applicable for row-based (target only). If you design a mapping with the row-based (target only) and correlated commit combination, OWB runs the mapping but does not perform the correlated commit. In set-based mode, correlated commit may impact the size of your rollback segments. Space for rollback segments may be a concern when you merge data (insert/update or update/insert). Correlated commit operates transparently with PL/SQL bulk processing code. The correlated commit strategy is not available for mappings run in any mode that are configured for Partition Exchange Loading or that include a Queue, Match Merge, or Table Function operator. If you want to practice in your own environment, you can follow the steps: 1. Import the MDL file: commit_operating_mode.mdl 2. Fix the location for oracle module ORCL and deploy all tables under it. 3. Insert sample records into SOURCE table, using below plsql code: begin     for i in 1..99     loop         insert into source values(i, 'col_'||i);     end loop;     insert into source values(99, 'col_99'); end; 4. Configure MAPPING_1 to any combinations of operating mode and commit strategy you want to test. And make sure feature TLO of mapping is open. 5. Deploy Mapping “MAPPING_1”. 6. Run the mapping and check the result.

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• Testing Workflows &ndash; Test-After

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/05/30/testing-workflows-ndash-test-after.aspxIn this post I’m going to outline a few common methods that can be used to increase the coverage of of your test suite.  This won’t be yet another post on why you should be doing testing; there are plenty of those types of posts already out there.  Assuming you know you should be testing, then comes the problem of how do I actual fit that into my day job.  When the opportunity to automate testing comes do you take it, or do you even recognize it? There are a lot of ways (workflows) to go about creating automated tests, just like there are many workflows to writing a program.  When writing a program you can do it from a top-down approach where you write the main skeleton of the algorithm and call out to dummy stub functions, or a bottom-up approach where the low level functionality is fully implement before it is quickly wired together at the end.  Both approaches are perfectly valid under certain contexts. Each approach you are skilled at applying is another tool in your tool belt.  The more vectors of attack you have on a problem – the better.  So here is a short, incomplete list of some of the workflows that can be applied to increasing the amount of automation in your testing and level of quality in general.  Think of each workflow as an opportunity that is available for you to take. Test workflows basically fall into 2 categories:  test first or test after.  Test first is the best approach.  However, this post isn’t about the one and only best approach.  I want to focus more on the lesser known, less ideal approaches that still provide an opportunity for adding tests.  In this post I’ll enumerate some test-after workflows.  In my next post I’ll cover test-first. Bug Reporting When someone calls you up or forwards you a email with a vague description of a bug its usually standard procedure to create or verify a reproduction plan for the bug via manual testing and log that in a bug tracking system.  This can be problematic.  Often reproduction plans when written down might skip a step that seemed obvious to the tester at the time or they might be missing some crucial environment setting. Instead of data entry into a bug tracking system, try opening up the test project and adding a failing unit test to prove the bug.  The test project guarantees that all aspects of the environment are setup properly and no steps are missing.  The language in the test project is much more precise than the English that goes into a bug tracking system. This workflow can easily be extended for Enhancement Requests as well as Bug Reporting. Exploratory Testing Exploratory testing comes in when you aren’t sure how the system will behave in a new scenario.  The scenario wasn’t planned for in the initial system requirements and there isn’t an existing test for it.  By definition the system behaviour is “undefined”. So write a new unit test to define that behaviour.  Add assertions to the tests to confirm your assumptions.  The new test becomes part of the living system specification that is kept up to date with the test suite. Examples This workflow is especially good when developing APIs.  When you are finally done your production API then comes the job of writing documentation on how to consume the API.  Good documentation will also include code examples.  Don’t let these code examples merely exist in some accompanying manual; implement them in a test suite. Example tests and documentation do not have to be created after the production API is complete.  It is best to write the example code (tests) as you go just before the production code. Smoke Tests Every system has a typical use case.  This represents the basic, core functionality of the system.  If this fails after an upgrade the end users will be hosed and they will be scratching their heads as to how it could be possible that an update got released with this core functionality broken. The tests for this core functionality are referred to as “smoke tests”.  It is a good idea to have them automated and run with each build in order to avoid extreme embarrassment and angry customers. Coverage Analysis Code coverage analysis is a tool that reports how much of the production code base is exercised by the test suite.  In Visual Studio this can be found under the Test main menu item. The tool will report a total number for the code coverage, which can be anywhere between 0 and 100%.  Coverage Analysis shouldn’t be used strictly for numbers reporting.  Companies shouldn’t set minimum coverage targets that mandate that all projects must have at least 80% or 100% test coverage.  These arbitrary requirements just invite gaming of the coverage analysis, which makes the numbers useless. The analysis tool will break down the coverage by the various classes and methods in projects.  Instead of focusing on the total number, drill down into this view and see which classes have high or low coverage.  It you are surprised by a low number on a class this is an opportunity to add tests. When drilling through the classes there will be generally two types of reaction to a surprising low test coverage number.  The first reaction type is a recognition that there is low hanging fruit to be picked.  There may be some classes or methods that aren’t being tested, which could easy be.  The other reaction type is “OMG”.  This were you find a critical piece of code that isn’t under test.  In both cases, go and add the missing tests. Test Refactoring The general theme of this post up to this point has been how to add more and more tests to a test suite.  I’ll step back from that a bit and remind that every line of code is a liability.  Each line of code has to be read and maintained, which costs money.  This is true regardless whether the code is production code or test code. Remember that the primary goal of the test suite is that it be easy to read so that people can easily determine the specifications of the system.  Make sure that adding more and more tests doesn’t interfere with this primary goal. Perform code reviews on the test suite as often as on production code.  Hold the test code up to the same high readability standards as the production code.  If the tests are hard to read then change them.  Look to remove duplication.  Duplicate setup code between two or more test methods that can be moved to a shared function.  Entire test methods can be removed if it is found that the scenario it tests is covered by other tests.  Its OK to delete a test that isn’t pulling its own weight anymore. Remember to only start refactoring when all the test are green.  Don’t refactor the tests and the production code at the same time.  An automated test suite can be thought of as a double entry book keeping system.  The unchanging, passing production code serves as the tests for the test suite while refactoring the tests. As with all refactoring, it is best to fit this into your regular work rather than asking for time later to get it done.  Fit this into the standard red-green-refactor cycle.  The refactor step no only applies to production code but also the tests, but not at the same time.  Perhaps the cycle should be called red-green-refactor production-refactor tests (not quite as catchy).   That about covers most of the test-after workflows I can think of.  In my next post I’ll get into test-first workflows.

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• how to use serial port in UDK using windows DLL and DLLBind directive?

  - by Shayan Abbas

  I want to use serial port in UDK, For that purpose i use a windows DLL and DLLBind directive. I have a thread in windows DLL for serial port data recieve event. My problem is: this thread doesn't work properly. Please Help me. below is my code SerialPortDLL Code: // SerialPortDLL.cpp : Defines the exported functions for the DLL application. // #include "stdafx.h" #include "Cport.h" extern "C" { // This is an example of an exported variable //SERIALPORTDLL_API int nSerialPortDLL=0; // This is an example of an exported function. //SERIALPORTDLL_API int fnSerialPortDLL(void) //{ // return 42; //} CPort *sp; __declspec(dllexport) void Open(wchar_t* portName) { sp = new CPort(portName); //MessageBox(0,L"ha ha!!!",L"ha ha",0); //MessageBox(0,portName,L"ha ha",0); } __declspec(dllexport) void Close() { sp->Close(); MessageBox(0,L"ha ha!!!",L"ha ha",0); } __declspec(dllexport) wchar_t *GetData() { return sp->GetData(); } __declspec(dllexport) unsigned int GetDSR() { return sp->getDSR(); } __declspec(dllexport) unsigned int GetCTS() { return sp->getCTS(); } __declspec(dllexport) unsigned int GetRing() { return sp->getRing(); } } CPort class code: #include "stdafx.h" #include "CPort.h" #include "Serial.h" CSerial serial; HANDLE HandleOfThread; LONG lLastError = ERROR_SUCCESS; bool fContinue = true; HANDLE hevtOverlapped; HANDLE hevtStop; OVERLAPPED ov = {0}; //char szBuffer[101] = ""; wchar_t *szBuffer = L""; wchar_t *data = L""; DWORD WINAPI ThreadHandler( LPVOID lpParam ) { // Keep reading data, until an EOF (CTRL-Z) has been received do { MessageBox(0,L"ga ga!!!",L"ga ga",0); //Sleep(10); // Wait for an event lLastError = serial.WaitEvent(&ov); if (lLastError != ERROR_SUCCESS) { //LOG( " Unable to wait for a COM-port event" ); } // Setup array of handles in which we are interested HANDLE ahWait[2]; ahWait[0] = hevtOverlapped; ahWait[1] = hevtStop; // Wait until something happens switch (::WaitForMultipleObjects(sizeof(ahWait)/sizeof(*ahWait),ahWait,FALSE,INFINITE)) { case WAIT_OBJECT_0: { // Save event const CSerial::EEvent eEvent = serial.GetEventType(); // Handle break event if (eEvent & CSerial::EEventBreak) { //LOG( " ### BREAK received ###" ); } // Handle CTS event if (eEvent & CSerial::EEventCTS) { //LOG( " ### Clear to send %s ###", serial.GetCTS() ? "on":"off" ); } // Handle DSR event if (eEvent & CSerial::EEventDSR) { //LOG( " ### Data set ready %s ###", serial.GetDSR() ? "on":"off" ); } // Handle error event if (eEvent & CSerial::EEventError) { switch (serial.GetError()) { case CSerial::EErrorBreak: /*LOG( " Break condition" );*/ break; case CSerial::EErrorFrame: /*LOG( " Framing error" );*/ break; case CSerial::EErrorIOE: /*LOG( " IO device error" );*/ break; case CSerial::EErrorMode: /*LOG( " Unsupported mode" );*/ break; case CSerial::EErrorOverrun: /*LOG( " Buffer overrun" );*/ break; case CSerial::EErrorRxOver: /*LOG( " Input buffer overflow" );*/ break; case CSerial::EErrorParity: /*LOG( " Input parity error" );*/ break; case CSerial::EErrorTxFull: /*LOG( " Output buffer full" );*/ break; default: /*LOG( " Unknown" );*/ break; } } // Handle ring event if (eEvent & CSerial::EEventRing) { //LOG( " ### RING ###" ); } // Handle RLSD/CD event if (eEvent & CSerial::EEventRLSD) { //LOG( " ### RLSD/CD %s ###", serial.GetRLSD() ? "on" : "off" ); } // Handle data receive event if (eEvent & CSerial::EEventRecv) { // Read data, until there is nothing left DWORD dwBytesRead = 0; do { // Read data from the COM-port lLastError = serial.Read(szBuffer,33,&dwBytesRead); if (lLastError != ERROR_SUCCESS) { //LOG( "Unable to read from COM-port" ); } if( dwBytesRead == 33 && szBuffer[0]=='$' ) { // Finalize the data, so it is a valid string szBuffer[dwBytesRead] = '\0'; ////LOG( "\n%s\n", szBuffer ); data = szBuffer; } } while (dwBytesRead > 0); } } break; case WAIT_OBJECT_0+1: { // Set the continue bit to false, so we'll exit fContinue = false; } break; default: { // Something went wrong //LOG( "Error while calling WaitForMultipleObjects" ); } break; } } while (fContinue); MessageBox(0,L"kka kk!!!",L"kka ga",0); return 0; } CPort::CPort(wchar_t *portName) { // Attempt to open the serial port (COM2) //lLastError = serial.Open(_T(portName),0,0,true); lLastError = serial.Open(portName,0,0,true); if (lLastError != ERROR_SUCCESS) { //LOG( "Unable to open COM-port" ); } // Setup the serial port (115200,8N1, which is the default setting) lLastError = serial.Setup(CSerial::EBaud115200,CSerial::EData8,CSerial::EParNone,CSerial::EStop1); if (lLastError != ERROR_SUCCESS) { //LOG( "Unable to set COM-port setting" ); } // Register only for the receive event lLastError = serial.SetMask(CSerial::EEventBreak | CSerial::EEventCTS | CSerial::EEventDSR | CSerial::EEventError | CSerial::EEventRing | CSerial::EEventRLSD | CSerial::EEventRecv); if (lLastError != ERROR_SUCCESS) { //LOG( "Unable to set COM-port event mask" ); } // Use 'non-blocking' reads, because we don't know how many bytes // will be received. This is normally the most convenient mode // (and also the default mode for reading data). lLastError = serial.SetupReadTimeouts(CSerial::EReadTimeoutNonblocking); if (lLastError != ERROR_SUCCESS) { //LOG( "Unable to set COM-port read timeout" ); } // Create a handle for the overlapped operations hevtOverlapped = ::CreateEvent(0,TRUE,FALSE,0);; if (hevtOverlapped == 0) { //LOG( "Unable to create manual-reset event for overlapped I/O" ); } // Setup the overlapped structure ov.hEvent = hevtOverlapped; // Open the "STOP" handle hevtStop = ::CreateEvent(0,TRUE,FALSE,_T("Overlapped_Stop_Event")); if (hevtStop == 0) { //LOG( "Unable to create manual-reset event for stop event" ); } HandleOfThread = CreateThread( NULL, 0, ThreadHandler, 0, 0, NULL); } CPort::~CPort() { //fContinue = false; //CloseHandle( HandleOfThread ); //serial.Close(); } void CPort::Close() { fContinue = false; CloseHandle( HandleOfThread ); serial.Close(); } wchar_t *CPort::GetData() { return data; } bool CPort::getCTS() { return serial.GetCTS(); } bool CPort::getDSR() { return serial.GetDSR(); } bool CPort::getRing() { return serial.GetRing(); } Unreal Script Code: class MyPlayerController extends GamePlayerController DLLBind(SerialPortDLL); dllimport final function Open(string portName); dllimport final function Close(); dllimport final function string GetData();

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• Five Key Strategies in Master Data Management

  - by david.butler(at)oracle.com

  Here is a very interesting Profit Magazine article on MDM: A recent customer survey reveals the deleterious effects of data fragmentation. by Trevor Naidoo, December 2010   Across industries and geographies, IT organizations have grown in complexity, whether due to mergers and acquisitions, or decentralized systems supporting functional or departmental requirements. With systems architected over time to support unique, one-off process needs, they are becoming costly to maintain, and the Internet has only further added to the complexity. Data fragmentation has become a key inhibitor in delivering flexible, user-friendly systems. The Oracle Insight team conducted a survey assessing customers' master data management (MDM) capabilities over the past two years to get a sense of where they are in terms of their capabilities. The responses, by 27 respondents from six different industries, reveal five key areas in which customers need to improve their data management in order to get better financial results. 1. Less than 15 percent of organizations surveyed understand the sources and quality of their master data, and have a roadmap to address missing data domains. Examples of the types of master data domains referred to are customer, supplier, product, financial and site. Many organizations have multiple sources of master data with varying degrees of data quality in each source -- customer data stored in the customer relationship management system is inconsistent with customer data stored in the order management system. Imagine not knowing how many places you stored your customer information, and whether a customer's address was the most up to date in each source. In fact, more than 55 percent of the respondents in the survey manage their data quality on an ad-hoc basis. It is important for organizations to document their inventory of data sources and then profile these data sources to ensure that there is a consistent definition of key data entities throughout the organization. Some questions to ask are: How do we define a customer? What is a product? How do we define a site? The goal is to strive for one common repository for master data that acts as a cross reference for all other sources and ensures consistent, high-quality master data throughout the organization. 2. Only 18 percent of respondents have an enterprise data management strategy to ensure that data is treated as an asset to the organization. Most respondents handle data at the department or functional level and do not have an enterprise view of their master data. The sales department may track all their interactions with customers as they move through the sales cycle, the service department is tracking their interactions with the same customers independently, and the finance department also has a different perspective on the same customer. The salesperson may not be aware that the customer she is trying to sell to is experiencing issues with existing products purchased, or that the customer is behind on previous invoices. The lack of a data strategy makes it difficult for business users to turn data into information via reports. Without the key building blocks in place, it is difficult to create key linkages between customer, product, site, supplier and financial data. These linkages make it possible to understand patterns. A well-defined data management strategy is aligned to the business strategy and helps create the governance needed to ensure that data stewardship is in place and data integrity is intact. 3. Almost 60 percent of respondents have no strategy to integrate data across operational applications. Many respondents have several disparate sources of data with no strategy to keep them in sync with each other. Even though there is no clear strategy to integrate the data (see #2 above), the data needs to be synced and cross-referenced to keep the business processes running. About 55 percent of respondents said they perform this integration on an ad hoc basis, and in many cases, it is done manually with the help of Microsoft Excel spreadsheets. For example, a salesperson needs a report on global sales for a specific product, but the product has different product numbers in different countries. Typically, an analyst will pull all the data into Excel, manually create a cross reference for that product, and then aggregate the sales. The exact same procedure has to be followed if the same report is needed the following month. A well-defined consolidation strategy will ensure that a central cross-reference is maintained with updates in any one application being propagated to all the other systems, so that data is synchronized and up to date. This can be done in real time or in batch mode using integration technology. 4. Approximately 50 percent of respondents spend manual efforts cleansing and normalizing data. Information stored in various systems usually follows different standards and formats, making it difficult to match the data. A customer's address can be stored in different ways using a variety of abbreviations -- for example, "av" or "ave" for avenue. Similarly, a product's attributes can be stored in a number of different ways; for example, a size attribute can be stored in inches and can also be entered as "'' ". These types of variations make it difficult to match up data from different sources. Today, most customers rely on manual, heroic efforts to match, cleanse, and de-duplicate data -- clearly not a scalable, sustainable model. To solve this challenge, organizations need the ability to standardize data for customers, products, sites, suppliers and financial accounts; however, less than 10 percent of respondents have technology in place to automatically resolve duplicates. It is no wonder, therefore, that we get communications about products we don't own, at addresses we don't reside, and using channels (like direct mail) we don't like. An all-too-common example of a potential challenge follows: Customers end up receiving duplicate communications, which not only impacts customer satisfaction, but also incurs additional mailing costs. Cleansing, normalizing, and standardizing data will help address most of these issues. 5. Only 10 percent of respondents have the ability to share data that was mastered in a master data hub. Close to 60 percent of respondents have efforts in place that profile, standardize and cleanse data manually, and the output of these efforts are stored in spreadsheets in various parts of the organization. This valuable information is not easily shared with the rest of the organization and, more importantly, this enriched information cannot be sent back to the source systems so that the data is fixed at the source. A key benefit of a master data management strategy is not only to clean the data, but to also share the data back to the source systems as well as other systems that need the information. Aside from the source systems, another key beneficiary of this data is the business intelligence system. Having clean master data as input to business intelligence systems provides more accurate and enhanced reporting.  Characteristics of Stellar MDM When deciding on the right master data management technology, organizations should look for solutions that have four main characteristics: enterprise-grade MDM performance complete technology that can be rapidly deployed and addresses multiple business issues end-to-end MDM process management with data quality monitoring and assurance pre-built MDM business relevant applications with data stores and workflows These master data management capabilities will aid in moving closer to a best-practice maturity level, delivering tremendous efficiencies and savings as well as revenue growth opportunities as a result of better understanding your customers.  Trevor Naidoo is a senior director in Industry Strategy and Insight at Oracle. 

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• repaint problem

  - by user357816

  I have a problem with my repaint in the method move. I dont know what to doo, the code is below import java.awt.*; import java.io.*; import java.text.*; import java.util.*; import javax.sound.sampled.*; import javax.swing.*; import javax.swing.Timer; import java.awt.event.*; import java.lang.*; public class bbb extends JPanel { public Stack<Integer> stacks[]; public JButton auto,jugar,nojugar; public JButton ok,ok2; public JLabel info=new JLabel("Numero de Discos: "); public JLabel instruc=new JLabel("Presiona la base de las torres para mover las fichas"); public JLabel instruc2=new JLabel("No puedes poner una pieza grande sobre una pequenia!"); public JComboBox numeros=new JComboBox(); public JComboBox velocidad=new JComboBox(); public boolean seguir=false,parar=false,primera=true; public int n1,n2,n3; public int click1=0; public int opcion=1,tiempo=50; public int op=1,continuar=0,cont=0; public int piezas=0; public int posx,posy; public int no; public bbb() throws IOException { stacks = new Stack[3]; stacks[0]=new Stack<Integer>(); stacks[1]=new Stack<Integer>(); stacks[2]=new Stack<Integer>(); setPreferredSize(new Dimension(1366,768)); ok=new JButton("OK"); ok.setBounds(new Rectangle(270,50,70,25)); ok.addActionListener(new okiz()); ok2=new JButton("OK"); ok2.setBounds(new Rectangle(270,50,70,25)); ok2.addActionListener(new vel()); add(ok2);ok2.setVisible(false); auto=new JButton("Automatico"); auto.setBounds(new Rectangle(50,80,100,25)); auto.addActionListener(new a()); jugar=new JButton("PLAY"); jugar.setBounds(new Rectangle(100,100,70,25)); jugar.addActionListener(new play()); nojugar=new JButton("PAUSE"); nojugar.setBounds(new Rectangle(100,150,70,25)); nojugar.addActionListener(new stop()); setLayout(null); info.setBounds(new Rectangle(50,50,170,25)); info.setForeground(Color.white); instruc.setBounds(new Rectangle(970,50,570,25)); instruc.setForeground(Color.white); instruc2.setBounds(new Rectangle(970,70,570,25)); instruc2.setForeground(Color.white); add(instruc);add(instruc2); add(jugar);add(nojugar);jugar.setVisible(false);nojugar.setVisible(false); add(info); info.setVisible(false); add(ok); ok.setVisible(false); add(auto); numeros.setBounds(new Rectangle(210,50,50,25)); numeros.addItem(1);numeros.addItem(2);numeros.addItem(3);numeros.addItem(4);numeros.addItem(5); numeros.addItem(6);numeros.addItem(7);numeros.addItem(8);numeros.addItem(9);numeros.addItem(10); add(numeros); numeros.setVisible(false); velocidad.setBounds(new Rectangle(150,50,100,25)); velocidad.addItem("Lenta"); velocidad.addItem("Intermedia"); velocidad.addItem("Rapida"); add(velocidad); velocidad.setVisible(false); } public void Mover(int origen, int destino) { for (int i=0;i<3;i++) { System.out.print("stack "+i+": "); for(int n : stacks[i]) System.out.print(n+";"); System.out.println(""); } System.out.println("de <"+origen+"> a <"+destino+">"); stacks[destino].push(stacks[origen].pop()); System.out.println(""); this.validate(); this.repaint( ); } public void hanoi(int origen, int destino, int cuantas) { while (parar) {} if (cuantas <= 1) Mover(origen,destino); else { hanoi(origen,3 - (origen+destino),cuantas-1); Mover(origen,destino); hanoi(3 - (origen+destino),destino,cuantas-1); } } public void paintComponent(Graphics g) { ImageIcon fondo= new ImageIcon("fondo.jpg"); g.drawImage(fondo.getImage(),0, 0,1366,768,null); g.setColor(new Color((int)(Math.random() * 254), (int)(Math.random() *255), (int)(Math.random() * 255))); g.fillRect(0,0,100,100); g.setColor(Color.white); g.fillRect(150,600,250,25); g.fillRect(550,600,250,25); g.fillRect(950,600,250,25); g.setColor(Color.red); g.fillRect(270,325,10,275); g.fillRect(270+400,325,10,275); g.fillRect(270+800,325,10,275); int x, y,top=0; g.setColor(Color.yellow); x=150;y=580; for(int ii:stacks[0]) { g.fillRect(x+((ii*125)/10),y-(((ii)*250)/10),((10-ii)*250)/10,20);} x=550;y=580; for(int ii:stacks[1]) {g.fillRect(x+((ii*125)/10),y-(((ii)*250)/10),((10-ii)*250)/10,20);} x=950;y=580; for(int ii:stacks[2]) {g.fillRect(x+((ii*125)/10),y-(((ii)*250)/10),((10-ii)*250)/10,20);} System.out.println("ENTRO"); setOpaque(false); } private class play implements ActionListener //manual { public void actionPerformed(ActionEvent algo) { parar=false; if(primera=true) { hanoi(0,2,no); primera=false; } } } private class stop implements ActionListener //manual { public void actionPerformed(ActionEvent algo) { parar=true; } } private class vel implements ActionListener //manual { public void actionPerformed(ActionEvent algo) { if (velocidad.getSelectedItem()=="Lenta") {tiempo=150;} else if (velocidad.getSelectedItem()=="Intermedia") {tiempo=75;} else tiempo=50; ok2.setVisible(false); jugar.setVisible(true); nojugar.setVisible(true); } } private class a implements ActionListener //auto { public void actionPerformed(ActionEvent algo) { auto.setVisible(false); info.setVisible(true); numeros.setVisible(true); ok.setVisible(true); op=3; } } private class okiz implements ActionListener //ok { public void actionPerformed(ActionEvent algo) { no=Integer.parseInt(numeros.getSelectedItem().toString()); piezas=no; if (no>0 && no<11) { info.setVisible(false); numeros.setVisible(false); ok.setVisible(false); for (int i=no;i>0;i--) stacks[0].push(i); opcion=2; if (op==3) { info.setText("Velocidad: ");info.setVisible(true); velocidad.setVisible(true); ok2.setVisible(true); } } else { } repaint(); } } } the code of the other class that calls the one up is below: import java.awt.*; import java.io.*; import java.net.URL; import javax.imageio.*; import javax.swing.*; import javax.swing.border.*; import java.lang.*; import java.awt.event.*; public class aaa extends JPanel { private ImageIcon Background; private JLabel fondo; public static void main(String[] args) throws IOException { JFrame.setDefaultLookAndFeelDecorated(true); final JPanel cp = new JPanel(new BorderLayout()); JFrame frame = new JFrame ("Torres de Hanoi"); frame.setDefaultCloseOperation (JFrame.EXIT_ON_CLOSE); frame.setSize(550,550); frame.setVisible(true); bbb panel = new bbb(); frame.getContentPane().add(panel); frame.pack(); frame.setVisible(true); } }

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• Install McAfee ePO Agent via Group Policy

  - by neildeadman

  We have recently deployed ePO to our infrastructure, but the Agent will not deploy to all systems. We suspect this is a firewall issue as disabing Windows Firewall generally makes it work. We have decided to install the Agent via Group Policy to make sure all systems get the it and then ePO will deploy VirusScan on reboot. Following the manual I have run: Framepkg.exe /gengpomsi /SiteInfo=<sharedpath>\SiteList.xml /FrmInstLogLoc=<localtempDir> \<filename>.log and then created the GPO, but it never installs. Has anyone managed to get this working? Or maybe they can suggest a resolution for the failed installs of Agent deploy from ePO?

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• Unable to create a VSS snapshot of the source

  - by SuperFurryToad

  The following error is preventing me from cloning a Windows 7 64bit computer. Unable to create a VSS snapshot of the source volume(s). Error code: 2147754754 (0x80042302) I'm using VMWare vCenter Converter Standalone Client 4.0.1. Any ideas on what might be causing this? When I checked the services running, I noticed that the Volume Shadow Copy Service was set to manual. So I started the service and switched it to automatic. It still didn't work after that. I checked the event logs and I got the following errors: Event ID: 22 Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered Event ID: 8193 Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154, Class not registered

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• Resolving “ssl handshake failure” error in PostgresQL

  - by Mitch

  I would like to connect to my Postgres 8.3 database using SSL from my XP client using OpenSSL. This works fine without SSL. When I try it with SSL (no client certificate), I get the error: error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure I have followed the instructions in the Postgres manual for SSL including creating a self-signed certificate. In my pg_hba.conf there is a line: host dbname loginname 123.45.67.89/32 md5 The version of OpenSSL on the server is 0.9.8g and on the client is 0.9.8j. I'd appreciate any suggestions for tracking down the problem. Edit: The uncommented lines from postgresql.conf are: data_directory = '/var/ebs0/postgres/main' hba_file = '/etc/postgresql/8.3/main/pg_hba.conf' ident_file = '/etc/postgresql/8.3/main/pg_ident.conf' external_pid_file = '/var/run/postgresql/8.3-main.pid' listen_addresses = '*' port = 5432 max_connections = 100 unix_socket_directory = '/var/run/postgresql' ssl = true shared_buffers = 24MB

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• postfwd not rate limiting sasl users

  - by golemwashere

  I would like to use postfwd version 2 to limit the amount of daily mail sent by my sasl authenticated users. I installed latest tarball: postfwd-1.35 with latest postfix from Centos 6.4 In my I have only this rule id=RULEZEROSASL sasl_username=~/^(\S+)$/ action=rcpt(sasl_username/500/86400/REJECT only 500 recipients per day for $$sasl_username) which should reject only mail with authenticated users (not mail from trusted mailservers). My postfwd2 listens on tcp 10045 and in my postfix main.cf I have # Restriction Classes smtpd_restriction_classes = postfwdcheck postfwdcheck = check_policy_service inet:127.0.0.1:10045 127.0.0.1:10045_time_limit = 3600 ... smtpd_recipient_restrictions = permit_mynetworks permit_sasl_authenticated permit_tls_clientcerts reject_unauth_destination check_recipient_access hash:/etc/postfix/access reject_invalid_helo_hostname # postfwd con rate limiting check_policy_service inet:127.0.0.1:10045 warn_if_reject reject_non_fqdn_helo_hostname warn_if_reject reject_unknown_helo_hostname warn_if_reject reject_unknown_client reject_non_fqdn_sender reject_non_fqdn_recipient reject_unknown_sender_domain reject_unknown_recipient_domain warn_if_reject reject_unverified_sender reject_unverified_recipient reject_rbl_client zen.spamhaus.org permit in /etc/postfix/policy . postfwdcheck I see no rule matching entries in log and the command postfwd2 -vv --dumpcache -f /etc/postfwd.cf shows the request number [STATS] postfwd2::policy 1.35: **5** requests since 0 days, 01:05:31 hours increasing only for manual tests done with: nc 127.0.0.1 10045 <request.sample Any idea why postfwd is not engaged by postfix?

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• Watchguard config, drop-in or mixed-routing mode?

  - by vfilby

  I have a Watchguard XTM 2 that is currently acting as a firewall and a router for my business network, I currently have the WG setup in mixed-routing mode and am happy with the current configuration. The reason I am curious about drop-in mode is because I would like to use all the interfaces on the back of the watchguard for the same subnet. My understanding is that drop-in mode will put them all on the same subnet, but it is unclear from the manual that the routing/firewall/vpn will still work as expected. This WG is right behind a DSL modem that is setup in bridge mode, so the WG is handling all PPPoE auth and routing for the network.

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• How to disable a McAfee service?

  - by AngryHacker

  I am trying to disable a McAfee Real-Time Protection service, but if I go into Services/Properties, then try to set it to Manual or Disable - it says that unable to open service McShield for writing on Local Computer. Error 5. Access is denied. I've tried logging in as an Admin, to no avail. I've tried resetting permissions in the registry to the key where the McAfee service is described...nothing helped. Logging in with Safe Mode did not help either. How can I disable this service? Is there a way to disable a service before even getting into Windows? P.S. Uninstalling McAfee is not an option.

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• Web Client Service constantly in 'Stopping' state

  - by Mark

  I have a user who's Web Client service constantly reports that it's in the 'Stopping' state and it's hindering her ability to save JMP files to a SharePoint site using the UNC path. She's running Windows XP Service Pack 3. I've tried modifying the Web Client parameters in the registry for UseBasicAuth and FileAttributesLimitInBytes with no luck. When I set the service to Manual and then try to start it after Windows boots up, it starts and then immediately goes into the Stopping state again. Other things I've tried: Removing/Reinstalling her network card Removing/Reinstalling the Client for Microsoft Networks and File and Print Sharing Checked that the BITS and RPC services are running fine (not sure if they're related) Does anyone have any other ideas? Is there a way to repair/rebuild the Web Client service?

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• eeePC 1001HA/1101HA max resolution when connected to external display?

  - by Marco Demaio

  Hello, I would like to buy a new Eee PC 1001HA or 1101HA. I know the max display resolution is: 1024x600 for eeePC 1001 and 1366x768 for eeePC 1101 But what's the max resolution of the graphic board when connecting these two types of eeePC to an external LCD monitor??? Let's say the external LCD monitor supports a full HD resolution of 1920x1080, are these eeePC graphic boards able to go up to such resolution??? It's really incredible to me, how such a useful information is missing everywhere on every ASUS website. Eee PC are very well suited to be connected to external monitor, so I can't believe how difficult is to find out this information. I downloaded aldo the manual, but it's not in there too. So I was hoping somone has got one and knows the answer. Thanks!

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• How do I resolve the message "Validating WSFC quorum vote configuration - Action Required."

  - by Rob Boek

  I have a 3 node AlwaysOn Availability Group on a 3 node WSFC using node majority. 2 nodes are setup as synchronous with automatic fail-over, the 3rd is setup as asynchronous with manual fail-over. When I try to fail-over using the GUI, I get a warning as shown in the screenshot. There is no warning or error if I fail-over with T-SQL. Adding a file share to the quorum doesn't help. The only way I can resolve the warning is to remove the asynchronous sql instance from the 3rd node (it remains part of the WSFC). Either way, the AlwaysOn dashboard says quorum is OK. Am I missing something? Is this a bug in the GUI that I should just ignore? Clicking "Action Required" gives the following error:

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• Install VPN client problem

  - by Andrey

  I'm trying to install VPN client Shrew, in the process of installation an error occurs. Error 0x800f0203: Couldn't install the network component. It occurs when the installer tries to execute C:\Program Files\ShrewSoft\VPN Client\netcfg.exe -add service vflt C:\Program Files\ShrewSoft\VPN Client\drivers\vfilter.inf Anti-virus, firewall, etc. - are disabled. Run from administrator. Installing vfilter.inf in manual mode, but it's nowhere leads. A similar situation with the Cisco VPN client. Need a VPN client supports a group authorization, and import the settings from pcf format. I'll be glad to any advice!

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• IIS7 Recover Default Website

  - by rideon88

  So I deleted my default website by accident on a Windows 2008 server in IIS7. This is bad because I now lost my Exchange OWA virtual directories... users are not happy =(. Also lost my https certificate I'm pretty sure. So I'm hoping there is an easy way to recover all that stuff being that it's Windows 2008 and all... Any help appreciated. I have no idea where to start or how to recover any of this stuff besides creating a new site called default website and then hitting the MS Exchange manual on how to install OWA from scratch.

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• Why does my ReadyNas 4200 have a constant beep post disk failure

  - by swagner88

  Went to check on a high pitched constant beep coming from the server room and discovered that all the LED lights on the disks were black except one which had a constant green. Post a Re-boot nothing changed. Console indicated that that particular drive has failed. Pulled the drive out and BAM everything is fine. Except, the high pitched beep remains. Plan is currently to replace the drive with a new same size drive we happen to have purchased for expansion. My question is, what will this do? Will the NAS accept the new drive as a replacement for the failed one and decide to shut-up? The Manual for the device is almost to straight forward and says that I can just swap drives out as I need but I find that difficult to believe: http://www.readynas.com/download/documentation/HM/RN4200_HW_24May10.pdf

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• logon script not running

  - by Morten

  i tried make a logon script to map some network drives since it need more than homedir only but when i apply to script to "logon" in a GPO on server 2008 it doesnt run it on the pc when i logon. when i make a Gpresult -r it show as applied but it never ran the script. i tried run the script manual and that works fine. In Event Viewer in windows 7 it show an error "Event ID 1129" with this text in the general tap: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

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• nginx tmp file folder runing out of diskspace

  - by user1179459

  I get mysql diskspace error Can't create/write to file '/tmp/#sql_777_0.MYI' (Errcode: 28) mainly because my ngnix server is writing file into the tmp folder which doesn't get clean up.. i added this command as per instructions on the nginx manual to the crontab but doesn't seems to be doing the trick, (i don't understand what it does too) 0 */1 * * * /usr/sbin/tmpwatch -am 1 /tmp/nginx_client then i had to do this commands mannually cd /tmp/nginx_client find -name * | xargs rm i need to know what should i do to automate this clean up ? is there way to increase the /tmp/ - /var/tmp/ size without reformatting or doing any dangerous things ? Can i change the location of the MYSQL - TMP files ?

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• Does a manually initiated crash (bugcheck 0xdeaddead) trigger a disk-check?

  - by Synetech

  Windows has an advanced function built-in that lets a user manually initiate a BSOD. It is a debugging tool used to halt the system in the event of (though not necessarily limited to) a hang or freeze. When used, it causes a BSOD with the string MANUALLY_INITIATED_CRASH1 and whimsical code 0xDEADDEAD. The point to this crash is that it is purposely done by the user, so it is not (or at least should not) be an unpredictable event caused by hardware errors or bad drivers (at least not necessarily bad drivers). The question then is whether performing a manual crash properly flushes the disk caches and such so that the drive is in a valid state when rebooting and thus forgoing the need to have chkdsk run.

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