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• Date problem in MYSQL Query

  - by davykiash

  Am looking for a query to sum values in a particular time duration say an year or a particular month in an year using MYSQL syntax.Note that my transaction_date column stores daily amount transacted. Am example of a query that returns total sales in an year query would look something like this SELECT SUM(transaction_amount) WHERE transaction_date = (YEAR) Am example of a query that returns total sales in an particular month and year would look something like this SELECT SUM(transaction_amount) WHERE transaction_date = (YEAR)(MONTH) How achievable is this?

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• Storing a set of criteria in another table

  - by bendataclear

  I have a large table with sales data, useful data below: RowID Date Customer Salesperson Product_Type Manufacturer Quantity Value 1 01-06-2004 James Ian Taps Tap Ltd 200 £850 2 02-06-2004 Apple Fran Hats Hats Inc 30 £350 3 04-06-2004 James Lawrence Pencils ABC Ltd 2000 £980 ... Many rows later... ... 185352 03-09-2012 Apple Ian Washers Tap Ltd 600 £80 I need to calculate a large set of targets from table containing values different types, target table is under my control and so far is like: TargetID Year Month Salesperson Target_Type Quantity 1 2012 7 Ian 1 6000 2 2012 8 James 2 2000 3 2012 9 Ian 2 6500 At present I am working out target types using a view of the first table which has a lot of extra columns: SELECT YEAR(Date) , MONTH(Date) , Salesperson , Quantity , CASE WHEN Manufacturer IN ('Tap Ltd','Hats Inc') AND Product_Type = 'Hats' THEN True ELSE False END AS IsType1 , CASE WHEN Manufacturer = 'Hats Inc' AND Product_Type IN ('Hats','Coats') THEN True ELSE False END AS IsType2 ... ... , CASE WHEN Manufacturer IN ('Tap Ltd','Hats Inc') AND Product_Type = 'Hats' THEN True ELSE False END AS IsType24 , CASE WHEN Manufacturer IN ('Tap Ltd','Hats Inc') AND Product_Type = 'Hats' THEN True ELSE False END AS IsType25 FROM SalesTable WHERE [some stuff here] This is horrible to read/debug and I hate it!! I've tried a few different ways of simplifying this but have been unable to get it to work. The closest I have come is to have a third table holding the definition of the types with the values for each field and the type number, this can be joined to the tables to give me the full values but I can't work out a way to cope with multiple values for each field. Finally the question: Is there a standard way this can be done or an easier/neater method other than one column for each type of target? I know this is a complex problem so if anything is unclear please let me know. Edit - What I need to get: At the very end of the process I need to have targets displayed with actual sales: Type Year Month Salesperson TargetQty ActualQty 2 2012 8 James 2000 2809 2 2012 9 Ian 6500 6251 Each row of the sales table could potentially satisfy 8 of the types. Some more points: I have 5 different columns that need to be defined against the targets (or set to NULL to include any value) I have between 30 and 40 different types that need to be defined, several of the columns could contain as many as 10 different values For point 2, if I am using a row for each permutation of values, 2 columns with 10 values each would give me 100 rows for each sales person for each month which is a lot but if this is the only way to define multiple values I will have to do this. Sorry if this makes no sense!

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• Generate lags R

  - by Btibert3

  Hi All, I hope this is basic; just need a nudge in the right direction. I have read in a database table from MS Access into a data frame using RODBC. Here is a basic structure of what I read in: PRODID PROD Year Week QTY SALES INVOICE Here is the structure: str(data) 'data.frame': 8270 obs. of 7 variables: $ PRODID : int 20001 20001 20001 100001 100001 100001 100001 100001 100001 100001 ... $ PROD : Factor w/ 1239 levels "1% 20qt Box",..: 335 335 335 128 128 128 128 128 128 128 ... $ Year : int 2010 2010 2010 2009 2009 2009 2009 2009 2009 2010 ... $ Week : int 12 18 19 14 15 16 17 18 19 9 ... $ QTY : num 1 1 0 135 300 270 300 270 315 315 ... $ SALES : num 15.5 0 -13.9 243 540 ... $ INVOICES: num 1 1 2 5 11 11 10 11 11 12 ... Here are the top few rows: head(data, n=10) PRODID PROD Year Week QTY SALES INVOICES 1 20001 Dolie 12" 2010 12 1 15.46 1 2 20001 Dolie 12" 2010 18 1 0.00 1 3 20001 Dolie 12" 2010 19 0 -13.88 2 4 100001 Cage Free Eggs 2009 14 135 243.00 5 5 100001 Cage Free Eggs 2009 15 300 540.00 11 6 100001 Cage Free Eggs 2009 16 270 486.00 11 7 100001 Cage Free Eggs 2009 17 300 540.00 10 8 100001 Cage Free Eggs 2009 18 270 486.00 11 9 100001 Cage Free Eggs 2009 19 315 567.00 11 10 100001 Cage Free Eggs 2010 9 315 569.25 12 I simply want to generate lags for QTY, SALES, INVOICE for each product but I am not sure where to start. I know R is great with Time Series, but I am not sure where to start. I have two questions: 1- I have the raw invoice data but have aggregated it for reporting purposes. Would it be easier if I didn't aggregate the data? 2- Regardless of aggregation or not, what functions will I need to loop over each product and generate the lags as I need them? In short, I want to loop over a set of records, calculate lags for a product (if possible), append the lags (as they apply) to the current record for each product, and write the results back to a table in my database for my reporting software to use. Any help you can provide will be greatly appreciated! Many thanks in advance, Brock

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• Can you create a linked server in SQL Server and then refer to it with an alias

  - by Craig HB

  Can you create a linked server in SQL Server 2008 and then refer to it with an alias. So, I create a linked server to "SalesServer", but I give it the alias "Sales", so I can use it like this: SELECT * FROM Sales.DB1.dbo.DailySales

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• On a local network, are you able to password protect certain folders and how (in windows xp)?

  - by Derek

  I have a local network set up for my small office which consists of me, the manager, my wife, the secretary, and a few sales people/others. I would like to share passwords over the network and other such things privately to my wife, the secretary, but would not like the sales people and others to have access to it, yet I need the others to have access to other folders/documents that I'd like to share. How would I go about doing this if not by password? Thanks in advance

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• finding missing values, mysql??

  - by praveenmon

  i am using mysql database i have a table called sales its primary key is sales_id ------------------------------------- sales_id | invoice_id | ------------------------------------- 1 | 147 2 | 148 3 | 150 for sales-id 3 the invoice is supposed to be 149. i want to know which numbers are missing from invoice_id (i start invoice_id is 147 and end invoice_id is 4497). The invoice_id had no relation with sales_id is it possible to know which numbers are missing from invoice_id, using some queries??

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• Excel function advanced filter

  - by Adam

  I have a list of sales people and a list of their sale revenues in two separate columns. How do I use an advanced filter or other sorting means to find the max of the sale revenue column and then have the formula output be the corresponding sales person?

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• Stored Procedures with SSRS? Hmm… not so much

  - by Rob Farley

  Little Bobby Tables’ mother says you should always sanitise your data input. Except that I think she’s wrong. The SQL Injection aspect is for another post, where I’ll show you why I think SQL Injection is the same kind of attack as many other attacks, such as the old buffer overflow, but here I want to have a bit of a whinge about the way that some people sanitise data input, and even have a whinge about people who insist on using stored procedures for SSRS reports. Let me say that again, in case you missed it the first time: I want to have a whinge about people who insist on using stored procedures for SSRS reports. Let’s look at the data input sanitisation aspect – except that I’m going to call it ‘parameter validation’. I’m talking about code that looks like this: create procedure dbo.GetMonthSummaryPerSalesPerson(@eomdate datetime) as begin     /* First check that @eomdate is a valid date */     if isdate(@eomdate) != 1     begin         select 'Please enter a valid date' as ErrorMessage;         return;     end     /* Then check that time has passed since @eomdate */     if datediff(day,@eomdate,sysdatetime()) < 5     begin         select 'Sorry - EOM is not complete yet' as ErrorMessage;         return;     end         /* If those checks have succeeded, return the data */     select SalesPersonID, count(*) as NumSales, sum(TotalDue) as TotalSales     from Sales.SalesOrderHeader     where OrderDate >= dateadd(month,-1,@eomdate)         and OrderDate < @eomdate     group by SalesPersonID     order by SalesPersonID; end Notice that the code checks that a date has been entered. Seriously??!! This must only be to check for NULL values being passed in, because anything else would have to be a valid datetime to avoid an error. The other check is maybe fair enough, but I still don’t like it. The two problems I have with this stored procedure are the result sets and the small fact that the stored procedure even exists in the first place. But let’s consider the first one of these problems for starters. I’ll get to the second one in a moment. If you read Jes Borland (@grrl_geek)’s recent post about returning multiple result sets in Reporting Services, you’ll be aware that Reporting Services doesn’t support multiple results sets from a single query. And when it says ‘single query’, it includes ‘stored procedure call’. It’ll only handle the first result set that comes back. But that’s okay – we have RETURN statements, so our stored procedure will only ever return a single result set.  Sometimes that result set might contain a single field called ErrorMessage, but it’s still only one result set. Except that it’s not okay, because Reporting Services needs to know what fields to expect. Your report needs to hook into your fields, so SSRS needs to have a way to get that information. For stored procs, it uses an option called FMTONLY. When Reporting Services tries to figure out what fields are going to be returned by a query (or stored procedure call), it doesn’t want to have to run the whole thing. That could take ages. (Maybe it’s seen some of the stored procedures I’ve had to deal with over the years!) So it turns on FMTONLY before it makes the call (and turns it off again afterwards). FMTONLY is designed to be able to figure out the shape of the output, without actually running the contents. It’s very useful, you might think. set fmtonly on exec dbo.GetMonthSummaryPerSalesPerson '20030401'; set fmtonly off Without the FMTONLY lines, this stored procedure returns a result set that has three columns and fourteen rows. But with FMTONLY turned on, those rows don’t come back. But what I do get back hurts Reporting Services. It doesn’t run the stored procedure at all. It just looks for anything that could be returned and pushes out a result set in that shape. Despite the fact that I’ve made sure that the logic will only ever return a single result set, the FMTONLY option kills me by returning three of them. It would have been much better to push these checks down into the query itself. alter procedure dbo.GetMonthSummaryPerSalesPerson(@eomdate datetime) as begin     select SalesPersonID, count(*) as NumSales, sum(TotalDue) as TotalSales     from Sales.SalesOrderHeader     where     /* Make sure that @eomdate is valid */         isdate(@eomdate) = 1     /* And that it's sufficiently past */     and datediff(day,@eomdate,sysdatetime()) >= 5     /* And now use it in the filter as appropriate */     and OrderDate >= dateadd(month,-1,@eomdate)     and OrderDate < @eomdate     group by SalesPersonID     order by SalesPersonID; end Now if we run it with FMTONLY turned on, we get the single result set back. But let’s consider the execution plan when we pass in an invalid date. First let’s look at one that returns data. I’ve got a semi-useful index in place on OrderDate, which includes the SalesPersonID and TotalDue fields. It does the job, despite a hefty Sort operation. …compared to one that uses a future date: You might notice that the estimated costs are similar – the Index Seek is still 28%, the Sort is still 71%. But the size of that arrow coming out of the Index Seek is a whole bunch smaller. The coolest thing here is what’s going on with that Index Seek. Let’s look at some of the properties of it. Glance down it with me… Estimated CPU cost of 0.0005728, 387 estimated rows, estimated subtree cost of 0.0044385, ForceSeek false, Number of Executions 0. That’s right – it doesn’t run. So much for reading plans right-to-left... The key is the Filter on the left of it. It has a Startup Expression Predicate in it, which means that it doesn’t call anything further down the plan (to the right) if the predicate evaluates to false. Using this method, we can make sure that our stored procedure contains a single query, and therefore avoid any problems with multiple result sets. If we wanted, we could always use UNION ALL to make sure that we can return an appropriate error message. alter procedure dbo.GetMonthSummaryPerSalesPerson(@eomdate datetime) as begin     select SalesPersonID, count(*) as NumSales, sum(TotalDue) as TotalSales, /*Placeholder: */ '' as ErrorMessage     from Sales.SalesOrderHeader     where     /* Make sure that @eomdate is valid */         isdate(@eomdate) = 1     /* And that it's sufficiently past */     and datediff(day,@eomdate,sysdatetime()) >= 5     /* And now use it in the filter as appropriate */     and OrderDate >= dateadd(month,-1,@eomdate)     and OrderDate < @eomdate     group by SalesPersonID     /* Now include the error messages */     union all     select 0, 0, 0, 'Please enter a valid date' as ErrorMessage     where isdate(@eomdate) != 1     union all     select 0, 0, 0, 'Sorry - EOM is not complete yet' as ErrorMessage     where datediff(day,@eomdate,sysdatetime()) < 5     order by SalesPersonID; end But still I don’t like it, because it’s now a stored procedure with a single query. And I don’t like stored procedures that should be functions. That’s right – I think this should be a function, and SSRS should call the function. And I apologise to those of you who are now planning a bonfire for me. Guy Fawkes’ night has already passed this year, so I think you miss out. (And I’m not going to remind you about when the PASS Summit is in 2012.) create function dbo.GetMonthSummaryPerSalesPerson(@eomdate datetime) returns table as return (     select SalesPersonID, count(*) as NumSales, sum(TotalDue) as TotalSales, '' as ErrorMessage     from Sales.SalesOrderHeader     where     /* Make sure that @eomdate is valid */         isdate(@eomdate) = 1     /* And that it's sufficiently past */     and datediff(day,@eomdate,sysdatetime()) >= 5     /* And now use it in the filter as appropriate */     and OrderDate >= dateadd(month,-1,@eomdate)     and OrderDate < @eomdate     group by SalesPersonID     union all     select 0, 0, 0, 'Please enter a valid date' as ErrorMessage     where isdate(@eomdate) != 1     union all     select 0, 0, 0, 'Sorry - EOM is not complete yet' as ErrorMessage     where datediff(day,@eomdate,sysdatetime()) < 5 ); We’ve had to lose the ORDER BY – but that’s fine, as that’s a client thing anyway. We can have our reports leverage this stored query still, but we’re recognising that it’s a query, not a procedure. A procedure is designed to DO stuff, not just return data. We even get entries in sys.columns that confirm what the shape of the result set actually is, which makes sense, because a table-valued function is the right mechanism to return data. And we get so much more flexibility with this. If you haven’t seen the simplification stuff that I’ve preached on before, jump over to http://bit.ly/SimpleRob and watch the video of when I broke a microphone and nearly fell off the stage in Wales. You’ll see the impact of being able to have a simplifiable query. You can also read the procedural functions post I wrote recently, if you didn’t follow the link from a few paragraphs ago. So if we want the list of SalesPeople that made any kind of sales in a given month, we can do something like: select SalesPersonID from dbo.GetMonthSummaryPerSalesPerson(@eomonth) order by SalesPersonID; This doesn’t need to look up the TotalDue field, which makes a simpler plan. select * from dbo.GetMonthSummaryPerSalesPerson(@eomonth) where SalesPersonID is not null order by SalesPersonID; This one can avoid having to do the work on the rows that don’t have a SalesPersonID value, pushing the predicate into the Index Seek rather than filtering the results that come back to the report. If we had joins involved, we might see some of those being simplified out. We also get the ability to include query hints in individual reports. We shift from having a single-use stored procedure to having a reusable stored query – and isn’t that one of the main points of modularisation? Stored procedures in Reporting Services are just a bit limited for my liking. They’re useful in plenty of ways, but if you insist on using stored procedures all the time rather that queries that use functions – that’s rubbish. @rob_farley

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• Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

  - by raul.goycoolea

  Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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• Selling Federal Enterprise Architecture (EA)

  - by TedMcLaughlan

  Selling Federal Enterprise Architecture A taxonomy of subject areas, from which to develop a prioritized marketing and communications plan to evangelize EA activities within and among US Federal Government organizations and constituents. Any and all feedback is appreciated, particularly in developing and extending this discussion as a tool for use – more information and details are also available. "Selling" the discipline of Enterprise Architecture (EA) in the Federal Government (particularly in non-DoD agencies) is difficult, notwithstanding the general availability and use of the Federal Enterprise Architecture Framework (FEAF) for some time now, and the relatively mature use of the reference models in the OMB Capital Planning and Investment (CPIC) cycles. EA in the Federal Government also tends to be a very esoteric and hard to decipher conversation – early apologies to those who agree to continue reading this somewhat lengthy article. Alignment to the FEAF and OMB compliance mandates is long underway across the Federal Departments and Agencies (and visible via tools like PortfolioStat and ITDashboard.gov – but there is still a gap between the top-down compliance directives and enablement programs, and the bottom-up awareness and effective use of EA for either IT investment management or actual mission effectiveness. "EA isn't getting deep enough penetration into programs, components, sub-agencies, etc.", verified a panelist at the most recent EA Government Conference in DC. Newer guidance from OMB may be especially difficult to handle, where bottom-up input can't be accurately aligned, analyzed and reported via standardized EA discipline at the Agency level – for example in addressing the new (for FY13) Exhibit 53D "Agency IT Reductions and Reinvestments" and the information required for "Cloud Computing Alternatives Evaluation" (supporting the new Exhibit 53C, "Agency Cloud Computing Portfolio"). Therefore, EA must be "sold" directly to the communities that matter, from a coordinated, proactive messaging perspective that takes BOTH the Program-level value drivers AND the broader Agency mission and IT maturity context into consideration. Selling EA means persuading others to take additional time and possibly assign additional resources, for a mix of direct and indirect benefits – many of which aren't likely to be realized in the short-term. This means there's probably little current, allocated budget to work with; ergo the challenge of trying to sell an "unfunded mandate". Also, the concept of "Enterprise" in large Departments like Homeland Security tends to cross all kinds of organizational boundaries – as Richard Spires recently indicated by commenting that "...organizational boundaries still trump functional similarities. Most people understand what we're trying to do internally, and at a high level they get it. The problem, of course, is when you get down to them and their system and the fact that you're going to be touching them...there's always that fear factor," Spires said. It is quite clear to the Federal IT Investment community that for EA to meet its objective, understandable, relevant value must be measured and reported using a repeatable method – as described by GAO's recent report "Enterprise Architecture Value Needs To Be Measured and Reported". What's not clear is the method or guidance to sell this value. In fact, the current GAO "Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0)", a.k.a. the "EAMMF", does not include words like "sell", "persuade", "market", etc., except in reference ("within Core Element 19: Organization business owner and CXO representatives are actively engaged in architecture development") to a brief section in the CIO Council's 2001 "Practical Guide to Federal Enterprise Architecture", entitled "3.3.1. Develop an EA Marketing Strategy and Communications Plan." Furthermore, Core Element 19 of the EAMMF is advised to be applied in "Stage 3: Developing Initial EA Versions". This kind of EA sales campaign truly should start much earlier in the maturity progress, i.e. in Stages 0 or 1. So, what are the understandable, relevant benefits (or value) to sell, that can find an agreeable, participatory audience, and can pave the way towards success of a longer-term, funded set of EA mechanisms that can be methodically measured and reported? Pragmatic benefits from a useful EA that can help overcome the fear of change? And how should they be sold? Following is a brief taxonomy (it's a taxonomy, to help organize SME support) of benefit-related subjects that might make the most sense, in creating the messages and organizing an initial "engagement plan" for evangelizing EA "from within". An EA "Sales Taxonomy" of sorts. We're not boiling the ocean here; the subjects that are included are ones that currently appear to be urgently relevant to the current Federal IT Investment landscape. Note that successful dialogue in these topics is directly usable as input or guidance for actually developing early-stage, "Fit-for-Purpose" (a DoDAF term) Enterprise Architecture artifacts, as prescribed by common methods found in most EA methodologies, including FEAF, TOGAF, DoDAF and our own Oracle Enterprise Architecture Framework (OEAF). The taxonomy below is organized by (1) Target Community, (2) Benefit or Value, and (3) EA Program Facet - as in: "Let's talk to (1: Community Member) about how and why (3: EA Facet) the EA program can help with (2: Benefit/Value)". Once the initial discussion targets and subjects are approved (that can be measured and reported), a "marketing and communications plan" can be created. A working example follows the Taxonomy. Enterprise Architecture Sales Taxonomy Draft, Summary Version 1. Community 1.1. Budgeted Programs or Portfolios Communities of Purpose (CoPR) 1.1.1. Program/System Owners (Senior Execs) Creating or Executing Acquisition Plans 1.1.2. Program/System Owners Facing Strategic Change 1.1.2.1. Mandated 1.1.2.2. Expected/Anticipated 1.1.3. Program Managers - Creating Employee Performance Plans 1.1.4. CO/COTRs – Creating Contractor Performance Plans, or evaluating Value Engineering Change Proposals (VECP) 1.2. Governance & Communications Communities of Practice (CoP) 1.2.1. Policy Owners 1.2.1.1. OCFO 1.2.1.1.1. Budget/Procurement Office 1.2.1.1.2. Strategic Planning 1.2.1.2. OCIO 1.2.1.2.1. IT Management 1.2.1.2.2. IT Operations 1.2.1.2.3. Information Assurance (Cyber Security) 1.2.1.2.4. IT Innovation 1.2.1.3. Information-Sharing/ Process Collaboration (i.e. policies and procedures regarding Partners, Agreements) 1.2.2. Governing IT Council/SME Peers (i.e. an "Architects Council") 1.2.2.1. Enterprise Architects (assumes others exist; also assumes EA participants aren't buried solely within the CIO shop) 1.2.2.2. Domain, Enclave, Segment Architects – i.e. the right affinity group for a "shared services" EA structure (per the EAMMF), which may be classified as Federated, Segmented, Service-Oriented, or Extended 1.2.2.3. External Oversight/Constraints 1.2.2.3.1. GAO/OIG & Legal 1.2.2.3.2. Industry Standards 1.2.2.3.3. Official public notification, response 1.2.3. Mission Constituents Participant & Analyst Community of Interest (CoI) 1.2.3.1. Mission Operators/Users 1.2.3.2. Public Constituents 1.2.3.3. Industry Advisory Groups, Stakeholders 1.2.3.4. Media 2. Benefit/Value (Note the actual benefits may not be discretely attributable to EA alone; EA is a very collaborative, cross-cutting discipline.) 2.1. Program Costs – EA enables sound decisions regarding... 2.1.1. Cost Avoidance – a TCO theme 2.1.2. Sequencing – alignment of capability delivery 2.1.3. Budget Instability – a Federal reality 2.2. Investment Capital – EA illuminates new investment resources via... 2.2.1. Value Engineering – contractor-driven cost savings on existing budgets, direct or collateral 2.2.2. Reuse – reuse of investments between programs can result in savings, chargeback models; avoiding duplication 2.2.3. License Refactoring – IT license & support models may not reflect actual or intended usage 2.3. Contextual Knowledge – EA enables informed decisions by revealing... 2.3.1. Common Operating Picture (COP) – i.e. cross-program impacts and synergy, relative to context 2.3.2. Expertise & Skill – who truly should be involved in architectural decisions, both business and IT 2.3.3. Influence – the impact of politics and relationships can be examined 2.3.4. Disruptive Technologies – new technologies may reduce costs or mitigate risk in unanticipated ways 2.3.5. What-If Scenarios – can become much more refined, current, verifiable; basis for Target Architectures 2.4. Mission Performance – EA enables beneficial decision results regarding... 2.4.1. IT Performance and Optimization – towards 100% effective, available resource utilization 2.4.2. IT Stability – towards 100%, real-time uptime 2.4.3. Agility – responding to rapid changes in mission 2.4.4. Outcomes –measures of mission success, KPIs – vs. only "Outputs" 2.4.5. Constraints – appropriate response to constraints 2.4.6. Personnel Performance – better line-of-sight through performance plans to mission outcome 2.5. Mission Risk Mitigation – EA mitigates decision risks in terms of... 2.5.1. Compliance – all the right boxes are checked 2.5.2. Dependencies –cross-agency, segment, government 2.5.3. Transparency – risks, impact and resource utilization are illuminated quickly, comprehensively 2.5.4. Threats and Vulnerabilities – current, realistic awareness and profiles 2.5.5. Consequences – realization of risk can be mapped as a series of consequences, from earlier decisions or new decisions required for current issues 2.5.5.1. Unanticipated – illuminating signals of future or non-symmetric risk; helping to "future-proof" 2.5.5.2. Anticipated – discovering the level of impact that matters 3. EA Program Facet (What parts of the EA can and should be communicated, using business or mission terms?) 3.1. Architecture Models – the visual tools to be created and used 3.1.1. Operating Architecture – the Business Operating Model/Architecture elements of the EA truly drive all other elements, plus expose communication channels 3.1.2. Use Of – how can the EA models be used, and how are they populated, from a reasonable, pragmatic yet compliant perspective? What are the core/minimal models required? What's the relationship of these models, with existing system models? 3.1.3. Scope – what level of granularity within the models, and what level of abstraction across the models, is likely to be most effective and useful? 3.2. Traceability – the maturity, status, completeness of the tools 3.2.1. Status – what in fact is the degree of maturity across the integrated EA model and other relevant governance models, and who may already be benefiting from it? 3.2.2. Visibility – how does the EA visibly and effectively prove IT investment performance goals are being reached, with positive mission outcome? 3.3. Governance – what's the interaction, participation method; how are the tools used? 3.3.1. Contributions – how is the EA program informed, accept submissions, collect data? Who are the experts? 3.3.2. Review – how is the EA validated, against what criteria?  Taxonomy Usage Example:   1. To speak with: a. ...a particular set of System Owners Facing Strategic Change, via mandate (like the "Cloud First" mandate); about... b. ...how the EA program's visible and easily accessible Infrastructure Reference Model (i.e. "IRM" or "TRM"), if updated more completely with current system data, can... c. ...help shed light on ways to mitigate risks and avoid future costs associated with NOT leveraging potentially-available shared services across the enterprise... 2. ....the following Marketing & Communications (Sales) Plan can be constructed: a. Create an easy-to-read "Consequence Model" that illustrates how adoption of a cloud capability (like elastic operational storage) can enable rapid and durable compliance with the mandate – using EA traceability. Traceability might be from the IRM to the ARM (that identifies reusable services invoking the elastic storage), and then to the PRM with performance measures (such as % utilization of purchased storage allocation) included in the OMB Exhibits; and b. Schedule a meeting with the Program Owners, timed during their Acquisition Strategy meetings in response to the mandate, to use the "Consequence Model" for advising them to organize a rapid and relevant RFI solicitation for this cloud capability (regarding alternatives for sourcing elastic operational storage); and c. Schedule a series of short "Discovery" meetings with the system architecture leads (as agreed by the Program Owners), to further populate/validate the "As-Is" models and frame the "To Be" models (via scenarios), to better inform the RFI, obtain the best feedback from the vendor community, and provide potential value for and avoid impact to all other programs and systems. --end example -- Note that communications with the intended audience should take a page out of the standard "Search Engine Optimization" (SEO) playbook, using keywords and phrases relating to "value" and "outcome" vs. "compliance" and "output". Searches in email boxes, internal and external search engines for phrases like "cost avoidance strategies", "mission performance metrics" and "innovation funding" should yield messages and content from the EA team. This targeted, informed, practical sales approach should result in additional buy-in and participation, additional EA information contribution and model validation, development of more SMEs and quick "proof points" (with real-life testing) to bolster the case for EA. The proof point here is a successful, timely procurement that satisfies not only the external mandate and external oversight review, but also meets internal EA compliance/conformance goals and therefore is more transparently useful across the community. In short, if sold effectively, the EA will perform and be recognized. EA won’t therefore be used only for compliance, but also (according to a validated, stated purpose) to directly influence decisions and outcomes. The opinions, views and analysis expressed in this document are those of the author and do not necessarily reflect the views of Oracle.

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• Oracle Announces Oracle Cloud Office and Oracle Open Office 3.3

  - by Paulo Folgado

  Oracle today introduced Oracle Cloud Office and Oracle Open Office 3.3, two complete, open standards-based office productivity suites for the desktop, web and mobile devices - helping users significantly improve productivity, reduce costs and achieve greater innovation across the enterprise.Oracle Cloud Office 1.0 is a web and mobile office suite that enables web 2.0-style collaboration and mobile document access. Compatibility with Microsoft Office and integration with Oracle Open Office enable rich and seamless offline editing of complex presentations, text and spreadsheet documents. Oracle Open Office 3.3 includes new enterprise connectors to Oracle Business Intelligence, Oracle E-Business Suite, other Oracle Applications and Microsoft Sharepoint, to allow for fast, seamless integration into existing enterprise software stacks. In addition, it adds increased stability, compatibility and performance at up to five times lower license cost compared to Microsoft Office. Based on the Open Document Format (ODF) and open web standards, Oracle Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and modern web 2.0 publishing. The Oracle Office APIs and open standards-based approach provides IT users with flexibility, lower short and long-term costs and freedom from vendor lock-in - enabling organizations to build a complete Open Standard Office Stack. If you're interested to learn more, read our today's press release or visit oracle.com/office.

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• Oracle Announces Oracle Cloud Office and Oracle Open Office 3.3

  - by Harald Behnke

  Oracle today introduced Oracle Cloud Office and Oracle Open Office 3.3, two complete, open standards-based office productivity suites for the desktop, web and mobile devices - helping users significantly improve productivity, reduce costs and achieve greater innovation across the enterprise.(View image)Oracle Cloud Office 1.0 is a web and mobile office suite that enables web 2.0-style collaboration and mobile document access. Compatibility with Microsoft Office and integration with Oracle Open Office enable rich and seamless offline editing of complex presentations, text and spreadsheet documents. Oracle Open Office 3.3 includes new enterprise connectors to Oracle Business Intelligence, Oracle E-Business Suite, other Oracle Applications and Microsoft Sharepoint, to allow for fast, seamless integration into existing enterprise software stacks. In addition, it adds increased stability, compatibility and performance at up to five times lower license cost compared to Microsoft Office. Based on the Open Document Format (ODF) and open web standards, Oracle Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and modern web 2.0 publishing. The Oracle Office APIs and open standards-based approach provides IT users with flexibility, lower short and long-term costs and freedom from vendor lock-in - enabling organizations to build a complete Open Standard Office Stack. If you're interested to learn more, read our today's press release or visit oracle.com/office.

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• Tulsa - Launch 2010 Highlight Events

  - by dmccollough

  Tuesday May 04, 2010 Renaissance Tulsa Hotel and Convention Center Seville II and III 6808 S. 107th East Avenue Tulsa Oklahoma 74133   For the Developer 1:00 PM – 5:00 PM Event Overview MSDN Events Present:  Launch 2010 Highlights Join your local Microsoft Developer Evangelism team to find out first-hand about how the latest features in Microsoft® Visual Studio® 2010 can help boost your development creativity and performance.  Learn how to improve the process of refactoring your existing code base and drive tighter collaboration with testers. Explore innovative web technologies and frameworks that can help you build dynamic web applications and scale them to the cloud. And, learn about the wide variety of rich application platforms that Visual Studio 2010 supports, including Windows 7, the Web, Windows Azure, SQL Server, and Windows Phone 7 Series.   Click here to register.   For the IT Professional 8:00 AM – 12:00 PM Event Overview TechNet Events Present:  Launch 2010 Highlights Join your local Microsoft IT Pro Evangelism team to find out first-hand what Microsoft® Office® 2010 and SharePoint® 2010 mean for the productivity of you and your people—across PC, phone, and browser.  Learn how this latest wave of technologies provides revolutionary user experience and how it takes us into a future of greater productivity.  Come and explore the tools that will help you optimize desktop deployment.   Click here to register.

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• C#.NET vs VB.NET, Which language is better?

  Features I cannot say any language good or bad as long as it's compiler can produce MSIL can run under .NET CLR. If someone says C# has more futures, you can understand that those new features are of C# compiler but not .NET, because if C# has a specific future then CLR cannot understand them. So the new features of C# will have to convert to the code understood by CLR eventually. that means the new features are developed for C# compiler basically to facilitates the developer to write their code in better way. so that means no difference in feature list between C# and VB.NET if you think in CLR perspective. Ease of writing Code I feel writing code in C# is easy, because my background is C and C++, Java, syntaxes very are similar. I assume most developers feel the same. Readability But some people say VB.NET code most readable for the members who are from non technical background, because keywords are generally in English rather special charectors. No of Projects in Market I assume 80 percent of market uses C# in their .NET development. for example in my company many projects are there .nET and all are using C#. Productivity & Experience though the feature list is same, generally developers wants to write code in their familiar languages. because it increase the productivity. Hope this helps to choose the language which suits for you. span.fullpost {display:none;}

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• The Social Business Thought Leaders - John Hagel

  - by kellsey.ruppel

  While many European economies are on the brink of a recession between increasing taxation and mounting loss of jobs and bankruptcy filing rates, there's an understandable risk of losing sight of the deeper forces at play. Yet instead of surrendering to uncertainty and trying to survive in the short term, many organizations are feeling the urge to be better prepared to thrive in these complex times by developing a more articulated long term understanding of both the opportunities / challenges ahead. For example: What long-term economic, technological and societal changes are rolling out? Which foundational dynamics will affect our companies' performance, productivity, competition, and innovative potential in the upcoming decades? How will digital infrastructure change our business landscape? What kind of capabilities will be key to compete in a market shaped by growing turbulence, unpredictability and volatility? Breaking out from a strictly cyclical thinking, studies such as the Shift Index by John Hagel, Co-Chairman of the Center for the Edge at Deloitte & Touche (See Measuring the forces of long-term change - The 2009 Shift Index), depict a worrying performance challenge that affected every industry in the entire US economy over the last 45 years. Amidst a more than doubled competitive intensity of the market, and even with an improved labor productivity, the actual performance of US firms has consistently fallen to 25% of what it was in 1965. Most of this reported value is shifting from institutions and organizations to individuals, whether they are customers or young creative talent. To thrive in the digital economy and reverse declining performance trends, companies will have to fundamentally rethink their management approach by moving from knowledge stocks to knowledge flows, from scalable efficiency to scalable learning, from push organizations to pull organizations. Based on the outcomes of the Shift Index and on the book The Power of Pull, the first episode of the Social Business Thought-Leaders features John Hagel to provide strategic insights on how companies will succeed in the 21st century.

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• Windows 8 Will be Here Tomorrow; but Should Silverlight be Gone Today?

  - by andrewbrust

  The software industry lives within an interesting paradox. IT in the enterprise moves slowly and cautiously, upgrading only when safe and necessary.  IT interests intentionally live in the past.  On the other hand, developers, and Independent Software Vendors (ISVs) not only want to use the latest and greatest technologies, but this constituency prides itself on gauging tech’s future, and basing its present-day strategy upon it.  Normally, we as an industry manage this paradox with a shrug of the shoulder and musings along the lines of “it takes all kinds.”  Different subcultures have different tendencies.  So be it. Microsoft, with its Windows operating system (OS), can’t take such a laissez-faire view of the world though.  Redmond relies on IT to deploy Windows and (at the very least) influence its procurement, but it also relies on developers to build software for Windows, especially software that has a dependency on features in new versions of the OS.  It must indulge and nourish developers’ fetish for an early birthing of the next generation of software, even as it acknowledges the IT reality that the next wave will arrive on-schedule in Redmond and will travel very slowly to end users. With the move to Windows 8, and the corresponding shift in application development models, this paradox is certainly in place. On the one hand, the next version of Windows is widely expected sometime in 2012, and its full-scale deployment will likely push into 2014 or even later.  Meanwhile, there’s a technology that runs on today’s Windows 7, will continue to run in the desktop mode of Windows 8 (the next version’s codename), and provides absolutely the best architectural bridge to the Windows 8 Metro-style application development stack.  That technology is Silverlight.  And given what we now know about Windows 8, one might think, as I do, that Microsoft ecosystem developers should be flocking to it. But because developers are trying to get a jump on the future, and since many of them believe the impending v5.0 release of Silverlight will be the technology’s last, not everyone is flocking to it; in fact some are fleeing from it.  Is this sensible?  Is it not unprecedented?  What options does it lead to?  What’s the right way to think about the situation? Is v5.0 really the last major version of the technology called Silverlight?  We don’t know.  But Scott Guthrie, the “father” and champion of the technology, left the Developer Division of Microsoft months ago to work on the Windows Azure team, and he took his people with him.  John Papa, who was a very influential Redmond-based evangelist for Silverlight (and is a Visual Studio Magazine author), left Microsoft completely.  About a year ago, when initial suspicion of Silverlight’s demise reached significant magnitude, Papa interviewed Guthrie on video and their discussion served to dispel developers’ fears; but now they’ve moved on. So read into that what you will and let’s suppose, for the sake of argument, speculation that Silverlight’s days of major revision and iteration are over now is correct.  Let’s assume the shine and glimmer has dimmed.  Let’s assume that any Silverlight application written today, and that therefore any investment of financial and human resources made in Silverlight development today, is destined for rework and extra investment in a few years, if the application’s platform needs to stay current. Is this really so different from any technology investment we make?  Every framework, language, runtime and operating system is subject to change, to improvement, to flux and, yes, to obsolescence.  What differs from project to project, is how near-term that obsolescence is and how disruptive the change will be.  The shift from .NET 1.1. to 2.0 was incremental.  Some of the further changes were too.  But the switch from Windows Forms to WPF was major, and the change from ASP.NET Web Services (asmx) to Windows Communication Foundation (WCF) was downright fundamental. Meanwhile, the transition to the .NET development model for Windows 8 Metro-style applications is actually quite gentle.  The finer points of this subject are covered nicely in Magenic’s excellent white paper “Assessing the Windows 8 Development Platform.” As the authors of that paper (including Rocky Lhotka)  point out, Silverlight code won’t just “port” to Windows 8.  And, no, Silverlight user interfaces won’t either; Metro always supports XAML, but that relationship is not commutative.  But the concepts, the syntax, the architecture and developers’ skills map from Silverlight to Windows 8 Metro and the Windows Runtime (WinRT) very nicely.  That’s not a coincidence.  It’s not an accident.  This is a protected transition.  It’s not a slap in the face. There are few things that are unnerving about this transition, which make it seem markedly different from others: The assumed end of the road for Silverlight is something many think they can see.  Instead of being ignorant of the technology’s expiration date, we believe we know it.  If ignorance is bliss, it would seem our situation lacks it. The new technology involving WinRT and Metro involves a name change from Silverlight. .NET, which underlies both Silverlight and the XAML approach to WinRT development, has just about reached 10 years of age.  That’s equivalent to 80 in human years, or so many fear. My take is that the combination of these three factors has contributed to what for many is a psychologically compelling case that Silverlight should be abandoned today and HTML 5 (the agnostic kind, not the Windows RT variety) should be embraced in its stead.  I understand the logic behind that.  I appreciate the preemptive, proactive, vigilant conscientiousness involved in its calculus.  But for a great many scenarios, I don’t agree with it.  HTML 5 clients, no matter how impressive their interactivity and the emulation of native application interfaces they present may be, are still second-class clients.  They are getting better, especially when hardware acceleration and fast processors are involved.  But they still lag.  They still feel like they’re emulating something, like they’re prototypes, like they’re not comfortable in their own skins.  They are based on compromise, and they feel compromised too. HTML 5/JavaScript development tools are getting better, and will get better still, but they are not as productive as tools for other environments, like Flash, like Silverlight or even more primitive tooling for iOS or Android.  HTML’s roots as a document markup language, rather than an application interface, create a disconnect that impedes productivity.  I do not necessarily think that problem is insurmountable, but it’s here today. If you’re building line-of-business applications, you need a first-class client and you need productivity.  Lack of productivity increases your costs and worsens your backlog.  A second class client will erode user satisfaction, which is never good.  Worse yet, this erosion will be inconspicuous, rather than easily identified and diagnosed, because the inferiority of an HTML 5 client over a native one is hard to identify and, notably, doing so at this juncture in the industry is unpopular.  Why would you fault a technology that everyone believes is revolutionary?  Instead, user disenchantment will remain latent and yet will add to the malaise caused by slower development. If you’re an ISV and you’re coveting the reach of running multi-platform, it’s a different story.  You’ve likely wanted to move to HTML 5 already, and the uncertainty around Silverlight may be the only remaining momentum or pretext you need to make the shift.  You’re deploying many more copies of your application than a line-of-business developer is anyway; this makes the economic hit from lower productivity less impactful, and the wider potential installed base might even make it profitable. But no matter who you are, it’s important to take stock of the situation and do it accurately.  Continued, but merely incremental changes in a development model lead to conservatism and general lack of innovation in the underlying platform.  Periods of stability and equilibrium are necessary, but permanence in that equilibrium leads to loss of platform relevance, market share and utility.  Arguably, that’s already happened to Windows.  The change Windows 8 brings is necessary and overdue.  The marked changes in using .NET if we’re to build applications for the new OS are inevitable.  We will ultimately benefit from the change, and what we can reasonably hope for in the interim is a migration path for our code and skills that is navigable, logical and conceptually comfortable. That path takes us to a place called WinRT, rather than a place called Silverlight.  But considering everything that is changing for the good, the number of disruptive changes is impressively minimal.  The name may be changing, and there may even be some significance to that in terms of Microsoft’s internal management of products and technologies.  But as the consumer, you should care about the ingredients, not the name.  Turkish coffee and Greek coffee are much the same. Although you’ll find plenty of interested parties who will find the names significant, drinkers of the beverage should enjoy either one.  It’s all coffee, it’s all sweet, and you can tell your fortune from the grounds that are left at the end.  Back on the software side, it’s all XAML, and C# or VB .NET, and you can make your fortune from the product that comes out at the end.  Coffee drinkers wouldn’t switch to tea.  Why should XAML developers switch to HTML?

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• What is the best aproach for coding in a slow compilation environment

  - by Andrew

  I used to coding in C# in a TDD style - write/or change a small chunk of code, re-compile in 10 seconds the whole solution, re-run the tests and again. Easy... That development methodology worked very well for me for a few years, until a last year when I had to go back to C++ coding and it really feels that my productivity has dramatically decreased since. The C++ as a language is not a problem - I had quite a lot fo C++ dev experience... but in the past. My productivity is still OK for a small projects, but it gets worse when with the increase of the project size and once compilation time hits 10+ minutes it gets really bad. And if I find the error I have to start compilation again, etc. That is just purely frustrating. Thus I concluded that in a small chunks (as before) is not acceptable - any recommendations how can I get myself into the old gone habit of coding for an hour or so, when reviewing the code manually (without relying on a fast C# compiler), and only recompiling/re-running unit tests once in a couple of hours. With a C# and TDD it was very easy to write a code in a evolutionary way - after a dozen of iterations whatever crap I started with was ending up in a good code, but it just does not work for me anymore (in a slow compilation environment). Would really appreciate your inputs and recos. p.s. not sure how to tag the question - anyone is welcome to re-tag the question appropriately. Cheers.

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• C#.NET vs VB.NET, Which language is better?

  Features I cannot say any language good or bad as long as it's compiler can produce MSIL can run under .NET CLR. If someone says C# has more futures, you can understand that those new features are of C# compiler but not .NET, because if C# has a specific future then CLR cannot understand them. So the new features of C# will have to convert to the code understood by CLR eventually. that means the new features are developed for C# compiler basically to facilitates the developer to write their code in better way. so that means no difference in feature list between C# and VB.NET if you think in CLR perspective. Ease of writing Code I feel writing code in C# is easy, because my background is C and C++, Java, syntaxes very are similar. I assume most developers feel the same. Readability But some people say VB.NET code most readable for the members who are from non technical background, because keywords are generally in English rather special charectors. No of Projects in Market I assume 80 percent of market uses C# in their .NET development. for example in my company many projects are there .nET and all are using C#. Productivity & Experience though the feature list is same, generally developers wants to write code in their familiar languages. because it increase the productivity. Hope this helps to choose the language which suits for you. span.fullpost {display:none;}

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• How to convince boss to buy Visual Studio 2012 Professional

  - by Sam Leach

  The main advantage is the use of ReSharper and other add-ons but we need to make a convincing argument for the purchase of Visual Studio 2012 Professional. We are currently using Visual Studio 2012 Express for Windows. It is quite good but is hard to switch from using the full Professional version in the past. So far the team has compiled the following list: Extract Interface function missing. Very useful for clean SOLID code. No add-on support. Can’t install StyleCop or productivity tools. AnkhSvn, Spell checker, Productivity PowerTools, GhostDoc, Regex Editor, PowerCommands. The exception assistant is limited in Express edition. This is a big annoyance. See http://www.lifehacker.com.au/2013/01/ive-given-up-on-visual-studio-express-2012-for-windows-desktop-heres-why/ Different tools provided by MS like certificate generation. Possibility of create a Test project based on source code. We do server development in C# so any web add-ons or anything else is useless. The reason I am asking is I am sure that people have been in the same position. What approach did you use and can you think of additions or ammends to the above list? Thanks,

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• Upcoming Webcast: Use Visual Decision Making To Boost the Pace of Product Innovation – October 24, 2013

  - by Gerald Fauteux

  See More, Do More Use Visual Decision Making To Boost the Pace of Product Innovation   Join a Free Webcast hosted by Oracle, featuring QUALCOMM Click here to register for this webcast   Keeping innovation ahead of shrinking product lifecycles continues to be a challenge in today’s fast-paced business environment, but new visualization techniques in the product design and development process are helping businesses widen the gap further.  Innovative visualization methods, including Augmented Business Visualization, can be powerful differentiators for business leaders, especially when it comes to accelerating product cycles.   Don’t miss this opportunity to discover how visualization tied to PLM can help empower visual decision making and enhance productivity across your organization.  See more and do more with the power of Oracle. Join solution experts from Oracle and special guest, Ravi Sankaran, Sr. Staff Systems Analyst, QUALCOMM to discuss how visual decision making can help efficiently ramp innovation efforts throughout the product lifecycle: Advance collaboration with universal access across all document types with robust security measures in place Synthesize product information quickly like cost, quality, compliance, etc. in a highly visual form from multiple sources in a single visual and actionable environment Increase productivity by rendering documents in the appropriate context of specific business processes Drive modern business transformation with new collaboration methods such as Augmented Business Visualization . Date: Thursday, October 24, 2013 Time: 10:00 a.m. PDT / 1:00 p.m. EDT Click here to register for this FREE event

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• BizTalk Server 2009 R2 = BizTalk Server 2010

  - by Rajesh Charagandla

  Microsoft has renamed BizTalk Server 2009 R2 as BizTalk Server 2010, and is now telling customers that the evolution of the product recommends it as a major version versus a minor update. BizTalk Server 2009 R2 was designed mainly to bring to the table support for the company’s latest technologies, including Windows Server 2008 R2, SQL Server 2008 R2 and Visual Studio 2010. Following is list of key capabilities added to the release 1.       Enhanced trading partner management that will enable our customers to manage complex B2B relationships with ease 2.       Increase productivity through enhanced BizTalk Mapper. These enhancements are critical in increasing productivity in both EAI and B2B solutions; and a favorite feature of our customers. 3.       Enable secure data transfer across business partners with FTPS adapter 4.       Updated adapters for SAP 7, Oracle eBusiness Suite 12.1, SharePoint 2010 and SQL Server 2008 R2 5.       Improved and simplified management with updated System Center management pack 6.       Simplified management through single dashboard which enables IT Pros to backup and restore BizTalk configuration 7.       Enhanced performance tuning capabilities at Host and Host Instance level 8.       Continued innovation in RFID Space with out of box event filtering and delivery of RFID events

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• Hill International Wins Oracle Eco-Enterprise Innovation Award

  - by Evelyn Neumayr

  In my last blog entry, I discussed Oracle’s Eco-Enterprise Innovation Award, part of the Oracle Excellence awards. Nominations for this year’s awards are due July 17. These awards are presented to organizations that use Oracle products to reduce their environmental footprint while improving their operational efficiency. One of last year’s winners was Hill International. Engineering News-Record magazine recently ranked Hill as the eighth-largest construction management firm in the United States. Hill International was able to streamline its forecasting and improve its visibility into its construction projects’ productivity and profitability using Oracle Primavera. They also implemented Oracle Hyperion Financial Management to standardize its financial reporting and forecasting processes and support its decision-making. With Oracle, Hill gained visibility into the true productivity of each project and cut its financial reporting cycle time from two weeks to one. The company also used the data generated to support new construction project proposals and determine the profitability of potential projects. Hill International realized significant cost savings and reduced its environmental impact on its US$400 million Comcast Center construction project in Philadelphia by centralizing its data storage, reducing paper usage, and maximizing project efficiency. It also leveraged the increased visibility offered by the Oracle solutions to make more environmentally-sound business decisions regarding on-site demolition, re-use of previous structures, green design of new facilities, procurement, and materials usage. See more about Hill International and the other Eco-Enterprise Innovation award winners here.  

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• Register Now, Free Webinar! Driving Self-Service Learning with UPK Knowledge Center

  - by Kathryn Lustenberger

  UPK Proficiency Forum  Driving Self-Service Learning with UPK Knowledge Center July 16, at 11 am Pacific Join Oracle University for the next UPK Proficiency Forum on July 16, at 11 am Pacific. Beth Renstrom and Kathryn Lustenberger from UPK Product Management at Oracle will present an exciting session on "Driving Self-Service Learning with UPK Knowledge Center. Knowledge Center is a powerful, web-based knowledge repository that delivers an out-of-the-box deployment method for UPK content, enables extensive tracking and reporting, and can serve as content repository for UPK and non-UPK content. Hear how your organization can use Knowledge Center to centralize both UPK and non-UPK assets to provide self-service, role-based, curriculum-style learning. Understand how Knowledge Center can be used to deploy a collaborative user and expert environment where users can turn knowledge into productivity, ensure on-going user competency, and measure organizational readiness across your organization. You will walk away from this session with a better understanding of Oracle’s User Productivity Professional; Knowledge Center and all the benefits it has to offer your organization. You won’t want to miss this Free seminar! Attendance is limited. Register Now!

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• Real world pitfalls of introducing F# into a large codebase and engineering team

  - by nganju

  I'm CTO of a software firm with a large existing codebase (all C#) and a sizable engineering team. I can see how certain parts of the code would be far easier to write in F#, resulting in faster development time, fewer bugs, easier parallel implementations, etc., basically overall productivity gains for my team. However, I can also see several productivity pitfalls of introducing F#, namely: 1) Everyone has to learn F#, and it's not as trivial as switching from, say, Java to C#. Team members that have not learned F# will be unable to work on F# parts of the codebase. 2) The pool of hireable F# programmers, as of now (Dec 2010) is non-existent. Search various software engineer resume databases for "F#", way less than 1% of resumes contain the keyword. 3) Community support as of now (Dec 2010) is less available. You can google almost any problem in C# and find someone that has already dealt with it, not so with F#. Third party tool support (NUnit, Resharper etc) is also sketchy. I realize that this is a bit Catch-22, i.e. if people like me don't use F# then the community and tools will never materialize, etc. But, I've got a company to run, and I can be cutting edge but not bleeding edge. Any other pitfalls I'm not considering? Or anyone care to rebut the pitfalls I've mentioned? I think this is an important discussion and would love to hear your counter-arguments in this public forum that may do a lot to increase F# adoption by industry. Thanks.

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• Putting DSMD into Remission

  - by Justin Greenwood

  As a programmer with over ten years of professional experience, I've often suffered from DSMD (distraction surplus/motivation deficit) disorder. I know I'm not alone. Many of my colleagues have shared their experiences with this productivity cancer to me in support groups or in moments of inebriated intimacy. Often, I observe friends unknowingly surrendering to it - sitting at their computer, cycling through the same set of web sites (blogs, facebook, youtube, news providers, wikipeida, etc.), over and over again. Intermittently, they get up, take a walk around the office, make small talk with their colleagues, get another cup of coffee, then sit down and start the cycle all over again. It is completely controlled by the subconscious mind and will destroy your ability to get into that groove you used to live in back in your better days. Programming requires extended periods of focused attention, and this type of behavior will really kill productivity and in the end, when deadlines are near, launch your stress level to near emotional breakdown levels.DiagnosisThe best way to diagnose infection is to completely disconnect your devices from the internet while working. If you find yourself launching web browsers every minute or so, then you're down with the sickness.TreatmentA few techniques I've found that will help send this ailment into regression are as follows:Segment your day into two to three hour work segments. For example: 9:00-11:00, 1:00-3:00, 3:30-5:00.Define a few small one to two hour tasks you want to accomplish in your day. Assign each of those tasks to one of the short work segments.If possible, turn off the internet and any other distractions during these work segments (at least until you regain control of your browsing habits) - this includes instant messaging and email. You can check your email and waste time surfing in the hours between work segments.Reward yourself on productive days with a beer or whatever butters your muffins.

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