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• how often should the entire suite of a system's unit tests be run?

  - by gerryLowry

  Generally, I'm still very much a unit testing neophyte. BTW, you may also see this question on other forums like xUnit.net, et cetera, because it's an important question to me. I apoligize in advance for my cross posting; your opinions are very important to me and not everyone in this forum belongs to the other forums too. I was looking at a large decade old legacy system which has had over 700 unit tests written recently (700 is just a small beginning). The tests happen to be written in MSTest but this question applies to all testing frameworks AFAIK. When I ran, via vs2008 "ALL TESTS", the final count was only seven tests. That's about 1% of the total tests that have been written to date. MORE INFORMATION: The ASP.NET MVC 2 RTM source code, including its unit tests, is available on CodePlex; those unit tests are also written in MSTest even though (an irrelevant fact) Brad Wilson later joined the ASP.NET MVC team as its Senior Programmer. All 2000 plus tests get run, not just a few. QUESTION: given that AFAIK the purpose of unit tests is to identify breakages in the SUT, am I correct in thinking that the "best practice" is to always, or at least very frequently, run all of the tests? Thank you. Regards, Gerry (Lowry)

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• Project management: Implementing custom errors in VS compilation process

  - by David Lively

  Like many architects, I've developed coding standards through years of experience to which I expect my developers to adhere. This is especially a problem with the crowd that believes that three or four years of experience makes you a senior-level developer.Approaching this as a training and code review issue has generated limited success. So, I was thinking that it would be great to be able to add custom compile-time errors to the build process to more strictly enforce this and other guidelines. For instance, we use stored procedures for ALL database access, which provides procedure-level security, db encapsulation (table structure is hidden from the app), and other benefits. (Note: I am not interested in starting a debate about this.) Some developers prefer inline SQL or parametrized queries, and that's fine - on their own time and own projects. I'd like a way to add a compilation check that finds, say, anything that looks like string sql = "insert into some_table (col1,col2) values (@col1, @col2);" and generates an error or, in certain circumstances, a warning, with a message like Inline SQL and parametrized queries are not permitted. Or, if they use the var keyword var x = new MyClass(); Variable definitions must be explicitly typed. Do Visual Studio and MSBuild provide a way to add this functionality? I'm thinking that I could use a regular expression to find unacceptable code and generate the correct error, but I'm not sure what, from a performance standpoint, is the best way to to integrate this into the build process. We could add a pre- or post-build step to run a custom EXE, but how can I return line- and file-specifc errors? Also, I'd like this to run after compilation of each file, rather than post-link. Is a regex the best way to perform this type of pattern matching, or should I go crazy and run the code through a C# parser, which would allow node-level validation via the parse tree? I'd appreciate suggestions and tales of prior experience.

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• Game engine deployment strategy for the Android?

  - by Jeremy Bell

  In college, my senior project was to create a simple 2D game engine complete with a scripting language which compiled to bytecode, which was interpreted. For fun, I'd like to port the engine to android. I'm new to android development, so I'm not sure which way to go as far as deploying the engine on the phone. The easiest way I suppose would be to require the engine/interpreter to be bundled with every game that uses it. This solves any versioning issues. There are two problems with this. One: this makes each game app larger and two: I originally released the engine under the LGPL license (unfortunately), but this deployment strategy makes it difficult to conform to the rules of that license, particularly with respect to allowing users to replace the lib easily with another version. So, my other option is to somehow have the engine stand alone as an Activity or service that somehow responds to intents raised by game apps, and somehow give the engine app permissions to read the scripts and other assets to "run" the game. The user could then be able to replace the engine app with a different version (possibly one they made themselves). Is this even possible? What would you recommend? How could I handle it in a secure way?

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• Fitting title for my position

  - by lithander

  In the last 2 years my company has developed a boxed and full-price computer game. All the software development has been done collaboratively by me and my co-developer. We know each other from university and got hired at the same day to equal conditions and we share the same responsibilites including the decisions of what technology to license and how to spend development resources and even how team-workflow is organized. But I struggle to find the correct wording for my position. Can I call myself a senior developer with only 3 years working-experience? Can I call myself lead programmer if I don't really have a team to "lead"? All these fancy names used in the industry (Technical Lead, Development Lead, Software Architect) seem to imply that you aren't actually coding anymore or have staff under you. On the other hand titles like "Programmer" or "Software Engineer" seem to imply that there's someone between you and the project management. That makes it hard to fill out a resume or even the badges you typically wear on conferences... people tend to judge you by your title and I'd like to avoid confusion where possible.

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• Advice on using .Net WorkFlow State Machine. What would you do?

  - by jlafay

  So I've been tasked at work to write windows services to replace some old legacy VB6 WinForms apps currently running as services, consistently repeating tasks day-to-day. To give some general background, they have there own state machines built in to handle decision basing and not utilizing threading. A lot of the senior developers here thought it would be worth a try to look into WorkFlow to replace the state machines rather than write my own business logic and try threading it programmaticly. So it's WF vs. the "Old College Try" I suppose. My concern is that there aren't many books on the topic, and since it was implemented in .Net I've heard very little about it being used. I brought this up at work and another developer mentioned that it's because Biz Talk never really caught on and it was designed for that. So is it broken? Do you think it will be supported long enough to not worry so much? I don't want an ill-functioning process injected into my services, my new babies at work, and then have WF's keel over. Leaving me with having to replace them with my own code in the event of an emergency; which does not seem like much of a grand scenario to me. Any suggestions, recommendations would be super.

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• Leveraging hobby experience to get a job

  - by Bernard

  Like many other's I began programming at an early age. I started when I was 11 and I learned C when I was 14 (now 26). While most of what I did were games just to entertain myself I did everything from low level 2D graphics, and binary I/O, to interfacing with free API's, custom file systems, audio, 3D animations, OpenGL, web sites, etc. I worked on a wide variety of things trying to make various games. Because of this experience I have tested out of every college level C/C++ programming course I have ever been offered. In the classes I took, my classmates would need a week to do what I finished in class with an hour or two of work. I now have my degree now and I have 2 years of experience working full time as a web developer however I would like to get back into C++ and hopefully do simulation programming. Unfortunately I have yet to do C++ as a job, I have only done it for testing out of classes and doing my senior project in college. So most of what I have in C++ is still hobby experience and I don't know how to best convey that so that I don't end up stuck doing something too low level for me. Right now I see a job offer that requires 2 years of C++ experience, but I have at least 9 (I didn't do C++ everyday for the last 14 years). How do I convey my experience? How much is it truly worth? and How do I get it's full value? The best thing that I can think of is a demo and a portfolio, however that only comes into play after an interview has been secured. I used a portfolio to land my current job. All answers and advice are appreciated.

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• Looking for a good C++/.net

  - by Michael Minerva

  I have recently started to feel that I need to greatly improve my C++ skills especially in the realm of .net. I graduated from a good four year university with a degree in computer science about 9 months ago and I have since been doing full time contract work for a small software company in my local area. Most of my work has been done using Java/lisp/cocoa/XML and before that most of my programming in my senior year was in java/C#. I did a decent amount of C++ in my Sophomore year and in my free time before that but I feel that my general knowledge of C++/.net is very lacking for the opportunities that are now coming my way. Can anyone recommend a good book that could help me get up too speed? I feel I do not need a very basic introduction to C++ but something that covers the fundamentals of .net would be good for me. So basically what I need is a book or books that would be good for a .net novice and a C++ developer who is just beyond novice. Also, a book that would help bein an interview by giving me a conversional understanding of C++ would be great. Thanks a lot!.

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• Just for fun (C# and C++)...time yourself [closed]

  - by Ted

  Possible Duplicate: What is your solution to the FizzBuzz problem? OK guys this is just for fun, no flamming allowed ! I was reading the following http://www.codinghorror.com/blog/2007/02/why-cant-programmers-program.html and couldn't believe the following sentence... " I've also seen self-proclaimed senior programmers take more than 10-15 minutes to write a solution." For those that can't be bothered to read the article, the background is this: ....I set out to develop questions that can identify this kind of developer and came up with a class of questions I call "FizzBuzz Questions" named after a game children often play (or are made to play) in schools in the UK. An example of a Fizz-Buzz question is the following: Write a program that prints the numbers from 1 to 100. But for multiples of three print "Fizz" instead of the number and for the multiples of five print "Buzz". For numbers which are multiples of both three and five print "FizzBuzz". SO I decided to test myself. I took 5 minutes in C++ and 3mins in c#! So just for fun try it and post your timings + language used! P.S NO UNIT TESTS REQUIRED, NO OUTSOURCING ALLOWED, SWITCH OFF RESHARPER! :-) P.S. If you'd like to post your source then feel free

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• Am I a dinosaur programmer?

  - by dlb

  I have been a professional programmer for more than 30 years, and have chosen a career path involving hands-on programming. Programming is something that I love, and I take great pride in the fact that I have continued to keep up to date with current technology. Projects on which I have worked include large enterprise projects as well as smaller desktop programs. The problem I am facing is that I do not have any web-based experience other than some web services. Most of the jobs now available have some web component. I have now been out of work for a year and a half, and have been keeping busy by studying technology that will bridge that gap: CSS, Java Script, JQuery, and Ruby on Rails; AJAX is next. Hiring managers give no consideration whatsoever to the studying that I have been doing. I know that I cannot compete at a senior software level, but companies will not hire someone with my experience at a more junior level. Is there any way to break out of this Catch 22?

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• Should I learn two (or more) programming languages in parallel?

  - by c_maker

  I found entries on this site about learning a new programming language, however, I have not come across anything that talks about the advantages and disadvantages of learning two languages at the same time. Let's say my goal is to learn two new languages in a year. I understand that the definition of learning a new language is different for everyone and you can probably never know everything about a language. I believe in most cases the following things are enough to include the language in your resume and say that you are proficient in it (list is not in any particular order): Know its syntax so you can write a simple program in it Compare its underlying concepts with concepts of other languages Know best practices Know what libraries are available Know in what situations to use it Understand the flow of a more complex program At least know most of what you do not know I would probably look for a good book and pick an open source project for both of these languages to start with. My questions: Is it best to spend 5 months learning language#1 then 5 months learning language#2, or should you mix the two. Mixing them I mean you work on them in parallel. Should you pick two languages that are similar or different? Are there any advantages/disadvantages of let's say learning Lisp in tandem with Ruby? Is it a good idea to pick two languages with similar syntax or would it be too confusing? Please tell me what your experiences are regarding this. Does it make a difference if you are a beginner or a senior programmer?

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• Is it a wise decision to go from dev to third line/Tier 3 dev support?

  - by dotnetdev

  Hi, I am an experienced, mid-level developer. However, I recently spotted a job for a company which is small but has a lot of emphasis on training(beyond the basic technical training, but also mentoring, leadership training, etc). The role is 3rd line so still very technical. It's in app support so it's post implementation development rather than pure out-and-out development like I do now (or don't, as the senior devs do all of the interesting work). However, and this is the question - is this sort of career move common? Also, wouldn't a tech support role be a big shock to the system because I've never dealt with customers? I therefore think it's a bad move? Working in dev, I am used to the lack of customer contact and it is all filtered through by my manager. But in tech support, contacting customers/rude customers could be scary. I don't mind fixing other people's mistakes (better than me making mistakes!) and doing post-implementation dev for production systems (will give me a lot of discipline), and I do get bored sitting in the same place looking/talking to the same people in suits (I work in a corporate environment). The company puts A LOT of emphasis on training and prospects, which I don't get in the current (big) company I work at. Any advice on how to handle tech support is appreciated! Thanks

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• Looking for a good C++/.net book

  - by Michael Minerva

  I have recently started to feel that I need to greatly improve my C++ skills especially in the realm of .net. I graduated from a good four year university with a degree in computer science about 9 months ago and I have since been doing full time contract work for a small software company in my local area. Most of my work has been done using Java/lisp/cocoa/XML and before that most of my programming in my senior year was in java/C#. I did a decent amount of C++ in my Sophomore year and in my free time before that but I feel that my general knowledge of C++/.net is very lacking for the opportunities that are now coming my way. Can anyone recommend a good book that could help me get up too speed? I feel I do not need a very basic introduction to C++ but something that covers the fundamentals of .net would be good for me. So basically what I need is a book or books that would be good for a .net novice and a C++ developer who is just beyond novice. Also, a book that would help bein an interview by giving me a conversional understanding of C++ would be great. Thanks a lot!.

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• Sys. engineer has decided to dynamically transform all XSLs into DLLs on website build process. DLL

  - by John Sullivan

  Hello, OS: Win XP. Here is my situation. I have a browser based application. It is "wrapped" in a Visual Basic application. Our "Systems Engineer Senior" has decided to spawn DLL files from all of our XSL pages (many of which have duplicate names) upon building a new instance of the website and have the active server pages (ASPX) use the DLL instead. This has created a "known issue" in which ~200 DLL naming conflicts occur and, thus, half of our application is broken. I think a solution to this problem is that, thankfully, we're generating the names of the DLLs and linking them up with our application dynamically. Therefore we can do something kludgy like generate a hash and append it to the end of the DLL file name when we build our website, then always reference the DLL that had some kind of random string / hash appended to its name. Aside from outright renaming the DLLs, is there another way to have multiple DLLs with the same name register for one application? I think the answer is "No, only between different applications using a special technique." Please confirm. Another question I have on my mind is whether this whole idea is a good practice -- converting our XSL pages (which we use in mass -- every time a response from our web app occurs) into DLL functions that call a "function" to do what the XSL page did via an active server page (ASPX), when we were before just sending an XML response to an XSL page via aspx.

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• wget not completely processing the http call

  - by user578458

  Here is a wget command that executes a HTML / PHP stack report suite that is hosted by a third party - we don't have control over the PHP or HTML page wget --no-check-certificate --http-user=/myacc --http-password=mypass -O /tmp/myoutput.csv "https://myserver.mydomain.com/mymodule.php?myrepcode=9999&action=exportcsv&admin=myappuserid&password=myappuserpass&startdate=2011-01-16&enddate=2011-01-16&reportby=mypreferredview" All the elements are working perfectly: --http-user / --http-pass as offered by a browsers standard popup for username and password prompt -O /tmp/myoutput.csv - the output file of interest https://myserver.mydomain.com/mymodule.php?myrepcode=9999&action=exportcsv&admin=myappuserid&password=myappuserpass&startdate=2011-01-16&enddate=2011-01-16&reportby=mypreferredview" The file generated on the fly by the parameters myrepcode=9999 - a reference to the report in question action=exportcsv internally written in the function admin=myappuserid the third party operats SSL to access the site - then internal username and password stored in a database to access the functions of the site) password=myappuserpass startdate=2011-01-16 this and end data are parameters specific to the report 9999 enddate=2011-01-16 reportby=mypreferredview This is an option in the report that facilitates different levels of detail or aggregation The problem is that the reportby parameter is a radio button selection in a list of 5 selections (sure I enough the default is highest level of aggregation , I want the last one which is the most detailed) Here is a sample of the HTML page code for the options of reportby View by The Default My Least Preferred My Second Least Preferred My Third Least Preferred My Preferred No matter which of the reportby items I select in the wget statement - thedefault is always executed. Questions 1) Has anyone come across this notation in HTML (id=inputname[inputelement]) I spoke to a senior web developer and he has never seen this notation for inputs (id=inputname[inputelement]) - and w3schools do not appear familiar with this either based on an extensive search 2) Can a wget command select a none default radio item when executing the command ? This probably will be initially received with a "Use CURL" response- however the wget approach works very well in the limited environment I am operating in - particularly as I need to download 10000 of these such items. Thanks ahead of response

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• How to grow to be global sysadmin of an organization?

  - by user64729

  Bit of a non-technical question but I have seen questions of the career development type on here before so hopefully it is fine. I work for a fast growing but still small organization (~65 employees). I have been their external sysadmin for a while now, looking after hosted Linux servers and infrastructure. In the past 12 months I have been transforming into the internal sysadmin for our office too. I'm currently studying Cisco CCNA to cover the demands of being an internal sysadmin and looking after the office LAN, routers, switches and VPNs. Now they want me to look after the global sysadmin function of the organization as a whole. The organization has 3 offices in total, 2 in the UK and 1 in the US. I work in one of the UK offices. The other offices are primarily Windows desktops with AD domain shops. My office is primarily a Linux shop with a file-server and NFS/NIS (no AD domain for the Windows desktops yet but it's in the works). Each other office has a sysadmin which in theory I am supposed to supervise but in reality each is independent. I have a very competent junior sysadmin working with me who shares the day-to-day tasks and does some of the longer term projects with my supervision. My boss has asked me how to grow from being the external sysadmin to the global sysadmin. I am to ponder this and then report back to him on how to achieve this. My current thoughts are: Management training or professional development - eg. reading books such as "Influencer" and "7 Habits". Also I feel I should take steps to improving communication skills since a senior person is expected to talk and speak out more often. Learn more about Windows and Active Directory - I'm an LPI-certified guy and have a lot of experience in Linux (Ubuntu or desktop, Debian/Ubuntu as server). Since the other offices are mainly Windows-domains it makes sense to skill-up in that area so I can understand what the other admins are talking about. Talk to previous colleagues who have are are in this role already - to try and get the benefit of their experience. Produce an "IT Roadmap" or similar that maps out where we want the organization to be and when, plotted out over the next couple of years with regards to internal and external infrastructure. I have produced a "Security roadmap" already which does cover some of these things. I guess this can summed up as "thinking more strategically"? I'd appreciate comments from anyone who has been through a similar situation, thanks.

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• trying to validate user input in php

  - by user225269

  I'm trying to validate user input in php. This code will check if the values are null or not. If it is null, this will require the user to input the values that are null. When all the text boxes in the html form that came before this. This code will show the submit button, and that submit button will save the inputted data into the mysql database. But the problem is that the value that is saved is zero zero and zero, what might be the cause of this? <html> <head> <title>Admission Information Sheet</title> <meta http-equiv="Content-Type" content="text/html; Western (ISO-8859-1)"> <meta name="author" content=" "> <title> <style> input { font-size: 16px;} </style> <?php include('header.php'); ?> <div id="main_content"> </div> <?php include('footer.php'); ?> <table border="1" width="900" border="0" align="left" cellpadding="0" cellspacing="1" bgcolor="#CCCCCC"> <tr> <form name="form1.1" method="POST" action="aisaction.php"> <?php $NURSE = $_POST[nurse]; $TELNUM = $_POST[telnum]; $HOSPNUM = $_POST[hnum]; $ROOMNUM = $_POST[rnum]; $LASTNAME = $_POST[lname]; $FIRSTNAME = $_POST[fname]; $MIDNAME = $_POST[mname]; $AD = $_POST[ad]; $ADATE = $_POST[adate]; $ADTIME = $_POST[adtime]; $CSTAT = $_POST[cs]; $AGE = $_POST[age]; $BDAY = $_POST[bday]; $SEX = $_POST[sex]; ?> <td> <table width="100%" border="0" cellpadding="2" cellspacing="1" bgcolor="#FFFFFF"> <tr> <td colspan="12" style="background:#9ACD32; color:white; border:white 1px solid; text-align: center"><strong><font size="3">ADMISSION INFORMATION SHEET</strong></td> </tr> <tr> </td><br> <td width="54"><font size="3">Hospital #</td> <td width="3">:</td> <td width="168"><input type="display" name="hnum" disabled="true" value= "<?php print "$HOSPNUM";?>"><br> <font color="red"> <?php if(empty($HOSPNUM)) print "* Hospital Number required!<br>"; ?> </td> <td width="41"><font size="3">Room #</td> <td width="3">:</td> <td width="168"><input type="display" name="rnum" disabled="true" value= "<?php print "$ROOMNUM";?>"><br> <font color="red"> <?php if(empty($ROOMNUM)) print "* Room Number required!<br>"; ?> </td> <td width="67"><font size="3">Admission Date</td> <td width="3">:</td> <td width="168"><input type="display" name="adate" disabled="true" value= "<?php print "$ADATE";?>"><br> <font color="red"> <?php if(empty($ADATE)) print "* Admission Date required!<br>"; ?> </td> </tr> <tr> <td><font size="3">Last Name</td> <td>:</td> <td><input type="display" name="lname" disabled="true" value= "<?php print "$LASTNAME";?>"><br> <font color="red"> <?php if(empty($LASTNAME)) print "* Last Name required!<br>"; ?> </td> <td><font size="3">First Name</td> <td>:</td> <td><input type="display" name="fname" disabled="true" value= "<?php print "$FIRSTNAME";?>"><br> <font color="red"> <?php if(empty($FIRSTNAME)) print "* First Name required!<br>"; ?> </td> <td><font size="3">Middle Name</td> <td>:</td> <td><input type="display" name="mname" disabled="true" value= "<?php print "$MIDNAME";?>"><br> <font color="red"> <?php if(empty($MIDNAME)) print "* Middle Name required!<br>"; ?> </td> <td><font size="3">Admit time</td> <td>:</td> <td><input type="display" name="mname" disabled="true" value= "<?php print "$ADTIME";?>"><br> <font color="red"> <?php if(empty($ADTIME)) print "* Adtime required!<br>"; ?> </td> </tr> <tr> <td><font size="3">Civil Status</td> <td>:</td> <td><input type="display" name="cs" disabled="true" value= "<?php print "$CSTAT";?>"><br> <font color="red"> <?php if(empty($CSTAT)) print "* Civil Status required!<br>"; ?> </td> <td><font size="3">Age</td> <td>:</td> <td><input type="display" name="age" disabled="true" value= "<?php print "$AGE";?>"><br> <font color="red"> <?php if(empty($AGE)) print "* Age required!<br>"; ?> </td> <td><font size="3">Birthday</td> <td>:</td> <td><input type="display" name="bday" disabled="true" value= "<?php print "$BDAY";?>"><br> <font color="red"> <?php if(empty($BDAY)) print "* Birthday required!<br>"; ?> </td> </tr> <tr> <td><font size="3">Address</td> <td>:</td> <td><input type="display" name="address" disabled="true" value= "<?php print "$AD";?>"><br> <font color="red"> <?php if(empty($AD)) print "* Address required!<br>"; ?> </td> <td><font size="3">Telephone #</td> <td>:</td> <td><input type="display" name="telnum" disabled="true" value= "<?php print "$TELNUM";?>"></td> <td width="23"><font size="3">Sex</td> <td width="3">:</td> <td width="174"><input type="display" name="sex" disabled="true" value= "<?php print "$SEX";?>"><br> <font color="red"> <?php if(empty($SEX)) print "* Gender required!<br>"; ?> </td> </tr> <tr> <td><font size="3">Pls. Check</td> <td>:</td> <td><input name="stats1" type="checkbox" id="SSS" value="SSS">SSS</td> <td><font size="3"></td> <td>:</td> <td><input name="stats1" type="checkbox" id="nonmed" value="NonMedicare">Non Medicare</td> <td><font size="3"></td> <td>:</td> <td><input name="stats1" type="checkbox" id="sh" value="stockholder">Stockholder</td> </tr> <tr> <td><font size="3"></td> <td></td> <td><input name="stats1" type="checkbox" id="gsis" value="GSIS">GSIS</td> <td><font size="3"></td> <td></td> <td><input name="stats1" type="checkbox" id="senior" value="seniorcitizen">Senior-Citizen</td> <tr> <td><font size="3"></td> <td></td> <td><input name="stats1" type="checkbox" id="dep" value="dependent">Dependent</td> <td><font size="3"></td> <td></td> <td><input name="stats1" type="checkbox" id="emp" value="employee">Employee</td> </tr> <tr> <td><font size="3">Attending Nurse</td> <td>:</td> <td><input type="display" name="nurse" disabled="true" value= "<?php print "$NURSE";?>"><br> <font color="red"> <?php if(empty($NURSE)) print "* Admitting/Attending Nurse required!<br>"; ?> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td><input type="button" value="Back" onClick="history.go(-1);return true;"> <?php $val1 = $_POST['NURSE']; if($_POST['NURSE'] !="") { ?> <form action="aisaction.php" method="POST" target="_window"> <input type="hidden" name="submit" value="yes"> <input type="submit" value="submit"> </form> <?php } ?> </td> </td> </tr> </table> </td> </form> </tr> </table> </head> </html>

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• Oracle Announces New Oracle Exastack Program for ISV Partners

  - by pfolgado

  Oracle Exastack Program Enables ISV Partners to Leverage a Scalable, Integrated Infrastructure to Deliver Their Applications Tuned and Optimized for High-Performance News Facts Enabling Independent Software Vendors (ISVs) and other members of Oracle Partner Network (OPN) to rapidly build and deliver faster, more reliable applications to end customers, Oracle today introduced Oracle Exastack Ready, available now, and Oracle Exastack Optimized, available in fall 2011 through OPN. The Oracle Exastack Program focuses on helping ISVs run their solutions on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud -- integrated systems in which the software and hardware are engineered to work together. These products provide partners with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Leveraging the new Oracle Exastack Program in which applications can qualify as Oracle Exastack Ready or Oracle Exastack Optimized, partners can use available OPN resources to optimize their applications to run faster and more reliably -- providing increased performance to their end users. By deploying their applications on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud, ISVs can reduce the cost, time and support complexities typically associated with building and maintaining a disparate application infrastructure -- enabling them to focus more on their core competencies, accelerating innovation and delivering superior value to customers. After qualifying their applications as Oracle Exastack Ready, partners can note to customers that their applications run on and support Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud component products including Oracle Solaris, Oracle Linux, Oracle Database and Oracle WebLogic Server. Customers can be confident when choosing a partner's Oracle Exastack Optimized application, knowing it has been tuned by the OPN member on Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud with a goal of delivering optimum speed, scalability and reliability. Partners participating in the Oracle Exastack Program can also leverage their Oracle Exastack Ready and Oracle Exastack Optimized applications to advance to Platinum or Diamond level in OPN. Oracle Exastack Programs Provide ISVs a Reliable, High-Performance Application Infrastructure With the Oracle Exastack Program ISVs have several options to qualify and tune their applications with Oracle Exastack, including: Oracle Exastack Ready: Oracle Exastack Ready provides qualifying partners with specific branding and promotional benefits based on their adoption of Oracle products. If a partner application supports the latest major release of one of these products, the partner may use the corresponding logo with their product marketing materials: Oracle Solaris Ready, Oracle Linux Ready, Oracle Database Ready, and Oracle WebLogic Ready. Oracle Exastack Ready is available to OPN members at the Gold level or above. Additionally, OPN members participating in the program can leverage their Oracle Exastack Ready applications toward advancement to the Platinum or Diamond levels in the OPN Specialized program and toward achieving Oracle Exastack Optimized status. Oracle Exastack Optimized: When available, for OPN members at the Gold level or above, Oracle Exastack Optimized will provide direct access to Oracle technical resources and dedicated Oracle Exastack lab environments so OPN members can test and tune their applications to deliver optimal performance and scalability on Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud. Oracle Exastack Optimized will provide OPN members with specific branding and promotional benefits including the use of the Oracle Exastack Optimized logo. OPN members participating in the program will also be able to leverage their Oracle Exastack Optimized applications toward advancement to Platinum or Diamond level in the OPN Specialized program. Oracle Exastack Labs and ISV Enablement: Dedicated Oracle Exastack lab environments and related technical enablement resources (including Guided Learning Paths and Boot Camps) will be available through OPN for OPN members to further their knowledge of Oracle Exastack offerings, and qualify their applications for Oracle Exastack Optimized or Oracle Exastack Ready. Oracle Exastack labs will be available to qualifying OPN members at the Gold level or above. Partners are eligible to participate in the Oracle Exastack Ready program immediately, which will help them meet the requirements to attain Oracle Exastack Optimized status in the future. Guidelines for Oracle Exastack Optimized, as well as Oracle Exastack Labs will be available in fall 2011. Supporting Quotes "In order to effectively differentiate their software applications in the marketplace, ISVs need to rapidly deliver new capabilities and performance improvements," said Judson Althoff, Oracle senior vice president of Worldwide Alliances and Channels and Embedded Sales. "With Oracle Exastack, ISVs have the ability to optimize and deploy their applications with a complete, integrated and cloud-ready infrastructure that will help them accelerate innovation, unlock new features and functionality, and deliver superior value to customers." "We view performance as absolutely critical and a key differentiator," said Tom Stock, SVP of Product Management, GoldenSource. "As a leading provider of enterprise data management solutions for securities and investment management firms, with Oracle Exadata Database Machine, we see an opportunity to notably improve data processing performance -- providing high quality 'golden copy' data in a reduced timeframe. Achieving Oracle Exastack Optimized status will be a stamp of approval that our solution will provide the performance and scalability that our customers demand." "As a leading provider of Revenue Intelligence solutions for telecommunications, media and entertainment service providers, our customers continually demand more readily accessible, enriched and pre-analyzed information to minimize their financial risks and maximize their margins," said Alon Aginsky, President and CEO of cVidya Networks. "Oracle Exastack enables our solutions to deliver the power, infrastructure, and innovation required to transform our customers' business operations and stay ahead of the game." Supporting Resources Oracle PartnerNetwork (OPN) Oracle Exastack Oracle Exastack Datasheet Judson Althoff blog Connect with the Oracle Partner community at OPN on Facebook, OPN on LinkedIn, OPN on YouTube, or OPN on Twitter

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• Java Embedded @ JavaOne: Q & A

  - by terrencebarr

  There has been a lot of interest in Java Embedded @ JavaOne since it was announced a short while ago (see my previous post). As this is a new conference we did get a number of questions regarding the conference. So we put together a brief Q & A on audience focus, dates, registrations, pricing, submissions, etc. Hope this helps and, remember, the Call for Papers ends next week, Jul 18th 2012! Cheers, – Terrence    Java Embedded @ JavaOne : Q & A  Q. Where can I learn more about “Java Embedded @ JavaOne”? A. Please visit: http://oracle.com/javaone/embedded Q. What is the purpose of “Java Embedded @ JavaOne”? A. This net-new event is designed to provide business and technical decision makers, as well as Java embedded ecosystem partners, a unique occasion to come together and learn about how they can use Java Embedded technologies for new business opportunities. Q. What broad audiences would benefit by attending “Java Embedded @ JavaOne”? A. Java licensees; Government agencies; ISVs, Device Manufacturers; Service Providers such as Telcos, Utilities, Healthcare, Energy, Smart Grid/Smart Metering; Automotive/Telematics; Home/Building Automation; Factory Automation; Media/TV; and Payment vendors. Q. What business titles would benefit by attending “Java Embedded @ JavaOne”? A. The ideal audience for this event is business and technical decision makers (e.g. System Integrators, CTO, CXO, Chief Architects/Architects, Business Development Managers, Project Managers, Purchasing managers, Technical Leads, Senior Decision Makers, Practice Leads, R&D Heads, and Development Managers/Leads). Q. When is “Java Embedded @ JavaOne” taking place? A. The event takes place on Wednesday, Oct. 3th through Thursday, Oct. 4th. Q. Where is “Java Embedded @ JavaOne” taking place? A. The event takes place in the Hotel Nikko. Q. Won’t “Java Embedded @ JavaOne” impact the flagship JavaOne conference since the Hotel Nikko is one of the 3 flagship JavaOne conference’s venue hotels? A. No. Separate space in the Hotel Nikko will be used for “Java Embedded @ JavaOne” and will in no way impact scale and scope of the flagship JavaOne conference’s content mix. Q. Will there be a call for papers for “Java Embedded @ JavaOne”? A. Yes.  The call for papers has started but is ONLY for business focused submissions. Q. What type of business submissions can I make for “Java Embedded @ JavaOne”? A. We are accepting 3 types of business submissions: Best Practices: Java Embedded business solutions, methods, and techniques that consistently show results superior to those achieved with other means, as well as discussions on how Java Embedded can improve business operations, and increase competitive differentiation and profitability. Case Studies: Discussions with Oracle customers and partners that describe the unique business drivers that convinced them to implement Java Embedded as part of an infrastructure technology mix. The discussions will highlight the issues they faced, the decision making involved, and the implementation choices made to create value and improve business differentiation. Panel: Moderator-driven open discussion focused on the emerging opportunities Java Embedded offers businesses, as well as other topics such as strategy, overcoming common challenges, etc. Q. What is the call for papers timeline for “Java Embedded @ JavaOne”? A. The timeline is as follows: CFP Launched – June 18th Deadline for submissions – July 18th Notifications (Accepts/Declines) – week of July 29th Deadline for speakers to accept speaker invitation – August 10th Presentations due for review – August 31st Q. Where can I find more call for paper details for “Java Embedded @ JavaOne”? A. Please go to: http://www.oracle.com/javaone/embedded/call-for-papers/information/index.html Q. How much does it cost to attend “Java Embedded @ JavaOne”? A. The cost to attend is: $595.00 U.S. — Early Bird (Launch date – July 13, 2012) $795.00 U.S. — Pre-Registration (July 14 – September 28, 2012) $995.00 U.S. — Onsite Registration (September 29 – October 4, 2012) Q. Can an attendee of the flagship JavaOne event and Oracle OpenWorld attend “Java Embedded @ JavaOne”? ?A. Yes.  Attendees of both the flagship JavaOne event and Oracle OpenWorld can attend “Java Embedded @ JavaOne” by purchasing a $100.00 U.S. upgrade to their full conference pass. Filed under: Mobile & Embedded Tagged: Call for Papers, Java Embedded @ JavaOne, JavaOne San Francisco

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• Interview with Tomas Ulin at the MySQL Innovation Day

  - by Monica Kumar

  MySQL Innovation Day held on June 5, 2012 was a great event for the MySQL engineers, users and customers to gather, share and network. I was able to get a few minutes with Tomas Ulin, Vice President of MySQL Engineering at Oracle, to ask him some questions. Here are the highlights of my interview with Tomas. Monica: This was the first MySQL Innovation Day, correct?  Why now, what was the strategy behind hosting this kind of event? Tomas: In the last year, we have rolled out an incredible number of MySQL events worldwide – some targeted at developers that are new to MySQL and others for the MySQL savvy. At the MySQL Innovation Day, our first event of this kind,, we had a number of our key engineers presenting lightning talks delivering previews of key new features as well as discussing roadmap. Our goal is to keep an open dialogue with the MySQL community. In fact, we are hosting a two-day conference, another first, for the MySQL community called MySQL Connect on Sept. 29-30 in San Francisco. If you attended the MySQL Innovation Day and liked what we did, you are going to love MySQL Connect. We’ll have a lot more of our engineers and many users and community members presenting hour long sessions and hands on labs. Our engineers will be presenting new MySQL features as well offer previews of upcoming enhancements. Monica: What's the big take-away from today's MySQL Innovation Day? Tomas: I hope the most important takeaway for attendees was to see that Oracle has been driving, and continues to drive MySQL innovation with a steady stream of new great GA and Development Milestone releases. Monica: What were attendees most interested in? What feedback did they have? Tomas: Feedback from attendees was incredibly positive and encouraging. In particular, they liked the interaction with the MySQL engineers and were also excited about the new early access features in MySQL 5.6 and MySQL Cluster 7.3. In addition, sessions delivered by MySQL users like Facebook, Pinterest and Twitter were very well received. For example, Pinterest talked about using MySQL to scale from 0 to billions of page views/month, Twitter talked about “Scaling twitter with MySQL” and Facebook discussed the many options to implement MySQL master failover solutions. The presentations are already available for download while some of the session videos will be made available on the MySQL Innovation Day web page shortly. Monica: How would you distinguish the use of MySQL vs. Oracle Database? What key factors should customers consider? Tomas: MySQL and Oracle Database complement each other. They are very different products, best suited to different use cases. Customers can choose world-class solutions from Oracle to fulfill a variety of needs. MySQL is a great choice for enterprise web-based, custom and embedded apps. Oracle Database is the leading choice for enterprise packaged applications such as ERP, CRM as well as high-end data warehousing and business intelligence applications. Monica: What are the highlights of the current MySQL 5.6 Development Milestone Release and early access features for MySQL Cluster 7.3? Tomas: MySQL 5.6 development milestone release builds on MySQL 5.5 by improving: Optimizer for better Performance, Scalability Performance Schema for better instrumentation InnoDB for better transactional throughput Replication for higher availability, data integrity NoSQL options for more flexibility We announced some new early access features in MySQL 5.6, including binary log group commit. We also announced early access features in MySQL Cluster 7.3 including support for foreign key constraints. Monica: How do people get these releases? Tomas: You can access development milestone releases by going to: http://dev.mysql.com/downloads/mysqlThen select the “Development Release” tab. The MySQL Cluster 7.3 and other early access features can be downloaded at: http://labs.mysql.com Monica: What's coming up next for MySQL? Tomas: Our development team is working in overdrive, cranking out new features with community feedback. Don’t miss the MySQL Connect conference being held in San Francisco on Sept. 29 and 30th. My team and I will be there. I hope you can join us! Monica: Thank you for your time, Tomas. I look forward to seeing you at the MySQL Connect conference. To our followers, I hope you found this interview informative. I welcome your comments. Please stay tuned here for more updates on MySQL. Note: Monica Kumar is Senior Director of product marketing for Linux, Virtualization and MySQL at Oracle.

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• Protecting offline IRM rights and the error "Unable to Connect to Offline database"

  - by Simon Thorpe

  One of the most common problems I get asked about Oracle IRM is in relation to the error message "Unable to Connect to Offline database". This error message is a result of how Oracle IRM is protecting the cached rights on the local machine and if that cache has become invalid in anyway, this error is thrown. Offline rights and security First we need to understand how Oracle IRM handles offline use. The way it is implemented is one of the main reasons why Oracle IRM is the leading document security solution and demonstrates our methodology to ensure that solutions address both security and usability and puts the balance of these two in your control. Each classification has a set of predefined roles that the manager of the classification can assign to users. Each role has an offline period which determines the amount of time a user can access content without having to communicate with the IRM server. By default for the context model, which is the classification system that ships out of the box with Oracle IRM, the offline period for each role is 3 days. This is easily changed however and can be as low as under an hour to as long as years. It is also possible to switch off the ability to access content offline which can be useful when content is very sensitive and requires a tight leash. So when a user is online, transparently in the background, the Oracle IRM Desktop communicates with the server and updates the users rights and offline periods. This transparent synchronization period is determined by the server and communicated to all IRM Desktops and allows for users rights to be kept up to date without their intervention. This allows us to support some very important scenarios which are key to a successful IRM solution. A user doesn't have to make any decision when going offline, they simply unplug their laptop and they already have their offline periods synchronized to the maximum values. Any solution that requires a user to make a decision at the point of going offline isn't going to work because people forget to do this and will therefore be unable to legitimately access their content offline. If your rights change to REMOVE your access to content, this also happens in the background. This is very useful when someone has an offline duration of a week and they happen to make a connection to the internet 3 days into that offline period, the Oracle IRM Desktop detects this online state and automatically updates all rights for the user. This means the business risk is reduced when setting long offline periods, because of the daily transparent sync, you can reflect changes as soon as the user is online. Of course, if they choose not to come online at all during that week offline period, you cannot effect change, but you take that risk in giving the 7 day offline period in the first place. If you are added to a NEW classification during the day, this will automatically be synchronized without the user even having to open a piece of content secured against that classification. This is very important, consider the scenario where a senior executive downloads all their email but doesn't open any of it. Disconnects the laptop and then gets on a plane. During the flight they attempt to open a document attached to a downloaded email which has been secured against an IRM classification the user was not even aware they had access to. Because their new role in this classification was automatically synchronized their experience is a good one and the document opens. More information on how the Oracle IRM classification model works can be found in this article by Martin Abrahams. So what about problems accessing the offline rights database? So onto the core issue... when these rights are cached to your machine they are stored in an encrypted database. The encryption of this offline database is keyed to the instance of the installation of the IRM Desktop and the Windows user account. Why? Well what you do not want to happen is for someone to get their rights for content and then copy these files across hundreds of other machines, therefore getting access to sensitive content across many environments. The IRM server has a setting which controls how many times you can cache these rights on unique machines. This is because people typically access IRM content on more than one computer. Their work desktop, a laptop and often a home computer. So Oracle IRM allows for the usability of caching rights on more than one computer whilst retaining strong security over this cache. So what happens if these files are corrupted in someway? That's when you will see the error, Unable to Connect to Offline database. The most common instance of seeing this is when you are using virtual machines and copy them from one computer to the next. The virtual machine software, VMWare Workstation for example, makes changes to the unique information of that virtual machine and as such invalidates the offline database. How do you solve the problem? Resolution is however simple. You just delete all of the offline database files on the machine and they will be recreated with working encryption when the Oracle IRM Desktop next starts. However this does mean that the IRM server will think you have your rights cached to more than one computer and you will need to rerequest your rights, even though you are only going to be accessing them on one. Because it still thinks the old cache is valid. So be aware, it is good practice to increase the server limit from the default of 1 to say 3 or 4. This is done using the Enterprise Manager instance of IRM. So to delete these offline files I have a simple .bat file you can use; Download DeleteOfflineDBs.bat Note that this uses pskillto stop the irmBackground.exe from running. This is part of the IRM Desktop and holds open a lock to the offline database. Either kill this from task manager or use pskillas part of the script.

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• CQRS &ndash; Questions and Concerns

  - by Dylan Smith

  I’ve been doing a lot of learning on CQRS and Event Sourcing over the last little while and I have a number of questions that I haven’t been able to answer. 1. What is the benefit of CQRS when compared to a typical DDD architecture that uses Event Sourcing and properly captures intent and behavior via verb-based commands? (other than Scalability) 2. When using CQRS what do you do with complex query-based logic? I’m going to elaborate on #1 in this blog post and I’ll do a follow-up post on #2. I watched through Greg Young’s video on the business benefits of CQRS + Event Sourcing and first let me say that I thought it was an excellent presentation that really drives home a lot of the benefits to this approach to architecture (I watched it twice in a row I enjoyed it so much!). But it didn’t answer some of my questions fully (I wish I had been there to ask these of Greg in person!). So let me pick apart some of the points he makes and how they relate to my first question above. I’m completely sold on the idea of event sourcing and have a clear understanding of the benefits that it brings to the table, so I’m not going to question that. But you can use event sourcing without going to a CQRS architecture, so my main question is around the benefits of CQRS + Event Sourcing vs Event Sourcing + Typical DDD architecture Architecture with Event Sourcing + Commands on Left, CQRS on Right Greg talks about how the stereotypical architecture doesn’t support DDD, but is that only because his diagram shows DTO’s coming up from the client. If we use the same diagram but allow the client to send commands doesn’t that remove a lot of the arguments that Greg makes against the stereotypical architecture? We can now introduce verbs into the system. We can capture intent now (storing it still requires event sourcing, but you can implement event sourcing without doing CQRS) We can create a rich domain model (as opposed to an anemic domain model) Scalability is obviously a benefit that CQRS brings to the table, but like Greg says, very few of the systems we create truly need significant scalability Greg talks about the ability to scale your development efforts. He says CQRS allows you to split the system into 3 parts (Client, Domain/Commands, Reads) and assign 3 teams of developers to work on them in parallel; letting you scale your development efforts by 3x with nearly linear gains. But in the stereotypical architecture don’t you already have 2 separate modules that you can split your dev efforts between: The client that sends commands/queries and receives DTO’s, and the Domain which accepts commands/queries, and generates events/DTO’s. If this is true it’s not really a 3x scaling you achieve with CQRS but merely a 1.5x scaling which while great doesn’t sound nearly as dramatic (“I can do it with 10 devs in 12 months – let me hire 5 more and we can have it done in 8 months”). Making the Query side “stupid simple” such that you can assign junior developers (or even outsource it) sounds like a valid benefit, but I have some concerns over what you do with complex query-based logic/behavior. I’m going to go into more detail on this in a follow-up blog post shortly. He also seemed to focus on how “stupid-simple” it is doing queries against the de-normalized data store, but I imagine there is still significant complexity in the event handlers that interpret the events and apply them to the de-normalized tables. It sounds like Greg suggests that because we’re doing CQRS that allows us to apply Event Sourcing when we otherwise wouldn’t be able to (~33:30 in the video). I don’t believe this is true. I don’t see why you wouldn’t be able to apply Event Sourcing without separating out the Commands and Queries. The queries would just operate against the domain model instead of the database. But you’d still get the benefits of Event Sourcing. Without CQRS the queries would only be able to operate against the current state rather than the event history, but even in CQRS the domain behaviors can only operate against the current state and I don’t see that being a big limiting factor. If some query needs to operate against something that is not captured by the current state you would just have to update the domain model to capture that information (no different than if that statement were made about a Command under CQRS). Some of the benefits I do see being applicable are that your domain model might end up being simpler/smaller since it only needs to represent the state needed to process commands and not worry about the reads (like the Deactivate Inventory Item and associated comment example that Greg provides). And also commands that can be handled in a Transaction Script style manner by the command handler simply generating events and not touching the domain model. It also makes it easier for your senior developers to focus on the command behavior and ignore the queries, which is usually going to be a better use of their time. And of course scalability. If anybody out there has any thoughts on this and can help educate me further, please either leave a comment or feel free to get in touch with me via email:

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• Off The Beaten Path—Three Things Growing Midsize Companies are Thankful For

  - by Christine Randle

  By: Jim Lein, Senior Director, Oracle Accelerate Last Sunday I went on a walkabout.  That’s when I just step out the door of my Colorado home and hike through the mountains for hours with no predetermined destination. I favor “social trails”, the unmapped routes pioneered by both animal and human explorers.  These tracks  are usually more challenging than established, marked routes and you can’t be 100% sure of where you’re going to end up. But I’ve found the rewards to be much greater. For awhile, I pondered on how—depending upon your perspective—the current economic situation worldwide could be viewed as either a classic “the glass is half empty” or a “the glass is half full” scenario. Midsize companies buy Oracle to grow and so I’m continually amazed and fascinated by the success stories our customers relate to me.  Oracle’s successful midsize companies are growing via innovation, agility, and opportunity. For them, the glass isn’t half full—it’s overflowing. Growing Midsize Companies are Thankful for: Innovation The sun angling through the pine trees reminded me of a conversation with a European customer a year ago May.  You might not recognize the name but, chances are, your local evening weather report relies on this company’s weather observation, monitoring and measurement products.  For decades, the company was recognized in its industry for product innovation, but its recent rapid growth comes from tailoring end to end product and service solutions based on the needs of distinctly different customer groups across industrial, public sector, and defense sectors.  Hours after that phone call I was walking my dog in a local park and came upon a small white plastic box sprouting short antennas and dangling by a nylon cord from a tree branch.  I cut it down. The name of that customer’s company was stamped on the housing. “It’s a radiosonde from a high altitude weather balloon,” he told me the next day. “Keep it as a souvenir.”  It sits on my fireplace mantle and elicits many questions from guests. Growing Midsize Companies are Thankful for: Agility In July, I had another interesting discussion with the CFO of an Asia-Pacific company which owns and operates a large portfolio of leisure assets. They are best known for their epic outdoor theme parks. However, their primary growth today is coming from a chain of indoor amusement centers in the USA where billiards, bowling, and laser tag take the place of roller coasters, kiddy rides, and wave pools. With mountains and rivers right out my front door, I’m not much for theme parks, but I’ll take a spirited game of laser tag any day.  This company has grown dramatically since first implementing Oracle ERP more than a decade ago. Their profitable expansion into a completely foreign market is derived from the ability to replicate proven and efficient best business practices across diverse operating environments.  They recently went live on Oracle’s Fusion HCM and Taleo. Their CFO explained to me how, with thousands of employees in three countries, Fusion HCM and Taleo would enable them to remain incredibly agile by acting on trends linking individual employee performance to their management, establishing and maintaining those best practices. Growing Midsize Companies are Thankful for: Opportunity I have three GPS apps on my iPhone. I use them mainly to keep track of my stats—distance, time, and vertical gain. However, every once in awhile I need to find the most efficient route back home before dark from my current location (notice I didn’t use the word “lost”). In August I listened in on an interview with the CFO of another European company that designs and delivers telematics solutions—the integrated use of telecommunications and informatics—for managing the mobile workforce. These solutions enable customers to achieve evolutionary step-changes in their performance and service delivery. Forgive the overused metaphor, but this is route optimization on steroids.  The company’s executive team saw an opportunity in this emerging market and went “all in”. Consequently, they are being rewarded with tremendous growth results and market domination by providing the ability for their clients to collect and analyze performance information related to fuel consumption, service workforce safety, and asset productivity. This Thanksgiving, I’m thankful for health, family, friends, and a career with an innovative company that helps companies leverage top tier software to drive and manage growth. And I’m thankful to have learned the lesson that good things happen when you get off the beaten path—both when hiking and when forging new routes through a complex world economy. Halfway through my walkabout on Sunday, after scrambling up a long stretch of scree-covered hill, I crested a ridge with an obstructed view of 14,265 ft Mt Evans just a few miles to the west.  There, nowhere near a house or a trail, someone had placed a wooden lounge chair. Its wood was worn and faded but it was sturdy. I had lunch and a cold drink in my pack. Opportunity knocked and I seized it. Happy Thanksgiving.  

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• Social Business Forum Milano: Day 2

  - by me

  @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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• My History with Agile

  - by Robert May

  I’m going to write my history with Agile here.  That way, in future posts, I can refer back to it, instead of typing it out in the post that contains information you may actually want to read.  Note that I’m actually a pretty senior developer, and do lots of technical interviews.  I’m an Agile fan because of the difference it makes in peoples lives and the improvement in quality it brings, and I’ll sacrifice my technological advance to help teams. Management History I started management pretty early in my career, starting with the first job that I ever had.  I actually do NOT have a CS or similar degree.  I have a Bachelor’s of Business Administration with an emphasis in Computer Information Systems. My first management gigs were around call center work and were very schedule oriented.  I didn’t understand the true value of teams, and I’m ashamed to admit, I actually installed a fingerprint scanner as a time clock in this job.  I shudder to think of the impact that I had on the team spirit.  I didn’t even trust them enough to fill out their time cards correctly.  How sad. I was managing nearly 100 people in this position, with the help of a great set of subordinates. I did try to come up with reward programs for the team, but again, didn’t understand the concept of team, so instead of letting the team determine how the rewards should work, I mandated from on high, which isn’t a good thing. I was told that I wasn’t the type that would be a good manager by people whom I respected a lot.  They said it because I was a computer geek, since they don’t understand good management either, but in retrospect, they were right about me then.  I was too green. After my first job, I went on to other jobs and with the exception of one job, I’ve managed people at them all.  The rest of the management story is important for understanding agile, so I’ll save it for my next post. Technical History I’ve been in software development for many, many years.  I technically started programming on a commodore 64 in basic.  I didn’t know that I was programming, but I was sure having fun.  That was followed by batch files, Gorilla hacking (I always had to win), WordPerfect Macro programming and other things that taught me the basics. My first “real” job was with a telephone company, and that’s where I made my first database application in DataEase, wrote my first VBA app and started using real programming tools, like turbo pascal, vb3-vb5, and semi-real tools like RPG and VisualRPG.  I wrote my first web page in 1994, and built my first data driven web page in 1995 using perlDB.  You really can do anything with Perl.  At this time, I also started a Linux based internet service provider that is still in operation today.  One of the people I worked with is now a Microsoft employee building and designing frameworks you probably know well.  Smart guy.  I also built my first ASP applications connecting to Sql Server 6.5, setup Exchange 5.5 for the company, and many other system administration stuff.  I’m a programmer by choice, mostly because I don’t really like PC support. From there, I went on to a large state agency.  I got to see and maintain true waterfall projects.  5 years of maintaining the 200 VB COM+ (MTS, actually) dlls that were used to calculate a single number is a long time.  That was all Microsoft DNS technologies.  SQL Server and VB6 were the tools of choice, although .net started to be a factor near the end of employment.  I did some heavy XML work at this job and even wrote an XSD parser and validator in VB6 that was a shim until MSXML 3.0 came out.  Prior to 3.0, XSD’s weren’t supported, and I didn’t want to write DTDs. Ironically, jobs after this were more generic.  I pretty much settled in on the .net framework and revisions of it.  Lots of WPF, some silverlight, lots of ASP.NET, some SQL Azure, lots of SQL Server, some Oracle, but I don’t think that I was as passionate about development and technologies.  I was more into the management of development.  I like people. Technorati Tags: Agile,history

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• IOUG and Oracle Enterprise Manager User Community Twitter Chat and Sessions at OpenWorld

  - by Anand Akela

  Like last many years, we will have annual Oracle Users Forum on Sunday, September 30th, 2012 at Moscone West, Levels 2 & 3 . It will be open to all registered attendees of Oracle Open World and conferences running from September 29 to October 5, 2012 . This will be a great  opportunity to meet with colleagues, peers, and subject matter experts to share best practices, tips, and techniques around Oracle technologies. You could sit in on a special interest group (SIG) meeting or session and learn how to get more out of Oracle technologies and applications. IOUG and Oracle Enterprise Manager team invites you to join a Twitter Chat on Sunday, Sep. 30th from 11:30 AM to 12:30 PM.  IOUG leaders, Enterprise Manager SIG contributors and many Oracle Users Forum speakers will answer questions related to their experience with Oracle Enterprise Manager and the activities and resources available for  Enterprise Manager SIG members. You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c      (Needs Twitter credential for participating).  Feel free to join IOUG and Enterprise team members at the User Group Pavilion on 2nd Floor, Moscone West. Here is the complete list of Oracle Enterprise Manager sessions during the Oracle Users Forum : Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Time Session Title Speakers Location 8:00AM - 8:45AM UGF4569 - Oracle RAC Migration with Oracle Automatic Storage Management and Oracle Enterprise Manager 12c VINOD Emmanuel -Database Engineering, Dell, Inc. Wendy Chen - Sr. Systems Engineer, Dell, Inc. Moscone West - 2011 8:00AM - 8:45AM UGF10389 -  Monitoring Storage Systems for Oracle Enterprise Manager 12c Anand Ranganathan - Product Manager, NetApp Moscone West - 2016 9:00AM - 10:00AM UGF2571 - Make Oracle Enterprise Manager Sing and Dance with the Command-Line Interface Ray Smith - Senior Database Administrator, Portland General Electric Moscone West - 2011 10:30AM - 11:30AM UGF2850 - Optimal Support: Oracle Enterprise Manager 12c Cloud Control, My Oracle Support, and More April Sims - DBA, Southern Utah University Moscone West - 2011 11:30AM - 12:30PM IOUG and Oracle Enterprise Manager Joint Tweet Chat  Join IOUG Leaders, IOUG's Enterprise Manager SIG Contributors and Speakers on Twitter and ask questions related to practitioner's experience with Oracle Enterprise Manager and the new IOUG 's Enterprise Manager SIG. To attend and participate in the chat, please use hash tag #em12c on twitter.com or your favorite Twitter client. You can also go to tweetchat.com/room/em12c to watch the conversation or login with your twitter credentials to ask questions. User Group Pavilion 2nd Floor, Moscone West 12:30PM-2:00PM UGF5131 - Migrating from Oracle Enterprise Manager 10g Grid Control to 12c Cloud Control    Leighton Nelson - Database Administrator, Mercy Moscone West - 2011 2:15PM-3:15PM UGF6511 -  Database Performance Tuning: Get the Best out of Oracle Enterprise Manager 12c Cloud Control Mike Ault - Oracle Guru, TEXAS MEMORY SYSTEMS INC Tariq Farooq - CEO/Founder, BrainSurface Moscone West - 2011 3:30PM-4:30PM UGF4556 - Will It Blend? Verifying Capacity in Server and Database Consolidations Jeremiah Wilton - Database Technology, Blue Gecko / DatAvail Moscone West - 2018 3:30PM-4:30PM UGF10400 - Oracle Enterprise Manager 12c: Monitoring, Metric Extensions, and Configuration Best Practices Kellyn Pot'Vin - Sr. Technical Consultant, Enkitec Moscone West - 2011 Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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