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• PASS Summit for SQL Starters

  - by Davide Mauri

  I’ve received a buch of emails from PASS Summit “First Timers” that are also somehow new to SQL Server (for “somehow” I mean people with less than 6 month experience but with some basic knowledge of SQL Server engine) or are catching up from SQL Server 2000. The common question regards the session one should not miss to have a broad view of the entire SQL Server platform have some insight into some specific areas of SQL Server Given that I’m on (semi-)vacantion and that I have more free time (not true, I have to prepare slides & demos for several conferences, PASS Summit  - Building the Agile Data Warehouse with SQL Server 2012 - and PASS 24H - Agile Data Warehousing with SQL Server 2012 - among them…but let’s pretend it to be true), I’ve decided to make a post to answer to this common questions. Of course this is my personal point of view and given the fact that the number and quality of session that will be delivered at PASS Summit is so high that is very difficoult to make a choice, fell free to jump into the discussion and leave your feedback or – even better – answer with another post. I’m sure it will be very helpful to all the SQL Server beginners out there. I’ve imposed to myself to choose 6 session at maximum for each Track. Why 6? Because it’s the maximum number of session you can follow in one day, and given that all the session will be on the Summit DVD, they are the answer to the following question: “If I have one day to spend in training, which session I should watch?”. Of course a Summit is not like a Course so a lot of very basics concept of well-established technologies won’t be found here. Analysis Services, Integration Services, MDX are not part of the Summit this time (at least for the basic part of them). Enough with that, let’s start with the session list ideal to have a good Overview of all the SQL Server Platform: Geospatial Data Types in SQL Server 2012 Inside Unstructured Data: SQL Server 2012 FileTable and Semantic Search XQuery and XML in SQL Server: Common Problems and Best Practice Solutions Microsoft's Big Play for Big Data Dashboards: When to Choose Which MSBI Tool Microsoft BI End-User Tools 360° for what concern Database Development, I recommend the following sessions Understanding Transaction Isolation Levels What to Look for in Execution Plans Improve Query Performance by Fixing Bad Parameter Sniffing A Window into Your Data: Using SQL Window Functions Practical Uses and Optimization of New T-SQL Features in SQL Server 2012 Taking MERGE Beyond the Basics For Business Intelligence Information Delivery Analyzing SSAS Data with Excel Building Compelling Power View Reports Managed Self-Service BI PowerPivot 101  SharePoint for Business Intelligence The Best Microsoft BI Tools You've Never Heard Of and for Business Intelligence Architecture & Development BI Power Hour Building a Tabular Model Database Enterprise Information Management: Bringing Together SSIS, DQS, and MDS SSIS Design Patterns Storing Columnstore Indexes Hadoop and Its Ecosystem Components in Action Beside the listed sessions, First Timers should also take a look the the page PASS set up for them: http://www.sqlpass.org/summit/2012/Connect/FirstTimers.aspx See you at PASS Summit!

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• Innovation for Retailers

  - by David Dorf

  One of my main objectives for this blog is to point out emerging technologies and how they might apply to the retail industry.  But ideas are just the beginning; retailers either have to rely on vendors or have their own lab to explore these ideas and see which ones work.  (A healthy dose of both is probably the best solution.)  The Nordstrom Innovation Lab is a fine example of dedicating resources to cultivate ideas and test prototypes. The video below, from 2011, is a case study in which the team builds an iPad app that helps customers purchase sunglasses in the store.  Customers take pictures of themselves wearing different sunglasses, then can do side-by-side comparisons. There are a few interesting take-aways from their process.  First, they are working in the store alongside employees and customers.  There's no concept of documenting all the requirements then building the product.  Instead, they work closely with those that will be using the app in order to fully understand what's needed.  When they find an issue, they change the software onsite and try again.  This iterative prototyping ensures their product hits the mark.  Feels like Extreme Programming if you recall that movement. Second, they have time-boxed the project to one week.  Either it works or it doesn't, and either way they've only expended a week's worth of resources.  Innovation always entails failure, and those that succeed are often good at detecting failure quickly then adjusting.  Fail fast and fail often. Third, its not always about technology.  I was impressed they used paper designs to walk through user stories and help understand the needs of the customer.  Pen and paper is the innovator's most powerful tool. Our Retail Applied Research (RAR) team uses some of these concepts in our development process.  (Calling it a process is probably overkill.)  We try to give life to concepts quickly so the rest of organization can help us decide if we're heading the right direction.  It takes many failures before finding a successful product.

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• Moms on Mobile: Are They Way Ahead of You?

  - by Mike Stiles

  You may have no idea how much and how fast moms are embracing mobile. Of all the demographics that can be targeted by marketers, moms have always been at or near the top of the list. And why not? They’re running households, they’re all over town, they’re making buying decisions, and they’re influencing family and friends. They, out of necessity, become masters of efficiency and time management. So when a technology tool, like mobile, comes along that assists with that efficiency and time management, we would obviously expect them to take advantage of it. So if it’s obvious, why are so many big, sophisticated brands left choking on the dust of moms who have zoomed past them in the adoption of mobile, and social on mobile? Let’s break down some hard truths as presented by a Mojiava report: -Moms spend 6.1 hours per day on average on their smartphones – more than magazines, TV or radio. -46% took action after seeing a mobile ad. -51% self-identify as “addicted” to their smartphone. -Households with an income of $25K-$50K have about the same mobile penetration among moms as those with incomes of $50K-$75K. So mobile is regarded as a necessity for middle-class moms. -Even moms without smartphones spend 2.5 hours on average per day on some connected mobile device. -Of moms with such devices, 9.8% have an iPad, 9.5% a Kindle and 5.7% an iPod Touch. -Of tablet-owning moms, 97% bought something using their tablet in the last month. -31% spend over 10 hours per week on their tablet, but less than 2 hours per week on their PCs. -62% of connected moms use shopping apps. -46% want to get info on their mobile while in a store. -Half of connected moms use social on their mobile. And they’re engaged. 81% are brand fans, 86% post updates, and 84% comment. If women and moms are one of your primary targets and you find yourself with no strong social channels where content is driving engagement and relationship-building, with sites not optimized for mobile, or with no tablet or smartphone apps, you have been solidly left behind by your customers and prospects. And their adoption of mobile and social on mobile is only exponentially speeding up, not slowing down. How much sense does it make when your customer is ready to act on your mobile ad, wants to user your iPad app to buy something from you, wants to be your fan on Facebook, wants to get messages and deals from you while they’re in your store…but you’re completely absent? I’ll help you cheat on the test by giving you the answer…no sense at all. Catch up to momma.

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• Upgrades from Beta or CTP SQL Server Software is NOT Supported

  - by BuckWoody

  As of this writing, SQL Server 2008 R2 has released, and just like every release, I get e-mails and calls from folks with this question: “Can I upgrade from Customer Technical Preview (CTP) x or Beta #x or Release Candidate (RC) to the “Released to Manufacturing” (RTM) version?” No. Right up until the last minute, things are changing in the code – and you want that to happen. Our internal testing runs right up until the second we lock down for release, and we watch the CTP/RC/Beta reports to make sure there are no show-stoppers, and fix what we find. And it’s not just “big” changes you need to worry about – a simple change in one line of code can have a massive effect. I know, I know – you’ve possibly upgraded an RC or CTP to the RTM version and it worked “just fine”. But hear this tale: I’ve dealt with someone who faced this exact situation in SQL Server 2008. They upgraded (which is clearly prohibited in the documentation) from a CTP to the RTM version over a year ago. Everything was working fine. But then…one day they had an issue. Couldn’t fix it themselves, we took a look, days went by, and we finally had to call in the big guns for support. Turns out, the upgrade was the problem. So we had to come up with some elaborate schemes to get the system migrated over while they were in production. This was painful for everyone involved. So the answer is still no. Just don’t do it. There is one caveat to this story – if you are a “TAP” customer (you’ll know if you are), we help you move from the CTP products to RTM, but that’s a special case that we track carefully and send along special instructions and tools to help you along. That level of effort isn’t possible on a large scale, so it’s not just a magic tool that we run to upgrade from CTP to RTM. So again, unless you’re a TAP customer, it’s a no-no. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Capture a Query Executed By An Application Or User Against a SQL Server Database in Less Than a Minute

  - by Compudicted

  At times a Database Administrator, or even a developer is required to wear a spy’s hat. This necessity oftentimes is dictated by a need to take a glimpse into a black-box application for reasons varying from a performance issue to an unauthorized access to data or resources, or as in my most recent case, a closed source custom application that was abandoned by a deserted contractor without source code. It may not be news or unknown to most IT people that SQL Server has always provided means of back-door access to everything connecting to its database. This indispensible tool is SQL Server Profiler. This “gem” is always quietly sitting in the Start – Programs – SQL Server <product version> – Performance Tools folder (yes, it is for performance analysis mostly, but not limited to) ready to help you! So, to the action, let’s start it up. Once ready click on the File – New Trace button, or using Ctrl-N with your keyboard. The standard connection dialog you have seen in SSMS comes up where you connect the standard way: One side note here, you will be able to connect only if your account belongs to the sysadmin or alter trace fixed server role. Upon a successful connection you must be able to see this initial dialog: At this stage I will give a hint: you will have a wide variety of predefined templates: But to shorten your time to results you would need to opt for using the TSQL_Grouped template. Now you need to set it up. In some cases, you will know the principal’s login name (account) that needs to be monitored in advance, and in some (like in mine), you will not. But it is VERY helpful to monitor just a particular account to minimize the amount of results returned. So if you know it you can already go to the Event Section tab, then click the Column Filters button which would bring a dialog below where you key in the account being monitored without any mask (or whildcard):  If you do not know the principal name then you will need to poke around and look around for things like a config file where (typically!) the connection string is fully exposed. That was the case in my situation, an application had an app.config (XML) file with the connection string in it not encrypted: This made my endeavor very easy. So after I entered the account to monitor I clicked on Run button and also started my black-box application. Voilà, in a under a minute of time I had the SQL statement captured:

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• Unintentional run-in with C# thread concurrency

  - by geekrutherford

  For the first time today we began conducting load testing on a ASP.NET application already in production. Obviously you would normally want to load test prior to releasing to a production environment, but that isn't the point here.   We ran a test which simulated 5 users hitting the application doing the same actions simultaneously. The first few pages visited seemed fine and then things just hung for a while before the test failed. While the test was running I was viewing the performance counters on the server noting that the CPU was consistently pegged at 100% until the testing tool gave up.   Fortunately the application logs all exceptions including those unhandled to the database (thanks to log4net). I checked the log and low and behold the error was:   System.ArgumentException: An item with the same key has already been added. (The rest of the stack trace intentionally omitted)   Since the code was running with debug on the line number where the exception occured was also provided. I began inspecting the code and almost immediately it hit me, the section of code responsible for the exception is trying to initialize a static class. My next question was how is this code being hit multiple times when I have a rudimentary check already in place to prevent this kind of thing (i.e. a check on a public variable of the static class before entering the initializing routine). The answer...the check fails because the value is not set before other threads have already made it through.   Not being one who consistently works with threading I wasn't quite sure how to handle this problem. Fortunately a co-worker recalled having to lock a section of code in the past but couldn't recall exactly how. After a quick search on Google the solution is as follows:   Object objLock = new Object(); lock(objLock) { //logic requiring lock }   The lock statement takes an object and tells the .NET runtime that the current thread has exclusive access while the code within brackets is executing. Once the code completes, the lock is released for another thread to utilize.   In my case, I only need to execute the inner code once to initialize my static class. So within the brackets I have a check on a public variable to prevent it from being initialized again.

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• What to leave when you're leaving

  - by BuckWoody

  There's already a post on this topic - sort of. I read this entry, where the author did a good job on a few steps, but I found that a few other tips might be useful, so if you want to check that one out and then this post, you might be able to put together your own plan for when you leave your job.  I once took over the system administrator (of which the Oracle and SQL Server servers were a part) at a mid-sized firm. The outgoing administrator had about a two- week-long scheduled overlap with me, but was angry at the company and told me "hey, I know this is going to be hard on you, but I want them to know how important I was. I'm not telling you where anything is or what the passwords are. Good luck!" He then quit that day. It took me about three days to find all of the servers and crack the passwords. Yes, the company tried to take legal action against the guy and all that, but he moved back to his home country and so largely got away with it. Obviously, this isn't the way to leave a job. Many of us have changed jobs in the past, and most of us try to be very professional about the transition to a new team, regardless of the feelings about a particular company. I've been treated badly at a firm, but that is no reason to leave a mess for someone else. So here's what you should put into place at a minimum before you go. Most of this is common sense - which of course isn't very common these days - and another good rule is just to ask yourself "what would I want to know"? The article I referenced at the top of this post focuses on a lot of documentation of the systems. I think that's fine, but in actuality, I really don't need that. Even with this kind of documentation, I still perform a full audit on the systems, so in the end I create my own system documentation. There are actually only four big items I need to know to get started with the systems: 1. Where is everything/everybody?The first thing I need to know is where all of the systems are. I mean not only the street address, but the closet or room, the rack number, the IU number in the rack, the SAN luns, all that. A picture here is worth a thousand words, which is why I really like Visio. It combines nice graphics, full text and all that. But use whatever you have to tell someone the physical locations of the boxes. Also, tell them the physical location of the folks in charge of those boxes (in case you aren't) or who share that responsibility. And by "where" in this case, I mean names and phones.  2. What do they do?For both the servers and the people, tell them what they do. If it's a database server, detail what each database does and what application goes to that, and who "owns" that application. In my mind, this is one of hte most important things a Data Professional needs to know. In the case of the other administrtors or co-owners, document each person's responsibilities.   3. What are the credentials?Logging on/in and gaining access to the buildings are things that the new Data Professional will need to do to successfully complete their job. This means service accounts, certificates, all of that. The first thing they should do, of course, is change the passwords on all that, but the first thing they need is the ability to do that!  4. What is out of the ordinary?This is the most tricky, and perhaps the next most important thing to know. Did you have to use a "special" driver for that video card on server X? Is the person that co-owns an application with you mentally unstable (like me) or have special needs, like "don't talk to Buck before he's had coffee. Nothing will make any sense"? Do you have service pack requirements for a specific setup? Write all that down. Anything that took you a day or longer to make work is probably a candidate here. This is my short list - anything you care to add? Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• 3 Monitors, Ubuntu 12.04, Gnome 3, 2 nvidia cards, WITH xrandr or xinerama?

  - by Josh

  Ok. I have been banging my head against the wall for over a week now trying to get 3 monitors to work. I have: 1 - Nvidia 8600 GT 512MB PCIEx16 1 - Nvidia GT 240 1GB PCIEx16 They are not running in SLI (obviously). I have tried to use everything from tutorials to a few templates, all the way up to nvidia-settings, etc etc etc.. From what I hear, Xinerama doesnt like gnome 3 because of the compositing, although I have read a lot about using Xrandr instead, and getting the compositing working, but alas, I cannot. It always either crashes X and I have to replace the xorg.conf with my backup, or it defaults to the gnome-classic desktop, and on top of that, when it does default, it keeps adding more and more panels. Basically, I want to be able to use all 3 monitors (yes, just like in windows) to drag and drop from different windows. I have xorg-edit, but I am still not too sure on how to set this up? Is there any way to: A Get compositing working with 3 monitors, 2 nvidia cards, xinerama, and gnome 3? or BUse twinview with 3 monitors (I have heard it can be done by manually editing xorg.conf) or CSet up Xrandr to draw all 3 monitors with compositing. or DUse separate X for each monitor, and be able to use gnome with compositing, as well as drag between all 3 or EANYTHING. lol. I just want this to work. Any help you can provide would be greatly appreciated. BTW, I am running an ubuntu mini install with gnome. Everything works great but this. I can run it fine with 2 monitors and compositing, but not with 3. Also, what is the best GUI tool for editing xorg.conf? Im not finding anything that is up to date at all, and also is understandable by humans. haha. Im actually an engineer by trade, and have been working with computers a LONG time, but this xorg.conf stuff is really confusing the crap out of me. lol Thanks!

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• WebLogic Partner Community Newsletter September 2012

  - by JuergenKress

  Dear WebLogic partner community member Happy Birthday to our WebLogic partner Community! We launched the community a year ago, it is growing fast with almost 1,000 members and with a significant impact in our business. The WebLogic partner revenue grew significant last fiscal year. I would like to thank you for your contribution. It is indeed a great opportunity for your WebLogic service revenue, like consulting, implementation or training. There will be thousands of opportunities at our joint customer base, like iAs to WebLogic migration, J2EE platform consolidation or private clouds. We will continue to highlight these opportunities in our newsletter and offer you campaign kits. Please feel free to let us know if you are interested. I would also recommend you to give us your feedback in our WebLogic Partner Community Survey 2012! Your feedback is very important for us. We continue to offer free WebLogic 12c Bootcamps across Europe. Please make sure you register asap for your local training! In addition to this we plan to offer Exalogic 2.01 Bootcamp. If you are interested to attend it then please add your details to our wiki. Our ExaLogic kit is updated with ExaLogic 2.01 ppt & training & Installation check-list & tips & Web tier roadmap. In case you want to learn more about ExaLogic, please visit Qualogy virtual demo center. We have not only released the latest version of Tuxedo 12c but Andrejus also made a Performance Audit Tool - Runtime Diagnosis for ADF Applications which is available now. We uploaded the latest WebLogic 12c and Glassfish ppt presentation for your customer meetings to the WebLogic Community Workspace (WebLogic Community membership required). Are you ready and prepared for Oracle Open World 2012? Make sure you read our tips and enjoy the conference! WebLogic Server 11gR1 Interactive Quick Reference is a wonderful online overview. Make sure you do not miss it! If you want to try WebLogic why not in the Oracle Cloud - Java Cloud Service. Our Java Guru Adam Bien published a new book Real World Java EE Patterns. If you use Java on your machine, Please make sure that you update your Java SE. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsSeptember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• How can I create a flexible system for tiling a 2D RPG map?

  - by CptSupermrkt

  Using libgdx here. I've just finished learning some of the basics of creating a 2D environment and using an OrthographicCamera to view it. The tutorials I went through, however, hardcoded their tiled map in, and none made mention of how to do it any other way. By tiled map, I mean like Final Fantasy 1, where the world map is a grid of squares, each with a different texture. So for example, I've got a 6 tile x 6 tile map, using the following code: Array<Tile> tiles = new Array<Tile>(); tiles.add(new Tile(new Vector2(0,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(1,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(2,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(3,5), TileType.GRASS)); tiles.add(new Tile(new Vector2(4,5), TileType.STONE)); tiles.add(new Tile(new Vector2(5,5), TileType.STONE)); //... x5 more times. Given the random nature of the environment, for loops don't really help as I have to start and finish a loop before I was able to do enough to make it worth setting up the loop. I can see how a loop might be helpful for like tiling an ocean or something, but not in the above case. The above code DOES get me my final desired output, however, if I were to decide I wanted to move a piece or swap two pieces out, oh boy, what a nightmare, even with just a 6x6 test piece, much less a 1000x1000 world map. There must be a better way of doing this. Someone on some post somewhere (can't find it now, of course) said to check out MapEditor. Looks legit. The question is, if that is the answer, how can I make something in MapEditor and have the output map plug in to a variable in my code? I need the tiles as objects in my code, because for example, I determine whether or not a tile is can be passed through or collided with based on my TileTyle enum variable. Are there alternative/language "native" (i.e. not using an outside tool) methods to doing this?

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• Access to Salesforce.com Data Through Tableau Desktop

  - by dataintegration

  This article will explain how to connect to any of the RSSBus OData Connectors with Tableau's business intelligence tool. While the example uses the Salesforce Connector, the same process can be followed for any of the OData Connectors. Step 1: Download and install both the Salesforce Connector from RSSBus and Tableau Desktop from Tableau. Step 2: Next you will want to configure the Salesforce Connector to connect with your Salesforce.com account. If you browse to the Help tab in the Salesforce Connector application, there is a link to the Getting Started Guide which will walk you through setting up the Salesforce Connector. Step 3: Once you have successfully configured the Salesforce Connector application, you will want to open Tableau and select the Connect to data option at the top left of the window. Step 4: Here you will click on the option labeled OData under the section labeled On a server. Step 5: A new pop up will appear. The box under Step 1 of the pop-up must contain the OData URL of the Salesforce Connector table. You can find this by clicking on the Settings tab of the Salesforce Connector. Once you have found the OData entry URL, you will need to append the table name that you want Tableau to connect with to the OData entry URL. In this example, we will connect to the Account table. Thus, the URL we enter will be: http://localhost:8181/sfconnector/data/conn/odata.rsc/Account. You will also need to add authentication options in this step. To do this, select the Use a Username and Password option in Step 2 of the pop-up and enter the Username and Password of the user who has access to the Salesforce Connector. When you are done, click the Connect button in Step 3 of the pop-up. Step 6: When the connection to the Salesforce Connector is successful, give the connection a name and click the OK button. Step 7: The table columns will be listed on the left side under the Dimensions section of the workspace. Step 8: To view your Salesforce.com data, you can right click under the table name in the Data section at the top left of the dashboard and select the View Data option. Your Saleforce.com data will appear in Tableau.

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• Is multiple domain names and links from same IP causing poor search engine rankings?

  - by John

  I have an ecommerce website which is not doing so well in Google. I am trying to improve this of course, and am looking at some possibilities for why it isn't doing well. The website has four domain names, all of which have been indexed by Google. A few months ago I applied 301 redirects to any requests for two of the domain names so now it is down to two domain names (one is a .net, the other is a .com.au, the others were .net.au and .com). I prefer to use my main domain name (the .com.au), but one of the names has been around for a long time and has more inbound links. According to a PageRank tool, both are PR2. It is a Classic ASP site and up until recently had a lot of querystring parameters. In the last week or so I added URL rewriting so there is now no parameters for most pages. I don't do 301 redirects from the old URLs but instead I add the META canonical tag indicating the preferred new URL. At the same time I redesigned the site and improved title tags, META descriptions, and H tags but it hasn't been long enough yet for Google to index many of these yet. I also looked at what pages Google has indexed and strangely it has some strange pages in the index, there are a lot of pages which are actual keyword searches (more a bunch of random letters than an actual word). What I mean is that it is as if they had typed in something to search for in my search box - there are no links to pages like this and the only way of getting this is to type something in to the search box). So I added a META robots tag with noindex,nofollow anytime that I render pages like this. Years ago I set up a fake price comparison site which lists all my products and links back to my site. It has a different keyword rich domain name but is on the same server and same IP address. It's a completely different layout but does have the same product categories and product descriptions (although I have stripped formatting out of them so they are not identical except in text). I also have a few blog sites which again are on the same server/IP and all have advertising for the website. My questions are: What should I do with the multiple domains, just use one, or continue with two or more? Should I add 301 redirects, not just the META canonical tag? Any idea about Google indexing my search results page, and did I do the right thing with the META robots tag? Is the fake price comparison site likely to be causing problems? Are all the links to the site from other domain names but the same IP address likely to be causing problems? Thanks for any help. Sorry for so many questions in one.

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• Cannot install "ATI/AMD proprietary FGLRX graphics driver" (SystemError)

  - by Fisherman John

  I have just installed a fresh copy of 12.04.1 64bit. I formatted my PC completely and enabled updates during the installation. After the installation was complete, I went on updating my software. However, when I wanted to install the additional drivers using the Additional Drivers tool (namely "ATI/AMD proprietary FGLRX graphics driver"), it gave me this error: SystemError: E:Unable to correct problems, you have held broken packages. The same error shows up if I try installing the post-release updates driver. Installing the drivers from the terminal results in this output: XXXXXX:~$ sudo apt-get install fglrx [sudo] password for XXXXX: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: fglrx : Depends: lib32gcc1 but it is not going to be installed Depends: libc6-i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages." I get this using "sudo apt-get update": http://pastebin.com/AWAtDXjY But "sudo apt-get install fglrx" still get me this error: http://pastebin.com/RYM55bVN & "sudo apt-get -f install fglrx" gives me this error: http://pastebin.com/xxekajvP Any help would be greatly appreciated. (Please note that I'm new to Linux, coming directly from Windows. I have tried Ubuntu twice or so before, but it was not for a long period of time. The drivers got installed smoothly the few times I've tried Ubuntu, but post-release updates never worked for me.) [I am going to work now, so I can only answer from my phone. Can't really test any new solutions you may give me until ~10 hours from now on. Maybe more.] @stonedsquirrel When I try to run that command, I get this error: "XXXXXX:~$ sudo apt-get install fglrx [sudo] password for XXXXX: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: fglrx : Depends: lib32gcc1 but it is not going to be installed Depends: libc6-i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages." ie. I get the same error. ( I am Fisherman John, dunno how to login & thereby respond to your comment again _ )

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• High-Powered Sites for low Cost

  - by HighAltitudeCoder

  Ahh, I am experiencing the intimidation of my very first post - visible by the whole world. Ok, here goes.   This first post is nothing exceptional.  It is simply a recommendation based (fittingly, I suppose) upon the job search you may be gearing up for.  I find myself in this very situation right now.  And, I will take my own recommendation after posting this entry. Job-Seekers: To the left you will notice two links under "Recommended Learning".  I have found these links to be invaluable when it comes to re-tooling, re-familiarizing, or otherwise resharping my skills when looking for that next job. Often, you will find job-postings with the text, usually posted after a laborious list of qualifications indicating the company's desire to hire candidates who know what they are doing: "...Looking for a candidate who can hit the ground running...".  The interesting thing about this post to me is I've encountered many individuals who, after speaking and working with them for some time, I've realized are perfectly capable of hitting the ground running - and FAST.  But what if they speed off in the wrong direction? The next time you spearhead a major task in your job, ask yourself: Am I headed in the wrong direction?  There are many ways to do this.  In fact, I've found in this new field there are more tempting ways to steer your project in the wrong direction than there are good ones.  I don't want to suggest that every one of my posts will fall into the "right direction" category, however I do think a healthy dose of introspection of the pros and cons will always be beneficial before you set off. That said, allow me to expound on the previously mentioned links. These web sites are invaluable.  They demonstrate the capabilities of existing as well as new and upcoming tools available in several IDE's.  I've viewed many tutorials in LearnVisualStudio.NET, and only one or two so far in TrainingSpot, however I've been delighted in their simplicity and straightforward approach to proper usage of the particular tool or concept being discussed.  They have not (so far in my experience) demonstrated ways in which to use the tools that become cumbersome, impractical, or error-prone. Each website has step-by-step videos that can be paused, replayed, and most importantly, they are done in real time.  As the author is typing, the viewer gets to experience the coding experience from a first-person perspective, including syntax errors, unexpected behaviors, IDE setup idiosyncracies, everything.  A subtle value I've gained from these videos is that a certain degree of confusion and introspection is normal when working with new tools and exploring new paths.  They (as well as your own experience) are not to be feared, but enjoyed.  I highly recommend them. Good work, guys!

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• Why is Java the lingua franca at so many institutions?

  - by Billy ONeal

  EDIT: This question at first seems to be bashing Java, and I guess at this point it is a bit. However, the bigger point I am trying to make is why any one single language is chosen as the one end all be all solution to all problems. Java happens to be the one that's used so that's the one I had to beat on here, but I'm not intentionality ripping Java a new one :) I don't like Java in most academic settings. I'm not saying the language itself is bad -- it has several extremely desirable aspects, most importantly the ability to run without recompilation on most any platform. Nothing wrong with using the language for Your Next App ^TM. (Not something I would personally do, but that's more because I have less experience with it, rather than it's design being poor) I think it is a waste that high level CS courses are taught using Java as a language. Too many of my co-students cannot program worth a damn, because they don't know how to work in a non-garbage-collected world. They don't fundamentally understand the machines they are programming for. When someone can work outside of a garbage collected world, they can work inside of one, but not vice versa. GC is a tool, not a crutch. But the way it is used to teach computer science students is a as a crutch. Computer science should not teach an entire suite of courses tailored to a single language. Students leave with the idea that all good design is idiomatic Java design, and that Object Oriented Design is the ONE TRUE WAY THAT IS THE ONLY WAY THINGS CAN BE DONE. Other languages, at least one of them not being a garbage collected language, should be used in teaching, in order to give the graduate a better understanding of the machines. It is an embarrassment that somebody with a PHD in CS from a respected institution cannot program their way out of a paper bag. What's worse, is that when I talk to those CS professors who actually do understand how things operate, they share feelings like this, that we're doing a disservice to our students by doing everything in Java. (Note that the above would be the same if I replaced it with any other language, generally using a single language is the problem, not Java itself) In total, I feel I can no longer respect any kind of degree at all -- when I can't see those around me able to program their way out of fizzbuzz problems. Why/how did it get to be this way?

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• OSB unit testing, part 1 by Qualogy

  - by JuergenKress

  First you need to implement the simple bpel process like this : In my current project, I inherited a lot of OSB components that have been developed by (former) team members, but they all lack unit tests. This is a situation I really dislike, since this makes it much harder to refactor or bug-fix the existing code base. So, for all newly created components (and components I have to bug-fix) I strive to add unit tests. Of course, the unit tests will be created using my favourite testing tool: soapUI ! Unit of test The unit test should be created for the service composition, which in OSB terms should be the proxy service combination with its business service. Now, since you do not want to rely on any other services, you should provide mock services for all services invoked from your Component-Under-Test. In a previous article, I wrote about mocking your services in soapUI. While this approach would also be valid here, creating a mock service (and certainly deploying it on a separate WebServer) does violate one of the core principles of unit testing: to make your unit tests as self-contained as possible, i.e. not depending on any external components. In this article, I will show you how to achieve this by simply providing a mock response inside your unit test. Scenario The scenario I implement for testing is a simple currency converter; the external request consists of a from and a to currency, and an amount (in currency from). The service will perform an exchange rate lookup using the WebServiceX CurrencyConverter and return a response to the caller consisting of both the source and target currencies and amounts. For the purpose of unit testing, I will implement a mock response for the exchange rate lookup. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Qualogy,OSB,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• what would be a good way to implement/render a 2d tiled map for a browser game?

  - by jj_

  I've made this little rpg ruby game I did while learning and now I'd like to make it into a browser game. I've already set up Sinatra framework to serve it, so what I am looking for, before everything else, is a way to represent the game map in browser (location attributes are stored in db). A new map is randomly generated by code for each new game at each game start. For now forget db, and let's say a map (say 100x100 "squares") is stored as a tridimensional array. (x,y, ...) Last "dimension" of array stores who & what is at that map cell: a player, a building, whatever. So all I have to do is render those "squares" or array cells to a 2d tiled map in the browser. The map does not need to refresh or be dynamically fetched as you scroll it, (at least at this stage of development) but, a technology which would allow me to do so in future would be a good reason for choosing it. Things that I thought of: html tables, html5 canvas, some js framework which is designed exactly with this purpose (which I do not know of = please advice). Yes I know about gamequery-js framework, but I've never used it, and I don't know if it's going to slow down everything down to inusability as I'm adding new features (scrolling, ajax). I really don't know of any other alternatives.. maybe there are lighter approaches? Easier or more minimalistic ways ? More targeted js framework which is the right tool for the job? Maybe just some html canvas code, or even simple image maps, or images with absolute positioning will be enough? The thing is I'd like to start simple, and then gradually make it better, so, as I said before, I'd prefer something that will give me room for improvement or is headed toward new web tendencies but which will also give me a bit of gratification in the beginning :) So.. advices are needed! And appreciated! :) Thanks p.s. Flash is excluded because I don't like it.

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• Operation times out trying to SSH outside LAN i.e. from internet to LAN no connection is established

  - by Pelle L

  I run Ubuntu 12.04 and have no success connecting with SSH from "Internet". The router is a TL-MR3420 which is set up to forward requests to one of the NIC's on ubuntu machine (which has in total 3 NICs). I can SSH from a client on the "local" network/LAN. The forward mechanism in the router seems to work. If I stop SSH service on the Ubuntu machine and instead start one on the windows machine - it works like a charm. I do not use the Std port 22 but that shouldn't be an issue as far as I understand - sine it works on the same port on the win machine. Since my public IS isn't static I use a dynDNS service but as said earlier the same setup works from the win machine. The router is located on 192.168.0.1 The Ubuntu NICs has the following IP: eth2 192.168.0.100 , eth1 192.168.0.101 , eth0 192.168.0.102 and I have forwarded the "outside" request to 192.168.0.100 In regards for firewall settings on the Ubuntu machine I have disabled the ufw and the command ufw status give status: inactive. I don't now it this is relevant information but teh command iptables --list give: Chain INPUT (policy ACCEPT) target prot opt source destination Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination I have tried to catch traffic with help of wireshark (a tool I'm not too used to use) and it seems as a few (3?) "requests" actually reaches the NIC but ... nothing happens. The syslog does not show any entries during these attempts. Perhaps it could be some routing issues but I have reached my level of competence and are stuck ... all help and support to get this sorted out is much appreciated. I'm new to Linux so please do not assume I have a configuration that is correct - but as I wrote earlier - if the client that initiate SSH is on the LAN it all works. PS:I have also tried to get VPN (PPP) working from Internet with no success - once again VPN works on the windows machine ... so my best guess is that this is related to how the ubuntu machine handles (IP) traffic and not the TL-MR3420 router or other network issues.

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• I have a performance problem

  - by Alan

  (copied from my wordpress blog). So start 95% of the performance calls that I receive. They usually continue something like: I have gathered some *stat data for you (eg the guds tool from Document 1285485.1), can you please root cause our problem? So, do you think you could? Neither can I, based on this my answer inevitably has to be "No". Given this kind of problem statement, I have no idea about the expectations, the boundary conditions, or even the application. The answer may as well be "Performance problems? Consult your local Doctor for Viagra". It's really not a lot to go on. So, What kind of problem description is going to allow me to start work on the issue that is being seen? I don't doubt that there really is an issue, it just needs to be pinned down somewhat. What behavior exactly are you expecting to see? Be specific and use business metrics. For example "run-time", "response-time" and "throughput". This helps us define exit criterea. Now, let's look at the system that is having problems. How is what you are seeing different? Use the same type of metrics. The answers to these two questions take us a long way towards being able to work a call. Even more helpful are answers to questions like Has this system ever worked to expectation? If so, when did it start exhibiting this behavior? Is the problem always present, or does it sometimes work to expectation? If it sometimes works to expectation, when are you seeing the problem? Is there any discernible pattern? Is the impact of the problem getting better, worse, or remaining constant? What kind of differences are there between when the system was performing to expectation and when it is not? Are there other machines where we could expect to see the same issue (eg similar usage and load), but are not? Again, differences? Once we start to gather information like this we start to build up a much clearer picture of exactly what we need to investigate, and what we need to achieve so that both you and me agree that the problem has been solved. Please help get that figure of poorly defined problem statements down from it's current 95% value.

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• Problem with DualBooting Ubuntu 13.10 and Win7

  - by VinArrow

  this is my first post here on AskUbuntu, not first time using it though. I wanted to install Ubuntu 13.10 on my PC to have all my work stuff there and leave Win7 for gaming. So i did my research on how to Dual Boot when you already have Win7 installed, here are the steps i took Used Disk Management on Win7 and shrunk that partition, leaving 80GB free for Ubuntu. Made a Bootable pendrive following the instructions on Ubuntu`s website. During the installation steps there was supposed to be a Install alongside Win7, but there wasnt, so i chose Something else. Everything was fine and i was able to install Ubuntu no problem on my unallocated 80GB partition (76GB Ubuntu + 4GB swap) There was a prompt for me to restart my PC and so I did expecting to see the dual boot screen (grub right?) Now, when i restarted my PC, Grub never showed up and it booted straight to Windows. Then I did some more research and found out that that could happen. Tried three things then Plugging in bootable pendrive again and selected Try Ubuntu without installing. Then i followed some instructions found here (How can I repair grub? (How to get Ubuntu back after installing Windows?)) and i could chroot into my Ubuntu install just fine. Repaired grub as instructed on that link, restarted the PC and booted straight into Win7 again. Again, used the bootable pen drive to Try Ubuntu... and used the Boot-repair tool (recommended repair). Again, booted straight into Win7. Lastly, i installed easyBCD on my Win7 and made a new entry for Ubuntu (Linux/BSD). When i rebooted the PC, there was the option to choose between Win7 and Linux, chose linux and it didnt work, taking me straight to a command line-like enviroment that read Minimum bash like scripting or something, as if I didn`t have a Linux OS installed. So, I thought I`d try and repair my Ubuntu install. And during the Installation method step there was the choice to install alongside Ubuntu 13.10! and that right there drove me crazy. Here is a screenshot of gparted showing how things are set up now http://imageshack.us/f/801/77u3.png/ Notice on the left-hand side how i can access my installation files just fine. sdb1- win7 reserved space, sdb2- win7 OS, sdb3- 76GB ubuntu install, sdb5- 4GB swap area. Does anyone know why my Ubuntu 13.10 is not being recognized? and what should I do to get it working? Thanks and sorry for the long read and bad english! (BIOS = legacy)

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• JDK 8u20 Documentation Updates

  - by joni g.

  JDK 8u20 has been released and is available from the Java Downloads page. See the JDK 8u20 Update Release Notes for details. Highlights for this release: The Medium security level has been removed. Now only High and Very High levels are available. Applets that do not conform with the latest security practices can still be authorized to run by adding the sites that host them to the Exception Site List. See Security for more information. The javafxpackager tool has been renamed to javapackager, and supports both Java and JavaFX applications. The -B option has been added to the javapackager deploy command to enable arguments to be passed to the bundlers that are used to create self-contained applications. See javapackager for Windows or Linux and OS X for information. The <fx:bundleArgument> helper parameter argument has been added to enable arguments to be passed to the bundlers when using ant tasks. See JavaFX Ant Task Reference for more information. A new attribute is available for JAR file manifests. The Entry-Point attribute is used to identify the classes that are allowed to be used as entry points to your application. See Entry-Point Attribute for more information. A new Microsoft Windows Installer (MSI) Enterprise JRE Installer, which enables users to install the JRE across the enterprise, is available for Java SE Advanced or Java SE Suite licensees. See Downloading the Installer in JRE Installation For Microsoft Windows for more information. The following new configuration parameters are added to the installation process to support commercial features, for use by Java SE Advanced or Java SE Suite licensees only: USAGETRACKERCFG= DEPLOYMENT_RULE_SET= See Installing With a Configuration File for more information about these and other installer parameters. Documentation highlights: New Troubleshooting Guide combines and replaces the Desktop Technologies Troubleshooting Guide and the HotSpot Virtual Machine Troubleshooting Guide to provide a single location for diagnosing and solving problems that might occur with Java Client applications. New Deployment Guide combines and replaces the JavaFX Deployment Guide and the Java Rich Internet Applications Guide to provide a single location for information about the Java packaging tools, creating self-contained applications, and deploying Java and JavaFX applications. New Garbage Collection Tuning Guide describes the garbage collectors included with the Java HotSpot VM and helps you choose which one to use. The Java Tutorials have a new look.

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• laptop will not boot after attempting upgrade to 13.10

  - by naerwenya

  I wanted to update my OS to the new 14.04 LTS. I was running 12.04 LTS before and followed the advice that upgrades should be done in steps. I first upgraded to 12.10, which seemed to work fine, and later to 13.10. This was all done through the Software Manager. After the last upgrade, I am no longer able to boot up my computer. The GNU GRUB menu opens up, but after selecting Ubuntu, it just stalls with a blank purple screen. If I select one of the other kernels, it also stalls after "Loading initial ramdisk...". I can't get into the Recovery Menu, either. I'm still rather new to Linux and may have possibly made the situation worse. Unfortunately, nothing has worked yet. I tried reinstalling from a flash drive and on my first attempt, the wizard recognised a previous installation. Unfortunately, the wizard also didn't like how my partitions were set up (I didn't change anything) and gave an error before closing. Unfortunately, I didn't write the error down, but it was about the boot partition. On the next attempt and ever since, the installation wizard has stated that "This computer currently has no detected operating systems." This is strange, because I could see the disk and even access my files when booting up from the USB. At this point, I decided to back up my important files using dropbox. Before losing all my files, I wanted to try the Boot-Repair tool, which also produced no results, and the files are no longer visible when booting from USB. The link to the Boot-Repair log is at http://paste.ubuntu.com/7457249/. If I then proceed through to the "Something else" installation option, I can see that the partitions still exist. This is what they look like: /dev/sda free space (size indicated 1MB) /dev/sda1 efi (33MB of 98 MB used) /dev/sda2 efi (352634MB of 746330MB used) /dev/sda3 swap (3725MB, none used) free space (0MB) Is there any way I might be able to get my computer to work and preserve my files as well?

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• What is the standard term for my role?

  - by sigil

  I'm doing work that involves writing code and managing developers in a "special projects" division of a large company. I'd like to define my role better and figure out if there's an industry standard term for what I do, so that it will be easier for me to research best practices and work on a career path What I do all day: A macro that connects an Excel sheet to an Access database is acting funny; I get called in to figure out what's happening and debug it. Someone needs data extracted from a bunch of files on Sharepoint. I figure out a client-side solution because I'm not authorized to do anything server-side and getting IT to do anything would take several months and need a business case. A manager wants a new data entry tool for their team. I interview the manager and team members to work out the functional requirements, then design/develop/test the application. Someone needs a VBA script to crunch some data for their presentation that's due in two hours. I drop everything I'm doing to hack out a quick script and run the analysis, without much in the way of testing. A developer has been hired to build a database for one of the teams, since I'm working on too many different things and don't have time to take this project on in the timeframe required. I direct his work and push him to meet certain deadlines, interview stakeholders to get more info that will help him figure out how to build the necessary forms, and modify the functional requirements of the database to fit in the timeframe. Someone wants to load a set of data into a GIS system and set up an ongoing refresh and reporting of this data set. I facilitate the conversation between the GIS developers and the owners of this data set, and design a demo application as proof of concept. It's kind of an "all-purpose programming and IT management" position, but it's not officially IT because the company has an actual IT department with a rigorously defined system of submitting requests, developing code, and managing projects. What I do, I guess, is more of a handyman job, where stuff falls to me because I'm the geekiest one in the room. Is there a standard term in the software world for what I do?

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• Windows Azure Directory Sync Generic Failure

  - by Armand

  Ok so I have a domain that I want to sync to Office365 but when I start the Windows Azure Active Directory Sync tool Configuration Wizard I get an error with the following details: System.Management.ManagementException: Generic failure at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext() at Microsoft.Online.DirSync.Common.MiisAction.GetTargetMA() at Microsoft.Online.DirSync.Common.MiisAction.IsSyncInProgress() at Microsoft.Online.DirSync.Common.PrerequisiteChecks.ThrowIfSyncInProgress() at Microsoft.Online.DirSync.UI.IntroductionWizardPage.PrerequisiteValidation() at Microsoft.Online.DirSync.UI.IntroductionWizardPage.OnLoad(EventArgs e) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) I have searched far and wide to no avail, this happens before I can even enter any details. A few notes: The server is not the domain controller Sharepoint 2013 is installed on this server The account I log in with and run the application with is a domain and enterprise admin I right click and run as administrator when I start the application So when I click continue on the error and go through the steps I get two possible scenarios that change from time to time at now predictable rate: 1) I just get an error, generic failure. 2) I get an error "Cannot start service MSOnlineSyncScheduler on computer '.'." Any help?

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