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• How do I encrypt the source code on the webserver?

  - by Ashin k n

  I have a web application developed using Python, HTML, CSS & JavaScript. The customer installs it in any of their own Machine and uses it through their LAN. In short the customer sets up the webserver in any of their own machine. Since its a web application, all the source code is open for the customer in the document root directory of webserver. I want to encrypt the whole source code in the document root directory in such a way that it should not effect the working of the web application. Is there is any way to encrypt the Python, HTML, CSS & JavaScript for this purpose.

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• Class Design and Structure Online Web Store

  - by Phorce

  I hope I have asked this in the right forum. Basically, we're designing an Online Store and I am designing the class structure for ordering a product and want some clarification on what I have so far: So a customer comes, selects their product, chooses the quantity and selects 'Purchase' (I am using the Facade Pattern - So subsystems execute when this action is performed). My class structure: < Order > < Product > <Customer > There is no inheritance, more Association < Order has < Product , < Customer has < Order . Does this structure look ok? I've noticed that I don't handle the "Quantity" separately, I was just going to add this into the "Product" class, but, do you think it should be a class of it's own? Hope someone can help.

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• Should all foreign table references use foreign key constraints

  - by TecBrat

  Closely related to: Foreign key restrictions -> yes or no? I asked a question on SO and it led me to ask this here. If I'm faced with a choice of having a circular reference or just not enforcing the restraint, which is the better choice? In my particular case I have customers and addresses. I want an address to have a reference to a customer and I want each customer to have a default billing address id and a default shipping address id. I might query for all addresses that have a certain customer ID or I might query for the address with the ID that matches the default shipping or billing address ids. I'm not sure yet how the constraints (or lack of) will effect the system as my application and it's data age.

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• Odd company release cycle: Go Distributed Source Control?

  - by MrLane

  sorry about this long post, but I think it is worth it! I have just started with a small .NET shop that operates quite a bit differently to other places that I have worked. Unlike any of my previous positions, the software written here is targetted at multiple customers and not every customer gets the latest release of the software at the same time. As such, there is no "current production version." When a customer does get an update, they also get all of the features added to he software since their last update, which could be a long time ago. The software is highly configurable and features can be turned on and off: so called "feature toggles." Release cycles are very tight here, in fact they are not on a shedule: when a feature is complete the software is deployed to the relevant customer. The team only last year moved from Visual Source Safe to Team Foundation Server. The problem is they still use TFS as if it were VSS and enforce Checkout locks on a single code branch. Whenever a bug fix gets put out into the field (even for a single customer) they simply build whatever is in TFS, test the bug was fixed and deploy to the customer! (Myself coming from a pharma and medical devices software background this is unbeliveable!). The result is that half baked dev code gets put into production without being even tested. Bugs are always slipping into release builds, but often a customer who just got a build will not see these bugs if they don't use the feature the bug is in. The director knows this is a problem as the company is starting to grow all of a sudden with some big clients coming on board and more smaller ones. I have been asked to look at source control options in order to eliminate deploying of buggy or unfinished code but to not sacrifice the somewhat asyncronous nature of the teams releases. I have used VSS, TFS, SVN and Bazaar in my career, but TFS is where most of my experience has been. Previously most teams I have worked with use a two or three branch solution of Dev-Test-Prod, where for a month developers work directly in Dev and then changes are merged to Test then Prod, or promoted "when its done" rather than on a fixed cycle. Automated builds were used, using either Cruise Control or Team Build. In my previous job Bazaar was used sitting on top of SVN: devs worked in their own small feature branches then pushed their changes to SVN (which was tied into TeamCity). This was nice in that it was easy to isolate changes and share them with other peoples branches. With both of these models there was a central dev and prod (and sometimes test) branch through which code was pushed (and labels were used to mark builds in prod from which releases were made...and these were made into branches for bug fixes to releases and merged back to dev). This doesn't really suit the way of working here, however: there is no order to when various features will be released, they get pushed when they are complete. With this requirement the "continuous integration" approach as I see it breaks down. To get a new feature out with continuous integration it has to be pushed via dev-test-prod and that will capture any unfinished work in dev. I am thinking that to overcome this we should go down a heavily feature branched model with NO dev-test-prod branches, rather the source should exist as a series of feature branches which when development work is complete are locked, tested, fixed, locked, tested and then released. Other feature branches can grab changes from other branches when they need/want, so eventually all changes get absorbed into everyone elses. This fits very much down a pure Bazaar model from what I experienced at my last job. As flexible as this sounds it just seems odd to not have a dev trunk or prod branch somewhere, and I am worried about branches forking never to re-integrate, or small late changes made that never get pulled across to other branches and developers complaining about merge disasters... What are peoples thoughts on this? A second final question: I am somewhat confused about the exact definition of distributed source control: some people seem to suggest it is about just not having a central repository like TFS or SVN, some say it is about being disconnected (SVN is 90% disconnected and TFS has a perfectly functional offline mode) and others say it is about Feature Branching and ease of merging between branches with no parent-child relationship (TFS also has baseless merging!). Perhaps this is a second question!

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• BPM in Retail Industry

  - by Sanjeev Sharma

  The following series of blog posts discuss common BPM use-cases in the Retail industry: Retail 2.0 represents the transformation in the retail industry triggered by the accelerated shift towards online and mobile technologies and social shopping paradigms. Never before has the consumer been of more importance or should i say in greater control, especially so due to the shrinking information asymmetry between merchants and consumers that has tilted the balance of power in the latter’s favor. For details, click Customer Experience Management for Retail 2.0 - part 1 / 2 Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning. For details, click Customer Experience Management for Retail 2.0 - part 2 / 2 ARTS Retail Reference Model (Coming Soon!)

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• Don&rsquo;t Miss &ldquo;Transform Field Service Delivery with Oracle Real-Time Scheduler&rdquo;

  - by ruth.donohue

  Field resources are an expensive element in the service equation. Maximizing the scheduling and routing of these resources is critical in reducing costs, increasing profitability, and improving the customer experience. Oracle Real-Time Scheduler creates cost-optimized plans and schedules for service technicians that increase operational efficiencies and improve margins. It enhances Oracle’s Siebel Field Service with real-time scheduling and dispatch capabilities that ensure service requests are allocated efficiently and service levels are honored. Join our live Webcast to learn how your organization can leverage Oracle Real-Time Scheduler to: Increase operational efficiency with real-time scheduling that enables field service technicians to handle more calls per day and reduce travel mileage Resolve issues faster with dynamic work flows that ensure you have the right technician with the right skill set for the right job Improve the customer experience with real-time planning that optimizes field technician routing, reduces customer wait times, and minimizes missed SLAs Date: Thursday, March 10, 2011 Time: 8:30 am PT / 11:30 am ET / 4:30 pm UK / 5:30 pm CET Click here to register now.   Technorati Tags: Siebel Field Service,Oracle Real-Time Scheduler

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• Google I/O 2010 - Customizing Google Apps

  Google I/O 2010 - Customizing Google Apps Google I/O 2010 - Customizing Google Apps & integrating with customer environments Enterprise 201 Mike O'Brien, Matt Pruden (Appirio), Adam Graff (Genentech), Don Dodge (moderator) Learn from real life examples of customizing Google Apps to meet customer requirements. Hear from the customer (Genentech) and the System Integrator (Appirio). Explore integration issues and deployment best practices with people who have done it. Get your questions answered in this session. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 6 0 ratings Time: 52:00 More in Science & Technology

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• Would a model like this translate well to a document or graph database?

  - by Eric

  I'm trying to understand what types of models that I have traditionally persisted relationally would translate well to some kind of NoSQL database. Suppose I have a model with the following relationships: Product 1-----0..N Order Customer 1-----0..N Order And suppose I need to frequently query things like All Orders, All Products, All Customers, All Orders for Given Customer, All Orders for Given Product. My feeling is that this kind of model would not denormalize cleanly - If I had Product and Customer documents with embedded Orders, both documents would have duplicate orders. So I think I'd need separate documents for all three entities. Does a characteristic like this typically indicate that a document database is not well suited for a given model? Generally speaking, would a document database perform as well as a relational database in this kind of situation? I know very little about graph databases, but I understand that a graph database handles relationships more performantly than a document database - would a graph database be suited for this kind of model?

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• Heading in the Right Direction: Garmin Exadata adoption

  - by Javier Puerta

  A pioneer in global positioning system (GPS) navigation, Garmin International Inc. has been adopting Exadata to support the infrastructure that powered the company’s Oracle Advanced Supply Chain Planning, but also the company’s fitness segment, which provides customers with an online platform to store, retrieve, and interact with data captured using Garmin fitness products. The environment, which is built on an Oracle Database, processes approximately 40 million queries per week. Prior to using Oracle Exadata Database Machine, as the online offering grew in popularity, it began to face reliability issues that had negatively impacted the customer experience. We included the video testimonial in a previous post. Now you can find the a complete set of materials about this customer story Garmin Customer Reference Garmin video testimonial:  Garmin Consolidates on Exadata for 50% Performance Boost Profit Magazine article:  Heading in the Right Direction

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• Open source ASP.NET MVC project for a SaaS application

  - by DotnetDude

  I am working on a personal project that offers a service online. I'd like put this out to the public. I don't want to reinvent the wheel and use an existing template/open source project and add my service specific functionality. The features I am looking for are: Support for different roles (I need to have an admin role, customer and preferred customer roles) An admin section where admins can manage user accounts, login as with users credentials for providing support Customer pages that are role specific (Ex: Some functionality can be used by preferred customers but not non preferred ones) Preferably a pricing/plans page with payment gateway integration These are some of the basic pages available in most of service sites online. Is there a MVC 3 (preferably 4) written in C# that I can use as a shell to build upon? Thanks

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• How much to charge for Wordpress installation?

  - by Jack Duluoz

  I know this isn't properly a technical question but I hope this is ok here. The question is simple: how much should I charge a customer for a Wordpress installation & configuration? Configuration simply means I have to install him a theme (which is not provided by me), various plugins and maybe edit some lines of code here and there to make the whole thing work fine. MORE INFO I don't do this for a living, I'm just doing this for this single customer. He told me he wants to customize some features of the blog which I think will require a bit of code editing, but these will be small modifications, because I already told him that more substantial modifications will be billed separately. I don't know exactly how long will this take, but probably just 1 day for the setup and some more days to adapt the blog to the customer requests which will eventually come up later

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• NHibernate Pitfalls: Private Setter on Id Property

  - by Ricardo Peres

  Having a private setter on an entity’s id property may seem tempting: in most cases, unless you are using id generators assigned or foreign, you never have to set its value directly. However, keep this in mind: If your entity is lazy and you want to prevent people from setting its value, make the setter protected instead of private, because it will need to be accessed from subclasses of your entity (generated by NHibernate); If you use stateless sessions, you can perform some operations which, on regular sessions, require you to load an entity, without doing so, for example: 1: using (IStatelessSession session = factory.OpenStatelessSession()) 2: { 3: //delete without first loading 4: session.Delete(new Customer { Id = 1 }); 5:  6: //insert without first loading 7: session.Insert(new Order { Customer = new Customer { Id = 1 }, Product = new Product { Id = 1 } }); 8:  9: //update without first loading 10: session.Update(new Order{ Id = 1, Product = new Product{ Id = 2 }}) 11: }

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• Rehosting content from another server

  - by Lana_M

  We have a set of static pages that will augment a customer's existing site. The pages will not reside on the customer's servers for logistical reasons and because we need to maintain control of the content. The plan is for the customer to set up a mod_rewrite rule that will funnel certain types of URLs to a single server-side handler script that will grab the appropriate file from a CDN and just output its content. This illustrates the approach: <?php echo(file_get_contents(str_replace($customer_host, $cdn_host, $_SERVER['REQUEST_URI']))); ?> Can anyone think of pitfalls or offer up a different approach? Is there some way to circumvent a script altogether?

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• P-Commerce – What The Heck Is That?

  - by Michael Hylton

  We’ve heard of e-commerce, m-commerce (Mobile Commerce), and f-commerce (Facebook Commerce) but what is p-commerce?  It’s not truly a customer touchpoint or channel but the emphasis on personalization of the buying experience. Ask yourself how well do you know your customer?  Are you able to take what you know about them and apply it to their commerce activity with you and personalize the shopping experience? Much of this is dictated by have a complete 360 degree view of your customer, collecting data from your website, sales interactions, historical commerce purchases, call center activity, how they got to your website, etc. and applying it to their current commerce interaction.  Customers expect to have a similar interaction on your website as they would in your brick-and-mortar store, displaying the products and services that they might be interested in purchasing.

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• How do you handle domain logic that spans multiple model objects in an ORM?

  - by duality_

  So I know that business logic should be placed in the model. But using an ORM it is not as clear where I should place code that handles multiple objects. E.g. let's say we have a Customer model which has a type of either sporty or posh and we wanted to customer.add_bonus() to every posh customer. Where would we do this? Do we create a new class to handle all this? If yes, where do we put it (alongside all the other model classes, but not subclass it from the ORM?)? I'm currently using django framework in python, so specific suggestions are even more wanted.

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• How to Add a Google Call Widget to Any Web Page

  - by babblescribe

  Adding a Google Call Widget to your website or blog allows visitors to contact you using your Google Voice number. The widget provides an easy and cost-effective way to provide live customer support without the customer knowing your real number. The Call Widget works using Google Voice to first call the number the customer types into the widget form. Once connected, the user is prompted to connect to the number you have configured the widget to call. Google voice connects the two numbers and you are talking away in an instant.How To Encrypt Your Cloud-Based Drive with BoxcryptorHTG Explains: Photography with Film-Based CamerasHow to Clean Your Dirty Smartphone (Without Breaking Something)

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• GPL question : web application using Imagick and GhostScript => Which would be the final licence?

  - by sdespont

  I am a bit confusing and I need your help to undertand my problem. I have developed a web application (PHP, JQuery) for one of my customer. Recently, my customer ask me to add a new feature permitting PDF to JPG conversion. After web browsing, I have discovered that iMagick (Apache licence) PHP extension with GhostScript (GPL licence) is the only solution. But, as my customer want to sell the web application to others companies, I have to use non-GPL licences. By the way, this feature is OPTIONAL and the final user must download and install manually iMagick and GhostScript if he his interesting by using the PDF conversion. Is there someone to tell me if the fact to use Imagick to convert PDF to JPG (and therefore use GhostScript) turns my current proprietary licence to GPL? And what about if I don't use Imagick but call GhostScript using PHP exec() function? Is there others non-GPL projects to convert PDF to JPG that I could use with PHP? Any help would be greatly appreciated.

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• Which way to make money on Android? ads, purchase, trial version?

  - by otakun85

  Hi, I want to release an app, but what is in your experience the best way to make money on android? I've seen some solutions out there, but which one is the best? Solution A: App is free and has ads. + long term income + free for customer ~ money based on usage - ads makes apps ugly - needs a internet connection, which your app may not need Solution B: App is purchased + instant income ~ money only once ~ the customer have only 15 minutes to try out the app - you need a credit card on the google market - the customer have to give money :D Solution C: Trial version Solution D: free Lite version with ads & full to pay version without adds Any other ideas?

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• SMTP mailbox unavailable - intermittent and self-inflicted

  - by user134451

  I have an app that runs daily, sending confirmation emails to dozens of customers. Emails are sent using SMTP with authentication. The app also has some error handling, and occasionally anonymous SMTP is used to notify the webmaster that an e-mail issue has been encountered (a malformed email address, usually). Whenever these warning notifications are sent, the customer notifications that follow throw an error: "Mailbox unavailable. The server response was: 5.7.1 Unable to relay". The customer notification emails are sent, but my app drops into the exception handler. And all subsequent customer notification emails have this problem. Everything is fine next time the programs run, until a webmaster warning email is sent. Anyone have an ideas what would cause this? My first thought was that the client didn't like being switched back and forth between anonymous to authenticated modes. I created a separate client for each mode, but that didn't help.

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• Synthetic database records

  - by michipili

  Assume we are getting some statistics from a customer which we analyse and we send our comments to the customer. Now, the customer tells us that the statistic they computed between January and March are based on a wrong methodology and sends us corrected series. We want perform analysis with the wrong and with the correct set of data, which are huge and only differ from January to March. Therefore, we need something like synthetic database records implementing the following logic: synthetic[1] = wrong_data synthetic[2] = correct_data between Januar and March, wrong_data otherwise With this, we can easily perform our analyses on synthetic records. Should such synthetic records be implemented in the application logic or on the side of the database? What are common pitfalls of such an implementation?

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• Announcing StorageTek VSM 6

  - by uwes

  On 23rd of October Oracle announced the 6th generation StorageTek Virtual Storage Manager system (StorageTek VSM 6). StorageTek VSM 6 provides customers simple, flexible and mainframe class reliability all while reducing a customer’s total cost of ownership: Simple – Efficiently manages data and storage resources according to customer-defined rules, while streamlining overall tape operations Flexible – Engineered with flexibility in mind, can be deployed to meet each enterprise’s unique business requirements  Reliable – Reduces a customer’s exposure by providing superior data protection, end-to-end high availability architecture and closed loop data integrity checking Low Total Cost of Ownership and Investment Protection – Low asset acquisition cost, high-density data center footprint and physical tape energy efficiency keeps customers storage spending within budget For More Information Go To: Oracle.com Tape PageOracle Technology Network Tape Page

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• Is there a central FreePascal/Lazarus Component repository?

  - by Gustavo Carreno

  I'm looking to find something like Torry but instead of being Delphi centric, it should be Lazarus centric. I'm aware of the Source Forge Project Code and Component Repository but I'm looking for something with more span and a bit more searching features.

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• New Communications Industry Data Model with "Factory Installed" Predictive Analytics using Oracle Da

  - by charlie.berger

  Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications Service Providers   We've integrated pre-installed analytical methodologies with the new Oracle Communications Data Model to deliver automated, simple, yet powerful predictive analytics solutions for customers.  Churn, sentiment analysis, identifying customer segments - all things that can be anticipated and hence, preconcieved and implemented inside an applications.  Read on for more information! TM Forum Management World, Nice, France - 18 May 2010 News Facts To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle today introduced the Oracle Communications Data Model. With the Oracle Communications Data Model, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the Oracle Communications Data Model, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Also announced today, Hong Kong Broadband Network enhanced their data warehouse system, going live on Oracle Communications Data Model in three months. The leading provider increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Product Details Oracle Communications Data Model provides industry-specific schema and embedded analytics that address key areas such as customer management, marketing segmentation, product development and network health. CSPs can efficiently capture and monitor critical data and transform it into actionable information to support development and delivery of next-generation services using: More than 1,300 industry-specific measurements and key performance indicators (KPIs) such as network reliability statistics, provisioning metrics and customer churn propensity. Embedded OLAP cubes for extremely fast dimensional analysis of business information. Embedded data mining models for sophisticated trending and predictive analysis. Support for multiple lines of business, such as cable, mobile, wireline and Internet, which can be easily extended to support future requirements. With Oracle Communications Data Model, CSPs can jump start the implementation of a communications data warehouse in line with communications-industry standards including the TM Forum Information Framework (SID), formerly known as the Shared Information Model. Oracle Communications Data Model is optimized for any Oracle Database 11g platform, including Oracle Exadata, which can improve call data record query performance by 10x or more. Supporting Quotes "Oracle Communications Data Model covers a wide range of business areas that are relevant to modern communications service providers and is a comprehensive solution - with its data model and pre-packaged templates including BI dashboards, KPIs, OLAP cubes and mining models. It helps us save a great deal of time in building and implementing a customized data warehouse and enables us to leverage the advanced analytics quickly and more effectively," said Yasuki Hayashi, executive manager, NTT Comware Corporation. "Data volumes will only continue to grow as communications service providers expand next-generation networks, deploy new services and adopt new business models. They will increasingly need efficient, reliable data warehouses to capture key insights on data such as customer value, network value and churn probability. With the Oracle Communications Data Model, Oracle has demonstrated its commitment to meeting these needs by delivering data warehouse tools designed to fill communications industry-specific needs," said Elisabeth Rainge, program director, Network Software, IDC. "The TM Forum Conformance Mark provides reassurance to customers seeking standards-based, and therefore, cost-effective and flexible solutions. TM Forum is extremely pleased to work with Oracle to certify its Oracle Communications Data Model solution. Upon successful completion, this certification will represent the broadest and most complete implementation of the TM Forum Information Framework to date, with more than 130 aggregate business entities," said Keith Willetts, chairman and chief executive officer, TM Forum. Supporting Resources Oracle Communications Oracle Communications Data Model Data Sheet Oracle Communications Data Model Podcast Oracle Data Warehousing Oracle Communications on YouTube Oracle Communications on Delicious Oracle Communications on Facebook Oracle Communications on Twitter Oracle Communications on LinkedIn Oracle Database on Twitter The Data Warehouse Insider Blog

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• Three Easy Ways of Providing Feedback to the Oracle AutoVue Team

  - by Celine Beck

  Customer feedback is essential in helping us deliver best-in-class Enterprise Visualization solutions which are centered around real-world usage. As the Oracle AutoVue Product Management team is busy prioritizing the next round of improvements, enhancements and new innovation to the AutoVue platform, I thought it would be a good idea to provide our blog-readers with a recap of how best to provide product feedback to the AutoVue Product Management team. This gives you the opportunity to help shape our future agenda and make our solutions better for you. Enterprise Visualization Special Interest Group (EV SIG): the AutoVue EV SIG is a customer-driven initiative that has recently been created to share knowledge and information between members and discuss common and best practices around Enterprise Visualization. The EV SIG also serves as a mechanism for establishing and communicating to AutoVue Product Management users’ collective priorities for the future development, direction and enhancement of the AutoVue product family with the objective of ensuring their continuous improvement. Essentially, EV SIG members meet in order to share and prioritize feedback and use this input to begin dialog with the AutoVue Product Management team on what they deem to be the most important improvements to Enterprise Visualization solutions. The AutoVue EV SIG is by far the best platform for sharing and relaying feedback to our Product Strategy / Management team regarding general product enhancements, industry-specific scenarios, new use cases, usability, support, deployability, etc, and helping us shape the future direction of Enterprise Visualization solutions. We strongly encourage ALL our customers to sign up for the SIG;  here is how you can do so: Sign up for the EVSIG mailing list b.    Visit the group’s website c.    Contact Dennis Walker at Harris Corporation directly should you have any questions: dwalke22-AT-harris-DOT-com Customer / Partner Advisory Boards: The AutoVue Product Strategy / Management team also periodically runs Customer and Partner Advisory Boards. These invitation-only events bring together individuals chosen from Oracle AutoVue’s top customers that are using AutoVue at the enterprise level, as well as strategic partners.  The idea here is to establish open lines of communication between top customers and partners and the Oracle AutoVue Product Strategy team, help us communicate AutoVue’s product direction, share perspectives on today and tomorrow’s challenges and needs for Enterprise Visualization, and validate that proposed additions to the product are valid industry solutions. Our next Customer / Partner Advisory Board will be held in San Francisco during Oracle Open World, please contact your account manager to find out more about the CAB Members’ nomination process. Enhancement Requests:  Enhancement requests are request logged by customers or partners with Product Development for a feature that is not currently available in Oracle AutoVue. Enhancement requests (ER) can be logged easily via the My Oracle Support portal. This is the best way to share feedback with us at the functionality level; for instance if you would like to see a new format supported in AutoVue or make suggestions as per how certain functionality can be improved or should behave. Once the ER is logged, it is then evaluated by Product Management based on feasibility, product adequation and business justification. Product Management then decides whether to consider this ER for future release or not. What helps accelerate the process is hearing from a large number of customers who urgently need a particular feature or configuration. Hence the importance of logging Metalink Service Requests, and describing in details your business expectations. You can include key milestones dates and justifications as to why this request is important and the benefits your organization stands to gain should this request be accepted. Again, feedback from customers and partners is critical to ensure we offer solutions that have the biggest impact on customers’ business processes and day-to-day operations. All feedback is welcome,. So please don’t be shy! 

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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