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  • Oracle is #1 in Life Sciences!

    - by Michael Snow
    Guest post today by: John Klinke, Senior Principal Product Manager, Oracle WebCenter Content 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Based on the announcement last week at EMC World about Documentum for Life Sciences, it looks like EMC is starting to have regrets about pulling out of the life sciences space over the last few years. Certainly their content management customers and partners in life sciences have noticed their retreat. Many of them are now talking to us about WebCenter Content since they’ve seen the writing on the wall regarding Documentum’s decline, including falling revenue, shrinking investment, departure of key executives, and EMC’s auditing of existing customers. While EMC has been neglecting the life sciences industry over the last few years, Oracle has been increasing its investment and commitment by providing best-of-breed solutions to enable pharmaceutical, medical device, biotech and CRO companies to improve productivity and drive innovation. As a result, according to IDC Health Insights, Oracle is #1 in life sciences. From research and development through clinical development and manufacturing to sales and marketing, Oracle provides the solutions that life sciences companies depend on to accelerate R&D, expedite clinical trials, and speed time to market. Specifically for Oracle WebCenter, our life sciences business is booming thanks to our comprehensive offerings led by Oracle WebCenter Content, our 21 CFR Part 11 compliant enterprise content management platform. Unlike Documentum, WebCenter Content is all about keeping the cost of ownership low - through simplicity, flexibility, and out-of-the-box integrations. WebCenter Content is a single, comprehensive ECM platform that can handle all your content management needs, from controlled documents to digital asset management, records management and document imaging and capture. And it is much more flexible, letting you do configuration changes instead of customizations to meet your business needs. It also saves you money by being pre-integrated with the rest of the Oracle Fusion Middleware technology stack and with leading enterprise applications like Siebel (including Siebel CTMS), Primavera, E-Business Suite, JD Edwards and PeopleSoft. So if you think EMC’s announcement last week was too little and too late, I’m happy to report that Oracle is here to help. Back in October, we announced our Move Off Documentum offer, which provides a 100% trade-in credit for your Documentum licenses when you purchase Oracle WebCenter, and the good news is, this offer is still available for a limited time. So stop maintaining Documentum and start innovating with Oracle WebCenter. For more details see www.oracle.com/moveoff/documentum.

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  • Partner Webcast - Focus on Oracle Data Profiling and Data Quality 11g

    - by lukasz.romaszewski(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Partner Webcast Focus on Oracle Data Profiling and Data Quality 11g February 24th, 12am  CET   Oracle offers an integrated suite Data Quality software architected to discover and correct today's data quality problems and establish a platform prepared for tomorrow's yet unknown data challenges. Oracle Data Profiling provides data investigation, discovery, and profiling in support of quality, migration, integration, stewardship, and governance initiatives. It includes a broad range of features that expand upon basic profiling, including automated monitoring, business-rule validation, and trend analysis. Oracle Data Quality for Data Integrator provides cleansing, standardization, matching, address validation, location enrichment, and linking functions for global customer data and operational business data. It ensures that data adheres to established standards that are adaptable to fit each organization's specific needs.  Both single - and double - byte data are processed in local languages to provide a unique and centralized view of customers, products and services.   During this in-person briefing, Data Integration Solution Specialists will be providing a technical overview and a walkthrough.   Agenda ·         Oracle Data Integration Strategy overview ·         A focus on Oracle Data Profiling and Oracle Data Quality for Data Integrator: o   Oracle Data Profiling o   Oracle Data Quality for Data Integrator o   Live demoo   Q&A Delivery Format  This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Registrations   received less than 24hours  prior to start time may not receive confirmation to attend. To register , click here. For any questions please contact [email protected]

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  • Enterprise Manager in EPM 11.1.2.x...a game of hide and seek!

    - by THE
    Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} guest article: Maurice Bauhahn: Users of Oracle Hyperion Enterprise Performance Management 11.1.2.0 and 11.1.2.1 may puzzle why the URL http://<servername>:7001/em may not conjure up Enterprise Manager Fusion Middleware Control. This powerful tool has been installed by default...but WebLogic may not have been 'Extended' to allow you to call it up (we are hopeful this ‘Extend’  step will not be needed with 11.1.2.2). The explanation is on pages 425 and following of the following document: http://www.oracle.com/technetwork/middleware/bi-foundation/epm-tips-issues-1-72-427329.pdf A close look at the screen dumps in that section reveals a somewhat scary prospect, however: the non-AdminServer servlets had all failed (see the red down-arrow icons to the right of their names) after the configuration! Of course you would want to avoid that scenario! A rephrasing of the instructions might help: Ensure the WebLogic AdminServer is not running (in a default scenario that would mean port 7001 is not active). Ensure you have logged into the computer as the installing owner of EPM. Since Enterprise Manager uses a LOT of resources, be sure that there is adequate free RAM to accommodate the added load. On the machine where WebLogic AdminServer is set up (typically the Foundation Services machine), run \Oracle\Middleware\wlserver_10.3\common\bin\config (config.sh on Unix). Select the 'Extend an existing WebLogic domain' option, and click the 'Next' button. Select the domain being used by EPM System. - Typically, the default domain is created under /Oracle/Middleware/user_projects/domains and is named EPMSystem. - Click 'Next'. Under 'Extend my domain automatically to support the following added products' - place a check mark before 'Oracle Enterprise Manager - 11.1.1.0 [oracle_common]' to select it. - Continue accepting the defaults by clicking 'Next' on each page until - on the last page you click 'Extend'. - The system will grind for a few minutes while it configures (deploys?) EM. - Start the AdminServer. Sometimes there is contention in the startup order of the various servlets (resulting in some not coming up). To avoid that problem on Microsoft Windows machines you may start and stop services via the following analogous command line commands to those run on Linux/Unix (these more carefully space out timings of these events): Ensure EPM is up:\Oracle\Middleware\user_projects\epmsystem1\bin\start.bat Ensure WebLogic is up:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\startWebLogic.cmd Shut down WebLogic:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\stopWebLogic.cmd Shut down EPM:\Oracle\Middleware\user_projects\epmsystem1\bin\stop.bat  Now you should be able to more successfully troubleshoot with the EM tool:

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  • Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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  • SQL Script to Assign All Items to ALL Sites with Dynamics GP

    - by Ryan McBee
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When setting up new items within Microsoft Dynamics GP, you will often run into the error message below which reads “This site is not assigned to the selected item.  Do you want to assign this site?”  The fix is quite simple given that you simply click the Add button below which opens up the Item Quantities Maintenance window which you will hit the save button and proceed with the entry of your Sales Order or Purchase Order.   If you have a lot of new items into GP and have just one Site ID setup, the best approach to assigning your items to a particular site is by going to the Site Maintenance Window which is located in Cards>>Inventory>>Site.  Once you are in the window below, you can click the Assign button to assign Items to the Site selected.     However, if you have you a lot of Sites and Items created, this can be quite a cumbersome and time consuming process.  For that, I have created the following SQL Script below that Assigns all Items to all Site ID’s within Microsoft Dynamics GP 2010.    declare @item varchar(100)       , @loc varchar(100)       , @ItemExist int         DECLARE TablePositionCursor CURSOR FOR         SELECT itemnmbr from IV00101 i         OPEN TablePositionCursor       FETCH NEXT FROM TablePositionCursor INTO @item       WHILE (@@fetch_status <> -1)             BEGIN                         DECLARE TablePositionCursor2 CURSOR FOR                         select locncode from IV40700                   OPEN TablePositionCursor2                   FETCH NEXT FROM TablePositionCursor2 INTO  @loc                   WHILE (@@fetch_status <> -1)                         BEGIN                           SELECT @ItemExist = isnull(count(*), 0) FROM IV00102 where ITEMNMBR = @item and LOCNCODE = @loc                                                 if @ItemExist  = 0                               BEGIN                                      insert into iv00102 values(                                     @item                                     ,@loc                                     ,''                                     ,2                                     ,''                                     ,0                                     ,0                                     ,0                                     ,0                                     ,'01/01/1900'                                     ,''                                     ,'01/01/1900'                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,0                                     ,''                                     ,''                                     ,''                                     ,1                                     ,0                                     ,0                                     ,1                                     ,0                                     ,0                                     ,1                                     ,2                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,1                                     ,0                                     ,0                                     ,0                                     ,3                                     ,0                                     ,0                                     ,0                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,1                                     ,1                                     ,''                                     ,1                                     ,1                                     ,0                                     ,1                                     ,1                                     ,1                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                       )                         END                               FETCH NEXT FROM TablePositionCursor2 INTO @loc                         END                   DEALLOCATE TablePositionCursor2                     FETCH NEXT FROM TablePositionCursor INTO  @item             END       DEALLOCATE TablePositionCursor     The script below works just for GP 2010 since the columns in the IV00102 have changed from version to version.  If you need it for prior versions, please email me and I will send it to you.   Disclaimer: I tested this on limited data, if you find an issue or have a suggestion for improvement, please let me know and I will post the update here for everyone.  This blog is provided "AS IS" with no warranties, and confers no rights.

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  • Valuing "Working Software over Comprehensive Documentation"

    - by tom.spitz
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I subscribe to the tenets put forth in the Manifesto for Agile Software Development - http://agilemanifesto.org. As Oracle's chief methodologist, that might seem a self-deprecating attitude. After all, the agile manifesto tells us that we should value "individuals and interactions" over "processes and tools." My job includes process development. I also subscribe to ideas put forth in a number of subsequent works including Balancing Agility and Discipline: A Guide for the Perplexed (Boehm/Turner, Addison-Wesley) and Agile Project Management: Creating Innovative Products (Highsmith, Addison-Wesley). Both of these books talk about finding the right balance between "agility and discipline" or between a "predictive and adaptive" project approach. So there still seems to be a place for us in creating the Oracle Unified Method (OUM) to become the "single method framework that supports the successful implementation of every Oracle product." After all, the real idea is to apply just enough ceremony and produce just enough documentation to suit the needs of the particular project that supports an enterprise in moving toward its desired future state. The thing I've been struggling with - and the thing I'd like to hear from you about right now - is the prevalence of an ongoing obsession with "documents." OUM provides a comprehensive set of guidance for an iterative and incremental approach to engineering and implementing software systems. Our intent is first to support the information technology system implementation and, as necessary, support the creation of documentation. OUM, therefore, includes a supporting set of document templates. Our guidance is to employ those templates, sparingly, as needed; not create piles of documentation that you're not gonna (sic) need. In other words, don't serve the method, make the method serve you. Yet, there seems to be a "gimme" mentality in some circles that if you give me a sample document - or better yet - a repository of samples - then I will be able to do anything cheaply and quickly. The notion is certainly appealing AND reuse can save time. Plus, documents are a lowest common denominator way of packaging reusable stuff. However, without sustained investment and management I've seen "reuse repositories" turn quickly into garbage heaps. So, I remain a skeptic. I agree that providing document examples that promote consistency is helpful. However, there may be too much emphasis on the documents themselves and not enough on creating a system that meets the evolving needs of the business. How can we shift the emphasis toward working software and away from our dependency on documents - especially on large, complex implementation projects - while still supporting the need for documentation? I'd like to hear your thoughts.

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  • Managing Social Relationships for the Enterprise – Part 2

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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  • Projet Doneness and Einstein's Razor

    - by Malcolm Anderson
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’ve started working on a series of articles about the value of having testers involved in requirements gathering.  Today I was reminded of a useful tool that has provided value to me for at least 20 years.  To those of you who already use this tool, I’m interested in your stories where it has made a difference for you, and to those of you who have never heard of it, I hope sharing it will make a difference in your careers.   I was reminded of it because I just finished a 3 month set of personal projects and was reviewing the success of those projects while putting together my next set of 3 month projects.  During this review, I noticed that a good number of my projects did not have the level of success that I wanted.  The results were good, but they could have been better.  Then it hit me, I didn’t have clear enough doneness criteria.  As a Scrum Practitioner, I wouldn’t think of running a sprint without reviewing the backlog with Einstein's Razor, so why wouldn’t I do the same for my own projects?    I can hear a few of you asking "What's Einstein's Razor?"   I'm glad you asked.  I was once told that Einstein told an audience, "If you can't explain what you do to a relatively bright six year old, you probably don't understand it yourself."    This quote had an impact on me, especially early in my career as a solo developer.  At the time, I was mostly doing end to end software development.  I found that I saved myself a lot of pain and trouble by turning that quote around to “If you can't explain your project's doneness criteria in such a way that a relatively bright six year old can't competently determine your projects success or failure, then you have not broken it down to a fine enough level.”  There are more negatives in that quote than I’m happy with, but it still gives me tons of value to this day.     In your opinion, in your current projects, could a 6 year old competently pass or fail your next sprint?  What risks are you running if your answer is “No” ?

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  • LUKOIL Overseas Holding Optimizes Oil Field Development Projects with Integrated Project Management

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} LUKOIL Overseas Group is a growing oil and gas company that is an integral part of the vertically integrated oil company OAO LUKOIL. It is engaged in the exploration, acquisition, integration, and efficient development of oil and gas fields outside the Russian Federation to promote transforming LUKOIL into a transnational energy company. In 2010, the company signed a 20-year development project for the giant, West Qurna 2 oil field in Iraq. Executing 10,000 to 15,000 project activities simultaneously on 14 major construction and drilling projects in Iraq for the West Qurna-2 project meant the company needed a clear picture, in real time, of dependencies between its capital construction, geologic exploration and sinking projects—required for its building infrastructure oil field development projects in Iraq. LUKOIL Overseas Holding deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to generate structured project management information and optimize planning, monitoring, and analysis of all engineering and commercial activities—such as tenders, and bulk procurement of materials and equipment—related to oil field development projects. A word from LUKOIL Overseas Holding Ltd. “Previously, we created project schedules on desktop computers and uploaded them to the project server to be merged into one big file for each project participant to access. This was not scalable, as we’ve grown and now run up to 15,000 activities in numerous projects and subprojects at any time. With Oracle’s Primavera P6 Enterprise Project Portfolio Management, we can now work concurrently on projects with many team members, enjoy absolute security, and issue new baselines for all projects and project participants once a week, with ease.” – Sergey Kotov, Head of IT and the Communication Office, LUKOIL Mid-East Ltd. Oracle Primavera Solutions: · Facilitated managing dependencies between projects by enabling the general scheduler to reschedule all projects and subprojects once a week, realigning 10,000 to 15,000 project activities that the company runs at any time · Replaced Microsoft Project and a paper-based system with a complete solution that provides structured project data · Enhanced data security by establishing project management security policies that enable only authorized project members to edit their project tasks, while enabling each project participant to view all project data that are relevant to that individual’s task · Enabled the company to monitor project progress in comparison to the projected plan, based on physical project assets to determine if each project is on track to conclude within its time and budget limitations To view the full list of solutions view here. “Oracle Gold Partner Parma Telecom was key to our successful Primavera deployment, implementing the software’s basic functionalities, such as project content, timeframes management, and cost management, in addition to performing its integration with our enterprise resource planning system and intranet portal within ten months and in accordance with budgets,” said Rafik Baynazarov, head of the master planning and control office, LUKOIL Mid-East Ltd. “ To read the full version of the customer success story, please view here.

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  • The Rise of Project Intelligence and Why It Matters

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Amy DeWolf Are you doing any of these in your organization? How are you leveraging historical data to forecast projects? There’s a lot going on in government today. The economic pressures agencies feel from the uncertainty of budget cuts and sequestration effect every part of an organization, including the Project Management Office (PMO).  The PMO is responsible for monitoring and administering government IT projects. As time goes on, priorities shift, technology advances, and new regulations are imposed, all of which make planning and executing projects more difficult.  For example, think about your own projects.  How many boxes do you need to check and hoops do you need to jump through to ensure you comply with new regulations? While new regulations and technology advancements can be a good thing, they add an additional layer of complexity to already complex projects. To overcome some of these pressures, particularly new regulations, many in the PMO world are adopting a new approach- Project Intelligence (PI). According to a new Oracle Primavera white paper, The Rise of Project Intelligence: When Project Management is Just Not Enough, “PI uses Business Intelligence methods to leverage historical project data to make more informed decisions and greatly enhance project execution.” Currently, project managers plan and forecast the possible phases in an execution cycle.  However, most project managers don’t have the proper tools to do this as effectively as they would like. As the white paper noted, “The underlying deficiencies in most forecasting approaches are that 1) the PM fails in most instances to leverage historical data and 2) the PM doesn’t employ current Business Intelligence tools.” PI seeks to overturn this by combining modeling tools used in Business Intelligence for projects with the understanding of Emotional Intelligence for managing people.   Simply put, Project Intelligence is built off four main pillars: Actively use historical data to forecast project cycles Understand the intricacies of complex projects Enhance social and emotional intelligence in projects Actively use Business intelligence tools Read our complimentary whitepaper and discover the importance of emotional intelligence and best practices for improving projects, specifically in terms of communication.

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  • Rotating text using CSS

    - by Renso
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Goal: Rotating text using css only. How: Surprisingly IE supports this feature rather well. You could use property filters in IE, but since this is only supported on IE browsers, I would not recommend it. CSS3, still in proposal state, has a "writing-mode" property for doing this. It has been part of IE's browser engine since IE5.5. Now that it is part of the CSS3 draft specification, would be the best way to implement this going forward. Webkit based browsers; Firefox 3.5+, Opera 11 and IE9 implement this feature differently by utilizing the transform property. Without using third-party JavaScript or CSS properties, we can use the CSS3 "writing-mode" property, supported from IE5.5 up to IE8, the latter adding addition formatting options through -ms extensions. <style type="text/css"> .rightToLeft{ writing-mode: tb-rl; } </style> <p class="rightToLeft">This is my text</p> This will rotate the text 90 degrees, starting from the right to the left. Here are all the options: ·         lr-tb – Default value, left to right, top to bottom ·         rl-tb – Right to left, top to bottom ·         tb-rl – Vertically; top to bottom, right to left ·         bt-rl – Vertically; bottom to top, right to left ·         tb-lr – Available in IE8+: -ms-writing-mode; top to bottom, left to right ·         bt-lr – Bottom to top, left to right ·         lr-bt – Left to right, bottom to top What about Firefox, Safari, etc.? The following techniques need to be used on Webkit browsers like Firefox, Opera 11, Google Chrome and IE9. These browsers require their proprietary vendor extensions: -moz-, -webkit-, -o- and -ms-. -webkit-transform: rotate(90deg);    -moz-transform: rotate(90deg); -ms-transform: rotate(90deg); -o-transform: rotate(90deg); transform: rotate(90deg);

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  • Certify September Updates

    - by Sadia2
    We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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  • Reaching to the Holy Grail of Data Management

    - by Irem Radzik
    Pervasive, continuous access to trusted data. That’s the ultimate goal of data management. It enables to leverage data as an asset to create value for customers and the organization. It creates the strong foundation needed to move the business forward. How you get there is also critical. As with all IT initiatives using high performance solutions with low cost of ownership is another key requirement in today’s IT world. Oracle's  data integration product strategy focuses on helping customers achieve this ultimate goal with high performance and low TCO.  At OpenWorld, we will be showing how Oracle Data Integration products help you reach your data management goals, considering new trends in information management, such as big data and cloud computing. We will also provide an update on the latest product releases, such as Oracle GoldenGate 11gR2. If you will be at OpenWorld, please join us on Monday Oct 1st 10:45am at Moscone West – 3005 to hear our VP of Product Development, Brad Adelberg, present "Future Strategy, Direction, and Roadmap of Oracle’s Data Integration Platform". The Data Integration track at OpenWorld covers variety of topics and speakers. In addition to product management of Oracle GoldenGate, Oracle Data Integrator, and Enteprise Data Quality presenting product updates and roadmap, we have several customer panels and stand-alone sessions featuring select customers such as St. Jude Medical, Raymond James, Aderas, Turkcell, Paychex, Comcast,  Ticketmaster, Bank of America and more. You can see an overview of Data Integration sessions here. If you are not able to attend OpenWorld, please check out our latest resources for Data Integration and Oracle GoldenGate. In the coming weeks you will see more blogs about our products’ new capabilities and what to expect at OpenWorld. I hope to see you at OpenWorld and stay in touch via our future blogs. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Managing Operational Risk of Financial Services Processes – part 2/2

    - by Sanjeev Sharma
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} In my earlier blog post, I had described the factors that lead to compliance complexity of financial services processes. In this post, I will outline the business implications of the increasing process compliance complexity and the specific role of BPM in addressing the operational risk reduction objectives of regulatory compliance. First, let’s look at the business implications of increasing complexity of process compliance for financial institutions: · Increased time and cost of compliance due to duplication of effort in conforming to regulatory requirements due to process changes driven by evolving regulatory mandates, shifting business priorities or internal/external audit requirements · Delays in audit reporting due to quality issues in reconciling non-standard process KPIs and integrity concerns arising from the need to rely on multiple data sources for a given process Next, let’s consider some approaches to managing the operational risk of business processes. Financial institutions considering reducing operational risk of their processes, generally speaking, have two choices: · Rip-and-replace existing applications with new off-the shelf applications. · Extend capabilities of existing applications by modeling their data and process interactions, with other applications or user-channels, outside of the application boundary using BPM. The benefit of the first approach is that compliance with new regulatory requirements would be embedded within the boundaries of these applications. However pre-built compliance of any packaged application or custom-built application should not be mistaken as a one-shot fix for future compliance needs. The reason is that business needs and regulatory requirements inevitably out grow end-to-end capabilities of even the most comprehensive packaged or custom-built business application. Thus, processes that originally resided within the application will eventually spill outside the application boundary. It is precisely at such hand-offs between applications or between overlaying processes where vulnerabilities arise to unknown and accidental faults that potentially result in errors and lead to partial or total failure. The gist of the above argument is that processes which reside outside application boundaries, in other words, span multiple applications constitute a latent operational risk that spans the end-to-end value chain. For instance, distortion of data flowing from an account-opening application to a credit-rating system if left un-checked renders compliance with “KYC” policies void even when the “KYC” checklist was enforced at the time of data capture by the account-opening application. Oracle Business Process Management is enabling financial institutions to lower operational risk of such process ”gaps” for Financial Services processes including “Customer On-boarding”, “Quote-to-Contract”, “Deposit/Loan Origination”, “Trade Exceptions”, “Interest Claim Tracking” etc.. If you are faced with a similar challenge and need any guidance on the same feel free to drop me a note.

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  • Cleaner ClientID's with ASP.NET 4.0

    - by amaniar
    Normal 0 false false false EN-US X-NONE HI /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; mso-bidi-font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A common complain we have had when using ASP.NET web forms is the inability to control the ID attributes being rendered in the HTML markup when using server controls. Our Interface Engineers want to be able to predict the ID’s of controls thereby having more control over their client side code for selecting/manipulating elements by ID or using CSS to target them. While playing with the just released VS2010 and .NET 4.0 I discovered some real cool improvements. One of them is the ability to now have full control over the ID being rendered for server controls. ASP.NET 4.0 controls now have a new ClientIDMode property which gives the developer complete control over the ID’s being rendered making it easy to write JavaScript and CSS against the rendered html. By default the ClientIDMode is set to Predictable which results in clean and predictable ID’s by concatenating the ID’s of the Parent and child controls. So the following markup: <asp:Content ID="ParentContainer" ContentPlaceHolderID="MainContentPlaceHolder" runat="server">     <asp:Label runat="server" ID="MyLabel">My Label</asp:Label> </asp:Content>                                                                                                                                                             Will render:   <span id="ParentContainer_MyLabel">My Label</span> Instead of something like this: (current) <span id="ct100_ParentContainer_MyLabel">My Label</span> Other modes include AutoID (renders ID’s like it currently does in .NET 3.5), Static (renders the ID exactly as specified in the code) and Inherit (defers the mode to the parent control). So now I can write my jQuery selector as: $(“ParentContainer_MyLabel”).text(“My new Text”); Instead of: $(‘<%=this. MyLabel.ClientID%>’).text(“My new Text”); Scott Mitchell has a great article about this new feature: http://bit.ly/ailEJ2 Am excited about this and some other improvements. Many thanks to the ASP.NET team for Listening!

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  • New Version 3.1 Endeca Information Discovery Now Available

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Business User Self-Service Data Mash-up Analysis and Discovery integrated with OBI11g and Hadoop Oracle Endeca Information Discovery 3.1 (OEID) is a major release that incorporates significant new self-service discovery capabilities for business users, including agile data mashup, extended support for unstructured analytics, and an even tighter integration with Oracle BI.  · Self-Service Data Mashup and Discovery Dashboards: business users can combine information from multiple sources, including their own up-loaded spreadsheets, to conduct analysis on the complete set.  Creating discovery dashboards has been made even easier by intuitive drag-and drop layouts and wizard-based configuration.  Business users can now build new discovery applications in minutes, without depending on IT. · Enhanced Integration with Oracle BI: OEID 3.1 enhances its’ native integration with Oracle Business Intelligence Foundation. Business users can now incorporate information from trusted BI warehouses, leveraging dimensions and attributes defined in Oracle’s Common Enterprise Information Model, but evolve them based on the varying day-to-day demands and requirements that they personally manage. · Deep Unstructured Analysis: business users can gain new insights from a wide variety of enterprise and public sources, helping companies to build an actionable Big Data strategy.  With OEID’s long-standing differentiation in correlating unstructured information with structured data, business users can now perform their own text mining to identify hidden concepts, without having to request support from IT. They can augment these insights with best in class keyword search and pattern matching, all in the context of rich, interactive visualizations and analytic summaries. · Enterprise-Class Self-Service Discovery:  OEID 3.1 enables IT to provide a powerful self-service platform to the business as part of a broader Business Analytics strategy, preserving the value of existing investments in data quality, governance, and security.  Business users can take advantage of IT-curated information to drive discovery across high volumes and varieties of data, and share insights with colleagues at a moment’s notice. · Harvest Content from the Web with the Endeca Web Acquisition Toolkit:  Oracle now provides best-of-breed data access to website content through the Oracle Endeca Web Acquisition Toolkit.  This provides an agile, graphical interface for developers to rapidly access and integrate any information exposed through a web front-end.  Organizations can now cost-effectively include content from consumer sites, industry forums, government or supplier portals, cloud applications, and myriad other web sources as part of their overall strategy for data discovery and unstructured analytics. For more information: OEID 3.1 OTN Software and Documentation Download And Endeca available for download on Software Delivery Cloud (eDelivery) New OEID 3.1 Videos on YouTube Oracle.com Endeca Site /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Top 5 characteristics Recruiters are looking for

    - by Maria Sandu
    Of course many skills and characteristics recruiters are looking for are job specific. But whether you are a graduate fresh out of college or seasoned in the workplace, recruiters are also looking for generic skills and attitude to see whether you are a good fit to the company. So make sure you prepare and show through examples that you have these skills. 1. Drive/passion Liking the job you are applying for is paramount and something recruiters are always looking for. Show and prove your drive for the role and/or the field you are applying for. Always be prepared to pitch yourself, this shows your drive in the role you are applying for. 2. Communication skills People often make the mistake by thinking this skill is related to how good they are able to talk about their background and expertise. This is important, but as least as important is it that you listen well to questions that are asked. Make sure you answer to the point and ask questions if you want questions to be clarified. This shows your interest in the role and the ability to communicate clearly. This also helps you building trust with the recruiter every time you speak to him/her. 3. Confidence Recruiters are looking for the best candidate for the job. So if you don’t think you are the best candidate why should the recruiter? Show with confidence, without being arrogant (think about building trust), why you are the right person for the job. Confidence also shows in your answers to difficult questions. Be confident enough to explain why some experiences went wrong and how you learnt from them. If you don’t have a direct explanation on a question, it is better to ask for a second to think instead of a random answer. 4. Vision The main reason to hire graduates for many companies is that graduates are perceived to be flexible. The organisation will train and up skill you in the direction best suitable for the organisation. However the most intense learning path is realised when you also know where you want to go. Companies are often happy to accommodate you to support with training and development, but if you don’t have a clear vision on what you want to achieve for yourself and what value you bring to the company, recruiters can decide you are not the right candidate as they are afraid you aren’t going to stay in the company. 5. Business awareness For every job you apply you will get challenged on your knowledge and interest for the market and business they are in. All companies add value in different ways in their respective markets. So make sure you are aware of what a company is doing, what their goal is and why and how they exist and how you can add value for the company in the role you are applying for. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle ZS3 Contest for Partners: Share an unforgettable experience at the Teatro Alla Scala in Milan

    - by Claudia Caramelli-Oracle
    12.00 Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation  Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA  The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Oracle shall be the final arbiter in selecting the winners and all winners will be notified via their Oracle account manager.Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Remember: access to the community workspace requires membership. If you are not a member please register here. Good Luck!! For more information, please contact Sasan Moaveni. (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above (2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Customer Loyalty vs. Customer Engagement: Who Cares?

    - by Jeb Dasteel-Oracle
    Have you read the recent Forbes OracleVoice blog titled Customer Loyalty is Dead. Long Live Engagement!? If you haven’t, take a look. This article prompted lots of conversation in the social realm. Many who read the article voiced their reactions to the headline and now I’m jumping in to add my view. Normal 0 false false false EN-US X-NONE X-NONE Customer loyalty is still key. It’s the effect and engagement is the cause. We at least know that to be true for our customers. We are in an age where customers are demanding to be heard. We need them to be actively involved – or engaged – as well. Greater levels of customer engagement, properly targeted, positively correlate with satisfaction. Our data has shown us this over and over. Satisfied customers are more loyal and more willing to vocalize their satisfaction through referencing, and are more likely to purchase again, all of which in turn drives incremental revenue – from the customer doing the referencing AND the customer on the receiving end of that reference. Turning this around completely, if we begin to see the level of a customer’s engagement start to wane, this is an indicator that their satisfaction, loyalty, and future revenue are likely at risk. At Oracle, we’ve put in place many programs to target, encourage, and then track engagement, allowing us to measure engagement as a determinant of loyalty. Some of these programs include our Key Accounts, solution design and architectural, Executive Sponsorship, as well as executive advisory boards. Specific programs allow us to engage specific contacts within specific customer organizations (based on role) and then systematically track their engagement activities over time, along side of tracking customer satisfaction, loyalty, referenceability, and incremental revenue contribution. Continuous measurement of engagement allows us to better understand customer views of what it means to partner with a provider and adjust program participation to better meet the needs of the partnership. We can also track across customer segments, and design new programs that are even more effective than the ones we have in place today. In case you missed any of my previous Forbes articles, I’ve included links below for easy access. Award-Winning Companies Put Customers First The Power of Peer Networks: 5 Reasons to Get (and Stay) Involved Technology At Work: Traveling In Style Customer Central: 8 Strategies for Putting Customers at the Core of Your Business Technology at Work: Five Companies Doing IT Right /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Try the Oracle Database Appliance Manager Configurator - For Fun!

    - by pwstephe-Oracle
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you would like to get a first hand glimpse of how easy it is to configure an ODA, even if you don’t have access to one, it’s possible to download the Appliance Manager Configurator from the Oracle Technology Network, and run it standalone on your PC or Linux/Unix  workstation. The configurator is packaged in a zip file that contains the complete Java environment to run standalone. Once the package is downloaded and unzipped it’s simply a matter of launching it using the config command or shell depending on your runtime environment. Oracle Appliance Manager Configurator is a Java-based tool that enables you to input your deployment plan and validate your network settings before an actual deployment, or you can just preview and experiment with it. Simply download and run the configurator on a local client system which can be a Windows, Linux, or UNIX system. (For Windows launch the batch file config.bat for Linux/Unix environments, run  ./ config.sh). You will be presented with the very same dialogs and options used to configure a production ODA but on your workstation. At the end of a configurator session, you may save your deployment plan in a configuration file. If you were actually ready to deploy, you could copy this configuration file to a real ODA where the online Oracle Appliance Manager Configurator would use the contents to deploy your plan in production. You may also print the file’s content and use the printout as a checklist for setting up your production external network configuration. Be sure to use the actual production network addresses you intend to use it as this will only work correctly if your client system is connected to same network that will be used for the ODA. (This step is not necessary if you are just previewing the Configurator). This is a great way to get an introductory look at the simple and intuitive Database Appliance configuration interface and the steps to configure a system. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • PBCS Hyperion Planning in the Cloud PartnerLab 2-Day Training

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Objective of the PartnerLab:  To help partners engage the interest and commitment of their clients for Oracle Planning and Budgeting Cloud Service projects. This is your unique opportunity to learn how to expand your business with the PBCS Application. This 2-day PartnerLab workshop will enable your team to understand the fundamental concepts of the PBCS Application, the implications of Oracle Public Cloud deployment, and to effectively present and demonstrate PBCS to prospective clients. Participants must already be competent with the on-premise Hyperion Planning application: this training will build on existing expertise to cover SaaS Cloud specific deployment implications and how best to demonstrate this to clients and win services led PBCS implementation engagements. Register here now and see full Agenda for 07-08 July 2014 in Oracle Paris – Colombes 15, bd Charles de Gaulle, 92715 Colombes Cedex France Register here now and see full Agenda for 15-16 July 2014 in Oracle Italy via Fulvio Testi 136, Cinisello Balsamo, Milan, Italy This training is free of charge to OPN Member Partners This PartnerLab is a 2 day in-class workshop event led by Oracle Pre-Sales subject matter experts. These 2 days consist of discussions, presentations, demonstration and hands-on exercises. Note: the hands-on exercises are in an already installed environment that you can have access to after the event (see more @ Hyperion Demonstration Systems for Partners). The PartnerLab will be delivered in English or local language. Mandatory prerequisites for a participant: Please view material available and complete the assessments before you attend the PartnerLab event. Material and assessments cover foundational information about Oracle Hyperion Planning and Oracle Planning and Budgeting Cloud Service. View material prior to live PartnerLab: Oracle Hyperion Planning 11 Sales Specialist guided learning path Oracle Hyperion Planning 11 PreSales Specialist guided learning path Oracle Hyperion Planning 11 Implementation Specialist guided learning path Oracle Planning and Budgeting Cloud Service Specialist guided learning path PBCS How-to Videos Learn More at Oracle Planning and Budgeting Cloud Service Take and pass these on-line assessments prior to the live PartnerLab training: Oracle Hyperion Planning 11 Sales Specialist on-line exam Oracle Hyperion Planning 11 PreSales Specialist on-line exam /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Upgrading to 9.2 - Info You Can Use (part 1)

    - by John Webb
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Rebekah Jackson joins our blog with a series of helpful hints on planning your upgrade to PeopleSoft 9.2.   Find Features & Capabilities There are many ways that you might learn about new features and capabilities within our releases, but if you aren’t sure where to start or how best to go about it, we recommend: Go to www.peoplesoftinfo.com Select the product line you are interested in, and go to the ‘Release Content’ tab Use the Video Feature Overviews (VFOs) on YouTube and the Cumulative Feature Overview (CFO) tool to find features and functions. The VFOs are brief recordings that summarize some of our most popular capabilities. These recordings are great tools for learning about new features, or helping others to visualize the value they can bring to your organization. The VFOs focus on some of our highest value and most compelling new capabilities. We also provide summarized ‘Why Upgrade to 9.2’ VFOs for HCM, Financials, and Supply Chain. The CFO is a spreadsheet based tool that allows you to select the release you are currently on, and compare it to the new release. It will return the list of all new features and capabilities, by product. You can browse the full list and / or highlight areas that look particularly interesting. Once you have a list of features by product, use the Release Value Proposition, Pre-Release Notes, and the Release Notes documents to get more details on and supporting value statements about why those features will be helpful. Gather additional data and supporting information, including: Go to the Product Data Sheets tab, and review the respective data sheets. These summarize the capabilities in the product, and provide succinct value statements for the product and capabilities. The PeopleSoft 9.2 Upgrade page, which has many helpful resources. Important Notes:   -  We recommend that you go through the above steps for the application areas of interest, as well as for PeopleTools. There are many areas in PeopleTools 8.53 and the 9.2 application releases that combine technical and functional capabilities to deliver transformative value.    - We also recommend that you review the Portal Solutions content. With your license to PeopleSoft applications, you have access to many of the most powerful capabilities within the Interaction Hub.    -  If you have recently upgraded to PeopleSoft 9.1, and an immediate upgrade to 9.2 is simply not realistic, you can apply the same approaches described here to find untapped capabilities in your current products. Many of the features in 9.2 were delivered first in our 9.1 Feature Packs. To find the Release Value Proposition, Pre-Release Notes, and Release Notes for these releases, search on ‘PeopleSoft 9.1 Documentation Home Page’ on My Oracle Support, and select your desired product area. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Gmail sends bulk messages sent by postfix to spam - spf, rDNS are set up (headers inside)

    - by snitko
    here are the headers of the blocked messages (actual domain replaced with domain.com, ip address with n.n.n.n and gmail account name with person.account): Delivered-To: [email protected] Received: by 10.216.89.137 with SMTP id c9cs247685wef; Tue, 6 Dec 2011 16:06:37 -0800 (PST) Received: by 10.224.199.134 with SMTP id es6mr14447757qab.2.1323216395590; Tue, 06 Dec 2011 16:06:35 -0800 (PST) Return-Path: <[email protected]> Received: from mail.domain.com (domain.com. [n.n.n.n]) by mx.google.com with ESMTP id b16si7471407qcv.131.2011.12.06.16.06.35; Tue, 06 Dec 2011 16:06:35 -0800 (PST) Received-SPF: pass (google.com: domain of [email protected] designates n.n.n.n as permitted sender) client-ip=n.n.n.n; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates n.n.n.n as permitted sender) [email protected] Received: by mail.domain.com (Postfix, from userid 5001) id 26ADE381E3; Tue, 6 Dec 2011 19:06:35 -0500 (EST) Received: from domain.com (domain.com [127.0.0.1]) by mail.domain.com (Postfix) with ESMTP id 0148638030 for <[email protected]>; Tue, 6 Dec 2011 19:06:31 -0500 (EST) Date: Tue, 06 Dec 2011 19:06:31 -0500 From: DomainApp <[email protected]> Reply-To: [email protected] To: [email protected] Message-ID: <[email protected]> Subject: Roman Snitko says hi Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit X-No-Spam: True Precedence: bulk List-Unsubscribe: [email protected] Messages go to Spam folder on various gmail accounts, so it's not a coincidence. I followed all gmail guides on sending bulk emails from here https://mail.google.com/support/bin/answer.py?hl=en&answer=81126. I also checked my ip-address here http://www.dnsblcheck.co.uk/ and it's NOT on the blacklists. Thus I have two questions: What may be the possible reason for the messages to go to Spam folder? Is there any way to contact Google and ask them what causes this? Update: I have set up openDKIM on my server, everything works, gmail message headers say that dkim=pass, which means everything is set up correctly. Messages still end up in Spam folder.

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  • HttpWebRequest and Ignoring SSL Certificate Errors

    - by Rick Strahl
    Man I can't believe this. I'm still mucking around with OFX servers and it drives me absolutely crazy how some these servers are just so unbelievably misconfigured. I've recently hit three different 3 major brokerages which fail HTTP validation with bad or corrupt certificates at least according to the .NET WebRequest class. What's somewhat odd here though is that WinInet seems to find no issue with these servers - it's only .NET's Http client that's ultra finicky. So the question then becomes how do you tell HttpWebRequest to ignore certificate errors? In WinInet there used to be a host of flags to do this, but it's not quite so easy with WebRequest. Basically you need to configure the CertificatePolicy on the ServicePointManager by creating a custom policy. Not exactly trivial. Here's the code to hook it up: public bool CreateWebRequestObject(string Url) {    try     {        this.WebRequest =  (HttpWebRequest) System.Net.WebRequest.Create(Url);         if (this.IgnoreCertificateErrors)            ServicePointManager.CertificatePolicy = delegate { return true; };}One thing to watch out for is that this an application global setting. There's one global ServicePointManager and once you set this value any subsequent requests will inherit this policy as well, which may or may not be what you want. So it's probably a good idea to set the policy when the app starts and leave it be - otherwise you may run into odd behavior in some situations especially in multi-thread situations.Another way to deal with this is in you application .config file. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} <configuration>   <system.net>     <settings>       <servicePointManager           checkCertificateName="false"           checkCertificateRevocationList="false"                />     </settings>   </system.net> </configuration> This seems to work most of the time, although I've seen some situations where it doesn't, but where the code implementation works which is frustrating. The .config settings aren't as inclusive as the programmatic code that can ignore any and all cert errors - shrug. Anyway, the code approach got me past the stopper issue. It still amazes me that theses OFX servers even require this. After all this is financial data we're talking about here. The last thing I want to do is disable extra checks on the certificates. Well I guess I shouldn't be surprised - these are the same companies that apparently don't believe in XML enough to generate valid XML (or even valid SGML for that matter)...© Rick Strahl, West Wind Technologies, 2005-2011Posted in .NET  CSharp  HTTP  

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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