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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

  - by Anand Akela

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources.  By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI)  by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance  Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance  Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy  the plugin and adding the AWS the instances. ./emcli add_target \       -name="<target name>" \       -type="AmazonEC2Service" \       -host="<host>" \       -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>"  \     -subseparator=properties="=" ./emcli set_monitoring_credential \                 -set_name="AWSKeyCredentialSet"  \                 -target_name="<target name>"  \                 -target_type="AmazonEC2Service" \                 -cred_type="AWSKeyCredential"  \                 -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances.  By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O:  DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O:  ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization:  BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information,  last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1)      AWS Plugin download 2)      Installation and  Read Me. 3)      Screenwatch on SlideShare 4)      Extensibility Programmer's Guide 5)      Amazon Web Services

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• Thank You for a Great Welcome for Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Yesterday morning we had two launch webcasts for Oracle GoldenGate 11g Release 2. I had the pleasure to present, as well as moderate the Q&A panels in both of these webcasts. Both events had hundreds of live attendees, sending us over 150 questions. Even though we left 30 minutes for Q&A, it was not nearly enough time to address for all the insightful questions our audience sent. Our product management team and I really appreciate the interaction we had yesterday and we are starting to respond back with outstanding questions today. Oracle GoldenGate’s new release launch also had great welcome from the media. You can find the links for various articles on the new release below: ITBusinessEdge Oracle Embraces Cross-Platform Data Integration Information Week: Oracle Real-Time Advance Taps Compressed Data Integration Developer News, Oracle GoldenGate Adds Deeper Oracle Integration, Extends Real-Time Performance CIO, Oracle GoldenGate Buddies Up with Sibling Software DBTA, Real-Time Data Integration: Oracle GoldenGate 11g Release 2 Now Available CBR Oracle unveils GoldenGate 11g Release 2 real-time data integration application In this blog, I want to address some of the frequently asked questions that came up during the webcasts. You can find the top questions and their answers along with related resources below. We will continue to address frequently asked questions via future blogs. Q: Will the new Integrated Capture for Oracle Database replace the Classic Capture? If not, which one do I use when? A: No, Classic Capture will be around for long time. Core platform specific features, bug fixes, and patches will be available for both Capture processes.Oracle Database specific features will be only available in the Integrated Capture. The Integrated Capture for Oracle Database is an option for users that need to capture data from compressed tables or need support for XML data types, XA on RAC. Users who don’t leverage these features should continue to use our Classic Capture. For more information on Oracle GoldenGate 11g Release 2 I recommend to check out the White paper: Oracle GoldenGate 11gR2 New Features as well as other technical white papers we have on OTN.                                                         For those of you coming to OpenWorld, please attend the related session: Extracting Data in Oracle GoldenGate Integrated Capture Mode, Monday Oct 1st 1:45pm Moscone South – 102 to learn more about this new feature. Q: What is new in Conflict Detection and Resolution? And how does it work? A: There are now pre-built functions to identify the conditions under which an error occurs and how to handle the record when the condition occurs. Error conditions handled include inserts into a target table where the row already exists, updates or deletes to target table rows that exist, but the original source data (before columns) do not match the existing data in the target row, and updates or deletes where the row does not exist in the target database table.Foreach of these conditions a method to handle the error is specified.  Please check out our recent blog on this topic and the White paper: Oracle GoldenGate 11gR2 New Features white paper.  Also, for those attending OpenWorld please attend the session: Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active-  Wednesday Oct 3rd  3:30pm Mascone 3000 Q: Does Oracle GoldenGate Veridata and the Management Pack require additional licenses, or is it incorporated with the GoldenGate license? A: Oracle GoldenGate Veridata and Oracle Management Pack for Oracle GoldenGate are additional products and require separate licenses. Please check out Oracle's price list here. Q: Does GoldenGate - Oracle Enterprise Manager Plug-in require additional license? A: Oracle Enterprise Manager Plug-in is included in the Oracle Management Pack for Oracle GoldenGate license, which is separate from Oracle GoldenGate license. There is no separate license for the Enterprise Manager Plug-in by itself. Oracle GoldenGate Monitor, Oracle GoldenGate Director, and Enterprise Manager Plug-in are included in the Management Pack for Oracle GoldenGate license. Please check out Management Pack for Oracle GoldenGate data sheet for more info on this product bundle. Q: Is Oracle GoldenGate replacing Oracle Streams product? A: Oracle GoldenGate is the strategic data replication product. Therefore, Oracle Streams will continue to be supported, but will not be actively enhanced. Rather, the best elements of Oracle Streams will be added to Oracle GoldenGate. Conflict management is one of them and with the latest release Oracle GoldenGate has a more advanced conflict management offering. Current customers depending on Oracle Streams will continue to be fully supported. Q: How is Oracle GoldenGate different than Oracle Data Integrator? A: Oracle Data Integrator is designed for fast bulk data movement and transformation between heterogeneous systems, while GoldenGate is designed for real-time movement of transactions between heterogeneous systems. These two products are completely complementary where GoldenGate provides low-impact real-time change data capture and delivery to a staging area on the target. And Oracle Data Integrator transforms this data and loads the DW tables. In fact, Oracle Data Integrator integrates with GoldenGate to use GoldenGate’s Capture process as one option for its CDC mechanism. We have several customers that deployed GoldenGate and ODI together to feed real-time data to their data warehousing solutions. Please also check out Oracle Data Integrator Changed Data Capture with Oracle GoldenGate Data Sheet (PDF). Thank you again very much for welcoming Oracle GoldenGate 11g Release 2 and stay in touch with us for more exciting news, updates, and events.

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• In Case You Weren’t There: Blogwell NYC

  - by Mike Stiles

  0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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• Developing with Fluid UI – The Fluid Home Page

  - by Dave Bain

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The first place to start with Fluid UI is with the Fluid Home Page. Sometimes it’s referred to as the landing page, but it’s formally called the Fluid Home Page. It’s delivered with PeopleTools 8.54, and the nice thing about it is, it’s a component. That’s one thing you’ll discover with Fluid UI. Fluid UI is built int PeopleTools with Fluid UI. The Home Page is a component, the tiles or grouplets are group boxes, and the search and prompt pages are just pages. It makes it easy to find things, customize and brand the applications (and of course to see what’s going on) when you can open it in AppDesigner. To see what makes a component fluid, let’s start with the Fluid Home Page. It’s a component called PT_LANDINGPAGE. You can open it in AppDesigner and see what’s unique and different about Fluid UI. If you open the Component Properties dialog, you’ll see a new tab called Fluid On the Component Properties Fluid tab you’ll see the most important checkbox of all, Fluid Mode. That is the one flag that will tell PeopleSoft if the component is Fluid (responsive, dynamic layout) or classic (pixel perfect). Now that you know it’s a single flag, you know that a component can’t be both Fluid UI and Classic at the same time, it’s one or the other. There are some other interesting fields on this page. The Small Form Factor Optimized field tells us whether or not to display this on a small device (think smarphone). Header Toolbar Actions offer standard options that are set at the component level so you have complete control of the components header bar. You’ll notice that the PT_LANDINGPAGE has got some PostBuild PeopleCode. That’s to build the grouplets that are used to launch Fluid UI Pages (more about those later). Probably not a good idea to mess with that code! The next thing to look at is the Page Definition for the PT_LANDINGPAGE component. When you open the page PT_LANDINGPAGE it will look different than anything you’ve ever seen. You’re probably thinking “What’s up with all the group boxes”? That is where Fluid UI is so different. In classic PeopleSoft, you put a button, field, group, any control on a page and that’s where it shows up, no questions asked. With Fluid UI, everything is positioned relative to something else. That’s why there are so many containers (you know them as group boxes). They are UI objects that are used for dynamic positioning. The Fluid Home Page has some special behavior and special settings. The first is in the Web Profile Configuration settings (Main Menu->PeopleTools->Web Profile->Web Profile Configuration from the main menu). There are two checkboxes that control the behavior of Fluid UI. Disable Fluid Mode and Disable Fluid On Desktop. Disable Fluid Mode prevents any Fluid UI component from being run from this installation. This is a web profile setting for users that want to run later versions of PeopleTools but only want to run Classic PeopleSoft pages. The second setting, Disable Fluid On Desktop allows the Fluid UI to be run on mobile devices such as smartphones and tablets, but prevents Fluid UI from running on a desktop computer. Fluid UI settings are also make in My Personalizations (Main Menu->My Personalizations from the Main Menu), in the General Options section. In that section, each user has the choice to determine the home page for their desktop and for tablets. Now that you know the Fluid UI landing page is just a component, and the profile and personalization settings, you should be able to launch one. It’s pretty easy to add a menu using Structure and Content, just make sure the proper security is set up. You’ll have to run a Fluid UI supported browser in order to see it. Latest versions of Chrome, Firefox and IE will do. Check the certification page on MOS for all the details. When you open the first Fluid Landing Page, there’s not much there. Not to worry, we’ll get some content on it soon. Take a moment to navigate around and look at some of the header actions that were set up from the component properties. The home button takes you back to the classic system. You won’t see any notifications and the personalization doesn’t have any content to add. The NavBar icon on the top right has a lot of content, including a Navigator and Classic home. Spend some time looking through what’s available. Stay tuned for more. Next up is adding some content. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Contracting as a Software Developer in the UK

  - by Frez

  Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Having had some 15 years’ experience of working as a software contractor, I am often asked by developers who work as permanent employees (permies) about the pros and cons of working as a software consultant through my own limited company and whether the move would be a good one for them. Whilst it is possible to contract using other financial vehicles such as umbrella companies, this article will only consider limited companies as that is what I have experience of using. Contracting or consultancy requires a different mind-set from being a permanent member of staff, and not all developers are capable of this shift in attitude. Whilst you can look forward to an increase in the money you take home, there are real risks and expenses you would not normally be exposed to as a permie. So let us have a look at the pros and cons: Pros: More money There is no doubt that whilst you are working on contracts you will earn significantly more than you would as a permanent employee. Furthermore, working through a limited company is more tax efficient. Less politics You really have no need to involve yourself in office politics. When the end of the day comes you can go home and not think or worry about the power struggles within the company you are contracted to. Your career progression is not tied to the company. Expenses from gross income All your expenses of trading as a business will come out of your company’s gross income, i.e. before tax. This covers travelling expenses provided you have not been at the same client/location for more than two years, internet subscriptions, professional subscriptions, software, hardware, accountancy services and so on. Cons: Work is more transient Contracts typically range from a couple of weeks to a year, although will most likely start at 3 months. However, most contracts are extended either because the project you have been brought in to help with takes longer to deliver than expected, the client decides they can use you on other aspects of the project, or the client decides they would like to use you on other projects. The temporary nature of the work means that you will have down-time between contracts while you secure new opportunities during which time your company will have no income. You may need to attend several interviews before securing a new contract. Accountancy expenses Your company is a separate entity and there are accountancy requirements which, unless you like paperwork, means your company will need to appoint an accountant to prepare your company’s accounts. It may also be worth purchasing some accountancy software, so talk to your accountant about this as they may prefer you to use a particular software package so they can integrate it with their systems. VAT You will need to register your company for VAT. This is tax neutral for you as the VAT you charge your clients you will pass onto the government less any VAT you are reclaiming from expenses, but it is additional paperwork to undertake each quarter. It is worth checking out the Fixed Rate VAT Scheme that is available, particularly after the initial expenses of setting up your company are over. No training Clients take you on based on your skills, not to train you when they will lose that investment at the end of the contract, so understand that it is unlikely you will receive any training funded by a client. However, learning new skills during a contract is possible and you may choose to accept a contract on a lower rate if this is guaranteed as it will help secure future contracts. No financial extras You will have no free pension, life, accident, sickness or medical insurance unless you choose to purchase them yourself. A financial advisor can give you all the necessary advice in this area, and it is worth taking seriously. A year after I started as a consultant I contracted a serious illness, this kept me off work for over two months, my client was very understanding and it could have been much worse, so it is worth considering what your options might be in the case of illness, death and retirement. Agencies Whilst it is possible to work directly for end clients there are pros and cons of working through an agency.  The main advantage is cash flow, you invoice the agency and they typically pay you within a week, whereas working directly for a client could have you waiting up to three months to be paid. The downside of working for agencies, especially in the current difficult times, is that they may go out of business and you then have difficulty getting the money you are owed. Tax investigation It is possible that the Inland Revenue may decide to investigate your company for compliance with tax law. Insurance is available to cover you for this. My personal recommendation would be to join the PCG as this insurance is included as a benefit of membership, Professional Indemnity Some agencies require that you are covered by professional indemnity insurance; this is a cost you would not incur as a permie. Travel Unless you live in an area that has an abundance of opportunities, such as central London, it is likely that you will be travelling further, longer and with more expense than if you were permanently employed at a local company. This not only affects you monetarily, but also your quality of life and the ability to keep fit and healthy. Obtaining finance If you want to secure a mortgage on a property it can be more difficult or expensive, especially if you do not have three years of audited accounts to show a mortgage lender.   Caveat This post is my personal opinion and should not be used as a definitive guide or recommendation to contracting and whether it is suitable for you as an individual, i.e. I accept no responsibility if you decide to take up contracting based on this post and you fare badly for whatever reason.

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• Configuring Oracle HTTP Server 12c for WebLogic Server Domain

  - by Emin Askerov

  Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• How to ensure custom serverListener events fires before action events

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Using JavaScript in ADF Faces you can queue custom events defined by an af:serverListener tag. If the custom event however is queued from an af:clientListener on a command component, then the command component's action and action listener methods fire before the queued custom event. If you have a use case, for example in combination with client side integration of 3rd party technologies like HTML, Applets or similar, then you want to change the order of execution. The way to change the execution order is to invoke the command item action from the client event method that handles the custom event propagated by the af:serverListener tag. The following four steps ensure your successful doing this 1.       Call cancel() on the event object passed to the client JavaScript function invoked by the af:clientListener tag 2.       Call the custom event as an immediate action by setting the last argument in the custom event call to true function invokeCustomEvent(evt){   evt.cancel();          var custEvent = new AdfCustomEvent(                         evt.getSource(),                         "mycustomevent",                                                                                                                    {message:"Hello World"},                         true);    custEvent.queue(); } 3.       When handling the custom event on the server, lookup the command item, for example a button, to queue its action event. This way you simulate a user clicking the button. Use the following code ActionEvent event = new ActionEvent(component); event.setPhaseId(PhaseId.INVOKE_APPLICATION); event.queue(); The component reference needs to be changed with the handle to the command item which action method you want to execute. 4.       If the command component has behavior tags, like af:fileDownloadActionListener, or af:setPropertyListener, defined, then these are also executed when the action event is queued. However, behavior tags, like the file download action listener, may require a full page refresh to be issued to work, in which case the custom event cannot be issued as a partial refresh. File download action tag: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_fileDownloadActionListener.html " Since file downloads must be processed with an ordinary request - not XMLHttp AJAX requests - this tag forces partialSubmit to be false on the parent component, if it supports that attribute." To issue a custom event as a non-partial submit, the previously shown sample code would need to be changed as shown below function invokeCustomEvent(evt){   evt.cancel();          var custEvent = new AdfCustomEvent(                         evt.getSource(),                         "mycustomevent",                                                                                                                    {message:"Hello World"},                         true);    custEvent.queue(false); } To learn more about custom events and the af:serverListener, please refer to the tag documentation: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_serverListener.html

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• Single Key Multiple Values Data Structure for one to many mapping

  - by nijhawan.saurabh

  Dictionaries are good, they are great to store Key / Value pairs but what if you want to store multiple values for a single key? Dictionaries would not allow duplicate keys. I came across a nice way to represent such a Data Structure using one of the Extension Method (ToLookup) present in System.Linq Namespace which converts an IEnumerable<T> to an ILookup<TKey, TElement>.   Now, there are two parameters this method expects (The other overload expects 3 parameters): IEnumerable<TSource> - This list would contain the actual data. Func<TSource, TKey> keySelector - The Delegate which which computes the keys   The method returns the following: ILookup<TKey, TElement>   This DS would store Keys and multiple values along those keys.   Let's see a small example:        12  using System;    13     using System.Collections.Generic;    14     using System.Linq;    15     16     /// <summary>    17     /// </summary>    18     internal class Program    19     {    20         #region Methods    21     22         /// <summary>    23         /// </summary>    24         /// <param name="args">    25         /// The args.    26         /// </param>    27         private static void Main(string[] args)    28         {    29             // Create an array of strings.    30             var list = new List<string> { "IceCream1", "Chocolate Moose", "IceCream2" };    31     32             // Generate a lookup Data Structure    33             ILookup<int, string> lookupDs = list.ToLookup(item => item.Length);    34     35           // Enumerate groupings.    36             foreach (var group in lookupDs)    37             {    38                 foreach (string element in group)    39                 {    40                     Console.WriteLine(element);    41                 }    42             }    43         } Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Master-slave vs. peer-to-peer archictecture: benefits and problems

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Data Source Connection Pool Sizing

  - by Steve Felts

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} One of the most time-consuming procedures of a database application is establishing a connection. The connection pooling of the data source can be used to minimize this overhead.  That argues for using the data source instead of accessing the database driver directly. Configuring the size of the pool in the data source is somewhere between an art and science – this article will try to move it closer to science.  From the beginning, WLS data source has had an initial capacity and a maximum capacity configuration values.  When the system starts up and when it shrinks, initial capacity is used.  The pool can grow to maximum capacity.  Customers found that they might want to set the initial capacity to 0 (more on that later) but didn’t want the pool to shrink to 0.  In WLS 10.3.6, we added minimum capacity to specify the lower limit to which a pool will shrink.  If minimum capacity is not set, it defaults to the initial capacity for upward compatibility.   We also did some work on the shrinking in release 10.3.4 to reduce thrashing; the algorithm that used to shrink to the maximum of the currently used connections or the initial capacity (basically the unused connections were all released) was changed to shrink by half of the unused connections. The simple approach to sizing the pool is to set the initial/minimum capacity to the maximum capacity.  Doing this creates all connections at startup, avoiding creating connections on demand and the pool is stable.  However, there are a number of reasons not to take this simple approach. When WLS is booted, the deployment of the data source includes synchronously creating the connections.  The more connections that are configured in initial capacity, the longer the boot time for WLS (there have been several projects for parallel boot in WLS but none that are available).  Related to creating a lot of connections at boot time is the problem of logon storms (the database gets too much work at one time).   WLS has a solution for that by setting the login delay seconds on the pool but that also increases the boot time. There are a number of cases where it is desirable to set the initial capacity to 0.  By doing that, the overhead of creating connections is deferred out of the boot and the database doesn’t need to be available.  An application may not want WLS to automatically connect to the database until it is actually needed, such as for some code/warm failover configurations. There are a number of cases where minimum capacity should be less than maximum capacity.  Connections are generally expensive to keep around.  They cause state to be kept on both the client and the server, and the state on the backend may be heavy (for example, a process).  Depending on the vendor, connection usage may cost money.  If work load is not constant, then database connections can be freed up by shrinking the pool when connections are not in use.  When using Active GridLink, connections can be created as needed according to runtime load balancing (RLB) percentages instead of by connection load balancing (CLB) during data source deployment. Shrinking is an effective technique for clearing the pool when connections are not in use.  In addition to the obvious reason that there times where the workload is lighter,  there are some configurations where the database and/or firewall conspire to make long-unused or too-old connections no longer viable.  There are also some data source features where the connection has state and cannot be used again unless the state matches the request.  Examples of this are identity based pooling where the connection has a particular owner and XA affinity where the connection is associated with a particular RAC node.  At this point, WLS does not re-purpose (discard/replace) connections and shrinking is a way to get rid of the unused existing connection and get a new one with the correct state when needed. So far, the discussion has focused on the relationship of initial, minimum, and maximum capacity.  Computing the maximum size requires some knowledge about the application and the current number of simultaneously active users, web sessions, batch programs, or whatever access patterns are common.  The applications should be written to only reserve and close connections as needed but multiple statements, if needed, should be done in one reservation (don’t get/close more often than necessary).  This means that the size of the pool is likely to be significantly smaller then the number of users.   If possible, you can pick a size and see how it performs under simulated or real load.  There is a high-water mark statistic (ActiveConnectionsHighCount) that tracks the maximum connections concurrently used.  In general, you want the size to be big enough so that you never run out of connections but no bigger.   It will need to deal with spikes in usage, which is where shrinking after the spike is important.  Of course, the database capacity also has a big influence on the decision since it’s important not to overload the database machine.  Planning also needs to happen if you are running in a Multi-Data Source or Active GridLink configuration and expect that the remaining nodes will take over the connections when one of the nodes in the cluster goes down.  For XA affinity, additional headroom is also recommended.  In summary, setting initial and maximum capacity to be the same may be simple but there are many other factors that may be important in making the decision about sizing.

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• ?RAC????????????

  - by Allen Gao

  Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????????????????????????????????????,??????????????Oracle RAC?????????????????????????????,???????????????????,??????RAC???????????,????????????????????????????????????,????3???RAC????????????? ????????MOS ??"Top 11 Things to do NOW to Stabilize your RAC Cluster Environment”(DOC ID 1344678.1)???,???,??????3???????????,?????????????????????????????,???,?????????????????,??,??????????????,??????????????????????,?????????????,??????????????????????,???????RAC DBA???? ??????? (PSU)??,?????????PSU? ???????????,???????Oracle???????????(PSU)???PSU?????????????????,??PSU???????????????????PSU????????,???????????????PSU,????????6????????????????????BUG????,??????????,?????????????????????,???9???,???RAC???(Cluster)BUG,??7%??BUG??????,??????????BUG??????????????????????PSU??????RAC???,PSU????????: PSU?????Grid Infrastructure(GI)home,???????????RDBMS home???????,??GI home????PSU,?????home?????,??????????GI????????????,??????,??RDBMS PSU,GI PSU??????????GI home??????PSU,???????RDBMS??PSU? RAC????PSU????rolling????? –?????????GI? RDBMS?????????????????,??PSU???????,???????????????? ???????????PSU,????????????,?????????PSU????,???RAC?????????????PSU???,???????????????????? ??PSU?????, ??????MOS??: NOTE 854428.1   Intro to Patch Set Updates (PSU) NOTE 1082394.1 11.2.0.X Grid Infrastructure PSU Known Issues NOTE 756671.1   Oracle Recommended Patches -- Oracle Database NOTE 161549.1   Oracle Database, Networking and Grid Agent Patches for Microsoft Platforms NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit 11gR2???????,?Diagwait???13? ?2012?,??45%????????11gR2???????,????diagwait?13????RAC???????????,????diagwait??????????????,????????????????, diagwait??RAC?????????????: ?????,??????OPROCD?????1??0.5?????,????,??OPROCD??? 1.5????,?????????diagwait????13??OPROCD??????????10?( diagwait - CSS????[???3?]),????????OPROCD???????????????'?'?????????????,1.5??????????????????OPROCD?????????????11?(1?????+10????)? ?????/???????,??diagwait,??????????????????????,??,????????????? ?11g?2?(11.2.0.1?????)??,?????????????,???????,??????????????????,????????????????,?????????????????????diagwait????????,????????????????????,????????Oracle?????(OCR),?????????OCR???????????,?????????diagwai?????????????????: # $CLUSTERWARE_HOME\bin\crsctl get css diagwait ????DIAGWAIT???,??????MOS??: NOTE 567730.1  Changes in Oracle Clusterware on Linux with the 10.2.0.4 Patchset NOTE 559365.1  Using Diagwait as a diagnostic to get more information for diagnosing Oracle Clusterware Node evictions NOTE 810394.1 RAC and Oracle Clusterware Best Practices and Starter Kit ??OS Watcher Black Box(OSWbb) ? Cluster Health Monitor(CHM) ????????OS??????????????,??,??????OS Watcher Black Box(OSWbb)(??OS Watcher)?Cluster Health Monitor(CHM)????????OS???,??DBA????????????????????????????,?????????????,??????????,?????????????????????????OS????????,????????????,???????????????????? OSWbb?????????,??????,????OS??????????????,????OS??????OSWbb???????: ?????,??30??????????OS?????????????(??5??)????????????????????,?1???5????????????????????????30????????,Oracle???????????????OS?????????????,Oracle??????OSWbb?20???????? OSWbb?????????????????Oracle???????????????????OS????,??,?????????????????????????Oracle???????,?????????????,????????????????? ???11.2.0.3??,??????(HP-UX??)?,Oracle GI?????????,Cluster Health Monitor (CHM)?CHM??????,?????OSW????,??,???????OSW????,?????????? Oracle??????????????????OSWbb?/?CHM,?????????,????????????????????,??????????OSWbb,???????????RAC??,??????????????????(???NOTE 580513.1“How To Start OS Watcher Black Box Every System Boot”??????)? ??OSWbb?CHM?????, ??????MOS??: NOTE 301137.1   OS Watcher Black Box User Guide NOTE 1328466.1 Cluster Health Monitor (CHM) FAQ NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit ?? ?????????RAC/ Oracle?????????????3???????????3?,?????RAC??????,?????????????????,?????MOS??: NOTE 1344678.1 Top 11 Things to do NOW to Stabilize your RAC Cluster Environment ????,???MOS-RAC/Scalability community??,?Oracle???????????,????RAC/ Oracle?????

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• Building services with .Net Part 1

  - by Allan Rwakatungu

  On the 26th of May 2010 , I made a presentation to the .NET user group meeting (thanks to Malisa Ncube for organizing this event every month … ). If you missed my presentation , we talked about why we should all be building services … better still using the .NET framework. This blog post is an introduction to services , why you would want to build services and how you can build services using the .NET framework. What is a service? OASIS defines service as "a mechanism to enable access to one or more capabilities, where the access is provided using a prescribed interface and is exercised consistent with constraints and policies as specified by the service description." [1]. If the above definition sounds to academic , you can also define a service as loosely coupled units of functionality that have no calls to each other embedded in the. Instead of services embedding calls to each other in their service code they use defined protocols that describe how services pass and parse messages. This is a good way to think about services if you’re from an objected oriented background. While in object oriented programming functions make calls to each other, in service oriented programming, functions pass messages between each other. Why would you want to use services? 1. If your enterprise architecture looks like this   Services are the building blocks for SOA . With SOA you can move away from the sphaggetti infrastructure that is common in most enterprises. The complexity or lack of visibility of the integration points in your enterprises makes it difficult and costly to implement new initiatives and changes into the business - and even impossible in some cases - as it is not possible to identify the impact a change in one system might have to other systems. With services you can move to an architecture like this Your building blocks from Spaghetti infrastructure to something that is more well-defined and manageable to achieve cost efficiency and not least business agility - enabling you to react to changes in the market with speed and achieve operational efficiency and control are services. 2. If you want to become the Gates or Zuckerburger. Have you heard about Web 2.0 ? Mashups? Software as a service (SAAS) ? Cloud computing ?   They all offer you the opportunity to have scalable but low cost business models and they built using services.  Some of my favorite companies that leverage services for their business models include  https://www.salesforce.com/ (cloud CRM) http://www. twitter.com (more people use twitter clients built by 3rd parties than their official clients) http://www.kayak.com/ (compares data from other travel sites to give information to users in one location) Services with the .NET framework      If you are a .NET developer and you want to develop services, Windows Communication Framework (WCF) is the tool for you. WCF is Microsoft’s unified programming model (service model) for building service oriented applications. ( Before .NET 3.0 you had several models for programming services in .NET including .NET remoting, Web services (ASMX), COM +, Microsoft Messaging queuing (MSMQ) etc, after .NET 3.0 the programming model was unified into one i.e. WCF ). Windows Communication Framework (WCF) provides you 1. An Software Development Kit (SDK) for creating SOA applications 2. A runtime for running services on the Windows platform Why should you use Windows Communication Foundation if you’re programming services?   1. It supports interoperable and open standards e.g. WS* protocols for programming SOAP services 2. It has a unified programming model. Whether you use TCP or Http or Pipes or transmitting using Messaging Queues, programmers need to learn just one way to program. Previously you had .NET remoting, MSMQ, Web services, COM+ and they were all done differently 3. Productive programming model You don’t have to worry about all the plumbing involved to write services. You have a rich declarative programming model to add stuff like logging, transactions, and reliable messages in-built in the Windows Communication Framework. Understanding services in WCF The basic principles of WCF are as easy as ABC A – Address This is where the service is located B- Binding This describes how you communicate with the service e.g. Use TCP, HTTP or both. How to exchange security information with the service etc. C – Contract This defines what the service can do. E.g. Pay water bill, Make a phone call A - Addresses In WCF, an address is a combination of transport, server name, port and path Example addresses may include http://localhost:8001 net.tcp://localhost:8002/MyService net.pipe://localhost/MyPipe net.msmq://localhost/private/MyService net.msmq://localhost/MyService B- Binding   There are numerous ways to communicate with services , different ways that a message can be formatted/sent/secured, that allows you to tailor your service for the compatibility/performance you require for your solution. Transport You can use HTTP TCP MSMQ , Named pipes, Your own custom transport etc Message You  can send a plain text binary, Message Transmission Optimization Mechanism (MTOM) message Communication security No security Transport security Message security Authenticating and authorizing callers etc Behaviour You service can support Transactions Be reliable Use queues Support ajax etc C - Contract You define what your service can do using Service contracts :- Define operations that your service can do, communications and behaviours Data contracts :- Define the messages that are passed from and into your service and how they are formatted Fault contracts :- Defines errors types in your service   As an example, suppose your service service shows money. You define your service contract using a interface [ServiceContract] public interface IShowMeTheMoney {   [OperationContract]    Money Show(); } You define the data contract by annotating a class it with the Data Contract attribute and fields you want to pass in the message as Data Members. (Note:- In the latest versions of WCF you dont have to use attributes if you passing all the objects properties in the message) [DataContract] public Money {   [DataMember]   public string Currency { get; set; }   [DataMember]   public Decimal Amount { get; set; }   public string Comment { get; set; } } Features of Windows Communication Foundation Windows Communication Foundation is not only simple but feature rich , offering you several options to tweak your service to fit your business requirements. Some of the features of WCF include 1. Workflow services You can combine WCF with Windows WorkFlow Foundation (WWF) to write workflow type services 2. Control how your data (messages) are transferred and serialized e.g. you can serialize your business objects as XML or binary 3. control over session management , instance creation and concurrency management without writing code if you like 4. Queues and reliable sessions. You can store messages from the sending client and later forward them to the receiving application. You can also guarantee that messages will arrive at their destincation. 5.Transactions:  You can have different services participate in a transaction operations that can be rolled back if needed 6. Security. WCF has rich features for authorization and authentication  as well as keep audit trails 7. Web programming model. WCF allows developers to expose services as non SOAP endpoints 8. Inbuilt features that you can use to write JSON and services that support AJAX applications And lots more In my next blog I will show you how you can use WCF features to write a real world business service.               Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ]] /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• This is the End of Business as Usual...

  - by Michael Snow

  This week, we'll be hosting our last Social Business Thought Leader Series Webcast for 2012. Our featured guest this week will be Brian Solis of Altimeter Group. As we've been going through the preparations for Brian's webcast, it became very clear that an hour's time is barely scraping the surface of the depth of Brian's insights and analysis. Accordingly, in the spirit of sharing Brian's perspective for all of our readers, we'll be featuring guest posts all this week pulled from Brian's larger collection of blog postings on his own website. If you like what you've read here this week, we highly recommend digging deeper into his tome of wisdom. Guest Post by Brian Solis, Analyst, Altimeter Group as originally featured on his site with the minor change of the video addition at the beginning of the post. This is the End of Business as Usual and the Beginning of a New Era of Relevance - Brian Solis, Principal Analyst, Altimeter Group The Times They Are A-Changin’ Come gather ’round people Wherever you roam And admit that the waters Around you have grown And accept it that soon You’ll be drenched to the bone If your time to you Is worth savin’ Then you better start swimmin’ Or you’ll sink like a stone For the times they are a-changin’. - Bob Dylan I’m sure you are wondering why I chose lyrics to open this article. If you skimmed through them, stop here for a moment. Go back through the Dylan’s words and take your time. Carefully read, and feel, what it is he’s saying and savor the moment to connect the meaning of his words to the challenges you face today. His message is as important and true today as it was when they were first written in 1964. The tide is indeed once again turning. And even though the 60s now live in the history books, right here, right now, Dylan is telling us once again that this is our time to not only sink or swim, but to do something amazing. This is your time. This is our time. But, these times are different and what comes next is difficult to grasp. How people communicate. How people learn and share. How people make decisions. Everything is different now. Think about this…you’re reading this article because it was sent to you via email. Yet more people spend their online time in social networks than they do in email. Duh. According to Nielsen, of the total time spent online 22.5% are connecting and communicating in social networks. To put that in perspective, the time spent in the likes of Facebook, Twitter, and Youtube is greater than online gaming at 9.8%, email at 7.6% and search at 4%. Imagine for a moment if you and I were connected to one another in Facebook, which just so happens to be the largest social network in the world. How big? Well, Facebook is the size today of the entire Internet in 2004. There are over 1 billion people friending, Liking, commenting, sharing, and engaging in Facebook…that’s roughly 12% of the world’s population. Twitter has over 200 million users. Ever hear of tumblr? More time is spent on this popular microblogging community than Twitter. The point is that the landscape for communication and all that’s affected by human interaction is profoundly different than how you and I learned, shared or talked to one another yesterday. This transformation is only becoming more pervasive and, it’s not going back. Survival of the Fitting But social media is just one of the channels we can use to reach people. I must be honest. I’m as much a part of tomorrow as I am of yesteryear. It’s why I spend all of my time researching the evolution of media and its impact on business and culture. Because of you, I share everything I learn in newsletters, emails, blogs, Youtube videos, and also traditional books. I’m dedicated to helping everyone not only understand, but grasp the change that’s before you. Technologies such as social, mobile, virtual, augmented, et al compel us adapt our story and value proposition and extend our reach to be part of communities we don’t realize exist. The people who will keep you in business or running tomorrow are the very people you’re not reaching today. Before you continue to read on, allow me to clarify my point of view. My inspiration for writing this is to help you augment, not necessarily replace, the programs you’re running today. We must still reach those whom matter to us in the ways they prefer to be engaged. To reach what I call the connected consumer of Geneeration-C we must too reach them in the ways they wish to be engaged. And in all of my work, how they connect, talk to one another, influence others, and make decisions are not at all like the traditional consumers of the past. Nor are they merely the kids…the Millennial. Connected consumers are representative across every age group and demographic. As you can see, use of social networks, media sharing sites, microblogs, blogs, etc. equally span across Gen Y, Gen X, and Baby Boomers. The DNA of connected customers is indiscriminant of age or any other demographic for that matter. This is more about psychographics, the linkage of people through common interests (than it is their age, gender, education, nationality or level of income. Once someone is introduced to the marvels of connectedness, the sensation becomes a contagion. It touches and affects everyone. And, that’s why this isn’t going anywhere but normalcy. Social networking isn’t just about telling people what you’re doing. Nor is it just about generic, meaningless conversation. Today’s connected consumer is incredibly influential. They’re connected to hundreds and even thousands of other like-minded people. What they experiences, what they support, it’s shared throughout these networks and as information travels, it shapes and steers impressions, decisions, and experiences of others. For example, if we revisit the Nielsen research, we get an idea of just how big this is becoming. 75% spend heavily on music. How does that translate to the arts? I’d imagine the number is equally impressive. If 53% follow their favorite brand or organization, imagine what’s possible. Just like this email list that connects us, connections in social networks are powerful. The difference is however, that people spend more time in social networks than they do in email. Everything begins with an understanding of the “5 W’s and H.E.” – Who, What, When, Where, How, and to What Extent? The data that comes back tells you which networks are important to the people you’re trying to reach, how they connect, what they share, what they value, and how to connect with them. From there, your next steps are to create a community strategy that extends your mission, vision, and value and it align it with the interests, behavior, and values of those you wish to reach and galvanize. To help, I’ve prepared an action list for you, otherwise known as the 10 Steps Toward New Relevance: 1. Answer why you should engage in social networks and why anyone would want to engage with you 2. Observe what brings them together and define how you can add value to the conversation 3. Identify the influential voices that matter to your world, recognize what’s important to them, and find a way to start a dialogue that can foster a meaningful and mutually beneficial relationship 4. Study the best practices of not just organizations like yours, but also those who are successfully reaching the type of people you’re trying to reach – it’s benching marking against competitors and benchmarking against undefined opportunities 5. Translate all you’ve learned into a convincing presentation written to demonstrate tangible opportunity to your executive board, make the case through numbers, trends, data, insights – understanding they have no idea what’s going on out there and you are both the scout and the navigator (start with a recommended pilot so everyone can learn together) 6. Listen to what they’re saying and develop a process to learn from activity and adapt to interests and steer engagement based on insights 7. Recognize how they use social media and innovate based on what you observe to captivate their attention 8. Align your objectives with their objectives. If you’re unsure of what they’re looking for…ask 9. Invest in the development of content, engagement 10. Build a community, invest in values, spark meaningful dialogue, and offer tangible value…the kind of value they can’t get anywhere else. Take advantage of the medium and the opportunity! The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt. This is why it’s our time to alter our course. We must connect with those who are defining the future of engagement, commerce, business, and how the arts are appreciated and supported. Even though it is the end of business as usual, it is the beginning of a new age of opportunity. The consumer revolution is already underway, and the question is: How do you better understand the role you play in this production as a connected or social consumer as well as business professional? Again, this is your time to define a new era of engagement and relevance. Originally written for The National Arts Marketing Project Connect with Brian via: Twitter | LinkedIn | Facebook | Google+ --- Note from Michael: If you really like this post above - check out Brian's TEDTalk and his thought process for preparing it in this post: 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} http://www.briansolis.com/2012/10/tedtalk-reinventing-consumer-capitalism-screw-business-as-usual/

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• ADDS: 1 - Introducing and designing

  - by marc dekeyser

  Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} What is ADDS?  Every Microsoft oriented infrastructure in today's enterprises will depend largely on the active directory version built by Microsoft. It is the foundation stone on which all other products (Exchange, update services, office communicator, the system center family, etc) rely on to get their information. And that is just looking at it from an infrastructure perspective. A well designed and implemented Active Directory implementation makes life for IT personnel and user alike a lot easier. Centralised management and the abilities opened up  by having it in place are ample.  But what is Active Directory Domain Services? We can look at ADDS as a centralised directory containing all objects your infrastructure runs on in one way or another. Since it is a Microsoft product you'll obviously not be seeing linux or mac clients listed in here (exceptions exist) but in general we can say it contains everything your company has in place in one form or another.  The domain name services. The domain naming service (or DNS for short) is a service which translates IP address (the identifiers for each computer in your domain) into readable and easy to understand names. This service is a prequisite for ADDA to work and having wrong record in a DNS server will make any ADDS service fail. Generally speaking a DNS service will be run on the same server as the ADDS service but it is worth wile to remember that this is not necessary. You could, for example, run your DNS services on a linux box (which would need special preparing to host an ADDS integrated DNS zone) and run the ADDS service of another box… Where to start? If the aim is to put in place a first time implementation of ADDS in your enterprise there are plenty of things to consider depending on what you are going to do in the long run. Great care has to be taken when first designing and implementing as having it set up wrong will cause a headache down the line. It is for that reason that I like to start building from the bottom up and start with a generic installation of ADDS (which will still differ for every client) and make it adaptable for future services which can hook in to the existing environment. Adapting existing environments is out of scope for this document (and series) although it is possible to take the pointers and change your existing environment to run in a smoother manor. Take great care when changing things as one small slip of the hand can give you a forest wide failure… Whenever starting with an ADDS deployment I ask the client the following questions:  What are your long term plans and goals?  How flexible do you want it? Are you currently linux heavy and want to keep this or can we go for an all Microsoft design? Those three questions should give some sort of indicator what direction can be taken and if the client has thought about some things themselves :).  The technical side of things  What is next to consider is what kind of infrastructure is already in place. For these series I'll keep it simple and introduce some general concepts without going in to depth on integrating ADDS with other DNS services.  Building from the ground up means we need to consider our layers on which our infrastructure will rely. In my view that goes as follows:  Network (WAN/LAN links and physical sites DNS Namespacing All in one domain or split up in different domains/forests? Security (both for ADDS and physical sites) The network side of things  Looking at how the network is currently set up can potentially teach us a large deal about the client. Do they have multiple physical site? What network speeds exist between these sites, etc… Depending on this information we will design our site links (which controls replication) in future stages. DNS Namespacing Maybe the single most intresting thing to know is what the domain will be named (ADDS will need a DNS domain with the same name) and where this will be hosted. Note that active directory can be set up with a singe name (aka contoso instead of contoso.com) but it is highly recommended to never do this. If you do end up with a domain like that for some reason there will be a lot of services that are going to give you good grief in the future (exchange being one of them). So one of the best practises would be always to use a double name (contoso.com or contoso.lan for example). Internal namespace A single namespace is just what it sounds like. You have a DNS domain which is different internally from what the client has as an external namespace. f.e. contoso.com as an external name (out on the internet) and contoso.lan on the internal network. his setup is has its advantages in that you have more obscurity from the internet in the DNS side of this but it will require additional work to publish services to the web. External namespace Quite like the internal namespace only here you do not differ the internal namespace of the company from what is known on the internet. In this implementation you would host your own DNS servers for the external domain inside the network. Or in other words, any external computer doing a DNS lookup would contact your internal DNS server for the resolution. Generally speaking this set up is a bad idea from the security side of things. Split DNS Whilst using an external namespace design is fairly easy it involves a lot of security risks. Opening up you ADDS DSN servers for lookups exposes your entire network to the internet and should be avoided at any cost. And that is where the "split DNS" design comes in. In this setup up would still have the same namespace internally and externally but you would be using different DNS servers for lookups on the external network who have no records of your internal resources unless you explicitly publish them. All in one or not? In determining your active directory design you can look at the following possibilities:  Single forest, Single domain Single forest, multiple domains Multiple forests, multiple domains I've listed the possibilities for design in increasing order of administrative magnitude. Microsoft recommends trying to use a single forest, single domain in as much situations as possible. It is, however, always possible that you require your services to be seperated from your users in a resource forest with trusts set up between the different forests. To start out I would go with the single forest design to avoid complexity unless there are strict requirements to have multiple forests. Security What kind of security is required on the domain and does this reflect the physical security on the sites? Not every client can afford to have a domain controller in a secluded server room on every site and it is exactly for that reason that Microsoft introduced the RODC (read only domain controller). A RODC is a domain controller that has been limited in functionality, in essence it will only cache the data you explicitly tell it to cache and in the case of a DC compromise (it being stolen) only a limited number of accounts will need to be affected. Th- Th- Th- That’s all folks! Well at least for now! In future editions of this series we’ll be walking through the different task that need to be done and the thought which needs to be put in to it. But for all editions we’ll be going from the concept of running a single forest, single domain with a split DNS setup… See you next time!

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• 11gR2???---gipc????

  - by Allen Gao

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Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} ??????,????11gR2 ??????gipcd(????ora.gipcd)????,????gipc???,????????????? ????,??oracle????,??????????,??????????,???????????cache fusion ?????????????,?????????????oracle????????????,??????,???????(?????????Note 220970.1:RAC: Frequently Asked Questions,?????????)???????,???????????/????,?????????????? ??,?10gR2 ?11gR1????,?????????????,??:Linux bonding, AIX EtherChannel, HP-UX APA ???????????????????????????????(??,????????????????,???????)???????10g ?11.1 ??????,??????????????????(???????),????????????????subnet??????,????,?????oracle???????????,??????????????,???????????,??????????????,??????????????????????,??:????,?????? ?????????,?11gR2??(????,?11.2.0.2??),oracle??????????????,?????gipc(Grid IPC)???,??????????gipcd.bin?????????,??????? 1. ??????,????????????,?????????,?????????gpnp profile??????????????????? 2. ???????????,??????????,???????????????? 3. ?????????????,?????????/???????????,????????,???????? ??,oracle????????????????????????/??????,??,?????????? ??,???????????????,?????gipc ?HAIP????????????,??????????????,???????????????????:?????????,??:ocssd.bin????,crsd.bin??????;???:oracle RAC ??,??:ASM ??????,?????????????,?????????????????????gipc,???????????,?????????????????????,????????????????,?????,????????????,??,?????????????????gipc???,oracle ??????????????,??????????????,????????????????,HAIP ????,????oracle RAC??????/?????????,????????????????,????,????????HAIP?????,????????????ASM??,?????(???NM??)??????????,?????????????????HAIP,????????,????,???????? “Redundant Interconnect with Highly Available IP (HAIP) ??”? ???,???????????????????????? 1.??????gipcd.log 2013-07-17 12:28:28.071: [ default][3041003216]gipcd START pid=22337 Oracle Grid IPC Daemon 2013-07-17 12:28:28.072: [ GIPCD][3041003216] gipcdMain: gipcd Started <<<<<< gipcd????????? …… 2013-07-17 12:28:29.046: [ GPNP][3041003216]clsgpnp_getCachedProfileEx: [at clsgpnp.c:613] Result: (26) CLSGPNP_NO_PROFILE. Can't get offline GPnP service profile: local gpnpd is up and running. Use getProfile instead. 2013-07-17 12:28:29.046: [ GPNP][3041003216]clsgpnp_getCachedProfileEx: [at clsgpnp.c:623] Result: (26) CLSGPNP_NO_PROFILE. Failed to get offline GPnP service profile. 2013-07-17 12:28:29.066: [ GPNP][3041003216]clsgpnpm_newWiredMsg: [at clsgpnpm.c:741] Msg-reply has soap fault 10 (Operation returned Retry (error CLSGPNP_CALL_AGAIN)) [uri "http://www.grid-pnp.org/2005/12/gpnp-errors#"] <<<< gipcd ????gpnp profile?????????log??GI??????,?????????,?????gpnpd???????? …… 2013-07-17 12:28:39.342: [ CLSINET][3023027088] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 12:28:39.342: [ CLSINET][3023027088] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' <<<<< gipcd ????????????????,???????2??????????? …… 2013-07-17 12:28:39.344: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.30' 2013-07-17 12:28:39.344: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.30:46782' 2013-07-17 12:28:39.345: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.31' 2013-07-17 12:28:39.345: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.31:39332' <<<<<<< gipcd ????????(????????????????)?endpoint ????? …… 2013-07-17 12:28:56.767: [GIPCHGEN][3023027088] gipchaNodeCreate: adding new node 0x9c107d8 { host 'single2', haName 'gipcd_ha_name', srcLuid 465fb26d-8b46eb95, dstLuid 00000000-00000000 numInf 0, contigSeq 0, lastAck 0, lastValidAck 0, sendSeq [0 : 0], createTime 797327224, flags 0x0 } <<<<< ???????? …… 2013-07-17 12:28:58.415: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created remote interface for node 'single2', haName 'gipcd_ha_name', inf 'udp://192.168.254.33:16663' 2013-07-17 12:28:58.415: [GIPCHGEN][3025128336] gipchaWorkerAttachInterface: Interface attached inf 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x6 } 2013-07-17 12:28:58.415: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created remote interface for node 'single2', haName 'gipcd_ha_name', inf 'udp://192.168.254.32:17578' 2013-07-17 12:28:58.415: [GIPCHGEN][3025128336] gipchaWorkerAttachInterface: Interface attached inf 0x9c0a900 { host 'single2', haName 'gipcd_ha_name', local 0xb4cb8eb8, ip '192.168.254.32:17578', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x6 } <<<<<< gipcd ??????????????? …… 2013-07-17 12:29:36.120: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth1 - rank 99, avgms 6.326531 [ 257 / 250 / 245 ] 2013-07-17 12:29:36.120: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 1] eth2 - rank 99, avgms 5.182186 [ 259 / 250 / 247 ] <<<<<gipcd ??????????? ……  2. ?????????down???gipcd.log? 2013-07-17 13:23:20.346: [ CLSINET][3027229584] Returning NETDATA: 2 interfaces 2013-07-17 13:23:20.346: [ CLSINET][3027229584] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:20.346: [ CLSINET][3027229584] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:20.359: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth1 - rank 99, avgms 1.560694 [ 171 / 173 / 173 ] 2013-07-17 13:23:20.359: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 1] eth2 - rank 99, avgms 1.802326 [ 172 / 172 / 172 ] <<<<<<<< gipcd ?????????? …… +++????“ifconfig eth1 down”????????????? …… 2013-07-17 13:23:44.397: [ CLSINET][3027229584] # 0 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:44.397: [GIPCDMON][3027229584] gipcdMonitorUpdate: interface went down - [ ip 192.168.254.30, subnet 192.168.254.0, mask 255.255.255.0 ] 2013-07-17 13:23:44.397: [GIPCDMON][3027229584] gipcdMonitorUpdate: msg sent to client thread (([update(ip: 192.168.254.30, mask: 255.255.255.0, subnet 192.168.254.0), state(gipcdadapterstateDown)])) <<<<<<<< gipcd ????eth1 down?,???????(??:ocssd.bin)????? …… 2013-07-17 13:23:44.426: [GIPCHGEN][3025128336] gipchaInterfaceDisable: disabling interface 0xb4c4e590 { host '', haName 'gipcd_ha_name', local (nil), ip '192.168.254.30', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 1, flags 0x1cd } 2013-07-17 13:23:44.428: [GIPCHGEN][3025128336] gipchaInterfaceDisable: disabling interface 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x86 } 2013-07-17 13:23:44.428: [GIPCHALO][3025128336] gipchaLowerCleanInterfaces: performing cleanup of disabled interface 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0xa6 } <<<<<<<<gipcd ????????eth1 ???,????????????????????? …… 2013-07-17 13:24:08.747: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth2 - rank 99, avgms 1.955307 [ 204 / 181 / 179 ] <<<<<<<gipcd ???????????? ??:??????,??????????????????,????????????????,???????????eth1??HAIP,?failover?eth2 ?,????,????ASM??????? 3. ???eht1???? ++ ????”ifconfig eth1 up”????eth1 2013-07-17 13:36:31.260: [GIPCDMON][3027229584] gipcdMonitorUpdate: New Interface found - [ ip 192.168.254.30, subnet 192.168.254.0, mask 255.255.255.0 ] 2013-07-17 13:36:31.260: [GIPCDMON][3027229584] gipcdMonitorUpdate: msg sent to client thread (([update(ip: 192.168.254.30, mask: 255.255.255.0, subnet 192.168.254.0), state(gipcdadapterstateUp)])) <<<<< gpicd ?????????? …… 2013-07-17 13:36:31.471: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.30' 2013-07-17 13:36:31.471: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.30:55548' <<<<<< ?????endpoint???? …… 2013-07-17 13:37:11.493: [ CLSINET][3027229584] Returning NETDATA: 2 interfaces 2013-07-17 13:37:11.493: [ CLSINET][3027229584] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:37:11.493: [ CLSINET][3027229584] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:37:11.510: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth2 - rank 99, avgms 6.141304 [ 307 / 184 / 184 ] <<<<<<<< <<<<<<<< gipcd??????? ??:??????,??????????????????,????????????????,????????failover?eth2??HAIP,?????eth1 ?,????,????ASM??????? ??,????????,gipcd ???????????,??,????????,?????????(????)????,gipcd???????????,??????HAIP???,???????????????(??:Linux bonding,etherchannel?),???????????,????????? ??????????????11gR2 ??????gipcd????,????????????,?????????? ??????????,???????????,??“??:11gR2???---gipc????"?

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• How to get objects to react to touches in Cocos2D?

  - by Wayfarer

  Alright, so I'm starting to learn more about Coco2D, but I'm kinda frusterated. A lot of the tutorials I have found are for outdated versions of the code, so when I look through and see how they do certain things, I can't translate it into my own program, because a lot has changed. With that being said, I am working in the latest version of Coco2d, version 0.99. What I want to do is create a sprite on the screen (Done) and then when I touch that sprite, I can have "something" happen. For now, let's just make an alert go off. Now, I got this code working with the help of a friend. Here is the header file: // When you import this file, you import all the cocos2d classes #import "cocos2d.h" // HelloWorld Layer @interface HelloWorld : CCLayer { CGRect spRect; } // returns a Scene that contains the HelloWorld as the only child +(id) scene; @end And here is the implementation file: // // cocos2d Hello World example // http://www.cocos2d-iphone.org // // Import the interfaces #import "HelloWorldScene.h" #import "CustomCCNode.h" // HelloWorld implementation @implementation HelloWorld +(id) scene { // 'scene' is an autorelease object. CCScene *scene = [CCScene node]; // 'layer' is an autorelease object. HelloWorld *layer = [HelloWorld node]; // add layer as a child to scene [scene addChild: layer]; // return the scene return scene; } // on "init" you need to initialize your instance -(id) init { // always call "super" init // Apple recommends to re-assign "self" with the "super" return value if( (self=[super init] )) { // create and initialize a Label CCLabel* label = [CCLabel labelWithString:@"Hello World" fontName:@"Times New Roman" fontSize:64]; // ask director the the window size CGSize size = [[CCDirector sharedDirector] winSize]; // position the label on the center of the screen label.position = ccp( size.width /2 , size.height/2 ); // add the label as a child to this Layer [self addChild: label]; CCSprite *sp = [CCSprite spriteWithFile:@"test2.png"]; sp.position = ccp(300,200); [self addChild:sp]; float w = [sp contentSize].width; float h = [sp contentSize].height; CGPoint aPoint = CGPointMake([sp position].x - (w/2), [sp position].y - (h/2)); spRect = CGRectMake(aPoint.x, aPoint.y, w, h); CCSprite *sprite2 = [CCSprite spriteWithFile:@"test3.png"]; sprite2.position = ccp(100,100); [self addChild:sprite2]; //[self registerWithTouchDispatcher]; self.isTouchEnabled = YES; } return self; } // on "dealloc" you need to release all your retained objects - (void) dealloc { // in case you have something to dealloc, do it in this method // in this particular example nothing needs to be released. // cocos2d will automatically release all the children (Label) // don't forget to call "super dealloc" [super dealloc]; } - (void)ccTouchesEnded:(NSSet *)touches withEvent:(UIEvent *)event { UITouch *touch = [touches anyObject]; //CGPoint location = [[CCDirector sharedDirector] convertCoordinate:[touch locationInView:touch.view]]; CGPoint location = [touch locationInView:[touch view]]; location = [[CCDirector sharedDirector] convertToGL:location]; if (CGRectContainsPoint(spRect, location)) { UIAlertView *alert = [[UIAlertView alloc] initWithTitle:@"Win" message:@"testing" delegate:nil cancelButtonTitle:@"okay" otherButtonTitles:nil]; [alert show]; [alert release]; NSLog(@"TOUCHES"); } NSLog(@"Touch got"); } However, this only works for 1 object, the sprite which I create the CGRect for. I can't do it for 2 sprites, which I was testing. So my question is this: How can I have all sprites on the screen react to the same event when touched? For my program, the same event needs to be run for all objects of the same type, so that should make it a tad easier. I tried making a subclass of CCNode and over write the method, but that just didn't work at all... so I'm doing something wrong. Help would be appreciated!

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• VMRMixerControl9 & GDI problem!

  - by freefallr

  I'm attempting to overlay a bitmap on some video. I create a bitmap in memory, then I call SelectObject to select it into a memoryDC, so I can perform a DrawText operation on it. I'm not getting any results on screen at all - can anyone suggest why? thanks HRESULT MyGraph::MixTextOverVMR9(LPCTSTR szText) { // create a bitmap object using GDI, render the text to it accordingly // then Sets the bitmap as an alpha bitmap to the VMR9, so that it can be overlayed. HRESULT hr = S_OK; CBitmap bmpMem; CFont font; LOGFONT logicfont; CRect rcText; CRect rcVideo; VMR9AlphaBitmap alphaBmp; HWND hWnd = this->GetFirstRendererWindow(); COLORREF clrText = RGB(255, 255, 0); COLORREF clrBlack = RGB(0,0,0); HDC hdcHwnd = NULL; CDC dcMem; LONG lWidth; LONG lHeight; if( ! m_spVideoRenderer.p ) return E_NOINTERFACE; if( !m_spWindowlessCtrl.p ) return E_NOINTERFACE; if( ! m_spIMixerBmp9.p ) { m_spIMixerBmp9 = m_spVideoRenderer; if( ! m_spIMixerBmp9.p ) return E_NOINTERFACE; } // create the font.. LPCTSTR sFont = _T("Times New Roman"); memset(&logicfont, 0, sizeof(LOGFONT)); logicfont.lfHeight = 42; logicfont.lfWidth = 20; logicfont.lfStrikeOut = 0; logicfont.lfUnderline = 0; logicfont.lfItalic = FALSE; logicfont.lfWeight = FW_NORMAL; logicfont.lfEscapement = 0; logicfont.lfCharSet = ANSI_CHARSET; logicfont.lfQuality = ANTIALIASED_QUALITY; logicfont.lfPitchAndFamily = DEFAULT_PITCH | FF_DONTCARE; wcscpy_s( &logicfont.lfFaceName[0], wcslen(sFont)*2, sFont ); font.CreateFontIndirectW(&logicfont); // create a compatible memDC from the video window's HDC if( hWnd == NULL ) return E_FAIL; hdcHwnd = GetDC(hWnd); dcMem = CreateCompatibleDC(hdcHwnd); // get the required bitmap metrics from the MediaBuffer if( ! SUCCEEDED(m_spWindowlessCtrl->GetNativeVideoSize(&lWidth, &lHeight, NULL, NULL)) ) return E_FAIL; // create a bitmap for the text bmpMem.CreateCompatibleBitmap(dcMem.m_hDC, lWidth, lHeight); SelectBitmap (dcMem.m_hDC, bmpMem); SetBkMode (dcMem.m_hDC, TRANSPARENT); SetTextColor (dcMem.m_hDC, clrText); SelectFont (dcMem.m_hDC, font.m_hFont); // draw the text DrawTextW(dcMem.m_hDC, szText, wcslen(szText), rcText, DT_CALCRECT | DT_NOPREFIX ); DrawTextW(dcMem.m_hDC, szText, wcslen(szText), rcText, DT_NOPREFIX ); // Set the alpha bitmap on the VMR9 renderer memset(&alphaBmp, 0, sizeof(VMR9AlphaBitmap)); alphaBmp.rDest.left = 0; alphaBmp.rDest.top = 0.5; alphaBmp.rDest.right = 0.5; alphaBmp.rDest.bottom = 1; alphaBmp.dwFlags = VMR9AlphaBitmap_hDC; alphaBmp.hdc = dcMem.m_hDC; alphaBmp.pDDS = NULL; alphaBmp.rSrc = rcText; // rect to copy from the source image alphaBmp.fAlpha = 0.5f; // transparency value (1.0 is opaque, 0.0 is transparent) alphaBmp.clrSrcKey = clrText; // alphaBmp.dwFilterMode = MixerPref9_AnisotropicFiltering; hr = m_spIMixerBmp9->SetAlphaBitmap(&alphaBmp); DeleteDC(hdcHwnd); dcMem.DeleteDC(); bmpMem.DeleteObject(); font.DeleteObject(); return hr; }

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• Best way to get back to using the power of lxml after having to use a regex to find something in an

  - by PyNEwbie

  I am trying to rip some text out of a large number of html documents (numbers in the hundreds of thousands). The documents are really forms but they are prepared by a very large group of different organizations so there is significant variation in how they create the document. For example, the documents are divided into chapters. I might want to extract the contents of Chapter 5 from every document so I can analyze the content of the chapter. Initially I thought this would be easy but it turns out that the authors might use a set of non-nested tables throughout the document to hold the content so that Chapter n could be displayed using td tags inside a table. Or they might use other elements such as p tags H tags, div tags or any other block level element. After trying repeatedly to use lxml to help me identify the beginning and end of each chapter I have determined that it is a lot cleaner to use a regular expression because in every case, no matter what the enclosing html element is the chapter label is always in the form of >Chapter # It is a little more complicated in that there might be some white space or non-breaking space represented in different ways (  or   or just spaces). Nonetheless it was trivial to write a regular expression to identify the beginning of each section. (The beginning of one section is the end of the previous section.) But now I want to use lxml to get the text out. My thought is that I have really no choice but to walk along my string to find the close tag for the element that encloses the text I am using to find the relevant section. That is here is one example where the element holding the Chapter name is a div <div style="DISPLAY: block; MARGIN-LEFT: 0pt; TEXT-INDENT: 0pt; MARGIN-RIGHT: 0pt" align="left"><font style="DISPLAY: inline; FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman">Chapter 1.&#160;&#160;&#160;Our Beginnings.</font></div> So I am imagining that I would begin at the location where I found the match for chapter 1 and set up a regular expressions to find the next </div|</td|</p|</h1 . . . So at this point I have identified the type of element holding my chapter heading I can use the same logic to find all of the text that is within that element that is set up a regular expression to help me mark from >Chapter 1.&#160;&#160;&#160;Our Beginnings.< So I have identified where my Chapter 1 begins I can do the same for chapter 2 (which is where Chapter 1 ends) Now I am imagining that I am going to snip the document beginning at the opening of the element that I identified as the element the indicates where chapter 1 begins and ending just before the opening of the element that I identified as the element that indicates where Chapter 2 begins. The string that I have identified will then be fed to lxml to use its power to get the content. I am going to all of this trouble because I have read over and over - never use a regular expression to extract content from html documents and I have not hit on a way to be as accurate with lxml to identify the starting and ending locations for the text I want to extract. For example, I can never be certain that the subtitle of Chapter 1 is Our Beginnings it could be Our Red Canary. Let me say that I spent two solid days trying with lxml to be confident that I had the beginning and ending elements and I could only be accurate <60% of the time but a very short regular expression has given me better than 95% success. I have a tendency to make things more complicated than necessary so I am wondering if anyone has seen or solved a similar problems and if they had an approach (not the details mind you) that they would like to offer.

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• How to Print in VS10, Printing gives unhandled exception. Access Denied

  - by Smoka

  Im newish to coding, currently on a Windows Forms App using CLI in VS10 Everything seems to work, my document shows fine in the Preview dialog but then crash's. Heres only the code that seems relevant private: System::Drawing::Printing::PrintDocument^ docPrint; private: System::Windows::Forms::PrintDialog^ dlgPrint; private: System::Windows::Forms::PrintPreviewDialog^ dlgPrintPreview; this->button2 = (gcnew System::Windows::Forms::Button()); this->docPrint = (gcnew System::Drawing::Printing::PrintDocument()); this->dlgPrint = (gcnew System::Windows::Forms::PrintDialog()); this->dlgPrintPreview = (gcnew System::Windows::Forms::PrintPreviewDialog()); this->button2->Location = System::Drawing::Point(152, 355); this->button2->Name = L"button2"; this->button2->Size = System::Drawing::Size(75, 23); this->button2->TabIndex = 53; this->button2->Text = L"Print"; this->button2->UseVisualStyleBackColor = true; this->button2->Click += gcnew System::EventHandler(this, &Form1::button2_Click_1); // // docPrint // this->docPrint->DocumentName = L"ResultsPage"; this->docPrint->PrintPage += gcnew System::Drawing::Printing::PrintPageEventHandler(this, &Form1::docPrint_PrintPage); // // dlgPrint // this->dlgPrint->Document = this->docPrint; this->dlgPrint->UseEXDialog = true; // // dlgPrintPreview // this->dlgPrintPreview->AutoScrollMargin = System::Drawing::Size(0, 0); this->dlgPrintPreview->AutoScrollMinSize = System::Drawing::Size(0, 0); this->dlgPrintPreview->ClientSize = System::Drawing::Size(400, 300); this->dlgPrintPreview->Document = this->docPrint; this->dlgPrintPreview->Enabled = true; this->dlgPrintPreview->Icon = (cli::safe_cast<System::Drawing::Icon^ >(resources->GetObject(L"dlgPrintPreview.Icon"))); this->dlgPrintPreview->Name = L"dlgPrintPreview"; this->dlgPrintPreview->Visible = false; this->dlgPrintPreview->Load += gcnew System::EventHandler(this, &Form1::dlgPrintPreview_Load); private: System::Void docPrint_PrintPage(System::Object^ sender, System::Drawing::Printing::PrintPageEventArgs^ e) { String ^ strDisplay = L"A Axis Rotations"; String ^ strDisplay2 = L"Centerline of Y" + CL_Y->Text + " + Z" + CL_Z->Text; String ^ strDisplay3 = L"Initial Position Y" + G54_Y->Text + " + Z" + G54_Z->Text; System::Drawing::Font ^ fntString = gcnew System::Drawing::Font(L"Times New Roman", 38, FontStyle::Bold); e->Graphics->DrawString(strDisplay, fntString, Brushes::Black, 200,20); e->Graphics->DrawString(strDisplay2, fntString, Brushes::Black, 80,150); e->Graphics->DrawString(strDisplay3, fntString, Brushes::Black, 80,220); e->Graphics->DrawString(Results->Text, fntString,Brushes::Black, 50,400); } private: System::Void button2_Click_1(System::Object^ sender, System::EventArgs^ e) { // docPrint->Print; dlgPrintPreview->ShowDialog(); } private: System::Void dlgPrintPreview_Load(System::Object^ sender, System::EventArgs^ e) { } Sorry if the formatting is ugly here. In case this is all wrong. what is the minimum requirements in code for a print job? Is there an easier way?

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• background image disappears when position relative used in firefox

  - by toomanyairmiles

  So I'm trying to add a badge to the top right corner of a site I'm doing some work on. z-index works to float the object above the page content but each time i try to use position relative the background image disappears only position absolute shows the image. I don't really want to use absolute as the image needs to be positioned on the right hand side of the sites menu bar not the right hand side of the viewport. Any thoughts or advice appreciated <div class="badge-box"> <a href="http://www.google.com" class="badge">Book Now!</a> </div> <div id="header"> <a href="index.php"><img src="images/pixel.gif" width="378" height="31" alt="Welcome to Gwynfryn Farm Cottages" /></a> </div> <div id="main-menu"> <div> <a href="/">Home</a> <a href="/cottages.php">Our Cottages</a> <a href="/gwynfryn.php">Bed &amp; Breakfast</a> <a href="/rates.php">Price Guide</a> <a href="/llanbedr.php">Location &amp; Local Attractions</a> <a href="/news.php">News &amp; Special Offers</a> <a href="/contact.php">Contact Us</a> </div> </div> .badge-box { width: 1030px; margin-left: auto; margin-right: auto; border: 0px solid red; } .badge { background: url(../images/badge.png) 0px 0px no-repeat; width: 148px; height: 148px; text-indent: -10000px; position: relative; z-index: 999; } #header { width: 960px; height: 40px; margin-left:auto; margin-right:auto; margin-top:20px; padding: 20px 0px 0px 20px; background: #58564f url(../images/header-top-background.png); } #main-menu { width: 980px; margin-left: auto; margin-right: auto; height: 35px; /*background: red;*/ background: #58564f url(../images/header-bottom-background.png); font-family: Georgia, "Times New Roman", Times, serif; } #main-menu div { width: 776px; height: 35px; margin-left: auto; margin-right: auto; background: blue; } #main-menu div a { display: block; float: left; padding: 5px 10px 0px 10px; height: 30px; color: #FFFFFF; font-size: 1.2em; text-align: center; background: green; } #main-menu div a:hover { background-color: #333333; }

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• How do I get more separation between the end of the 1st div and the start of the 2nd div?

  - by user3075987

  I'm trying to get the 2nd div (the picture of the orange and copy) to go below the 1st div (the picture of the pear and copy), but see how the Orange copy is going up into the Pear copy. How can I have the Orange copy start below the Pear picture? Here's my jsfiddle: http://jsfiddle.net/huskydawgs/g8mbgr1e/4/ Here's my code: <div class="alignleft"> <p><img alt="Pear" src="http://eofdreams.com/data_images/dreams/pear/pear-01.jpg" width="144" height="150" /></p> The pear is native to coastal and mildly temperate regions of the Old World, from western Europe and north Africa east right across Asia. It is a medium-sized tree, reaching 10–17 metres (33–56 ft) tall, often with a tall, narrow crown; a few species are shrubby. The fruit is composed of the receptacle or upper end of the flower-stalk (the so-called calyx tube) greatly dilated. Enclosed within its cellular flesh is the true fruit: five cartilaginous carpels, known colloquially as the "core". From the upper rim of the receptacle are given off the five sepals[vague], the five petals, and the very numerous stamens. In ancient Egypt, artists used an orange mineral pigment called realgar for tomb paintings, as well as other uses. It was also used later by Medieval artists for the colouring of manuscripts. Pigments were also made in ancient times from a mineral known as orpiment. Orpiment was an important item of trade in the Roman Empire and was used as a medicine in China although it contains arsenic and is highly toxic. It was also used as a fly poison and to poison arrows. Because of its yellow-orange colour, it was also a favourite with alchemists searching for a way to make gold, both in China and the West. The pineapple is a herbaceous perennial which grows to 1.0 to 1.5 meters (3.3 to 4.9 ft) tall, although sometimes it can be taller. In appearance, the plant itself has a short, stocky stem with tough, waxy leaves. When creating its fruit, it usually produces up to 200 flowers, although some large-fruited cultivars can exceed this. Once it flowers, the individual fruits of the flowers join together to create what is commonly referred to as a pineapple. After the first fruit is produced, side shoots (called 'suckers' by commercial growers) are produced in the leaf axils of the main stem. These may be removed for propagation, or left to produce additional fruits on the original plant.[4] Commercially, suckers that appear around the base are cultivated. It has 30 or more long, narrow, fleshy, trough-shaped leaves with sharp spines along the margins that are 30 to 100 centimeters (1.0 to 3.3 ft) long, surrounding a thick stem. In the first year of growth, the axis lengthens and thickens, bearing numerous leaves in close spirals. After 12 to 20 months, the stem grows into a spike-like inflorescence up to 15 cm (6 in) long with over 100 spirally arranged, trimerous flowers, each subtended by a bract. Flower colors vary, depending on variety, from lavender, through light purple to red. Here's my CSS: .alignleft { float: left; margin: 0px 30px 20px 0px; } .alignright { float: right; margin: 0px 0px 20px 30px; }

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