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  • Red Hat 5.3 on HP Proliant DL380 G5 and failed drive on RAID controller

    - by thinkdreams
    I have a development ERP server here in my office that I assist with support on, and originally the DBA requested a single drive setup for some of the drives on the server. Thus the hardware RAID controller (an HP embedded controller) looks like: c0d0 (2 drive) RAID-1 c0d1 (2 drive) RAID-1 c0d2 (1 drive) No RAID <-- Failed c0d3 (1 drive) No RAID c0d4 (1 drive) No RAID c0d5 (1 drive) No RAID c0d2 has failed. I replaced the drive immediately with a spare using the hot-swap, but the c0d2 continues to mark itself as failed, even when I umount the partition. I'm loathe to reboot the server since I'm concerned about the server coming back up in rescue mode but I'm afraid that's the only way to get the system to re-read the drive. I assumed there was some sort of auto-detection routine for this, but I haven't been able to figure out the proper procedure. I have installed the HP ACU CLI utilties, so I can see the hardware RAID setup. I'd really like to find out what the proper procedure should have been, where I went wrong, and how to correct it now. Obviously this goes without saying I should NOT have listened to the DBA and set the drives up as RAID-1 throughout as was my first instinct. He wasn't worried about data loss, but it sure would have been easier to replace the failed drive. :)

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  • Acer Aspire one is falling apart on Ubuntu

    - by Narcolapser
    Question: How do I have my netbook detect and install hardware? Info: I have an Acer Aspire One, it came with windows XP and I loaded it with Win7. I decided I wanted to change to Ubuntu so I tried Ubuntu netbook remix, which failed horribly, and so after attempting 3 or so other OS's I ended with Ubuntu Desktop 9.10. Which worked fine for a while, but there were some minor issues so I asked a question about it here and decided to change my OS again. This last weekend I tried mandriva like that guy in my other question suggested, no success. when I had though my netbook lost the ability to use it's touch pad, I didn't think much of it, just thought it must be a driver or something. But When Mandriva failed, and I also while I was at it tried Damn small linux and Debian, which both failed to, I decided to switch back to Ubuntu Desktop(some where in here my keyboard stopped working for one attempt to). But first I gave the netbook remix one more try. it worked this time, with the exception of it didn't have any networking. I thought it was a driver issue again and finished the weekend with ubuntu desktop 9.10 again. But now things get really crazy. it doesn't know it has a wireless card or an ethernet card. It doesn't know my phone is connected trying to provide wireless broadband either. I'm clueless on what could be the problem. And with only a minimal amount of experience with Ubuntu can't navigate the entire interface with only my keyboard(it doesn't detect a USB mouse when I plug it in, it had when I installed it. in fact the network interfaces were working just fine when I live boot ubuntu to installed it). Even so, I don't know where to go or what to do to make it recognize it's hardware. I'm in a dire situation, any help is welcome.

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  • DIR $file "File Not Found" vs DIR $filedir shows it....not permissions, not USB

    - by Kev
    I was having this problem before on a USB drive, but now it's happening on my main RAID5-backed hard disk: 2013-10-17 9:37 C:\>dir "C:\Shares\Shared\Reference\Safety Management System\Vid eo CD\AutoPlay\Docs\Manuel*" Volume in drive C has no label. Volume Serial Number is 3C18-E114 Directory of C:\Shares\Shared\Reference\Safety Management System\Video CD\AutoP lay\Docs 2003-09-09 11:29 PM 1,056,768 Manuel d'intervention d'urgence MFC.doc 2004-06-20 10:36 PM 139,849 Manuel d'intervention d'urgence MFC.pdf 2 File(s) 1,196,617 bytes 0 Dir(s) 196,068,691,968 bytes free 2013-10-17 9:38 C:\>dir "C:\Shares\Shared\Reference\Safety Management System\Vid eo CD\AutoPlay\Docs\Manuel d'intervention d'urgence MFC.doc" Volume in drive C has no label. Volume Serial Number is 3C18-E114 Directory of C:\Shares\Shared\Reference\Safety Management System\Video CD\AutoP lay\Docs File Not Found 2013-10-17 9:38 C:\> This is from a Command Prompt window where I went to Properties and told it I wanted to modify who it ran as. I opened it, had it run as me with the "restricted access" unchecked, then ran the above. The file in question has the following ACLs: Administrators, SYSTEM, and OurCompanyUsers. All three have full control of everything. Nobody has any Deny bits set. I am a member of Administrators. So I don't believe it's a permissions issue. It's not a USB drive, so this time there is no question of USB hardware. Windows Server 2003 Standard Edition SP2. What does this mean? Is this more likely a hardware or software problem?

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  • hard drive recognized by bios but not by windows

    - by tehgeekmeister
    I'm adding a new hard drive (A seagate ST31000340NS; I had links in here but I don't have enough reputation to post them. Interestingly, the bios recognizes it as a ST31000340AS, but it was bought as the other number...) to a friend's hp pavilion d4650e (mobo specs; google the model if you want the rest of the info, can't do more than one link.). Have had a hell of a time with it. Finally figured out that the hard drive needed a jumper set to limit the speed to 1.5gbps so the mobo would recognize it, and the bios DOES recognize it now. But not windows (using windows 7), using add new hardware or diskmgmt.msc. According to my friend, who was at the computer when it first booted after adding the jumper, a new hardware found dealio popped up saying something about raid, but I can't provide more info then that since I didn't see it. Ubuntu livecd recognized the drive before we changed the jumper. Haven't checked since then. XP didn't recognize it, that's the OS we started with. Upgraded to 7 hoping it might fix the problem. The only other info I can think of that might be immediately relevant is that the drive is plugged into the fifth sata channel, and the first channel is empty. Is this a problem? I assume not, because the two other drives (in a raid 0) and the cd and dvd drives are also on channels past the first one, and are recognized. Ask questions and I'll update with info!

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  • Constant crashes in windows 7 64bit when playing games

    - by yx
    I've tried everything I can possibly think of in trying to fix this problem and I'm totally out of ideas, so any help would be appreciated: The problem: whenever I fire up a game, it works for a short while with no problems and then it would crash. Either its a hard crash, forcing me to reboot, or windows would report that the display driver has stopped working and recovered. Here is a list of things I've already tried: Drivers - tried the latest drivers (catalyst 9.12) as well as the stock drivers that came with the video card. Also have the latest BIOS/chipset Memtest - Ran Memtest86+ overnight, had no problems, the windows diagnostic tool also does not find any problems. Overheating - Video card/cpu temperatures are well below peak (42 and 31 Celsius receptively) PSU Voltage - CPUID shows that the voltage levels are all above what they should be. The PSU itself is only roughly 16 months old and is a good model. HDD - No errors when checked GPU - Brand new (replaced previous card since I thought it was the problem, apparently not) Overclocking - Everything is at stock levels, memory voltage is set to manufacturer's standard Specs: Motherboard: ASUS P5Q Pro CPU: Core 2 Duo E8400 3.0 ghz OS: Windows 7 home premium 64 bit Memory: Mushkin Enhanced 4GB DDR2 GPU: Sapphire HD 5850 1GB PSU: SeaSonic M12 600W ATX12V DirectX: DX11 Event Viewer after a crash always has these logged: A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 1 The details view of this entry contains further information. A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 0 The details view of this entry contains further information. A previous card that I had (4850x2) also had these errors, so I changed video cards, but the same thing is happening.

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  • Investigating a potential CPU failure

    - by Jernej
    On a Ubuntu server that I am using for computations I have recently observed that some CPU extensive programs (GUROBI,CPLEX) often segfault. Being in correspondence with tech support of the respective programs I was suggested that it may be a hardware issue. The administrator of the server performed a detailed memtest and it turned out that the RAM modules appear to be fine. Hence I've used the tool mprime to test the CPU and the following two lines appear multiple times durring the execution of the stress tests: [Worker #4 Oct 18 18:47] FATAL ERROR: Rounding was 0.498046875, expected less than 0.4 [Worker #4 Oct 18 18:47] Hardware failure detected, consult stress.txt file. The stress.txt file in itself is not very verbose about what could be the cause of this error so I would like to ask whether anyone here happens to know what could be the cause of this issue? Is there some other test I could perform to nail the problem even further? The temperature of the system (and all cores) was fine during the entire stress test (+69.0°C (high = +80.0°C, crit = +98.0°C)) the CPU in question is a Intel Core i7-2600K CPU @ 3.40GHz and is not overclocked or modified in any way. Also what is interesting that if I run mprime to only stress the CPU all tests pass fine. The error is only triggered when I let mprime stress the CPU+RAM.

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  • vyatta Server Reboots by itself

    - by Fernando
    I have an issue regarding some hardware, maybe you can help me. First, I set up a Supermicro Superserver SYS-5016I-NTF with a Intel Xeon X3470 and 4 GB of Ram with a Hotlava Card Tambora 64G4 with Intel Chipset 82599EB and 4x10G SPF+ ports. Installed Vyatta community edition 6.3. I used it as router making BGP connections with 2 operators. No load at all, temp ranges normal. But the issue is that it reboots by itself in a ramdom way. Not very often, once every few days. But it is unacceptable for production purposes. So I try to test on different hardware, and installed Vyatta community edition 6.3 on a Dell PowerEdge 2950, with Xeon(R) E5345 @ 2.33GHz and 4 GB of Ram. Same Vyatta configuration as Supermicro Server. With same hotlava Card model ( I bought two of them ) Well I have reboots with this equipment as well. Same frecuency as above. I have checked syslog no strange logs until boot process starts to be logged. So it seems server reboot suddenly. I have installed latest driver for the chipset of the Hotlava card. Servers are placed in a datacenter with UPS So finally two things in common in both servers: Hotlava Card. Someone with issues with this card, or the chipset?? Could be it this card?? Vyatta 6.3 community edition. I don't thing is the problem. Is a regular Debian with packages to glue together different services. Or maybe is something I am missing. Andy ideas, suggestions?? Thank you very much... Fernando

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  • How far should we take the N+N redundancy craziness ?

    - by Brann
    The industry standard when it comes from redundancy is quite high, to say the least. To illustrate my point, here is my current setup (I'm running a financial service). Each server has a RAID array in case something goes wrong on one hard drive .... and in case something goes wrong on the server, it's mirrored by another spare identical server ... and both server cannot go down at the same time, because I've got redundant power, and redundant network connectivity, etc ... and my hosting center itself has dual electricity connections to two different energy providers, and redundant network connectivity, and redundant toilets in case the two security guards (sorry, four) needs to use it at the same time ... and in case something goes wrong anyway (a nuclear nuke? can't think of anything else), I've got another identical hosting facility in another country with the exact same setup. Cost of reputational damage if down = very high Probability of a hardware failure with my setup : <<1% Probability of a hardware failure with a less paranoiac setup : <<1% ASWELL Probability of a software failure in our application code : 1% (if your software is never down because of bugs, then I suggest you doublecheck your reporting/monitoring system is not down. Even SQLServer - which is arguably developed and tested by clever people with a strong methodology - is sometimes down) In other words, I feel like I could host a cheap laptop in my mother's flat, and the human/software problems would still be my higher risk. Of course, there are other things to take into consideration such as : scalability data security the clients expectations that you meet the industry standard But still, hosting two servers in two different data centers (without extra spare servers, nor doubled network equipment apart from the one provided by my hosting facility) would provide me with the scalability and the physical security I need. I feel like we're reaching a point where redundancy is just a communcation tool. Honestly, what's the difference between a 99.999% uptime and a 99.9999% uptime when you know you'll be down 1% of the time because of software bugs ? How far do you push your redundancy crazyness ?

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  • How do you notice that the batteries of you wireless mouse are dying out?

    - by hkBattousai
    I have a Logitech M705 wireless mouse. I'm first time using a wireless mouse, so I don't have much experience with the hardware features and behavior. It is rated that it runs for 3 years with the same batteries. I think this "3 year" rating is calculated for a very low usage and activity; like 2 hours a day. I'm using it for about 12 hours a day, so I expect it to run out of batteries in a much shorter time in my case. I have been using it for about half a year. Recently (for the last two weeks), it started to make some peculiar behavior when clicking and drafging objects. - When I click something, it sometimes double click it. - When I drag something from one place to another (or selecting some text), it sometimes drops the object in the halfway (when selecting text, the text which had selected up to that time becomes unselected and it starts to select the rest of the text from that moment), but it goes on being in the "left-button-pressed" state. It is like, the pressed button switches to "unpressed" state for a moment, then returns back to the "pressed" state. When one of these faults occur, it occurs several times sequentially. There is no problem in pointer movement, scrolling or right-clicking. Since the batteries last for a very long time for this device, I don't expect it to stop working in an instance. I expect it to give these kind of syndromes of a time period. My question is; Is this how batteries run out for a wireless mouse? Or, is this another kind of hardware/software problem?

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  • cheap gigabit switch for small business

    - by neoice
    my friend's business is currently borrowing my Adtran 1224R and is very happy with it. it's configured with a few VLANs to segment customers, internal traffic and public wifi. port 1 is a "trunk" port to the router, a chunky Linux box with iptables+NAT. they push a lot of traffic over the LAN (data backups) and really need gigabit. besides, I'd like my Adtran back :P my goal is to find a cheap(ish) switch that can function as a drop-in replacement. it looks like VLAN trunking is actually part of the 802.1q spec, so anything with VLAN support should cover the current trunk-to-router setup. it's nice to have both a web interface and SSH, but I can configure it either way if needed. things like the Netgear GS724T have caught my eye, but it seems like none of the hardware in the $300-500 range have really solid reviews. I'm concerned that "cheaper" hardware might not work for a network full of power users. does anyone have a recommendation for the Netgear GS724T or a switch that will meet my needs?

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  • Terminology for web app running on hardware

    - by Lily
    Hi, Let me start by saying I feel very silly asking this, hence the newbie tag. I am trying to investigate how to develop an UI application that will run directly on hardware. This will be very much like when you access the web based application within your router. I don't really know how what keywords and terminology to use so that i can search tutorials on the net. Can anybody give me the correct terms? If you have tutorial suggestions, they are welcome as well.

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  • Problem converting FBX file into XNB

    - by Dado
    I create a Monogame Content Project to convert assets into XNB. For FBX file without texture there is no problem: the file is correctly converted and when I load XNB into my project everything is ok. The problem occours when i have associated to fbx file a texture map: in this case both FBX and PNG files are converted to XNB but when i try to load these XNB files into my project the following problem occours: "ContentLoadException: Could not load Models/maze1 asset as a non-content file!" Note: maze1 is the XNB file that was converted from FBX. How can I solve this problem? Thank you in advance

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  • powerpoint make computer shut down on dell optiplex 760

    - by yael
    hello, At my office we upgraded group of computers to windows 7 + office 2010, few of us have problem that when we work on powerpoint - once in a while the computer suddenly shut down (with out any message). Some of us - has no such problems. We checked and fount that the people who experience problems - use Dell Optiplex 760 PC, and everyone that have no problems use other models. We also found out that the processors of the 760's are not the same - some are Intel E7400 and one is Intel E8400, so I suspect that maybe the mother board is the problem Does any one no this problem? Does any one have an idea about it? Any help will be appreciated. Thanks, Yael

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  • Must partprobe before using drive?

    - by Jeff Welling
    This is a followup question to Cannot mount /dev/sdc1 on Debian 5.0, special device /dev/sdc1 doesn't exist Basically, I have 6 SATA hard drives in a machine and I'm trying to create a RAID6 array with them. When I try to run the mdadm command to create (with the verbose option) a raid array, I see messages like "mdadm: super1.x cannot open /dev/sdf1: No such device or address" which are resolved by doing partprobe /dev/sdf and then re-running the mdadm command. The problem is that I have to run partprobe after each reboot, and from experience I don't think this is normal behaviour -- on no other linux machine do I have to partprobe the device before I can use it. Something must be going wrong, but how do I troubleshoot this to find out what? Could this be caused by a hardware problem? Edit: Additional note - before I seemed to only have this problem with one drive, but now I'm having it with 3 drives.

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  • powerpoint make computer shut down on dell optiplex 760

    - by yael
    At my office we upgraded group of computers to windows 7 + office 2010, few of us have problem that when we work on powerpoint - once in a while the computer suddenly shut down (with out any message). Some of us - has no such problems. We checked and fount that the people who experience problems - use Dell Optiplex 760 PC, and everyone that have no problems use other models. We also found out that the processors of the 760's are not the same - some are Intel E7400 and one is Intel E8400, so I suspect that maybe the mother board is the problem Does any one no this problem? Does any one have an idea about it? Any help will be appreciated. Thanks, Yael

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  • Cannot open the device or file specified for office files

    - by MadBoy
    Recently I've noticed on couple of computers that when users try to open Office files or links (to server path) to office files they get this error "Windows cannot access the specified device path or file", but the files itself open up without problems. This happened on 4 Windows XP computers already with Office 2003 installed. One one computer it was XLSX file being opened and every time user executed it, it opened up, but the error pops out. On the other hand when I open it directly from Office it works fine, without error. On another 3 computers it was after user pressed on the link to Access DB and it error out, but Access began MSI configuration (since it was first time user logged in to his computer) and in the end it opened up properly. After closing access and doing it again problem disappeared. Some faulty patch ? Eset Smart Security 4 is installed.

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  • Asus V1S/V1V inverter cable

    - by Bill
    I have an Asus V1V, which is the same as the Asus V1S except for the video card. I have a problem where the screen will randomly lose brightness or flicker between being lit and not lit. The picture below is of the left hinge, with the cover removed. Pressing one of these cables affects this behaviour, and pressing it in place will resolve the issue for a few hours. To me this means the inverter cable is damaged. As the picture shows, there are two cables, an LCD cable and what I assume is an inverter cable. I purchased an LCD cable for my model of laptop, but have been unable to find an inverter cable. It seems not to exist. I would like some input on if an inverter cable actually exists, if it is likely the problem, or solutions in general to resolve this problem permanently.

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  • Firefox zombie process problem

    - by user52987
    When I start Firefox a Firefox zombie process starts sometimes (not always) and then goes away after a few seconds (stays sometimes until firefox is closed). This problem occurs with four computers (2 laptops and 2 desktops running ubuntu 10.04, 11.10, precise beta 1 and beta 2) I also have this same problem with other distros like Fedora 16, Linux mint 12, Debian 6 and Arch Linux. Thunderbird is also affected by this zombie process problem. Firefox safe mode does NOT help! Can someone help me to fix this problem? If you are affected by this bug please click "this bug affects me" on launchpad. My bug report (screenshot included)

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  • Mouse pointer size problem

    - by Rasmus Pedersen
    My mouse cursor is double the normal size. Its only the default pointer that is enlarged. Variations like resize, busy and so on are the correct size. The problem persists even when I change cursor theme. If I move the cursor inside a Firefox window it changes to the correct size. My resolution is 2560x1440, its a single screen setup. Nvidia-settings reports my DPI to be: 108x107. I've tired to force that DPI in the LightDM conf, since I figured it must have something to-do with the DPI calculation. I have tried to change the cursor size through dconf but the problem still remains. I haven't seen this problem before, it arrived after the upgrade from Beta 2 to release version of Ubuntu 11.10. Anybody got any idea what the problem might be, its pretty annoying with the huge cursor.

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  • Problem with drawing textures in OpenGL ES

    - by droidmachine
    I'm developing a 2D game for Android and i'm using the framework which has been told in the book which named Beginning Android Games by Mario Zechner.So my framework is well designed and using OpenGL 1.1.It's similar to libgdx. When i put my textures adjacent each other in my 2d surface,there are some spaces size as 1 px.But this problem only occur on my tablet.There aren't a problem like this on my phone.It's like in this picture: What can be the problem?I can't fix it from one week.

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  • Wrong Sound Blaster's PCI ID within Windows

    - by pavian
    I own Sound Blaster X-Fi Titanium, it was working with no problems under Linux or Windows 7. It's original PCI ID is 1102:000b but now I see different within MS Windows. BIOS setup: 1102:000b GNU/Linux: 1102:000b Windows 7: 1102:000d Windows 8: 1102:000d In last days I'm experimenting with IOMMU PCI passthrough in Xen and I tried to pass this device to virtual Windows 7 and 8. Here I found this problem. I don't know if this is just coincidence or reason of my problem but it's wrong even in physical system. Windows detects 1102:000d as a High Definition Audio sound device (I guess this name, I have localized Windows, but this is general name, the same was with Realtek HDA before drivers), it's playing but it's unstable (Windows speaker testing can crash that application) and I can't install Creative software. Used driver is hdaudio.sys. Booting in BIOS or UEFI mode doesn't change anything. Nor CMOS clean. Someone met the same problem.

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  • Ubuntu Sluggish and Graphics Problem after Nvidia Driver Update

    - by iam
    I just recently started using Ubuntu (12.04) since a few weeks ago and noticed that the interface is very slow and sluggish: On Dash, I have to type the entire app name and wait a few seconds before it shows up in the search box, and a bit later before it displays search result Opening new files or applications takes also quite long and awkward Dragging icons or moving app windows around is not very spontaneous too: I have to take extra attention in moving the mouse otherwise Ubuntu would not do a correct movement or might ends up doing something incorrect instead e.g. opening the windows to full screen options or move the file to different folders, which is frustrating My PC is a few years old already (1.7 GB RAM) so this could be a reason too but when I checked in System Monitor it's hardly ever consuming much memory. Plus web-surfing on Firefox is actually lightning fast (much more than Windows), so I suspect there might be something wrong with the graphics driver (mine is GeForce 7050). I checked around System Settings and found an option to update the Nvidia driver. So I tried it and restarted, as instructed. Now, I got into a big problem upon restart... as the login-screen windows (where I have to type in the password) would take several attempts to display and finally did not manage to (it'd freeze for several seconds before there's any movement again). The background screen also kept reloading several times too and at some point the screen turned black with pixelated color strips running on the bottom 1/3 of the screen, and after a long while the background screen would come up again. Eventually I'd manage to be able to access the desktop but the launcher, top menu bar and app windows border would not disappear. I searched around and found many other people have this similar problem after updating Nvidia driver too, and on some threads the suggestion is to use "killall -u $USER" in command line (it's the only thing among various online suggestions I could do, as at that point I could not access Terminal without the launcher - Ctrl-Alt-T doesn't work for me). So I did that and was able to access the desktop correctly again with launchee/menu by creating a new account. But I would still have the same problem if logging into my original account. So I just finally tried upgrading to 12.10 and now can access my original account with fully-functional desktop - the launcher, menu and windows border are all back now. However, the problem with sluggishness still remains. And now I get scared of ever having to update the Nvidia driver again! I wonder if anyone knows what's the reason that updating the Nvidia driver is causing this problem and is there a way I can update it safely in the future? I'm still not sure how to solve the problem with the sluggishness too and not sure where else to look to find a solution.

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  • Num Lock of laptop working strangely [Dell Vostro 1710]

    - by Bakhtiyor
    My laptop model is Dell Vostro 17" and it has numeric keypad. The problem is that its Num Lock key works very strange. Sometimes when I press it the information led of Num Lock activates, but sometimes when I try to activate numeric keypad it refuses and this led doesn't activate and therefore numeric keypad doesn't work at all. Does it mean that I need to change my keyboard at all? In addition Esc key doesn't work for a long time. I think the main reason for that is my son (2year old) who started playing with my laptop from his 1st year. If I need to change the keyboard where can I buy it for a good price, because in Dell I think when I called them 2-3 months ago they offered me keyboard for about more then 50Euros. Currently I live in Spain. Thanks.

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  • Problem in Loading certain Websites in Ubuntu 11.10

    - by Cody
    I have a DSL connection in Ubuntu 11.04 and am having problems loading content from certain websites mostly providing CDN services. I have tried every suggestion asked at problem loading internet pages as I have the same problem. Also tried to remove the DNS Cache and Browser Cache. I have tried using Google DNS Server: 8.8.8.8 and 8.8.4.4, but nothing seems to work. Though when I browse the websites in Windows XP then it does not pose any problem. This problem has come up only few days ago and has affected every browser(Chrome, Firefox and Opera) in Ubuntu 11.04. Thanks in advance.

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  • Cloud Computing: Start with the problem

    - by BuckWoody
    At one point in my life I would build my own computing system for home use. I wanted a particular video card, a certain set of drives, and a lot of memory. Not only could I not find those things in a vendor’s pre-built computer, but those were more expensive – by a lot. As time moved on and the computing industry matured, I actually find that I can buy a vendor’s system as cheaply – and in some cases far more cheaply – than I can build it myself.   This paradigm holds true for almost any product, even clothing and furniture. And it’s also held true for software… Mostly. If you need an office productivity package, you simply buy one or use open-sourced software for that. There’s really no need to write your own Word Processor – it’s kind of been done a thousand times over. Even if you need a full system for customer relationship management or other needs, you simply buy one. But there is no “cloud solution in a box”.  Sure, if you’re after “Software as a Service” – type solutions, like being able to process video (Windows Azure Media Services) or running a Pig or Hive job in Hadoop (Hadoop on Windows Azure) you can simply use one of those, or if you just want to deploy a Virtual Machine (Windows Azure Virtual Machines) you can get that, but if you’re looking for a solution to a problem your organization has, you may need to mix Software, Infrastructure, and perhaps even Platforms (such as Windows Azure Computing) to solve the issue. It’s all about starting from the problem-end first. We’ve become so accustomed to looking for a box of software that will solve the problem, that we often start with the solution and try to fit it to the problem, rather than the other way around.  When I talk with my fellow architects at other companies, one of the hardest things to get them to do is to ignore the technology for a moment and describe what the issues are. It’s interesting to monitor the conversation and watch how many times we deviate from the problem into the solution. So, in your work today, try a little experiment: watch how many times you go after a problem by starting with the solution. Tomorrow, make a conscious effort to reverse that. You might be surprised at the results.

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