WHM new account nameservers not responding
- by Jae Kun Choi
I've setup a new account in WHM and updated the nameservers from Domain Registrar and it's not responding from the server.
So I went to DNS functions and Nameserver IP's and I have the following
ns1.example.com.au No IP 4
ns2.example.com.au No IP 4
I'm not sure whether "NO IP" part is the problem
I went in to the domains and they seem to be properly set up. Below is what my Domain Registrar responded with my ticket.
those nameservers are either a) offline/not responding or b) not set up correctly as nameservers.
Is there a place I can check in WHM to make nameservers respond correctly? The nameservers I updated with above ns1.example.com.au and ns2.example.com.au but it's not working.
WHM version is: WHM 11.32.2 (build 18)