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• USB Drive Not recognized

  - by user36582

  My Friend's Pen Drive, which was working well very well just few days ago, is not being recognized after getting used by a virus affected machine. Its not on fdisk -l or lsusb However in dmesg I can see the following: [ 977.300013] usb 5-2: new full speed USB device using uhci_hcd and address 2 [ 977.420014] usb 5-2: device descriptor read/64, error -71 [ 977.644023] usb 5-2: device descriptor read/64, error -71 [ 977.860013] usb 5-2: new full speed USB device using uhci_hcd and address 3 [ 977.980013] usb 5-2: device descriptor read/64, error -71 [ 978.204013] usb 5-2: device descriptor read/64, error -71 [ 978.420013] usb 5-2: new full speed USB device using uhci_hcd and address 4 [ 978.828015] usb 5-2: device not accepting address 4, error -71 [ 978.940015] usb 5-2: new full speed USB device using uhci_hcd and address 5 [ 979.348013] usb 5-2: device not accepting address 5, error -71 [ 979.348292] hub 5-0:1.0: unable to enumerate USB device on port 2 [ 1017.848015] usb 5-2: new full speed USB device using uhci_hcd and address 6 [ 1017.968012] usb 5-2: device descriptor read/64, error -71 [ 1018.192017] usb 5-2: device descriptor read/64, error -71 [ 1018.408014] usb 5-2: new full speed USB device using uhci_hcd and address 7 [ 1018.528012] usb 5-2: device descriptor read/64, error -71 [ 1018.752023] usb 5-2: device descriptor read/64, error -71 [ 1018.968012] usb 5-2: new full speed USB device using uhci_hcd and address 8 [ 1019.376019] usb 5-2: device not accepting address 8, error -71 [ 1019.488011] usb 5-2: new full speed USB device using uhci_hcd and address 9 [ 1019.896016] usb 5-2: device not accepting address 9, error -71 [ 1019.896308] hub 5-0:1.0: unable to enumerate USB device on port 2 [ 1049.984016] usb 5-1: new full speed USB device using uhci_hcd and address 10 [ 1050.104014] usb 5-1: device descriptor read/64, error -71 [ 1050.328014] usb 5-1: device descriptor read/64, error -71 [ 1050.544014] usb 5-1: new full speed USB device using uhci_hcd and address 11 [ 1050.664018] usb 5-1: device descriptor read/64, error -71 [ 1050.888019] usb 5-1: device descriptor read/64, error -71 [ 1051.104025] usb 5-1: new full speed USB device using uhci_hcd and address 12 [ 1051.512014] usb 5-1: device not accepting address 12, error -71 [ 1051.624101] usb 5-1: new full speed USB device using uhci_hcd and address 13 [ 1052.032014] usb 5-1: device not accepting address 13, error -71 [ 1052.032991] hub 5-0:1.0: unable to enumerate USB device on port 1 What these Errors actually mean and how Can I get this pen drive Back to work ??

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• Word 2007 crashes on Server 2008 R2 terminal services

  - by John Rennie

  We are finding that Word 2007 (with SP2) crashes when used on a Windows 2008 R2 terminal server. Typically it crashes when you click File/Open or File/Save, but not every time. Maybe one time in four, and just to be really confusing, on a test server in my office I can't make it crash. I have just today set up a brand new shiny 2k8 R2 terminal server with as simple a setup as possible, e.g. no anti-virus to confuse things, and we're still seeing crashes. My question is has anyone else seen this, and if so any clues on what's happening? We have a support case open with Microsoft, and the MS support engineer has conceded it's happening, but has so far been unable to find the reason. On possible factor is that all the 2k8 R2 terminal servers I've seen this on have been Hyper-V VMs (running on a 2k8 R2 host). I'm about to put in a physical 2k8 R2 terminal server at the customer where we're seeing the most crashes, in case this is relevant. More news soon. Sorry if this posting seems a bit vague, but this has just bitten us and is causing a lot of pain and sleepless nights :-( If anyone can help I'll be enormously grateful! Update: we've given up and gone back to 2008 pre-R2. Both Office 2003 and 2007 both work fine now. I think there are some problems with TS in R2. Googling doesn't find much, so I thought it was just me. It's reassuring to find that someone else has seen the same problem.

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• Using a GoDaddy SSL certificate with Virtualmin (Webmin)

  - by Kevin

  A client of mine decided to go ahead and move from a self-signed certificate to a commercial one ("GoDaddy Standard SSL"). The first service I wanted to move to the commercial SSL cert was Webmin/Usermin... However, upon migrating to the new SSL cert and restarting Webmin, I got the following error: [21/Oct/2012:13:12:47 -0400] Restarting Failed to open SSL cert /etc/webmin/miniserv.cert at /usr/share/webmin/miniserv.pl line 4229. Error: Webmin server did not write new PID file And that's all it says. Here's Webmin's config file (/etc/webmin/miniserv.conf): port=10000 root=/usr/share/webmin mimetypes=/usr/share/webmin/mime.types addtype_cgi=internal/cgi realm=Webmin Server logfile=/var/webmin/miniserv.log errorlog=/var/webmin/miniserv.error pidfile=/var/webmin/miniserv.pid logtime=168 ppath= ssl=0 env_WEBMIN_CONFIG=/etc/webmin env_WEBMIN_VAR=/var/webmin atboot=1 logout=/etc/webmin/logout-flag listen=10000 denyfile=\.pl$ log=1 blockhost_failures=5 blockhost_time=60 syslog=1 session=1 server=MiniServ/1.600 userfile=/etc/webmin/miniserv.users keyfile=/etc/webmin/miniserv.pem passwd_file=/etc/shadow passwd_uindex=0 passwd_pindex=1 passwd_cindex=2 passwd_mindex=4 passwd_mode=0 preroot=virtual-server-theme passdelay=1 sudo=1 sessiononly=/virtual-server/remote.cgi preload=virtual-server=virtual-server/virtual-server-lib-funcs.pl virtual-server=virtual-server/feature-unix.pl virtual-server=virtual-server/feature-dir.pl virtual-server=virtual-server/feature-dns.pl virtual-server=virtual-server/feature-mail.pl virtual-server=virtual-server/feature-web.pl virtual-server=virtual-server/feature-webalizer.pl virtual-server=virtual-server/feature-ssl.pl virtual-server=virtual-server/feature-logrotate.pl virtual-server=virtual-server/feature-mysql.pl virtual-server=virtual-server/feature-postgres.pl virtual-server=virtual-server/feature-ftp.pl virtual-server=virtual-server/feature-spam.pl virtual-server=virtual-server/feature-virus.pl virtual-server=virtual-server/feature-webmin.pl virtual-server=virtual-server/feature-virt.pl virtual-server=virtual-server/feature-virt6.pl anonymous=/virtualmin-mailman/unauthenticated=anonymous premodules=WebminCore logouttimes= extracas=/etc/webmin/miniserv.chain certfile=/etc/webmin/miniserv.cert ssl_redirect=0 Here is a screen shot of the Webmin SSL config screen as well, for what it's worth: http://postimage.org/image/r472go7tf/ Edited Mon Oct 22 10:45:24 CDT 2012: When running the command openssl x509 -noout -text -in /etc/webmin/miniserv.cert as Falcon Momot suggested, I get the following error: unable to load certificate 139760808240800:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:696:Expecting: TRUSTED CERTIFICATE

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• Group policy waited for the network subsystem

  - by the-wabbit

  In an AD domain with Windows Server 2008 R2 DCs users are complaining about delays in the bootup process of the clients. The group policy log reveals that the client is waiting ~ 20-50 seconds for "the network subsystem": Event 5322, GroupPolicy Group policy waited for 29687 milliseconds for the network subsystem at computer boot. This appears to be domain-specific as machines joining a different domain from the same network do not experience any delays and Event 5322 reports <1000 ms wait times at startup. It happens on virtual and physical machines alike, so it does not look like a hardware- or driver-related issue. Further investigation has shown that the client is taking its time before issuing DHCP requests. In the network traces, I can see IPv6 router solicitations and multicast DNS name registrations as soon as the network driver is loaded and the network connection is reported "up" in the event log (e1cexpress/36). Yet, the DHCPv4 client service seems to take another 15-50 seconds to start (Dhcp-Client/50036), so the IPv4 address remains unconfigured for a while. The DHCP client's messages in the event log are succeeding the service start of the "Sophos Anti-Virus" service (Sophos AV 10.3 package), which I suspect to be the culprit - the DHCP client service dependencies include the TDI Support driver which might be what Sophos is using to intercept network traffic: Network Location Awareness seems to break at startup as a side-effect, I see that off-site DCs are contacted due to what seems like a race condition between the GP client and the DHCP client / NLA service startup. I could set the Group Policy Client service to depend on NLA, yet this still would not eliminate the delay. Also, I am not all that sure that this is a good idea. Is there a known resolution which would eliminate the startup delay?

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• Windows Audio Issue

  - by Nikki

  This one is driving me nuts. Hoping someone can shed some light. I'm running windows 7 using onboard audio. It's been fine for over 2 years but lately there's a problem every time I play audio. I hear a small soft burst of static and the volume turns itself down from 50% to 23%. Once at 23%, it plays fine. No related events logged in viewer. No reported problems with the device. Different headphones, same problem. I played around with audio settings for hours but the problem persists. EDIT: ok more info: Motherboard: ECS G31T-M LGA775 System info displays this: Name High Definition Audio Device Manufacturer Microsoft Status OK PNP Device ID HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_10192683&REV_1001\4&3D4E739&0&0001 Driver c:\windows\system32\drivers\hdaudio.sys (6.1.7600.16385, 297.00 KB (304,128 bytes), 14/07/2009 9:51 AM) I'll keep adding info as I find it. The question I want resolved is; Is it faulty hardware? If so, I can buy a sound card. I can't imagine software is responsible since I haven't installed anything new for weeks. Virus scans are clear as well. The static burst is irritating to say the least. Tried 2 different headphones and separate speakers. Same problem. I know it's not an easy problem but I was hoping someone had encountered the same thing.

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• What is causing random hard freezes on my system? Kaspersky?

  - by Christian Ivicevic

  The last few weeks I experienced a new strange behavior of my computer. Sometimes Windows 7 just freezes with no real reason at all. While listening to music for example the playback hangs and you can hear a very nasty sound. Neither mouse nor keyboard input is handled and everything is just stuck. Using Ubuntu this does not happen, so I think it is just a matter of driver issues or a Windows 7 bug. Furthermore I am really suspicious about Kaspersky (Internet Security 11) and so I let it perform a complete virus scan while no other app is running. At about 50% it happened again and I needed to restart the computer by holding the power button the bad way... A really weird thing is that playing Skyrim this happened once, however music playback did not stop. Only the framerate dropped to 0 and sometimes for a few seconds I am able to move. Therefore I am really confused as furthermore no bluescreen pops up. Memtest told me that everything seems to be alright... Can anyone explain me which data you need about my hardware and software (and which tools tools to use to gather the informatik) to be able to provide any help on my problem?

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• Can VMWare Server 2.0 be useful in Production for easing backups?

  - by Keith Sirmons

  Howdy, Let's run this idea by the group here. I am thinking about using VMWare Server in production to host a 2008 Domain Controller with DHCP and DNS, a 2008 member server with WSUS, some virus software, and other "management" utilities a second 2008 member server with SQL, IIS, and File Shares for a medium business of 50-100 desktops. The reason I am leaning toward Server vs ESXi is for backup purposes. Using ESXi, if I want to backup the VM's, I would need a second server in the office with enough storage availability to hold a copy of the vmdks. I am wondering if putting this virtual environment on top of a basic 2008 server install will allow for easier backups to both tape and/or to offsite storage using JungleDisk. Can a snapshot be triggered easily via a scheduled job? I know this doesn't necessarily handle file level restores, but I want to make sure in a DR situation, we can restore production servers quickly. Does this concept hold water? Would a very minimum install of the 2008 Host remove too many resources from the actual production machines? This would be a new Dell 410 server with 12 GB ram and (6) 600 GB 15K in a RAID 6, Dual Intel Xeon 2.26GHz procs.

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• administrator user unable to login, suspicious user accounts "sky$", "admin$"

  - by mks

  I have a Windows 2008 R2 Standard (64 bit) running in a virtual machine. Suddenly from yesterday onwards I am not able to login as administrator. Nobody changed the password. Both in the console as well as using remote desktop I am unable to login. Whenever I login as Administrator I am getting this error: "The user name or password is incorrect" Nothing has changed in the machine and I have logged in the past successfully both through console and via remote desktop several time on the same machine. One strange behaviour I noticed is, I am seeing some additional user accounts if I try to login as other user. The suspicious user account are: sky$ admin$ SUPPORT_388945a0 Is it created by some malware/virus? Or is it some windows hidden account? Microsoft site says that SUPPORT_388945a0 is: The Support_388945a0 account enables Help and Support Service interoperability with signed scripts. This account is primarily used to control access to signed scripts that are accessible from within Help and Support Services. Administrators can use this account to delegate the ability for an ordinary user, who does not have administrative access over a computer, to run signed scripts from links embedded within Help and Support Services. These scripts can be programmed to use the Support_388945a0 account credentials instead of the user’s credentials to perform specific administrative operations on the local computer that otherwise would not be supported by the ordinary user’s account. When the delegated user clicks on a link in Help and Support Services, the script executes under the security context of the Support_388945a0 account. This account has limited access to the computer and is disabled by default. However I am not sure from where this "admin$" and "sky$" came. Anyone has similar experience?

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• Unable to stop chrome.exe *32

  - by chipperyman573

  So I was installing roboform today and was unable to stop the process chrome.exe *32... Even when I uninstalled chrome. This is the error I got: I used lockhunter and it said it was located in %appdata%\Local\Google\Chrome. However, it was unable to unlock, delete or rename. When I use explorer to delete or rename that folder, it says it's being used by Chrome. Even after restarting my computer it still does this. I've tried using the built in chrome task manager (Wrench View Background Pages) and I can't seem to find a process there that has the same amount of memory. I have run many, many virus scans, by: Microsoft security essentials AVG (Free version) Malwarebytes (Pro version) Norton 360 (Pro version) McAfee (Pro Version) Avira (Free version) Avast! Antivirus (Free version) None of which returned with any viruses. Chrome info: Google Chrome 23.0.1271.95 (Official Build 169798) OS Windows 7 Professional WebKit 537.11 (@135931) JavaScript V8 3.13.7.5 Flash 11.5.31.2 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.95 Safari/537.11

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• Can't view other computers on Network

  - by Darkart

  Systems: My Machine: Windows 7 Ultimate connected through ethernet into router Her Machine--Other Machine: Windows 7 Ultimate connected through wireless Router:F5D8236-4 N Wireless Router Version 1 Firmware: 2.01.03 (Apr 28 2009) ISP: Comcast Problem: I can not view the "Other Machine" on the network at all. I opened command prompt and ran net view and saw the pc name. I tried pinging the pc and it times out. Went inside the router and tried viewing the computer on the DHCP list and it can not be seen. I restored the router back to default settings and firmware and completely reset the modem and router, and created home group. I went to the other machine to configure home group settings and made sure that both PC's had identical settings. She was able to see my machine but I could not see hers. I restarted both machines and now we cant see each other at all. Also her PC ("Other Machine") had exclamation mark in the wireless icon but was connected just fine. There is no firewalls on currently or anti-virus enabled, and still can not see each other. Right now I am checking for updated drivers for the wireless card, but my question is could it be the router or something hardware related? I have went through all the settings in the Home group and visited most FAQ's and still no luck. Also as it stands I can not view her machine inside the router DHCP Client List :(

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• Setting up a PC for the Kids

  - by Martin Clarke

  I recently finished building a new PC from scratch; and then I decided to treat myself to a new widescreen monitor. I'm left with a bit of a conundrum with what to do with my old box. I'm considering a few options such as a file server, putting Linux on it, putting it elsewhere in the house or giving it to a member of the family and so on. But to be honest, I don't really think it would get much use. I've started thinking about putting together something for my kids. The oldest is coming up on 4 in a couple of months and he's used my PC and Macbook (supervised!) before for playing jigzaw puzzles, babysmash and so forth. He's also uses the computer at his nursery (Kindergarden for North Americans!). So, its got me thinking about setting something up for him (bonus for his brother who is 2). I was wondering what others had done when trying to put together something for their kids? Some points for consideration: Operating System? Software? Anti-virus Internet (probably blocking?) Hardware (I've seen some keyboards designed with kids in mind)

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• Random Hard Freeze of Windows 7 (is Kaspersky to be blamed for this?)

  - by Christian Ivicevic

  The last few weeks I experienced a new strange behavior of my computer. Sometimes Windows 7 just freezes with no real reason at all. While listening to music for example the playback hangs and you can hear a very nasty sound. Neither mouse nor keyboard input is handled and everything is just stuck. Using Ubuntu this does not happen, so I think it is just a matter of driver issues or a Windows 7 bug. Furthermore I am really suspicious about Kaspersky (Internet Security 11) and so I let it perform a complete virus scan while no other app is running. At about 50% it happened again and I needed to restart the computer by holding the power button the bad way... A really weird thing is that playing Skyrim this happened once, however music playback did not stop. Only the framerate dropped to 0 and sometimes for a few seconds I am able to move. Therefore I am really confused as furthermore no bluescreen pops up. Memtest told me that everything seems to be alright... Can anyone explain me which data you need about my hardware and software (and which tools tools to use to gather the informatik) to be able to provide any help on my problem?

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• How to speed up a HP M9517C

  - by Jen

  I bought a system with 8GB RAM, 1TB HD, Quad-Core AMD Phenom 9550, Nvidia Geforce 9300GE, 64-bit Windows Vista Machine. Bought it primarily because it was cheap and came with 25.5 inch screen. Problem: It's slow - if you can believe it. My Dell laptop 1525 is faster and more stable! I tried installing and dual-booting Linux Mint and ran into video and audio troubles. I need fast and stable and I'm going for awesome. Anyone have some suggestions on making this thing smoking hot? Vista is fine, but slows over time - suspect virus/spyware/etc.. But I need to use Photoshop, Fireworks, Dreamweaver, Illustrator. I've tried the alternatives and I just don't like them. When you've got deadlines looming you want to work with what you know. Also use Skype (and I had audio problems with it in Linux), gotomeeting, gotowebinar. Don't need MS Office. Tried VMWare, Virtualbox and again - I keep getting audio/video problems. I'd love someone's input on THEIR setup and how they got there. I'm sure I need to upgrade my video card, but what should I go to?

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• Issues installing new drivers

  - by Luke

  I have a Windows XP Home SP3 system that won't detect anything on USB. It works on Ubuntu Live (off USB), and the USB keyboard and mouse work in the BIOS. Physically speaking, I'm sure it's fine. I installed the SMBus drivers and the USB driver from the motherboard's website, adn that went fine. If I plug anything in, it can detect the type of thing it is (i.e. keyboard, mouse, flash drive, etc) and even the name sometimes (i.e. Microsoft 5 button mouse), but won't accept any drivers. I have tried putting the Windows CD in the drive, but that didn't help. I have scanned for viruses and CHKDSK with no issues, and ran a MemTest86 with no issues. I am limited to one PS/2 connection for inputs, so I'm using the keyboard and haven't tried WU yet. A colleague suggested trying a new USB controller, so I put in a PCI one that only had drivers for 9x on the CD, so I assume that XP has them built in. It goes through the Found New Hardware wizard, but never actually finds drivers. I have also tried running SFC /SCANNOW and System Restore. SFC just flashes and goes away, making me believe it may be a hidden virus somewhere, but everything else seems to work, including MSE. I have reason to believe it's just an issue with detecting hardware, since even the USB Controller card can't seem to find drivers, but it can detect WHEN a USB device is connected Anyone else run into this, or have a suggestion short of re-installing Windows?

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• Customizing user privileges for an account in Windows (xp/vista/7)?

  - by claws

  Hello, I'm a .NET developer and recently learning WINDOWS API. When ever a program starts, my Kaspersky anti-virus says "application belonging to trusted group is trying to set debug previleges". I started wondering what are debug privileges? When ever application tries to open a file (using OpenFileDialog) it gives this message about debug privileges. It sometimes also says the so & so application is trying to read desktop.ini I'm not sure about what exactly it is either. Any way, my concern is about user previlages. When creating user account. We can only set the account to be either Administrative or Limited user. I read in MSDN that there are so many privileges for a user account. http://msdn.microsoft.com/en-us/library/bb530716(VS.85).aspx SE_ASSIGNPRIMARYTOKEN_NAME SE_AUDIT_NAME SE_BACKUP_NAME SE_CHANGE_NOTIFY_NAME SE_CREATE_GLOBAL_NAME SE_CREATE_PAGEFILE_NAME SE_CREATE_PERMANENT_NAME SE_CREATE_SYMBOLIC_LINK_NAME SE_CREATE_TOKEN_NAME SE_DEBUG_NAME SE_ENABLE_DELEGATION_NAME SE_IMPERSONATE_NAME SE_INC_BASE_PRIORITY_NAME SE_INCREASE_QUOTA_NAME SE_INC_WORKING_SET_NAME SE_LOAD_DRIVER_NAME SE_LOCK_MEMORY_NAME SE_MACHINE_ACCOUNT_NAME SE_MANAGE_VOLUME_NAME SE_PROF_SINGLE_PROCESS_NAME SE_RELABEL_NAME SE_REMOTE_SHUTDOWN_NAME SE_RESTORE_NAME SE_SECURITY_NAME SE_SHUTDOWN_NAME SE_SYNC_AGENT_NAME SE_SYSTEM_ENVIRONMENT_NAME SE_SYSTEM_PROFILE_NAME SE_SYSTEMTIME_NAME SE_TAKE_OWNERSHIP_NAME SE_TCB_NAME SE_TIME_ZONE_NAME SE_TRUSTED_CREDMAN_ACCESS_NAME SE_UNDOCK_NAME SE_UNSOLICITED_INPUT_NAME Well, my question is How can I manually (not programatically) set/customize these privileges for a user account? Surprisingly I'm unable to find a PRIVILEGE CONST for registry access. On my lab computer admin has disabled the registry access to my account. Where can I know more information about these information? I use all 3 operating systems (XP, VISTA, 7) :)

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• Toshiba laptop cd drive read causes OS to totally freeze

  - by Fujishiro

  Okay I'll try to write an understandable summary. Forgive me if I'll fail with that attempt though. So. There is a Toshiba Satellite notebook. Got Windows 7 x86 Professional (OEM) installed on it, everything is fine (okay.. somewhat). The problem. If you put an audio or any kind of disc into the drive, something starts to eat the PC. Back then when the owner told me about this, he put an audio disc into the lappy. Winamp caused the IO load, 100%. Tried taskkill, taskkill /T, tried powershell, EVERYTHING. You just can NOT kill winamp or anything which becomes the blocker at that time. Even if you kill almost everything, laptop won't do a clear shutdown. Also I tried to use the force switch at 'shutdown' from cmd, but no use. (So: At these times you can use the laptop, but the blocker/explorer/disc becomes gray as a non-responding app. You can try to kill them, but that won't work, nor you can shutdown the machine). (Also tried using PID, but no use. For the highest IO I used the "select columns" from Task Manager and enabled the IO columns.) My first hunch was the problematic disc, autoplay and it tries to read tries to read (still shouldn't kill the PC). Disabled autoplay, removed winamp. Tried other software, etc. Everything was ok. Few days later the owner tried to put a disc into the machine and it started to reproduce the same symptoms but with a totally different disc. Uhm what to know. Virus is not an option, protected by BitDefender (valid license) and Spybot. Thanks if you have ANY idea about this strange problem. ps.: For now, the owner uses Daemon tools + Blindwrite as an alternative for those apps which wouldnt start without the disc.

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• Centralized Windows/Mac Patch Management that is easy to use

  - by BiggsTRC

  I'm looking for advice on what patch management solutions you would recommend based upon your experience. I'm also looking for which ones you would not recommend based upon your experience. We have a mixed network of Windows and Mac clients. Our central servers are all Windows servers, although I have considered putting in a Mac server to better handle our Mac clients. The issue we are facing currently is that we need to maintain the patches on all of our third-party applications. Right now we use WSUS, which handles with patching of Windows and some Microsoft products but that is about it. I need something to cover the other applications, specifically things like Adobe products (Reader, Flash, Dreamweaver, etc.) Our network isn't that big (maybe 200 clients) and I don't have a person to dedicate just to patching and maintaining a patch management solution. Thus very large and complicated solutions like System Center are most likely out. I have recently been looking at Dell's Kace K1000 solution (http://www.kace.com/products/systems-management-appliance/). It seems simple and it provides a lot of tools in one package that I would like/need as well. I like the fact that it is self-contained in an appliance and that it is designed for solutions like mine. However, I'm not sure if this is the best solution. I've also looked some at Shavlik's Netchk solution (http://www.shavlik.com/netchk-protect.aspx) but I don't need an anti-virus product. However, it looks like they might have a very good patch database. My question is this: What are your thoughts on these to products? Are there better products out there? Are there issues that I'm not considering? I want something that is very good at patching a broad range of products, that is simple to use, that takes a minimal amount of management (like WSUS), and that (hopefully) works with Mac and Windows.

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• Windows 7 - system error 5 problem

  - by Ian

  My wife has just had a new computer for Christmas (with an upgrade from VISTA to Windows 7), and has joined the home network. We are using a mix of WindowsXP and Ubuntu boxes linked via a switch. We are all in the same workgroup. (No domain). Internet access, DHCP, and DNS server is an SME server that thinks it is domain controller (although we are not using a domain). I need to run a script to back up my wife's machine (venus). In the past the script creates a share on a machine with lots of space (leda), and then executes the line. PSEXEC \\venus -u admin -p adminpassword -c -f d:\Progs\snapshot.exe C: \\leda\Venus\C-drive.SNA With the wife's old XP machine, this would run the sysinternals utility, copy shapshot,exe to her machine and run it, which would then back up her C: drive to the share on leda. I cannot get this to work with Windows 7, nor can I link through to the C$ share on her machine. This gives me a permissions error (system error 5). The admin account is a full admin account. And yes - I do know the password. The ordinary shares on her machine work fine! I guess I'm missing something that Microsoft have built into Windows 7 - but what? The machine is running Windows 7 business, with windows firewall, AVG anti virus, and all the crap-ware you get with a new PC removed. Thanks

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• Error message: do not have authority to access this function

  - by Ross

  Hi. I just reinstalled Windows on my computer after getting a virus. I worked with it for a while and everything worked as it should. I then used a backup of the computer that I had made a week or so earlier and copied the backup over my user folder. (That is, I took the folder named "Joe" from the backup drive and copied-replaced the whole thing over the folder named "Joe" on the new Windows install.) To do this I had to work from an Ubuntu live CD because some of the files were in use. Now the problem: After I did this copying my computer says that I have no authority. Anytime I try to access anything that is part of the operating system (Explorer, Personalize, Control Panel, etc) I get an error message that says I don't have the authority to do this. I am able to access things that aren't part of the OS: Chrome, Firefox, my accounting software, Rockbox, but nothing that is part of the OS. I only copied over the User file, so I didn't mess with the registry or anything, so I have no idea why this should be. Does anyone out in cyberspace have any idea? Thank you.

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• Windows SBS 2008 problem

  - by MadBoy

  I was today on clients site that has Windows 2008 SBS installed with Symantec EndPoint Protection. Problem is that after I logged in tried multiple commands like services.msc, msconfig typed in "Run" but nothing was started. For the first 5 minutes i can click around Start Menu, choose some applications (non microsoft works, even control panel works). But then something happens that I can't click where I want.. i can click on Start Menu and get it active but i cant choose anything from there, everything is like blocked, i can right click on Desktop i can do many things but most of the left clicks is blocked. Even when i start TaskMgr i am able to see it but I cannot click it, can't activate it or anything. It acts very very weird. It's newly installed system, with less then a month of when it was installed and it wasn't really used (been down most of the time). I suspect Symantec EndPoint protection might be faulty so when I go back there (Wednesday) I will uninstall it but maybe someone else have some ideas what may be happening. I doubt there's any virus or anything, symantec was installed right after setting everything up and running.

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• Easy solution to monitoring & blocking connections to non-malicious services, IP's, and tracking companies

  - by binarybunny

  Our family lives in the middle of nowhere, so the only high-speed internet available is Verizon's 3G mobile broadband. We have the highest package available, yet continually go over the 10GB limit and get charged $10 every 1GB we go over. We run a business from home, so stopping when we hit the limit is not an option. I've found the majority of connections are to Google, Microsoft, Akamai, Facebook, and other web service companies (mainly google). I know these are harmless connections, but when it costs money for them to monitor our web activity it becomes a serious problem. Here's some things I've done, but I'm sure there's something else that could help before blocking a huge set of IP ranges: stopped using windows (on my machine) use MVPS host file on all computers use firefox on all computers (with don't track me option) ad block plugin on all browsers blocking google updates blocking windows updates block images in browsers (when possible) use comodo (paranoia-level style of blocking..) virus-free computers with ESET NOD32 bought router and installed dd-wrt in attempt to block connections more diligently (and throttle bandwidth if it comes to that) Anything I'm missing? I know Google analytics is on almost all websites, as well as FB like buttons but I would like to be able to stop these connections without blocking use of google services like gmail, etc. Any ideas?

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• Fixing corrupt files or corrupt file table on a USB drive?

  - by Kelsey

  I was doing a virus scan on an external USB drive while copying data over to it. While AVG was scanning my system got locked up I think due to the USB drive running out of space and it required a reboot. Since that time all data on the external drive is no longer accessible. I can see all the files in the root and directories but I cannot browse into any of them as Windows 7 gives an error stating they are corrupt. I think the file table or whatever it uses to store the index of what exists on the drive has been corrupted since it still shows the the drive as being almost full but everything I do a properties check on says it is 0 bytes. Does anyone know how to 'unlock' or recover this data? Is there a way to rebuild the file table somehow? Luckily I can recover this data from other sources as a last resort but I would like to fix this if possible. Any help would be appreciated. Thanks.

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• Why would my HDD main partition suddenly become hidden?

  - by Luis Oscar

  A few days ago I was using my computer as usual and I turned it off. The next day it wouldn't boot up. It just stayed after the hardware diagnostic window on the intermittent underscore screen. So clearly It wasn't booting up. I tried turning it on and off a couple of times with no avail. Finally I used windows 7 disk and it seemed as if there was no HDD. not even the installation would see the HDD. So i thought it was dead, i bought a new one installed it with windows and used a external case with the old HDD. plug it in and still couldn't see it. I finally downloaded a partition program EASUS or something and my HDD was there listed WITHOUT a system letter. I could however explore it and i set it as Unhidden and it came back to life. I could see it normally. I really just wish someone could explain to me what happened here, was it a virus? does it means the HDD is about to die? How can i prevent this or what should I do now? should i stop using this OLD HDD? Thanks

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• SATA HDD not recognized by BIOS after Windows 7 reinstall

  - by RoliSoft

  I got Win32.Virut.56 virus, which is a very nasty stuff. I reinstalled my Win7, but it reappeared somehow. After hours of headache, I was able to remove it by booting into a live Ubuntu and running CureIT using Wine. I then started reinstalling Windows 7. After the "expanding files" stage it rebooted, however from that point on, my 160 GB Western Digital SATAII hard drive was not recognized. The bios just freezes at "SATAII 1: Detecting...". My other 1.5 TB Seagate SATAII hard drive works correctly. I tried switching cables; that didn't help. I googled this issue, but what came up were usually firmware problems. I can't update the firmware or do anything at all, because if I plug it in, it won't start. My motherboard is an ASRock 4Core1333-Viiv, if that helps. I'm now stuck on a live Ubuntu. I can't install Win7 on the 1.5 TB drive, because it's full of data I need. What do you think I could try to make the hdd work again? As for the moment, I don't have another computer to try if that one recognizes the hdd.

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• Desktop.ini Issues/Confusion

  - by EpicDavi

  BACKSTORY: I was out of town for a while and I forgot to turn my computer off. When I came back I saw that a desktop.ini file was on my desktop (using Windows 7). I thought that was odd because I knew it was a system file and it usually didn't show up due to the fact that I had disable the feature to show system files. Also it wasn't translucent like the other system files. I went to my control panel and saw that the "Hide protected operating system files" was indeed enabled. This puzzled me so I disabled the setting and another one was on my desktop like it usually is hidden. So now I have to desktop.ini files on my desktop: one hidden and one not hidden. I am doing an antivirus check to see if anything was going on and I will give an update soon. I am pretty sure these files are harmless and could be deleted but I would rather get another person's opinion on the subject. Thanks! UPDATE: I did an anti-virus scan and it seems I have no problems. It is odd because the file seems to maintain system file properties such as not being able to be edited and other things. Also I have tried restarting my computer and it is still not hidden. So the question remains: What should I do with the file and what caused it?

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