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  • system center operations manager (SCOM) role combinations

    - by KAPes
    We are evaluating system center operations manager 2007 R2 product, and would like to know what all roles can be combined onto single server. Like root management server and reporting servers can be on one box or not? my environment is like 450 servers mostly Exchange and Domain Controllers plus few OCS servers.

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  • system center operation manager role combinations

    - by KAPes
    We are evaluating system center operations manager 2007 R2 product, and would like to know what all roles can be combined onto single server. Like root management server and reporting servers can be on one box or not? my environment is like 450 servers mostly Exchange and Domain Controllers plus few OCS servers.

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  • Samba+Windows: Allow multiple connections by different users?

    - by rgoytacaz
    Hello there, I have a machine running Ubuntu with Samba that I use to share stuff with my family's Windows machines in our local network. Currently they access a share for movies/music/etc with one user. I want to connect them to another share as a different user (for example, user "goytacaz"). When I try connecting to this new share, Windows gives me "Error 1219" and complains about multiple connections by the same user. How do I get my machine to accept multiple connections by the same user?

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  • What are developer's problems with helpful error messages?

    - by Moo-Juice
    It continue to astounds me that, in this day and age, products that have years of use under their belt, built by teams of professionals, still to this day - fail to provide helpful error messages to the user. In some cases, the addition of just a little piece of extra information could save a user hours of trouble. A program that generates an error, generated it for a reason. It has everything at its disposal to inform the user as much as it can, why something failed. And yet it seems that providing information to aid the user is a low-priority. I think this is a huge failing. One example is from SQL Server. When you try and restore a database that is in use, it quite rightly won't let you. SQL Server knows what processes and applications are accessing it. Why can't it include information about the process(es) that are using the database? I know not everyone passes an Applicatio_Name attribute on their connection string, but even a hint about the machine in question could be helpful. Another candidate, also SQL Server (and mySQL) is the lovely string or binary data would be truncated error message and equivalents. A lot of the time, a simple perusal of the SQL statement that was generated and the table shows which column is the culprit. This isn't always the case, and if the database engine picked up on the error, why can't it save us that time and just tells us which damned column it was? On this example, you could argue that there may be a performance hit to checking it and that this would impede the writer. Fine, I'll buy that. How about, once the database engine knows there is an error, it does a quick comparison after-the-fact, between values that were going to be stored, versus the column lengths. Then display that to the user. ASP.NET's horrid Table Adapters are also guilty. Queries can be executed and one can be given an error message saying that a constraint somewhere is being violated. Thanks for that. Time to compare my data model against the database, because the developers are too lazy to provide even a row number, or example data. (For the record, I'd never use this data-access method by choice, it's just a project I have inherited!). Whenever I throw an exception from my C# or C++ code, I provide everything I have at hand to the user. The decision has been made to throw it, so the more information I can give, the better. Why did my function throw an exception? What was passed in, and what was expected? It takes me just a little longer to put something meaningful in the body of an exception message. Hell, it does nothing but help me whilst I develop, because I know my code throws things that are meaningful. One could argue that complicated exception messages should not be displayed to the user. Whilst I disagree with that, it is an argument that can easily be appeased by having a different level of verbosity depending on your build. Even then, the users of ASP.NET and SQL Server are not your typical users, and would prefer something full of verbosity and yummy information because they can track down their problems faster. Why to developers think it is okay, in this day and age, to provide the bare minimum amount of information when an error occurs? It's 2011 guys, come on.

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  • Change the User Interface Language in Vista or Windows 7

    - by Matthew Guay
    Would you like to change the user interface language in any edition of Windows 7 or Vista on your computer?  Here’s a free app that can help you do this quickly and easily. If your native language is not the one most spoken in your area, you’ve likely purchased a PC with Windows preinstalled with a language that is difficult or impossible for you to use.  Windows 7 and Vista Ultimate include the ability to install multiple user interface languages and switch between them. However, all other editions are stuck with the language they shipped with.  With the free Vistalizator app, you can add several different interface languages to any edition of Vista or Windows 7 and easily switch between them. Note:  In this test, we used an US English copy of both Windows 7 Home Premium and Windows Vista Home Premium, and it works the same on any edition. The built-in language switching in the Ultimate Editions lets you set a user interface language for each user account, but this will only switch it for all users.  Add a User Interface Language to Windows To add an interface language to any edition of Windows 7 and Vista, first download Vistalizator (link below).  Then, from the same page, download the language pack of your choice.  The language packs are specific for each service pack of Windows, so make sure to choose the correct version and service pack you have installed. Once the downloads are finished, launch the Vistalizator program. You do not need to install it; simply run it and you’re ready to go.  Click the Add languages button to add a language to Windows. Select the user interface language pack you downloaded, and click Open. Depending on the language you selected, it may not automatically update with Windows Update when a service pack is released.  If so, you will have to remove the language pack and reinstall the new one for that service pack at that time.  Click Ok to continue. Make sure you’ve selected the correct language, and click Install language. Vistalizator will extract and install the language pack.  This took around 5 to 10 minutes in our test. Once the language pack is installed, click Yes to make it the default display language. Now, you have two languages installed in Windows.  You may be prompted to check for updates to the language pack; if so, click Update languages and Vistalizator will automatically check for and install any updates. When finished, exit Vistalizator to finish switching the language.  Click Yes to automatically reboot and apply the changes. When you computer reboots, it will show your new language, which in our test is Thai.  Here’s our Windows 7 Home Premium machine with the Thai language pack installed and running. You can even add a right to left language, such as Arabic, to Windows.  Simply repeat the steps to add another language pack.    Vistalizator was originally designed for Windows Vista, and works great with Windows 7 too.  The language packs for Vista are larger downloads than their Windows 7 counterparts.  Here’s our Vista Home Premium in English… And here’s how it looks after installing the Simplified Chinese language pack with Vistalizator. Revert to Your Original Language If you wish to return to the language that your computer shipped with, or want to switch to another language you’ve installed, run Vistalizator again.  Select the language you wish to use, and click Change language.   When you close Vistalizator, you will again be asked to reboot.  Once you’ve rebooted, you’ll see your new (or original) language ready to use.  Here’s our Windows 7 Home Premium desktop, back in it’s original English interface. Conclusion This is a great way to change your computer’s language into your own native language, and is especially useful for expatriates around the world.  Also, if you’d like to simply change or add an input language instead of changing the language throughout your computer, check out our tutorial on How to Add Keyboard Languages to XP, Vista, and Windows 7. Download Vistalizator Similar Articles Productive Geek Tips Enable Military Time in Windows 7 or VistaWhy Does My Password Expire in Windows?Use Windows Vista Aero through Remote Desktop ConnectionDisable User Account Control (UAC) the Easy Way on Win 7 or VistaAdd keyboard languages to XP, Vista, and Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon

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  • Schmelp Portal, Help Portal: Oracle Fusion Applications Help Online

    - by ultan o'broin
    Yes, the Oracle Fusion Applications Help (or "Help Portal" to us insiders) is now available. Click the link fusionhelp.oracle.com and check it out! Oracle Fusion Applications Help user interface If you're developing your own help for Fusion Apps, then you can use the newly published Oracle Fusion Help User Interface Guidelines to understand the best usage. These guidelines are also a handy way to get to the embedded help design patterns for Oracle Fusion Applications, now also available. To customize and extend the help content itself no longer requires the engagement of your IT Department or expensive project work. Customers can now use the Manage Custom Help capability to edit or add whatever content they need, make it secure and searchable, and develop a community around it too. You can see more of that capability in this slideshare.net presentation from UKOUG Ireland 2012 about the Oracle Fusion Applications User Assistance and Support Ecosystem by Ultan O'Broin and Richard Bingham. Manage Custom Help capability To understand the science and craft that went into the creation and delivery of the "Help Portal" (cardiac arrests all round in Legal and Marketing Depts), then check out this great white paper by Ultan O'Broin and Laurie Pattison: Putting the User into Oracle Fusion Applications User Assistance. So, what's with this "Help Portal" name? Well, that's an internal (that is, internal to Oracle) name only and we should all really call it by the correct product listing name: Oracle Fusion Applications Help. To be honest, I don't care what you call it as long as it is useful. However, these internal names can be problematic when talking with support or the licensing people. For years, we referred casually to the Oracle Applications Help or Oracle Applications Help System that ships with the Oracle E-Business Suite products as "iHelp". Then, somebody went and bought Siebel. Game over.

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  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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  • Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

    - by mvaughan
    By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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  • Upcoming User Group Events in 2011

    - by john.orourke(at)oracle.com
    At a recent customer event, someone asked me if Oracle had any plans to re-create the Hyperion Solutions Conference.  Unfortunately the answer is no.  With so many different product lines it would be challenging and costly for Oracle to run separate user conferences for every product line, and it would create too many events for customers with multiple products to attend.  So Oracle Open World is the company's main event for showcasing what's new and what's coming across all product lines.  If customers find Oracle OpenWorld too overwhelming or if the timing is bad, there are a number of other conferences, which are run by Oracle user groups and include a number of sessions focused on Oracle Hyperion EPM and BI products.  Here's a sneak preview of what's coming up for conferences in 2011 where you can network with other Hyperion users and learn what's new and what's coming in our products. Alliance 2011:  This conference is run by the Oracle Higher Education User Group (HEUG).  It's being held March 27 - 30th in lovely Denver, Colorado.  (a great location and time for skiers!)  This event is targeted at customers in Higher Education and Public Sector organizations and is expecting to draw over 3,500 attendees.  There will be a number of sessions focusing on Oracle Hyperion EPM and BI products in the Budgeting track, as well as the Reporting & BI track.  This includes product-focused sessions delivered by Oracle and partners, as well as case studies delivered by customers.  Here's a link to the registration page where you can get more information: http://www.heug.org/p/cm/ld/fid=255 Collaborate 2011:  This conference is run by three different user groups;  OAUG, IOUG and Quest.  It's being held April 10 - 14th in sunny Orlando, Florida.  (yes, sunshine and warmth!)  This event is targeted to customers with Oracle E-Business Suite, PeopleSoft, JD Edwards, Hyperion, Primavera and other products and is expected to draw over 5,000 attendees.  You'll find a number of sessions focused on Oracle Hyperion EPM and BI products in the BI/Data Warehousing/EPM track.  This includes product-focused sessions delivered by Oracle, our partners, and customers as well as a number of customer case studies.  There will also be an exhibit area with a number of demo pods focused on EPM and BI products.  Here's a link to the conference web site where you can get more information: http://collaborate.oaug.org/ Also, please note that the OAUG has a Hyperion SIG that runs focused EPM/Hyperion events throughout the year.  Here's a link to their web site where you can get more information: http://hyperionsig.oaug.org/ Kscope 2011:  Formerly the Kaleidoscope conference, this one is run by the Oracle Developer Tools User Group (ODTUG).  This conference is being held June 26 - 30th in Long Beach, CA. (surf's up!)  Historically, this event has focused on Oracle Development tools, but over the past few years the EPM and BI content has grown with over 100 sessions planned this year.  So this event is becoming a great venue for existing Hyperion customers to learn about the latest developments with Oracle Essbase, Hyperion Planning, Hyperion Financial Management, Oracle BI and other products.   You'll also find hands-on workshops, product demonstrations as well as EPM and BI Symposiums run by Oracle Development staff.  Here's a link to the web site where you can get more details.  http://www.kscope11.com/biepm UKOUG Conference Series:  EPM and Hyperion 2011:  For Hyperion customers in the UK, the UKOUG has a Hyperion SIG that runs a focused conference for EPM and Hyperion products.  The 2011 event is planned for June in London.  Here's a link to the web site for this event where you can get more information: http://hyperion.ukoug.org/default.asp?p=8461 In addition to these conferences, you can also find Oracle EPM and BI content at regional user group meetings globally as well as Marketing events run by Oracle.  Check the events page at www.oracle.com for the details on upcoming Marketing and regional User Group events.  So while Oracle will not be trying to replicate the Hyperion Solutions conference, the good news is that there are a number of other events available where customers can find out what's new and what's coming with Oracle EPM and BI products.  And these events are running at different times of the year in different locations - so you can pick the event that makes the most sense for your company from a timing and location standpoint. I'll be delivering a number of sessions at the Alliance and Collaborate conferences and hope to see many of our loyal customers and partners at these events.  And there's always Oracle OpenWorld coming up in October, for which the planning has already started.  I look forward to seeing you in 2011.

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  • User-Defined Customer Events & their impact (FA Type Profile)

    - by Rajesh Sharma
    CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what is the impact in having a user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events that extend or simulate base customer events, the ones that are included in the base product, ensure that there is no other impact either direct or indirect to other business functions that the application has to offer.  

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  • Speaking at Atlanta.MDF on March 12

    - by RickHeiges
    I am fortunate enough to be speaking to a user group with a really cool name - Atlanta.MDF (Microsoft Database Forum). Although I visit Atlanta often, it usually involves running from one councourse to another and rarely do I get the chance to visit the user group. I have made it to the user group on several occassions in the past, but it has been several years. This will be my first presentation to the group. I will be speaking about Database Consolidation - something I have been doing for years....(read more)

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  • Limitations of User-Defined Customer Events (FA Type Profile)

    - by Rajesh Sharma
    CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what are limitations in having user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events, you should be aware that you don't extend or simulate base customer events, the ones that are included in the base product, as they are further used to provide/validate additional business functions.  

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  • Speaking at Atlanta.MDF on March 12

    - by RickHeiges
    I am fortunate enough to be speaking to a user group with a really cool name - Atlanta.MDF (Microsoft Database Forum). Although I visit Atlanta often, it usually involves running from one councourse to another and rarely do I get the chance to visit the user group. I have made it to the user group on several occassions in the past, but it has been several years. This will be my first presentation to the group. I will be speaking about Database Consolidation - something I have been doing for years....(read more)

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  • Displaying device contacts with an indication that the contact is registered to the app

    - by Prasanna Aarthi
    We are developing a mobile app that needs to pick up device contacts, display them and indicate if the contact has already registered with this app. We have our DB in the server and the app fetches data using web services. What will be the best approach to implement the above scenario taking performance into consideration. Option 1: Every time user opens the app,fetch the contacts and send the list of email addresses to the server, check with the registered email ids and return the list of registered users in the contact list. In this approach whenever user opens the particular page, he needs to wait for few seconds to load data, but the contacts will be the latest from the device. Option 2: First time when the user opens the app, fetch contacts ,send the entire list of contacts and save it in the DB, retrieve list of registered users in the contacts then save this to local DB. From now on, data will be fetched from local DB and displayed. When a new user registers in the app, again check with records in central DB and send list of new users who are in your contacts that have registered to your app. This list will be added to local DB. and the process continues. In this case the new contacts added by user will not be updated in the app but retrieval and display of records would be quick. What would be the correct approach? In case there is a better way of doing this, please let me know.

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  • Scrum - real life example?

    - by Camilo
    I'm starting with scrum and saw many partial examples on books and tutorials, but when try to use scrum in the real life, it's not easy to write the user stories and create the product backlog. I want to see a real project with user stories, product backlog and sprint backlogs to see if I'm doing it in the correct way. Is there any open source project with a public product backlog ? Is there any shared complete user stories and product backlog from a real project?

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  • set current user in asp.net mvc

    - by Tomh
    Hey guys, I'm not sure if this is the best way to do it, but I want to keep a user object alive during all requests of the current user. From reading several resources I learned that you should create your own IPrinciple which holds this. But I don't want to trigger the database every authentication request. Any recommendations on how to handle this? Is caching the db request a good idea? protected void Application_AuthenticateRequest(Object sender, EventArgs e) { HttpCookie authCookie = Request.Cookies[FormsAuthentication.FormsCookieName]; if (authCookie != null) { FormsAuthenticationTicket authTicket = FormsAuthentication.Decrypt(authCookie.Value); User user; using (HgDataContext hg = new HgDataContext()) { if (Session["user"] != null) { user = (from u in hg.Users where u.EmailAddress == authTicket.Name select u).Single(); } else { user = Session["user"] as User; } } var principal = new HgPrincipal(user); Context.User = principal; } }

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  • Knowing your user is key--Part 1: Motivation

    - by erikanollwebb
    I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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  • Update User Info with restful_authentication plugin in Rails?

    - by benoror
    Hi people, I want to give the users the ability to change their account info with restful_authentication plugin in rails. I added this two methods to my users controller: def edit @user = User.find(params[:id]) end def update @user = User.find(params[:id]) # Only update password when necessary params[:user].delete(:password) if pàrams[:user][:password].blank? respond_to do |format| if @user.update_attributes(params[:user]) flash[:notice] = 'User was successfully updated.' format.html { redirect_to(@user) } format.xml { head :ok } else format.html { render :action => "edit" } format.xml { render :xml => @user.errors, :status => :unprocessable_entity } end end end Also, I copied new.html.erb to edit.html.erb. Considering that resources are already defined in routes.rb I was expecting it to work easily, bute somehow when I click the save button it calls the create method, instead of update, using a POST http request. Inmediatly after that it autocatically log out form the session. Any ideas?

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  • Share home directory between Linux and Windows dual boot

    - by user877329
    This question is somewhat similar to How to use Windows Share has home directory, but in this case Windows is not running. I have installed a dual-boot configuration with Ubuntu 12.04 and Windows. My Windows partition is mounted on /C. Now I want either Ubuntu to locate home directories in /C/Users Which is the location of windows accounts or I want Windows to use D:\home for home directories. (D is the name of the Ubuntu root directory). For the first approach, I have managed to create a test user account test-user:x:1004:1001:Test:/C/Users/test-user:/bin/bash The account works but test-user cannot run any X session. From .xsession-errors chmod: Changing rights on ”/C/Users/test-user/.xsession-errors”: Operation not permitted Would it help get rid of that chmod, which has no effect? How do I? If I use the second approach, I need the Ext2fsd driver, which seems to work, but I am not sure if Windows maps the Ext2 system that early. Here is my fstab proc /proc proc nodev,noexec,nosuid 0 0 UUID=e7cef061-ed8d-4a82-b708-0c8f4c6f297f / ext3 errors=remount-ro 0 1 UUID=2CDCEB43DCEB0644 /C ntfs defaults,umask=007,gid=46 0 0 UUID=b087b5c0-b4bd-47e7-8d34-48ad9b192328 none swap sw 0 0 Update: I found something here: http://www.tuxera.com/community/ntfs-3g-advanced/ Will work if i do a correct mapping between NT users and Linux users.

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  • how to switch beetween users using kde,gnome and unity without enter everytime password only on kde?

    - by user49523
    i can switch between users after login in with them with gnome and unity without typing again the password but i have to type again with kde .. so can i switch from gnome or unity to kde without typing again the user password? ..and, it is possible to start ,from shutdown computer, login with 3 different users using gnome,kde and unity? and it is possible to open kde,gnome and unity with the same user without log out ? (this is only to have 1 user instead of 3)

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  • Is the UX affected negatively by fully cacheable pages?

    - by ChocoDeveloper
    I want to have fully cacheable pages in my websites, but one cannot do that if they contain user-specific data, like the userbar or things in the UI that can change depending on the permissions the user has. So I was thinking whether it was possible to pull everything that is user-specific via ajax, and update the UI accordingly. But I'm worried that this might be annoying for the user, and also it might be difficult to develop. What do you think? Is there a pattern or something I can follow to deal with this?

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  • What happens when you uninstall a per-user installation?

    - by CraigJ
    What happens if an MSI installation is set to install as per-user, and 3 different users log on and each install the app? Will Windows Installer recognise that the same MSI has already been installed into Program Files and therefore it doesn't need to install it again? What happens if one of the 3 users then uninstalls the app while they are logged in? Will Windows Installer recognise that 2 other users still need the app to be installed and therefore leave alone the app folder in Program Files?

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  • Ok, i know i messed things up pretty bad..... virtualmin sub domain user taken over root login

    - by Collins Areba
    ok, here is the scenario, i was playing around the import wizard and imported a subdomain i had created on a linode and now im having trouble cause the user i assigned to the subdomain is root. Now when i log into webmin / usermin / virtualmin with my root credentials, i end up administering a sub domain instead of working on the webmin root console. Is there a way of a) deleting the virtualhost completely from usermin using ssh? b) rectifying this ..

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