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  • It's called College.

    - by jeffreyabecker
    Today I saw yet another 'GUID vs int as your primary key' article. Like most of the ones I've read this was filled with technical misrepresentations and out-right fallices. Chef's famous line that "There's a time and a place for everything children" applies here. GUIDs have distinct advantages and disadvantages which should be considered when choosing a data type for the primary key. Fallacy 1: "Its easier" An integer data type(tinyint, smallint, int, bigint) is a better artifical key than a GUID because its easier to remember. I'm a firm believer that your artifical primary keys should be opaque gibberish. PK's are an implementation detail which should never be exposed to the user or relied on for business logic. If you want things to come back in an order, add and ORDER BY clause and SortOrder fields. If you want a human-usable look-up add a business key with a unique constraint. If you want to know what order things were inserted into a table add a timestamp. Fallacy 2: "Size Matters" For many applications, the size of the artifical primary key is going to be irrelevant. The particular article which kicked this post off stated repeatedly that joining against an int has better performance than joining against a GUID. In computer science the performance of your algorithm is always a function of the number of data points. This still holds true for databases. Unless your table is very large, the performance difference between an int and a guid probably isnt going to be mesurable let alone noticeable. My personal experience is that the performance becomes an issue when you start having billions of rows in the table. At this point, you should probably start looking to move from int to bigint so the effective space/performance gain isnt as much as you'd think. GUID Advantages: Insert-ability / Mergeability: You can reliably insert guids into tables without key collisions. Database Independence: Saving entities to the database often requires knowing ids. With identity based ids the id must be selected back after every insert. GUIDs can be generated application-side allowing much faster inserts. GUID Disadvantages: Generatability: You can calculate the next id for an integer pk pretty easily in your head but will need a program to generate GUIDs. Solution: "Select top 100 newid() from sysobjects" Fragmentation: most GUID generation algorithms generate pseudo random GUIDs. This can cause inserts into the middle of your clustered index. Solutions: add a default of newsequentialid() or use GuidComb in NHibernate.

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  • The Spotlight is on You

    - by Claudia McDonald
    On the field or off the field, in ballet slippers or singing your heart out on stage, offering a stellar performance every time is key to holding the attention of your audience and having them come back hungry for more. Similarly, showing up to a new business meeting wearing pink tights and a tutu might be one way to holding the attention of your customer, but offering them an unmatched and ground-breaking software solution certainly will get their attention! Simply put, the Oracle Exastack program enables both ISV's and OEM's to rapidly build and deliver faster, more reliable applications. It comes as no surprise that the success of the Oracle Exastack program is centered on establishing Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud as the highest performance, lowest cost platforms available in the industry today.  But here is where the real standing-ovation-worthy facts come in. The Oracle Exadata Database Machine is the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) workloads, making it the ideal platform for consolidating onto private clouds. Whereas the Oracle Exalogic Elastic Cloud is an engineered hardware and software system tested and tuned by Oracle to provide the best foundation for cloud computing, while allowing Java applications, Oracle Applications and other enterprise applications to run with extreme performance. – And the crowd goes wild, ladies and gentlemen! In just four months alone, our partners have already achieved over 150 Oracle Exastack Ready milestones for Oracle Solaris, Oracle Linux, Oracle Database and Oracle WebLogic Server.  As Judson has said, “With the Oracle Exastack program, Oracle is helping partners test, tune and optimize their applications to deliver optimal performance and reliability, accelerating innovation and delivering superior value to customers." And get this, not only are their applications running faster and more efficiently, they are actually being delivered at a lower cost to customers than ever before – extreme performance well deserving of 3 consecutive arabesques! If you haven’t already, check out what some of our partners are saying about the Oracle Exastack program in this video, and find out all that is available to you today. By participating in the Oracle Exastack program, partners now have the ability to achieve Oracle Exadata Optimized, Oracle Exalogic Optimized, Oracle Exadata Ready and Oracle Exalogic Ready status for their solutions. New Oracle Exastack labs, provide OPN members with access to Oracle technical resources, on-premise facilities and remote lab environments. With Oracle Exastack Optimized, partners experience faster and more reliable applications to run on the Oracle Exadata Database Machine, as well as the long awaited Oracle Exalogic Elastic Cloud. Savvy OPN members are leveraging the Oracle Exastack Optimized program toward their advancement to Platinum or Diamond level in OPN. Partners are achieving Oracle Exadata Ready and Oracle Exalogic Ready giving them a competitive advantage and signaling to customers that their applications readily support Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud to deliver extreme performance. Get your dancing shoes on, The OPN Communications Team

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  • How to Use Your Android Phone as a Modem; No Rooting Required

    - by Jason Fitzpatrick
    If your cellular provider’s mobile hotspot/tethering plans are too pricey, skip them and tether your phone to your computer without inflating your monthly bill. Read on to see how you can score free mobile internet. We recently received a letter from a How-To Geek reader, requesting help linking their Android phone to their laptop to avoid the highway robbery their cellular provider was insisting upon: Dear How-To Geek, I recently found out that my cellphone company charges $30 a month to use your smartphone as a data modem. That’s an outrageous price when I already pay an extra $15 a month charge just because they insist that because I have a smartphone I need a data plan because I’ll be using so much more data than other users. They expect me to pay what amounts to a $45 a month premium just to do some occasional surfing and email checking from the comfort of my laptop instead of the much smaller smartphone screen! Surely there is a work around? I’m running Windows 7 on my laptop and I have an Android phone running Android OS 2.2. Help! Sincerely, No Double Dipping! Well Double Dipping, this is a sentiment we can strongly related to as many of us on staff are in a similar situation. It’s absurd that so many companies charge you to use the data connection on the phone you’re already paying for. There is no difference in bandwidth usage if you stream Pandora to your phone or to your laptop, for example. Fortunately we have a solution for you. It’s not free-as-in-beer but it only costs $16 which, over the first year of use alone, will save you $344. Let’s get started! Latest Features How-To Geek ETC What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices Feel the Chill of the South Atlantic with the Antarctica Theme for Windows 7 Seas0nPass Now Offers Untethered Apple TV Jailbreaking

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  • The Diabolical Developer: What You Need to Do to Become Awesome

    - by Tori Wieldt
    Wearing sunglasses and quite possibly hungover, Martijn Verburg's evil persona provided key tips on how to be a Diabolical Developer. His presentation at TheServerSide Java Symposium was heavy on the sarcasm and provided lots of laughter. Martijn insisted that developers take their power back and get rid of all the "modern fluff" that distract developers.He provided several key tips to become a Diabolical Developer:*Learn only from yourself. Don't read blogs or books, and don't attend conferences. If you must go on forums, only do it display your superiority, answer as obscurely as possible.*Work aloneBest coding happens when you alone in your room, lock yourself in for days. Make sure you have a gaming machine in with you.*Keep information to yourselfKnowledge is power. Think job security. Never provide documentation. *Make sure only you can read your code.Don't put comments in your code. Name your variables A,B,C....A1,B1, etc.If someone insists you format your in a standard way, change a small section and revert it back as soon as they walk away from your screen. *Stick to what you knowStay on Java 1.3. Don't bother learning abstractions. Write your application in a single file. Stuff as much code into one class as possible, a 30,000-line class is fine. Makes it easier for you to read and maintain.*Use Real ToolsNo "fancy-pancy" IDEs. Real developers only use vi.*Ignore FadsThe cloud is massively overhyped. Mobile is a big fad for young kids.The big, clunky desktop computer (with a real keyboard) will return.Learn new stuff only to pad your resume. Ajax is great for that. *Skip TestingTest-driven development is a complete waste of time. They sent men to the moon without unit tests.Just write your code properly in the first place and you don't need tests.*Compiled = Ship ItUser acceptance testing is an absolute waste of time. *Use a Single ThreadDon't use multithreading. All you need to do is throw more hardware at the problem.*Don't waste time on SEO.If you've written the contract correctly, you are paid for writing code, not attracting users.You don't want a lot of users, they only report problems. *Avoid meetingsFake being sick to avoid meetings. If you are forced into a meeting, play corporate bingo.Once you stand up and shout "bingo" you will kicked out of the meeting. Job done.Follow these tips and you'll be well on your way to being a Diabolical Developer!

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  • Questions re: Eclipse Jobs API

    - by BenCole
    Similar to http://stackoverflow.com/questions/8738160/eclipse-jobs-api-for-a-stand-alone-swing-project This question mentions the Jobs API from the Eclipse IDE: ...The disadvantage of the pre-3.0 approach was that the user had to wait until an operation completed before the UI became responsive again. The UI still provided the user the ability to cancel the currently running operation but no other work could be done until the operation completed. Some operations were performed in the background (resource decoration and JDT file indexing are two such examples) but these operations were restricted in the sense that they could not modify the workspace. If a background operation did try to modify the workspace, the UI thread would be blocked if the user explicitly performed an operation that modified the workspace and, even worse, the user would not be able to cancel the operation. A further complication with concurrency was that the interaction between the independent locking mechanisms of different plug-ins often resulted in deadlock situations. Because of the independent nature of the locks, there was no way for Eclipse to recover from the deadlock, which forced users to kill the application... ...The functionality provided by the workspace locking mechanism can be broken down into the following three aspects: Resource locking to ensure multiple operations did not concurrently modify the same resource Resource change batching to ensure UI stability during an operation Identification of an appropriate time to perform incremental building With the introduction of the Jobs API, these areas have been divided into separate mechanisms and a few additional facilities have been added. The following list summarizes the facilities added. Job class: support for performing operations or other work in the background. ISchedulingRule interface: support for determining which jobs can run concurrently. WorkspaceJob and two IWorkspace#run() methods: support for batching of delta change notifications. Background auto-build: running of incremental build at a time when no other running operations are affecting resources. ILock interface: support for deadlock detection and recovery. Job properties for configuring user feedback for jobs run in the background. The rest of this article provides examples of how to use the above-mentioned facilities... In regards to above API, is this an implementation of a particular design pattern? Which one?

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  • Proxy settings do not promulgate to fat or thin clients

    - by solizin47
    I work in Hertfordshire schools, which use a proxy eg http://wf1.thegrid.org.uk on port 80 to allow graded access by all users, within the schools, to the Internet. I have Ubuntu 10.04LTS successfully running and I want to set up 12.04LTS to replace it. Many other replies to this question have answered questions about stand-alone computers and not addressed the LTSP server and its clients. I have come to a complete stop over the problem of the proxy server settings not promulgating over the local network to Ubuntu 12.04 thin or fat clients. When you input this setting (there are others for HTTPS and FTP) into the System Settings/Network Manager GUI on the server, then when a user logs into the server, both Firefox and Chrome can read the settings and will gain access to the Internet. HOWEVER, these settings are not promulgated to either thin or fat clients on the local network. Their System Settings/Network Manager GUI remains stubbornly blank. I have rebuilt the image after inputting the proxy settings, but it appears they are not part of the image. /etc/environment (on the server) already has: PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games" http_proxy="http://wf1.thegrid.org.uk:80/" https_proxy="https://wf1.thegrid.org.uk:80/" ftp_proxy="ftp://proxy.intra.thegrid.org.uk:3128/" I have also tried this export http_proxy="http://wf1.thegrid.org.uk:80" export https_proxy="http://wf1.thegrid.org.uk:80" export ftp_proxy="http://proxy.intra.thegrid.org.uk:3128" within /etc/environment, and that had no effect, either. etc/apt/apt.conf also has: Acquire::http::proxy "http://wf1.thegrid.org.uk:80/"; Acquire::https::proxy "https://wf1.thegrid.org.uk:80/"; Acquire::ftp::proxy "ftp://proxy.intra.thegrid.org.uk:3128/"; The clients still have no proxy settings in their Network Manager, and no client user can access the Internet from Firefox or Chrome. Three questions: Why doesn't the “Apply system wide” button work? It does on 10.04, and every new user, and all existing users have access to the internet through the proxy without problem. How can I set up proxy settings that work for all the 12.04 clients? I noticed that if user West input the settings himself, they would follow him around the clients. However, this is not secure, because there are grades of settings which prevent visits to various sites, eg wf3 allows fewer sites than wf2 or wf1, so I can't allow users to input this setting themselves. Since the proxy setting followed the user around the clients, the setting must be somewhere in the user profile, since none of the other users have the proxy settings. Do you know where, and how I could fix the setting for users, or better, groups? The setting must then be unchangeable by the user, with no access to the Network Manager. If either 2. or 3. can't be done, then the Ubuntu 12.04LTS server is simply no use to us...

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  • Desktop Fun: Happy New Year Wallpaper Collection [Bonus Edition]

    - by Asian Angel
    As this year draws to a close, it is a time to reflect back on what we have done this year and to look forward to the new one. To help commemorate the event we have put together a bonus size edition of Happy New Year wallpapers for your desktops. Extra Note: We made a special effort to find wallpapers for this collection without the year “printed” on them, thus allowing for reuse as desired and/or needed beyond the 2010 – 2011 holiday. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution. For more New Year’s desktop goodness be sure to check out our Happy New Year icon & font packs collection (link at bottom)! Note: This wallpaper will need to be placed on a larger white background in order to increase the height. Note: This wallpaper will need to be placed on a larger background in order to increase the width and height. Note: This wallpaper comes in multiple sizes and will need to be downloaded as a zip file. Note: This wallpaper comes in multiple sizes and will need to be downloaded as a zip file. Note: The download size for the original version of this wallpaper is 15 MB. Note: The download size for the original version of this wallpaper is 15 MB. More Happy New Year Fun Desktop Fun: Happy New Year Icon and Font Packs For more wallpapers be certain to see our great collections in the Desktop Fun section. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video] Sunset in a Tropical Paradise Wallpaper

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  • Strengthening code with possibly useless exception handling

    - by rdurand
    Is it a good practice to implement useless exception handling, just in case another part of the code is not coded correctly? Basic example A simple one, so I don't loose everybody :). Let's say I'm writing an app that will display a person's information (name, address, etc.), the data being extracted from a database. Let's say I'm the one coding the UI part, and someone else is writing the DB query code. Now imagine that the specifications of your app say that if the person's information is incomplete (let's say, the name is missing in the database), the person coding the query should handle this by returning "NA" for the missing field. What if the query is poorly coded and doesn't handle this case? What if the guy who wrote the query handles you an incomplete result, and when you try to display the informations, everything crashes, because your code isn't prepared to display empty stuff? This example is very basic. I believe most of you will say "it's not your problem, you're not responsible for this crash". But, it's still your part of the code which is crashing. Another example Let's say now I'm the one writing the query. The specifications don't say the same as above, but that the guy writing the "insert" query should make sure all the fields are complete when adding a person to the database to avoid inserting incomplete information. Should I protect my "select" query to make sure I give the UI guy complete informations? The questions What if the specifications don't explicitly say "this guy is the one in charge of handling this situation"? What if a third person implements another query (similar to the first one, but on another DB) and uses your UI code to display it, but doesn't handle this case in his code? Should I do what's necessary to prevent a possible crash, even if I'm not the one supposed to handle the bad case? I'm not looking for an answer like "(s)he's the one responsible for the crash", as I'm not solving a conflict here, I'd like to know, should I protect my code against situations it's not my responsibility to handle? Here, a simple "if empty do something" would suffice. In general, this question tackles redundant exception handling. I'm asking it because when I work alone on a project, I may code 2-3 times a similar exception handling in successive functions, "just in case" I did something wrong and let a bad case come through.

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  • Rights and use of developed software

    - by Nils Munch
    I have been working on a piece of software for a company, that they wish to resell. There was an mail-based agreement upon a flat hourly rate for my work, and eager me chose to accept a rather low fee. Due to the stress and tempo of the task, a direct contract was never formed or signed. The software was developed locally on my machine, and I was pretty much alone with it, except by excellent help from StackOverflow when I got stuck. Now, the software is nearing completion, I suddenly hear that they have hired a new developer to make the same piece of software as me, and that I was expected to resign within long. Confused I ask around, and realize that the CEO of the company had informed the rest of the company that I was terminally ill and had cancer, and was expected to leave the company soon. Since I'm perfectly healthy, this confused me even more, until I realized what was going on. When I confronted my boss with this, I was no longer seen as a member of the company, and I left the same day, never to return. Later, I raised the question about my missing pay, since I had been working for quite a bit, and not received any payment for my software. I saw that they had already sold a fair copy of my software, and since it's not exactly sold cheap, the company should have plenty of gold to pay me. The company refused, and said that they owned the software, and everything it contained. That was a lot of drama, but my question is this: Who has the rights to the software ? The source code had my personal watermarks and copyrights inprinted, but they have since simply deleted it. The company claim that they have all the rights, because they have a website made about the product, where they write that they have "All rights reserved" in the bottom. My instinct tells me that if a company buys a service like this, and then refuses to pay their developer, then they should not be allowed to keep, and much less resell the product. I have not signed any agreements about giving the company the use of this product, I have made it in my own time and without help from the rest of the company. This all takes place in Denmark, Europe, but I would guess that the rules about this is somewhat universal. Im not the strongest person to legal-talk, so I might be wrong.

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  • How To Disable Individual Plug-ins in Google Chrome

    - by The Geek
    Have you ever wondered how to disable useless or insecure browser plug-ins in Google Chrome? Here’s the lowdown on how to get rid of Java, Acrobat, Silverlight, and the rest of the plugins you probably want to get rid of. Disabling Plugins in Google Chrome If you head to about:plugins in your address bar, you’ll probably see a list of plugins, but won’t be able to disable them yet. What you’ll need to do is switch over to the Dev channel of Chrome, which gives you access to all the latest features—though you might be warned that sometimes the dev channel might be less stable than the release or beta channels. Ready to proceed? Head to the Dev Channel page, and then click the link to run the installer. You’ll be prompted to restart Chrome when you’re done. Note that Mac and Windows users can both run an installer to switch. Linux users will have to install a package. Note: Once you’ve switched to the Dev channel, you can’t really switch to the stable channel. You’ll have to uninstall Chrome and then reinstall the regular version. Now that you’ve switched to the dev channel and restarted your browser, head to about:plugins in the address bar, and then just disable each plugin you really don’t need. Plugins you can generally live without?  Java, Acrobat, Microsoft Office, Windows Presentation Foundation, Silverlight. These will be on a case-by-case basis, of course, but the vast majority of large websites don’t require any of those. When it comes right down to it, the only plugin that most people require is Flash… and leave the “Default Plug-in” alone too. Special thanks to @jordanconway for pointing out the solution. Similar Articles Productive Geek Tips Disable YouTube Comments while using ChromeHow to Make Google Chrome Your Default BrowserSubscribe to RSS Feeds in Chrome with a Single ClickAdd Notes to Google Notebook from ChromeAccess Google Chrome’s Special Pages the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi LocPDF is a Visual PDF Search Tool Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar

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  • After 10 Years, MySQL Still the Right Choice for ScienceLogic's "Best Network Monitoring System on the Planet"

    - by Rebecca Hansen
    ScienceLogic has a pretty fantastic network monitoring appliance.  So good in fact that InfoWorld gave it their "2013 Best Network Monitoring System on the Planet" award.  Inside their "ultraflexible, ultrascalable, carrier-grade" enterprise appliance, ScienceLogic relies on MySQL and has since their start in 2003.  Check out some of the things they've been able to do with MySQL and their reasons for continuing to use MySQL in these highlights from our new MySQL ScienceLogic case study. Science Logic's larger customers use their appliance to monitor and manage  20,000+ devices, each of which generates a steady stream of data and a workload that is 85% write. On a large system, the MySQL database: Averages 8,000 queries every second or about 1 billion queries a day Can reach 175,000 tables and up to 20 million rows in a single table Is 2 terabytes on average and up to 6 terabytes "We told our customers they could add more and more devices. With MySQL, we haven't had any problems. When our customers have problems, we get calls. Not getting calls is a huge benefit." Matt Luebke, ScienceLogic Chief Software Architect.? ScienceLogic was approached by a number of Big Data / NoSQL vendors, but decided against using a NoSQL-only solution. Said Matt, "There are times when you really need SQL. NoSQL can't show me the top 10 users of CPU, or show me the bottom ten consumer of hard disk. That's why we weren't interested in changing and why we are very interested in MySQL 5.6. It's great that it can do relational and key-value using memcached." The ScienceLogic team is very cautious about putting only very stable technology into their product, and according to Matt, MySQL has been very stable: "We've been using MySQL for 10 years and we have never had any reliability problems. Ever." ScienceLogic now uses SSDs for their write-intensive appliance and that change alone has helped them achieve a 5x performance increase. Learn more>> ScienceLogic MySQL Case Study MySQL 5.6 InnoDB Compression options for better SSD performance Tuning MySQL 5.6 for Great Product Performance - on demand webinar Developer and DBA Guide to MySQL 5.6 white paper Guide to MySQL and NoSQL: The Best of Both Worlds white paper

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  • What if you could work on anything you wanted?

    - by red@work
    This week we've downed our tools and organised ourselves into small project teams or struck out alone. We're working on whatever we like, with whoever we like, wherever we like. We've called it Down Tools week and so far it's a blast. It all started a few months ago with an idea from Neil, our CEO. Neil wanted to capture the excitement, innovation, and productivity of Coding by the Sea and extend this to all Red Gaters working in Product Development. A brainstorm is always a good place to start for an "anything goes" project. Half of Red Gate piled into our largest meeting room (it's pretty big) armed with flip charts, post its and a heightened sense of possibility. An hour or so later our SQL Servery walls were covered in project ideas. So what would you do, if you could work on anything you wanted? Many projects are related to tools we already make, others are for internal product development use and some are, well, just something completely different. Someone suggested we point a web cam at the SQL Servery lunch queue so we can check it before heading to lunch. That one couldn't wait for Down Tools Week. It was up and running within a few days and even better, it captures the table tennis table too. Thursday is the Show and Tell - I am looking forward to seeing what everyone has come up with. Some of the projects will turn into new products or features so this probably isn't the time or place to go into detail of what is being worked on. Rest assured, you'll hear all about it! We're making a video as we go along too which will be up on our website as soon. In the meantime, all meetings are cancelled, we've got plenty of food in and people are being very creative with the £500 expenses budget (Richard, do you really need an iPad?). It's brilliant to see it all coming together from the idea stage to reality. Catch up with our progress by following #downtoolsweek on Twitter. Who knows, maybe a future Red Gate flagship tool is coming to life right now? By the way, it's business as usual for our customer facing and internal operations teams. Hmm, maybe we can all down tools for a week and ask Product Development to hold the fort? Post by: Alice Chapman

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  • Chargeback and showback...both a 'throw back'

    - by llaszews
    Been getting asked again by customers and partners about chargeback and showback in the cloud so thought I would blog on my response to this question. Charge Back background, information and industry analysis: Cloud computing is all about shared resources. These shared resources are computer servers (including memory and CPU), network devices, hard disk storage, database servers, application servers, cooling, floor space, electricity and more. These resources are shared by departments within a company, or by a number of companies, when resources are hosted in the public or hybrid cloud. Currently, hosting providers that run other companies on their cloud platforms do not have an accurate way to measure the shared computing resources used by a specific user let alone used by a specific customer. Additionally, companies running their own cloud data centers, for private or hybrid clouds, have no way of measure and charging back the departments in the company that are using these shared cloud resources. In both cases, the lack of determine shared resource costs and to charge them back to the company, department or user that is using this resources is limited a clear measure of business benefit and impacting company’s ability to measure the Return on Investment (ROI). An IT chargeback system is an accounting strategy that applies the costs of IT services, hardware or software to the business unit in which they are used. This system contrasts with traditional IT accounting models in which a centralized department bears all of the IT costs in an organization and those costs are treated simply as corporate overhead. Showback involves showing the IT costs to a department or customer but not actually charging them for their IT usage. Showback is a gradual method of introducing chargeback into an enterprise. Most companies implement a show back mechanism before a full chargeback system is put in place. Oracle chargeback product: Oracle Enterprise Manager provides tools for defining detailed Chargeback plans spanning different metrics collected for each type of resources as well as defining Cost Centers for grouping costs across multiple developers. Chargeback plans can use not only usage based costs, but also configuration based costs (e.g. version of the platform) or fixed costs (e.g. flat-rate management fee). Chargeback has rich out of the box reports. Trending reports show how charge and resource consumption varies over time, while Summary reports show the breakdown of charges or usage by different dimensions such as Cost Center or Target Type. These reports help consumers in understanding how their charges relate to their consumption and also assist the IT department with budgeting and planning activities. With BI Publisher, the reports can be made available in a variety of formats such as PDF, HTML, Word, Excel or PowerPoint.

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  • Keybindings for individual letter keys (not modifier-combinations) on a GtkTextView widget (Gtk3 and PyGI)

    - by monotasker
    I've been able to set several keybord shortcuts for a GtkTextView and a GtkTextEntry using the new css provider system. I'm finding, though, that I only seem to be able to establish keybindings for combinations including a modifier key. The widget doesn't respond to any bindings I set up that use: the delete key the escape key individual letter or punctuation keys alone Here's the code where I set up the css provider for the keybindings: #set up style context keys = Gtk.CssProvider() keys.load_from_path(os.path.join(data_path, 'keybindings.css')) #set up style contexts and css providers widgets = {'window': self.window, 'vbox': self.vbox, 'toolbar': self.toolbar, 'search_entry': self.search_entry, 'paned': self.paned, 'notelist_treeview': self.notelist_treeview, 'notelist_window': self.notelist_window, 'notetext_window': self.notetext_window, 'editor': self.editor, 'statusbar': self.statusbar } for l, w in widgets.iteritems(): w.get_style_context().add_provider(keys, Gtk.STYLE_PROVIDER_PRIORITY_USER) Then in keybindings.css this is an example of what works: @binding-set gtk-vi-text-view { bind "<ctrl>b" { "move-cursor" (display-lines, -5, 0) }; /* 5 lines up */ bind "<ctrl>k" { "move-cursor" (display-lines, -1, 0) }; /* down */ bind "<ctrl>j" { "move-cursor" (display-lines, 1, 0) }; /* up */ } Part of what I'm trying to do is just add proper delete-key function to the text widgets (right now the delete key does nothing at all). So if I add a binding like one of these, nothing happens: bind "Delete" { "delete-selection" () }; bind "Delete" { "delete-from-cursor" (chars, 1) }; The other part of what I want to do is more elaborate. I want to set up something like Vim's command and visual modes. So at the moment I'm just playing around with (a) setting the widget to editable=false by hitting the esc key; and (b) using homerow letters to move the cursor (as a proof-of-concept exercise). So far there's no response from the escape key or from the letter keys, even though the bindings work when I apply them to modifier-key combinations. For example, I do this in the css for the text-widget: bind "j" { "move-cursor" (display-lines, 1, 0) }; /* down */ bind "k" { "move-cursor" (display-lines, -1, 0) }; /* up */ bind "l" { "move-cursor" (logical-positions, 1, 0) }; /* right */ bind "h" { "move-cursor" (logical-positions, -1, 0) }; /* left */ but none of these bindings does anything, even if other bindings in the same set are respected. What's especially odd is that the vim-like movement bindings above are respected when I attach them to a GtkTreeView widget for navigating the tree-view options: @binding-set gtk-vi-tree-view { bind "j" { "move-cursor" (display-lines, 1) }; /* selection down */ bind "k" { "move-cursor" (display-lines, -1) }; /* selection up */ } So it seems like there are limitations or overrides of some kind on keybindings for the TextView widget (and for the del key?), but I can't find documentation of anything like that. Are these just things that can't be done with the css providers? If so, what are my alternatives for non-modified keybindings? Thanks.

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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  • Diagram to show code responsibility

    - by Mike Samuel
    Does anyone know how to visually diagram the ways in which the flow of control in code passes between code produced by different groups and how that affects the amount of code that needs to be carefully written/reviewed/tested for system properties to hold? What I am trying to help people visualize are arguments of the form: For property P to hold, nd developers have to write application code, Ca, without certain kinds of errors, and nm maintainers have to make sure that the code continues to not have these kinds of errors over the project lifetime. We could reduce the error rate by educating nd developers and nm maintainers. For us to be confident that the property holds, ns specialists still need to test or check |Ca| lines of code and continue to test/check the changes by nm maintainers. Alternatively, we could be confident that P holds if all code paths that could violate P went through tool code, Ct, written by our specialists. In our case, test suites alone cannot give confidence that P holdsnd » nsnm ns|Ca| » |Ct| so writing and maintaining Ct is economical, frees up our developers to worry about other things, and reduces the ongoing education commitment by our specialists. or those conditions do not hold, so focusing on education and testing is preferable. Example 1 As a concrete example, suppose we want to ensure that our web-service only produces valid JSON output. Our web-service provides several query and mutation operators that can be composed in interesting ways. We could try to educate everyone who maintains those operations about the JSON syntax, the importance of conformance, and libraries available so that when they write to an output buffer, every possible sequence of appends results in syntactically valid JSON. Alternatively, we don't expose an output stream handle to application code, and instead expose a JSON sink so that every code path that writes a response is channeled through a JSON sink that is written and maintained by a specialist who knows JSON syntax and can use well-written libraries to produce only valid output. Example 2 We need to make sure that a service that receives a URL from an untrusted source and tries to fetch its content does not end up revealing sensitive files from the file-system, like file:///etc/passwd. If there is a single standard way that any developer familiar with the application language's libraries would use to fetch URLs, which has file-system access turned off by default, then simply educating developers about the standard mechanism, and testing that file probing fails for some inputs, will probably be sufficient.

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  • Remote Task Flow vs. WSRP Portlets

    - by Frank Nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A remote task flow is bounded task flow that is deployed as a stand-alone Java EE application on a remote server with its URL Invoke property set to url-invoke-allowed. The remote task flow is accessed either from a direct browser GET request or, when called from another ADF application, through the task flow call activity. For more information about how to invoke remote task flows from a task flow call activity see chapter 15.6.4 How to Call a Bounded Task Flow Using a URL of the Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework at http://docs.oracle.com/cd/E23943_01/web.1111/b31974/taskflows_activities.htm#CHDJDJEF Compared to WRSP portlets, remote task flows in Oracle JDeveloper 11g R1 and R2 have a functional limitation in that they cannot be embedded as a region on a page but require the calling ADF application to navigate off to another application and page. The difference between a remote task flow call using the task flow call activity and a simple redirect to a remote Java EE application is that the remote task flow has a state token attached that allows to restore the state of the calling application upon task flow return. A use case for a remote task flow call activity is a "yellow page lookup" scenario in which different ADF applications use an remote task flow to lookup people, products or similar to return a selected value to the calling application. Note that remote task flow calls need to be performed from a bounded or unbounded top level task flow of the calling application. If called from a region (using the parent call activity) in a page, the region state is not recovered upon task flow return. ADF developers recently have identified remote task flows as an architecture pattern to partition their ADF applications into independently deployed Java EE applications. While this sounds like a desirable use of the remote task flow feature, it is not possible to achieve for as long as remote task flows don't render as an ADF region.

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  • Oracle is Sponsoring LinuxCon Europe 2012

    - by Zeynep Koch
    Architecture is amazing in Barcelona but you will also be impressed with Oracle Linux sessions in LinuxCon Europe as well.  Oracle is one of the key sponsors in LinuxCon Europe and we have great sessions to show you why Oracle Linux is best for your "IT architecture"! We also have a booth where you can pick up latest Oracle Linux and Oracle VM DVD Kit and Virtualization for Dummies booklet. Don't forget to visit us at technology showcase Booth #19. Oracle Sessions at LinuxCon Europe 2012:  1. OCFS2: Status and Overview - Lenz Grimmer, Oracle Wednesday November 7, 2012 10:40am - 11:25am Venue: Diamant OCFS2, Oracle's general-purpose shared-disk cluster file system for Linux has come a long way since its development started in 2003. Distributed under the GPL and part of the mainline Linux Kernel, it is also included in Oracle Linux and plays a vital role in products like Oracle VM, Oracle RAC or E-Business Suite. This presentation will provide a general technical overview as well as an update on the latest developments. Attendees will learn about the features and improvements that set OCFS2 apart from other Linux-based cluster file systems, including: Heartbeat implementation: global vs. local heartbeats Storage optimizations: Extent-based Allocations, Hole punching, Reflinks 2. Status of Linux Tracing - Elena Zannoni, Oracle Wednesday November 7, 2012 11:35am - 12:20am Venue: Diamant There have been many developments recently in the Linux tracing area. The tracing infrastructure in the kernel is getting more robust, with  the recent introduction of uprobes to allow the implementation of user  space tracing, and new features of perf. There are many tracing tools to choose from, including the newest kid on the block, DTrace for Linux.  This talk will take the audience through the main tracing facilities  available today whether more tightly integrated with the kernel code, or maintained stand alone. 3. MySQL Security Model and Pluggable Authentication - Kristofer Pettersson, Oracle Wednesday November 7, 2012 1:50pm - 2:35pm Venue: Diamant With an increasing security awareness among web and cloud developers, knowing how to secure your database from unauthorized or malicious access has become important. This talk explains the MySQL security model, pluggable authentication, new auditing features and rounds off with some pointers on how to securely integrate your database into your Linux web stack. We look forward to seeing you in Barcelona, Spain on November 5-9, 2012. Register today 

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  • My Graduate Experience at Oracle by Mayuri Khinvasara

    - by david.talamelli
    My experience at Oracle. I still vividly remember the day, when my name was announced in the campus hiring list of Oracle at my college. I was proud of myself but at the same time, I was getting goose bumps!!! A new world had arrived before me and the anxiousness of whether I could survive it or not had gripped me. Nervous about moving into an unknown city, I came to visit Hyderabad with my father. One look at the Oracle Campus and I felt some kind of magnetism pulling me towards it. And then, I joined Oracle in June 2009, with a lot of apprehensions in my mind. The HR Rep made us really comfortable in the first week itself. I met so many new people, managers, HR folks and most importantly 20 other Campus Hires like me. Then we had our team bonding sessions, team parties etc. I didn’t realize when the transition from campus to corporate happened. And I had started loving it. The confidence the HR Reps gave us and the bonding our managers imbibed in us, made us all ready for the new life ahead. Then started the rigorous training sessions, the excitement about our new work, new cubicles, new desktops, our first business cards, our first conference call and so on. I made new friends which were now my extended family, the freedom and courage of living alone. I was enjoying all that. As I was getting totally immersed into my regular work schedule I started getting to know the innumerable Oracle products, their functionalities, implementations and realizing the brand that Oracle is. Work pressure started increasing and so did the challenges to understand and deliver. I Didn’t realize how days and soon months passed by. Then came a golden chance to visit the Oracle Headquarters in US for 45 days training in November 2009. Once again, the excitement was enormous about the counter team-mates in HQ, the trainings ahead, the US work culture and my stay there. I felt so privileged for the company I was working. Boarding an international flight for the first time and visiting famous US cities which I had just seen in movies, was now a reality. It was a totally amazing experience. Work pressure kept me really busy, with learning new things every day, the immense satisfaction of delivering something, the nightmares of debugging a mistake, only to realize how silly it was.  I was enjoying the process. Soon a year passed by. I had transformed into this corporate software professional, I couldn’t believe I could be. Today, I complete 1 year and 8 months at Oracle and continue to look forward to the enriching experience I will have here. Truly one of the Top Companies in the World. Mayuri Khinvasara

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  • Subterranean IL: Exception handling 1

    - by Simon Cooper
    Today, I'll be starting a look at the Structured Exception Handling mechanism within the CLR. Exception handling is quite a complicated business, and, as a result, the rules governing exception handling clauses in IL are quite strict; you need to be careful when writing exception clauses in IL. Exception handlers Exception handlers are specified using a .try clause within a method definition. .try <TryStartLabel> to <TryEndLabel> <HandlerType> handler <HandlerStartLabel> to <HandlerEndLabel> As an example, a basic try/catch block would be specified like so: TryBlockStart: // ... leave.s CatchBlockEndTryBlockEnd:CatchBlockStart: // at the start of a catch block, the exception thrown is on the stack callvirt instance string [mscorlib]System.Object::ToString() call void [mscorlib]System.Console::WriteLine(string) leave.s CatchBlockEnd CatchBlockEnd: // method code continues... .try TryBlockStart to TryBlockEnd catch [mscorlib]System.Exception handler CatchBlockStart to CatchBlockEnd There are four different types of handler that can be specified: catch <TypeToken> This is the standard exception catch clause; you specify the object type that you want to catch (for example, [mscorlib]System.ArgumentException). Any object can be thrown as an exception, although Microsoft recommend that only classes derived from System.Exception are thrown as exceptions. filter <FilterLabel> A filter block allows you to provide custom logic to determine if a handler block should be run. This functionality is exposed in VB, but not in C#. finally A finally block executes when the try block exits, regardless of whether an exception was thrown or not. fault This is similar to a finally block, but a fault block executes only if an exception was thrown. This is not exposed in VB or C#. You can specify multiple catch or filter handling blocks in each .try, but fault and finally handlers must have their own .try clause. We'll look into why this is in later posts. Scoped exception handlers The .try syntax is quite tricky to use; it requires multiple labels, and you've got to be careful to keep separate the different exception handling sections. However, starting from .NET 2, IL allows you to use scope blocks to specify exception handlers instead. Using this syntax, the example above can be written like so: .try { // ... leave.s EndSEH}catch [mscorlib]System.Exception { callvirt instance string [mscorlib]System.Object::ToString() call void [mscorlib]System.Console::WriteLine(string) leave.s EndSEH}EndSEH:// method code continues... As you can see, this is much easier to write (and read!) than a stand-alone .try clause. Next time, I'll be looking at some of the restrictions imposed by SEH on control flow, and how the C# compiler generated exception handling clauses.

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  • Mobile Apps: An Ongoing Revolution

    - by Steve Walker
    a guest post from Suhas Uliyar, VP Mobile Strategy, Product Management, Oracle The rise of smartphone apps have proved transformational for businesses, increasing the productivity of employees while simultaneously creating some seriously cool end user experiences. But this is a revolution that is only just beginning. Over the next few years, apps will change everything about the way enterprises work as well as overhauling the experiences of customers. The spark for this revolution is simplicity. Simplicity has already proved important for the front-end of apps, which are now often as compelling and intuitive as consumer apps. Businesses will encourage this trend, both to further increase employee productivity and to attract ‘digital natives’ (as employees and customers). With the variety of front-end development tools available already, this should be a simple mission for developers to accomplish – but front-end simplicity alone is not enough for the enterprise mobile revolution. Without the right content even the most user-friendly app is useless. Yet when it comes to integrating apps with ‘back-end’ systems to enable this content, developers often face a complex, costly and time-consuming task. Then there is security: how can developers strike a balance between complying with enterprise security policies and keeping the user experience simple? Complexity has acted as a brake on innovation, with integration and security compliance swallowing enterprise resources. This is why the simplification of integration, security and scalability is so important: it frees time and money for revolutionary innovation. The key is to put in place a complete and unified SOA integration platform that runs across the entire enterprise and enables organizations to easily integrate and connect applications across IT environments. The platform must also be capable of abstracting apps from the underlying OS and enabling a ‘write-once, run- anywhere’ capability for mobile devices - essential for BYOD environments and integrating third-party apps. Mobile Back-end-as-a-Service can also be very important in streamlining back-end integration. Mobile services offered through the cloud can simplify mobile application development with a standard approach to dealing with complex server-side programming and integration issues. This allows the business to innovate at its own pace while providing developers with a choice of tools to speed development and integration. Finally, there is security, which must be done in a way that encourages users to make the most of their mobile devices and applications. As mobile users, we want convenience and that is why we generally approve of businesses that adopt BYOD policies. Enterprises can safely encourage BYOD as they can separate, protect, and wipe corporate applications by installing a secure ‘container’ around corporate applications on any mobile device. BYOD management also means users’ personal applications and data can be kept separate from the enterprise information – giving them the confidence they need to embrace the use of their devices for corporate apps. Enterprises that place mobility at the heart of what they do will fundamentally transform their businesses and leap ahead of the competition. As businesses take to mobile platforms that simplify integration, security and scalability we will see a blossoming of innovation that will drive new levels of user convenience and create new ways of working that we are only beginning to imagine.

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  • Making A Photo-Sharing App For Android In Eclipse [on hold]

    - by user3694394
    I've only just started developing mobile apps, which is something that I've been wanting to learn for a while now. I'm from an indie games studio, making PC games for around the last 3 years, and I finally decided to move into android app development. The only problem I'm having is that I don't know where to start. The project which I'm aiming to create will be something similar to Instagram, basically a photo-sharing app which allows users to take new photos, or pull them from their device, and add filters to them, before posting them. I have a rough idea of how I could go about doing this, but I need pointing towards any tutorials available for each specific step. So, here's my idea: Create a UI in eclipse (this wont be a problem for me, I should be able to do this fine through xml files) Setup a server-side database to store all user info and uploaded images (the images will need to be converted into byte arrays, and I have no idea how to do this through a database). My best idea would be to use a MySQL database to do this. Add user interactions (likes, favourites, reposts, etc.). This would, again, have to be stored in the database (or, at least, i think it would). Add the ability to take new photos using the phone's camera (I can probably do this anyway, using the Camera API). Add the ability to pull existing photos from the device (again, pretty simple to do). Add the ability to add filters to any photos (I had a look around, and there are some repos and resources which allow you to do this, but they're mainly for iOS development). Add facebook/twitter integration (possibly) to allow phots to be shared to other social networks. Create a news feed which shows users all of the latest photos from their friends, and allows them to post their own images to it. Give all registered users their own wall/page which has their latest posts/images displayed on it. Add the ability to allow users to follow other users, and display their followed users posts on their news feed. Yep. It's not going to be easy, and I don't even know if it's possible for me to do alone in Eclipse. However, this is the plan, and I'm going to do my best to learn everything I need to know to do this successfully. My actual question would be how should I start doing this- where do I begin learning how to do all of this? I've had a look at snapify, which can be edited via Parse, but I won't be spending hundreds of dollars (since I'm 15 and just don't have the available funds) on software. I have extensive knowledge of Java (again, I've been making games for around 3 years, mainly in Java), and various scripting languages. So, hopefully, this will be of some use here. Thanks in advance, Josh.

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  • What Counts for a DBA: Passion

    - by drsql
    One of my first questions, when interviewing for a DBA/Programmer position, is always: “Why do you want this job?” The answers I receive range from cheesy hyperbole (“I want to enhance your services with my vast knowledge”) to deadpan realism (“I have N kids who all have a hole in the front of their face where food goes"). Both answers are fine in their own way, at least displaying some self-confidence, humour and honesty, but once in a while, I'll hear the answer that is music to me ears... “I LOVE DATABASES!” Whenever I hear it, my nerves tingle in hopeful anticipation; have I found someone for whom working with database isn't just a job, but a passion? Inevitably, I'm often disappointed. What initially seemed like passion turns out to be rather shallow enthusiasm; the person is enthusiastic about working with databases in the same way he or she might be about eating a bag of Cajun spiced kettle chips; enjoyable, but not something to think about too deeply or take too seriously. Enthusiasm comes, and enthusiasm goes. I've seen countless technical forum users burst onto the scene in a blaze of frantic question-answering, only to fade away within days, never to be heard from again. Passion, however, is more of a longstanding commitment. The biographies of the great technologists and authors of the recent past are full of the sort of passion and engrossment that lead a person to write a novel non-stop for a fortnight with no sleep and only dog food to eat (Philip K. Dick), or refuse to leave the works of the first tunnel under the Thames, even though it was flooded (Brunel). In a similar (though more modest) way, my passion for working with databases has led me to acts that might cause someone for whom it was "just a job" to roll their eyes in disbelief. Most evenings you're more likely to find me reading a database book than watching TV. I've spent hundreds of hours of my spare time writing blogs and articles (some of which are only read by tens of people); I've spent hundreds of dollars travelling to conferences, paying my own flight and hotel expenses, so that I can share a little of what I know, and mix with some like-minded people. And I know I'm far from alone in this, in the SQL Server community. Passion isn't everything, of course, and it isn't always accompanied by any great skill, but in almost every case, that skill can be cultivated over time. If you are doing what you are passionate about, work turns into more than just a way to feed your kids; it becomes your hobby, entertainment, and preoccupation. And it is this passion that gives a DBA the obsessive stubbornness, the refusal to be beaten by even the most difficult problem, which is often so crucial. A final word of warning though: passion without limits can turn weird. Never let it get in the way of your wife, kids, bills, or personal hygiene.

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Ideas for time-keeping in a webbased RPG?

    - by ashy_32bit
    I'm assigned a task of doing the preliminary research stuff for a web-based MMO RPG. Now my buggiest problem here is "web based" vs "MMO RPG". I did some research about time keeping systems and I'm totally confused as how exactly something as real-time as an MMO-RPG can work on some pull-only (unidirectional) platform like HTTP. I know there is also a turn-based alternative to time keeping but can it work in an MMO setting ? EDIT: Take a battle for example, player A (human) wants to attack Player B (also human) in the open. How does it work when when player A issues the "attack" command on player B ? how do I inform player B that he is being attacked ? and then how exactly the battle goes on between the two in an HTTP based communication channel? To my knowledge this is impossible unless you resort to another technology (HTML is 1-way, that is you can just ask server and get response, server can't update you unless being asked to. this is very well-known and simply explained). So I though maybe I can somehow change the whole timekeeping model from real-time to a more non-real-time model (towards a turn based RPG for example) and somehow work around the whole problem of "interactivity". EDIT2: It is not that I don't wanna use any server side technologies. For sure it is not gonna work client-side-only even for the most trivial of the multi-player games, let alone an RPG. So sure there would be a (probably complex) server side component to it (the so called Game Engine I suppose). The problem is not the technology that implements the logic (game mechanics) bits but the communication technology and how it limits the game mechanics abilities (like how real-time or turn based it is gonna be). HTTP is a request-response protocol meaning you get served only if you ask for it (explicitly send a GET or POST request to the server). HTTP server can not inform you if anything of interest happens in the game world unless you refresh the page (as some suggested) or you use some bi-directional tech (totally different animals) like Flash, WebSock, HTML5 etc etc. So maybe the question is: Is it possible to implement a MMORPG using only HTML5/PHP and no periodic page refreshes? if so what would be rules to make it an MMO-RPG? Can't explain it any clearer. Sorry :D

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