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  • Formal Languages, Inductive Proofs &amp; Regular Expressions

    - by MarkPearl
    So I am slogging away at my UNISA stuff. I have just finished doing the initial once non stop read through the first 11 chapters of my COS 201 Textbook - “Introduction to Computer Theory 2nd Edition” by Daniel Cohen. It has been an interesting couple of days, with familiar concepts coming up as well as some new territory. In this posting I am going to cover the first couple of chapters of the book. Let start with Formal Languages… What exactly is a formal language? Pretty much a no duh question for me but still a good one to ask – a formal language is a language that is defined in a precise mathematical way. Does that mean that the English language is a formal language? I would say no – and my main motivation for this is that one can have an English sentence that is correct grammatically that is also ambiguous. For example the ambiguous sentence: "I once shot an elephant in my pyjamas.” For this and possibly many other reasons that I am unaware of, English is termed a “Natural Language”. So why the importance of formal languages in computer science? Again a no duh question in my mind… If we want computers to be effective and useful tools then we need them to be able to evaluate a series of commands in some form of language that when interpreted by the device no confusion will exist as to what we were requesting. Imagine the mayhem that would exist if a computer misinterpreted a command to print a document and instead decided to delete it. So what is a Formal Language made up of… For my study purposes a language is made up of a finite alphabet. For a formal language to exist there needs to be a specification on the language that will describe whether a string of characters has membership in the language or not. There are two basic ways to do this: By a “machine” that will recognize strings of the language (e.g. Finite Automata). By a rule that describes how strings of a language can be formed (e.g. Regular Expressions). When we use the phrase “string of characters”, we can also be referring to a “word”. What is an Inductive Proof? So I am not to far into my textbook and of course it starts referring to proofs and different types. I have had to go through several different approaches of proofs in the past, but I can never remember their formal names , so when I saw “inductive proof” I thought to myself – what the heck is that? Google to the rescue… An inductive proof is like a normal proof but it employs a neat trick which allows you to prove a statement about an arbitrary number n by first proving it is true when n is 1 and then assuming it is true for n=k and showing it is true for n=k+1. The idea is that if you want to show that someone can climb to the nth floor of a fire escape, you need only show that you can climb the ladder up to the fire escape (n=1) and then show that you know how to climb the stairs from any level of the fire escape (n=k) to the next level (n=k+1). Does this sound like a form of recursion? No surprise then that in the same chapter they deal with recursive definitions. An example of a recursive definition for the language EVEN would the 3 rules below: 2 is in EVEN If x is in EVEN then so is x+2 The only elements in the set EVEN are those that be produced by the rules above. Nothing to exciting… So if a definition for a language is done recursively, then it makes sense that the language can be proved using induction. Regular Expressions So I am wondering to myself what use is this all – in fact – I find this the biggest challenge to any university material is that it is quite hard to find the immediate practical applications of some theory in real life stuff. How great was my joy when I suddenly saw the word regular expression being introduced. I had been introduced to regular expressions on Stack Overflow where I was trying to recognize if some text measurement put in by a user was in a valid form or not. For instance, the imperial system of measurement where you have feet and inches can be represented in so many different ways. I had eventually turned to regular expressions as an easy way to check if my parser could correctly parse the text or not and convert it to a normalize measurement. So some rules about languages and regular expressions… Any finite language can be represented by at least one if not more regular expressions A regular expressions is almost a rule syntax for expressing how regular languages can be formed regular expressions are cool For a regular expression to be valid for a language it must be able to generate all the words in the language and no other words. This is important. It doesn’t help me if my regular expression parses 100% of my measurement texts but also lets one or two invalid texts to pass as well. Okay, so this posting jumps around a bit – but introduces some very basic fundamentals for the subject which will be built on in later postings… Time to go and do some practical examples now…

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  • SQL SERVER – Weekly Series – Memory Lane – #005

    - by pinaldave
    Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 SQL SERVER – Cursor to Kill All Process in Database I indeed wrote this cursor and when I often look back, I wonder how naive I was to write this. The reason for writing this cursor was to free up my database from any existing connection so I can do database operation. This worked fine but there can be a potentially big issue if there was any important transaction was killed by this process. There is another way to to achieve the same thing where we can use ALTER syntax to take database in single user mode. Read more about that over here and here. 2007 Rules of Third Normal Form and Normalization Advantage – 3NF The rules of 3NF are mentioned here Make a separate table for each set of related attributes, and give each table a primary key. If an attribute depends on only part of a multi-valued key, remove it to a separate table If attributes do not contribute to a description of the key, remove them to a separate table. Correct Syntax for Stored Procedure SP Sometime a simple question is the most important question. I often see in industry incorrectly written Stored Procedure. Few writes code after the most outer BEGIN…END and few writes code after the GO Statement. In this brief blog post, I have attempted to explain the same. 2008 Switch Between Result Pan and Query Pan – SQL Shortcut Many times when I am writing query I have to scroll the result displayed in the result set. Most of the developer uses the mouse to switch between and Query Pane and Result Pane. There are few developers who are crazy about Keyboard shortcuts. F6 is the keyword which can be used to switch between query pane and tabs of the result pane. Interesting Observation – Use of Index and Execution Plan Query Optimization is a complex game and it has its own rules. From the example in the article we have discovered that Query Optimizer does not use clustered index to retrieve data, sometime non clustered index provides optimal performance for retrieving Primary Key. When all the rows and columns are selected Primary Key should be used to select data as it provides optimal performance. 2009 Interesting Observation – TOP 100 PERCENT and ORDER BY If you pull up any application or system where there are more than 100 SQL Server Views are created – I am very confident that at one or two places you will notice the scenario wherein View the ORDER BY clause is used with TOP 100 PERCENT. SQL Server 2008 VIEW with ORDER BY clause does not throw an error; moreover, it does not acknowledge the presence of it as well. In this article we have taken three perfect examples and demonstrated which clause we should use when. Comma Separated Values (CSV) from Table Column A Very common question – How to create comma separated values from a table in the database? The answer is also very common if we use XML. Check out this article for quick learning on the same subject. Azure Start Guide – Step by Step Installation Guide Though Azure portal has changed a quite bit since I wrote this article, the concept used in this article are not old. They are still valid and many of the functions are still working as mentioned in the article. I believe this one article will put you on the track to use Azure! Size of Index Table for Each Index – Solution Earlier I have posted a small question on this blog and requested help from readers to participate here and provide a solution. The puzzle was to write a query that will return the size for each index that is on any particular table. We need a query that will return an additional column in the above listed query and it should contain the size of the index. This article presents two of the best solutions from the puzzle. 2010 Well, this week in 2010 was the week of puzzles as I posted three interesting puzzles. Till today I am noticing pretty good interesting in the puzzles. They are tricky but for sure brings a great value if you are a database developer for a long time. I suggest you go over this puzzles and their answers. Did you really know all of the answers? I am confident that reading following three blog post will for sure help you enhance the experience with T-SQL. SQL SERVER – Challenge – Puzzle – Usage of FAST Hint SQL SERVER – Puzzle – Challenge – Error While Converting Money to Decimal SQL SERVER – Challenge – Puzzle – Why does RIGHT JOIN Exists 2011 DVM sys.dm_os_sys_info Column Name Changed in SQL Server 2012 Have you ever faced a situation where something does not work? When you try to fix it - you enjoy fixing it and started to appreciate the breaking changes. Well, this was exactly I felt yesterday. Before I begin my story, I want to candidly state that I do not encourage anybody to use * in the SELECT statement. Now the disclaimer is over – I suggest you read the original story – you will love it! Get Directory Structure using Extended Stored Procedure xp_dirtree Here is the question to you – why would you do something in SQL Server where you can do the same task in command prompt much easily. Well, the answer is sometime there are real use cases when we have to do such thing. This is a similar example where I have demonstrated how in SQL Server 2012 we can use extended stored procedure to retrieve directory structure. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • top Tweets SOA Partner Community – May 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community BPMN2.0 Oracle notations poster from eaiesb http://wp.me/p10C8u-pu Torsten WinterbergLook out for new Oracle #BPM edition coming up soon: The Oracle BPM Standard edtion! Great news for easy entry, small licence fees. Yes! Danilo Schmiedel Had a great chat with customer yesterday about #OracleBPM. Next step will be a 5day event combining modeling and implementation @soacommunity Frank Nimphius Still reading "Oracle Business Process Management Suite 11g Handbook". Excellent resource for a non-SOA but ADF guy like me ;-) Oracle New webcast: Maximize #Oracle #WebLogic Server ROI with Oracle #Enterprise #Manager 12c on May 2 at 10 am PT. Register http://bit.ly/JFUrR9 OTNArchBeat@OTNArchBeat BPM in Financial Services Industry | Sanjeev Sharma http://bit.ly/HCCxui JDeveloper & ADF BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations http://dlvr.it/1V9SxR Oracle UPK & Tutor Collaborate Attendees: Visit the UPK demo pod, SIGS, and sessions: If you are attending Collaborate 2012 - Sun. http://bit.ly/J39z65 Heidi Buelow see #fmw track RT @demed: Are you going to #KSCOPE12 in San Antonio, June 24-28? http://kscope12.com/component/ seminar/seminarslist?topicsid=6 Use promo code Fusion for discount! Sabine Leitner #SIG #Middleware 15.05. Frankfurt #Oracle #DOAG Planung & Aufbau WebLogic Server #WLS http://bit.ly/HKsCWV @OracleWebLogic @soacommunity SOA Community MDS explorer by Red Samurai http://wp.me/p10C8u-pp Biemond &reg; Retrieve or set a HTTP header from Oracle BPEL: With Oracle SOA Suite 11g patch 12928372 you can finally retrie http://bit.ly/JejTHC Lucas Jellema Call for papers for UKOUG 2012 has opened: http://techandebs.ukoug.org /default.asp?p=9306 (deadline 1st of June) OTNArchBeat BPM API usage: List all BPM Processes for a user | Kavitha Srinivasan http://bit.ly/IJKVfj demed SOA, Cloud + Service Tech symposium (London, Sep 24-25) call for paper is open http://www.servicetechsymposium. com /call2012.php @techsymp #oraclesoa OracleBlogs Lessons learned configuring OER 11g Workflows http://ow.ly/1iMsKh OTNArchBeat Scripting WebLogic Admin Server Startup | Antony Reynolds http://bit.ly/IH5ciU orclateamsoa A-Team Blog #ateam: BPM API usage: List all BPM Processes for a user http://ow.ly/1iJADp Lucas Jellema Just blogged about our Live FMW Application Development show during OBUG 2012, next Tuesday 24th April in Maastricht: OracleBlogs OEG integration with OSB/OWSM - 11g http://ow.ly/1iKx7G SOA Community SOA Community Newsletter April 2012 http://wp.me/p10C8u-pl Frank DorstRT @whitehorsesnl: Whiteblog: BPM Process Spaces in Oracle Webcenter (Patch Set 5(http://bit.ly/Hxzh29) #soacommunity #bpm #oracle) David Shaffer The Advanced SOA suite training class next week in Redwood City is full! Learned a lot about accepting credit card payments. OTNArchBeat Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5 | Shub Lahiri http://bit.ly/IgI8GN SOA Community Oracle Fusion Middleware Innovation Awards 2012, Call for Nominations #ofmaward #soa #bpm #soacommunity OTNArchBeat Updated SOA Documents now available in ITSO Reference Library http://bit.ly/I3Y6Sg Oracle Middleware Data Integrator & SOA - why 2 products better than one for integration? Webcast: Apr 24 10 AM PT http://bit.ly/IzmtKR Andrejus Baranovskis Red Samurai MDS Cleaner V2.0 http://fb.me/FxLVz82w SOA Community “@rluttikhuizen: Chapter 4 of SOA Made Simple book "Classification of Services" ready for collegial review” can #soacommunity get a preview? Xavier Verhaeghe #Gartner figures are out: #Oracle top in App Server market share (43.1%) and Relational #Database, too (48.8%) in 2011 Sabine Leitner WLS12c, Exa*, IDM, EM12c, DB @ Private, Public, Hybrid #Cloud Event 26.04. FFM #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity Michel Schildmeijer@wlscommunity @MiddlewareMagic @OTNArchBeat @Oracle_Fusion Oracle WebLogic / SOA Suite 11g HACMP Cluster take-over http://lnkd.in/G78qMd Oracle Middleware Hear how ODI and SOA's unified approach are key to untangling your business. April 24 10AM PT http://bit.ly/IdcsUz #Oracle OTNArchBeat Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri http://bit.ly/IswR9K SOA Community Integrating with Oracle Fusion Applications: Discovering Integration Artifacts https://blogs.oracle.com/governance /entry/integrating_with_oracle_fusion_ applications #soacommunity #oer #governance OracleBlogs Tuning B2B Server Engine Threads in SOA Suite 11g http://ow.ly/1iH5bx OracleBlogs Top Tweets SOA Partner Community April 2012 http://ow.ly/1iVHfA SOA Community Oracle SOA Suite 11g Database Growth Management http://wp.me/p10C8u-pi Sabine Leitner WLS12c,Exa*,IDM,EM12c, DB @ Private, Public, Hybrid #Cloud Event 24.04. München #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity SOA Community Testing Business Rules by Mark Nelson http://redstack.wordpress.com/2012/ 04/18/testing-business-rules/ #soacommunity #soa #rules #oracle SOA CommunityTop Tweets SOA Partner Community - April 2012 http://wp.me/p10C8u-pn OTNArchBeat Webcast: Untangle Your Business with Oracle Unified SOA and Data Integration - April 24 http://bit.ly/IQexqT OTNArchBeat"Do more with SOA Integration: Best of Packt" contributors include @gschmutz, @llaszews, many others http://amzn.to/HVWwYt ServiceTechSymposium Symposium agenda page coming together - page launched today with keynotes, sessions to be added shortly. http://www.servicetechsymposium.com /agenda2012.php SOA Community Shipping Specialization plaques - congratulation #Fujitsu - request yours https://soacommunity.wordpress. com/2011/02/23/who-are-the-soa-experts-specialization-recognized-by-customers/ #soacommunity #OPN http://pic.twitter.com/YMRm2ion ServiceTechSymposium call for Presentations Submission Deadline Moved Up to May 21, 2012. Send your presentations submissions ASAP! ServiceTechSymposium Symposium Keynote by Vicente Navarro, European Space Agency, added to agenda: "SOA & Service-Orientation at the European Space Agency" SOA Community Running a large #soa project? Make sure you read - Oracle SOA Suite 11g Database Growth Management #soacommunity #opn SOA Community List all BPM Processes for a user by Yogesh l #bpm #oracle #soacommunity  For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity, twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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  • An Alphabet of Eponymous Aphorisms, Programming Paradigms, Software Sayings, Annoying Alliteration

    - by Brian Schroer
    Malcolm Anderson blogged about “Einstein’s Razor” yesterday, which reminded me of my favorite software development “law”, the name of which I can never remember. It took much Wikipedia-ing to find it (Hofstadter’s Law – see below), but along the way I compiled the following list: Amara’s Law: We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run. Brook’s Law: Adding manpower to a late software project makes it later. Clarke’s Third Law: Any sufficiently advanced technology is indistinguishable from magic. Law of Demeter: Each unit should only talk to its friends; don't talk to strangers. Einstein’s Razor: “Make things as simple as possible, but not simpler” is the popular paraphrase, but what he actually said was “It can scarcely be denied that the supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible without having to surrender the adequate representation of a single datum of experience”, an overly complicated quote which is an obvious violation of Einstein’s Razor. (You can tell by looking at a picture of Einstein that the dude was hardly an expert on razors or other grooming apparati.) Finagle's Law of Dynamic Negatives: Anything that can go wrong, will—at the worst possible moment. - O'Toole's Corollary: The perversity of the Universe tends towards a maximum. Greenspun's Tenth Rule: Any sufficiently complicated C or Fortran program contains an ad hoc, informally-specified, bug-ridden, slow implementation of half of Common Lisp. (Morris’s Corollary: “…including Common Lisp”) Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. Issawi’s Omelet Analogy: One cannot make an omelet without breaking eggs - but it is amazing how many eggs one can break without making a decent omelet. Jackson’s Rules of Optimization: Rule 1: Don't do it. Rule 2 (for experts only): Don't do it yet. Kaner’s Caveat: A program which perfectly meets a lousy specification is a lousy program. Liskov Substitution Principle (paraphrased): Functions that use pointers or references to base classes must be able to use objects of derived classes without knowing it Mason’s Maxim: Since human beings themselves are not fully debugged yet, there will be bugs in your code no matter what you do. Nils-Peter Nelson’s Nil I/O Rule: The fastest I/O is no I/O.    Occam's Razor: The simplest explanation is usually the correct one. Parkinson’s Law: Work expands so as to fill the time available for its completion. Quentin Tarantino’s Pie Principle: “…you want to go home have a drink and go and eat pie and talk about it.” (OK, he was talking about movies, not software, but I couldn’t find a “Q” quote about software. And wouldn’t it be cool to write a program so great that the users want to eat pie and talk about it?) Raymond’s Rule: Computer science education cannot make anybody an expert programmer any more than studying brushes and pigment can make somebody an expert painter.  Sowa's Law of Standards: Whenever a major organization develops a new system as an official standard for X, the primary result is the widespread adoption of some simpler system as a de facto standard for X. Turing’s Tenet: We shall do a much better programming job, provided we approach the task with a full appreciation of its tremendous difficulty, provided that we respect the intrinsic limitations of the human mind and approach the task as very humble programmers.  Udi Dahan’s Race Condition Rule: If you think you have a race condition, you don’t understand the domain well enough. These rules didn’t exist in the age of paper, there is no reason for them to exist in the age of computers. When you have race conditions, go back to the business and find out actual rules. Van Vleck’s Kvetching: We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer -- and keep pouring our sewage into our water supply. Wheeler’s Law: All problems in computer science can be solved by another level of indirection... Except for the problem of too many layers of indirection. Wheeler also said “Compatibility means deliberately repeating other people's mistakes.”. The Wrong Road Rule of Mr. X (anonymous): No matter how far down the wrong road you've gone, turn back. Yourdon’s Rule of Two Feet: If you think your management doesn't know what it's doing or that your organisation turns out low-quality software crap that embarrasses you, then leave. Zawinski's Law of Software Envelopment: Every program attempts to expand until it can read mail. Zawinski is also responsible for “Some people, when confronted with a problem, think 'I know, I'll use regular expressions.' Now they have two problems.” He once commented about X Windows widget toolkits: “Using these toolkits is like trying to make a bookshelf out of mashed potatoes.”

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  • Slide Creation Checklist

    - by Daniel Moth
    PowerPoint is a great tool for conference (large audience) presentations, which is the context for the advice below. The #1 thing to keep in mind when you create slides (at least for conference sessions), is that they are there to help you remember what you were going to say (the flow and key messages) and for the audience to get a visual reminder of the key points. Slides are not there for the audience to read what you are going to say anyway. If they were, what is the point of you being there? Slides are not holders for complete sentences (unless you are quoting) – use Microsoft Word for that purpose either as a physical handout or as a URL link that you share with the audience. When you dry run your presentation, if you find yourself reading the bullets on your slide, you have missed the point. You have a message to deliver that can be done regardless of your slides – remember that. The focus of your audience should be on you, not the screen. Based on that premise, I have created a checklist that I go over before I start a new deck and also once I think my slides are ready. Turn AutoFit OFF. I cannot stress this enough. For each slide, explicitly pick a slide layout. In my presentations, I only use one Title Slide, Section Header per demo slide, and for the rest of my slides one of the three: Title and Content, Title Only, Blank. Most people that are newbies to PowerPoint, get whatever default layout the New Slide creates for them and then start deleting and adding placeholders to that. You can do better than that (and you'll be glad you did if you also follow item #11 below). Every slide must have an image. Remove all punctuation (e.g. periods, commas) other than exclamation points and question marks (! ?). Don't use color or other formatting (e.g. italics, bold) for text on the slide. Check your animations. Avoid animations that hide elements that were on the slide (instead use a new slide and transition). Ensure that animations that bring new elements in, bring them into white space instead of over other existing elements. A good test is to print the slide and see that it still makes sense even without the animation. Print the deck in black and white choosing the "6 slides per page" option. Can I still read each slide without losing any information? If the answer is "no", go back and fix the slides so the answer becomes "yes". Don't have more than 3 bullet levels/indents. In other words: you type some text on the slide, hit 'Enter', hit 'Tab', type some more text and repeat at most one final time that sequence. Ideally your outer bullets have only level of sub-bullets (i.e. one level of indentation beneath them). Don't have more than 3-5 outer bullets per slide. Space them evenly horizontally, e.g. with blank lines in between. Don't wrap. For each bullet on all slides check: does the text for that bullet wrap to a second line? If it does, change the wording so it doesn't. Or create a terser bullet and make the original long text a sub-bullet of that one (thus decreasing the font size, but still being consistent) and have no wrapping. Use the same consistent fonts (i.e. Font Face, Font Size etc) throughout the deck for each level of bullet. In other words, don't deviate form the PowerPoint template you chose (or that was chosen for you). Go on each slide and hit 'Reset'. 'Reset' is a button on the 'Home' tab of the ribbon or you can find the 'Reset Slide' menu when you right click on a slide on the left 'Slides' list. If your slides can survive doing that without you "fixing" things after the Reset action, you are golden! For each slide ask yourself: if I had to replace this slide with a single sentence that conveys the key message, what would that sentence be? This exercise leads you to merge slides (where the key message is split) or split a slide into many, if there were too many key messages on the slide in the first place. It can also lead you to redesign a slide so the text on it really is just explanation or evidence for the key message you are trying to convey. Get the length right. Is the length of this deck suitable for the time you have been given to present? If not, cut content! It is far better to deliver less in a relaxed, polished engaging, memorable way than to deliver in great haste more content. As a rule of thumb, multiply 2 minutes by the number of slides you have, add the time you need for each demo and check if that add to more than the time you have allotted. If it does, start cutting content – we've all been there and it has to be done. As always, rules and guidelines are there to be bent and even broken some times. Start with the above and on a slide-by-slide basis decide which rules you want to bend. That is smarter than throwing all the rules out from the start, right? Comments about this post welcome at the original blog.

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  • ACORD LOMA Session Highlights Policy Administration Trends

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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  • Master Data Management Implementation Styles

    - by david.butler(at)oracle.com
    In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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  • Computer Networks UNISA - Chap 15 &ndash; Network Management

    - by MarkPearl
    After reading this section you should be able to Understand network management and the importance of documentation, baseline measurements, policies, and regulations to assess and maintain a network’s health. Manage a network’s performance using SNMP-based network management software, system and event logs, and traffic-shaping techniques Identify the reasons for and elements of an asset managements system Plan and follow regular hardware and software maintenance routines Fundamentals of Network Management Network management refers to the assessment, monitoring, and maintenance of all aspects of a network including checking for hardware faults, ensuring high QoS, maintaining records of network assets, etc. Scope of network management differs depending on the size and requirements of the network. All sub topics of network management share the goals of enhancing the efficiency and performance while preventing costly downtime or loss. Documentation The way documentation is stored may vary, but to adequately manage a network one should at least record the following… Physical topology (types of LAN and WAN topologies – ring, star, hybrid) Access method (does it use Ethernet 802.3, token ring, etc.) Protocols Devices (Switches, routers, etc) Operating Systems Applications Configurations (What version of operating system and config files for serve / client software) Baseline Measurements A baseline is a report of the network’s current state of operation. Baseline measurements might include the utilization rate for your network backbone, number of users logged on per day, etc. Baseline measurements allow you to compare future performance increases or decreases caused by network changes or events with past network performance. Obtaining baseline measurements is the only way to know for certain whether a pattern of usage has changed, or whether a network upgrade has made a difference. There are various tools available for measuring baseline performance on a network. Policies, Procedures, and Regulations Following rules helps limit chaos, confusion, and possibly downtime. The following policies and procedures and regulations make for sound network management. Media installations and management (includes designing physical layout of cable, etc.) Network addressing policies (includes choosing and applying a an addressing scheme) Resource sharing and naming conventions (includes rules for logon ID’s) Security related policies Troubleshooting procedures Backup and disaster recovery procedures In addition to internal policies, a network manager must consider external regulatory rules. Fault and Performance Management After documenting every aspect of your network and following policies and best practices, you are ready to asses you networks status on an on going basis. This process includes both performance management and fault management. Network Management Software To accomplish both fault and performance management, organizations often use enterprise-wide network management software. There various software packages that do this, each collect data from multiple networked devices at regular intervals, in a process called polling. Each managed device runs a network management agent. So as not to affect the performance of a device while collecting information, agents do not demand significant processing resources. The definition of a managed devices and their data are collected in a MIB (Management Information Base). Agents communicate information about managed devices via any of several application layer protocols. On modern networks most agents use SNMP which is part of the TCP/IP suite and typically runs over UDP on port 161. Because of the flexibility and sophisticated network management applications are a challenge to configure and fine-tune. One needs to be careful to only collect relevant information and not cause performance issues (i.e. pinging a device every 5 seconds can be a problem with thousands of devices). MRTG (Multi Router Traffic Grapher) is a simple command line utility that uses SNMP to poll devices and collects data in a log file. MRTG can be used with Windows, UNIX and Linux. System and Event Logs Virtually every condition recognized by an operating system can be recorded. This is typically done using event logs. In Windows there is a GUI event log viewer. Similar information is recorded in UNIX and Linux in a system log. Much of the information collected in event logs and syslog files does not point to a problem, even if it is marked with a warning so it is important to filter your logs appropriately to reduce the noise. Traffic Shaping When a network must handle high volumes of network traffic, users benefit from performance management technique called traffic shaping. Traffic shaping involves manipulating certain characteristics of packets, data streams, or connections to manage the type and amount of traffic traversing a network or interface at any moment. Its goals are to assure timely delivery of the most important traffic while offering the best possible performance for all users. Several types of traffic prioritization exist including prioritizing traffic according to any of the following characteristics… Protocol IP address User group DiffServr VLAN tag in a Data Link layer frame Service or application Caching In addition to traffic shaping, a network or host might use caching to improve performance. Caching is the local storage of frequently needed files that would otherwise be obtained from an external source. By keeping files close to the requester, caching allows the user to access those files quickly. The most common type of caching is Web caching, in which Web pages are stored locally. To an ISP, caching is much more than just convenience. It prevents a significant volume of WAN traffic, thus improving performance and saving money. Asset Management Another key component in managing networks is identifying and tracking its hardware. This is called asset management. The first step to asset management is to take an inventory of each node on the network. You will also want to keep records of every piece of software purchased by your organization. Asset management simplifies maintaining and upgrading the network chiefly because you know what the system includes. In addition, asset management provides network administrators with information about the costs and benefits of certain types of hardware or software. Change Management Networks are always in a stage of flux with various aspects including… Software changes and patches Client Upgrades Shared Application Upgrades NOS Upgrades Hardware and Physical Plant Changes Cabling Upgrades Backbone Upgrades For a detailed explanation on each of these read the textbook (Page 750 – 761)

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  • Taking a Flying Leap

    - by Lance Shaw
    Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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  • NDepend Evaluation: Part 3

    - by Anthony Trudeau
    NDepend is a Visual Studio add-in designed for intense code analysis with the goal of high code quality. NDepend uses a number of metrics and aggregates the data in pleasing static and active visual reports. My evaluation of NDepend will be broken up into several different parts. In the first part of the evaluation I looked at installing the add-in.  And in the last part I went over my first impressions including an overview of the features.  In this installment I provide a little more detail on a few of the features that I really like. Dependency Matrix The dependency matrix is one of the rich visual components provided with NDepend.  At a glance it lets you know where you have coupling problems including cycles.  It does this with number indicating the weight of the dependency and a color-coding that indicates the nature of the dependency. Green and blue cells are direct dependencies (with the difference being whether the relationship is from row-to-column or column-to-row).  Black cells are the ones that you really want to know about.  These indicate that you have a cycle.  That is, type A refers to type B and type B also refers to Type A. But, that’s not the end of the story.  A handy pop-up appears when you hover over the cell in question.  It explains the color, the dependency, and provides several interesting links that will teach you more than you want to know about the dependency. You can double-click the problem cells to explode the dependency.  That will show the dependencies on a method-by-method basis allowing you to more easily target and fix the problem.  When you’re done you can click the back button on the toolbar. Dependency Graph The dependency graph is another component provided.  It’s complementary to the dependency matrix, but it isn’t as easy to identify dependency issues using the window. On a positive note, it does provide more information than the matrix. My biggest issue with the dependency graph is determining what is shown.  This was not readily obvious.  I ended up using the navigation buttons to get an acceptable view.  I would have liked to choose what I see. Once you see the types you want you can get a decent idea of coupling strength based on the width of the dependency lines.  Double-arrowed lines are problematic and are shown in red.  The size of the boxes will be related to the metric being displayed.  This is controlled using the Box Size drop-down in the toolbar.  Personally, I don’t find the size of the box to be helpful, so I change it to Constant Font. One nice thing about the display is that you can see the entire path of dependencies when you hover over a type.  This is done by color-coding the dependencies and dependants.  It would be nice if selecting the box for the type would lock the highlighting in place. I did find a perhaps unintended work-around to the color-coding.  You can lock the color-coding in by hovering over the type, right-clicking, and then clicking on the canvas area to clear the pop-up menu.  You can then do whatever with it including saving it to an image file with the color-coding. CQL NDepend uses a code query language (CQL) to work with your code just like it was a database.  CQL cannot be confused with the robustness of T-SQL or even LINQ, but it represents an impressive attempt at providing an expressive way to enumerate and interrogate your code. There are two main windows you’ll use when working with CQL.  The CQL Query Explorer allows you to define what queries (rules) are run as part of a report – I immediately unselected rules that I don’t want in my results.  The CQL Query Edit window is where you can view or author your own rules.  The explorer window is pretty self-explanatory, so I won’t mention it further other than to say that any queries you author will appear in the custom group. Authoring your own queries is really hard to screw-up.  The Intellisense-like pop-ups tell you what you can do while making composition easy.  I was able to create a query within two minutes of playing with the editor.  My query warns if any types that are interfaces don’t start with an “I”. WARN IF Count > 0 IN SELECT TYPES WHERE IsInterface AND !NameLike “I” The results from the CQL Query Edit window are immediate. That fact makes it useful for ad hoc querying.  It’s worth mentioning two things that could make the experience smoother.  First, out of habit from using Visual Studio I expect to be able to scroll and press Tab to select an item in the list (like Intellisense).  You have to press Enter when you scroll to the item you want.  Second, the commands are case-sensitive.  I don’t see a really good reason to enforce that. CQL has a lot of potential not just in enforcing code quality, but also enforcing architectural constraints that your enterprise has defined. Up Next My next update will be the final part of the evaluation.  I will summarize my experience and provide my conclusions on the NDepend add-in. ** View Part 1 of the Evaluation ** ** View Part 2 of the Evaluation ** Disclaimer: Patrick Smacchia contacted me about reviewing NDepend. I received a free license in return for sharing my experiences and talking about the capabilities of the add-in on this site. There is no expectation of a positive review elicited from the author of NDepend.

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  • SOA, Governance, and Drugs

    Why is IT governance important in service oriented architecture (SOA)? IT Governance provides a framework for making appropriate decisions based on company guidelines and accepted standards. This framework also outlines each stakeholder’s responsibilities and authority when making important architectural or design decisions. Furthermore, this framework of governance defines parameters and constraints that are used to give context and perspective when making decisions. The use of governance as it applies to SOA ensures that specific design principles and patterns are used when developing and maintaining services. When governance is consistently applied systems the following benefits are achieved according to Anne Thomas Manes in 2010. Governance makes sure that services conform to standard interface patterns, common data modeling practices, and promotes the incorporation of existing system functionality by building on top of other available services across a system. Governance defines development standards based on proven design principles and patterns that promote reuse and composition. Governance provides developers a set of proven design principles, standards and practices that promote the reduction in system based component dependencies.  By following these guidelines, individual components will be easier to maintain. For me personally, I am a fan of IT governance, and feel that it valuable part of any corporate IT department. However, depending on how it is implemented can really affect the value of using IT governance.  Companies need to find a way to ensure that governance does not become extreme in its policies and procedures. I know for me personally, I would really dislike working under a completely totalitarian or laissez-faire version of governance. Developers need to be able to be creative in their designs and too much governance can really impede the design process and prevent the most optimal design from being developed. On the other hand, with no governance enforced, no standards will be followed and accepted design patterns will be ignored. I have personally had to spend a lot of time working on this particular scenario and I have found that the concept of code reuse and composition is almost nonexistent.  Based on this, too much time and money is wasted on redeveloping existing aspects of an application that already exist within the system as a whole. I think moving forward we will see a staggered form of IT governance, regardless if it is for SOA or IT in general.  Depending on the size of a company and the size of its IT department,  I can see IT governance as a layered approach in that the top layer will be defined by enterprise architects that focus on abstract concepts pertaining to high level design, general  guidelines, acceptable best practices, and recommended design patterns.  The next layer will be defined by solution architects or department managers that further expand on abstracted guidelines defined by the enterprise architects. This layer will contain further definitions as to when various design patterns, coding standards, and best practices are to be applied based on the context of the solutions that are being developed by the department. The final layer will be defined by the system designer or a solutions architect assed to a project in that they will define what design patterns will be used in a solution, naming conventions, as well as outline how a system will function based on the best practices defined by the previous layers. This layered approach allows for IT departments to be flexible in that system designers have creative leeway in designing solutions to meet the needs of the business, but they must operate within the confines of the abstracted IT governance guidelines.  A real world example of this can be seen in the United States as it pertains to governance of the people in that the US government defines rules and regulations in the abstract and then the state governments take these guidelines and applies them based on the will of the people in each individual state. Furthermore, the county or city governments are the ones that actually enforce these rules based on how they are interpreted by local community.  To further define my example, the United States government defines that marijuana is illegal. Each individual state has the option to determine this regulation as it wishes in that the state of Florida determines that all uses of the drug are illegal, but the state of California legally allows the use of marijuana for medicinal purposes only. Based on these accepted practices each local government enforces these rules in that a police officer will arrest anyone in the state of Florida for having this drug on them if they walk down the street, but in California if a person has a medical prescription for the drug they will not get arrested.  REFERENCESThomas Manes, Anne. (2010). Understanding SOA Governance: http://www.soamag.com/I40/0610-2.php

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  • any clue in these logs why keyboard audio and internet are messed up

    - by mmj
    Jun 7 00:01:18 Isis lightdm: pam_unix(lightdm-autologin:session): session opened for user mimi by (uid=0) Jun 7 00:01:18 Isis lightdm: pam_ck_connector(lightdm-autologin:session): nox11 mode, ignoring PAM_TTY :0 Jun 7 00:01:26 Isis polkitd(authority=local): Registered Authentication Agent for unix-session:/org/freedesktop/ConsoleKit/Session1 (system bus name :1.36 [/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1], object path /org/gnome/PolicyKit1/AuthenticationAgent, locale zh_CN.UTF-8) Jun 7 00:01:29 Isis dbus[610]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.44" (uid=1000 pid=1763 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1219 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 00:07:55 Isis sudo: pam_unix(sudo:auth): authentication failure; logname=mimi uid=1000 euid=0 tty=/dev/pts/1 ruser=mimi rhost= user=mimi Jun 7 00:08:11 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/add-apt-repository ppa:colingille/freshlight Jun 7 00:08:11 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 00:08:32 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 00:11:20 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/apt-get install gparted Jun 7 00:11:20 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 00:11:59 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 00:17:02 Isis CRON[2651]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 00:17:02 Isis CRON[2651]: pam_unix(cron:session): session closed for user root Jun 7 00:17:32 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain ONE-SHOT authorization for action com.ubuntu.pkexec.gparted for unix-process:2655:96838 [/bin/sh /usr/bin/gparted-pkexec] (owned by unix-user:mimi) Jun 7 00:17:32 Isis pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000) Jun 7 00:17:32 Isis pkexec: pam_ck_connector(polkit-1:session): cannot determine display-device Jun 7 00:17:32 Isis pkexec[2657]: mimi: Executing command [USER=root] [TTY=unknown] [CWD=/home/mimi] [COMMAND=/usr/sbin/gparted] Jun 7 00:48:15 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain ONE-SHOT authorization for action com.ubuntu.pkexec.gparted for unix-process:3813:281120 [/bin/sh /usr/bin/gparted-pkexec] (owned by unix-user:mimi) Jun 7 00:48:15 Isis pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000) Jun 7 00:48:15 Isis pkexec: pam_ck_connector(polkit-1:session): cannot determine display-device Jun 7 00:48:15 Isis pkexec[3815]: mimi: Executing command [USER=root] [TTY=unknown] [CWD=/home/mimi] [COMMAND=/usr/sbin/gparted] Jun 7 01:17:01 Isis CRON[3960]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 01:17:01 Isis CRON[3960]: pam_unix(cron:session): session closed for user root Jun 7 02:08:52 Isis gnome-screensaver-dialog: gkr-pam: unlocked login keyring Jun 7 02:17:01 Isis CRON[4246]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 02:17:01 Isis CRON[4246]: pam_unix(cron:session): session closed for user root Jun 7 02:17:05 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/apt-get install unetbootin Jun 7 02:17:05 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 02:17:57 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:18:59 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:19:26 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:33:21 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:40:04 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin rootcheck=no Jun 7 02:40:04 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 03:17:01 Isis CRON[5506]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 03:17:01 Isis CRON[5506]: pam_unix(cron:session): session closed for user root Jun 7 03:33:24 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: mimi : 3 incorrect password attempts ; TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin showall=yes 'rootcheck=no' Jun 7 03:33:43 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 04:17:01 Isis CRON[6119]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 04:17:01 Isis CRON[6119]: pam_unix(cron:session): session closed for user root Jun 7 04:18:35 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.79 [/usr/bin/python /usr/bin/landscape-client-ui-install] (owned by unix-user:mimi) Jun 7 04:19:11 Isis groupadd[6702]: group added to /etc/group: name=landscape, GID=127 Jun 7 04:19:11 Isis groupadd[6702]: group added to /etc/gshadow: name=landscape Jun 7 04:19:11 Isis groupadd[6702]: new group: name=landscape, GID=127 Jun 7 04:19:11 Isis useradd[6706]: new user: name=landscape, UID=115, GID=127, home=/var/lib/landscape, shell=/bin/false Jun 7 04:19:12 Isis usermod[6711]: change user 'landscape' password Jun 7 04:19:12 Isis chage[6716]: changed password expiry for landscape Jun 7 04:19:37 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6146:1543697 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:20:20 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6832:1555313 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:21:04 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:6827:1555123 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:21:08 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:6827:1555123 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:21:44 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.87 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:22:27 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:7830:1567424 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:25:50 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:7876:1584865 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:25:52 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:7876:1584865 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 05:11:57 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.95 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 05:17:02 Isis CRON[8708]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 05:17:02 Isis CRON[8708]: pam_unix(cron:session): session closed for user root Jun 7 05:28:03 Isis lightdm: pam_unix(lightdm-autologin:session): session opened for user mimi by (uid=0) Jun 7 05:28:03 Isis lightdm: pam_ck_connector(lightdm-autologin:session): nox11 mode, ignoring PAM_TTY :0 Jun 7 05:28:17 Isis polkitd(authority=local): Registered Authentication Agent for unix-session:/org/freedesktop/ConsoleKit/Session1 (system bus name :1.32 [/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1], object path /org/gnome/PolicyKit1/AuthenticationAgent, locale en_US.UTF-8) Jun 7 05:28:32 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.44" (uid=1000 pid=1736 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 06:17:01 Isis CRON[2391]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 06:17:02 Isis CRON[2391]: pam_unix(cron:session): session closed for user root Jun 7 06:25:02 Isis CRON[2492]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 06:25:02 Isis CRON[2492]: pam_unix(cron:session): session closed for user root Jun 7 07:17:01 Isis CRON[3174]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 07:17:01 Isis CRON[3174]: pam_unix(cron:session): session closed for user root Jun 7 07:30:01 Isis CRON[3397]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 07:30:01 Isis CRON[3397]: pam_unix(cron:session): session closed for user root Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:09:01 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:09:59 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:10:55 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:17:01 Isis CRON[4215]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 08:17:01 Isis CRON[4215]: pam_unix(cron:session): session closed for user root Jun 7 09:17:02 Isis CRON[4766]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 09:17:02 Isis CRON[4766]: pam_unix(cron:session): session closed for user root Jun 7 10:17:02 Isis CRON[5046]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 10:17:02 Isis CRON[5046]: pam_unix(cron:session): session closed for user root Jun 7 11:17:02 Isis CRON[5325]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 11:17:02 Isis CRON[5325]: pam_unix(cron:session): session closed for user root Jun 7 12:17:01 Isis CRON[5617]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 12:17:01 Isis CRON[5617]: pam_unix(cron:session): session closed for user root Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): authentication failure; logname= uid=1000 euid=1000 tty=:0.0 ruser= rhost= user=mimi Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): getting password (0x00000388) Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): pam_get_item returned a password Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): request wbcLogonUser failed: WBC_ERR_AUTH_ERROR, PAM error: PAM_USER_UNKNOWN (10), NTSTATUS: NT_STATUS_NO_SUCH_USER, Error message was: No such user Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): conversation failed Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): auth could not identify password for [mimi] Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): getting password (0x00000388) Jun 7 13:08:08 Isis lightdm: pam_unix(lightdm:session): session opened for user lightdm by (uid=0) Jun 7 13:08:08 Isis lightdm: pam_ck_connector(lightdm:session): nox11 mode, ignoring PAM_TTY :1 Jun 7 13:08:13 Isis lightdm: pam_succeed_if(lightdm:auth): requirement "user ingroup nopasswdlogin" not met by user "mimi" Jun 7 13:08:16 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.91" (uid=104 pid=5961 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 13:08:18 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.98" (uid=104 pid=5999 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 13:10:15 Isis lightdm: pam_unix(lightdm:session): session closed for user lightdm Jun 7 13:17:02 Isis CRON[6181]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 13:17:02 Isis CRON[6181]: pam_unix(cron:session): session closed for user root Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 13:55:14 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 14:02:33 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6736:3087856 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:02:51 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6752:3089992 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:03:14 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6763:3092515 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:17:01 Isis CRON[6933]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 14:17:01 Isis CRON[6933]: pam_unix(cron:session): session closed for user root Jun 7 15:17:02 Isis CRON[7611]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 15:17:02 Isis CRON[7611]: pam_unix(cron:session): session closed for user root

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  • The Product Owner

    - by Robert May
    In a previous post, I outlined the rules of Scrum.  This post details one of those rules. Picking a most important part of Scrum is difficult.  All of the rules are required, but if there were one rule that is “more” required that every other rule, its having a good Product Owner.  Simply put, the Product Owner can make or break the project. Duties of the Product Owner A Product Owner has many duties and responsibilities.  I’ll talk about each of these duties in detail below. A Product Owner: Discovers and records stories for the backlog. Prioritizes stories in the Product Backlog, Release Backlog and Iteration Backlog. Determines Release dates and Iteration Dates. Develops story details and helps the team understand those details. Helps QA to develop acceptance tests. Interact with the Customer to make sure that the product is meeting the customer’s needs. Discovers and Records Stories for the Backlog When I do Scrum, I always use User Stories as the means for capturing functionality that’s required in the system.  Some people will use Use Cases, but the same rule applies.  The Product Owner has the ultimate responsibility for figuring out what functionality will be in the system.  Many different mechanisms for capturing this input can be used.  User interviews are great, but all sources should be considered, including talking with Customer Support types.  Often, they hear what users are struggling with the most and are a great source for stories that can make the application easier to use. Care should be taken when soliciting user stories from technical types such as programmers and the people that manage them.  They will almost always give stories that are very technical in nature and may not have a direct benefit for the end user.  Stories are about adding value to the company.  If the stories don’t have direct benefit to the end user, the Product Owner should question whether or not the story should be implemented.  In general, technical stories should be included as tasks in User Stories.  Technical stories are often needed, but the ultimate value to the user is in user based functionality, so technical stories should be considered nothing more than overhead in providing that user functionality. Until the iteration prior to development, stories should be nothing more than short, one line placeholders. An exercise called Story Planning can be used to brainstorm and come up with stories.  I’ll save the description of this activity for another blog post. For more information on User Stories, please read the book User Stories Applied by Mike Cohn. Prioritizes Stories in the Product Backlog, Release Backlog and Iteration Backlog Prioritization of stories is one of the most difficult tasks that a Product Owner must do.  A key concept of Scrum done right is the need to have the team working from a single set of prioritized stories.  If the team does not have a single set of prioritized stories, Scrum will likely fail at your organization.  The Product Owner is the ONLY person who has the responsibility to prioritize that list.  The Product Owner must be very diplomatic and sincerely listen to the people around him so that he can get the priorities correct. Just listening will still not yield the proper priorities.  Care must also be taken to ensure that Return on Investment is also considered.  Ultimately, determining which stories give the most value to the company for the least cost is the most important factor in determining priorities.  Product Owners should be willing to look at cold, hard numbers to determine the order for stories.  Even when many people want a feature, if that features is costly to develop, it may not have as high of a return on investment as features that are cheaper, but not as popular. The act of prioritization often causes conflict in an environment.  Customer Service thinks that feature X is the most important, because it will stop people from calling.  Operations thinks that feature Y is the most important, because it will stop servers from crashing.  Developers think that feature Z is most important because it will make writing software much easier for them.  All of these are useful goals, but the team can have only one list of items, and each item must have a priority that is different from all other stories.  The Product Owner will determine which feature gives the best return on investment and the other features will have to wait their turn, which means that someone will not have their top priority feature implemented first. A weak Product Owner will refuse to do prioritization.  I’ve heard from multiple Product Owners the following phrase, “Well, it’s all got to be done, so what does it matter what order we do it in?”  If your product owner is using this phrase, you need a new Product Owner.  Order is VERY important.  In Scrum, every release is potentially shippable.  If the wrong priority items are developed, then the value added in each release isn’t what it should be.  Additionally, the Product Owner with this mindset doesn’t understand Agile.  A product is NEVER finished, until the company has decided that it is no longer a going concern and they are no longer going to sell the product.  Therefore, prioritization isn’t an event, its something that continues every day.  The logical extension of the phrase “It’s all got to be done” is that you will never ship your product, since a product is never “done.”  Once stories have been prioritized, assigning them to the Release Backlog and the Iteration Backlog becomes relatively simple.  The top priority items are copied into the respective backlogs in order and the task is complete.  The team does have the right to shuffle things around a little in the iteration backlog.  For example, they may determine that working on story C with story A is appropriate because they’re related, even though story B is technically a higher priority than story C.  Or they may decide that story B is too big to complete in the time available after Story A has tasks created, so they’ll work on Story C since it’s smaller.  They can’t, however, go deep into the backlog to pick stories to implement.  The team and the Product Owner should work together to determine what’s best for the company. Prioritization is time consuming, but its one of the most important things a Product Owner does. Determines Release Dates and Iteration Dates Product owners are responsible for determining release dates for a product.  A common misconception that Product Owners have is that every “release” needs to correspond with an actual release to customers.  This is not the case.  In general, releases should be no more than 3 months long.  You  may decide to release the product to the customers, and many companies do release the product to customers, but it may also be an internal release. If a release date is too far away, developers will fall into the trap of not feeling a sense of urgency.  The date is far enough away that they don’t need to give the release their full attention.  Additionally, important tasks, such as performance tuning, regression testing, user documentation, and release preparation, will not happen regularly, making them much more difficult and time consuming to do.  The more frequently you do these tasks, the easier they are to accomplish. The Product Owner will be a key participant in determining whether or not a release should be sent out to the customers.  The determination should be made on whether or not the features contained in the release are valuable enough  and complete enough that the customers will see real value in the release.  Often, some features will take more than three months to get them to a state where they qualify for a release or need additional supporting features to be released.  The product owner has the right to make this determination. In addition to release dates, the Product Owner also will help determine iteration dates.  In general, an iteration length should be chosen and the team should follow that iteration length for an extended period of time.  If the iteration length is changed every iteration, you’re not doing Scrum.  Iteration lengths help the team and company get into a rhythm of developing quality software.  Iterations should be somewhere between 2 and 4 weeks in length.  Any shorter, and significant software will likely not be developed.  Any longer, and the team won’t feel urgency and planning will become very difficult. Iterations may not be extended during the iteration.  Companies where Scrum isn’t really followed will often use this as a strategy to complete all stories.  They don’t want to face the harsh reality of what their true performance is, and looking good is more important than seeking visibility and improving the process and team.  Companies like this typically don’t allow failure.  This is unhealthy.  Failure is part of life and unless we learn from it, we can’t improve.  I would much rather see a team push out stories to the next iteration and then have healthy discussions about why they failed rather than extend the iteration and not deal with the core problems. If iteration length varies, retrospectives become more difficult.  For example, evaluating the performance of the team’s estimation efforts becomes much more difficult if the iteration length varies.  Also, the team must have a velocity measurement.  If the iteration length varies, measuring velocity becomes impossible and upper management no longer will have the ability to evaluate the teams performance.  People external to the team will no longer have the ability to determine when key features are likely to be developed.  Variable iterations cause the entire company to fail and likely cause Scrum to fail at an organization. Develops Story Details and Helps the Team Understand Those Details A key concept in Scrum is that the stories are nothing more than a placeholder for a conversation.  Stories should be nothing more than short, one line statements about the functionality.  The team will then converse with the Product Owner about the details about that story.  The product owner needs to have a very good idea about what the details of the story are and needs to be able to help the team understand those details. Too often, we see this requirement as being translated into the need for comprehensive documentation about the story, including old fashioned requirements documentation.  The team should only develop the documentation that is required and should not develop documentation that is only created because their is a process to do so. In general, what we see that works best is the iteration before a team starts development work on a story, the Product Owner, with other appropriate business analysts, will develop the details of that story.  They’ll figure out what business rules are required, potentially make paper prototypes or other light weight mock-ups, and they seek to understand the story and what is implied.  Note that the time allowed for this task is deliberately short.  The Product Owner only has a single iteration to develop all of the stories for the next iteration. If more than one iteration is used, I’ve found that teams will end up with Big Design Up Front and traditional requirements documents.  This is a waste of time, since the team will need to then have discussions with the Product Owner to figure out what the requirements document says.  Instead of this, skip making the pretty pictures and detailing the nuances of the requirements and build only what is minimally needed by the team to do development.  If something comes up during development, you can address it at that time and figure out what you want to do.  The goal is to keep things as light weight as possible so that everyone can move as quickly as possible. Helps QA to Develop Acceptance Tests In Scrum, no story can be counted until it is accepted by QA.  Because of this, acceptance tests are very important to the team.  In general, acceptance tests need to be developed prior to the iteration or at the very beginning of the iteration so that the team can make sure that the tasks that they develop will fulfill the acceptance criteria. The Product Owner will help the team, including QA, understand what will make the story acceptable.  Note that the Product Owner needs to be careful about specifying that the feature will work “Perfectly” at the end of the iteration.  In general, features are developed a little bit at a time, so only the bit that is being developed should be considered as necessary for acceptance. A weak Product Owner will make statements like “Do it right the first time.”  Not only are these statements damaging to the team (like they would try to do it WRONG the first time . . .), they’re also ignoring the iterative nature of Scrum.  Additionally, a weak product owner will seek to add scope in the acceptance testing.  For example, they will refuse to determine acceptance at the beginning of the iteration, and then, after the team has planned and committed to the iteration, they will expand scope by defining acceptance.  This often causes the team to miss the iteration because scope that wasn’t planned on is included.  There are ways that the team can mitigate this problem.  For example, include extra “Product Owner” time to deal with the uncertainty that you know will be introduced by the Product Owner.  This will slow the perceived velocity of the team and is not ideal, since they’ll be doing more work than they get credit for. Interact with the Customer to Make Sure that the Product is Meeting the Customer’s Needs Once development is complete, what the team has worked on should be put in front of real live people to see if it meets the needs of the customer.  One of the great things about Agile is that if something doesn’t work, we can revisit it in a future iteration!  This frees up the team to make the best decision now and know that if that decision proves to be incorrect, the team can revisit it and change that decision. Features are about adding value to the customer, so if the customer doesn’t find them useful, then having the team make tweaks is valuable.  In general, most software will be 80 to 90 percent “right” after the initial round and only minor tweaks are required.  If proper coding standards are followed, these tweaks are usually minor and easy to accomplish.  Product Owners that are doing a good job will encourage real users to see and use the software, since they know that they are trying to add value to the customer. Poor product owners will think that they know the answers already, that their customers are silly and do stupid things and that they don’t need customer input.  If you have a product owner that is afraid to show the team’s work to real customers, you probably need a different product owner. Up Next, “Who Makes a Good Product Owner.” Followed by, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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  • The Windows Store... why did I sign up with this mess again?

    - by FransBouma
    Yesterday, Microsoft revealed that the Windows Store is now open to all developers in a wide range of countries and locations. For the people who think "wtf is the 'Windows Store'?", it's the central place where Windows 8 users will be able to find, download and purchase applications (or as we now have to say to not look like a computer illiterate: <accent style="Kentucky">aaaaappss</accent>) for Windows 8. As this is the store which is integrated into Windows 8, it's an interesting place for ISVs, as potential customers might very well look there first. This of course isn't true for all kinds of software, and developer tools in general aren't the kind of applications most users will download from the Windows store, but a presence there can't hurt. Now, this Windows Store hosts two kinds of applications: 'Metro-style' applications and 'Desktop' applications. The 'Metro-style' applications are applications created for the new 'Metro' UI which is present on Windows 8 desktop and Windows RT (the single color/big font fingerpaint-oriented UI). 'Desktop' applications are the applications we all run and use on Windows today. Our software are desktop applications. The Windows Store hosts all Metro-style applications locally in the store and handles the payment for these applications. This means you upload your application (sorry, 'app') to the store, jump through a lot of hoops, Microsoft verifies that your application is not violating a tremendous long list of rules and after everything is OK, it's published and hopefully you get customers and thus earn money. Money which Microsoft will pay you on a regular basis after customers buy your application. Desktop applications are not following this path however. Desktop applications aren't hosted by the Windows Store. Instead, the Windows Store more or less hosts a page with the application's information and where to get the goods. I.o.w.: it's nothing more than a product's Facebook page. Microsoft will simply redirect a visitor of the Windows Store to your website and the visitor will then use your site's system to purchase and download the application. This last bit of information is very important. So, this morning I started with fresh energy to register our company 'Solutions Design bv' at the Windows Store and our two applications, LLBLGen Pro and ORM Profiler. First I went to the Windows Store dashboard page. If you don't have an account, you have to log in or sign up if you don't have a live account. I signed in with my live account. After that, it greeted me with a page where I had to fill in a code which was mailed to me. My local mail server polls every several minutes for email so I had to kick it to get it immediately. I grabbed the code from the email and I was presented with a multi-step process to register myself as a company or as an individual. In red I was warned that this choice was permanent and not changeable. I chuckled: Microsoft apparently stores its data on paper, not in digital form. I chose 'company' and was presented with a lengthy form to fill out. On the form there were two strange remarks: Per company there can just be 1 (one, uno, not zero, not two or more) registered developer, and only that developer is able to upload stuff to the store. I have no idea how this works with large companies, oh the overhead nightmares... "Sorry, but John, our registered developer with the Windows Store is on holiday for 3 months, backpacking through Australia, no, he's not reachable at this point. M'yeah, sorry bud. Hey, did you fill in those TPS reports yesterday?" A separate Approver has to be specified, which has to be a different person than the registered developer. Apparently to Microsoft a company with just 1 person is not a company. Luckily we're with two people! *pfew*, dodged that one, otherwise I would be stuck forever: the choice I already made was not reversible! After I had filled out the form and it was all well and good and accepted by the Microsoft lackey who had to write it all down in some paper notebook ("Hey, be warned! It's a permanent choice! Written down in ink, can't be changed!"), I was presented with the question how I wanted to pay for all this. "Pay for what?" I wondered. Must be the paper they were scribbling the information on, I concluded. After all, there's a financial crisis going on! How could I forget! Silly me. "Ok fair enough". The price was 75 Euros, not the end of the world. I could only pay by credit card, so it was accepted quickly. Or so I thought. You see, Microsoft has a different idea about CC payments. In the normal world, you type in your CC number, some date, a name and a security code and that's it. But Microsoft wants to verify this even more. They want to make a verification purchase of a very small amount and are doing that with a special code in the description. You then have to type in that code in a special form in the Windows Store dashboard and after that you're verified. Of course they'll refund the small amount they pull from your card. Sounds simple, right? Well... no. The problem starts with the fact that I can't see the CC activity on some website: I have a bank issued CC card. I get the CC activity once a month on a piece of paper sent to me. The bank's online website doesn't show them. So it's possible I have to wait for this code till October 12th. One month. "So what, I'm not going to use it anyway, Desktop applications don't use the payment system", I thought. "Haha, you're so naive, dear developer!" Microsoft won't allow you to publish any applications till this verification is done. So no application publishing for a month. Wouldn't it be nice if things were, you know, digital, so things got done instantly? But of course, that lackey who scribbled everything in the Big Windows Store Registration Book isn't that quick. Can't blame him though. He's just doing his job. Now, after the payment was done, I was presented with a page which tells me Microsoft is going to use a third party company called 'Symantec', which will verify my identity again. The page explains to me that this could be done through email or phone and that they'll contact the Approver to verify my identity. "Phone?", I thought... that's a little drastic for a developer account to publish a single page of information about an external hosted software product, isn't it? On Facebook I just added a page, done. And paying you, Microsoft, took less information: you were happy to take my money before my identity was even 'verified' by this 3rd party's minions! "Double standards!", I roared. No-one cared. But it's the thought of getting it off your chest, you know. Luckily for me, everyone at Symantec was asleep when I was registering so they went for the fallback option in case phone calls were not possible: my Approver received an email. Imagine you have to explain the idiot web of security theater I was caught in to someone else who then has to reply a random person over the internet that I indeed was who I said I was. As she's a true sweetheart, she gave me the benefit of the doubt and assured that for now, I was who I said I was. Remember, this is for a desktop application, which is only a link to a website, some pictures and a piece of text. No file hosting, no payment processing, nothing, just a single page. Yeah, I also thought I was crazy. But we're not at the end of this quest yet. I clicked around in the confusing menus of the Windows Store dashboard and found the 'Desktop' section. I get a helpful screen with a warning in red that it can't find any certified 'apps'. True, I'm just getting started, buddy. I see a link: "Check the Windows apps you submitted for certification". Well, I haven't submitted anything, but let's see where it brings me. Oh the thrill of adventure! I click the link and I end up on this site: the hardware/desktop dashboard account registration. "Erm... but I just registered...", I mumbled to no-one in particular. Apparently for desktop registration / verification I have to register again, it tells me. But not only that, the desktop application has to be signed with a certificate. And not just some random el-cheapo certificate you can get at any mall's discount store. No, this certificate is special. It's precious. This certificate, the 'Microsoft Authenticode' Digital Certificate, is the only certificate that's acceptable, and jolly, it can be purchased from VeriSign for the price of only ... $99.-, but be quick, because this is a limited time offer! After that it's, I kid you not, $499.-. 500 dollars for a certificate to sign an executable. But, I do feel special, I got a special price. Only for me! I'm glowing. Not for long though. Here I started to wonder, what the benefit of it all was. I now again had to pay money for a shiny certificate which will add 'Solutions Design bv' to our installer as the publisher instead of 'unknown', while our customers download the file from our website. Not only that, but this was all about a Desktop application, which wasn't hosted by Microsoft. They only link to it. And make no mistake. These prices aren't single payments. Every year these have to be renewed. Like a membership of an exclusive club: you're special and privileged, but only if you cough up the dough. To give you an example how silly this all is: I added LLBLGen Pro and ORM Profiler to the Visual Studio Gallery some time ago. It's the same thing: it's a central place where one can find software which adds to / extends / works with Visual Studio. I could simply create the pages, add the information and they show up inside Visual Studio. No files are hosted at Microsoft, they're downloaded from our website. Exactly the same system. As I have to wait for the CC transcripts to arrive anyway, I can't proceed with publishing in this new shiny store. After the verification is complete I have to wait for verification of my software by Microsoft. Even Desktop applications need to be verified using a long list of rules which are mainly focused on Metro-style applications. Even while they're not hosted by Microsoft. I wonder what they'll find. "Your application wasn't approved. It violates rule 14 X sub D: it provides more value than our own competing framework". While I was writing this post, I tried to check something in the Windows Store Dashboard, to see whether I remembered it correctly. I was presented again with the question, after logging in with my live account, to enter the code that was just mailed to me. Not the previous code, a brand new one. Again I had to kick my mail server to pull the email to proceed. This was it. This 'experience' is so beyond miserable, I'm afraid I have to say goodbye for now to the 'Windows Store'. It's simply not worth my time. Now, about live accounts. You might know this: live accounts are tied to everything you do with Microsoft. So if you have an MSDN subscription, e.g. the one which costs over $5000.-, it's tied to this same live account. But the fun thing is, you can login with your live account to the MSDN subscriptions with just the account id and password. No additional code is mailed to you. While it gives you access to all Microsoft software available, including your licenses. Why the draconian security theater with this Windows Store, while all I want is to publish some desktop applications while on other Microsoft sites it's OK to simply sign in with your live account: no codes needed, no verification and no certificates? Microsoft, one thing you need with this store and that's: apps. Apps, apps, apps, apps, aaaaaaaaapps. Sorry, my bad, got carried away. I just can't stand the word 'app'. This store's shelves have to be filled to the brim with goods. But instead of being welcomed into the store with open arms, I have to fight an uphill battle with an endless list of rules and bullshit to earn the privilege to publish in this shiny store. As if I have to be thrilled to be one of the exclusive club called 'Windows Store Publishers'. As if Microsoft doesn't want it to succeed. Craig Stuntz sent me a link to an old blog post of his regarding code signing and uploading to Microsoft's old mobile store from back in the WinMo5 days: http://blogs.teamb.com/craigstuntz/2006/10/11/28357/. Good read and good background info about how little things changed over the years. I hope this helps Microsoft make things more clearer and smoother and also helps ISVs with their decision whether to go with the Windows Store scheme or ignore it. For now, I don't see the advantage of publishing there, especially not with the nonsense rules Microsoft cooked up. Perhaps it changes in the future, who knows.

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  • VS 2012 Code Review &ndash; Before Check In OR After Check In?

    - by Tarun Arora
    “Is Code Review Important and Effective?” There is a consensus across the industry that code review is an effective and practical way to collar code inconsistency and possible defects early in the software development life cycle. Among others some of the advantages of code reviews are, Bugs are found faster Forces developers to write readable code (code that can be read without explanation or introduction!) Optimization methods/tricks/productive programs spread faster Programmers as specialists "evolve" faster It's fun “Code review is systematic examination (often known as peer review) of computer source code. It is intended to find and fix mistakes overlooked in the initial development phase, improving both the overall quality of software and the developers' skills. Reviews are done in various forms such as pair programming, informal walkthroughs, and formal inspections.” Wikipedia No where does the definition mention whether its better to review code before the code has been committed to version control or after the commit has been performed. No matter which side you favour, Visual Studio 2012 allows you to request for a code review both before check in and also request for a review after check in. Let’s weigh the pros and cons of the approaches independently. Code Review Before Check In or Code Review After Check In? Approach 1 – Code Review before Check in Developer completes the code and feels the code quality is appropriate for check in to TFS. The developer raises a code review request to have a second pair of eyes validate if the code abides to the recommended best practices, will not result in any defects due to common coding mistakes and whether any optimizations can be made to improve the code quality.                                             Image 1 – code review before check in Pros Everything that gets committed to source control is reviewed. Minimizes the chances of smelly code making its way into the code base. Decreases the cost of fixing bugs, remember, the earlier you find them, the lesser the pain in fixing them. Cons Development Code Freeze – Since the changes aren’t in the source control yet. Further development can only be done off-line. The changes have not been through a CI build, hard to say whether the code abides to all build quality standards. Inconsistent! Cumbersome to track the actual code review process.  Not every change to the code base is worth reviewing, a lot of effort is invested for very little gain. Approach 2 – Code Review after Check in Developer checks in, random code reviews are performed on the checked in code.                                                      Image 2 – Code review after check in Pros The code has already passed the CI build and run through any code analysis plug ins you may have running on the build server. Instruct the developer to ensure ZERO fx cop, style cop and static code analysis before check in. Code is cleaner and smell free even before the code review. No Offline development, developers can continue to develop against the source control. Cons Bad code can easily make its way into the code base. Since the review take place much later in the cycle, the cost of fixing issues can prove to be much higher. Approach 3 – Hybrid Approach The community advocates a more hybrid approach, a blend of tooling and human accountability quotient.                                                               Image 3 – Hybrid Approach 1. Code review high impact check ins. It is not possible to review everything, by setting up code review check in policies you can end up slowing your team. More over, the code that you are reviewing before check in hasn't even been through a green CI build either. 2. Tooling. Let the tooling work for you. By running static analysis, fx cop, style cop and other plug ins on the build agent, you can identify the real issues that in my opinion can't possibly be identified using human reviews. Configure the tooling to report back top 10 issues every day. Mandate the manual code review of individuals who keep making it to this list of shame more often. 3. During Merge. I would prefer eliminating some of the other code issues during merge from Main branch to the release branch. In a scrum project this is still easier because cheery picking the merges is a possibility and the size of code being reviewed is still limited. Let the tooling work for you, if some one breaks the CI build often, put them on a gated check in build course until you see improvement. If some one appears on the top 10 list of shame generated via the build then ensure that all their code is reviewed till you see improvement. At the end of the day, the goal is to ensure that the code being delivered is top quality. By enforcing a code review before any check in, you force the developer to work offline or stay put till the review is complete. What do the experts say? So I asked a few expects what they thought of “Code Review quality gate before Checking in code?" Terje Sandstrom | Microsoft ALM MVP You mean a review quality gate BEFORE checking in code????? That would mean a lot of code staying either local or in shelvesets, and not even been through a CI build, and a green CI build being the main criteria for going further, f.e. to the review state. I would not like code laying around with no checkin’s. Having a requirement that code is checked in small pieces, 4-8 hours work max, and AT LEAST daily checkins, a manual code review comes second down the lane. I would expect review quality gates to happen before merging back to main, or before merging to release.  But that would all be on checked-in code.  Branching is absolutely one way to ease the pain.   Another way we are using is automatic quality builds, running metrics, coverage, static code analysis.  Unfortunately it takes some time, would be great to be on CI’s – but…., so it’s done scheduled every night. Based on this we get, among other stuff,  top 10 lists of suspicious code, which is then subjected to reviews.  If a person seems to be very popular on these top 10 lists, we subject every check in from that person to a review for a period. That normally helps.   None of the clients I have can afford to have every checkin reviewed, so we need to find ways around it. I don’t disagree with the nicety of having all the code reviewed, but I find it hard to find those resources in today’s enterprises. David V. Corbin | Visual Studio ALM Ranger I tend to agree with both sides. I hate having code that is not checked in, but at the same time hate having “bad” code in the repository. I have found that branching is one approach to solving this dilemma. Code is checked into the private/feature branch before the review, but is not merged over to the “official” branch until after the review. I advocate both, depending on circumstance (especially team dynamics)   - The “pre-checkin” is usually for elements that may impact the project as a whole. Think of it as another “gate” along with passing unit tests. - The “post-checkin” may very well not be at the changeset level, but correlates to a review at the “user story” level.   Again, this depends on team dynamics in play…. Robert MacLean | Microsoft ALM MVP I do not think there is no right answer for the industry as a whole. In short the question is why do you do reviews? Your question implies risk mitigation, so in low risk areas you can get away with it after check in while in high risk you need to do it before check in. An example is those new to a team or juniors need it much earlier (maybe that is before checkin, maybe that is soon after) than seniors who have shipped twenty sprints on the team. Abhimanyu Singhal | Visual Studio ALM Ranger Depends on per scenario basis. We recommend post check-in reviews when: 1. We don't want to block other checks and processes on manual code reviews. Manual reviews take time, and some pieces may not require manual reviews at all. 2. We need to trace all changes and track history. 3. We have a code promotion strategy/process in place. For risk mitigation, post checkin code can be promoted to Accepted branches. Or can be rejected. Pre Checkin Reviews are used when 1. There is a high risk factor associated 2. Reviewers are generally (most of times) have immediate availability. 3. Team does not have strict tracking needs. Simply speaking, no single process fits all scenarios. You need to select what works best for your team/project. Thomas Schissler | Visual Studio ALM Ranger This is an interesting discussion, I’m right now discussing details about executing code reviews with my teams. I see and understand the aspects you brought in, but there is another side as well, I’d like to point out. 1.) If you do reviews per check in this is not very practical as a hard rule because this will disturb the flow of the team very often or it will lead to reduce the checkin frequency of the devs which I would not accept. 2.) If you do later reviews, for example if you review PBIs, it is not easy to find out which code you should review. Either you review all changesets associate with the PBI, but then you might review code which has been changed with a later checkin and the dev maybe has already fixed the issue. Or you review the diff of the latest changeset of the PBI with the first but then you might also review changes of other PBIs. Jakob Leander | Sr. Director, Avanade In my experience, manual code review: 1. Does not get done and at the very least does not get redone after changes (regardless of intentions at start of project) 2. When a project actually do it, they often do not do it right away = errors pile up 3. Requires a lot of time discussing/defining the standard and for the team to learn it However code review is very important since e.g. even small memory leaks in a high volume web solution have big consequences In the last years I have advocated following approach for code review - Architects up front do “at least one best practice example” of each type of component and tell the team. Copy from this one. This should include error handling, logging, security etc. - Dev lead on project continuously browse code to validate that the best practices are used. Especially that patterns etc. are not broken. You can do this formally after each sprint/iteration if you want. Once this is validated it is unlikely to “go bad” even during later code changes Agree with customer to rely on static code analysis from Visual Studio as the one and only coding standard. This has HUUGE benefits - You can easily tweak to reach the level you desire together with customer - It is easy to measure for both developers/management - It is 100% consistent across code base - It gets validated all the time so you never end up getting hammered by a customer review in the end - It is easy to tell the developer that you do not want code back unless it has zero errors = minimize communication You need to track this at least during nightly builds and make sure team sees total # issues. Do not allow #issues it to grow uncontrolled. On the project I run I require code analysis to have run on code before checkin (checkin rule). This means -  You have to have clean compile (or CA wont run) so this is extra benefit = very few broken builds - You can change a few of the rules to compile as errors instead of warnings. I often do this for “missing dispose” issues which you REALLY do not want in your app Tip: Place your custom CA rules files as part of solution. That  way it works when you do branching etc. (path to CA file is relative in VS) Some may argue that CA is not as good as manual inspection. But since manual inspection in reality suffers from the 3 issues in start it is IMO a MUCH better (and much cheaper) approach from helicopter perspective Tirthankar Dutta | Director, Avanade I think code review should be run both before and after check ins. There are some code metrics that are meant to be run on the entire codebase … Also, especially on multi-site projects, one should strive to architect in a way that lets men manage the framework while boys write the repetitive code… scales very well with the need to review less by containment and imposing architectural restrictions to emphasise the design. Bruno Capuano | Microsoft ALM MVP For code reviews (means peer reviews) in distributed team I use http://www.vsanywhere.com/default.aspx  David Jobling | Global Sr. Director, Avanade Peer review is the only way to scale and its a great practice for all in the team to learn to perform and accept. In my experience you soon learn who's code to watch more than others and tune the attention. Mikkel Toudal Kristiansen | Manager, Avanade If you have several branches in your code base, you will need to merge often. This requires manual merging, when a file has been changed in both branches. It offers a good opportunity to actually review to changed code. So my advice is: Merging between branches should be done as often as possible, it should be done by a senior developer, and he/she should perform a full code review of the code being merged. As for detecting architectural smells and code smells creeping into the code base, one really good third party tools exist: Ndepend (http://www.ndepend.com/, for static code analysis of the current state of the code base). You could also consider adding StyleCop to the solution. Jesse Houwing | Visual Studio ALM Ranger I gave a presentation on this subject on the TechDays conference in NL last year. See my presentation and slides here (talk in Dutch, but English presentation): http://blog.jessehouwing.nl/2012/03/did-you-miss-my-techdaysnl-talk-on-code.html  I’d like to add a few more points: - Before/After checking is mostly a trust issue. If you have a team that does diligent peer reviews and regularly talk/sit together or peer review, there’s no need to enforce a before-checkin policy. The peer peer-programming and regular feedback during development can take care of most of the review requirements as long as the team isn’t under stress. - Under stress, enforce pre-checkin reviews, it might sound strange, if you’re already under time or budgetary constraints, but it is under such conditions most real issues start to be created or pile up. - Use tools to catch most common errors, Code Analysis/FxCop was already mentioned. HP Fortify, Resharper, Coderush etc can help you there. There are also a lot of 3rd party rules you can add to Code Analysis. I’ve written a few myself (http://fccopcontrib.codeplex.com) and various teams from Microsoft have added their own rules (MSOCAF for SharePoint, WSSF for WCF). For common errors that keep cropping up, see if you can define a rule. It’s much easier. But more importantly make sure you have a good help page explaining *WHY* it's wrong. If you have small feature or developer branches/shelvesets, you might want to review pre-merge. It’s still better to do peer reviews and peer programming, but the most important thing is that bad quality code doesn’t make it into the important branch. So my philosophy: - Use tooling as much as possible. - Make sure the team understands the tooling and the importance of the things it flags. It’s too easy to just click suppress all to ignore the warnings. - Under stress, tighten process, it’s under stress that the problems of late reviews will really surface - Most importantly if you do reviews do them as early as possible, but never later than needed. In other words, pre-checkin/post checking doesn’t really matter, as long as the review is done before the code is released. It’ll just be much more expensive to fix any review outcomes the later you find them. --- I would love to hear what you think!

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  • CodePlex Daily Summary for Sunday, November 21, 2010

    CodePlex Daily Summary for Sunday, November 21, 2010Popular ReleasesMDownloader: MDownloader-0.15.24.6966: Fixed Updater; Fixed minor bugs;Smith Html Editor: Smith Html Editor V0.75: The first public release.MiniTwitter: 1.59: MiniTwitter 1.59 ???? ?? User Streams ????????????????? ?? ?????????????? ???????? ?????????????.NET Extensions - Extension Methods Library for C# and VB.NET: Release 2011.01: Added new extensions for - object.CountLoopsToNull Added new extensions for DateTime: - DateTime.IsWeekend - DateTime.AddWeeks Added new extensions for string: - string.Repeat - string.IsNumeric - string.ExtractDigits - string.ConcatWith - string.ToGuid - string.ToGuidSave Added new extensions for Exception: - Exception.GetOriginalException Added new extensions for Stream: - Stream.Write (overload) And other new methods ... Release as of dotnetpro 01/2011Code Sample from Microsoft: Visual Studio 2010 Code Samples 2010-11-19: Code samples for Visual Studio 2010Prism Training Kit: Prism Training Kit 4.0: Release NotesThis is an updated version of the Prism training Kit that targets Prism 4.0 and added labs for some of the new features of Prism 4.0. This release consists of a Training Kit with Labs on the following topics Modularity Dependency Injection Bootstrapper UI Composition Communication MEF Navigation Note: Take into account that this is a Beta version. If you find any bugs please report them in the Issue Tracker PrerequisitesVisual Studio 2010 Microsoft Word 2...Free language translator and file converter: Free Language Translator 2.2: Starting with version 2.0, the translator encountered a major redesign that uses MEF based plugins and .net 4.0. I've also fixed some bugs and added support for translating subtitles that can show up in video media players. Version 2.1 shows the context menu 'Translate' in Windows Explorer on right click. Version 2.2 has links to start the media file with its associated subtitle. Download the zip file and expand it in a temporary location on your local disk. At a minimum , you should uninstal...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.6.4 Released: Hi, Today we are releasing Visifire 3.6.4 with few bug fixes: * Multi-line Labels were getting clipped while exploding last DataPoint in Funnel and Pyramid chart. * ClosestPlotDistance property in Axis was not behaving as expected. * In DateTime Axis, Chart threw exception on mouse click over PlotArea if there were no DataPoints present in Chart. * ToolTip was not disappearing while changing the DataSource property of the DataSeries at real-time. * Chart threw exception ...Microsoft SQL Server Product Samples: Database: AdventureWorks 2008R2 SR1: Sample Databases for Microsoft SQL Server 2008R2 (SR1)This release is dedicated to the sample databases that ship for Microsoft SQL Server 2008R2. See Database Prerequisites for SQL Server 2008R2 for feature configurations required for installing the sample databases. See Installing SQL Server 2008R2 Databases for step by step installation instructions. The SR1 release contains minor bug fixes to the installer used to create the sample databases. There are no changes to the databases them...VidCoder: 0.7.2: Fixed duplicated subtitles when running multiple encodes off of the same title.Craig's Utility Library: Craig's Utility Library Code 2.0: This update contains a number of changes, added functionality, and bug fixes: Added transaction support to SQLHelper. Added linked/embedded resource ability to EmailSender. Updated List to take into account new functions. Added better support for MAC address in WMI classes. Fixed Parsing in Reflection class when dealing with sub classes. Fixed bug in SQLHelper when replacing the Command that is a select after doing a select. Fixed issue in SQL Server helper with regard to generati...MFCMAPI: November 2010 Release: Build: 6.0.0.1023 Full release notes at SGriffin's blog. If you just want to run the tool, get the executable. If you want to debug it, get the symbol file and the source. The 64 bit build will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit build, regardless of the operating system. Facebook BadgeDotNetNuke® Community Edition: 05.06.00: Major HighlightsAdded automatic portal alias creation for single portal installs Updated the file manager upload page to allow user to upload multiple files without returning to the file manager page. Fixed issue with Event Log Email Notifications. Fixed issue where Telerik HTML Editor was unable to upload files to secure or database folder. Fixed issue where registration page is not set correctly during an upgrade. Fixed issue where Sendmail stripped HTML and Links from emails...mVu Mobile Viewer: mVu Mobile Viewer 0.7.10.0: Tube8 fix.EPPlus-Create advanced Excel 2007 spreadsheets on the server: EPPlus 2.8.0.1: EPPlus-Create advanced Excel 2007 spreadsheets on the serverNew Features Improved chart support Different chart-types series on the same chart Support for secondary axis and a lot of new properties Better styling Encryption and Workbook protection Table support Import csv files Array formulas ...and a lot of bugfixesAutoLoL: AutoLoL v1.4.2: Added support for more clients (French and Russian) Settings are now stored sepperatly for each user on a computer Auto Login is much faster now Auto Login detects and handles caps lock state properly nowTailspinSpyworks - WebForms Sample Application: TailspinSpyworks-v0.9: Contains a number of bug fixes and additional tutorial steps as well as complete database implementation details.ASP.NET MVC Project Awesome (jQuery Ajax helpers): 1.3 and demos: It contains a rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form and Pager tested on mozilla, safari, chrome, opera, ie 9b/8/7/6 new stuff in 1.3 Autocomplete helper Autocomplete and AjaxDropdown can have parentId and be filled with data depending on the value of the parent PopupForm besides Content("ok") on success can also return J...Nearforums - ASP.NET MVC forum engine: Nearforums v4.1: Version 4.1 of the ASP.NET MVC forum engine, with great improvements: TinyMCE added as visual editor for messages (removed CKEditor). Integrated AntiSamy for cleaner html user post and add more prevention to potential injections. Admin status page: a page for the site admin to check the current status of the configuration / db / etc. View Roadmap for more details.UltimateJB: UltimateJB 2.01 PL3 KakaRoto + PSNYes by EvilSperm: Voici une version attendu avec impatience pour beaucoup : - La Version PSNYes pour pouvoir jouer sur le PSN avec une PS3 Jailbreaker. - Pour l'instant le PSNYes n'est disponible qu'avec les PS3 en firmwares 3.41 !!! - La version PL3 KAKAROTO intégre ses dernières modification et prépare a l'intégration du Firmware 3.30 !!! Conclusion : - UltimateJB PSNYes => Valide l'utilisation du PSN : Uniquement compatible avec les 3.41 - ultimateJB DEFAULT => Pas de PSN mais disponible pour les PS3 sui...New Projects1600hours: 1600hours project made in C++.aoleDownload: Aole Series DownloadBills and Cash Flow: Bills and Cash Flow is a simple multi-tenant application to track bills and view cash flowCUDAagrep: CUDAagrep, a fast CUDA implementation of agrep algorithm for approximate DNA/RNA sequence matching.DNN5 Simple Ticketing Module: This is a simple DNN module that accepts trouble tickets and creates a knowledge base for a company.EntityOH: Dynamic Entities ORMFxcop ASP.NET Security Rules: Fxcop ASP.NET security rules This is a set of code analysis rules aiming at analyzing ASP.NET and ASP.NET MVC security against best practices. The rules can be used by Visual Studio 10 Ultimate or FxCop v10 standalone.Head First Design Patterns - Code Examples in C#: This project consists of ported code examples from the book Head First Design Patterns by Eric and Elizabeth Freeman into C#.HTML5 Media Player (Video / Audio): A .NET implementation of the VideoJS and AudioJS open source projects with video and audio support for HTML5. Excellent for use with iPod, iPad, iPhone, etc.Keyword Auction Simulator: This is the project for simulating the keyword auction like Adwords.mAdcOW Office Add-Ins: A collection of handy Office 2010 add-ins.Manga to Epub: Manga to Epub allow you to convert a bunch of images to a single "epub" file, readable on your reader. It handles most of the image types as well as several archives. You have multiple customization options, such as trimming the images in order to remove white borders.Mapua Career Ramp Up: A joint endeavor with the Philippine IT industry leaders and with Mapua School of Information Technology to build an online collaborative database system to Ramp-Up graduating students on their career as future IT Professionals. minami: Minami is a Project what focuse the work on Stability and Features. Is Development in C++minami-dev: Comes later the Description.Mobile RPG: Mobile RPG is five ATtiny85 microcontrollers playing their own RPG characters with a primary MCU acting as GM. Its a fun exercise in autonomous role playing.NetSnoop: Netsnoop allows everyone to get a quick overview over alle the current connections on their workstation.nGso: GSO algorithm implementation based on http://www.springerlink.com/content/y065470472612847/fulltext.pdf Glowworm swarm optimization for simultaneous capture of multiple local optima of multimodal functions K.N. Krishnanand · D. GhoseOpenID Starter Kit for ASP.NET MVC: OpenID Starter Kit for ASP.NET MVC is used to jump start building your web application with ASP.NET MVC with OpenID login system. It is also a good education resource if you want to learn how to implement OpenID into a ASP.NET MVC.Orchard Contact Us Module: Add a contact us page to your Orchard site using this module.Persian Scheduler and Calendar Control: This is a Jalali (Persian or shamsi) calendar and scheduler control in silverlight. Choosing the name 'Jalali' is in honor of 'Hakim omar khayyam' the founder of Jalali calendar. This is under the lisence of 'Barid New Systems' company.Popfly Metadata Generator: Creates Metadata for New project.PurpleStoat: A modular, extensible Silverlight application shell using Prism, Unity and the Enterprise Library, and written in C#. It includes a WCF service which provides AuthZ and logging services to the shell, which are also available to the modules.QL Config Compare Tool: The QL Config Compare Tool enables you to compare two QuakeLive configs. It creates a detailed overview of the differences and is able to save statistics.SQL PHI Identifier: SQL PHI Identifier is an auditing tool for DBA's in a healthcare environment to be able to help identify which databases/tables might hold protected health information (PHI). Using this information a DBA can then take the necessary steps to secure that data adequately.Sqlite ORM: Sqlite ORM is at present a simple Class to Table mapper for Sqlite databases. Tables are created on demand, and designed to future proof for Sharding. Code has 100% unit test coverage.Test shop: Test shopVarMerger - ??????? ????????? ??? ???????? ????????????.: VarMerger - ?????????? (Add-In) ??? MS Word 2007, ??????? ????????? ??????????? ???????? ???????? ??????? ?? ??????, ?????????? ????????? ?????? ? ??????. Visual Studio Add-In For creating Vista Gadget: The absence of tools in Visual Studio that can help developers to create Vista gadgets is strange and disappointing, in my opinion., I want to show you some tools that can help you to develop Vista gadgets using only Visual Studio 2008 or 2010 IDE.Vocal Remover - VST Plugin: VST Plugin Removes vocal form songs using M/S system trick with EQ on mid signal. source in C++ IDE: Visual Studio 2010 Express Edition LIB: Steinberg VST SDK 2.4Windows Phone 7 To Go: A project with demos for Windows Phone 7 FeaturesWinware: Winware is not only an Entity Framework, but beyond.XTengine: Xtengine makes it easier for XNA developers to develop in a compositional manner. You'll no longer have to write specific game classes with deep hierarchies or hardcode to load levels. It's developed in C# with XNA 4.0, with WP7 in mind.

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  • Create an XML file using Datasets Using info from XML Schema

    - by Voulnet
    Hello there, I have been thinking about the optimal way to create an XML file using data from a Dataset AND according to the rules of an XML schema. I've been searching around for a bit, and I failed to find a way in which I only take the data from the Dataset and put it inside a XML tags, with the tags being defined by an already-existing schema. So it might go like this: 1- Create Dataset and fill its rows with data. 2- Create an XML according to an XML schema rules. 3- Fill said XML file with data from Dataset such that data is taken from the Dataset while structure of the XML file is taken from the XML schema.

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  • Using depends with the jQuery Validation plugin

    - by Glenn Slaven
    I've got a form with a bunch of textboxes that are disabled by default, then enabled by use of a checkbox next to each one. When enabled, the values in these textboxes are required to be a valid number, but when disabled they don't need a value (obviously). I'm using the jQuery Validation plugin to do this validation, but it doesn't seem to be doing what I expect. When I click the checkbox and disable the textbox, I still get the invalid field error despite the depends clause I've added to the rules (see code below). Oddly, what actually happens is that the error message shows for a split second then goes away. Here is a sample of the list of checkboxes & textboxes: <ul id="ItemList"> <li> <label for="OneSelected">One</label><input id="OneSelected" name="OneSelected" type="checkbox" value="true" /> <input name="OneSelected" type="hidden" value="false" /> <input disabled="disabled" id="OneValue" name="OneValue" type="text" /> </li> <li> <label for="TwoSelected">Two</label><input id="TwoSelected" name="TwoSelected" type="checkbox" value="true" /> <input name="TwoSelected" type="hidden" value="false" /> <input disabled="disabled" id="TwoValue" name="TwoValue" type="text" /> </li> </ul> And here is the jQuery code I'm using //Wire up the click event on the checkbox jQuery('#ItemList :checkbox').click(function(event) { var textBox = jQuery(this).siblings(':text'); textBox.valid(); if (!jQuery(this).attr("checked")) { textBox.attr('disabled', 'disabled'); textBox.val(''); } else { textBox.removeAttr('disabled'); textBox[0].focus(); } }); //Add the rules to each textbox jQuery('#ItemList :text').each(function(e) { jQuery(this).rules('add', { required: { depends: function(element) { return jQuery(element).siblings(':checkbox').attr('checked'); } }, number: { depends: function(element) { return jQuery(element).siblings(':checkbox').attr('checked'); } } }); }); Ignore the hidden field in each li it's there because I'm using asp.net MVC's Html.Checkbox method.

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  • Converting EBNF to BNF

    - by Vivin Paliath
    It's been a few years since my computer-language class and so I've forgotten the finer points of BNF's and EBNF's and I don't have a textbook next to me. Specifically, I've forgotten how to convert an EBNF into BNF. From what little I remember, I know that one of the main points is to convert { term } into <term> | <many-terms>. But I don't remember the other rules. I've tried to look this up online but I can only find links to either homework questions, or a small comment about converting terms with curly braces. I can't find an exhaustive list of rules that define the translation.

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  • JQuery Validation Plugin: Use Custom Ajax Method

    - by namtax
    Hi Looking for some assistance with the Jquery form validation plugin if possible. I am validating the email field of my form on blur by making an ajax call to my database, which checks if the text in the email field is currently in the database. // Check email validity on Blur $('#sEmail').blur(function(){ // Grab Email From Form var itemValue = $('#sEmail').val(); // Serialise data for ajax processing var emailData = { sEmail: itemValue } // Do Ajax Call $.getJSON('http://localhost:8501/ems/trunk/www/cfcs/admin_user_service.cfc?method=getAdminUserEmail&returnFormat=json&queryformat=column', emailData, function(data){ if (data != false) { var errorMessage = 'This email address has already been registered'; } else { var errorMessage = 'Good' } }) }); What I would like to do, is encorporate this call into the rules of my JQuery Validation Plugin...e.g $("#setAdminUser").validate({ rules:{ sEmail: { required: function(){ // Replicate my on blur ajax email call here } }, messages:{ sEmail: { required: "this email already exists" } }); Wondering if there is anyway of achieving this? Many thanks

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  • Blog - BlogPost - BlogPostComment vs Blog - Post - Comment

    - by Anton Gogolev
    Don't really know how to formulate the title, but it should be pretty obvious from the example. More specifically, what rules do you use for naming "dependent" classes. For example, Blog is a pretty descriptive name itself, but how do I deal with posts? BlogPost or Post? Clearly, first name clearly expresses that it's a "subordinate" class, but this can quickly get out of hand with BlogPostComment, BlogPostCommentAttachment, etc. Post, on the other hand, looks like an entity completely unrelated to Blog and is easier on the eye. What are your rules/best practices?

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  • Cannot get NLogViewer to receive msgs from local machine

    - by slolife
    I cannot get NLogViewer to receive msgs from local machine. My machine is Windows 7. I am able to get a remote machine to send NLog messages to my local box and NLogViewer on my local box shows the message fine. But, if I run an app locally, and config NLog to spit messages to my local box, NLogViewer doesn't get the messages. Here's my config: <targets> <target name="viewer" xsi:type="NLogViewer" address="udp://localhost:4050"/> </targets> <rules> <logger name="*" minlevel="Info" writeTo="viewer" /> <rules> Is it Windows 7 security? I have config'd Windows Firewall to allow UDP port 4050 inbound and outbound. My apps are an ASP.NET site and a few windows services.

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  • Optimize css vs Google page speed is messing with me

    - by The Disintegrator
    I'm using google page speed and it's telling me my css is inefficient... Very inefficient rules (good to fix on any page): * table.fancy thead td Tag key with 2 descendant selectors and Class overly qualified with tag * table.fancy tfoot td Tag key with 2 descendant selectors and Class overly qualified with tag The css rules are table.fancy {border: 1px solid white; padding:5px} table.fancy td {background:#656165} table.fancy thead td, table.fancy tfoot td {background:#767276} I want the header and footer in a different background color than the body of the table (a data table) On what grounds this is inefficient? How to make it more efficient? I will not add a class to the thead and tfoot for googles's sake.

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  • How to get Xvfb to work on 32 bit color

    - by Robus
    Can anybody tell me how to get Xvfb to work on 32bit color? Vnc4server works fine for example, but didn't fit my purpose. > /etc/X11# Xvfb :1 -screen 0 1600x1200x24 error opening security policy file /etc/X11/xserver/SecurityPolicy (EE) XKB: Couldn't open rules file /usr/share/X11/xkb/rules/base Could not init font path element /usr/share/fonts/X11/cyrillic, removing from list! [config/hal] couldn't initialise context: (null) ((null)) FreeFontPath: FPE "/usr/share/fonts/X11/misc" refcount is 2, should be 1; fixing. Aka - it works, while: > /etc/X11# Xvfb :1 -screen 0 1600x1200x32 Fatal server error: Couldn't add screen 0

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  • Windows 7 SP1 not being offered on Windows Update

    - by Ian Boyd
    i have no option to install Windows 7 Service Pack 1 (SP1) on my computer. Why is the option to install Windows 7 SP1 missing from Windows Update? i'm less interested in why the option is missing, and more interested in how to diagnose why the option to install Windows 7 SP1 is being hidden. Following the suggestions in KB2498452 - You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates: Confirm that Windows 7 SP1 is not already installed and that you are not running a prerelease version of Windows 7 SP1 i am not already running SP1, or a pre-release SP1: Check for pending updates Update 976902 may have to be installed on your computer before Windows 7 SP1 will be offered in Windows Update. i already have 976902 installed: Verify that an incompatible version of SafeCentral is not installed on your computer Windows SP1 may not appear in Windows Update if certain versions of SafeCentral are installed on your computer. SafeCentral is a security program that is manufactured by SafeCentral, Inc. i do not have SafeCentral installed (i've never heard of such a thing): Check whether you have Intel integrated graphics driver Igdkmd32.sys or Igdkmd64.sys and whether you upgraded the driver i do not have an Intel GMA: Make sure that you did not use vLite to customize your Windows 7 installation i did not use vLite to customize my Windows 7 installation. Again, i've never heard of such a thing. Update One: Here's proof that i've checked for updates "today" (3/2/2011): And that i'm not being presented the option of installing SP1 (i dispatched an update to Silverlight and a fix for IE9 being hosted in a Direct2D or Direct3D application; so updates themselves do work): Update Two Tried the Windows Update Troubleshooter: Window 7 Service Pack 1 is still not available. Update Three Here is the tail end of windowsupdate.log. It speaks of Evaluating application rules: Found 2 updates and 65 categories in search; evaluated appl. rules of 1324 out of 1832 deployed entities These must be the rules that say i'm not allowed to see SP1: 2011-03-03 09:21:08:091 924 db4 AU Triggering AU detection through DetectNow API 2011-03-03 09:21:08:091 924 db4 AU Triggering Online detection (interactive) 2011-03-03 09:21:08:091 924 950 AU ############# 2011-03-03 09:21:08:092 924 950 AU ## START ## AU: Search for updates 2011-03-03 09:21:08:092 924 950 AU ######### 2011-03-03 09:21:08:093 924 950 AU <<## SUBMITTED ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:08:093 924 ca8 Agent ************* 2011-03-03 09:21:08:093 924 ca8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2011-03-03 09:21:08:093 924 ca8 Agent ********* 2011-03-03 09:21:08:093 924 ca8 Agent * Online = Yes; Ignore download priority = No 2011-03-03 09:21:08:093 924 ca8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2011-03-03 09:21:08:093 924 ca8 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2011-03-03 09:21:08:093 924 ca8 Agent * Search Scope = {Machine} 2011-03-03 09:21:08:094 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:097 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:287 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:289 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:292 924 ca8 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab 2011-03-03 09:21:08:292 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2011-03-03 09:21:08:294 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:354 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2011-03-03 09:21:08:356 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:356 924 ca8 Setup Checking for agent SelfUpdate 2011-03-03 09:21:08:356 924 ca8 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385 2011-03-03 09:21:08:357 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:359 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:418 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:420 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:422 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2011-03-03 09:21:08:424 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:655 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2011-03-03 09:21:08:658 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:659 924 ca8 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident 2011-03-03 09:21:08:659 924 ca8 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2011-03-03 09:21:08:808 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:08:810 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:872 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:08:874 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:876 924 ca8 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2011-03-03 09:21:08:877 924 ca8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2011-03-03 09:21:13:958 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:13:960 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:14:083 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:14:085 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:14:087 924 ca8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2011-03-03 09:21:14:087 924 ca8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2011-03-03 09:21:14:395 924 ca8 Agent * Added update {414642E2-5F20-4AD1-AA5A-773061238B5F}.101 to search result 2011-03-03 09:21:14:395 924 ca8 Agent * Added update {56D5FC3D-9AC8-44F1-A248-8C397A24D02F}.100 to search result 2011-03-03 09:21:14:395 924 ca8 Agent * Found 2 updates and 65 categories in search; evaluated appl. rules of 1324 out of 1832 deployed entities 2011-03-03 09:21:14:396 924 ca8 Agent ********* 2011-03-03 09:21:14:396 924 ca8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2011-03-03 09:21:14:396 924 ca8 Agent ************* 2011-03-03 09:21:14:404 924 ce0 AU >>## RESUMED ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:14:404 924 ce0 AU # 2 updates detected 2011-03-03 09:21:14:404 924 ce0 AU ######### 2011-03-03 09:21:14:404 924 ce0 AU ## END ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:14:404 924 ce0 AU ############# 2011-03-03 09:21:14:404 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:405 924 ce0 AU ############# 2011-03-03 09:21:14:405 924 ce0 AU ## START ## AU: Refresh featured updates info 2011-03-03 09:21:14:405 924 ce0 AU ######### 2011-03-03 09:21:14:405 924 ce0 AU No featured updates available. 2011-03-03 09:21:14:405 924 ce0 AU ######### 2011-03-03 09:21:14:405 924 ce0 AU ## END ## AU: Refresh featured updates info 2011-03-03 09:21:14:405 924 ce0 AU ############# 2011-03-03 09:21:14:405 924 ce0 AU No featured updates notifications to show 2011-03-03 09:21:14:405 924 ce0 AU AU setting next detection timeout to 2011-03-04 08:03:53 2011-03-03 09:21:14:405 924 ce0 AU Setting AU scheduled install time to 2011-03-04 08:00:00 2011-03-03 09:21:14:405 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:406 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:407 924 db4 AU Getting featured update notifications. fIncludeDismissed = true 2011-03-03 09:21:14:408 924 db4 AU No featured updates available. 2011-03-03 09:21:19:396 924 ca8 Report REPORT EVENT: {633538B3-030E-4CAD-BE6B-33C6ED65AFF1} 2011-03-03 09:21:14:395-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates. 2011-03-03 09:21:19:396 924 ca8 Report CWERReporter finishing event handling. (00000000) i'm less interested in why the option to install Windows 7 SP1 is missing, and more interested in how to diagnose why the option to install Windows 7 SP1 is being hidden. The KB article says that SP1 will not be offered if your machine doesn't meet some secret special criteria. How can i discover what that secret criteria is? i presume it is logged somewhere. Nor am i particularly interested in a direct download link. i want to learn here. i want to be able to diagnose (i.e. in the future) why an update is not being offered. i'm a superuser here. Rather than others coming up with a checklist of things to try, i want to be able to come up with the checklist.

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