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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • Windows Phone 7 : Dragging and flicking UI controls

    - by TechTwaddle
    Who would want to flick and drag UI controls!? There might not be many use cases but I think some concepts here are worthy of a post. So we will create a simple silverlight application for windows phone 7, containing a canvas element on which we’ll place a button control and an image and then, as the title says, drag and flick the controls. Here’s Mainpage.xaml, <Grid x:Name="LayoutRoot" Background="Transparent">   <Grid.RowDefinitions>     <RowDefinition Height="Auto"/>     <RowDefinition Height="*"/>   </Grid.RowDefinitions>     <!--TitlePanel contains the name of the application and page title-->   <StackPanel x:Name="TitlePanel" Grid.Row="0" Margin="12,17,0,28">     <TextBlock x:Name="ApplicationTitle" Text="KINETICS" Style="{StaticResource PhoneTextNormalStyle}"/>     <TextBlock x:Name="PageTitle" Text="drag and flick" Margin="9,-7,0,0" Style="{StaticResource PhoneTextTitle1Style}"/>   </StackPanel>     <!--ContentPanel - place additional content here-->   <Grid x:Name="ContentPanel" Grid.Row="1" >     <Canvas x:Name="MainCanvas" HorizontalAlignment="Stretch" VerticalAlignment="Stretch">       <Canvas.Background>         <LinearGradientBrush StartPoint="0 0" EndPoint="0 1">           <GradientStop Offset="0" Color="Black"/>           <GradientStop Offset="1.5" Color="BlanchedAlmond"/>         </LinearGradientBrush>       </Canvas.Background>     </Canvas>   </Grid> </Grid> the second row in the main grid contains a canvas element, MainCanvas, with its horizontal and vertical alignment set to stretch so that it occupies the entire grid. The canvas background is a linear gradient brush starting with Black and ending with BlanchedAlmond. We’ll add the button and image control to this canvas at run time. Moving to Mainpage.xaml.cs the Mainpage class contains the following members, public partial class MainPage : PhoneApplicationPage {     Button FlickButton;     Image FlickImage;       FrameworkElement ElemToMove = null;     double ElemVelX, ElemVelY;       const double SPEED_FACTOR = 60;       DispatcherTimer timer; FlickButton and FlickImage are the controls that we’ll add to the canvas. ElemToMove, ElemVelX and ElemVelY will be used by the timer callback to move the ui control. SPEED_FACTOR is used to scale the velocities of ui controls. Here’s the Mainpage constructor, // Constructor public MainPage() {     InitializeComponent();       AddButtonToCanvas();       AddImageToCanvas();       timer = new DispatcherTimer();     timer.Interval = TimeSpan.FromMilliseconds(35);     timer.Tick += new EventHandler(OnTimerTick); } We’ll look at those AddButton and AddImage functions in a moment. The constructor initializes a timer which fires every 35 milliseconds, this timer will be started after the flick gesture completes with some inertia. Back to AddButton and AddImage functions, void AddButtonToCanvas() {     LinearGradientBrush brush;     GradientStop stop1, stop2;       Random rand = new Random(DateTime.Now.Millisecond);       FlickButton = new Button();     FlickButton.Content = "";     FlickButton.Width = 100;     FlickButton.Height = 100;       brush = new LinearGradientBrush();     brush.StartPoint = new Point(0, 0);     brush.EndPoint = new Point(0, 1);       stop1 = new GradientStop();     stop1.Offset = 0;     stop1.Color = Colors.White;       stop2 = new GradientStop();     stop2.Offset = 1;     stop2.Color = (Application.Current.Resources["PhoneAccentBrush"] as SolidColorBrush).Color;       brush.GradientStops.Add(stop1);     brush.GradientStops.Add(stop2);       FlickButton.Background = brush;       Canvas.SetTop(FlickButton, rand.Next(0, 400));     Canvas.SetLeft(FlickButton, rand.Next(0, 200));       MainCanvas.Children.Add(FlickButton);       //subscribe to events     FlickButton.ManipulationDelta += new EventHandler<ManipulationDeltaEventArgs>(OnManipulationDelta);     FlickButton.ManipulationCompleted += new EventHandler<ManipulationCompletedEventArgs>(OnManipulationCompleted); } this function is basically glorifying a simple task. After creating the button and setting its height and width, its background is set to a linear gradient brush. The direction of the gradient is from top towards bottom and notice that the second stop color is the PhoneAccentColor, which changes along with the theme of the device. The line,     stop2.Color = (Application.Current.Resources["PhoneAccentBrush"] as SolidColorBrush).Color; does the magic of extracting the PhoneAccentBrush from application’s resources, getting its color and assigning it to the gradient stop. AddImage function is straight forward in comparison, void AddImageToCanvas() {     Random rand = new Random(DateTime.Now.Millisecond);       FlickImage = new Image();     FlickImage.Source = new BitmapImage(new Uri("/images/Marble.png", UriKind.Relative));       Canvas.SetTop(FlickImage, rand.Next(0, 400));     Canvas.SetLeft(FlickImage, rand.Next(0, 200));       MainCanvas.Children.Add(FlickImage);       //subscribe to events     FlickImage.ManipulationDelta += new EventHandler<ManipulationDeltaEventArgs>(OnManipulationDelta);     FlickImage.ManipulationCompleted += new EventHandler<ManipulationCompletedEventArgs>(OnManipulationCompleted); } The ManipulationDelta and ManipulationCompleted handlers are same for both the button and the image. OnManipulationDelta() should look familiar, a similar implementation was used in the previous post, void OnManipulationDelta(object sender, ManipulationDeltaEventArgs args) {     FrameworkElement Elem = sender as FrameworkElement;       double Left = Canvas.GetLeft(Elem);     double Top = Canvas.GetTop(Elem);       Left += args.DeltaManipulation.Translation.X;     Top += args.DeltaManipulation.Translation.Y;       //check for bounds     if (Left < 0)     {         Left = 0;     }     else if (Left > (MainCanvas.ActualWidth - Elem.ActualWidth))     {         Left = MainCanvas.ActualWidth - Elem.ActualWidth;     }       if (Top < 0)     {         Top = 0;     }     else if (Top > (MainCanvas.ActualHeight - Elem.ActualHeight))     {         Top = MainCanvas.ActualHeight - Elem.ActualHeight;     }       Canvas.SetLeft(Elem, Left);     Canvas.SetTop(Elem, Top); } all it does is calculate the control’s position, check for bounds and then set the top and left of the control. OnManipulationCompleted() is more interesting because here we need to check if the gesture completed with any inertia and if it did, start the timer and continue to move the ui control until it comes to a halt slowly, void OnManipulationCompleted(object sender, ManipulationCompletedEventArgs args) {     FrameworkElement Elem = sender as FrameworkElement;       if (args.IsInertial)     {         ElemToMove = Elem;           Debug.WriteLine("Linear VelX:{0:0.00}  VelY:{1:0.00}", args.FinalVelocities.LinearVelocity.X,             args.FinalVelocities.LinearVelocity.Y);           ElemVelX = args.FinalVelocities.LinearVelocity.X / SPEED_FACTOR;         ElemVelY = args.FinalVelocities.LinearVelocity.Y / SPEED_FACTOR;           timer.Start();     } } ManipulationCompletedEventArgs contains a member, IsInertial, which is set to true if the manipulation was completed with some inertia. args.FinalVelocities.LinearVelocity.X and .Y will contain the velocities along the X and Y axis. We need to scale down these values so they can be used to increment the ui control’s position sensibly. A reference to the ui control is stored in ElemToMove and the velocities are stored as well, these will be used in the timer callback to access the ui control. And finally, we start the timer. The timer callback function is as follows, void OnTimerTick(object sender, EventArgs e) {     if (null != ElemToMove)     {         double Left, Top;         Left = Canvas.GetLeft(ElemToMove);         Top = Canvas.GetTop(ElemToMove);           Left += ElemVelX;         Top += ElemVelY;           //check for bounds         if (Left < 0)         {             Left = 0;             ElemVelX *= -1;         }         else if (Left > (MainCanvas.ActualWidth - ElemToMove.ActualWidth))         {             Left = MainCanvas.ActualWidth - ElemToMove.ActualWidth;             ElemVelX *= -1;         }           if (Top < 0)         {             Top = 0;             ElemVelY *= -1;         }         else if (Top > (MainCanvas.ActualHeight - ElemToMove.ActualHeight))         {             Top = MainCanvas.ActualHeight - ElemToMove.ActualHeight;             ElemVelY *= -1;         }           Canvas.SetLeft(ElemToMove, Left);         Canvas.SetTop(ElemToMove, Top);           //reduce x,y velocities gradually         ElemVelX *= 0.9;         ElemVelY *= 0.9;           //when velocities become too low, break         if (Math.Abs(ElemVelX) < 1.0 && Math.Abs(ElemVelY) < 1.0)         {             timer.Stop();             ElemToMove = null;         }     } } if ElemToMove is not null, we get the top and left values of the control and increment the values with their X and Y velocities. Check for bounds, and if the control goes out of bounds we reverse its velocity. Towards the end, the velocities are reduced by 10% every time the timer callback is called, and if the velocities reach too low values the timer is stopped and ElemToMove is made null. Here’s a short video of the program, the video is a little dodgy because my display driver refuses to run the animations smoothly. The flicks aren’t always recognised but the program should run well on an actual device (or a pc with better configuration), You can download the source code from here: ButtonDragAndFlick.zip

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  • SOA Specialization update

    - by Jürgen Kress
    SOA Specialization is taking off, more and more customers ask for Specialized Partners, make sure you start your own Specialization. To align the number of required Oracle Service-Oriented Architecture Certified Implementation Specialist we reduced them from 4 to 2 consultants. For details on Specialization please see SOA & Application Grid Specialization Guide  SOA & Application Grid Specialization Checklist Thanks for all the partners who became SOA Specialized in 2010! Accenture & Infosys Technologies Limited & Atos Origin & CedarCrestone, Inc. & FUJITSU & OPITZ CONSULTING GmbH& Zensar Technologies & ECS Team & Zirous Inc  Your company is missing? Make sure you add the SOA Specialization information in your solutions catalog For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Specialization,SOA,soacommunity,OPN,Oracle,Jürgen Kress,solutions catalog

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  • Essbase - FormatString

    - by THE
    A look at the documentation for "Typed Measures" shows:"Using format strings, you can format the values (cell contents) of Essbase database members in numeric type measures so that they appear, for query purposes, as text, dates, or other types of predefined values. The resultant display value is the cell’s formatted value (FORMATTED_VALUE property in MDX). The underlying real value is numeric, and this value is unaffected by the associated formatted value."To actually switch ON the use of typed measures in general, you need to navigate to the outline properties: open outline select properties change "Typed Measures enable" to TRUE (click to enlarge) As an example, I created two additional members in the ASOSamp outline. - A member "delta Price" in the Measures (Accounts) Dimension with the Formula: ([Original Price],[Curr_year])-([Original Price],[Prev_year])This is equivalent to the Variance Formula used in the "Years" Dimension. - A member "Var_Quickview" in the "Years" Dimension with the same formula as the "Variance" Member.This will be used to simply display a second cell with the same underlying value as Variance - but formatted using Format String hence enabling BOTH in the same report. (click to enlarge) In the outline you now select the member you want the Format String associated with and change the "associated Format String" in the Member Properties.As you can see in this example an IIF statement reading:MdxFormat(IIF(CellValue()< 0,"Negative","Positive" ) ) has been chosen for both new members.After applying the Format String changes and running a report via SmartView, the result is: (click to enlarge) reference: Essbase Database Admin Guide ,Chapter 12 "Working with Typed Measures "

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  • Harnessing the Power of WebLogic and Coherence, November 5, 2013

    - by Carlos Chang
    Register now for OTN Virtual Developer DayHarnessing the Power of WebLogic and Coherence, November 5, 2013 Join us for Oracle Technology Network's Virtual Developer Day, a new, free, hands-on virtual developer workshop. Java Developers and Architects can attend live, moderated sessions and hands-on labs to learn how to leverage existing skills to take advantage of features in Oracle WebLogic and Oracle Coherence, core components of Oracle's Cloud Application Foundation.   There will be live chats w/ Oracle tech staff throughout the event.  Check it out.

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  • Hidden Gems: Accelerating Oracle Data Integrator with SOA, Groovy, SDK, and XML

    - by Alex Kotopoulis
    On the last day of Oracle OpenWorld, we had a final advanced session on getting the most out of Oracle Data Integrator through the use of various advanced techniques. The primary way to improve your ODI processes is to choose the optimal knowledge modules for your load and take advantage of the optimized tools of your database, such as OracleDataPump and similar mechanisms in other databases. Knowledge modules also allow you to customize tasks, allowing you to codify best practices that are consistently applied by all integration developers. ODI SDK is another very powerful means to automate and speed up your integration development process. This allows you to automate Life Cycle Management, code comparison, repetitive code generation and change of your integration projects. The SDK is easily accessible through Java or scripting languages such as Groovy and Jython. Finally, all Oracle Data Integration products provide services that can be integrated into a larger Service Oriented Architecture. This moved data integration from an isolated environment into an agile part of a larger business process environment. All Oracle data integration products can play a part in thisracle GoldenGate can integrate into business event streams by processing JMS queues or publishing new events based on database transactions. Oracle GoldenGate can integrate into business event streams by processing JMS queues or publishing new events based on database transactions. Oracle Data Integrator allows full control of its runtime sessions through web services, so that integration jobs can become part of business processes. Oracle Data Service Integrator provides a data virtualization layer over your distributed sources, allowing unified reading and updating for heterogeneous data without replicating and moving data. Oracle Enterprise Data Quality provides data quality services to cleanse and deduplicate your records through web services.

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  • Posting over at LIV Interactive

    - by D'Arcy Lussier
    First, no no no, I’m not leaving GWB! What I am going to be doing is contributing my business-focussed posts to a professional community that fellow Winnipegger Coree Francisco created called LIVInteractive! LIVInteractive publishes articles on business, design, development, content (marketing, copy, etc.), and community…and has some fantastic contributors providing new content regularly! Head on over and check the site out…lots of great info to be had! D

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  • Converting .docx to pdf (or .doc to pdf, or .doc to odt, etc.) with libreoffice on a webserver on the fly using php

    - by robertphyatt
    Ok, so I needed to convert .docx files to .pdf files on the fly, but none of the free php libraries that were available let me do it on my server (a webservice was not good enough). Basically either I needed to pay for a library (and have it maybe suck) or just deal with the free ones that didn't convert the formatting well enough. Not good enough! I found that LibreOffice (OpenOffice's successor) allows command line conversion using the LibreOffice conversion engine (which DID preserve the formatting like I wanted and generally worked great). I loaded the latest version of Ubuntu (http://www.ubuntu.com/download/ubuntu/download) onto my Virtual Box (https://www.virtualbox.org/wiki/Downloads) on my computer and found that I was able to easily convert files using the commandline like this: libreoffice --headless -convert-to pdf fileToConvert.docx -outdir output/path/for/pdf I thought: sweet...but I don't have admin rights on my host's web server. I tried to use a "portable" version of LibreOffice that I obtained from http://portablelinuxapps.org/ but I was unable to get it to work on my host's webserver, because my host's webserver didn't have all the dependencies (Dependency Hell! http://en.wikipedia.org/wiki/Dependency_hell) I was at a loss of how to make it work, until I ran across a cool project made by a Ph.D. student (Philip J. Guo) at Stanford called CDE: http://www.stanford.edu/~pgbovine/cde.html I will let you look at his explanations of how it works (I followed what he did in http://www.youtube.com/watch?feature=player_embedded&v=6XdwHo1BWwY, starting at about 32:00 as well as the directions on his site), but in short, it allows one to avoid dependency hell by copying all the files used when you run certain commands, recreating the linux environment where the command worked. I was able to use this to run LibreOffice without having to resort to someone's portable version of it, and it worked just like it did when I did it on Ubuntu with the command above, with a tweak: I needed to run the wrapper of LibreOffice the CDE generated. So, below is my PHP code that calls it. In this code snippet, the filename to be copied is passed in as $_POST["filename"]. I copy the file to the same spot where I originally converted the file, convert it, copy it back and then delete all the files (so that it doesn't start growing exponentially). I did it this way because I wasn't able to make it work otherwise on the webserver. If there is a linux + webserver ninja out there that can figure out how to make it work without doing this, I would be interested to know what you did. Please post a comment or something if you did that. <?php //first copy the file to the magic place where we can convert it to a pdf on the fly copy($time.$_POST["filename"], "../LibreOffice/cde-package/cde-root/home/robert/Desktop/".$_POST["filename"]); //change to that directory chdir('../LibreOffice/cde-package/cde-root/home/robert'); //the magic command that does the conversion $myCommand = "./libreoffice.cde --headless -convert-to pdf Desktop/".$_POST["filename"]." -outdir Desktop/"; exec ($myCommand); //copy the file back copy("Desktop/".str_replace(".docx", ".pdf", $_POST["filename"]), "../../../../../documents/".str_replace(".docx", ".pdf", $_POST["filename"])); //delete all the files out of the magic place where we can convert it to a pdf on the fly $files1 = scandir('Desktop'); //my files that I generated all happened to start with a number. $pattern = '/^[0-9]/'; foreach ($files1 as $value) { preg_match($pattern, $value, $matches); if(count($matches) ?> 0) { unlink("Desktop/".$value); } } //changing the header to the location of the file makes it work well on androids header( 'Location: '.str_replace(".docx", ".pdf", $_POST["filename"]) ); ?> And here is the tar.gz file I generated I generated with CDE. To duplicate what I did exactly, put the tar.gz file in a folder somewhere. I will call that folder the "root". Make a new folder called "documents" in the "root" folder. Unpack the tar.gz and run the php script above from the "documents" folder. Success! I made a truly portable version of LibreOffice that can convert files on the fly on a webserver using 100% free, open source software!

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  • JD Edwards Customers - Build your case to Attend Oracle OpenWorld

    This Podcast will cover Oracle OpenWorld's value add to JD Edwards customers. Hear how you can build a case to attend that will benefit you and the future of your organization, including the opportunity to meet with JD Edwards partners who bring the best of breed services and solutions to you. For more information about OpenWorld, click here. Also, call your SYSTIME representative to learn more at [email protected]. You don't want to miss this opportunity. We hope to see you in San Francisco!

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  • TODO Formatting

    - by charlie.mott
    Article Source: http://geekswithblogs.net/charliemott TODO's should only be used for a short period of time to remind you that something needs to be done. They should then be addressed as soon as possible. In order to know who owns a TODO task and how long it’s been outstanding, my company uses the following standard for TODO formatting: Format:     // TODO : Owner Initials – Date Created – Description of task. Sample:     // TODO: CM – 2012/01/20 – Move this class to a new location so it can be reused. Using this pattern makes it easy to use the Resharper TODO explorer. The Carrot In order to make it easy for developers to apply this rule, a code snippet can be created in Visual Studio. Even better, I created a Resharper template. This gives the facility to use the current user name and current date macros. image This actually makes the formatting look like this. Sample:     // TODO: cmott – 2012/01/20 – Move this class to a new location so it can be reused. The Stick How to you enforce such a rule? I tried to create a custom Resharper Highlighting Pattern to perform custom code analysis inspection for deviations from this pattern. However, I did not have any success. The find dialog would not accept // text. If I work it out, I will update this blog post. StyleCop Instead I created a custom StyleCop rule. I followed the approach used with the StyleCop Contrib project. This provides a simple to use base class and easy to use unit testing framework. I will upload this todo format analyzer as a patch to that project. image

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  • Getting started with tuning your SOA/BPM database using AWR

    - by Mark Nelson
    In order to continue to get good performance from your SOA or BPM 11g server, you will want to periodically check your database – the one you are storing your SOAINFRA schema in – to see if there are any performance issues there. This article provides a very brief introduction to the use of the Automatic Workload Repository (AWR) in the Oracle Database and what to look for in the reports for your SOA/BPM environment. READ MORE >>

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  • Additional new material WebLogic Community 2013

    - by JuergenKress
    Load Balancing T3 Initial Context Retrieval for WebLogic using Oracle Traffic Director Demystifying WebLogic and Fusion Middleware Management WebLogic Server- Integrated & Optimized w/ Best of Breed Oracle Offerings to Turbo Charge your Applications Get a Bird’s-Eye View of IT Architecture: IT Strategies from Oracle IT Strategies from Oracle, a complimentary authorized library of guidelines and reference architectures, can help you put together a strong IT architecture that takes into account individual technology components as well as big-picture IT concepts and strategies. Read More. Deploying Oracle Application Development Framework Applications on Oracle Java Cloud Service and Oracle Database Cloud Service With the new Oracle Cloud environment you no longer have to maintain an Oracle WebLogic server or a database server of your own – you can instead use instances hosted on Oracle Cloud. More Oracle Application Development Framework Development with Eclipse Oracle Enterprise Pack for Eclipse now provides even more Oracle Application Development Framework tooling with each release. Check out this new tutorial on Oracle Enterprise Pack for Eclipse 12.1.1.2. Oracle WebLogic Devcast Series Join us for the March 28 Oracle WebLogic Devcast Webcast, “What to Expect from Maven on Oracle WebLogic,” featuring Pyounguk Cho, Oracle’s principal product manager. Learn what developers can expect when utilizing Apache Maven with Oracle WebLogic. Customer Webcasts: WebLogic Devcast Series – Register Leveraging Third-Party Libraries to Create and Deploy Applications to Oracle Cloud Oracle ADF: Tuning Application Module Pools and Connection Pools WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • When to use each user research method

    - by user12277104
    There are a lot of user research methods out there, but sometimes we get stuck in a rut, conducting all formative usability testing before coding, or running surveys to gather satisfaction data. I'll be the first to admit that it happens to me, but to get out of a rut, it just takes a minute to look at where I am in the design & development cycle, what kind(s) of data I need, and what methods are available to me. We need reminders, or refreshers, every once in a while. One tool I've found useful is a graphic organizer that I created many years ago. It's been through several revisions, as I've adapted it to the product cycles of the places I've worked, changed my mind about how to categorize it, and added methods that I've used or created over time. I shared a version of this table at the 2012 International UPA conference, and I was contacted by someone yesterday who wanted to use it in a university course on user-center design. I was flattered at the the thought, but embarrassed, because I was sure it needed updating -- that was a year ago, after all. But I opened it today, and really, there's not much I'd change -- sure, I could add some nuance regarding what types of formative testing, such as modality (remote, unmoderated remote, or in-person) or flavor of testing (RITE, RITE-Krug, comparative, performance), but I think it's pretty much ok as is. Click on the image below, to get the full-size PDF. And whether it's entirely "right" or "wrong" isn't the whole value of looking at these methods across the product lifecycle. The real value lies in the reminder that I have options. And what those options are change as the field changes, so while I don't expect this graphic to have an eternal shelf life, it's still ok a year after I last updated it. That said, if you find something missing or out of place, let me know :) 

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  • Virtual Networks in Oracle Solaris - Part 5

    - by user12616590
               A         long         time      ago in a    blogosphere   far, far away... I wrote four blog entries to describe the new network virtualization features that were in Solaris 11 Express: Part 1 introduced the concept of network virtualization and listed the basic virtual network elements. Part 2 expanded on the concepts and discussed the resource management features. Part 3 demonstrated the creation of some of these virtual network elements. Part 4 demonstrated the network resource controls. I had planned a final entry that added virtual routers to the list of virtual network elements, but Jeff McMeekin wrote a paper that discuses the same features. That paper is available at OTN. And this Jeff can't write any better than that Jeff... All of the features described in those blog entries and that paper are also available in Solaris 11. It is possible that some details have changed, but the vast majority of the content is unchanged.

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  • Oracle ADF and Simplified UI Apps: I18n Feng Shui on Display

    - by ultan o'broin
    I demoed the Hebrew language version of Oracle Sales Cloud Release 8 live in Israel recently. The crowd was yet again wowed by the simplified UI (SUI). I’ve now spent some time playing around with most of the 23 language versions, or the NLS (Natural Language Support) versions as we’d call them, available in Release 8. Hebrew Oracle Sales Cloud Release 8 The simplified UI is built using 100% Oracle ADF. This framework is a great solution for developers to productively build tablet-first, mobility-driven apps for users who work and live using natural languages other than English. Oracle ADF’s internationalization (i18n) relies on built-in Java and Unicode,  packing in i18n goodness such as Bi-Di (or bi-directional) flipping of pages, locale-enabled resource bundles, date and time support, and so on. Comparing German (left) and Hebrew Bi-Di (right) page components in the simplified UI. Note the change in the direction of the arrows and positions of the text. So, developers who need to build global apps don’t have to do anything special when using Oracle ADF components, all thanks to the baked-in UX Feng Shui, as Grant Ronald of the ADF team would say to the UK Oracle User Group. Find out more  about  ADF i18n from Frédéric Desbiens (@blueberrycoder)  on the ADF Architecture TV channel.

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  • Finding Leaders Breakfasts - Adelaide and Perth

    - by rdatson-Oracle
    HR Executives Breakfast Roundtables: Find the best leaders using science and social media! Perth, 22nd July & Adelaide, 24th July What is leadership in the 21st century? What does the latest research tell us about leadership? How do you recognise leadership qualities in individuals? How do you find individuals with these leadership qualities, hire and develop them? Join the Neuroleadership Institute, the Hay Group, and Oracle to hear: 1. the latest neuroscience research about human bias, and how it applies to finding and building better leaders; 2. the latest techniques to recognise leadership qualities in people; 3. and how you can harness your people and social media to find the best people for your company. Reflect on your hiring practices at this thought provoking breakfast, where you will be challenged to consider whether you are using best practices aimed at getting the right people into your company. Speakers Abigail Scott, Hay Group Abigail is a UK registered psychologist with 10 years international experience in the design and delivery of talent frameworks and assessments. She has delivered innovative assessment programmes across a range of organisations to identify and develop leaders. She is experienced in advising and supporting clients through new initiatives using evidence-based approach and has published a number of research papers on fairness and predictive validity in assessment. Karin Hawkins, NeuroLeadership Institute Karin is the Regional Director of NeuroLeadership Institute’s Asia-Pacific region. She brings over 20 years experience in the financial services sector delivering cultural and commercial results across a variety of organisations and functions. As a leadership risk specialist Karin understands the challenge of building deep bench strength in teams and she is able to bring evidence, insight, and experience to support executives in meeting today’s challenges. Robert Datson, Oracle Robert is a Human Capital Management specialist at Oracle, with several years as a practicing manager at IBM, learning and implementing latest management techniques for hiring, deploying and developing staff. At Oracle he works with clients to enable best practices for HR departments, and drawing the linkages between HR initiatives and bottom-line improvements. Agenda 07:30 a.m. Breakfast and Registrations 08:00 a.m. Welcome and Introductions 08:05 a.m. Breaking Bias in leadership decisions - Karin Hawkins 08:30 a.m. Identifying and developing leaders - Abigail Scott 08:55 a.m. Finding leaders, the social way - Robert Datson 09:20 a.m. Q&A and Closing Remarks 09:30 a.m. Event concludes If you are an employee or official of a government organisation, please click here for important ethics information regarding this event. To register for Perth, Tuesday 22nd July, please click HERE To register for Adelaide, Thursday 24th July, please click HERE 1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contact: To register or have questions on the event? Contact Aaron Tait on +61 2 9491 1404

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  • AVIO Academy - ADF w/Oracle BPM

    - by BPMWarrior
    Oracle Platinum Partner AVIO Consulting is excited to announce the launch of the industry’s first ADF with Oracle BPM developer training program.  This training program is for any prospects or customers that could benefit from a better understanding of Oracle ADF and Oracle BPM.    Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop .     What it is: ·         Industry’s first ADF with Oracle BPM training program ·         3-day workshop showcasing application development using ADF with Oracle BPM Suite   Training Purpose: Teaches developers how to use Oracle Application Development Framework (ADF) with the Oracle Business Process Management (BPM) Suite.  The workshop is the only one of its kind on the market today.  During the course, students gain a better understanding of Oracle ADF, and the nuances of making it work with Oracle BPM.   Course Overview This course in AVIO’s BPM series, consists of 11 hands-on lessons designed specifically for developers.   It provides a comprehensive overview of ADF and Oracle BPM concepts, and step-by-step easy to follow instructions for creating and integrating ADF user interfaces with Oracle BPM processes.  Students leave the workshop with the working versions of the projects they build for their future reference.  Rather than just frantically clicking through the lessons, concepts are thoroughly explained and demonstrated.  Students leave understanding the best practices AVIO established during years of developing ADF solutions for Oracle BPM and SOA.   AVIO Academy This new workshop is offered through AVIO Academy, the only program with curriculum specifically developed for the most recent version of the Oracle BPM Suite. The academy specializes in hands-on role based training that uses an organization’s own processes for a more practical learning experience.   Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop. If you have any questions please contact Brandon Dean at [email protected]

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  • Networking beim Vertriebsstammtisch

    - by A&C Redaktion
    Kennen Sie schon die Oracle Vertriebsstammtische? Mit dem neuen Format bieten wir unseren Partnern Networking in der reinster Form! Unsere Stammtische richten sich an alle Partner, die zuverlässige Informationen aus erster Hand möchten. Als Hersteller der weltweit umfassendsten Palette offener Unternehmenssoftware und Hardware bietet Oracle ein vollständiges Produktportfolio an. Diskutieren Sie mit uns über die gemeinsamen Chancen, die sich aus dem Ansatz „Engineered Systems“ und „Oracle on Oracle“ ergeben. Welche Synergien können wir erfolgreich gemeinsam nutzen, um den Markt zu erobern? Nehmen Sie teil und spüren Sie die Philosphie, die von den Teilnehmern unserer Partner gelebt werden soll. Im Anschluss an den fachlichen Teil laden wir Sie herzlich zum praktischen Teil des interaktiven Austausches ein! Die Teilnahme ist ausschließlich Oracle Partnern mit einer gültigen Oracle PartnerNetwork Mitgliedschaft vorbehalten und, unter Beachtung der aktuellen Teilnahmebedingungen, kostenlos. Agenda: 15:00-17:00 Alles zu den Software- und Hardware Produktneuheiten von der Oracle OpenWorld 17:00-17:30 Um 17:00 Uhr bitten wir alle Teilnehmer und Referenten, in eine Kochschule in direkter Nähe zu gehen/zu fahren - um dort den kulinarischen Part zu erleben: gemeinsam kochen, diskutieren und essen. 17:30-22:00 Der praktischen Teil dieses Vertriebsseminars findet in einer Kochlocation direkt im Anschluss statt.(Ihre Anmeldung gilt für das Vertriebsseminar und Ihre Teilnahme am praktischen Teil, dem Kochevent) Die nächsten Termine: 08.11.2012 bei Oracle in Düsseldorf mit anschließendem Abendessen19.11.2012 bei Oracle in Berlinmit anschließendem Abendessen28.11.2012 bei Oracle in Berlinmit anschließendem Abendessen

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  • Networking beim Vertriebsstammtisch

    - by A&C Redaktion
    Kennen Sie schon die Oracle Vertriebsstammtische? Mit dem neuen Format bieten wir unseren Partnern Networking in der reinster Form! Unsere Stammtische richten sich an alle Partner, die zuverlässige Informationen aus erster Hand möchten. Als Hersteller der weltweit umfassendsten Palette offener Unternehmenssoftware und Hardware bietet Oracle ein vollständiges Produktportfolio an. Diskutieren Sie mit uns über die gemeinsamen Chancen, die sich aus dem Ansatz „Engineered Systems“ und „Oracle on Oracle“ ergeben. Welche Synergien können wir erfolgreich gemeinsam nutzen, um den Markt zu erobern? Nehmen Sie teil und spüren Sie die Philosphie, die von den Teilnehmern unserer Partner gelebt werden soll. Im Anschluss an den fachlichen Teil laden wir Sie herzlich zum praktischen Teil des interaktiven Austausches ein! Die Teilnahme ist ausschließlich Oracle Partnern mit einer gültigen Oracle PartnerNetwork Mitgliedschaft vorbehalten und, unter Beachtung der aktuellen Teilnahmebedingungen, kostenlos. Agenda: 15:00-17:00 Alles zu den Software- und Hardware Produktneuheiten von der Oracle OpenWorld 17:00-17:30 Um 17:00 Uhr bitten wir alle Teilnehmer und Referenten, in eine Kochschule in direkter Nähe zu gehen/zu fahren - um dort den kulinarischen Part zu erleben: gemeinsam kochen, diskutieren und essen. 17:30-22:00 Der praktischen Teil dieses Vertriebsseminars findet in einer Kochlocation direkt im Anschluss statt.(Ihre Anmeldung gilt für das Vertriebsseminar und Ihre Teilnahme am praktischen Teil, dem Kochevent) Die nächsten Termine: 08.11.2012 bei Oracle in Düsseldorf mit anschließendem Abendessen19.11.2012 bei Oracle in Berlinmit anschließendem Abendessen28.11.2012 bei Oracle in Berlinmit anschließendem Abendessen

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  • Performance triage

    - by Dave
    Folks often ask me how to approach a suspected performance issue. My personal strategy is informed by the fact that I work on concurrency issues. (When you have a hammer everything looks like a nail, but I'll try to keep this general). A good starting point is to ask yourself if the observed performance matches your expectations. Expectations might be derived from known system performance limits, prototypes, and other software or environments that are comparable to your particular system-under-test. Some simple comparisons and microbenchmarks can be useful at this stage. It's also useful to write some very simple programs to validate some of the reported or expected system limits. Can that disk controller really tolerate and sustain 500 reads per second? To reduce the number of confounding factors it's better to try to answer that question with a very simple targeted program. And finally, nothing beats having familiarity with the technologies that underlying your particular layer. On the topic of confounding factors, as our technology stacks become deeper and less transparent, we often find our own technology working against us in some unexpected way to choke performance rather than simply running into some fundamental system limit. A good example is the warm-up time needed by just-in-time compilers in Java Virtual Machines. I won't delve too far into that particular hole except to say that it's rare to find good benchmarks and methodology for java code. Another example is power management on x86. Power management is great, but it can take a while for the CPUs to throttle up from low(er) frequencies to full throttle. And while I love "turbo" mode, it makes benchmarking applications with multiple threads a chore as you have to remember to turn it off and then back on otherwise short single-threaded runs may look abnormally fast compared to runs with higher thread counts. In general for performance characterization I disable turbo mode and fix the power governor at "performance" state. Another source of complexity is the scheduler, which I've discussed in prior blog entries. Lets say I have a running application and I want to better understand its behavior and performance. We'll presume it's warmed up, is under load, and is an execution mode representative of what we think the norm would be. It should be in steady-state, if a steady-state mode even exists. On Solaris the very first thing I'll do is take a set of "pstack" samples. Pstack briefly stops the process and walks each of the stacks, reporting symbolic information (if available) for each frame. For Java, pstack has been augmented to understand java frames, and even report inlining. A few pstack samples can provide powerful insight into what's actually going on inside the program. You'll be able to see calling patterns, which threads are blocked on what system calls or synchronization constructs, memory allocation, etc. If your code is CPU-bound then you'll get a good sense where the cycles are being spent. (I should caution that normal C/C++ inlining can diffuse an otherwise "hot" method into other methods. This is a rare instance where pstack sampling might not immediately point to the key problem). At this point you'll need to reconcile what you're seeing with pstack and your mental model of what you think the program should be doing. They're often rather different. And generally if there's a key performance issue, you'll spot it with a moderate number of samples. I'll also use OS-level observability tools to lock for the existence of bottlenecks where threads contend for locks; other situations where threads are blocked; and the distribution of threads over the system. On Solaris some good tools are mpstat and too a lesser degree, vmstat. Try running "mpstat -a 5" in one window while the application program runs concurrently. One key measure is the voluntary context switch rate "vctx" or "csw" which reflects threads descheduling themselves. It's also good to look at the user; system; and idle CPU percentages. This can give a broad but useful understanding if your threads are mostly parked or mostly running. For instance if your program makes heavy use of malloc/free, then it might be the case you're contending on the central malloc lock in the default allocator. In that case you'd see malloc calling lock in the stack traces, observe a high csw/vctx rate as threads block for the malloc lock, and your "usr" time would be less than expected. Solaris dtrace is a wonderful and invaluable performance tool as well, but in a sense you have to frame and articulate a meaningful and specific question to get a useful answer, so I tend not to use it for first-order screening of problems. It's also most effective for OS and software-level performance issues as opposed to HW-level issues. For that reason I recommend mpstat & pstack as my the 1st step in performance triage. If some other OS-level issue is evident then it's good to switch to dtrace to drill more deeply into the problem. Only after I've ruled out OS-level issues do I switch to using hardware performance counters to look for architectural impediments.

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  • Compiling for T4

    - by Darryl Gove
    I've recently had quite a few queries about compiling for T4 based systems. So it's probably a good time to review what I consider to be the best practices. Always use the latest compiler. Being in the compiler team, this is bound to be something I'd recommend But the serious points are that (a) Every release the tools get better and better, so you are going to be much more effective using the latest release (b) Every release we improve the generated code, so you will see things get better (c) Old releases cannot know about new hardware. Always use optimisation. You should use at least -O to get some amount of optimisation. -xO4 is typically even better as this will add within-file inlining. Always generate debug information, using -g. This allows the tools to attribute information to lines of source. This is particularly important when profiling an application. The default target of -xtarget=generic is often sufficient. This setting is designed to produce a binary that runs well across all supported platforms. If the binary is going to be deployed on only a subset of architectures, then it is possible to produce a binary that only uses the instructions supported on these architectures, which may lead to some performance gains. I've previously discussed which chips support which architectures, and I'd recommend that you take a look at the chart that goes with the discussion. Crossfile optimisation (-xipo) can be very useful - particularly when the hot source code is distributed across multiple source files. If you're allowed to have something as geeky as favourite compiler optimisations, then this is mine! Profile feedback (-xprofile=[collect: | use:]) will help the compiler make the best code layout decisions, and is particularly effective with crossfile optimisations. But what makes this optimisation really useful is that codes that are dominated by branch instructions don't typically improve much with "traditional" compiler optimisation, but often do respond well to being built with profile feedback. The macro flag -fast aims to provide a one-stop "give me a fast application" flag. This usually gives a best performing binary, but with a few caveats. It assumes the build platform is also the deployment platform, it enables floating point optimisations, and it makes some relatively weak assumptions about pointer aliasing. It's worth investigating. SPARC64 processor, T3, and T4 implement floating point multiply accumulate instructions. These can substantially improve floating point performance. To generate them the compiler needs the flag -fma=fused and also needs an architecture that supports the instruction (at least -xarch=sparcfmaf). The most critical advise is that anyone doing performance work should profile their application. I cannot overstate how important it is to look at where the time is going in order to determine what can be done to improve it. I also presented at Oracle OpenWorld on this topic, so it might be helpful to review those slides.

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  • eSTEP Newsletter December 2012

    - by uwes
    Dear Partners,We would like to inform you that the December issue of our Newsletter is now available.The issue contains informations to the following topics: Notes from Corporate: It's Earth day - Every Day, Oracle SPARC Newsletter, Pre-Built Developer VMs (for Oracle VM VirtualBox), Oracle Database Appliance Now Certified by SAP, Database High Availability, Cultivating Business-Led Innovation Technical Corner: Geek Fest! Talking About the Design of the T4 and T5 SPARC Chips, Blog: Is This Your Idea of Disaster Recovery?; Oracle® Practitioner Guide - A Pragmatic Approach to Cloud Adoption; Oracle Practitioner Guide: A pragmatic Approach to Cloud Adoption; Darren Moffat Explains the new ZFS Encryption Features in Solaris 11.1; Command Summary: Basic Operations with the Image Packaging System; SPARC T4 Server Delivers Outstanding Performance on Oracle Business Intelligence Enterprise Edition 11g; SPARC T4-4 Servers Set First World Record on PeopleSoft HCM 9.1 Benchmark; Sun ZFS Appliance Monitor Refresh: Core Factor Table; Remanufactured Systems Program for Sun Systems from Oracle; Reminder: Oracle Premier Support for Systems; Reminder: Oracle Platinum Services Learning & Events: eSTEP Events Schedule; Recently Delivered Techcasts; Webinar: Maximum Availibility with Oracle GoldenGate References: LUKOIL Overseas Holding Optimizes Oil Field Development Projects with Integrated Project Management; United Networks Increases Accounting Flexibility and Boosts System Performance with ERP Applications Upgrade; Ziggo Rapidly Creates Applications That Accelerate Communications-Service Orders l How to ...: The Role of Oracle Solaris Zones and Oracle Linux Containers in a Virtualization Strategy; How to Update to Oracle Solaris 11.1; Using svcbundle to Create Manifests and Profiles in Oracle Solaris 11.1; How to Migrate Your Data to Oracle Solaris 11 Using Shadow Migration; How to Script Oracle Solaris 11.1 Zones for Easy Cloning; How to Script Oracle Solaris 11 Zones Creation for a Network-in-a-Box Configuration; How to Know Whether T4 Crypto Accelerators Are in Use; Fault Handling and Prevention – Part 1; Transforming and Consolidating Web Data with Oracle Database; Looking Under the Hood at Networking in Oracle VM Server for x86; Best Way to Migrate Data from Legacy File System to ZFS in Oracle Solaris 11; Special Year End Article: The Top 10 Strategic CIO Issues For 2013 You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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  • Siebel 2012-IP Release is now GA

    - by Richard Lefebvre
    The Siebel development team is pleased to announce the general availability of the highly anticipated 2012 Siebel Innovation Pack on 12/12/2012. The journey began last year as a concept at Open World that invigorated the Siebel customer base and partners across the globe, culminating in this 2012-IP release that delivers much valued usability enhancements on an existing release. Open UI and Siebel Mobile are the key innovations that are released as part of the 2012-IP on both 8.1.1.9 and the 8.2.2.2 releases. These innovations are a giant leap forward in facilitating Siebel usability while supporting multiple browsers and devices. Siebel Mobile released as part of the IP provide connected Mobile solutions that support key Horizontal Sales, Field Service, Life Sciences and Consumer Goods flows. See the Siebel Open UI Dada Sheet here.

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  • ZFS for Database Log Files

    - by user12620111
    I've been troubled by drop outs in CPU usage in my application server, characterized by the CPUs suddenly going from close to 90% CPU busy to almost completely CPU idle for a few seconds. Here is an example of a drop out as shown by a snippet of vmstat data taken while the application server is under a heavy workload. # vmstat 1  kthr      memory            page            disk          faults      cpu  r b w   swap  free  re  mf pi po fr de sr s3 s4 s5 s6   in   sy   cs us sy id  1 0 0 130160176 116381952 0 16 0 0 0 0  0  0  0  0  0 207377 117715 203884 70 21 9  12 0 0 130160160 116381936 0 25 0 0 0 0 0  0  0  0  0 200413 117162 197250 70 20 9  11 0 0 130160176 116381920 0 16 0 0 0 0 0  0  1  0  0 203150 119365 200249 72 21 7  8 0 0 130160176 116377808 0 19 0 0 0 0  0  0  0  0  0 169826 96144 165194 56 17 27  0 0 0 130160176 116377800 0 16 0 0 0 0  0  0  0  0  1 10245 9376 9164 2  1 97  0 0 0 130160176 116377792 0 16 0 0 0 0  0  0  0  0  2 15742 12401 14784 4 1 95  0 0 0 130160176 116377776 2 16 0 0 0 0  0  0  1  0  0 19972 17703 19612 6 2 92  14 0 0 130160176 116377696 0 16 0 0 0 0 0  0  0  0  0 202794 116793 199807 71 21 8  9 0 0 130160160 116373584 0 30 0 0 0 0  0  0 18  0  0 203123 117857 198825 69 20 11 This behavior occurred consistently while the application server was processing synthetic transactions: HTTP requests from JMeter running on an external machine. I explored many theories trying to explain the drop outs, including: Unexpected JMeter behavior Network contention Java Garbage Collection Application Server thread pool problems Connection pool problems Database transaction processing Database I/O contention Graphing the CPU %idle led to a breakthrough: Several of the drop outs were 30 seconds apart. With that insight, I went digging through the data again and looking for other outliers that were 30 seconds apart. In the database server statistics, I found spikes in the iostat "asvc_t" (average response time of disk transactions, in milliseconds) for the disk drive that was being used for the database log files. Here is an example:                     extended device statistics     r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 2053.6    0.0 8234.3  0.0  0.2    0.0    0.1   0  24 c3t60080E5...F4F6d0s0     0.0 2162.2    0.0 8652.8  0.0  0.3    0.0    0.1   0  28 c3t60080E5...F4F6d0s0     0.0 1102.5    0.0 10012.8  0.0  4.5    0.0    4.1   0  69 c3t60080E5...F4F6d0s0     0.0   74.0    0.0 7920.6  0.0 10.0    0.0  135.1   0 100 c3t60080E5...F4F6d0s0     0.0  568.7    0.0 6674.0  0.0  6.4    0.0   11.2   0  90 c3t60080E5...F4F6d0s0     0.0 1358.0    0.0 5456.0  0.0  0.6    0.0    0.4   0  55 c3t60080E5...F4F6d0s0     0.0 1314.3    0.0 5285.2  0.0  0.7    0.0    0.5   0  70 c3t60080E5...F4F6d0s0 Here is a little more information about my database configuration: The database and application server were running on two different SPARC servers. Storage for the database was on a storage array connected via 8 gigabit Fibre Channel Data storage and log file were on different physical disk drives Reliable low latency I/O is provided by battery backed NVRAM Highly available: Two Fibre Channel links accessed via MPxIO Two Mirrored cache controllers The log file physical disks were mirrored in the storage device Database log files on a ZFS Filesystem with cutting-edge technologies, such as copy-on-write and end-to-end checksumming Why would I be getting service time spikes in my high-end storage? First, I wanted to verify that the database log disk service time spikes aligned with the application server CPU drop outs, and they did: At first, I guessed that the disk service time spikes might be related to flushing the write through cache on the storage device, but I was unable to validate that theory. After searching the WWW for a while, I decided to try using a separate log device: # zpool add ZFS-db-41 log c3t60080E500017D55C000015C150A9F8A7d0 The ZFS log device is configured in a similar manner as described above: two physical disks mirrored in the storage array. This change to the database storage configuration eliminated the application server CPU drop outs: Here is the zpool configuration: # zpool status ZFS-db-41   pool: ZFS-db-41  state: ONLINE  scan: none requested config:         NAME                                     STATE         ZFS-db-41                                ONLINE           c3t60080E5...F4F6d0  ONLINE         logs           c3t60080E5...F8A7d0  ONLINE Now, the I/O spikes look like this:                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1053.5    0.0 4234.1  0.0  0.8    0.0    0.7   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1131.8    0.0 4555.3  0.0  0.8    0.0    0.7   0  76 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1167.6    0.0 4682.2  0.0  0.7    0.0    0.6   0  74 c3t60080E5...F8A7d0s0     0.0  162.2    0.0 19153.9  0.0  0.7    0.0    4.2   0  12 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1247.2    0.0 4992.6  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0     0.0   41.0    0.0   70.0  0.0  0.1    0.0    1.6   0   2 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1241.3    0.0 4989.3  0.0  0.8    0.0    0.6   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1193.2    0.0 4772.9  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0 We can see the steady flow of 4k writes to the ZIL device from O_SYNC database log file writes. The spikes are from flushing the transaction group. Like almost all problems that I run into, once I thoroughly understand the problem, I find that other people have documented similar experiences. Thanks to all of you who have documented alternative approaches. Saved for another day: now that the problem is obvious, I should try "zfs:zfs_immediate_write_sz" as recommended in the ZFS Evil Tuning Guide. References: The ZFS Intent Log Solaris ZFS, Synchronous Writes and the ZIL Explained ZFS Evil Tuning Guide: Cache Flushes ZFS Evil Tuning Guide: Tuning ZFS for Database Performance

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  • Channel-Chat mit Silvia Kaske

    - by A&C Redaktion
    Die Channel-Expertin spricht im Interview mit der IT-Business über Engineered Systems, neue Wege im Partner-Geschäft und die Konsolidierung der IT-Branche Das Produktspektrum von Oracle wird, vor allem seit der massiven Ausweitung in Richtung Hardware, immer breiter. Umso notwendiger werden Spezialisierungen für die Partner. Im Exklusivinteriew mit der IT-Business beantwortet Silvia Kaske, Senior Director Channel Sales & Alliances North bei Oracle, unter anderem die Frage „Wie man im Oracle Universum Geld verdient“. Neben unserem Blog-Kernthema, den Spezialisierungen, spricht Kaske auch darüber, wie die neue Projektdatenbank hilft, im Channel Konflikte zu vermeiden. Das lesenswerte Interview finden Sie als Titelstory in der IT-Business Nr. 17/2012 und auf IT-Business.de. Hier ein Abstract, was Sie dort erwartet: Zu den Engineered Systems, einem zentralen Thema für Oracle, äußert sich Kaske gleich zu Beginn. Sie betont, dass Oracle zwar optimal abgestimmte Gesamtpakete wie die Oracle SOA Suite anbietet, jedoch keine Entwicklung hin zu in sich abgeschlossenen Systemen möchte. Oracle Lösungen bleiben offen für die Kombination mit Produkten anderer Anbieter. Optimized Solutions seien vor allem dafür da, „die interne Komplexität in Unternehmen zu minimieren, um damit Kosten für den Betrieb der bestehenden Systeme zu senken.“ Das ausgefeilte System der Spezialisierungen hat ein klares Ziel: „Wir wollen Partner, die genau wissen, was sie tun, und die Endkunden bestmöglich beraten und betreuen“, sagt Kaske. Das erfordert ein hohes Wissen in einer oder mehreren Branchen oder Produktsegmenten – niemand erwartet schließlich von einem Partner, Experte für alle 9.000 Einzelprodukte zu sein. Dafür stehen derzeit über 100 zertifizierte Spezialisierungen zur Wahl. Das Programm OPN Specialised steht seit nunmehr zwei Jahren für die Entwicklung hin zu höheren Zertifizierungsanforderungen und damit zu noch kompetenteren Partnern. Zudem fördert Oracle die Kooperation verschieden spezialisierter Partner untereinander, Stichwort „Enablement 2.0“. Für einen reibungslosen Ablauf von Partnerprojekten sorgt deren Registrierung im Open Market Modell (OMM).

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