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• Problems with Black Box KVM

  - by MrWizard54

  I just recieved a shipment of equipment orderd by my predicessor that includes brand new Dell Optiplex 990 computers, with standard mice and keyboards. Also included were Black Box ServSwitch Secure KVMs. I've worked with KVMs before and hypothetically they should be the easiest thing in the world to deal with, plug it all together, push the button, go. However, for the life of me I can't get the computers to recognize the mouse or keyboard when plugged into the KVM. We've seen this with multiple KVMs across the order. Any one know what I'm missing? Computers are all Dell 990 with Windows 7.

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• Trouble with external monitor under Windows 7 on MacBook Pro Boot Camp

  - by Colm

  I'm running Windows 7 32-bit on a mid-2010 15" MacBook Pro Intel Core i5 under Boot Camp. I've had trouble getting it to work with my second display and searching Google for an appropriate answer has failed me. I'm on the latest version of Boot Camp - 3.2 - and have updated the drivers for the NVIDIA GeForce GT 330M. The monitor is connected via a VGA cable, and is a Dell ST2410. The monitor is recognised by Windows, which knows it's a Dell and its resolution. The desktop should be extended onto the second monitor - however nothing is showing. It remains black, though it doesn't show a lack of signal coming through which I would have expected. Any ideas what's wrong?

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• Create new partition on ssd hard (remove hibernate)

  - by Aleks

  I bought Dell Vostro 3360 notebook with Windows 7 It has 128 GB SSD hard disk, it is already has 4 partitions: Dell partition, Recovery partition, OS partition, Hibernate partition. Here is screenshot (Russian language, but I made some marks): I want to split OS partition, because I need c:\ and d:\ . Reason is that I have a lot of difficulties with administration mode on c:. So I tried to split OS partition but I already have 4 partitions. Can I remove hibernate partition without consequences? I have Hibernate disabled in settings, but I have hiberfil.sys file on c:\ If I can remove it, how can I do this, I can't do this with standard GUI disk managment tool

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• How do laptop battery voltages affect runtime?

  - by Bigbio2002

  I ordered a new battery for my faithful XPS M1710. I'm not sure of the voltage of the battery I have now, but the new one that the Dell rep got me (after 3-4 times confirming my phone number and laptop model number) is 14.8v. I was a bit concerned about potential incompatibilities (as most of the other compatible batteries listed were 11.1v), but I figure that there's no way that Dell would "recommend" batteries that wouldn't work or fry your system. Now, my question is, how does voltage affect battery life? If we assume the needed power draw to be constant, a higher voltage would indicate less amperage needed, therefore the battery would last longer before running out, yes? Or am I missing something? For reference: P=I*V P = power I = current V = voltage (duh)

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• Anyone have any experience with bargain laptop batteries?

  - by chris

  I've got an oldish D820 that's got a 100% dead battery. I know that I could, in theory, take it apart and replace bad cells in the battery. I'm not really comfortable with doing that. I also know that there are various places that sell replacement batteries for 20% to 80% of the cost that Dell would charge. Does anyone have any experiences with buying more than a couple of these off-brand batteries? If a battery goes boom, it could be really ugly, so I'd rather not risk it, but at the same time, the dell batteries are really expensive... Any opinions on these ebay / off-brand battery vendors? Thanks!

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• How to play audio through a bluetooth headset in Windows 7.

  - by palehorse

  I recently did an in-place upgrade from Vista to Windows 7 RTM. For the most part, things have went brilliantly. The only issue I've been facing is regarding my bluetooth headset, a Dell BH200. The laptop is an Inspiron 1720. I can get Windows 7 to pair with the headset, and even get the bluetooth settings to show that there is stereo audio available. The problem is that the bluetooth headset never shows up in my sound output devices list. I've uninstalled and reinstalled the bluetooth drivers from Dell, tried turning on/off all of the features of the headset, removing the bluetooth driver and letting windows redetect and install but nothing has worked so far. I guess I should mention that the headset worked fine in Vista. Anyone have any ideas?

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• Viewsonic VG2427wm detected max resolution too low

  - by Hassan

  So I have a Viewsonic VG2427wm, which supports max resolution of 1920x1080 and I had it working at this resolution from both windows and linux PCs. Now, I need to connect it to my Dell XPS17 (L702x), which has only DP mini and HDMI, so I'm trying to connect this monitor via HDMI-to-DVI adapter (doesn't work at all) and via DP-mini-to-DVI adapter. The later works, but is limiting my max resolution to 1680x1050. Using same two adapters to connect my dell monitor works fine, so I don't suspect any of the adapters to be faulty. The driver is the latest viewsonic driver (although it's been last updated 3 years back). Any ideas, how I can force it to display it's correct native resolution?

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• BSOD after PC has been running for a while

  - by user1389999

  I'm having a problem where my computer is getting a blue screen. I have noticed that the BSOD happens after the PC has been running for about 2 days. The BSOD's seem to be an error with atikmpag.sys with an error code of 0x00000116. The problem started about a month ago.It has happened all five times that I left my computer on that long in the past month. Because my computer is a pre-built one from Dell, and I had upgraded the graphics card (at least a year ago) to a more demanding one, I replaced the stock 360W power supply that came with it. I replaced it with a more powerful, 680W one, because it seemed like the problem could be related to a lack of power supply wattage, but it didn't affect the problem at all. Here are the minidump files for the five BSOD's that I have experienced: https://dl.dropbox.com/u/3488338/bsoddumps.zip System info: Windows 7 Home Premium x64 Dell Studio XPS 435MT Radeon HD 5670 (Version 12.4 of the Catalyst driver) Intel Core i7 920 2.67 GHz 6GB of RAM

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• Computer Loses connection to router

  - by ajon

  I have a new Windows 8 Dell XPS desktop computer at work. It has a Dell Wireless 1703 802.11 b/g/n (2.4ghz) wireless adapter. sporadically throughout the day I lose internet connectivity. When I click on the wireless system tray icon, my companies router does not appear in the list. No other computer on the network is losing connection, only this one. I don't even know what to check. Could it be an ip conflict that causes me to get booted off? (I use DHCP), but why wouldn't my computer be able to see the network. The next time it happens I will see what happens when I try to access the router directly.

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• Image doesn't fill monitor when connected via HDMI

  - by russau

  Connecting a Dell Studio Slim to a Dell ST2210 21.5" monitor. The PC has a ATI Radeon HD 4350 video card. The video card has DVI and HDMI connections. When I connect with the DVI everything works fine. When I connect with the HMDI the image doesn't fill the screen, i.e. there's a approx 1 inch black border around the image. Win7 tells me the res is 1920x1080 (the native res of the monitor). Tried rebooting, no luck.

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• Viruses on external hard drive -- how to clean files?

  - by Jade

  Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to retrieve data from the hard drive without trouble. The problem is, I'm sure the hard drive has a few lingering viruses and I really don't want to infect any more PCs with it. I was planning to reformat it anyway, but I'd like to be able to save my files. Would transferring those files to my Mac and then scanning them for Windows viruses before throwing them back onto the newly reformatted hard drive be enough?

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• Intel HD 4000 driver not working

  - by Sagar Parakh

  I have a Dell Inspiron 15r se 7520. I have upgraded my system to Windows 8.1 few days back. After the upgrade, my Intel HD 4000 graphics driver stopped working. I have downloaded the latest driver from Dell website but during installation it said that my graphics driver is not compatible or validated and also my dedicated graphics driver AMD ATI Raedon HD 7730m also stopped working. There is also a problem with my screen brightness: I am unable to change it. How to make my graphics driver work?

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• Can I use dis-similar HW for Win2008r2 DFS-R

  - by cwheeler33

  The setup: Windows 2008R2 Ent on two machines. The roles on each server will include File Servers and DC's. The machines come from two different vendors (Dell/HP) The Dell is an Athlon and the HP is an Intel. Both have roughly the same speed CPU and 8GB of RAM. They have different Raid controllers, and more or less the same amount of disk space (roughly 6TB.) Can the servers use different types of hardware? Is there any documentation about this? The last question I have is about the network. Can DFS-R be forced to use a differen subnet from the regular network?

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• Network card dies when trying to wake up laptop from sleep

  - by Bugmaster

  I have a Dell XPS 1640 laptop (aka Dell Studio XPS 16), running Vista. Whenever the laptop wakes up from sleep, my Broadcomm LAN card immediately dies. Any attempt to access it completely locks up whichever program I use to access it. There appears to be no way to re-awaken the card, other than rebooting; note that Vista does not even shut down properly if some program is waiting for the card. So far, I have tried the following: Disabled the "allow your computer to shut down this device to save power" in the device properties. This had no effect. Attempted to disable and then enable the card in the device properties. No effect. Tried ipconfig /renew: this locks up ipconfig to the point where I can't even kill its process. Force-install updated drivers from broadcomm: no effect. Does anyone have any other ideas ?

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• upgrade to windows8

  - by Siddharth Warrier

  I have a dell inspiron N5010 laptop. I am planning to upgrade to windows 8 and the existing version is windows 7. So when I planned to upgrade I found that in the website of dell they have not updated the drivers for windows 8. I had installed a preview version of windows 8 and installed the drivers of windows 7 so it got installed and is working fine. So shall I upgrade it to windows 8 and use windows 7 drivers???? or wait till the drivers are updated??????

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• I can't set the resolution to that recommended by my monitor

  - by F4r-20

  Firstly, I have looked here but didn't find what I needed. I have a Dell Optiplex 380 only using the on-board graphics (believe its the Intel G41 Express Chipset) but I can't seem to get the resolution right. The monitor I'm using (HP LE1901w) wants me to use 1440x900 but the only options I get are: 1600 x 1200 1366 x 768 1360 x 768 1280 x 1024 1280 x 960 1152 x 864 1024 x 768 800 x 600 So it will allow me to go higher or lower but not 1440x900. I've tried getting the driver from various different sources (Dell, Intel, Windows 7 Update) but still can't get that option. Does anybody know what else I can try?

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• Teaming/Spanning Switch Ports

  - by KTech

  I like to team NICs on my servers. Since most workstations are giga-bit anymore I want to provide my servers a bit more bandwidth. I've read various things that say I am/am not supposed to bond the ports on the switch. I see benefit in doing it as I'm not sure how the switch ARP table handles the same MAC address on multiple ports. Suggestions on the "ideal" way to do it? If it matters, I have mix (various locations) of Dell and HP, web managed, Layer 2 switches. Servers are mostly Dell with Broadcom NICs.

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• 3130cn driver for ubuntu

  - by Lefterov

  Ubuntu 10.04 does not come with a driver for 3130cn. Dell does not offer a driver for Ubuntu but for SUSE and RedHat

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• How to solve the "Bootmgr is missing" problem on Windows 7 machine ?

  - by Purushotham

  Hi, I bought a Dell Laptop recently which has Windows 7 operating system in it. I did not get the operating system CD/DVD. Recently I got a problem while starting the machine. I really don't know what happened. It says "Bootmgr is missing. Press Alt+Ctrl+Delete to restart". I have Dell recovery CD. But I don't know how to resolve this issue. Can anyone help me ?

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• Trying to build a history of popular laptop models

  - by John

  A requirement on a software project is it should run on typical business laptops up to X years old. However while given a specific model number I can normally find out when it was sold, I can't find data to do the reverse... for a given year I want to see what model numbers were released/discontinued. We're talking big-name, popular models like Dell Latitude/Precision/Vostro, Thinkpads, HP, etc. The data for any model is out there but getting a timeline is proving hard. Sites like Dell are (unsurprisingly) geared around current products, and even Wikipedia isn't proving very reliable. You'd think this data must have been collated by manufacturers or enthusiasts, surely?

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• External monitor turning black intermittently

  - by coding crow

  I have installed an external monitor (Dell ST2220L, 21.5 inch) on my laptop (Sony Vaio). I am using a DVI-D cable for connection. Since the laptop does not have a DVI-D port, I have connected a DVI-D to HDMI connector on the laptop end and inserted the cable in HDMI port of the laptop.. I have switched off the laptop display and adjusted the screen resolution on the Dell external monitor to 1920 x 1080 and adjusted colors for the Windows 7 and brightness and contrast from the monitor. The problem is the monitor turns of blank intermittently for 1-2 seconds and turns on again at random interval. What could be the reason for this and how to get rid of this problem?

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• Can I create an Infrastructure access point from built-in WiFi (as opposed to Ad-Hoc) on Windows XP?

  - by evilspoons

  I want to use my Windows XP laptop as an access point. What I am trying to achieve is possible under Windows 7 with a myriad of utilities, but the wireless driver stack was different before Windows 7 and those specific APIs don't exist on XP. The reason behind me wanting to do this is that I would like my Android phone to be able to connect via WiFi to a network that is only hard-wired (reverse tethering). Unfortunately, my Android device (Galaxy S Captivate) does not support ad-hoc networks without a serious amount of screwing around. Is it possible to create an "Infrastructure" network with my Dell Latitude D830's built-in WiFi - a "Dell Wireless 1395 WLAN Card", which I am assuming is probably rebadged Broadcom, or is there some fundamental difference between a wireless adapter and an access point that would prevent this?

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• Windows 7 unidentified network (or limited access) after hibernate.

  - by null

  My windows 7 network will show limited access or unidentified network after coming up from hibernation. In the office I normally use LAN connection, I turn-off my wireless card (DELL Latitude has on/off switch for the wireless card). When I back at home I will turn on the wireless card, but it will take about 15 seconds to detect my home WIFI and then show limited access. I will have to restart the notebook and it will be able to connect to my WIFI and internet. The problem will be solved if I restart the notebook, but that defeats the purpose of hibernation doesn't it? I have tried uninstalling the wireless card driver but still does not solve it. I also tried updating my network card driver but windows says I am using the latest driver. On support.dell.com also showing I am using the latest driver.

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• Large recovery partitions

  - by Unsigned

  Is there any good reason as to why factory restore partitions are generally much larger than they need to be? Examples I have found in my own experience: Dell XPS laptop Partition: 13.67 GB Used: 6.68 GB Dell Inspiron laptop Partition: 14.7 GB Used: 7.2 GB Toshiba laptop Partition: 15.3 GB Used: 9 GB In all cases, shrinking the partition to only slightly more than the Used space had no ill effects on future factory restorations. Why the exorbitant amount of extra space, given that neither of the three computers ever writes any data to the recovery partition? Is there a good reason I'm overlooking?

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• Unity 3D (with Nvidia driver) becomes very slow and laggy

  - by Graham

  How can I prevent my Unity 3D desktop from becoming slow after a while, given that I have an Nvidia Quadro NVS 290 graphics in TwinView mode? The desktop starts out fast on login, but becomes slow / lagging / hesitant / high latency after a while, symptoms being spikes in CPU usage by /usr/bin/X whenever I cause any graphical activity with the mouse or keyboard (e.g. typing, changing tabs, dragging windows). The desktop remains slow even with all windows (except htop in Terminal) and extraneous processes killed. Detail: Changing tabs in Terminal takes about a second, and X spikes to 76% CPU. As I type into Firefox, X spikes to 95% CPU. Dragging Termiinal window, X goes to 70% CPU. Basically, every graphical action sends CPU usage of X through the roof. Device: Nvidia Quadro NVS 290 Driver package: binary driver nvidia-current-updates (280.13-0ubuntu5) Dual Monitors: Pair of DELL UltraSharp 1908FP in TwinView (X screen 2560x1024) OS: Fresh install of Ubuntu 11.10 amd64 Desktop with all updates. Hardware: Dell Precision T5400 Workstation Pastebin of Xorg.0.log Pastebin of xorg.conf Pastebin of nvidia-xconfig -t output (easier to read than xorg.conf) Output of /usr/lib/nux/unity_support_test -p: To obtain the following htop screenshow I typed "asdf" several times in in this text box, alt-tabbed to Terminal and took a screenshot of the high X CPU usage. This also happens when firefox is not running: Quadro NVS 290 has "No" thermal sensor according to sensors-detect: Next adapter: NVIDIA i2c adapter 0 at 2:00.0 (i2c-0) Do you want to scan it? (YES/no/selectively): Client found at address 0x50 Probing for `Analog Devices ADM1033'... No Probing for `Analog Devices ADM1034'... No P robing for `SPD EEPROM'... No Probing for `EDID EEPROM'... Yes (confidence 8, not a hardware monitoring chip) I tried the nouveau driver by disabling the nvidia-current-updates under Additional Drivers, but Ubuntu and xrandr -q fail to detect the second monitor. This may be issue 737349. Funniest thing is that Nouveau wiki says that XRandR 1.2 dual-monitor is supported so it should work with a second monitor.

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