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  • How to track opens and pageviews in PDFs?

    - by Osvaldo
    I know how to track clicks in links to pdfs and pfd's downloads. But I need to track how many times a PDF is opened after being downloaded and if possible track how many times certain pages are shown to users. Tracking has to be done without warnings that personal information is being sent somewhere. I do not want readers personal informations, just to know how many opens happened, so this warnings would be inaccurate. Can anyone help by pointing to a tutorial or an example? If you are sure that this can't be done, can you please point to documentation that explains why?

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  • Has anyone used Genetify for A/B testing

    - by Joshak
    I'm working on a small project that will likely run on Wordpress, I always like to run some split testing to improve conversion rates for various goals. Typically if its a small site that I either don't have a budget for or want to keep it as inexpensive as possible I use Google Website Optimizer if I do have a budget I go with Visual Website Optimizer both are great and affordable, but for fun I was checking out alternatives and found Genetify which is an open source project and has some neat features. In searching around I don't see many people talking about it and wondered if anyone here has used it. If so what do you think about it?

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  • List of events triggered on pages matching regex

    - by Cubius
    Is there a way to get the grouped list of events (such as in Top events) which were triggered on pages matching a regular expression? I may add the Page secondary dimension in Top events and apply the regex filter but this way I won't get a grouped list. I may apply the filter to Events - Pages report but this way the events will be grouped only inside pages whilst I need global grouping. Any suggestions?

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  • Is there a way to setup Clicktale tag in Google Tag Manager?

    - by Cubius
    Since GTM doesn't support document.write() method the standard clicktale code doesn't work. Is there a workaround for this? ClickTale employee has sent me these instructions: Replace the document.write JS line above with the following: document.body.appendChild(externalScript); Example: <!-- ClickTale Bottom part --> <script type='text/javascript'> var externalScript = document.createElement('script'); var scrSrc = document.location.protocol=='https:'? 'https://clicktalecdn.sslcs.cdngc.net/': 'http://cdn.clicktale.net/'; scrSrc += 'www11/ptc/xxx-xxx-xxx-xxx.js'; externalScript.src = scrSrc; externalScript.type = 'text/javascript'; document.body.appendChild(externalScript); </script> <!-- ClickTale end of Bottom part --> I am not sure what to do with this. Has someone tried something like this?

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  • Aug 3rd 2014 HUGE DRop in visits [duplicate]

    - by stephanie
    This question already has an answer here: How to diagnose a search engine ranking drop? 5 answers i am not a pro at this but i have built my website using freeway pro and for the past year i have managed to get between 100-130 visits a day to my website but on Aug 3, it dropped to 40… then now 15 a day… I do not know what happened and clearly freaking out on the situation as this is my shop window. There are no warnings or errors in Google Webmaster tools. Please help me out how to understand this issue. Has anything been happening with google around this time??

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  • Google Stats, how to get More info?

    - by Ant's
    I have created a blog very recently and i'm seeing my traffic and audience using Google Stats that is in built in google blogger. I have few question on google stats: 1) Is number of visitor shown by stat is rough or accurate? 2) How i do find whether people have visited my site or search engines? 3) Is google stats is best for beginners like me? or any other tool? Correct me if am wrong.

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  • Problems with noobs putting my GA code into their sites

    - by dclowd9901
    I don't mean for the title to be derogatory, but this is a rather frustrating problem, and I'm looking for a good workaround, given a language barrier involved. I have a site set up for a plugin I wrote, and, rather than use the site's resources to write their own code, I've had people simply rip the code from the samples on the site. Normally, this wouldn't be any issue at all, but they are also taking my Google Analytics instantiation, so my Analytics data is getting very skewed by incorporating visitation data from their websites. I've been able to contact the English-speaking site owners with little issue. The problem lies in the Japanese language sites that are yanking the code. I have no idea how to ask them to take down the analytics portion. Long-term, I'm providing a package that streamlines the learning-to-use process, but in the meantime, what can I do about this language barrier? Is there a way around this problem that I haven't thought of?

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  • what's the javascript "var _gaq = _gaq || []; " for ?

    - by parvas
    The Async Tracking in google analytics looks like this: var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-XXXXX-X']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); About The first line var _gaq = _gaq || []; I think it ensures that if _gaq is already defined we should use it otherwise we should an array. Can anybody explain what this is for ? Also, does it matter if _gaq gets renamed ? in other words does google analytics rely on a global object named _gaq ? Thanks Parvas

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  • Trying to link http://www.example.com to my shopping cart on https://secure.example.com

    - by Pickledegg
    Heres my saga - I'm trying to link http://www.example.com to my shopping cart on https://secure.example.com, but it doesnt seem to be linking correctly. Heres my code: <!--Google Analytics --> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-125xxxxx-1"); //start cart link pageTracker._setDomainName(".example.com"); pageTracker._setAllowHash(false); //end cart link pageTracker._trackPageview(); } catch(err) {}</script> <!--Google Analytics --> Notice the two lines: pageTracker._setDomainName(".example.com"); pageTracker._setAllowHash(false); I added the first line so I could share the cookies between site and cart, and added the setAllowHash to make sure it used the utm values from the cookie, and didnt 'recreate' them when I entered https://secure.example.com. Using firecookie, it does indeed share the same cookie between site and cart, and the cookies domain is 'example.com'. I'm pretty sure though that if it was working right, all my utmz, utma values etc should be copied over and remain the same, but they're changing. I've copied all the params that are being sent to google analytics and pasted then below. It shows what is happening from my homepage, to my product page, then into my cart all the way to the page before ordering. ( I can't practically test the final page myself without buying something, so I'll post the code from our confirmation page later if needed.) Here goes: =============================================================== HOMEPAGE - http://www.example.com ---------------------------------------------------------------------------------------- utmac UA-125xxxxx-1 utmcc __utma=1.1920057171.1269446996.1269446996.1269446996.1;+__utmz=1.1269446996.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); utmcs UTF-8 utmdt GSM Cell Phone Rental from example utmfl 10.0 r45 utmhid 69978133 utmhn www.example.com utmje 1 utmn 1806413990 utmp / utmr - utmsc 24-bit utmsr 1280x800 utmul en-gb utmwv 4.6.5 PRODUCT PAGE - http://www.example.com/products/international-cell-phone-purchase/ ---------------------------------------------------------------- utmac UA-125xxxxx-1 utmcc __utma=1.1920057171.1269446996.1269446996.1269446996.1;+__utmz=1.1269446996.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); utmcs UTF-8 utmdt example | International Cell Phones utmfl 10.0 r45 utmhid 276151647 utmhn www.example.com utmje 1 utmn 155808433 utmp /products/international-cell-phone-purchase/ utmr 0 utmsc 24-bit utmsr 1280x800 utmul en-gb utmwv 4.6.5 CART STAGE 1 - https://secure.example.com/checkout/viewbasket.php ------------------------------------------------ utmac UA-125xxxxx-1 utmcc __utma=60286578.994269564.1269447144.1269447144.1269447144.1;+__utmz=60286578.1269447144.1.1.utmcsr=example.com|utmccn=(referral)|utmcmd=referral|utmcct=/products/international-cell-phone-purchase/; utmcn 1 utmcs UTF-8 utmdt Your Cart utmfl 10.0 r45 utmhid 1802074903 utmhn secure.example.com utmje 1 utmn 1621444199 utmp 1-reviewcart utmr http://www.example.com/products/international-cell-phone-purchase/ utmsc 24-bit utmsr 1280x800 utmul en-gb utmwv 4.6.5 CART STAGE 2 - https://secure.example.com/checkout/docheckout.php ------------------------------------------------ utmac UA-125xxxxx-1 utmcc __utma=60286578.994269564.1269447144.1269447144.1269447144.1;+__utmz=60286578.1269447144.1.1.utmcsr=example.com|utmccn=(referral)|utmcmd=referral|utmcct=/products/international-cell-phone-purchase/; utmcs UTF-8 utmdt Checkout utmfl 10.0 r45 utmhid 871670520 utmhn secure.example.com utmje 1 utmn 1153927228 utmp 2-checkout utmr 0 utmsc 24-bit utmsr 1280x800 utmul en-gb utmwv 4.6.5 CART STAGE 3 - https://secure.example.com/checkout/doreview.php ---------------------------------------------- utmac UA-125xxxxx-1 utmcc __utma=60286578.994269564.1269447144.1269447144.1269447144.1;+__utmz=60286578.1269447144.1.1.utmcsr=example.com|utmccn=(referral)|utmcmd=referral|utmcct=/products/international-cell-phone-purchase/; utmcs UTF-8 utmdt Checkout utmfl 10.0 r45 utmhid 1731598159 utmhn secure.example.com utmje 1 utmn 1442257710 utmp 3-checkoutreview utmr 0 utmsc 24-bit utmsr 1280x800 utmul en-gb utmwv 4.6.5 =============================================================== As you can see, the utma values are not being preserved, so it looks like a config issue. I've studied the help does but none of the cases seem to fit mine. I hope someone can offer help on this, its been an ongoing problem of mine for a while, and would be good to finally get rock-solid reliable analytics set up.

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  • Performance analytics via DBMS "plugins", or other solution

    - by Polynomial
    I'm working on a systems monitoring product that currently focuses on performance at the system level. We're expanding out to monitoring database systems. Right now we can fetch simple performance information from a selection of DBMS, like connection count, disk IO rates, lock wait times, etc. However, we'd really like a way to measure the execution time of every query going into a DBMS, without requiring the client to implement monitoring in their application code. Some potential solutions might be: Some sort of proxy that sits between client and server. SSL might be an issue here, plus it requires us to reverse engineer and implement the network protocol for each DBMS. Plugin for each DBMS system that automatically records performance information when a query comes in. Other problems include "anonymising" the SQL, i.e. taking something like SELECT * FROM products WHERE price > 20 AND name LIKE "%disk%" and producing SELECT * FROM products WHERE price > ? AND name LIKE "%?%", though this shouldn't be too difficult with some clever parsing and regex. We're mainly focusing on: MySQL MSSQL Oracle Redis mongodb memcached Are there any plugin-style mechanisms we can utilise for any of these? Or is there a simpler solution?

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  • BigData and Customer Experience: Happy Together

    - by Isabel F. Peñuelas
    The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • thought on real time web analytics

    - by Linus
    we have a few web servers and am planning to create a dashboard to show the real time stats ip address,geo-location and other custom data based on database lookups. Splunk sort of fits perfectly but wondering if there are any open source alternative . i have looked at logstash and graylog2, but to my knowledge they are more of a log analysis tools. Piwik is sort of interesting except that i cannot put any javascript on the webpages. All i have access to is apache web log. Any recommendations please..

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  • Instapaper Updates; Sports Native Social Media Sharing, Browsing, and More

    - by Jason Fitzpatrick
    Popular web content manager Instantpaper has updated to version 3.0 and brings a host of new features like native support for social media sharing, a recommendation system, in-app web browsing and more. Last year we shared a detailed guide with you on how to use Instapaper to save content from the web to your iOS device for later reading–definitely check it out if you’re unfamiliar with Instapaper. Some of the new features in Instapaper 3.0 include a social recommendation system where you can follow other Instapaper users and see the articles they are liking/sharing, native support for sharing to Twitter, Facebook, and other social media systems, smart rotation lock on the display, and more efficient article downloading and storage. Check out the link below to read a full rundown of the new features on the Instapaper blog. Instapaper 3.0 Is Here! [Instapaper via O'Reilly Radar] HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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  • 4 Key Ingredients for the Cloud

    - by Kellsey Ruppel
    It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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  • Webcast: Oracle's Vision For The Socially-Enabled Enterprise

    - by Michael Hylton
    Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Oracle is powering this transformation with the most comprehensive enterprise social platform that lets you:     Monitor and engage in social conversations     Collect and analyze social data     Build and grow brands through social media     Integrate enterprise-wide social functionality into a single system     Create rich social applications Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle’s vision for the social-enabled enterprise.  Click here to register.

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  • Webcast: Oracle's Vision For The Socially-Enabled Enterprise

    - by Michael Hylton
    Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Oracle is powering this transformation with the most comprehensive enterprise social platform that lets you:     Monitor and engage in social conversations     Collect and analyze social data     Build and grow brands through social media     Integrate enterprise-wide social functionality into a single system     Create rich social applications Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle’s vision for the social-enabled enterprise.  Click here to register.

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  • SharePoint vire vers le social, le Cloud et le mobile, Microsoft dévoile les nouveautés de la version 2013 et son intégration avec Yammer

    SharePoint vire vers le social, le Cloud et le mobile Microsoft dévoile les nouveautés de la version 2013 et son intégration avec Yammer A l'occasion de la Conférence SharePoint 2012 de Las Vegas, Microsoft dévoile les nouvelles fonctionnalités de SharePoint 2013. Pour cette mise à jour majeure de suite d'outils de Microsoft pour application et portail d'entreprise, Microsoft a effectué d'importants investissements dans le Social, le Cloud et le mobile. Jusqu'ici, Microsoft avait dévoilé peu d'information sur les fonctionnalités sociales de SharePoint inspiré de Yammer. Pour rappel, Yammer est outil permettant la mise en place d'un réseau social interne pour une e...

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  • Google Analytics : l'analyse en temps réel bientôt accessible pour tous, avec les entonnoirs multicanaux et visualisations graphiques

    Google Analytics : l'analyse en temps réel bientôt accessible pour tous Avec les entonnoirs multicanaux et les visualisations graphiques Mise à jour du 22 novembre 2011 par Idelways Voici un mois, Google avait annoncé l'arrivée des statistiques en temps réel sur Google Analytics lors du Web 2.0 Summit 2011 (lire ci-devant). L'entreprise anticipe aujourd'hui l'activation imminente de cette fonctionnalité et bien d'autres pour tout compte utilisant la

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  • Groups equivalent for social plugin Facepile

    - by oivvio
    I need to do something similar to the Facepile social plugin for a site I'm working on. The problem is the client does not have have a Facebook page, but instead has a Facebook Group (with some 4000+ members). I guess I could urge the client to move their group members to a page, and I might do that in the future. But before I do I want to research how we're going to do Facebook-integration more thoroughly. For now I just need a quick fix.

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