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  • Configuring Weblogic Server 10.3.6 from 32-bit mode to 64-bit mode

    - by Ekta Malik
    This post pertains to the configuration of Weblogic Server from 32-bit mode to 64-bit mode on Solaris OS. Just in case, you have WLS 10.3.6 running in 32-bit mode and the JDK being used is installed for 64-bit mode [On Solaris OS, JDK 64-bit installation comprises of installing 32-bit JDK followed by a patch for 64-bit JDK].  Verification of the mode being used One can verify the mode of Weblogic Server in the following ways Either check the commonEnv.sh script located at $MIDDLEWARE_HOME/wlserver_10.3/common/bin where $MIDDLEWARE_HOME refers to the install directory of Middleware. Look for the patterns - SUN_ARCH_DATA_MODEL and JAVA_USE_64BIT in the file. For 32-bit mode, the parameters would appear as shown belowSUN_ARCH_DATA_MODEL="32"JAVA_USE_64BIT=false Check the server console logs; which JDK is being used during start-up By checking which JDK is used by the running process of Weblogic Server Configuration Steps Take a backup of the commonEnv.sh script located at $MIDDLEWARE_HOME/wlserver_10.3/common/bin where $MIDDLEWARE_HOME refers to the install directory of Middleware Modify the commonEnv.sh script for the following parameters: The values should be 64 and true respectively for 64-bit modeSUN_ARCH_DATA_MODEL="64"JAVA_USE_64BIT=true  Restart the weblogic server. One can confirm that the JDK being used is 64-bit by looking at the Weblogic console logs during server start up or by looking at the running process.

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  • Best dual band A/B/G/N wireless router/ap for Linux

    - by Kevin Bowling
    Hello, I am looking for the best A/B/G/N dual band (simultaneous) router or access point that can be flashed with community firmware like dd-wrt or openwrt. In the past I have used the WRT54G series from Linksys with great success as access points and bridges. The WRT610N looks nice but I'm not sure how well the community firmwares support it. I am open to any manufacturer and any input or experience would be appreciated.

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  • MySQL Enterprise Backup 3.8.2 - Overview

    - by Priya Jayakumar
      MySQL Enterprise Backup (MEB) is the ideal solution for backing up MySQL databases. MEB 3.8.2 is released in June 2013. MySQL Enterprise Backup 3.8.2 release’s main goal is to improve usability. With this release, users can know the progress of backup completed both in terms of size and as a percentage of the total. This release also offers options to be able to manage the behavior of MEB in case the space on the secondary storage is completely exhausted during backup. The progress indicator is a (short) string that indicates how far the execution of a time-consuming MEB command has progressed. It consists of one or more "meters" that measures the progress of the command. There are two options introduced to control the progress reporting function of mysqlbackup command (1) –show-progress (2) –progress-interval. The user can control the progress indicator by using “--show-progress” option in any of the MEB operations. This option instructs MEB to output periodically short reports on the progress of time-consuming commands. The argument of this option instructs where the output could be sent. For example it could be stderr, stdout, file, fifo and table. With the “--show-progress” option both the total size of the backup to be copied and the size that’s already copied will be shown. Along with this, the state of the operation for example data or meta-data being copied or tables being locked and other such operations will also be reported. This gives more clear information to the DBA on the progress of the backup that’s happening. Interval between progress report in seconds is controlled by “--progress-interval” option. For more information on this please refer progress-report-options. MEB can also be accessed through GUI from MySQL WorkBench’s next version. This can be used as the front end interface for MEB users to perform backup operations at the click of a button. This feature was highly requested by DBAs and will be very useful. Refer http://insidemysql.com/mysql-workbench-6-0-a-sneak-preview/ for WorkBench upcoming release info. Along with the progress report feature some of the important issues like below are also addressed in MEB 3.8.2. In MEB 3.8.2 a new command line option “--on-disk-full” is introduced to abort or warn the user when a backup process encounters a full disk condition. When no option is given, by default it would abort. A few issues related to “incremental-backup” are also addressed in this release. Please refer 3.8.2 documentation for more details. It would be good for MEB users to move to 3.8.2 to take incremental backups. Overall the added usability and the important defects fixed in this release makes MySQL Enterprise Backup 3.8.2 a promising release.  

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  • One bigger Virtual Machine distributed across many OpenStack nodes [duplicate]

    - by flyer
    This question already has an answer here: Can a virtualized machine have the CPU and RAM resources of multiple underlying physical machines? 2 answers I just setup virtual machines on one hardware with Vagrant. I want to use a Puppet to configure them and next try to setup OpenStack. I am not sure If I am understanding how this should look at the end. Is it possible to have below architecture with OpenStack after all where I will run one Virtual Machine with Linux? ------------------------------- | VM with OS | ------------------------------- | NOVA | NOVA | NOVA | ------------------------------- | OpenStack | ------------------------------- | Node | Node | Node | ------------------------------- More details: In my environment Nodes are just virtual machines, but my question concerns separate Hardware nodes. If we imagine this Nodes(Novas) are placed on a separate machines (e.g. every has 4 cores) can I run one Virtual Machine across many OpenStack Nodes? Is it possible to aggregate the computation power of OpenStack in one virtual distributed operating system?

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  • No NFC for the iPhone, and here's why

    - by David Dorf
    I, like many others in the retail industry, was hoping the iPhone 5 would include an NFC chip that enabled a mobile wallet.  In previous postings I've discussed the possible business case and the foreshadowing of Passbook, but it wasn't meant to be.  A few weeks ago I was considering all the rumors, and it suddenly occurred to me that it wasn't in Apple's best interest to support an NFC chip.  Yes they have patents in this area, but perhaps they are more defensive than indicating new development. Steve Jobs wanted to always win, but more importantly he didn't want others to win at his expense.  It drove him nuts that Windows was more successful than MacOS, and clearly he was bothered by Samsung and other handset manufacturers copying the iPhone.  But he was most angry at Google for their stewardship of Android. If the iPhone 5 had an NFC chip, who would benefit most?  Google Wallet is far and away the leader in NFC-based payments via mobile phones in the US.  Even without Steve at the helm, Apple isn't going to do anything to help Google.  Plus Apple doesn't like to do things in an open way -- then they lose control.  For example, you don't see iPhones with expandable memory, replaceable batteries, or USB connectors.  Adding a standards-based NFC chip just isn't in their nature. So I don't think Apple is holding back on the NFC chip for the 5S or 6.  It just isn't going to happen unless they can figure out how to prevent others from benefiting from it. All the other handset manufacturers will use NFC as a differentiator, which may be enough to keep Google and Isis afloat, and of course Square and PayPal aren't betting on NFC anyway.  This isn't the end of alternative payments, its just a major speed bump.

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  • Cisco ASA 5505 and slow download speeds for Apple devices

    - by James
    For traffic routing through my ASA 5505, downloads for all Apple devices, including AppleTV iPad gen 1 IMac MacBook Pro are very slow. speedof.me show less than 1 Mbps download (where I should have 20 Mbps +), yet for any Windows-based device, the download speeds are in excess of 20 Mbps. The Windows device, including the iMac and MacBook Pro machines, are connected via ethernet cable. Why are Apple devices experiencing such pain? Is it an ASA setting, or something else? Thanks.

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  • Difference between EJB Persist & Merge operation

    - by shantala.sankeshwar
    This article gives the difference between EJB Persist & Merge operations with scenarios.Use Case Description Users working on EJB persist & merge operations often have this question in mind " When merge can create new entity as well as modify existing entity,then why do we have 2 separate operations - persist & merge?" The reason is very simple.If we use merge operation to create new entity & if the entity exists then it does not throw any exception,but persist throws exception if the entity already exists.Merge should be used to modify the existing entity.The sql statement that gets executed on persist operation is insert statement.But in case of merge first select statement gets executed & then update sql statement gets executed.Scenario 1: Persist operation to create new Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control. Drop Emp Object(Expand SessionEJBLocal->Constructors under Data Controls) as ADF Parameter form in jspx pageDrop persistEmp(Emp) as ADF CommandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & provide values for Emp,click on 'persistEmp' button.New Emp record gets created.So when we execute persist operation only insert sql statement gets executed :INSERT INTO EMP (EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR) VALUES (?, ?, ?, ?, ?, ?, ?, ?)    bind => [2, null, null, e2, null, 10, null, null]Scenario 2: Merge operation to modify existing Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control.Drop empFindAll() Object as ADF form on jspx page.Drop mergeEmp(Emp) operation as commandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & modify values for Emp record,click on 'mergeEmp' button.The respective Emp record gets modified.So when we execute merge operation select & update sql statements gets executed :SELECT EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR FROM EMP WHERE (EMPNO = ?) bind => [7566]UPDATE EMP SET ENAME = ? WHERE (EMPNO = ?) bind => [KINGS, 7839]

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  • Access-based Enumeration (December 04, 2009)

    - by user12612012
    Access-based Enumeration (ABE) is another recent addition to the Solaris CIFS Service - delivered into snv_124.  Designed to be compatible with Windows ABE, which was introduced in Windows Server 2003 SP1, this feature filters directory content based on the user browsing the directory.  Each user can only see the files and directories to which they have access.  This can be useful to implement an out-of-sight, out-of-mind policy or simply to reduce the number of files presented to each user - to make it easier to find files in directories containing a large number of files. ABE is managed on a per share basis by a new boolean share property called, as you might imagine, abe, which is described insharemgr(1M).  When set to true, ABE filtering is enabled on the share and directory entries to which the user has no access will be omitted from directory listings returned to the client.  When set to false or not defined, ABE filtering will not be performed on the share.  The abe property is not defined by default.Administration is straightforward, for example: # zfs sharesmb=abe=true,name=jane tank/home/jane# sharemgr show -vp    zfs       zfs/tank/home/jane nfs=() smb=()          jane=/export/home/jane     smb=(abe="true") ABE is also supported via sharemgr(1M) and on smbautohome(4) shares. Note that even though a file is visible in a share, with ABE enabled, it doesn't automatically mean that the user will always be able to open the file.  If a user has read attribute access to a file ABE will show the it but access will be denied if this user tries to open the file for reading or writing. We considered supporting ABE on NFS shares, as suggested by the name of PSARC/2009/375, but we ran into problems due to NFS client readdir caching.  NFS clients maintain a common directory entry cache for all users, which not only defeats the intent of ABE but can lead to very confusing results.  If multiple users are looking at the content of a directory with ABE enabled, the entries that get cached will depend on who looks at the directory first.  Subsequent users may see files that ABE on the server would have filtered out or files may be missing because they were filtered out for the original user. Although this issue can be resolved by disabling the NFS client readdir cache, this was deemed to be an unsuitable solution because it would create a dependency between a server share property and the configuration on all NFS clients, and there was the potential for differences in behavior across the various NFS clients.  It just seemed to add unnecessary administration complexity so we pulled it out. References for more information PSARC/2009/246 ZFS support for Access Based Enumeration PSARC/2009/375 ABE share property for NFS and SMB 6802734 Support for Access Based Enumeration 6802736 SMB share support for Access Based Enumeration Windows Access-based Enumeration

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  • Tuxedo Load Balancing

    - by Todd Little
    A question I often receive is how does Tuxedo perform load balancing.  This is often asked by customers that see an imbalance in the number of requests handled by servers offering a specific service. First of all let me say that Tuxedo really does load or request optimization instead of load balancing.  What I mean by that is that Tuxedo doesn't attempt to ensure that all servers offering a specific service get the same number of requests, but instead attempts to ensure that requests are processed in the least amount of time.   Simple round robin "load balancing" can be employed to ensure that all servers for a particular service are given the same number of requests.  But the question I ask is, "to what benefit"?  Instead Tuxedo scans the queues (which may or may not correspond to servers based upon SSSQ - Single Server Single Queue or MSSQ - Multiple Server Single Queue) to determine on which queue a request should be placed.  The scan is always performed in the same order and during the scan if a queue is empty the request is immediately placed on that queue and request routing is done.  However, should all the queues be busy, meaning that requests are currently being processed, Tuxedo chooses the queue with the least amount of "work" queued to it where work is the sum of all the requests queued weighted by their "load" value as defined in the UBBCONFIG file.  What this means is that under light loads, only the first few queues (servers) process all the requests as an empty queue is often found before reaching the end of the scan.  Thus the first few servers in the queue handle most of the requests.  While this sounds non-optimal, in fact it capitalizes on the underlying operating systems and hardware behavior to produce the best possible performance.  Round Robin scheduling would spread the requests across all the available servers and thus require all of them to be in memory, and likely not share much in the way of hardware or memory caches.  Tuxedo's system maximizes the various caches and thus optimizes overall performance.  Hopefully this makes sense and now explains why you may see a few servers handling most of the requests.  Under heavy load, meaning enough load to keep all servers that can handle a request busy, you should see a relatively equal number of requests processed.  Next post I'll try and cover how this applies to servers in a clustered (MP) environment because the load balancing there is a little more complicated. Regards,Todd LittleOracle Tuxedo Chief Architect

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  • wireless router on LAN

    - by Scott
    Hi, Can I put a wireless router (for a laptop to talk to) which is configured to use DHCP on our work LAN ? I just need the laptop to be able to talk to the internet. Will it automatically get the gateway information when it is assigned an IP via DHCP ? Thanks Scott

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  • Routers with decent parental monitoring / traffic logging?

    - by antiver
    I'm looking for consumer router / firmware recommendations with reasonably robust remote URL / hostname logging & reporting functionality. Most logging functionality I've seen is terrible - reporting only IP addresses, not rolling up reports or reporting any useful statistics. The logs are also often limited to merely the last few minutes/hours when handling high-traffic loads. Bonus points for providing a screenshot of the log reporting interface!

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  • View Link inConsistency

    - by Abhishek Dwivedi
    What is View Link Consistency? When multiple instances (say VO1, VO2, VO3 etc) of an EO-based VO are based on the same underlying EO, a new row created in one of these VO instances (say VO1)can be automatically added (without re-query) to the row sets of the others (VO2, VO3 etc ). This capability is known as the view link consistency. This feature works for any VO for which it is enabled, regardless of whether they are involved in a view link or not. What causes View Link inConsistency? Unless jbo.viewlink.consistent  is disabled for this VO (or globally), or setAssociationConsistent(false) is applied, any of the following can cause View Link inConsistency.  1. setWhereClause 2. Unreferenced secondary EO 3. findByViewCriteria() 4. Using view link accessor row set Why does this happen - View Link inConsistency? Well, there can be one of the following reasons. a. In case of 1 & 2, the view link consistency flag is disabled on that view object. b. As far as 3 is concerned, findByViewCriteria is used to retrieve a new row set to process programmatically without changing the contents of the default row set. In this case, unlike previous cases, the view link consistency flag is not disabled, meaning that the changes in the default row set would be reflected in the new row set.  However, the opposite doesn't hold true. For instance, if a row is deleted from this new row set, the corresponding row in the default row set does not get deleted. In one of my features, which involved deletion of row(s), I resolved the view link inconsistency issue by replacing findByViewCriteria by applyViewCriteria. b. For 4, it's similar to 3 - whenever a view link accessor row set is retrieved, a new row set is created. Now, creating new row set does not mean re-executing the query each time, only creating a new instance of a RowSet object with its default iterator reset to the "slot" before the first row. Also, please note that this new row set always originates from an internally created view object instance, not one you that added to the data model. This internal view object instance is created as needed and added with a system-defined name to the root application module. Anyway, the very reason a distinct, internally-created view object instance is used is to guarantee that it remains unaffected by developer-related changes to their own view objects instances in the data model.

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  • network latency, TCP and UDP packets

    - by user115848
    Hello recently my network has started to cause me lots of problems. I have a cable modem, connected to a tp-link router (with some port forwarding). Everything was working fine then i started to get lots of udp (port 53) "UNREPLIED" logs in the router. Now there are tcp UNREPLIED logs too. This is causing lots of latency and failed connections when trying to connect to different internet sites. Also, we run an openfire server for spark connections, and I believe its causing connectivity issues for some users who are trying to connect using Spark (some people connect fine, others don't). Please see screen shot below for packet logs. It has to be something internally, as I connected straight to the comcast modem and i was able to connect to the internet and various sites as normal. I tried to swap out the router with a different and got the same issue. I scanned both my internal dns servers for viruses or malware and it came up empty. Another anomaly is that when i try to connect to www.cnn.com, i get redirected to the different site. I scanned my own machine for hijacks. Not sure if this is related to the networking issue. Please let me know if you have any ideas for troubleshooting.

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  • New Cloud Security Book: Securing the Cloud by Vic Winkler

    - by user12608550
    It's rare that I read a technical book straight through; I usually read key chapters and save the rest for later reference. But Winkler's book, written by an accomplished and highly experienced security professional, was worth a complete read, cover to cover. Of the recently published cloud security books, such as... Cloud Security and Privacy: An Enterprise Perspective on Risks and Compliance, by Tim Mather, Subra Kumaraswamy, and Shahed Latif; O'Reilly Media Inc, 2009; Cloud Computing: Implementation, Management, and Security, by John Rittenhouse and James Ransome; CRC Press 2010; Cloud Security: A Comprehensive Guide to Secure Cloud Computing, by Ronald Krutz and Russell Vines; Wiley Publishing Inc, 2010 ...Securing the Cloud is the most useful and informative about all aspects of cloud security. Clearly, through his experience, the author has thought through many practical issues of securing large, virtualized IT installations. His Chapter 6 on Best Practices and Chapter 9 with its valuable checklists are worth the price of the book. If you are among the many new cloud computing professionals, Securing the Cloud is an essential reference for your work.

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  • Creating Custom validation rule and register it

    - by FormsEleven
    What is Validation Rule? A validation rule is a piece of code that performs some check ensuring that data meets given constraints.In an enterprise application development environment, often it might require developers to have validation be performed based on some logic at several places across projects. Instead of redundant validation creation, a custom validation rule provides a library with a validation rules that can be registered and used across applications.A custom Validation is encapsulated in a reusable component so that you do not have to write it every time when you need to do input validation. Here is how we can easily implement a custom validation that checks for name of an employee to be "KING" For creating a custom Validation , 1.         Create Generic Application Workspace "CustomValidator" with the project "Model" 2.         Create an BC4J based on emp table. 3.         Create a custom validation rule.In EmpNamerule class, update the validateValue(..) method as follows:  public boolean validateValue(Object value) { EntityImpl emp = (EntityImpl)value; if(emp.getAttribute("Ename").toString().equals("KING")){ return false; } return true; } Create ADF Library: Next step would be to create ADF library. Create ADF library with name lets say testADFLibrary1.jarRegister ADF Library Next step is to register the ADF library , so that its available across the applications. Invoke the menu "Tools -> Preferences"Select the option "Business Components -> Registered Rules" from left paneClick on button "Pick Library". The dialog "Select Library" comes up with  the user library addedAdd new library' that points to the above jarCheck the checkbox "Register" and set the name for the rule Sample UsageHere is how we can easily implement a validation rule that restrict the name of the employee not to be "KING".Create new Application with BC4J based on EMP table.Create new validation under Business rule tab for Ename & select the above custom validation rule.Run the AppModule tester.

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  • Software Diagnostics Tool recommendations for Debugging a Windows 8 freeze

    - by Stuart
    I've had my HP Pavillion dv6 laptop since last November - and it has had 8GB RAM and a 256GB Crucial M4 SSD installed since the start. I use it for software development and it's had a Windows 8 RTM installation since early September. Yesterday I had to give a presentation at a customer site - so used Powerpoint for the first time since installing Win8... since that point my machine has 'frozen' every 2 hours or so after startup. There doesn't seem to be any easy to see reason behind the freeze - the system just freezes, even if I have left it idle with just a desktop there. My immediate suspicion is that the SSD is the mostly likely cause of the problem. I've looked at some of the questions on here - e.g. How do I troubleshoot hardware issues related to a computer freeze/crash? - but don't really want to start taking my laptop apart. Another suspicion is that this might be related to the WiFi adapter (Broadcom 802.11n) since I have noticed that this doesn't seem to play perfectly with things like Hyper-V in Win8. Can anyone recommend any software diagnostic tools that I can run in order to evaluate the health of the SSD or of other parts of the system? Thanks Stuart P.S. I doubt Powerpoint is the cause of this, but I may use it as an excuse never to use it again... More realistically perhaps something got damaged during travel to the customer site?

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  • JavaOne Latin America 2012 Trip Report

    - by reza_rahman
    JavaOne Latin America 2012 was held at the Transamerica Expo Center in Sao Paulo, Brazil on December 4-6. The conference was a resounding success with a great vibe, excellent technical content and numerous world class speakers. Some notable local and international speakers included Bruno Souza, Yara Senger, Mattias Karlsson, Vinicius Senger, Heather Vancura, Tori Wieldt, Arun Gupta, Jim Weaver, Stephen Chin, Simon Ritter and Henrik Stahl. Topics covered included the JCP/JUGs, Java SE 7, HTML 5/WebSocket, CDI, Java EE 6, Java EE 7, JSF 2.2, JMS 2, JAX-RS 2, Arquillian and JavaFX. Bruno Borges and I manned the GlassFish booth at the Java Pavilion on Tuesday and Webnesday. The booth traffic was decent and not too hectic. We met a number of GlassFish adopters including perhaps one of the largest GlassFish deployments in Brazil as well as some folks migrating to Java EE from Spring. We invited them to share their stories with us. We also talked with some key members of the local Java community. Tuesday evening we had the GlassFish party at the Tribeca Pub. The party was definitely a hit and we could have used a larger venue (this was the first time we had the GlassFish party in Brazil). Along with GlassFish enthusiasts, a number of Java community leaders were there. We met some of the same folks again at the JUG leader's party on Wednesday evening. On Thursday Arun Gupta, Bruno Borges and I ran a hands-on-lab on JAX-RS, WebSocket and Server-Sent Events (SSE) titled "Developing JAX-RS Web Applications Utilizing Server-Sent Events and WebSocket". This is the same Java EE 7 lab run at JavaOne San Francisco. The lab provides developers a first hand glipse of how an HTML 5 powered Java EE application might look like. We had an overflow crowd for the lab (at one point we had about twenty people standing) and the lab went very well. The slides for the lab are here: Developing JAX-RS Web Applications Utilizing Server-Sent Events and WebSocket from Reza Rahman The actual contents for the lab is available here. Give me a shout if you need help getting it up and running. I gave two solo talks following the lab. The first was on JMS 2 titled "What’s New in Java Message Service 2". This was essentially the same talk given by JMS 2 specification lead Nigel Deakin at JavaOne San Francisco. I talked about the JMS 2 simplified API, JMSContext injection, delivery delays, asynchronous send, JMS resource definition in Java EE 7, standardized configuration for JMS MDBs in EJB 3.2, mandatory JCA pluggability and the like. The session went very well, there was good Q & A and someone even told me this was the best session of the conference! The slides for the talk are here: What’s New in Java Message Service 2 from Reza Rahman My last talk for the conference was on JAX-RS 2 in the keynote hall. Titled "JAX-RS 2: New and Noteworthy in the RESTful Web Services API" this was basically the same talk given by the specification leads Santiago Pericas-Geertsen and Marek Potociar at JavaOne San Francisco. I talked about the JAX-RS 2 client API, asyncronous processing, filters/interceptors, hypermedia support, server-side content negotiation and the like. The talk went very well and I got a few very kind complements afterwards. The slides for the talk are here: JAX-RS 2: New and Noteworthy in the RESTful Web Services API from Reza Rahman On a more personal note, Sao Paulo has always had a special place in my heart as the incubating city for Sepultura and Soulfy -- two of my most favorite heavy metal musical groups of all time! Consequently, the city has a perpertually alive and kicking metal scene pretty much any given day of the week. This time I got to check out a solid performance by local metal gig Republica at the legendary Manifesto Bar. I also wanted to see a Dio Tribute at the Blackmore but ran out of time and energy... Overall I enjoyed the conference/Sao Paulo and look forward to going to Brazil again next year!

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  • How To Perform Distributed Website Monitoring?

    - by cballou
    I would like to know how sites like the following perform distributed website monitoring (from multiple checkpoints/countries). pingdom.com, site24x7.com, uptrends.com, siteuptime.com, etc, etc. To be exact, what process would occur in checking if a given domain name went down? If the server finds that the site is down, what is the next step? Would it make a REST API request to a separate server to run the same test and report the results? I have a few theories, including: utilizing host(s) from different countries utilizing proxies from different countries I'm looking for the most proper or correct way to handle this, which can include the usage of servers from multiple countries/hosts.

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  • private address in traceroute results

    - by misteryes
    I use traceroute to check paths on a remote host, and I notice that there are some private IPs, like 10.230.10.1 bash-4.0# traceroute -T 132.227.62.122 traceroute to 132.227.62.122 (132.227.62.122), 30 hops max, 60 byte packets 1 194.199.68.161 (194.199.68.161) 1.103 ms 1.107 ms 1.097 ms 2 sw-ptu.univ.run (10.230.10.1) 1.535 ms 1.625 ms 2.172 ms 3 sw-univ-gazelle.univ.run (10.10.20.1) 6.891 ms 6.937 ms 6.927 ms 4 10.10.5.6 (10.10.5.6) 1.544 ms 1.517 ms 1.518 ms why there are private addresses near the host? what are the purposes that these private addresses are used? I mean why they want to put the public IP behind private IPs? thanks!

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  • Server 2003 Terminal Services Printers not redirecting, no sessions created.

    - by mikerdz
    Ok, odd scenario on a Windows Server 2003 Server Standard running as Terminal Server. Friday, installed 2 new Windows 7 machines to replace older XP machines. After adding these machines and their local printers, none of the otehr 16 Windows 7 machines can redirect printing to the server. I have checked Global Policy on domain controller, nothing is being blocked. In Terminal Services Manager, the client settings are set to User Client Settings. On RDP client, port redirection is enabled. I have tried disabling the Use Client Settings option and manually selected the options for print redirection and default printer connection, but still does not work. After some reaserching, I found this MS article: http://support.microsoft.com/kb/2492632 I went ahead and added the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\fEnablePrintRDR DWORD that the article references and set it to "1" to enable the option. I restarted the server, but still would not print. I am getting quite desperate with this issue because nothing seems to have changed when installing the two new clients and printers. I uninstalled the print drivers for the printers from the server. I have even gone as far as connecting each of the printers manually via UPD (\computername\printer) but even thought it works, it prints awfully slow. Please help!!!!

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  • Workshop in Denver canceled - thanks to hurricane Isaac

    - by Mike Dietrich
    Yesterday Roy did start his journey on time to travel to Denver, CO for today's Upgrade and Migration Workshop.  But unfortunately due to the remnants of  hurricane Issac moving up the East Coast and scrambling up flight schedules Roy's flight from NYC to Denver got canceled after a 3 hour delay leaving Manchester, NH, and there was no option to arrive in Denver this morning on time. So we apologize for canceling that workshop. The local marketing department will contact you regarding an alternative date. Sorry for any inconvenience!

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  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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  • Unable to connect host from guest VPC.

    - by Kabeer
    Hello. My host is WinXP and my guest (on VPC 2007) is also WinXP. Both have SP2. I am unable to ping either from one another. However, I am able to connect to the Internet from the guest. My intention is to be able to connect the SQL Server on the host from the Management Studio installed on the guest. Right now I am using Shared Networking (NAT) on the guest's settings.

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