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• Installing XULrunner, adding mozilla daily ppa doesn't help

  - by Lester Peabody

  I need to install xulrunner so I can use Redcar, but am unable to do so. I followed the steps in this question verbatim Install XULRunner 2.0. Here's the output from adding the Mozilla PPA: lpeabody@ubuntu:/var/www/drupal-7.8$ sudo add-apt-repository ppa:ubuntu-mozilla-daily/ppa You are about to add the following PPA to your system: Official PPA for Firefox and Thunderbird daily builds daily (or even multiple builds per day) for various mozilla projects and branches. For questions and bugs with software in this archive, please contact <email address hidden> or visit #ubuntu-mozillateam on freenode. More info: https://launchpad.net/~ubuntu-mozilla-daily/+archive/ppa Press [ENTER] to continue or ctrl-c to cancel adding it Executing: gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring /tmp/tmp.n2JGd679HN --trustdb-name /etc/apt/trustdb.gpg --keyring /etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver hkp://keyserver.ubuntu.com:80/ --recv B34505EA326FEAEA07E3618DEF4186FE247510BE gpg: requesting key 247510BE from hkp server keyserver.ubuntu.com gpg: key 247510BE: "Launchpad PPA for Ubuntu Mozilla Daily Build Team" not changed gpg: Total number processed: 1 gpg: unchanged: 1 lpeabody@ubuntu:/var/www/drupal-7.8$ sudo apt-get update Ign http://us.archive.ubuntu.com oneiric InRelease Ign http://extras.ubuntu.com oneiric InRelease Ign http://us.archive.ubuntu.com oneiric-updates InRelease Ign http://us.archive.ubuntu.com oneiric-backports InRelease Get:1 http://extras.ubuntu.com oneiric Release.gpg [72 B] Hit http://us.archive.ubuntu.com oneiric Release.gpg Hit http://extras.ubuntu.com oneiric Release Hit http://us.archive.ubuntu.com oneiric-updates Release.gpg Hit http://us.archive.ubuntu.com oneiric-backports Release.gpg Hit http://extras.ubuntu.com oneiric/main Sources Hit http://extras.ubuntu.com oneiric/main i386 Packages Ign http://extras.ubuntu.com oneiric/main TranslationIndex Hit http://us.archive.ubuntu.com oneiric Release Hit http://us.archive.ubuntu.com oneiric-updates Release Hit http://us.archive.ubuntu.com oneiric-backports Release Ign http://extras.ubuntu.com oneiric/main Translation-en_US Hit http://us.archive.ubuntu.com oneiric/main Sources Hit http://us.archive.ubuntu.com oneiric/restricted Sources Hit http://us.archive.ubuntu.com oneiric/universe Sources Ign http://extras.ubuntu.com oneiric/main Translation-en Hit http://us.archive.ubuntu.com oneiric/multiverse Sources Hit http://us.archive.ubuntu.com oneiric/main i386 Packages Hit http://us.archive.ubuntu.com oneiric/restricted i386 Packages Hit http://us.archive.ubuntu.com oneiric/universe i386 Packages Hit http://us.archive.ubuntu.com oneiric/multiverse i386 Packages Hit http://us.archive.ubuntu.com oneiric/main TranslationIndex Hit http://us.archive.ubuntu.com oneiric/multiverse TranslationIndex Hit http://us.archive.ubuntu.com oneiric/restricted TranslationIndex Hit http://us.archive.ubuntu.com oneiric/universe TranslationIndex Hit http://us.archive.ubuntu.com oneiric-updates/main Sources Hit http://us.archive.ubuntu.com oneiric-updates/restricted Sources Hit http://us.archive.ubuntu.com oneiric-updates/universe Sources Hit http://us.archive.ubuntu.com oneiric-updates/multiverse Sources Hit http://us.archive.ubuntu.com oneiric-updates/main i386 Packages Hit http://us.archive.ubuntu.com oneiric-updates/restricted i386 Packages Hit http://us.archive.ubuntu.com oneiric-updates/universe i386 Packages Hit http://us.archive.ubuntu.com oneiric-updates/multiverse i386 Packages Hit http://us.archive.ubuntu.com oneiric-updates/main TranslationIndex Hit http://us.archive.ubuntu.com oneiric-updates/multiverse TranslationIndex Hit http://us.archive.ubuntu.com oneiric-updates/restricted TranslationIndex Hit http://us.archive.ubuntu.com oneiric-updates/universe TranslationIndex Hit http://us.archive.ubuntu.com oneiric-backports/main Sources Hit http://us.archive.ubuntu.com oneiric-backports/restricted Sources Hit http://us.archive.ubuntu.com oneiric-backports/universe Sources Hit http://us.archive.ubuntu.com oneiric-backports/multiverse Sources Hit http://us.archive.ubuntu.com oneiric-backports/main i386 Packages Hit http://us.archive.ubuntu.com oneiric-backports/restricted i386 Packages Hit http://us.archive.ubuntu.com oneiric-backports/universe i386 Packages Hit http://us.archive.ubuntu.com oneiric-backports/multiverse i386 Packages Hit http://us.archive.ubuntu.com oneiric-backports/main TranslationIndex Hit http://us.archive.ubuntu.com oneiric-backports/multiverse TranslationIndex Hit http://us.archive.ubuntu.com oneiric-backports/restricted TranslationIndex Hit http://us.archive.ubuntu.com oneiric-backports/universe TranslationIndex Hit http://us.archive.ubuntu.com oneiric/main Translation-en Hit http://us.archive.ubuntu.com oneiric/multiverse Translation-en Hit http://us.archive.ubuntu.com oneiric/restricted Translation-en Hit http://us.archive.ubuntu.com oneiric/universe Translation-en Hit http://us.archive.ubuntu.com oneiric-updates/main Translation-en Hit http://us.archive.ubuntu.com oneiric-updates/multiverse Translation-en Hit http://us.archive.ubuntu.com oneiric-updates/restricted Translation-en Hit http://us.archive.ubuntu.com oneiric-updates/universe Translation-en Hit http://us.archive.ubuntu.com oneiric-backports/main Translation-en Hit http://us.archive.ubuntu.com oneiric-backports/multiverse Translation-en Hit http://us.archive.ubuntu.com oneiric-backports/restricted Translation-en Hit http://us.archive.ubuntu.com oneiric-backports/universe Translation-en Ign http://security.ubuntu.com oneiric-security InRelease Ign http://ppa.launchpad.net oneiric InRelease Ign http://ppa.launchpad.net oneiric InRelease Hit http://security.ubuntu.com oneiric-security Release.gpg Hit http://ppa.launchpad.net oneiric Release.gpg Hit http://security.ubuntu.com oneiric-security Release Get:2 http://ppa.launchpad.net oneiric Release.gpg [316 B] Hit http://ppa.launchpad.net oneiric Release Hit http://security.ubuntu.com oneiric-security/main Sources Get:3 http://ppa.launchpad.net oneiric Release [9,788 B] Hit http://security.ubuntu.com oneiric-security/restricted Sources Hit http://security.ubuntu.com oneiric-security/universe Sources Hit http://security.ubuntu.com oneiric-security/multiverse Sources Hit http://security.ubuntu.com oneiric-security/main i386 Packages Hit http://security.ubuntu.com oneiric-security/restricted i386 Packages Hit http://security.ubuntu.com oneiric-security/universe i386 Packages Hit http://security.ubuntu.com oneiric-security/multiverse i386 Packages Hit http://security.ubuntu.com oneiric-security/main TranslationIndex Hit http://security.ubuntu.com oneiric-security/multiverse TranslationIndex Hit http://security.ubuntu.com oneiric-security/restricted TranslationIndex Hit http://security.ubuntu.com oneiric-security/universe TranslationIndex Hit http://ppa.launchpad.net oneiric/main Sources Hit http://ppa.launchpad.net oneiric/main i386 Packages Ign http://ppa.launchpad.net oneiric/main TranslationIndex Hit http://security.ubuntu.com oneiric-security/main Translation-en Get:4 http://ppa.launchpad.net oneiric/main Sources [1,650 B] Get:5 http://ppa.launchpad.net oneiric/main i386 Packages [12.6 kB] Hit http://security.ubuntu.com oneiric-security/multiverse Translation-en Hit http://security.ubuntu.com oneiric-security/restricted Translation-en Ign http://ppa.launchpad.net oneiric/main TranslationIndex Hit http://security.ubuntu.com oneiric-security/universe Translation-en Ign http://ppa.launchpad.net oneiric/main Translation-en_US Ign http://ppa.launchpad.net oneiric/main Translation-en Ign http://ppa.launchpad.net oneiric/main Translation-en_US Ign http://ppa.launchpad.net oneiric/main Translation-en Fetched 24.5 kB in 5s (4,853 B/s) Reading package lists... Done After running the update, I attempted to install xulrunner, but get the following back: lpeabody@ubuntu:/var/www/drupal-7.8$ sudo apt-get install xulrunner-2.0 xulrunner-2.0-dev xulrunner-2.0-gnome-support xulrunner-dev Reading package lists... Done Building dependency tree Reading state information... Done Package xulrunner-2.0-dev is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source Package xulrunner-2.0 is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package 'xulrunner-2.0' has no installation candidate E: Package 'xulrunner-2.0-dev' has no installation candidate E: Unable to locate package xulrunner-2.0-gnome-support E: Couldn't find any package by regex 'xulrunner-2.0-gnome-support' E: Unable to locate package xulrunner-dev If you need to know anything else please specify, I will be prompt with my answers if asked during the next 2 hours... so 2am EDT.

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• Introducción a ENUM (E.164 Number Mapping)

  - by raul.goycoolea

  E.164 Number Mapping (ENUM o Enum) se diseñó para resolver la cuestión de como se pueden encontrar servicios de internet mediante un número telefónico, es decir cómo se pueden usar los los teléfonos, que solamente tienen 12 teclas, para acceder a servicios de Internet. La parte más básica de ENUM es por tanto la convergencia de las redes del STDP y la IP; ENUM hace que pueda haber una correspondencia entre un número telefónico y un identificador de Internet. En síntesis, Enum es un conjunto de protocolos para convertir números E.164 en URIs, y viceversa, de modo que el sistema de numeración E.164 tenga una función de correspondencia con las direcciones URI en Internet. Esta función es necesaria porque un número telefónico no tiene sentido en el mundo IP, ni una dirección IP tiene sentido en las redes telefónicas. Así, mediante esta técnica, las comunicaciones cuyo destino se marque con un número E.164, puedan terminar en el identificador correcto (número E.164 si termina en el STDP, o URI si termina en redes IP). La solución técnica de mirar en una base de datos cual es el identificador de destino tiene consecuencias muy interesantes, como que la llamada se pueda terminar donde desee el abonado llamado. Esta es una de las características que ofrece ENUM : el destino concreto, el terminal o terminales de terminación, no lo decide quien inicia la llamada o envía el mensaje sino la persona que es llamada o recibe el mensaje, que ha escrito sus preferencias en una base de datos. En otras palabras, el destinatario de la llamada decide cómo quiere ser contactado, tanto si lo que se le comunica es un email, o un sms, o telefax, o una llamada de voz. Cuando alguien quiera llamarle a usted, lo que tiene que hacer el llamante es seleccionar su nombre (el del llamado) en la libreta de direcciones del terminal o marcar su número ENUM. Una aplicación informática obtendrá de una base de datos los datos de contacto y disponibilidad que usted decidió. Y el mensaje le será remitido tal como usted especificó en dicha base de datos. Esto es algo nuevo que permite que usted, como persona llamada, defina sus preferencias de terminación para cualquier tipo de contenido. Por ejemplo, usted puede querer que todos los emails le sean enviados como sms o que los mensajes de voz se le remitan como emails; las comunicaciones ya no dependen de donde esté usted o deque tipo de terminal utiliza (teléfono, pda, internet). Además, con ENUM usted puede gestionar la portabilidad de sus números fijos y móviles. ENUM emplea una técnica de búsqueda indirecta en una base de datos que tiene los registros NAPTR ("Naming Authority Pointer Resource Records" tal como lo define el RFC 2915), y que utiliza el número telefónico Enum como clave de búsqueda, para obtener qué URIs corresponden a cada número telefónico. La base de datos que almacena estos registros es del tipo DNS.Si bien en uno de sus diversos usos sirve para facilitar las llamadas de usuarios de VoIP entre redes tradicionales del STDP y redes IP, debe tenerse en cuenta que ENUM no es una función de VoIP sino que es un mecanismo de conversión entre números/identificadores. Por tanto no debe ser confundido con el uso normal de enrutar las llamadas de VoIP mediante los protocolos SIP y H.323. ENUM puede ser muy útil para aquellas organizaciones que quieran tener normalizada la manera en que las aplicaciones acceden a los datos de comunicación de cada usuario. FundamentosPara que la convergencia entre el Sistema Telefónico Disponible al Público (STDP) y la Telefonía por Internet o Voz sobre IP (VoIP) y que el desarrollo de nuevos servicios multimedia tengan menos obstáculos, es fundamental que los usuarios puedan realizar sus llamadas tal como están acostumbrados a hacerlo, marcando números. Para eso, es preciso que haya un sistema universal de correspondencia de número a direcciones IP (y viceversa) y que las diferentes redes se puedan interconectar. Hay varias fórmulas que permiten que un número telefónico sirva para establecer comunicación con múltiples servicios. Una de estas fórmulas es el Electronic Number Mapping System ENUM, normalizado por el grupo de tareas especiales de ingeniería en Internet (IETF, Internet engineering task force), del que trata este artículo, que emplea la numeración E.164, los protocolos y la infraestructura telefónica para acceder indirectamente a diferentes servicios. Por tanto, se accede a un servicio mediante un identificador numérico universal: un número telefónico tradicional. ENUM permite comunicar las direcciones del mundo IP con las del mundo telefónico, y viceversa, sin problemas. Antes de entrar en mayores profundidades, conviene dar una breve pincelada para aclarar cómo se organiza la correspondencia entre números o URI. Para ello imaginemos una llamada que se inicia desde el servicio telefónico tradicional con destino a un número Enum. En ENUM Público, el abonado o usuario Enum a quien va destinada lallamada, habrá decidido incluir en la base de datos Enum uno o varios URI o números E.164, que forman una lista con sus preferencias para terminar la llamada. Y el sistema como se explica más adelante, elegirá cual es el número o URI adecuado para dicha terminación. Por tanto como resultado de la consulta a la base dedatos Enum siempre se da una relación unívoca entre el número Enum marcado y el de terminación, conforme a los deseos de la persona llamada.Variedades de ENUMUna posible fuente de confusión cuando se trata sobre ENUM es la variedad de soluciones o sistemas que emplean este calificativo. Lo habitual es que cuando se haga una referencia a ENUM se trate de uno de los siguientes casos: ENUM Público: Es la visión original de ENUM, como base de datos pública, parecida a un directorio, donde el abonado "opta" a ser incluido en la base de datos, que está gestionada en el dominio e164.arpa, delegando a cada país la gestión de la base de datos y la numeración. También se conoce como ENUM de usuario. Carrier ENUM, o ENUM Infraestructura, o de Operador: Cuando grupos de operadores proveedores de servicios de comunicaciones electrónicas acuerdan compartir la información de los abonados por medio de ENUM mediante acuerdos privados. En este caso son los operadores quienes controlan la información del abonado en vez de hacerlo (optar) los propios abonados. Carrier ENUM o ENUM de Operador también se conoce como Infrastructure ENUM o ENUM Infraestructura, y está siendo normalizado por IETF para la interconexión de VoIP (mediante acuerdos de peering). Como se explicará en la correspondiente sección, también se puede utilizar para la portabilidad o conservación de número. ENUM Privado: Un operador de telefonía o de VoIP, o un ISP, o un gran usuario, puede utilizar las técnicas de ENUM en sus redes y en las de sus clientes sin emplear DNS públicos, con DNS privados o internos. Resulta fácil imaginar como puede utilizarse esta técnica para que compañías multinacionales, o bancos, o agencias de viajes, tengan planes de numeración muy coherentes y eficaces. Cómo funciona ENUMPara conocer cómo funciona Enum, le remitimos a la página correspondiente a ENUM Público, puesto que esa variedad de Enum es la típica, la que dió lugar a todos los procedimientos y normas de IETF .Más detalles sobre: @page { margin: 0.79in } P { margin-bottom: 0.08in } H4 { margin-bottom: 0.08in } H4.ctl { font-family: "Lohit Hindi" } A:link { so-language: zxx } -- ENUM Público. En esta página se explica con cierto detalle como funciona Enum Carrier ENUM o ENUM de Operador ENUM Privado Normas técnicas: RFC 2915: NAPTR RR. The Naming Authority Pointer (NAPTR) DNS Resource Record RFC 3761: ENUM Protocol. The E.164 to Uniform Resource Identifiers (URI) Dynamic Delegation Discovery System (DDDS) Application (ENUM). (obsoletes RFC 2916). RFC 3762: Usage of H323 addresses in ENUM Protocol RFC 3764: Usage of SIP addresses in ENUM Protocol RFC 3824: Using E.164 numbers with SIP RFC 4769: IANA Registration for an Enumservice Containing Public Switched Telephone Network (PSTN) Signaling Information RFC 3026: Berlin Liaison Statement RFC 3953: Telephone Number Mapping (ENUM) Service Registration for Presence Services RFC 2870: Root Name Server Operational Requirements RFC 3482: Number Portability in the Global Switched Telephone Network (GSTN): An Overview RFC 2168: Resolution of Uniform Resource Identifiers using the Domain Name System Organizaciones relacionadas con ENUM RIPE - Adimistrador del nivel 0 de ENUM e164.arpa. ITU-T TSB - Unión Internacional de Telecomunicaciones ETSI - European Telecommunications Standards Institute VisionNG - Administrador del rango ENUM 878-10 IETF ENUM Chapter

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• Keeping track of File System Utilization in Ops Center 12c

  - by S Stelting

  Enterprise Manager Ops Center 12c provides significant monitoring capabilities, combined with very flexible incident management. These capabilities even extend to monitoring the file systems associated with Solaris or Linux assets. Depending on your needs you can monitor and manage incidents, or you can fine tune alert monitoring rules to specific file systems. This article will show you how to use Ops Center 12c to Track file system utilization Adjust file system monitoring rules Disable file system rules Create custom monitoring rules If you're interested in this topic, please join us for a WebEx presentation! Date: Thursday, November 8, 2012 Time: 11:00 am, Eastern Standard Time (New York, GMT-05:00) Meeting Number: 598 796 842 Meeting Password: oracle123 To join the online meeting ------------------------------------------------------- 1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&RT=MiMxMQ%3D%3D 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: oracle123 4. Click "Join". To view in other time zones or languages, please click the link: https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&ORT=MiMxMQ%3D%3D   Monitoring File Systems for OS Assets The Libraries tab provides basic, device-level information about the storage associated with an OS instance. This tab shows you the local file system associated with the instance and any shared storage libraries mounted by Ops Center. More detailed information about file system storage is available under the Analytics tab under the sub-tab named Charts. Here, you can select and display the individual mount points of an OS, and export the utilization data if desired: In this example, the OS instance has a basic root file partition and several NFS directories. Each file system mount point can be independently chosen for display in the Ops Center chart. File Systems and Incident  Reporting Every asset managed by Ops Center has a "monitoring policy", which determines what represents a reportable issue with the asset. The policy is made up of a bunch of monitoring rules, where each rule describes An attribute to monitor The conditions which represent an issue The level or levels of severity for the issue When the conditions are met, Ops Center sends a notification and creates an incident. By default, OS instances have three monitoring rules associated with file systems: File System Reachability: Triggers an incident if a file system is not reachable NAS Library Status: Triggers an incident for a value of "WARNING" or "DEGRADED" for a NAS-based file system File System Used Space Percentage: Triggers an incident when file system utilization grows beyond defined thresholds You can view these rules in the Monitoring tab for an OS: Of course, the default monitoring rules is that they apply to every file system associated with an OS instance. As a result, any issue with NAS accessibility or disk utilization will trigger an incident. This can cause incidents for file systems to be reported multiple times if the same shared storage is used by many assets, as shown in this screen shot: Depending on the level of control you'd like, there are a number of ways to fine tune incident reporting. Note that any changes to an asset's monitoring policy will detach it from the default, creating a new monitoring policy for the asset. If you'd like, you can extract a monitoring policy from an asset, which allows you to save it and apply the customized monitoring profile to other OS assets. Solution #1: Modify the Reporting Thresholds In some cases, you may want to modify the basic conditions for incident reporting in your file system. The changes you make to a default monitoring rule will apply to all of the file systems associated with your operating system. Selecting the File Systems Used Space Percentage entry and clicking the "Edit Alert Monitoring Rule Parameters" button opens a pop-up dialog which allows you to modify the rule. The first screen lets you decide when you will check for file system usage, and how long you will wait before opening an incident in Ops Center. By default, Ops Center monitors continuously and reports disk utilization issues which exist for more than 15 minutes. The second screen lets you define actual threshold values. By default, Ops Center opens a Warning level incident is utilization rises above 80%, and a Critical level incident for utilization above 95% Solution #2: Disable Incident Reporting for File System If you'd rather not report file system incidents, you can disable the monitoring rules altogether. In this case, you can select the monitoring rules and click the "Disable Alert Monitoring Rule(s)" button to open the pop-up confirmation dialog. Like the first solution, this option affects all file system monitoring. It allows you to completely disable incident reporting for NAS library status or file system space consumption. Solution #3: Create New Monitoring Rules for Specific File Systems If you'd like to have the greatest flexibility when monitoring file systems, you can create entirely new rules. Clicking the "Add Alert Monitoring Rule" (the icon with the green plus sign) opens a wizard which allows you to define a new rule.  This rule will be based on a threshold, and will be used to monitor operating system assets. We'd like to add a rule to track disk utilization for a specific file system - the /nfs-guest directory. To do this, we specify the following attribute FileSystemUsages.name=/nfs-guest.usedSpacePercentage The value of name in the attribute allows us to define a specific NFS shared directory or file system... in the case of this OS, we could have chosen any of the values shown in the File Systems Utilization chart at the beginning of this article. usedSpacePercentage lets us define a threshold based on the percentage of total disk space used. There are a number of other values that we could use for threshold-based monitoring of FileSystemUsages, including freeSpace freeSpacePercentage totalSpace usedSpace usedSpacePercentage The final sections of the screen allow us to determine when to monitor for disk usage, and how long to wait after utilization reaches a threshold before creating an incident. The next screen lets us define the threshold values and severity levels for the monitoring rule: If historical data is available, Ops Center will display it in the screen. Clicking the Apply button will create the new monitoring rule and active it in your monitoring policy. If you combine this with one of the previous solutions, you can precisely define which file systems will generate incidents and notifications. For example, this monitoring policy has the default "File System Used Space Percentage" rule disabled, but the new rule reports ONLY on utilization for the /nfs-guest directory. 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• Win a set of Infragistics Silverlight Controls with Data Visualization!

  - by mbcrump

  Infragistics recently released their new Silverlight Data Visualization Controls. I saw a couple of samples and had to take a look. I headed over to their website and downloaded the controls. I first noticed the hospital floor-plan demo shown on their site and started thinking of ways that I could use this in my own organization. I emailed them asking if I could give away the Silverlight Data Visualization controls on my site and they said, Yes! They also wanted to throw in the standard Silverlight Line of Business controls. (combined they are worth about $3000 US). I am very thankful they were willing to help the Silverlight community with this giveaway. So some quick rules below: ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of Infragistics Silverlight Controls with Data Visualization ($3000 Value) Random winner will be announced on January 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) For extra entries simply: Retweet a link to this page using the following URL [ http://mcrump.me/iscfree ]. It does not matter what the tweet says, just as long as the URL is the same. Unlimited tweets, but please don’t go crazy! This URL will allow me to track the users that Tweet this page. Don’t forget to visit Infragistics because they made this possible. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Before we get started with the Silverlight Controls, here is a couple of links to bookmark: The Silverlight Line of Business Control page is here. You can also check out the live demos here. The Data Visualization page is here. You can also check out the live demos here. Don’t worry about the Samples/Help Documentation. You can install all of that to your local HDD when you are installing it. I am going to walk you through the Silverlight Controls recently released by Infragistics. Begin by downloading the trial version and running the executable. If you downloaded the Complete bundle then you will have the following options to pick from. I like having help documentation and samples on my local HDD in case I do not have access to the internet and want to code. After it is installed, you may want to take a look at your Toolbox in Visual Studio 2010. Look for NetAdvantage 10.3 Silverlight and you will see that you now have access to all of these controls. At this point, to use the controls it’s as simple as drag/drop onto your Silverlight container. It will create the proper Namespaces for you. I wanted to highlight a few of the controls that I liked the most: Grid – After using the Infragistics grid you will wonder how you ever survived using the grid supplied by Microsoft standard controls.  This grid was designed to get your application up and running very fast. It’s simple to bind, it handles LARGE DataSets, easy to filter and allows endless possibilities of formatting data. The screenshot below is an example of the grid. For a real-time updating demo click here. SpellChecker- If your users are creating emails or performing any other function that requires Spell Checking then this control is great. Check out the screenshots below: In this first screen, I have a word that is not in the dictionary [DotNet]. The Spell Checker finds the word and allows the user to correct it. What is so great about Infragistics controls is that it only takes a few lines of code to have a full-featured Spell Checker in your application. TagCloud – This is a control that I haven’t seen anywhere else. It allows you to create keywords for popular search terms. This is very similar to TagCloud seen all over the internet.  Below is a screenshot that shows “Facebook” being a very popular item in the cloud. You can link these items to a hyperlink if you wanted. Importing/Exporting from Excel – I work with data a majority of the time. We all know the importance of Excel in our organizations, its used a lot. With Infragistics controls it make importing and exporting data from a Grid into Excel a snap. One of the things that I liked most about this control was the option to choose the Excel format (2003 or 2007). I haven’t seen this feature in other controls. Creating/Saving/Extracting/Uploading Zip Files – This is another control that I haven’t seen many others making. It allows you to basically manipulate a zip file in any way you like. You can even create a password on the zip file. Schedule – The Schedule that Infragistics provides resembles Outlook’s calendar. I think that it’s important for a user to see your app for the first time and immediately be able to start using because they are already familiar with the UI. The Schedule control accomplishes that in my opinion. I have just barely scratched the surface with the Infragistics Silverlight Line of Business controls. To check all of them then click here. A quick thing to note is that this giveaway also comes with the following Silverlight Data Visualization Controls. Below is a screenshot that list all of them:   I wanted to highlight 2 of the controls that I liked the most: xamBarcode– The xamBarcode supports the following Symbologies: Below is an example of the barcode generated by Infragistics controls. This is a high resolution barcode that you will not have to wonder if your scanner can read it. As long as you have ink in your printer your barcode will read it. I used a Symbol barcode reader to test this barcode. xamTreemap– I’ve never seen a way of displaying data like this before, but I like it. You can style this anyway that you like of course and it also comes with an Office 2010 Theme. Thanks to Infragistics for providing the controls to one lucky reader. I hope that you enjoyed this post and good luck to those that entered the contest.  Subscribe to my feed

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• Base de Datos Oracle, su mejor opción para reducir costos de IT

  - by Ivan Hassig

  Por Victoria Cadavid Sr. Sales Cosultant Oracle Direct Uno de los principales desafíos en la administración de centros de datos es la reducción de costos de operación. A medida que las compañías crecen y los proveedores de tecnología ofrecen soluciones cada vez más robustas, conservar el equilibrio entre desempeño, soporte al negocio y gestión del Costo Total de Propiedad es un desafío cada vez mayor para los Gerentes de Tecnología y para los Administradores de Centros de Datos. Las estrategias más comunes para conseguir reducción en los costos de administración de Centros de Datos y en la gestión de Tecnología de una organización en general, se enfocan en la mejora del desempeño de las aplicaciones, reducción del costo de administración y adquisición de hardware, reducción de los costos de almacenamiento, aumento de la productividad en la administración de las Bases de Datos y mejora en la atención de requerimientos y prestación de servicios de mesa de ayuda, sin embargo, las estrategias de reducción de costos deben contemplar también la reducción de costos asociados a pérdida y robo de información, cumplimiento regulatorio, generación de valor y continuidad del negocio, que comúnmente se conciben como iniciativas aisladas que no siempre se adelantan con el ánimo de apoyar la reducción de costos. Una iniciativa integral de reducción de costos de TI, debe contemplar cada uno de los factores que  generan costo y pueden ser optimizados. En este artículo queremos abordar la reducción de costos de tecnología a partir de la adopción del que según los expertos es el motor de Base de Datos # del mercado.Durante años, la base de datos Oracle ha sido reconocida por su velocidad, confiabilidad, seguridad y capacidad para soportar cargas de datos tanto de aplicaciones altamente transaccionales, como de Bodegas de datos e incluso análisis de Big Data , ofreciendo alto desempeño y facilidades de administración, sin embrago, cuando pensamos en proyectos de reducción de costos de IT, además de la capacidad para soportar aplicaciones (incluso aplicaciones altamente transaccionales) con alto desempeño, pensamos en procesos de automatización, optimización de recursos, consolidación, virtualización e incluso alternativas más cómodas de licenciamiento. La Base de Datos Oracle está diseñada para proveer todas las capacidades que un área de tecnología necesita para reducir costos, adaptándose a los diferentes escenarios de negocio y a las capacidades y características de cada organización.Es así, como además del motor de Base de Datos, Oracle ofrece una serie de soluciones para optimizar la administración de la información a través de mecanismos de optimización del uso del storage, continuidad del Negocio, consolidación de infraestructura, seguridad y administración automática, que propenden por un mejor uso de los recursos de tecnología, ofrecen opciones avanzadas de configuración y direccionan la reducción de los tiempos de las tareas operativas más comunes. Una de las opciones de la base de datos que se pueden provechar para reducir costos de hardware es Oracle Real Application Clusters. Esta solución de clustering permite que varios servidores (incluso servidores de bajo costo) trabajen en conjunto para soportar Grids o Nubes Privadas de Bases de Datos, proporcionando los beneficios de la consolidación de infraestructura, los esquemas de alta disponibilidad, rápido desempeño y escalabilidad por demanda, haciendo que el aprovisionamiento, el mantenimiento de las bases de datos y la adición de nuevos nodos se lleve e cabo de una forma más rápida y con menos riesgo, además de apalancar las inversiones en servidores de menor costo. Otra de las soluciones que promueven la reducción de costos de Tecnología es Oracle In-Memory Database Cache que permite almacenar y procesar datos en la memoria de las aplicaciones, permitiendo el máximo aprovechamiento de los recursos de procesamiento de la capa media, lo que cobra mucho valor en escenarios de alta transaccionalidad. De este modo se saca el mayor provecho de los recursos de procesamiento evitando crecimiento innecesario en recursos de hardware. Otra de las formas de evitar inversiones innecesarias en hardware, aprovechando los recursos existentes, incluso en escenarios de alto crecimiento de los volúmenes de información es la compresión de los datos. Oracle Advanced Compression permite comprimir hasta 4 veces los diferentes tipos de datos, mejorando la capacidad de almacenamiento, sin comprometer el desempeño de las aplicaciones. Desde el lado del almacenamiento también se pueden conseguir reducciones importantes de los costos de IT. En este escenario, la tecnología propia de la base de Datos Oracle ofrece capacidades de Administración Automática del Almacenamiento que no solo permiten una distribución óptima de los datos en los discos físicos para garantizar el máximo desempeño, sino que facilitan el aprovisionamiento y la remoción de discos defectuosos y ofrecen balanceo y mirroring, garantizando el uso máximo de cada uno de los dispositivos y la disponibilidad de los datos. Otra de las soluciones que facilitan la administración del almacenamiento es Oracle Partitioning, una opción de la Base de Datos que permite dividir grandes tablas en estructuras más pequeñas. Esta aproximación facilita la administración del ciclo de vida de la información y permite por ejemplo, separar los datos históricos (que generalmente se convierten en información de solo lectura y no tienen un alto volumen de consulta) y enviarlos a un almacenamiento de bajo costos, conservando la data activa en dispositivos de almacenamiento más ágiles. Adicionalmente, Oracle Partitioning facilita la administración de las bases de datos que tienen un gran volumen de registros y mejora el desempeño de la base de datos gracias a la posibilidad de optimizar las consultas haciendo uso únicamente de las particiones relevantes de una tabla o índice en el proceso de búsqueda. Otros factores adicionales, que pueden generar costos innecesarios a los departamentos de Tecnología son: La pérdida, corrupción o robo de datos y la falta de disponibilidad de las aplicaciones para dar soporte al negocio. Para evitar este tipo de situaciones que pueden acarrear multas y pérdida de negocios y de dinero, Oracle ofrece soluciones que permiten proteger y auditar la base de datos, recuperar la información en caso de corrupción o ejecución de acciones que comprometan la integridad de la información y soluciones que permitan garantizar que la información de las aplicaciones tenga una disponibilidad de 7x24. Ya hablamos de los beneficios de Oracle RAC, para facilitar los procesos de Consolidación y mejorar el desempeño de las aplicaciones, sin embrago esta solución, es sumamente útil en escenarios dónde las organizaciones de quieren garantizar una alta disponibilidad de la información, ante fallo de los servidores o en eventos de desconexión planeada para realizar labores de mantenimiento. Además de Oracle RAC, existen soluciones como Oracle Data Guard y Active Data Guard que permiten replicar de forma automática las bases de datos hacia un centro de datos de contingencia, permitiendo una recuperación inmediata ante eventos que deshabiliten por completo un centro de datos. Además de lo anterior, Active Data Guard, permite aprovechar la base de datos de contingencia para realizar labores de consulta, mejorando el desempeño de las aplicaciones. Desde el punto de vista de mejora en la seguridad, Oracle cuenta con soluciones como Advanced security que permite encriptar los datos y los canales a través de los cueles se comparte la información, Total Recall, que permite visualizar los cambios realizados a la base de datos en un momento determinado del tiempo, para evitar pérdida y corrupción de datos, Database Vault que permite restringir el acceso de los usuarios privilegiados a información confidencial, Audit Vault, que permite verificar quién hizo qué y cuándo dentro de las bases de datos de una organización y Oracle Data Masking que permite enmascarar los datos para garantizar la protección de la información sensible y el cumplimiento de las políticas y normas relacionadas con protección de información confidencial, por ejemplo, mientras las aplicaciones pasan del ambiente de desarrollo al ambiente de producción. Como mencionamos en un comienzo, las iniciativas de reducción de costos de tecnología deben apalancarse en estrategias que contemplen los diferentes factores que puedan generar sobre costos, los factores de riesgo que puedan acarrear costos no previsto, el aprovechamiento de los recursos actuales, para evitar inversiones innecesarias y los factores de optimización que permitan el máximo aprovechamiento de las inversiones actuales. Como vimos, todas estas iniciativas pueden ser abordadas haciendo uso de la tecnología de Oracle a nivel de Base de Datos, lo más importante es detectar los puntos críticos a nivel de riesgo, diagnosticar las proporción en que están siendo aprovechados los recursos actuales y definir las prioridades de la organización y del área de IT, para así dar inicio a todas aquellas iniciativas que de forma gradual, van a evitar sobrecostos e inversiones innecesarias, proporcionando un mayor apoyo al negocio y un impacto significativo en la productividad de la organización. Más información http://www.oracle.com/lad/products/database/index.html?ssSourceSiteId=otnes 1Fuente: Market Share: All Software Markets, Worldwide 2011 by Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Zhang. - March 29, 2012 2Big Data: Información recopilada desde fuentes no tradicionales como blogs, redes sociales, email, sensores, fotografías, grabaciones en video, etc. que normalmente se encuentran de forma no estructurada y en un gran volumen

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• Company Review: Google Products

  Google, Inc offers an array of products and services to all of its end-users. However their search capabilities are the foundation for Google’s current success and their primary business focus. Currently, Google offers over twenty different search applications that allow users to search the internet for books, maps, videos, images, products and much more. Their product decisions have allowed users demands to be met while focusing on the free based model. This allows users to access Google data free of charge and indirectly gives Google a strong competitive advantage of other competitors along with the accuracy of the search results. According to Google, Inc, they offer the following types of searching capabilities: Alerts Get email updates on the topics of your choice Blog Search Find blogs on your favorite topics  Books Search the full text of books  Custom Search Create a customized search experience for your community  Desktop Search and personalize your computer  Dictionary Search for definitions of words and phrases Directory Search the web, organized by topic or category Earth Explore the world from your computer Finance Business info, news and interactive charts GOOG-411 Find and connect for free with businesses from your phone  Images Search for images on the web Maps View maps and directions News Search thousands of news stories Patent Search Search the full text of US Patents Product Search Search for stuff to buy Scholar Search scholarly papers Toolbar Add a search box to your browser Trends Explore past and present search trends Videos Search for videos on the web Web Search Search billions of web pages Web Search Features Find movies, music, stocks, books and more mapping Google’s free based business model is only one way it differentiates itself from its competition. There is also a strong focus on the accuracy of search results and the speed in which they are returned to the end-user. Quality function deployment (QFD) is a structured method used to help connect user needs to the design features of a project proposed to address those needs. This method is particularly useful in accounting for needs that are not easily articulated or precisely defined according to the U. S. Department of Transportation Federal Highway Administration. Due to the fact that QFD is so customer driven Google is always in a constant state of change in attempt to reengineer its search algorithms, and other dependant systems so that end-users requirements are constantly being met. Value engineering is a key example of this, Google is constantly trying to improve all aspects of its products, improve system maintainability, and system interoperability. Bridgefield Group defines value engineering as an organized methodology that identifies and selects the lowest lifecycle cost options in design, materials and processes that achieves the desired level of performance, reliability and customer satisfaction. In addition, it seeks to remove unnecessary costs in the above areas and is often a joint effort with cross-functional internal teams and relevant suppliers. Common issues that appear when developing large scale systems like Google’s search applications include modular design of a product and/or service and providing accurate value analysis. A design approach that adheres to four fundamental tenets of cohesiveness, encapsulation, self-containment, and high binding to design a system component as an independently operable unit subject to change is how the Open System Joint Task Force defines modular design. More specifically M. S. Schmaltz defines modular software design as having a large collection of statements strung together in one partition of in-line code; we segment or divide the statements into logical groups called modules. Each module performs one or two tasks, and then passes control to another module. By breaking up the code into "bite-sized chunks", so to speak, we are able to better control the flow of data and control. This is especially true in large software systems. Value analysis is a process to evaluate products and services based on effectiveness, safety, and cost. Value analysis involves assessing the quality as well as the cost of a product or service as defined by the Healthcare Financial Management Association.  “Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.” (MIT,2010) Google, Inc encourages an open environment between all employees, also known as Googlers. This is reinforced by a cross-section team or cross-functional teams comprised from multiple departments assigned to every project so that every department like marketing, finance, and quality assurance has input on every project. In addition, Google is known for their openness to new ideas regardless of the status or seniority of an employee. In fact, Google allows for 20% of an employee’s time can be devoted to developing new ideas and/or pet projects. HumTech.com defines a cross-functional team as a collection of people with varied levels of skills and experience brought together to accomplish a task. As the name implies, Cross-Functional Team members come from different organizational units. Cross-Functional Teams may be permanent or ad hoc. Google’s search application product strategy primarily focuses on mass customization. This is allows Google to create a base search application and allows results to be returned to the end-users quickly based on specific parameters and search settings. In addition, they also store the data that is returned in case other desire the same results based on other end-users supplying the same customized settings. This allows Google to appear to render search results in virtually real-time to the user while allowing for complete customization of the searching criteria. Greg Vogl, a professor at Uganda Martyrs University, defines mass customization as when a business gives its customers the opportunity to tailor its products or services to the customer's specifications. The IT staff at Google play a key role in ensuring that the search application’s product strategy is maintained simply because the IT staff designs, develops, and maintains all of their proprietary applications. In fact, they also maintain all network infrastructure to ensure that it is available to all end-users. References: http://www.google.com/intl/en/options/ http://ops.fhwa.dot.gov/freight/publications/ftat_user_guide/sec5.htm http://www.bridgefieldgroup.com/bridgefieldgroup/glos9.htm#V http://www.acq.osd.mil/osjtf/termsdef.html http://www.cise.ufl.edu/~mssz/Pascal-CGS2462/prog-dsn.html http://www.hfma.org/publications/business_caring_newsletter/exclusives/Supply+and+Inventory+Terms+Defined.htm http://mitsloan.mit.edu/omg/om-definition.php http://www.humtech.com/opm/grtl/ols/ols3.cfm http://www.gregvogl.net/courses/mis1/glossary.htm

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• CodePlex Daily Summary for Friday, September 07, 2012

  CodePlex Daily Summary for Friday, September 07, 2012Popular ReleasesUmbraco CMS: Umbraco 4.9.0: Whats newThe media section has been overhauled to support HTML5 uploads, just drag and drop files in, even multiple files are supported on any HTML5 capable browser. The folder content overview is also much improved allowing you to filter it and perform common actions on your media items. The Rich Text Editor’s “Media” button now uses an embedder based on the open oEmbed standard (if you’re upgrading, enable the media button in the Rich Text Editor datatype settings and set TidyEditorConten...menu4web: menu4web 0.4.1 - javascript menu for web sites: This release is for those who believe that global variables are evil. menu4web has been wrapped into m4w singleton object. Added "Vertical Tabs" example which illustrates object notation.WinRT XAML Toolkit: WinRT XAML Toolkit - 1.2.1: WinRT XAML Toolkit based on the Windows 8 RTM SDK. Download the latest source from the SOURCE CODE page. For compiled version use NuGet. You can add it to your project in Visual Studio by going to View/Other Windows/Package Manager Console and entering: PM> Install-Package winrtxamltoolkit Features AsyncUI extensions Controls and control extensions Converters Debugging helpers Imaging IO helpers VisualTree helpers Samples Recent changes NOTE: Namespace changes DebugConsol...iPDC - Free Phasor Data Concentrator: iPDC-v1.3.1: iPDC suite version-1.3.1, Modifications and Bug Fixed (from v 1.3.0) New User Manual for iPDC-v1.3.1 available on websites. Bug resolved : PMU Simulator TCP connection error and hang connection for client (PDC). Now PMU Simulator (server) can communicate more than one PDCs (clients) over TCP and UDP parallely. PMU Simulator is now sending the exact data frames as mentioned in data rate by user. PMU Simulator data rate has been verified by iPDC database entries and PMU Connection Tes...Microsoft SQL Server Product Samples: Database: AdventureWorks OData Feed: The AdventureWorks OData service exposes resources based on specific SQL views. The SQL views are a limited subset of the AdventureWorks database that results in several consuming scenarios: CompanySales Documents ManufacturingInstructions ProductCatalog TerritorySalesDrilldown WorkOrderRouting How to install the sample You can consume the AdventureWorks OData feed from http://services.odata.org/AdventureWorksV3/AdventureWorks.svc. You can also consume the AdventureWorks OData fe...Desktop Google Reader: 1.4.6: Sorting feeds alphabetical is now optional (see preferences window)DotNetNuke® Community Edition CMS: 06.02.03: Major Highlights Fixed issue where mailto: links were not working when sending bulk email Fixed issue where uses did not see friendship relationships Problem is in 6.2, which does not show in the Versions Affected list above. Fixed the issue with cascade deletes in comments in CoreMessaging_Notification Fixed UI issue when using a date fields as a required profile property during user registration Fixed error when running the product in debug mode Fixed visibility issue when...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.65: Fixed null-reference error in the build task constructor.B INI Sharp Library: B INI Sharp Library v1.0.0.0 Final Realsed: The frist realsedActive Social Migrator: ActiveSocialMigrator 1.0.0 Beta: Beta release for the Active Social Migration tool.EntLib.com????????: ??????demo??-For SQL 2005-2008: EntLibShopping ???v3.0 - ??????demo??，?????SQL SERVER 2005/2008/2008 R2/2012 ??????。 ??（??）??????。 THANKS.Sistem LPK Pemkot Semarang: Panduan Penggunaan Sistem LPK: Panduan cara menggunakan Aplikasi Sistem LPK Bagian Pembangunan Kota SemarangActive Forums for DotNetNuke CMS: Active Forums 5.0.0 RC: RC release of Active Forums 5.0.Droid Explorer: Droid Explorer 0.8.8.7 Beta: Bug in the display icon for apk's, will fix with next release Added fallback icon if unable to get the image/icon from the Cloud Service Removed some stale plugins that were either out dated or incomplete. Added handler for *.ab files for restoring backups Added plugin to create device backups Backups stored in %USERPROFILE%\Android Backups\%DEVICE_ID%\ Added custom folder icon for the android backups directory better error handling for installing an apk bug fixes for the Runn...The Visual Guide for Building Team Foundation Server 2012 Environments: Version 1: --Nearforums - ASP.NET MVC forum engine: Nearforums v8.5: Version 8.5 of Nearforums, the ASP.NET MVC Forum Engine. New features include: Built-in search engine using Lucene.NET Flood control improvements Notifications improvements: sync option and mail body View Roadmap for more details webdeploy package sha1 checksum: 961aff884a9187b6e8a86d68913cdd31f8deaf83WiX Toolset: WiX Toolset v3.6: WiX Toolset v3.6 introduces the Burn bootstrapper/chaining engine and support for Visual Studio 2012 and .NET Framework 4.5. Other minor functionality includes: WixDependencyExtension supports dependency checking among MSI packages. WixFirewallExtension supports more features of Windows Firewall. WixTagExtension supports Software Id Tagging. WixUtilExtension now supports recursive directory deletion. Melt simplifies pure-WiX patching by extracting .msi package content and updating .w...Iveely Search Engine: Iveely Search Engine （0.2.0）: ????ISE?0.1.0??，?????，ISE?0.2.0?????????，???????，????????20???follow?ISE，????，??ISE??????????，??????????，?????????，?????????0.2.0??????，??????????。 Iveely Search Engine ?0.2.0?????????“??????????”，??????，?????????，???????，???????????????????，????、????????????。???0.1.0????????????： 1. ??“????” ??。??????????，?????????，???????????????????。??：????????，????????????，??????????????????。??????。 2. ??“????”??。?0.1.0??????，???????，???????????????，?????????????，????????，?0.2.0?，???????...GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixSmart Data Access layer: Smart Data access Layer Ver 3: In this version support executing inline query is added. Check Documentation section for detail.New ProjectsAdding 2013 Jewish Holidays for Outlook2003: Instruction: Copy the outlook.hol file to your compuer where Outlook2003 is installed. Double click the file, choose "Israel" and continue. That's it Agilcont System: Sistema de contabilidad para empresas privadas de preferencia para cajas que trabajan con efectivo en soles, dolares y con el material oroARB (A Request Broker): The idea is something like a Request Broker, but with some additional functionality.BATTLE.NET - SDK: This SDK provides the ability to use the Battle.net (Blizzard) Services for all supported Games such Diablo 3, World of Warcraft. Container Terminal System: SummaryDeclarative UX Streaming Data Language for the Cloud: Bringing a better communication paradigm for media and data..Get User Profile Information from SharePoint UserProfile Service: Used SharePoint object model to get the user profile information from the User Profile Service.Guess The City & State Windows 8 Source Code: Source code for Guess The City & State in Malaysia Windows 8 AppJquery Tree: This project is to demonstrate tree basic functionality.MCEBuddy 2.x: Convert and Remove Commercials for your Windows Media CenterMvcDesign: MvcDesign engine implementation projectMy Task Manager: This is a task manager module for DotNetNuke. I am using it to get started developing modules.MyAppwithbranches: MyAppwithbranchesProjecte prova: rpyGEO: pyGEO is a python package capable of parsing microarray data files. It also has a primitive plotting function.Scarlet Road: Scarlet Road is a top-down shooter. It's you against an unending horde of monsters.simplecounter: A simple counter, cick and counter.SiteEmpires: ????????Soundcloud Loader: Simple Tool for downloading Tracks from Soundcloud.Windows Phone Samples: Windows Phone code samples.

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• TechEd 2010 Day One – How I Travel

  - by BuckWoody

  Normally when I blog on the first day of a conference, well, there hasn’t been a first day yet. So I talk about the value of a conference or some other facet. And normally in my (non-conference) blogs, I show you how I have learned to be a data professional – things I’ve learned how to do over the years. But in all that time, I don’t think I’ve ever talked about a big part of my job – traveling. I’ve traveled a lot throughout the years, when I’ve taught, gone to conferences, consulted and in my current role assisting Microsoft customers with large-scale database system designs.  So I’ll share a few thoughts about what I do. Keep in mind that I travel for short durations, just a day or so, and sometimes I travel internationally. For those I prepare differently – what I’m talking about here is what I do for a multi-day, same-country trip. Hopefully you find it useful. I’ll tag a few other travelers I know to add their thoughts.  Preparing for Travel   When I’m notified of a trip, I begin researching the location. I find the flights, hotel and (if I have to) a car to use while I’m away. We have an in-house system we use to book the travel, but when I travel not-for-Microsoft I use Expedia and Kayak to find what I need.  Traveling on Sunday and Friday is the worst. I have to do it sometimes (like this week) and it’s always a bad idea. But you can blunt the impact by booking as early as you can stand it. That means I have to be up super-early, but the flights are normally on time. I stay flexible, and always have a backup plan in case the flights are delayed or canceled.  For the hotel, I tend to go on the cheaper side, and I look for older hotels that have been renovated, or quirky ones. For instance, in Boise, ID recently I stayed at a 60’s-themed (think Mad-Men) hotel that was very cool. Always I go on the less expensive side – I find the “luxury” hotels nail me for Internet, food, everything. The cheaper places include all kinds of things, and even have breakfasts, shuttles and all kinds of things that start to add up. I even call ahead to make sure there’s an iron and ironing board available, since I’ll need those when I get there.  I find any way I can not to get a car. I use mass-transit wherever possible, and try to make friends and pay their gas to take me places. In a pinch, I’ll use a taxi. It ends up being cheaper, faster, and less stressful all around.  Packing  Over the years I’ve learned never to check luggage whenever I can. To do that, I lay out everything I want to take with me on the bed, and then try and make sure I’m really going to use it. I wear a dark wool set of pants, which I can clean and wear in hot and cold climates. I bring undies and socks of course, and for most places I have to wear “dress up” shirts. I bring at least two print T-Shirts in case I want to dress down for something while I’m gone, but I only bring one set of shoes. All the  clothes are rolled as tightly as possible as I learned in the military. Then I use those to cushion the electronics I take.  For toiletries I bring a shaver, toothpaste and toothbrush, D/O and a small brush. Everything else the hotel will provide.  For entertainment, I take a small Zune, a full PC-Headset (so I can make IP calls on the road) and my laptop. I don’t take books or anything else – everything is electronic. I use E-books (downloaded from our Library), Audio-Books (on the Zune) and I also bring along a Kaossilator (more here) to play music in the hotel room or even on the plane without being heard.  If I can, I pack into one roll-on bag. There’s not a lot better than this one, but I also have a Bag I was given as a prize for something or other here at Microsoft. Either way, I like something with less pockets and more big, open compartments. Everything gets rolled up and packed in, with all of the wires and charges in small bags my wife made for me. The laptop (and anything I don’t want gate-checked) goes on top or in an outside pouch so I can grab it quickly if I have to gate-check the bag. As much as I can, I try to go in one bag. When I can’t (like this week) I use this bag since it can expand, roll up, crush and even be put away later. It’s super-heavy canvas and worth the price. This allows me to not check a bag.  Journey Logistics The day of the trip, I have everything ready since I’m getting up early. I pack a few small snacks inside a plastic large-mouth water bottle, which protects the snacks and lets me get water in the terminal. I bring along those little powdered drink mixes to add to the water.  At the airport, I make a beeline for the power-outlets. I charge up my laptop and phone, and download all my e-mails so I can work on them off-line in the air. I don’t travel as often as I used to – just every month or so now, so I don’t have a membership to an airline club. If I travel much more, I’ll invest in one again – they are WELL worth the money, for the wifi, food and quiet if for nothing else.  I print out my logistics on paper and put that in my pocket – flight numbers, hotel addresses and phones for everything. That way if I have to make a change, I don’t have to boot up anything or even have power to be able to roll with the punches if things change.  Working While Away  While I’m away I realize I’m going to be swamped with things at the conference or with my clients. So I turn on Out-Of-Office notifications to let people know I won’t be as responsive, and I keep my Outlook calendar up to date so my co-workers know what I’m up to. I even update it with hotel and phone info in case they really need to reach me. I share my calendar with my wife so my family knows what I’m doing as well.  I check my e-mail during breaks, but I only respond to them in the evening or early morning at the hotel. I tweet during conferences. The point is to be as present as possible during the event or when I’m at the clients. Both deserve it.  So those are my initial thoughts. I’ll tag Brent Ozar, Brad McGeHee and Paul Randal, and they can tag whomever they wish. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• How to Organize a Programming Language Club

  - by Ben Griswold

  I previously noted that we started a language club at work.  You know, I searched around but I couldn’t find a copy of the How to Organize a Programming Language Club Handbook. Maybe it’s sold out?  Yes, Stack Overflow has quite a bit of information on how to learn and teach new languages and there’s also a good number of online tutorials which provide language introductions but I was interested in group learning.  After   two months of meetings, I present to you the Unofficial How to Organize a Programming Language Club Handbook.  1. Gauge interest. Start by surveying prospects. “Excuse me, smart-developer-whom-I-work-with-and-I-think-might-be-interested-in-learning-a-new-coding-language-with-me. Are you interested in learning a new language with me?” If you’re lucky, you work with a bunch of really smart folks who aren’t shy about teaching/learning in a group setting and you’ll have a collective interest in no time.  Simply suggesting the idea is the only effort required.  If you don’t work in this type of environment, maybe you should consider a new place of employment.  2. Make it official. Send out a “Welcome to the Club” email: There’s been talk of folks itching to learn new languages – Python, Scala, F# and Haskell to name a few.  Rather than taking on new languages alone, let’s learn in the open.  That’s right.  Let’s start a languages club.  We’ll have everything a real club needs – secret handshake, goofy motto and a high-and-mighty sense that we’re better than everybody else. T-shirts?  Hell YES!  Anyway, I’ve thrown this idea around the office and no one has laughed at me yet so please consider this your very official invitation to be in THE club. [Insert your ideas about how the club might be run, solicit feedback and suggestions, ask what other folks would like to get out the club, comment about club hazing practices and talk up the T-shirts even more. Finally, call out the languages you are interested in learning and ask the group for their list.] 3.  Send out invitations to the first meeting.  Don’t skimp!  Hallmark greeting cards for everyone.  Personalized.  Hearts over the I’s and everything.  Oh, and be sure to include the list of suggested languages with vote count.  Here the list of languages we are interested in: Python 5 Ruby 4 Objective-C 3 F# 2 Haskell 2 Scala 2 Ada 1 Boo 1 C# 1 Clojure 1 Erlang 1 Go 1 Pi 1 Prolog 1 Qt 1 4.  At the first meeting, there must be cake.  Lots of cake. And you should tackle some very important questions: Which language should we start with?  You can immediately go with the top vote getter or you could do as we did and designate each person to provide a high-level review of each of the proposed languages over the next two weeks.  After all presentations are completed, vote on the language. Our high-level review consisted of answers to a series of questions. Decide how often and where the group will meet.  We, for example, meet for a brown bag lunch every Wednesday.  Decide how you’re going to learn.  We determined that the best way to learn is to just dive in and write code.  After choosing our first language (Python), we talked about building an application, or performing coding katas, but we ultimately choose to complete a series of Project Euler problems.  We kept it simple – each member works out the same two problems each week in preparation of a code review the following Wednesday. 5.  Code, Review, Learn.  Prior to the weekly meeting, everyone uploads their solutions to our internal wiki.  Each Project Euler problem has a dedicated page.  In the meeting, we use a really fancy HD projector to show off each member’s solution.  It is very important to use an HD projector.  Again, don’t skimp!  Each code author speaks to their solution, everyone else comments, applauds, points fingers and laughs, etc.  As much as I’ve learned from solving the problems on my own, I’ve learned at least twice as much at the group code review.  6.  Rinse. Lather. Repeat.  We’ve hosted the language club for 7 weeks now.  The first meeting just set the stage.  The next two meetings provided a review of the languages followed by a first language selection.  The remaining meetings focused on Python and Project Euler problems.  Today we took a vote as to whether or not we’re ready to switch to another language and/or another problem set.  Pretty much everyone wants to stay the course for a few more weeks at least.  Until then, we’ll continue to code the next two solutions, review and learn. Again, we’ve been having a good time with the programming language club.  I’m glad it got off the ground.  What do you think?  Would you be interested in a language club?  Any suggestions on what we might do better?

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• Finding a person in the forest

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved finding a person in the forest or Limiting the AD result in SharePoint People Picker There are times when we need to limit the SharePoint audience of certain farms or servers or site collections to a particular audience. One of my experiences involved limiting access to US citizens, another to a particular location. Now, most of us – your humble servant included – are not Active Directory experts – but we must be able to handle the “audience restrictions” as required. So here is how it’s done in a nutshell. Important note. Not all could be done in PowerShell (at least not yet)! There are no Windows PowerShell commands to configure People Picker. The stsadm command is: stsadm -o setproperty -pn peoplepicker-searchadcustomquery -pv ADQuery –url http://somethingOrOther Note the long-hyphenated property name. Now to filling the ADQuery.   LDAP Query in a nutshell Syntax LDAP is no older than SQL and an LDAP query is actually a query against the LDAP Database. LDAP attributes are the equivalent of Database columns, so why do we have to learn a new query language? Beats me! But we must, so here it is. The syntax of an LDAP query string is made of individual statements with relational operators including: = Equal <= Lower than or equal >= Greater than or equal… and memberOf – a group membership. ! Not * Wildcard Equal and memberOf are the most commonly used. Checking for absence uses the ! – not and the * - wildcard Example: (SN=Grant) All whose last name – SurName – is Grant Example: (!(SN=Grant)) All except Grant Example: (!(SN=*)) all where there is no SurName i.e SurName is absent (probably Rappers). Example: (CN=MyGroup) Common Name is MyGroup.  Example: (GN=J*) all the Given Names that start with J (JJ, Jane, Jon, John, etc.) The cryptic SN, CN, GN, etc. are attributes and more about them later All the queries are enclosed in parentheses (Query). Complex queries are comprised of sets that are in AND or OR conditions. AND is denoted by the ampersand (&) and the OR is denoted by the vertical pipe (|). The general syntax is that of the Prefix polish notation where the operand precedes the variables. E.g +ab is the sum of a and b. In an LDAP query (&(A)(B)) will garner the objects for which both A and B are true. In an LDAP query (&(A)(B)(C)) will garner the objects for which A, B and C are true. There’s no limit to the number of conditions. In an LDAP query (|(A)(B)) will garner the objects for which either A or B are true. In an LDAP query (|(A)(B)(C)) will garner the objects for which at least one of A, B and C is true. There’s no limit to the number of conditions. More complex queries have both types of conditions and the parentheses determine the order of operations. Attributes Now let’s get into the SN, CN, GN, and other attributes of the query SN – is the SurName (last name) GN – is the Given Name (first name) CN – is the Common Name, usually GN followed by SN OU – is an Organization Unit such as division, department etc. DC – is a Domain Content in the AD forest l – lower case ‘L’ stands for location. Jerusalem anybody? Or Katmandu. UPN – User Principal Name, is usually the first part of an email address. By nature it is unique in the forest. Most systems set the UPN to be the first initial followed by the SN of the person involved. Some limit the total to 8 characters. If we have many ‘jsmith’ we have to somehow distinguish them from each other. DN – is the distinguished name – a name unique to AD forest in which it lives. Usually it’s a CN with some domain or group distinguishers. DN is important in conjunction with the memberOf relation. Groups have stricter requirement. Each group has to have a unique name - its CN and it has to be unique regardless of its place. See more below. All of the attributes are case insensitive. CN, cn, Cn, and cN are identical. objectCategory is an element that requires special consideration. AD contains many different object like computers, printers, and of course people and groups. In the queries below, we’re limiting our search to people (person). Putting it altogether Let’s get a list of all the Johns in the SPAdmin group of the Jerusalem that local domain. (&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local)) The memberOf=cn=SPAdmin uses the cn (Common Name) of the SPAdmin group. This is how the memberOf relation is used. ‘SPAdmin’ is actually the DN of the group. Also the memberOf relation does not allow wild cards (*) in the group name. Also, you are limited to at most one ‘OU’ entry. Let’s add Marvin Minsky to the search above. |(&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local))(CN=Marvin Minsky) Here I added the or pipeline at the beginning of the query and put the CN requirement for Minsky at the end. Note that if Marvin was already in the prior result, he’s not going to be listed twice. One last note: You may see a dryer but more complete list of attributes rules and examples in: http://www.tek-tips.com/faqs.cfm?fid=5667 And finally (thus negating the claim that my previous note was last), to the best of my knowledge there are 3 more ways to limit the audience. One is to use the peoplepicker-searchadcustomfilter property using the same ADQuery. This works only in SP1 and above. The second is to limit the search to users within this particular site collection – the property name is peoplepicker-onlysearchwithinsitecollection and the value is yes (-pv yes) And the third is –pn peoplepicker-serviceaccountdirectorypaths –pv “OU=ou1,DC=dc1…..” Again you are limited to at most one ‘OU’ phrase – no OU=ou1,OU=ou2… And now the real end. The main property discussed in this sprawling and seemingly endless monogram – peoplepicker-searchadcustomquery - is the most general way of getting the job done. Here are a few examples of command lines that worked and some that didn’t. Can you see why? C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (!Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,OU=OUMid,OU=OUTop,DC=TopDC,DC=MidDC,DC=BottomDC) Command line error. Too many OUs C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully.   That’s all folks!

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• Using ExcelPacke to create Excel sheets on server

  - by DigiMortal

  In one of my community projects I needed to output some listings as Excel file. As installing Excel to server is non-sense that I was easily able to avoid I found simple solution for Excel 2007 files – open-source project called ExcelPackage. In this posting I will show you hot to create simple event attendees report in Excel 2007 format using ExcelPackage. Cautions Although ExcelPackage works well for me here are some things you should be aware of. ExcelPackage needs file system access because compression library it uses is designed so. There is only very old source code available and it is published under GPL. So if you are writing application to your customers then you cannot use this library unless you make your whole application open-source. ExcelPackage has also some technical problems and it is not very easy to use in simple cases. Authors have not provided any new releases since the beginning of 2007 so I have good reason to consider this project as abandoned. You may find the extensive package EPPlus also useful as there are new versions coming over time. EPPlus is also published under GPL (because ExcelPackage is under GPL), so you can use it only on very limited manner. If you don’t afraid some s*itfight with technology and GPL is okay for your system then let’s go on. Exporting event attendees list to Excel Suppose we have list with event attendees and we want to export it to Excel. We are behaving normally and we don’t install Excel desktop software to our web server. Here is the code. void ExportToExcel(Event evt) {     var fileInfo = new FileInfo(Path.GetTempPath() + "\\" +                                  DateTime.Now.Ticks + ".xlsx");       using (var xls = new ExcelPackage(fileInfo))     {         var sheet = xls.Workbook.Worksheets.Add(evt.Title);           sheet.Cell(1, 1).Value = "First name";         sheet.Cell(1, 2).Value = "Last name";         sheet.Cell(1, 3).Value = "E-mail";         sheet.Cell(1, 4).Value = "Phone";         sheet.Cell(1, 5).Value = "Registered";         sheet.Cell(1, 6).Value = "Live Meeting";           var i = 1;         foreach(var attendee in evt.Attendees)         {             i++;               var profile = attendee.Profile;             sheet.Cell(i, 1).Value = profile.FirstName;             sheet.Cell(i, 2).Value = profile.LastName;             sheet.Cell(i, 3).Value = profile.Email;             sheet.Cell(i, 4).Value = profile.Phone;             sheet.Cell(i, 5).Value = att.Created.ToString();             sheet.Cell(i, 6).Value = att.LiveMeeting.ToString();         }           xls.Save();      }       Response.Clear();     Response.ContentType = "application/vnd.openxmlformats";     Response.AddHeader("Content-Disposition",                        "attachment; filename=" + fileInfo.Name);     Response.WriteFile(fileInfo.FullName);     Response.Flush();       if (fileInfo.Exists)         fileInfo.Delete(); } And here is the result. Although it is possible to make this list more effective and nice it works and users can start using it until all the nice bells and whistles are coming. Conclusion After some fighting with technology it was not very hard to get nice Excel 2007 sheets coming out from our server. We used ExcelPackage library to create list of event attendees and our event organizers can now simply download data to Excel if they need to contact with attendees or manage their data using Excel tools.

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• Using SQL Source Control with Fortress or Vault &ndash; Part 2

  - by AjarnMark

  In Part 1, I started talking about using Red-Gate’s newest version of SQL Source Control and how I really like it as a viable method to source control your database development.  It looks like this is going to turn into a little series where I will explain how we have done things in the past, and how life is different with SQL Source Control.  I will also explain some of my philosophy and methodology around deployment with these tools.  But for now, let’s talk about some of the good and the bad of the tool itself. More Kudos and Features I mentioned previously how impressed I was with the responsiveness of Red-Gate’s team.  I have been having an ongoing email conversation with Gyorgy Pocsi, and as I have run into problems or requested things behave a little differently, it has not been more than a day or two before a new Build is ready for me to download and test.  Quite impressive! I’m sure much of the requests I put in were already in the plans, so I can’t really take credit for them, but throughout this conversation, Red-Gate has implemented several features that were not in the first Early Access version.  Those include: Honoring the Fortress configuration option to require Work Item (Bug) IDs on check-ins. Adding the check-in comment text as a comment to the Work Item. Adding the list of checked-in files, along with the Fortress links for automatic History and DIFF view Updating the status of a Work Item on check-in (e.g. setting the item to Complete or, in our case “Dev-Complete”) Support for the Fortress 2.0 API, and not just the Vault Pro 5.1 API.  (See later notes regarding support for Fortress 2.0). These were all features that I felt we really needed to have in-place before I could honestly consider converting my team to using SQL Source Control on a regular basis.  Now that I have those, my only excuse is not wanting to switch boats on the team mid-stream.  So when we wrap up our current release in a few weeks, we will make the jump.  In the meantime, I will continue to bang on it to make sure it is stable.  It passed one test for stability when I did a test load of one of our larger database schemas into Fortress with SQL Source Control.  That database has about 150 tables, 200 User-Defined Functions and nearly 900 Stored Procedures.  The initial load to source control went smoothly and took just a brief amount of time. Warnings Remember that this IS still in pre-release stage and while I have not had any problems after that first hiccup I wrote about last time, you still need to treat it with a healthy respect.  As I understand it, the RTM is targeted for February.  There are a couple more features that I hope make it into the final release version, but if not, they’ll probably be coming soon thereafter.  Those are: A Browse feature to let me lookup the Work Item ID instead of having to remember it or look back in my Item details.  This is just a matter of convenience. I normally have my Work Item list open anyway, so I can easily look it up, but hey, why not make it even easier. A multi-line comment area.  The current space for writing check-in comments is a single-line text box.  I would like to have a multi-line space as I sometimes write lengthy commentary.  But I recognize that it is a struggle to get most developers to put in more than the word “fixed” as their comment, so this meets the need of the majority as-is, and it’s not a show-stopper for us. Merge.  SQL Source Control currently does not have a Merge feature.  If two or more people make changes to the same database object, you will get a warning of the conflict and have to choose which one wins (and then manually edit to include the others’ changes).  I think it unlikely you will run into actual conflicts in Stored Procedures and Functions, but you might with Views or Tables.  This will be nice to have, but I’m not losing any sleep over it.  And I have multiple tools at my disposal to do merges manually, so really not a show-stopper for us. Automation has its limits.  As cool as this automation is, it has its limits and there are some changes that you will be better off scripting yourself.  For example, if you are refactoring table definitions, and want to change a column name, you can write that as a quick sp_rename command and preserve the data within that column.  But because this tool is looking just at a before and after picture, it cannot tell that you just renamed a column.  To the tool, it looks like you dropped one column and added another.  This is not a knock against Red-Gate.  All automated scripting tools have this issue, unless the are actively monitoring your every step to know exactly what you are doing.  This means that when you go to Deploy your changes, SQL Compare will script the change as a column drop and add, or will attempt to rebuild the entire table.  Unfortunately, neither of these approaches will preserve the existing data in that column the way an sp_rename will, and so you are better off scripting that change yourself.  Thankfully, SQL Compare will produce warnings about the potential loss of data before it does the actual synchronization and give you a chance to intercept the script and do it yourself. Also, please note that the current official word is that SQL Source Control supports Vault Professional 5.1 and later.  Vault Professional is the new name for what was previously known as Fortress.  (You can read about the name change on SourceGear’s site.)  The last version of Fortress was 2.x, and the API for Fortress 2.x is different from the API for Vault Pro.  At my company, we are currently running Fortress 2.0, with plans to upgrade to Vault Pro early next year.  Gyorgy was able to come up with a work-around for me to be able to use SQL Source Control with Fortress 2.0, even though it is not officially supported.  If you are using Fortress 2.0 and want to use SQL Source Control, be aware that this is not officially supported, but it is working for us, and you can probably get the work-around instructions from Red-Gate if you’re really, really nice to them. Upcoming Topics Some of the other topics I will likely cover in this series over the next few weeks are: How we used to do source control back in the old days (a few weeks ago) before SQL Source Control was available to Vault users What happens when you restore a database that is linked to source control Handling multiple development branches of source code Concurrent Development practices and handling Conflicts Deployment Tips and Best Practices A recap after using the tool for a while

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• SQL Server Master class winner

  - by Testas

   The winner of the SQL Server MasterClass competition courtesy of the UK SQL Server User Group and SQL Server Magazine!    Steve Hindmarsh     There is still time to register for the seminar yourself at:  www.regonline.co.uk/kimtrippsql     More information about the seminar     Where: Radisson Edwardian Heathrow Hotel, London  When: Thursday 17th June 2010  This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance. The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will: Debunk many of the ingrained misconceptions around SQL Server's behaviour    Show you disaster recovery techniques critical to preserving your company's life-blood - the data    Explain how a common application design pattern can wreak havoc in the database Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Please Note: Agenda may be subject to change  Sessions Abstracts  KEYNOTE: Bridging the Gap Between Development and Production    Applications are commonly developed with little regard for how design choices will affect performance in production. This is often because developers don't realize the implications of their design on how SQL Server will be able to handle a high workload (e.g. blocking, fragmentation) and/or because there's no full-time trained DBA that can recognize production problems and help educate developers. The keynote sets the stage for the rest of the day. Discussing some of the issues that can arise, explaining how some can be avoided and highlighting some of the features in SQL 2008 that can help developers and DBAs make better use of SQL Server, and troubleshoot when things go wrong.   SESSION ONE: SQL Server Mythbusters  It's amazing how many myths and misconceptions have sprung up and persisted over the years about SQL Server - after many years helping people out on forums, newsgroups, and customer engagements, Paul and Kimberly have heard it all. Are there really non-logged operations? Can interrupting shrinks or rebuilds cause corruption? Can you override the server's MAXDOP setting? Will the server always do a table-scan to get a row count? Many myths lead to poor design choices and inappropriate maintenance practices so these are just a few of many, many myths that Paul and Kimberly will debunk in this fast-paced session on how SQL Server operates and should be managed and maintained.   SESSION TWO: Database Recovery Techniques Demo-Fest  Even if a company has a disaster recovery strategy in place, they need to practice to make sure that the plan will work when a disaster does strike. In this fast-paced demo session Paul and Kimberly will repeatedly do nasty things to databases and then show how they are recovered - demonstrating many techniques that can be used in production for disaster recovery. Not for the faint-hearted!   SESSION THREE: GUIDs: Use, Abuse, and How To Move Forward   Since the addition of the GUID (Microsoft’s implementation of the UUID), my life as a consultant and "tuner" has been busy. I’ve seen databases designed with GUID keys run fairly well with small workloads but completely fall over and fail because they just cannot scale. And, I know why GUIDs are chosen - it simplifies the handling of parent/child rows in your batches so you can reduce round-trips or avoid dealing with identity values. And, yes, sometimes it's even for distributed databases and/or security that GUIDs are chosen. I'm not entirely against ever using a GUID but overusing and abusing GUIDs just has to be stopped! Please, please, please let me give you better solutions and explanations on how to deal with your parent/child rows, round-trips and clustering keys!   SESSION 4: Essential Database Maintenance  In this session, Paul and Kimberly will run you through their top-ten database maintenance recommendations, with a lot of tips and tricks along the way. These are distilled from almost 30 years combined experience working with SQL Server customers and are geared towards making your databases more performant, more available, and more easily managed (to save you time!). Everything in this session will be practical and applicable to a wide variety of databases. Topics covered include: backups, shrinks, fragmentation, statistics, and much more! Focus will be on 2005 but we'll explain some of the key differences for 2000 and 2008 as well. Speaker Biographies     Kimberley L. Tripp Paul and Kimberly are a husband-and-wife team who own and run SQLskills.com, a world-renowned SQL Server consulting and training company. They are both SQL Server MVPs and Microsoft Regional Directors, with over 30 years of combined experience on SQL Server. Paul worked on the SQL Server team for nine years in development and management roles, writing many of the DBCC commands, and ultimately with responsibility for core Storage Engine for SQL Server 2008. Paul writes extensively on his blog (SQLskills.com/blogs/Paul) and for TechNet Magazine, for which he is also a Contributing Editor. Kimberly worked on the SQL Server team in the early 1990s as a tester and writer before leaving to found SQLskills and embrace her passion for teaching and consulting. Kimberly has been a staple at worldwide conferences since she first presented at TechEd in 1996, and she blogs at SQLskills.com/blogs/Kimberly. They have written Microsoft whitepapers and books for SQL Server 2000, 2005 and 2008, and are regular, top-rated presenters worldwide on database maintenance, high availability, disaster recovery, performance tuning, and SQL Server internals. Together they teach the SQL MCM certification and throughout Microsoft.In their spare time, they like to find frogfish in remote corners of the world.   Speaker Testimonials  "To call them good trainers is an epic understatement. They know how to deliver technical material in ways that illustrate it well. I had to stop Paul at one point and ask him how long it took to build a particular slide because the animations were so good at conveying a hard-to-describe process." "These are not beginner presenters, and they put an extreme amount of preparation and attention to detail into everything that they do. Completely, utterly professional." "When it comes to the instructors themselves, Kimberly and Paul simply have no equal. Not only are they both ultimate authorities, but they have endless enthusiasm about the material, and spot on delivery. If either ever got tired they never showed it, even after going all day and all week. We witnessed countless demos over the course of the week, some extremely involved, multi-step processes, and I can’t recall one that didn’t go the way it was supposed to." "You might think that with this extreme level of skill comes extreme levels of egotism and lack of patience. Nothing could be further from the truth. ... They simply know how to teach, and are approachable, humble, and patient." "The experience Paul and Kimberly have had with real live customers yields a lot more information and things to watch out for than you'd ever get from documentation alone." “Kimberly, I just wanted to send you an email to let you know how awesome you are! I have applied some of your indexing strategies to our website’s homegrown CMS and we are experiencing a significant performance increase. WOW....amazing tips delivered in an exciting way!  Thanks again” 

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• Java FAQ: Tudo o que você precisa saber

  - by Bruno.Borges

  Com frequência recebo e-mails de clientes com dúvidas sobre "quando sairá a próxima versão do Java?", ou então "quando vai expirar o Java?" ou ainda "quais as mudanças da próxima versão?". Por isso resolvi escrever aqui um FAQ, respondendo estas dúvidas e muitas outras. Este post estará sempre atualizado, então se você possui alguma dúvida, envie para mim no Twitter @brunoborges. Qual a diferença entre o Oracle JDK e o OpenJDK?O projeto OpenJDK funciona como a implementação de referência Open Source do Java Standard Edition. Empresas como a Oracle, IBM, e Azul Systems suportam e investem no projeto OpenJDK para continuar evoluindo a plataforma Java. O Oracle JDK é baseado no OpenJDK, mas traz outras ferramentas como o Mission Control, e a máquina virtual traz algumas features avançadas como por exemplo o Flight Recorder. Até a versão 6, a Oracle oferecia duas máquinas virtuais: JRockit (BEA) e HotSpot (Sun). A partir da versão 7 a Oracle unificou as máquinas virtuais, e levou as features avançadas do JRockit para dentro da VM HotSpot. Leia também o OpenJDK FAQ. Onde posso obter binários beta Early Access do JDK 7, JDK 8, JDK 9 para testar?A partir do projeto OpenJDK, existe um projeto específico para cada versão do Java. Nestes projetos você pode encontrar binários beta Early Access, além do código-fonte. JDK 6 - http://jdk6.java.net/ JDK 7 - http://jdk7.java.net/ JDK 8 - http://jdk8.java.net/ JDK 9 - http://jdk9.java.net/ Quando acaba o suporte do Oracle Java SE 6, 7, 8? Somente produtos e versões com release oficial são suportados pela Oracle (exemplo: não há suporte para binários beta do JDK 7, JDK 8, ou JDK 9). Existem duas categorias de datas que o usuriário do Java deve estar ciente:  EOPU - End of Public UpdatesMomento em que a Oracle não mais disponibiliza publicamente atualizações Oracle SupportPolítica de suporte da Oracle para produtos, incluindo o Oracle Java SE O Oracle Java SE é um produto e portando os períodos de suporte são regidos pelo Oracle Lifetime Support Policy. Consulte este documento para datas atualizadas e específicas para cada versão do Java. O Oracle Java SE 6 já atingiu EOPU (End of Public Updates) e agora é mantido e atualizado somente para clientes através de contrato comercial de suporte. Para maiores informações, consulte a página sobre Oracle Java SE Support.  O mais importante aqui é você estar ciente sobre as datas de EOPU para as versões do Java SE da Oracle.Consulte a página do Oracle Java SE Support Roadmap e busque nesta página pela tabela com nome Java SE Public Updates. Nela você encontrará a data em que determinada versão do Java irá atingir EOPU. Como funciona o versionamento do Java?Em 2013, a Oracle divulgou um novo esquema de versionamento do Java para facilmente identificar quando é um release CPU e quando é um release LFR, e também para facilitar o planejamento e desenvolvimento de correções e features para futuras versões. CPU - Critical Patch UpdateAtualizações com correções de segurança. Versão será múltipla de 5, ou com soma de 1 para manter o número ímpar. Exemplos: 7u45, 7u51, 7u55. LFR - Limited Feature ReleaseAtualizações com correções de funcionalidade, melhorias de performance, e novos recursos. Versões de números pares múltiplos de 20, com final 0. Exemplos: 7u40, 7u60, 8u20. Qual a data da próxima atualização de segurança (CPU) do Java SE?Lançamentos do tipo CPU são controlados e pré-agendados pela Oracle e se aplicam a todos os produtos, inclusive o Oracle Java SE. Estes releases acontecem a cada 3 meses, sempre na Terça-feira mais próxima do dia 17 dos meses de Janeiro, Abril, Julho, e Outubro. Consulte a página Critical Patch Updates, Security Alerts and Third Party Bulleting para saber das próximas datas. Caso tenha interesse, você pode acompanhar através de recebimentos destes boletins diretamente no seu email. Veja como assinar o Boletim de Segurança da Oracle. Qual a data da próxima atualização de features (LFR) do Java SE?A Oracle reserva o direito de não divulgar estas datas, assim como o faz para todos os seus produtos. Entretanto é possível acompanhar o desenvolvimento da próxima versão pelos sites do projeto OpenJDK. A próxima versão do JDK 7 será o update 60 e binários beta Early Access já estão disponíveis para testes. A próxima versão doJDK 8 será o update 20 e binários beta Early Access já estão disponíveis para testes. Onde posso ver as mudanças e o que foi corrigido para a próxima versão do Java?A Oracle disponibiliza um changelog para cada binário beta Early Access divulgado no portal Java.net. JDK 7 update 60 changelogs JDK 8 update 20 changelogs Quando o Java da minha máquina (ou do meu usuário) vai expirar?Conheçendo o sistema de versionamento do Java e a periodicidade dos releases de CPU, o usuário pode determinar quando que um update do Java irá expirar. De todo modo, a cada novo update, a Oracle já informa quando que este update deverá expirar diretamente no release notes da versão. Por exemplo, no release notes da versão Oracle Java SE 7 update 55, está escrito na seção JRE Expiration Date o seguinte: The JRE expires whenever a new release with security vulnerability fixes becomes available. Critical patch updates, which contain security vulnerability fixes, are announced one year in advance on Critical Patch Updates, Security Alerts and Third Party Bulletin. This JRE (version 7u55) will expire with the release of the next critical patch update scheduled for July 15, 2014. For systems unable to reach the Oracle Servers, a secondary mechanism expires this JRE (version 7u55) on August 15, 2014. After either condition is met (new release becoming available or expiration date reached), the JRE will provide additional warnings and reminders to users to update to the newer version. For more information, see JRE Expiration Date.Ou seja, a versão 7u55 irá expirar com o lançamento do próximo release CPU, pré-agendado para o dia 15 de Julho de 2014. E caso o computador do usuário não possa se comunicar com o servidor da Oracle, esta versão irá expirar forçadamente no dia 15 de Agosto de 2014 (através de um mecanismo embutido na versão 7u55). O usuário não é obrigado a atualizar para versões LFR e portanto, mesmo com o release da versão 7u60, a versão atual 7u55 não irá expirar.Veja o release notes do Oracle Java SE 8 update 5. Encontrei um bug. Como posso reportar bugs ou problemas no Java SE, para a Oracle?Sempre que possível, faça testes com os binários beta antes da versão final ser lançada. Qualquer problema que você encontrar com estes binários beta, por favor descreva o problema através do fórum de Project Feebdack do JDK.Caso você encontre algum problema em uma versão final do Java, utilize o formulário de Bug Report. Importante: bugs reportados por estes sistemas não são considerados Suporte e portanto não há SLA de atendimento. A Oracle reserva o direito de manter o bug público ou privado, e também de informar ou não o usuário sobre o progresso da resolução do problema. Tenho uma dúvida que não foi respondida aqui. Como faço?Se você possui uma pergunta que não foi respondida aqui, envie para bruno.borges_at_oracle.com e caso ela seja pertinente, tentarei responder neste artigo. Para outras dúvidas, entre em contato pelo meu Twitter @brunoborges.

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• When OneTug Just Isn&rsquo;t Enough&hellip;

  - by onefloridacoder

  I stole that from the back of a T-shirt I saw at the Orlando Code Camp 2010.  This was my first code camp and my first time volunteering for an event like this as well.  It was an awesome day.  I cannot begin to count the “aaahh”, “I did-not-know I could do that”, in the crowds and for myself.  I think it was a great day of learning for everyone at all levels.  All of the presenters were different and provided great insights into the topics they were presenting.  Here’s a list of the ones that I attended. KodeFuGuru, “Pirates vs. Ninjas” He touched on many good topics to relax some of the ways we think when we are writing out code, and still looks good, readable, etc.  As he pointed out in all of his examples, we might not always realize everything that’s going on under the covers.  He exposed a bug in his own code, and verbalized the mental gymnastics he went through when he knew there was something wrong with one of his IEnumerable implementations.  For me, it was great to hear that someone else labors over these gut reactions to code quickly snapped together, to the point that we rush to the refactor stage to fix what’s bothering us – and learn.  He has some content on extension methods that was very interesting.  My “that is so cool” moment was when he swapped out AddEntity method on an entity class and used a With extension method instead.  Some of the LINQ scales fell off my eyes at that moment, and I realized my own code could be a lot more powerful (and readable) if incorporate a few of these examples at the appropriate times.  And he cautioned as well… “don’t go crazy with this stuff”, there’s a place and time for everything.  One of his examples demo’d toward the end of the talk is on his sight where he’s chaining methods together, cool stuff. Quotes I liked: “Extension Methods - Extension methods to put features back on the model type, without impacting the type.” “Favor Declarative Code” – Check out the ? and ?? operators if you’re not already using them. “Favor Fluent Code” “Avoid Pirate Ninja Zombies!  If you see one run!” I’m definitely going to be looking at “Extract Projection” when I get into VS2010. BDD 101 – Sean Chambers http://github.com/schambers This guy had a whole host of gremlins against him, final score Sean 5, Gremlins 1.  He ran the code samples from his github repo  in the code github code viewer since the PC they school gave him to use didn’t have VS installed. He did a great job of converting the grammar between BDD and TDD, and how this style of development can be used in integration tests as well as the different types of gated builds on a CI box – he didn’t go into a discussion around CI, but we could infer that it could work. Like when we use WSSF, it does cause a class explosion to happen however the amount of code per class it limit to just covering the concern at hand – no more, no less.  As in “When I as a <Role>, expect {something} to happen, because {}”  This keeps us (the developer) from gold plating our solutions and creating less waste.  He basically keeps the code that prove out the requirement to two lines of code.  Nice. He uses SpecUnit to merge this grammar into his .NET projects and gave an overview on how this ties into writing his own BDD tests.  Some folks were familiar with Given / When / Then as story acceptance criteria and here’s how he mapped it: “Given <Context>  When <Something Happens> Then <I expect...>”  There are a few base classes and overrides in the SpecUnit framework that help with setting up the context for each test which looked very handy. Successfully Running Your Own Coding Business The speaker ran through a list of items that sounded like common sense stuff LLC, banking, separating expenses, etc.  Then moved into role playing with business owners and an ISV.  That was pretty good stuff, it pays to be a good listener all of the time even if your client is sitting on the other side of the phone tearing you head off for you – but that’s all it is, and get used to it its par for the course.  Oh, yeah always answer the phone was one simple thing that you can do to move  your business forward.  But like Cory Foy tweeted this week, “If you owe me a lot of money, don’t have a message that says your away for five weeks skiing in Colorado.”  Lots of food for thought that’s on my list of “todo’s and to-don’ts”. Speaker Idol Next, I had the pleasure of helping Russ Fustino tape this part of Code Camp as my primary volunteer opportunity that day.  You remember Russ, “know the code” from the awesome Russ’ Tool Shed series.  He did a great job orchestrating and capturing the Speaker Idol finals.   So I didn’t actually miss any sessions, but was able to see three back to back in one setting.  The idol finalists gave a 10 minute talk and very deep subjects, but different styles of talks.  No one walked away empty handed for jobs very well done.  Russ has details on his site.  The pictures and  video captured is supposed to be published on Channel 9 at a later date.  It was also a valuable experience to see what makes technical speakers effective in their talks.  I picked up quite a few speaking tips from what I heard from the judges and contestants. Design For Developers – Diane Leeper If you are a great developer, you’re probably a lousy designer.  Diane didn’t come to poke holes in what we think we can do with UI layout and design, but she provided some tools we can use to figure out metaphors for visualizing data.  If you need help with that check out Silverlight Pivot – that’s what she was getting at.  I was first introduced to her at one of John Papa’s talks last year at a Lakeland User Group meeting and she’s very passionate about design.  She was able to discuss different elements of Pivot, while to a developer is just looked cool. I believe she was providing the deck from her talk to folks after her talk, so send her an email if you’re interested.   She says she can talk about design for hours and hours – we all left that session believing her.   Rinse and Repeat Orlando Code Camp 2010 was awesome, and would totally do it again.  There were lots of folks from my shop there, and some that have left my shop to go elsewhere.  So it was a reunion of sorts and a great celebration for the simple fact that its great to be a developer and there’s a community that supports and recognizes it as well.  The sponsors were generous and the organizers were very tired, namely Esteban Garcia and Will Strohl who were responsible for making a lot of this magic happen.  And if you don’t believe me, check out the chatter on Twitter.

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• CodePlex Daily Summary for Saturday, March 27, 2010

  CodePlex Daily Summary for Saturday, March 27, 2010New ProjectsAlter gear SQL index Management: SQL Index management displays a list of indexes available for the chosen database and allows you to select an individual / group of indexes to be r...ASP League Ladder System: An ASP ladder / league system for online gaming league or real life leagues also.Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator is a software suite to promote computer aided strategy planning. Sports team can visualize their strategy usin...Boo syntax highlighting for Visual Studio 2010: Simple syntax hightlighting VSX add-in for Boo language in Visual Studio 2010.easySan: easySan zur einfachen Mitgliedsverwaltung im BRKFsUnit: FsUnit makes unit-testing with F# more enjoyable. It adds a special syntax to your favorite .NET testing framework.Laughing Dog XNA Framework: Laughing Dog is a simple to use, component based 2D framework for XNA game development. At present it is very early in development and as such is f...miniTodo: WPFでMVVMの練習にてきとうに作ったTODOアプリ 実用は無理です。My Common Library on .NET with CSharp: My Common Library on .NET with CSharp, it conclude database assecc, encrypt string, data caching, StringUtility, thank you for your view.Native code wrapping using c# : fsutil sparse commands: Ever thought about creating HUGE FILES for future use but felt bad for the wasted memory? Well, SPARSE FILES are the ANSWER! This FSUTIL SPARSE CO...Open SOA Platform: A centralized system for administering applications throught a SOA Enterprise Service Bus: Runtime environment (PROD, DEV, ...) , application and s...P-DBMS: Network and Database ProjectPraiseSight: PraiseSight is supposed to become a practical tool for churches to catalog an present their songs, lyrics and presentations on a beamer. The soluti...Pretty Good Frontend: Pretty Good Frontend is a sample frontend for ConfigMgr (SCCM) 2007 and MDT 2010 Zero Touch. S3Appender (Appender for Log4Net that Uses Amazon S3 For Storing Log Files): The S3Appender is a log4net appender that stores log events in either a MemoryStream or FileStream and sends them to S3 based on time intervals and...sEmit: sEmit (sms emitter) is an application written in C# which was built to send text messages. The project was founded in May 2009 by cansik. It works ...Silverlight RIA Tools: A tool set that generates a full RIA Solutions in Silverlightthommo cannon: Cannon for shooting down ThommosTianjin Polytechnic University Online Judge: Online Judge System Built on Microsoft technologies. Vision & Scope: A distributed OJ Solution on Windows and Cloud. Technologies used or planed...Tinare: Tinare is an byte encryption and decryption alogrithm. The input key is a string password.TinyPlug: Small Plugin Manager, written in C# Allows a project to define supported interfaces, and at runtime add plugins which support (inherit) these in...Utility niconv helps to convert text from one encoding to another: .NET implementation of GUN iconv console converter utility. The niconv program converts text from one encoding to another encoding. In the future r...WareFeed - Software Business Analytics: WareFeed is a simple but effective Software Business Analytics tool written in PHP and compatible others languages such as .NET, Java or Python. It...Y36API1: Semestralni projekt na Y36APINew ReleasesAlter gear SQL index Management: Setup 1.0.0: setup for first alpha releaseASP League Ladder System: ASPLeagueRelease_0_4_1: Release v 0.41Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator: Version 1.0 InstallerAutoAudit: AutoAudit 1.10e: Version 1.10e will be the final iteration of version 1 development. Version 2 will begin adding switches and options. Pleae email your suggestio...Boo syntax highlighting for Visual Studio 2010: Boo syntax VS 2010 - alpha: First release TODO: Multiline comments!Chargify.NET: Chargify.NET 0.6: Updated library, using Metered Components and updated Product information.Composer: V1.0.326.1000 Alpha: Initial Alpha release. Should be stable, with minor issues.CoNatural Components: CoNatural Components 1.6: Code fixes: Created helper classes to generate source code for type mapper/materializer. Fixed issue in optimized type materializer when loading ...CRM External View: 1.2: New Features in v1.2 release Password protected views. No more using Web Data Access role from v1. Filtering capabilities Caching for performan...Designit Video Embed Package: Release 1.1.0 beta1: You can now either have the video embeded directly in the template or have a preview in template that opens the video in a lightbox window.FsUnit: FsUnit 0.9.0 for NUnit: This release is for F# 2.0 and NUnit 2.5+.Laughing Dog XNA Framework: Laughing Dog 0.0.1: Laughing Dog - Alpla - v 0.0.1 First released version of the Laughing Dog framework.LiveUpload to Facebook: LiveUpload to Facebook 3.2: Version 3.2Become a fan on Facebook! Features Quickly and easily upload your photos and videos to Facebook, including any people tags added in Win...MapWindow6: MapWindow 6.0 msi March 26: This version adds the Join feature for creating a new "featureset" with attributes that are joined with attributes from a Excel data label named 'D...Mobile Broadband Logging Monitor: Mobile Broadband Logging Monitor 1.2.2: This edition supports: Newer and older editions of Birdstep Technology's EasyConnect HUAWEI Mobile Partner MWConn User defined location for s...Multiplayer Quiz: Release 1_6_351_0: A beta release of the next version. Please leave any errors in discussions or comments.Native code wrapping using c# : fsutil sparse commands: Fsutil sparse file native code - c sharp wrapper: Project Description A C# code wrapping a native code-Sparse files1 The code is about SPARSE files- the abillity to create huge files (for future us...Nice Libraries: 1.30 build 50325.01: Release 1.30 build 50325.01Pretty Good Frontend: Pretty Good Frontend binaries v1.0: This is the first public release of the Pretty Good Frontend binariesPylor: Pylor 0.1 alpha: This is the very first published version. I hope I can put a sample project soon.Quick Performance Monitor: Version 1.1 refresh: There was a typo or two in the sample batch file. Corrected now.Rapidshare Episode Downloader: RED v0.8.3: 0.8.1 introduced the ability to advance to the next episode. In 0.8.2 a bug was found that if episode number is less then 10, then the preceding 0...RapidWebDev - .NET Enterprise Software Development Infrastructure: RapidWebDev 1.52: RapidWebDev is an infrastructure helps to develop enterprise software solutions in Microsoft .NET easily and productively. This is the release vers...thommo cannon: game: gamethommo cannon: setup: setupthommo cannon: test: testTinare: Tinare DLL: Tinare DLL is a dynamic-link library written in C# which provides the functions to encrypt and decrypt a byte stream with tinare.WeatherBar: WeatherBar 2.1 [No Installation]: Minor changes to release 2.0 (http://weatherbar.codeplex.com/releases/view/42490). Fixed the bug that caused an exception to be thrown if the user...Most Popular ProjectsMetaSharpRawrWBFS ManagerASP.NET Ajax LibrarySilverlight ToolkitMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETMicrosoft Biology FoundationFarseer Physics Enginepatterns & practices: Composite WPF and SilverlightLINQ to TwitterTable2ClassFluent Ribbon Control SuiteNB_Store - Free DotNetNuke Ecommerce Catalog Module

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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

  - by ScottGu

  This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• ASP.NET MVC 3 Hosting :: Rolling with Razor in MVC v3 Preview

  - by mbridge

  Razor is an alternate view engine for asp.net MVC.  It was introduced in the “WebMatrix” tool and has now been released as part of the asp.net MVC 3 preview 1.  Basically, Razor allows us to replace the clunky <% %> syntax with a much cleaner coding model, which integrates very nicely with HTML.  Additionally, it provides some really nice features for master page type scenarios and you don’t lose access to any of the features you are currently familiar with, such as HTML helper methods. First, download and install the ASP.NET MVC Preview 1.  You can find this at http://www.microsoft.com/downloads/details.aspx?FamilyID=cb42f741-8fb1-4f43-a5fa-812096f8d1e8&displaylang=en. Now, follow these steps to create your first asp.net mvc project using Razor: 1. Open Visual Studio 2010 2. Create a new project.  Select File->New->Project (Shift Control N) 3. You will see the list of project types which should look similar to what’s shown:   4. Select “ASP.NET MVC 3 Web Application (Razor).”  Set the application name to RazorTest and the path to c:projectsRazorTest for this tutorial. If you select accidently select ASPX, you will end up with the standard asp.net view engine and template, which isn’t what you want. 5. For this tutorial, and ONLY for this tutorial, select “No, do not create a unit test project.”  In general, you should create and use a unit test project.  Code without unit tests is kind of like diet ice cream.  It just isn’t very good. Now, once we have this done, our brand new project will be created.    In all likelihood, Visual Studio will leave you looking at the “HomeController.cs” class, as shown below: Immediately, you should notice one difference.  The Index action used to look like: public ActionResult Index () { ViewData[“Message”] = “Welcome to ASP.Net MVC!”; Return View(); } While this will still compile and run just fine, ASP.Net MVC 3 has a much nicer way of doing this: public ActionResult Index() { ViewModel.Message = “Welcome to ASP.Net MVC!”; Return View(); } Instead of using ViewData we are using the new ViewModel object, which uses the new dynamic data typing of .Net 4.0 to allow us to express ourselves much more cleanly.  This isn’t a tutorial on ALL of MVC 3, but the ViewModel concept is one we will need as we dig into Razor. What comes in the box? When we create a project using the ASP.Net MVC 3 Template with Razor, we get a standard project setup, just like we did in ASP.NET MVC 2.0 but with some differences.  Instead of seeing “.aspx” view files and “.ascx” files, we see files with the “.cshtml” which is the default razor extension.  Before we discuss the details of a razor file, one thing to keep in mind is that since this is an extremely early preview, intellisense is not currently enabled with the razor view engine.  This is promised as an updated before the final release.  Just like with the aspx view engine, the convention of the folder name for a set of views matching the controller name without the word “Controller” still stands.  Similarly, each action in the controller will usually have a corresponding view file in the appropriate view directory.  Remember, in asp.net MVC, convention over configuration is key to successful development! The initial template organizes views in the following folders, located in the project under Views: - Account – The default account management views used by the Account controller.  Each file represents a distinct view. - Home – Views corresponding to the appropriate actions within the home controller. - Shared – This contains common view objects used by multiple views.  Within here, master pages are stored, as well as partial page views (user controls).  By convention, these partial views are named “_XXXPartial.cshtml” where XXX is the appropriate name, such as _LogonPartial.cshtml.  Additionally, display templates are stored under here. With this in mind, let us take a look at the index.cshtml file under the home view directory.  When you open up index.cshtml you should see 1:   @inherits System.Web.Mvc.WebViewPage 2:  @{ 3:          View.Title = "Home Page"; 4:       LayoutPage = "~/Views/Shared/_Layout.cshtml"; 5:   } 6:  <h2>@View.Message</h2> 7:  <p> 8:     To learn more about ASP.NET MVC visit <a href="http://asp.net/mvc" title="ASP.NET MVC     9:    Website">http://asp.net/mvc</a>. 10:  </p> So looking through this, we observe the following facts: Line 1 imports the base page that all views (using Razor) are based on, which is System.Web.Mvc.WebViewPage.  Note that this is different than System.Web.MVC.ViewPage which is used by asp.net MVC 2.0 Also note that instead of the <% %> syntax, we use the very simple ‘@’ sign.  The View Engine contains enough context sensitive logic that it can even distinguish between @ in code and @ in an email.  It’s a very clean markup.  Line 2 introduces the idea of a code block in razor.  A code block is a scoping mechanism just like it is in a normal C# class.  It is designated by @{… }  and any C# code can be placed in between.  Note that this is all server side code just like it is when using the aspx engine and <% %>.  Line 3 allows us to set the page title in the client page’s file.  This is a new feature which I’ll talk more about when we get to master pages, but it is another of the nice things razor brings to asp.net mvc development. Line 4 is where we specify our “master” page, but as you can see, you can place it almost anywhere you want, because you tell it where it is located.  A Layout Page is similar to a master page, but it gains a bit when it comes to flexibility.  Again, we’ll come back to this in a later installment.  Line 6 and beyond is where we display the contents of our view.  No more using <%: %> intermixed with code.  Instead, we get to use very clean syntax such as @View.Message.  This is a lot easier to read than <%:@View.Message%> especially when intermixed with html.  For example: <p> My name is @View.Name and I live at @View.Address </p> Compare this to the equivalent using the aspx view engine <p> My name is <%:View.Name %> and I live at <%: View.Address %> </p> While not an earth shaking simplification, it is easier on the eyes.  As  we explore other features, this clean markup will become more and more valuable.

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• September Independent Oracle User Group (IOUG) Regional Events:

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} September 5, 2012 – Denver, CO Oracle 11g Database Upgrade Seminar Join Roy Swonger, Senior Director of software development at Oracle to learn about upgrading to Oracle Database 11g. Topics include: All the required preparatory steps Database upgrade strategies Post-upgrade performance analysis Helpful tips and common pitfalls to watch out for http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=152242&src=7598177&src=7598177&Act=4 September 6, 2012 – Salt Lake City, UT Fall Symposium 2012 Plan to join us for our annual fall event on Sept 6. They day will be filled with learning and networking with tracks focused on Applications, APEX, BI, Development and DBA Topics. This event is free for UTOUG members to attend, but please register. http://www.utoug.org/apex/f?p=972:2:6686308836668467::::P2_EVENT_ID:121 September 6, 2012 – Portland, OR Oracle’s Hands on Workshop Series focused on providing Defense-in-Depth Solutions to secure data at the source, reduce risk and simplify compliance The Oracle Database Security Workshop is a one-day hands-on session for IT Managers, IT Security Architects and Oracle DBAs who are looking for solutions to address their information protection, privacy, and accountability challenges within their Oracle database environment. Most security programs offered today fail toadequately address database security. Customers continue to be challenged tosecure information against loss and protect the integrity of sensitiveinformation like critical financial data, personally identifiable information(PII) and credit card data for PCI compliance. http://nwoug.org/content.aspx?page_id=87&club_id=165905&item_id=241082 September 11, 2012 – Montreal, QC APEXposed! For APEX aficionados – join ODTUG in Montreal, September 11-12 for APEXposed! Topics will include Dynamic Actions, Plug-ins, Tuning, and Building Mobile Apps. The cost is $399 US and early registration ends August 15th. For more information: http://www.odtugapextraining.com  September 11, 2012 – Philadelphia, PA Big Data & What are we still doing wrong with Tom Kyte Tom Kyte is a Senior Technical Architect in Oracle's Server Technology Division. Tom is the Tom behind the AskTom column in Oracle Magazine and is also the author of Expert Oracle Database Architecture (Apress, 2005/2009) among other books Abstract: Big Data The term "big data" draws a lot of attention, but behind the hype there's a simple story. For decades, companies have been making business decisions based on transactional data stored in relational databases. However, beyond that critical data is a potential treasure trove of less structured data: weblogs, social media, email, sensors, and photographs that can be mined for useful information. This presentation will take a look at what Big Data is and means - and Oracle's strategy for handling it Abstract: What are we still doing wrong? I've given many best practices presentations in the last 10 years. I've given many worst practices presentations in the last 10 years. I've seen some things change over the last ten years and many other things stay exactly the same. In this talk - we'll be taking a look at the good and the bad - what we do right and what we continue to do wrong over and over again. We'll look at why "Why" is probably the right initial answer to most any question. We'll look at how we get to "Know what we Know", and why that can be both a help and a hindrance. We'll peek at "Best Practices" and tie them into what I term "Worst Practices". In short, a talk on the good and the bad. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://ioug.itconvergence.com/pls/apex/f?p=207:27:3669516430980563::NO September 12, 2012- New York, NY NYOUG Fall General Meeting “Trends in Database Administration and Why the Future of Database Administration is the Vdba” http://www.nyoug.org/upcoming_events.htm#General_Meeting1 September 21, 2012 – Cleveland, OH Oracle Database 11g for Developers: What You need to know or Oracle Database 11g New Features for Developers Attendees are introduced to the new and improved features of Oracle 11g (both Oracle 11g R1 and Oracle 11g R2) that directly impact application development. Special emphasis is placed on features that reduce development time, make development simpler, improve performance, or speed deployment. Specific topics include: New SQL functions, virtual columns, result caching, XML improvements, pivot statements, JDBC improvements, and PL/SQL enhancements such as compound triggers. http://www.neooug.org/ September 24, 2012 – Ottawa, ON Introduction to Oracle Spatial The free Oracle Locator functionality, and the Oracle Spatial option which dramatically extends Locator, are very useful, but poorly understood capabilities of the database. In the afternoon we will extend into additional areas selected from: storage and performance; answering business problems with spatial queries; using Oracle Maps in OBIEE; an overview and capabilities of Oracle Topology; under the covers with GeoCoding. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://www.oug-ottawa.org/pls/htmldb/f?p=327:27:4209274028390246::NO

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• Week in Geek: IPv6 Capable Smartphones Compromise User Privacy Edition

  - by Asian Angel

  This week we learned how to “clone a disk, resize static windows, and create system function shortcuts”, use 45 different services, sites, and apps to help read favorite sites, add MP3 support to Audacity (for saving in MP3 format), install a Wii game loader for easy backups and fast load times, create a Blue Screen of Death in any color, and more. Photo by legofenris. Weekly News Links Photo by The H Security. IPv6: Smartphones compromise users’ privacy Since version 4 of the iOS operating system, Apple’s iPhones, iPads and iPods have been capable of handling IPv6, and most Android devices have been capable since version 2.1. However, the operating systems transfer an ID that discloses information about their users. Dumb phones can be attacked too Much of the discussion of security threats to mobile phones revolves around smartphones, but researchers have found that less advanced “feature phones,” still used by the majority of people around the world, also are vulnerable to attack. SCADA exploit – the dragon awakes The recent publication of an exploit for KingView, a software package for visualising industrial process control systems, appears to be having an effect. Threatpost reports that both the Chinese vendor Wellintech and Chinese CERT (CN-CERT) have now reacted. Sophos: Spam to get more malicious Spam is becoming more malicious in nature as trickery tactics change in line with current user interests, according to a new report released Tuesday by Sophos. Global spam traffic rebounds as Rustock wakes Spam is on the rise after the Rustock botnet awoke from its Christmas slumber, according to Symantec. Cracking WPA keys in the cloud At the forthcoming Black Hat conference, blogger Thomas Roth plans to demonstrate how weak WPA PSKs can be cracked quickly and easily using Amazon’s Elastic Compute Cloud (EC2) service. Microsoft Security Advisory: Vulnerability in Internet Explorer could allow remote code execution Provides a link to more details about the vulnerability and shows a work-around/fix for the problem. Adobe plans to make it easier to delete Flash cookies in web browsers The new API, NPAPI:ClearSiteData, will allow Flash cookies – also known as Local Shared Objects (LSO) – to be deleted directly in the browser’s settings. Firefox beta getting new database standard The ninth beta version of Firefox is set to get support for a standard called IndexedDB that provides a database interface useful for offline data storage and other tasks needing information on a browser’s computer. MetroPCS accused of blocking certain Net content MetroPCS is violating the FCC’s recently approved Net neutrality rules by blocking certain Internet content, say several public interest groups. Server and Tools chief Muglia to leave Microsoft in summer 2011 Microsoft veteran and Server & Tools Business (STB) President Bob Muglia is leaving Microsoft, according to an email that CEO Steve Ballmer sent to employees on January 10. Report: DOJ nearing decision on Google-ITA The U.S. Department of Justice is gearing up for a possible formal antitrust investigation into whether or not Google should be allowed to purchase travel software company ITA Software, according to a report. South Korea says Google Street View broke law Police in South Korea reportedly say Google broke the country’s law when its Street View service captured personal data from unsecure Wi-Fi networks. The backlash over Google’s HTML5 video bet Choosing strategies based on what you believe to be long-term benefits is generally a good idea when running a business, but if you manage to alienate the world in the process, the long term may become irrelevant. Google answers critics on HTML5 Web video move Google responded to critics of its decision to drop support for a popular HTML5 video codec by declaring that a royalty-supported standard for Web video will hold the Web hostage. Random TinyHacker Links A Special GiveAway: a Great Book & Great Security Software The team from 7 Tutorials has a special giveaway running during the month of January. Signed copies of their latest book, full 1-year licenses of BitDefender Internet Security 2011 and free 3-month trials for everyone willing to participate. One Click Rooting For Android Phones Here’s a nice tool that helps you root your Android phone effortlessly. New Angry Birds Free version 1.0 Available in the App Store. Google Code University Learn programming at Google Code University. Capture and Share Your Favorite Part Of a YouTube Video SnipSnip.it lets you share only the part of the video that you like. Super User Questions More great questions and answers from this past week’s popular topics at Super User. What are the Windows A: and B: drives used for? Does OS X support linux-like features? What is the easiest way to make a backup of an entire hard disk? Will shifting from Wireless to Wired network result in better performance? Is it legal to install Windows 7 Home Premium Retail inside VMware virtual machine? How-To Geek Weekly Article Recap Enjoy reading through our hottest articles from this past week. The 50 Best Ways to Disable Built-in Windows Features You Don’t Want The Best of CES (Consumer Electronics Show) in 2011 How to Upgrade Windows 7 Easily (And Understand Whether You Should) The Worst of CES (Consumer Electronics Show) in 2011 The How-To Geek Guide to Audio Editing: Basic Noise Removal One Year Ago on How-To Geek More great articles from one year ago filled with helpful geeky goodness for you to enjoy. Share Text & Images the Easy Way with JustPaste.it Start Portable Firefox in Safe Mode Firefox 3.6 Release Candidate Available, Here’s How to Fix Your Incompatible Extensions Protect Your Computer from “Little Hands” with KidSafe Lock Prying Eyes Out of Your Minimized Windows Custom Crocheted Cylon-Cthulhu Hybrid What happens when you let your Cylon Centurion figure and your crocheted Cthulhu spend too many lonely nights together? A Cylon-Cthulhu hybrid, of course! You can get your own from the Cthulhu Chick store over on Etsy. Note: This is not an ad…Ruth is a friend of ours, and this Cylon-Cthulhu hybrid makes the perfect guard for the new MVP trophy in our office. The Geek Note Whether it is a geeky indoor project or just getting outside, we hope that you and your families have a terrific fun-filled weekend! Remember to keep sending those great tips in to us at [email protected]. Photo by qwrrty. Latest Features How-To Geek ETC How to Upgrade Windows 7 Easily (And Understand Whether You Should) The How-To Geek Guide to Audio Editing: Basic Noise Removal Install a Wii Game Loader for Easy Backups and Fast Load Times The Best of CES (Consumer Electronics Show) in 2011 The Worst of CES (Consumer Electronics Show) in 2011 HTG Projects: How to Create Your Own Custom Papercraft Toy Firefox 4.0 Beta 9 Available for Download – Get Your Copy Now The Frustrations of a Computer Literate Watching a Newbie Use a Computer [Humorous Video] Season0nPass Jailbreaks Current Gen Apple TVs IBM’s Jeopardy Playing Computer Watson Shows The Pros How It’s Done [Video] Tranquil Juice Drop Abstract Wallpaper Pulse Is a Sleek Newsreader for iOS and Android Devices

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• SQL SERVER – 3 Online SQL Courses at Pluralsight and Free Learning Resources

  - by pinaldave

  Usain Bolt is an inspiration for all. He broke his own record multiple times because he wanted to do better! Read more about him on wikipedia. He is great and indeed fastest man on the planet. Usain Bolt – World’s Fastest Man “Can you teach me SQL Server Performance Tuning?” This is one of the most popular questions which I receive all the time. The answer is YES. I would love to do performance tuning training for anyone, anywhere.  It is my favorite thing to do, and it is my favorite thing to train others in.  If possible, I would love to do training 24 hours a day, 7 days a week, 365 days a year.  To me, it doesn’t feel like a job. Of course, as much as I would love to do performance tuning 24/7/365, obviously I am just one human being and can only be in one place t one time.  It is also very difficult to train more than one person at a time, and it is difficult to train two or more people at a time, especially when the two people are at different levels.  I am also limited by geography.  I live in India, and adjust to my own time zone.  Trying to teach a live course from India to someone whose time zone is 12 or more hours off of mine is very difficult.  If I am trying to teach at 2 am, I am sure I am not at my best! There was only one solution to scale – Online Trainings. I have built 3 different courses on SQL Server Performance Tuning with Pluralsight. Now I have no problem – I am 100% scalable and available 24/7 and 365. You can make me say the same things again and again till you find it right. I am in your mobile, PC as well as on XBOX. This is why I am such a big fan of online courses.  I have recorded many performance tuning classes and you can easily access them online, at your own time.  And don’t think that just because these aren’t live classes you won’t be able to get any feedback from me.  I encourage all my viewers to go ahead and ask me questions by e-mail, Twitter, Facebook, or whatever way you can get a hold of me. Here are details of three of my courses with Pluralsight. I suggest you go over the description of the course. As an author of the course, I have few FREE codes for watching the free courses. Please leave a comment with your valid email address, I will send a few of them to random winners. SQL Server Performance: Introduction to Query Tuning  SQL Server performance tuning is an art to master – for developers and DBAs alike. This course takes a systematic approach to planning, analyzing, debugging and troubleshooting common query-related performance problems. This includes an introduction to understanding execution plans inside SQL Server. In this almost four hour course we cover following important concepts. Introduction 10:22 Execution Plan Basics 45:59 Essential Indexing Techniques 20:19 Query Design for Performance 50:16 Performance Tuning Tools 01:15:14 Tips and Tricks 25:53 Checklist: Performance Tuning 07:13 The duration of each module is mentioned besides the name of the module. SQL Server Performance: Indexing Basics This course teaches you how to master the art of performance tuning SQL Server by better understanding indexes. In this almost two hour course we cover following important concepts. Introduction 02:03 Fundamentals of Indexing 22:21 Practical Indexing Implementation Techniques 37:25 Index Maintenance 16:33 Introduction to ColumnstoreIndex 08:06 Indexing Practical Performance Tips and Tricks 24:56 Checklist : Index and Performance 07:29 The duration of each module is mentioned besides the name of the module. SQL Server Questions and Answers This course is designed to help you better understand how to use SQL Server effectively. The course presents many of the common misconceptions about SQL Server, and then carefully debunks those misconceptions with clear explanations and short but compelling demos, showing you how SQL Server really works. In this almost 2 hours and 15 minutes course we cover following important concepts. Introduction 00:54 Retrieving IDENTITY value using @@IDENTITY 08:38 Concepts Related to Identity Values 04:15 Difference between WHERE and HAVING 05:52 Order in WHERE clause 07:29 Concepts Around Temporary Tables and Table Variables 09:03 Are stored procedures pre-compiled? 05:09 UNIQUE INDEX and NULLs problem 06:40 DELETE VS TRUNCATE 06:07 Locks and Duration of Transactions 15:11 Nested Transaction and Rollback 09:16 Understanding Date/Time Datatypes 07:40 Differences between VARCHAR and NVARCHAR datatypes 06:38 Precedence of DENY and GRANT security permissions 05:29 Identify Blocking Process 06:37 NULLS usage with Dynamic SQL 08:03 Appendix Tips and Tricks with Tools 20:44 The duration of each module is mentioned besides the name of the module. SQL in Sixty Seconds You will have to login and to get subscribed to the courses to view them. Here are my free video learning resources SQL in Sixty Seconds. These are 60 second video which I have built on various subjects related to SQL Server. Do let me know what you think about them? Here are three of my latest videos: Identify Most Resource Intensive Queries – SQL in Sixty Seconds #028 Copy Column Headers from Resultset – SQL in Sixty Seconds #027 Effect of Collation on Resultset – SQL in Sixty Seconds #026 You can watch and learn at your own pace.  Then you can easily ask me any questions you have.  E-mail is easiest, but for really tough questions I’m willing to talk on Skype, Gtalk, or even Facebook chat.  Please do watch and then talk with me, I am always available on the internet! Here is the video of the world’s fastest man.Usain St. Leo Bolt inspires us that we all do better than best. We can go the next level of our own record. We all can improve if we have a will and dedication.  Watch the video from 5:00 mark. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLServer, T SQL, Technology, Video

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• Fun with Aggregates

  - by Paul White

  There are interesting things to be learned from even the simplest queries.  For example, imagine you are given the task of writing a query to list AdventureWorks product names where the product has at least one entry in the transaction history table, but fewer than ten. One possible query to meet that specification is: SELECT p.Name FROM Production.Product AS p JOIN Production.TransactionHistory AS th ON p.ProductID = th.ProductID GROUP BY p.ProductID, p.Name HAVING COUNT_BIG(*) < 10; That query correctly returns 23 rows (execution plan and data sample shown below): The execution plan looks a bit different from the written form of the query: the base tables are accessed in reverse order, and the aggregation is performed before the join.  The general idea is to read all rows from the history table, compute the count of rows grouped by ProductID, merge join the results to the Product table on ProductID, and finally filter to only return rows where the count is less than ten. This ‘fully-optimized’ plan has an estimated cost of around 0.33 units.  The reason for the quote marks there is that this plan is not quite as optimal as it could be – surely it would make sense to push the Filter down past the join too?  To answer that, let’s look at some other ways to formulate this query.  This being SQL, there are any number of ways to write logically-equivalent query specifications, so we’ll just look at a couple of interesting ones.  The first query is an attempt to reverse-engineer T-SQL from the optimized query plan shown above.  It joins the result of pre-aggregating the history table to the Product table before filtering: SELECT p.Name FROM ( SELECT th.ProductID, cnt = COUNT_BIG(*) FROM Production.TransactionHistory AS th GROUP BY th.ProductID ) AS q1 JOIN Production.Product AS p ON p.ProductID = q1.ProductID WHERE q1.cnt < 10; Perhaps a little surprisingly, we get a slightly different execution plan: The results are the same (23 rows) but this time the Filter is pushed below the join!  The optimizer chooses nested loops for the join, because the cardinality estimate for rows passing the Filter is a bit low (estimate 1 versus 23 actual), though you can force a merge join with a hint and the Filter still appears below the join.  In yet another variation, the < 10 predicate can be ‘manually pushed’ by specifying it in a HAVING clause in the “q1” sub-query instead of in the WHERE clause as written above. The reason this predicate can be pushed past the join in this query form, but not in the original formulation is simply an optimizer limitation – it does make efforts (primarily during the simplification phase) to encourage logically-equivalent query specifications to produce the same execution plan, but the implementation is not completely comprehensive. Moving on to a second example, the following query specification results from phrasing the requirement as “list the products where there exists fewer than ten correlated rows in the history table”: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) < 10 ); Unfortunately, this query produces an incorrect result (86 rows): The problem is that it lists products with no history rows, though the reasons are interesting.  The COUNT_BIG(*) in the EXISTS clause is a scalar aggregate (meaning there is no GROUP BY clause) and scalar aggregates always produce a value, even when the input is an empty set.  In the case of the COUNT aggregate, the result of aggregating the empty set is zero (the other standard aggregates produce a NULL).  To make the point really clear, let’s look at product 709, which happens to be one for which no history rows exist: -- Scalar aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709;   -- Vector aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709 GROUP BY th.ProductID; The estimated execution plans for these two statements are almost identical: You might expect the Stream Aggregate to have a Group By for the second statement, but this is not the case.  The query includes an equality comparison to a constant value (709), so all qualified rows are guaranteed to have the same value for ProductID and the Group By is optimized away. In fact there are some minor differences between the two plans (the first is auto-parameterized and qualifies for trivial plan, whereas the second is not auto-parameterized and requires cost-based optimization), but there is nothing to indicate that one is a scalar aggregate and the other is a vector aggregate.  This is something I would like to see exposed in show plan so I suggested it on Connect.  Anyway, the results of running the two queries show the difference at runtime: The scalar aggregate (no GROUP BY) returns a result of zero, whereas the vector aggregate (with a GROUP BY clause) returns nothing at all.  Returning to our EXISTS query, we could ‘fix’ it by changing the HAVING clause to reject rows where the scalar aggregate returns zero: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) BETWEEN 1 AND 9 ); The query now returns the correct 23 rows: Unfortunately, the execution plan is less efficient now – it has an estimated cost of 0.78 compared to 0.33 for the earlier plans.  Let’s try adding a redundant GROUP BY instead of changing the HAVING clause: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY th.ProductID HAVING COUNT_BIG(*) < 10 ); Not only do we now get correct results (23 rows), this is the execution plan: I like to compare that plan to quantum physics: if you don’t find it shocking, you haven’t understood it properly :)  The simple addition of a redundant GROUP BY has resulted in the EXISTS form of the query being transformed into exactly the same optimal plan we found earlier.  What’s more, in SQL Server 2008 and later, we can replace the odd-looking GROUP BY with an explicit GROUP BY on the empty set: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ); I offer that as an alternative because some people find it more intuitive (and it perhaps has more geek value too).  Whichever way you prefer, it’s rather satisfying to note that the result of the sub-query does not exist for a particular correlated value where a vector aggregate is used (the scalar COUNT aggregate always returns a value, even if zero, so it always ‘EXISTS’ regardless which ProductID is logically being evaluated). The following query forms also produce the optimal plan and correct results, so long as a vector aggregate is used (you can probably find more equivalent query forms): WHERE Clause SELECT p.Name FROM Production.Product AS p WHERE ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) < 10; APPLY SELECT p.Name FROM Production.Product AS p CROSS APPLY ( SELECT NULL FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ) AS ca (dummy); FROM Clause SELECT q1.Name FROM ( SELECT p.Name, cnt = ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) FROM Production.Product AS p ) AS q1 WHERE q1.cnt < 10; This last example uses SUM(1) instead of COUNT and does not require a vector aggregate…you should be able to work out why :) SELECT q.Name FROM ( SELECT p.Name, cnt = ( SELECT SUM(1) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID ) FROM Production.Product AS p ) AS q WHERE q.cnt < 10; The semantics of SQL aggregates are rather odd in places.  It definitely pays to get to know the rules, and to be careful to check whether your queries are using scalar or vector aggregates.  As we have seen, query plans do not show in which ‘mode’ an aggregate is running and getting it wrong can cause poor performance, wrong results, or both. © 2012 Paul White Twitter: @SQL_Kiwi email: [email protected]

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• OS Analytics - Deep Dive Into Your OS

  - by Eran_Steiner

  Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. We will have a call to discuss this blog - please join us!Date: Thursday, November 1, 2012Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833067&UID=1512092402&PW=NY2JhMmFjMmFh&RT=MiMxMQ%3D%3D2. If requested, enter your name and email address.3. If a password is required, enter the meeting password: oracle1234. Click "Join". To join the teleconference:Call-in toll-free number:       1-866-682-4770  (US/Canada)      Other countries:                https://oracle.intercallonline.com/portlets/scheduling/viewNumbers/viewNumber.do?ownerNumber=5931260&audioType=RP&viewGa=true&ga=ONConference Code:       7629343#Security code:            7777# Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data View Solaris services status details Drill down into a process details View the busiest zones if applicable Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. On Solaris machines with zones, you get an extra level of tabs, allowing you to get more information on the different zones: This is a good way to see the busiest zones. For example, one zone may not take a lot of CPU but it can consume a lot of memory, or perhaps network bandwidth. To see the detailed Analytics for each of the zones, simply click each of the zones in the tree and go to its Analytics tab. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. Next, if you view a Solaris machine, you will have a "Services" tab: By default, all services will be displayed, but you can choose to display only certain states, for example, those in maintenance or the degraded ones. You can highlight a service and choose to view the details, where you can see the Dependencies, Dependents and also the location of the service log file (not shown in the picture as you need to scroll down to see the log file). The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect On Solaris, the location is /opt/SUNWxvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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• Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

  - by D'Arcy Lussier

  After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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