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  • Connection Pooling is Busted

    - by MightyZot
    A few weeks ago we started getting complaints about performance in an application that has performed very well for many years.  The application is a n-tier application that uses ADODB with the SQLOLEDB provider to talk to a SQL Server database.  Our object model is written in such a way that each public method validates security before performing requested actions, so there is a significant number of queries executed to get information about file cabinets, retrieve images, create workflows, etc.  (PaperWise is a document management and workflow system.)  A common factor for these customers is that they have remote offices connected via MPLS networks. Naturally, the first thing we looked at was the query performance in SQL Profiler.  All of the queries were executing within expected timeframes, most of them were so fast that the duration in SQL Profiler was zero.  After getting nowhere with SQL Profiler, the situation was escalated to me.  I decided to take a peek with Process Monitor.  Procmon revealed some “gaps” in the TCP/IP traffic.  There were notable delays between send and receive pairs.  The send and receive pairs themselves were quite snappy, but quite often there was a notable delay between a receive and the next send.  You might expect some delay because, presumably, the application is doing some thinking in-between the pairs.  But, comparing the procmon data at the remote locations with the procmon data for workstations on the local network showed that the remote workstations were significantly delayed.  Procmon also showed a high number of disconnects. Wireshark traces showed that connections to the database were taking between 75ms and 150ms.  Not only that, but connections to a file share containing images were taking 2 seconds!  So, I asked about a trust.  Sure enough there was a trust between two domains and the file share was on the second domain.  Joining a remote workstation to the domain hosting the share containing images alleviated the time delay in accessing the file share.  Removing the trust had no affect on the connections to the database. Microsoft Network Monitor includes filters that parse TDS packets.  TDS is the protocol that SQL Server uses to communicate.  There is a certificate exchange and some SSL that occurs during authentication.  All of this was evident in the network traffic.  After staring at the network traffic for a while, and examining packets, I decided to call it a night.  On the way home that night, something about the traffic kept nagging at me.  Then it dawned on me…at the beginning of the dance of packets between the client and the server all was well.  Connection pooling was working and I could see multiple queries getting executed on the same connection and ethereal port.  After a particular query, connecting to two different servers, I noticed that ADODB and SQLOLEDB started making repeated connections to the database on different ethereal ports.  SQL Server would execute a single query and respond on a port, then open a new port and execute the next query.  Connection pooling appeared to be broken. The next morning I wrote a test to confirm my hypothesis.  Turns out that the sequence causing the connection nastiness goes something like this: Make a connection to the database. Open a result set that returns enough records to require multiple roundtrips to the server. For each result, query for some other data in the database (this will open a new implicit connection.) Close the inner result set and repeat for every item in the original result set. Close the original connection. Provided that the first result set returns enough data to require multiple roundtrips to the server, ADODB and SQLOLEDB will start making new connections to the database for each query executed in the loop.  Originally, I thought this might be due to Microsoft’s denial of service (ddos) attack protection.  After turning those features off to no avail, I eventually thought to switch my queries to client-side cursors instead of server-side cursors.  Server-side cursors are the default, by the way.  Voila!  After switching to client-side cursors, the disconnects were gone and the above sequence yielded two connections as expected. While the real problem is the amount of time it takes to make connections over these MPLS networks (100ms on average), switching to client-side cursors made the problem go away.  Believe it or not, this is actually documented by Microsoft, and rather difficult to find.  (At least it was while we were trying to troubleshoot the problem!)  So, if you’re noticing performance issues on slower networks, or networks with slower switching, take a look at the traffic in a tool like Microsoft Network Monitor.  If you notice a high number of disconnects, and you’re using fire-hose or server-side cursors, then try switching to client-side cursors and you may see the problem go away. Most likely, Microsoft believes this to be appropriate behavior, because ADODB can’t guarantee that all of the data has been retrieved when you execute the inner queries.  I’m not convinced, though, because the problem remains even after replacing all of the implicit connections with explicit connections and closing those connections in-between each of the inner queries.  In that case, there doesn’t seem to be a reason why ADODB can’t use a single connection from the connection pool to make the additional queries, bringing the total number of connections to two.  Instead ADO appears to make an assumption about the state of the connection. I’ve reported the behavior to Microsoft and am awaiting to hear from the appropriate team, so that I can demonstrate the problem.  Maybe they can explain to us why this is appropriate behavior.  :)

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  • Migrating SQL Server Databases – The DBA’s Checklist (Part 2)

    - by Sadequl Hussain
    Continuing from Part 1  , our Migration Checklist continues: Step 5: Update statistics It is always a good idea to update the statistics of the database that you have just installed or migrated. To do this, run the following command against the target database: sp_updatestats The sp_updatestats system stored procedure runs the UPDATE STATISTICS command against every user and system table in the database.  However, a word of caution: running the sp_updatestats against a database with a compatibility level below 90 (SQL Server 2005) will reset the automatic UPDATE STATISTICS settings for every index and statistics of every table in the database. You may therefore want to change the compatibility mode before you run the command. Another thing you should remember to do is to ensure the new database has its AUTO_CREATE_STATISTICS and AUTO_UPDATE_STATISTICS properties set to ON. You can do so using the ALTER DATABASE command or from the SSMS. Step 6: Set database options You may have to change the state of a database after it has been restored. If the database was changed to single-user or read-only mode before backup, the restored copy will also retain these settings. This may not be an issue when you are manually restoring from Enterprise Manager or the Management Studio since you can change the properties. However, this is something to be mindful of if the restore process is invoked by an automated job or script and the database needs to be written to immediately after restore. You may want to check the database’s status programmatically in such cases. Another important option you may want to set for the newly restored / attached database is PAGE_VERIFY. This option specifies how you want SQL Server to ensure the physical integrity of the data. It is a new option from SQL Server 2005 and can have three values: CHECKSUM (default for SQL Server 2005 and latter databases), TORN_PAGE_DETECTION (default when restoring a pre-SQL Server 2005 database) or NONE. Torn page detection was itself an option for SQL Server 2000 databases. From SQL Server 2005, when PAGE_VERIFY is set to CHECKSUM, the database engine calculates the checksum for a page’s contents and writes it to the page header before storing it in disk. When the page is read from the disk, the checksum is computed again and compared with the checksum stored in the header.  Torn page detection works much like the same way in that it stores a bit in the page header for every 512 byte sector. When data is read from the page, the torn page bits stored in the header is compared with the respective sector contents. When PAGE_VERIFY is set to NONE, SQL Server does not perform any checking, even if torn page data or checksums are present in the page header.  This may not be something you would want to set unless there is a very specific reason.  Microsoft suggests using the CHECKSUM page verify option as this offers more protection. Step 7: Map database users to logins A common database migration issue is related to user access. Windows and SQL Server native logins that existed in the source instance and had access to the database may not be present in the destination. Even if the logins exist in the destination, the mapping between the user accounts and the logins will not be automatic. You can use a special system stored procedure called sp_change_users_login to address these situations. The procedure needs to be run against the newly attached or restored database and can accept four parameters. Depending on what you want to do, you may be using less than four though. The first parameter, @Action, can take three values. When you specify @Action = ‘Report’, the system will provide you with a list of database users which are not mapped to any login. If you want to map a database user to an existing SQL Server login, the value for @Action will be ‘Update_One’. In this case, you will only need to provide the database user name and the login it will map to. So if your newly restored database has a user account called “bob” and there is already a SQL Server login with the same name and you want to map the user to the login, you will execute a query like the following: sp_change_users_login         @Action = ‘Update_One’,         @UserNamePattern = ‘bob’,         @LoginName = ‘bob’ If the login does not exist, you can instruct SQL Server to create the login with the same name. In this case you will need to provide a password for the login and the value of the @Action parameter will be ‘Auto_Fix’. If the login already exists, it will be automatically mapped to the user account. Unfortunately sp_change_users_login system stored procedure cannot be used to map database users to trusted logins (Windows accounts) in SQL Server. You will need to follow a manual process to re-map the database user accounts.  Continues…

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  • Red Gate does Byte Night 2012

    - by red(at)work
    On the 5th of October 2012, a team of nine plucky Red Gaters braved the howling wind and the driving rain to sleep outside. No tents or mattresses were allowed – all we took for protection were sleeping bags, groundsheets, plastic sacks and Colin’s enormous fishing umbrella (a godsend in umbrella-y disguise). Why would we do such a thing? For Byte Night, an annual tech sector sleepout in support of Action for Children, who tackle the causes as well as the consequences of youth homelessness. Byte Night encourages technology professionals to do for one night a year what thousands of young people have to do every night – sleep rough.  We signed up for Byte Night in the warm, heady midst of the British summer, thinking it couldn’t possibly be all that bad. Even on the night itself – before the rain began to fall, sat in the comfort and warmth of a company canteen, drinking wine and eating chill and preparing to win the pub quiz – we were excited and optimistic about the night that lay ahead of us. All of that changed as soon as we stepped out into one of the worst rainstorms of the year. Brian, the team’s birthday boy, describes it best: Picture the scene: it’s 3 am on a Friday. I’m lying outside, fully clothed in a sleeping bag, wearing a raincoat, trussed up inside a large plastic pocket, on a ground sheet beneath a giant umbrella, wedged so tightly between two of my colleagues that I can’t move my arms. I’m wide awake, staring up at the grey sky beyond the edge of the umbrella; a limp, flickering white glow hints at a moon somewhere behind the drifting clouds. I haven’t slept since we first moved outside at 11 pm. Outside. Did I mention we were outside? I’m hung over. I need the loo. But there is no way on earth that I’m getting out of this sleeping bag. It’s cold. It’s raining. Not just raining, but chucking it down. It’s been doing this non-stop since 10pm. The rain sounds like a hyperactive drummer on the fishing umbrella, and the noise is loud and relentless. Puddles of water are forming all over the groundsheet, and, despite being ensconced inside the plastic pouch, I am wet. The fishing umbrella is protecting me from the worst of the driving rain, but not all of me is under it, and five hours of rain is no match for it. Everything is wet. My left side has become horribly damp. My trainers, which I placed next to my sleeping bag, are now completely soaked through. Mmm. That’ll be fun in the morning. My head is next to Colin’s head on one side, and a multi-pack of McCoy’s cheddar and onion crisps on the other. Don’t ask about the tub of hummus. That’s somewhere down by my ankles, abandoned to the night. Jess, who is lying next to me, rolls over onto her side. A mini waterfall cascades from her rain-pouch onto my face. Bah. I continue to stare into the heavens, willing the dawn to hurry up. Something lands on my face. It’s a mosquito. Great. Midnight, when this still seemed like fun – when we opened some champagne and my colleagues presented me with a caterpillar birthday cake, when everyone was drunk and jolly and full of stoic resolve – feels like a long time ago. Did I mention that today is my birthday? The remains of the caterpillar cake endure the same fate as the hummus, left out in the rain like a metaphor for sadness. It’s getting colder. I can see my breath. Silence has descended on the group, apart from the rustle of plastic. And the rain, obviously. Someone snores, and I envy whoever it is the sweet escape of sleep. I try to wriggle a bit further down inside my sleeping bag, but it doesn’t want to be wriggled into. Only 3 hours till dawn. 180 minutes. I begin to count them off, one at a time.  All nine of us got to go home in the morning, but thousands of children across the UK don’t have that luxury. If you’d like to sponsor the Red Gate Byte Night team, our JustGiving page can be found here.   Chris, before the outside bit actually happened. More photos from Byte Night Cambridge 2012 can be found here.

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  • Profit's COLLABORATE 10 Session Selections

    - by Aaron Lazenby
    COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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  • ct.sym steals the ASM class

    - by Geertjan
    Some mild consternation on the Twittersphere yesterday. Marcus Lagergren not being able to find the ASM classes in JDK 8 in NetBeans IDE: And there's no such problem in Eclipse (and apparently in IntelliJ IDEA). Help, does NetBeans (despite being incredibly awesome) suck, after all? The truth of the matter is that there's something called "ct.sym" in the JDK. When javac is compiling code, it doesn't link against rt.jar. Instead, it uses a special symbol file lib/ct.sym with class stubs. Internal JDK classes are not put in that symbol file, since those are internal classes. You shouldn't want to use them, at all. However, what if you're Marcus Lagergren who DOES need these classes? I.e., he's working on the internal JDK classes and hence needs to have access to them. Fair enough that the general Java population can't access those classes, since they're internal implementation classes that could be changed anytime and one wouldn't want all unknown clients of those classes to start breaking once changes are made to the implementation, i.e., this is the rt.jar's internal class protection mechanism. But, again, we're now Marcus Lagergen and not the general Java population. For the solution, read Jan Lahoda, NetBeans Java Editor guru, here: https://netbeans.org/bugzilla/show_bug.cgi?id=186120 In particular, take note of this: AFAIK, the ct.sym is new in JDK6. It contains stubs for all classes that existed in JDK5 (for compatibility with existing programs that would use private JDK classes), but does not contain implementation classes that were introduced in JDK6 (only API classes). This is to prevent application developers to accidentally use JDK's private classes (as such applications would be unportable and may not run on future versions of JDK). Note that this is not really a NB thing - this is the behavior of javac from the JDK. I do not know about any way to disable this except deleting ct.sym or the option mentioned above. Regarding loading the classes: JVM uses two classpath's: classpath and bootclasspath. rt.jar is on the bootclasspath and has precedence over anything on the "custom" classpath, which is used by the application. The usual way to override classes on bootclasspath is to start the JVM with "-Xbootclasspath/p:" option, which prepends the given jars (and presumably also directories) to bootclasspath. Hence, let's take the first option, the simpler one, and simply delete the "ct.sym" file. Again, only because we need to work with those internal classes as developers of the JDK, not because we want to hack our way around "ct.sym", which would mean you'd not have portable code at the end of the day. Go to the JDK 8 lib folder and you'll find the file: Delete it. Start NetBeans IDE again, either on JDK 7 or JDK 8, doesn't make a difference for these purposes, create a new Java application (or use an existing one), make sure you have set the JDK above as the JDK of the application, and hey presto: The above obviously assumes you have a build of JDK 8 that actually includes the ASM package. And below you can see that not only are the classes found but my build succeeded, even though I'm using internal JDK classes. The yellow markings in the sidebar mean that the classes are imported but not used in the code, where normally, if I hadn't removed "ct.sym", I would have seen red error marking instead, and the code wouldn't have compiled. Note: I've tried setting "-XDignore.symbol.file" in "netbeans.conf" and in other places, but so far haven't got that to work. Simply deleting the "ct.sym" file (or back it up somewhere and put it back when needed) is quite clearly the most straightforward solution. Ultimately, if you want to be able to use those internal classes while still having portable code, do you know what you need to do? You need to create a JDK bug report stating that you need an internal class to be added to "ct.sym". Probably you'll get a motivation back stating WHY that internal class isn't supposed to be used externally. There must be a reason why those classes aren't available for external usage, otherwise they would have been added to "ct.sym". So, now the only remaining question is why the Eclipse compiler doesn't hide the internal JDK classes. Apparently the Eclipse compiler ignores the "ct.sym" file. In other words, at the end of the day, far from being a bug in NetBeans... we have now found a (pretty enormous, I reckon) bug in Eclipse. The Eclipse compiler does not protect you from using internal JDK classes and the code that you create in Eclipse may not work with future releases of the JDK, since the JDK team is simply going to be changing those classes that are not found in the "ct.sym" file while assuming (correctly, thanks to the presence of "ct.sym" mechanism) that no code in the world, other than JDK code, is tied to those classes.

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  • Rip and Convert DVD’s to an ISO Image

    - by Mysticgeek
    If you own a lot of DVD’s, you might want to convert them to an ISO image for backup and easily playing them on your media center. Today we take a look at ripping your discs using DVDFab, then using ImgBurn to create an ISO image of the ripped DVD files. Rip DVD with DVDFab6 DVDFab will remove copy protection and rip the DVD files for free. Other components in the suite require you to purchase a license after the 30 day trial, but you’ll still be able to rip DVD’s after the trial. Install DVDFab by accepting the defaults (link below)…a system restart is required to complete the install process. The first time you run it, a welcome screen is displayed. If you don’t want to see it again check the box Do not show again, then Start DVDFab.  Pop the DVD in your drive and click Next. Now select your region and check Do not show again, then OK. It will then open the DVD and begin to scan it. Under DVD to DVD you can select either Full Disc or Main Movie depending on what you want to rip. If you want to burn the DVD to a disc after it’s created select the Full Disc option. Now click the Start button to begin the ripping process. After the ripping process has completed, you’ll get a message telling you it’s waiting for you to put in a blank DVD. Since we aren’t burning the disc, just cancel the message. Click Finish and close out of DVDFab or just minimize it if you’re going to keep using it to rip another DVD. By default the temporary directory is in My Documents \ DVDFab \ Temp…however you can change it in settings. If you go to the Temp directory you’ll see the DVD files listed there… Convert Files to ISO with ImgBurn Now that we have the files ripped from the DVD, we need to convert them to an ISO image using ImgBurn (link below). Open it up and from the main menu click on Create image file from files/folders. Click on the folder icon to browse to the location of the ripped DVD files. Browse to the DVDFab temp directory and the VIDEO_TS folder for the source and click Ok. Then choose a destination directory, give the ISO a name, and click Save. In this case we ripped the Unbreakable DVD, so named it that.   So now in ImgBurn you have the source being the ripped DVD files, and the destination for the ISO…then click the Build button. If you don’t create a volume label, ImgBurn is kind enough to create on for you. If everything looks correct, click Ok. Now wait while ImgBurn goes through the process of converting the ripped DVD files to an ISO image. The process has successfully completed. The ISO image of the DVD will be in the output directory you selected earlier. Now you can burn the ISO image to a blank DVD or store it on an external hard drive for safe keeping. When you’re done, you’ll probably want to go into the temp DVDFab folder and delete the VOB and other files in the Video_TS folder as they will take up a lot of space on your hard drive.   Conclusion Although this method requires two programs to make an ISO out of a DVD, it’s extremely quick. When burning DVD’s of various lengths, it took less than 30 minutes to get the final ISO. Now, you’ll have your DVD movies backed up in case something were to happen to the discs and are no longer playable. If you use Windows Media Center to watch your movies, check out our article on how to automatically mount and view ISO files in Windows 7 Media Center. With DVDFab, you get a 30 day fully functional trial for all of its features. You’ll still be able rip DVD’s even after the 30 day trial has ended. The more we’ve been using DVDFab, the more impressed we are with its capabilities, so after the 30 day trial you should consider purchasing a license. We will have a full review of the of it to share with you soon.  Download DVDFab Download ImgBurn Similar Articles Productive Geek Tips How To Rip DVDs with VLCCalculate with Qalculate on LinuxConvert a Row to a Column in Excel the Easy WayEnjoy Quick & Easy Unit Conversion with Convert for WindowsConvert Older Excel Documents to Excel 2007 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • MDM for Tax Authorities

    - by david.butler(at)oracle.com
    In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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  • Discover What Powers Your Favorite Websites

    - by Matthew Guay
    Have you ever wondered if the site you’re visiting is powered by WordPress or if the webapp you’re using is powered by Ruby on Rails?  With these extensions for Google Chrome, you’ll never have to wonder again. Geeks love digging under the hood to see what makes their favorite apps and sites tick.  But opening the “View Source” window today doesn’t tell you everything there is to know about a website.  Plus, even if you can tell what CMS is powering a website from its source, it can be tedious to dig through lines of code to find what you’re looking for.  Also, the HTML code never tells you what web server a site is running on or what version of PHP it’s using.  With three extensions for Google Chrome you’ll never have to wonder again.  Note that some sites may not give as much information, but still, you’ll find enough data from most sites to be interesting. Discover Web Frameworks and Javascript Libraries with Chrome Sniffer If you want to know what CMS is powering a site or if it’s using Google Analytics or Quantcast, this is the extension for you.  Chrome Sniffer (link below) identifies over 40 different frameworks, and is constantly adding more.  It shows the logo of the main framework on the site on the left of your address bar.  Here wee see Chrome Sniffer noticed that How-To Geek is powered by WordPress.   Click the logo to see other frameworks on the site.  We can see that the site also has Google Analytics and Quantcast.  If you want more information about the framework, click on its logo and the framework’s homepage will open in a new tab. As another example, we can see that the Tumblr Staff blog is powered by Tumblr (of course), the Discus comment system, Quantcast, and the Prototype JavaScript framework. Or here’s a site that’s powered by Drupal, Google Analytics, Mollom spam protection, and jQuery.  Chrome Sniffer definitely uncovers a lot of neat stuff, so if you’re into web frameworks you’re sure to enjoy this extension. Find Out What Web Server The Site is Running On Want to know whether the site you’re looking at is running on IIS or Appache?  The Web Server Notifier extension for Chrome (link below) lets you easily recognize the web server a site is running on by its favicon on the right of the address bar.  Click the icon to see more information. Some web servers will show you a lot of information about their server, including version, operating system, PHP version, OpenSSL version, and more. Others will simply tell you their name. If the site is powered by IIS, you can usually tell the version of Windows Server its running on since the IIS versions are specific to a version of Windows.  Here we see that Microsoft.com is running on the latest and greatest – Windows Server 2008 R2 with IIS 7.5. Discover Web Technologies Powering Sites Wondering if a webapp is powered by Ruby on Rails or ASP.NET?  The Web Technology Notifier extension for Chrome (link below), from the same developer as the Web Server Notifier, will let you easily discover the backend of a site.  You’ll see the technology’s favicon on the right of your address bar, and, as with the other extension, can get more information by clicking the icon. Here we can see that Backpack from 37signals is powered by the Phusion Passenger module to run Ruby on Rails.   Microsoft’s new Docs.com Office Online apps is powered by ASP.NET…   And How-To Geek has PHP running to power WordPress. Conclusion With all these tools at hand, you can find out a lot about your favorite sites.  For example, with all three extensions we can see that How-To Geek runs on WordPress with PHP, uses Google Analytics and Quantcast, and is served by the LightSpeed web server.  Fun info, huh?   Links Download the Chrome Sniffer extension Download the Web Server Notifier extension Download the Web Technology Notifier extension Similar Articles Productive Geek Tips Enjoy a Clean Start Page with New Tab PageEnjoy Image Zooming on Your Favorite Photo Websites in ChromeAdd Your Own Folders to Favorites in Windows 7Find User Scripts for Your Favorite Websites the Easy WayAdd Social Elements to Your Gmail Contacts with Rapportive TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 tinysong gives a shortened URL for you to post on Twitter (or anywhere) 10 Superb Firefox Wallpapers OpenDNS Guide Google TV The iPod Revolution Ultimate Boot CD can help when disaster strikes

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  • JPRT: A Build & Test System

    - by kto
    DRAFT A while back I did a little blogging on a system called JPRT, the hardware used and a summary on my java.net weblog. This is an update on the JPRT system. JPRT ("JDK Putback Reliablity Testing", but ignore what the letters stand for, I change what they mean every day, just to annoy people :\^) is a build and test system for the JDK, or any source base that has been configured for JPRT. As I mentioned in the above blog, JPRT is a major modification to a system called PRT that the HotSpot VM development team has been using for many years, very successfully I might add. Keeping the source base always buildable and reliable is the first step in the 12 steps of dealing with your product quality... or was the 12 steps from Alcoholics Anonymous... oh well, anyway, it's the first of many steps. ;\^) Internally when we make changes to any part of the JDK, there are certain procedures we are required to perform prior to any putback or commit of the changes. The procedures often vary from team to team, depending on many factors, such as whether native code is changed, or if the change could impact other areas of the JDK. But a common requirement is a verification that the source base with the changes (and merged with the very latest source base) will build on many of not all 8 platforms, and a full 'from scratch' build, not an incremental build, which can hide full build problems. The testing needed varies, depending on what has been changed. Anyone that was worked on a project where multiple engineers or groups are submitting changes to a shared source base knows how disruptive a 'bad commit' can be on everyone. How many times have you heard: "So And So made a bunch of changes and now I can't build!". But multiply the number of platforms by 8, and make all the platforms old and antiquated OS versions with bizarre system setup requirements and you have a pretty complicated situation (see http://download.java.net/jdk6/docs/build/README-builds.html). We don't tolerate bad commits, but our enforcement is somewhat lacking, usually it's an 'after the fact' correction. Luckily the Source Code Management system we use (another antique called TeamWare) allows for a tree of repositories and 'bad commits' are usually isolated to a small team. Punishment to date has been pretty drastic, the Queen of Hearts in 'Alice in Wonderland' said 'Off With Their Heads', well trust me, you don't want to be the engineer doing a 'bad commit' to the JDK. With JPRT, hopefully this will become a thing of the past, not that we have had many 'bad commits' to the master source base, in general the teams doing the integrations know how important their jobs are and they rarely make 'bad commits'. So for these JDK integrators, maybe what JPRT does is keep them from chewing their finger nails at night. ;\^) Over the years each of the teams have accumulated sets of machines they use for building, or they use some of the shared machines available to all of us. But the hunt for build machines is just part of the job, or has been. And although the issues with consistency of the build machines hasn't been a horrible problem, often you never know if the Solaris build machine you are using has all the right patches, or if the Linux machine has the right service pack, or if the Windows machine has it's latest updates. Hopefully the JPRT system can solve this problem. When we ship the binary JDK bits, it is SO very important that the build machines are correct, and we know how difficult it is to get them setup. Sure, if you need to debug a JDK problem that only shows up on Windows XP or Solaris 9, you'll still need to hunt down a machine, but not as a regular everyday occurance. I'm a big fan of a regular nightly build and test system, constantly verifying that a source base builds and tests out. There are many examples of automated build/tests, some that trigger on any change to the source base, some that just run every night. Some provide a protection gateway to the 'golden' source base which only gets changes that the nightly process has verified are good. The JPRT (and PRT) system is meant to guard the source base before anything is sent to it, guarding all source bases from the evil developer, well maybe 'evil' isn't the right word, I haven't met many 'evil' developers, more like 'error prone' developers. ;\^) Humm, come to think about it, I may be one from time to time. :\^{ But the point is that by spreading the build up over a set of machines, and getting the turnaround down to under an hour, it becomes realistic to completely build on all platforms and test it, on every putback. We have the technology, we can build and rebuild and rebuild, and it will be better than it was before, ha ha... Anybody remember the Six Million Dollar Man? Man, I gotta get out more often.. Anyway, now the nightly build and test can become a 'fetch the latest JPRT build bits' and start extensive testing (the testing not done by JPRT, or the platforms not tested by JPRT). Is it Open Source? No, not yet. Would you like to be? Let me know. Or is it more important that you have the ability to use such a system for JDK changes? So enough blabbering on about this JPRT system, tell me what you think. And let me know if you want to hear more about it or not. Stay tuned for the next episode, same Bloody Bat time, same Bloody Bat channel. ;\^) -kto

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  • Why won't USB 3.0 external hard drive run at USB 3.0 speeds?

    - by jgottula
    I recently purchased a PCI Express x1 USB 3.0 controller card (containing the NEC USB 3.0 controller) with the intent of using a USB 3.0 external hard drive with my Linux box. I installed the card in an empty PCIe slot on my motherboard, connected the card to a power cable, strung a USB 3.0 cable between one of the new ports and my external HDD, and connected the HDD to a wall socket for power. Booting the system, the drive works 100% as intended, with the one exception of throughput: rather than using SuperSpeed 4.8 Gbps connectivity, it seems to be falling back to High Speed 480 Mbps USB 2.0-style throughput. Disk Utility shows it as a 480 Mbps device, and running a couple Disk Utility and dd benchmarks confirms that the drive fails to exceed ~40 MB/s (the approximate limit of USB 2.0), despite it being an SSD capable of far more than that. When I connect my USB 3.0 HDD, dmesg shows this: [ 3923.280018] usb 3-2: new high speed USB device using ehci_hcd and address 6 where I would expect to find this: [ 3923.280018] usb 3-2: new SuperSpeed USB device using xhci_hcd and address 6 My system was running on kernel 2.6.35-25-generic at the time. Then, I stumbled upon this forum thread by an individual who found that a bug, which was present in kernels prior to 2.6.37-rc5, could be the culprit for this type of problem. Consequently, I installed the 2.6.37-generic mainline Ubuntu kernel to determine if the problem would go away. It didn't, so I tried 2.6.38-rc3-generic, and even the 2.6.38 nightly from 2010.02.01, to no avail. In short, I'm trying to determine why, with USB 3.0 support in the kernel, my USB 3.0 drive fails to run at full SuperSpeed throughput. See the comments under this question for additional details. Output that might be relevant to the problem (when booting from 2.6.38-rc3): Relevant lines from dmesg: [ 19.589491] xhci_hcd 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 19.589512] xhci_hcd 0000:03:00.0: setting latency timer to 64 [ 19.589516] xhci_hcd 0000:03:00.0: xHCI Host Controller [ 19.589623] xhci_hcd 0000:03:00.0: new USB bus registered, assigned bus number 12 [ 19.650492] xhci_hcd 0000:03:00.0: irq 17, io mem 0xf8100000 [ 19.650556] xhci_hcd 0000:03:00.0: irq 47 for MSI/MSI-X [ 19.650560] xhci_hcd 0000:03:00.0: irq 48 for MSI/MSI-X [ 19.650563] xhci_hcd 0000:03:00.0: irq 49 for MSI/MSI-X [ 19.653946] xHCI xhci_add_endpoint called for root hub [ 19.653948] xHCI xhci_check_bandwidth called for root hub Relevant section of sudo lspci -v: 03:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03) (prog-if 30) Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at f8100000 (64-bit, non-prefetchable) [size=8K] Capabilities: [50] Power Management version 3 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+ Capabilities: [90] MSI-X: Enable+ Count=8 Masked- Capabilities: [a0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [140] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff Capabilities: [150] #18 Kernel driver in use: xhci_hcd Kernel modules: xhci-hcd Relevant section of sudo lsusb -v: Bus 012 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 3 bMaxPacketSize0 9 idVendor 0x1d6b Linux Foundation idProduct 0x0003 3.0 root hub bcdDevice 2.06 iManufacturer 3 Linux 2.6.38-020638rc3-generic xhci_hcd iProduct 2 xHCI Host Controller iSerial 1 0000:03:00.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 4 wHubCharacteristic 0x0009 Per-port power switching Per-port overcurrent protection TT think time 8 FS bits bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x00 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Port 3: 0000.0100 power Port 4: 0000.0100 power Device Status: 0x0003 Self Powered Remote Wakeup Enabled Full, non-verbose lsusb: Bus 012 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 011 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 009 Device 003: ID 04d9:0702 Holtek Semiconductor, Inc. Bus 009 Device 002: ID 046d:c068 Logitech, Inc. G500 Laser Mouse Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 006: ID 174c:5106 ASMedia Technology Inc. Bus 003 Device 004: ID 0bda:0151 Realtek Semiconductor Corp. Mass Storage Device (Multicard Reader) Bus 003 Device 002: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 006: ID 1687:0163 Kingmax Digital Inc. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 046d:081b Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Full output: full dmesg full lspci full lsusb

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  • Toorcon 15 (2013)

    - by danx
    The Toorcon gang (senior staff): h1kari (founder), nfiltr8, and Geo Introduction to Toorcon 15 (2013) A Tale of One Software Bypass of MS Windows 8 Secure Boot Breaching SSL, One Byte at a Time Running at 99%: Surviving an Application DoS Security Response in the Age of Mass Customized Attacks x86 Rewriting: Defeating RoP and other Shinanighans Clowntown Express: interesting bugs and running a bug bounty program Active Fingerprinting of Encrypted VPNs Making Attacks Go Backwards Mask Your Checksums—The Gorry Details Adventures with weird machines thirty years after "Reflections on Trusting Trust" Introduction to Toorcon 15 (2013) Toorcon 15 is the 15th annual security conference held in San Diego. I've attended about a third of them and blogged about previous conferences I attended here starting in 2003. As always, I've only summarized the talks I attended and interested me enough to write about them. Be aware that I may have misrepresented the speaker's remarks and that they are not my remarks or opinion, or those of my employer, so don't quote me or them. Those seeking further details may contact the speakers directly or use The Google. For some talks, I have a URL for further information. A Tale of One Software Bypass of MS Windows 8 Secure Boot Andrew Furtak and Oleksandr Bazhaniuk Yuri Bulygin, Oleksandr ("Alex") Bazhaniuk, and (not present) Andrew Furtak Yuri and Alex talked about UEFI and Bootkits and bypassing MS Windows 8 Secure Boot, with vendor recommendations. They previously gave this talk at the BlackHat 2013 conference. MS Windows 8 Secure Boot Overview UEFI (Unified Extensible Firmware Interface) is interface between hardware and OS. UEFI is processor and architecture independent. Malware can replace bootloader (bootx64.efi, bootmgfw.efi). Once replaced can modify kernel. Trivial to replace bootloader. Today many legacy bootkits—UEFI replaces them most of them. MS Windows 8 Secure Boot verifies everything you load, either through signatures or hashes. UEFI firmware relies on secure update (with signed update). You would think Secure Boot would rely on ROM (such as used for phones0, but you can't do that for PCs—PCs use writable memory with signatures DXE core verifies the UEFI boat loader(s) OS Loader (winload.efi, winresume.efi) verifies the OS kernel A chain of trust is established with a root key (Platform Key, PK), which is a cert belonging to the platform vendor. Key Exchange Keys (KEKs) verify an "authorized" database (db), and "forbidden" database (dbx). X.509 certs with SHA-1/SHA-256 hashes. Keys are stored in non-volatile (NV) flash-based NVRAM. Boot Services (BS) allow adding/deleting keys (can't be accessed once OS starts—which uses Run-Time (RT)). Root cert uses RSA-2048 public keys and PKCS#7 format signatures. SecureBoot — enable disable image signature checks SetupMode — update keys, self-signed keys, and secure boot variables CustomMode — allows updating keys Secure Boot policy settings are: always execute, never execute, allow execute on security violation, defer execute on security violation, deny execute on security violation, query user on security violation Attacking MS Windows 8 Secure Boot Secure Boot does NOT protect from physical access. Can disable from console. Each BIOS vendor implements Secure Boot differently. There are several platform and BIOS vendors. It becomes a "zoo" of implementations—which can be taken advantage of. Secure Boot is secure only when all vendors implement it correctly. Allow only UEFI firmware signed updates protect UEFI firmware from direct modification in flash memory protect FW update components program SPI controller securely protect secure boot policy settings in nvram protect runtime api disable compatibility support module which allows unsigned legacy Can corrupt the Platform Key (PK) EFI root certificate variable in SPI flash. If PK is not found, FW enters setup mode wich secure boot turned off. Can also exploit TPM in a similar manner. One is not supposed to be able to directly modify the PK in SPI flash from the OS though. But they found a bug that they can exploit from User Mode (undisclosed) and demoed the exploit. It loaded and ran their own bootkit. The exploit requires a reboot. Multiple vendors are vulnerable. They will disclose this exploit to vendors in the future. Recommendations: allow only signed updates protect UEFI fw in ROM protect EFI variable store in ROM Breaching SSL, One Byte at a Time Yoel Gluck and Angelo Prado Angelo Prado and Yoel Gluck, Salesforce.com CRIME is software that performs a "compression oracle attack." This is possible because the SSL protocol doesn't hide length, and because SSL compresses the header. CRIME requests with every possible character and measures the ciphertext length. Look for the plaintext which compresses the most and looks for the cookie one byte-at-a-time. SSL Compression uses LZ77 to reduce redundancy. Huffman coding replaces common byte sequences with shorter codes. US CERT thinks the SSL compression problem is fixed, but it isn't. They convinced CERT that it wasn't fixed and they issued a CVE. BREACH, breachattrack.com BREACH exploits the SSL response body (Accept-Encoding response, Content-Encoding). It takes advantage of the fact that the response is not compressed. BREACH uses gzip and needs fairly "stable" pages that are static for ~30 seconds. It needs attacker-supplied content (say from a web form or added to a URL parameter). BREACH listens to a session's requests and responses, then inserts extra requests and responses. Eventually, BREACH guesses a session's secret key. Can use compression to guess contents one byte at-a-time. For example, "Supersecret SupersecreX" (a wrong guess) compresses 10 bytes, and "Supersecret Supersecret" (a correct guess) compresses 11 bytes, so it can find each character by guessing every character. To start the guess, BREACH needs at least three known initial characters in the response sequence. Compression length then "leaks" information. Some roadblocks include no winners (all guesses wrong) or too many winners (multiple possibilities that compress the same). The solutions include: lookahead (guess 2 or 3 characters at-a-time instead of 1 character). Expensive rollback to last known conflict check compression ratio can brute-force first 3 "bootstrap" characters, if needed (expensive) block ciphers hide exact plain text length. Solution is to align response in advance to block size Mitigations length: use variable padding secrets: dynamic CSRF tokens per request secret: change over time separate secret to input-less servlets Future work eiter understand DEFLATE/GZIP HTTPS extensions Running at 99%: Surviving an Application DoS Ryan Huber Ryan Huber, Risk I/O Ryan first discussed various ways to do a denial of service (DoS) attack against web services. One usual method is to find a slow web page and do several wgets. Or download large files. Apache is not well suited at handling a large number of connections, but one can put something in front of it Can use Apache alternatives, such as nginx How to identify malicious hosts short, sudden web requests user-agent is obvious (curl, python) same url requested repeatedly no web page referer (not normal) hidden links. hide a link and see if a bot gets it restricted access if not your geo IP (unless the website is global) missing common headers in request regular timing first seen IP at beginning of attack count requests per hosts (usually a very large number) Use of captcha can mitigate attacks, but you'll lose a lot of genuine users. Bouncer, goo.gl/c2vyEc and www.github.com/rawdigits/Bouncer Bouncer is software written by Ryan in netflow. Bouncer has a small, unobtrusive footprint and detects DoS attempts. It closes blacklisted sockets immediately (not nice about it, no proper close connection). Aggregator collects requests and controls your web proxies. Need NTP on the front end web servers for clean data for use by bouncer. Bouncer is also useful for a popularity storm ("Slashdotting") and scraper storms. Future features: gzip collection data, documentation, consumer library, multitask, logging destroyed connections. Takeaways: DoS mitigation is easier with a complete picture Bouncer designed to make it easier to detect and defend DoS—not a complete cure Security Response in the Age of Mass Customized Attacks Peleus Uhley and Karthik Raman Peleus Uhley and Karthik Raman, Adobe ASSET, blogs.adobe.com/asset/ Peleus and Karthik talked about response to mass-customized exploits. Attackers behave much like a business. "Mass customization" refers to concept discussed in the book Future Perfect by Stan Davis of Harvard Business School. Mass customization is differentiating a product for an individual customer, but at a mass production price. For example, the same individual with a debit card receives basically the same customized ATM experience around the world. Or designing your own PC from commodity parts. Exploit kits are another example of mass customization. The kits support multiple browsers and plugins, allows new modules. Exploit kits are cheap and customizable. Organized gangs use exploit kits. A group at Berkeley looked at 77,000 malicious websites (Grier et al., "Manufacturing Compromise: The Emergence of Exploit-as-a-Service", 2012). They found 10,000 distinct binaries among them, but derived from only a dozen or so exploit kits. Characteristics of Mass Malware: potent, resilient, relatively low cost Technical characteristics: multiple OS, multipe payloads, multiple scenarios, multiple languages, obfuscation Response time for 0-day exploits has gone down from ~40 days 5 years ago to about ~10 days now. So the drive with malware is towards mass customized exploits, to avoid detection There's plenty of evicence that exploit development has Project Manager bureaucracy. They infer from the malware edicts to: support all versions of reader support all versions of windows support all versions of flash support all browsers write large complex, difficult to main code (8750 lines of JavaScript for example Exploits have "loose coupling" of multipe versions of software (adobe), OS, and browser. This allows specific attacks against specific versions of multiple pieces of software. Also allows exploits of more obscure software/OS/browsers and obscure versions. Gave examples of exploits that exploited 2, 3, 6, or 14 separate bugs. However, these complete exploits are more likely to be buggy or fragile in themselves and easier to defeat. Future research includes normalizing malware and Javascript. Conclusion: The coming trend is that mass-malware with mass zero-day attacks will result in mass customization of attacks. x86 Rewriting: Defeating RoP and other Shinanighans Richard Wartell Richard Wartell The attack vector we are addressing here is: First some malware causes a buffer overflow. The malware has no program access, but input access and buffer overflow code onto stack Later the stack became non-executable. The workaround malware used was to write a bogus return address to the stack jumping to malware Later came ASLR (Address Space Layout Randomization) to randomize memory layout and make addresses non-deterministic. The workaround malware used was to jump t existing code segments in the program that can be used in bad ways "RoP" is Return-oriented Programming attacks. RoP attacks use your own code and write return address on stack to (existing) expoitable code found in program ("gadgets"). Pinkie Pie was paid $60K last year for a RoP attack. One solution is using anti-RoP compilers that compile source code with NO return instructions. ASLR does not randomize address space, just "gadgets". IPR/ILR ("Instruction Location Randomization") randomizes each instruction with a virtual machine. Richard's goal was to randomize a binary with no source code access. He created "STIR" (Self-Transofrming Instruction Relocation). STIR disassembles binary and operates on "basic blocks" of code. The STIR disassembler is conservative in what to disassemble. Each basic block is moved to a random location in memory. Next, STIR writes new code sections with copies of "basic blocks" of code in randomized locations. The old code is copied and rewritten with jumps to new code. the original code sections in the file is marked non-executible. STIR has better entropy than ASLR in location of code. Makes brute force attacks much harder. STIR runs on MS Windows (PEM) and Linux (ELF). It eliminated 99.96% or more "gadgets" (i.e., moved the address). Overhead usually 5-10% on MS Windows, about 1.5-4% on Linux (but some code actually runs faster!). The unique thing about STIR is it requires no source access and the modified binary fully works! Current work is to rewrite code to enforce security policies. For example, don't create a *.{exe,msi,bat} file. Or don't connect to the network after reading from the disk. Clowntown Express: interesting bugs and running a bug bounty program Collin Greene Collin Greene, Facebook Collin talked about Facebook's bug bounty program. Background at FB: FB has good security frameworks, such as security teams, external audits, and cc'ing on diffs. But there's lots of "deep, dark, forgotten" parts of legacy FB code. Collin gave several examples of bountied bugs. Some bounty submissions were on software purchased from a third-party (but bounty claimers don't know and don't care). We use security questions, as does everyone else, but they are basically insecure (often easily discoverable). Collin didn't expect many bugs from the bounty program, but they ended getting 20+ good bugs in first 24 hours and good submissions continue to come in. Bug bounties bring people in with different perspectives, and are paid only for success. Bug bounty is a better use of a fixed amount of time and money versus just code review or static code analysis. The Bounty program started July 2011 and paid out $1.5 million to date. 14% of the submissions have been high priority problems that needed to be fixed immediately. The best bugs come from a small % of submitters (as with everything else)—the top paid submitters are paid 6 figures a year. Spammers like to backstab competitors. The youngest sumitter was 13. Some submitters have been hired. Bug bounties also allows to see bugs that were missed by tools or reviews, allowing improvement in the process. Bug bounties might not work for traditional software companies where the product has release cycle or is not on Internet. Active Fingerprinting of Encrypted VPNs Anna Shubina Anna Shubina, Dartmouth Institute for Security, Technology, and Society (I missed the start of her talk because another track went overtime. But I have the DVD of the talk, so I'll expand later) IPsec leaves fingerprints. Using netcat, one can easily visually distinguish various crypto chaining modes just from packet timing on a chart (example, DES-CBC versus AES-CBC) One can tell a lot about VPNs just from ping roundtrips (such as what router is used) Delayed packets are not informative about a network, especially if far away from the network More needed to explore about how TCP works in real life with respect to timing Making Attacks Go Backwards Fuzzynop FuzzyNop, Mandiant This talk is not about threat attribution (finding who), product solutions, politics, or sales pitches. But who are making these malware threats? It's not a single person or group—they have diverse skill levels. There's a lot of fat-fingered fumblers out there. Always look for low-hanging fruit first: "hiding" malware in the temp, recycle, or root directories creation of unnamed scheduled tasks obvious names of files and syscalls ("ClearEventLog") uncleared event logs. Clearing event log in itself, and time of clearing, is a red flag and good first clue to look for on a suspect system Reverse engineering is hard. Disassembler use takes practice and skill. A popular tool is IDA Pro, but it takes multiple interactive iterations to get a clean disassembly. Key loggers are used a lot in targeted attacks. They are typically custom code or built in a backdoor. A big tip-off is that non-printable characters need to be printed out (such as "[Ctrl]" "[RightShift]") or time stamp printf strings. Look for these in files. Presence is not proof they are used. Absence is not proof they are not used. Java exploits. Can parse jar file with idxparser.py and decomile Java file. Java typially used to target tech companies. Backdoors are the main persistence mechanism (provided externally) for malware. Also malware typically needs command and control. Application of Artificial Intelligence in Ad-Hoc Static Code Analysis John Ashaman John Ashaman, Security Innovation Initially John tried to analyze open source files with open source static analysis tools, but these showed thousands of false positives. Also tried using grep, but tis fails to find anything even mildly complex. So next John decided to write his own tool. His approach was to first generate a call graph then analyze the graph. However, the problem is that making a call graph is really hard. For example, one problem is "evil" coding techniques, such as passing function pointer. First the tool generated an Abstract Syntax Tree (AST) with the nodes created from method declarations and edges created from method use. Then the tool generated a control flow graph with the goal to find a path through the AST (a maze) from source to sink. The algorithm is to look at adjacent nodes to see if any are "scary" (a vulnerability), using heuristics for search order. The tool, called "Scat" (Static Code Analysis Tool), currently looks for C# vulnerabilities and some simple PHP. Later, he plans to add more PHP, then JSP and Java. For more information see his posts in Security Innovation blog and NRefactory on GitHub. Mask Your Checksums—The Gorry Details Eric (XlogicX) Davisson Eric (XlogicX) Davisson Sometimes in emailing or posting TCP/IP packets to analyze problems, you may want to mask the IP address. But to do this correctly, you need to mask the checksum too, or you'll leak information about the IP. Problem reports found in stackoverflow.com, sans.org, and pastebin.org are usually not masked, but a few companies do care. If only the IP is masked, the IP may be guessed from checksum (that is, it leaks data). Other parts of packet may leak more data about the IP. TCP and IP checksums both refer to the same data, so can get more bits of information out of using both checksums than just using one checksum. Also, one can usually determine the OS from the TTL field and ports in a packet header. If we get hundreds of possible results (16x each masked nibble that is unknown), one can do other things to narrow the results, such as look at packet contents for domain or geo information. With hundreds of results, can import as CSV format into a spreadsheet. Can corelate with geo data and see where each possibility is located. Eric then demoed a real email report with a masked IP packet attached. Was able to find the exact IP address, given the geo and university of the sender. Point is if you're going to mask a packet, do it right. Eric wouldn't usually bother, but do it correctly if at all, to not create a false impression of security. Adventures with weird machines thirty years after "Reflections on Trusting Trust" Sergey Bratus Sergey Bratus, Dartmouth College (and Julian Bangert and Rebecca Shapiro, not present) "Reflections on Trusting Trust" refers to Ken Thompson's classic 1984 paper. "You can't trust code that you did not totally create yourself." There's invisible links in the chain-of-trust, such as "well-installed microcode bugs" or in the compiler, and other planted bugs. Thompson showed how a compiler can introduce and propagate bugs in unmodified source. But suppose if there's no bugs and you trust the author, can you trust the code? Hell No! There's too many factors—it's Babylonian in nature. Why not? Well, Input is not well-defined/recognized (code's assumptions about "checked" input will be violated (bug/vunerabiliy). For example, HTML is recursive, but Regex checking is not recursive. Input well-formed but so complex there's no telling what it does For example, ELF file parsing is complex and has multiple ways of parsing. Input is seen differently by different pieces of program or toolchain Any Input is a program input executes on input handlers (drives state changes & transitions) only a well-defined execution model can be trusted (regex/DFA, PDA, CFG) Input handler either is a "recognizer" for the inputs as a well-defined language (see langsec.org) or it's a "virtual machine" for inputs to drive into pwn-age ELF ABI (UNIX/Linux executible file format) case study. Problems can arise from these steps (without planting bugs): compiler linker loader ld.so/rtld relocator DWARF (debugger info) exceptions The problem is you can't really automatically analyze code (it's the "halting problem" and undecidable). Only solution is to freeze code and sign it. But you can't freeze everything! Can't freeze ASLR or loading—must have tables and metadata. Any sufficiently complex input data is the same as VM byte code Example, ELF relocation entries + dynamic symbols == a Turing Complete Machine (TM). @bxsays created a Turing machine in Linux from relocation data (not code) in an ELF file. For more information, see Rebecca "bx" Shapiro's presentation from last year's Toorcon, "Programming Weird Machines with ELF Metadata" @bxsays did same thing with Mach-O bytecode Or a DWARF exception handling data .eh_frame + glibc == Turning Machine X86 MMU (IDT, GDT, TSS): used address translation to create a Turning Machine. Page handler reads and writes (on page fault) memory. Uses a page table, which can be used as Turning Machine byte code. Example on Github using this TM that will fly a glider across the screen Next Sergey talked about "Parser Differentials". That having one input format, but two parsers, will create confusion and opportunity for exploitation. For example, CSRs are parsed during creation by cert requestor and again by another parser at the CA. Another example is ELF—several parsers in OS tool chain, which are all different. Can have two different Program Headers (PHDRs) because ld.so parses multiple PHDRs. The second PHDR can completely transform the executable. This is described in paper in the first issue of International Journal of PoC. Conclusions trusting computers not only about bugs! Bugs are part of a problem, but no by far all of it complex data formats means bugs no "chain of trust" in Babylon! (that is, with parser differentials) we need to squeeze complexity out of data until data stops being "code equivalent" Further information See and langsec.org. USENIX WOOT 2013 (Workshop on Offensive Technologies) for "weird machines" papers and videos.

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  • iPhone / Objective-C: NSMutableArray writeToFile won't write to file. Always returns NO

    - by Joel
    I'm trying to serialize two NSMutableArrays of NSObjects that implement the NSCoding protocol. However it works for one (stacks) and not the other (cards). I have the following block of code: -(void) saveCards { NSArray* paths = NSSearchPathForDirectoriesInDomains(NSDocumentDirectory, NSUserDomainMask, YES); NSString* documentsDirectory = [paths objectAtIndex:0]; NSString* cardsFile = [documentsDirectory stringByAppendingPathComponent:@"cards.state"]; NSString* stacksFile = [documentsDirectory stringByAppendingPathComponent:@"stacks.state"]; BOOL c = [rootStack.cards writeToFile:cardsFile atomically:YES]; BOOL s = [rootStack.stacks writeToFile:stacksFile atomically:YES]; } I step through this method using the debugger, and after the last two lines of code run, I check the values of the two BOOLs. BOOL c is NO and BOOL s is YES. The stacks array is actually empty (which is probably why it works). The cards array has contents. Why is it that the array with contents is failing? I can't figure this out. I've looked through numerous threads on SOF, each of them say the problem is because the protection level of the files they were writing were preventing them from writing. This is not my problem, as I'm writing to the Documents folder. I've double and tripple checked that neither rootStack.cards nor rootStack.stacks is nil. And I've checked that cards does indeed have content. Here are the coder methods for my Notecard class (I added all the if statments as part of trying to solve this problem to make sure trying to encode nil values doesn't break something): -(void) encodeWithCoder:(NSCoder *)encoder { if(text) [encoder encodeObject:text forKey:@"text"]; if(backText) [encoder encodeObject:backText forKey:@"backText"]; if(x) [encoder encodeObject:x forKey:@"x"]; if(y) [encoder encodeObject:y forKey:@"y"]; if(width) [encoder encodeObject:width forKey:@"width"]; if(height) [encoder encodeObject:height forKey:@"height"]; if(timeCreated) [encoder encodeObject:timeCreated forKey:@"timeCreated"]; if(audioManagerTicket) [encoder encodeObject:audioManagerTicket forKey:@"audioManagerTicket"]; if(backgroundColor) [encoder encodeObject:backgroundColor forKey:@"backgroundColor"]; } -(id) initWithCoder:(NSCoder *)decoder { self = [super init]; if(!self) return nil; self.text = [decoder decodeObjectForKey:@"text"]; self.backText = [decoder decodeObjectForKey:@"backText"]; self.x = [decoder decodeObjectForKey:@"x"]; self.y = [decoder decodeObjectForKey:@"y"]; self.width = [decoder decodeObjectForKey:@"width"]; self.height = [decoder decodeObjectForKey:@"height"]; self.timeCreated = [decoder decodeObjectForKey:@"timeCreated"]; self.audioManagerTicket = [decoder decodeObjectForKey:@"audioManagerTicket"]; self.backgroundColor = [decoder decodeObjectForKey:@"backgroundColor"]; return self; } each field is either an NSString, NSNumber, or UIColor. Thanks for any help

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  • realtime logging

    - by Ion Todirel
    I have an application which has a loop, part of a "Scheduler", which runs at all time and is the heart of the application. Pretty much like a game loop, just that my application is a WPF application and it's not a game. Naturally the application does logging at many points, but the Scheduler does some sensitive monitoring, and sometimes it's impossible just from the logs to tell what may have gotten wrong (and by wrong I don't mean exceptions) or the current status. Because Scheduler's inner loop runs at short intervals, you can't do file I/O-based logging (or using the Event Viewer) in there. First, you need to watch it in real-time, and secondly the log file would grow in size very fast. So I was thinking of ways to show this data to the user in the realtime, some things I considered: Display the data in realtime in the UI Use AllocConsole/WriteConsole to display this information in a console Use a different console application which would display this information, communicate between the Scheduler and the console app using pipes or other IPC techniques Use Windows' Performance Monitor and somehow feed it with this information ETW Displaying in the UI would have its issues. First it doesn't integrate with the UI I had in mind for my application, and I don't want to complicate the UI just for this. This diagnostics would only happen rarely. Secondly, there is going to be some non-trivial data protection, as the Scheduler has it's own thread. A separate console window would work probably, but I'm still worried if it's not too much threshold. Allocating my own console, as this is a windows app, would probably be better than a different console application (3), as I don't need to worry about IPC communication, and non-blocking communication. However a user could close the console I allocated, and it would be problematic in that case. With a separate process you don't have to worry about it. Assuming there is an API for Performance Monitor, it wouldn't be integrated too well with my app or apparent to the users. Using ETW also doesn't solve anything, just a random idea, I still need to display this information somehow. What others think, would there be other ways I missed?

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  • Forms Authentication logs out very quickly , locally works fine !!!

    - by user319075
    Hello to all, There's a problem that i am facing with my hosting company, I use a project that uses FormsAuthentication and the problem is that though it successfully logs in, it logs out VERY QUICKLY, and i don't know what could be the cause of that, so in my web.config file i added those lines: <authentication mode="Forms" > <forms name="Nadim" loginUrl="Login.aspx" defaultUrl="Default.aspx" protection="All" path="/" requireSSL="false"/> </authentication> <authorization> <deny users ="?" /> </authorization> <sessionState mode="StateServer" stateConnectionString="tcpip=localhost:42424" cookieless="false" timeout="1440"> </sessionState> and this is the code i use in my custom login page : protected void PasswordCustomValidator_ServerValidate(object source, ServerValidateEventArgs args) { try { UsersSqlDataSource.SelectParameters.Clear(); UsersSqlDataSource.SelectCommand = "Select * From Admins Where AdminID='" + IDTextBox.Text + "' and Password='" + PassTextBox.Text + "'"; UsersSqlDataSource.SelectCommandType = SqlDataSourceCommandType.Text; UsersSqlDataSource.DataSourceMode = SqlDataSourceMode.DataReader; reader = (SqlDataReader)UsersSqlDataSource.Select(DataSourceSelectArguments.Empty); if (reader.HasRows) { reader.Read(); if (RememberCheckBox.Checked == true) Page.Response.Cookies["Admin"].Expires = DateTime.Now.AddDays(5); args.IsValid = true; string userData = "ApplicationSpecific data for this user."; FormsAuthenticationTicket ticket1 = new FormsAuthenticationTicket(1, IDTextBox.Text, System.DateTime.Now, System.DateTime.Now.AddMinutes(30), true, userData, FormsAuthentication.FormsCookiePath); string encTicket = FormsAuthentication.Encrypt(ticket1); Response.Cookies.Add(new HttpCookie(FormsAuthentication.FormsCookieName, encTicket)); Response.Redirect(FormsAuthentication.GetRedirectUrl(IDTextBox.Text, RememberCheckBox.Checked)); //FormsAuthentication.RedirectFromLoginPage(IDTextBox.Text, RememberCheckBox.Checked); } else args.IsValid = false; } catch (SqlException ex) { ErrorLabel.Text = ex.Message; } catch (InvalidOperationException) { args.IsValid = false; } catch (Exception ex) { ErrorLabel.Text = ex.Message; } Also you will find that line of code: FormsAuthentication.RedirectFromLoginPage(IDTextBox.Text, RememberCheckBox.Checked); is commented because i thought there might be something wrong with the ticket when i log in , so i created it manually , every thing i know i tried but nothing worked, so does anyone have any idea what is the problem ? Thanks in advance, Baher.

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  • Doubt about adopting CI (Hudson) into an existing automated Build Process (phing, svn)

    - by maraspin
    OUR CURRENT BUILD PROCESS We're a small team of developers (2 to 4 people depending on project) who currently use Phing to deploy code to a staging environment, before going live. We keep our code in a SVN repo, where the trunk holds current active development and, at certain times, we do make branches that we test and then (if successful), tag and export to the staging env. If everything goes well there too, we finally deploy'em in production servers. Actions are highly automated, but always triggered by human intervention. THE DOUBT We'd now like to introduce Continuous Integration (with Hudson) in the process; unfortunately we have a few doubts about activity syncing, since we're afraid that CI could somewhat interfere with our build process and cause certain problems. Considering that an automated CI cycle has a certain frequency of automatically executed actions, we in fact only see 2 possible cases for "integration", each with its own problems: Case A: each CI cycle produces a new branch with its own name; we do use such a name to manually (through phing as it happens now) export the code from the SVN to the staging env. The problem I see here is that (unless specific countermeasures are taken) the number of branches we have can grow out of control (let's suppose we commit often, so that we have a fresh new build/branch every N minutes). Case B: each CI cycle creates a new branch named 'current', for instance, which is tagged with a unique name only when we manually decide to export it to staging; the current branch, at any case is then deleted, as soon as the next CI cycle starts up. The problem we see here is that a new cycle could kick in while someone is tagging/exporting the 'current' branch to staging thus creating an inconsistent build (but maybe here I'm just too pessimist, since I confess I don't know whether SVN offers some built-in protection against this). With all this being said, I was wondering if anyone with similar experiences could be so kind to give us some hints on the subject, since none of the approaches depicted above looks completely satisfing to us. Is there something important we just completely left off in the overall picture? Thanks for your attention &, in advance, for your help!

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  • Which third party website thumbnailing services do you use?

    - by Ben Delarre
    I've got a requirement for showing thumbnails of arbitrary websites. I need to be able to show small thumbnails (120px by 90px), and larger thumbnails of around 480px wide. I'll need to specify the queue and invalid placeholder images and preferably have a pingback when the queued images are processed so I can respond appropriately. I'd also need a simple API I can use either directly embedded in my HTML, or from a simple web request to queue the images. I've been looking at various services ranging from low-fi services, to large scale ones - here's some examples: www.bitpixels.com Uses Google AppEngine, seems like a prototype or a toy. Free! www.websnapr.com Tried using this, made a free account and requested a thumbnail. Waited a few minutes and refreshed a couple of times, and ended up having the account banned. Free is tricky yes, but if I can't try it out successfully I'm disinclined to pay. www.shrinktheweb.com Free account seems to be very quick. Lots of documentation on the site, and even covers local caching of the images to your own server (documentation mostly in PHP). Quality of thumbnails look good, and there appear to be sufficient options for setting thumbnail placeholder images and parameters for altering how the thumbnailing is done. Also supports large 'screenshots' of URLs - very useful for me. Discovered the PRO pricing is an à la carte menu, allowing me to select just the features I want and keep the monthly cost low. Excellent stuff, have decided to use this service. www.thumbalizr.com Good coverage of thumbnail sizes and control options - even allowing specification for browser width when thumbnailing. No ping-back, but I can live without that. Supports local caching of images with PHP API, would prefer .NET, but can port it if necessary. Looks like a fairly professional service but seems fairly expensive for the number of thumbnails you get to generate. apologies for lack of proper linking - spam protection! I'm not entirely convinced by any of them, and since this will be a long term service I'd like some stability and support. I'm willing to pay for the service, but I'd want something that fulfills most if not all of my requirements for that. I should also mention that we're hosted on Windows under IIS, so local solutions involving Xvfb and the like sadly can't be used for this project. So my question is: what services do you use? How have they panned out, are you happy with them?

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  • realtime diagnostics

    - by Ion Todirel
    I have an application which has a loop, part of a "Scheduler", which runs at all time and is the heart of the application. Pretty much like a game loop, just that my application is a WPF application and it's not a game. Naturally the application does logging at many points, but the Scheduler does some sensitive monitoring, and sometimes it's impossible just from the logs to tell what may have gotten wrong (and by wrong I don't mean exceptions) or the current status. Because Scheduler's inner loop runs at short intervals, you can't do file I/O-based logging (or using the Event Viewer) in there. First, you need to watch it in real-time, and secondly the log file would grow in size very fast. So I was thinking of ways to show this data to the user in the realtime, some things I considered: Display the data in realtime in the UI Use AllocConsole/WriteConsole to display this information in a console Use a different console application which would display this information, communicate between the Scheduler and the console app using pipes or other IPC techniques Use Windows' Performance Monitor and somehow feed it with this information ETW Displaying in the UI would have its issues. First it doesn't integrate with the UI I had in mind for my application, and I don't want to complicate the UI just for this. This diagnostics would only happen rarely. Secondly, there is going to be some non-trivial data protection, as the Scheduler has it's own thread. A separate console window would work probably, but I'm still worried if it's not too much threshold. Allocating my own console, as this is a windows app, would probably be better than a different console application (3), as I don't need to worry about IPC communication, and non-blocking communication. However a user could close the console I allocated, and it would be problematic in that case. With a separate process you don't have to worry about it. Assuming there is an API for Performance Monitor, it wouldn't be integrated too well with my app or apparent to the users. Using ETW also doesn't solve anything, just a random idea, I still need to display this information somehow. What others think, would there be other ways I missed?

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  • Where is the method call in the EXE file?

    - by Victor Hurdugaci
    Introduction After watching this video from LIDNUG, about .NET code protection http://secureteam.net/lidnug_recording/Untitled.swf (especially from 46:30 to 57:30), I would to locate the call to a MessageBox.Show in an EXE I created. The only logic in my "TrialApp.exe" is: public partial class Form1 : Form { public Form1() { InitializeComponent(); } private void Form1_Load(object sender, EventArgs e) { MessageBox.Show("This is trial app"); } } Compiled on the Release configuration: http://rapidshare.com/files/392503054/TrialApp.exe.html What I do to locate the call Run the application in WinDBG and break after the message box appears. Get the CLR stack with !clrstack: 0040e840 5e21350b [InlinedCallFrame: 0040e840] System.Windows.Forms.SafeNativeMethods.MessageBox(System.Runtime.InteropServices.HandleRef, System.String, System.String, Int32) 0040e894 5e21350b System.Windows.Forms.MessageBox.ShowCore(System.Windows.Forms.IWin32Window, System.String, System.String, System.Windows.Forms.MessageBoxButtons, System.Windows.Forms.MessageBoxIcon, System.Windows.Forms.MessageBoxDefaultButton, System.Windows.Forms.MessageBoxOptions, Boolean) 0040e898 002701f0 [InlinedCallFrame: 0040e898] 0040e934 002701f0 TrialApp.Form1.Form1_Load(System.Object, System.EventArgs) Get the MethodDesc structure (using the address of Form1_Load) !ip2md 002701f0 MethodDesc: 001762f8 Method Name: TrialApp.Form1.Form1_Load(System.Object, System.EventArgs) Class: 00171678 MethodTable: 00176354 mdToken: 06000005 Module: 00172e9c IsJitted: yes CodeAddr: 002701d0 Transparency: Critical Source file: D:\temp\TrialApp\TrialApp\Form1.cs @ 22 Dump the IL of this method (by MethodDesc) !dumpil 001762f8 IL_0000: ldstr "This is trial app" IL_0005: call System.Windows.Forms.MessageBox::Show IL_000a: pop IL_000b: ret So, as the video mentioned, the call to to Show is 5 bytes from the beginning of the method implementation. Now I open CFFExplorer (just like in the video) and get the RVA of the Form1_Load method: 00002083. After this, I go to Address Converter (again in CFF Explorer) and navigate to offset 00002083. There we have: 32 72 01 00 00 70 28 16 00 00 0A 26 2A 7A 03 2C 13 02 7B 02 00 00 04 2C 0B 02 7B 02 00 00 04 6F 17 00 00 0A 02 03 28 18 00 00 0A 2A 00 03 30 04 00 67 00 00 00 00 00 00 00 02 28 19 00 00 0A 02 In the video is mentioned that the first 12 bytes are for the method header so I skip them 2A 7A 03 2C 13 02 7B 02 00 00 04 2C 0B 02 7B 02 00 00 04 6F 17 00 00 0A 02 03 28 18 00 00 0A 2A 00 03 30 04 00 67 00 00 00 00 00 00 00 02 28 19 00 00 0A 02 5 bytes from the beginning of the implementation should be the opcode for method call (28). Unfortunately, is not there. 02 7B 02 00 00 04 2C 0B 02 7B 02 00 00 04 6F 17 00 00 0A 02 03 28 18 00 00 0A 2A 00 03 30 04 00 67 00 00 00 00 00 00 00 02 28 19 00 00 0A 02 Questions: What am I doing wrong? Why there is no method call at that position in the file? Or maybe the video is missing some information... Why the guy in that video replaces the call with 9 zeros?

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  • FormsAuthentication redirecting to login page when visiting root of website

    - by Ryan Lattimer
    I wanted to use FormsAuthentication to secure my static files as well on my site, so I followed the instructions located here http://learn.iis.net/page.aspx/244/how-to-take-advantage-of-the-iis7-integrated-pipeline/ under title "Enabling Forms Authentication for the Entire Application". Now though, when I try to visit the site by going directly to http://www.mysite.com I get redirected to http://www.mysite.com/Login.aspx?ReturnUrl=%2f instead of it using my DefaultDocument I have set. I can go to my default document by just visiting http://www.mysite.com/Home.aspx without any issues because it is set to allow anonymous access. Is there something I need to add into my web.config file to make iis7 allow anonymous access to the root? I tried adding with anonymous access but no such luck. Any help would be much appreciated. Both Home and the Login form allow anonymous. <location path="Home.aspx"> <system.web> <authorization> <allow users="*" /> </authorization> </system.web> </location> <location path="Login.aspx"> <system.web> <authorization> <allow users="*" /> </authorization> </system.web> </location> Login form is set as the loginUrl <authentication mode="Forms"> <forms protection="All" loginUrl="Login.aspx"> </forms> </authentication> Default document is set as Home.aspx <defaultDocument> <files> <add value="Home.aspx" /> </files> </defaultDocument> I have not removed any of the iis7 default documents. However, Home.aspx is first in the priority.

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  • Can I create a custom class that inherits from a strongly typed DataRow?

    - by Calvin Fisher
    I'm working on a huge, old project with a lot of brittle code, some of which has been around since the .NET 1.0 era, and it has been and will be worked on by other people... so I'd like to change as little as possible. I have one project in my solution that contains DataSet.xsd. This project compiles to a separate assembly (Data.dll). The database schema includes several tables arranged more or less hierarchically, but the only way the tables are actually linked together is through joins. I can get, e.g. DepartmentRow and EmployeeRow objects from the autogenerated code. EmployeeRow contains information from the employee's corresponding DepartmentRow through a join. I'm making a new report to view multiple departments and all their employees. If I use the existing data access scheme, all I will be able to get is a spreadsheet-like output where each employee is represented on one line, with department information repeated over and over in its appropriate columns. E.g.: Department1...Employee1... Department1...Employee2... Department2...Employee3... But what the customer would like is to have each department render like a heading, with a list of employees beneath each. E.g.: - Department1... Employee1... Employee2... + Department2... I'm trying to do this by inheriting hierarchical objects from the autogenerated Row objects. E.g.: public class Department : DataSet.DepartmentRow { public List<Employee> Employees; } That way I could nest the data in the report by using a collection of Department objects as the DataSource, each of which will put its list of Employees in a subreport. The problem is that this gives me a The type Data.DataSet.DepartmentRow has no constructors defined error. And when I try to make a constructor, e.g. public class Department : DataSet.DepartmentRow { private Department() { } public List<Employee> Employees; } I get a 'Data.DataSet.DepartmentRow(System.Data.DataRowBuilder)' is inaccessible due to its protection level. error in addition to the first one. Is there a way to accomplish what I'm trying to do? Or is there something else I should be trying entirely?

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  • ASP.NET 2.0 and 4.0 seem to treat the root url differently in Forms Authentication

    - by Kev
    If have the following web.config: <configuration> <system.web> <authentication mode="Forms"> <forms name="MembershipCookie" loginUrl="Login.aspx" protection="All" timeout="525600" slidingExpiration="true" enableCrossAppRedirects="true" path="/" /> </authentication> <authorization> <deny users="?" /> </authorization> </system.web> <location path="Default.aspx"> <system.web> <authorization> <allow users="*"/> </authorization> </system.web> </location> </configuration> The application is an ASP.NET 2.0 application running on Windows 2008R2/IIS7.5. If the site's application pool is configured to run ASP.NET 2.0 and I browse to http://example.com then Default.aspx is rendered as you'd expect from the rules above. However if the application pool is set to run ASP.NET 4.0 I am redirected to the login page. If I explicitly specify http://example.com/default.aspx then all is good and default.aspx renders. I've tried rewriting / -> /default.aspx (using IIS UrlRewriter 2.0) but the result is still the same, I get kicked to the login page. I've also tried this with an ASP.NET 4.0 application with the same result (which is where the problem initially arose). The reason I tried this with a 2.0 application was to see if there was a change in behaviour, and it seems that / is handled differently in 4.0. So to summarise, using the configuration above the following is observed: ASP.NET Version Url Behaviour ------------------------------------------------------------------------- 2.0 http://example.com Renders Default.aspx 2.0 http://example.com/Default.aspx Renders Default.aspx 4.0 http://example.com Redirects to Login.aspx 4.0 http://example.com/Default.aspx Renders Default.aspx Is this a bug/breaking change or have I missed something glaringly obvious?

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  • How to Sync CI (Hudson) Activity into an existing automated Build Process (phing, svn)?

    - by maraspin
    OUR CURRENT BUILD PROCESS We're a small team of developers (2 to 4 people depending on project) who currently use Phing to deploy code to a staging environment, before going live. We keep our code in a SVN repo, where the trunk holds current active development and, at certain times, we do make branches that we test and then (if successful), tag and export to the staging env. If everything goes well there too, we finally deploy'em in production servers. Actions are highly automated, but always triggered by human intervention. THE DOUBT We'd now like to introduce Continuous Integration (with Hudson) in the process; unfortunately we have a few doubts about activity syncing, since we're afraid that CI could somewhat interfere with our build process and cause certain problems. Considering that an automated CI cycle has a certain frequency of automatically executed actions, we see 2 possible cases for "integration", each with its own problems: Case A: each CI cycle produces a new branch with its own name; we do use such a name to manually (through phing as it happens now) export the code from the SVN to the staging env. The problem I see here is that (unless specific countermeasures are taken - IE deletion) the number of branches we have can easily grow out of control (let's suppose we commit often, so that we have a fresh new build/branch every N minutes). Case B: each CI cycle creates a new branch named 'current', which is then tagged with a unique name only when we manually decide to export it to staging; the current branch, at any case is then deleted, as soon as the next CI cycle starts up. The problem we see here is that a new cycle could kick in while someone is tagging/exporting the 'current' branch to staging thus creating an inconsistent build (but maybe here I'm just too pessimist, since I confess I don't know whether SVN offers some built-in protection against this). With all this being said, I was wondering if anyone with similar experiences could be so kind to give us some hints on the subject, since none of the approaches depicted above looks completely satisfing to us. Is there something important we just completely left off in the overall picture? Thanks for your attention & (in advance) for your help!

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  • safe dereferencing and deletion

    - by serejko
    Hi, I'm relatively new to C++ and OOP in general and currently trying to make such a class that allows to dereference and delete a dead or invalid pointer without any care of having undefined behavior or program fault in result, and I want to ask you is it a good idea and is there something similar which is already implemented by someone else? or maybe I'm doing something completely wrong? I've just started making it and here is the code I currently have: template<class T> class SafeDeref { public: T& operator *() { hash_set<T*>::iterator it = theStore.find(reinterpret_cast<T*>(ptr)); if (it != theStore.end()) return *this; return theDefaultObject; } T* operator ->() { hash_set<T*>::iterator it = theStore.find(reinterpret_cast<T*>(ptr)); if (it != theStore.end()) return this; return &theDefaultObject; } void* operator new(size_t size) { void* ptr = malloc(size * sizeof(T)); if (ptr != 0) theStore.insert(reinterpret_cast<T*>(ptr)); return ptr; } void operator delete(void* ptr) { hash_set<T*>::iterator it = theStore.find(reinterpret_cast<T*>(ptr)); if (it != theStore.end()) { theStore.erase(it); free(ptr); } } protected: static bool isInStore(T* ptr) { return theStore.find(ptr) != theStore.end(); } private: static T theDefaultObject; static hash_set<T*> theStore; }; The idea is that each class with the safe dereference should be inherited from it like this: class Foo : public SafeDeref<Foo> { void doSomething(); }; So... Any advices? Thanks in advance. P.S. If you're wondering why I need this... well, I'm creating a set of native functions for some scripting environment, and all of them use pointers to internally allocated objects as handles to them and they're able to delete them as well (input data can be wrong), so this is kinda protection from damaging host application's memory And I really sorry for my bad English

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  • php security holes Proof-Of-Concept [closed]

    - by Flavius
    Hi Could you show me a Proof-Of-Concept for all of these: XSS, CSRF, SQL injection with both the source code and the attack steps for each? Other attack vectors are welcome. The most complete answer gets accepted. The configuration is a fairly standard one, as of PHP 5.3.2, core settings: allow_call_time_pass_reference => Off => Off allow_url_fopen => On => On allow_url_include => Off => Off always_populate_raw_post_data => Off => Off arg_separator.input => & => & arg_separator.output => & => & asp_tags => Off => Off auto_append_file => no value => no value auto_globals_jit => On => On auto_prepend_file => no value => no value browscap => no value => no value default_charset => no value => no value default_mimetype => text/html => text/html define_syslog_variables => Off => Off disable_classes => no value => no value disable_functions => no value => no value display_errors => STDOUT => STDOUT display_startup_errors => On => On doc_root => no value => no value docref_ext => no value => no value docref_root => no value => no value enable_dl => Off => Off error_append_string => no value => no value error_log => syslog => syslog error_prepend_string => no value => no value error_reporting => 32767 => 32767 exit_on_timeout => Off => Off expose_php => On => On extension_dir => /usr/lib/php/modules/ => /usr/lib/php/modules/ file_uploads => On => On html_errors => Off => Off ignore_repeated_errors => Off => Off ignore_repeated_source => Off => Off ignore_user_abort => Off => Off implicit_flush => On => On include_path => .:/usr/share/pear => .:/usr/share/pear log_errors => On => On log_errors_max_len => 1024 => 1024 magic_quotes_gpc => Off => Off magic_quotes_runtime => Off => Off magic_quotes_sybase => Off => Off mail.add_x_header => On => On mail.force_extra_parameters => no value => no value mail.log => no value => no value max_execution_time => 0 => 0 max_file_uploads => 20 => 20 max_input_nesting_level => 64 => 64 max_input_time => -1 => -1 memory_limit => 128M => 128M open_basedir => no value => no value output_buffering => 0 => 0 output_handler => no value => no value post_max_size => 8M => 8M precision => 14 => 14 realpath_cache_size => 16K => 16K realpath_cache_ttl => 120 => 120 register_argc_argv => On => On register_globals => Off => Off register_long_arrays => Off => Off report_memleaks => On => On report_zend_debug => Off => Off request_order => GP => GP safe_mode => Off => Off safe_mode_exec_dir => no value => no value safe_mode_gid => Off => Off safe_mode_include_dir => no value => no value sendmail_from => no value => no value sendmail_path => /usr/sbin/sendmail -t -i => /usr/sbin/sendmail -t -i serialize_precision => 100 => 100 short_open_tag => Off => Off SMTP => localhost => localhost smtp_port => 25 => 25 sql.safe_mode => Off => Off track_errors => Off => Off unserialize_callback_func => no value => no value upload_max_filesize => 2M => 2M upload_tmp_dir => no value => no value user_dir => no value => no value user_ini.cache_ttl => 300 => 300 user_ini.filename => .user.ini => .user.ini variables_order => GPCS => GPCS xmlrpc_error_number => 0 => 0 xmlrpc_errors => Off => Off y2k_compliance => On => On zend.enable_gc => On => On

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