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• ACORD LOMA Session Highlights Policy Administration Trends

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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• How does one find out which application is associated with an indicator icon?

  - by Amos Annoy

  It is trivial to do this in Ubuntu 10.04. The question is specific to Ubuntu 12.04. some pertinent references (src: answer to What is the difference between indicators and a system tray?: Here is the documentation for indicators: Application indicators | Ubuntu App Developer libindicate Reference Manual libappindicator Reference Manual also DesktopExperienceTeam/ApplicationIndicators - Ubuntu Wiki ref: How can the application that makes an indicator icon be identified? bookmark: How does one find out which application is associated with an indicator icon in Ubuntu 12.04? is a serious question for reasons & problems outlined below and for which a significant investment has been made and is necessary for remedial purposes. reviewing refs. to find an orchestrated resolution ... (an indicator ap. indicator maybe needed) This has nothing to do (does it?) with right click. How can an indicator's icon in Ubuntu 12.04 be matched with the program responsible for it's manifestation on the top panel? A list of running applications can include all processes using System Monitor. How is the correct matching process found for an indicator? How are the sub-indicator applications identified? These are the aps associated with the components of an indicators drop-down menu. (This was to be a separate question and quite naturally follows up the progression. It is included here as it is obvious there is no provisioning to track down offending either sub or indicator aps. easily.) (The examination of SM points out a rather poignant factor in the faster battery depletion and shortened run time - the ambient quiescent CPU rate in 12.04 is now well over 20% when previously, in 10.04, it was well under 10%, between 5% and 7%! - the huge inordinate cpu overhead originates from Xorg and compiz - after booting the system, only SM is run and All Processes are selected, sorting on %CPU - switching between Resources and Processes profiles the execution overhead problem - running another ap like gedit "Text Editor" briefly gives it CPU priority - going back to S&M several aps. are at the top of the list in order: gnome-system-monitor as expected, then: Xorg, compiz, unity-panel-service, hud-service, with dbus-daemon and kworker/x:y's mixed in with some expected daemons and background tasks like nm-applet - not only do Xorg and compiz require excessive CPU time but their entourage has to come along too! further exacerbating the problem - our compute bound tasks no longer work effectively in the field - reduced battery life, reduced CPU time for custom ap.s etc. - and all this precipitated from an examination of what is going on with the battery ap. indicator - this was and is not a flippant, rhetorical or idle musing but has consequences for the credible deployment of 12.04 to reduce the negative impact of its overhead in a production environment) (I have a problem with the battery indicator - it sometimes has % and other times hh:mm - it is necessary to know the ap. & v. to get more info on controlling same. ditto: There are issues with other indicator aps.: NM vs. iwlist/iwconfig conflict, BT ap. vs RF switch, Battery ap. w/ no suspend/sleep for poor battery runtime, ... the list goes on) Details from: How can I find Application Indicator ID's? suggests looking at: file:///usr/share/indicator-application/ordering-override.keyfile [Ordering Index Overrides] nm-applet=1 gnome-power-manager=2 ibus=3 gst-keyboard-xkb=4 gsd-keyboard-xkb=5 which solves the battery ap. identification, and presumably nm is NetworkManager for the rf icon, but the envelope, blue tooth and speaker indicator aps. are still a mystery. (Also, the ordering is not correlated.) Mind you, it was simple in the past to simply right click to get the About option to find the ap. & v. info. browsing around and about: file:///usr/share/indicator-application/ordering-override.keyfile examined: file:///usr/share/indicators file:///usr/share/indicators/messages/applications/ ... perhaps?/presumably? the information sought may be buried in file:///usr/share/indicators A reference in the comments was given to: What is the difference between indicators and a system tray? quoting from that source ... Unfortunately desktop indicators are not well documented yet: I couldn't find any specification doc ... Well ... the actual document https://wiki.ubuntu.com/DesktopExperienceTeam/ApplicationIndicators#Summary does not help much but it's existential information provides considerable insight ...

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• The clock hands of the buffer cache

  - by Tony Davis

  Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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• Stumbling Through: Making a case for the K2 Case Management Framework

  I have recently attended a three-day training session on K2s Case Management Framework (CMF), a free framework built on top of K2s blackpearl workflow product, and I have come away with several different impressions for some of the different aspects of the framework.  Before we get into the details, what is the Case Management Framework?  It is essentially a suite of tools that, when used together, solve many common workflow scenarios.  The tool has been developed over time by K2 consultants that have realized they tend to solve the same problems over and over for various clients, so they attempted to package all of those common solutions into one framework.  Most of these common problems involve workflow process that arent necessarily direct and would tend to be difficult to model.  Such solutions could be achieved in blackpearl alone, but the workflows would be complex and difficult to follow and maintain over time.  CMF attempts to simplify such scenarios not so much by black-boxing the workflow processes, but by providing different points of entry to the processes allowing them to be simpler, moving the complexity to a middle layer.  It is not a solution in and of itself, development is still required to tie the pieces together. CMF is under continuous development, both a plus and a minus in that bugs are fixed quickly and features added regularly, but it may be difficult to know which versions are the most stable.  CMF is not an officially supported K2 product, which means you will not get technical support but you will get access to the source code. The example given of a business process that would fit well into CMF is that of a file cabinet, where each folder in said file cabinet is a case that contains all of the data associated with one complaint/customer/incident/etc. and various users can access that case at any time and take one of a set of pre-determined actions on it.  When I was given that example, my first thought was that any workflow I have ever developed in the past could be made to fit this model there must be more than just this model to help decide if CMF is the right solution.  As the training went on, we learned that one of the key features of CMF is SharePoint integration as each case gets a SharePoint site created for it, and there are a number of excellent web parts that can be used to design a portal for users to get at all the information on their cases.  While CMF does not require SharePoint, without it you will be missing out on a huge portion of functionality that CMF offers.  My opinion is that without SharePoint integration, you may as well write your workflows and other components the old fashioned way. When I heard that each case gets its own SharePoint site created for it, warning bells immediately went off in my head as I felt that depending on the data load, a CMF enabled solution could quickly overwhelm SharePoint with thousands of sites so we have yet another deciding factor for CMF:  Just how many cases will your solution be creating?  While it is not necessary to use the site-per-case model, it is one of the more useful parts of the framework.  Without it, you are losing a big chunk of what CMF has to offer. When it comes to developing on top of the Case Management Framework, it becomes a matter of configuring what makes up a case, what can be done to a case, where each action on a case should take the user, and then typing up actions to case statuses.  This last step is one that I immediately warmed up to, as just about every workflow Ive designed in the past needed some sort of mapping table to set the status of a work item based on the action being taken definitely one of those common solutions that it is good to see rolled up into a re-useable entity (and it gets a nice configuration UI to boot!).  This concept is a little different than traditional workflow design, in that you dont have to think of an end-to-end process around passing a case along a path, rather, you must envision the case as central object with workflow threads branching off of it and doing their own thing with the case data.  Certainly there can be certain workflow threads that get rather complex, but the idea is that they RELATE to the case, they dont BECOME the case (though it is still possible with action->status mappings to prevent certain actions in certain cases, so it isnt always a wide-open free for all of actions on a case). I realize that this description of the Case Management Framework merely scratches the surface on what the product actually can do, and I dont think Ive conclusively defined for what sort of business scenario you can make a case for Case Management Framework.  What I do hope to have accomplished with this post is to raise awareness of CMF there is a (free!) product out there that could potentially simplify a tangled workflow process and give (for free!) a very useful set of SharePoint web parts and a nice set of (free!) reports.  The best way to see if it will truly fit your needs is to give it a try did I mention it is FREE?  Er, ok, so it is free, but only obtainable at this time for K2 partnersDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Breaking up the Workday– Overcoming the Workaholic Syndrome

  - by dwahlin

  Hi, my name’s Dan Wahlin and I’m a workaholic – I admit it. It’s good from the standpoint that I get a lot done but it also has a lot of cons associated with it as well that I’m not proud of. I literally can’t watch TV without feeling like I should be doing something more productive (although I have no problem going to see movies at a theater or watching sporting events – that’s my escape I guess). On vacation it’s sometimes difficult the first few days to just “let go” of work and enjoy the time with my family. I always feel like I should be checking email and following up with different business projects. Fortunately, my wife knows me really well after 17 years of marriage and “gently” restricts my usage of laptops and other gadgets while we’re out. She also reminds me that constantly burying my face in gadgets just isn’t cool and shows a distinct lack of self control. On a given day I typically put in between 12 (at a minimum) up to 16-18 hours working on projects. My company does .NET consulting (ASP.NET/jQuery, SharePoint and Silverlight) but we also do a lot in the training space so there’s always a client project, some new courseware or some other deliverable that has to be worked on. My normal process for handling that is to just work my butt off and see how much I can get done. That process has worked well for a long time but when you start realizing that your happiness comes from how much work you accomplished that day then you have a problem. That’s especially true if you have kids (which I do….two awesome boys). It’s almost as if working more hours feels like I’m more successful or something which is of course ridiculous. It may actually mean that I’m too distracted or disorganized. Lately I’ve realized that while I’m still productive and always meet my deadlines, I’m really burnt out by the afternoon and have lost some of the excitement I used to have. Part of that’s normal I think given that I’ve been doing this for close to 15 years now, but in thinking through it more I realized that I just need to get away from the desk and take a break. By far, the happiest time of my life was my childhood. Part of that was due to having awesome parents, having far less responsibility (a big factor I suspect), being able to hang-out with friends at school, playing sports, games, etc. but I think a big part of the overall happiness came from being outside a lot. I lived on my bike as a little kid and as I grew up I shared time between riding an ATV all over the place, shooting hoops on the basketball court, playing golf and working on a golf course (all outside work of course).  Being a software developer and trainer I generally spend 95% or more of my day indoors and only see the sun when driving from place to place or by looking out the window (that’s sad because I live in a suburb of Phoenix, AZ where it’s nearly always sunny). I haven’t looked into any scientific studies on the matter, but I’d be willing to bet there’s a direct correlation between overall productivity/happiness and being outside some throughout the day (sunny or not). But, I wasn’t sure what to do about it since I do have a lot of deadlines I need to meet after all. While talking with my wife last night I mentioned how I feel like I’m in a rut and want to get the “fun” back that I used to have. She immediately said that I need to start making time for breaks (a real quick fact – she’s a lot smarter than me and nearly always right). Of course my first thought was that I’d be less productive taking breaks. If I spend 2 hours just relaxing then I’m losing 2 hours of work. But, I thought about it more and realized that I’m probably less productive when I work 10+ hours and only take less than 30 minutes for a lunch break to relax a little. I bet my brain is screaming, “Please let me relax a little so I can figure out these problems you’re trying to resolve!”. So, starting today I’m going to try to break the workaholic habit and spend time outside of the office. That could mean sitting around outside, working out, golfing, or whatever. I’ve decided that no gadgets are allowed during that time and that I shouldn’t work for more than 4 hours straight without taking a break. I have no idea how my little “break the workaholic syndrome” experiment will go or how long it will last, but I’d be very interested in hearing from others on how they keep fresh and focused without working yourself to death. If you have any specific ideas, techniques or practices you follow please share them. There’s a lot more to life than work and some of us (and I’m thinking of myself specifically) need to take a long, hard look at what kind of balance we currently have. I’d hate to look back at my life when I’m 80 years old and say, “The only thing I did was work – I missed out on life!”.

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• Some non-generic collections

  - by Simon Cooper

  Although the collections classes introduced in .NET 2, 3.5 and 4 cover most scenarios, there are still some .NET 1 collections that don't have generic counterparts. In this post, I'll be examining what they do, why you might use them, and some things you'll need to bear in mind when doing so. BitArray System.Collections.BitArray is conceptually the same as a List<bool>, but whereas List<bool> stores each boolean in a single byte (as that's what the backing bool[] does), BitArray uses a single bit to store each value, and uses various bitmasks to access each bit individually. This means that BitArray is eight times smaller than a List<bool>. Furthermore, BitArray has some useful functions for bitmasks, like And, Xor and Not, and it's not limited to 32 or 64 bits; a BitArray can hold as many bits as you need. However, it's not all roses and kittens. There are some fundamental limitations you have to bear in mind when using BitArray: It's a non-generic collection. The enumerator returns object (a boxed boolean), rather than an unboxed bool. This means that if you do this: foreach (bool b in bitArray) { ... } Every single boolean value will be boxed, then unboxed. And if you do this: foreach (var b in bitArray) { ... } you'll have to manually unbox b on every iteration, as it'll come out of the enumerator an object. Instead, you should manually iterate over the collection using a for loop: for (int i=0; i<bitArray.Length; i++) { bool b = bitArray[i]; ... } Following on from that, if you want to use BitArray in the context of an IEnumerable<bool>, ICollection<bool> or IList<bool>, you'll need to write a wrapper class, or use the Enumerable.Cast<bool> extension method (although Cast would box and unbox every value you get out of it). There is no Add or Remove method. You specify the number of bits you need in the constructor, and that's what you get. You can change the length yourself using the Length property setter though. It doesn't implement IList. Although not really important if you're writing a generic wrapper around it, it is something to bear in mind if you're using it with pre-generic code. However, if you use BitArray carefully, it can provide significant gains over a List<bool> for functionality and efficiency of space. OrderedDictionary System.Collections.Specialized.OrderedDictionary does exactly what you would expect - it's an IDictionary that maintains items in the order they are added. It does this by storing key/value pairs in a Hashtable (to get O(1) key lookup) and an ArrayList (to maintain the order). You can access values by key or index, and insert or remove items at a particular index. The enumerator returns items in index order. However, the Keys and Values properties return ICollection, not IList, as you might expect; CopyTo doesn't maintain the same ordering, as it copies from the backing Hashtable, not ArrayList; and any operations that insert or remove items from the middle of the collection are O(n), just like a normal list. In short; don't use this class. If you need some sort of ordered dictionary, it would be better to write your own generic dictionary combining a Dictionary<TKey, TValue> and List<KeyValuePair<TKey, TValue>> or List<TKey> for your specific situation. ListDictionary and HybridDictionary To look at why you might want to use ListDictionary or HybridDictionary, we need to examine the performance of these dictionaries compared to Hashtable and Dictionary<object, object>. For this test, I added n items to each collection, then randomly accessed n/2 items: So, what's going on here? Well, ListDictionary is implemented as a linked list of key/value pairs; all operations on the dictionary require an O(n) search through the list. However, for small n, the constant factor that big-o notation doesn't measure is much lower than the hashing overhead of Hashtable or Dictionary. HybridDictionary combines a Hashtable and ListDictionary; for small n, it uses a backing ListDictionary, but switches to a Hashtable when it gets to 9 items (you can see the point it switches from a ListDictionary to Hashtable in the graph). Apart from that, it's got very similar performance to Hashtable. So why would you want to use either of these? In short, you wouldn't. Any gain in performance by using ListDictionary over Dictionary<TKey, TValue> would be offset by the generic dictionary not having to cast or box the items you store, something the graphs above don't measure. Only if the performance of the dictionary is vital, the dictionary will hold less than 30 items, and you don't need type safety, would you use ListDictionary over the generic Dictionary. And even then, there's probably more useful performance gains you can make elsewhere.

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• Declarative Architectures in Infrastructure as a Service (IaaS)

  - by BuckWoody

  I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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• How Estimates Became Quotes

  - by Lee Brandt

  It’s our fault. Well, not completely, but we haven’t helped the situation any. All of what follows comes from my own experiences which, from talking to lots of other developers about it, seems to be pretty much par for the course. Where We Started When we first started estimating, we estimated pretty clearly. We would try to imagine something we’d done that was similar to the project being estimated and we’d toss it about in our heads a bit and see how much bigger or smaller we thought this new thing was, and add or subtract accordingly. We wouldn’t spend too much time on it, because we wanted to get to writing the software. Eventually, we’d come across some huge problem that there was now way we could’ve known about ahead of time. Either we didn’t see this thing or, we didn’t realize that this particular version of a problem would be so… problematic. We usually call this “not knowing what we don’t know”. It’s unavoidable. We just can’t know. Until we wade in and start putting some code together, there are just some things we won’t know… and some things we don’t even know that we don’t know. Y’know? So what happens? We go over budget. Project managers scream and dance the dance of the stressed-out project manager, and there is nothing we can do (or could’ve done) about it. We didn’t know. We thought about it for a bit and we didn’t see this herculean task sitting in the middle of our nice quiet project, and it has bitten us in the rear end. We now know how to handle this in the future, though. We will take some more time to pick around the requirements and discover all those things we don’t know. We’ll do some prototyping, we’ll read some blogs about similar projects, we’ll really grill the customer with questions during the requirements gathering phase. We’ll keeping asking “what else?” until the shove us down the stairs. We’ll take our time and uncover it all. We Learned, But Good The next time comes, and you know what happens? We do it. We grill the customer for weeks and prototype and read and research and we estimate everything down to the last button on the last form. Know what that gets us? It gets us three months of wasted time, and our estimate will still be off. Possibly off by a factor of four. WTF, mate? No way we could be surprised by something! We uncovered every particle. We turned every stone. How is it we still came across unknowns? Because we STILL didn’t know what we didn’t know. How could we? We didn’t know to ask. The worst part is, we’ve now convinced the product that this is NOT an estimate. It is a solid number based on massive research and an endless number of questions that they answered. There is absolutely now way you don’t know everything there is to know about this project now. No way there is anything you haven’t uncovered. And their faith in that “Esti-Quote” goes through the roof. When the project goes over this time, they might even begin to question whether or not you know what you’re doing. Who could blame them? You drilled them for weeks about every little thing, and when they complained about all the questions, you told them you wanted to uncover everything so there would be no surprises. SO we set them up to faile Guess, Then Plan We had a chance. At the beginning we could have just said, “That’s just a gut-feeling estimate, based on my past experience with similar projects. There could still be surprises.” If we spend SOME time doing SOME discovery and then bounce that against our own past experiences, we can come up with a fairly healthy estimate. We can then help the product owner understand that an estimate is a guess. Sure, it’s an educated guess, but it is still a guess. If we get it right it will be almost completely luck. Then, we help them to plan the development by taking that guess (yes, they still need the guess for planning purposes) and start measuring early and often to see if we still think we are right. We should adjust the estimate and alert the product owner as soon as we see problems (bad news does not age well) and we should be able to see any problems immediately if we are constantly measuring our pace. In lean software, we start with that guess and begin measuring cycle times immediately. Then we can make projections based on those cycle times and compare them to our estimate. This constant feedback is the best way to ensure that there are no surprises at the END of the project. There sill still be surprises, but we’ll see them sooner and have a better understanding of how they will affect our overall timeline. What do you think?

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• Memento with optional state?

  - by Korey Hinton

  EDIT: As pointed out by Steve Evers and pdr, I am not correctly implementing the Memento pattern, my design is actually State pattern. Menu Program I built a console-based menu program with multiple levels that selects a particular test to run. Each level more precisely describes the operation. At any level you can type back to go back one level (memento). Level 1: Server Type? [1] Server A [2] Server B Level 2: Server environment? [1] test [2] production Level 3: Test type? [1] load [2] unit Level 4: Data Collection? [1] Legal docs [2] Corporate docs Level 4.5 (optional): Load Test Type [2] Multi TIF [2] Single PDF Level 5: Command Type? [1] Move [2] Copy [3] Remove [4] Custom Level 6: Enter a keyword [setup, cleanup, run] Design States PROBLEM: Right now the STATES enum is the determining factor as to what state is BACK and what state is NEXT yet it knows nothing about what the current memento state is. Has anyone experienced a similar issue and found an effective way to handle mementos with optional state? static enum STATES { SERVER, ENVIRONMENT, TEST_TYPE, COLLECTION, COMMAND_TYPE, KEYWORD, FINISHED } Possible Solution (Not-flexible) In reference to my code below, every case statement in the Menu class could check the state of currentMemo and then set the STATE (enum) accordingly to pass to the Builder. However, this doesn't seem flexible very flexible to change and I'm struggling to see an effective way refactor the design. class Menu extends StateConscious { private State state; private Scanner reader; private ServerUtils utility; Menu() { state = new State(); reader = new Scanner(System.in); utility = new ServerUtils(); } // Recurring menu logic public void startPromptingLoop() { List<State> states = new ArrayList<>(); states.add(new State()); boolean redoInput = false; boolean userIsDone = false; while (true) { // get Memento from last loop Memento currentMemento = states.get(states.size() - 1) .saveMemento(); if (currentMemento == null) currentMemento = new Memento.Builder(0).build(); if (!redoInput) System.out.println(currentMemento.prompt); redoInput = false; // prepare Memento for next loop Memento nextMemento = null; STATES state = STATES.values()[states.size() - 1]; // get user input String selection = reader.nextLine(); switch (selection) { case "exit": reader.close(); return; // only escape case "quit": nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); states.clear(); break; case "back": nextMemento = new Memento.Builder(previous(state), currentMemento, selection).build(); if (states.size() <= 1) { states.remove(0); } else { states.remove(states.size() - 1); states.remove(states.size() - 1); } break; case "1": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "2": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "3": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "4": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; default: if (state.equals(STATES.CATEGORY)) { String command = selection; System.out.println("Executing " + command + " command on: " + currentMemento.type + " " + currentMemento.environment); utility.executeCommand(currentMemento.nickname, command); userIsDone = true; states.clear(); nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); } else if (state.equals(STATES.KEYWORD)) { nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); states.clear(); nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); } else { redoInput = true; System.out.println("give it another try"); continue; } break; } if (userIsDone) { // start the recurring menu over from the beginning for (int i = 0; i < states.size(); i++) { if (i != 0) { states.remove(i); // remove all except first } } reader = new Scanner(System.in); this.state = new State(); userIsDone = false; } if (!redoInput) { this.state.restoreMemento(nextMemento); states.add(this.state); } } } }

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• Computer Networks UNISA - Chap 14 &ndash; Insuring Integrity &amp; Availability

  - by MarkPearl

  After reading this section you should be able to Identify the characteristics of a network that keep data safe from loss or damage Protect an enterprise-wide network from viruses Explain network and system level fault tolerance techniques Discuss issues related to network backup and recovery strategies Describe the components of a useful disaster recovery plan and the options for disaster contingencies What are integrity and availability? Integrity – the soundness of a networks programs, data, services, devices, and connections Availability – How consistently and reliably a file or system can be accessed by authorized personnel A number of phenomena can compromise both integrity and availability including… security breaches natural disasters malicious intruders power flaws human error users etc Although you cannot predict every type of vulnerability, you can take measures to guard against the most damaging events. The following are some guidelines… Allow only network administrators to create or modify NOS and application system users. Monitor the network for unauthorized access or changes Record authorized system changes in a change management system’ Install redundant components Perform regular health checks on the network Check system performance, error logs, and the system log book regularly Keep backups Implement and enforce security and disaster recovery policies These are just some of the basics… Malware Malware refers to any program or piece of code designed to intrude upon or harm a system or its resources. Types of Malware… Boot sector viruses Macro viruses File infector viruses Worms Trojan Horse Network Viruses Bots Malware characteristics Some common characteristics of Malware include… Encryption Stealth Polymorphism Time dependence Malware Protection There are various tools available to protect you from malware called anti-malware software. These monitor your system for indications that a program is performing potential malware operations. A number of techniques are used to detect malware including… Signature Scanning Integrity Checking Monitoring unexpected file changes or virus like behaviours It is important to decide where anti-malware tools will be installed and find a balance between performance and protection. There are several general purpose malware policies that can be implemented to protect your network including… Every compute in an organization should be equipped with malware detection and cleaning software that regularly runs Users should not be allowed to alter or disable the anti-malware software Users should know what to do in case the anti-malware program detects a malware virus Users should be prohibited from installing any unauthorized software on their systems System wide alerts should be issued to network users notifying them if a serious malware virus has been detected. Fault Tolerance Besides guarding against malware, another key factor in maintaining the availability and integrity of data is fault tolerance. Fault tolerance is the ability for a system to continue performing despite an unexpected hardware or software malfunction. Fault tolerance can be realized in varying degrees, the optimal level of fault tolerance for a system depends on how critical its services and files are to productivity. Generally the more fault tolerant the system, the more expensive it is. The following describe some of the areas that need to be considered for fault tolerance. Environment (Temperature and humidity) Power Topology and Connectivity Servers Storage Power Typical power flaws include Surges – a brief increase in voltage due to lightening strikes, solar flares or some idiot at City Power Noise – Fluctuation in voltage levels caused by other devices on the network or electromagnetic interference Brownout – A sag in voltage for just a moment Blackout – A complete power loss The are various alternate power sources to consider including UPS’s and Generators. UPS’s are found in two categories… Standby UPS – provides continuous power when mains goes down (brief period of switching over) Online UPS – is online all the time and the device receives power from the UPS all the time (the UPS is charged continuously) Servers There are various techniques for fault tolerance with servers. Server mirroring is an option where one device or component duplicates the activities of another. It is generally an expensive process. Clustering is a fault tolerance technique that links multiple servers together to appear as a single server. They share processing and storage responsibilities and if one unit in the cluster goes down, another unit can be brought in to replace it. Storage There are various techniques available including the following… RAID Arrays NAS (Storage (Network Attached Storage) SANs (Storage Area Networks) Data Backup A backup is a copy of data or program files created for archiving or safekeeping. Many different options for backups exist with various media including… These vary in cost and speed. Optical Media Tape Backup External Disk Drives Network Backups Backup Strategy After selecting the appropriate tool for performing your servers backup, devise a backup strategy to guide you through performing reliable backups that provide maximum data protection. Questions that should be answered include… What data must be backed up At what time of day or night will the backups occur How will you verify the accuracy of the backups Where and for how long will backup media be stored Who will take responsibility for ensuring that backups occurred How long will you save backups Where will backup and recovery documentation be stored Different backup methods provide varying levels of certainty and corresponding labour cost. There are also different ways to determine which files should be backed up including… Full backup – all data on all servers is copied to storage media Incremental backup – Only data that has changed since the last full or incremental backup is copied to a storage medium Differential backup – Only data that has changed since the last backup is coped to a storage medium Disaster Recovery Disaster recovery is the process of restoring your critical functionality and data after an enterprise wide outage has occurred. A disaster recovery plan is for extreme scenarios (i.e. fire, line fault, etc). A cold site is a place were the computers, devices, and connectivity necessary to rebuild a network exist but they are not appropriately configured. A warm site is a place where the computers, devices, and connectivity necessary to rebuild a network exists with some appropriately configured devices. A hot site is a place where the computers, devices, and connectivity necessary to rebuild a network exists and all are appropriately configured.

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• Not getting desired results with SSAO implementation

  - by user1294203

  After having implemented deferred rendering, I tried my luck with a SSAO implementation using this Tutorial. Unfortunately, I'm not getting anything that looks like SSAO, you can see my result below. You can see there is some weird pattern forming and there is no occlusion shading where there needs to be (i.e. in between the objects and on the ground). The shaders I implemented follow: #VS #version 330 core uniform mat4 invProjMatrix; layout(location = 0) in vec3 in_Position; layout(location = 2) in vec2 in_TexCoord; noperspective out vec2 pass_TexCoord; smooth out vec3 viewRay; void main(void){ pass_TexCoord = in_TexCoord; viewRay = (invProjMatrix * vec4(in_Position, 1.0)).xyz; gl_Position = vec4(in_Position, 1.0); } #FS #version 330 core uniform sampler2D DepthMap; uniform sampler2D NormalMap; uniform sampler2D noise; uniform vec2 projAB; uniform ivec3 noiseScale_kernelSize; uniform vec3 kernel[16]; uniform float RADIUS; uniform mat4 projectionMatrix; noperspective in vec2 pass_TexCoord; smooth in vec3 viewRay; layout(location = 0) out float out_AO; vec3 CalcPosition(void){ float depth = texture(DepthMap, pass_TexCoord).r; float linearDepth = projAB.y / (depth - projAB.x); vec3 ray = normalize(viewRay); ray = ray / ray.z; return linearDepth * ray; } mat3 CalcRMatrix(vec3 normal, vec2 texcoord){ ivec2 noiseScale = noiseScale_kernelSize.xy; vec3 rvec = texture(noise, texcoord * noiseScale).xyz; vec3 tangent = normalize(rvec - normal * dot(rvec, normal)); vec3 bitangent = cross(normal, tangent); return mat3(tangent, bitangent, normal); } void main(void){ vec2 TexCoord = pass_TexCoord; vec3 Position = CalcPosition(); vec3 Normal = normalize(texture(NormalMap, TexCoord).xyz); mat3 RotationMatrix = CalcRMatrix(Normal, TexCoord); int kernelSize = noiseScale_kernelSize.z; float occlusion = 0.0; for(int i = 0; i < kernelSize; i++){ // Get sample position vec3 sample = RotationMatrix * kernel[i]; sample = sample * RADIUS + Position; // Project and bias sample position to get its texture coordinates vec4 offset = projectionMatrix * vec4(sample, 1.0); offset.xy /= offset.w; offset.xy = offset.xy * 0.5 + 0.5; // Get sample depth float sample_depth = texture(DepthMap, offset.xy).r; float linearDepth = projAB.y / (sample_depth - projAB.x); if(abs(Position.z - linearDepth ) < RADIUS){ occlusion += (linearDepth <= sample.z) ? 1.0 : 0.0; } } out_AO = 1.0 - (occlusion / kernelSize); } I draw a full screen quad and pass Depth and Normal textures. Normals are in RGBA16F with the alpha channel reserved for the AO factor in the blur pass. I store depth in a non linear Depth buffer (32F) and recover the linear depth using: float linearDepth = projAB.y / (depth - projAB.x); where projAB.y is calculated as: and projAB.x as: These are derived from the glm::perspective(gluperspective) matrix. z_n and z_f are the near and far clip distance. As described in the link I posted on the top, the method creates samples in a hemisphere with higher distribution close to the center. It then uses random vectors from a texture to rotate the hemisphere randomly around the Z direction and finally orients it along the normal at the given pixel. Since the result is noisy, a blur pass follows the SSAO pass. Anyway, my position reconstruction doesn't seem to be wrong since I also tried doing the same but with the position passed from a texture instead of being reconstructed. I also tried playing with the Radius, noise texture size and number of samples and with different kinds of texture formats, with no luck. For some reason when changing the Radius, nothing changes. Does anyone have any suggestions? What could be going wrong?

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• jQuery with SharePoint solutions

  - by KunaalKapoor

  For me jQuery is the 'Plan-B' for everything.And most of my projects include the use of jQuery for something or the other, so I decided to write a small note on what works best while using jQuery along with SharePoint.I prefer to use the jQuery JavaScript library, which is far more robust, easier to use, and allows for plugins. Follow the steps below to add jQuery to your master page. For office 365, the prefered location to add jQuery files is the "Site Asserts" library.Deployment Best PracticesThey are only as good as the context it’s being referenced.  In other words, take into account your world before applying it.Script your deployment options.  Folder in SPD. Use the file system.  Make external references.  The JQuery library is on the Microsoft Ajax Content Delivery Network. You may even choose to publish to and from the document library. (pros and cons to this approach)Reference options when referencing the script.ScriptLink will make sure it’s loaded at the top of the page and only loaded once. You need Visual Studio or SPDContent Editor Web Part (CEWP).  Drop it on the page and it’s there.  Easy but dangerousCustom Actions. Great for global deployments of JQuery.  Loads it on every page. It also works in Sandbox installations.Deployment Maintenance Dont’sDon’t add scripts directly to your Master Page. That’s way too much effort because the pages are hard to maintain.Don’t add scripts directly to the CEWP.  Use a content link instead. That will allow for reuse. If you or someone deletes the CEWP you won’t lose code in the web partSecurity.  Any scripts run with the same privileges of the current user.  In other words, you can’t get in trouble.Development Best PracticesDon’t abuse the DOM.  There are better options to load the DOM without hitting it 1,000 times.User other performance boosters.Try other libraries.  Try some custom codeAvoid String conversionMinify your filesUse CAML to reduce number of returns rowsOnly update your JQuery library AFTER RIGOROUS REGRESSION TESTINGCRUD operations can come with some funSP Services wraps SharePoint’s web services for executionThe Bing SDK is pretty easy to use.  You can add it to your page with a script,  put it into a content editor web part and connect it from the address parameters in a list.Steps:1. Go to jquery.com and download the latest jQuery library to your desktop. You want to get the compressed production version, not the development version.2. Open SharePoint Designer (SPD) and connect to the root level of your site's site collection.In SPD, open the "Style Library" folder. Create a folder named "Scripts" inside of the Style Library. Drag the jQuery library JavaScript file from your desktop into the Scripts folder.In the Scripts folder, create a new JavaScript file and name it (e.g. "actions.js").3. If you are using visual studio add a folder for js, you can create a new folder at the root level or if you prefer more cleaner solutions like me, you can use the layouts folder which cleans out on deactivation/uninstall.4. Within the <head> tag of the master page, add a script reference to the jQuery library just above the content place holder named "PlaceHolderAdditonalPageHead" (and above your custom CSS references, if applicable) as follows:<script src="/Style%20Library/Scripts/{jquery library file}.js" type="text/javascript"></script>Immediately after the jQuery library reference add a script reference to your custom scripts file as follows:<script src="/Style%20Library/Scripts/actions.js" type="text/javascript"></script>Inside your script tag, you can test if jQuery is already defined and if not, then add it to the page.<script type='text/javascript'>  if (typeof jQuery == 'undefined')    document.write('<scr'+'ipt type="text/javascript" src="http://code.jquery.com/jquery-1.6.1.min.js"></sc'+'ript>');</script>For the inquisitive few... Read on if you'd like :)Why jQuery on SharePoiny is AwesomeIt’s all about that visual wow factor.  You can get past that, “But it looks like SharePoint”  Take a long list view and put it into JQuery with pagination, etc and you are the hero.  It’s also about new controls you get with JQuery that you couldn’t do before.Why jQuery with SharePoint should be AwfulAlthough it’s fairly easy to get jQuery up and running. Copy/Paste can cause a problem.  If you don’t understand what it’s doing in the Client Object Model and the Document Object Model then it will do things on your site that were completely unexpected. Many blogs will note workarounds they employed on their sites. Why it’s not working: Debugging “sucks”.You need to develop small blocks of functionality, Test it by putting in some alerts  and console.log. Set breakpoints and monitor the DOM via Firebug and some IE development toolsPerformance - It happens all the time. But you should look at the tradeoffs. More time may give you more functionality.Consistency - ”But it works fine on my computer. So test on many browsers.  Take into account client resourcesHarm the Farm -  You need to code wisely and negatively test.  Don’t be the cause of a DoS attack that’s really JQuery asking for a resource over and over and over again.  So code wisely. Do negative testing. Monitor Server Resources.They also did a demo where JQuery did an endless loop to pull data from a list. It’s a poor decision but also an easy mistake.  They spiked their server resources within a couple seconds and had to shut down the call before it brought it down.ConclusionJQuery is now another tool in your tool kit. You don’t have to use it. Use it where it makes sense and where it helps you get your job done.Don’t abuse it, you will pay for it laterIt will add to page bloat so take that into accountIt can slow your performance

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• How customers view and interact with a company

  The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• #OOW 2012 : IaaS, Private Cloud, Multitenant Database, and X3H2M2

  - by Eric Bezille

  The title of this post is a summary of the 4 announcements made by Larry Ellison today, during the opening session of Oracle Open World 2012... To know what's behind X3H2M2, you will have to wait a little, as I will go in order, beginning with the IaaS - Infrastructure as a Service - announcement. Oracle IaaS goes Public... and Private... Starting in 2004 with Fusion development, Oracle Cloud was launch last year to provide not only SaaS Application, based on standard development, but also the underlying PaaS, required to build the specifics, and required interconnections between applications, in and outside of the Cloud. Still, to cover the end-to-end Cloud  Services spectrum, we had to provide an Infrastructure as a Service, leveraging our Servers, Storage, OS, and Virtualization Technologies, all "Engineered Together". This Cloud Infrastructure, was already available for our customers to build rapidly their own Private Cloud either on SPARC/Solaris or x86/Linux... The second announcement made today bring that proposition a big step further : for cautious customers (like Banks, or sensible industries) who would like to benefits from the Cloud value of "as a Service", but don't want their Data out in the Cloud... We propose to them to operate the same systems, Exadata, Exalogic & SuperCluster, that are providing our Public Cloud Infrastructure, behind their firewall, in a Private Cloud model. Oracle 12c Multitenant Database This is also a major announcement made today, on what's coming with Oracle Database 12c : the ability to consolidate multiple databases with no extra additional  cost especially in terms of memory needed on the server node, which is often THE consolidation limiting factor. The principle could be compare to Solaris Zones, where, you will have a Database Container, who is "owning" the memory and Database background processes, and "Pluggable" Database in this Database Container. This particular feature is a strong compelling event to evaluate rapidly Oracle Database 12c once it will be available, as this is major step forward into true Database consolidation with Multitenancy on a shared (optimized) infrastructure. X3H2M2, enabling the new Exadata X3 in-Memory Database Here we are :  X3H2M2 stands for X3 (the new version of Exadata announced also today) Heuristic Hierarchical Mass Memory, providing the capability to keep most if not all the Data in the memory cache hierarchy. Of course, this is the major software enhancement of the new X3 Exadata machine, but as this is a software, our current customers would be able to benefit from it on their existing systems by upgrading to the new release. But that' not the only thing that we did with X3, at the same time we have upgraded everything : the CPUs, adding more cores per server node (16 vs. 12, with the arrival of Intel E5 / Sandy Bridge), the memory with 512GB memory as well per node,  and the new Flash Fire card, bringing now up to 22 TB of Flash cache. All of this 4TB of RAM + 22TB of Flash being use cleverly not only for read but also for write by the X3H2M2 algorithm... making a very big difference compare to traditional storage flash extension. But what does those extra performances brings to you on an already very efficient system: double your performances compare to the fastest storage array on the market today (including flash) and divide you storage price x10 at the same time... Something to consider closely this days... Especially that we also announced the availability of a new Exadata X3-2 8th rack : a good starting point. As you have seen a major opening for this year again with true innovation. But that was not the only thing that we saw today, as before Larry's talk, Fujitsu did introduce more in deep the up coming new SPARC processor, that they are co-developing with us. And as such Andrew Mendelsohn - Senior Vice President Database Server Technologies came on stage to explain that the next step after I/O optimization for Database with Exadata, was to accelerate the Database at execution level by bringing functions in the SPARC processor silicium. All in all, to process more and more Data... The big theme of the day... and of the Oracle User Groups Conferences that were also happening today and where I had the opportunity to attend some interesting sessions on practical use cases of Big Data one in Finances and Fraud profiling and the other one on practical deployment of Oracle Exalytics for Data Analytics. In conclusion, one picture to try to size Oracle Open World ... and you can understand why, with such a rich content... and this only the first day !

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• Taking the Plunge - or Dipping Your Toe - into the Fluffy IAM Cloud by Paul Dhanjal (Simeio Solutions)

  - by Greg Jensen

  In our last three posts, we’ve examined the revolution that’s occurring today in identity and access management (IAM). We looked at the business drivers behind the growth of cloud-based IAM, the shortcomings of the old, last-century IAM models, and the new opportunities that federation, identity hubs and other new cloud capabilities can provide by changing the way you interact with everyone who does business with you. In this, our final post in the series, we’ll cover the key things you, the enterprise architect, should keep in mind when considering moving IAM to the cloud. Invariably, what starts the consideration process is a burning business need: a compliance requirement, security vulnerability or belt-tightening edict. Many on the business side view IAM as the “silver bullet” – and for good reason. You can almost always devise a solution using some aspect of IAM. The most critical question to ask first when using IAM to address the business need is, simply: is my solution complete? Typically, “business” is not focused on the big picture. Understandably, they’re focused instead on the need at hand: Can we be HIPAA compliant in 6 months? Can we tighten our new hire, employee transfer and termination processes? What can we do to prevent another password breach? Can we reduce our service center costs by the end of next quarter? The business may not be focused on the complete set of services offered by IAM but rather a single aspect or two. But it is the job – indeed the duty – of the enterprise architect to ensure that all aspects are being met. It’s like remodeling a house but failing to consider the impact on the foundation, the furnace or the zoning or setback requirements. While the homeowners may not be thinking of such things, the architect, of course, must. At Simeio Solutions, the way we ensure that all aspects are being taken into account – to expose any gaps or weaknesses – is to assess our client’s IAM capabilities against a five-step maturity model ranging from “ad hoc” to “optimized.” The model we use is similar to Capability Maturity Model Integration (CMMI) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University. It’s based upon some simple criteria, which can provide a visual representation of how well our clients fair when evaluated against four core categories: ·         Program Governance ·         Access Management (e.g., Single Sign-On) ·         Identity and Access Governance (e.g., Identity Intelligence) ·         Enterprise Security (e.g., DLP and SIEM) Often our clients believe they have a solution with all the bases covered, but the model exposes the gaps or weaknesses. The gaps are ideal opportunities for the cloud to enter into the conversation. The complete process is straightforward: 1.    Look at the big picture, not just the immediate need – what is our roadmap and how does this solution fit? 2.    Determine where you stand with respect to the four core areas – what are the gaps? 3.    Decide how to cover the gaps – what role can the cloud play? Returning to our home remodeling analogy, at some point, if gaps or weaknesses are discovered when evaluating the complete impact of the proposed remodel – if the existing foundation wouldn’t support the new addition, for example – the owners need to decide if it’s time to move to a new house instead of trying to remodel the old one. However, with IAM it’s not an either-or proposition – i.e., either move to the cloud or fix the existing infrastructure. It’s possible to use new cloud technologies just to cover the gaps. Many of our clients start their migration to the cloud this way, dipping in their toe instead of taking the plunge all at once. Because our cloud services offering is based on the Oracle Identity and Access Management Suite, we can offer a tremendous amount of flexibility in this regard. The Oracle platform is not a collection of point solutions, but rather a complete, integrated, best-of-breed suite. Yet it’s not an all-or-nothing proposition. You can choose just the features and capabilities you need using a pay-as-you-go model, incrementally turning on and off services as needed. Better still, all the other capabilities are there, at the ready, whenever you need them. Spooling up these cloud-only services takes just a fraction of the time it would take a typical organization to deploy internally. SLAs in the cloud may be higher than on premise, too. And by using a suite of software that’s complete and integrated, you can dramatically lower cost and complexity. If your in-house solution cannot be migrated to the cloud, you might consider using hardware appliances such as Simeio’s Cloud Interceptor to extend your enterprise out into the network. You might also consider using Expert Managed Services. Cost is usually the key factor – not just development costs but also operational sustainment costs. Talent or resourcing issues often come into play when thinking about sustaining a program. Expert Managed Services such as those we offer at Simeio can address those concerns head on. In a cloud offering, identity and access services lend to the new paradigms described in my previous posts. Most importantly, it allows us all to focus on what we're meant to do – provide value, lower costs and increase security to our respective organizations. It’s that magic “silver bullet” that business knew you had all along. If you’d like to talk more, you can find us at simeiosolutions.com.

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• OBIA on Teradata - Part 1 Loader and Monitoring

  - by Mohan Ramanuja

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The out-of-the-box (OOB) OBIA Informatica mappings come with TPump loader.   TPUMP  FASTLOAD TPump does not lock the table. FastLoad applies exclusive lock on the table. The table that TPump is loading can have data. The table that FastLoad is loading needs to be empty. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} TPump is not efficient with lookups. FastLoad is more efficient in the absence of lookups. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The out-of the box Informatica mappings come with TPump loader. There is chance for bottleneck in writer thread The out-of the box tables in Teradata supplied with OBAW features all Dimension and Fact tables using ROW_WID as the key for primary index. Also, all staging tables use integration_id as the key for primary index. This reduces skewing of data across Teradata AMPs.You can use an SQL statement similar to the following to determine if data for a given table is distributed evenly across all AMP vprocs. The SQL statement displays the AMP with the most used through the AMP with the least-used space, investigating data distribution in the Message table in database RST.SELECT vproc,CurrentPermFROM DBC.TableSizeWHERE Databasename = ‘PRJ_CRM_STGC’AND Tablename = ‘w_party_per_d’ORDER BY 2 descIf you suspect distribution problems (skewing) among AMPS, the following is a sample of what you might enter for a three-column PI:SELECT HASHAMP (HASHBUCKET (HASHROW (col_x, col_y, col_z))), count (*)FROM hash15GROUP BY 1ORDER BY 2 desc; ETL Error Monitoring Error Table – These are tables that start with ET. Location and name can be specified in Informatica session as well as the loader connection.Loader Log – Loader log is available in the Informatica server under the session log folder. These give feedback on the loader parameters such as Packing Factor to use. These however need to be monitored in the production environment. The recommendations made in one environment may not be used in another environment.Log Table – These are tables that start with TL. These are sparse on information.Bad File – This is the Informatica file generated in case there is data quality issues

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• My rhythm game runs choppy even with high frame rate

  - by felipedrl

  I'm coding a rhythm game and the game runs smoothly with uncapped fps. But when I try to cap it around 60 the game updates in little chunks, like hiccups, as if it was skipping frames or at a very low frame rate. The reason I need to cap frame rate is because in some computers I tested, the fps varies a lot (from ~80 - ~250 fps) and those drops are noticeable and degrade response time. Since this is a rhythm game this is very important. This issue is driving me crazy. I've spent a few weeks already on it and still can't figure out the problem. I hope someone more experienced than me could shed some light on it. I'll try to put here all the hints I've tried along with two pseudo codes for game loops I tried, so I apologize if this post gets too lengthy. 1st GameLoop: const uint UPDATE_SKIP = 1000 / 60; uint nextGameTick = SDL_GetTicks(); while(isNotDone) { // only false when a QUIT event is generated! if (processEvents()) { if (SDL_GetTicks() > nextGameTick) { update(UPDATE_SKIP); render(); nextGameTick += UPDATE_SKIP; } } } 2nd Game Loop: const uint UPDATE_SKIP = 1000 / 60; while (isNotDone) { LARGE_INTEGER startTime; QueryPerformanceCounter(&startTime); // process events will return false in case of a QUIT event processed if (processEvents()) { update(frameTime); render(); } LARGE_INTEGER endTime; do { QueryPerformanceCounter(&endTime); frameTime = static_cast<uint>((endTime.QuadPart - startTime.QuadPart) * 1000.0 / frequency.QuadPart); } while (frameTime < UPDATE_SKIP); } [1] At first I thought it was a timer resolution problem. I was using SDL_GetTicks, but even when I switched to QueryPerformanceCounter, supposedly less granular, I saw no difference. [2] Then I thought it could be due to a rounding error in my position computation and since game updates are smaller in high FPS that would be less noticeable. Indeed there is an small error, but from my tests I realized that it is not enough to produce the position jumps I'm getting. Also, another intriguing factor is that if I enable vsync I'll get smooth updates @60fps regardless frame cap code. So why not rely on vsync? Because some computers can force a disable on gfx card config. [3] I started printing the maximum and minimum frame time measured in 1sec span, in the hope that every a few frames one would take a long time but still not enough to drop my fps computation. It turns out that, with frame cap code I always get frame times in the range of [16, 18]ms, and still, the game "does not moves like jagger". [4] My process' priority is set to HIGH (Windows doesn't allow me to set REALTIME for some reason). As far as I know there is only one thread running along with the game (a sound callback, which I really don't have access to it). I'm using AudiereLib. I then disabled Audiere by removing it from the project and still got the issue. Maybe there are some others threads running and one of them is taking too long to come back right in between when I measured frame times, I don't know. Is there a way to know which threads are attached to my process? [5] There are some dynamic data being created during game run. But It is a little bit hard to remove it to test. Maybe I'll have to try harder this one. Well, as I told you I really don't know what to try next. Anything, I mean, anything would be of great help. What bugs me more is why at 60fps & vsync enabled I get an smooth update and at 60fps & no vsync I don't. Is there a way to implement software vsync? I mean, query display sync info? Thanks in advance. I appreciate the ones that got this far and yet again I apologize for the long post. Best Regards from a fellow coder.

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• Rules for Naming

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved Naming Documents (or is it “Document, Naming”?) Tis but thy name that is my enemy; Thou art thyself, though not a Montague. What's Montague? It is nor hand, nor foot, Nor arm, nor face, nor any other part Belonging to a man. O, be some other name! What's in a name? That which we call a rose By any other name would smell as sweet; So Romeo would, were he not Romeo call'd, Retain that dear perfection which he owes Without that title. Romeo, doff thy name And for that name which is no part of thee Take all myself.  Shakespeare – Romeo and Juliet Act II, Scene 2 We normally only use the bold portion of the famous Shakespearean quote above, but it is really out of context. As the play unfolds, we learn that a name is all too powerful. Indeed it is because of their names that the doomed lovers die. There might be life and death in a name (BTW, when I wrote this monogram, I was in Hatfield, PA. Remember the Hatfields and the McCoys?) This is a bit extreme, but in the field of Knowledge Management (KM) names are of the utmost importance as well. When I write an article about managing SharePoint sites, how should I name it? “Managing a site” or “Site, managing”? Nine times out of ten I’d opt for the latter. Almost everything we do is “Managing” so to make life easier for a person looking for meaningful content, we title our articles starting with the differentiator rather than the common factor. As a rule of thumb, we start the name with the noun rather than the verb. It is not what we do that is the primary key; it is what we do it to. So, answer this – is it a “rule of thumb” or a “thumb rule?” This is tough. A lot of what we do when naming is a judgment call. Both thumb and rule are nouns, albeit concrete and abstract (more about this later), but to most people “thumb rule” is meaningless while “rule of thumb” is an idiom. The difference between knowledge and information is that knowledge is meaningful information placed in context. Thus I elect the “rule of thumb”. It is the more meaningful title. Abstract and Concrete are relative terms. Many nouns (and verbs) that are abstract to a commoner, are concrete to a practitioner of one profession or another and may even have different concrete meanings in different professional jargons. Think about “running”. To an executive it means running a business, to a marathoner its meaning is much more literal. Generally speaking, we store and disseminate knowledge within a practice more than we do it in general. Even dictionaries encyclopedias define terms as they apply to different audiences. The rule of thumb is to put the more concrete first, but within the audience’s jargon. Even the title of this monogram is a question. Do I name it “Naming Documents” or “Documents, Naming”? Well, my own rule of thumb (“Here he goes again!?”) states that the latter is better because it starts with a noun, but this is a document about naming more than it about documents. The rules of naming also apply to graphs and charts, excel spreadsheets, and so on. Thus, I vote for the former.  A better title could have been “Naming Objects” only the word “Object” is a bit too abstract. How about just “Naming” or “Naming, rules of”? You get the drift. One of the ways to resolve all of this is to store the documents in Knowledge-Bases, which may become the subjects of a future punditry. Knowledge bases use keywords to describe their content.  Use a Metadata store for the keywords to at least attempt some common grounds. Here is another general rule (rule of thumb?!!) – put at least the one keyword in the title. Use subtitles. Here is an example: Migrating documents – Screening, cleaning, and organizing our knowledge. The main keyword is “documents”, next is “migrating”, other keywords also appear in the subtitle. They are “screening”, “cleaning”, and “organizing”. Any questions? Send me an amply named document by email: [email protected]

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• The design of a generic data synchronizer, or, an [object] that does [actions] with the aid of [helpers]

  - by acheong87

  I'd like to create a generic data-source "synchronizer," where data-source "types" may include MySQL databases, Google Spreadsheets documents, CSV files, among others. I've been trying to figure out how to structure this in terms of classes and interfaces, keeping in mind (what I've read about) composition vs. inheritance and is-a vs. has-a, but each route I go down seems to violate some principle. For simplicity, assume that all data-sources have a header-row-plus-data-rows format. For example, assume that the first rows of Google Spreadsheets documents and CSV files will have column headers, a.k.a. "fields" (to parallel database fields). Also, eventually, I would like to implement this in PHP, but avoiding language-specific discussion would probably be more productive. Here's an overview of what I've tried. Part 1/4: ISyncable class CMySQL implements ISyncable GetFields() // sql query, pdo statement, whatever AddFields() RemFields() ... _dbh class CGoogleSpreadsheets implements ISyncable GetFields() // zend gdata api AddFields() RemFields() ... _spreadsheetKey _worksheetId class CCsvFile implements ISyncable GetFields() // read from buffer AddFields() RemFields() ... _buffer interface ISyncable GetFields() AddFields($field1, $field2, ...) RemFields($field1, $field2, ...) ... CanAddFields() // maybe the spreadsheet is locked for write, or CanRemFields() // maybe no permission to alter a database table ... AddRow() ModRow() RemRow() ... Open() Close() ... First Question: Does it make sense to use an interface, as above? Part 2/4: CSyncer Next, the thing that does the syncing. class CSyncer __construct(ISyncable $A, ISyncable $B) Push() // sync A to B Pull() // sync B to A Sync() // Push() and Pull() only differ in direction; factor. // Sync()'s job is to make sure that the fields on each side // match, to add fields where appropriate and possible, to // account for different column-orderings, etc., and of // course, to add and remove rows as necessary to sync. ... _A _B Second Question: Does it make sense to define such a class, or am I treading dangerously close to the "Kingdom of Nouns"? Part 3/4: CTranslator? ITranslator? Now, here's where I actually get lost, assuming the above is passable. Sometimes, two ISyncables speak different "dialects." For example, believe it or not, Google Spreadsheets (accessed through the Google Data API "list feed") returns column headers lower-cased and stripped of all spaces and symbols! That is, sys_TIMESTAMP is systimestamp, as far as my code can tell. (Yes, I am aware that the "cell feed" does not strip the name so; however cell-by-cell manipulation is too slow for what I'm doing.) One can imagine other hypothetical examples. Perhaps even the data itself can be in different "dialects." But let's take it as given for now, and not argue this if possible. Third Question: How would you implement "translation"? Note: Taking all this as an exercise, I'm more interested in the "idealized" design, rather than the practical one. (God knows that shipped sailed when I began this project.) Part 4/4: Further Thought Here's my train of thought to demonstrate I've thunk, albeit unfruitfully: First, I thought, primitively, "I'll just modify CMySQL::GetFields() to lower-case and strip field names so they're compatible with Google Spreadsheets." But of course, then my class should really be called, CMySQLForGoogleSpreadsheets, and that can't be right. So, the thing which translates must exist outside of an ISyncable implementor. And surely it can't be right to make each translation a method in CSyncer. If it exists outside of both ISyncable and CSyncer, then what is it? (Is it even an "it"?) Is it an abstract class, i.e. abstract CTranslator? Is it an interface, since a translator only does, not has, i.e. interface ITranslator? Does it even require instantiation? e.g. If it's an ITranslator, then should its translation methods be static? (I learned what "late static binding" meant, today.) And, dear God, whatever it is, how should a CSyncer use it? Does it "have" it? Is it, "it"? Who am I? ...am I, "I"? I've attempted to break up the question into sub-questions, but essentially my question is singular: How does one implement an object A that conceptually "links" (has) two objects b1 and b2 that share a common interface B, where certain pairs of b1 and b2 require a helper, e.g. a translator, to be handled by A? Something tells me that I've overcomplicated this design, or violated a principle much higher up. Thank you all very much for your time and any advice you can provide.

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• Answers to Conference Revenue Tweet Questions

  - by D'Arcy Lussier

  Originally posted on: http://geekswithblogs.net/dlussier/archive/2014/05/27/156612.aspxI tweeted this the other day… …and I had some people tweet back questioning/asking about the profit number. So here’s how I came to that figure. Total Revenue Let’s talk total revenue first. This conference has a huge list of companies/organizations paying some amount for sponsorship. Platinum ($1500) x 5 = $7500 Gold ($1000) x 3 = $3000 Silver ($500) x 9 = $4500 Bronze ($250) x 13 = $3250 There’s also a title sponsor level but there’s no mention of how much that is…more than $1500 though, so let’s just say $2500. Total Sponsorship Revenue: $20750.00 For registrations, this conference is claiming over 300 attendees. We’ll just calculate at 300 and the discounted “member rate” – $249. Total Registration Revenue: $74700.00 Booth space is also sold for a vendor area, but let’s just leave that out of the calculation. Total Event Revenue: $95450.00 Now that we know how much money we’re playing with, let’s knock out the costs for the event. Total Costs Hard Costs Audio/Visual Services $2000 Conference Rooms (4 Breakouts + Plenary) $2500 Insurance $700 Printing/Signage $1500 Travel/Hotel Rooms $2000 Keynotes $2000 So let’s talk about these hard costs first. First you may be asking about the Audio Visual. Yes those services can be that high, actually higher. But since there’s an A/V company touted as the official A/V provider, I gotta think there’s some discount for being branded as such. Conference rooms are actually an inflated amount of $500 per. Venues make money on the food they sell at events, not on room rentals. The more food, the cheaper the rooms tend to be offered at. Still, for the sake of argument, let’s set the rooms at $500 each knowing that they could be lower. For travel and hotel rooms…it appears that most of the speakers at this conference are local, meaning there’s no travel or hotel cost. But a few of them I wasn’t too sure…so let’s factor in enough to cover two outside speakers (airfare and hotel). There are two keynotes for this event and depending on the event those may be paid gigs. I’m not sure if they are or not, but considering the closing one is a comedian I’m going to add some funds here for that just in case. Total Hard Costs: $10700 Now that the hard costs are out of the way, let’s talk about the food costs. Food Costs The conference is providing a continental breakfast (YEEEESH!), some level of luncheon, and I have to assume coffee breaks in between. Let’s look at those costs. Continental Breakfast $12 per person Lunch Buffet $18 per person Coffee Breaks (2) $6 per person (or $3 a cup) Snacks (2) $10 per person (or $5 each) Note that the lunch buffet assumes a *good* lunch buffet – two entrees, starch, vegetable, salads, and bread. Not sure if there’ll be snacks during coffee breaks but let’s assume so. Total Food Cost Per Person: $46 Food Cost: $14950 Gratuity: $2691 Total Food Cost: $17641 Total food cost is based on the $46 per person cost x 325. 300 for attendance, 12 for speakers, extra 13 for volunteers/organizers. Gratuity is 18%. Grand Totals So let’s sum things up here. Total Costs Hard Costs: $10700.00 Food Costs: $17641.00 Total:          $28341.00 Taxes:         $3685.00 Grand Total  $32026.00 Total Revenue Sponsorship  $20750 Registration   $74700 Grand Total   $95450.00 Total Profit $63424.00 Now what if the registration numbers were lower and they only got 100 people to show up. In that scenario there’d still be a profit of just under $26000. Closing Comments A couple of things to note: - I haven’t factored in anything for prizes. Not sure if any will be given out - We didn’t add in the booth space revenue - We’re assuming speakers aren’t getting paid, but even if they were at the high end its $12000 ($1000 per session), which is probably an inflated number for local speakers. - Note that all registrations were set to the “member” discounted price. The non-member registration price is higher. There is also an option for those that just want to show up for the opening keynote. There you have it! Let me know if you have any questions. D

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• In 3D camera math, calculate what Z depth is pixel unity for a given FOV

  - by badweasel

  I am working in iOS and OpenGL ES 2.0. Through trial and error I've figured out a frustum to where at a specific z depth pixels drawn are 1 to 1 with my source textures. So 1 pixel in my texture is 1 pixel on the screen. For 2d games this is good. Of course it means that I also factor in things like the size of the quad and the size of the texture. For example if my sprite is a quad 32x32 pixels. The quad size is 3.2 units wide and tall. And the texcoords are 32 / the size of the texture wide and tall. Then the frustum is: matrixFrustum(-(float)backingWidth/frustumScale,(float)backingWidth/frustumScale, -(float)backingHeight/frustumScale, (float)backingHeight/frustumScale, 40, 1000, mProjection); Where frustumScale is 800 for a retina screen. Then at a distance of 800 from camera the sprite is pixel for pixel the same as photoshop. For 3d games sometimes I still want to be able to do this. But depending on the scene I sometimes need the FOV to be different things. I'm looking for a way to figure out what Z depth will achieve this same pixel unity for a given FOV. For this my mProjection is set using: matrixPerspective(cameraFOV, near, far, (float)backingWidth / (float)backingHeight, mProjection); With testing I found that at an FOV of 45.0 a Z of 38.5 is very close to pixel unity. And at an FOV of 30.0 a Z of 59.5 is about right. But how can I calculate a value that is spot on? Here's my matrixPerspecitve code: void matrixPerspective(float angle, float near, float far, float aspect, mat4 m) { //float size = near * tanf(angle / 360.0 * M_PI); float size = near * tanf(degreesToRadians(angle) / 2.0); float left = -size, right = size, bottom = -size / aspect, top = size / aspect; // Unused values in perspective formula. m[1] = m[2] = m[3] = m[4] = 0; m[6] = m[7] = m[12] = m[13] = m[15] = 0; // Perspective formula. m[0] = 2 * near / (right - left); m[5] = 2 * near / (top - bottom); m[8] = (right + left) / (right - left); m[9] = (top + bottom) / (top - bottom); m[10] = -(far + near) / (far - near); m[11] = -1; m[14] = -(2 * far * near) / (far - near); } And my mView is set using: lookAtMatrix(cameraPos, camLookAt, camUpVector, mView); * UPDATE * I'm going to leave this here in case anyone has a different solution, can explain how they do it, or why this works. This is what I figured out. In my system I use a 10th scale unit to pixels on non-retina displays and a 20th scale on retina displays. The iPhone is 640 pixels wide on retina and 320 pixels wide on non-retina (obsolete). So if I want something to be the full screen width I divide by 20 to get the OpenGL unit width. Then divide that by 2 to get the left and right unit position. Something 32 units wide centered on the screen goes from -16 to +16. Believe it or not I have an excel spreadsheet do all this math for me and output all the vertex data for my sprite sheet. It's an arbitrary thing I made up to do .1 units = 1 non-retina pixel or 2 retina pixels. I could have made it .01 units = 2 pixels and someday I might switch to that. But for now it's the other. So the width of the screen in units is 32.0, and that means the left most pixel is at -16.0 and the right most is at 16.0. After messing a bit I figured out that if I take the [0] value of an identity modelViewProjection matrix and multiply it by 16 I get the depth required to get 1:1 pixels. I don't know why. I don't know if the 16 is related to the screen size or just a lucky guess. But I did a test where I placed a sprite at that calculated depth and varied the FOV through all the valid values and the object stays steady on screen with 1:1 pixels. So now I'm just calculating the unityDepth that way. If someone gives me a better answer I'll checkmark it.

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• The architecture and technologies to use for a secure, fast, reliable and easily scalable web application

  - by DSoul

  ^ For actual questions, skip to the lists down below I understand, that his is a vague topic, but please, before you turn the other way and disregard me, hear me out. I am currently doing research for a web application(I don't know if application is the correct word for it, but I will proceed w/ that for now), that one day might need to be everything mentioned in the title. I am bound by nothing. That means that every language, OS and framework is acceptable, but only if it proves it's usefulness. And if you are going to say, that scalability and speed depend on the code I write for this application, then I agree, but I am just trying to find something, that wouldn't stand in my way later on. I have done quite a bit reading on this subject, but I still don't have a clear picture, to what suits my needs, so I come to you, StackOverflow, to give me directions. I know you all must be wondering what I'm building, but I assure you, that it doesn't matter. I have heard of 12 factor app though, if you have any similar guidelines or what is, to suggest the please, go ahead. For the sake of keeping your answers as open as possible, I'm not gonna provide you my experience regarding anything written in this question. ^ Skippers, start here First off - the weights of the requirements are probably something like that (on a scale of 10): Security - 10 Speed - 5 Reliability (concurrency) - 7.5 Scalability - 10 Speed and concurrency are not a top priority, in the sense, that the program can be CPU intensive, and therefore slow, and only accept a not-that-high number of concurrent users, but both of these factors must be improvable by scaling the system Anyway, here are my questions: How many layers should the application have, so it would be future-proof and could best fulfill the aforementioned requirements? For now, what I have in mind is the most common version: Completely separated front end, that might be a web page or an MMI application or even both. Some middle-ware handling communication between the front and the back end. This is probably a server that communicates w/ the front end via HTTP. How the communication w/ the back end should be handled is probably dependent on the back end. The back end. Something that handles data through resources like DB and etc. and does various computations w/ the data. This, as the highest priority part of the software, must be easily spread to multiple computers later on and have no known security holes. I think ideally the middle-ware should send a request to a queue from where one of the back end processes takes this request, chops it up to smaller parts and buts these parts of the request back onto the same queue as the initial request, after what these parts will be then handled by other back end processes. Something *map-reduce*y, so to say. What frameworks, languages and etc. should these layers use? The technologies used here are not that important at this moment, you can ignore this part for now I've been pointed to node.js for this part. Do you guys know any better alternatives, or have any reasons why I should (not) use node.js for this particular job. I actually have no good idea, what to use for this job, there are too many options out there, so please direct me. This part (and the 2. one also, I think) depend a lot on the OS, so suggest any OSs alongside w/ the technologies/frameworks. Initially, all computers (or 1 for starters) hosting the back end are going to be virtual machines. Please do give suggestions to any part of the question, that you feel you have comprehensive knowledge and/or experience of. And also, point out if you feel that any part of the current set-up means an instant (or even distant) failure or if I missed a very important aspect to consider. I'm not looking for a definitive answer for how to achieve my goals, because there certainly isn't one, for I haven't provided you w/ all the required information. I'm just looking for recommendations and directions on what to look into. Also, bare in mind, that this isn't something that I have to get done quickly, to sell and let it be re-written by the new owner (which, I've been told for multiple times, is what I should aim for). I have all the time in the world and I really just want to learn doing something really high-end. Also, excuse me if my language isn't the best, I'm not a native. Anyway. Thanks in advance to anyone, who takes the time to help me out here. PS. When I do seem to come up w/ a good architecture/design for this project, I will certainly make it an open project and keep you guys up to date w/ it's development. As in what you could have told me earlier and etc. For obvious reasons the very same question got closed on SO, but could you guys still help me?.

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• WPF storyboard animation issue when using VisualBrush

  - by Flack

  Hey guys, I was playing around with storyboards, a flipping animation, and visual brushes. I have encountered an issue though. Below is the xaml and code-behind of a small sample I quickly put together to try to demonstrate the problem. When you first start the app, you are presented with a red square and two buttons. If you click the "Flip" button, the red square will "flip" over and a blue one will appear. In reality, all that is happening is that the scale of the width of the StackPanel that the red square is in is being decreased until it reaches zero and then the StackPanel where a blue square is, whose width is initially scaled to zero, has its width increased. If you click the "Flip" button a few times, the animation looks ok and smooth. Now, if you hit the "Reflection" button, a reflection of the red/blue buttons is added to their respective StackPanels. Hitting the "Flip" button now will still cause the flip animation but it is no longer a smooth animation. The StackPanels width often does not shrink to zero. The width shrinks somewhat but then just stops before being completely invisible. Then the other StackPanel appears as usual. The only thing that changed was adding the reflection, which is just a VisualBrush. Below is the code. Does anyone have any idea why the animations are different between the two cases (stalling in the second case)? Thanks. <Window xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xml:lang="en-US" xmlns:d="http://schemas.microsoft.com/expression/blend/2006" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" x:Class="WpfFlipTest.Window1" x:Name="Window" Title="Window1" Width="214" Height="224"> <Window.Resources> <Storyboard x:Key="sbFlip"> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="redStack" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.4" Value="0"/> </DoubleAnimationUsingKeyFrames> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00.4" Storyboard.TargetName="blueStack" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.8" Value="1"/> </DoubleAnimationUsingKeyFrames> </Storyboard> <Storyboard x:Key="sbFlipBack"> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="blueStack" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.4" Value="0"/> </DoubleAnimationUsingKeyFrames> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00.4" Storyboard.TargetName="redStack" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.8" Value="1"/> </DoubleAnimationUsingKeyFrames> </Storyboard> </Window.Resources> <Grid x:Name="LayoutRoot" Background="Gray"> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> </Grid.RowDefinitions> <Grid.ColumnDefinitions> <ColumnDefinition Width="Auto"/> <ColumnDefinition Width="Auto"/> </Grid.ColumnDefinitions> <StackPanel Name="redStack" Grid.Row="0" Grid.Column="0" RenderTransformOrigin="0.5,0.5"> <StackPanel.RenderTransform> <ScaleTransform/> </StackPanel.RenderTransform> <Border Name="redBorder" BorderBrush="Transparent" BorderThickness="4" Width="Auto" Height="Auto"> <Button Margin="0" Name="redButton" Height="75" Background="Red" Width="105" /> </Border> <Border Width="{Binding ElementName=redBorder, Path=ActualWidth}" Height="{Binding ElementName=redBorder, Path=ActualHeight}" Opacity="0.2" BorderBrush="Transparent" BorderThickness="4" Name="redRefelction" Visibility="Collapsed"> <Border.OpacityMask> <LinearGradientBrush StartPoint="0,0" EndPoint="0,1"> <LinearGradientBrush.GradientStops> <GradientStop Offset="0" Color="Black"/> <GradientStop Offset=".6" Color="Transparent"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Border.OpacityMask> <Border.Background> <VisualBrush Visual="{Binding ElementName=redButton}"> <VisualBrush.Transform> <ScaleTransform ScaleX="1" ScaleY="-1" CenterX="52.5" CenterY="37.5" /> </VisualBrush.Transform> </VisualBrush> </Border.Background> </Border> </StackPanel> <StackPanel Name="blueStack" Grid.Row="0" Grid.Column="0" RenderTransformOrigin="0.5,0.5"> <StackPanel.RenderTransform> <ScaleTransform ScaleX="0"/> </StackPanel.RenderTransform> <Border Name="blueBorder" BorderBrush="Transparent" BorderThickness="4" Width="Auto" Height="Auto"> <Button Grid.Row="0" Grid.Column="1" Margin="0" Width="105" Background="Blue" Name="blueButton" Height="75"/> </Border> <Border Width="{Binding ElementName=blueBorder, Path=ActualWidth}" Height="{Binding ElementName=blueBorder, Path=ActualHeight}" Opacity="0.2" BorderBrush="Transparent" BorderThickness="4" Name="blueRefelction" Visibility="Collapsed"> <Border.OpacityMask> <LinearGradientBrush StartPoint="0,0" EndPoint="0,1"> <LinearGradientBrush.GradientStops> <GradientStop Offset="0" Color="Black"/> <GradientStop Offset=".6" Color="Transparent"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Border.OpacityMask> <Border.Background> <VisualBrush Visual="{Binding ElementName=blueButton}"> <VisualBrush.Transform> <ScaleTransform ScaleX="1" ScaleY="-1" CenterX="52.5" CenterY="37.5" /> </VisualBrush.Transform> </VisualBrush> </Border.Background> </Border> </StackPanel> <Button Grid.Row="1" Click="FlipButton_Click" Height="19.45" HorizontalAlignment="Left" VerticalAlignment="Top" Width="76">Flip</Button> <Button Grid.Row="0" Grid.Column="1" Click="ReflectionButton_Click" Height="19.45" HorizontalAlignment="Left" VerticalAlignment="Top" Width="76">Reflection</Button> </Grid> </Window> Here are the button click handlers: using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Windows; using System.Windows.Controls; using System.Windows.Data; using System.Windows.Documents; using System.Windows.Input; using System.Windows.Media; using System.Windows.Media.Imaging; using System.Windows.Navigation; using System.Windows.Shapes; using System.Windows.Media.Animation; namespace WpfFlipTest { public partial class Window1 : Window { public Window1() { InitializeComponent(); } bool flipped = false; private void FlipButton_Click(object sender, RoutedEventArgs e) { Storyboard sbFlip = (Storyboard)Resources["sbFlip"]; Storyboard sbFlipBack = (Storyboard)Resources["sbFlipBack"]; if (flipped) { sbFlipBack.Begin(); flipped = false; } else { sbFlip.Begin(); flipped = true; } } bool reflection = false; private void ReflectionButton_Click(object sender, RoutedEventArgs e) { if (reflection) { reflection = false; redRefelction.Visibility = Visibility.Collapsed; blueRefelction.Visibility = Visibility.Collapsed; } else { reflection = true; redRefelction.Visibility = Visibility.Visible; blueRefelction.Visibility = Visibility.Visible; } } } } UPDATE: I have been testing this some more to try to find out what is causing the issue I am seeing and I believe I found what is causing the issue. Below I have pasted new xaml and code-behind. The new sample below is very similar to the original sample, with a few minor modifications. The xaml basically consists of two stack panels, each containing two borders. The second border in each stack panel is a visual brush (a reflection of the border above it). Now, when I click the "Flip" button, one stack panel gets its ScaleX reduced to zero, while the second stack panel, whose initial ScaleX is zero, gets its ScaleX increased to 1. This animation gives the illusion of flipping. There are also two textblocks which display the scale factor of each stack panel. I added those to try to diagnose my issue. The issue is (as described in the oringal post) that the flipping animation is not smooth. Every time I hit the flip button, the animation starts but whenever the ScaleX factor gets to around .14 to .16, the animation looks like it stalls and the stack panels never have there ScaleX reduced to zero, so they never totally disappear. Now, the strange thing is that if I change the Width/Height properties of the "frontBorder" and "backBorder" borders defined below to use explict values instead of Auto, such as Width=105 and Height=75 (to match the button in the border) everything works fine. The animation stutters the first two or three times I run it but after that the flips are smooth and flawless. (BTW, when an animation is run for the first time, is there something going on in the background, some sort of initialization, that causes it to be a little slow the first time?) Is it possible that the Auto Width/Height of the borders are causing the issue? I can reproduce it everytime but I am not sure why Auto Width/Height would be a problem. Below is the sample. Thanks for the help. <Window x:Class="FlipTest.Window1" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" Title="Window1" Height="300" Width="300"> <Window.Resources> <Storyboard x:Key="sbFlip"> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="front" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.5" Value="0"/> </DoubleAnimationUsingKeyFrames> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00.5" Storyboard.TargetName="back" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.5" Value="1"/> </DoubleAnimationUsingKeyFrames> </Storyboard> <Storyboard x:Key="sbFlipBack"> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="back" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.5" Value="0"/> </DoubleAnimationUsingKeyFrames> <DoubleAnimationUsingKeyFrames BeginTime="00:00:00.5" Storyboard.TargetName="front" Storyboard.TargetProperty="(UIElement.RenderTransform).(ScaleTransform.ScaleX)"> <SplineDoubleKeyFrame KeyTime="00:00:00.5" Value="1"/> </DoubleAnimationUsingKeyFrames> </Storyboard> </Window.Resources> <Grid x:Name="LayoutRoot" Background="White" ShowGridLines="True"> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> </Grid.RowDefinitions> <Grid.ColumnDefinitions> <ColumnDefinition Width="Auto"/> <ColumnDefinition Width="Auto"/> </Grid.ColumnDefinitions> <StackPanel x:Name="front" RenderTransformOrigin="0.5,0.5"> <StackPanel.RenderTransform> <ScaleTransform/> </StackPanel.RenderTransform> <Border Name="frontBorder" BorderBrush="Yellow" BorderThickness="2" Width="Auto" Height="Auto"> <Button Margin="0" Name="redButton" Height="75" Background="Red" Width="105" Click="FlipButton_Click"/> </Border> <Border Width="{Binding ElementName=frontBorder, Path=ActualWidth}" Height="{Binding ElementName=frontBorder, Path=ActualHeight}" Opacity="0.2" BorderBrush="Transparent"> <Border.OpacityMask> <LinearGradientBrush StartPoint="0,0" EndPoint="0,1"> <LinearGradientBrush.GradientStops> <GradientStop Offset="0" Color="Black"/> <GradientStop Offset=".6" Color="Transparent"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Border.OpacityMask> <Border.Background> <VisualBrush Visual="{Binding ElementName=frontBorder}"> <VisualBrush.Transform> <ScaleTransform ScaleX="1" ScaleY="-1" CenterX="52.5" CenterY="37.5" /> </VisualBrush.Transform> </VisualBrush> </Border.Background> </Border> </StackPanel> <StackPanel x:Name="back" RenderTransformOrigin="0.5,0.5"> <StackPanel.RenderTransform> <ScaleTransform ScaleX="0"/> </StackPanel.RenderTransform> <Border Name="backBorder" BorderBrush="Yellow" BorderThickness="2" Width="Auto" Height="Auto"> <Button Margin="0" Width="105" Background="Blue" Name="blueButton" Height="75" Click="FlipButton_Click"/> </Border> <Border Width="{Binding ElementName=backBorder, Path=ActualWidth}" Height="{Binding ElementName=backBorder, Path=ActualHeight}" Opacity="0.2" BorderBrush="Transparent"> <Border.OpacityMask> <LinearGradientBrush StartPoint="0,0" EndPoint="0,1"> <LinearGradientBrush.GradientStops> <GradientStop Offset="0" Color="Black"/> <GradientStop Offset=".6" Color="Transparent"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Border.OpacityMask> <Border.Background> <VisualBrush Visual="{Binding ElementName=backBorder}"> <VisualBrush.Transform> <ScaleTransform ScaleX="1" ScaleY="-1" CenterX="52.5" CenterY="37.5" /> </VisualBrush.Transform> </VisualBrush> </Border.Background> </Border> </StackPanel> <Button Grid.Row="1" Click="FlipButton_Click" Height="19.45" HorizontalAlignment="Left" VerticalAlignment="Top" Width="76">Flip</Button> <TextBlock Grid.Row="2" Grid.Column="0" Foreground="DarkRed" Height="19.45" HorizontalAlignment="Left" VerticalAlignment="Top" Width="76" Text="{Binding ElementName=front, Path=(UIElement.RenderTransform).(ScaleTransform.ScaleX)}"/> <TextBlock Grid.Row="3" Grid.Column="0" Foreground="DarkBlue" Height="19.45" HorizontalAlignment="Left" VerticalAlignment="Top" Width="76" Text="{Binding ElementName=back, Path=(UIElement.RenderTransform).(ScaleTransform.ScaleX)}"/> </Grid> </Window> Code-behind: using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Windows; using System.Windows.Controls; using System.Windows.Data; using System.Windows.Documents; using System.Windows.Input; using System.Windows.Media; using System.Windows.Media.Imaging; using System.Windows.Navigation; using System.Windows.Shapes; using System.Windows.Media.Animation; namespace FlipTest { /// <summary> /// Interaction logic for Window1.xaml /// </summary> public partial class Window1 : Window { public Window1() { InitializeComponent(); } bool flipped = false; private void FlipButton_Click(object sender, RoutedEventArgs e) { Storyboard sbFlip = (Storyboard)Resources["sbFlip"]; Storyboard sbFlipBack = (Storyboard)Resources["sbFlipBack"]; if (flipped) { sbFlipBack.Begin(); flipped = false; } else { sbFlip.Begin(); flipped = true; } } } }

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