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• A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

  - by Marco Russo (SQLBI)

  One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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• IBM Keynote: (hardware,software)–>{IBM.java.patterns}

  - by Janice J. Heiss

  On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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• Microsoft TechEd 2010 - Day 2 @ Bangalore

  - by sathya

  Microsoft TechEd 2010 - Day 2 @ Bangalore Today is the day 2 @ Microsoft TechEd 2010. We had lot of technical sessions as usual there were many tracks going on side by side and I was attending the Web simplified track, Which comprised of the following sessions :   Developing a scalable Media Application using ASP.NET MVC - This was a kind of little advanced stuff. Anyways I couldn't understand much because this was not my piece of cake and I havent worked on this before ASP.Net MVC Unplugged - This was really great because this session covered from the basics of MVC showing what is Model,View and Controller and how it worked and the speaker went into the details of the same. Building RESTful Applications with the Open Data Protocol - There were some concepts explained about this from the basics on how to build RESTful Services and it went on till some advanced configurations of the same. Developing Scalable Web Applications with AppFabric Caching - This session showed about the integration of AppFabric with the .Net Web Applications. Instead of using Inproc Sessions, we can use this AppFabric as a substitute for Caching and outofProc Session Storage without writing code and doing a little bit of configurations which brings in High Scalability, performance to our applications. (But unfortunately there were no demos for this session ) Deep Dive : WCF RIA Services - This session was also an interactive one, in this the speaker presented from the basics of WCF and took a Book Store Application as a sample and explained all details concepts on linking with RIA Services   Apart from these sessions, in between there happened some small events in the breaks like Some discussions about Technology, Innovations Music Jokes Mimicry, etc. And on doing all these things, the developers were given some kool gifts / goodies like USBs, T-Shirts, etc. And today I got a chance to do the following certification : (70-562) Microsoft Certified Technology Specialist in .NET 3.5 Web Applications Since I already have an MCTS in .NET 2.0, I wanted to do an MCPD and for doing the same I was required to do an update to my MCTS with the .NET 3.5 framework and I did the same I cleared it and now am an MCTS in .NET 3.5 Web Apps And on doing this I got a T-Shirt and they gave something called Learning $ of worth 30$. And in various stalls for attending each quiz or some game or some referrals we got some Learning $ which we can redeem later based on our Total Learning $. I got 105 $ which i was able to redeem and got a Microsoft Learning BagPack, 1 free Microsoft certification offer, a laptop light and an e-learning content activated. And after all these sessions and small events, we had something called Demo Extravaganza like I mentioned yesterday. This was a great funfilled event with lot of goodies for the attendees. There were some lucky draw which enabled 2 attendees to get Netbooks (Sponsored by Intel) and 1 attendee to get X-box (Sponsored by Citrix). After Choosing the raffle in the lucky draw they kept it on a device called Microsoft Surface which is a kind of big touch screen device and on putting the raffle on that it detected the code of the attendee and said intelligently how many sessions that person has attended and if he has attended more than 5 he got a Netbook and this was coded by a guy called Imran. Apart from they showed demos on : Research by 2 Tamilnadu students from Krishna Arts and Science college, taken 1200 photographs of their college from different angles and put that up in Bing maps using silverlight and linked with Photosynth, which showed a 3d view of their college based on the photos they uploaded Reasearch by Microsoft on Panaramic HD views of the images. One young guy from Microsoft Research showed a demo of this on Srivilliputhur Andal Temple, in Tamil Nadu and its history with a panoramic view of the temple and the near by places with narration of the historical information on the same and with the videos embedded in it with high definition images which we can zoom to a very detailed level. Some Demo on a business app with Silverlight, Business Intelligence (BI) and maps integrated. It showed the sales of a particular product across locations. Some kool demos by 2 geeks who used Robots to show their development talents. 2 Robots fought with each other 2 Robots danced in sync for the A.R. Rehman song Humma Humma... A dream home project by Raman. He is currently using the same in his home too. Robots are controlling his home currently. They showed a video on this. Here are the list of activities that Robot does for him When he reads a book, robot automatically scans that and shows that image of that person in the screen (TV or comp) in front of him. It shows a wikipedia about that person. It says that person is not in linked in. do you want to add him If he sees an IPL Match news in the book and smiles it understands he is interested in that and opens a website related to that and shows the current game and the scorecard. It cooks for him It cleans the room for him whenever he leaves the house when he is doing something if some intruder comes inside his house his computer automatically switches his screen showing the video of the person coming inside. When he wakes up it automatically opens up the system, loads his mails and the news by the side, etc. Some Demos on Microsoft Pivot. This was there in livelabs but it is now available in getpivot.com its a pivoting of the pictorial data based on some categories and filters on the searches that we do. And finally on filling up some feedback forms we got T-Shirts and Microsoft Visual Studio 2010 Training Kit CDs. Whats more on TechEd??? Stay tuned!!! Will update you soon on the other happenings!! PS : I typed a lot of content for more than a hour but I pressed a backspace and it went to the previous page and all my content were lost and I was not able to retrieve the same and I typed everything again.

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• Amanda Todd&ndash;What Parents Can Learn From Her Story

  - by D'Arcy Lussier

  Amanda Todd was a bullied teenager who committed suicide this week. Her story has become headline news due in part to her You Tube video she posted telling her story:   The story is heartbreaking for so many reasons, but I wanted to talk about what we as parents can learn from this. Being the dad to two girls, one that’s 10, I’m very aware of the dangers that the internet holds. When I saw her story, one thing jumped out at me – unmonitored internet access at an early age. My daughter (then 9) came home from a friends place once and asked if she could be in a YouTube video with her friend. Apparently this friend was allowed to do whatever she wanted on the internet, including posting goofy videos. This set off warning bells and we ensured our daughter realized the dangers and that she was not to ever post videos of herself. In looking at Amanda’s story, the access to unmonitored internet time along with just being a young girl and being flattered by an online predator were the key events that ultimately led to her suicide. Yes, the reaction of her classmates and “friends” was horrible as well, I’m not diluting that. But our youth don’t fully understand yet that what they do on the internet today will follow them potentially forever. And the people they meet online aren’t necessarily who they claim to be. So what can we as parents learn from Amanda’s story? Parents Shouldn’t Feel Bad About Being Internet Police Our job as parents is in part to protect our kids and keep them safe, even if they don’t like our measures. This includes monitoring, supervising, and restricting their internet activities. In our house we have a family computer in the living room that the kids can watch videos and surf the web. It’s in plain view of everyone, so you can’t hide what you’re looking at. If our daughter goes to a friend’s place, we ask about what they did and what they played. If the computer comes up, we ask about what they did on it. Luckily our daughter is very up front and honest in telling us things, so we have very open discussions. Parents Need to Be Honest About the Dangers of the Internet I’m sure every generation says that “kids grow up so fast these days”, but in our case the internet really does push our kids to be exposed to things they otherwise wouldn’t experience. One wrong word in a Google search, a click of a link in a spam email, or just general curiosity can expose a child to things they aren’t ready for or should never be exposed to (and I’m not just talking about adult material – have you seen some of the graphic pictures from war zones posted on news sites recently?). Our stance as parents has been to be open about discussing the dangers with our kids before they encounter any content – be proactive instead of reactionary. Part of this is alerting them to the monsters that lurk on the internet as well. As kids explore the world wide web, they’re eventually going to encounter some chat room or some Facebook friend invite or other personal connection with someone. More than ever kids need to be educated on the dangers of engaging with people online and sharing personal information. You can think of it as an evolved discussion that our parents had with us about using the phone: “Don’t say ‘I’m home alone’, don’t say when mom or dad get home, don’t tell them any information, etc.” Parents Need to Talk Self Worth at Home Katie makes the point better than I ever could (one bad word towards the end): Our children need to understand their value beyond what the latest issue of TigerBeat says, or the media who continues flaunting physical attributes over intelligence and character, or a society that puts focus on status and wealth. They also have to realize that just because someone pays you a compliment, that doesn’t mean you should ignore personal boundaries and limits. What does this have to do with the internet? Well, in days past if you wanted to be social you had to go out somewhere. Now you can video chat with any number of people from the comfort of wherever your laptop happens to be – and not just text but full HD video with sound! While innocent children head online in the hopes of meeting cool people, predators with bad intentions are heading online too. As much as we try to monitor their online activity and be honest about the dangers of the internet, the human side of our kids isn’t something we can control. But we can try to influence them to see themselves as not needing to search out the acceptance of complete strangers online. Way easier said than done, but ensuring self-worth is something discussed, encouraged, and celebrated is a step in the right direction. Parental Wake Up Call This post is not a critique of Amanda’s parents. The reality is that cyber bullying/abuse is happening every day, and there are millions of parents that have no clue its happening to their children. Amanda’s story is a wake up call that our children’s online activities may be putting them in danger. My heart goes out to the parents of this girl. As a father of daughters, I can’t imagine what I would do if I found my daughter having to hide in a ditch to avoid a mob or call 911 to report my daughter had attempted suicide by drinking bleach or deal with a child turning to drugs/alcohol/cutting to cope. It would be horrendous if we as parents didn’t re-evaluate our family internet policies in light of this event. And in the end, Amanda’s video was meant to bring attention to her plight and encourage others going through the same thing. We may not be kids, but we can still honour her memory by helping safeguard our children.

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• MSSQL: Copying data from one database to another

  - by DigiMortal

  I have database that has data imported from another server using import and export wizard of SQL Server Management Studio. There is also empty database with same tables but it also has primary keys, foreign keys and indexes. How to get data from first database to another? Here is the description of my crusade. And believe me – it is not nice one. Bugs in import and export wizard There is some awful bugs in import and export wizard that makes data imports and exports possible only on very limited manner: wizard is not able to analyze foreign keys, wizard wants to create tables always, whatever you say in settings. The result is faulty and useless package. Now let’s go step by step and make things work in our scenario. Database There are two databases. Let’s name them like this: PLAIN – contains data imported from remote server (no indexes, no keys, no nothing, just plain dumb data) CORRECT – empty database with same structure as remote database (indexes, keys and everything else but no data) Our goal is to get data from PLAIN to CORRECT. 1. Create import and export package In this point we will create faulty SSIS package using SQL Server Management Studio. Run import and export wizard and let it create SSIS package that reads data from CORRECT and writes it to, let’s say, CORRECT-2. Make sure you enable identity insert. Make sure there are no views selected. Make sure you don’t let package to create tables (you can miss this step because it wants to create tables anyway). Save package to SSIS. 2. Modify import and export package Now let’s clean up the package and remove all faulty crap. Connect SQL Server Management Studio to SSIS instance. Select the package you just saved and export it to your hard disc. Run Business Intelligence Studio. Create new SSIS project (DON’T MISS THIS STEP). Add package from disc as existing item to project and open it. Move to Control Flow page do one of following: Remove all preparation SQL-tasks and connect Data Flow tasks. Modify all preparation SQL-tasks so the existence of tables is checked before table is created (yes, you have to do it manually). Add new Execute-SQL task as first task in control flow: Open task properties. Assign destination connection as connection to use. Insert the following SQL as command:   EXEC sp_MSForEachTable 'ALTER TABLE ? NOCHECK CONSTRAINT ALL' GO   EXEC sp_MSForEachTable 'DELETE FROM ?' GO   Save task. Add new Execute-SQL task as last task in control flow: Open task properties. Assign destination connection as connection to use. Insert the following SQL as command:   EXEC sp_MSForEachTable 'ALTER TABLE ? CHECK CONSTRAINT ALL' GO   Save task Now connect first Execute-SQL task with first Data Flow task and last Data Flow task with second Execute-SQL task. Now move to Package Explorer tab and change connections under Connection Managers folder. Make source connection to use database PLAIN. Make destination connection to use database CORRECT. Save package and rebuilt the project. Update package using SQL Server Management Studio. Some hints: Make sure you take the package from solution folder because it is saved there now. Don’t overwrite existing package. Use numeric suffix and let Management Studio to create a new version of package. Now you are done with your package. Run it to test it and clean out all the errors you find. TRUNCATE vs DELETE You can see that I used DELETE FROM instead of TRUNCATE. Why? Because TRUNCATE has some nasty limits (taken from MSDN): “You cannot use TRUNCATE TABLE on a table referenced by a FOREIGN KEY constraint; instead, use DELETE statement without a WHERE clause. Because TRUNCATE TABLE is not logged, it cannot activate a trigger. TRUNCATE TABLE may not be used on tables participating in an indexed view.” As I am not sure what tables you have and how they are used I provided here the solution that should work for all scenarios. If you need better performance then in some cases you can use TRUNCATE table instead of DELETE. Conclusion My conclusion is bitter this time although I am very positive guy. It is A.D. 2010 and still we have to write stupid hacks for simple things. Simple tools that existed before are long gone and we have to live mysterious bloatware that is our only choice when using default tools. If you take a look at the length of this posting and the count of steps I had to do for one easy thing you should treat it as a signal that something has went wrong in last years. Although I got my job done I would be still more happy if out of box tools are more intelligent one day. References T-SQL Trick for Deleting All Data in Your Database (Mauro Cardarelli) TRUNCATE TABLE (MSDN Library) Error Handling in SQL 2000 – a Background (Erland Sommarskog) Disable/Enable Foreign Key and Check constraints in SQL Server (Decipher)

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• IndyTechFest Recap

  - by Johnm

  The sun had yet to raise above the horizon on Saturday, May 22nd and I was traveling toward the location of the 2010 IndyTechFest. In my freshly awaken, and pre-coffee, state I reflected on the months that preceded this day and how quickly they slipped away. The big day had finally come and the morning dew glistened with a unique brightness that morning. What is this all about? For those who are unfamiliar with IndyTechFest, it is a regional conference held in Indianapolis and hosted by the Indianapolis .NET Developers Association (IndyNDA) and the Indianapolis Professional Association for SQL Server (IndyPASS).  The event presents multiple tracks and sessions covering subjects such as Business Intelligence,  Database Administration, .NET Development, SharePoint Development, Windows Mobile Development as well as non-Microsoft topics such as Lean and MongoDB. This year's event was the third hosting of IndyTechFest. No man is an island No event such as IndyTechFest is executed by a single person. My fellow co-founders, with their highly complementary skill sets and philanthropy make the process very enjoyable. Our amazing volunteers and their aid were indispensible. The generous financial support of our sponsors that made the event and fabulous prizes possible. The spectacular line up of speakers who came from near and far to donate their time and knowledge. Our beloved attendees who sacrificed the first sunny Saturday in weeks to expand their skill sets and network with their peers. We are deeply appreciative. Challenges in preparation With the preparation of any event comes challenges. It is these challenges that makes the process of planning an event so interesting. This year's largest challenge was the location of the event. In the past two years IndyTechFest was held at the Gene B. Glick Junior Achievement Center in Indianapolis. This facility has been the hub of the Indy technical community for many years. As the big day drew near, the facility's availability came into question due to some recent changes that had occurred with those who operated the facility. We began our search for an alternative option. Thankfully, the Marriott Indianapolis East was available, was very spacious and willing to work within the range of our budget. Within days of our event, the decision to move proved to be wise since the prior location had begun renovations to the interior. Whew! Always trust your gut. Every day it's getting better At the ending of each year, we huddle together, review the evaluations and identify an area in which the event could improve. This year's big opportunity for improvement resided in the prize give-away portion at the end of the day. In the 2008 event, admittedly, this portion was rather chaotic, rushed and disorganized. This year, we broke the drawing into two sections, of which each attendee received two tickets. The first ticket was a drawing for the mountain of books that were given away. The second ticket was a drawing for the big prizes, the 2 Xboxes, 3 laptops and iPad. We peppered the ticket drawings with gift card raffles and tossing t-shirts into the audience. If at first you don't succeed, try and try again Each year of IndyTechFest, we have offered a means for ad-hoc sessions or discussion groups to pop-up. To our disappointment it was something that never quite took off. We have always believed that this unique type of session was valuable and wanted to figure out a way to make it work for this year. A special thanks to Alan Stevens, who took on and facilitated the "open space" track and made it an official success. Share with your tweety When the attendee badges were designed we decided to place an emphasis on the attendee's Twitter account as well as the events hash-tag (#IndyTechFest) to encourage some real-time buzz during the day. At the host table we displayed a Twitter feed for all to enjoy. It was quite successful and encouraging use of social media. My badge was missing my Twitter account since it was recently changed. For those who care to follow my rather sparse tweets, my address is @johnnydata. Man, this is one long blog post! All in all it was a very successful event. It is always great to see new faces and meet old friends. The planning for the 2011 IndyTechFest will kick off very soon. We have more capacity for future growth and a truck full of great ideas. Stay tuned!

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• MDM for Tax Authorities

  - by david.butler(at)oracle.com

  In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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• Whoosh: PASS Board Year 1, Q4

  - by Denise McInerney

  "Whoosh". That's the sound the last quarter of 2012 made as it rushed by. My first year on the PASS Board is complete, and the last three months of it were probably the busiest. PASS Summit 2012 Much of October was devoted to preparing for Summit. Every Board  member, HQ staffer and dozens of volunteers were busy in the run-up to our flagship event. It takes a lot of work to put on the Summit. The community meetings,  first-timers program, keynotes, sessions and that fabulous Community Appreciation party are the result of many hours of preparation. Virtual Chapters at the Summit With a lot of help from Karla Landrum, Michelle Nalliah, Lana Montgomery and others at HQ the VCs had a good presence at Summit. We started the week with a VC leaders meeting. I shared some information about the activities and growth during the first part of the year.   From January - September 2012: The number of VCs increased from 14 to 20 VC membership  grew from 55,200 to 80,100 Total attendance at VC meetings increased from 1,480 to 2,198 Been part of PASS Global Growth with language-based VC- including Chinese, Spanish and Portuguese. We also heard from some VC leaders and volunteers. Ryan Adams (Performance VC) shared his tips for successful marketing of VC events. Amy Lewis (Business Intelligence VC) described how the BI chapter has expanded to support PASS' global growth by finding volunteers to organize events at times that are convenient for people in Europe and Australia. Felipe Ferreira (Portuguese language VC) described the experience of building a user group first in Brazil, then expanding to work with Portuguese-speaking data professionals around the world. Virtual Chapter leaders and volunteers were in evidence throughout Summit, beginning with the Welcome Reception. For the past several years VCs have had an organized presence at this event, signing up new members and advertising their meetings. Many VC leaders also spent time at the Community Zone. This new addition to the Summit proved to be a vibrant spot were new members and volunteers could network with others and find out how to start a chapter or host a SQL Saturday. Women In Technology 2012 was the 10th WIT Luncheon to be held at Summit. I was honored to be asked to be on the panel to discuss the topic "Where Have We Been and Where are We Going?" The PASS community has come a long way in our understanding of issues facing women in tech and our support of women in the organization. It was great to hear from panelists Stefanie Higgins and Kevin Kline who were there at the beginning as well as Kendra Little and Jen Stirrup who are part of the progress being made by women in our community today. Bylaw Changes The Board spent a good deal of time in 2012 discussing how to move our global growth initiatives forward. An important component of this is a proposed change to how the Board is elected with some seats representing geographic regions. At the end of December we voted on these proposed bylaw changes which have been published for review. The member review and feedback is open until February 8. I encourage all members to review these changes and send any feedback to [email protected]  In addition to reading the bylaws, I recommend reading Bill Graziano's blog post on the subject. Business Analytics Conference At Summit we announced a new event: the PASS Business Analytics Conference. The inaugural event will be April 10-12, 2013 in Chicago. The world of data is changing rapidly. More and more businesses want to extract value and insight from their data. Data professionals who provide these insights or enable others to do so are in demand. The BA Conference offers expert content on predictive analytics, data exploration and visualization, content delivery strategies and more. By holding this new event PASS is participating in important discussions happening in our industry, offering our members more educational value and reaching out to data professionals who are not currently part of our organization. New Year, New Portfolio In addition to my work with the Virtual Chapters I am also now responsible for the 24 Hours of PASS portfolio. Since the first 24HOP of 2013 is scheduled for January 30 we started the transition of the portfolio work from Rob Farley to me right after Summit. Work immediately started to secure speakers for the January event. We have also been evaluating webinar platforms that can be used for 24HOP as well as the Virtual Chapters. Next Up 24 Hours of PASS: Business Analytics Edition will be held on January 30. I'll be there and will moderate one or two sessions. The 24HOP topics are a sneak peek into the type of content that will be offered at the Business Analytics Conference. I hope to see some of you there. The Virtual Chapters have hit the ground running in 2013; many of them have events scheduled. The Application Development VC is getting restarted  and a new Business Analytics VC will be starting soon. Check out the lineup and join the VCs that interest you. And watch the Events page and Connector for announcements of upcoming meetings. At the end of January I will be attending a Board meeting in Seattle, and February 23 I will be at SQL Saturday #177 in Silicon Valley.

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• LA SPÉCIALISATION POUR SE DIFFÉRENCIER ET ÊTRE VALORISÉ

  - by michaela.seika(at)oracle.com

  Software. Hardware. Complete. inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ --     LA SPÉCIALISATION  POUR SE DIFFÉRENCIER ET ÊTRE VALORISÉ       Le marché nous demande de plus en plus de solutions et d’engagements. Pour bâtir ces solutions nous nous appuyons sur vous, Partenaires Oracle. En matière d’engagements, Oracle se doit de communiquer auprès du marché quant à la spécialisation de ses partenaires, sur leurs compétences en fonction des projets que les clients nous demandent d’adresser. Plus de 50 spécialisations sont à ce jour disponibles pour les partenaires Gold, Platinum et Diamond : • Sur les produits Technologiques tels que la Base de Données, les options de la Base, la SOA, la Business Intelligence, … • Sur les produits Applicatifs, tels que l’ERP, le CRM, … • Sur les produits Hardware, les Systèmes d’exploitation. Afin de vous aider à vous spécialiser et donc à vous certifier, nos 2 distributeurs à valeur ajoutée, Altimate et Arrow ECS, vous assistent dans cette démarche. ALTIMATE vous propose de participer Lunch & Spécialisation tour Profitez de ces dispositifs qui sont mis en place pour vous afin de vous spécialiser et profiter de tous les bénéfices auxquels vous donne accès la spécialisation. ARROW ECS vous propose de participer : L'Ecole de la spécialisation Oracle by Arrow Profitez de ces dispositifs qui sont mis en place pour vous afin de vous spécialiser et profiter de tous les bénéfices auxquels vous donne accès la spécialisation. Oracle Solutions Tour Découvrez la solution Oracle lors de ce tour de France. Au programme :  roadmaps, ateliers produits et solutions, certifications     BÉNÉFICES en savoir + • l’engagement d’Oracle aux côtés des partenaires pour adresser les grands dossiers • la visibilité auprès des clients pour être identifié comme Expert sur une offre, reconnu et validé par Oracle • le support (accès support gratuit), Oracle University (vouchers pour certifier gratuitement vos équipes de Consultants Implementation) • les budgets Marketing (lead generation, création de campagnes Marketing, être sponsor d’événements clients)   Différenciez-vous en vous spécialisant sur votre domaine d’expertise et accélérez votre succès ! Oracle et ses Distributeurs à Valeur Ajoutée     Eric Fontaine Directeur Alliances & Channel Technologie Europe du Sud vous présente en vidéo la spécialisation et ses avantages.                                         CONTACTS : ORACLE Jean-Jacques PanissiéOracle Partner Development A&C Technology +33 157 60 28 52 ALTIMATE Sophie Daval +33 1 34 58 47 68 ARROW [email protected] +33 1 49 97 59 63          

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• Certify August Updates

  - by Sadia2

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We have added some release and platform certifications to MOS Certify. Applications : Oracle Demantra Demand Management 7.3.1.5, Oracle Demantra Predictive Trade Planning 7.3.1.5, Oracle Demantra Sales and Operations Planning 7.3.1.5 Database: Oracle Database Client 12.1.0.1.0 11.2.0.4.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.1.3, Oracle E-Business Suite 12.1.2, Oracle E-Business Suite 12.1.1, Oracle E-Business Suite 12.0.6, Oracle E-Business Suite 11.5.10.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Oracle Application Management Pack for Oracle E-Business Suite 12.1.0.1.0 Fusion Middleware: Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Forms Builder 11.1.1.6.0, Oracle Application Development Framework 11.1.1.6.0, Oracle Application Development Runtime 11.1.1.6.0, Oracle Business Intelligence Publisher 11.1.1.6.0, Oracle Directory Services Manager 11.1.1.6.0, Oracle Forms 11.1.1.6.0, Oracle GoldenGate 11.1.1.1.0, 11.1.1.1.2, 11.1.1.1.1, Oracle GoldenGate Application Adapters 11.1.1.1.1, Oracle Identity and Access Management 11.1.2.0.0, 11.1.2.1.0, Oracle Identity Federation 11.1.1.6.0, Oracle Real-Time Decision Load Generator 11.1.1.7.0, Oracle Real-Time Decision Studio 11.1.1.7.0, Oracle Real-Time Decisions 11.1.1.6.0, Oracle Reports 11.1.1.6.0, Oracle Segmentation Server 11.1.1.6.0, Oracle Virtual Directory 11.1.1.6.0, Oracle Web Cache 11.1.1.6.0, Oracle WebCenter Content Imaging 11.1.1.8.0, Oracle WebCenter Content Inbound Refinery Server 11.1.1.8.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Enterprise Capture 11.1.1.8.0, Oracle WebCenter Portal 11.1.1.8.0, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: Explorer 11.1.1.8.0, Oracle WebCenter Universal Content Management 11.1.1.8.0, Reports Builder 11.1.1.6.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Sites: Developer Tools 11.1.1.8.0 FSGBU Insurance Group : Oracle Health Insurance Claims 2.13.3.0.0, 2.13.2.0.0, 2.13.1.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Tools 9.1.3.0, 9.1.2.0, 9.1.0.0 JD Edwards World: JD Edwards World Service Enablement A93SE, A931SE PeopleSoft: PeopleSoft PeopleTools 8.52 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel CRM Desktop Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel HI Web Client 8.2.2.2.0, 8.1.1.9.0, Siebel Gateway Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Outlook Add-in Client 8.2.2.2.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Web Server Extension 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Oracle Romania Summer School

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “  (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Impressions and Reactions from Alliance 2012

  - by user739873

  Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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• Taking the Plunge - or Dipping Your Toe - into the Fluffy IAM Cloud by Paul Dhanjal (Simeio Solutions)

  - by Greg Jensen

  In our last three posts, we’ve examined the revolution that’s occurring today in identity and access management (IAM). We looked at the business drivers behind the growth of cloud-based IAM, the shortcomings of the old, last-century IAM models, and the new opportunities that federation, identity hubs and other new cloud capabilities can provide by changing the way you interact with everyone who does business with you. In this, our final post in the series, we’ll cover the key things you, the enterprise architect, should keep in mind when considering moving IAM to the cloud. Invariably, what starts the consideration process is a burning business need: a compliance requirement, security vulnerability or belt-tightening edict. Many on the business side view IAM as the “silver bullet” – and for good reason. You can almost always devise a solution using some aspect of IAM. The most critical question to ask first when using IAM to address the business need is, simply: is my solution complete? Typically, “business” is not focused on the big picture. Understandably, they’re focused instead on the need at hand: Can we be HIPAA compliant in 6 months? Can we tighten our new hire, employee transfer and termination processes? What can we do to prevent another password breach? Can we reduce our service center costs by the end of next quarter? The business may not be focused on the complete set of services offered by IAM but rather a single aspect or two. But it is the job – indeed the duty – of the enterprise architect to ensure that all aspects are being met. It’s like remodeling a house but failing to consider the impact on the foundation, the furnace or the zoning or setback requirements. While the homeowners may not be thinking of such things, the architect, of course, must. At Simeio Solutions, the way we ensure that all aspects are being taken into account – to expose any gaps or weaknesses – is to assess our client’s IAM capabilities against a five-step maturity model ranging from “ad hoc” to “optimized.” The model we use is similar to Capability Maturity Model Integration (CMMI) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University. It’s based upon some simple criteria, which can provide a visual representation of how well our clients fair when evaluated against four core categories: ·         Program Governance ·         Access Management (e.g., Single Sign-On) ·         Identity and Access Governance (e.g., Identity Intelligence) ·         Enterprise Security (e.g., DLP and SIEM) Often our clients believe they have a solution with all the bases covered, but the model exposes the gaps or weaknesses. The gaps are ideal opportunities for the cloud to enter into the conversation. The complete process is straightforward: 1.    Look at the big picture, not just the immediate need – what is our roadmap and how does this solution fit? 2.    Determine where you stand with respect to the four core areas – what are the gaps? 3.    Decide how to cover the gaps – what role can the cloud play? Returning to our home remodeling analogy, at some point, if gaps or weaknesses are discovered when evaluating the complete impact of the proposed remodel – if the existing foundation wouldn’t support the new addition, for example – the owners need to decide if it’s time to move to a new house instead of trying to remodel the old one. However, with IAM it’s not an either-or proposition – i.e., either move to the cloud or fix the existing infrastructure. It’s possible to use new cloud technologies just to cover the gaps. Many of our clients start their migration to the cloud this way, dipping in their toe instead of taking the plunge all at once. Because our cloud services offering is based on the Oracle Identity and Access Management Suite, we can offer a tremendous amount of flexibility in this regard. The Oracle platform is not a collection of point solutions, but rather a complete, integrated, best-of-breed suite. Yet it’s not an all-or-nothing proposition. You can choose just the features and capabilities you need using a pay-as-you-go model, incrementally turning on and off services as needed. Better still, all the other capabilities are there, at the ready, whenever you need them. Spooling up these cloud-only services takes just a fraction of the time it would take a typical organization to deploy internally. SLAs in the cloud may be higher than on premise, too. And by using a suite of software that’s complete and integrated, you can dramatically lower cost and complexity. If your in-house solution cannot be migrated to the cloud, you might consider using hardware appliances such as Simeio’s Cloud Interceptor to extend your enterprise out into the network. You might also consider using Expert Managed Services. Cost is usually the key factor – not just development costs but also operational sustainment costs. Talent or resourcing issues often come into play when thinking about sustaining a program. Expert Managed Services such as those we offer at Simeio can address those concerns head on. In a cloud offering, identity and access services lend to the new paradigms described in my previous posts. Most importantly, it allows us all to focus on what we're meant to do – provide value, lower costs and increase security to our respective organizations. It’s that magic “silver bullet” that business knew you had all along. If you’d like to talk more, you can find us at simeiosolutions.com.

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• Oracle Cloud Applications: The Right Ingredients Baked In

  - by yaldahhakim

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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• Are there Negative Impact of opensource on commercial environment?

  - by Lostsoul

  I know this is not a good fit for Stack Overflow but wasn't sure if it was good for this site also so let me know if its not and I'll delete it. I love programming for fun but my role in my company is not technical. I have always loved the hacker culture and have been trying to drive that openness within my company from day one. My company has a very broad range of products and there are a few that are not strategic to us so I wanted to open source them (so we can focus on what makes us unique and open source the products that every firm has). Our industry does not open source(we would be the first firm to try this) and the feedback I'm getting from my management team is either 1) we'll destroy the industry or 2) all competitive commercial firms will unite against us and we'll be wiped out either way. I disagreed on both points because I think transparency will only grow our industry and our firm (think of McDonalds/KFC sharing their recipe openly, people may copy you, competitors may target you, but customers also may feel more comfortable buying your product. The value add, I believe, is in the delivery and experience not in hoarding the recipe). It's a big battle in my firm right now between the IT people who have seen the positive effects of sharing and the business people who think we'll be giving up everything (they prefer we sell parts we want to opensource, but in their defense this is standard when divesting something). Our industry is very secretive and I don't want to put anyone(even my competitors employees) out of a job yet I don't want to protect inefficient people by not being open with everyone. Yet I've seen so many amazing technologies created in interesting ways just by giving people freedom to take apart code and put it back together. I'm interested in hearing people's thoughts(doesn't have to be to my specific situation, I'm looking for the general lessons). Its a very stressful decision(but one I feel I must make) because if we go the open source route then there will be no going back. So what are your thoughts? Does open sourcing apply generally or is it only really applicable to software? Is it overall good for people in the industry and outside? I'm actually more interested in the negativeness effects(although positive are welcomed as well) Update: Long story short, although code is involved this is not so much about code as it is more about the idea of open sourcing. We are a mid sized quant hedge fund. We have some unique strategies but also have the standard long/short, arbitrage, global macro, etc.. funds. We are keeping the unique funds we have but the other stuff that everyone else has we are considering open sourcing (We have put in years of work & millions of dollars into. Our funds is pretty popular and our performance is either in first or second quartile so I suspect there will be interest but I don't know to what extent). The goal is not to get a community to work for us or anything, the goal is to let anyone who wants to tinker with it do so and create anything they want (it will not be part of our product line although I may unofficially allocate some our of staff's time to assist any community that grows). Although the code base is quite large, the value in this is the industry knowledge and approaches we have acquired (there are many books on artificial intelligence and quant trading but they are often years behind what's really going on as most firms forbid their staff from discussing what they are doing). We are also considering after we move our clients out to let the software still run and output the resulting portfolios for free as well so people can at least see the results(as long as we have avail. infrastructure). I think our main choices are, we can continue to fight for market share in a products that are becoming commoditized, we can shut the funds/products down(and keep the code but no one outside of our firm will ever learn from it) or we can open source it and let people do what they want. By open sourcing it, my idea is that the talent pool in the industry will grow because right now most of our hires have the same background (CFA, MBA, similar school, same experience,etc.. because we can't spend time training people so the industry 'standardizes' most people and thus the firms themselves start to look/act similar) but this may allow us to identify talent that has never been in the industry before (if we put a GPU license then as people learn from what we did, we can learn from what they do as well and maybe apply it to other areas of our firm). I see a lot of benefits but not many negatives while my peers at the company see the opposite.

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• What will help you get an entry-level position?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Finishing your studies and getting a great job.” Isn’t this the biggest dream of most of the young people? At the beginning you think it’s easy, but when it’s your turn, you realize that actually it’s not as easy as you thought it would be. Especially nowadays, when we’re living difficult times and finding a job is a challenge. This is why I felt lucky when I joined Oracle. Do you want to know how did I do it? My name is Markéta Kocová and I am working as a Customer Intelligence Support Intern within Oracle Prague. Before this job I have, I was focused on my studies, going also abroad for one semester in Rostock University in Germany. I decided though to gain some working experience. In November 2011, I joined Oracle, this one being my first job. I never thought I would be part of such a big company, but here I am! I have to say that I think it’s quite difficult to find a job and thus job search might be exhausting. What did help me? I think it was the networking. The more people you know, the more chances you have to find a job. This is how I’ve heard about this internship. I think internship programs are a great opportunity for young people to gain experience and also to start building a career. As companies are looking for the candidates with the best skills and some experience, it’s difficult to get a job. It’s a paradox isn’t it? You are applying for a entry-level position, but you won’t get it because they’ll be searching for someone who has experience. This is why internship is a good solution to improve your skills. You will learn many things, you might get a mentor and also perform given tasks. What else could you do? In my opinion you should invest in yourself. Try to focus on both education and skills. In order to get a good job in an international and successful company, it’s not enough a university diploma. You could learn a foreign language because it’s usually required. Employers are also looking for good computer skills, so this could be something you could take into consideration before applying to a job. There are also some personal characteristics like communication abilities, self-reliance, self-confidence or ability to solve the crisis situations that companies look at when hiring a person. You could consider attending some training in order to improve these soft skills. Getting a job is difficult, but also when you make it and get one you’ll still finding challenging to stay there. You might realize it is not the dream job, but being patient and trying to learn as much as possible will help you to achieve more. I think every experience is valuable. I’ve been through this type of situation, but the environment, my colleagues and the atmosphere in office have always been great and made me love my job! Thanks guys! If you’re searching for a job and you want to join Oracle, I recommend you to check http://campus.oracle.com

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• Oracle BI Executive Forum 2011 ?? ???????????????! Oracle Technology Day 2012 in Osaka

  - by user765123

  .NewsType1111 img{border:none; vertical-align:bottom;} .NewsType1111 p{margin:0; padding:0;} .NewsType1111 td{color:#333333; line-height:1.5; font-family:"MS P????", Osaka, Hiragino Kaku Gothic Pro; font-size:12px;} .NewsType1111 table.t10 td, .small{font-size:10px;} .NewsType1111 a:link, a:visited{color:#ff0000;} .NewsType1111 a:hover, a:active{color:#ff0000; text-decoration:none;} .NewsType1111 a.l01:link, a.l01:visited, a.l01:hover, a.l01:active{color:#333333;} .NewsType1111 span.r, td.r{color:#ff0000;} .NewsType1111 table.tbl-semi td{padding:5px;} ???????????????????????????/???????????????????????????????? ????????????????"????"?iPad 5,000?????????????????????LIXIL????????????????Oracle Exalytics In-Memory Machine??????????????????????????????????????? ??·?????????? >> ???Oracle Technology Day???????????? Oracle?????????????????????????????????????????????????????????????DB????????????????DB?????·????????????????????????????????????????????????????????Oracle??????????????????????! ??·?????????? >> ¦???????????????????¦?????????????????????????¦????????????????????????? ????????????????/????????????????????????IT????????????????????????????????????????????????????IT????????????????????????? ????????????????????????IT????????????????????????????????????????6??Oracle Fusion Middleware??????????????????????????????? ????????? ??????????? ??UFJ???????????????? UCOM? ?????? ????????????? ??????????? ??·?????????? >> ????????????????????????????????????????????????????????????????M2M(Machine to Machine)?????IT?????????????????????????????????????????????????????????????????? ??·?????????? >> ?????????????!??????????????? ? CFO for Tomorrow IFRS??????????????·????????? ? Oracle Business Intelligence ????????????BI(????????????)?? ? ??????????????????????? ?????????????????? more solutions ? ANA ????????????????????Oracle® Coherence????????????????????????????????10???? ? ?? Oracle BIEE????????????????????????????????·?????????Oracle BIEE???? ? ?????? Oracle iLearning?????????????????????????????? more success stories ? OTN?????????? 100??????????????????????????????? ? ??&?????? ???????????????????????? ?? ???? ?? 11/15?(?)15:00~17:30 ?????·???????????????????????? ??????????(??) 11/16?(?)~17?(?)9:15~17:30(17??9:30??) ???????????2011 ???UDX 4F(??) 11/16?(?)15:30~17:30 ????????????????????/????????????? ?????????????????(??) 11/16?(?)18:30~20:30 ???????????? WebLogic Server??? ??????????(??) 11/17?(?)13:30~16:40 ?19? ?! Click?????????Oracle Database ???????&?????????????????? ???????????1F?????(??) 11/17?(?)14:00~17:00 ?????????????????? ??????????(??) 11/17?(?)17:30~19:00 ???????????Oracle&JAVA?????????????? ??????????????????(???) 11/18?(?)13:30~16:40 ?20? ?! Click??????? in ????Oracle Database ???????&?????????????????? ????? 2F?????(??) 11/19?(?)~20?(?)10:00~17:00 ?????????????? 2011 Tokyo/Fall ???? 28??(???4F???)(??) 11/21?(?)~23?(?·?)?20?(?)??????? ?31? ????????? ????????????? ??????????????????????????????????(???) 11/21?(?)15:00~17:30 ?????????????,?????????????? ??????????????????(??) 11/22?(?)10:00~15:10 ??IT???? FIT????? ??????·?????(??) 11/22?(?)13:00~18:00 ?????!??????????????????????? ??????????(??) 11/22?(?)13:30~16:30 ?????????? in ?? ?10???? ?????????? 5F51???(??) 11/22?(?)15:00~17:30 ?????????????,?????????????? ??????????(??) 11/29?(?)13:00~17:00 ??????? 2011 ????·??????? ??????????(??) -- Copyright © 2011, Oracle.All Rights Reserved. ???????????? | ???????????? | ??????????/????????

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• Cannot pull correct data from a Javascript array into an HTML form

  - by Isaac

  I am trying to return the description value of the corresponding author name and book title(that are typed in the text boxes). The problem is that the first description displays in the text area no matter what. <h1>Bookland</h1> <div id="bookinfo"> Author name: <input type="text" id="authorname" name="authorname"></input><br /> Book Title: <input type="text" id="booktitle" name="booktitle"></input><br /> <input type="button" value="Find book" id="find"></input> <input type="button" value="Clear Info" id="clear"></input><br /> <textarea rows="15" cols="30" id="destin"></textarea> </div> JavaScript: var bookarray = [{Author: "Thomas Mann", Title: "Death in Venice", Description: "One of the most famous literary works of the twentieth century, this novella embodies" + "themes that preoccupied Thomas Mann in much of his work:" + "the duality of art and life, the presence of death and disintegration in the midst of existence," + "the connection between love and suffering and the conflict between the artist and his inner self." }, {Author: "James Joyce", Title: "A portrait of the artist as a young man", Description: "This work displays an unusually perceptive view of British society in the early 20th century." + "It is a social comedy set in Florence, Italy, and Surrey, England." + "Its heroine, Lucy Honeychurch, struggling against straitlaced Victorian attitudes of arrogance, narroe mindedness and sobbery, falls in love - while on holiday in Italy - with the socially unsuitable George Emerson." }, {Author: "E. M. Forster", Title: "A room with a view", Description: "This book is a fictional re-creation of the Irish writer'sown life and early environment." + "The experiences of the novel's young hero,unfold in astonishingly vivid scenes that seem freshly recalled from life" + "and provide a powerful portrait of the coming of age of a young man ofunusual intelligence, sensitivity and character. " }, {Author: "Isabel Allende", Title: "The house of spirits", Description: "Allende describes the life of three generations of a prominent family in Chile and skillfully combines with this all the main historical events of the time, up until Pinochet's dictatorship." }, {Author: "Isabel Allende", Title: "Of love and shadows", Description: "The whole world of Irene Beltran, a young reporter in Chile at the time of the dictatorship, is destroyed when" + "she discovers a series of killings carried out by government soldiers." + "With the help of a photographer, Francisco Leal, and risking her life, she tries to come up with evidence against the dictatorship." }] function searchbook(){ for(i=0; i &lt; bookarray.length; i++){ if ((document.getElementById("authorname").value &amp; document.getElementById("booktitle").value ) == (bookarray[i].Author &amp; bookarray[i].Title)){ document.getElementById("destin").value =bookarray[i].Description return bookarray[i].Description } else { return "Not Found!" } } } document.getElementById("find").addEventListener("click", searchbook, false)

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• How to optimize my PageRank calculation?

  - by asmaier

  In the book Programming Collective Intelligence I found the following function to compute the PageRank: def calculatepagerank(self,iterations=20): # clear out the current PageRank tables self.con.execute("drop table if exists pagerank") self.con.execute("create table pagerank(urlid primary key,score)") self.con.execute("create index prankidx on pagerank(urlid)") # initialize every url with a PageRank of 1.0 self.con.execute("insert into pagerank select rowid,1.0 from urllist") self.dbcommit() for i in range(iterations): print "Iteration %d" % i for (urlid,) in self.con.execute("select rowid from urllist"): pr=0.15 # Loop through all the pages that link to this one for (linker,) in self.con.execute("select distinct fromid from link where toid=%d" % urlid): # Get the PageRank of the linker linkingpr=self.con.execute("select score from pagerank where urlid=%d" % linker).fetchone()[0] # Get the total number of links from the linker linkingcount=self.con.execute("select count(*) from link where fromid=%d" % linker).fetchone()[0] pr+=0.85*(linkingpr/linkingcount) self.con.execute("update pagerank set score=%f where urlid=%d" % (pr,urlid)) self.dbcommit() However, this function is very slow, because of all the SQL queries in every iteration >>> import cProfile >>> cProfile.run("crawler.calculatepagerank()") 2262510 function calls in 136.006 CPU seconds Ordered by: standard name ncalls tottime percall cumtime percall filename:lineno(function) 1 0.000 0.000 136.006 136.006 <string>:1(<module>) 1 20.826 20.826 136.006 136.006 searchengine.py:179(calculatepagerank) 21 0.000 0.000 0.528 0.025 searchengine.py:27(dbcommit) 21 0.528 0.025 0.528 0.025 {method 'commit' of 'sqlite3.Connecti 1 0.000 0.000 0.000 0.000 {method 'disable' of '_lsprof.Profiler 1339864 112.602 0.000 112.602 0.000 {method 'execute' of 'sqlite3.Connec 922600 2.050 0.000 2.050 0.000 {method 'fetchone' of 'sqlite3.Cursor' 1 0.000 0.000 0.000 0.000 {range} So I optimized the function and came up with this: def calculatepagerank2(self,iterations=20): # clear out the current PageRank tables self.con.execute("drop table if exists pagerank") self.con.execute("create table pagerank(urlid primary key,score)") self.con.execute("create index prankidx on pagerank(urlid)") # initialize every url with a PageRank of 1.0 self.con.execute("insert into pagerank select rowid,1.0 from urllist") self.dbcommit() inlinks={} numoutlinks={} pagerank={} for (urlid,) in self.con.execute("select rowid from urllist"): inlinks[urlid]=[] numoutlinks[urlid]=0 # Initialize pagerank vector with 1.0 pagerank[urlid]=1.0 # Loop through all the pages that link to this one for (inlink,) in self.con.execute("select distinct fromid from link where toid=%d" % urlid): inlinks[urlid].append(inlink) # get number of outgoing links from a page numoutlinks[urlid]=self.con.execute("select count(*) from link where fromid=%d" % urlid).fetchone()[0] for i in range(iterations): print "Iteration %d" % i for urlid in pagerank: pr=0.15 for link in inlinks[urlid]: linkpr=pagerank[link] linkcount=numoutlinks[link] pr+=0.85*(linkpr/linkcount) pagerank[urlid]=pr for urlid in pagerank: self.con.execute("update pagerank set score=%f where urlid=%d" % (pagerank[urlid],urlid)) self.dbcommit() This function is 20 times faster (but uses a lot more memory for all the temporary dictionaries) because it avoids the unnecessary SQL queries in every iteration: >>> cProfile.run("crawler.calculatepagerank2()") 64802 function calls in 6.950 CPU seconds Ordered by: standard name ncalls tottime percall cumtime percall filename:lineno(function) 1 0.004 0.004 6.950 6.950 <string>:1(<module>) 1 1.004 1.004 6.946 6.946 searchengine.py:207(calculatepagerank2 2 0.000 0.000 0.104 0.052 searchengine.py:27(dbcommit) 23065 0.012 0.000 0.012 0.000 {meth 'append' of 'list' objects} 2 0.104 0.052 0.104 0.052 {meth 'commit' of 'sqlite3.Connection 1 0.000 0.000 0.000 0.000 {meth 'disable' of '_lsprof.Profiler' 31298 5.809 0.000 5.809 0.000 {meth 'execute' of 'sqlite3.Connectio 10431 0.018 0.000 0.018 0.000 {method 'fetchone' of 'sqlite3.Cursor' 1 0.000 0.000 0.000 0.000 {range} But is it possible to further reduce the number of SQL queries to speed up the function even more?

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• Dojo extending dojo.dnd.Source, move not happening. Ideas?

  - by Soulhuntre

  Hey all, Ok... I have a simple dojo page with the bare essentials. Three UL's with some LI's in them. The idea si to allow drag-n-drop among them but if any UL goes empty due to the last item being dragged out, I will put up a message to the user to gie them some instructions. In order to do that, I wanted to extend the dojo.dnd.Source dijit and add some intelligence. It seemed easy enough. To keep things simple (I am loading Dojo from a CDN) I am simply declating my extension as opposed to doing full on module load. The declaration function is here... function declare_mockupSmartDndUl(){ dojo.require("dojo.dnd.Source"); dojo.provide("mockup.SmartDndUl"); dojo.declare("mockup.SmartDndUl", dojo.dnd.Source, { markupFactory: function(params, node){ //params._skipStartup = true; return new mockup.SmartDndUl(node, params); }, onDndDrop: function(source, nodes, copy){ console.debug('onDndDrop!'); if(this == source){ // reordering items console.debug('moving items from us'); // DO SOMETHING HERE }else{ // moving items to us console.debug('moving items to us'); // DO SOMETHING HERE } console.debug('this = ' + this ); console.debug('source = ' + source ); console.debug('nodes = ' + nodes); console.debug('copy = ' + copy); return dojo.dnd.Source.prototype.onDndDrop.call(this, source, nodes, copy); } }); } I have a init function to use this to decorate the lists... dojo.addOnLoad(function(){ declare_mockupSmartDndUl(); if(dojo.byId('list1')){ //new mockup.SmartDndUl(dojo.byId('list1')); new dojo.dnd.Source(dojo.byId('list1')); } if(dojo.byId('list2')){ new mockup.SmartDndUl(dojo.byId('list2')); //new dojo.dnd.Source(dojo.byId('list2')); } if(dojo.byId('list3')){ new mockup.SmartDndUl(dojo.byId('list3')); //new dojo.dnd.Source(dojo.byId('list3')); } }); It is fine as far as it goes, you will notice I left "list1" as a standard dojo dnd source for testing. The problem is this - list1 will happily accept items from lists 2 & 3 who will move or copy as apprriate. However lists 2 & 3 refuce to accept items from list1. It is as if the DND operation is being cancelled, but the debugger does show the dojo.dnd.Source.prototype.onDndDrop.call happening, and the paramaters do look ok to me. Now, the documentation here is really weak, so the example I took some of this from may be way out of date (I am using 1.4). Can anyone fill me in on what might be the issue with my extension dijit? Thanks!

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• How to quickly acquire and process real time screen output

  - by Akusete

  I am trying to write a program to play a full screen PC game for fun (as an experiment in Computer Vision and Artificial Intelligence). For this experiment I am assuming the game has no underlying API for AI players (nor is the source available) so I intend to process the visual information rendered by the game on the screen. The game runs in full screen mode on a win32 system (direct-X I assume). Currently I am using the win32 functions #include <windows.h> #include <cvaux.h> class Screen { public: HWND windowHandle; HDC windowContext; HBITMAP buffer; HDC bufferContext; CvSize size; uchar* bytes; int channels; Screen () { windowHandle = GetDesktopWindow(); windowContext = GetWindowDC (windowHandle); size = cvSize (GetDeviceCaps (windowContext, HORZRES), GetDeviceCaps (windowContext, VERTRES)); buffer = CreateCompatibleBitmap (windowContext, size.width, size.height); bufferContext = CreateCompatibleDC (windowContext); SelectObject (bufferContext, buffer); channels = 4; bytes = new uchar[size.width * size.height * channels]; } ~Screen () { ReleaseDC(windowHandle, windowContext); DeleteDC(bufferContext); DeleteObject(buffer); delete[] bytes; } void CaptureScreen (IplImage* img) { BitBlt(bufferContext, 0, 0, size.width, size.height, windowContext, 0, 0, SRCCOPY); int n = size.width * size.height; int imgChannels = img->nChannels; GetBitmapBits (buffer, n * channels, bytes); uchar* src = bytes; uchar* dest = (uchar*) img->imageData; uchar* end = dest + n * imgChannels; while (dest < end) { dest[0] = src[0]; dest[1] = src[1]; dest[2] = src[2]; dest += imgChannels; src += channels; } } The rate at which I can process frames using this approach is much to slow. Is there a better way to acquire screen frames?

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• Contract developer trying to get outsourcing contract with current client.

  - by Mike

  I work for a major bank as a contract software developer. I've been there a few months, and without exception this place has the worst software practices I've ever seen. The software my team makes has no formal testing, terrible code (not reusable, hard to read, etc), minimal documentation, no defined development process and an absolutely sickening amount of waste due to bureaucratic overhead. Part of my contract is to maintain a group of thousands of very poorly written batch jobs. When one of the jobs fails (read: crashes), it's a developers job to look at the source, figure out what's wrong, fix it, and check it in. There is no quality assurance process or auditing of the results whatsoever. Once the developer says "it works" a manager signs off and it goes into production. What's disturbing is that these jobs essentially grab market data and put it into a third-party risk management system, which provides the bank with critical intelligence. I've discovered the disturbing truth that this has been happening since the 90s and nobody really has evidence the system is getting the correct data! Without going into details, an issue arose on Friday that was so horrible I actually stormed out of the place. I was ready to quit, but I decided to just get out to calm my nerves and possibly go back Monday. I've been reflecting today on how to handle this. I have realized that, in probably less than 6 months, I could (with 2 other developers) remake a large component of this system. The new system would provide them with, as primary benefits, a maintainable codebase less prone to error and a solid QA framework. To do it properly I would have to be outside the bank, the internal bureaucracy is just too much. And moreover, I think a bank is fundamentally not a place that can make good software. This is my plan. Write a report explaining in depth all the problems with their current system Explain why their software practices fail and generate a tremendous amount of error and waste. Use this as the basis for claiming the project must be developed externally. Write a high level development plan, including what resources I will require Hand 1,2,3 to my manager, hopefully he passes it up the chain. Worst case he fires me, but this isn't so bad. Convinced Executive decides to award my company a contract for the new system I have 8 years experience as a software contractor and have delivered my share of successful software products, but all working in-house for small/medium sized companies. When I read this over, I think I have a dynamite plan. But since this is the first time doing something this bold so I have my doubts. My question is, is this a good idea? If you think not, please spare no detail.

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• Experienced developer trying to get outsourcing contract with current client.

  - by Mike

  I work for a major bank as a contract software developer. I've been there a few months, and without exception this place has the worst software practices I've ever seen. The software my team makes has no formal testing, terrible code (not reusable, hard to read, etc), minimal documentation, no defined development process and an absolutely sickening amount of waste due to bureaucratic overhead. Part of my contract is to maintain a group of thousands of very poorly written batch jobs. When one of the jobs fails (read: crashes), it's a developers job to look at the source, figure out what's wrong, fix it, and check it in. There is no quality assurance process or auditing of the results whatsoever. Once the developer says "it works" a manager signs off and it goes into production. What's disturbing is that these jobs essentially grab market data and put it into a third-party risk management system, which provides the bank with critical intelligence. I've discovered the disturbing truth that this has been happening since the 90s and nobody really has evidence the system is getting the correct data! Without going into details, an issue arose on Friday that was so horrible I actually stormed out of the place. I was ready to quit, but I decided to just get out to calm my nerves and possibly go back Monday. I've been reflecting today on how to handle this. I have realized that, in probably less than 6 months, I could (with 2 other developers) remake a large component of this system. The new system would provide them with, as primary benefits, a maintainable codebase less prone to error and a solid QA framework. To do it properly I would have to be outside the bank, the internal bureaucracy is just too much. And moreover, I think a bank is fundamentally not a place that can make good software. This is my plan. Write a report explaining in depth all the problems with their current system Explain why their software practices fail and generate a tremendous amount of error and waste. Use this as the basis for claiming the project must be developed externally. Write a high level development plan, including what resources I will require Hand 1,2,3 to my manager, hopefully he passes it up the chain. Worst case he fires me, but this isn't so bad. Convinced Executive decides to award my company a contract for the new system I have 8 years experience as a software contractor and have delivered my share of successful software products, but all working in-house for small/medium sized companies. When I read this over, I think I have a dynamite plan. But since this is the first time doing something this bold so I have my doubts. My question is, is this a good idea? If you think not, please spare no detail.

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