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  • As the current draft stands, what is the most significant change the "National Strategy for Trusted Identities in Cyberspace" will provoke?

    - by mfg
    A current draft of the "National Strategy for Trusted Identities in Cyberspace" has been posted by the Department of Homeland Security. This question is not asking about privacy or constitutionality, but about how this act will impact developers' business models and development strategies. When the post was made I was reminded of Jeff's November blog post regarding an internet driver's license. Whether that is a perfect model or not, both approaches are attempting to handle a shared problem (of both developers and end users): How do we establish an online identity? The question I ask here is, with respect to the various burdens that would be imposed on developers and users, what are some of the major, foreseeable implementation issues that will arise from the current U.S. Government's proposed solution? For a quick primer on the setup, jump to page 12 for infrastructure components, here are two stand-outs: An Identity Provider (IDP) is responsible for the processes associated with enrolling a subject, and establishing and maintaining the digital identity associated with an individual or NPE. These processes include identity vetting and proofing, as well as revocation, suspension, and recovery of the digital identity. The IDP is responsible for issuing a credential, the information object or device used during a transaction to provide evidence of the subject’s identity; it may also provide linkage to authority, roles, rights, privileges, and other attributes. The credential can be stored on an identity medium, which is a device or object (physical or virtual) used for storing one or more credentials, claims, or attributes related to a subject. Identity media are widely available in many formats, such as smart cards, security chips embedded in PCs, cell phones, software based certificates, and USB devices. Selection of the appropriate credential is implementation specific and dependent on the risk tolerance of the participating entities. Here are the first considered actionable components of the draft: Action 1: Designate a Federal Agency to Lead the Public/Private Sector Efforts Associated with Achieving the Goals of the Strategy Action 2: Develop a Shared, Comprehensive Public/Private Sector Implementation Plan Action 3:Accelerate the Expansion of Federal Services, Pilots, and Policies that Align with the Identity Ecosystem Action 4:Work Among the Public/Private Sectors to Implement Enhanced Privacy Protections Action 5:Coordinate the Development and Refinement of Risk Models and Interoperability Standards Action 6: Address the Liability Concerns of Service Providers and Individuals Action 7: Perform Outreach and Awareness Across all Stakeholders Action 8: Continue Collaborating in International Efforts Action 9: Identify Other Means to Drive Adoption of the Identity Ecosystem across the Nation

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  • Moved to SSD and now getting "the disk drive for / is not ready yet"

    - by dmt0
    I moved my Ubuntu 12.04 install over to an SSD drive. Copied all directories except for the ones most often written to - var, tmp, ... Reinstalled grub into SSD by booting with live CD and following the commands in this post: How to move Ubuntu to an SSD This seemed to work fine, because when I press "e" in grub menu, I see the expected UUIDs. But right after grub I get could not log bootup: Address already in use the disk drive for / is not ready yet or not present. If I skip, I get same for /tmp /run, and other dirs If I go into manual recovery and do mount -n -o remount,rw / it turns out that everything can mount no problem. Can't get my head around this one. My fstab seems right. grub is right. AHCI in bios is enabled. Why is this happening? What can I do to fix it? When I do drop into shell from this error and get to mount things manually, how do I get the OS to continue loading? Thank you guys for any ideas you can give me. Here's what my fstab looks like right now: # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc defaults 0 0 UUID=67fc8a7a-f1db-485c-88bd-e007c214244f / ext4 defaults,noatime,discard 0 1 # swap was on /dev/sda3 during installation UUID=6bc9cd6c-46b7-43a0-bfac-bd04cc26cfb6 none swap sw 0 0 UUID=7397729b-2125-4b1d-b5eb-28866898d773 /hdd ext4 errors=remount-ro 0 1 /hdd/home /home none bind 0 0 /hdd/run /run none bind 0 0 /hdd/tmp /tmp none bind 0 0 /hdd/var /var none bind 0 0 /dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0 output from blkid: /dev/sda1: LABEL="System Reserved" UUID="EABC56C1BC568849" TYPE="ntfs" /dev/sda2: UUID="7CCC6124CC60D9C2" TYPE="ntfs" /dev/sda3: UUID="6bc9cd6c-46b7-43a0-bfac-bd04cc26cfb6" TYPE="swap" /dev/sda5: UUID="7397729b-2125-4b1d-b5eb-28866898d773" TYPE="ext4" /dev/sdb1: UUID="67fc8a7a-f1db-485c-88bd-e007c214244f" TYPE="ext4" relevant from fdisk -l: Device Boot Start End Blocks Id System /dev/sdb1 2048 115345407 57671680 83 Linux

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  • Unable to ping inside or outside network with default gateway 0.0.0.0

    - by agentroadkill
    I've been around here before and I could usually piece together everything to more or less get myself up and running, but this time I'm truly stumped. I'm trying to connect my new 14.04 install to a network, and I'm forced to be behind my college's router. Now I've tested the vary cable that is right now plugged into my Ubuntu box on a Windows, Mac OS X, and even my friend's Ubuntu 14.04 box, and they all connect no problem. I've been trying to track this down for about two days, but every time I get close to it, the bug jumps to some other piece of my connection. Anyway, as it sits ifconfig -a gives: eth2 Lninkencap:Ethernet HWaddr:00:1f:bc:08:31:1d inet addr:10.32.51.51 Bcast:10.32.51.155 Mask: 255.255.255.0 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 RX bytes:0 TX bytes:0 as well as the local loopback, but I'm assuming that is not an issue here. sudo dhclient -v eth2 returns: Listening on LPF/<hardware address of my integrated NIC, above> Sending on <same> Sending on Socket/fallback DHCPREQUEST of 10.32.51.51 on eth2 to 255.255.255.255 port 67 (xid=0x6f4a66ba) <two more lines of same> DHCPDISCOVER on eth2 to 255.255.255.255 port 67 interval 3 (xid=0x156f9fb4) <many more of above with varying intervals> No DHCPOFFERS received. Trying recorded lease 10.32.51.51 RTNETLINK answers: File exists bound: renewal in <large number> seconds If I then try ping 8.8.8.8, I get: connect: Network is unreachable /etc/resolv.conf only contains the two lines telling you not to edit it, while /etc/network/interfaces only has the loopback interface block in it. I've tried commenting out the "option rfc3442" line in /etc/dhcp/dhclient.conf which seemed to fix this issue for many people, as well as adding the line send vendor-class-indentifier "MSFT5.0" to dhclient.conf as well to tell the router I'm a windows box, in case they don't like Linux. Finally, route -n reveals: Destination Gateway Genmask Flags Metric Ref Use Iface 10.32.51.0 0.0.0.0 255.255.255.0 U 0 0 0 eth2 I would like to apologize in advance for the doubtless butchered text alignment, but I'm obviously typing this all by hand, reading from the terminal as I type commands. I'm hoping this is an interesting problem, and not something I blithely stumbled past in my (apparent) over-confidence. TIA! Quick addendum before posting: The activity light on the ethernet port are lit and one blinks during boot, but they rarely (and seemingly randomly) do so afterwards (both are dark) even while running dhclient in the foreground. When I had the Ubuntu box tethered to my MacBook earlier, I got what looked like a normal power/uplink blinking pattern, but was unable to ping one from the other.

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  • How to refactor my design, if it seems to require multiple inheritance?

    - by Omega
    Recently I made a question about Java classes implementing methods from two sources (kinda like multiple inheritance). However, it was pointed out that this sort of need may be a sign of a design flaw. Hence, it is probably better to address my current design rather than trying to simulate multiple inheritance. Before tackling the actual problem, some background info about a particular mechanic in this framework: It is a simple game development framework. Several components allocate some memory (like pixel data), and it is necessary to get rid of it as soon as you don't need it. Sprites are an example of this. Anyway, I decided to implement something ala Manual-Reference-Counting from Objective-C. Certain classes, like Sprites, contain an internal counter, which is increased when you call retain(), and decreased on release(). Thus the Resource abstract class was created. Any subclass of this will obtain the retain() and release() implementations for free. When its count hits 0 (nobody is using this class), it will call the destroy() method. The subclass needs only to implement destroy(). This is because I don't want to rely on the Garbage Collector to get rid of unused pixel data. Game objects are all subclasses of the Node class - which is the main construction block, as it provides info such as position, size, rotation, etc. See, two classes are used often in my game. Sprites and Labels. Ah... but wait. Sprites contain pixel data, remember? And as such, they need to extend Resource. But this, of course, can't be done. Sprites ARE nodes, hence they must subclass Node. But heck, they are resources too. Why not making Resource an interface? Because I'd have to re-implement retain() and release(). I am avoiding this in virtue of not writing the same code over and over (remember that there are multiple classes that need this memory-management system). Why not composition? Because I'd still have to implement methods in Sprite (and similar classes) that essentially call the methods of Resource. I'd still be writing the same code over and over! What is your advice in this situation, then?

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  • Update in Certification Exam Score Report Access Process!

    - by Richard Lefebvre
    Please note that exam results for all Oracle Certification exams will be accessed through CertView, starting October 30th, 2012. Exam results will no longer be available at the test center, or on the Pearson VUE website. Candidates will receive an email from Oracle within 30 minutes of completing the exam to let them know that their exam results are available on CertView. Candidates must have an Oracle Web Account to access CertView. This new process applies to exam results for all Oracle Certification exams - proctored and non-proctored as well beta exams. CertView, Oracle's self-service certification portal will be the partners’ one stop source for all their certification and exam history! Other benefits of this change include: driving all candidates to have an Oracle Web Account which will lead to tighter integration with Oracle University records in the future, increased security around data privacy and a higher validity rate for candidate email addresses. Existing benefits of CertView include, self-service access to exam and certification records and logos, and access to Oracle's self service certification verification. Accessing Exam Results  Returning CertView Users ·         Click the link in the email sent by Oracle or go to certview.oracle.com ·         Select the See My New Exam Results Now link to view exam results ·         Select the Print My New Exam Results Now link to print exam results  New CertView Users - Who Have An Oracle Web Account ·         First time Users must authenticate their CertView account ·         Account Authentication requires the Oracle Testing ID and email address from your Pearson VUE profile ·         Click the link in the email sent by Oracle or go to certview.oracle.com and follow the Authenticate My CertView Account link.  New CertView Users - Who Do Not Have An Oracle Web Account ·         CertView users are required to have an Oracle Web Account ·         To create an Oracle Web Account, go to certview.oracle.com and select theCreate My Oracle Web Account Now link. Then follow the remaining instructions under I do not have an Oracle Web Account on that page.

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  • Duplicate ping response when running Ubuntu as virtual machine (VMWare)

    - by Stonerain
    I have the following setup: My router - 192.168.0.1 My host computer (Windows 7) - 192.168.0.3 And Ubuntu is running as virtual machine on the host. VMWare network settings is Bridged mode. I've modified Ubuntu network settings in /etc/netowrk/interfaces, set the following config: iface eth0 inet static address 192.168.0.220 netmask 255.255.255.0 network 192.168.0.0 broadcast 192.168.0.255 gateway 192.168.0.1 Internet works correctly, I can install packages. But it gets weird if I try to ping something I get this: PING belpak.by (193.232.248.80) 56(84) bytes of data. From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=250 time=17.0 ms 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=249 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=248 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=247 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=246 time=17.0 ms (DUP! ) ^CFrom 192.168.0.1 icmp_seq=2 Time to live exceeded --- belpak.by ping statistics --- 2 packets transmitted, 1 received, +4 duplicates, +6 errors, 50% packet loss, ti me 999ms rtt min/avg/max/mdev = 17.023/17.041/17.048/0.117 ms I think even more interesting are the results of pinging the router itself: stonerain@ubuntu:~$ ping 192.168.0.1 -c 1 PING 192.168.0.1 (192.168.0.1) 56(84) bytes of data. From 192.168.0.3: icmp_seq=1 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=6.64 ms --- 192.168.0.1 ping statistics --- 1 packets transmitted, 1 received, 0% packet loss, time 0ms rtt min/avg/max/mdev = 6.644/6.644/6.644/0.000 ms But if I set -c 2: ... 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=253 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) From 192.168.0.3: icmp_seq=2 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=2 ttl=254 time=7.87 ms --- 192.168.0.1 ping statistics --- 2 packets transmitted, 2 received, +256 duplicates, 0% packet loss, time 1002ms rtt min/avg/max/mdev = 6.666/10.141/13.556/2.410 ms Pinging host machine on the other hand works absolutely correctly: no DUPs, no errors. What seems to be the problem and how can I fix it? Thank you.

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  • Got Samba, Got PyNeighbourhood but still no connection. What else do I need?

    - by Frank A
    I am sure I had already hit post before but then could only find it by backing through browser. Was it deleted? is the question too dumb, sorry that I do not know the right jargon just trying to get answers to my problem anyway have reworded stuff a bit This seems to be a number one requirement for lots of people and 2 months on from setting up my Ubuntu pc, I am still unable to get a lasting connection in either direction. Adding a windows pc to a network is so easy... just a few clicks and get on with using it all. Using all command approaches and modifying configuration files is hardly user friendly. Googling brings up thousands of solutions but mostly they are too techy or assume the user is fully aware of how to use Linux. I do realise that their must be a lot of flavours for connecting to networks. So far I have installed Samba and fiddled with its config file. The day I did all that it worked from XP to Ubuntu. When I came back two days later to transfer my data over it would not connect. Although the the share does show up in Windows (XP) My Network Places. Today I installed PyNeighbourhood and this shows the Ubuntu box and all of the shares I had created at some point on Ubuntu and it even shows this under the XP workgroup name. But instructions on setting the connection up seem to relate to an earlier version and nothing seems to work there either. (I unshared most of those test folders but they still show up her but that is another question. When I click on mount- I can only click on one on the Ubuntu machine, there is one with no name so I assume this to be my attempt to add one XP Shared drive using ipaddress, I get errors. (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", mount error(6): No such device or address Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) OK tried to find the manual referred to... only an old comment that manual would be produced for future versions. I saw in another thread that Winbind is needed as well or at least I assume as well? Totally lost again? Please help, what else needs to be installed to connect to win pcs on the network.

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  • returning a heap block by reference in c++

    - by basicR
    I was trying to brush up my c++ skills. I got 2 functions: concat_HeapVal() returns the output heap variable by value concat_HeapRef() returns the output heap variable by reference When main() runs it will be on stack,s1 and s2 will be on stack, I pass the value by ref only and in each of the below functions, I create a variable on heap and concat them. When concat_HeapVal() is called it returns me the correct output. When concat_HeapRef() is called it returns me some memory address (wrong output). Why? I use new operator in both the functions. Hence it allocates on heap. So when I return by reference, heap will still be VALID even when my main() stack memory goes out of scope. So it's left to OS to cleanup the memory. Right? string& concat_HeapRef(const string& s1, const string& s2) { string *temp = new string(); temp->append(s1); temp->append(s2); return *temp; } string* concat_HeapVal(const string& s1, const string& s2) { string *temp = new string(); temp->append(s1); temp->append(s2); return temp; } int main() { string s1,s2; string heapOPRef; string *heapOPVal; cout<<"String Conact Experimentations\n"; cout<<"Enter s-1 : "; cin>>s1; cout<<"Enter s-2 : "; cin>>s2; heapOPRef = concat_HeapRef(s1,s2); heapOPVal = concat_HeapVal(s1,s2); cout<<heapOPRef<<" "<<heapOPVal<<" "<<endl; return -9; }

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  • How to set the initial component focus

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In ADF Faces, you use the af:document tag's initialFocusId to define the initial component focus. For this, specify the id property value of the component that you want to put the initial focus on. Identifiers are relative to the component, and must account for NamingContainers. You can use a single colon to start the search from the root, or multiple colons to move up through the NamingContainers - "::" will pop out of the component's naming container and begin the search from there, ":::" will pop out of two naming containers and begin the search from there. Alternatively you can add the naming container IDs as a prefix to the component Id, e.g. nc1:nc2:comp1. http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_document.html To set the initial focus to a component located in a page fragment that is exposed through an ADF region, keep in mind that ADF Faces regions - af:region - is a naming container too. To address an input text field with the id "it1" in an ADF region exposed by an af:region tag with the id r1, you use the following reference in af:document: <af:document id="d1" initialFocusId="r1:0:it1"> Note the "0" index in the client Id. Also, make sure the input text component has its clientComponent property set to true as otherwise no client component exist to put focus on.

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  • S11 launched

    - by unixman
    Now that Oracle Solaris 11 is out, its time to do 2 things -- 1) Its time to see what's in it, what's new and why its important, and then assess why it might make sense to begin evaluating it for your needs and 2) Its time to acknowledge, give thanks to and congratulate all the R&D personnel, architects, engineers, designers and testers who've put in so much effort and energy into helping make Solaris 11 (and SunOS 5.11) what it has become -- starting way back circa 2004 and, more importantly, culminating in the recent years and months -- staying focused on the execution, unwavering in the face of various challenges. For #1 above, here are a few good things to get going with - Watch the product launch replay - Visit the Solaris 11 Spotlight section on oracle.com - Get comfortable through introductory videos and detailed "how-to" guides (ex: how to create and publish IPS packages), white papers on the new default root file system, ZFS, and reap the benefits brought on by the fundamental shift in easing the administration experience - Look at the next level of software lifecycle management that is enabled by technologies such as Automated Installer and Image Packaging System -- that dramatically address patch management-related challenges - Understand how we continue to innovate in areas of service intelligence, reliability and availability - Start to evaluate enhancements in virtualization capabilities -- whether influenced by the need to consolidate or motivated by the need to have increased service mobility across physical systems, leveraging hardware-level abstractions - Gain more control over your network-centric services through enhancements in network resource management, observability and I/O performance - Look beyond your existing infrastructure with confidence that you can re-host and transition to newer systems with the use of Solaris 10 zones running on top of Solaris 11 - Relish in the fact that you can do all this, get your data to be secure and encrypted and more, on both, SPARC and x86-based systems. - Stay informed by keeping an eye on relevant blogs, which we've begun turning up recently. - Go through a hands-on lab - Sign up to take a class or just opt to watch various videos to begin to raise your comfort level with these technologies For #2 above -- There are many ways to do that. One way is to just say "thanks" with an email, a post, or a simple card,  similar to this one seen at a Barnes and Noble store recently.  The front of the card is followed by what's inside... and as the saying goes, now more then ever "it's what's inside that counts" And here's the inside of the card: So, what are you waiting for ? Go download and try it out, and please let us know what you think of it!

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  • What do I do when my offer letter is revoked? [closed]

    - by user-1134
    I was recently contacted for an interview by, I'd say, a top 20 tech company. I aced the technical interview and was offered an internship for the summer. I was very excited about this prospect and was very prompt in submitting required documents and forms. This was not my only offer for the summer, so I let them know I needed some time to consider. I asked if I could have two weeks and they said that was fine. Meanwhile I evaluated my 3 options. I asked the respective parties about the projects I'd be working on, work life, how hours and pay worked, housing, etc. I asked about salary and the relocation stipend. Of the three offers, this offer paid the lowest, but not poorly by any means. I inquired about the wage, challanging with a higher wage request. They declined, so, I inquired about the relocation stipend, reminding them I was coming from over seas. The recruiter said he had to check and see if they could adjust the stipend since it was originally calculated from my home address. When he got back to me, he made up some story about how after "countering their offer several times", they were implying that I was declining their offer and my the offer letter was now voided! This [more than] shocked me. I've never run into this situation before. Further, they had already presented me with a signed offer letter which stated the details of the offer, including that it was valid until date X (in the future). I immediately explained I was not countering their offer, but simply trying to evaluate all my options for the summer. I asked kindly for them to allow me the original two weeks we had agreed upon. As expected, they rejected and declined to speak with me regarding the.. misunderstanding. Is this legal? Has anyone encountered this before? Did I do something wrong? What can I do to avoid this in the future?

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  • sony vaio WLAN problem using 12.04

    - by Fredrik
    I'm unable to get my WLAN to work for my Sony Vaio model VPCF23C5E No problem connecting from windows, smartphones etc. $ sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list; dmesg | grep -i firm *-network description: Wireless interface product: AR9485 Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 01 serial: 64:27:37:92:99:0f width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-29-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:16 memory:f7000000-f707ffff memory:f7080000-f708ffff *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:05:00.0 logical name: eth0 version: 06 serial: f0:bf:97:dd:b2:bd size: 1Gbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8168e-1.fw ip=192.168.1.4 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s resources: irq:50 ioport:9000(size=256) memory:e2104000-e2104fff memory:e2100000-e2103fff LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch Distributor ID: Ubuntu Description: Ubuntu 12.04.1 LTS Release: 12.04 Codename: precise Linux siriedit 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no [ 1.287449] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored [ 18.273582] [Firmware Bug]: ACPI(NGFX) defines _DOD but not _DOS Seen some proposed solution e.g. Wireless network cannot be enabled for Sony VAIO E series but answers there don't solve my problem... I'm out of ideas :-( What else can I check? update $ ifconfig -a eth0 Link encap:Ethernet HWaddr f0:bf:97:dd:b2:bd inet addr:192.168.1.4 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::f2bf:97ff:fedd:b2bd/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5072 errors:0 dropped:0 overruns:0 frame:0 TX packets:4444 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4568435 (4.5 MB) TX bytes:610624 (610.6 KB) Interrupt:50 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:1498 errors:0 dropped:0 overruns:0 frame:0 TX packets:1498 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:114156 (114.1 KB) TX bytes:114156 (114.1 KB) wlan0 Link encap:Ethernet HWaddr 64:27:37:92:99:0f inet addr:192.168.1.5 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::6627:37ff:fe92:990f/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1277 errors:0 dropped:0 overruns:0 frame:0 TX packets:472 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:483155 (483.1 KB) TX bytes:61031 (61.0 KB)

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  • Modelling highly specific business requirements

    - by AndyBursh
    How can one go about modelling highly specific business requirements, which have no precedent in the system? Take for example the following requirement: When a purchase order contains N lines, is over X value in total and is being recorded against project Y, an email needs to be sent to persons A and B with the details This requirement supplements other requirements surrounding purchase orders, but comes in at a much later date in response to some ongoing problem elsewhere in the business. Persons A and B are not part of any role or group in the system, and don't hold any specific responsibility; they are simply the two people the business has appointed to receive these emails in this very specific case. Projects are also data driven, so project Y has no special properties to distinguish it from any other project. The only way to identify it is to compare its identifier to a magic number. How can one go about modelling this kind of case without introducing too much additional complexity? That I can think of right now, there are a couple of options. Perform the checks and actions inline with the existing code. Here we find the correct spot in the code, check the conditions in the requirement and send the emails to hardcoded addresses. Of course this is fraught with issues. At the very least it stops working if one of these people leaves or changes their email address. At worst you have to ensure that any tests and test data are aware that additional actions are taken for a specific set of criteria. Introduce some form of events system. Here we introduce an eventing system, so that we might react to some event, and fulfil the requirement outside of the usual path of execution. This sounds like a cleaner solution than option 1, but the work involved is ultimately probably slightly overkill for this one small requirement. That said, having it in place does allow the system to handle these kinds of specific requirements consistently and easily in the future. Are there any other (good/better) ways of handling highly specific requirements? I mean other than telling the other parts of the business no!

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  • SQL Saturday 194 - Exeter

    - by Dave Ballantyne
    Many kudos goes to Jonathan and Annette Allen and the others on the team for confirming SQL Saturday 194 in Exeter on the 8th and 9th of March.  The event home page is here http://www.sqlsaturday.com/194/eventhome.aspx and I delighted that myself and Dave Morrison will be presenting a full day pre-con on the 8th on favourite subjects “TSQL and Internals”. Here is the full abstract : TSQL and internals - When faced with performance issues there are many lines of attack. Tuning the engine itself can get you so far, however for maximum effect you need to understand how the engine and how it translates SQL statements into performable actions. This is not a simple task, it is a massive task to deal with a multi-table join and the number of permutations can be immense. To back up this knowledge, we can create better performing TSQL and understand the impact that is has upon the engine and recognize the pitfalls and gotcha’s that exist in SQLServer. Ultimately, there is no ‘best way’ to perform a single task only many variations of ‘it depends’ , but now we can pick the most appropriate option for the required dataload. Over the years, there have been many myths and misconceptions have grown around the product, some have basis in older versions and some are just wrong. Continuing to build on the knowledge given so far these issue will be explored and broken down and proved or disproved. Finally we will look to the future and explore SQL Server 2012 and the new functionality that that brings and some of the common uses that we will be able to address. After completion of this days pre-con, attendees will have a more complete knowledge of execution plans, and how they relate to the physical and logical actions that SQLServer will be executing on their behalf. The attendees will also have a more rounded and fuller knowledge of TSQL and the implications of incorrectly defining a query. Dave is a fountain of knowledge on execution plans and optimizer internals and ,though i may flatter myself, I’m no shrinking violet when it comes to TSQL and such matters.  I hope that if you cant join us, then there are other pre-cons available from other experts in their fields that may ‘float you boat’ too.  The pre-con page is http://sqlsouthwest.co.uk/SQLSaturday_precon.htm Also, excitingly, this pre-con day is sponsored by Fusion-IO which is a great boon for the day. If you want a more of this then i am offering a 2 day TSQL course starting on the 19th of March. More details on this are available here

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  • eSTEP Newsletter for October 2013 Now Available

    - by Cinzia Mascanzoni
    The October'13 issue of our Newsletter is now available. The issue contains information on the following topics: Oracle Open World Summary Oracle Cloud: Oracle Engineered Systems Oracle Database and Middleware Oracle Applications and Software as a Service Oracle Industries Oracle Partners and the "Internet of Things" JavaOne News MySQL News Corporate News Create Your HR Strategic Vision at Oracle HCM World Oracle Database Protection Redefined A Preview: Oracle Database Backup Logging Recovery Appliance Oracle closed Tekelec acquisition Congratulations to ORACLE TEAM USA! Tech sectionARC M6 Oracle's SPARC M6 Oracle SuperCluster M6-32 - Oracle’s Most Scalable Engineered System Oracle Multitenant on SPARC Servers and Oracle Solaris Oracle Database 12c Enterprise Edition: Plug into the Cloud Oracle In-Memory Database Cache Oracle Virtual Compute Appliance New Benchmark-Results published (Sept. 2013) Video Interview: Elasticity, the Biggest Challenge Facing Data Centers Today Tech blog Announcing New Sun Storage 2500-M2 Drives SPARC Product Line Update ZFS RAID Calculator v6 What ships with ODA X3-2? Tech Article: Oracle Multitenant on SPARC Servers and Oracle Solaris New release of Sun Rack II capacity calculator available Announcing: Oracle Solaris Cluster Product Bulletin, September 2013 Learning & events Planned TechCasts Quarterly Partner Update Live Webcast: Simplify and Accelerate Oracle Database deployment with Oracle VM Templates Join us for OTN's Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence. Learn from OOW 2013 what is going on in Virtualization How to Implementing Early Arriving Facts in ODI, Part I and Part II: Proof of Concept Overview Multi-Factor Authentication in Oracle WebLogic Using multi-factor authentication to protect web applications deployed on Oracle WebLogic. If Virtualization Is Free, It Can't Be Any Good—Right? Looking beyond System/HW SOA and User Interfaces Overcoming the challenges to developing user interfaces in a service oriented References Vodafone Romania Improves Business Agility and Customer Satisfaction, with 10x Faster Business Intelligence Delivery and 12x Faster Processing Emirates Integrated Telecommunications Captures 47% Market Share in a Competitive Market, Thanks to 24/7 Availability Home Credit and Finance Bank Accelerates Getting New Banking Products to Market Extra A Conversation with Java Champion Johan Vos You can find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below. URL: http://launch.oracle.com/ PIN: eSTEP_2011 Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab.

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  • Are they asking too much of me?

    - by Tesserex
    Or am I just whining? Background: I work for a "startup," which I put in air quotes because the company has been around for 4 years. We have about 40 employees in three offices, 9 here plus some part time. We have a good amount of investment and bring in about 75% of what we spend (so not profitable just yet.) Standard work week is supposed to be about 60 hours, but they justify that as we have to be online when our international (Taiwan and Vietnam) offices are awake. When I started the job 6 months ago, I spent about a month prototyping an iphone app and did really well on my own. They also found out about my facebook applications and how many users they got. Putting 2 and 2 together (and winding up at -7) they realized 1. I'm independent and innovative (because I was able to use stackoverflow to answer my iOS questions instead of bugging my superiors) and 2. I must have an eye for marketing (since my fb apps grew totally organically without me doing any advertising), and assigned me to a project optimizing adwords campaigns. Today I got reviewed, and then chewed out, by our CEO for not totally rocking this project. Now I thought I was doing ok, but the CEO said the project is stagnant and they're expecting more from me. But since it's a startup, they play loose with job roles and I've had plenty of other things to do in the past three months. Every time I ask what's most important, I get conflicting responses depending who I ask, and the end result is that almost everything has equal priority - high. I could go on about how I don't think adwords is worthwhile for us since our profit margin is so slim, and how we should be trying to improve our website first, but that's not the point. I also have explained to the office director (who originally assigned me the project, not the CEO) that I don't actually know anything about marketing, I'm just a decent programmer, but they think my general smarts will prove capable of tackling this challenge. The CEO also clarified that he wants a more technical and algorithmic approach to the problem. So is there something I can do to address this? Combined with my existing and confusing workload, should I be raising an issue? Or should I do the grown up thing and give it my all, asking for help when I need it and hoping for the best? Sorry if this is very rant-ish.

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  • New RUP Patch for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM)

    - by LuciaC
    Just released - the 12.1.3 Rollup (RUP) Patch 17525552:R12.PRC_PF.B for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM). Who should apply this patch? Anyone that is on Release 12.1.3 and is using  iSupplier Portal, Sourcing or Supplier Lifecycle Management (SLM) functionality. The following areas have had major fixes: Prospective Supplier Guided Navigation: The train-navigation is introduced for prospective supplier registration so that prospective suppliers can see all steps needed to successfully register themselves. Supplier Registration Workflow Enhancement: With this release, provided the Approval Management Engine (AME) action required notifications for supplier approval, so that all workflow related features can be enabled. Vacation rules can be set, approvals can be forwarded and more information can be requested through the notification itself.  Additionally AME parallel Approval support for Supplier Registration approvals has been added. Reinstate Supplier Request: Allow buyer to reopen/reinstate the rejected supplier. Supplier is able to access their previously rejected registration again and make changes and resubmit request. Contact Address Association: The prospective supplier is allowed to associate addresses with contacts (including Primary) during the prospective supplier registration process. Primary Contact Enhancement: The prospective supplier can be registered without creating a user account for the primary contact. Mandatory Attributes: In the negotiation requirement creation page, the lookup meaning of 'Internal' has been changed to 'Internal Optional', and a new lookup value with meaning as 'Internal Required' has been added. The values available in the 'Type' dropdown now are Display Only, Internal Optional, Internal Required, Supplier Optional and Supplier Required.  So now during supplier evaluations, internal user response can be set as mandatory by using Internal Required type during requirement creation. Notifications to Supplier:  When the supplier saves and submits their supplier registration request, then a notification with a registration status page link will be sent for further access.  When the buyer approves, rejects or returns the request, the supplier will be notified in an email with the current status. There are also 10 major enhancements included in this RUP. For information about this RUP; including, the fixes and enhancements included, how to access and apply the patch, performing an impact analysis on your system, and testing recommendations, see Doc ID 1591198.1.  Don’t delay apply the patch today!

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  • Java @Contented annotation to help reduce false sharing

    - by Dave
    See this posting by Aleksey Shipilev for details -- @Contended is something we've wanted for a long time. The JVM provides automatic layout and placement of fields. Usually it'll (a) sort fields by descending size to improve footprint, and (b) pack reference fields so the garbage collector can process a contiguous run of reference fields when tracing. @Contended gives the program a way to provide more explicit guidance with respect to concurrency and false sharing. Using this facility we can sequester hot frequently written shared fields away from other mostly read-only or cold fields. The simple rule is that read-sharing is cheap, and write-sharing is very expensive. We can also pack fields together that tend to be written together by the same thread at about the same time. More generally, we're trying to influence relative field placement to minimize coherency misses. Fields that are accessed closely together in time should be placed proximally in space to promote cache locality. That is, temporal locality should condition spatial locality. Fields accessed together in time should be nearby in space. That having been said, we have to be careful to avoid false sharing and excessive invalidation from coherence traffic. As such, we try to cluster or otherwise sequester fields that tend to written at approximately the same time by the same thread onto the same cache line. Note that there's a tension at play: if we try too hard to minimize single-threaded capacity misses then we can end up with excessive coherency misses running in a parallel environment. Theres no single optimal layout for both single-thread and multithreaded environments. And the ideal layout problem itself is NP-hard. Ideally, a JVM would employ hardware monitoring facilities to detect sharing behavior and change the layout on the fly. That's a bit difficult as we don't yet have the right plumbing to provide efficient and expedient information to the JVM. Hint: we need to disintermediate the OS and hypervisor. Another challenge is that raw field offsets are used in the unsafe facility, so we'd need to address that issue, possibly with an extra level of indirection. Finally, I'd like to be able to pack final fields together as well, as those are known to be read-only.

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  • core.* files eating up server space (~50MB)

    - by skytreader
    I'm renting server space from someone and, upon logging in my control panel after quite sometime, noticed an abnormal spike (~50MB) in the disk usage. Upon investigating, I found a lot of core.* files scattered around my public_html directory. Each one is more than 5MB in size but no more than 6MB. The * part is all numbers (in programming regex, that should be core\.\d+). I downloaded one and checked the contents. There was a lot of balderdash characters (NUL mostly, but also a scattering of ETB, ETX, STX) but there's this block of readable text which says: This text is part of the internal format of your mail folder, and is not a real message. It is created automatically by the mail system software. If deleted, important folder data will be lost, and it will be re-created with the data reset to initial values. Pretty self-explanatory. A few blocks above the text are some more readable messages that look like logs but is sandwiched in between non printable characters. I've extracted some below. Scan not valid for mh mailboxes Bogus character 0x%x in news state Can't rewrite news state %.80s Error closing backup news state %.80s No state for newsgroup %.80s found Now, a few concerns: Am I under attack? The messages seem to be about my webmail but I don't use my personal webmail that much---only for a vanity email address and an inbox for an outdated comments system. However, lately, I seem to notice a spike in the spam for my vanity mail. (Note: the comments system is covered by a captcha but every now and then some get through. My vanity email has a spam filter but it isn't as good as I'd like). Next, if this is a feature, can I turn it off? Is it advisable to? I've only 150MB so you see why I'm fretting over a 50MB spike. Some final details: my only server-side scripts are in PHP. The directory which accumulated the most number of these core files is the one containing the Wordpress-managed subdomain of my site. I manage my server through CPanel. Lastly, I decided to delete this files and after some checking nothing seems amiss in my websites nor in my mail. They are indeed the ones responsible for the ~50MB spike as my disk space usage is back to expected.

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  • Security Alert for CVE-2012-4681 Released

    - by Eric P. Maurice
    Hi, this is Eric Maurice again! Oracle has just released Security Alert CVE-2012-4681 to address 3 distinct but related vulnerabilities and one security-in-depth issue affecting Java running in desktop browsers.  These vulnerabilities are: CVE-2012-4681, CVE-2012-1682, CVE-2012-3136, and CVE-2012-0547.  These vulnerabilities are not applicable to standalone Java desktop applications or Java running on servers, i.e. these vulnerabilities do not affect any Oracle server based software. Vulnerabilities CVE-2012-4681, CVE-2012-1682, and CVE-2012-3136 have each received a CVSS Base Score of 10.0.  This score assumes that the affected users have administrative privileges, as is typical in Windows XP.  Vulnerability CVE-20120-0547 has received a CVSS Base Score of 0.0 because this vulnerability is not directly exploitable in typical user deployments, but Oracle has issued a security-in-depth fix for this issue as it can be used in conjunction with other vulnerabilities to significantly increase the overall impact of a successful exploit. If successfully exploited, these vulnerabilities can provide a malicious attacker the ability to plant discretionary binaries onto the compromised system, e.g. the vulnerabilities can be exploited to install malware, including Trojans, onto the targeted system.  Note that this malware may in some instances be detected by current antivirus signatures upon its installation.  Due to the high severity of these vulnerabilities, Oracle recommends that customers apply this Security Alert as soon as possible.  Furthermore, note that the technical details of these vulnerabilities are widely available on the Internet and Oracle has received external reports that these vulnerabilities are being actively exploited in the wild.    Developers should download the latest release at http://www.oracle.com/technetwork/java/javase/downloads/index.html   Java users should download the latest release of JRE at http://java.com, and of course   Windows users can take advantage of the Java Automatic Update to get the latest release. For more information: The Advisory for Security Alert CVE-2012-4681 is located at http://www.oracle.com/technetwork/topics/security/alert-cve-2012-4681-1835715.html  Users can verify that they’re running the most recent version of Java by visiting: http://java.com/en/download/installed.jsp    Instructions on removing older (and less secure) versions of Java can be found at http://java.com/en/download/faq/remove_olderversions.xml   

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  • Collision detection doesn't work for automated elements in XNA 4.0

    - by NDraskovic
    I have a really weird problem. I made a 3D simulator of an "assembly line" as a part of a college project. Among other things it needs to be able to detect when a box object passes in front of sensor. I tried to solve this by making a model of a laser and checking if the box collides with it. I had some problems with BoundingSpheres of models meshes so I simply create a BoundingSphere and place it in the same place as the model. I organized them into a list of BoundingSpheres called "spheres" and for each model I create one BoundingSphere. All models except the box are static, so the box object has its own BoundingSphere (not a member of the "spheres" list). I also implemented a picking algorithm that I use to start the movement. This is the code that checks for collision: if (spheres.Count != 0) { for (int i = 1; i < spheres.Count; i++) { if (spheres[i].Intersects(PickingRay) != null && Microsoft.Xna.Framework.Input.ButtonState.Pressed == Mouse.GetState().LeftButton) { start = true; break; } if (BoxSphere.Intersects(spheres[i]) && start) { MoveBox(0, false);//The MoveBox function receives the direction (0) and a bool value that dictates whether the box should move or not (false means stop) start = false; break; } if (start /*&& Microsoft.Xna.Framework.Input.ButtonState.Pressed == Mouse.GetState().LeftButton*/ && !BoxSphere.Intersects(spheres[i])) { MoveBox(0, true); break; } } The problem is this: When I use the mouse to move the box (the commented part in the third if condition) the collision works fine (I have another part of code that I removed to simplify my question - it calculates the "address" of the box, and by that number I know that the collision is correct). But when I comment it (like in this example) the box just passes trough the lasers and does not detect the collision (the idea is that the box stops at each laser and the user passes it forth by clicking on the appropriate "switch"). Can you see the problem? Please help, and if you need more informations I will try to give them. Thanks

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  • Is is possible to get a patch included in the current release? If so, how?

    - by Oli
    So a while back I reported a bug in Compiz's Place Window plugin. It's a fairly major regression for people affected by it: mainly those using Gnome-Fallback, judging by the reports. A patch surfaced a short time later. I created a PPA for testing and everybody involved so far is reporting the issues are fixed. It even fixes another bug. I've done testing with a standard Unity desktop and can say (for my testing) no adverse effects were visible. I want to get this pushed to Ubuntu right now for two main reasons: I'm selfish. I don't want to need to update my PPA every time a new version of Compiz is pushed to 12.04. I don't want Ubuntu users seeing their windows flying around because of a silly little bug. I want this patch pushed to Ubuntu's version of Compiz as soon as possible, so we can mark these bugs fixed and move on with our lives. Whose leg do I have to hump to get this pulled into Ubuntu right now? I don't maintain this project and it's an upstream thing but it's fairly integral to Ubuntu. I could go to Compiz but I imagine that if they accept the patch, it'll be months (at least a release) before it's anywhere near Ubuntu. And when I do find the right person, how can I make the process as slick as possible for them? I want them to see my request, go "Yup, that all looks great, done" and that be it. I don't want seventeen rounds of emails addressing aspects of the patch. More importantly, I don't want to waste their time either. And what do I have to provide them? My packaging skills are... lamentable. This was my first attempt at patching a package for redistribution so I've probably made every single packaging error known to man. Will they be happy with the original patch (so they can apply it themselves) or should I repackage things so the diff/changelog is a little cleaner (it took me a few goes and the versioning is all over the place). Note: This question is about Compiz but I'd prefer if answers could address other styles of package too so we have an authoritative and comprehensive thread of how to get things fixed.

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  • Asynchronously returning a hierarchal data using .NET TPL... what should my return object "look" like?

    - by makerofthings7
    I want to use the .NET TPL to asynchronously do a DIR /S and search each subdirectory on a hard drive, and want to search for a word in each file... what should my API look like? In this scenario I know that each sub directory will have 0..10000 files or 0...10000 directories. I know the tree is unbalanced and want to return data (in relation to its position in the hierarchy) as soon as it's available. I am interested in getting data as quickly as possible, but also want to update that result if "better" data is found (better means closer to the root of c:) I may also be interested in finding all matches in relation to its position in the hierarchy. (akin to a report) Question: How should I return data to my caller? My first guess is that I think I need a shared object that will maintain the current "status" of the traversal (started | notstarted | complete ) , and might base it on the System.Collections.Concurrent. Another idea that I'm considering is the consumer/producer pattern (which ConcurrentCollections can handle) however I'm not sure what the objects "look" like. Optional Logical Constraint: The API doesn't have to address this, but in my "real world" design, if a directory has files, then only one file will ever contain the word I'm looking for.  If someone were to literally do a DIR /S as described above then they would need to account for more than one matching file per subdirectory. More information : I'm using Azure Tables to store a hierarchy of data using these TPL extension methods. A "node" is a table. Not only does each node in the hierarchy have a relation to any number of nodes, but it's possible for each node to have a reciprocal link back to any other node. This may have issues with recursion but I'm addressing that with a shared object in my recursion loop. Note that each "node" also has the ability to store local data unique to that node. It is this information that I'm searching for. In other words, I'm searching for a specific fixed RowKey in a hierarchy of nodes. When I search for the fixed RowKey in the hierarchy I'm interested in getting the results FAST (first node found) but prefer data that is "closer" to the starting point of the hierarchy. Since many nodes may have the particular RowKey I'm interested in, sometimes I may want to get a report of ALL the nodes that contain this RowKey.

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  • "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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  • List of common pages to have in the footer [closed]

    - by user359650
    I would like to post this question as a reference for webmasters wondering what pages they should include in the footer. I will use answers to complete my initial list: About us / About MyCompany / MyCompany About / About us: description about the company, its mission, and its vision. History: summary of milestones achieved by the company. The team / Management / Board of directors: depending on size of the company there may be one of more pages describing the people involved in the company, depending on their position. Awards: list of awards received by the company if any. In the press / They're talking about us: list of links to external websites, usually highly regarded news websites, which mentioned the company in one of their articles. Media Wallpapers: wallpapers with company logo in different colors and formats that fans can set as desktop image for their computer. logos: company logo in different colors and formats that websites/blogs posting about the website can use for illustration purposes. Media kits: documents, usually in PDF format summarizing the key company figures and facts that journalists can download and read to get a quick overview of the company. Misc Contact / Contact us: contact details the company is prepared to disclose if any (address, email, phone) or contact form. Careers / Jobs / Join us: list of open vacancies with contact form to apply. Investors / Partners / Publishers: information and contact forms for companies willing to become Investors/Partners/Publishers or login page to access portal restricted to those who already are. FAQ: list of common questions and answers to guide users and reduce number of support requests. Follow us / Community Facebook / Twitter / Google+: links to the company's pages/accounts on various social networks. Legal Terms / Terms of use / Terms & Conditions: rules users must follow when browsing the website. Privacy / Privacy Statement: explanations as to how the company deals with users' personal data and what users can do about it (request information to be deleted...). cookies: page that starts appearing on more and more websites due to new regulation (notably EU) imposing more transparency and control for users about cookies (e.g. BBC cookie page). Any input is welcome PS: if someone with enough rep could add the footer tag that would be great (min. 300 required).

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