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  • Drupal Modules for SEO & Content

    - by Aditi
    When we talk about Drupal SEO, there are two things to consider one is about the relevant SEO practices and about appropriate Drupal Modules available. Optimizing your website for search engines is one of the most important aspect of launching & promoting your website especially if ranking matters to you. Understanding SEO For starters, you have begin with Keyword research and then optimize your content according to your findings by tagging, meta tags etc, Drupal modules once installed help you manage a lot of such parameters. Identifying the target keywords Using the Page Title and Token modules PathAuto configuration <H1> heading tags Optimizing Drupal’s default robots.txt file Etc. While Drupal gives you a lot of ability to make your website content worthy & search engine friendly it is important for you to make sure you are not crossing the line or you could get penalized. Modules Overview Drupal Power is at its best when you have these modules & great brain working together. The basic SEO improvements can be achieved easily with the modules enlisted below, but you can win magical rankings if you use them logically & wisely. Understanding your keyword competition & enhancing your content is the basic key to success and ofcourse the modules: Pathauto Automatically create search enging friendly readable URLS from tokens. A token is a piece of data from content, say the author’s username, or the content’s title. For example mysite.com/an-article, rather than mysite.com/node/114 for every node you make. NodeWords Amazingly useful drupal module that allows you to create custom meta tags and descriptions for your nodes, which gives you the ability to target specific keywords and phrases. Page Title Enables you to set an alternative title for the <title></title> tags and for the <h1></h1> tags on a node. Global Redirect Manage content duplication, 301 redirects, and URL validation with this small, but powerful module. Taxonomy manager Make large additions, or changes to taxonomy very easy. This module provides a powerful interface for managing taxonomies. A vocabulary gets displayed in a dynamic tree view, where parent terms can be expanded to list their nested child terms or can be collapsed. robotstxt A robots.txt file is vital for ensuring that search engine spiders don’t index the unwanted areas of your site. This Drupal module gives you the ability to manage your robots.txt file through the CMS admin. xmlsitemap An XML Sitemap lets the search engines index your website content. This module helps in generating and maintaining a complete sitemap for your website and gives you control over exactly which parts of the site you want to be included in the index. It even gives you the ability to automatically submit your sitemap to Google, Yahoo!, Ask.com and Windows Live every time you update a node or at specific interval. Node Import This module allows you to import a set of nodes from a Comma Seperated Values (CSV) or Tab Seperated Values (TSV) text file. Makes it easy to import hundreds-thousands of csv rows and you get to tie up these rows to CCK fields (or locations), and it can file it under the right taxonomy hierarchy. This is Super life saver module.

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  • Is Agile the new micromanagement?

    - by Smith James
    This question has been cooking in my head for a while so I wanted to ask those who are following agile/scrum practices in their development environments. My company has finally ventured into incorporating agile practices and has started out with a team of 4 developers in an agile group on a trial basis. It has been 4 months with 3 iterations and they continue to do it without going fully agile for the rest of us. This is due to the fact that management's trust to meet business requirements with a quite a bit of ad hoc type request from high above. Recently, I talked to the developers who are part of this initiative; they tell me that it's not fun. They are not allowed to talk to other developers by their Scrum master and are not allowed to take any phone calls in the work area (which maybe fine to an extent). For example, if I want to talk to my friend for kicks who is in the agile team, I am not allowed without the approval of the Scrum master; who is sitting right next to the agile team. The idea of all this or the agile is to provide a complete vacuum for agile developers from any interruptions and to have them put in good 6+ productive hours. Well, guys, I am no agile guru but what I have read Yahoo agile rollout document and similar for other organizations, it gives me a feeling that agile is not cheap. It require resources and budget to instill agile into the teams and correct issue as they arrive to put them back on track. For starters, it requires training for developers and coaching for managers and etc, etc... The current Scrum master was a manager who took a couple days agile training class paid by the management is now leading this agile team. I have also heard in the meeting that agile manifesto doesn't dictate that agile is not set in stones and is customized differently for each company. Well, it all sounds good and reason. In conclusion, I always thought the agile was supposed to bring harmony in the development teams which results in happy developers. However, I am getting a very opposite feeling when talking to the developers in the agile team. They are unhappy that they cannot talk anything but work, sitting quietly all day just working, and they feel it's just another way for management to make them work more. Tell me please, if this is one of the examples of good practices used for the purpose of selfish advantage for more dollars? Or maybe, it's just us the developers like me and this agile team feels that they don't like to work in an environment where they only breathe work because they are at work. Thanks. Edit: It's a company in healthcare domain that has offices across US. It definitely feels like a cowboy style agile which makes me really not wanting to go for agile at all, esp at my current company. All of it has to do with the management being completely cheap. Cutting out expensive coffee for cheaper version, emphasis on savings and being productive while staying as lean as possible. My feeling is that someone in the management behind the door threw out this idea, that agile makes you produce more so we can show our bosses we're producing more with the same headcount. Or, maybe, it will allow us to reduce headcount if that's the case. EDITED: They are having their 5 min daily meeting. But not allowed to chat or talk with someone outside of their team. All focus is on work.

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  • A Letter for Your CEO About Social Marketing’s Future

    - by Mike Stiles
    We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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  • Keepin’ It Simple with StorageTek SL150

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are your customers archive and data protection environments getting out of hand?  Are they looking for a little simplicity in their lives? How about some scalability? Or are they looking for a way to save on capital and operational expenses? If you answered yes to any of these, then  Oracle's new StorageTek SL150 Modular Tape Library is the product for you. It beats the competition in terms of simplicity, scalability and savings, and provides some seriously wallet friendly revenue opportunities for you. If the long-term service annuities on the SL150 aren’t convincing enough, then the resale margins, rebates and follow-on revenue from modular upgrades will be!  The SL150 simplifies StorageTek’s tape portfolio by replacing three products with one scalable solution that  provides an entry point for repeat business within accounts. The SL150 expands your potential storage customer base to smaller companies with low cost, simple upgrades and streamlined management that help alleviate key customer pain points. With the SL150, your customers will be able to simplify growth of their archive and data protection environments with small entry configurations and 10x growth, something that would require multiple box swaps across up to three product categories with competitive products. With the SL150, Oracle can help you provide greater customer satisfaction with  Simplicity, Scalability and Savings! We know you’re probably wondering how you can get started and sell this new and magnificent product… Well, look no further because the only thing you need to do is complete the SL150 Guided Learning Paths (GLPs). For some extra insight, watch the video below on the new StorageTek SL150 modular tape library, and don’t forget to ‘tweet’ this post, and share it on Facebook to spread the good news! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Wishing you Simplicity, Scalability and Savings, The OPN Communications Team

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  • Rotate a Video 90 degrees with VLC or Windows Live Movie Maker

    - by DigitalGeekery
    Have you ever captured video with your cell phone or camcorder only to discover when you play it back on your computer that the video is rotated 90 degrees? Or maybe you shot it that way on purpose because you preferred portrait style to a landscape view? Before you go straining your neck or flipping your monitor on it’s side to watch your video, we’ll show you a few easier methods. If you simply want to rotate the video while you watch it, we’ll show you how to accomplish that with VLC Media Player. If you want to convert the video so it is rotated permanently, we’ll show you how to do that with Windows Live Movie Maker and output your video as a WMV file. Rotate and Watch a Video in VLC Download, install, and run VLC Media Player. (See download link below)   Open your video file by going to Media  > Open File… and browsing for your file. Or, by just dragging and dropping your video onto the VLC player.   Choose Tools from the Menu bar and select Effects and Filters. On the Video Effects tab, tick the Transform checkbox and choose your degrees of rotation. The video is rotated counter-clockwise, so to rotate clockwise 90 degrees you’ll want to choose Rotate by 270 degrees.   Now you can enjoy your video the way it was intended to be viewed. Rotate and Convert the Video with Windows Live Movie Maker Starting with Windows 7, Windows Movie Maker no longer comes pre-installed with the OS. It’s now part of the Windows Live suite that is available as a separate, free download for Windows 7 and Vista. (Windows XP is not supported) You can find the link to our detailed instruction on how to install Windows Live at the end of the article. To add your video files to Windows Movie Maker, click on Add videos and photos on the Home tab, or drag and drop the video into the blank area on the right side of the application. Next, you’ll need to rotate the video. Staying on the Home tab, click on the Rotate right 90° or Rotate left 90°.   You’ll see your video is now oriented properly on the left.   To save and convert your video to WMV format, click the Movie Maker tab just to the left of the Home tab. Hover your cursor over Save movie, and then select your output settings. You also have the option to burn directly to DVD. Browse for a location to save it and rename the output file if you’d like. Click Save. You’ll be notified when the file is complete. Now you’ll have your video properly oriented in WMV file format.   These are two rather easy ways to accomplish rotating your video. Unfortunately, Windows Live Movie Maker doesn’t give you a lot of  options for output. If you want to output to a file, your only choice is WMV format or DVD. However, previous versions will also allow you to export to AVI. How-To Geek’s Install Windows Live Essentials In Windows 7 Article. Download Windows Live Download VLC Media Player Similar Articles Productive Geek Tips How to Make/Edit a movie with Windows Movie Maker in Windows VistaCreate and Author DVDs in Windows 7Family Fun: Share Photos with Photo Gallery and Windows Live SpacesInstall Windows Live Essentials In Windows 7Add Network Support to Windows Live MovieMaker TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awesome Lyrics Finder for Winamp & Windows Media Player Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images Get Wildlife Photography Tips at BBC’s PhotoMasterClasses

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  • Sun Fire X4800 M2 Posts World Record x86 SPECjEnterprise2010 Result

    - by Brian
    Oracle's Sun Fire X4800 M2 using the Intel Xeon E7-8870 processor and Sun Fire X4470 M2 using the Intel Xeon E7-4870 processor, produced a world record single application server SPECjEnterprise2010 benchmark result of 27,150.05 SPECjEnterprise2010 EjOPS. The Sun Fire X4800 M2 server ran the application tier and the Sun Fire X4470 M2 server was used for the database tier. The Sun Fire X4800 M2 server demonstrated 63% better performance compared to IBM P780 server result of 16,646.34 SPECjEnterprise2010 EjOPS. The Sun Fire X4800 M2 server demonstrated 4% better performance than the Cisco UCS B440 M2 result, both results used the same number of processors. This result used Oracle WebLogic Server 12c, Java HotSpot(TM) 64-Bit Server 1.7.0_02, and Oracle Database 11g. This result was produced using Oracle Linux. Performance Landscape Complete benchmark results are at the SPEC website, SPECjEnterprise2010 Results. The table below compares against the best results from IBM and Cisco. SPECjEnterprise2010 Performance Chart as of 3/12/2012 Submitter EjOPS* Application Server Database Server Oracle 27,150.05 1x Sun Fire X4800 M2 8x 2.4 GHz Intel Xeon E7-8870 Oracle WebLogic 12c 1x Sun Fire X4470 M2 4x 2.4 GHz Intel Xeon E7-4870 Oracle Database 11g (11.2.0.2) Cisco 26,118.67 2x UCS B440 M2 Blade Server 4x 2.4 GHz Intel Xeon E7-4870 Oracle WebLogic 11g (10.3.5) 1x UCS C460 M2 Blade Server 4x 2.4 GHz Intel Xeon E7-4870 Oracle Database 11g (11.2.0.2) IBM 16,646.34 1x IBM Power 780 8x 3.86 GHz POWER 7 WebSphere Application Server V7 1x IBM Power 750 Express 4x 3.55 GHz POWER 7 IBM DB2 9.7 Workgroup Server Edition FP3a * SPECjEnterprise2010 EjOPS, bigger is better. Configuration Summary Application Server: 1 x Sun Fire X4800 M2 8 x 2.4 GHz Intel Xeon processor E7-8870 256 GB memory 4 x 10 GbE NIC 2 x FC HBA Oracle Linux 5 Update 6 Oracle WebLogic Server 11g Release 1 (10.3.5) Java HotSpot(TM) 64-Bit Server VM on Linux, version 1.7.0_02 (Java SE 7 Update 2) Database Server: 1 x Sun Fire X4470 M2 4 x 2.4 GHz Intel Xeon E7-4870 512 GB memory 4 x 10 GbE NIC 2 x FC HBA 2 x Sun StorageTek 2540 M2 4 x Sun Fire X4270 M2 4 x Sun Storage F5100 Flash Array Oracle Linux 5 Update 6 Oracle Database 11g Enterprise Edition Release 11.2.0.2 Benchmark Description SPECjEnterprise2010 is the third generation of the SPEC organization's J2EE end-to-end industry standard benchmark application. The SPECjEnterprise2010 benchmark has been designed and developed to cover the Java EE 5 specification's significantly expanded and simplified programming model, highlighting the major features used by developers in the industry today. This provides a real world workload driving the Application Server's implementation of the Java EE specification to its maximum potential and allowing maximum stressing of the underlying hardware and software systems. The workload consists of an end to end web based order processing domain, an RMI and Web Services driven manufacturing domain and a supply chain model utilizing document based Web Services. The application is a collection of Java classes, Java Servlets, Java Server Pages, Enterprise Java Beans, Java Persistence Entities (pojo's) and Message Driven Beans. The SPECjEnterprise2010 benchmark heavily exercises all parts of the underlying infrastructure that make up the application environment, including hardware, JVM software, database software, JDBC drivers, and the system network. The primary metric of the SPECjEnterprise2010 benchmark is jEnterprise Operations Per Second ("SPECjEnterprise2010 EjOPS"). This metric is calculated by adding the metrics of the Dealership Management Application in the Dealer Domain and the Manufacturing Application in the Manufacturing Domain. There is no price/performance metric in this benchmark. Key Points and Best Practices Sixteen Oracle WebLogic server instances were started using numactl, binding 2 instances per chip. Eight Oracle database listener processes were started, binding 2 instances per chip using taskset. Additional tuning information is in the report at http://spec.org. See Also Oracle Press Release -- SPECjEnterprise2010 Results Page Sun Fire X4800 M2 Server oracle.com OTN Sun Fire X4270 M2 Server oracle.com OTN Sun Storage 2540-M2 Array oracle.com OTN Oracle Linux oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN WebLogic Suite oracle.com OTN Disclosure Statement SPEC and the benchmark name SPECjEnterprise are registered trademarks of the Standard Performance Evaluation Corporation. Sun Fire X4800 M2, 27,150.05 SPECjEnterprise2010 EjOPS; IBM Power 780, 16,646.34 SPECjEnterprise2010 EjOPS; Cisco UCS B440 M2, 26,118.67 SPECjEnterprise2010 EjOPS. Results from www.spec.org as of 3/27/2012.

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  • Start/Stop Window Service from ASP.NET page

    - by kaushalparik27
    Last week, I needed to complete one task on which I am going to blog about in this entry. The task is "Create a control panel like webpage to control (Start/Stop) Window Services which are part of my solution installed on computer where the main application is hosted". Here are the important points to accomplish:[1] You need to add System.ServiceProcess reference in your application. This namespace holds ServiceController Class to access the window service.[2] You need to check the status of the window services before you explicitly start or stop it.[3] By default, IIS application runs under ASP.NET account which doesn't have access rights permission to window service. So, Very Important part of the solution is: Impersonation. You need to impersonate the application/part of the code with the User Credentials which is having proper rights and permission to access the window service. If you try to access window service it will generate "access denied" error.The alternatives are: You can either impersonate whole application by adding Identity tag in web.cofig as:        <identity impersonate="true" userName="" password=""/>This tag will be under System.Web section. the "userName" and "password" will be the credentials of the user which is having rights to access the window service. But, this would not be a wise and good solution; because you may not impersonate whole website like this just to have access window service (which is going to be a small part of code).Second alternative is: Only impersonate part of code where you need to access the window service to start or stop it. I opted this one. But, to be fair; I am really unaware of the code part for impersonation. So, I just googled it and injected the code in my solution in a separate class file named as "Impersonate" with required static methods. In Impersonate class; impersonateValidUser() is the method to impersonate a part of code and undoImpersonation() is the method to undo the impersonation. Below is one example:  You need to provide domain name (which is "." if you are working on your home computer), username and password of appropriate user to impersonate.[4] Here, it is very important to note that: You need to have to store the Access Credentials (username and password) which you are going to user for impersonation; to some secured and encrypted format. I have used Machinekey Encryption to store the value encrypted value inside database.[5] So now; The real part is to start or stop a window service. You are almost done; because ServiceController class has simple Start() and Stop() methods to start or stop a window service. A ServiceController class has parametrized constructor that takes name of the service as parameter.Code to Start the window service: Code to Stop the window service: Isn't that too easy! ServiceController made it easy :) I have attached a working example with this post here to start/stop "SQLBrowser" service where you need to provide proper credentials who have permission to access to window service.  hope it would helps./.

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  • Changing the action of a hyperlink in a Silverlight RichTextArea

    - by Marc Schluper
    The title of this post could also have been "Move over Hyperlink, here comes Actionlink" or "Creating interactive text in Silverlight." But alas, there can be only one. Hyperlinks are very useful. However, they are also limited because their action is fixed: browse to a URL. This may have been adequate at the start of the Internet, but nowadays, in web applications, the one thing we do not want to happen is a complete change of context. In applications we typically like a hyperlink selection to initiate an action that updates a part of the screen. For instance, if my application has a map displayed with some text next to it, the map would react to a selection of a hyperlink in the text, e.g. by zooming in on a location and displaying additional locational information in a popup. In this way, the text becomes interactive text. It is quite common that one company creates and maintains websites for many client companies. To keep maintenance cost low, it is important that the content of these websites can be updated by the client companies themselves, without the need to involve a software engineer. To accommodate this scenario, we want the author of the interactive text to configure all hyperlinks (without writing any code). In a Silverlight RichTextArea, the default action of a Hyperlink is the same as a traditional hyperlink, but it can be changed: if the Command property has a value then upon a click event this command is called with the value of the CommandParameter as parameter. How can we let the author of the text specify a command for each hyperlink in the text, and how can we let an application react properly to a hyperlink selection event? We are talking about any command here. Obviously, the application would recognize only a specific set of commands, with well defined parameters, but the approach we take here is generic in the sense that it pertains to the RichTextArea and any command. So what do we require? We wish that: As a text author, I can configure the action of a hyperlink in a (rich) text without writing code; As a text author, I can persist the action of a hyperlink with the text; As a reader of persisted text, I can click a hyperlink and the configured action will happen; As an application developer, I can configure a control to use my application specific commands. In an excellent introduction to the RichTextArea, John Papa shows (among other things) how to persist a text created using this control. To meet our requirements, we can create a subclass of RichTextArea that uses John's code and allows plugging in two command specific components: one to prompt for a command definition, and one to execute the command. Since both of these plugins are application specific, our RichTextArea subclass should not assume anything about them except their interface. public interface IDefineCommand { void Prompt(string content, // the link content Action<string, object> callback); // the method called to convey the link definition } public interface IPerformCommand : ICommand {} The IDefineCommand plugin receives the content of the link (the text visible to the reader) and displays some kind of control that allows the author to define the link. When that's done, this (possibly changed) content string is conveyed back to the RichTextArea, together with an object that defines the command to execute when the link is clicked by the reader of the published text. The IPerformCommand plugin simply implements System.Windows.Input.ICommand. Let's use MEF to load the proper plugins. In the example solution there is a project that contains rudimentary implementations of these. The IDefineCommand plugin simply prompts for a command string (cf. a command line or query string), and the IPerformCommand plugin displays a MessageBox showing this command string. An actual application using this extended RichTextArea would have its own set of commands, each having their own parameters, and hence would provide more user friendly application specific plugins. Nonetheless, in any case a command can be persisted as a string and hence the two interfaces defined above suffice. For a Visual Studio 2010 solution, see my article on The Code Project.

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  • Juju stuck in "pending" state when using LXC

    - by Andre
    So I'm trying to get started with Juju, and tried to do this locally using LXC. I followed the instructions here: How do I configure juju for local usage? Unfortunately this doesn't seem to work for me. status shows the following: $ juju status machines: 0: agent-state: running dns-name: localhost instance-id: local instance-state: running services: mysql: charm: cs:precise/mysql-1 relations: db: - wordpress units: mysql/0: agent-state: pending machine: 0 public-address: null wordpress: charm: cs:precise/wordpress-0 exposed: true relations: db: - mysql units: wordpress/0: agent-state: pending machine: 0 open-ports: [] public-address: null 2012-05-10 14:09:38,155 INFO 'status' command finished successfully As you can see the agent-state is 'pending' and there is no public address where I'm able to access the newly created site. Am I missing something here? UPDATE: Tried destroying the environment an doing everything again (multiple times). This is the output for debug-log: ~$ juju debug-log 2012-05-11 08:50:23,790 INFO Enabling distributed debug log. 2012-05-11 08:50:23,806 INFO Tailing logs - Ctrl-C to stop. 2012-05-11 08:50:42,338 Machine:0: juju.agents.machine DEBUG: Units changed old:set([]) new:set(['mysql/0']) 2012-05-11 08:50:42,339 Machine:0: juju.agents.machine DEBUG: Starting service unit: mysql/0 ... 2012-05-11 08:50:42,459 Machine:0: unit.deploy DEBUG: Downloading charm cs:precise/mysql-1 to /home/andre/.juju/data/andre-local/charms 2012-05-11 08:50:42,620 Machine:0: unit.deploy DEBUG: Using <juju.machine.unit.UnitContainerDeployment object at 0x9c54b6c> for mysql/0 in /home/andre/.juju/data/andre-local 2012-05-11 08:50:42,648 Machine:0: unit.deploy DEBUG: Starting service unit mysql/0... 2012-05-11 08:50:42,649 Machine:0: unit.deploy DEBUG: Creating master container... 2012-05-11 08:54:33,992 Machine:0: unit.deploy DEBUG: Created master container andre-local-0-template 2012-05-11 08:54:33,993 Machine:0: unit.deploy INFO: Creating container mysql-0... 2012-05-11 08:56:18,760 Machine:0: unit.deploy INFO: Container created for mysql/0 2012-05-11 08:56:19,466 Machine:0: unit.deploy DEBUG: Charm extracted into container 2012-05-11 08:56:19,569 Machine:0: unit.deploy DEBUG: Starting container... 2012-05-11 08:56:22,707 Machine:0: unit.deploy INFO: Started container for mysql/0 2012-05-11 08:56:22,707 Machine:0: unit.deploy INFO: Started service unit mysql/0 2012-05-11 08:56:23,012 Machine:0: juju.agents.machine DEBUG: Units changed old:set(['mysql/0']) new:set(['wordpress/0', 'mysql/0']) 2012-05-11 08:56:23,039 Machine:0: juju.agents.machine DEBUG: Starting service unit: wordpress/0 ... 2012-05-11 08:56:23,154 Machine:0: unit.deploy DEBUG: Downloading charm cs:precise/wordpress-0 to /home/andre/.juju/data/andre-local/charms 2012-05-11 08:56:23,396 Machine:0: unit.deploy DEBUG: Using <juju.machine.unit.UnitContainerDeployment object at 0x9c519cc> for wordpress/0 in /home/andre/.juju/data/andre-local 2012-05-11 08:56:23,620 Machine:0: unit.deploy DEBUG: Starting service unit wordpress/0... 2012-05-11 08:56:23,621 Machine:0: unit.deploy INFO: Creating container wordpress-0... 2012-05-11 08:58:24,739 Machine:0: unit.deploy INFO: Container created for wordpress/0 2012-05-11 08:58:25,163 Machine:0: unit.deploy DEBUG: Charm extracted into container 2012-05-11 08:58:25,397 Machine:0: unit.deploy DEBUG: Starting container... 2012-05-11 08:58:27,982 Machine:0: unit.deploy INFO: Started container for wordpress/0 2012-05-11 08:58:27,983 Machine:0: unit.deploy INFO: Started service unit wordpress/0 This is the result for the status command (with verbose flag): ~$ juju -v status 2012-05-11 08:51:53,464 DEBUG Initializing juju status runtime 2012-05-11 08:51:53,625:4030(0xb7345b00):ZOO_INFO@log_env@658: Client environment:zookeeper.version=zookeeper C client 3.3.5 2012-05-11 08:51:53,625:4030(0xb7345b00):ZOO_INFO@log_env@662: Client environment:host.name=andre-ufo 2012-05-11 08:51:53,625:4030(0xb7345b00):ZOO_INFO@log_env@669: Client environment:os.name=Linux 2012-05-11 08:51:53,625:4030(0xb7345b00):ZOO_INFO@log_env@670: Client environment:os.arch=3.2.0-24-generic-pae 2012-05-11 08:51:53,625:4030(0xb7345b00):ZOO_INFO@log_env@671: Client environment:os.version=#37-Ubuntu SMP Wed Apr 25 10:47:59 UTC 2012 2012-05-11 08:51:53,626:4030(0xb7345b00):ZOO_INFO@log_env@679: Client environment:user.name=andre 2012-05-11 08:51:53,626:4030(0xb7345b00):ZOO_INFO@log_env@687: Client environment:user.home=/home/andre 2012-05-11 08:51:53,626:4030(0xb7345b00):ZOO_INFO@log_env@699: Client environment:user.dir=/home/andre 2012-05-11 08:51:53,626:4030(0xb7345b00):ZOO_INFO@zookeeper_init@727: Initiating client connection, host=192.168.122.1:41779 sessionTimeout=10000 watcher=0xb7780620 sessionId=0 sessionPasswd=<null> context=0x9242ee8 flags=0 2012-05-11 08:51:53,627:4030(0xb6b90b40):ZOO_INFO@check_events@1585: initiated connection to server [192.168.122.1:41779] 2012-05-11 08:51:53,649:4030(0xb6b90b40):ZOO_INFO@check_events@1632: session establishment complete on server [192.168.122.1:41779], sessionId=0x1373ae057d90007, negotiated timeout=10000 2012-05-11 08:51:53,651 DEBUG Environment is initialized. machines: 0: agent-state: running dns-name: localhost instance-id: local instance-state: running services: mysql: charm: cs:precise/mysql-1 relations: db: - wordpress units: mysql/0: agent-state: pending machine: 0 public-address: null wordpress: charm: cs:precise/wordpress-0 relations: db: - mysql units: wordpress/0: agent-state: pending machine: 0 public-address: null

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  • Installing SharePoint 2010 in one machine with built in database

    - by sreejukg
    It is very easy to deploy SharePoint 2010 in a single server using the built-in database. Normally one need to choose such installation for evaluation purposes. When installing with default settings, setup installs Microsoft SQL server 2008 express database along with SharePoint. After installing SharePoint, you need to run SharePoint products and technology configuration wizard which will install central admin website and creates the configuration database and content database for SharePoint sites. Limitations 1. You can not perform this installation on a domain controller 2. The maximum size for express edition database is 4 GB SharePoint 2010 only supports 64 bit operating systems. The installation steps are for windows server r2 64 bit enterprise edition. Installation steps The first screen for the installation is as follows As a first step you need to install the s/w prerequisites. Click on the corresponding link Click next, here you have to agree on the license terms. Select the checkbox and then click next. The installation will starts. The progress will be updated in the screen. This may take some time as during this process, there are some components needs to be downloaded from internet. Make sure you are connected to the internet, then only the installation will become a success. If any error occurs, it will display the error, you need to configure in order to continue. If everything ok you will receive the following success page. Click finish to exit the installation window. Now from the first screen, select Install SharePoint server. This will install SharePoint and SQL server 2008 express edition. First you need to enter the product key for SharePoint. Enter the product key and clicks continue. Now you need to accept the license agreement. Select the checkbox and click on continue. Select the installation type you want.   Now click on the standalone button. In production scenario, you need to select the server farm installation. This article only cover the first option, installing server farm is not in the scope of this article. Once you click on the standalone, the installation starts and you can view the progress as below. If any error occurred during installation, you will get the details and link to the log file. Refer log file and fix the corresponding issue and then start the installation again. If installation completes without any error, you will see the below screen. Make sure you selected the check box “Run the SharePoint products Configuration Wizard now” and click close. The SharePoint products configuration wizard starts. Click next; you will get the following warning Click yes and the configuration steps starts. You can view the progress for each step. Once completed the below screen appears to the user. Click finish to complete the installation. Now SharePoint installation is completed. You can navigate to SharePoint central administration website from the administrative tools and start building your portal. Good luck

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  • Don&rsquo;t Kill the Password

    - by Anthony Trudeau
    A week ago Mr. Honan from Wired.com penned an article on security he titled “Kill the Password: Why a String of Characters Can’t Protect Us Anymore.” He asserts that the password is not effective and a new solution is needed. Unfortunately, Mr. Honan was a victim of hacking. As a result he has a victim’s vendetta. His conclusion is ill conceived even though there are smatterings of truth and good advice. The password is a security barrier much like a lock on your door. In of itself it’s not guaranteeing protection. You can have a good password akin to a steel reinforced door with the best lock money can buy, or you can have a poor password like “password” which is like a sliding lock like on a bathroom stall. But, just like in the real world a lock isn’t always enough. You can have a lock, security system, video cameras, guard dogs, and even armed security guards; but none of that guarantees your protection. Even top secret government agencies can be breached by someone who is just that good (as dramatized in movies like Mission Impossible). And that’s the crux of it. There are real hackers out there that are that good. Killer coding ninja monkeys do exist! We still have locks on our doors, because they still serve their role. Passwords are no different. Security doesn’t end with the password. Most people would agree that stuffing your mattress with your life savings isn’t a good idea even if you have the best locks and security system. Most people agree its safest to have the money in a bank. Essentially this is compartmentalization. Compartmentalization extends to the online world as well. You’re at risk if your online banking accounts are linked to the same account as your social networks. This is especially true if you’re lackadaisical about linking those social networks to outside sources including apps. The object here is to minimize the damage that can be done. An attacker should not be able to get into your bank account, because they breached your Twitter account. It’s time to prioritize once you’ve compartmentalized. This simply means deciding how much security you want for the different compartments which I’ll call security zones. Social networking applications like Facebook provide a lot of security features. However, security features are almost always a compromise with privacy and convenience. It’s similar to an engineering adage, but in this case it’s security, convenience, and privacy – pick two. For example, you might use a safe instead of bank to store your money, because the convenience of having your money closer or the privacy of not having the bank records is more important than the added security. The following are lists of security do’s and don’ts (these aren’t meant to be exhaustive and each could be an article in of themselves): Security Do’s: Use strong passwords based on a phrase Use encryption whenever you can (e.g. HTTPS in Facebook) Use a firewall (and learn to use it properly) Configure security on your router (including port blocking) Keep your operating system patched Make routine backups of important files Realize that if you’re not paying for it, you’re the product Security Don’ts Link accounts if at all possible Reuse passwords across your security zones Use real answers for security questions (e.g. mother’s maiden name) Trust anything you download Ignore message boxes shown by your system or browser Forget to test your backups Share your primary email indiscriminately Only you can decide your comfort level between convenience, privacy, and security. Attackers are going to find exploits in software. Software is complex and depends on other software. The exploits are the responsibility of the software company. But your security is always your responsibility. Complete security is an illusion. But, there is plenty you can do to minimize the risk online just like you do in the physical world. Be safe and enjoy what the Internet has to offer. I expect passwords to be necessary just as long as locks.

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  • Listen to Online Radio with Antenna

    - by Asian Angel
    Are you looking for some fresh new music to listen to at home or at work? With Antenna you can listen to online radio stations from all over the world. Note: Requires Adobe AIR (download link at bottom of article). Antenna in Action Once you have completed the installation and started Antenna up this is the window that you will see. The left side will have a “browsing pane” where you can search for the stations that you would like to listen to using the various categories. Based on the stations that you choose the background map will change location to match the stations locations. Here is a closer look at the “Categories Bar”. For our first example we used the “Country Category” to find our first station to listen to. When you choose a country you will be presented with a list of the stations available for that country. To start listening to a particular station just double click on the appropriate entry line. A closer look at the “browser pane” with our first station playing. Notice the “Reliability Indicator” that will be available for each listing…some may be better than others and you can use this to choose the best streaming stations from the list. In the upper left corner you will notice three icons…each will open a small pop-up window with a specific purpose. The first icon will open up the “About Window”. If you need to contact Antenna’s creator or would like to place a request for a station to be added to the app then this is the best way to do it. The second icon will open up a Antenna specific chat window. The third icon will allow you to set a default location and make adjustments to some of the app’s settings. Recording Audio The “Recording Function” is the only area where we experienced some “quirkiness” with the app. To start recording press the “Round White Button”… Note: Based on feedback on the app creator’s webpage some people have experienced the same problem as we did during our tests with the app failing to complete the recordings. Hopefully this bug will be fixed with the next release. Once recording has started the button will turn red. Click on the button again to stop recording. Once you have stopped recording you will see the following message window appear and the main window will be shaded over with a whitish color until you click “OK”. Conclusion Regardless of the slight quirkiness in recording online music Antenna more than makes up for it with the terrific selection of online stations and streaming capability. New fresh music for you to listen to is only a click or two away… Links Download Antenna (Antenna Homepage) Download Antenna at Softpedia Download Adobe AIR Similar Articles Productive Geek Tips Listen to Local FM Radio in Windows 7 Media CenterListen to Over 100,000 Radio Stations in Windows Media CenterListen To XM Radio with Windows Media Center in Windows 7Listen and Record Over 12,000 Online Radio Stations with RadioSureWeekend Fun: Watch Television on Your PC with AnyTV TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Will it Blend? iPad Edition Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos Add a Custom Title in IE using Spybot or Spyware Blaster When You Need to Hail a Taxi in NYC Live Map of Marine Traffic

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  • WSS 3.0/MOSS 2007 Active Directory Forms Based Authentication PeoplePicker no users found

    - by John Haigh
    WSS 3.0/MOSS 2007 Active Directory Forms Based Authentication PeoplePicker no users found After finding these steps online from http://dattard.blogspot.com/2008/11/active-directory-forms-based.html in order to setup Active Directory Forms Based Authentication I was all set to complete this task, except for one problem. These steps are missing one very important vital step in order for FBA to work with Active Directory. A supplement to step 3 before granting access in step 5 through the people picker. You need to specify the Active Directory Provider Name to the people picker, otherwise you will not be able specify users through the Policy for Web Application. <PeoplePickerWildcards>       <clear />          <add key="ADMembershipProvider" value="%" />     </PeoplePickerWildcards> Recently we needed to use Forms Based Authentication with Active Directory from an Extranet. This is how we got it to work. 1. Extend the Web Application Instead of tweaking the internal web app, Extend the web application you want to expose to the Extranet, giving it the required host headers etc. 2. Configure SharePoint Central Admin to use FBA for the "new" Web Applications Login to SharePoint Central Admin Go to Application Management / Application Security / Authentication Providers and Change the Web Application to the one which needs to be configured for Forms Based Authentication Click zone / default, change authentication type to forms and enter ActiveDirectoryMemebershipProvider under membership provider name ( for example , "ADMembershipProvider") and save this change 3. Update the web.config of SharePoint Central admin site under configuration node <connectionStrings> <add name="ADConnectionString" connectionString="LDAP://DynamicsAX.local/CN=Users,DC=DynamicsAX,DC=local /> </connectionStrings> under system.web node <membership defaultProvider="ADMembershipProvider"> <providers> <add name="ADMembershipProvider" type="System.Web.Security.ActiveDirectoryMembershipProvider,System.Web,Version=2.0.0.0,Culture=neutral,PublicKeyToken=b03f5f7f11d50a3a" connectionStringName="ADConnectionString" connectionUsername="xxx" connectionPassword="yyy" enableSearchMethods="true" attributeMapUsername="sAMAccountName"/> </providers> </membership> 4.Update the web.config of SharePoint Web application Repeat step 3 for the web.config of the SharePoint webapplication to be configured for Forms Based Authentication Change the authentication in web.config to <authentication mode="Forms"> <forms loginUrl="/_layouts/login.aspx"></forms> </authentication> 5. Grant Access on the extended Web Application Your extranet web application is now configured to use FBA. However, until users, who will be accessing the site via FBA, are given permissions for the site, it will be inaccessible to them. To get started, open your browser and navigate to your farm’s Central Administration site. Click on Application Management and then click on Policy for Web Application. Make sure that you are working on the extranet web application. Do the following steps: Click on Add Users. In the Zones drop down, select the appropriate Extranet zone. IMPORTANT: If you select the incorrect zone, you may not be able to resolve user names. Hence, the zone you select must match the zone of the web application that is configured to use FBA. Click the Next button. In the Users edit box, type the name of the FBA user whom you wish to have full control for the site. Click the Resolve link next to the Users edit box. If the web application's FBA information has been configured correctly, the name will resolve and become underlined. Check the Full Control checkbox. Click the Finish button.

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  • Why Cornell University Chose Oracle Data Masking

    - by Troy Kitch
    One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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  • New Release Overview Part 2

    - by brian.harrison
    To continue our discussion of the next release of WCI, lets take a look at a few other new features that have been developed and tested. Password Management With customer implementations starting to go more external, we were finding that these customers wanted to use the native users within the portal because the customer did not want to provide an LDAP server that is externally facing. However, the portal does not provide anything close to the same level of password policy that a standard LDAP environment would provide. With that being the case, we made the decision to provide the same kind of password policies directly within WCI that a standard LDAP environment would have. Password Expiration - In how many days will a password expire which will force the user to change their password? Also, in how many days prior to expiration with the user be notified that their password is about the expire? Password Rotation - How many of your previous passwords will you not be able to use when changing your password? Password Policies - What are the requirements for the password that is being created by the user? Number of Characters Numbers Required Symbols Required Capitalization Required Easily Configurable - Configuration is handled through the Portal Settings utility within Administration. All options are available on the main page of the utility. In addition to the configuration options that were mention above, there has also been a complete rewrite of the Change Password screen to provide better information to the user when they are changing their password. The Change Password will now provide a red light/green light listing of all the policies the user must meet for the changed password to be successful. As the user is typing the password, the red lights will change to green lights as the policies as met. In addition, text will show next to the password text box stating what policy has not been met yet. NOTE: The password policy functionality is not held within the User Editor page within Administration. We did not want to remove the option for Administrators to change a user's password on the fly in the case of a password reset situation. Miscellaneous Features In addition to the Password Management feature, there are a few other features that are related to WCI that should be mentioned. Consolidated Installer - Instead of having up to 12 or 13 different installers, one for each of the main products and separate services, we are going to only provide two installers. One that will be used for Collaboration and its respective images. The second will contain WCI and all of the relevant services required for a WCI architecture as well as the IDK, .NET App Accelerator, SharePoint Console as well as all Content Web Services and Identity Services. Updated Documentation - Most of us are aware that the documentation hasn't been properly kept up to date with the last couple of releases. We are doing everything that we can to remedy this with the next release by consolidating and reviewing everything that is available. We are making sure to fill in the gaps that are already there, add in all documentation for the functionality as well as clearing anything that is no longer valid based on the newly released version. I hope that you enjoyed reading through this new release information. Next time we will start to talk about the new functionality that will be available within the next release of Collaboration. If there is anything in particular that you would like to get more detail about, then please don't hesitate to send me a comment.

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  • Book Review: Programming Windows Identity Foundation

    - by DigiMortal
    Programming Windows Identity Foundation by Vittorio Bertocci is right now the only serious book about Windows Identity Foundation available. I started using Windows Identity Foundation when I made my first experiments on Windows Azure AppFabric Access Control Service. I wanted to generalize the way how people authenticate theirselves to my systems and AppFabric ACS seemed to me like good point where to start. My first steps trying to get things work opened the door to whole new authentication world for me. As I went through different blog postings and articles to get more information I discovered that the thing I am trying to use is the one I am looking for. As best security API for .NET was found I wanted to know more about it and this is how I found Programming Windows Identity Foundation. What’s inside? Programming WIF focuses on architecture, design and implementation of WIF. I think Vittorio is very good at teaching people because you find no too complex topics from the book. You learn more and more as you read and as a good thing you will find that you can also try out your new knowledge on WIF immediately. After giving good overview about WIF author moves on and introduces how to use WIF in ASP.NET applications. You will get complete picture how WIF integrates to ASP.NET request processing pipeline and how you can control the process by yourself. There are two chapters about ASP.NET. First one is more like introduction and the second one goes deeper and deeper until you have very good idea about how to use ASP.NET and WIF together, what issues you may face and how you can configure and extend WIF. Other two chapters cover using WIF with Windows Communication Foundation (WCF) band   Windows Azure. WCF chapter expects that you know WCF very well. This is not introductory chapter for beginners, this is heavy reading if you are not familiar with WCF. The chapter about Windows Azure describes how to use WIF in cloud applications. Last chapter talks about some future developments of WIF and describer some problems and their solutions. Most interesting part of this chapter is section about Silverlight. Who should read this book? Programming WIF is targeted to developers. It does not matter if you are beginner or old bullet-proof professional – every developer should be able to be read this book with no difficulties. I don’t recommend this book to administrators and project managers because they find almost nothing that is related to their work. I strongly recommend this book to all developers who are interested in modern authentication methods on Microsoft platform. The book is written so well that I almost forgot all things around me when I was reading the book. All additional tools you need are free. There is also Azure AppFabric ACS test version available and you can try it out for free. Table of contents Foreword Acknowledgments Introduction Part I Windows Identity Foundation for Everybody 1 Claims-Based Identity 2 Core ASP.NET Programming Part II Windows Identity Foundation for Identity Developers 3 WIF Processing Pipeline in ASP.NET 4 Advanced ASP.NET Programming 5 WIF and WCF 6 WIF and Windows Azure 7 The Road Ahead Index

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  • How to install SharePoint Server 2013 Preview

    - by ybbest
    The Office 2013 and SharePoint Server 2013 Preview is announced yesterday and as a SharePoint Developer, I am really excited to learn all the new features and capabilities. Today I will show you how to install the preview. 1. Create a service account called SP2013Install and give this account Dbcreator and SecurityAdmin in SQL Server 2012 2. You need to run the following script to set the ‘maxdegree of parellism’ setting to the required value of 1 in SQL Server 2012(using sysadmin privilege) before configure the SharePoint Farm. Otherwise , you might get the error ‘This SQL Server Instance does not have the required maxdegree of parellism setting of 1’ sp_configure 'show advanced options', 1; GO RECONFIGURE WITH OVERRIDE; GO sp_configure 'max degree of parallelism', 1; GO RECONFIGURE WITH OVERRIDE; GO 3. Download the SharePoint preview from here and I am going to install it on Windows Server 2008R2 with SQL2012. 4. Click the Install software prerequisites, this works fine with the internet connection. (However, if you do not have internet connection, it is a bit tricky to install window azure AppFabric as it has to be installed using the prerequisite installer. Your computer might reboot a few times in the process.) 5.After the prerequisites are installed `completely, you can then install the Preview. Click the Install SharePoint Server and Enter the Product key you get from the Preview download page. 6. Accept the License terms and Click Next. 7. Leave the default path for the file location. 8. You can now start the installation process 9. After binary files are installed, you then can configure your farm using the farm configuration wizard. 10.Specify the Database server and the install account 11. Specify SharePoint farm passphrase. 12 Specify the port number , you should choose your own favorite port number. 13. Choose Create a New Server Farm and click next. 14. Double-check with the settings and click Next to Configure the farm install. 15. Finally, your farm is configured successfully and you now are able to go to your Central Admin site http://sp2010:6666/ 16. You should configure the services manually or automate using PowerShell (If you like to understand why,you can read the blog post here) ,however I will use the wizard to configure automatically here  as  this is a test machine. After the configuration is complete, you now be able to see your SharePoint Site. 17.To start the evaluate the Preview , you need to install Visual Studio 2012 RC , Microsoft Office Developer Tools for Visual Studio 2012,SharePoint 2013 Designer Preview , Office 2013 Preview. References: Download SharePoint2013 Server 2013 Download Microsoft Visio Professional 2013 Preview Install SharePoint 2013 Preview Hardware and software requirements for SharePoint 2013 Preview SharePoint 2013 IT Pro and Developer training materials released Plan for SharePoint 2013 Preview Microsoft Office Developer Tools for Visual Studio 2012 SharePoint 2013 Preview Office365 for the SharePoint 2013 preview SharePoint Designer 2013 Download: Microsoft Office 2013 Preview Language Pack Try Office

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  • Announcing the ASP.NET and Web Tools 2012.2 Release Candidate

    - by ScottGu
    This week the ASP.NET and Visual Web Developer teams delivered the Release Candidate of the ASP.NET and Web Tools 2012.2 update (formerly ASP.NET Fall 2012 Update BUILD Prerelease). This update extends the existing ASP.NET runtime and adds new web tooling to Visual Studio 2012. Whether you use Web Forms, MVC, Web API, or any other ASP.NET technology, there is something cool in this update for you. You can download and install the RC today: http://www.asp.net/vnext. Great ASP.NET Enhancements This update adds new ASP.NET templates and features, including: New ASP.NET MVC templates. Creating Facebook applications just became easier using the new Facebook Application template. In just a few easy steps you can create a Facebook application that gets data from the logged in user as well as integrates with their friends. A new Single Page Application template allows developers to build interactive client-side web apps using Knockout, jQuery, and ASP.NET Web API. Real-time communication support with ASP.NET SignalR.  This enables you to easily take advantage of the new WebSocket support in .NET 4.5, while also automatically degrading to long-polling and other protocols for older clients.  If you haven’t tried SignalR yet you should – it is awesome. New ASP.NET Web API functionality, including support for OData, integrated tracing, and automatically generating help page documentation for your API. New ASP.NET Friendly URL functionality. This new feature makes it very easy for Web Forms developers to generate cleaner looking URLs (without the .aspx extension). The Friendly URLs feature also makes it easier for developers to add mobile support to their applications with support for mobile .ASPX pages and  supporting switching between desktop and mobile views. It can be used with existing ASP.NET v4.0 applications. Visual Studio 2012 Web publishing enhancements. Web site projects now have the same publish experience as web application projects (including to Windows Azure Web Sites), and you can selectively publish files, see the differences between local and remote files, and update local to remote files or vice versa. Visual Studio 2012 Page Inspector enhancements. JavaScript selection mapping is now supported, and you can CSS updates in real-time. Visual Studio 2012 editor support for Knockout IntelliSense and pasting JSON as a .NET class (which makes it even easier to consume Web APIs from others). Visual Studio 2012 Project Template updates, including the latest versions of jQuery, jQuery UI, jQuery Validation, Modernirz, Knockout and more… How it is delivered You can download and install an integrated setup that contains the above enhancements today from http://www.asp.net/vnext. The new runtime functionality is delivered to ASP.NET via additional NuGet packages. This means that installing this update does not make any changes to the existing ASP.NET binaries, and thus does not cause any compatibility issues with existing projects. New projects will contain the new functionality and existing projects can be updated with the new NuGet packages. Summary Web development is changing, and ASP.NET is rapidly delivering new capabilities to developers that help them take full advantage of new capabilities.  The ASP.NET and Web Tools 2012.2 update installs in minutes without altering the current ASP.NET run time components. For a complete description see the Release Notes. Next week I plan to publish a tutorial showing how to build a cool Facebook application using the new Facebook template. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • SQL SERVER – Solution of Puzzle – Swap Value of Column Without Case Statement

    - by pinaldave
    Earlier this week I asked a question where I asked how to Swap Values of the column without using CASE Statement. Read here: SQL SERVER – A Puzzle – Swap Value of Column Without Case Statement. I have proposed 3 different solutions in the blog posts itself. I had requested the help of the community to come up with alternate solutions and honestly I am stunned and amazed by the qualified entries. I will be not able to cover every single solution which is posted as a comment, however, I would like to for sure cover few interesting entries. However, I am selecting 5 solutions which are different (not necessary they are most optimal or best – just different and interesting). Just for clarity I am involving the original problem statement here. USE tempdb GO CREATE TABLE SimpleTable (ID INT, Gender VARCHAR(10)) GO INSERT INTO SimpleTable (ID, Gender) SELECT 1, 'female' UNION ALL SELECT 2, 'male' UNION ALL SELECT 3, 'male' GO SELECT * FROM SimpleTable GO -- Insert Your Solutions here -- Swap value of Column Gender SELECT * FROM SimpleTable GO DROP TABLE SimpleTable GO Here are the five most interesting and different solutions I have received. Solution by Roji P Thomas UPDATE S SET S.Gender = D.Gender FROM SimpleTable S INNER JOIN SimpleTable D ON S.Gender != D.Gender I really loved the solutions as it is very simple and drives the point home – elegant and will work pretty much for any values (not necessarily restricted by the option in original question ‘male’ or ‘female’). Solution by Aneel CREATE TABLE #temp(id INT, datacolumn CHAR(4)) INSERT INTO #temp VALUES(1,'gent'),(2,'lady'),(3,'lady') DECLARE @value1 CHAR(4), @value2 CHAR(4) SET @value1 = 'lady' SET @value2 = 'gent' UPDATE #temp SET datacolumn = REPLACE(@value1 + @value2,datacolumn,'') Aneel has very interesting solution where he combined both the values and replace the original value. I personally liked this creativity of the solution. Solution by SIJIN KUMAR V P UPDATE SimpleTable SET Gender = RIGHT(('fe'+Gender), DIFFERENCE((Gender),SOUNDEX(Gender))*2) Sijin has amazed me with Difference and Soundex function. I have never visualized that above two functions can resolve the problem. Hats off to you Sijin. Solution by Nikhildas UPDATE St SET St.Gender = t.Gender FROM SimpleTable St CROSS Apply (SELECT DISTINCT gender FROM SimpleTable WHERE St.Gender != Gender) t I was expecting that someone will come up with this solution where they use CROSS APPLY. This is indeed very neat and for sure interesting exercise. If you do not know how CROSS APPLY works this is the time to learn. Solution by mistermagooo UPDATE SimpleTable SET Gender=X.NewGender FROM (VALUES('male','female'),('female','male')) AS X(OldGender,NewGender) WHERE SimpleTable.Gender=X.OldGender As per author this is a slow solution but I love how syntaxes are placed and used here. I love how he used syntax here. I will say this is the most beautifully written solution (not necessarily it is best). Bonus: Solution by Madhivanan Somehow I was confident Madhi – SQL Server MVP will come up with something which I will be compelled to read. He has written a complete blog post on this subject and I encourage all of you to go ahead and read it. Now personally I wanted to list every single comment here. There are some so good that I am just amazed with the creativity. I will write a part of this blog post in future. However, here is the challenge for you. Challenge: Go over 50+ various solutions listed to the simple problem here. Here are my two asks for you. 1) Pick your best solution and list here in the comment. This exercise will for sure teach us one or two things. 2) Write your own solution which is yet not covered already listed 50 solutions. I am confident that there is no end to creativity. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Function, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL 2005 Transaction Rollback Hung–unresolved deadlock

    - by steveh99999
    Encountered an interesting issue recently with a SQL 2005 sp3 Enterprise Edition system. Every weekend, a full database reindex was being run on this system – normally this took around one and a half hours. Then, one weekend, the job ran for over 17 hours  - and had yet to complete... At this point, DBA cancelled the job. Job status is now cancelled – issue over…   However, cancelling the job had not killed the reindex transaction – DBCC OPENTRAN was still showing the transaction being open. The oldest open transaction in the database was now over 17 hours old.  Consequently, transaction log % used growing dramatically and locks still being held in the database... Further attempts to kill the transaction did nothing. ie we had a transaction which could not be killed. In sysprocesses, it was apparent the SPID was in rollback status, but the spid was not accumulating CPU or IO. Was the SPID stuck ? On examination of the SQL errorlog – shortly after the reindex had started, a whole bunch of deadlock output had been produced by trace flag 1222. Then this :- spid5s      ***Stack Dump being sent to   xxxxxxx\SQLDump0042.txt spid5s      * ******************************************************************************* spid5s      * spid5s      * BEGIN STACK DUMP: spid5s      *   12/05/10 01:04:47 spid 5 spid5s      * spid5s      * Unresolved deadlock spid5s      * spid5s      *   spid5s      * ******************************************************************************* spid5s      * ------------------------------------------------------------------------------- spid5s      * Short Stack Dump spid5s      Stack Signature for the dump is 0x000001D7 spid5s      External dump process return code 0x20000001. Unresolved deadlock – don’t think I’ve ever seen one of these before…. A quick call to Microsoft support confirmed the following bug had been hit :- http://support.microsoft.com/kb/961479 So, only option to get rid of the hung spid – to restart SQL Server… Fortunately SQL Server restarted without any issues. I was pleasantly surprised to see that recovery on this particular database was fast. However, restarting SQL Server to fix an issue is not something I would normally rush to do... Short term fix – the reindex was changed to use MAXDOP of 1. Longer term fix will be to apply the correct CU, or wait for SQL 2005 sp 4 ?? This should be released any day soon I hope..

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  • Oracle Data Integration 12c: Simplified, Future-Ready, High-Performance Solutions

    - by Thanos Terentes Printzios
    In today’s data-driven business environment, organizations need to cost-effectively manage the ever-growing streams of information originating both inside and outside the firewall and address emerging deployment styles like cloud, big data analytics, and real-time replication. Oracle Data Integration delivers pervasive and continuous access to timely and trusted data across heterogeneous systems. Oracle is enhancing its data integration offering announcing the general availability of 12c release for the key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c, delivering Simplified and High-Performance Solutions for Cloud, Big Data Analytics, and Real-Time Replication. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. With the 12c release Oracle becomes the new leader in the data integration and replication technologies as no other vendor offers such a complete set of data integration capabilities for pervasive, continuous access to trusted data across Oracle platforms as well as third-party systems and applications. Oracle Data Integration 12c release addresses data-driven organizations’ critical and evolving data integration requirements under 3 key themes: Future-Ready Solutions : Supporting Current and Emerging Initiatives Extreme Performance : Even higher performance than ever before Fast Time-to-Value : Higher IT Productivity and Simplified Solutions  With the new capabilities in Oracle Data Integrator 12c, customers can benefit from: Superior developer productivity, ease of use, and rapid time-to-market with the new flow-based mapping model, reusable mappings, and step-by-step debugger. Increased performance when executing data integration processes due to improved parallelism. Improved productivity and monitoring via tighter integration with Oracle GoldenGate 12c and Oracle Enterprise Manager 12c. Improved interoperability with Oracle Warehouse Builder which enables faster and easier migration to Oracle Data Integrator’s strategic data integration offering. Faster implementation of business analytics through Oracle Data Integrator pre-integrated with Oracle BI Applications’ latest release. Oracle Data Integrator also integrates simply and easily with Oracle Business Analytics tools, including OBI-EE and Oracle Hyperion. Support for loading and transforming big and fast data, enabled by integration with big data technologies: Hadoop, Hive, HDFS, and Oracle Big Data Appliance. Only Oracle GoldenGate provides the best-of-breed real-time replication of data in heterogeneous data environments. With the new capabilities in Oracle GoldenGate 12c, customers can benefit from: Simplified setup and management of Oracle GoldenGate 12c when using multiple database delivery processes via a new Coordinated Delivery feature for non-Oracle databases. Expanded heterogeneity through added support for the latest versions of major databases such as Sybase ASE v 15.7, MySQL NDB Clusters 7.2, and MySQL 5.6., as well as integration with Oracle Coherence. Enhanced high availability and data protection via integration with Oracle Data Guard and Fast-Start Failover integration. Enhanced security for credentials and encryption keys using Oracle Wallet. Real-time replication for databases hosted on public cloud environments supported by third-party clouds. Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c and other Oracle technologies, such as Oracle Database 12c and Oracle Applications, provides a number of benefits for organizations: Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training. Integration with Oracle Database 12c provides a strong foundation for seamless private cloud deployments. Delivers real-time data for reporting, zero downtime migration, and improved performance and availability for Oracle Applications, such as Oracle E-Business Suite and ATG Web Commerce . Oracle’s data integration offering is optimized for Oracle Engineered Systems and is an integral part of Oracle’s fast data, real-time analytics strategy on Oracle Exadata Database Machine and Oracle Exalytics In-Memory Machine. Oracle Data Integrator 12c and Oracle GoldenGate 12c differentiate the new offering on data integration with these many new features. This is just a quick glimpse into Oracle Data Integrator 12c and Oracle GoldenGate 12c. Find out much more about the new release in the video webcast "Introducing 12c for Oracle Data Integration", where customer and partner speakers, including SolarWorld, BT, Rittman Mead will join us in launching the new release. Resource Kits Meet Oracle Data Integration 12c  Discover what's new with Oracle Goldengate 12c  Oracle EMEA DIS (Data Integration Solutions) Partner Community is available for all your questions, while additional partner focused webcasts will be made available through our blog here, so stay connected. For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • Using progress dialog in Visual Studio extensions

    - by Utkarsh Shigihalli
    Originally posted on: http://geekswithblogs.net/onlyutkarsh/archive/2014/05/23/using-progress-dialog-in-visual-studio-extensions.aspxAs a Visual Studio extension developer you are required to keep the aesthetics of Visual Studio in tact when you integrate your extension with Visual Studio. Your extension looks odd when you try to use windows controls and dialogs in your extensions. Visual Studio SDK exposes many interfaces so that your extension looks as integrated with Visual Studio as possible. When your extension is performing a long running task, you have many options to notify the progress to the user. One such option is through Visual Studio status bar. I have previously blogged about displaying progress through Visual Studio status bar. In this blog post I am going to highlight another way using IVsThreadedWaitDialog2 interface. One thing to note is, as the IVsThreadedWaitDialog2 interface name suggests it is a dialog hence user cannot perform any action when the dialog is being shown. So Visual Studio seems responsive to user, even when a task is being performed. Visual Studio itself makes use of this interface heavily. One example is when you are loading a solution (.sln) with lot of projects Visual Studio displays dialog implemented by this interface (screenshot below). So the first step is to get the instance of IVsThreadedWaitDialog2 interface using IServiceProvider interface. var dialogFactory = _serviceProvider.GetService(typeof(SVsThreadedWaitDialogFactory)) as IVsThreadedWaitDialogFactory; IVsThreadedWaitDialog2 dialog = null; if (dialogFactory != null) { dialogFactory.CreateInstance(out dialog); } So if your have the package initialized properly out object dialog will be not null and would contain the instance of IVsThreadedWaitDialog2 interface. Once the instance is got, you call the different methods to manage the dialog. I will cover 3 methods StartWaitDialog, EndWaitDialog and HasCanceled in this blog post. You show the progress dialog as below. if (dialog != null && dialog.StartWaitDialog( "Threaded Wait Dialog", "VS is Busy", "Progress text", null, "Waiting status bar text", 0, false, true) == VSConstants.S_OK) { Thread.Sleep(4000); } As you can see from the method syntax it is very similar to standard windows message box. If you pass true to the 7th parameter to StartWaitDialog method, you will also see a cancel button allowing user to cancel the running task. You can react when user cancels the task as below. bool isCancelled; dialog.HasCanceled(out isCancelled); if (isCancelled) { MessageBox.Show("Cancelled"); } Finally, you can close the dialog when you complete the task running as below. int usercancel; dialog.EndWaitDialog(out usercancel); To help you quickly experience the above code, I have created a sample. It is available for download from GitHub. The sample creates a tool window with two buttons to demo the above explained scenarios. The tool window can be accessed by clicking View –> Other Windows -> ProgressDialogDemo Window

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  • Enterprise 2.0 - Connecting People, Processes & Content

    - by kellsey.ruppel(at)oracle.com
    With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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  • A temporary disagreement

    - by Tony Davis
    Last month, Phil Factor caused a furore amongst some MVPs with an article that attempted to offer simple advice to developers regarding the use of table variables, versus local and global temporary tables, in their code. Phil makes clear that the table variables do come with some fairly major limitations.no distribution statistics, no parallel query plans for queries that modify table variables.but goes on to suggest that for reasonably small-scale strategic uses, and with a bit of due care and testing, table variables are a "good thing". Not everyone shares his opinion; in fact, I imagine he was rather aghast to learn that there were those felt his article was akin to pulling the pin out of a grenade and tossing it into the database; table variables should be avoided in almost all cases, according to their advice, in favour of temp tables. In other words, a fairly major feature of SQL Server should be more-or-less 'off limits' to developers. The problem with temp tables is that, because they are scoped either in the procedure or the connection, it is easy to allow them to hang around for too long, eating up precious memory and bulking up the shared tempdb database. Unless they are explicitly dropped, global temporary tables, and local temporary tables created within a connection rather than within a stored procedure, will persist until the connection is closed or, with connection pooling, until the connection is reused. It's also quite common with ASP.NET applications to have connection leaks, as Bill Vaughn explains in his chapter in the "SQL Server Deep Dives" book, meaning that the web page exits without closing the connection object, maybe due to an error condition. This will then hang around in the heap for what might be hours before picked up by the garbage collector. Table variables are much safer in this regard, since they are batch-scoped and so are cleaned up automatically once the batch is complete, which also means that they are intuitive to use for the developer because they conform to scoping rules that are closer to those in procedural code. On the surface then, an ideal way to deal with issues related to tempdb memory hogging. So why did Phil qualify his recommendation to use Table Variables? This is another of those cases where, like scalar UDFs and table-valued multi-statement UDFs, developers can sometimes get into trouble with a relatively benign-looking feature, due to way it's been implemented in SQL Server. Once again the biggest problem is how they are handled internally, by the SQL Server query optimizer, which can make very poor choices for JOIN orders and so on, in the absence of statistics, especially when joining to tables with highly-skewed data. The resulting execution plans can be horrible, as will be the resulting performance. If the JOIN is to a large table, that will hurt. Ideally, Microsoft would simply fix this issue so that developers can't get burned in this way; they've been around since SQL Server 2000, so Microsoft has had a bit of time to get it right. As I commented in regard to UDFs, when developers discover issues like with such standard features, the database becomes an alien planet to them, where death lurks around each corner, and they continue to avoid these "killer" features years after the problems have been eventually resolved. In the meantime, what is the right approach? Is it to say "hammers can kill, don't ever use hammers", or is it to try to explain, as Phil's article and follow-up blog post have tried to do, what the feature was intended for, why care must be applied in its use, and so enable developers to make properly-informed decisions, without requiring them to delve deep into the inner workings of SQL Server? Cheers, Tony.

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  • TiVo Follow-up&hellip;Training Opportunities

    - by MightyZot
    A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

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