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• SQL University: What and why of database refactoring

  - by Mladen Prajdic

  This is a post for a great idea called SQL University started by Jorge Segarra also famously known as SqlChicken on Twitter. It’s a collection of blog posts on different database related topics contributed by several smart people all over the world. So this week is mine and we’ll be talking about database testing and refactoring. In 3 posts we’ll cover: SQLU part 1 - What and why of database testing SQLU part 2 - What and why of database refactoring SQLU part 3 - Tools of the trade This is a second part of the series and in it we’ll take a look at what database refactoring is and why do it. Why refactor a database To know why refactor we first have to know what refactoring actually is. Code refactoring is a process where we change module internals in a way that does not change that module’s input/output behavior. For successful refactoring there is one crucial thing we absolutely must have: Tests. Automated unit tests are the only guarantee we have that we haven’t broken the input/output behavior before refactoring. If you haven’t go back ad read my post on the matter. Then start writing them. Next thing you need is a code module. Those are views, UDFs and stored procedures. By having direct table access we can kiss fast and sweet refactoring good bye. One more point to have a database abstraction layer. And no, ORM’s don’t fall into that category. But also know that refactoring is NOT adding new functionality to your code. Many have fallen into this trap. Don’t be one of them and resist the lure of the dark side. And it’s a strong lure. We developers in general love to add new stuff to our code, but hate fixing our own mistakes or changing existing code for no apparent reason. To be a good refactorer one needs discipline and focus. Now we know that refactoring is all about changing inner workings of existing code. This can be due to performance optimizations, changing internal code workflows or some other reason. This is a typical black box scenario to the outside world. If we upgrade the car engine it still has to drive on the road (preferably faster) and not fly (no matter how cool that would be). Also be aware that white box tests will break when we refactor. What to refactor in a database Refactoring databases doesn’t happen that often but when it does it can include a lot of stuff. Let us look at a few common cases. Adding or removing database schema objects Adding, removing or changing table columns in any way, adding constraints, keys, etc… All of these can be counted as internal changes not visible to the data consumer. But each of these carries a potential input/output behavior change. Dropping a column can result in views not working anymore or stored procedure logic crashing. Adding a unique constraint shows duplicated data that shouldn’t exist. Foreign keys break a truncate table command executed from an application that runs once a month. All these scenarios are very real and can happen. With the proper database abstraction layer fully covered with black box tests we can make sure something like that does not happen (hopefully at all). Changing physical structures Physical structures include heaps, indexes and partitions. We can pretty much add or remove those without changing the data returned by the database. But the performance can be affected. So here we use our performance tests. We do have them, right? Just by adding a single index we can achieve orders of magnitude performance improvement. Won’t that make users happy? But what if that index causes our write operations to crawl to a stop. again we have to test this. There are a lot of things to think about and have tests for. Without tests we can’t do successful refactoring! Fixing bad code We all have some bad code in our systems. We usually refer to that code as code smell as they violate good coding practices. Examples of such code smells are SQL injection, use of SELECT *, scalar UDFs or cursors, etc… Each of those is huge code smell and can result in major code changes. Take SELECT * from example. If we remove a column from a table the client using that SELECT * statement won’t have a clue about that until it runs. Then it will gracefully crash and burn. Not to mention the widely unknown SELECT * view refresh problem that Tomas LaRock (@SQLRockstar on Twitter) and Colin Stasiuk (@BenchmarkIT on Twitter) talk about in detail. Go read about it, it’s informative. Refactoring this includes replacing the * with column names and most likely change to application using the database. Breaking apart huge stored procedures Have you ever seen seen a stored procedure that was 2000 lines long? I have. It’s not pretty. It hurts the eyes and sucks the will to live the next 10 minutes. They are a maintenance nightmare and turn into things no one dares to touch. I’m willing to bet that 100% of time they don’t have a single test on them. Large stored procedures (and functions) are a clear sign that they contain business logic. General opinion on good database coding practices says that business logic has no business in the database. That’s the applications part. Refactoring such behemoths requires writing lots of edge case tests for the stored procedure input/output behavior and then start to refactor it. First we split the logic inside into smaller parts like new stored procedures and UDFs. Those then get called from the master stored procedure. Once we’ve successfully modularized the database code it’s best to transfer that logic into the applications consuming it. This only leaves the stored procedure with common data manipulation logic. Of course this isn’t always possible so having a plethora of performance and behavior unit tests is absolutely necessary to confirm we’ve actually improved the codebase in some way.   Refactoring is not a popular chore amongst developers or managers. The former don’t like fixing old code, the latter can’t see the financial benefit. Remember how we talked about being lousy at estimating future costs in the previous post? But there comes a time when it must be done. Hopefully I’ve given you some ideas how to get started. In the last post of the series we’ll take a look at the tools to use and an example of testing and refactoring.

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• HTG Explains: Should You Build Your Own PC?

  - by Chris Hoffman

  There was a time when every geek seemed to build their own PC. While the masses bought eMachines and Compaqs, geeks built their own more powerful and reliable desktop machines for cheaper. But does this still make sense? Building your own PC still offers as much flexibility in component choice as it ever did, but prebuilt computers are available at extremely competitive prices. Building your own PC will no longer save you money in most cases. The Rise of Laptops It’s impossible to look at the decline of geeks building their own PCs without considering the rise of laptops. There was a time when everyone seemed to use desktops — laptops were more expensive and significantly slower in day-to-day tasks. With the diminishing importance of computing power — nearly every modern computer has more than enough power to surf the web and use typical programs like Microsoft Office without any trouble — and the rise of laptop availability at nearly every price point, most people are buying laptops instead of desktops. And, if you’re buying a laptop, you can’t really build your own. You can’t just buy a laptop case and start plugging components into it — even if you could, you would end up with an extremely bulky device. Ultimately, to consider building your own desktop PC, you have to actually want a desktop PC. Most people are better served by laptops. Benefits to PC Building The two main reasons to build your own PC have been component choice and saving money. Building your own PC allows you to choose all the specific components you want rather than have them chosen for you. You get to choose everything, including the PC’s case and cooling system. Want a huge case with room for a fancy water-cooling system? You probably want to build your own PC. In the past, this often allowed you to save money — you could get better deals by buying the components yourself and combining them, avoiding the PC manufacturer markup. You’d often even end up with better components — you could pick up a more powerful CPU that was easier to overclock and choose more reliable components so you wouldn’t have to put up with an unstable eMachine that crashed every day. PCs you build yourself are also likely more upgradable — a prebuilt PC may have a sealed case and be constructed in such a way to discourage you from tampering with the insides, while swapping components in and out is generally easier with a computer you’ve built on your own. If you want to upgrade your CPU or replace your graphics card, it’s a definite benefit. Downsides to Building Your Own PC It’s important to remember there are downsides to building your own PC, too. For one thing, it’s just more work — sure, if you know what you’re doing, building your own PC isn’t that hard. Even for a geek, researching the best components, price-matching, waiting for them all to arrive, and building the PC just takes longer. Warranty is a more pernicious problem. If you buy a prebuilt PC and it starts malfunctioning, you can contact the computer’s manufacturer and have them deal with it. You don’t need to worry about what’s wrong. If you build your own PC and it starts malfunctioning, you have to diagnose the problem yourself. What’s malfunctioning, the motherboard, CPU, RAM, graphics card, or power supply? Each component has a separate warranty through its manufacturer, so you’ll have to determine which component is malfunctioning before you can send it off for replacement. Should You Still Build Your Own PC? Let’s say you do want a desktop and are willing to consider building your own PC. First, bear in mind that PC manufacturers are buying in bulk and getting a better deal on each component. They also have to pay much less for a Windows license than the $120 or so it would cost you to to buy your own Windows license. This is all going to wipe out the cost savings you’ll see — with everything all told, you’ll probably spend more money building your own average desktop PC than you would picking one up from Amazon or the local electronics store. If you’re an average PC user that uses your desktop for the typical things, there’s no money to be saved from building your own PC. But maybe you’re looking for something higher end. Perhaps you want a high-end gaming PC with the fastest graphics card and CPU available. Perhaps you want to pick out each individual component and choose the exact components for your gaming rig. In this case, building your own PC may be a good option. As you start to look at more expensive, high-end PCs, you may start to see a price gap — but you may not. Let’s say you wanted to blow thousands of dollars on a gaming PC. If you’re looking at spending this kind of money, it would be worth comparing the cost of individual components versus a prebuilt gaming system. Still, the actual prices may surprise you. For example, if you wanted to upgrade Dell’s $2293 Alienware Aurora to include a second NVIDIA GeForce GTX 780 graphics card, you’d pay an additional $600 on Alienware’s website. The same graphics card costs $650 on Amazon or Newegg, so you’d be spending more money building the system yourself. Why? Dell’s Alienware gets bulk discounts you can’t get — and this is Alienware, which was once regarded as selling ridiculously overpriced gaming PCs to people who wouldn’t build their own. Building your own PC still allows you to get the most freedom when choosing and combining components, but this is only valuable to a small niche of gamers and professional users — most people, even average gamers, would be fine going with a prebuilt system. If you’re an average person or even an average gamer, you’ll likely find that it’s cheaper to purchase a prebuilt PC rather than assemble your own. Even at the very high end, components may be more expensive separately than they are in a prebuilt PC. Enthusiasts who want to choose all the individual components for their dream gaming PC and want maximum flexibility may want to build their own PCs. Even then, building your own PC these days is more about flexibility and component choice than it is about saving money. In summary, you probably shouldn’t build your own PC. If you’re an enthusiast, you may want to — but only a small minority of people would actually benefit from building their own systems. Feel free to compare prices, but you may be surprised which is cheaper. Image Credit: Richard Jones on Flickr, elPadawan on Flickr, Richard Jones on Flickr     

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• External File Upload Optimizations for Windows Azure

  - by rgillen

  [Cross posted from here: http://rob.gillenfamily.net/post/External-File-Upload-Optimizations-for-Windows-Azure.aspx] I’m wrapping up a bit of the work we’ve been doing on data movement optimizations for cloud computing and the latest set of data yielded some interesting points I thought I’d share. The work done here is not really rocket science but may, in some ways, be slightly counter-intuitive and therefore seemed worthy of posting. Summary: for those who don’t like to read detailed posts or don’t have time, the synopsis is that if you are uploading data to Azure, block your data (even down to 1MB) and upload in parallel. Set your block size based on your source file size, but if you must choose a fixed value, use 1MB. Following the above will result in significant performance gains… upwards of 10x-24x and a reduction in overall file transfer time of upwards of 90% (eg, uploading a 1GB file averaged 46.37 minutes prior to optimizations and averaged 1.86 minutes afterwards). Detail: For those of you who want more detail, or think that the claims at the end of the preceding paragraph are over-reaching, what follows is information and code supporting these claims. As the title would indicate, these tests were run from our research facility pointing to the Azure cloud (specifically US North Central as it is physically closest to us) and do not represent intra-cloud results… we have performed intra-cloud tests and the overall results are similar in notion but the data rates are significantly different as well as the tipping points for the various block sizes… this will be detailed separately). We started by building a very simple console application that would loop through a directory and upload each file to Azure storage. This application used the shipping storage client library from the 1.1 version of the azure tools. The only real variation from the client library is that we added code to collect and record the duration (in ms) and size (in bytes) for each file transferred. The code is available here. We then created a directory that had a collection of files for the following sizes: 2KB, 32KB, 64KB, 128KB, 512KB, 1MB, 5MB, 10MB, 25MB, 50MB, 100MB, 250MB, 500MB, 750MB, and 1GB (50 files for each size listed). These files contained randomly-generated binary data and do not benefit from compression (a separate discussion topic). Our file generation tool is available here. The baseline was established by running the application described above against the directory containing all of the data files. This application uploads the files in a random order so as to avoid transferring all of the files of a given size sequentially and thereby spreading the affects of periodic Internet delays across the collection of results.  We then ran some scripts to split the resulting data and generate some reports. The raw data collected for our non-optimized tests is available via the links in the Related Resources section at the bottom of this post. For each file size, we calculated the average upload time (and standard deviation) and the average transfer rate (and standard deviation). As you likely are aware, transferring data across the Internet is susceptible to many transient delays which can cause anomalies in the resulting data. It is for this reason that we randomized the order of source file processing as well as executed the tests 50x for each file size. We expect that these steps will yield a sufficiently balanced set of results. Once the baseline was collected and analyzed, we updated the test harness application with some methods to split the source file into user-defined block sizes and then to upload those blocks in parallel (using the PutBlock() method of Azure storage). The parallelization was handled by simply relying on the Parallel Extensions to .NET to provide a Parallel.For loop (see linked source for specific implementation details in Program.cs, line 173 and following… less than 100 lines total). Once all of the blocks were uploaded, we called PutBlockList() to assemble/commit the file in Azure storage. For each block transferred, the MD5 was calculated and sent ensuring that the bits that arrived matched was was intended. The timer for the blocked/parallelized transfer method wraps the entire process (source file splitting, block transfer, MD5 validation, file committal). A diagram of the process is as follows: We then tested the affects of blocking & parallelizing the transfers by running the updated application against the same source set and did a parameter sweep on the block size including 256KB, 512KB, 1MB, 2MB, and 4MB (our assumption was that anything lower than 256KB wasn’t worth the trouble and 4MB is the maximum size of a block supported by Azure). The raw data for the parallel tests is available via the links in the Related Resources section at the bottom of this post. This data was processed and then compared against the single-threaded / non-optimized transfer numbers and the results were encouraging. The Excel version of the results is available here. Two semi-obvious points need to be made prior to reviewing the data. The first is that if the block size is larger than the source file size you will end up with a “negative optimization” due to the overhead of attempting to block and parallelize. The second is that as the files get smaller, the clock-time cost of blocking and parallelizing (overhead) is more apparent and can tend towards negative optimizations. For this reason (and is supported in the raw data provided in the linked worksheet) the charts and dialog below ignore source file sizes less than 1MB. (click chart for full size image) The chart above illustrates some interesting points about the results: When the block size is smaller than the source file, performance increases but as the block size approaches and then passes the source file size, you see decreasing benefit to the point of negative gains (see the values for the 1MB file size) For some of the moderately-sized source files, small blocks (256KB) are best As the size of the source file gets larger (see values for 50MB and up), the smallest block size is not the most efficient (presumably due, at least in part, to the increased number of blocks, increased number of individual transfer requests, and reassembly/committal costs). Once you pass the 250MB source file size, the difference in rate for 1MB to 4MB blocks is more-or-less constant The 1MB block size gives the best average improvement (~16x) but the optimal approach would be to vary the block size based on the size of the source file.    (click chart for full size image) The above is another view of the same data as the prior chart just with the axis changed (x-axis represents file size and plotted data shows improvement by block size). It again highlights the fact that the 1MB block size is probably the best overall size but highlights the benefits of some of the other block sizes at different source file sizes. This last chart shows the change in total duration of the file uploads based on different block sizes for the source file sizes. Nothing really new here other than this view of the data highlights the negative affects of poorly choosing a block size for smaller files.   Summary What we have found so far is that blocking your file uploads and uploading them in parallel results in significant performance improvements. Further, utilizing extension methods and the Task Parallel Library (.NET 4.0) make short work of altering the shipping client library to provide this functionality while minimizing the amount of change to existing applications that might be using the client library for other interactions.   Related Resources Source code for upload test application Source code for random file generator ODatas feed of raw data from non-optimized transfer tests Experiment Metadata Experiment Datasets 2KB Uploads 32KB Uploads 64KB Uploads 128KB Uploads 256KB Uploads 512KB Uploads 1MB Uploads 5MB Uploads 10MB Uploads 25MB Uploads 50MB Uploads 100MB Uploads 250MB Uploads 500MB Uploads 750MB Uploads 1GB Uploads Raw Data OData feeds of raw data from blocked/parallelized transfer tests Experiment Metadata Experiment Datasets Raw Data 256KB Blocks 512KB Blocks 1MB Blocks 2MB Blocks 4MB Blocks Excel worksheet showing summarizations and comparisons

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• Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c

  - by Richard Rotter

  Cloud Computing? Everyone is talking about Cloud these days. Everyone is explaining how the cloud will help you to bring your service up and running very fast, secure and with little effort. You can find these kinds of presentations at almost every event around the globe. But what is really behind all this stuff? Is it really so simple? And the answer is: Yes it is! With the Oracle SW Stack it is! In this post, I will try to bring this down to earth, demonstrating how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing.But let me cover some basics first: How fast can you build a cloud?How elastic is your cloud so you can provide new services on demand? How much effort does it take to monitor and operate your Cloud Infrastructure in order to meet your SLAs?How easy is it to chargeback for your services provided? These are the critical success factors of Cloud Computing. And Oracle has an answer to all those questions. By using Oracle VM for X86 in combination with Enterprise Manager 12c you can build and control your cloud environment very fast and easy. What are the fundamental building blocks for your cloud? Oracle Cloud Building Blocks #1 Hardware Surprise, surprise. Even the cloud needs to run somewhere, hence you will need hardware. This HW normally consists of servers, storage and networking. But Oracles goes beyond that. There are Optimized Solutions available for your cloud infrastructure. This is a cookbook to build your HW cloud platform. For example, building your cloud infrastructure with blades and our network infrastructure will reduce complexity in your datacenter (Blades with switch network modules, splitter cables to reduce the amount of cables, TOR (Top Of the Rack) switches which are building the interface to your infrastructure environment. Reducing complexity even in the cabling will help you to manage your environment more efficient and with less risk. Of course, our engineered systems fit into the cloud perfectly too. Although they are considered as a PaaS themselves, having the database SW (for Exadata) and the application development environment (for Exalogic) already deployed on them, in general they are ideal systems to enable you building your own cloud and PaaS infrastructure. #2 Virtualization The next missing link in the cloud setup is virtualization. For me personally, it's one of the most hidden "secret", that oracle can provide you with a complete virtualization stack in terms of a hypervisor on both architectures: X86 and Sparc CPUs. There is Oracle VM for X86 and Oracle VM for Sparc available at no additional  license costs if your are running this virtualization stack on top of Oracle HW (and with Oracle Premier Support for HW). This completes the virtualization portfolio together with Solaris Zones introduced already with Solaris 10 a few years ago. Let me explain how Oracle VM for X86 works: Oracle VM for x86 consists of two main parts: - The Oracle VM Server: Oracle VM Server is installed on bare metal and it is the hypervisor which is able to run virtual machines. It has a very small footprint. The ISO-Image of Oracle VM Server is only 200MB large. It is very small but efficient. You can install a OVM-Server in less than 5 mins by booting the Server with the ISO-Image assigned and providing the necessary configuration parameters (like installing an Linux distribution). After the installation, the OVM-Server is ready to use. That's all. - The Oracle VM-Manager: OVM-Manager is the central management tool where you can control your OVM-Servers. OVM-Manager provides the graphical user interface, which is an Application Development Framework (ADF) application, with a familiar web-browser based interface, to manage Oracle VM Servers, virtual machines, and resources. The Oracle VM Manager has the following capabilities: Create virtual machines Create server pools Power on and off virtual machines Manage networks and storage Import virtual machines, ISO files, and templates Manage high availability of Oracle VM Servers, server pools, and virtual machines Perform live migration of virtual machines I want to highlight one of the goodies which you can use if you are running Oracle VM for X86: Preconfigured, downloadable Virtual Machine Templates form edelivery With these templates, you can download completely preconfigured Virtual Machines in your environment, boot them up, configure them at first time boot and use it. There are templates for almost all Oracle SW and Applications (like Fusion Middleware, Database, Siebel, etc.) available. #3) Cloud Management The management of your cloud infrastructure is key. This is a day-to-day job. Acquiring HW, installing a virtualization layer on top of it is done just at the beginning and if you want to expand your infrastructure. But managing your cloud, keeping it up and running, deploying new services, changing your chargeback model, etc, these are the daily jobs. These jobs must be simple, secure and easy to manage. The Enterprise Manager 12c Cloud provides this functionality from one management cockpit. Enterprise Manager 12c uses Oracle VM Manager to control OVM Serverpools. Once you registered your OVM-Managers in Enterprise Manager, then you are able to setup your cloud infrastructure and manage everything from Enterprise Manager. What you need to do in EM12c is: ">Register your OVM Manager in Enterprise ManagerAfter Registering your OVM Manager, all the functionality of Oracle VM for X86 is also available in Enterprise Manager. Enterprise Manager works as a "Manger" of the Manager. You can register as many OVM-Managers you want and control your complete virtualization environment Create Roles and Users for your Self Service Portal in Enterprise ManagerWith this step you allow users to logon on the Enterprise Manager Self Service Portal. Users can request Virtual Machines in this portal. Setup the Cloud InfrastructureSetup the Quotas for your self service users. How many VMs can they request? How much of your resources ( cpu, memory, storage, network, etc. etc.)? Which SW components (templates, assemblys) can your self service users request? In this step, you basically set up the complete cloud infrastructure. Setup ChargebackOnce your cloud is set up, you need to configure your chargeback mechanism. The Enterprise Manager collects the resources metrics, which are used in a very deep level. Almost all collected Metrics could be used in the chargeback module. You can define chargeback plans based on configurations (charge for the amount of cpu, memory, storage is assigned to a machine, or for a specific OS which is installed) or chargeback on resource consumption (% of cpu used, storage used, etc). Or you can also define a combination of configuration and consumption chargeback plans. The chargeback module is very flexible. Here is a overview of the workflow how to handle infrastructure cloud in EM: Summary As you can see, setting up an Infrastructure Cloud Service with Oracle VM for X86 and Enterprise Manager 12c is really simple. I personally configured a complete cloud environment with three X86 servers and a small JBOD san box in less than 3 hours. There is no magic in it, it is all straightforward. Of course, you have to have some experience with Oracle VM and Enterprise Manager. Experience in setting up Linux environments helps as well. I plan to publish a technical cookbook in the next few weeks. I hope you found this post useful and will see you again here on our blog. Any hints, comments are welcome!

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• A star algorithm implementation problems

  - by bryan226

  I’m having some trouble implementing the A* algorithm in a 2D tile based game. The problem is basically that the algorithm gets stuck when something gets in its direct way (e.g. walls) Note that it only allows Horizontal and Vertical movement. Here's a picture as it works fine across the map without something in its direct way: (Green tile = destination, Blue = In closed list, Green = in open list) This is what happens if I try to walk 'around' a wall: I calculate costs with the F = G + H formula: G = 1 Cost per Step H = 10 Cost per Step //Count how many tiles are between current-tile & destination-tile The functions: short c_astar::GuessH(short Startx,short Starty,short Destinationx,short Destinationy) { hgeVector Start, Destination; Start.x = Startx; Start.y = Starty; Destination.x = Destinationx; Destination.y = Destinationy; short a = 0; short b = 0; if(Start.x > Destination.x) a = Start.x - Destination.x; else a = Destination.x - Start.x; if(Start.y > Destination.y) b = Start.y - Destination.y; else b = Destination.y - Start.y; return (a+b)*10; } short c_astar::GuessG(short Startx,short Starty,short Currentx,short Currenty) { hgeVector Start, Destination; Start.x = Startx; Start.y = Starty; Destination.x = Currentx; Destination.y = Currenty; short a = 0; short b = 0; if(Start.x > Destination.x) a = Start.x - Destination.x; else a = Destination.x - Start.x; if(Start.y > Destination.y) b = Start.y - Destination.y; else b = Destination.y - Start.y; return (a+b); } At the end of the loop I check which tile is the cheapest to go according to its F value: Then some quick checks are done for each tile (UP,DOWN,LEFT,RIGHT): //...CX are holding the F value of the TILE specified // Info: C0 = Center (Current) // C1 = UP // C2 = DOWN // C3 = LEFT // C4 = RIGHT //Quick checks if(((C1 < C2) && (C1 < C3) && (C1 < C4))) { Current.y -= 1; bSimilar = false; if(DEBUG) hge->System_Log("C1 < ALL"); } //.. same for C2,C3 & C4 If there are multiple tiles with the same F value: It’s actually a switch for DOWNLEFT,UPRIGHT.. etc. Here’s one of it: case UPRIGHT: { //UP Temporary = Current; Temporary.y -= 1; bTileStatus[0] = IsTileWalkable(Temporary.x,Temporary.y); if(bTileStatus[0]) { //Proceed normal we are OK & walkable Tilex.Tile = map.at(Temporary.y).at(Temporary.x); //Search in lists if(SearchInClosedList(Tilex.Tile.ID,C0)) bFoundInClosedList[0] = true; if(SearchInOpenList(Tilex.Tile.ID,C0)) bFoundInOpenList[0] = true; //RIGHT Temporary = Current; Temporary.x += 1; bTileStatus[1] = IsTileWalkable(Temporary.x,Temporary.y); if(bTileStatus[1]) { //Proceed normal we are OK & walkable Tilex.Tile = map.at(Temporary.y).at(Temporary.x); //Search in lists if(SearchInClosedList(Tilex.Tile.ID,C0)) bFoundInClosedList[1] = true; if(SearchInOpenList(Tilex.Tile.ID,C0)) bFoundInOpenList[1] = true; //************************************************* // Purpose: ClosedList behavior //************************************************* if(bFoundInClosedList[0] && !bFoundInClosedList[1]) { //UP found in ClosedList. Go RIGHT return RIGHT; } if(!bFoundInClosedList[0] && bFoundInClosedList[1]) { //RIGHT found in ClosedList. Go UP return UP; } if(bFoundInClosedList[0] && bFoundInClosedList[1]) { //Both found in ClosedList. Random value switch(hge->Random_Int(8,9)) { case 8: return UP; break; case 9: return RIGHT; break; } } //************************************************* // Purpose: OpenList behavior //************************************************* if(bFoundInOpenList[0] && !bFoundInOpenList[1]) { //UP found in OpenList. Go RIGHT return RIGHT; } if(!bFoundInOpenList[0] && bFoundInOpenList[1]) { //RIGHT found in OpenList. Go UP return UP; } if(bFoundInOpenList[0] && bFoundInOpenList[1]) { //Both found in OpenList. Random value switch(hge->Random_Int(8,9)) { case 8: return UP; break; case 9: return RIGHT; break; } } } else if(!bTileStatus[1]) { //RIGHT is not walkable OR out of range //Choose UP return UP; } } else if(!bTileStatus[0]) { //UP is not walkable OR out of range //Fast check RIGHT Temporary = Current; Temporary.x += 1; bTileStatus[1] = IsTileWalkable(Temporary.x,Temporary.y); if(bTileStatus[1]) { return RIGHT; } else return FAILED; //Failed, no valid path found! } } break; A log for the second picture: (Cut down to ten passes, because it’s just repeating itself) ----------------------------------------------------- PASS: 1 | C1: 211 | C2: 191 | C3: 211 | C4: 191 DOWN + RIGHT SIMILAR Going DOWN ----------------------------------------------------- PASS: 2 | C1: 200 | C2: 182 | C3: 202 | C4: 182 DOWN + RIGHT SIMILAR Going DOWN ----------------------------------------------------- PASS: 3 | C1: 191 | C2: 193 | C3: 193 | C4: 173 C4 < ALL Tile(12.000000,6.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 4 | C1: 182 | C2: 184 | C3: 182 | C4: 999 UP + LEFT SIMILAR Going UP Tile(12.000000,5.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 5 | C1: 191 | C2: 173 | C3: 191 | C4: 999 C2 < ALL Tile(12.000000,6.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 6 | C1: 182 | C2: 184 | C3: 182 | C4: 999 UP + LEFT SIMILAR Going UP Tile(12.000000,5.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 7 | C1: 191 | C2: 173 | C3: 191 | C4: 999 C2 < ALL Tile(12.000000,6.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 8 | C1: 182 | C2: 184 | C3: 182 | C4: 999 UP + LEFT SIMILAR Going LEFT ----------------------------------------------------- PASS: 9 | C1: 191 | C2: 193 | C3: 193 | C4: 173 C4 < ALL Tile(12.000000,6.000000) not walkable. MAX_F_VALUE set. ----------------------------------------------------- PASS: 10 | C1: 182 | C2: 184 | C3: 182 | C4: 999 UP + LEFT SIMILAR Going LEFT ----------------------------------------------------- Its always going after the cheapest F value, which seems to be wrong. If someone could point me to the right direction I'd be thankful. Regards, bryan226

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• How do I restrict concurrent statistics gathering to a small set of tables from a single schema?

  - by Maria Colgan

  I got an interesting question from one of my colleagues in the performance team last week about how to restrict a concurrent statistics gather to a small subset of tables from one schema, rather than the entire schema. I thought I would share the solution we came up with because it was rather elegant, and took advantage of concurrent statistics gathering, incremental statistics, and the not so well known “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. You should note that the solution outline below with “obj_filter_list” still applies, even when concurrent statistics gathering and/or incremental statistics gathering is disabled. The reason my colleague had asked the question in the first place was because he wanted to enable incremental statistics for 5 large partitioned tables in one schema. The first time you gather statistics after you enable incremental statistics on a table, you have to gather statistics for all of the existing partitions so that a synopsis may be created for them. If the partitioned table in question is large and contains a lot of partition, this could take a considerable amount of time. Since my colleague only had the Exadata environment at his disposal overnight, he wanted to re-gather statistics on 5 partition tables as quickly as possible to ensure that it all finished before morning. Prior to Oracle Database 11g Release 2, the only way to do this would have been to write a script with an individual DBMS_STATS.GATHER_TABLE_STATS command for each partition, in each of the 5 tables, as well as another one to gather global statistics on the table. Then, run each script in a separate session and manually manage how many of this session could run concurrently. Since each table has over one thousand partitions that would definitely be a daunting task and would most likely keep my colleague up all night! In Oracle Database 11g Release 2 we can take advantage of concurrent statistics gathering, which enables us to gather statistics on multiple tables in a schema (or database), and multiple (sub)partitions within a table concurrently. By using concurrent statistics gathering we no longer have to run individual statistics gathering commands for each partition. Oracle will automatically create a statistics gathering job for each partition, and one for the global statistics on each partitioned table. With the use of concurrent statistics, our script can now be simplified to just five DBMS_STATS.GATHER_TABLE_STATS commands, one for each table. This approach would work just fine but we really wanted to get this down to just one command. So how can we do that? You may be wondering why we didn’t just use the DBMS_STATS.GATHER_SCHEMA_STATS procedure with the OPTION parameter set to ‘GATHER STALE’. Unfortunately the statistics on the 5 partitioned tables were not stale and enabling incremental statistics does not mark the existing statistics stale. Plus how would we limit the schema statistics gather to just the 5 partitioned tables? So we went to ask one of the statistics developers if there was an alternative way. The developer told us the advantage of the “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. The “obj_filter_list” parameter allows you to specify a list of objects that you want to gather statistics on within a schema or database. The parameter takes a collection of type DBMS_STATS.OBJECTTAB. Each entry in the collection has 5 feilds; the schema name or the object owner, the object type (i.e., ‘TABLE’ or ‘INDEX’), object name, partition name, and subpartition name. You don't have to specify all five fields for each entry. Empty fields in an entry are treated as if it is a wildcard field (similar to ‘*’ character in LIKE predicates). Each entry corresponds to one set of filter conditions on the objects. If you have more than one entry, an object is qualified for statistics gathering as long as it satisfies the filter conditions in one entry. You first must create the collection of objects, and then gather statistics for the specified collection. It’s probably easier to explain this with an example. I’m using the SH sample schema but needed a couple of additional partitioned table tables to get recreate my colleagues scenario of 5 partitioned tables. So I created SALES2, SALES3, and COSTS2 as copies of the SALES and COSTS table respectively (setup.sql). I also deleted statistics on all of the tables in the SH schema beforehand to more easily demonstrate our approach. Step 0. Delete the statistics on the tables in the SH schema. Step 1. Enable concurrent statistics gathering. Remember, this has to be done at the global level. Step 2. Enable incremental statistics for the 5 partitioned tables. Step 3. Create the DBMS_STATS.OBJECTTAB and pass it to the DBMS_STATS.GATHER_SCHEMA_STATS command. Here, you will notice that we defined two variables of DBMS_STATS.OBJECTTAB type. The first, filter_lst, will be used to pass the list of tables we want to gather statistics on, and will be the value passed to the obj_filter_list parameter. The second, obj_lst, will be used to capture the list of tables that have had statistics gathered on them by this command, and will be the value passed to the objlist parameter. In Oracle Database 11g Release 2, you need to specify the objlist parameter in order to get the obj_filter_list parameter to work correctly due to bug 14539274. Will also needed to define the number of objects we would supply in the obj_filter_list. In our case we ere specifying 5 tables (filter_lst.extend(5)). Finally, we need to specify the owner name and object name for each of the objects in the list. Once the list definition is complete we can issue the DBMS_STATS.GATHER_SCHEMA_STATS command. Step 4. Confirm statistics were gathered on the 5 partitioned tables. Here are a couple of other things to keep in mind when specifying the entries for the  obj_filter_list parameter. If a field in the entry is empty, i.e., null, it means there is no condition on this field. In the above example , suppose you remove the statement Obj_filter_lst(1).ownname := ‘SH’; You will get the same result since when you have specified gather_schema_stats so there is no need to further specify ownname in the obj_filter_lst. All of the names in the entry are normalized, i.e., uppercased if they are not double quoted. So in the above example, it is OK to use Obj_filter_lst(1).objname := ‘sales’;. However if you have a table called ‘MyTab’ instead of ‘MYTAB’, then you need to specify Obj_filter_lst(1).objname := ‘”MyTab”’; As I said before, although we have illustrated the usage of the obj_filter_list parameter for partitioned tables, with concurrent and incremental statistics gathering turned on, the obj_filter_list parameter is generally applicable to any gather_database_stats, gather_dictionary_stats and gather_schema_stats command. You can get a copy of the script I used to generate this post here. +Maria Colgan

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• Five Key Strategies in Master Data Management

  - by david.butler(at)oracle.com

  Here is a very interesting Profit Magazine article on MDM: A recent customer survey reveals the deleterious effects of data fragmentation. by Trevor Naidoo, December 2010   Across industries and geographies, IT organizations have grown in complexity, whether due to mergers and acquisitions, or decentralized systems supporting functional or departmental requirements. With systems architected over time to support unique, one-off process needs, they are becoming costly to maintain, and the Internet has only further added to the complexity. Data fragmentation has become a key inhibitor in delivering flexible, user-friendly systems. The Oracle Insight team conducted a survey assessing customers' master data management (MDM) capabilities over the past two years to get a sense of where they are in terms of their capabilities. The responses, by 27 respondents from six different industries, reveal five key areas in which customers need to improve their data management in order to get better financial results. 1. Less than 15 percent of organizations surveyed understand the sources and quality of their master data, and have a roadmap to address missing data domains. Examples of the types of master data domains referred to are customer, supplier, product, financial and site. Many organizations have multiple sources of master data with varying degrees of data quality in each source -- customer data stored in the customer relationship management system is inconsistent with customer data stored in the order management system. Imagine not knowing how many places you stored your customer information, and whether a customer's address was the most up to date in each source. In fact, more than 55 percent of the respondents in the survey manage their data quality on an ad-hoc basis. It is important for organizations to document their inventory of data sources and then profile these data sources to ensure that there is a consistent definition of key data entities throughout the organization. Some questions to ask are: How do we define a customer? What is a product? How do we define a site? The goal is to strive for one common repository for master data that acts as a cross reference for all other sources and ensures consistent, high-quality master data throughout the organization. 2. Only 18 percent of respondents have an enterprise data management strategy to ensure that data is treated as an asset to the organization. Most respondents handle data at the department or functional level and do not have an enterprise view of their master data. The sales department may track all their interactions with customers as they move through the sales cycle, the service department is tracking their interactions with the same customers independently, and the finance department also has a different perspective on the same customer. The salesperson may not be aware that the customer she is trying to sell to is experiencing issues with existing products purchased, or that the customer is behind on previous invoices. The lack of a data strategy makes it difficult for business users to turn data into information via reports. Without the key building blocks in place, it is difficult to create key linkages between customer, product, site, supplier and financial data. These linkages make it possible to understand patterns. A well-defined data management strategy is aligned to the business strategy and helps create the governance needed to ensure that data stewardship is in place and data integrity is intact. 3. Almost 60 percent of respondents have no strategy to integrate data across operational applications. Many respondents have several disparate sources of data with no strategy to keep them in sync with each other. Even though there is no clear strategy to integrate the data (see #2 above), the data needs to be synced and cross-referenced to keep the business processes running. About 55 percent of respondents said they perform this integration on an ad hoc basis, and in many cases, it is done manually with the help of Microsoft Excel spreadsheets. For example, a salesperson needs a report on global sales for a specific product, but the product has different product numbers in different countries. Typically, an analyst will pull all the data into Excel, manually create a cross reference for that product, and then aggregate the sales. The exact same procedure has to be followed if the same report is needed the following month. A well-defined consolidation strategy will ensure that a central cross-reference is maintained with updates in any one application being propagated to all the other systems, so that data is synchronized and up to date. This can be done in real time or in batch mode using integration technology. 4. Approximately 50 percent of respondents spend manual efforts cleansing and normalizing data. Information stored in various systems usually follows different standards and formats, making it difficult to match the data. A customer's address can be stored in different ways using a variety of abbreviations -- for example, "av" or "ave" for avenue. Similarly, a product's attributes can be stored in a number of different ways; for example, a size attribute can be stored in inches and can also be entered as "'' ". These types of variations make it difficult to match up data from different sources. Today, most customers rely on manual, heroic efforts to match, cleanse, and de-duplicate data -- clearly not a scalable, sustainable model. To solve this challenge, organizations need the ability to standardize data for customers, products, sites, suppliers and financial accounts; however, less than 10 percent of respondents have technology in place to automatically resolve duplicates. It is no wonder, therefore, that we get communications about products we don't own, at addresses we don't reside, and using channels (like direct mail) we don't like. An all-too-common example of a potential challenge follows: Customers end up receiving duplicate communications, which not only impacts customer satisfaction, but also incurs additional mailing costs. Cleansing, normalizing, and standardizing data will help address most of these issues. 5. Only 10 percent of respondents have the ability to share data that was mastered in a master data hub. Close to 60 percent of respondents have efforts in place that profile, standardize and cleanse data manually, and the output of these efforts are stored in spreadsheets in various parts of the organization. This valuable information is not easily shared with the rest of the organization and, more importantly, this enriched information cannot be sent back to the source systems so that the data is fixed at the source. A key benefit of a master data management strategy is not only to clean the data, but to also share the data back to the source systems as well as other systems that need the information. Aside from the source systems, another key beneficiary of this data is the business intelligence system. Having clean master data as input to business intelligence systems provides more accurate and enhanced reporting.  Characteristics of Stellar MDM When deciding on the right master data management technology, organizations should look for solutions that have four main characteristics: enterprise-grade MDM performance complete technology that can be rapidly deployed and addresses multiple business issues end-to-end MDM process management with data quality monitoring and assurance pre-built MDM business relevant applications with data stores and workflows These master data management capabilities will aid in moving closer to a best-practice maturity level, delivering tremendous efficiencies and savings as well as revenue growth opportunities as a result of better understanding your customers.  Trevor Naidoo is a senior director in Industry Strategy and Insight at Oracle. 

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Orchestrating the Virtual Enterprise

  - by John Murphy

  During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems.  Case in point, almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value.

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• 7 Good Reasons to Upgrade E-Business Suite to the cloud

  - by Lisa Schwartz

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} As promised here is blog Part 2: Why Upgrade to Oracle E-Business Suite 12 in the cloud? 7 Good Reasons to Upgrade to E-Business Suite 12 in the Cloud: 1)   Take advantage of new and improved features: from global sub-ledger accounting to mobile access for supply chain management to built-in extensions for information search and discovery. If you haven’t checked out the latest features yet, there are over 1000 EBS 12 enhancements. 2) Plan now to address any ongoing Oracle Support considerations and regulatory compliance requirements. EBS Release 11 support is ending soon. Based upon that information alone, you should have an EBS upgrade strategy and planning well underway. 3) Customizations got you worried? Expedite your next Oracle E-Business Suite upgrade – have Oracle identify all customizations, reduce un-needed customizations (EBS 12 has built-in many of your customizations) and during the upgrade keep all necessary customizations to run your business. 4) Migrating EBS to the cloud allows parallel migration and testing. Therefore no extra hardware purchases for the testing and upgrade. Business disruption is minimized. And, by moving to the cloud, this provides for smoother future upgrades that are based on your own timeline. 5) Oracle Experts will upgrade and run your EBS applications for you in the cloud. Free your IT resources to develop new services and work on projects that are critical to business innovation and competitiveness. Your IT resources will not be inundated with upgrade tasks!      6) Reallocate precious IT dollars to other projects, eliminate CapEx costs. 7) Oracle minimizes business risk by having enterprise class cloud services under stringent SLAs designed to run your business applications for you such as: a. Enterprise grade infrastructure b. World-class security and identity management c. Best practices in regulatory compliance: from classified federal gov’t standards, to healthcare HIPPA standards to meeting Financial Services requirements (PCI DSS) Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 7 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Next Step: To help you upgrade and get to the cloud in the shortest period of  time, Oracle has a program called Oracle Upgrade Factory for Oracle E-Business Suite 12. It offers a unique approach, seamlessly bundling Managed Cloud Services and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade and migration to a managed private  cloud. Read the Oracle Upgrade Factory Solution Brief here. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Server Cabinet/Room Cooling

  - by user37226

  Hello all. I currently have two desktops and three servers in my office sitting on the floor (I know this is bad). With that many servers the ambient temperature in the room goes up quickly. I am located in Dallas, TX so during the winter, if the heat is kept low, it is not a problem, but during the summer it easily jumps the room +10 degrees. I have decided and found a free 42U server cabinet that a hosting company was throwing away to house all of these systems in. One server is in a rack mount case while the other four servers are housed in mid-tower cases. I have purchased shelves for each computer and plan to lay the towers side ways on these shelves (as replacing the cases costs a heck of a lot of money). I like the idea of housing all of these systems in the cabinet because it will save a lot of room and clean up all of the cabling currently laying all over the office floor. When putting this setup together over the next couple of weeks, I want to address issues with dust and cooling. The server cabinet has a fan on top, front plexiglass door and a rear metal door with vent wholes on the bottom. First the cooling issues. I know I am going to want to have cool air enter the bottom of the cabinet and exit the top. I do not want the room heating up though as this will make my work area hot and then make the servers warmer as the air eventually reenters the cabinet. I had an idea to fix this problem, but am unsure if it will work. I was thinking of taking flexible piping and adapting it to the back fans of the computer having the other end of the pipe at the top close to the cabinet's top mounted fan. I was then thinking of creating a duct around the top fan into the attic. Now I am very concerned that the attic will cause issues with this type of setup because during July/August time frame, the attic is easily 120 degrees F. I could also use the flexible pipe to take it to an attic exhaust vent if it would be better to vent it into the 100 degree air outside (at least there may be wind. The other option would be to buy a small portable air conditioner. This may be a possibility, but do I want to spend the extra money on power? I bet this increases the noise. Plus they are around $250 on Amazon. What would you all recommend? Depending on the solution I end up running with above, I would also like to limit the dust that gets into the cabinet. If I were to cut a whole and mount a second cabinet fan on the bottom of the rear door, could I possibly mount a standard home air filter on the other side of that whole? Thanks in advance for your recommendations. I look forward to reading your interesting ideas.

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• Server Cabinet/Room Cooling

  - by user37226

  Hello all. I currently have two desktops and three servers in my office sitting on the floor (I know this is bad). With that many servers the ambient temperature in the room goes up quickly. I am located in Dallas, TX so during the winter, if the heat is kept low, it is not a problem, but during the summer it easily jumps the room +10 degrees. I have decided and found a free 42U server cabinet that a hosting company was throwing away to house all of these systems in. One server is in a rack mount case while the other four servers are housed in mid-tower cases. I have purchased shelves for each computer and plan to lay the towers side ways on these shelves (as replacing the cases costs a heck of a lot of money). I like the idea of housing all of these systems in the cabinet because it will save a lot of room and clean up all of the cabling currently laying all over the office floor. When putting this setup together over the next couple of weeks, I want to address issues with dust and cooling. The server cabinet has a fan on top, front plexiglass door and a rear metal door with vent wholes on the bottom. First the cooling issues. I know I am going to want to have cool air enter the bottom of the cabinet and exit the top. I do not want the room heating up though as this will make my work area hot and then make the servers warmer as the air eventually reenters the cabinet. I had an idea to fix this problem, but am unsure if it will work. I was thinking of taking flexible piping and adapting it to the back fans of the computer having the other end of the pipe at the top close to the cabinet's top mounted fan. I was then thinking of creating a duct around the top fan into the attic. Now I am very concerned that the attic will cause issues with this type of setup because during July/August time frame, the attic is easily 120 degrees F. I could also use the flexible pipe to take it to an attic exhaust vent if it would be better to vent it into the 100 degree air outside (at least there may be wind. The other option would be to buy a small portable air conditioner. This may be a possibility, but do I want to spend the extra money on power? I bet this increases the noise. Plus they are around $250 on Amazon. What would you all recommend? Depending on the solution I end up running with above, I would also like to limit the dust that gets into the cabinet. If I were to cut a whole and mount a second cabinet fan on the bottom of the rear door, could I possibly mount a standard home air filter on the other side of that whole? Thanks in advance for your recommendations. I look forward to reading your interesting ideas.

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• Static route works on one computer, not the other

  - by Dan

  I have been struggling with this for a couple days now, maybe I just need some people with a fresh perspective to figure out what the issue is. Basically I have a bunch of computers that are being routed through a specific gateway in order to access a web page that is hosted internally on a separate subnet. I set up static routes on all of the computers, and they all work... except one. Here's what a route print -4 looks like for a working computer (Windows 7): =========================================================================== Interface List 14...xx xx xx xx xx xx ......Broadcom 802.11n Network Adapter 11...xx xx xx xx xx xx ......Realtek PCIe GBE Family Controller 1...........................Software Loopback Interface 1 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 10.xxx.xxx.230 10.xxx.xxx.94 20 10.zzz.zzz.0 255.255.255.0 10.xxx.xxx.147 10.xxx.xxx.94 21 10.xxx.xxx.0 255.255.255.0 On-link 10.xxx.xxx.94 276 10.xxx.xxx.94 255.255.255.255 On-link 10.xxx.xxx.94 276 10.xxx.xxx.255 255.255.255.255 On-link 10.xxx.xxx.94 276 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 10.xxx.xxx.94 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 10.xxx.xxx.94 276 =========================================================================== Persistent Routes: Network Address Netmask Gateway Address Metric 10.zzz.zzz.0 255.255.255.0 10.xxx.xxx.147 1 =========================================================================== And here's a route print -4 from the station that doesn't work (also Windows 7): =========================================================================== Interface List 10...xx xx xx xx xx xx ......Realtek PCIe GBE Family Controller 1...........................Software Loopback Interface 1 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 10.xxx.xxx.230 10.xxx.xxx.132 276 10.zzz.zzz.0 255.255.255.0 10.xxx.xxx.147 10.xxx.xxx.132 21 10.xxx.xxx.0 255.255.255.0 On-link 10.xxx.xxx.132 276 10.xxx.xxx.132 255.255.255.255 On-link 10.xxx.xxx.132 276 10.xxx.xxx.255 255.255.255.255 On-link 10.xxx.xxx.132 276 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 10.xxx.xxx.132 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 10.xxx.xxx.132 276 =========================================================================== Persistent Routes: Network Address Netmask Gateway Address Metric 10.zzz.zzz.0 255.255.255.0 10.xxx.xxx.147 1 =========================================================================== Both of these stations are running Windows 7. So essentially what I am trying to do here is route all traffic to the 10.zzz.zzz.0 subnet through the 10.xxx.xxx.147 gateway. Everything else should go through the 10.xxx.xxx.230 gateway. This is the intended behavior, and again it is working everywhere but that one station. I noticed that the Active Route metric costs differ between the two stations, but I am new to the routing table and I am not sure how that is impacting the behavior. I hope I have been able to explain the situation clearly. Any help would be much appreciated. I can provide any additional information if needed!

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• Delivering the Integrated Portal Experience!

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Guest post by Richard Maldonado, Principal Product Manager, Oracle WebCenter Portal Organizations are still struggling to standardize on a user interaction platform which can meet the needs of all their target audiences.  This has not only resulted in inefficient and inconsistent experiences for their users, but it also creates inefficiencies (productivity and costs) for the departments that manage the applications and information systems.  Portals have historically been the unifying platform that provide IT with a common interface which can securely surface the most relevant interactions for a given user and/or group of users.  However, organizations have found that the technologies available have either not provided the flexibility necessary to address all of their use cases, or they rely too much on IT resources to manage, maintain, and evolve.  Empowering  the Business Groups The core issue that IT departments face with delivering portal experiences is having enough resources to respond and address the influx of requirements which come in from the business.  Commonly, when a business group wants a new portal site established for their group, they will submit a request to the IT dept, the IT dept then assigns a resource to an administrator and/or developer to build.  Unfortunately, this approach is not scalable, it can be a time consuming activity which requires significant interaction between the business owner and the IT resource.  A modern user interaction platforms should empower the business groups by providing them tools which they can use to build and manage the portal experiences without the need for IT's involvement.  And because business groups rarely have technical resources (developers) on staff, the tools must be easy enough that virtually any business user could use.  In addition, the tool must be powerful enough to allow them to build the experience that they need, things such as creating a whole new portal, add/manage page and page hierarchy, manage user/group access, add/modify components within the page, etc.  This balance between ease-of-use and flexibility is key to the successful adoption of tools which will ultimately reduce the burden on IT, respond to the needs of the business, and deliver high-value experiences for the users.  Ready or Not, Here They Come: Smartphones and Tablets Recently, several studies have highlighted that smartphone and tablet-style devices have overtaken PC's in both sales and usage.  This shift is further driving organizations to revaluate how they're delivering data, information, and applications to their users.  Users are expecting to get the same level of access and interaction, but in a ways which are optimized for the capabilities of the device that they are using.  Expect More With the ever growing number of new IT projects and flat/shrinking budgets, organizations are looking for comprehensive solutions which can deliver integrated web experiences that are tailored for the users and optimized for mobile devices.  Piecing together a number of point solutions is no longer an option.  A modern portal technology should not only address the traditional needs of integrating and surfacing back-end applications/information, but it should enable the business through easy-to-use tools and accelerate the delivery of mobile optimized experiences.   v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter Featuring Qualcomm & Keste 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-fareast- mso-bidi-font-family:"Times New Roman";}

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• Windows Azure – Write, Run or Use Software

  - by BuckWoody

  Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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• Simplifying Human Capital Management with Mobile Applications

  - by HCM-Oracle

  By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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• Getting Started With Tailoring Business Processes

  - by Richard Bingham

  In this article, and for the sake of simplicity, we will use the term “On-Premise” to mean a deployment where you have design-time development access to the instance, including administration of the technology components, the applications filesystem, and the database. In reality this might be a local development instance that is then supported by a team who can deploy your customizations to the restricted production instance equivalents. Tools Overview Firstly let’s look at the Design-Time tools within JDeveloper for customizing and extending the artifacts of a Business Process. In essence this falls into two buckets; SOA Composite Editor for working with BPEL processes, and the BPM Studio. The SOA Composite Editor As a standard extension to JDeveloper, this graphical design tool should be familiar to anyone previously worked with Oracle SOA Server. With easy-to-use modeling capability, backed-up by full XML source-view (for read-only), it provides everything that is needed to implement the technical design. In simple terms, once deployed to the remote SOA Server the composite components (like Mediator) leverage the Event Delivery Network (EDN) for interaction with the application logic. If you are customizing an existing Fusion Applications BPEL process then be aware that it does support MDS-based customization layers just like Page Composer where different customizations are used based on the run-time context, like for a specific Product or Business Unit. This also makes them safe from patching and upgrades, although only a single active version of the composite is available at run-time. This is defined by a field on the composite record, available in Enterprise Manager. Obviously if you wish to fire different activities and tasks based on the user context then you can should include switches to fork the flows in your custom BPEL process. Figure 1 – A BPEL process in Composite Editor The following describes the simplified steps for making customizations to BPEL processes. This is the most common method of changing the business processes of Fusion Applications, as over 400 BPEL-based composite applications are provided out-of-the-box. Setup your local Fusion Applications JDeveloper environment. The SOA Composite Editor should be installed as part of the Fusion Applications extension. If there are problems you can also find it under the ‘Check for Updates’ help menu option. Since SOA Server is not part of the JDeveloper integrated WebLogic Server, setup a standalone WebLogic environment for deploying and testing. Obviously you might use a Fusion Applications development instance also. Package the existing standard Fusion Applications SOA Composite using Enterprise Manager and export it as a complete SOA Archive (SAR) file, resulting in a local .jar file. You may need to ask your system administrator for this. Import the exported SAR .jar file into JDeveloper using the File menu, under the option ‘SOA Archive into SOA Project’. In JDeveloper set the appropriate customization layer values, and then change from the default role to the Fusion Applications Customization Developer role. Make the customizations and save the application project. Finally redeploy the composite application, either to a direct Application Server connection, or as a fresh SAR (jar) file that can then be re-imported and deployed via Enterprise Manager. The Business Process Management (BPM) Suite In addition to the relatively low-level development environment associated with BPEL process creation, Oracle provides a suite of products that allow business process adjustments to be made without the need for some of the programming skills.  The aim is to abstract much of the technical implementation and to provide a Business Analyst tools for immediately implementing organization changes. Obviously there are some limitations on what they can do, however the BPM Suite functionality increases with each release and for the majority of the cases the tools remains as applicable as its developer-orientated sister. At the current time business processes must be explicitly coded to support just one of these use-cases, either BPEL for developer use or BPM for business analyst use. That said, they both run on the same SOA Server in much the same way. The components bundled in each SOA Composite Application can be verified by inspection through Enterprise Manager. Figure 2 – A BPM Process in JDeveloper BPM Suite. BPM processes are written in a standard notation (BPMN) and the modeling tools are very similar to that of BPEL. The steps to deploy a custom BPM process are also essentially much the same, since the BPM process is bundled into a SOA Composite just like a BPEL process. As such the SOA Composite Editor  actually has support for both artifacts and even allows use of them together, such as a calling a BPM process as a partnerlink from a BPEL process. For more details see the references below. Business Analyst Tooling In addition to using JDeveloper extensions for BPM development, there are run-time tools that Business Analysts can use to make adjustments, so that without high costs of an IT project the system can be tuned to match changes to the business operation. The first tool to consider is the BPM Composer, deployed with the middleware SOA Server and accessible online, and for Fusion Applications it is under the Business Process icon on the homepage of the Application Composer. Figure 3 – Business Process Composer showing a CRM process flow. The key difference between this and using JDeveloper is that the BPM Composer has a Business Catalog prepopulated with features and functions that can be used, mostly through registered WebServices. This means no coding or complex interface development is required, simply drag-drop-configure. The items in the business catalog are seeded by either Oracle (as a BPM Template) or added to by your own custom development. You cannot create or generate catalog content from BPM Composer directly. As per the screenshot you can see the Business Catalog content in the BPM Project browser region. In addition, other online tools for use by Business Analysts include the BPM Worklist application for editing business rules and approval management configuration, plus the SOA Composer which focuses on non-approval business rules and domain value maps. At the current time there are only a handful of BPM processes shipped with Fusion Applications HCM and CRM, including on-boarding workers and processing customer registrations.  This also means a limited number of associated BPM Templates provided out-of-the-box, therefore a limited Business Catalog. That said, BPM-based extension is a powerful capability to leverage and will most likely develop going forwards, especially for use in SaaS deployments where full design-time JDeveloper access is not available. Further Reading For BPEL – Fusion Applications Extensibility Guide – Section 12 For BPM – Fusion Applications Extensibility Guide – Section 7 The product-specific documentation and implementation guides for Fusion Applications Fusion Middleware Developers Guide for SOA Suite Modeling and Implementation Guide for Oracle Business Process Management User’s Guide for Oracle Business Process Composer Oracle University courses on BPM Suite and SOA Development

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• Pushing DNSSEC updates with offline keys

  - by eggyal

  In a non-professional capacity, I look after the DNS of some 18 domains: mostly personal/vanity domains for immediate family. I outsource the whole shebang to an inexpensive managed hosting provider with a web interface through which I manage the zones; since the provider also offers DNSSEC, I have successfully deployed that too. These domains are so unimportant that an attack targetted against them seems much less likely than a general compromise of my provider's systems, at which point the records of all their customers might be changed to misdirect traffic (perhaps with extremely long TTLs). DNSSEC could protect against such an attack, but only if the zone's private keys are not held by the hosting provider. So, I wonder: how can one keep DNSSEC private keys offline yet still transfer signed zones to an outsourced DNS host? The most obvious answer (to me, at least) is to run one's own shadow/hidden master (from which the provider can slave) and then copy offline-signed zonefiles to the master as required. The problem is that the only machine I (want to*) control is my personal laptop, which usually connects from a typical home ADSL (behind NAT over a dynamically-assigned IP address). Having them slave from that (e.g. with a very long Expiry time on the zone for periods when my laptop is offline/unavailable) would not only require a Dynamic DNS record from which they can slave (if indeed they can slave from a named host rather than a static IP address), but would also involve me running a DNS server on my laptop and opening both it and my home network up to the incoming zone transfer requests: not ideal. I would prefer a much more push-oriented design, whereby my laptop initiates transfer of offline-signed zonefiles/updates to the provider's servers. I looked into whether nsupdate could fit the bill: documentation is a little sketchy, but my testing (with BIND 9.7) suggests it can indeed update DNSSEC zones, but only where the server holds the keys to perform the zone signing; I have not found a way to have it take an update including the relevant RRSIG/NSEC/etc. records and have the server accept them. Is this a supported use-case? If not, I suspect the only solutions which could fit the bill will involve non-DNS-based transfer of the zone updates and would welcome recommendations that are supported by (hopefully inexpensive) hosting providers: SFTP/SCP? rsync? RDBMS replication? Proprietary API? Finally, what would be the practical implications of such a setup? Key rotation is jumping out at me as being an obvious difficulty, especially if my laptop is offline for extended periods. But the zones are extremely stable, so perhaps I could get away with long-lived ZSKs**...? * Whilst I could run a shadow/hidden master on e.g. an outsourced VPS, I dislike the overhead of having to secure / manage / monitor / maintain yet another system; not to mention the additional financial costs of so doing. ** Okay, this would enable a concerted attacker to replay outdated records—but the risk and impact of such are both tolerable in the case of these domains.

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• Choice of an OS for a home ZFS NAS

  - by OlafM

  I am preparing a home NAS with an old Athlon 64 X2 3800+, 4 GB ECC RAM, Asus M2V MX motherboard, and a single 3 TB WDC Green (another one as mirror may be installed in the future). It's the cheapest solution I found that includes ECC memory and the higher energy consumption is offset by the lower (zero) cost of acquisition. The system will be used for: music storage and stream to other desktop computers; storage of the scanned dia slides (3-4k slides, 180 MB TIFF each one plus reduced quality JPEG version); stream of these photos to a local iPad 2 (maybe Plex App? not yet sure); (one additional) remote backup via rsync/ssh or ZFS send/receive. It will be controlled via remote ssh, maybe VNC, no monitor attached. Absolute requirement is a reliable ZFS solution, plus the ability to easily install packets/software/virtual machines and to update remotely (I will be the admin and I don't live near the NAS). I have mainly three options: NAS4free/FreeNAS OpenIndiana Solaris Express 11 (yeah yeah I know the license requirements, I will write a perl script on it to count it as development machine). Problems: NAS4free/FreeNAS (I tested only NAS4free) required embedded installation for remote upgrading, but full install for easy addition of software packets. Since I need at least AirVideo Server (linux/win) and Plex App (win/linux) to stream the photos and some videos to iPad (they both require virtualbox), but I cannot be there to install updates, NAS4free/FreeNAS are excluded. http://www.nas4free.org/general_information.html explains the issue: embedded can be remotely updated, full cannot. Solaris has also another advantage: Crashplan client supports Solaris and I'm already using it for other backups. I would like to leave the option open, even if I will be doing backups probably through zfs send/receive. NexentaStor was left out because zfs send/receive are not included in the free version. The question is now Solaris 11 Express over OpenIndiana. To ease the management, I will be using http://www.napp-it.org Which one would you suggest and why? I found lots of informations and it's difficult for me to decide. I think (from the napp-it manual) that Solaris has some additional options for SMB shares, but are they really needed at home? I think I won't even use ACLs, since normal unix-style permissions are enough. OpenIndiana has maybe more frequent updates (Solaris offers only security updates between releases), but again, do I need them? I don't think so. Moreover, this is a NAS that has to work and nothing else, I cannot risk having problems that require me to access the server. Isn't OpenIndiana a bit more... cutting edge (in the Solaris world)? I'm just asking, no need to focus on this for the answer :-) I would limit myself to these two options (SE11.1/OI) also because I will be making a NAS for me in the future (where high performances with Mac shares are also required) and Solaris has kernel support for AFP. I will use this server to gather experience as well. After this long question, thanks in advance! If you need additional info, let me know and I will update this post. UPDATES Given the first answers, I will strongly suggest the person paying the hardware to insert a second HD. Better 2x2TB than 1x3TB (3 TB is oversized anyway). I was trying to keep the initial costs down to spread them over a longer period, but better having something good from the beginning.

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• Hoster not fulfilling contract: how to get money back?

  - by plua

  For several years, we have as a small webdesign company rented a dedicated server at a large hosting provider. They had several support levels. When we signed up for this, we had very limited in-house knowledge about server maintenance, and were very worried about the security of our server. We therefore took one of the more expensive support packages. An important aspect in this were these claims: [PROVIDER] verifies the availability of the latest security updates and sends you a notification to see if you are interested to have them installed [PROVIDER] verifies the availability of the latest supported software updates and sends you a notification to see if you are interested to have them installed These items were clearly stated on their website as being part of the advantage of this package.; With not enough knowledge about installing and updating such software on a Linux server, we decided to go for this package. We paid a premium of $50 per month over the maintenance package that is next in line ($100 vs $50). Over the years, we have paid several thousand dollars for this service. Then came the moment that I learned more and more about server management. And I found out step by step that our server was horrendously outdated! We had an OS that was hardly updated, our anti-virus was not working because it needed certain more recent packages on the OS, and in general there were a whole bunch of security vulnerabilities and fixes that were lacking. Shocked, I wrote the provider. Turns out, they decided unilaterally that they would not send out any notifications to clients because clients would get too many e-mails. This is a quote from their explanation: [...] We have decided not to spam its clients with OS and security updates and only install them whenever asked by the client I was shocked! They had never mentioned that they would drop this service, and in fact the claims about updating their clients through e-mail was still on their website, after they apparently stopped doing this years ago! Upon finding this out, I requested they refund all that we have paid as a premium over the other package, and make it available as future credit with their own company. I thought this was a very reasonable request. However, they said they would only go back one year and provide credit for this one year. Mails went back and forth, but they were not willing to give credit for the whole period, which I felt I was entitled to. So ultimately I left the hosting company, and filed a complaint with the BBB a while ago. Now, I am not the kind of person who runs to a lawyer for any minor thing, but in this case I am really considering taking action. I have been paying for years for a service I did not receive (the premium package had a few other pluses, but we took it primarily for these two points, and I can prove that we did not use the other benefits). For our small company the hosting costs were a very large part of our budget, and I feel it is very unfair how this large provider just does not care about not fulfilling its obligations. So my question is: what action should I take? Is a lawyer the only next step, or are there other suggestions? And am I right here to claim this money, or are they right that there is some sort of statue of limitations on such claims? Any feedback is appreciated.

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• Beyond Cloud Technology, Enabling A More Agile and Responsive Organization

  - by sxkumar

  This is the second part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain”. In the first part,  I was sharing with you how a broad-based transformation makes cloud more than a technology initiative, I will describe in this section how it requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. People: Most IT organizations have a fairly complex organizational structure. There are different groups, managing different pieces of the puzzle, and yet, they don't always work together. Provisioning a new application therefore may require a request to float endlessly through system administrators, DBAs and middleware admin worlds – resulting in long delays and constant finger pointing.  Cloud users expect end-to-end automation - which requires these silos to be greatly simplified, if not completely eliminated.  Most customers I talk to acknowledge this problem but are quick to admit that such a transformation is hard. As hard as it may be, I am afraid that the status quo is no longer an option. Sticking to an organizational structure that was created ages back will not only impede cloud adoption,  it also risks making the IT skills increasingly irrelevant in a world that is rapidly moving towards converged applications and infrastructure.   Process: Most IT organizations today operate with a mindset that they must fully "control" access to any and all types of IT services. This in turn leads to people clinging on to outdated manual approval processes .  While requiring approvals for scarce resources makes sense, insisting that every single request must be manually approved defeats the very purpose of cloud. Not only this causes delays, thereby at least partially negating the agility benefits, it also results in gross inefficiency. In a cloud environment, self-service access should be governed by policies, quotas that the administrators can define upfront . For a cloud initiative to be successful, IT organizations MUST be ready to empower users by giving them real control rather than insisting on brokering every single interaction between users and the cloud resources. Technology: From a technology perspective, cloud is about consolidation, standardization and automation. A consolidated and standardized infrastructure helps increase utilization and reduces cost. Additionally, it  enables a much higher degree of automation - thereby providing users the required agility while minimizing operational costs.  Obviously, automation is the key to cloud. Unfortunately it hasn’t received as much attention within enterprises as it should have.  Many organizations are just now waking up to the criticality of automation and it still often gets relegated to back burner in favor of other "high priority" projects. However, it is important to understand that without the right type and level of automation, cloud will remain a distant dream for most enterprises. This in turn makes the choice of the cloud management software extremely critical.  For a cloud management software to be effective in an enterprise environment, it must meet the following qualifications: Broad and Deep Solution It should offer a broad and deep solution to enable the kind of broad-based transformation we are talking about.  Its footprint must cover physical and virtual systems, as well as infrastructure, database and application tiers. Too many enterprises choose to equate cloud with virtualization. While virtualization is a critical component of a cloud solution, it is just a component and not the whole solution. Similarly, too many people tend to equate cloud with Infrastructure-as-a-Service (IaaS). While it is perfectly reasonable to treat IaaS as a starting point, it is important to realize that it is just the first stepping stone - and on its own it can only provide limited business benefits. It is actually the higher level services, such as (application) platform and business applications, that will bring about a more meaningful transformation to your enterprise. Run and Manage Efficiently Your Mission Critical Applications It should not only be able to run your mission critical applications, it should do so better than before.  For enterprises, applications and data are the critical business assets  As such, if you are building a cloud platform that cannot run your ERP application, it isn't truly a "enterprise cloud".  Also, be wary of  vendors who try to sell you the idea that your applications must be written in a certain way to be able to run on the cloud. That is nothing but a bogus, self-serving argument. For the cloud to be meaningful to enterprises, it should adopt to your applications - and not the other way around.  Automated, Integrated Set of Cloud Management Capabilities At the root of many of the problems plaguing enterprise IT today is complexity. A complex maze of tools and technology, coupled with archaic  processes, results in an environment which is inflexible, inefficient and simply too hard to manage. Management tool consolidation, therefore, is key to the success of your cloud as tool proliferation adds to complexity, encourages compartmentalization and defeats the very purpose that you are building the cloud for. Decision makers ought to be extra cautious about vendors trying to sell them a "suite" of disparate and loosely integrated products as a cloud solution.  An effective enterprise cloud management solution needs to provide a tightly integrated set of capabilities for all aspects of cloud lifecycle management. A simple question to ask: will your environment be more or less complex after you implement your cloud? More often than not, the answer will surprise you.  At Oracle, we have understood these challenges and have been working hard to create cloud solutions that are relevant and meaningful for enterprises.  And we have been doing it for much longer than you may think. Oracle was one of the very first enterprise software companies to make our products available on the Amazon Cloud. As far back as in 2007, we created new cloud solutions such as Cloud Database Backup that are helping customers like Amazon save millions every year.  Our cloud solution portfolio is also the broadest and most deep in the industry  - covering public, private, hybrid, Infrastructure, platform and applications clouds. It is no coincidence therefore that the Oracle Cloud today offers the most comprehensive set of public cloud services in the industry.  And to a large part, this has been made possible thanks to our years on investment in creating cloud enabling technologies. I will dedicated the third and final part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain” to Oracle Cloud Technologies Building Blocks and how they mapped into our vision of Enterprise Cloud. Stay Tuned.

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• Weighted round robins via TTL - possible?

  - by Joe Hopfgartner

  I currently use DNS round robin for load balancing, which works great. The records look like this (I have a ttl of 120 seconds) ;; ANSWER SECTION: orion.2x.to. 116 IN A 80.237.201.41 orion.2x.to. 116 IN A 87.230.54.12 orion.2x.to. 116 IN A 87.230.100.10 orion.2x.to. 116 IN A 87.230.51.65 I learned that not every ISP / device treats such a response the same way. For example some DNS servers rotate the addresses randomly or always cycle them through. Some just propagate the first entry, others try to determine which is best (regionally near) by looking at the ip address. However if the userbase is big enough (spreads over multiple ISPs etc) it balances pretty well. The discrepancies from highest to lowest loaded server hardly every exceeds 15%. However now I have the problem that I am introducing more servers into the systems, that not all have the same capacities. I currently only have 1gbps servers, but I want to work with 100mbit and also 10gbps servers too. So what I want is I want to introduce a server with 10 GBps with a weight of 100, a 1 gbps server with a weight of 10 and a 100 mbit server with a weight of 1. I used to add servers twice to bring more traffic to them (which worked nice. the bandwidth doubled almost.) But adding a 10gbit server 100 times to DNS is a bit rediculous. So I thought about using the TTL. If I give server A 240 seconds ttl and server B only 120 seconds (which is about about the minimum to use for round robin, as a lot of dns servers set to 120 if a lower ttl is specified.. so i have heard) I think something like this should occour in an ideal scenario: first 120 seconds 50% of requests get server A -> keep it for 240 seconds. 50% of requests get server B -> keep it for 120 seconds second 120 seconds 50% of requests still have server A cached -> keep it for another 120 seconds. 25% of requests get server A -> keep it for 240 seconds 25% of requests get server B -> keep it for 120 seconds third 120 seconds 25% will get server A (from the 50% of Server A that now expired) -> cache 240 sec 25% will get server B (from the 50% of Server A that now expired) -> cache 120 sec 25% will have server A cached for another 120 seconds 12.5% will get server B (from the 25% of server B that now expired) -> cache 120sec 12.5% will get server A (from the 25% of server B that now expired) -> cache 240 sec fourth 120 seconds 25% will have server A cached -> cache for another 120 secs 12.5% will get server A (from the 25% of b that now expired) -> cache 240 secs 12.5% will get server B (from the 25% of b that now expired) -> cache 120 secs 12.5% will get server A (from the 25% of a that now expired) -> cache 240 secs 12.5% will get server B (from the 25% of a that now expired) -> cache 120 secs 6.25% will get server A (from the 12.5% of b that now expired) -> cache 240 secs 6.25% will get server B (from the 12.5% of b that now expired) -> cache 120 secs 12.5% will have server A cached -> cache another 120 secs ... i think i lost something at this point but i think you get the idea.... As you can see this gets pretty complicated to predict and it will for sure not work out like this in practice. But it should definitely have an effect on the distribution! I know that weighted round robin exists and is just controlled by the root server. It just cycles through dns records when responding and returns dns records with a set propability that corresponds to the weighting. My DNS server does not support this, and my requirements are not that precise. If it doesnt weight perfectly its okay, but it should go into the right direction. I think using the TTL field could be a more elegant and easier solution - and it deosnt require a dns server that controls this dynamically, which saves resources - which is in my opinion the whole point of dns load balancing vs hardware load balancers. My question now is... are there any best prectices / methos / rules of thumb to weight round robin distribution using the TTL attribute of DNS records? Edit: The system is a forward proxy server system. The amount of Bandwidth (not requests) exceeds what one single server with ethernet can handle. So I need a balancing solution that distributes the bandwidth to several servers. Are there any alternative methods than using DNS? Of course I can use a load balancer with fibre channel etc, but the costs are rediciulous and it also increases only the width of the bottleneck and does not eliminate it. The only thing i can think of are anycast (is it anycast or multicast?) ip addresses, but I don't have the means to set up such a system.

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• How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt?

  - by Stu Thompson

  Prelude: I'm a code-monkey that's increasingly taken on SysAdmin duties for my small company. My code is our product, and increasingly we provide the same app as SaaS. About 18 months ago I moved our servers from a premium hosting centric vendor to a barebones rack pusher in a tier IV data center. (Literally across the street.) This ment doing much more ourselves--things like networking, storage and monitoring. As part the big move, to replace our leased direct attached storage from the hosting company, I built a 9TB two-node NAS based on SuperMicro chassises, 3ware RAID cards, Ubuntu 10.04, two dozen SATA disks, DRBD and . It's all lovingly documented in three blog posts: Building up & testing a new 9TB SATA RAID10 NFSv4 NAS: Part I, Part II and Part III. We also setup a Cacit monitoring system. Recently we've been adding more and more data points, like SMART values. I could not have done all this without the awesome boffins at ServerFault. It's been a fun and educational experience. My boss is happy (we saved bucket loads of $$$), our customers are happy (storage costs are down), I'm happy (fun, fun, fun). Until yesterday. Outage & Recovery: Some time after lunch we started getting reports of sluggish performance from our application, an on-demand streaming media CMS. About the same time our Cacti monitoring system sent a blizzard of emails. One of the more telling alerts was a graph of iostat await. Performance became so degraded that Pingdom began sending "server down" notifications. The overall load was moderate, there was not traffic spike. After logging onto the application servers, NFS clients of the NAS, I confirmed that just about everything was experiencing highly intermittent and insanely long IO wait times. And once I hopped onto the primary NAS node itself, the same delays were evident when trying to navigate the problem array's file system. Time to fail over, that went well. Within 20 minuts everything was confirmed to be back up and running perfectly. Post-Mortem: After any and all system failures I perform a post-mortem to determine the cause of the failure. First thing I did was ssh back into the box and start reviewing logs. It was offline, completely. Time for a trip to the data center. Hardware reset, backup an and running. In /var/syslog I found this scary looking entry: Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_00], 6 Currently unreadable (pending) sectors Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_07], SMART Prefailure Attribute: 1 Raw_Read_Error_Rate changed from 171 to 170 Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 16 Currently unreadable (pending) sectors Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 4 Offline uncorrectable sectors Nov 15 06:49:45 umbilo smartd[2827]: Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error Nov 15 06:49:45 umbilo smartd[2827]: # 1 Short offline Completed: read failure 90% 6576 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 2 Short offline Completed: read failure 90% 6087 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 3 Short offline Completed: read failure 10% 5901 656821791 Nov 15 06:49:45 umbilo smartd[2827]: # 4 Short offline Completed: read failure 90% 5818 651637856 Nov 15 06:49:45 umbilo smartd[2827]: So I went to check the Cacti graphs for the disks in the array. Here we see that, yes, disk 7 is slipping away just like syslog says it is. But we also see that disk 8's SMART Read Erros are fluctuating. There are no messages about disk 8 in syslog. More interesting is that the fluctuating values for disk 8 directly correlate to the high IO wait times! My interpretation is that: Disk 8 is experiencing an odd hardware fault that results in intermittent long operation times. Somehow this fault condition on the disk is locking up the entire array Maybe there is a more accurate or correct description, but the net result has been that the one disk is impacting the performance of the whole array. The Question(s) How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt? Am I being naïve to think that the RAID card should have dealt with this? How can I prevent a single misbehaving disk from impacting the entire array? Am I missing something?

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• System user authentication via web interface [closed]

  - by donodarazao

  Background: We have one pretty slow and expensive satellite Internet connection that is shared in a network with 5-50 users. To limit traffic, users shall pay a certain sum of money per hour. Routing and traffic accounting on user basis is done by a opensuse 10.3 server. Login is done via pppoe, and for each connection, username, bytes_sent, bytes_rcvd, start_time, end_time,etc are written into a mysql database. Now it was decided that we want to change from time-based to volume-based pricing. As the original developer who installed the system a couple of years ago isn't available, I'm trying to do the changes. Although I'm absolutely new to all this, there is some progress. However, there's one point I'm absolutely stuck. Up to now, only administrators can access connection details and billing information via a web interface. But as volume-based prices are less transparent to users than time-based prices, it is essential that users themselves can check their connections and how much they cost via the web interface. For this, we need some kind of user authentication. Actual question: How to develop such a user authentication? Every user has a linux system user account. With this user name and password, connection to the pppoe-server is made by the client machines. I thought about two possibles ways to authenticate users: First possibility: Users type username and password in a form. This is then somehow checked. We already have to possibilities to change passwords via the web interface. Here are parts of the code: Part of the Perl script the homepage is linked to: #!/usr/bin/perl use CGI; use CGI::Carp qw(fatalsToBrowser); use lib '../lib'; use own_perl_module; my @error; my $data; $query = new CGI; $username = $query->param('username') || ''; $oldpasswd = $query->param('oldpasswd') || ''; $passwd = $query->param('passwd') || ''; $passwd2 = $query->param('passwd2') || ''; own_perl_module::connect(); if ($query->param('submit')) { my $benutzer = own_perl_module::select_benutzer(username => $username) or push @error, "user not exists"; push @error, "your password?!?" unless $passwd; unless (@error) { own_perl_module::update_benutzer($benutzer->{id}, { oldpasswd => $oldpasswd, passwd => $passwd, passwd2 => $passwd2 }, error => \@error) and push @error, "Password changed."; } } Here's part of the sub update_benutzer in the own_perl_module: if ($dat-{passwd} ne '') { my $username = $dat-{username} || $select-{username}; my $system = "./chpasswd.pl '$username' '$dat-{passwd}'" . (defined($dat-{oldpasswd}) ? " '$dat-{oldpasswd}'" : undef); my $answer = $system; if ($? != 0) { chomp($answer); push @$error, $answer || "error changing password ($?)"; Here's chpasswd.pl: #!/usr/bin/perl use FileHandle; use IPC::Open3; local $username = shift; local $passwd = shift; local $oldpasswd = shift; local $chat = { 'Old Password: $' => sub { print POUT "$oldpasswd\n"; }, 'New password: $' => sub { print POUT "$passwd\n"; }, 'Re-enter new password: $' => sub { print POUT "$passwd\n"; }, '(.*)\n$' => sub { print "$1\n"; exit 1; } }; local $/ = \1; my $command; if (defined($oldpasswd)) { $command = "sudo -u '$username' /usr/bin/passwd"; } else { $command = "sudo /usr/bin/passwd '$username'"; } $pid = open3(\*POUT, \*PIN, \*PERR, $command) or die; my $buffer; LOOP: while($_ = <PERR>) { $buffer .= $_; foreach (keys(%$chat)) { if ($buffer =~ /$_/i) { $buffer = undef; &{$chat->{$_}}; } } } exit; Could this somehow be adjusted to verify users, but not changing user passwords? The second possibility I see: all pppoe connections are logged in the mysql database. If I could somehow retrieve the username (or uid) of the user connected by pppoe, this could be used to authenticate users. Users could only check their internet connections and costs when they are online (and thus paying money), but this could be tolerated. Here's a line of the script that inserts connections into the database: my $username = $ENV{PEERNAME}; I thought it would be easy to use this variable, but $username seems to be always empty in test-scripts (print $username). Any idea how to retrieve the user connected to the pppoe server? Sorry for the long question! Any help would be very much appreciated. :)

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