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• Viewsonic VG2427wm detected max resolution too low

  - by Hassan

  So I have a Viewsonic VG2427wm, which supports max resolution of 1920x1080 and I had it working at this resolution from both windows and linux PCs. Now, I need to connect it to my Dell XPS17 (L702x), which has only DP mini and HDMI, so I'm trying to connect this monitor via HDMI-to-DVI adapter (doesn't work at all) and via DP-mini-to-DVI adapter. The later works, but is limiting my max resolution to 1680x1050. Using same two adapters to connect my dell monitor works fine, so I don't suspect any of the adapters to be faulty. The driver is the latest viewsonic driver (although it's been last updated 3 years back). Any ideas, how I can force it to display it's correct native resolution?

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• BSOD after PC has been running for a while

  - by user1389999

  I'm having a problem where my computer is getting a blue screen. I have noticed that the BSOD happens after the PC has been running for about 2 days. The BSOD's seem to be an error with atikmpag.sys with an error code of 0x00000116. The problem started about a month ago.It has happened all five times that I left my computer on that long in the past month. Because my computer is a pre-built one from Dell, and I had upgraded the graphics card (at least a year ago) to a more demanding one, I replaced the stock 360W power supply that came with it. I replaced it with a more powerful, 680W one, because it seemed like the problem could be related to a lack of power supply wattage, but it didn't affect the problem at all. Here are the minidump files for the five BSOD's that I have experienced: https://dl.dropbox.com/u/3488338/bsoddumps.zip System info: Windows 7 Home Premium x64 Dell Studio XPS 435MT Radeon HD 5670 (Version 12.4 of the Catalyst driver) Intel Core i7 920 2.67 GHz 6GB of RAM

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• Computer Loses connection to router

  - by ajon

  I have a new Windows 8 Dell XPS desktop computer at work. It has a Dell Wireless 1703 802.11 b/g/n (2.4ghz) wireless adapter. sporadically throughout the day I lose internet connectivity. When I click on the wireless system tray icon, my companies router does not appear in the list. No other computer on the network is losing connection, only this one. I don't even know what to check. Could it be an ip conflict that causes me to get booted off? (I use DHCP), but why wouldn't my computer be able to see the network. The next time it happens I will see what happens when I try to access the router directly.

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• Image doesn't fill monitor when connected via HDMI

  - by russau

  Connecting a Dell Studio Slim to a Dell ST2210 21.5" monitor. The PC has a ATI Radeon HD 4350 video card. The video card has DVI and HDMI connections. When I connect with the DVI everything works fine. When I connect with the HMDI the image doesn't fill the screen, i.e. there's a approx 1 inch black border around the image. Win7 tells me the res is 1920x1080 (the native res of the monitor). Tried rebooting, no luck.

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• Viruses on external hard drive -- how to clean files?

  - by Jade

  Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to retrieve data from the hard drive without trouble. The problem is, I'm sure the hard drive has a few lingering viruses and I really don't want to infect any more PCs with it. I was planning to reformat it anyway, but I'd like to be able to save my files. Would transferring those files to my Mac and then scanning them for Windows viruses before throwing them back onto the newly reformatted hard drive be enough?

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• Intel HD 4000 driver not working

  - by Sagar Parakh

  I have a Dell Inspiron 15r se 7520. I have upgraded my system to Windows 8.1 few days back. After the upgrade, my Intel HD 4000 graphics driver stopped working. I have downloaded the latest driver from Dell website but during installation it said that my graphics driver is not compatible or validated and also my dedicated graphics driver AMD ATI Raedon HD 7730m also stopped working. There is also a problem with my screen brightness: I am unable to change it. How to make my graphics driver work?

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• Can I use dis-similar HW for Win2008r2 DFS-R

  - by cwheeler33

  The setup: Windows 2008R2 Ent on two machines. The roles on each server will include File Servers and DC's. The machines come from two different vendors (Dell/HP) The Dell is an Athlon and the HP is an Intel. Both have roughly the same speed CPU and 8GB of RAM. They have different Raid controllers, and more or less the same amount of disk space (roughly 6TB.) Can the servers use different types of hardware? Is there any documentation about this? The last question I have is about the network. Can DFS-R be forced to use a differen subnet from the regular network?

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• upgrade to windows8

  - by Siddharth Warrier

  I have a dell inspiron N5010 laptop. I am planning to upgrade to windows 8 and the existing version is windows 7. So when I planned to upgrade I found that in the website of dell they have not updated the drivers for windows 8. I had installed a preview version of windows 8 and installed the drivers of windows 7 so it got installed and is working fine. So shall I upgrade it to windows 8 and use windows 7 drivers???? or wait till the drivers are updated??????

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• I can't set the resolution to that recommended by my monitor

  - by F4r-20

  Firstly, I have looked here but didn't find what I needed. I have a Dell Optiplex 380 only using the on-board graphics (believe its the Intel G41 Express Chipset) but I can't seem to get the resolution right. The monitor I'm using (HP LE1901w) wants me to use 1440x900 but the only options I get are: 1600 x 1200 1366 x 768 1360 x 768 1280 x 1024 1280 x 960 1152 x 864 1024 x 768 800 x 600 So it will allow me to go higher or lower but not 1440x900. I've tried getting the driver from various different sources (Dell, Intel, Windows 7 Update) but still can't get that option. Does anybody know what else I can try?

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• Teaming/Spanning Switch Ports

  - by KTech

  I like to team NICs on my servers. Since most workstations are giga-bit anymore I want to provide my servers a bit more bandwidth. I've read various things that say I am/am not supposed to bond the ports on the switch. I see benefit in doing it as I'm not sure how the switch ARP table handles the same MAC address on multiple ports. Suggestions on the "ideal" way to do it? If it matters, I have mix (various locations) of Dell and HP, web managed, Layer 2 switches. Servers are mostly Dell with Broadcom NICs.

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• How to solve the "Bootmgr is missing" problem on Windows 7 machine ?

  - by Purushotham

  Hi, I bought a Dell Laptop recently which has Windows 7 operating system in it. I did not get the operating system CD/DVD. Recently I got a problem while starting the machine. I really don't know what happened. It says "Bootmgr is missing. Press Alt+Ctrl+Delete to restart". I have Dell recovery CD. But I don't know how to resolve this issue. Can anyone help me ?

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• 3130cn driver for ubuntu

  - by Lefterov

  Ubuntu 10.04 does not come with a driver for 3130cn. Dell does not offer a driver for Ubuntu but for SUSE and RedHat

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• Trying to build a history of popular laptop models

  - by John

  A requirement on a software project is it should run on typical business laptops up to X years old. However while given a specific model number I can normally find out when it was sold, I can't find data to do the reverse... for a given year I want to see what model numbers were released/discontinued. We're talking big-name, popular models like Dell Latitude/Precision/Vostro, Thinkpads, HP, etc. The data for any model is out there but getting a timeline is proving hard. Sites like Dell are (unsurprisingly) geared around current products, and even Wikipedia isn't proving very reliable. You'd think this data must have been collated by manufacturers or enthusiasts, surely?

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• External monitor turning black intermittently

  - by coding crow

  I have installed an external monitor (Dell ST2220L, 21.5 inch) on my laptop (Sony Vaio). I am using a DVI-D cable for connection. Since the laptop does not have a DVI-D port, I have connected a DVI-D to HDMI connector on the laptop end and inserted the cable in HDMI port of the laptop.. I have switched off the laptop display and adjusted the screen resolution on the Dell external monitor to 1920 x 1080 and adjusted colors for the Windows 7 and brightness and contrast from the monitor. The problem is the monitor turns of blank intermittently for 1-2 seconds and turns on again at random interval. What could be the reason for this and how to get rid of this problem?

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• Can I create an Infrastructure access point from built-in WiFi (as opposed to Ad-Hoc) on Windows XP?

  - by evilspoons

  I want to use my Windows XP laptop as an access point. What I am trying to achieve is possible under Windows 7 with a myriad of utilities, but the wireless driver stack was different before Windows 7 and those specific APIs don't exist on XP. The reason behind me wanting to do this is that I would like my Android phone to be able to connect via WiFi to a network that is only hard-wired (reverse tethering). Unfortunately, my Android device (Galaxy S Captivate) does not support ad-hoc networks without a serious amount of screwing around. Is it possible to create an "Infrastructure" network with my Dell Latitude D830's built-in WiFi - a "Dell Wireless 1395 WLAN Card", which I am assuming is probably rebadged Broadcom, or is there some fundamental difference between a wireless adapter and an access point that would prevent this?

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• Windows 7 unidentified network (or limited access) after hibernate.

  - by null

  My windows 7 network will show limited access or unidentified network after coming up from hibernation. In the office I normally use LAN connection, I turn-off my wireless card (DELL Latitude has on/off switch for the wireless card). When I back at home I will turn on the wireless card, but it will take about 15 seconds to detect my home WIFI and then show limited access. I will have to restart the notebook and it will be able to connect to my WIFI and internet. The problem will be solved if I restart the notebook, but that defeats the purpose of hibernation doesn't it? I have tried uninstalling the wireless card driver but still does not solve it. I also tried updating my network card driver but windows says I am using the latest driver. On support.dell.com also showing I am using the latest driver.

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• Large recovery partitions

  - by Unsigned

  Is there any good reason as to why factory restore partitions are generally much larger than they need to be? Examples I have found in my own experience: Dell XPS laptop Partition: 13.67 GB Used: 6.68 GB Dell Inspiron laptop Partition: 14.7 GB Used: 7.2 GB Toshiba laptop Partition: 15.3 GB Used: 9 GB In all cases, shrinking the partition to only slightly more than the Used space had no ill effects on future factory restorations. Why the exorbitant amount of extra space, given that neither of the three computers ever writes any data to the recovery partition? Is there a good reason I'm overlooking?

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• Unity 3D (with Nvidia driver) becomes very slow and laggy

  - by Graham

  How can I prevent my Unity 3D desktop from becoming slow after a while, given that I have an Nvidia Quadro NVS 290 graphics in TwinView mode? The desktop starts out fast on login, but becomes slow / lagging / hesitant / high latency after a while, symptoms being spikes in CPU usage by /usr/bin/X whenever I cause any graphical activity with the mouse or keyboard (e.g. typing, changing tabs, dragging windows). The desktop remains slow even with all windows (except htop in Terminal) and extraneous processes killed. Detail: Changing tabs in Terminal takes about a second, and X spikes to 76% CPU. As I type into Firefox, X spikes to 95% CPU. Dragging Termiinal window, X goes to 70% CPU. Basically, every graphical action sends CPU usage of X through the roof. Device: Nvidia Quadro NVS 290 Driver package: binary driver nvidia-current-updates (280.13-0ubuntu5) Dual Monitors: Pair of DELL UltraSharp 1908FP in TwinView (X screen 2560x1024) OS: Fresh install of Ubuntu 11.10 amd64 Desktop with all updates. Hardware: Dell Precision T5400 Workstation Pastebin of Xorg.0.log Pastebin of xorg.conf Pastebin of nvidia-xconfig -t output (easier to read than xorg.conf) Output of /usr/lib/nux/unity_support_test -p: To obtain the following htop screenshow I typed "asdf" several times in in this text box, alt-tabbed to Terminal and took a screenshot of the high X CPU usage. This also happens when firefox is not running: Quadro NVS 290 has "No" thermal sensor according to sensors-detect: Next adapter: NVIDIA i2c adapter 0 at 2:00.0 (i2c-0) Do you want to scan it? (YES/no/selectively): Client found at address 0x50 Probing for `Analog Devices ADM1033'... No Probing for `Analog Devices ADM1034'... No P robing for `SPD EEPROM'... No Probing for `EDID EEPROM'... Yes (confidence 8, not a hardware monitoring chip) I tried the nouveau driver by disabling the nvidia-current-updates under Additional Drivers, but Ubuntu and xrandr -q fail to detect the second monitor. This may be issue 737349. Funniest thing is that Nouveau wiki says that XRandR 1.2 dual-monitor is supported so it should work with a second monitor.

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• Brand new battery is 100% charged but at 0% capacity

  - by Chris Conway

  I just bought a brand new battery to replace one that had seemingly died. I followed the instructions that came with the battery and charged it overnight, then ran my computer on battery until it was in a critical state and charged it overnight again. Now the battery appears to be 100% charged and at the same time at 0% capacity—when it's plugged in it doesn't charge and when it's unplugged the computer immediately goes into low power mode. I've taken the battery out and checked the contacts. I've rebooted the system with and without the battery. Nothing seems to help. I'm not sure if I should blame the battery, the laptop, the charger, or the power management software for this state of affairs. The obvious answer would be the battery but I bought this battery because another year-old battery exhibited similar behavior—I assumed it was dead and a Dell tech came to the same conclusion. I'm loathe to order another new battery without first exploring other explanations. What can I do to diagnose this problem? Here's the /proc info: $ cat /proc/acpi/battery/BAT0/state present: yes capacity state: critical charging state: charged present rate: 1 mA remaining capacity: 0 mAh present voltage: 9754 mV $ cat /proc/acpi/battery/BAT0/info present: yes design capacity: 6600 mAh last full capacity: 6789 mAh battery technology: rechargeable design voltage: 11100 mV design capacity warning: 660 mAh design capacity low: 200 mAh cycle count: 0 capacity granularity 1: 66 mAh capacity granularity 2: 66 mAh model number: DELL WK serial number: 4043 battery type: LION OEM info: SMP

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• USB drives not recognized all of a sudden

  - by Siddharth

  I have tried most of the advice on askubuntu and other sites, usb_storage enable to fdisk -l. But I am unable to find steps to get it working again. lsusb results Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse Bus 005 Device 002: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard Bus 001 Device 005: ID 8564:1000 dmseg | tail reports [ 69.567948] usb 1-4: USB disconnect, device number 4 [ 74.084041] usb 1-6: new high-speed USB device number 5 using ehci_hcd [ 74.240484] Initializing USB Mass Storage driver... [ 74.256033] scsi5 : usb-storage 1-6:1.0 [ 74.256145] usbcore: registered new interface driver usb-storage [ 74.256147] USB Mass Storage support registered. [ 74.257290] usbcore: deregistering interface driver usb-storage fdisk -l reports Device Boot Start End Blocks Id System /dev/sda1 * 2048 972656639 486327296 83 Linux /dev/sda2 972658686 976771071 2056193 5 Extended /dev/sda5 972658688 976771071 2056192 82 Linux swap / Solaris I think I need steps to install and get usb_storage module working. Edit : I tried sudo modprobe -v usb-storage reports sudo modprobe -v usb-storage insmod /lib/modules/3.2.0-48-generic-pae/kernel/drivers/usb/storage/usb-storage.ko Still no usb driver mounted. Nor does a device show up in /dev. Any step by step process to debug and fix this will be really helpful. Thanks.

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• Dock with dual external DVI monitors with Intel + Nvidia Optimus?

  - by Ryan

  I have a Dell Latitude E6420 laptop plugged into a docking station, and the dock has 2 monitors (connected with DVI). Also note that I've installed Ubuntu alongside (dual-boot) Windows 7. I can't get the dual monitors to work both on Ubuntu (either 11.10 or 12.04) and Windows 7. When I run lspci | grep VGA, I get: 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 01:00.0 VGA compatible controller: nVidia Corporation GF108 [Quadro NVS 4200M] (rev a1) If I then reboot and uncheck Optimus setting in the BIOS during reboot, I'm able to get the dual monitors to work in Ubuntu 12.04 (but I need to configure them every boot in Nvidia Settings). When I run lspci | grep VGA, I get: 01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [Quadro NVS 4200M] (rev a1) But then if I reboot into Windows (leaving the Optimus unchecked), Windows can't detect external monitors, and the resolution is unacceptably low. I've seen on many forum posts that this particular graphics card setup causes lots of headaches. I haven't been able to resolve my problem yet. How can I use my external display on my laptop with intel and nvidia video cards? How to use external displays with Intel driver on a NVidia/Intel hybrid system nVidia Optimus , Unity 3D and Dual Monitors "Just use VGA instead of DVI" isn't an option because my dock has only 1 VGA port (and 2 DVI). Switching the BIOS setting on every reboot and then reconfiguring the display settings every time is tedious, time-consuming, and impractical. Do you know how to make this work smoothly? Thanks for your help! P.S. see also: http://superuser.com/questions/434358/dell-latitude-e6420-dual-boot-ubuntu-windows-7-optimus-graphics-problems

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• Shutdown issue on persistent LiveUSB

  - by John K

  A) Downloaded Ubuntu to a Windows 7 temp directory from: http://www.ubuntu.com/download/ubuntu/download (Ubuntu 11.10 - Latest version / 32-bit). The output was a .iso file. B) Created a bootable USB stick using Universal USB Installer: http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/. Did not select "Persistent file". Result: Tried it in a Dell Latitude D630 Dell laptop: works every time, many startups and shutdowns. C) Repeated B) but with "Persistent file" set. Works once or twice, but then, just locks on the Ubuntu splash screen. E) Downloaded LiveUSB Install from http://live.learnfree.eu/download, which created a file on Windows 7 called live-usb-install-2.3.2.exe. F) Ran the above installer with "Persistent file" to a 4GB ScanDisk (formatted) thumb drive. Result: Worked pretty good for a while. Shutdown and rebooted several times. Changed items like creating a new directories - all worked. Then: Setup an Admin account with a password and no auto login. On next reboot, it required the password and logged in correctly. Tried to shutdown via the top left icon - Shutdown menu option. Key issue: Would not shutdown, but would always go back to the login prompt. Could successfully login. Finally, shutdown (which just put me back to the login window), and hard shutdown with the power switch. Result: On reboot, just locks on the Ubuntu splash screen. Questions (note, very new to Linux): Did I shutdown wrong (I mean prior to the hard power off)? Is the persistence option very unstable, or am I doing something else completely wrong?

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• How do I mount my Android phone?

  - by Amanda

  I'm puzzled because my phone used to just appear when I plugged it in. It doesn't anymore and The development options are definitely set to allow USB debugging. The phone is charging via USB but doesn't appear in lsusb [0 amanda@luna android-sdk-linux_86]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 17ef:4807 Lenovo UVC Camera Bus 003 Device 012: ID 413c:1003 Dell Computer Corp. Keyboard Hub Bus 003 Device 003: ID 08ff:2810 AuthenTec, Inc. AES2810 Bus 003 Device 013: ID 413c:2010 Dell Computer Corp. Keyboard Bus 003 Device 014: ID 046d:c001 Logitech, Inc. N48/M-BB48 [FirstMouse Plus] adb devices -l shows nothing. In my Wireless and Network settings I changed the USB connection settings to "Mass storage" -- they were set to "Ask on connection" though I definitely wasn't getting asked. I don't get any Click here to connect via USB alert either. I'm not even sure whether the issue is my phone or my computer. It seems odd that it isn't even appearing in lsusb Not for nothing, the thumb drive on my keyring also does not appear in lsusb -- I've tried both in a bunch of different ports. I kind of assume the thumb drive is just borked, but it could be my OS.

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• Sound card not detected in 13.04

  - by Ganessh Kumar R P

  I have a problem with my sound card. I don't have volume up or down option anywhere. In the setting -> Sound I don't have any card detected. But when I run the command sudo aplay -l, I get the following output **** List of PLAYBACK Hardware Devices **** Failed to create secure directory (/home/ganessh/.config/pulse): Permission denied card 0: MID [HDA Intel MID], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 And the command lspci -v | grep -A7 -i "audio" outputs 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) Subsystem: Dell Device 02a2 Flags: bus master, fast devsel, latency 0, IRQ 48 Memory at f0f20000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) (prog-if 00 [Normal decode]) -- 02:00.1 Audio device: NVIDIA Corporation GF106 High Definition Audio Controller (rev a1) Subsystem: Dell Device 02a2 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at d3efc000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 07:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300 So, I assume that the drivers are properly installed but still I don't get any option in the settings or volume control. The same card used to work well back in 2010 versions(04 and 10) Any help is appreciated. Thanks

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• Ubuntu install can't find hard drives

  - by Casey Hungler

  I recently got a Dell Inspiron Special Edition 7720 computer. I am trying to install Ubuntu along side Windows. When I use the WUBI installer, the installation of Ubuntu works as long as I do not boot into Windows; if I boot into Windows, when I go back into Ubuntu, I am given a variety of error messages which claim to have corrupt or missing kernel/root directory, etc. I have been working with this problem for about a week, and have reinstalled Ubuntu MANY times. So far, I have eliminated all of the following problems: Corrupt WUBI installation (Downloaded multiple times, used on other systems), I have tried using a CD and a flash drive, both of which work on other computers. I know that no program within Ubuntu is creating the problem. I know that others have successfully installed Ubuntu on a computer with my operating system (Windows 7 SP1). This is a much shortened version of the original question, which has been up for about 5 days, and included a more detailed description of the problem, but left everyone clueless as to the source of this problem. When I spoke with the Dell service technician who came over today to replace my keyboard, he suggested that the driver for my HDD was so new that it was not compatible with the current version of Ubuntu. His reasoning is as follows: 1) During an install from a flash drive or CD, where I am supposed to get the option to wipe my system or create a dual boot, I get a window that asks me to select a hard drive partition, but none are listed. 2) This model of computer was made public in June of this year, while Ubuntu was released in April Adopting this theory, it would seem to me that the WUBI install fails after booting into Windows because Ubuntu can no longer find the files that it needs to load. Does this theory seem at all plausible to anyone? I just want to install Ubuntu and have it stay on my computer. I don't care how I put it there, I just need it to work, so I would TRULY appreciate any advice or suggestions anyone could give. Thanks so much for your time and support!!!

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