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• What level/format of access should be given to a client to the issue tracking system?

  - by dukeofgaming

  So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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• Would this be considered Single Tenant or Multi-Tenant?

  - by Amy Anuszewski

  I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has its own database. We have been asked by a customer if we are a single tenant or a multi-tenant solution. From our perspective, we are the sole tenant of the server. But, what is the correct answer to the customer?

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Sample domain model for online store

  - by Carel

  We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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• How to customize web-app (pages and UI) for different customers

  - by demoncodemonkey

  We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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• How to deal with customer who aren't able to visit every sprint end presentation?

  - by Ikke

  We're about to start with some projects based on Scrum. The duration of a sprint is two weeks. But most likely, the customers are not able to attend the final presentation of each sprint, due to distance or busy schedules (it's for a school project, so the stakes aren't that high) How should we handle that best?

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• PeopleSoft CRM 9.2 Release Value Proposition

  - by Race Bannon

  Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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• Inventory Consignment Flow

  - by ipohfly

  Not sure whether this is the right place to ask this question, but here goes.. Currently I have requirement to add support for consignment transaction in our inventory module. I have a very limited understanding of what consignment means in inventory, i.e. Customer get stocks/products from Seller without actually buying them, the product just resides in the Customer's inventory and it's still owned by the Seller. Only when the Customer actually buy the stocks then only will the ownership of the stock is transferred. The issue is i can't imagine how the data will be presented to both the Customer and the Seller. What i know is that i would need to deduct the stock from the Seller's inventory when the Customer raise a request to get the stock through consignment, but what about the 'ownership' of the stocks/products? Does that mean i would need to create another column in my table to state that for each inventory it is owned by who? Anywhere i can get information on how i should work out an inventory module like this? Thanks.

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• What is a Relational Database Management System (RDBMS)?

  A Relational Database Management System (RDBMS)  can also be called a traditional database that uses a Structured Query Language (SQL) to provide access to stored data while insuring the integrity of the data. The data is stored in a collection of tables that is defined by relationships between data items. In addition, data permitted to be joined in new relationships. Traditional databases primarily process data through transactions called transaction processing. Transaction processing is the methodology of grouping related business operations based predefined business events. An example of this can be seen when a person attempts to purchase an item from an online e-tailor. The business must execute specific operations for a related  business event. In this case, a business must store the following information: Customer Info, Order Info, Order Item Info, Customer Payment Data, Payment Results, and Current Order Status. Example: Pseudo SQL Operations needed for processing an online e-tailor sale. Insert Customer into Customers Insert New Order into Orders Insert Each New Order Item into OrderItems Insert Customer Payment Info into PaymentInfo Insert Payment Processing Result into PaymentDetails Update Customer for Current Order Status Common Relational Database Management System Microsoft SQL Server Microsoft Access Oracle MySQL DB2 It is important to note that no current RDBMS has fully implemented all of the Relational Principles. Common RDBMS Traits Volatile Data Supports Transaction Processing Optimized for Updates and Simple Queries 

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• cannot find table or object

  - by jeni

  hi all, Am running asp.net,c# application with sql server 2005. I got some problems with database tables.I got an inconsistency errors in some tables.I tried to run the below dbcc command to remove the inconsistent datas; DBCC CHECKTABLE ('Customer',repair_allow_data_loss) WITH ALL_ERRORMSG At first i run DBCC CHECKTABLE ('Customer') it is working.but now it is not working, i got an error as Cannot find a table or object with the name "Customer". Check the system catalog. Is my commands wrong.

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• Google Play: how dev can give (already purchased) app to customer as a gift?

  - by Tertium

  Yes, SO, I know, it's not a "programmer's" question:) But customers sometimes help us (devs) with our code, so we (devs) shold be grateful. I think answer to my question will be useful for all fellow android devs. User has purchased my app. Refund period (15min) is over of course. Now I'd like to return money to him as a gift, because he helped me in testing a little. If I refund the entire order in Checkout-Orders will user keep my app 'purchased'? I mean will he be able to uninstall and install it again from GooglePlay-MyApps and will app be marked "purchased"? Will Google LVL accept him to run the app? I've done such refunds before, but then they called it "Android Market", and refund was 12h, and there were no LVL. Maybe somebody know another way to make a small gift using Google Play?

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• SQL RDBMS : one query or multiple calls

  - by None None

  After looking around the internet, I decided to create DAOs that returned objects (POJOs) to the calling business logic function/method. For example: a Customer object with a Address reference would be split in the RDBMS into two tables; Customer and ADDRESS. The CustomerDAO would be in charge of joining the data from the two tables and create both an Address POJO and Customer POJO adding the address to the customer object. Finally return the fulll Customer POJO. Simple, however, now i am at a point where i need to join three or four tables and each representing an attribute or list of attributes for the resulting POJO. The sql will include a group by but i will still result with multiple rows for the same pojo, because some of the tables are joining a one to many relationship. My app code will now have to loop through all the rows trying to figure out if the rows are the same with different attributes or if the record should be a new POJO. Should I continue to create my daos using this technique or break up my Pojo creation into multiple db calls to make the code easier to understand and maintain?

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• The 5 Most Important Analytics Stats

  While there are hundreds of different uses for a website analytics program, there are some that can quickly indicate whether your website has a heartbeat. Most likely providing these statistics would satisfy a customer asking how the website is doing, and for a customer that doesn't have analytics on their website, the potential to have these metrics should be enough to convince the customer that they need to install website analytics.

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• Is it possible to store ObjectContext on the client when using WCF and Entity Framework?

  - by Sergey

  Hello, I have a WCF service which performs CRUD operation on my data model: Add, Get, Update and Delete. And I'm using Entity Framework for my data model. On the other side there is a client application which calls methods of the WCF service. For example I have a Customer class: [DataContract] public class Customer { public Guid CustomerId {get; set;} public string CustomerName {get; set;} } and WCF service defines this method: public void AddCustomer(Customer c) { MyEntities _entities = new MyEntities(); _entities.AddToCustomers(c); _entities.SaveChanges(); } and the client application passes objects to the WCF service: var customer = new Customer(){CustomerId = Guid.NewGuid, CustomerName="SomeName"}; MyService svc = new MyService(); svc.Add(customer); // or svc.Update(customer) for example But when I need to pass a great amount of objects to the WCF it could be a perfomance issue because of I need to create ObjectContext each time when I'm doing Add(), Update(), Get() or Delete(). What I'm thinking on is to keep ObjectContext on the client and pass ObjectContext to the wcf methods as additional parameter. Is it possible to create and keep ObjectContext on the client and don't recreate it for each operation? If it is not, how could speed up the passing of huge amount of data to the wcf service? Sergey

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• Silverlight 3 - How to "refresh" a DataGrid content?

  - by Josimari Martarelli

  I have the following scenery: 1 using System; 2 using System.Windows; 3 using System.Windows.Controls; 4 using System.Windows.Documents; 5 using System.Windows.Ink; 6 using System.Windows.Input; 7 using System.Windows.Media; 8 using System.Windows.Media.Animation; 9 using System.Windows.Shapes; 10 using System.Collections.Generic; 11 12 namespace refresh 13 { 14 public partial class MainPage : UserControl 15 { 16 17 List c = new List(); 18 19 public MainPage() 20 { 21 // Required to initialize variables 22 InitializeComponent(); 23 c.Add(new Customer{ _nome = "Josimari", _idade = "29"}); 24 c.Add(new Customer{_nome = "Wesley", _idade = "26"}); 25 c.Add(new Customer{_nome = "Renato",_idade = "31"}); 26 27 this.dtGrid.ItemsSource = c; 28 } 29 30 private void Button_Click(object sender, System.Windows.RoutedEventArgs e) 31 { 32 c.Add(new Customer{_nome = "Maiara",_idade = "18"}); 33 } 34 35 } 36 37 public class Customer 38 { 39 public string _nome{get; set;} 40 public string _idade{get; set;} 41 } 42 } Where, dtGrid is my DataGrid control... The Question is: How to get the UI Updated after adding one more register to my list. I get to solve it setting the DataGrid's Item Source to "" and then setting to the list of Customer objects again, like that: 1 private void Button_Click(object sender, System.Windows.RoutedEventArgs e) 2 3 { 4 5 c.Add(new Customer{_nome = "Maiara",_idade = "18"}); 6 7 this.dtGrid.ItemsSource=""; 8 9 this.dtGrid.ItemsSource=c; 10 11 } 12 Is there a way to get the UI updated or the datagrid's itemsSource refreshed automatically after updating, altering or deleting an item from the list c ? Thank you, Josimari Martarelli

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• CSS - Class hierarchies???

  - by ClarkeyBoy

  Hi, I have a site with a customer front end, which has a catalogue, homepage, contact page, about us page and so on. There is also an administration front end. I would like to implement a kind of hierarchy where any elements within an element with class "admin" will inherit properties set in the admin stylesheet and anything else inherits from the customer stylesheet. The purpose of this is so that admin can login on the admin front end, where they have access to lots of advanced stuff, but they can also navigate to the customer front end where they can execute basic tasks (such as hiding catalogue items, running a debug script if a customer reports an issue and so on). I would like all the admin tools on the customer front end to have properties taken from the admin stylesheet instead of the customer one - this will change the background colour and stuff. Is there any easy way to set up like namespaces to make things simpler, for example: .admin { .list { .list-subtitle { } .list-item { } } a { } } .customer { .list { .list-subtitle { } .list-item { } } a { } } I know it can be like: .admin .list {} .admin .list .list-item {} .admin a I just dont want to have to keep putting .admin all the time. Does anyone have any suggestions on how I could do this? I suppose I could write a .net class which sets this up and writes a stylesheet according to whats put into it, but then I would not be able to read the styles so easily add there would be all sorts of like Classes.Add(blah) and so on. Thanks in advance for any replies... Regards, Richard

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• ASP.Net User Control Template Instantiation

  - by Chris

  Hi, I created a user control that has a template container. <cc:SearchResultItem ID="SearchResultItem1" Customer='<%# ((Customer)(((RepeaterItem)Container).DataItem)) %>' runat="server"> <NameTemplate> <%# Container.Name %> </NameTemplate> </cc:SearchResultItem> This is control is placed in a repeater which lists some customers. The customer is than bound to the user control. When the name template is instantiated in the container, the customer object is not yet available, but I need to access its name because it needs to get parsed before. protected void Page_Init(object sender, EventArgs e) { if (nameTemplate != null ) { // customer is null here, it is avaiable only after Page_Init... NameContainer container = new NameContainer(customer.Id, Parse(customer.Name)); nameTemplate.InstantiateIn(container); placeHolder.Controls.Add(container); } } Question: How can I access properties set for the user control BEFORE the template container is instantiated? Thanks in advance!

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• How to detect back button or forward button navigation in a silverlight navigation application

  - by parapura rajkumar

  When a Page is navigated to in silverlight you can override this method. protected override void OnNavigatedTo(NavigationEventArgs e) { base.OnNavigatedTo(e); } The NavigationEventArgs has a NavigationMode enumeration which is defined as public enum NavigationMode { New = 0, Back = 1, Forward = 2, Refresh = 3, } But calling e.NavigationMode always throws a NotImplementedException Is there a way in silverlight to detect a page is being navigated to because the user hit the forward/back browser button. What I am trying to achieve is some kind of state that can be preserved when the user hits the back button. For example assume you have a customer page which is showing a list of customers in a datagrid. The user can select a customer and there is a detail view which shows all the orders for that customer. Now within an order item you can click a hyperlink link that takes you to the shipping history of the order which is a separate page. When the user hits the back button I want to go back to the customers page and automatically select the customer he was viewing. Is this possible at all ? I also tried out the fragment navigation feature NavigationService.Navigate(new Uri("#currentcustomerid=" + customer.Id.ToString(), UriKind.Relative)); when the customer selection changes but this adds too many items to the history when the user clicks various customers on the customer page. EDIT There is also an method you can override protected override void OnNavigatingFrom(NavigatingCancelEventArgs e) { } which is the same as handling the NavigationService.Navigating event as indicated by BugFinder's answer. In this method e.NavigationMode always returns New when when you hit the Back or Forward Button. The only time this method returns Back is when you explicitly call NavigationService.GoBack()

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• NHibernate: Mapping multiple classes from a single table row

  - by Michael Kurtz

  I couldn't find an answer to this specific question. I am trying to keep my domain model object-oriented and re-use objects where possible. I am having an issue determining how to provide a mapping to multiple classes from a single row. Let me explain with an example: I have a single table, call it Customer. A customer has several attributes; but, for brevity, assume it has Id, Name, Address, City, State, ZipCode. I would like to create a Customer and Address class that look like this: public class Customer { public virtual long Id {get;set;} public virtual string Name {get;set;} public virtual Address Address {get;set;} } public class Address { public virtual string Address {get;set;} public virtual string City {get;set;} public virtual string State {get;set;} public virtual string ZipCode {get;set;} } What I am having trouble with is determining what the mapping would be for the Address class within the Customer class. There is no Address table and there isn't a "set" of addresses associated with a Customer. I just want a more object-oriented view of the Customer table in code. There are several other tables that have address information in them and it would be nice to have a reusable Address class to deal with them. Addresses are not shared so breaking all addresses into a separate table with foreign keys seems to be overkill and, actually, more painful since I would need foreign keys to multiple tables. Can someone enlighten me on this type of mapping? Please provide an example if you can. Thanks for any insights! -Mike

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• Using Linq2Sql to insert data into multiple tables using an auto incremented primary key

  - by Thomas

  I have a Customer table with a Primary key (int auto increment) and an Address table with a foreign key to the Customer table. I am trying to insert both rows into the database in one nice transaction. using (DatabaseDataContext db = new DatabaseDataContext()) { Customer newCustomer = new Customer() { Email = customer.Email }; Address b = new Address() { CustomerID = newCustomer.CustomerID, Address1 = billingAddress.Address1 }; db.Customers.InsertOnSubmit(newCustomer); db.Addresses.InsertOnSubmit(b); db.SubmitChanges(); } When I run this I was hoping that the Customer and Address table automatically had the correct keys in the database since the context knows this is an auto incremented key and will do two inserts with the right key in both tables. The only way I can get this to work would be to do SubmitChanges() on the Customer object first then create the address and do SubmitChanges() on that as well. This would create two roundtrips to the database and I would like to see if I can do this in one transaction. Is it possible? Thanks

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• Compilation Error: "The modifier 'public' is not valid for this item" while creating public method o

  - by Lalit

  I am getting this error while creating public method on a class for explicitly implementing the interface. I have the workaround: by removing the explicit implementation of PrintName Method, But surprised why i am getting this error. Can anyone explain the error. Code for Library: using System; using System.Collections.Generic; using System.Linq; using System.Text; namespace Test.Lib1 { public class Customer : i1 { public string i1.PrintName() //Error Here... { return this.GetType().Name + " called from interface i1"; } } public interface i1 { string PrintName(); } interface i2 { string PrintName(); } } Code for Console Test Application: using System; using System.Collections.Generic; using System.Linq; using System.Text; using Test.Lib1; namespace ca1.Test { class Program { static void Main(string[] args) { Customer customer = new Customer(); Console.WriteLine(customer.PrintName()); //i1 i1o = new Customer(); //Console.WriteLine(i1o.printname()); //i2 i2o = new Customer(); //Console.WriteLine(i2o.printname()); } } }

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• HTML Calendar form and input arrays

  - by Christopher Ickes

  Hello. Looking for the best practice here... Have a form that consists of a calendar. Each day of the calendar has 2 text input fields - customer and check-in. What would be the best & most efficient way to send this form to PHP for processing? <form action="post"> <div class="day"> Day 1<br /> <label for="customer['.$current['date'].']">Customer</label> <input type="text" name="customer['.$current['date'].']" value="" size="20" /> <label for="check-in['.$current['date'].']">Check-In</label> <input type="text" name="check-in['.$current['date'].']" value="" size="20" /> <input type="submit" name="submit" value="Update" /> </day> <div class="day"> Day 2<br /> <label for="customer['.$current['date'].']">Customer</label> <input type="text" name="customer['.$current['date'].']" value="" size="20" /> <label for="check-in['.$current['date'].']">Check-In</label> <input type="text" name="check-in['.$current['date'].']" value="" size="20" /> <input type="submit" name="submit" value="Update" /> </day> </form> Is my current setup good? I feel there has to be a better option. My concern involves processing a whole year at once (which can happen) and adding additional text input fields.

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• Common one-to-many table for multiple entities

  - by Ben V

  Suppose I have two tables, Customer and Vendor. I want to have a common address table for customer and vendor addresses. Customers and Vendors can both have one to many addresses. Option 1 Add columns for the AddressID to the Customer and Vendor tables. This just doesn't seem like a clean solution to me. Customer Vendor Address -------- --------- --------- CustomerID VendorID AddressID AddressID1 AddressID1 Street AddressID2 AddressID2 City... Option 2 Move the foreign key to the Address table. For a Customer, Address.CustomerID will be populated. For a Vendor, Address.VendorID will be populated. I don't like this either - I shouldn't need to modify the address table every time I want to use it for another entity. Customer Vendor Address -------- --------- --------- CustomerID VendorID AddressID CustomerID VendorID Option 3 I've also seen this - only 1 foreign key column on the Address table with another column to identify which foreign key table the address belongs to. I don't like this one because it requires all the foreign key tables to have the same type of ID. It also seems messy once you start coding against it. Customer Vendor Address -------- --------- --------- CustomerID VendorID AddressID FKTable FKID So, am I just too picky, or is there something I haven't thought of?

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• Insert data in an object to a database.

  - by paul

  I am facing the following design/implementation dilemma. I have a class Customer which is below with getters and setters. I would like to insert the value of the Customer into a "Customer" table of a database. But Customer has an address which is of type "Address". How do I go about inserting this field into the database?(I am using sqlite3). I thought of writing a separate table "Address(customerId,doorNo,city,state,country,pinCode)". But I am having second thoughts about generating the primary key(customerId) which should be same for both the "customer" and "Address" table. Sqlite3 faq states that I can do "Integer Primary Key" to use the field to generate an auto number. But if I do that in customer table, I would have to retrieve the same Id to be used in Address table. This kinda looks wrong to me :-?. There should be an elegant method to solve this. Any ideas would be much appreciated. Thanks in advance. import java.io.*; import java.sql.*; class Customer { private String id; private String name; private Address address; private Connection connection; private ResultSet resultSet; private PreparedStatement preparedStatement; public void insertToDatabase(){ } } class Address{ private String doorNumber; private String streetName; private String cityName; private String districtName; private String stateName; private String countryName; private long pinCode; }

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• WCF: Exposed Object Model - stuck in a loop

  - by Mark

  Hi I'm working on a pretty big WSSF project. I have a normal object model in the business layer. Eg a customer has an orders collection property, when this is accessed then it loads from the data layer (lazy loading). An order has a productCollection property etc etc.. Now the bit I'm finding tricky is exposing this via WCF. I want to export a collection of orders. The client app will also need information about the customers. Using the WSSF data contract designer I have set it up so that customers have a property called "order collection". This is fine if you have a customer object and would like to look at the orders but if you have an order object there is no customer property so it doesn't work going up the hierarchy. I've tried adding a customer property to the orders object but then the code gets stuck in a loop when it loads the data contracts up. This is because it doesn't load on demand like in the business layer. I need to load all properties up before the objects can be sent out via WCF. It ends up loading an order, then the customer for that order, then the orders for that customer, then the customer for that order etc etc... I'm sure I've got all this wrong. Help!!

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