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  • Which connector do I need for a "line level" subwoofer?

    - by Ben Brocka
    I've got a separate pair of speakers and I'm looking at adding a subwoofer (this, specifically). I noticed on the detail page it's inputs are listed as such: Inputs: Speaker level, line level If I'm not mistaken "line level" are the standard 3.5 audio jacks on your motherboard/sound card, right? My motherboard has the standard 6 ports for sound, if I get a subwoofer like this can I simply plug the input into the orange 3.5 jack? My audio software supports up to 7.1 so software-wise, 2.1 wouldn't be a problem.

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  • Hp pavilion dv7 power button

    - by Danny B
    My power button is non responsive I am getting LED for charging. I've taken it apart before to change the dc jack and it was fine and a few months later it just powered off. I try to power back on and is goes to start up then shuts off. I just took it apart and came to find the ribbon cable connecting the power button/speakers cover is barely hanging on do I have to replace the whole thing or is there a way to replace the ribbon cable?

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  • Can I use an apple airport express as a wired bridge?

    - by Chris
    I have a wireless network using an Apple Airport extreme. That device is set up in my office and hooked up to the cable modem. I have a TV in another room which can accept a wired internet connection (not wireless enabled). Can I use an Apple airport express's ethernet jack to create a wireless to wired bridge? If not what device would I use to do the same thing?

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  • Can I boot my notebook via eSata pci-xpress card?

    - by OliverS
    I would like to boot directly from an external hard disk to improve performance over my internal notebook hard disk. My notebook has no native eSata jack but a pci express card. As my BIOS doesn't support the card on boot time so no way directly booting it. My question is, is it possible to work around this issue by using an USB stick or similar with a boot loader like grub and if so, will this only work for Linux or Windows as well?

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  • Is there a way to detect which port on an ethernet switch a device is connected to?

    - by banno
    Since the wall jack is typically always connected to the same port on the switch I would like to be able to know which device is connected at a specific location. In my case I am talking about printers. I have code to go out on the network and find the IP Address of all of my printers, but would like to be able to update a server based on a printer being swapped out of a location for maintenance or repair. Is there a method for determining a port connection?

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  • Microsoft’s 22tracks Music Service now Available in All Browsers

    - by Akemi Iwaya
    Are you tired of listening to the same old music and looking for something new to listen to? Then 22tracks from Microsoft is definitely worth a look! This online music service is available in your favorite browser, does not require an account to use, and lets you listen to music from multiple international sources! If you are curious about 22tracks, then the following excerpt and video sum up the service very nicely. From the blog post: The concept behind 22tracks is simple: 22 local top DJs from cities like Amsterdam, Brussels, London and Paris share their genre’s 22 hottest tracks of the moment. Each city boosts its own team of specialized DJs bringing you the newest tracks in their genre. When you get ready to select (or change to) another set of tracks, just click on the desired city at the top of the browser window, then click on the appropriate set from the drop-down list. 22tracks Homepage 22tracks and Internet Explorer team up to bring you a completely new online music experience [22tracks Blog] 22tracks about [YouTube] [via BetaNews and The Next Web]

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  • Does just-ping determine a website's accessibility and/or speed?

    - by Yves
    While looking for a webhost I wanted one that had good connectivity around the world, and ran their (shared hosting) test IPs on just-ping.com. This is a part of a sample result: München, Germany: Packets lost (10%) 24.8 24.9 25.1 178.xx.xx.xxx Cologne, Germany: Okay 5.6 5.7 5.8 178.xx.xx.xxx New York, U.S.A.: Packets lost (30%) 80.3 80.4 80.7 178.xx.xx.xxx Stockholm, Sweden: Packets lost (100%) 178.xx.xx.xxx Santa Clara, U.S.A.: Packets lost (30%) 158.1 158.4 158.7 178.xx.xx.xxx Vancouver, Canada: Packets lost (70%) 189.4 189.5 189.5 178.xx.xx.xxx London, United Kingdom: Packets lost (100%) Am I correct in thinking that hosts with several "Packets lost" messages from different locations have less stable or slower connections than hosts with all "Okays"?

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  • Itzik Ben-Gan is in town

    - by Dave Ballantyne
    Not that you would know it from the page below,  but Itzik Ben-Gan is back in London to do a 5 day training course, start 03october.  http://www.qa.com/training-courses/technical-it-training/microsoft/microsoft-sql-server/microsoft-sql-server-2008-and-r2/advanced-t-sql-querying,-programming-and-tuning-for-sql-server-2005--2008Why QA are not screaming this from the rafters, I will never be able to fathom.  Its kind of like going for a physics course and finding that Steven Hawking is taking the class. Training budgets are tight at the moment and £2500+ is a fair amount to pay but ,as the saying goes,  but if you pay peanuts you get monkeys. Looks like you will need to be quick , the site is saying "Fewer than 5 places available".

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  • Last week I was presented with a Microsoft MVP award in Virtual Machines – time to thank all who hel

    - by Liam Westley
    MVP in Virtual Machines Last week, on 1st April, I received an e-mail from Microsoft letting me know that I had been presented with a 2010 Microsoft® MVP Award for outstanding contributions in Virtual Machine technical communities during the past year.   It was an honour to be nominated, and is a great reflection on the vibrancy of the UK user group community which made this possible. Virtualisation for developers, not just IT Pros I consider it a special honour as my expertise in virtualisation is as a software developer utilising virtual machines to aid my software development, rather than an IT Pro who manages data centre and network infrastructure.  I’ve been on a minor mission over the past few years to enthuse developers in a topic usually seen as only for network admins, but which can make their life a whole lot easier once understood properly. Continuous learning is fun In 1676, the scientist Isaac Newton, in a letter to Robert Hooke used the phrase (http://www.phrases.org.uk/meanings/268025.html) ‘If I have seen a little further it is by standing on the shoulders of Giants’ I’m a nuclear physicist by education, so I am more than comfortable that any knowledge I have is based on the work of others.  Although far from a science, software development and IT is equally built upon the work of others. It’s one of the reasons I despise software patents. So in that sense this MVP award is a result of all the great minds that have provided virtualisation solutions for me to talk about.  I hope that I have always acknowledged those whose work I have used when blogging or giving presentations, and that I have executed my responsibility to share any knowledge gained as widely as possible. Thanks to all those who helped – a big thanks to the UK user group community I reckon this journey started in 2003 when I started attending a user group called the London .Net Users Group (http://www.dnug.org.uk) started by a nice chap called Ian Cooper. The great thing about Ian was that he always encouraged non professional speakers to take the stage at the user group, and my first ever presentation was on 30th September 2003; SQL Server CE 2.0 and the.NET Compact Framework. In 2005 Ian Cooper was on the committee for the first DeveloperDeveloperDeveloper! day, the free community conference held at Microsoft’s UK HQ in Thames Valley park in Reading.  He encouraged me to take part and so on 14th May 2005 I presented a talk previously given to the London .Net User Group on Simplifying access to multiple DB providers in .NET.  From that point on I definitely had the bug; presenting at DDD2, DDD3, groking at DDD4 and SQLBits I and after a break, DDD7, DDD Scotland and DDD8.  What definitely made me keen was the encouragement and infectious enthusiasm of some of the other DDD organisers; Craig Murphy, Barry Dorrans, Phil Winstanley and Colin Mackay. During the first few DDD events I met the Dave McMahon and Richard Costall from NxtGenUG who made it easy to start presenting at their user groups.  Along the way I’ve met a load of great user group organisers; Guy Smith-Ferrier of the .Net Developer Network, Jimmy Skowronski of GL.Net and the double act of Ray Booysen and Gavin Osborn behind what was Vista Squad and is now Edge UG. Final thanks to those who suggested virtualisation as a topic ... Final thanks have to go the people who inspired me to create my Virtualisation for Developers talk.  Toby Henderson (@holytshirt) ensured I took notice of Sun’s VirtualBox, Peter Ibbotson for being a fine sounding board at the Kew Railway over quite a few Adnam’s Broadside and to Guy Smith-Ferrier for allowing his user group to be the guinea pigs for the talk before it was seen at DDD7.  Thanks to all of you I now know much more about virtualisation than I would have thought possible and it continues to be great fun. Conclusion If this was an academy award acceptance speech I would have been cut off after the first few paragraphs, so well done if you made it this far.  I’ll be doing my best to do justice to the MVP award and the UK community.  I’m fortunate in having a new employer who considers presenting at user groups as a good thing, so don’t expect me to stop any time soon. If you’ve never seen me in action, then you can view the original DDD7 Virtualisation for Developers presentation (filmed by the Microsoft Channel 9 team) as part of the full DDD7 video list here, http://www.craigmurphy.com/blog/?p=1591.  Also thanks to Craig Murphy’s fine video work you can also view my latest DDD8 presentation on Commercial Software Development, here, http://vimeo.com/9216563 P.S. If I’ve missed anyone out, do feel free to lambast me in comments, it’s your duty.

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  • Thanks to .Net Developers Network in Bristol - Hyper-V for Developers slides not available for downl

    - by Liam Westley
    Thanks to the guys at .Net Developers Network (http://www.dotnetdevnet.com) for inviting me down to Bristol to present on Hyper-V for Developers.  There were some great questions and genuine interest, especially surprising for a topic that often has a soporific effect on developers. You can download the original PowerPoint file or the PDF complete with speaker notes from here, http://www.tigernews.co.uk/blog-twickers/dotnetdevnet/HyperV4Devs-PPT.zip http://www.tigernews.co.uk/blog-twickers/dotnetdevnet/HyperV4Devs-PDF.zip I should be back for DDD SouthWest (http://www.dddsouthwest.com).  You can get voting from Monday 29th March 2010, and for a change my proposed topic is not about virtualisation! Finally, apologies to Guy Smith-Ferrier for dragging him away from the Bristol Girl Geek Dinners (http://bristolgirlgeekdinners.com) crew so I could catch my train back to London.

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  • Code excavations, wishful invocations, perimeters and domain specific unit test frameworks

    One of the talks I did at QCON London was about a subject that Ive come across fairly recently , when I was building SilverUnit a pure unit test framework for silverlight objects that depend on the silverlight runtime to run. It is the concept of cogs in the machine when your piece of code needs to run inside a host framework or runtime that you have little or no control over for testability related matters. Examples of such cogs and machines can be: your custom control running inside silverlight...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Mike Neuenschwander on the Identity Platform

    - by Naresh Persaud
    If you are in London on March 22nd, check out the Identity Platform Event. Mike is deeply passionate about the platform. I caught up with Mike recently for an interview to discuss his perspective on the Oracle Identity Platform. Identity Management is not a department level initiative. To unlock the business potential of Identity Management, we have to think organizationally and holistically. To learn more about how to take a strategic approach to Identity Management, visit one of our physical events globally.  Here are some of the listings and registrations world wide: North America, Asia Pacific, Europe .

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  • I&rsquo;m speaking at Software Architect 2010 in October

    - by Eric Nelson
    I’m very pleased to report I have managed to slip past the quality police and get to speak for the third year in a row at the excellent Software Architect conference in London. Which makes it the only “long running” conference that I have a 100% record on speaking at year on year which gives it an extra special significance. How much longer before I am found out :) This conference attracts some great speakers including the likes of Kevlin Henney, Neal Ford and Tim Ewald (oh – and me). If you are a software/solution architect then I would definitely recommend you check out whether the sessions this year are something that would help you grow and make great technology/architecture choices in your organisation. I am delivering a brand new session - which means I need to create it :-) 10 things every architect needs to know about Windows Azure In this session we will look at the 10 most architecturally significant features of the Windows Azure platform which directly impact how you architect solutions if you plan to deploy in the Cloud. Maybe see you there…

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  • Performance Gains using Indexed Views and Computed Columns

    - by NeilHambly
    Hello This is a quick follow-up blog to the Presention I gave last night @ the London UG Meeting ( 17th March 2010 ) It was a great evening and we had a big full house (over 120 Registered for this event), due to time constraints we had I was unable to spend enough time on this topic to really give it justice or any the myriad of questions that arose form the session, I will be gathering all my material and putting a comprehensive BLOG entry on this topic in the next couple of days.. In the meantime here is the slides from last night if you wanted to again review it or if you where not @ the meeting If you wish to contact me then please feel free to send me emails @ [email protected] Finally  - a quick thanks to Tony Rogerson for allowing me to be a Presenter last night (so we know who we can blame !)  and all the other presenters for thier support Watch this space Folks more to follow soon.. 

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  • JÖN JÖN JÖN!!! Oracle BI EE 11g Launch júliusban

    - by Fekete Zoltán
    A bejelentésre már nem kell sokat várni. Minden rajongó mélyet lélegezhet. JÖN JÖN JÖN az Oracle Business Intelligence Enterprise Edition 11g! Az Oracle INFORMATION INDEPTH NEWSLETTERS, Enterprise Performance Management and Business Intelligence Edition, June 2010 számában is olvashatunk a témáról: Oracle Readies for Oracle Business Intelligence Enterprise Edition 11g Launch . Ki tudja pontosan megmondani, hányat kell addig aludni a bejelentésig? :) A válaszokat comment formájában kérem! Mind funkciókban, mind külalakban és használhatóságban nagy lépés lesz az új verzió. A bejelentés: London: Oracle Business Intelligence Enterprise Edition 11g Launch Miért is NAGY UGRÁS ez? Még visszatérek a témára. Addig is várom a kommenteket.

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  • Umbraco Gold Partner and the last 6 months.

    - by Vizioz Limited
    As with a lot of blogs, unfortunately over the last 6 months our blog has been feeling some what neglected, the good news, is this has been due to us going from strength to strength :)In the last 6 months we have developed 5 more Microsites for Microsoft, we have helped a London agency fix a dire Umbraco implementation for a global drinks brand, built a great site for a famous food product range and most recently we are working with DairyMaster in Ireland building them a new website for their global distribution network and over the next couple of months we will be launching their new global marketing websites in 9 different languages.As well as working with these great clients, we also helped ResourceiT launch their new website in time for the Microsoft Global Partners conference.In December, Umbraco HQ launched their Umbraco Gold Partner programme, Vizioz was proud to be one of the first Gold Partners in the UK, showing our clients that we are investing our money in the product we promote, ensuring that Umbraco continues to go from strength to strength.

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  • Don’t miss the Procurement Webcast for AME on October 30th, 2012

    - by user793553
    Procurement support is pleased to announce a new webcast covering the topic ‘Approval Management Engine (AME) Setup, Use and Troubleshooting’.  This one hour session will include the topics: · Basic Setup: Setup and how the default approval list is built in AME · Diagnostic Steps: Running the Test Workbench and accessing and review of Log Files, approval workflow and debug ·  Example of an AME setup to include defining attributes, conditions, action types and rules A short, live demonstration and question and answer period will be included. October 30, 2012 at 3:00 pm Cario / 1:00 pm London / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern From MyOracleSupport see Doc ID  1456150.1 for further details and sign up.

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  • Chart Control in ASP.Net 4 – Second Part

    - by sreejukg
      Couple of weeks before, I have written an introduction about the chart control available in .Net framework. In that article, I explained the basic usage of the chart control with a simple example. You can read that article from the url http://weblogs.asp.net/sreejukg/archive/2010/12/31/getting-started-with-chart-control-in-asp-net-4-0.aspx. In this article I am going to demonstrate how one can generate various types of charts that can be generated easily using the ASP.Net chart control. Let us recollect the data sample we were working in the previous sample. The following is the data I used in the previous article. id SaleAmount SalesPerson SaleType SaleDate CompletionStatus (%) 1 1000 Jack Development 2010-01-01 100 2 300 Mills Consultancy 2010-04-14 90 3 4000 Mills Development 2010-05-15 80 4 2500 Mike eMarketting 2010-06-15 40 5 1080 Jack Development 2010-07-15 30 6 6500 Mills Consultancy 2010-08-24 65 In this article I am going to demonstrate various graphical reports generated from this data with the help of chart control. The following are the reports I am going to generate 1. Representation of share of Sales by each Sales person. 2. Representation of share of sales data according to sale type 3. Representation of sales progress over time period I am going to demonstrate how to bind the chart control programmatically. In order to facilitate this, I created an aspx page named “SalesAnalysis.Aspx” to my project. In the page I added the following controls 1. Dropdownlist control – with id ddlAnalysisType, user will use this to choose the type of chart they want to see. 2. A Button control – with id btnSubmit , by clicking this button, the chart based on the dropdownlist selection will be shown to the user 3. A label Control – with id lblMessage, to display the message to the user, initially this will ask the user to select an option and click on the button. 4. Chart control – with id chrtAnalysis, by default, I set visible = false so that during the page load the chart will be hidden to the users. The following is the initial output of the page. Generating chart for salesperson share Now from Visual Studio, I have double clicked on the button; it created the event handler btnSubmit_Click. In the button Submit event handler, I am using a switch case to execute the corresponding SQL statement and bind it to the chart control. The below is the code for generating the sales person share chart using a pie chart. The above code produces the following output The steps for creating the above chart can be summarized as follows. You specify a chart area, then a series and bind the chart to some x and y values. That is it. If you want to control the chart size and position, you can set the properties for the ChartArea.Position element. For e.g. in the previous code, after instantiating the chart area, setting the below code will give you a bigger pie chart. c.Position.Width = 100; c.Position.Height = 100; The width and height values are in percentage. In this case the chart will be generated by utilizing all the width and height of the chart object. See the output updated with the width and height set to 100% each. Generate Chart for sales type share Now for generating the chart according to the sales type, you just need to change the SQL query and x and y values of the chart. The Sql query used is “SELECT SUM(saleAmount) amount, SaleType from SalesData group by SaleType” and the X-Value is amount and Y-Values is SaleType. s.XValueMember = "SaleType"; s.YValueMembers = "amount"; After modifying the above code with these, the following output is generated. Generate Chart for sales progress over time period For generating the progress of sale chart against sales amount / period, line chart is the ideal tool. In order to facilitate the line chart, you can use Chart Type as System.Web.UI.DataVisualization.Charting.SeriesChartType.Line. Also we need to retrieve the amount and sales date from the data source. I have used the following query to facilitate this. “SELECT SaleAmount, SaleDate FROM SalesData” The output for the line chart is as follows Now you have seen how easily you can build various types of charts. Chart control is an excellent one that helps you to bring business intelligence to your applications. What I demonstrated in only a small part of what you can do with the chart control. Refer http://msdn.microsoft.com/en-us/library/dd456632.aspx for further reading. If you want to get the project files in zip format, post your email below. Hope you enjoyed reading this article.

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  • Realtek HD Audio Driver for Ubuntu 12.04?

    - by Shifat Taushif
    I recently switched to Ubuntu 12.04 on my Toshiba laptop. I haven't had any issues except for one. I realized that there is a red light coming out of my earphone jack. It's something like this: http://i.stack.imgur.com/gokuH.jpg I looked in the folder that Toshiba created for installing drivers , then I found out that they had installed this driver for my sound card : Realtek HD Audio Driver v6.0.1.5689_withMaxxAudio_Compal(20080908) I'm guessing that the sound card supports Optical Audio Output. I also found out that when I mute the speakers, the light goes away. But when I unmute it, it comes back. I don't really mind having it but it drains my battery. So, is there a Ubuntu version for my sound card driver? Thanks in advance.

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  • Silverlight Cream for February 26, 2011 -- #1052

    - by Dave Campbell
    In this Issue: Mark Monster, Gill Cleeren, Pencho Popadiyn, Kevin Dockx, Joost van Schaik, Jesse Liberty, John Papa, Jeremy Likness, Arik Poznanski(-2-), Page Brooks, Deborah Kurata, Mike Snow, Alfred Astort, Samuel Jack, XAMLNinja, and Shawn Wildermuth. Above the Fold: Silverlight: "Asynchronous Callbacks with Rx" Jesse Liberty WP7: "Phoney Windows Phone 7 Project Now Available!" Shawn Wildermuth MVVM: "Validating our ViewModel" Mark Monster Shoutouts: Shawn Wildermuth has a video up of his FadingMessage class to show it off: Introducing Phoney's FadingMessage Class From SilverlightCream.com: Validating our ViewModel Mark Monster discusses Validation in his latest post... using INotifyDataErrorInfo and his own implementation of a ViewModel base that supports it and INPC. Getting ready for Microsoft Silverlight Exam 70-506 (Part 7) Gill Cleeren hits part 7 of his series at SilverlightShow on a great walk through Silverlight and getting ready for the exam. This is the final part and concentrates on deploying apps. Windows Phone 7–Creating Custom Keyboard Pencho Popadiyn has a post at SilverlightShow discussing problems with WP7 keyboards in his native Bulgaria, and his solution to the problem... create his own. 360 Degrees Feedback by Kevin Dockx Kevin Dockx produced a white paper for his company about an employee review solution they did in Silverlight. The white paper is available, and SilverlightShow interviewd Kevin to answer questions about the app. Extended Windows Phone 7 page for handling rotation, focused element updates and back key press Looks like Joost van Schaik has a few posts I've missed... and I'm not going to get to them all today! ... this one is about the base class he uses for WP7 apps... a bunch of utilities he uses... definitely worth a look (and a take). Asynchronous Callbacks with Rx Jesse Liberty has his 8th post in the Rx series up and this one's on Asynchronous Callbacks... if you haven't seen this before, you should definitely look into it... cool stuff, Jesse! Silverlight TV 63: Exploring National Instruments' App Using Data and Business Features John Papa has Silverlight TV number 63 up and is talking to Steve Lasker about National Instruments and their Lab View product. Great demo and discussion. Jounce Part 11: Debugging MEF Jeremy Likness's latest (number 11) in his series on his MVVM framework Jounce is out, and he's discussing how to debug MEF, which Jounce handles nicely through the logging he provides... and you can use it externally to Jounce. Get Twitter Trends on Windows Phone 7 Arik Poznanski has a couple Twitter for WP7 posts up... first is one for pulling Twitter trends from whatthetrend.com... plus the code to do it. Searching Twitter on Windows Phone 7 In his next post, Arik Poznanski shows how to search twitter from your WP7 ... again with code. Tiled Background Control in Silverlight Page Brooks shows how to get a tiled background control in Silverlight ... did you know there was one in the JetPack them? Silverlight Charting: Displaying Data Above the Column Deborah Kurata continues her charting posts with this one displaying the column value above the column. I like this... it has a clean look and all the data is available at a glance. Silverlight: Tasks on the Win7 Mobile Phone Mike Snow has a list of the WP7 tasks available and an example of using them... looks like a pretty good reference! 10 of 10 - Aesthetics and alignment matter Alfred Astort discusses aesthetics and WP7 dev... looks like it's the same as any app development, but if you're not doing it, you should be. Simon Squared – We have Multi-player: Days 4, 5 and (ahem!) 6 Samuel Jack details the completion of his multi-player game for WP7 utilizing Azure, in the hour-by-hour detail he's done the rest... plus a video of the final product! Who ate all the pies!! XAMLNinja has a very good discussion/link set of Charting posts all leading up to a portrait-only version of charting for WP7 with labels that looks looks great Phoney Windows Phone 7 Project Now Available! Shawn Wildermuth has a collection of classes he always uses with WP7 dev, and he's sharing them with all of us a "Phoney" Tools project on Codeplex... and now has a NuGet project also. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • What skills should a developer/tester learn in order to move into a permanent Systems Analysis role?

    - by shenaz
    I have been with a software services firm for 5 years and have fallen into a "jack of all trades" role, which I am looking to move out of. I've spent about 1 year each in programming (VB/VB.NET), application support, systems analysis, and most recently, software testing, which in my current position is all manual. I've really lost interest in the programming and testing roles; I would prefer a position where I get to work more with people, such as systems analysis. I even got a chance to be a trainer at the same company for a few months, a temporary position which I enjoyed very much. Given that most of my real experience is with software, support, and testing, what knowledge areas and skills should I focus on learning and mastering in order to make myself an attractive candidate for a permanent position as a business/systems analyst?

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  • Next generation Three MiFi unit - call for questions to put to Three

    - by Liam Westley
    I've been invited to a preview of the next generation Three mobile Mi-Fi unit in their London offices this week. If you've got feedback on the current MiFi unit; niggles, wish list items or general feedback, or you've got any questions about what the next generation MiFi unit might be, drop me an e-mail or post a comment with your question on this blog. I'll be taking any questions from my blog or my twitter account @westleyl to Three, and if I get an answer I can publish, I'll add to this blog post with the details. Thanks Liam

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  • ‘Unleash the Power of Oracle WebLogic 12c: Architect, Deploy, Monitor and Tune JEE6’: Free Hands On Technical Workshop

    - by JuergenKress
    Come to our Workshop and get bootstrapped in the use of Oracle WebLogic 12c for high performance systems. The workshop, organised by Oracle Gold Partners - C2B2 Consulting -  and run by the Oracle Application Grid Certified Specialist Steve Milldge, will start with a simple WebLogic 12c system which will scale up to a distributed, reliable system designed to give zero downtime and support extreme throughput. When? Wednesday,25th of July Where? Oracle Corporation UK Ltd. One South Place, London EC2M 2RB Visit www.c2b2.co.uk/weblogic and join us for this unique technical event to learn, network and play with some cool technology! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: c2b2,ias to WebLogic,WebLogic basic,ias upgrade,C2B2,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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