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• ArchBeat Link-o-Rama for 11/16/2011

  - by Bob Rhubart

  Size, Failure, and Optimization | Roger Sessions The slide deck from Roger Sessions' keynote address at the 2nd IT Architect Regional Conference in Bogota, Colombia. Webcast: Oracle Business Intelligence Mobile Event Date: Tuesday, November 29, 2011 Time: 9 a.m. PT/12 noon ET Featuring Manan Goel (Director BI Product Marketing, Oracle) and Shailesh Shedge (Director BI & Analytics Practice, Ascentt). Live Webinar: Solutions for MySQL High Availability (November 29) Tune into this webcast to learn how MySQL’s High Availability solution can help you minimize downtime and ensure business continuity. Domain-Driven Design: Useful Models for Complex Problems | @ericevans0 Domain-Driven Design: Useful Models for Complex Problems | Eric Evans Eric Evans' slide deck from the recent IASA event in Spain. Oracle Hardware goes social Introducing the Oracle Hardware Social Media Hub -- The new Facebook meeting place for the global hardware community. The hub now features a pioneering Q&A app called Oracle Ask the Expert, where you can ask questions and engage with Oracle experts. Review: WebLogic Server 11g Administration Handbook by S. Alapati Dr. Frank Munz, author of "Middleware and Cloud Computing, reviews the new WebLogic book by Sam Alapati and offers a quick overview of a couple of other new titles. SOA All the Time; Architects in AZ; Clearing Info Integration hurdles This week on the Architect Home Page on OTN.

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• TDWI World Conference Features Oracle and Big Data

  - by Mandy Ho

  Oracle is a Gold Sponsor at this year's TDWI World Conference Series, held at the Manchester Grand Hyatt in San Diego, California - July 31 to Aug 1. The theme of this event is Big Data Tipping Point: BI Strategies in the Era of Big Data. The conference features an educational look at how data is now being generated so quickly that organizations across all industries need new technologies to stay ahead - to understand customer behavior, detect fraud, improve processes and accelerate performance. Attendees will hear how the internet, social media and streaming data are fundamentally changing business intelligence and data warehousing. Big data is reaching critical mass - the tipping point. Oracle will be conducting the following Evening Workshop. To reserve your space, call 1.800.820.5592 ext 10775. Title...:    Integrating Big Data into Your Data Center (or A Big Data Reference Architecture) Date.:    Wed., August 1, 2012, at 7:00 p.m Venue:: Manchester Grand Hyatt, San Diego, Room Weblogs, Social Media, smart meters, senors and other devices generate high volumes of low density information that isn't readily accessible in enterprise data warehouses and business intelligence applications today. But, this data can have relevant business value, especially when analyzed alongside traditional information sources. In this session, we will outline a reference architecture for big data that will help you maximize the value of your big data implementation. You will learn: The key technologies in a big architecture, and their specific use case The integration point of the various technologies and how they fit into your existing IT environment How effectively leverage analytical sandboxes for data discovery and agile development of data driven solutions   At the end of this session you will understand the reference architecture and have the tools to implement this architecture at your company. Presenter: Jean-Pierre Dijcks, Senior Principal Product Manager Don't miss our booth and the chance to meet with our Big data experts on the exhibition floor at booth #306. 

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• Partnering with your Applications – The Oracle AppAdvantage Story

  - by JuergenKress

  So, what is Oracle AppAdvantage? A practical approach to adopting cloud, mobile, social and other trends A guided path to aligning IT more closely with business objectives Maximizing the value of existing investments in applications A layered approach to simplifying IT, building differentiation and bringing innovation All of the above? Enhance the value of your existing applications investment with #Oracle #AppAdvantage Aligning biz and IT expectations on Simplifying IT, building Differentiation and Innovation #AppAdvantage Adopt a pace layered approach to extracting biz value from your apps with #AppAdvantage Bringing #cloud, #social, #mobile to your apps with #Oracle #AppAdvantage Embracing Situational IT In the next IT Leaders Editorial, Rick Beers discusses the necessity of IT disruption and #AppAdvantage. Rick Beers sheds light on the Situational Leadership and the path to success #AppAdvantage. Rick Beers draws parallels with CIO’s strategic thinking and #Oracle #AppAdvantage approach. Do you have this paper in your summer reading list? Aligning biz and IT #AppAdvantage What does Situational leadership have to do with Oracle AppAdvantage? Catch the next piece in Rick Beers’ monthly series of IT Leaders Editorial and find out. #AppAdvantage Middleware Minutes with Howard Beader – August edition In the quarterly column, @hbeader discusses impact of #cloud, #mobile, #fastdata on #middleware Making #cloud, #mobile, #fastdata a part of your IT strategy with #middleware What keeps the #oracle #middleware team busy? Find out in the inaugural post in quarterly update on #middleware Recent #middleware news update along with a preview of things to come from #Oracle, in @hbeader ‘s quarterly column In his inaugural post, Howard Beader, senior director for Oracle Fusion Middleware, discusses the recent industry trends including mobile, cloud, fast data, integration and how these are shaping the IT and business requirements. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: AppAdvantage,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Partner Webcast - Oracle WebCenter: Portal Highlights - 31 Oct 2013

  - by Thanos Terentes Printzios

  Oracle WebCenter is the center of engagement for business. In order to succeed in today’s economy, organizations need to engage with information across all channels to ensure customers, partners and employees have access to the right information in the context of the business process in which they are engaged. The latest release of Oracle WebCenter addresses this challenge with updates across its complete portfolio.Nowadays, Portals are multi-channel applications that enable the creation, sharing and distribution of personalized content, as well as access to social networking and self-service capabilities. Web 2.0 and social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed.The new release of Oracle WebCenter Portal makes it easier and faster for business users to create intuitive portals with integrated application content Streamlining development with an integrated set of tools for web and mobile. Providing out-of-the box templates for common use cases. Expediting the portal creation experience with new development tools empower business users to build and deploy mobile portals and websites with unprecedented speed—without having to wait for IT which leads to a shorter time to market and reduced costs. Join us to discover a Web platform that allows organizations to quickly and easily create intranets, extranets, composite applications, and self-service portals, providing users a more secure and efficient way of consuming information and interacting with applications, processes, and other users – the latest Oracle WebCenter Portal release 11gR1 PS7. Agenda Oracle WebCenter Overview Oracle WebCenter Portal New and enhanced features to improve the user experience: For Knowledge Workers Simplified Portal Creation Search Enhancements For Application Specialists New Portal Builder Simplify Mobile Development For Developers : Enhanced APIs and ADF Support For Administrators Lifecycle Enhancements Search Administration Impersonation Summary - Q&A This is our first webcast of an Oracle Webcenter Series for Partners, with the support of  Oracle EMEA Webcenter Partner Community. Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. New invitations will be shared of additional webcasts planned for Oracle Webcenter. Thursday, October 31st, 2013 10am CET (8am UTC / 11am EEST)  Register Now For any questions please contact us at [email protected] Stay Connected

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• Securing Back End API for Mobile Applications

  - by El Guapo

  I have an application that I am writing for both iOS and Android; this application will be served by a ReSTFUL API running on a cluster of servers on "the internets". I am curious how the rest of the world is going about securing their APIs so only specific applications running on iOS or Android can use these APIs. I could go the same route as other OAuth providers by providing a key/secret combination (2-legged OAuth), however, what do I do if I ever have to change these keys??? Do I create a new key/secret for every person that downloads the app??? The application is a social-based game that will allow the user to interact with other "participants" in the game based on location, achievements, etc. The API will provide the following functions: -Questions, Quests, etc -Profile Management -User Interaction -Possible Social Interaction Once the app gains traction I plan on opening up the API ala Facebook, Twitter, etc. Which is easy enough, I plan on implementing an OAuth Server and whatnot. However, I want to make sure, during this phase, that only people who are using the application can access and use the API.

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and Plone. Thanks.

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• BPM11g Launch - Spotlight on Innovation: A Unified Business Process Management Solution June 17th 2

  - by Jürgen Kress

  Spotlight on Innovation: A Unified Business Process Management Solution Thursday, June 17th, 2010 10 a.m. PT / 18:00 UK / 19:00 CET Presented by: Hasan Rizvi Senior Vice President Oracle Product Management Business Process Management (BPM) is essential for managing change and increasing business visibility, agility, and efficiency. To make the most of BPM, businesses today need to benefit from a new generation of process management solutions. Join Hasan Rizvi, Senior Vice President, Oracle Product Development, as he discusses Oracle’s innovations in the new BPM Suite 11g which will define the next generation of process management. Discover how you can leverage this complete, open, and integrated BPM solution that delivers: Management of all types of processes; including system, human, document, and decision-centric A simplified path to achieving greater business visibility, agility, and efficiency A unified process foundation that simplifies process management with a unified process engine and preintegration of process subsystems User-centric design that simplifies process modeling and interaction Social BPM interaction that provides social computing in the context of BPM to simplify and add richness to collaboration Register today for this live Webcast, another edition in a series introducing the next wave of products in Oracle Fusion Middleware 11g. Did you missed our BPM 11g webcast with Clemens Utschig-Utschig? The recorded version is now available! Here is your feedback: First experience with BPMN 2.0 in Oracle BPM Studio 11g by Hajo Normann Warum Oracle BPM Studio 11g? by Torsten Winterberg Oracle BPM 11g, less is more by Léon Smiers Oracle BPM 11g Integration with ADF and WebCenter Suite by Andrejus Baranovskis Oracle BPM11g available! by Guido Schmutz Listen to more feedback here. If you are working on BPM 11g projects and you would like to attend a hands-on training session, please contact Jürgen Kress. Technorati Tags: BPM,BPMN2.0,SOA,Hasan Rizvi,SOA Partner Community

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• WebCenter Customer Advisory Board meetings kick off Oracle Open World 2012!

  - by Lance711

  Welcome to OpenWorld! OpenWorld 2012 got underway today with a series of meetings with the members of the WebCenter Customer Advisory Board. Led by the WebCenter Product Management team, these meetings are a great way for the product team and customers to directly interact and discuss real-life business challenges, product details and to discuss upcoming features and functionality. This year, board members participated in discussions around live demos around product enhancements that will be featured throughout the coming week. Highlights included a variety of new mobile and social solutions, a great new user interface for WebCenter Content plus new Portal and Sites functionality that makes the experience for the everyday user a lot more pleasant. The day kicked off with Roel Stalman, VP of Product Management, giving a detailed overview of what’s new in WebCenter. Given all the improvements to discuss, this session went over 2 hours! Roel showcased the brand new UI for Content, Portal and Sites. He also gave live demos of the new mobile apps for WebCenter Content, Portal and the Oracle Social Network.  The attendees then broke into sub-groups in order to deep-dive with Product Management for the Portal, Sites, and Content product areas on specific functionality and application integrations. If you are here in San Francisco this week for OpenWorld, I definitely recommend stopping by the WebCenter area in the Moscone West Exhibition Hall to see some of this new functionality for yourself. And be sure to check out the WebCenter sessions throughout the week as those give us a chance to discuss direction and strategy, answer your questions and get your feedback and ideas. For those of you could not make it to OpenWorld this year, we miss you! You can stay in touch with what is happening via this blog and by following #oow and #webcenter on Twitter. Additionally, we will be rolling out details on upcoming products and release info over the coming months via this blog and web seminars. Stay tuned!

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• Webcast: The Power to Translate is Now Inside Oracle WebCenter Sites

  - by kellsey.ruppel

  The Power to Translate is Now Inside Oracle WebCenter Sites You are invited to a special preview of the Lingotek Inside Oracle WebCenter Sites solution which will be showcased at Collaborate in Las Vegas later in April. Register Now! Now it's easy to quickly translate your content directly from Oracle WebCenter Sites using the new Lingotek - Inside for Oracle WebCenter Sites integration. Your users will be able to access translated content, nominate content for translation, and even offer to translate content themselves. Lingotek - Inside Integration: Content identified and seamlessly viewable within Lingotek Workbench. Translation Completed by: Machine and Translation Memory Community Volunteers, Crowdsourcing Professional Translators Translated Content Automatically Saved. Content within Oracle WebCenter Sites: Related Secured Routed Through Workflows Publish to Intranets, Web Sites, Applications Oracle WebCenter Sites Web Experience Management Enables marketers and business users to easily create and manage contextually relevant, social, and interactive online experiences across multiple channels on a global scale. Drive customer acquisition, brand loyalty, and business success Optimize customer engagement across Web, mobile, and social channels Manage large-scale, multichannel global online presence with integration to enterprise applications Register Now! You'll hear from the experts how this can be done. Free 30 Minute Webinar Date: Tues, Apr 17thTime: 8:00am MST, 3pm GMT and 4pm CET Win a Kindle Fire Register before April 6th for a chance to win a Amazon Kindle Fire! Presenter: Rob Vandenberg, President and CEO of Lingotek, drives the vision while leading the charge to change the future of translation. Rob is a well-known technology industry veteran, and his expertise and knowledge surrounding translation, localization, and internationalization materials, software products, and web content serves as an immeasurable asset to customers needs and requirements. Rob is a frequent industry speaker and panelist . Presenter: Andrew PalmerOracleEMEA Alliances DirectorWebCenter Sites System RequirementsPC-based attendeesRequired: Windows® 7, Vista, XP or 2003 ServerMacintosh®-based attendeesRequired: Mac OS® X 10.5 or newer

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and ModX. Also Plone as well. Thanks.

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• How Many Google +1's Does a Website need in order for Google WebMaster's Tools to Show Characteristics

  - by Asaph

  I have added the Google +1 Button to my website and discovered the new Social Activity section in Google WebMaster's Tools. Apparently, one of the interesting things you can learn about your audience is demographic data. But in GWT, the Social Activity Audience section for my site (currently 82 +1's), says the following: Your site doesn’t have enough +1's yet to show characteristics But I'm not sure how many +1's is enough. Google's official help page for the Audience section offers little insight: The Audience page displays information about people who have +1'd your pages, including the total number of unique users, their location, and their age and gender. All information is anonymized; Google doesn't share personal information about people who have +1’d your pages. To protect privacy, Google won't display age, gender, or location data unless a certain minimum number of people have +1'd your content. But what is that "certain minimum number"? I've tried Googling this but all I could find to date was this page which doesn't answer the question. So how many +1's does a site need before GWT will show me audience demographic characteristics?

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• CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

  - by Tuula Fai

  "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and Plone. Thanks.

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• ArchBeat Link-o-Rama Top 20 for May 27-June 2, 2012

  - by Bob Rhubart

  The Top 20 most-clicked links as shared via my social networks for the week of May 27 - June 2, 2012. 10 Great WebCenter Sites Resources (FatWire) | John Brunswick Cloning a WebCenter Portal Managed Server | Maiko Rocha Identity Propagation across Web and Web Service 11g | Prakash Yamuna Oracle DB with OEM in Amazon Cloud | Frank Munz IT professionals: Very much the time to change our approach | Andy Mulholland Sorting and Filtering By Model-Based LOV Display Value | Steven Davelaar Enable Content editing of Iterative components |Stefan Krantz Complexity of Social Computing - Is it a Consideration for EAs? | Pat Shepherd Updating metadata in a WebCenter Content Presenter template | Yannick Ongena Eclipse DemoCamp - June 2012 - Redwood Shores, CA Roll Your Own Solaris Blogroll |  Larry Wake BI Architecture Master Class for Partners - Oracle Architecture Unplugged Sample External Login.jsp page for Oracle Access Manager 11g | Brian Eidelman 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in SF Application integration: reorganise, recycle, repurpose | Andrew Clarke RIDC Accelerator for Portal | Stefan Krantz Bay Area Coherence Special Interest Group (BACSIG) Meeting June 7 The Application Architecture Domain | Michael Glas Designing and Developing Cross-Cutting Features | Stephen Rylander Configuring the iPlanet as web tier for Oracle WebCenter Content (UCM) | Adao Junior Thought for the Day "Liberate yourself from that idea that people are watching you." — Russell Brand Source: Good Reads

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• Where could Distributed Version Control Systems currently be in Gartner's hype cycle?

  - by dukeofgaming

  Edit: Given the recent downvoting (+8/-6 at this point) it was made clear to me that Gartner's lifecycle is a biased metric from a programmer's perspective. This is something that is part of a paper I'm going to present to management, and management types are part of Gartner's audience. Giving DVCS exposure & enthusiasm (that "could" be deemed as hype, or at least attacked as such), think about the following question when reading this one: "how could I use Gartner's hype cycle to convince management that DVCSs are ready (or ready-enough) for us, and that it is not just hype" Just asking if DVCSs is hype wouldn't be constructive, Gartner's hype cycle is a more objective instrument than just asking that (even if this instrument is regarded as biased). If you know any other instrument please, by all means, mention it. Edit #2: I agree that Gartner's Life Cycle is not for every technology, but I consider it may have generated enough buzz to be considered hype by some, so it maybe deserves to be at least evaluated/pondered as such by using this instrument in order to prove/disprove it to whatever degree. I'm an advocate of DVCS, BTW. I'm doing research for a whitepaper I'm writing in favor of DVCS adoption at company and I stumbled upon the concept of social proof. I want to prove that the social proof of DVCS adoption is not necessarily cargo cult and doing further research I now stumbled upon Gartner's hype cycle which describes technology maturity in 5 phases. My question is: what could be an indicator of the current location of Distributed Version Control Systems (I mean git, mercurial, bazaar, etc. in general) at a particular phase in the hype cycle?... in other (less convoluted) words, would you say that currently expectations of DVCSs are a) starting, b)inflated, c)decreasing (disillusionment), d)increasing (enlightenment) or e)stabilizing (mature) and (more importantly) why? I know it is a hard question and there is subjectivity involved, but I'll grant the answer (and the traditional cookie) to the clearest argument/evidence for a particular phase.

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• ArchBeat Link-o-Rama for 2012-06-01

  - by Bob Rhubart

  Complexity of Social Computing - Is it a Consideration for EA's? | Pat Shepherd blogs.oracle.com Pat Shepherd asks, "Does Enterprise Architecture need to consider Social Computing in its scope?" Who should own the Enterprise Architecture? | Michael Glas blogs.oracle.com "Instead of looking at just who owns the architecture," suggests Michael Glas, "think about what the person/role/organization should do." The Application Architecture Domain | Michael Glas blogs.oracle.com Michael Glas asks—and answers: "As an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?" CAP Twelve Years Later: How the "Rules" Have Changed | Eric Brewer www.infoq.com The CAP theorem asserts that any net­worked shared-data system can have only two of three desirable properties. How­ever, by explicitly handling partitions, designers can optimize consistency and availability, thereby achieving some trade-off of all three. Oracle DB with OEM in Amazon Cloud | Dr. Frank Munz www.munzandmore.com Dr. Frank Munz shares a video that screencast that explains "how to create an Oracle DB instance in AWS, how to enable OEM...and how to connect to your cloud instance with a local installation of NetBeans." Sample External Login.jsp page for Oracle Access Manager 11g | Brian Eidelman fusionsecurity.blogspot.com A-Team blogger Brian Eidelman expands on a previous post dealing with configuring OAM 11g to use an externally hosted custom login page. Bay Area Coherence Special Interest Group (BACSIG) Meeting June 7 coherence.oracle.com Date: Thursday, June 7, 2012 Time: 5:30pm – 9:00pm PT Where: Oracle Conference Center Room # 103 350 Oracle Parkway Redwood, Shores, CA Presentations: 6:00 p.m. - Coherence 101, The Evolution of Distributed Caching - Noah Arliss (Oracle) 7:00 p.m. - Optimizing Performance for Oracle Coherence and TopLink Grid at OOCL - Matt Rosen, Leo Limqueco (OOCL) 8:00 p.m. - Oracle Coherence Message Bus - Extreme Performance on Oracle Exalogic - Ballav Bihani (Oracle) Thought for the Day "I can't be left unsupervised." — Ron Wood (Born 06/01/1947 Source: Brainy Quote

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• ArchBeat Link-o-Rama Top 20 for June 17-23, 2012

  - by Bob Rhubart

  The most popular item shared via my social networks for the week of June 17-23, 2012. Simple Made Easy | Rich Hickey InfoQ: Current Trends in Enterprise Mobility Cloud Bursting between AWS and Rackspace | High Scalability A Distributed Access Control Architecture for Cloud Computing Congrats to @MNEMONIC01 on his new book: Oracle WebLogic Server 12c: First Look BI Architecture Master Class for Partners - Oracle Architecture Unplugged Guide to integration architecture | Stephanie Mann Oracle Data Integrator 11g - Faster Files | David Allan Recap: EMEA User Group Leaders Meeting Latvia May 2012 Starting a cluster | Mark Nelson SOA, Cloud & Service Technology Symposium 2012 London - Special Oracle Discount Enterprise 2.0 Conference: Building Social Business | Oracle WebCenter Blog FY13 Oracle PartnerNetworkr Kickoff - Tues June 26, 2012 | @oraclepartners Why should you choose Oracle WebLogic 12c instead of JBoss EAP 6? | Ricardo Ferreira Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 - Win a free pass to #OOW12 Hibernate4 and Coherence | Rene van Wijk Eclipse and Oracle Fusion Development - Free Virtual Event, July 10th Why building SaaS well means giving up your servers | GigaOM Personas - what, why & how | Mascha van Oosterhout Oracle Public Cloud Architecture | Tyler Jewell Thought for the Day "There is only one thing more painful than learning from experience and that is not learning from experience." — Archibald McLeish (May 7, 1892 – April 20, 1982) Source: SoftwareQuotes.com

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• La Customer Satisfaction non basta più!

  - by Silvia Valgoi

  La partita per la conquista della fedeltà dei clienti si gioca sempre meno sul prodotto e sempre più sul servizio. Dal momento che il consumatore di oggi è molto più evoluto e autonomo nelle scelte, il servizio deve andare ben oltre la classica interazione da Customer Service: deve rappresentare una vera e propria esperienza d’acquisto positiva. Questo è il risultato, che poi è una conferma, di Oracle Customer Experience Index, una ricerca che Oracle ha commissionato alla società LoudHouse la quale ha raccolto le opinioni di 1400 consumatori europei, di cui 200 italiani. Addirittura, l'81% di chi fa acquisti sarebbe disposto a pagare di più per una migliore customer experience. Un risultato non banale che la dice lunga su quanto il consumatore oggi sia evoluto e pretenda molto dall’azienda con la quale sta interagendo. Il 70% di coloro che hanno risposto al questionario afferma che se l’esperienza d’acquisto fosse negativa smetterebbe di rivolgersi a una determinata azienda e il 92% di questi comprerebbe da un concorrente. Ecco perchè il Customer Service non è più sufficiente, l’esperienza d’acquisto deve essere a 360° a partire dall’approccio al sito web per acquisire informazioni, all’analisi delle interazioni sui social media, fino alla consistenza delle informazioni e delle risposte che vengono fornite attraverso tutti i canali sia fisici sia virtuali. Per far questo Oracle ha dato vita a un’insieme di soluzioni che ha chiamato proprio Customer Experience Suite e spaziano dalla creazione di siti web evoluti, alla possibilità di fare Intelligence sui Social Media, alla capacità di creare un proficuo dialogo con i clienti in fase di postvendita. Per leggere il comunicato stampa della ricerca clicca qui   Per approfondire i risultati della ricerca CX Index  clicca qui

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• 50 Years After The Jetsons

  - by Jason Fitzpatrick

  The Jetsons, the future-oriented animated cartoon series from the 1960s, turned 50 this week. The Smithsonian takes a look at what the show meant, then and now. At the Smithsonian blog Paleofuture, Matt Novak looks back at the last 50 years and the impact that The Jetsons had. He writes: It’s important to remember that today’s political, social and business leaders were pretty much watching ”The Jetsons” on repeat during their most impressionable years. People are often shocked to learn that “The Jetsons” lasted just one season during its original run in 1962-63 and wasn’t revived until 1985. Essentially every kid in America (and many internationally) saw the series on constant repeat during Saturday morning cartoons throughout the 1960s, ’70s and ’80s. Everyone (including my own mom) seems to ask me, “How could it have been around for only 24 episodes? Did I really just watch those same episodes over and over again?” Yes, yes you did. But it’s just a cartoon, right? So what if today’s political and social elite saw ”The Jetsons” a lot? Thanks in large part to the Jetsons, there’s a sense of betrayal that is pervasive in American culture today about the future that never arrived. We’re all familiar with the rallying cries of the angry retrofuturist: Where’s my jetpack!?! Where’s my flying car!?! Where’s my robot maid?!? “The Jetsons” and everything they represented were seen by so many not as a possible future, but a promise of one. Hit up the link below for the full article–prepare to be surprised at just how few episodes of the show were ever animated and aired. 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

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• Can you say "Architect?"

  - by Bob Rhubart

  Photo by Jennifer Ortiz In his article, It's Time To Occupy IT, AIIM CEO and president John Mancini examines the evolution of "Systems of Engagement," the social technologies that are transforming how customers and employees relate to and interact with companies. Surviving the disruption that transformation entails is a matter of when, rather than if, a given organization embraces the change. But as Mancini points out, that transformation will require a "new breed" of IT professional: "While addressing this kind of challenge requires technical skills, it also requires process and customer acumen more often found in the business than in our IT departments. It requires a new type of information professional, whose expertise includes technical and domain knowledge, but who also has an idea of how the pieces of a process that spans the worlds of Systems of Record and Systems of Engagement should fit together. Gartner estimates that the demand for this new breed of information professional will grow by 50 percent by 2015." Though Mancini makes no reference to the title, the skills he desribes are those of the IT architect. While the specific definition of the role remains fodder for seemingly endless discussion and debate on various social networks and forums, the fact remains that the skills required for success in the evolving world of IT will increasingly involve a deep understanding of how all the pieces fit together.

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• Lessons From OpenId, Cardspace and Facebook Connect

  - by mark.wilcox

  (c) denise carbonell I think Johannes Ernst summarized pretty well what happened in a broad sense in regards to OpenId, Cardspace and Facebook Connect. However, I'm more interested in the lessons we can take away from this. First  - "Apple Lesson" - If user-centric identity is going to happen it's going to require not only technology but also a strong marketing campaign. I'm calling this the "Apple Lesson" because it's very similar to how Apple iPad saw success vs the tablet market. The iPad is not only a very good technology product but it was backed by a very good marketing plan. I know most people do not want to think about marketing here - but the fact is that nobody could really articulate why user-centric identity mattered in a way that the average person cared about. Second - "Facebook Lesson" - Facebook Connect solves a number of interesting problems that is easy for both consumer and service providers. For a consumer it's simple to log-in without any redirects. And while Facebook isn't perfect on privacy - no other major consumer-focused service on the Internet provides as much control about sharing identity information. From a developer perspective it is very easy to implement the SSO and fetch other identity information (if the user has given permission). This could only happen because a major company just decided to make a singular focus to make it happen. Third - "Developers Lesson" -  Facebook Social Graph API is by far the simplest API for accessing identity information which also is another reason why you're seeing such rapid growth in Facebook enabled Websites. By using a combination of URL and Javascript - the power a single HTML page now gives a developer writing Web applications is simply amazing. For example It doesn't get much simpler than this "http://api.facebook.com/mewilcox" for accessing identity. And while I can't yet share too much publicly about the specifics - the social graph API had a profound impact on me in designing our next generation APIs.  Posted via email from Virtual Identity Dialogue

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• Fujitsu Raku-Raku SmartPhone: Japanese Digital Seniors UX Insight from @debralilley

  - by ultan o'broin

  Super blog posting on the super-important subject of digital inclusion by Oracle partner Fujitsu appstech maven and Oracle Applications User Experience FXA-er and ACE Director Debra Lilley (@debralilley). Debra tells us how Fujitsu is enabling digital inclusion for older mobile users in Japan with their  Raku-Raku (??????. ????)smart phone: Fujitsu Raku-Raku - My UX Homework (Raku-Raku means easy or comfortable in Japanese). There are UX mobile, social media, and methodology takeaways there for us in Debra's blog. Fujitsu Raku-Raku Smartphone Demo  I encourage you to read Debra's blog. In it, she makes reference to a tailored social media experience for those digital seniors (???????) as they'd be called in Japan (UK and Ireland uses the term silver surfers). You can find that online experience here. Online Community site for Fujitsu Raku-Raku Smartphone Digital Seniors (English translation via Google Translate) It's an important reminder that UX is global sure, but also that worldwide accessibility and digital inclusion are priorities too for UX. It's vital that we understand such aspects of technology adoption and how the requirements of different categories of technology users can be met. Oracle is committed to providing the best possible user experience for enterprise users of all ages and abilities. That means talking with all sorts of people worldwide and understanding how and why they want to use our technology and what their context of use is. You can read more about Oracle's accessibility program on our corporate website. Proud to say I prompted a few questions in Japan all the way from Ireland. So, UX is not only global but you can drive UX research globally too without ever leaving home. Brilliant job, Debra. Here's to more such joint research creativity and UX collaborations worldwide between us. Wondering where we might go next? And what a fun way to do things too!

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• Siebel Webinar Series for customers and partners

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Have you got questions about the Siebel product roadmap?  Or what we are delivering in the areas of Social/Mobile/Big Data/Cloud in a Siebel project context? If yes, then you are welcome to attend the Siebel Webinar Series.  These are monthly webcasts on a variety of topics related to Siebel that are geared towards business users.  The next webinar is November 21st at 8:30 AM PST entitled “Get Social with Siebel”.  You can register here. Once registered, you can also view replays of previous webinars: · Siebel: Solving the Next Generation of Business Challenges · Expand User Experiences with Siebel Open UI · Delight Customers with Siebel Service Applications · Get Mobile with Siebel /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• so, my Cassandra consultant left me and now I'm thinking about reverting to mysql

  - by sathia

  I run a middle size community and some time ago I started to develop social capabilities such as follow, status update, wall etc. For some reason i thought that Cassandra was the right tool for the job so I looked online for a Cassandra developer and I found a very talented one. Unluckily in the midst of the development the dev left (too much jobs) and so I'm here with a very nice class, a very nice demo, but a lot of fears that I won't be able to handle basic things such as compaction, scaling etc. My biggest fear is to go online with all this coolness and then having a site inaccessible for hours or days. The mysql consultant (very talented too) keeps saying me that I should stick with Mysql which I know rather well and in case something's wrong we can manage. In that case I should take the class made for cassandra and abstract it for Mysql. My question is this: Should I find another dev/consultant and stick with Cassandra because for social things it is definitely the best tool for the job, or should I listen to the Mysql consultant and revert to Mysql? About 15k login each day Average 20 actions per user Avg 6 followers x user (These are current statistics, but of course I'd like to increase them as much as possible.)

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• Another big year for the ADF EMG at OOW12

  - by Chris Muir

  Oracle Open World 2012 has only just started, but in one way it's just finished!  All the ADF EMG's OOW content is over for another year! The unique highlight this year for me was the first ever ADF EMG social night held on Saturday, where I finally had the chance to meet so many ADF community members who I've known over the internet, but never met in person.  What?  You didn't get an invite?  Oh well, better luck next year ;-) Seriously our budget was limited, so in the happy-dictatorship sort of way I had to limit RSVPs to just 40 people.  Hopefully next year we can do something bigger and better for the wider community. Following directly on from the Saturday social night the ADF EMG ran a full day of sessions at the user group Sunday.  I wont go over the content again, but to say thank you very much to all our presenters and helpers, including Gert Poel, Pitier Gillis, Aino Andriessen, Simon Haslam, Ken Mizuta, Lucas Jellema and the FMW roadshow team, Ronald van Luttikhuizen, Guido Schmutz, Luc Bors, Aino Andriessen and Lonneke Dikmans. Also special thanks must go to Doug Cockroft and Bambi Price for their time and effort in organizing the ADF EMG room behind the scenes via the APOUC. To be blunt Doug and Bambi really do deserve serious thanks because they had to wear a lot of Oracle politics behind the scenes to get the rooms organized (oh, and deal with me fretting too! ;-). Finally thanks to all the members and OOW delegates for turning up and supporting the group on the day.  In the end the ADF EMG exists for you, and I hope you found it worthwhile. Onto 2013 (oh, and the rest of OOW12 ;-) 

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