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• AppHarbor - Azure Done Right AKA Heroku for .NET

  - by Robz / Fervent Coder

  Easy and Instant deployments and instant scale for .NET? Awhile back a few of us were looking at Ruby Gems as the answer to package management for .NET. The gems platform supported the concept of DLLs as packages although some changes would have needed to happen to have long term use for the entire community. From that we formed a partnership with some folks at Microsoft to make v2 into something that would meet wider adoption across the community, which people now call NuGet. So now we have the concept of package management. What comes next? Heroku Instant deployments and instant scaling. Stupid simple API. This is Heroku. It doesn’t sound like much, but when you think of how fast you can go from an idea to having someone else tinker with it, you can start to see its power. In literally seconds you can be looking at your rails application deployed and online. Then when you are ready to scale, you can do that. This is power. Some may call this “cloud-computing” or PaaS (Platform as a Service). I first ran into Heroku back in July when I met Nick of RubyGems.org. At the time there was no alternative in the .NET-o-sphere. I don’t count Windows Azure, mostly because it is not simple and I don’t believe there is a free version. Heroku itself would not lend itself well to .NET due to the nature of platforms and each language’s specific needs (solution stack).  So I tucked the idea in the back of my head and moved on. AppHarbor Enters The Scene I’m not sure when I first heard about AppHarbor as a possible .NET version of Heroku. It may have been in November, but I didn’t actually try it until January. I was instantly hooked. AppHarbor is awesome! It still has a ways to go to be considered Heroku for .NET, but it already has a growing community. I created a video series (at the bottom of this post) that really highlights how fast you can get a product onto the web and really shows the power and simplicity of AppHarbor. Deploying is as simple as a git/hg push to appharbor. From there they build your code, run any unit tests you have and deploy it if everything succeeds. The screen on the right shows a simple and elegant UI to getting things done. The folks at AppHarbor graciously gave me a limited number of invites to hand out. If you are itching to try AppHarbor then navigate to: https://appharbor.com/account/new?inviteCode=ferventcoder  After playing with it, send feedback if you want more features. Go vote up two features I want that will make it more like Heroku. Disclaimer: I am in no way affiliated with AppHarbor and have not received any funds or favors from anyone at AppHarbor. I just think it is awesome and I want others to know about it. From Zero To Deployed in 15 Minutes (Or Less) Now I have a challenge for you. I created a video series showing how fast I could go from nothing to a deployed application. It could have been from Zero to Deployed in Less than 5 minutes, but I wanted to show you the tools a little more and give you an opportunity to beat my time. And that’s the challenge. Beat my time and show it in a video response. The video series is below (at least one of the videos has to be watched on YouTube). The person with the best time by March 15th @ 11:59PM CST will receive a prize. Ground rules: .NET Application with a valid database connection Start from Zero Deployed with AppHarbor or an alternative A timer displayed in the video that runs during the entire process Video response published on YouTube or acceptable alternative Video(s) must be published by March 15th at 11:59PM CST. Either post the link here as a comment or on YouTube as a response (also by 11:59PM CST March 15th) From Zero To Deployed In 15 Minutes (Or Less) Part 1 From Zero To Deployed In 15 Minutes (Or Less) Part 2 From Zero To Deployed In 15 Minutes (Or Less) Part 3

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• .NET development on a Retina MacBook Pro with Windows 8

  - by Jeff

  I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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• Defaulting the HLSL Vertex and Pixel Shader Levels to Feature Level 9_1 in VS 2012

  - by Michael B. McLaughlin

  I love Visual Studio 2012. But this is not a post about that. This is a post about tweaking one particular parameter that I’ve found a bit annoying. Disclaimer: You will be modifying important MSBuild files. If you screw up you will break your build tools. And maybe your computer will catch fire. I’m not responsible. No warranties or guaranties of any sort. This info is provided “as is”. By default, if you add a new vertex shader or pixel shader item to a project, it will be set to build with shader profile 4.0_level_9_3. If you need 9_3 functionality, this is all well and good. But (especially for Windows Store apps) you really want to target the lowest shader profile possible so that your game will run on as many computers as possible. So it’s a good idea to default to 9_1. To do this you could add in new HLSL files via “Add->New Item->Visual C++->HLSL->______ Shader File (.hlsl)” and then edit the shader files’ properties to set them manually to use 9_1 via “Properties->HLSL Compiler->General->Shader Model”. This is fine unless you forget to do this once and then submit your game with 9_3 shaders instead of 9_1 shaders to the Windows Store or to some other game store. Then you’d wind up with either rejection or angry “this doesn’t work on my computer! ripoff!” messages. There’s another option though. In “Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE\ItemTemplates\VC\HLSL\1033\VertexShader” (note the path might vary slightly for you if you are using a 32-bit system or have a non-ENU version of Visual Studio 2012) you will find a “VertexShader.vstemplate” file. If you open this file in a text editor (e.g. Notepad++), then inside the CustomParameters tag within the TemplateContent tag you should see a CustomParameter tag for the ShaderType, i.e.: <CustomParameter Name="$ShaderType$" Value="Vertex"/> On a new line, we are going to add another CustomParameter tag to the CustomParameters tag. It will look like this: <CustomParameter Name="$ShaderModel$" Value="4.0_level_9_1"/> such that we now have:     <CustomParameters>       <CustomParameter Name="$ShaderType$" Value="Vertex"/>       <CustomParameter Name="$ShaderModel$" Value="4.0_level_9_1"/>     </CustomParameters> You can then save the file (you will need to be an Administrator or have Administrator access). Back in the 1033 directory (or whatever the number is for your language), go into the “PixelShader” directory. Edit the “PixelShader.vstemplate” file and make the same change (note that this time $ShaderType$ is “Pixel” not “Vertex”; you shouldn’t be changing that line anyway, but if you were to just copy and replace the above four lines then you will wind up creating pixel shaders that the HLSL compiler would try to compile as vertex shaders, with all sort of weird errors as a result). Once you’ve added the $ShaderModel$ line to “PixelShader.vstemplate” and have saved it, everything should be done. Since Feature Level 9_1 and 9_3 don’t support any of the other shader types, those are set to default to their appropriate minimums already (Compute and Geometry are set to “4.0” and Domain and Hull are set to “5.0”, which are their respective minimums (though not all 4.0 cards support Compute shaders; they were an optional feature added with DirectX 10.1 and only became required for DirectX 11 hardware). In case you are wondering where these magic values come from, you can find them all in the “fxc.xml” file in the “\Program Files (x86)\MSBuild\Microsoft.CPP\v4.0\V110\1033” directory (or whatever your language number is; 1033 is ENU and various other product languages have their own respective numbers (see: http://msdn.microsoft.com/en-us/goglobal/bb964664.aspx ) such that Japanese is 1041 (for example), though for all I know MSBuild tasks might be 1033 for everyone). If, like me, you installed VS 2012 to a drive other than the C:\ drive, you will find the vstemplate files in the drive to which you installed VS 2012 (D:\ in my case) but you will find the fxc.xml file on the C:\ drive. You should not edit fxc.xml. You will almost definitely break things by doing that; it’s just something you can look through to see all the other options that the FXC task takes such that you could, if needed, add further CustomParameter tags if you wanted to default to other supported options. I haven’t tried any others though so I don’t have any advice on how to set them.

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• Educause Top-Ten IT Issues - the most change in a decade or more

  - by user739873

  The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally.  I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models."  This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list.  In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut.  Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities.  Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale."   2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task.  We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes.  In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success.  Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on.  We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise.  Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations.  It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education.  In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above.  Don't confuse "integrated" and "full stack" for vendor lock-in.  The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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• VirtualBox appliance for the Oracle Communications Service Delivery Platform (SDP) Products

  - by chlander

  It's been quite awhile since we last blogged. This blog is written by Leif Lourie, a Curriculum Developer for the Oracle Communications Service Delivery Platform (SDP) products. For the last 8 years, Leif has worked as a Curriculum Developer for many of the telecom-oriented products that Oracle offers. He has been working in the telecom industry for about 25 years and has also worked as a software developer, project manager, and solutions architect. He is currently working on courseware for an upcoming release for one of the Service Delivery Platform products. Thanks to Leif not only for this blog, but for making the VM described in the blog available. Cheryl Lander, Oracle Communications InfoDev Senior Director To be able to download, install and test a product within a day is many times very important for people that are doing the primary evaluation of a software product. If it takes longer, it will require a bigger effort, like a proof-of-concept project with many people involved. Of course, if the product is chosen for a more thorough test, it will probably happen anyway, but then maybe with focus on integration instead of product features. We have a long tradition of creating complex software that is easy to install and test and we have often been praised for the ease of getting our products up and running. One key for this has been that there has always been an installer for Windows, as well as for the production environments that usually are Unix and Linux. And, the windows installer has, in most cases, been released for developing and testing purposes. Lately, this has changed. Our products are very seldom released for the Windows platform, at all. And even the Linux versions are almost always released for 64-bit systems. This is creating problems for many of the people that want to try out our products, since few have access to a 64-bit Linux system of the right platform. Most of us are using a laptop with Windows or Mac OS. Some of us are using Linux or Solaris, but probably a non certified distribution for the product you want to test. My job, among other things, is to develop hands-on practices for our products. For me, it is crucial to have access to environments for installing and using our products. For this reason I have been using virtual machines for many years.I have a ready-made base system, with the necessary tools installed for all the products I create hands-on practices for. Whenever I start working on hands-on practices for a new product or a new version, I just copy the base system and start working with a clean slate. This saves me a lot of time! Now, I would like to start saving time for my favorite student: You! If you are using our products and regularly test new versions you might benefit from the virtual machine that is now available on Oracle Technology Network: The Virtual Machine for the Oracle Communications Service Delivery Platform (SDP) Products. This virtual machine contains an installation of the 64-bit version of Oracle Enterprise Linux, version 6. It also has Oracle Database Express Edition (XE), Oracle Java and Oracle Enterprise Pack for Eclipse installed. By using Oracle VM VirtualBox you may use Windows, OS X, Linux or Solaris on your laptop. VirtualBox can be installed on top of any of these platforms and give you the ability to run virtual machines in your laptop. After downloading and starting the virtual machine you will also need to download the installation files for the product you want to test; for example Oracle Communications Services Gatekeeper or Oracle Communications Online Mediation Controller. In some cases there are lessons and practices available for the products. The freely available courses are listed in Oracle Learning Library as a Collection of Oracle Communications Service Delivery Platform Courses. As time goes by, we will make this list collection bigger. Also, the goal is to update the virtual machine about one to two times per year. So you will always be able to get a well maintained virtual machine for the Service Delivery Platform products from us. We Value Your Feedback If you would like to suggest improvements or report issues on any of the product documentation, curriculum, or training produced by the Oracle Communications Information Development team, you can use these channels: Email [email protected]. Post a comment on this blog. Thanks for reading!

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• Ransomware: Why This New Malware is So Dangerous and How to Protect Yourself

  - by Chris Hoffman

  Ransomware is a type of malware that tries to extort money from you. One of the nastiest examples, CryptoLocker, takes your files hostage and holds them for ransom, forcing you to pay hundreds of dollars to regain access. Most malware is no longer created by bored teenagers looking to cause some chaos. Much of the current malware is now produced by organized crime for profit and is becoming increasingly sophisticated. How Ransomware Works Not all ransomware is identical. The key thing that makes a piece of malware “ransomware” is that it attempts to extort a direct payment from you. Some ransomware may be disguised. It may function as “scareware,” displaying a pop-up that says something like “Your computer is infected, purchase this product to fix the infection” or “Your computer has been used to download illegal files, pay a fine to continue using your computer.” In other situations, ransomware may be more up-front. It may hook deep into your system, displaying a message saying that it will only go away when you pay money to the ransomware’s creators. This type of malware could be bypassed via malware removal tools or just by reinstalling Windows. Unfortunately, Ransomware is becoming more and more sophisticated. One of the latest examples, CryptoLocker, starts encrypting your personal files as soon as it gains access to your system, preventing access to the files without knowing the encryption key. CryptoLocker then displays a message informing you that your files have been locked with encryption and that you have just a few days to pay up. If you pay them $300, they’ll hand you the encryption key and you can recover your files. CryptoLocker helpfully walks you through choosing a payment method and, after paying, the criminals seem to actually give you a key that you can use to restore your files. You can never be sure that the criminals will keep their end of the deal, of course. It’s not a good idea to pay up when you’re extorted by criminals. On the other hand, businesses that lose their only copy of business-critical data may be tempted to take the risk — and it’s hard to blame them. Protecting Your Files From Ransomware This type of malware is another good example of why backups are essential. You should regularly back up files to an external hard drive or a remote file storage server. If all your copies of your files are on your computer, malware that infects your computer could encrypt them all and restrict access — or even delete them entirely. When backing up files, be sure to back up your personal files to a location where they can’t be written to or erased. For example, place them on a removable hard drive or upload them to a remote backup service like CrashPlan that would allow you to revert to previous versions of files. Don’t just store your backups on an internal hard drive or network share you have write access to. The ransomware could encrypt the files on your connected backup drive or on your network share if you have full write access. Frequent backups are also important. You wouldn’t want to lose a week’s worth of work because you only back up your files every week. This is part of the reason why automated back-up solutions are so convenient. If your files do become locked by ransomware and you don’t have the appropriate backups, you can try recovering them with ShadowExplorer. This tool accesses “Shadow Copies,” which Windows uses for System Restore — they will often contain some personal files. How to Avoid Ransomware Aside from using a proper backup strategy, you can avoid ransomware in the same way you avoid other forms of malware. CryptoLocker has been verified to arrive through email attachments, via the Java plug-in, and installed on computers that are part of the Zeus botnet. Use a good antivirus product that will attempt to stop ransomware in its tracks. Antivirus programs are never perfect and you could be infected even if you run one, but it’s an important layer of defense. Avoid running suspicious files. Ransomware can arrive in .exe files attached to emails, from illicit websites containing pirated software, or anywhere else that malware comes from. Be alert and exercise caution over the files you download and run. Keep your software updated. Using an old version of your web browser, operating system, or a browser plugin can allow malware in through open security holes. If you have Java installed, you should probably uninstall it. For more tips, read our list of important security practices you should be following. Ransomware — CryptoLocker in particular — is brutally efficient and smart. It just wants to get down to business and take your money. Holding your files hostage is an effective way to prevent removal by antivirus programs after it’s taken root, but CryptoLocker is much less scary if you have good backups. This sort of malware demonstrates the importance of backups as well as proper security practices. Unfortunately, CryptoLocker is probably a sign of things to come — it’s the kind of malware we’ll likely be seeing more of in the future.     

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• Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

  - by Richard Lefebvre

  Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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• Use your own domain email and tired of SPAM? SPAMfighter FTW

  - by Dave Campbell

  I wouldn't post this if I hadn't tried it... and I paid for it myself, so don't anybody be thinking I'm reviewing something someone sent me! Long ago and far away I got very tired of local ISPs and 2nd phone lines and took the plunge and got hooked up to cable... yeah I know the 2nd phone line concept may be hard for everyone to understand, but that's how it was in 'the old days'. To avoid having to change email addresses all the time, I decided to buy a domain name, get minimal hosting, and use that for all email into the house. That way if I changed providers, all the email addresses wouldn't have to change. Of course, about a dozen domains later, I have LOTS of pop email addresses and even an exchange address to my client's server... times have changed. What also has changed is the fact that we get SPAM... 'back in the day' when I was a beta tester for the first ISP in Phoenix, someone tried sending an ad to all of us, and what he got in return for his trouble was a bunch of core dumps that locked up his email... if you don't know what a core dump is, ask your grandfather. But in today's world, we're all much more civilized than that, and as with many things, the criminals seem to have much more rights than we do, so we get inundated with email offering all sorts of wild schemes that you'd have to be brain-dead to accept, but yet... if people weren't accepting them, they'd stop sending them. I keep hoping that survival of the smartest would weed out the mental midgets that respond and then the jumk email stop, but that hasn't happened yet anymore than finding high-quality hearing aids at the checkout line of Safeway because of all the dimwits playing music too loud inside their car... but that's another whole topic and I digress. So what's the solution for all the spam? And I mean *all*... on that old personal email address, I am now getting over 150 spam messages a day! Yes I know that's why God invented the delete key, but I took it on as a challenge, and it's a matter of principle... why should I switch email addresses, or convert from [email protected] to something else, or have all my email filtered through some service just because some A-Hole somewhere has a site up trying to phish Ma & Pa Kettle (ask your grandfather about that too) out of their retirement money? Well... I got an email from my cousin the other day while I was writing yet another email rule, and there was a banner on the bottom of his email that said he was protected by SPAMfighter. SPAMfighter huh.... so I took a look at their site, and found yet one more of the supposed tools to help us. But... I read that they're a Microsoft Gold Partner... and that doesn't come lightly... so I took a gamble and here's what I found: I installed it, and had to do a couple things: 1) SPAMfighter stuffed the SPAMfighter folder into my client's exchange address... I deleted it, made a new SPAMfighter folder where I wanted it to go, then in the SPAMfighter Clients settings for Outlook, I told it to put all spam there. 2) It didn't seem to be doing anything. There's a ribbon button that you can select "Block", and I did that, wondering if I was 'training' it, but it wasn't picking up duplicates 3) I sent email to support, and wrote a post on the forum (not to self: reply to that post). By the time the folks from the home office responded, it was the next day, and first up, SPAMfighter knocked down everything that came through when Outlook opend... two thumbs up! I disabled my 'garbage collection' rule from Outlook, and told Outlook not to use the junk folder thinking it was interfering. 4) Day 2 seemed to go about like Day 1... but I hung in there. 5) Day 3 is now a whole new day... I had left Outlook open and hadn't looked at the PC since sometime late yesterday afternoon, and when I looked this morning, *every bit* of spam was in the SPAMfighter folder!! I'm a new paying customer After watching SPAMfighter work this morning, I've purchased a 1-year license, and I now can sit and watch as emails come in and disappear from my inbox into the SPAMfighter folder. No more continual tweaking of the rules. I've got SPAMfighter set to 'Very Hard' filtering... personally I'd rather pull the few real emails out of the SPAMfighter folder than pull spam out of the real folders. Yes this is simply another way of using the delete key, but you know what? ... it feels good :) Here's a screenshot of the stats after just about 48 hours of being onboard: Note that all the ones blocked by me were during Day 1 and 2... I've blocked none today, and everything is blocked. Stay in the 'Light!

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• Agile Testing Days 2012 – My First Conference!

  - by Chris George

  I’d like to give you a bit of background first… so please bear with me! In 1996, whilst studying for my final year of my degree, I applied for a job as a C++ Developer at a small software house in Hertfordshire  After bodging up the technical part of the interview I didn’t get the job, but was offered a position as a QA Engineer instead. The role sounded intriguing and the pay was pretty good so in the absence of anything else I took it. Here began my career in the world of software testing! Back then, testing/QA was often an afterthought, something that was bolted on to the development process and very much a second class citizen. Test automation was rare, and tools were basic or non-existent! The internet was just starting to take off, and whilst there might have been testing communities and resources, we were certainly not exposed to any of them. After 8 years I moved to another small company, and again didn’t find myself exposed to any of the changes that were happening in the industry. It wasn’t until I joined Red Gate in 2008 that my view of testing and software development as a whole started to expand. But it took a further 4 years for my view of testing to be totally blown open, and so the story really begins… In May 2012 I was fortunate to land the role of Head of Test Engineering. Soon after, I received an email with details for the “Agile Testi However, in my new role, I decided that it was time to bite the bullet and at least go to one conference. Perhaps I could get some new ideas to supplement and support some of the ideas I already had.ng Days” conference in Potsdam, Germany. I looked over the suggested programme and some of the talks peeked my interest. For numerous reasons I’d shied away from attending conferences in the past, one of the main ones being that I didn’t see much benefit in attending loads of talks when I could just read about stuff like that on the internet. So, on the 18th November 2012, myself and three other Red Gaters boarded a plane at Heathrow bound for Potsdam, Germany to attend Agile Testing Days 2012. Tutorial Day – “Software Testing Reloaded” We chose to do the tutorials on the 19th, I chose the one titled “Software Testing Reloaded – So you wanna actually DO something? We’ve got just the workshop for you. Now with even less powerpoint!”. With such a concise and serious title I just had to see what it was about! I nervously entered the room to be greeted by tables, chairs etc all over the place, not set out and frankly in one hell of a mess! There were a few people in there playing a game with dice. Okaaaay… this is going to be a long day! Actually the dice game was an exercise in deduction and simplification… I found it very interesting and is certainly something I’ll be using at work as a training exercise! (I won’t explain the game here cause I don’t want to let the cat out of the bag…) The tutorial consisted of several games, exploring different aspects of testing. They were all practical yet required a fair amount of thin king. Matt Heusser and Pete Walen were running the tutorial, and presented it in a very relaxed and light-hearted manner. It was really my first experience of working in small teams with testers from very different backgrounds, and it was really enjoyable. Matt & Pete were very approachable and offered advice where required whilst still making you work for the answers! One of the tasks was to devise several strategies for testing some electronic dice. The premise was that a Vegas casino wanted to use the dice to appeal to the twenty-somethings interested in tech, but needed assurance that they were as reliable and random as traditional dice. This was a very interesting and challenging exercise that forced us to challenge various assumptions, determine/clarify requirements but most of all it was frustrating because the dice made a very very irritating beeping noise. Multiple that by at least 12 dice and I was dreaming about them all that night!! Some of the main takeaways that were brilliantly demonstrated through the games were not to make assumptions, challenge requirements, and have fun testing! The tutorial lasted the whole day, but to be honest the day went very quickly! My introduction into the conference experience started very well indeed, and I would talk to both Matt and Pete several times during the 4 days. Days 1,2 & 3 will be coming soon…  

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• Microsoft BUILD 2013 Day 1&ndash;Keynote

  - by Tim Murphy

  Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/06/27/microsoft-build-2013-day-1ndashkeynote.aspx This one is going to be a little long because the keynote was jam-packed so bare with me. The keynote for the first day of BUILD 2013 was kicked off by Steve Balmer.  He made it very clear that Microsoft’s focus is on accelerating its time to market with products and product updates.  His quote was that “Rapid release” is the new norm.  He continued by showing off several new Lumias that have been buzzing around the internet for a while and announce that Sprint will now be carrying the HTC 8XT and Samsung ATIV. Balmer is known for repeating words or phrase for affect.  This time it was “Rapid release, rapid release” and “Touch, touch, touch, touch, touch, …”.  This was fun, but even more fun was when he announce that all attendees would receive an Acer Iconia 8” tablet. SCORE! The next subject Balmer focused on is new apps.  The three new ones were Flipboard, Facebook and NFL Fantasy Football.  I liked the first two because these are ones that people coming from other platforms are missing.  The NFL app is great just because it targets a demographic that can be fanatical.  If these types of apps keep coming than the missing app argument goes away. While many Negative Nancy’s are describing Windows 8.1 as Windows 180 Steve Balmer chose to call it a “refined blend” as in a coffee that has been improved with a new mix.  This includes more multi-tasking options and leveraging Bing straight throughout the entire ecosystem. He ended this first section by explaining that this will also bring more Bing development opportunities to the community. Steve Balmer was followed by Julie Larson-Green who spent her time on stage selling us on Windows 8 all over again from my point of view.  Something that I would not have thought was needed until I had listened to some other attendees who had a number of concerns and complaints.  She showed a number of new gestures that will come with Windows 8.1, and while they were cool I was left wondering if they really improved the experience.  I guess only time will tell. I did like the fact that it the UI implementation to bring up “All Apps” now mirrors that of Windows Phone.  The consistency is a big step forward that I hope to see continue.  The cool factor went up from there as she swiped content from a desktop (mega-tablet) to the XBox One.  This seamless experience I believe is what is really needed for any future platform to be relevant. I was much more enthused by the presentation of Antoine Leblond who humbled us by letting us know that there are 5k new API.  How that can be or how anyone would ever use all of them is another question.  His announcement was that the Visual Studio 2013 preview would be available today along with the Windows 8.1 bits.  One of the features of VS2013 that he demonstrated is the power consumption profiler.  With battery life being a key factor with consumer consumption devices this is a welcome addition. He didn’t limit his presentation to VS2013 features though.  He showed how the Store has been redesigned to enable better search and discoverability of apps and how Win 8.1 can perform multiple screen scales depending on the resolution of the device automatically.  The last feature he demoed was the real time video streaming API which he made sure we understood by attaching a Surface to a little robot.  Oh, but there was one more thing.  Antoine and Julie announce that all attendees would also be getting Surface Pros.  BONUS! How much more could there be?  Gurdeep Singh Pall was about to pile on.  He introduced us to Bing as a platform (BaaP?).  He said if they (Microsoft) could do something with and API that is good 3rd party developers can do something that is dynamite and showed us some of the tools they had produced.  These included natural user interface improvements such as voice commands that looked to put Siri to shame.  Add to that 3D, OCR and translation capabilities and the future looks to be full of opportunities. Balmer then came out to show us one last thing.  Project Spark is a game design environment that will be available for Windows 8.1, XBox 360 and XBox One.  All I can say is that if my kids get their hands on this they are going to be able to learn some of what dad does in a much more enjoyable way. At the end of it all I was both exhausted and energized by what I saw.  What could they have possibly left for the day 2 keynote?  I hear it will feature Scott Hanselman.  If that is right we are in for a treat.  See you there. del.icio.us Tags: BUILD 2013,Windows 8.1,Winodws Phone,XAML,Keynote,Bing,Visual Studio 2013,Project Spark

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• Real Time BI in the Real World

  - by tobin.gilman(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} One of my favorite BI offerings from Oracle is a solution called Oracle Real Time Decisions.  Whenever I mention this product in customer meetings, eyes light up.  There are some fascinating examples of customers using it to up-sell, cross-sell, increase customer retention, and reduce risk in real time, with off the charts return on investment. I plan to share some of those stories in a future blog.  In this post however, I want to share some far more common real time analytics use case scenarios that are being addressed with widely deployed Oracle BI and data integration technologies Not all real time BI applications require continuous learning, predictive modeling, and data mining.  Many simply require the ability to integrate, aggregate, and access information that is current (typically within in few minutes or a few seconds).  The use cases are infinite.  A few I've seen: ·         Purchasing agents need to match demand against available inventory ·         Manufacturing planners need to monitor current parts and material against scheduled build plans ·         Airline agents need to match ticket demand against flight schedules, ·         Human resources managers need to track the status of global hiring requisitions against current headcount authorizations...you get the idea. One way of doing this is to run reports or federated queries directly against transactional systems.  That approach can be viable if you only need to access simple data sets on rare occasions.  High volume and complex queries can quickly bog down performance of mission critical transactional systems.  There is an architecturally simple way of solving the problem, and it's being applied by real companies around the world to solve real needs in real time.    Cbeyond is an Atlanta, GA based  provider of voice, data and mobile business applications delivers.  They deliver real time information to its call center agents  as they are interacting with their customers. The data they need resides in production CRM and other transactional systems, but  instead or reporting directly off the those systems, data is first moved to an operational data store (ODS).  Rather than running data intensive, time consuming, and performance degrading batch ETL routines to populate the ODS, Cbeyond uses Oracle Golden Gate software to incrementally capture and move only the changed records from log files of the transactional systems every few minutes.  There is no impact on transactional system performance, and the information needed by call center representatives is up to date.  Oracle Business Intelligence software presents the information to services reps in a rich, visual, and highly interactive format. Avea is similar to Cbeyond.  They are a telecommunications company who integrates billing and customer information in an ODS that is accessed by their call center agents in real time using Oracle Golden Gate and Oracle Business Intelligence.  They've taken it a step further by using the ODS to feed a data warehouse.  The operational data store provides the current information needed by call center agents during "in flight" customer interactions.  The data warehouse is used for more sophisticated analysis of historical data.  For maximum performance, both the ODS and data warehouse run on the Oracle Exadata Database Machine. These are practical illustrations of companies addressing real time reporting and analysis needs using established business intelligence/data warehousing methodologies and tools common to many IT departments.  If real time BI could benefit your organization, you may be already be closer than you thought to having the pieces in place to solving the problem.    Give us a shout if you are interested in learning more or if you have an interesting use or approach to real-time BI.

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• 24 Hours of PASS – first reflections

  - by Rob Farley

  A few days after the end of 24HOP, I find myself reflecting on it. I’m still waiting on most of the information. I want to be able to discover things like where the countries represented on each of the sessions, and things like that. So far, I have the feedback scores and the numbers of attendees. The data was provided in a PDF, so while I wait for it to appear in a more flexible format, I’ve pushed the 24 attendee numbers into Excel. This chart shows the numbers by time. Remember that we started at midnight GMT, which was 10:30am in my part of the world and 8pm in New York. It’s probably no surprise that numbers drooped a bit at the start, stayed comparatively low, and then grew as the larger populations of the English-speaking world woke up. I remember last time 24HOP ran for 24 hours straight, there were quite a few sessions with less than 100 attendees. None this time though. We got close, but even when it was 4am in New York, 8am in London and 7pm in Sydney (which would have to be the worst slot for attracting people), we still had over 100 people tuning in. As expected numbers grew as the UK woke up, and even more so as the US did, with numbers peaking at 755 for the “3pm in New York” session on SQL Server Data Tools. Kendra Little almost reached those numbers too, and certainly contributed the biggest ‘spike’ on the chart with her session five hours earlier. Of all the sessions, Kendra had the highest proportion of ‘Excellent’s for the “Overall Evaluation of the session” question, and those of you who saw her probably won’t be surprised by that. Kendra had one of the best ranked sessions from the 24HOP event this time last year (narrowly missing out on being top 3), and she has produced a lot of good video content since then. The reports indicate that there were nearly 8.5 thousand attendees across the 24 sessions, averaging over 350 at each one. I’m looking forward to seeing how many different people that was, although I do know that Wil Sisney managed to attend every single one (if you did too, please let me know). Wil even moderated one of the sessions, which made his feat even greater. Thanks Wil. I also want to send massive thanks to Dave Dustin. Dave probably would have attended all of the sessions, if it weren’t for a power outage that forced him to take a break. He was also a moderator, and it was during this session that he earned special praise. Part way into the session he was moderating, the speaker lost connectivity and couldn’t get back for about fifteen minutes. That’s an incredibly long time when you’re in a live presentation. There were over 200 people tuned in at the time, and I’m sure Dave was as stressed as I was to have a speaker disappear. I started chasing down a phone number for the speaker, while Dave spoke to the audience. And he did brilliantly. He started answering questions, and kept doing that until the speaker came back. Bear in mind that Dave hadn’t expected to give a presentation on that topic (or any other), and was simply drawing on his SQL expertise to get him through. Also consider that this was between midnight at 1am in Dave’s part of the world (Auckland, NZ). I would’ve been expecting just to welcome people, monitor questions, probably read some out, and in general, help make things run smoothly. He went far beyond the call of duty, and if I had a medal to give him, he’d definitely be getting one. On the whole, I think this 24HOP was a success. We tried a different platform, and I think for the most part it was a popular move. We didn’t ask the question “Was this better than LiveMeeting?”, but we did get a number of people telling us that they thought the platform was very good. Some people have told me I get a chance to put my feet up now that this is over. As I’m also co-ordinating a tour of SQLSaturday events across the Australia/New Zealand region, I don’t quite get to take that much of a break (plus, there’s the little thing of squeezing in seven SQL 2012 exams over the next 2.5 weeks). But I am pleased to be reflecting on this event rather than anticipating it. There were a number of factors that could have gone badly, but on the whole I’m pleased about how it went. A massive thanks to everyone involved. If you’re reading this and thinking you wish you could’ve tuned in more, don’t worry – they were all recorded and you’ll be able to watch them on demand very soon. But as well as that, PASS has a stream of content produced by the Virtual Chapters, so you can keep learning from the comfort of your desk all year round. More info on them at sqlpass.org, of course.

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• Creating SparseImages for Pivot

  - by John Conwell

  Learning how to programmatically make collections for Microsoft Live Labs Pivot has been a pretty interesting ride. There are very few examples out there, and the folks at MS Live Labs are often slow on any feedback.  But that is what Reflector is for, right? Well, I was creating these InfoCard images (similar to the Car images in the "New Cars" sample collection that that MS created for Pivot), and wanted to put a Tag Cloud into the info card.  The problem was the size of the tag cloud might vary in order for all the tags to fit into the tag cloud (often times being bigger than the info card itself).  This was because the varying word lengths and calculated font sizes. So, to fix this, I made the tag cloud its own separate image from the info card.  Then, I would create a sparse image out of the two images, where the tag cloud fit into a small section of the info card.  This would allow the user to see the info card, but then zoom into the tag cloud and see all the tags at a normal resolution.  Kind'a cool. But...I couldn't find one code example (not one!) of how to create a sparse image.  There is one page on the SeaDragon site (http://www.seadragon.com/developer/creating-content/deep-zoom-tools/) that gives over the API for creating images and collections, and it sparsely goes over how to create a sparse image, but unless you are familiar with the API already, the documentation doesn't help very much. The key is the Image.ViewportWidth and Image.ViewportOrigin properties of the image that is getting super imposed on the main image.  I'll walk through the code below.  I've setup a couple Point structs to represent the parent and sub image sizes, as well as where on the parent I want to position the sub image.  Next, create the parent image.  This is pretty straight forward.  Then I create the sub image.  Then I calculate several ratios; the height to width ratio of the sub image, the width ratio of the sub image to the parent image, the height ratio of the sub image to the parent image, then the X and Y coordinates on the parent image where I want the sub image to be placed represented as a ratio of the position to the parent image size. After all these ratios have been calculated, I use them to calculate the Image.ViewportWidth and Image.ViewportOrigin values, then pass the image objects into the SparseImageCreator and call Create. The key thing that was really missing from the API documentation page is that when setting up your sub images, everything is expressed in a ratio in relation to the main parent image.  If I had known this, it would have saved me a lot of trial and error time.  And how did I figure this out?  Reflector of course!  There is a tool called Deep Zoom Composer that came from MS Live Labs which can create a sparse image.  I just dug around the tool's code until I found the method that create sparse images.  But seriously...look at the API documentation from the SeaDragon size and look at the code below and tell me if the documentation would have helped you at all.  I don't think so!   public static void WriteDeepZoomSparseImage(string mainImagePath, string subImagePath, string destination) {     Point parentImageSize = new Point(720, 420);     Point subImageSize = new Point(490, 310);     Point subImageLocation = new Point(196, 17);     List<Image> images = new List<Image>();     //create main image     Image mainImage = new Image(mainImagePath);     mainImage.Size = parentImageSize;     images.Add(mainImage);     //create sub image     Image subImage = new Image(subImagePath);     double hwRatio = subImageSize.X/subImageSize.Y;            // height width ratio of the tag cloud     double nodeWidth = subImageSize.X/parentImageSize.X;        // sub image width to parent image width ratio     double nodeHeight = subImageSize.Y / parentImageSize.Y;    // sub image height to parent image height ratio     double nodeX = subImageLocation.X/parentImageSize.X;       //x cordinate position on parent / width of parent     double nodeY = subImageLocation.Y / parentImageSize.Y;     //y cordinate position on parent / height of parent     subImage.ViewportWidth = (nodeWidth < double.Epsilon) ? 1.0 : (1.0 / nodeWidth);     subImage.ViewportOrigin = new Point(         (nodeWidth < double.Epsilon) ? -1.0 : (-nodeX / nodeWidth),         (nodeHeight < double.Epsilon) ? -1.0 : ((-nodeY / nodeHeight) / hwRatio));     images.Add(subImage);     //create sparse image     SparseImageCreator creator = new SparseImageCreator();     creator.Create(images, destination); }

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• Taking a Flying Leap

  - by Lance Shaw

  Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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• Jersey 2 in GlassFish 4 - First Java EE 7 Implementation Now Integrated (TOTD #182)

  - by arungupta

  The JAX-RS 2.0 specification released their Early Draft 3 recently. One of my earlier blogs explained as the features were first introduced in the very first draft of the JAX-RS 2.0 specification. Last week was another milestone when the first Java EE 7 specification implementation was added to GlassFish 4 builds. Jakub blogged about Jersey 2 integration in GlassFish 4 builds. Most of the basic functionality is working but EJB, CDI, and Validation are still a TBD. Here is a simple Tip Of The Day (TOTD) sample to get you started with using that functionality. Create a Java EE 6-style Maven project mvn archetype:generate -DarchetypeGroupId=org.codehaus.mojo.archetypes -DarchetypeArtifactId=webapp-javaee6 -DgroupId=example -DartifactId=jersey2-helloworld -DarchetypeVersion=1.5 -DinteractiveMode=false Note, this is still a Java EE 6 archetype, at least for now. Open the project in NetBeans IDE as it makes it much easier to edit/add the files. Add the following <respositories> <repositories> <repository> <id>snapshot-repository.java.net</id> <name>Java.net Snapshot Repository for Maven</name> <url>https://maven.java.net/content/repositories/snapshots/</url> <layout>default</layout> </repository></repositories> Add the following <dependency>s <dependency> <groupId>junit</groupId> <artifactId>junit</artifactId> <version>4.10</version> <scope>test</scope></dependency><dependency> <groupId>javax.ws.rs</groupId> <artifactId>javax.ws.rs-api</artifactId> <version>2.0-m09</version> <scope>test</scope></dependency><dependency> <groupId>org.glassfish.jersey.core</groupId> <artifactId>jersey-client</artifactId> <version>2.0-m05</version> <scope>test</scope></dependency> The complete list of Maven coordinates for Jersey2 are available here. An up-to-date status of Jersey 2 can always be obtained from here. Here is a simple resource class: @Path("movies")public class MoviesResource { @GET @Path("list") public List<Movie> getMovies() { List<Movie> movies = new ArrayList<Movie>(); movies.add(new Movie("Million Dollar Baby", "Hillary Swank")); movies.add(new Movie("Toy Story", "Buzz Light Year")); movies.add(new Movie("Hunger Games", "Jennifer Lawrence")); return movies; }} This resource publishes a list of movies and is accessible at "movies/list" path with HTTP GET. The project is using the standard JAX-RS APIs. Of course, you need the trivial "Movie" and the "Application" class as well. They are available in the downloadable project anyway. Build the project mvn package And deploy to GlassFish 4.0 promoted build 43 (download, unzip, and start as "bin/asadmin start-domain") as asadmin deploy --force=true target/jersey2-helloworld.war Add a simple test case by right-clicking on the MoviesResource class, select "Tools", "Create Tests", and take defaults. Replace the function "testGetMovies" to @Testpublic void testGetMovies() { System.out.println("getMovies"); Client client = ClientFactory.newClient(); List<Movie> movieList = client.target("http://localhost:8080/jersey2-helloworld/webresources/movies/list") .request() .get(new GenericType<List<Movie>>() {}); assertEquals(3, movieList.size());} This test uses the newly defined JAX-RS 2 client APIs to access the RESTful resource. Run the test by giving the command "mvn test" and see the output as ------------------------------------------------------- T E S T S-------------------------------------------------------Running example.MoviesResourceTestgetMoviesTests run: 1, Failures: 0, Errors: 0, Skipped: 0, Time elapsed: 0.561 secResults :Tests run: 1, Failures: 0, Errors: 0, Skipped: 0 GlassFish 4 contains Jersey 2 as the JAX-RS implementation. If you want to use Jersey 1.1 functionality, then Martin's blog provide more details on that. All JAX-RS 1.x functionality will be supported using standard APIs anyway. This workaround is only required if Jersey 1.x functionality needs to be accessed. The complete source code explained in this project can be downloaded from here. Here are some pointers to follow JAX-RS 2 Specification Early Draft 3 Latest status on specification (jax-rs-spec.java.net) Latest JAX-RS 2.0 Javadocs Latest status on Jersey (Reference Implementation of JAX-RS 2 - jersey.java.net) Latest Jersey API Javadocs Latest GlassFish 4.0 Promoted Build Follow @gf_jersey Provide feedback on Jersey 2 to [email protected] and JAX-RS specification to [email protected].

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• Gamification = -10#/3mo

  - by erikanollwebb

  One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly.  Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation."  Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months.  This spring, I upgraded to a Samsung Galaxy 4.  It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much.  But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day.  10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association.  Dr. Oz pushes it as the goal for daily exercise.  It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me.  I leave it in my purse and pull it out when I need it.  But then I realized that meant I wasn't getting a good measure of my steps.  I decided to do a little experiment, and carry it with me as much as possible for a week.  That's when I discovered the gamification that changed my life over the last 3 months.  When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge.  I was hooked.  I started carrying my phone.  I started making sure I had shoes I could walk in with me.  I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving.  I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!"  I started looking at parking lots differently.  Can't get a space up close?  No worries, just that many steps toward my 10,000.  I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no).  If I was close at the end of the day, I have done laps around my house until I got my badge.  I have walked around the block one more time to get my badge.  I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got.  The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social.  There are apps (my favorite is still Zombies, Run!).  You could buy a FitBit or UP by Jawbone.   Interactive fitness makes the Expresso stationary bike with built in video games.  All designed to help you be more aware of your activity and keep you engaged and motivated.  And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points.  When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed.  I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds.  Not a lot, just 2-3.  But then I was really hooked.  I started making a point both to eat a little less and hit 10,000 steps as much as I could.  I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps.  And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement.  And that can lead to changes in behavior.  Now the job is to apply that to the enterprise space in a meaningful and engaging way. 

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• Add Widget via Action in Toolbar

  - by Geertjan

  The question of the day comes from Vadim, who asks on the NetBeans Platform mailing list: "Looking for example showing how to add Widget to Scene, e.g. by toolbar button click." Well, the solution is very similar to this blog entry, where you see a solution provided by Jesse Glick for VisiTrend in Boston: https://blogs.oracle.com/geertjan/entry/zoom_capability Other relevant articles to read are as follows: http://netbeans.dzone.com/news/which-netbeans-platform-action http://netbeans.dzone.com/how-to-make-context-sensitive-actions Let's go through it step by step, with this result in the end, a solution involving 4 classes split (optionally, since a central feature of the NetBeans Platform is modularity) across multiple modules: The Customer object has a "name" String and the Droppable capability has a method "doDrop" which takes a Customer object: public interface Droppable {    void doDrop(Customer c);} In the TopComponent, we use "TopComponent.associateLookup" to publish an instance of "Droppable", which creates a new LabelWidget and adds it to the Scene in the TopComponent. Here's the TopComponent constructor: public CustomerCanvasTopComponent() {    initComponents();    setName(Bundle.CTL_CustomerCanvasTopComponent());    setToolTipText(Bundle.HINT_CustomerCanvasTopComponent());    final Scene scene = new Scene();    final LayerWidget layerWidget = new LayerWidget(scene);    Droppable d = new Droppable(){        @Override        public void doDrop(Customer c) {            LabelWidget customerWidget = new LabelWidget(scene, c.getTitle());            customerWidget.getActions().addAction(ActionFactory.createMoveAction());            layerWidget.addChild(customerWidget);            scene.validate();        }    };    scene.addChild(layerWidget);    jScrollPane1.setViewportView(scene.createView());    associateLookup(Lookups.singleton(d));} The Action is displayed in the toolbar and is enabled only if a Droppable is currently in the Lookup: @ActionID(        category = "Tools",        id = "org.customer.controler.AddCustomerAction")@ActionRegistration(        iconBase = "org/customer/controler/icon.png",        displayName = "#AddCustomerAction")@ActionReferences({    @ActionReference(path = "Toolbars/File", position = 300)})@NbBundle.Messages("AddCustomerAction=Add Customer")public final class AddCustomerAction implements ActionListener {    private final Droppable context;    public AddCustomerAction(Droppable droppable) {        this.context = droppable;    }    @Override    public void actionPerformed(ActionEvent ev) {        NotifyDescriptor.InputLine inputLine = new NotifyDescriptor.InputLine("Name:", "Data Entry");        Object result = DialogDisplayer.getDefault().notify(inputLine);        if (result == NotifyDescriptor.OK_OPTION) {            Customer customer = new Customer(inputLine.getInputText());            context.doDrop(customer);        }    }} Therefore, when the Properties window, for example, is selected, the Action will be disabled. (See the Zoomable example referred to in the link above for another example of this.) As you can see above, when the Action is invoked, a Droppable must be available (otherwise the Action would not have been enabled). The Droppable is obtained in the Action and a new Customer object is passed to its "doDrop" method. The above in pictures, take note of the enablement of the toolbar button with the red dot, on the extreme left of the toolbar in the screenshots below: The above shows the JButton is only enabled if the relevant TopComponent is active and, when the Action is invoked, the user can enter a name, after which a new LabelWidget is created in the Scene. The source code of the above is here: http://java.net/projects/nb-api-samples/sources/api-samples/show/versions/7.3/misc/WidgetCreationFromAction Note: Showing this as an MVC example is slightly misleading because, depending on which model object ("Customer" and "Droppable") you're looking at, the V and the C are different. From the point of view of "Customer", the TopComponent is the View, while the Action is the Controler, since it determines when the M is displayed. However, from the point of view of "Droppable", the TopComponent is the Controler, since it determines when the Action, i.e., which is in this case the View, displays the presence of the M.

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• SharePoint 2010 Diagnostic Studio Remote Diag

  - by juanlarios

  I have had some time this week to try out some tools that I have been meaning to try out. This week I am trying out the SP 2010 Diagnostic Studio. I installed it successfully and tried it on my development evironment. I was able to build a report and a snapshot of the environment. I decided to turn my attention to my Employer's intranet environment. This would allow me to analyze it and measure it against benchmarks. I didn't want to install the Diagnostic studio on the Production Envorinment, lucky for me, the Diagnostic studio can be run remotely, well...kind of. Issue My development environment is a stand alone, full installation of SharePoint 2010 Server. It has Office 2010, SQL 2008 Enterprise, a DC...well you get the point, it's jammed packed! But more importantly it's a stand alone, self contained VM environment. Well Microsoft has instructions as to how to connect remotely with Diagnostic Studio here. The deciving part of this is that the SP2010DS prompts you for credentails. So I thought I was getting the right account to run the reports. I tried all the Power Shell commands in the link above but I still ended up getting the following errors: 06/28/2011 12:50:18    Connecting to remote server failed with the following error message : The WinRM client cannot process the request...If the SPN exists, but CredSSP cannot use Kerberos to validate the identity of the target computer and you still want to allow the delegation of the user credentials to the target computer, use gpedit.msc and look at the following policy: Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Allow Fresh Credentials with NTLM-only Server Authentication.  Verify that it is enabled and configured with an SPN appropriate for the target computer. For example, for a target computer name "myserver.domain.com", the SPN can be one of the following: WSMAN/myserver.domain.com or WSMAN/*.domain.com. Try the request again after these changes. For more information, see the about_Remote_Troubleshooting Help topic. 06/28/2011 12:54:47    Access to the path '\\<targetserver>\C$\Users\<account logging in>\AppData\Local\Temp' is denied. You might also get an error message like this: The WinRM client cannot process the request. A computer policy does not allow the delegation of the user credentials to the target computer. Explanation After looking at the event logs on the target environment, I noticed that there were a several Security Exceptions. After looking at the specifics around who was denied access, I was able to see the account that was being denied access, it was the client machine administrator account. Well of course that was never going to work!!! After some quick Googling, the last error message above will lead you to edit the Local Group Policy on the client server. And although there are instructions from microsoft around doing this, it really will not work in this scenario. Notice the Description and how it only applices to authentication mentioned? Resolution I can tell you what I did, but I wish there was a better way but I simply don't know if it's duable any other way. Because my development environment had it's own DC, I didn't really want to mess with Kerberos authentication. I would also not be smart to connect that server to the domain, considering it has it's own DC. I ended up installing SharePoint 2010 Diagnostic Studio on another Windows 7 Dev environment I have, and connected the machien to the domain. I ran all the necesary remote credentials commands mentioned here. Those commands add the group policy for you! Once I did this I was able to authenticate properly and I was able to get the reports. Conclusion   You can run SharePoint 2010 Diagnostic Studio Remotely but it will require some specific scenarions. A couple of things I should mention is that as far as I understand, SP2010 DS, will install agents on your target environment to run tests and retrieve the data. I was a Farm Administrator, and also a Server Admin on SharePoint Server. I am not 100% sure if you need all those permissions but I that's just what I have to my internal intranet.   I deally I would like to have a machine that I can have SharePoint 2010 DIagnostic Studio installed and I can run that against client environments. It appears that I will not be able to do that, unless I enable Kerberos on my Windows 7 Machine now. If you have it installed in the same way I would like to have it, please let me know, I'll keep trying to get what I'm after. Hope this helps someone out there doing the same.

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• Namespaces are obsolete

  - by Bertrand Le Roy

  To those of us who have been around for a while, namespaces have been part of the landscape. One could even say that they have been defining the large-scale features of the landscape in question. However, something happened fairly recently that I think makes this venerable structure obsolete. Before I explain this development and why it’s a superior concept to namespaces, let me recapitulate what namespaces are and why they’ve been so good to us over the years… Namespaces are used for a few different things: Scope: a namespace delimits the portion of code where a name (for a class, sub-namespace, etc.) has the specified meaning. Namespaces are usually the highest-level scoping structures in a software package. Collision prevention: name collisions are a universal problem. Some systems, such as jQuery, wave it away, but the problem remains. Namespaces provide a reasonable approach to global uniqueness (and in some implementations such as XML, enforce it). In .NET, there are ways to relocate a namespace to avoid those rare collision cases. Hierarchy: programmers like neat little boxes, and especially boxes within boxes within boxes. For some reason. Regular human beings on the other hand, tend to think linearly, which is why the Windows explorer for example has tried in a few different ways to flatten the file system hierarchy for the user. 1 is clearly useful because we need to protect our code from bleeding effects from the rest of the application (and vice versa). A language with only global constructs may be what some of us started programming on, but it’s not desirable in any way today. 2 may not be always reasonably worth the trouble (jQuery is doing fine with its global plug-in namespace), but we still need it in many cases. One should note however that globally unique names are not the only possible implementation. In fact, they are a rather extreme solution. What we really care about is collision prevention within our application. What happens outside is irrelevant. 3 is, more than anything, an aesthetical choice. A common convention has been to encode the whole pedigree of the code into the namespace. Come to think about it, we never think we need to import “Microsoft.SqlServer.Management.Smo.Agent” and that would be very hard to remember. What we want to do is bring nHibernate into our app. And this is precisely what you’ll do with modern package managers and module loaders. I want to take the specific example of RequireJS, which is commonly used with Node. Here is how you import a module with RequireJS: var http = require("http"); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This is of course importing a HTTP stack module into the code. There is no noise here. Let’s break this down. Scope (1) is provided by the one scoping mechanism in JavaScript: the closure surrounding the module’s code. Whatever scoping mechanism is provided by the language would be fine here. Collision prevention (2) is very elegantly handled. Whereas relocating is an afterthought, and an exceptional measure with namespaces, it is here on the frontline. You always relocate, using an extremely familiar pattern: variable assignment. We are very much used to managing our local variable names and any possible collision will get solved very easily by picking a different name. Wait a minute, I hear some of you say. This is only taking care of collisions on the client-side, on the left of that assignment. What if I have two libraries with the name “http”? Well, You can better qualify the path to the module, which is what the require parameter really is. As for hierarchical organization, you don’t really want that, do you? RequireJS’ module pattern does elegantly cover the bases that namespaces used to cover, but it also promotes additional good practices. First, it promotes usage of self-contained, single responsibility units of code through the closure-based, stricter scoping mechanism. Namespaces are somewhat more porous, as using/import statements can be used bi-directionally, which leads us to my second point… Sane dependency graphs are easier to achieve and sustain with such a structure. With namespaces, it is easy to construct dependency cycles (that’s bad, mmkay?). With this pattern, the equivalent would be to build mega-components, which are an easier problem to spot than a decay into inter-dependent namespaces, for which you need specialized tools. I really like this pattern very much, and I would like to see more environments implement it. One could argue that dependency injection has some commonalities with this for example. What do you think? This is the half-baked result of some morning shower reflections, and I’d love to read your thoughts about it. What am I missing?

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• Upgrading to Code Based Migrations EF 4.3.1 with Connector/Net 6.6

  - by GABMARTINEZ

  Entity Framework 4.3.1 includes a new feature called code first migrations.  We are adding support for this feature in our upcoming 6.6 release of Connector/Net.  In this walk-through we'll see the workflow of code-based migrations when you have an existing application and you would like to upgrade to this EF 4.3.1 version and use this approach, so you can keep track of the changes that you do to your database.   The first thing we need to do is add the new Entity Framework 4.3.1 package to our application. This should via the NuGet package manager.  You can read more about why EF is not part of the .NET framework here. Adding EF 4.3.1 to our existing application  Inside VS 2010 go to Tools -> Library Package Manager -> Package Manager Console, this will open the Power Shell Host Window where we can work with all the EF commands. In order to install this library to your existing application you should type Install-Package EntityFramework This will make some changes to your application. So Let's check them. In your .config file you'll see a  <configSections> which contains the version you have from EntityFramework and also was added the <entityFramework> section as shown below. This section is by default configured to use SQL Express which won't be necesary for this case. So you can comment it out or leave it empty. Also please make sure you're using the Connector/Net 6.6.x version which is the one that has this support as is shown in the previous image. At this point we face one issue; in order to be able to work with Migrations we need the __MigrationHistory table that we don't have yet since our Database was created with an older version. This table is used to keep track of the changes in our model. So we need to get it in our existing Database. Getting a Migration-History table into an existing database First thing we need to do to enable migrations in our existing application is to create our configuration class which will set up the MySqlClient Provider as our SQL Generator. So we have to add it with the following code: using System.Data.Entity.Migrations;     //add this at the top of your cs file public class Configuration : DbMigrationsConfiguration<NameOfYourDbContext>  //Make sure to use the name of your existing DBContext { public Configuration() { this.AutomaticMigrationsEnabled = false; //Set Automatic migrations to false since we'll be applying the migrations manually for this case. SetSqlGenerator("MySql.Data.MySqlClient", new MySql.Data.Entity.MySqlMigrationSqlGenerator());     }   }  This code will set up our configuration that we'll be using when executing all the migrations for our application. Once we have done this we can Build our application so we can check that everything is fine. Creating our Initial Migration Now let's add our Initial Migration. In Package Manager Console, execute "add-migration InitialCreate", you can use any other name but I like to set this as our initial create for future reference. After we run this command, some changes were done in our application: A new Migrations Folder was created. A new class migration call InitialCreate which in most of the cases should have empty Up and Down methods as long as your database is up to date with your Model. Since all your entities already exists, delete all duplicated code to create any entity which exists already in your Database if there is any. I found this easier when you don't have any pending updates to do to your database. Now we have our empty migration that will make no changes in our database and represents how are all the things at the begining of our migrations.  Finally, let's create our MigrationsHistory table. Optionally you can add SQL code to delete the edmdata table which is not needed anymore. public override void Up() { // Just make sure that you used 4.1 or later version         Sql("DROP TABLE EdmMetadata"); } From our Package Manager Console let's type: Update-database; If you like to see the operations made on each Update-database command you can use the flag -verbose after the Update-database. This will make two important changes.  It will execute the Up method in the initial migration which has no changes in the database. And second, and very important,  it will create the __MigrationHistory table necessary to keep track of your changes. And next time you make a change to your database it will compare the current model to the one stored in the Model Column of this table. Conclusion The important thing of this walk through is that we must create our initial migration before we start doing any changes to our model. This way we'll be adding the necessary __MigrationsHistory table to our existing database, so we can keep our database up to date with all the changes we do in our context model using migrations. Hope you have found this information useful. Please let us know if you have any questions or comments, also please check our forums here where we keep answering questions in general for the community.  Happy MySQL/Net Coding!

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• jQuery Templates, Data Link

  - by Renso

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Query Templates, Data Link, and Globalization I am sure you must have read Scott Guthrie’s blog post about jQuery support and officially supporting jQuery's templating, data linking and globalization, if not here it is: jQuery Templating Since we are an open source shop and use jQuery and jQuery plugins extensively to say the least, decided to look into the templating a bit and see what data linking is all about. For those not familiar with those terms here is the summary, plenty of material out there on what it is, but here is what in my experience it means: jQuery Templating: A templating engine that allows you to specify a client-side template where you indicate which properties/tags you want dynamically updated. You in a sense specify which parts of the html is dynamic and since it is pluggable you are able to use tools data jQuery data linking and others to let it sync up your template with data. What makes it more powerful is that you can easily work with rows of data, adding and removing rows. Once the template has been generated, which you do dynamically on a client-side event, you then append/inject the resulting template somewhere in your DOM, like for example you would get a JSON object from the database, map it to your template, it populates the template with your data in the indicated places, and then let’s say for example append it to a row in a table. I have not found it that useful for lets say a single record of data since you could easily just get a partial view from the server via an html type ajax call. It really shines when you dynamically add/remove rows from a list in the DOM. I have not found an alternative that meets the functionality of the jQuery template and helps of course that Microsoft officially supports it. In future versions of the jQuery plug-in it may even ship as part of the standard jQuery library and with future versions of Visual Studio. jQuery Data Linking: In short I was fascinated by it initially by how with one line of code I can sync up my JSON object with my form elements. That's where my enthusiasm stopped. It was one-line to let is deal with syncing up your form with your JSON object, but it is not bidirectional as they state and I tried all the work arounds they suggested and none of them work. The problem is that when you update your JSON object it DOES NOT sync it up with your form. In an example, accounts are being edited client side by selecting the account from a list by clicking on the row, it then fetches the entire account JSON object via ajax json-type call and then refreshes the form with the account’s details from the new JSON object. What is the use of syncing up my JSON with the form if I still have to programmatically sync up my new JSON object with each DOM property?! So you may ask: “what is the alternative”? Good question and the same one I was pondering, maybe I can just use it for keeping my from n sync with my JSON object so I can post that JSON object back to the server and update my database. That’s when I discovered Knockout: Knockout It addresses the issues mentioned above and also supports event handling through the observer pattern. Not wanting to go into detail here, Steve Sanderson, the creator of Knockout, has already done a terrific job of that, thanks Steve for a great plug-in! Best of all it integrates perfectly with the jQuery Templating engine as well. I have not found an alternative to this plugin that supports the depth and width of functionality and would recommend it to anyone. The only drawback is the embedded html attributes (data-bind=””) tags that you have to add to the HTML, in my opinion tying your behavior to your HTML, where I like to separate behavior from HTML as well as CSS, so the HTML is purely to define content, not styling or behavior. But there are plusses to this as well and also a nifty work around to this that I will just shortly mention here with an example. Instead of data binding an html tag with knockout event handling like so:  <%=Html.TextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   Do: <%=Html.DataBoundTextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   The html extension above then takes care of the internals and you could then swap Knockout for something else if you want to inside the extension and keep the HTML plugin agnostic. Here is what the extension looks like, you can easily build a whole library to support all kinds of data binding options from this:      public static class HtmlExtensions       {         public static MvcHtmlString DataBoundTextBox(this HtmlHelper helper, string name, object value, object htmlAttributes)         {             var dic = new RouteValueDictionary(htmlAttributes);             dic.Add("data-bind", String.Format("value: {0}", name));             return helper.TextBox(name, value, dic);         }       }   Hope this helps in making a decision when and where to consider jQuery templating, data linking and Knockout.

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• 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

  - by MichaelM-Oracle

  By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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• BizTalk 2009 - Custom Functoid Wizard

  - by StuartBrierley

  When creating BizTalk maps you may find that there are times when you need perform tasks that the standard functoids do not cover.  At other times you may find yourself reapeating a pattern of standard functoids over and over again, adding visual complexity to an otherwise simple process.  In these cases you may find it preferable to create your own custom functoids.  In the past I have created a number of custom functoids from scratch, but recently I decided to try out the Custom Functoid Wizard for BizTalk 2009. After downloading and installing the wizard you should start Visual Studio and select to create a new BizTalk Server Functoid Project. Following the splash screen you will be presented with the General Properties screen, where you can set the classname, namespace, assembly name and strong name key file. The next screen is the first set of properties for the functoid.  First of all is the fuctoid ID; this must be a value above 6000. You should also then set the name, tooltip and description of the functoid.  The name will appear in the visual studio toolbox and the tooltip on hover over in the toolbox.  The descrition will be shown when you configure the functoid inputs when using it in a map; as such it should provide a decent level of information to allow the functoid to be used. Next you must set the category, exception mesage, icon and implementation language.  The category will affect the positioning of the functoid within the toolbox and also some of the behaviours of the functoid. We must then define the parameters and connections for our new functoid.  Here you can define the names and types of your input parameters along with the minimum and maximum number of input connections.  You will also need to define the types of connections accepted and the output type of the functoid. Finally you can click finish and your custom functoid project will be created. The results of this process can be seen in the solution explorer, where you will see that a project, functoid class file and a resource file have been created for you. If you open the class file you will see that the following code has been created for you: The "base" function sets all the properties that you previsouly detailed in the custom functoid wizard.  public TestFunctoids():base()  {    int functoidID;    // This has to be a number greater than 6000    functoidID = System.Convert.ToInt32(resmgr.GetString("FunctoidId"));    this.ID = functoidID;    // Set Resource strings, bitmaps    SetupResourceAssembly(ResourceName, Assembly.GetExecutingAssembly());    SetName("FunctoidName");                     SetTooltip("FunctoidToolTip");    SetDescription("FunctoidDescription");    SetBitmap("FunctoidBitmap");    // Minimum and maximum parameters that the functoid accepts    this.SetMinParams(2);    this.SetMaxParams(2);    /// Function name that needs to be called when this Functoid is invoked.    /// Put this in GAC.    SetExternalFunctionName(GetType().Assembly.FullName,     "MyCompany.BizTalk.Functoids.TestFuntoids.TestFunctoids", "Execute");    // Category for this functoid.    this.Category = FunctoidCategory.String;    // Input and output Connection type    this.OutputConnectionType = ConnectionType.AllExceptRecord;    AddInputConnectionType(ConnectionType.AllExceptRecord);   } The "Execute" function provides a skeleton function that contains the code to be executed by your new functoid.  The inputs and outputs should match those you defined in the Custom Functoid Wizard.   public System.Int32 Execute(System.Int32 Cool)   {    ResourceManager resmgr = new ResourceManager(ResourceName, Assembly.GetExecutingAssembly());    try    {     // TODO: Implement Functoid Logic    }    catch (Exception e)    {     throw new Exception(resmgr.GetString("FunctoidException"), e);    }   } Opening the resource file you will see some of the various string values that you defined in the Custom Functoid Wizard - Name, Tooltip, Description and Exception. You can also select to look at the image resources.  This will display the embedded icon image for the functoid.  To change this right click the icon and select "Import from File". Once you have completed the skeleton code you can then look at trying out your functoid. To do this you will need to build the project, copy the compiled DLL to C:\Program Files\Microsoft BizTalk Server 2009\Developer Tools\Mapper Extensions and then refresh the toolbox in visual studio.

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• A Patent for Workload Management Based on Service Level Objectives

  - by jsavit

  I'm very pleased to announce that after a tiny :-) wait of about 5 years, my patent application for a workload manager was finally approved. Background Many operating systems have a resource manager which lets you control machine resources. For example, Solaris provides controls for CPU with several options: shares for proportional CPU allocation. If you have twice as many shares as me, and we are competing for CPU, you'll get about twice as many CPU cycles), dedicated CPU allocation in which a number of CPUs are exclusively dedicated to an application's use. You can say that a zone or project "owns" 8 CPUs on a 32 CPU machine, for example. And, capped CPU in which you specify the upper bound, or cap, of how much CPU an application gets. For example, you can throttle an application to 0.125 of a CPU. (This isn't meant to be an exhaustive list of Solaris RM controls.) Workload management Useful as that is (and tragic that some other operating systems have little resource management and isolation, and frighten people into running only 1 app per OS instance - and wastefully size every server for the peak workload it might experience) that's not really workload management. With resource management one controls the resources, and hope that's enough to meet application service objectives. In fact, we hold resource distribution constant, see if that was good enough, and adjust resource distribution if that didn't meet service level objectives. Here's an example of what happens today: Let's try 30% dedicated CPU. Not enough? Let's try 80% Oh, that's too much, and we're achieving much better response time than the objective, but other workloads are starving. Let's back that off and try again. It's not the process I object to - it's that we to often do this manually. Worse, we sometimes identify and adjust the wrong resource and fiddle with that to no useful result. Back in my days as a customer managing large systems, one of my users would call me up to beg for a "CPU boost": Me: "it won't make any difference - there's plenty of spare CPU to be had, and your application is completely I/O bound." User: "Please do it anyway." Me: "oh, all right, but it won't do you any good." (I did, because he was a friend, but it didn't help.) Prior art There are some operating environments that take a stab about workload management (rather than resource management) but I find them lacking. I know of one that uses synthetic "service units" composed of the sum of CPU, I/O and memory allocations multiplied by weighting factors. A workload is set to make a target rate of service units consumed per second. But this seems to be missing a key point: what is the relationship between artificial 'service units' and actually meeting a throughput or response time objective? What if I get plenty of one of the components (so am getting enough service units), but not enough of the resource whose needed to remove the bottleneck? Actual workload management That's not really the answer either. What is needed is to specify a workload's service levels in terms of externally visible metrics that are meaningful to a business, such as response times or transactions per second, and have the workload manager figure out which resources are not being adequately provided, and then adjust it as needed. If an application is not meeting its service level objectives and the reason is that it's not getting enough CPU cycles, adjust its CPU resource accordingly. If the reason is that the application isn't getting enough RAM to keep its working set in memory, then adjust its RAM assignment appropriately so it stops swapping. Simple idea, but that's a task we keep dumping on system administrators. In other words - don't hold the number of CPU shares constant and watch the achievement of service level vary. Instead, hold the service level constant, and dynamically adjust the number of CPU shares (or amount of other resources like RAM or I/O bandwidth) in order to meet the objective. Instrumenting non-instrumented applications There's one little problem here: how do I measure application performance in a way relating to a service level. I don't want to do it based on internal resources like number of CPU seconds it received per minute - We need to make resource decisions based on externally visible and meaningful measures of performance, not synthetic items or internal resource counters. If I have a way of marking the beginning and end of a transaction, I can then measure whether or not the application is meeting an objective based on it. If I can observe the delay factors for an application, I can see which resource shortages are slowing an application enough to keep it from meeting its objectives. I can then adjust resource allocations to relieve those shortages. Fortunately, Solaris provides facilities for both marking application progress and determining what factors cause application latency. The Solaris DTrace facility let's me introspect on application behavior: in particular I can see events like "receive a web hit" and "respond to that web hit" so I can get transaction rate and response time. DTrace (and tools like prstat) let me see where latency is being added to an application, so I know which resource to adjust. Summary After a delay of a mere few years, I am the proud creator of a patent (advice to anyone interested in going through the process: don't hold your breath!). The fundamental idea is fairly simple: instead of holding resource constant and suffering variable levels of success meeting service level objectives, properly characterise the service level objective in meaningful terms, instrument the application to see if it's meeting the objective, and then have a workload manager change resource allocations to remove delays preventing service level attainment. I've done it by hand for a long time - I think that's what a computer should do for me.

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• How do I organize a GUI application for passing around events and for setting up reads from a shared resource

  - by Savanni D'Gerinel

  My tools involved here are GTK and Haskell. My questions are probably pretty trivial for anyone who has done significant GUI work, but I've been off in the equivalent of CGI applications for my whole career. I'm building an application that displays tabular data, displays the same data in a graph form, and has an edit field for both entering new data and for editing existing data. After asking about sharing resources, I decided that all of the data involved will be stored in an MVar so that every component can just read the current state from the MVar. All of that works, but now it is time for me to rearrange the application so that it can be interactive. With that in mind, I have three widgets: a TextView (for editing), a TreeView (for displaying the data), and a DrawingArea (for displaying the data as a graph). I THINK I need to do two things, and the core of my question is, are these the right things, or is there a better way. Thing the first: All event handlers, those functions that will be called any time a redisplay is needed, need to be written at a high level and then passed into the function that actually constructs the widget to begin with. For instance: drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: (DrawingArea -> IO ()) -> IO VBox createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do graphs <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 return hbox In this case, createStatView builds up a VBox that contains a DrawingArea to graph the data and potentially other widgets. It attaches drawStatData to the realize and exposeEvent events for the DrawingArea. I would do something similar for the TreeView, but I am not completely sure what since I have not yet done it and what I am thinking of would involve replacing the TreeModel every time the TreeView needs to be updated. My alternative to the above would be... drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: IO (VBox, DrawingArea) ... but in this case, I would arrange createUI like so: createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do (graphbox, graph) <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 on graph realize (drawStatData graph storeMVar field) on graph exposeEvent (do liftIO $ drawStatData graph storeMVar field return ()) return hbox I'm not sure which is better, but that does lead me to... Thing the second: it will be necessary for me to rig up an event system so that various events can send signals all the way to my widgets. I'm going to need a mediator of some kind to pass events around and to translate application-semantic events to the actual events that my widgets respond to. Is it better for me to pass my addressable widgets up the call stack to the level where the mediator lives, or to pass the mediator down the call stack and have the widgets register directly with it? So, in summary, my two questions: 1) pass widgets up the call stack to a global mediator, or pass the global mediator down and have the widgets register themselves to it? 2) pass my redraw functions to the builders and have the builders attach the redraw functions to the constructed widgets, or pass the constructed widgets back and have a higher level attach the redraw functions (and potentially link some widgets together)? Okay, and... 3) Books or wikis about GUI application architecture, preferably coherent architectures where people aren't arguing about minute details? The application in its current form (displays data but does not write data or allow for much interaction) is available at https://bitbucket.org/savannidgerinel/fitness . You can run the application by going to the root directory and typing runhaskell -isrc src/Main.hs data/ or... cabal build dist/build/fitness/fitness data/ You may need to install libraries, but cabal should tell you which ones.

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