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  • I am looking for a script where users can create groups cms/social interaction site

    - by Paul
    I am trying to find a Content Mangement/social interaction script that requires a person to be a part of a group. Specifically: My daughter is a cheerleader and there are a number of cheer groups she is involved in and also has friends in many others. A lot of them could use some kind of website where they can share information between their team members and coach. The coach being the controller of the group and who can join etc. "Group Leader"? One can only join the group if invited or given a password or some such security. There would be multipel groups or in this case multiple cheer squads who were registered as groups and the cheerleaders a part of their group. The coach or group leader would have control of the group calender and they may have their own calendars and be messaging between them and/or other social interactions. IN a perfect world they could modify their own pages individualy. Communication could go globally or only to the group and a "friends or buddy" system. I think you get the idea. I really like OCportal and what it does and can do but it does not have the group funcitionality I am looking for. Perhaps I am just going to need to see about getting aprogrammer to write an add on for me if ther is nothing like this out there. But if you know of any I would appreciate being pointed in that direction.

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  • The Social Business Thought Leaders - Steve Denning

    - by kellsey.ruppel
    How is the average organization doing? Not very well according to a number of recent books and reports. A few indicators provide quite a gloomy picture: Return on assets and invested capitals dropped to 25% of its value in 1965 in the entire US market (see The Shift Index by John Hagel) Firms are dying faster and faster with the average lifespan of companies listed in the S&P 500 index gone from 67 years in the 1920s to 15 years today (see Creative Disruption by Richard Foster) Employee engagement ratio, a high level indicator of an organization’s health proved to affect performance outcomes, does not exceed on average 20%-30% (see Employee Engagement, Gallup or The Engagement Gap, Towers Perrin) In one of the most enjoyable keynotes of the Social Business Forum 2012, Steve Denning (Author of Radical Management and Independent Management Consultant) explained why this is happening and especially what leaders should do to reverse the worrying trends. In this Social Business Thought Leaders series, we asked Steve to collapse some key suggestions in a 2 minutes video that we strongly recommend. Steve discusses traditional management - that set of principles and practices born in the early 20th century and largely inspired by thinkers such as Frederick Taylor and Henry Ford - as the main responsible for the declining performance of modern organizations. While so many things have changed in the last 100 or so years, most companies are in fact still primarily focused on maximizing profits and efficiency, cutting costs, coordinating individuals top-down through command and control. The issue is, in a knowledge intensive, customer centred, turbulent market like the one we are experiencing, similar concepts are not just alienating employees' passion but also destroying the last source of competitive differentiation left: creativity and the innovative potential. According to Steve Denning, in a phase change from old industrial to a creative, collaborative, knowledge economy, the answer is hidden in a whole new business ecosystem that puts the individual (both the employee and the customer) at the center of the organization. He calls this new paradigm Radical Management and in the video interview he articulates the huge challenges and amazing rewards our enterprises are facing during this inevitable transition.

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  • Willy Rotstein on Analytics and Social Media in Retail

    - by sarah.taylor(at)oracle.com
    Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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  • New Executive Q&As on Oracle's Social Services Solution

    - by michael.seback
    According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination, thanks to a natural-language rules engine that..." says John Garrison, Oracle Vice President For CRM Public Sector. Read the rest of the story.

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  • Social meet up on Twitter for MEET Windows Azure on June the 7th

    - by shiju
    Get ready to MEET Windows Azure live on June the 7th. The Microsoft Windows Azure team is conducting an online event “Meet Windows Azure” on June 7th 2012 starting at 1 PM PDT. The event will be presented by Scott Guthrie. If you want to watch event  live, you can register here: http://register.meetwindowsazure.com/.   If you are planning to attend the event and want to be social, there is a Social meet up on Twitter event organized by Windows Azure MVP Magnus Martensson MEET Windows Azure Blog Relay: Roger Jennings (@rogerjenn): Social meet up on Twitter for Meet Windows Azure on June 7th Anton Staykov (@astaykov): MEET Windows Azure on June the 7th Patriek van Dorp (@pvandorp): Social Meet Up for ‘MEET Windows Azure’ on June 7th Marcel Meijer (@MarcelMeijer): MEET Windows Azure on June the 7th Nuno Godinho (@NunoGodinho): Social Meet Up for ‘MEET Windows Azure’ on June 7th Shaun Xu (@shaunxu) Let's MEET Windows Azure Maarten Balliauw (@maartenballiauw): Social meet up on Twitter for MEET Windows Azure on June 7th Brent Stineman (@brentcodemonkey): Meet Windows Azure (aka Learn Windows Azure v2) Herve Roggero (@hroggero): Social Meet up on Twitter for Meet Windows Azure on June 7th Paras Doshi (@paras_doshi): Get started on Windows Azure: Attend “Meet Windows Azure” event Online Simran Jindal (@SimranJindal): Meet Windows Azure – an online and in person event, social meetup #MeetAzure (+ Beer for Beer lovers) on June 7th 2012 Magnus Mårtensson (@noopman): Social meet up on Twitter for MEET Windows Azure on June 7th Kris van der Mast (@KvdM): Shiju Varghese (@shijucv) Social meet up on Twitter for MEET Windows Azure on June the 7th I hope to see you online for the social meet event on the 7th. My Twitter user name is @shijucv Call to action: Link to this blog post on your blog and I will update this post to link to you.

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  • Three New Videos on Social Development

    - by Bob Rhubart
    By now it should be clear to even the most tenacious Luddite that the social media phenomenon is no mere fad. Those ubiquitous icons for Facebook and Twitter and other social networks are little beacons of disruptive change signalling yet again that the 20th century is over, dude. And that presents an opportunity for software developers with the necessary insight and expertise to tap into and expand social platforms for forward-thinking organizations. If you're a developer and you're interested in exploiting these emerging opportunities you'll want to check out three new videos that focus on software development for social platforms. Developing with Facebook: An Introduction to Social Design James Pearce, Facebook's head of Mobile Developer Relations, provides an overview of the Facebook platform and the underlying APIs that are available to the developer community. Building on the LinkedIn Platform: Content Amplified Adam Trachtenberg, Director of LinkedIn's Developer Network, discusses how you can make it simple for a professional audience to discover and distribute your content on LinkedIn. Emergence of the Social Enterprise Roland Smart, Oracle's VP of Social Marketing, shares Oracle’s vision for the social-enabled enterprise and highlights the role developers will play in the next phase of enterprise development. OTN has also created the Oracle Social Developer Community, a new Facebook page devoted to the promotion of community conversation and resources to support Social Developers. If you're working on a social development project, visit the page and tell us about it.

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  • Managing Social Relationships for the Enterprise – Part 1

    - by Michael Hylton
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Reggie Bradford, Senior Vice President, Oracle Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide. Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise. The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue. On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content. In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cwfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online. For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Arial","sans-serif"; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin;}

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • Webcast - Social BPM: Integrating Enterprise 2.0 with Business Applications

    - by peggy.chen
    In today's fast-paced marketplace, successful companies rely on agile business processes and collaborative work environments to stay ahead of the competition. By making your application-based business processes visible, shareable, and flexible through dynamic, process-aware user interfaces, you can ensure that your team's best ideas are heard-and implemented quickly. Join us for this complimentary live Webcast and learn how Oracle's business process management (BPM) solution with integrated Enterprise 2.0 capabilities will enable your team to: Embed ad hoc collaboration into your structured processes and gain a unified view of enterprise information-across business functions-for effective and efficient decision-making Reach out to an expanded network for expert input in resolving exceptions in business workflows Add social feedback loops to your enterprise applications and continuously improve business processes Join us for this LIVE Webcast tomorrow as we discuss how business process management with integrated Enterprise 2.0 collaboration improves business responsiveness and enhances overall enterprise productivity. Take your business to the next level with a unified solution that fosters process-based collaboration between employees, partners, and customers. Register for the webcast now!

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  • What good Social Networking Site solutions there is?

    - by ZetsubouWebmaster
    What good free Social Networking Site solutions there are? I tried many options but most of them are either too complicated, too simple, or just do not work... I tried: Dolphin, DZOIC-Handshakes, elgg, Oxwall, SocialEngine, and some plugins for wp and other cms. I don't need much, just: groups, chats, forums, profiles, PM, photos, pages, comments, search, statistics. Most of which included in pretty much every CMS out there... but not all... So, what good solutions there are? Also I don't mind paying some money (i guess no more then 200$), but I'd prefere if it was a free open source engine. Of course it should be php+mysql based.

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  • Making profit from a social network

    - by James P.
    This follows similar questions but I'd like to see if anything particular comes out of it due to the nature of site. In short, I've taken up the role of webmaster for a small social network site and wish to make it profitable to at least cover the running costs. The site is linked to a commerce and presents are offered to members according to the number of points they've accumulated through various actions. The site is running on shared hosting so it's probably dirt cheap but the presents can be expensive as a whole and some money has already been invested into the project. One idea I have is to seek some sponsors that would be willing to offer presents or special offers in return for publicity. I don't know if this will be easy or not. I'm also looking into adapting hosting to perhaps move static files to a cheaper online storage medium (see Ideas for reducing storage needs and/or costs (lots of images)). Other suggestions are welcome.

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  • Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Avoid the “Social Silo” - Learn Why and How

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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  • The Rise of Project Intelligence and Why It Matters

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Amy DeWolf Are you doing any of these in your organization? How are you leveraging historical data to forecast projects? There’s a lot going on in government today. The economic pressures agencies feel from the uncertainty of budget cuts and sequestration effect every part of an organization, including the Project Management Office (PMO).  The PMO is responsible for monitoring and administering government IT projects. As time goes on, priorities shift, technology advances, and new regulations are imposed, all of which make planning and executing projects more difficult.  For example, think about your own projects.  How many boxes do you need to check and hoops do you need to jump through to ensure you comply with new regulations? While new regulations and technology advancements can be a good thing, they add an additional layer of complexity to already complex projects. To overcome some of these pressures, particularly new regulations, many in the PMO world are adopting a new approach- Project Intelligence (PI). According to a new Oracle Primavera white paper, The Rise of Project Intelligence: When Project Management is Just Not Enough, “PI uses Business Intelligence methods to leverage historical project data to make more informed decisions and greatly enhance project execution.” Currently, project managers plan and forecast the possible phases in an execution cycle.  However, most project managers don’t have the proper tools to do this as effectively as they would like. As the white paper noted, “The underlying deficiencies in most forecasting approaches are that 1) the PM fails in most instances to leverage historical data and 2) the PM doesn’t employ current Business Intelligence tools.” PI seeks to overturn this by combining modeling tools used in Business Intelligence for projects with the understanding of Emotional Intelligence for managing people.   Simply put, Project Intelligence is built off four main pillars: Actively use historical data to forecast project cycles Understand the intricacies of complex projects Enhance social and emotional intelligence in projects Actively use Business intelligence tools Read our complimentary whitepaper and discover the importance of emotional intelligence and best practices for improving projects, specifically in terms of communication.

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  • Using the OAM Mobile & Social SDK to secure native mobile apps - Part 2 : OAM Mobile & Social Server configuration

    - by kanishkmahajan
    Objective  In the second part of this blog post I'll now cover configuration of OAM to secure our sample native apps developed using the iOS SDK. First, here are some key server side concepts: Application Profiles: An application profile is a logical representation of your application within OAM server. It could be a web (html/javascript) or native (iOS or Android) application. Applications may have different requirements for AuthN/AuthZ, and therefore each application that interacts with OAM Mobile & Social REST services must be uniquely defined. Service Providers: Service providers represent the back end services that are accessed by applications. With OAM Mobile & Social these services are in the areas of authentication, authorization and user profile access. A Service Provider then defines a type or class of service for authentication, authorization or user profiles. For example, the JWTAuthentication provider performs authentication and returns JWT (JSON Web Tokens) to the application. In contrast, the OAMAuthentication also provides authentication but uses OAM SSO tokens Service Profiles:  A Service Profile is a logical envelope that defines a service endpoint URL for a service provider for the OAM Mobile & Social Service. You can create multiple service profiles for a service provider to define token capabilities and service endpoints. Each service provider instance requires atleast one corresponding service profile.The  OAM Mobile & Social Service includes a pre-configured service profile for each pre-configured service provider. Service Domains: Service domains bind together application profiles and service profiles with an optional security handler. So now let's configure the OAM server. Additional details are in the OAM Documentation and this post simply provides an outline of configuration tasks required to configure OAM for securing native apps.  Configuration  Create The Application Profile Log on to the Oracle Access Management console and from System Configuration -> Mobile and Social -> Mobile Services, select "Create" under Application Profiles. You would do this  step twice - once for each of the native apps - AvitekInventory and AvitekScheduler. Enter the parameters for the new Application profile: Name:  The application name. In this example we use 'InventoryApp' for the AvitekInventory app and 'SchedulerApp' for the AvitekScheduler app. The application name configured here must match the application name in the settings for the deployed iOS application. BaseSecret: Enter a password here. This does not need to match any existing password. It is used as an encryption key between the client and the OAM server.  Mobile Configuration: Enable this checkbox for any mobile applications. This enables the SDK to collect and send Mobile specific attributes to the OAM server.  Webview: Controls the type of browser that the iOS application will use. The embedded browser (default) will render the browser within the application. External will use the system standalone browser. External can sometimes be preferable for debugging URLScheme: The URL scheme associated with the iOS apps that is also used as a custom URL scheme to register O/S handlers that will take control when OAM transfers control to device. For the AvitekInventory and the AvitekScheduler apps I used osa:// and client:// respectively. You set this scheme in Xcode while developing your iOS Apps under Info->URL Types.  Bundle Identifier : The fully qualified name of your iOS application. You typically set this when you create a new Xcode project or under General->Identity in Xcode. For the AvitekInventory and AvitekScheduler apps these were com.us.oracle.AvitekInventory and com.us.oracle.AvitekScheduler respectively.  Create The Service Domain Select create under Service domains. Create a name for your domain (AvitekDomain is what I've used). The name configured must match the service domain set in the iOS application settings. Under "Application Profile Selection" click the browse button. Choose the application profiles that you created in the previous step one by one. Set the InventoryApp as the SSO agent (with an automatic priority of 1) and the SchedulerApp as the SSO client. This associates these applications with this service domain and configures them in a 'circle of trust'.  Advance to the next page of the wizard to configure the services for this domain. For this example we will use the following services:  Authentication:   This will use the JWT (JSON Web Token) format authentication provider. The iOS application upon successful authentication will receive a signed JWT token from OAM Mobile & Social service. This token will be used in subsequent calls to OAM. Use 'MobileOAMAuthentication' here. Authorization:  The authorization provider. The SDK makes calls to this provider endpoint to obtain authorization decisions on resource requests. Use 'OAMAuthorization' here. User Profile Service:  This is the service that provides user profile services (attribute lookup, attribute modification). It can be any directory configured as a data source in OAM.  And that's it! We're done configuring our native apps. In the next section, let's look at some additional features that were mentioned in the earlier post that are automated by the SDK for the app developer i.e. these are areas that require no additional coding by the app developer when developing with the SDK as they only require server side configuration: Additional Configuration  Offline Authentication Select this option in the service domain configuration to allow users to log in and authenticate to the application locally. Clear the box to block users from authenticating locally. Strong Authentication By simply selecting the OAAMSecurityHandlerPlugin while configuring mobile related Service Domains, the OAM Mobile&Social service allows sophisticated device and client application registration logic as well as the advanced risk and fraud analysis logic found in OAAM to be applied to mobile authentication. Let's look at some scenarios where the OAAMSecurityHandlerPlugin gets used. First, when we configure OAM and OAAM to integrate together using the TAP scheme, then that integration kicks off by selecting the OAAMSecurityHandlerPlugin in the mobile service domain. This is how the mobile device is now prompted for KBA,OTP etc depending on the TAP scheme integration and the OAM users registered in the OAAM database. Second, when we configured the service domain, there were claim attributes there that are already pre-configured in OAM Mobile&Social service and we simply accepted the default values- these are the set of attributes that will be fetched from the device and passed to the server during registration/authentication as device profile attributes. When a mobile application requests a token through the Mobile Client SDK, the SDK logic will send the Device Profile attributes as a part of an HTTP request. This set of Device Profile attributes enhances security by creating an audit trail for devices that assists device identification. When the OAAM Security Plug-in is used, a particular combination of Device Profile attribute values is treated as a device finger print, known as the Digital Finger Print in the OAAM Administration Console. Each finger print is assigned a unique fingerprint number. Each OAAM session is associated with a finger print and the finger print makes it possible to log (and audit) the devices that are performing authentication and token acquisition. Finally, if the jail broken option is selected while configuring an application profile, the SDK detects a device is jail broken based on configured policy and if the OAAM handler is configured the plug-in can allow or block access to client device depending on the OAAM policy as well as detect blacklisted, lost or stolen devices and send a wipeout command that deletes all the mobile &social relevant data and blocks the device from future access. 1024x768 Social Logins Finally, let's complete this post by adding configuration to configure social logins for mobile applications. Although the Avitek sample apps do not demonstrate social logins this would be an ideal exercise for you based on the sample code provided in the earlier post. I'll cover the server side configuration here (with Facebook as an example) and you can retrofit the code to accommodate social logins by following the steps outlined in "Invoking Authentication Services" and add code in LoginViewController and maybe create a new delegate - AvitekRPDelegate based on the description in the previous post. So, here all you will need to do is configure an application profile for social login, configure a new service domain that uses the social login application profile, register the app on Facebook and finally configure the Facebook OAuth provider in OAM with those settings. Navigate to Mobile and Social, click on "Internet Identity Services" and create a new application profile. Here are the relevant parameters for the new application profile (-also we're not registering the social user in OAM with this configuration below, however that is a key feature as well): Name:  The application name. This must match the name of the of mobile application profile created for your application under Mobile Services. We used InventoryApp for this example. SharedSecret: Enter a password here. This does not need to match any existing password. It is used as an encryption key between the client and the OAM Mobile and Social service.  Mobile Application Return URL: After the Relying Party (social) login, the OAM Mobile & Social service will redirect to the iOS application using this URI. This is defined under Info->URL type and we used 'osa', so we define this here as 'osa://' Login Type: Choose to allow only internet identity authentication for this exercise. Authentication Service Endpoint : Make sure that /internetidentityauthentication is selected. Login to http://developers.facebook.com using your Facebook account and click on Apps and register the app as InventoryApp. Note that the consumer key and API secret gets generated automatically by the Facebook OAuth server. Navigate back to OAM and under Mobile and Social, click on "Internet Identity Services" and edit the Facebook OAuth Provider. Add the consumer key and API secret from the Facebook developers site to the Facebook OAuth Provider: Navigate to Mobile Services. Click on New to create a new service domain. In this example we call the domain "AvitekDomainRP". The type should be 'Mobile Application' and the application credential type 'User Token'. Add the application "InventoryApp" to the domain. Advance the next page of the wizard. Select the  default service profiles but ensure that the Authentication Service is set to 'InternetIdentityAuthentication'. Finish the creation of the service domain.

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  • The Social Business Thought Leaders - John Hagel

    - by kellsey.ruppel
    While many European economies are on the brink of a recession between increasing taxation and mounting loss of jobs and bankruptcy filing rates, there's an understandable risk of losing sight of the deeper forces at play. Yet instead of surrendering to uncertainty and trying to survive in the short term, many organizations are feeling the urge to be better prepared to thrive in these complex times by developing a more articulated long term understanding of both the opportunities / challenges ahead. For example: What long-term economic, technological and societal changes are rolling out? Which foundational dynamics will affect our companies' performance, productivity, competition, and innovative potential in the upcoming decades? How will digital infrastructure change our business landscape? What kind of capabilities will be key to compete in a market shaped by growing turbulence, unpredictability and volatility? Breaking out from a strictly cyclical thinking, studies such as the Shift Index by John Hagel, Co-Chairman of the Center for the Edge at Deloitte & Touche (See Measuring the forces of long-term change - The 2009 Shift Index), depict a worrying performance challenge that affected every industry in the entire US economy over the last 45 years. Amidst a more than doubled competitive intensity of the market, and even with an improved labor productivity, the actual performance of US firms has consistently fallen to 25% of what it was in 1965. Most of this reported value is shifting from institutions and organizations to individuals, whether they are customers or young creative talent. To thrive in the digital economy and reverse declining performance trends, companies will have to fundamentally rethink their management approach by moving from knowledge stocks to knowledge flows, from scalable efficiency to scalable learning, from push organizations to pull organizations. Based on the outcomes of the Shift Index and on the book The Power of Pull, the first episode of the Social Business Thought-Leaders features John Hagel to provide strategic insights on how companies will succeed in the 21st century.

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  • Mobile and Social for Retail

    - by David Dorf
    I've got two speaking gigs in the next few weeks, so I thought I'd preview both here. First I'll be at eTail West on February 24th to talk about mobile. I'll be previewing a new study of how shoppers are using mobile phones. Here's a sneak peek at one of the slides: It should be no surprise that as more consumers adopt smartphones, more are finding ways to use them to help with shopping. Sometimes that's to find a store, download a coupon, or do price comparisons. I'll also be discussing the NRF Mobile Blueprint, and will walk through an example of mobile impacting the in-store experience. Retailers need to look upon mobile as the method of bringing the digital assets of e-commerce into the aisles to enhance shopping. On March 9th I'll be at NRF Innovate co-presenting with Jon Kubo of Wet Seal on social strategies. Jon is a retail innovation rock-star and I always learn something new from every conversation with him. Below is a another slide preview: I cheated a little on the top 10 most popular retailer pages by not including Victoria's Secret Pink. VC is already represented, so I didn't include them a second time. The most interesting statistic I found was that the average user spends 55 minutes on Facebook a day. Wow! I also decided to use the old "Like" and "Fan" icons just because I like them better (pun intended). Wet Seal has been collecting interesting statistics on liked products, so I hope Jon will share lots (I'm on a roll). Hope to see you at both events.

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  • Class hierarchy problem in this social network model

    - by Gerenuk
    I'm trying to design a class system for a social network data model - basically a link/object system. Now I have roughly the following structure (simplified and only relevant methods shown) class Data: "used to handle the data with mongodb" "can link, unlink data and also return other linked data" "is basically a proxy object that only stores _id and accesses mongodb on requests" "it looks like {_id: ..., _out: [id1, id2,...], _inc: [id3, id4, ...]}" def get_node(self, id) "create a new Data object from the underlying mongodb" "each data object can potentially create a reference object to new mongo data" "this is needed when the data returns the linked objects" class Node: """ this class proxies linking calls to .data it includes additional network logic operations whereas Data only contains a basic database solution """ def __init__(self, data): "the infrastructure realization is stored as composition by an included object data" "Node bascially proxies most calls to the infrastructure object data" def get_node(self, data): "creates a new object of class Object or Link depending on data" class Object(Node): "can have multiple connections to Link" class Link(Node): "has one 'in' and one 'out' connection to an Object" This system is working, however maybe wouldn't work outside Python. Note that after reading links Now I have two questions here: 1) I want to infrastructure of the data storage to be replacable. Earlier I had Data as a superclass of Node so that it provided the neccessary calls. But (without dirty Python tricks) you cannot replace the superclass dynamically. Is using composition therefore recommended? The drawback is that I have to proxy most calls (link, unlink etc). Any thoughts? 2) The class Node contains the common method .get_node which is used to built new Object or Link instances after reading out the data. Some attribute of data decided whether the object which is only stored by id should be instantiated as an Object or Link class. The problem here is that Node needs to know about Object and Link in advance, which seems dodgy. Do you see a different solution? Both Object and Link need to instantiate one of all possible types depending on what the find in their linked data. Are there any other ideas how to implement a flexible Object/Link structure where the underlying database storage is isolated?

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  • Advice on developing a social network [on hold]

    - by Siraj Mansour
    I am doing research on assembling a team, using the right tools, and the cost to develop a highly responsive social network that is capable of dealing with a lot of users. Similar to the Facebook concept but using the basics package for now. Profile, friends, posts, updates, media upload/download, streaming, chat and Inbox messaging are all in the package. We certainly do not expect it to be as popular as Facebook or handle the same number of users and requests, but in its own game it has to be a monster, and expandable for later on. Neglecting the hosting, and servers part, i am looking for technical advise and opinions, on what kind of team i need ? how many developers ? their expertise ? What are the right tools ? languages ? frameworks ? environments ? Any random ideas about the infrastructure ? Quick thoughts on the development process ? Please use references, if you have any to support your ideas. Development cost mere estimation ? NEGLECTING THE COST OF SERVERS I know my question is too broad but my knowledge is very limited and i need detailed help, for any help you can offer i thank you in advance.

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  • Post-Purchase Social Media

    - by David Dorf
    When you make a particularly good purchase, the natural tendency is to share the experience with friends. You show them your cool new toy or garment, then explain how you discovered such a great deal, all the while implying you are the world's most savvy shopper. My wife does it with clothes, housewares, and books, and I do it with wiz-bang techie stuff. Post-purchase euphoria or Buyer's remorse are associated with most purchases beyond day-to-day needs. So now let's add social media to the mix. Haul videos are a YouTube phenomenon where a shopper describes their latest haul on video. Blair Fowler, aka juicystar07, is an excellent example. She and her older sister's haul videos have been viewed 75,000,000 times, at times causing particular items to sell out after being showcased. If you're not already on this bandwagon, checkout Blair's haul video from her trip to Forever21. There are a couple good articles on this trend from ABC's GMA, Slate, and NPR. Some retailers are already sending free products to these fashionistas in the hopes they'll be reviewed on camera. For those less willing to exert themselves, there's Blippy, a service that automatically tweets your purchases. Similar to Twitter, your purchases are tweeted so your friends can see what you've purchased and your network can make comments. In the example to the right, co-founder Philip Kaplan purchased a gift for his wife from the store Does Your Mother Know, proving the point that the need for privacy is overblown. Blippy has partnerships with selected merchants like Apple, Amazon, and Netflix and can also get purchases from the credit cards you've registered. When you register, you can configure whether to automatically tweet each purchase, or approve them first. No sense in broadcasting my need for Rogaine, right? This is a good thing for retailers, as it helps spread the word about purchases and gives other people ideas. Rick just bought an ooma from Amazon. What the heck is ooma? Oh, its like Vonage but no monthly bills. I'm there.

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  • Presentaciones del Customers Day sobre J.D. Edwards

    - by [email protected]
    Durante el Customers Day sobre J.D. Edwards celebrado el pasado 9 de marzo de 2010, se presentaron los siguientes servicios: E1 Gestión de Mantenimiento Impacto del cambio en los tipos de IVA BI Apps para J.D. Edwards A continuación puede encontrar las presentaciones incrustadas. Presentacion JDE Customers Day 1 E1 Gestion de MantenimientoView more presentations from oracledirect. Presentacion JDE Customers Day 2 Impacto Cambio Tipos IVAView more presentations from oracledirect. Presentacion JDE Customers Day 3 BI Apps para JDEView more presentations from oracledirect.

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  • Presentaciones del Customers Day sobre E-Business Suite

    - by [email protected]
    Ya están disponibles las presentaciones del Customers Day sobre E-Business Suite, celebrado el pasado 10 de marzo de 2010. En ellas se tratan temas como la política de soporte de por vida de Oracle, la Release 12 del software, las Aplicaciones Analíticas Preconstruidas e Hyperion. Presentacion EBS Customers Day 1 Lifetime SupportView more presentations from oracledirect. Presentacion EBS Customers Day 2 Vision R12View more presentations from oracledirect. Presentacion EBS Customers Day 3 Casos de Exito R12View more presentations from oracledirect. Presentacion EBS Customers Day 4 Aplicaciones Analiticas PreconstruidasView more presentations from oracledirect. Presentacion EBS Customers Day 5 HyperionView more presentations from oracledirect.

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  • Agile social media analysis and implementation

    - by blunders
    Are there any books/platforms for social media campaign planning and implementation that define a completely agile approach to engaging audiences on platforms such as Facebook, Linkedin, Twitter, etc? UPDATE: Posted a bounty on the question since the current answer is really not about agile approaches to social media campaign planning and implementation. UPDATE 2: The question is asking for an agile social media approach, or a social media platform that has agile social media approach baked-in. If the question was about an agile approach to software development, SCRUM would be the most likely answer (70% percent of agile software developers say they practice some from of SCRUM), and Pivotal Tracker might be one of many agile platforms suggested; as a generalization Pivotal Tracker might be called a project management platform. On the flip-side, suggesting just a social media platform might be the equivalent of suggesting a project management platform, and suggesting I see if SCRUM works on it. Problem is that if you haven't suggested an agile social media approach to try on this social media platform, then you haven't provided an answer to the question.

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  • Oracle's Vision for the Social-Enabled Enterprise

    - by Peggy Chen
    Register Now Join us for the Webcast. Mon., Sept. 10, 2012 10 a.m. PT / 1 p.m. ET Join the conversation: #oracle and #socbiz Mark Hurd President, Oracle Thomas Kurian Executive Vice President, Product Development, Oracle Reggie Bradford Senior Vice President, Product Development, Oracle Dear Colleague, Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Oracle is powering this transformation with the most comprehensive enterprise social platform that lets you: Monitor and engage in social conversations Collect and analyze social data Build and grow brands through social media Integrate enterprisewide social functionality into a single system Create rich social applications Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle’s vision for the social-enabled enterprise. Register now for this Webcast. Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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