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  • 13 Things From the Oracle Social Summit You Should Know

    - by Mike Stiles
    Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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  • Sneak Peak: Social Developer Program at JavaOne

    - by Mike Stiles
    By guest blogger Roland Smart We're just days away from what is gunning to be the most exciting installment of OpenWorld to date, so how about an exciting sneak peak at the very first Social Developer Program? If your first thought is, "What's a social developer?" you're not alone. It’s an emerging term and one we think will gain prominence as social experiences become more prevalent in enterprise applications. For those who keep an eye on the ever-evolving Facebook platform, you'll recall that they recently rebranded their PDC (preferred developer consultant) group as the PMD (preferred marketing developer), signaling the importance of development resources inside the marketing organization to unlock the potential of social. The marketing developer they're referring to could be considered a social developer in a broader context. While it's true social has really blossomed in the marketing context and CMOs are winning more and more technical resources, social is starting to work its way more deeply into the enterprise with the help of developers that work outside marketing. Developers, like the rest of us, have fallen in "like" with social functionality and are starting to imagine how social can transform enterprise applications in the way it has consumer-facing experiences. The thesis of my presentation is that social developers will take many pages from the marketing playbook as they apply social inside the enterprise. To support this argument, lets walk through a range of enterprise applications and explore how consumer-facing social experiences might be interpreted in this context. Here's one example of how a social experience could be integrated into a sales enablement application. As a marketer, I spend a great deal of time collaborating with my sales colleagues, so I have good insight into their working process. While at Involver, we grew our sales team quickly, and it became evident some of our processes broke with scale. For example, we used to have weekly team meetings at which we'd discuss what was working and what wasn't from a messaging perspective. One aspect of these sessions focused on "objections" and "responses," where the salespeople would walk through common objections to purchasing and share appropriate responses. We tried to map each context to best answers and we'd capture these on a wiki page. As our team grew, however, participation at scale just wasn't tenable, and our wiki pages quickly lost their freshness. Imagine giving salespeople a place where they could submit common objections and responses for their colleagues to see, sort, comment on, and vote on. What you'd get is an up-to-date and relevant repository of information. And, if you supported an application like this with a social graph, it would be possible to make good recommendations to individual sales people about the objections they'd likely hear based on vertical, product, region or other graph data. Taking it even further, you could build in a badging/game element to reward those salespeople who participate the most. Both these examples are based on proven models at work inside consumer-facing applications. If you want to learn about how HR, Operations, Product Development and Customer Support can leverage social experiences, you’re welcome to join us at JavaOne or join our Social Developer Community to find some of the presentations after OpenWorld.

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  • Social Network Stalking

    - by David Dorf
    Think about this: By reading this blog, you and I are connected. We have this blog and its topics in common, so there's a chance we have other things in common as well. In any relationship there is a degree of trust and influence. If you trust me, at least in terms of particular subjects, then I have some influence over you. If I buy an iPad, then there's an opportunity for me to influence your possible purchase of an over-hyped tablet that you don't really need. So what could a retailer do with this? Retailers that have fans and followers should assume that the friends of those fans and followers are more susceptible to their marketing efforts. If I'm a fan of Apple, then Apple will be more successful marketing to my friends than marketing to random people. Intuitively that makes sense, at least to me. Companies like 33Across and Pursway are already putting this theory into practice, and achieving some interesting results. Jeff Jarvis, who by-the-way is speaking at CrossTalk this year, has been discussing the power of influencers in social networks. In his blog he rails against marketers and says "messages and influence aren't the future of marketing; conversations and relationships are." Valuable messages will be passed on because they are valuable, not because someone has the power to exert influence. True enough, but that won't stop the efforts underway to leverage social networks for more targeted advertising. From a business perspective, this sounds like a goldmine to me; on a personal level, it's a bit creepy.

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  • I am looking for a script where users can create groups cms/social interaction site

    - by Paul
    I am trying to find a Content Mangement/social interaction script that requires a person to be a part of a group. Specifically: My daughter is a cheerleader and there are a number of cheer groups she is involved in and also has friends in many others. A lot of them could use some kind of website where they can share information between their team members and coach. The coach being the controller of the group and who can join etc. "Group Leader"? One can only join the group if invited or given a password or some such security. There would be multipel groups or in this case multiple cheer squads who were registered as groups and the cheerleaders a part of their group. The coach or group leader would have control of the group calender and they may have their own calendars and be messaging between them and/or other social interactions. IN a perfect world they could modify their own pages individualy. Communication could go globally or only to the group and a "friends or buddy" system. I think you get the idea. I really like OCportal and what it does and can do but it does not have the group funcitionality I am looking for. Perhaps I am just going to need to see about getting aprogrammer to write an add on for me if ther is nothing like this out there. But if you know of any I would appreciate being pointed in that direction.

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  • The Social Business Thought Leaders - Steve Denning

    - by kellsey.ruppel
    How is the average organization doing? Not very well according to a number of recent books and reports. A few indicators provide quite a gloomy picture: Return on assets and invested capitals dropped to 25% of its value in 1965 in the entire US market (see The Shift Index by John Hagel) Firms are dying faster and faster with the average lifespan of companies listed in the S&P 500 index gone from 67 years in the 1920s to 15 years today (see Creative Disruption by Richard Foster) Employee engagement ratio, a high level indicator of an organization’s health proved to affect performance outcomes, does not exceed on average 20%-30% (see Employee Engagement, Gallup or The Engagement Gap, Towers Perrin) In one of the most enjoyable keynotes of the Social Business Forum 2012, Steve Denning (Author of Radical Management and Independent Management Consultant) explained why this is happening and especially what leaders should do to reverse the worrying trends. In this Social Business Thought Leaders series, we asked Steve to collapse some key suggestions in a 2 minutes video that we strongly recommend. Steve discusses traditional management - that set of principles and practices born in the early 20th century and largely inspired by thinkers such as Frederick Taylor and Henry Ford - as the main responsible for the declining performance of modern organizations. While so many things have changed in the last 100 or so years, most companies are in fact still primarily focused on maximizing profits and efficiency, cutting costs, coordinating individuals top-down through command and control. The issue is, in a knowledge intensive, customer centred, turbulent market like the one we are experiencing, similar concepts are not just alienating employees' passion but also destroying the last source of competitive differentiation left: creativity and the innovative potential. According to Steve Denning, in a phase change from old industrial to a creative, collaborative, knowledge economy, the answer is hidden in a whole new business ecosystem that puts the individual (both the employee and the customer) at the center of the organization. He calls this new paradigm Radical Management and in the video interview he articulates the huge challenges and amazing rewards our enterprises are facing during this inevitable transition.

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  • SQL SERVER – Why Do We Need Data Quality Services – Importance and Significance of Data Quality Services (DQS)

    - by pinaldave
    Databases are awesome.  I’m sure my readers know my opinion about this – I have made SQL Server my life’s work after all!  I love technology and all things computer-related.  Of course, even with my love for technology, I have to admit that it has its limits.  For example, it takes a human brain to notice that data has been input incorrectly.  Computer “brains” might be faster than humans, but human brains are still better at pattern recognition.  For example, a human brain will notice that “300” is a ridiculous age for a human to be, but to a computer it is just a number.  A human will also notice similarities between “P. Dave” and “Pinal Dave,” but this would stump most computers. In a database, these sorts of anomalies are incredibly important.  Databases are often used by multiple people who rely on this data to be true and accurate, so data quality is key.  That is why the improved SQL Server features Master Data Management talks about Data Quality Services.  This service has the ability to recognize and flag anomalies like out of range numbers and similarities between data.  This allows a human brain with its pattern recognition abilities to double-check and ensure that P. Dave is the same as Pinal Dave. A nice feature of Data Quality Services is that once you set the rules for the program to follow, it will not only keep your data organized in the future, but go to the past and “fix up” any data that has already been entered.  It also allows you do combine data from multiple places and it will apply these rules across the board, so that you don’t have any weird issues that crop up when trying to fit a round peg into a square hole. There are two parts of Data Quality Services that help you accomplish all these neat things.  The first part is DQL Server, which you can think of as the hardware component of the system.  It is installed on the side of (it needs to install separately after SQL Server is installed) SQL Server and runs quietly in the background, performing all its cleanup services. DQS Client is the user interface that you can interact with to set the rules and check over your data.  There are three main aspects of Client: knowledge base management, data quality projects and administration.  Knowledge base management is the part of the system that allows you to set the rules, or program the “knowledge base,” so that your database is clean and consistent. Data Quality projects are what run in the background and clean up the data that is already present.  The administration allows you to check out what DQS Client is doing, change rules, and generally oversee the entire process.  The whole process is user-friendly and a pleasure to use.  I highly recommend implementing Data Quality Services in your database. Here are few of my blog posts which are related to Data Quality Services and I encourage you to try this out. SQL SERVER – Installing Data Quality Services (DQS) on SQL Server 2012 SQL SERVER – Step by Step Guide to Beginning Data Quality Services in SQL Server 2012 – Introduction to DQS SQL SERVER – DQS Error – Cannot connect to server – A .NET Framework error occurred during execution of user-defined routine or aggregate “SetDataQualitySessions” – SetDataQualitySessionPhaseTwo SQL SERVER – Configuring Interactive Cleansing Suggestion Min Score for Suggestions in Data Quality Services (DQS) – Sensitivity of Suggestion SQL SERVER – Unable to DELETE Project in Data Quality Projects (DQS) Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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  • Upgrading to WCF RIA Services v1.0 and Ria Services Toolkit

    The kind folks on the Silverlight and RIA Services teams have come out with v1.0 of RIA Services. However, the instructions they provide can be a bit misleading as to What does what.Heres the skinny:1) You can download the Silverlight 4 Tools installer, dated 5/13/2010 here. This will uninstall previous interim versions of the SDK, runtime and RIA Services you do not have to uninstall anything before running it.2) However, the above WILL NOT refresh the RIA Services Toolkit. That you must uninstall...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Important : Services Oracle Standard Installation (OSI) - Services de mise à niveau matérielle

    - by swalker
    Cette communication a pour objet de vous informer de mises à jour importantes concernant les Services Oracle Advanced Customer Support (ACS) Oracle Standard Installation (OSI). Oracle a le plaisir de vous annoncer l'introduction de nouvelles références OSI pour la commande de services d'installation packagés pour la mise à niveau de systèmes en place, notamment : des nouvelles mises à niveau de CPU (unités centrales), mémoires, cartes réseau, appliances de stockage et librairies de sauvegarde. Il est possible de commander des services d'installation OSI pour des mises à niveau matérielles comme suit : sur le point de vente matériel (POS) - via la procédure hors ligne pour les partenaires Matériels Oracle PartnerNetwork (OPN) avec des commandes indépendantes après la vente (APOS) - via la procédure OSI hors ligne du bureau de commandes des Services ACS. Ces procédures, ainsi que les fichiers de mappage des références OSI à jour, sont disponibles sur le site Oracle Partner Store (OPS). Les références OSI pour les mises à niveau matérielles pourront être commandées sur OPS fin 2011. Si vous avez des questions concernant cette mise à jour, veuillez contacter l'équipe Global Support Partner Operations à l'adresse [email protected].

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  • SEO Copywriting Services - Choosing These Services

    When you want to ensure that you are going through the best service for all of your SEO needs, you should ensure that the writers know what they are writing about. With SEO copywriting services, you are able to find out who allows you these services, and how much they would charge you in order to receive them. This allows anyone to look for SEO copywriting services when they are in need of them for their website.

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  • Step by Step:How to use Web Services in ASP.NET AJAX

    - by Yousef_Jadallah
    In my Article Preventing Duplicate Date With ASP.NET AJAX I’ve used ASP.NET AJAX With Web Service Technology, Therefore I add this topic as an introduction how to access Web services from client script in AJAX-enabled ASP.NET Web pages. As well I write this topic to answer the common questions which most of the developers face while working with ASP.NET Ajax Web Services especially in Microsoft ASP.NET official forum http://forums.asp.net/. ASP.NET enables you to create Web services can be accessed from client script in Web pages by using AJAX technology to make Web service calls. Data is exchanged asynchronously between client and server, typically in JSON format.   Lets go a head with the steps :   1-Create a new project , if you are using VS 2005 you have to create ASP.NET Ajax Enabled Web site.   2-Add new Item , Choose Web Service file .     3-To make your Web Services accessible from script, first it must be an .asmx Web service whose Web service class is qualified with the ScriptServiceAttribute attribute and every method you are using to be called from Client script must be qualified with the WebMethodAttribute attribute. On other hand you can use your Web page( CS or VB files) to add static methods accessible from Client Script , just you need to add WebMethod Attribute and set the EnablePageMethods attribute of the ScriptManager control to true..   The other condition is to register the ScriptHandlerFactory HTTP handler, which processes calls made from script to .asmx Web services : <system.web> <httpHandlers> <remove verb="*" path="*.asmx"/> <add verb="*" path="*.asmx" type="System.Web.Script.Services.ScriptHandlerFactory" validate="false"/> </httpHandlers> <system.web> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } but this already added automatically for any Web.config file of any ASP.NET AJAX Enabled WebSite or Project, So you don’t need to add it.   4-Avoid the default Method HelloWorld, then add your method in your asmx file lets say  OurServerOutput , As a consequence your Web service will be like this : using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.Services;     [WebService(Namespace = "http://tempuri.org/")] [WebServiceBinding(ConformsTo = WsiProfiles.BasicProfile1_1)] [System.Web.Script.Services.ScriptService] public class WebService : System.Web.Services.WebService {     [WebMethod] public string OurServerOutput() { return "The Server Date and Time is : " + DateTime.Now.ToString(); } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   5-Add ScriptManager Contol to your aspx file then reference the Web service by adding an asp:ServiceReference child element to the ScriptManager control and setting its path attribute to point to the Web service, That generate a JavaScript proxy class for calling the specified Web service from client script.   <asp:ScriptManager runat="server" ID="scriptManager"> <Services> <asp:ServiceReference Path="WebService.asmx" /> </Services> </asp:ScriptManager> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   Basically ,to enable your application to call Web services(.asmx files) by using client script, the server asynchronous communication layer automatically generates JavaScript proxy classes. A proxy class is generated for each Web service for which an <asp:ServiceReference> element is included under the <asp:ScriptManager> control in the page.   6-Create new button to call the JavaSciprt function and a label to display the returned value . <input id="btnCallDateTime" type="button" value="Call Web Service" onclick="CallDateTime()"/> <asp:Label ID="lblOutupt" runat="server" Text="Label"></asp:Label> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   7-Define the JavaScript code to call the Web Service : <script language="javascript" type="text/javascript">   function CallDateTime() {   WebService.OurServerOutput(OnSucceeded); }   function OnSucceeded(result) { var lblOutput = document.getElementById("lblOutupt"); lblOutput.innerHTML = result; } </script> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } CallDateTime function calls the Web Service Method OurServerOutput… OnSucceeded function Used as the callback function that processes the Web Service return value. which the result parameter is a simple parameter contain the Server Date Time value returned from the Web Service . Finally , when you complete these steps and run your application you can press the button and retrieve Server Date time without postback.   Conclusion: In this topic I describes how to access Web services from client script in AJAX-enabled ASP.NET Web pages With a full .NET Framework/JSON serialize, direct integration with the familiar .asmx Web services ,Using  simple example,Also you can connect with the database to return value by create WebMethod in your Web Service file and the same steps you can use. Next time I will show you more complex example which returns a complex type like objects.   Hope this help.

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  • Oracle Managed Cloud Services - gain more from your Oracle investments

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Oracle Managed Cloud Services delivers enterprise-grade, end-to-end managed cloud services across Oracle's portfolio of business applications, middleware, database, and hardware technologies. Organizations can deploy solutions according to their own specific needs and budget, and decide where applications are hosted. Oracle can manage applications at customer sites, through Oracle's partners, or at one of Oracle’s data centers. Organizations can also choose a hybrid model for different elements of the IT environment, and move back and forth over time as strategy or requirements change. Options include Oracle Applications on demand. Leverage any Oracle application, hosted and managed by Oracle. Oracle Technology on demand. A set of end-to-end managed services for Oracle Engineered Systems and Oracle’s technology platform, including infrastructure (servers and storage), database, virtualization, operating system, and middleware. In addition, with Oracle managed cloud services, your systems and data are secure and protected at every layer. Managed Cloud Services has extensive global expertise, best practice security and regulatory compliance , and standard operating processes that will ensure your data and business critical information is safe. Oracle Managed Cloud Services helps you leverage Oracle’s years of experience so you can better focus and direct your resources. Let Oracle Cloud Services build and manage your cloud for you while you focus on driving your business forward. Learn more at: www.Oracle.com/managedcloudservices

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  • Willy Rotstein on Analytics and Social Media in Retail

    - by sarah.taylor(at)oracle.com
    Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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  • New Executive Q&As on Oracle's Social Services Solution

    - by michael.seback
    According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination, thanks to a natural-language rules engine that..." says John Garrison, Oracle Vice President For CRM Public Sector. Read the rest of the story.

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  • Social meet up on Twitter for MEET Windows Azure on June the 7th

    - by shiju
    Get ready to MEET Windows Azure live on June the 7th. The Microsoft Windows Azure team is conducting an online event “Meet Windows Azure” on June 7th 2012 starting at 1 PM PDT. The event will be presented by Scott Guthrie. If you want to watch event  live, you can register here: http://register.meetwindowsazure.com/.   If you are planning to attend the event and want to be social, there is a Social meet up on Twitter event organized by Windows Azure MVP Magnus Martensson MEET Windows Azure Blog Relay: Roger Jennings (@rogerjenn): Social meet up on Twitter for Meet Windows Azure on June 7th Anton Staykov (@astaykov): MEET Windows Azure on June the 7th Patriek van Dorp (@pvandorp): Social Meet Up for ‘MEET Windows Azure’ on June 7th Marcel Meijer (@MarcelMeijer): MEET Windows Azure on June the 7th Nuno Godinho (@NunoGodinho): Social Meet Up for ‘MEET Windows Azure’ on June 7th Shaun Xu (@shaunxu) Let's MEET Windows Azure Maarten Balliauw (@maartenballiauw): Social meet up on Twitter for MEET Windows Azure on June 7th Brent Stineman (@brentcodemonkey): Meet Windows Azure (aka Learn Windows Azure v2) Herve Roggero (@hroggero): Social Meet up on Twitter for Meet Windows Azure on June 7th Paras Doshi (@paras_doshi): Get started on Windows Azure: Attend “Meet Windows Azure” event Online Simran Jindal (@SimranJindal): Meet Windows Azure – an online and in person event, social meetup #MeetAzure (+ Beer for Beer lovers) on June 7th 2012 Magnus Mårtensson (@noopman): Social meet up on Twitter for MEET Windows Azure on June 7th Kris van der Mast (@KvdM): Shiju Varghese (@shijucv) Social meet up on Twitter for MEET Windows Azure on June the 7th I hope to see you online for the social meet event on the 7th. My Twitter user name is @shijucv Call to action: Link to this blog post on your blog and I will update this post to link to you.

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  • Three New Videos on Social Development

    - by Bob Rhubart
    By now it should be clear to even the most tenacious Luddite that the social media phenomenon is no mere fad. Those ubiquitous icons for Facebook and Twitter and other social networks are little beacons of disruptive change signalling yet again that the 20th century is over, dude. And that presents an opportunity for software developers with the necessary insight and expertise to tap into and expand social platforms for forward-thinking organizations. If you're a developer and you're interested in exploiting these emerging opportunities you'll want to check out three new videos that focus on software development for social platforms. Developing with Facebook: An Introduction to Social Design James Pearce, Facebook's head of Mobile Developer Relations, provides an overview of the Facebook platform and the underlying APIs that are available to the developer community. Building on the LinkedIn Platform: Content Amplified Adam Trachtenberg, Director of LinkedIn's Developer Network, discusses how you can make it simple for a professional audience to discover and distribute your content on LinkedIn. Emergence of the Social Enterprise Roland Smart, Oracle's VP of Social Marketing, shares Oracle’s vision for the social-enabled enterprise and highlights the role developers will play in the next phase of enterprise development. OTN has also created the Oracle Social Developer Community, a new Facebook page devoted to the promotion of community conversation and resources to support Social Developers. If you're working on a social development project, visit the page and tell us about it.

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  • Managing Social Relationships for the Enterprise – Part 1

    - by Michael Hylton
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Reggie Bradford, Senior Vice President, Oracle Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide. Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise. The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue. On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content. In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cwfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online. For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Arial","sans-serif"; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin;}

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • Migrated SCOM 2007 R2 Reporting Services but reports are gone

    - by Gabriel Guimarães
    I've migrated Reporting Services on a SCOM 2007 R2 install, and noticed that the reports have not being copied. I can create a new report, but the ones I've had because of the management packs are gone. I've tried re-applying the Management Packs however it doesn't re-deploy them and when I try to access for example: Monitoring - Microsoft Windows Print Server - Microsoft Windows Server 2000 and 2003 Print Services - State View - select any item and click Alerts on the right menu. I get the following error: Date: 12/24/2010 12:40:35 PM Application: System Center Operations Manager 2007 R2 Application Version: 6.1.7221.0 Severity: Error Message: Cannot initialize report. Microsoft.Reporting.WinForms.ReportServerException: The item '/Microsoft.SystemCenter.DataWarehouse.Report.Library/Microsoft.SystemCenter.DataWarehouse.Report.Alert' cannot be found. (rsItemNotFound) at Microsoft.Reporting.WinForms.ServerReport.GetExecutionInfo() at Microsoft.Reporting.WinForms.ServerReport.GetParameters() at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.Parameters.ReportParameterBlock.Initialize(ServerReport serverReport) at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ReportForm.SetReportJob(Object sender, ConsoleJobEventArgs args) The report doesn't exist on the reporting services side. how do I re-deploy this reports? Any help is appreciated. Thanks in advance.

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  • Silverlight Firestarter Wrap Up and WCF RIA Services Talk Sample Code

    - by dwahlin
    I had a great time attending and speaking at the Silverlight Firestarter event up in Redmond on December 2, 2010. In addition to getting a chance to hang out with a lot of cool people from Microsoft such as Scott Guthrie, John Papa, Tim Heuer, Brian Goldfarb, John Allwright, David Pugmire, Jesse Liberty, Jeff Handley, Yavor Georgiev, Jossef Goldberg, Mike Cook and many others, I also had a chance to chat with a lot of people attending the event and hear about what projects they’re working on which was awesome. If you didn’t get a chance to look through all of the new features coming in Silverlight 5 check out John Papa’s post on the subject. While at the Silverlight Firestarter event I gave a presentation on WCF RIA Services and wanted to get the code posted since several people have asked when it’d be available. The talk can be viewed by clicking the image below. Code from the talk follows as well as additional links. I had a few people ask about the green bracelet on my left hand since it looks like something you’d get from a waterpark. It was used to get us access down a little hall that led backstage and allowed us to go backstage during the event. I thought it looked kind of dorky but it was required to get through security. Sample Code from My WCF RIA Services Talk (To login to the 2 apps use “user” and “P@ssw0rd”. Make sure to do a rebuild of the projects in Visual Studio before running them.) View All Silverlight Firestarter Talks and Scott Guthrie’s Keynote WCF RIA Services SP1 Beta for Silverlight 4 WCF RIA Services Code Samples (including some SP1 samples) Improved binding support in EntitySet and EntityCollection with SP1 (Kyle McClellan’s Blog) Introducing an MVVM-Friendly DomainDataSource: The DomainCollectionView (Kyle McClellan’s Blog) I’ve had the chance to speak at a lot of conferences but never with as many cameras, streaming capabilities, people watching live and overall hype involved. Over 1000 people registered to attend the conference in person at the Microsoft campus and well over 15,000 to watch it through the live stream.  The event started for me on Tuesday afternoon with a flight up to Seattle from Phoenix. My flight was delayed 1 1/2 hours (I seem to be good at booking delayed flights) so I didn’t get up there until almost 8 PM. John Papa did a tech check at 9 PM that night and I was scheduled for 9:30 PM. We basically plugged in my laptop backstage (amazing number of servers, racks and audio devices back there) and made sure everything showed up properly on the projector and the machines recording the presentation. In addition to a dedicated show director, there were at least 5 tech people back stage and at least that many up in the booth running lights, audio, cameras, and other aspects of the show. I wish I would’ve taken a picture of the backstage setup since it was pretty massive – servers all over the place. I definitely gained a new appreciation for how much work goes into these types of events. Here’s what the room looked like right before my tech check– not real exciting at this point. That’s Yavor Georgiev (who spoke on WCF Services at the Firestarter) in the background. We had plenty of monitors to reference during the presentation. Two monitors for slides (right and left side) and a notes monitor. The 4th monitor showed the time and they’d type in notes to us as we talked (such as “You’re over time!” in my case since I went around 4 minutes over :-)). Wednesday morning I went back on campus at Microsoft and watched John Papa film a few Silverlight TV episodes with Dave Campbell and Ryan Plemons.   Next I had the chance to watch the dry run of the keynote with Scott Guthrie and John Papa. We were all blown away by the demos shown since they were even better than expected. Starting at 1 PM on Wednesday I went over to Building 35 and listened to Yavor Georgiev (WCF Services), Jaime Rodriguez (Windows Phone 7), Jesse Liberty (Data Binding) and Jossef Goldberg and Mike Cook (Silverlight Performance) give their different talks and we all shared feedback with each other which was a lot of fun. Jeff Handley from the RIA Services team came afterwards and listened to me give a dry run of my WCF RIA Services talk. He had some great feedback that I really appreciated getting. That night I hung out with John Papa and Ward Bell and listened to John walk through his keynote demos. I also got a sneak peak of the gift given to Dave Campbell for all his work with Silverlight Cream over the years. It’s a poster signed by all of the key people involved with Silverlight: Thursday morning I got up fairly early to get to the event center by 8 AM for speaker pictures. It was nice and quiet at that point although outside the room there was a huge line of people waiting to get in.     At around 8:30 AM everyone was let in and the main room was filled quickly. Two other overflow rooms in the Microsoft conference center (Building 33) were also filled to capacity. At around 9 AM Scott Guthrie kicked off the event and all the excitement started! From there it was all a blur but it was definitely a lot of fun. All of the sessions for the Silverlight Firestarter were recorded and can be watched here (including the keynote). Corey Schuman, John Papa and I also released 11 lab exercises and associated videos to help people get started with Silverlight. Definitely check them out if you’re interested in learning more! Level 100: Getting Started Lab 01 - WinForms and Silverlight Lab 02 - ASP.NET and Silverlight Lab 03 - XAML and Controls Lab 04 - Data Binding Level 200: Ready for More Lab 05 - Migrating Apps to Out-of-Browser Lab 06 - Great UX with Blend Lab 07 - Web Services and Silverlight Lab 08 - Using WCF RIA Services Level 300: Take me Further Lab 09 - Deep Dive into Out-of-Browser Lab 10 - Silverlight Patterns: Using MVVM Lab 11 - Silverlight and Windows Phone 7

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  • Webcast - Social BPM: Integrating Enterprise 2.0 with Business Applications

    - by peggy.chen
    In today's fast-paced marketplace, successful companies rely on agile business processes and collaborative work environments to stay ahead of the competition. By making your application-based business processes visible, shareable, and flexible through dynamic, process-aware user interfaces, you can ensure that your team's best ideas are heard-and implemented quickly. Join us for this complimentary live Webcast and learn how Oracle's business process management (BPM) solution with integrated Enterprise 2.0 capabilities will enable your team to: Embed ad hoc collaboration into your structured processes and gain a unified view of enterprise information-across business functions-for effective and efficient decision-making Reach out to an expanded network for expert input in resolving exceptions in business workflows Add social feedback loops to your enterprise applications and continuously improve business processes Join us for this LIVE Webcast tomorrow as we discuss how business process management with integrated Enterprise 2.0 collaboration improves business responsiveness and enhances overall enterprise productivity. Take your business to the next level with a unified solution that fosters process-based collaboration between employees, partners, and customers. Register for the webcast now!

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  • What good Social Networking Site solutions there is?

    - by ZetsubouWebmaster
    What good free Social Networking Site solutions there are? I tried many options but most of them are either too complicated, too simple, or just do not work... I tried: Dolphin, DZOIC-Handshakes, elgg, Oxwall, SocialEngine, and some plugins for wp and other cms. I don't need much, just: groups, chats, forums, profiles, PM, photos, pages, comments, search, statistics. Most of which included in pretty much every CMS out there... but not all... So, what good solutions there are? Also I don't mind paying some money (i guess no more then 200$), but I'd prefere if it was a free open source engine. Of course it should be php+mysql based.

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  • REST or Non-REST on Internal Services

    - by tyndall
    I'm curious if others have chosen to implement some services internally at their companies as non-REST (SOAP, Thrift, Proto Buffers, etc...) as a way to auto-generate client libraries/wrappers? I'm on a two year project. I will be writing maybe 40 services over that period with my team. 10% of those services definitely make sense as REST services, but the other 90% feel more like they could be done in REST or RPC style. Of these 90%, 100% will be .NET talking to .NET. When I think about all the effort to have my devs develop client "wrappers" for REST services I cringe. WADL or RSDL don't seem to have enough mindshare. Thoughts? Any good discussions of this "internal service" issue online? If you have struggled with this what general rules for determining REST or non-REST have you used?

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  • Azure Mobile Services: available modules

    - by svdoever
    Azure Mobile Services has documented a set of objects available in your Azure Mobile Services server side scripts at their documentation page Mobile Services server script reference. Although the documented list is a nice list of objects for the common things you want to do, it will be sooner than later that you will look for more functionality to be included in your script, especially with the new provided feature that you can now create your custom API’s. If you use GIT it is now possible to add any NPM module (node package manager module, say the NuGet of the node world), but why include a module if it is already available out of the box. And you can only use GIT with Azure Mobile Services if you are an administrator on your Azure Mobile Service, not if you are a co-administrator (will be solved in the future). Until now I did some trial and error experimentation to test if a certain module was available. This is easiest to do as follows:   Create a custom API, for example named experiment. In this API use the following code: exports.get = function (request, response) { var module = "nonexistingmodule"; var m = require(module); response.send(200, "Module '%s' found.", module); }; You can now test your service with the following request in your browser: https://yourservice.azure-mobile.net/api/experiment If you get the result: {"code":500,"error":"Error: Internal Server Error"} you know that the module does not exist. In your logs you will find the following error: Error in script '/api/experiment.json'. Error: Cannot find module 'nonexistingmodule' [external code] atC:\DWASFiles\Sites\yourservice\VirtualDirectory0\site\wwwroot\App_Data\config\scripts\api\experiment.js:3:13[external code] If you require an existing (undocumented) module like the OAuth module in the following code, you will get success as a result: exports.get = function (request, response) { var module = "oauth"; var m = require(module); response.send(200, "Module '" + module + "' found."); }; If we look at the standard node.js documentation we see an extensive list of modules that can be used from your code. If we look at the list of files available in the Azure Mobile Services platform as documented in the blog post Azure Mobile Services: what files does it consist of? we see a folder node_modules with many more modules are used to build the Azure Mobile Services functionality on, but that can also be utilized from your server side node script code: apn - An interface to the Apple Push Notification service for Node.js. dpush - Send push notifications to Android devices using GCM. mpns - A Node.js interface to the Microsoft Push Notification Service (MPNS) for Windows Phone. wns - Send push notifications to Windows 8 devices using WNS. pusher - Node library for the Pusher server API (see also: http://pusher.com/) azure - Windows Azure Client Library for node. express - Sinatra inspired web development framework. oauth - Library for interacting with OAuth 1.0, 1.0A, 2 and Echo. Provides simplified client access and allows for construction of more complex apis and OAuth providers. request - Simplified HTTP request client. sax - An evented streaming XML parser in JavaScript sendgrid - A NodeJS implementation of the SendGrid Api. sqlserver – In node repository known as msnodesql - Microsoft Driver for Node.js for SQL Server. tripwire - Break out from scripts blocking node.js event loop. underscore - JavaScript's functional programming helper library. underscore.string - String manipulation extensions for Underscore.js javascript library. xml2js - Simple XML to JavaScript object converter. xmlbuilder - An XML builder for node.js. As stated before, many of these modules are used to provide the functionality of Azure Mobile Services platform, and in general should not be used directly. On the other hand, I needed OAuth badly to authenticate to the new v1.1 services of Twitter, and was very happy that a require('oauth') and a few lines of code did the job. Based on the above modules and a lot of code in the other javascript files in the Azure Mobile Services platform a set of global objects is provided that can be used from your server side node.js script code. In future blog posts I will go into more details with respect to how this code is built-up, all starting at the node.js express entry point app.js.

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  • Making profit from a social network

    - by James P.
    This follows similar questions but I'd like to see if anything particular comes out of it due to the nature of site. In short, I've taken up the role of webmaster for a small social network site and wish to make it profitable to at least cover the running costs. The site is linked to a commerce and presents are offered to members according to the number of points they've accumulated through various actions. The site is running on shared hosting so it's probably dirt cheap but the presents can be expensive as a whole and some money has already been invested into the project. One idea I have is to seek some sponsors that would be willing to offer presents or special offers in return for publicity. I don't know if this will be easy or not. I'm also looking into adapting hosting to perhaps move static files to a cheaper online storage medium (see Ideas for reducing storage needs and/or costs (lots of images)). Other suggestions are welcome.

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  • Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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