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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Apache Virtual Host Configuration

  - by Carl

  I have been searching the internet for an hour now, and I was hoping for a quick hint here so that I could solve my problem a wee bit faster. My virtual server is so far only accessible through an IP address, no DNS entry yet, and so far none needed either. The problem I have is with Apache2, the virtual hosts are puzzling me. What I need is: Access to my project (based on Symfony2) from the outside with the IP address Access to my project from localhost What I have got: Access from the outside results in rendering the websites in /var/www/vhosts/htdocs/default, while from the inside results in rendering the websites in /var/www. Why the difference? What is a recommended configuration for my use case?

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• Nervous about the "real" world

  - by Randy

  I am currently majoring in Computer Science and minoring in mathematics (the minor is embedded in the major). The program has a strong C++ curriculum. We have done some UNIX and assembly language (not fun) and there is C and Java on the way in future classes that I must take. The program I am in did not use the STL, but rather a STL-ish design that was created from the ground up for the program. From what I have read on, the STL and what I have taken are very similar but what I used seemed more user friendly. Some of the programs that I had to write in C++ for assignments include: a password server that utilized hashing of the passwords for security purposes, a router simulator that used a hash table and maps, a maze solver that used depth first search, a tree traveler program that traversed a tree using levelorder, postorder, inorder, selection sort, insertion sort, bit sort, radix sort, merge sort, heap sort, quick sort, topological sort, stacks, queues, priority queues, and my least favorite, red-black trees. All of this was done in three semesters which was just enough time to code them up and turn them in. That being said, if I was told to use a stack to convert an equation to infix notation or something, I would be lost for a few hours. My main concern in writing this is when I graduate and land an interview, what are some of the questions posed to assess my skills? What are some of the most important areas of computer science that are prevalent in the field? I am currently trying to get some ideas of programs I can write in C++ that interest and challenge me to keep learning the language. A sodoku solver came to mind but am lost as to where to start. I apologize for the rant, but I'm just a wee bit nervous about the future. Any tips are appreciated.

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• What to do when the programming activity becomes a problem?

  - by gablin

  I once saw a program (can't remember which) where it talked about people "experiencing flow" when they are doing something they are passionate about. When "in flow", they tend to lose track of time and surrounding, concentrating only on their activity at hand. This happens a lot for me when I program; most particularly when I face a problem. I refuse to give up until it's solved. This usually leads to hours just rushing by and I forget to eat lunch, dinner gets pushed into far into the evening, and when I finally look at the clock, it's way into the wee-hours of the night and I will only get a few hours of sleep before having to rise early in the morning. (This is not to say that I'm in flow only when facing a problem - but I find it particularly hard to stop programming and step back when there's something I can't solve immediately.) I love programming, but I hate it when it disrupts my normal routines (most importantly eating and sleeping patterns). And sitting still for so many hours, staring a screen, is not healthy. Please, any ideas on how I can get my rampant programming activity under control?

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• Non-embedded font with different name across operating systems when printing HTML to PDF

  - by sennett

  I create a document using HTML markup. I want to use Palatino, which is called Palatino on Windows and Palatino Linotype on Mac, so I specify my CSS accordingly: font-family: Palatino Linotype, Palatino, serif;. I then print to a PDF using PrimoPDF under Windows. It all looks good when viewed in Windows. But I want this PDF to look the same on a Mac, and the resulting file size (94KB) would suggest that the font (size 460KB) is not getting embedded by Primo, perhaps because it is a native font. How will this look? Will the PDF file format resolve this, or will the format of my PDF be wang when viewed under OSX? Please note that I do not want to embed the font. I used a web-safe font to avoid this need, and it just so happens that the one I picked does not have the same name in OSX as in Windows.

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• Solution: Testing Web Services with MSTest on Team Build

  - by Martin Hinshelwood

  Guess what. About 20 minutes after I fixed the build, Allan broke it again! Update: 4th March 2010 – After having huge problems getting this working I read Billy Wang’s post which showed me the light. The problem here is that even though the test passes locally it will not during an Automated Build. When you send your tests to the build server it does not understand that you want to spin up the web site and run tests against that! When you run the test in Visual Studio it spins up the web site anyway, but would you expect your test to pass if you told the website not to spin up? Of course not. So, when you send the code to the build server you need to tell it what to spin up. First, the best way to get the parameters you need is to right click on the method you want to test and select “Create Unit Test”. This will detect wither you are running in IIS or ASP.NET Development Server or None, and create the relevant tags. Figure: Right clicking on “SaveDefaultProjectFile” will produce a context menu with “Create Unit tests…” on it. If you use this option it will AutoDetect most of the Attributes that are required. /// <summary> ///A test for SSW.SQLDeploy.SilverlightUI.Web.Services.IProfileService.SaveDefaultProjectFile ///</summary> // TODO: Ensure that the UrlToTest attribute specifies a URL to an ASP.NET page (for example, // http://.../Default.aspx). This is necessary for the unit test to be executed on the web server, // whether you are testing a page, web service, or a WCF service. [TestMethod()] [HostType("ASP.NET")] [AspNetDevelopmentServerHost("D:\\Workspaces\\SSW\\SSW\\SqlDeploy\\DEV\\Main\\SSW.SQLDeploy.SilverlightUI.Web", "/")] [UrlToTest("http://localhost:3100/")] [DeploymentItem("SSW.SQLDeploy.SilverlightUI.Web.dll")] public void SaveDefaultProjectFileTest() { IProfileService target = new ProfileService(); // TODO: Initialize to an appropriate value string strComputerName = string.Empty; // TODO: Initialize to an appropriate value bool expected = false; // TODO: Initialize to an appropriate value bool actual; actual = target.SaveDefaultProjectFile(strComputerName); Assert.AreEqual(expected, actual); Assert.Inconclusive("Verify the correctness of this test method."); } Figure: Auto created code that shows the attributes required to run correctly in IIS or in this case ASP.NET Development Server If you are a purist and don’t like creating unit tests like this then you just need to add the three attributes manually. HostType – This attribute specified what host to use. Its an extensibility point, so you could write your own. Or you could just use “ASP.NET”. UrlToTest – This specifies the start URL. For most tests it does not matter which page you call, as long as it is a valid page otherwise your test may not run on the server, but may pass anyway. AspNetDevelopmentServerHost – This is a nasty one, it is only used if you are using ASP.NET Development Host and is unnecessary if you are using IIS. This sets the host settings and the first value MUST be the physical path to the root of your web application. OK, so all that was rubbish and I could not get anything working using the MSDN documentation. Google provided very little help until I ran into Billy Wang’s post  and I heard that heavenly music that all developers hear when understanding dawns that what they have been doing up until now is just plain stupid. I am sure that the above will work when I am doing Web Unit Tests, but there is a much easier way when doing web services. You need to add the AspNetDevelopmentServer attribute to your code. This will tell MSTest to spin up an ASP.NET Development server to host the service. Specify the path to the web application you want to use. [AspNetDevelopmentServer("WebApp1", "D:\\Workspaces\\SSW\\SSW\\SqlDeploy\\DEV\\Main\\SSW.SQLDeploy.SilverlightUI.Web")] [DeploymentItem("SSW.SQLDeploy.SilverlightUI.Web.dll")] [TestMethod] public void ProfileService_Integration_SaveDefaultProjectFile_Returns_True() { ProfileServiceClient target = new ProfileServiceClient(); bool isTrue = target.SaveDefaultProjectFile("Mav"); Assert.AreEqual(true, isTrue); } Figure: This AspNetDevelopmentServer will make sure that the specified web application is launched. Now we can run the test and have it pass, but if the dynamically assigned ASP.NET Development server port changes what happens to the details in your app.config that was generated when creating a reference to the web service? Well, it would be wrong and the test would fail. This is where Billy’s helper method comes in. Once you have created an instance of your service call, and it has loaded the config, but before you make any calls to it you need to go in and dynamically set the Endpoint address to the same address as your dynamically hosted Web Application. using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.VisualStudio.TestTools.UnitTesting; using System.Reflection; using System.ServiceModel.Description; using System.ServiceModel; namespace SSW.SQLDeploy.Test { class WcfWebServiceHelper { public static bool TryUrlRedirection(object client, TestContext context, string identifier) { bool result = true; try { PropertyInfo property = client.GetType().GetProperty("Endpoint"); string webServer = context.Properties[string.Format("AspNetDevelopmentServer.{0}", identifier)].ToString(); Uri webServerUri = new Uri(webServer); ServiceEndpoint endpoint = (ServiceEndpoint)property.GetValue(client, null); EndpointAddressBuilder builder = new EndpointAddressBuilder(endpoint.Address); builder.Uri = new Uri(endpoint.Address.Uri.OriginalString.Replace(endpoint.Address.Uri.Authority, webServerUri.Authority)); endpoint.Address = builder.ToEndpointAddress(); } catch (Exception e) { context.WriteLine(e.Message); result = false; } return result; } } } Figure: This fixes a problem with the URL in your web.config not being the same as the dynamically hosted ASP.NET Development server port. We can now add a call to this method after we created the Proxy object and change the Endpoint for the Service to the correct one. This process is wrapped in an assert as if it fails there is no point in continuing. [AspNetDevelopmentServer("WebApp1", D:\\Workspaces\\SSW\\SSW\\SqlDeploy\\DEV\\Main\\SSW.SQLDeploy.SilverlightUI.Web")] [DeploymentItem("SSW.SQLDeploy.SilverlightUI.Web.dll")] [TestMethod] public void ProfileService_Integration_SaveDefaultProjectFile_Returns_True() { ProfileServiceClient target = new ProfileServiceClient(); Assert.IsTrue(WcfWebServiceHelper.TryUrlRedirection(target, TestContext, "WebApp1")); bool isTrue = target.SaveDefaultProjectFile("Mav"); Assert.AreEqual(true, isTrue); } Figure: Editing the Endpoint from the app.config on the fly to match the dynamically hosted ASP.NET Development Server URL and port is now easy. As you can imagine AspNetDevelopmentServer poses some problems of you have multiple developers. What are the chances of everyone using the same location to store the source? What about if you are using a build server, how do you tell MSTest where to look for the files? To the rescue is a property called" “%PathToWebRoot%” which is always right on the build server. It will always point to your build drop folder for your solutions web sites. Which will be “\\tfs.ssw.com.au\BuildDrop\[BuildName]\Debug\_PrecompiledWeb\” or whatever your build drop location is. So lets change the code above to add this. [AspNetDevelopmentServer("WebApp1", "%PathToWebRoot%\\SSW.SQLDeploy.SilverlightUI.Web")] [DeploymentItem("SSW.SQLDeploy.SilverlightUI.Web.dll")] [TestMethod] public void ProfileService_Integration_SaveDefaultProjectFile_Returns_True() { ProfileServiceClient target = new ProfileServiceClient(); Assert.IsTrue(WcfWebServiceHelper.TryUrlRedirection(target, TestContext, "WebApp1")); bool isTrue = target.SaveDefaultProjectFile("Mav"); Assert.AreEqual(true, isTrue); } Figure: Adding %PathToWebRoot% to the AspNetDevelopmentServer path makes it work everywhere. Now we have another problem… this will ONLY run on the build server and will fail locally as %PathToWebRoot%’s default value is “C:\Users\[profile]\Documents\Visual Studio 2010\Projects”. Well this sucks… How do we get the test to run on any build server and any developer laptop. Open “Tools | Options | Test Tools | Test Execution” in Visual Studio and you will see a field called “Web application root directory”. This is where you override that default above. Figure: You can override the default website location for tests. In my case I would put in “D:\Workspaces\SSW\SSW\SqlDeploy\DEV\Main” and all the developers working with this branch would put in the folder that they have mapped. Can you see a problem? What is I create a “$/SSW/SqlDeploy/DEV/34567” branch from Main and I want to run tests in there. Well… I would have to change the value above. This is not ideal, but as you can put your projects anywhere on a computer, it has to be done. Conclusion Although this looks convoluted and complicated there are real problems being solved here that mean that you have a test ANYWHERE solution. Any build server, any Developer workstation. Resources: http://billwg.blogspot.com/2009/06/testing-wcf-web-services.html http://tough-to-find.blogspot.com/2008/04/testing-asmx-web-services-in-visual.html http://msdn.microsoft.com/en-us/library/ms243399(VS.100).aspx http://blogs.msdn.com/dscruggs/archive/2008/09/29/web-tests-unit-tests-the-asp-net-development-server-and-code-coverage.aspx http://www.5z5.com/News/?543f8bc8b36b174f Technorati Tags: VS2010,MSTest,Team Build 2010,Team Build,Visual Studio,Visual Studio 2010,Visual Studio ALM,Team Test,Team Test 2010

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• Social Business Forum Milano: Day 1

  - by me

  div.c50 {font-family: Helvetica;} div.c49 {position: relative; height: 0px; overflow: hidden;} span.c48 {color: #333333; font-size: 14px; line-height: 18px;} div.c47 {background-color: #ffffff; border-left: 1px solid rgba(0, 0, 0, 0.098); border-right: 1px solid rgba(0, 0, 0, 0.098); background-clip: padding-box;} div.c46 {color: #666666; font-family: arial, helvetica, sans-serif; font-weight: normal} span.c45 {line-height: 14px;} div.c44 {border-width: 0px; font-family: arial, helvetica, sans-serif; margin: 0px; outline-width: 0px; padding: 0px 0px 10px; vertical-align: baseline} div.c43 {border-width: 0px; margin: 0px; outline-width: 0px; padding: 0px 0px 10px; vertical-align: baseline;} p.c42 {color: #666666; font-family: arial, helvetica, sans-serif} span.c41 {line-height: 14px; font-size: 11px;} h2.c40 {font-family: arial, helvetica, sans-serif} p.c39 {font-family: arial, helvetica, sans-serif} span.c38 {font-family: arial, helvetica, sans-serif; font-size: 80%; font-weight: bold} div.c37 {color: #999999; font-size: 14px; font-weight: normal; line-height: 18px} div.c36 {background-clip: padding-box; background-color: #ffffff; border-bottom: 1px solid #e8e8e8; border-left: 1px solid rgba(0, 0, 0, 0.098); border-right: 1px solid rgba(0, 0, 0, 0.098); cursor: pointer; margin-left: 58px; min-height: 51px; padding: 9px 12px; position: relative; z-index: auto} div.c35 {background-clip: padding-box; background-color: #ffffff; border-bottom: 1px solid #e8e8e8; border-left: 1px solid rgba(0, 0, 0, 0.098); border-right: 1px solid rgba(0, 0, 0, 0.098); cursor: pointer; margin-left: 58px; min-height: 51px; padding: 9px 12px; position: relative} div.c34 {overflow: hidden; font-size: 12px; padding-top: 1px;} ul.c33 {padding: 0px; margin: 0px; list-style-type: none; opacity: 0;} li.c32 {display: inline;} a.c31 {color: #298500; text-decoration: none; outline-width: 0px; font-size: 12px; margin-left: 8px;} a.c30 {color: #999999; text-decoration: none; outline-width: 0px; font-size: 12px; float: left; margin-right: 2px;} strong.c29 {font-weight: normal; color: #298500;} span.c28 {color: #999999;} div.c27 {font-family: arial, helvetica, sans-serif; margin: 0px; word-wrap: break-word} span.c26 {border-width: 0px; width: 48px; height: 48px; border-radius: 5px 5px 5px 5px; position: absolute; top: 12px; left: 12px;} small.c25 {font-size: 12px; color: #bbbbbb; position: absolute; top: 9px; right: 12px; float: right; margin-top: 1px;} a.c24 {color: #999999; text-decoration: none; outline-width: 0px; font-size: 12px;} h3.c23 {font-family: arial, helvetica, sans-serif} span.c22 {font-family: arial, helvetica, sans-serif} div.c21 {display: inline ! important; font-weight: normal} span.c20 {font-family: arial, helvetica, sans-serif; font-size: 80%} a.c19 {font-weight: normal;} span.c18 {font-weight: normal;} div.c17 {font-weight: normal;} div.c16 {margin: 0px; word-wrap: break-word;} a.c15 {color: #298500; text-decoration: none; outline-width: 0px;} strong.c14 {font-weight: normal; color: inherit;} span.c13 {color: #7eb566; text-decoration: none} span.c12 {color: #333333; font-family: arial, helvetica, sans-serif; font-size: 14px; line-height: 18px} a.c11 {color: #999999; text-decoration: none; outline-width: 0px;} span.c10 {font-size: 12px; color: #999999; direction: ltr; unicode-bidi: embed;} strong.c9 {font-weight: normal;} span.c8 {color: #bbbbbb; text-decoration: none} strong.c7 {font-weight: bold; color: #333333;} div.c6 {font-family: arial, helvetica, sans-serif; font-weight: normal} div.c5 {font-family: arial, helvetica, sans-serif; font-size: 80%; font-weight: normal} p.c4 {font-family: arial, helvetica, sans-serif; font-size: 80%; font-weight: normal} h3.c3 {font-family: arial, helvetica, sans-serif; font-weight: bold} span.c2 {font-size: 80%} span.c1 {font-family: arial,helvetica,sans-serif;} Here are my impressions of the first day of the Social Business Forum in Milano A dialogue on Social Business Manifesto - Emanuele Scotti, Rosario Sica The presentation was focusing on Thesis and Anti-Thesis around Social Business My favorite one is: Peter H. Reiser ?@peterreiser social business manifesto theses #2: organizations are conversations - hello Oracle Social Network #sbf12 Here are the Thesis (auto-translated from italian to english) From Stress to Success - Pragmatic pathways for Social Business - John Hagel John Hagel talked about challenges of deploying new social technologies. Below are some key points participant tweeted during the session. 6hRhiannon Hughes ?@Rhi_Hughes Favourite quote this morning 'We need to strengthen the champions & neutralise the enemies' John Hagel. Not a hard task at all #sbf12 Expand Reply Retweet Favorite 8hElena Torresani ?@ElenaTorresani Minimize the power of the enemies of change. Maximize the power of the champions - John Hagel #sbf12 Expand Reply Retweet Favorite 8hGaetano Mazzanti ?@mgaewsj John Hagel change: minimize the power of the enemies #sbf12 Expand Reply Retweet Favorite 8hGaetano Mazzanti ?@mgaewsj John Hagel social software as band-aid for poor leadtime/waste management? mmm #sbf12 Expand Reply Retweet Favorite 8hElena Torresani ?@ElenaTorresani "information is power. We need access to information to get power"John Hagel, Deloitte &Touche #sbf12http://instagr.am/p/LcjgFqMXrf/ View photo Reply Retweet Favorite 8hItalo Marconi ?@italomarconi Information is power and Knowledge is subversive. John Hagel#sbf12 Expand Reply Retweet Favorite 8hdanielce ?@danielce #sbf12 john Hagel: innovation is not rational. from Milano, Milano Reply Retweet Favorite 8hGaetano Mazzanti ?@mgaewsj John Hagel: change is a political (not rational) process #sbf12 Expand Reply Retweet Favorite Enterprise gamification to drive engagement - Ray Wang Ray Wang did an excellent speech around engagement strategies and gamification More details can be found on the Harvard Business Review blog Panel Discussion: Does technology matter? Understanding how software enables or prevents participation Christian Finn, Ram Menon, Mike Gotta, moderated by Paolo Calderari Below are the highlights of the panel discussions as live tweets: 2hPeter H. Reiser ?@peterreiser @cfinn Q: social silos: mega trend social suites - do we create social silos + apps silos + org silos ... #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @cfinn A: Social will be less siloed - more integrated into application design. Analyatics is key to make intelligent decisions #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @MikeGotta - A: its more social be design then social by layer - Better work experience using social design. #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser Ram Menon: A: Social + Mobile + consumeration is coming together#sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser Q: What is the evolution for social business solution in the next 4-5 years? #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @cfinn Adoption: A: User experience is king - no training needed - We let you participate into a conversation via mobile and email#sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @MikeGotta A:Adoption - how can we measure quality? Literacy - Are people get confident to talk to a invisible audience ? #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser Ram Meno: A:Adoption - What should I measure ? Depend on business goal you want to active? #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser Q: How can technology facilitate adoption #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser #sbf12 @cfinn @mgotta Ram Menon at panel discussion about social technology @oraclewebcenter http://pic.twitter.com/Pquz73jO View photo Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser Ram Menon: 100% of data is in a system somewhere. 100% of collective intelligence is with people. Social System bridge both worlds Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser #sbf12 @MikeGotta Adoption is specific to the culture of the company Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @cfinn - drive adoption is important @MikeGotta - activity stream + watch list is most important feature in a social system #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @MikeGotta Why just adoption? email as 100% adoption? #sbf12 Expand Reply Delete Favorite 2hPeter H. Reiser ?@peterreiser @MikeGotta Ram Menon respond: there is only 1 questions to ask: What is the adoption? #sbf12 @socialadoption you like this ? #sbf12 Expand Reply Delete Favorite 3hPeter H. Reiser ?@peterreiser @MikeGotta - just replacing old technology (e.g. email) with new technology does not help. we need to change model/attitude #sbf12 Expand Reply Delete Favorite 3hPeter H. Reiser ?@peterreiser Ram Menon: CEO mandated to replace 6500 email aliases with Social Networking Software #sbf12 Expand Reply Delete Favorite 3hPeter H. Reiser ?@peterreiser @MikeGotta A: How to bring interface together #sbf12 . Going from point tools to platform, UI, Architecture + Eco-system is important Expand Reply Delete Favorite 3hPeter H. Reiser ?@peterreiser Q: How is technology important in Social Business #sbf12 A:@cfinn - technology is enabler , user experience -easy of use is important Expand Reply Delete Favorite 3hPeter H. Reiser ?@peterreiser @cfinn particiapte in panel "Does technology matter? Understanding how software enables or prevents participation" #sbf #webcenter

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• Leaving Microsoft

  - by Stephen Walther

  After two and a half years working with the ASP.NET team, I’ve decided that this is the right time to leave Microsoft and, with the help of some friends, re-launch my ASP.NET training and consulting company. The company has the modest name Superexpert. While working on my Ph.D. at MIT, I was surrounded by professors and students who were passionate about knowledge. During the Internet boom, I was lucky enough to work side-by-side with some very smart and hard-working people to create several successful startups. However, the people I worked with at Microsoft were among the smartest and hardest working. Microsoft hires a small number of people and gives them huge responsibilities. It continues to amaze me that so few people work on the ASP.NET team when you consider how much the team produces. I had the opportunity to work with a number of inspiring people at Microsoft. I’ll miss working with Scott Hunter, Dave Reed, Boris Moore, Eilon Lipton, Scott Guthrie, James Senior, Jim Wang, Phil Haack, Damian Edwards, Vishal Joshi, Mike Pope, Jon Young, Dmitry Robsman, Simon Calvert, Stefan Schackow, and many others. I’m proud of what we accomplished while I was working at Microsoft. We reached out to the jQuery team and changed direction from Microsoft Ajax to jQuery. We successfully contributed several important new features to the open-source jQuery project including jQuery Templates, jQuery Data-Linking, jQuery Globalization, and (as John Resig announced at the last jQuery conference) jQuery Require. I’m looking forward to returning to training and consulting. We want to focus on providing consulting on the “right way” of building ASP.NET websites, which we call Modern ASP.NET applications. By Modern ASP.NET applications, I mean applications built with ASP.NET MVC, jQuery, HTML5, and Visual Studio ALM. Additionally, we want to help companies that have existing ASP.NET Web Forms applications migrate to ASP.NET MVC. If you are interested in having us provide training for your company or you need help building a custom ASP.NET application then please contact us at [email protected] or visit our website at Superexpert.com.

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• Oracle OpenWorld Live 2012 Videos

  - by Chris Kawalek

  The Oracle virtualization team is back from a very successful Oracle OpenWorld! Hopefully you were able to come to the show and talk with our virtualization experts at the demo booths or in our sessions. But if you didn't, you can get a summary of what we talked about from a number of short videos. In this post, we're going to highlight the Oracle OpenWorld Live videos, and in a future post we'll cover the videos we shot ourselves (once we get them all posted!). If you missed it, Oracle OpenWorld Live carried keynotes and interviews with all kinds of folks during the show. They also archived these segments so you can watch them at your leisure. I've gone through the videos and selected some that highlight virtualization: Edward Screven on mission critical clouds. Wim Coekaerts talks virtualization. Rex Wang on Oracle Cloud. Ronen Kofman on Oracle VM Templates. Chris Kawalek on Oracle's desktop virtualization software. Chris Kawalek discusses Oracle Sun Ray Clients. If we missed you this year, we hope to see you at OpenWorld 2013! -Chris 

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• LASTDATE dates arguments and upcoming events #dax #tabular #powerpivot

  - by Marco Russo (SQLBI)

  Recently I had to write a DAX formula containing a LASTDATE within the logical condition of a FILTER: I found that its behavior was not the one I expected and I further investigated. At the end, I wrote my findings in this article on SQLBI, which can be applied to any Time Intelligence function with a <dates> argument.The key point is that when you write LASTDATE( table[column] )in reality you obtain something like LASTDATE( CALCULATETABLE( VALUES( table[column] ) ) )which converts an existing row context into a filter context.Thus, if you have something like FILTER( table, table[column] = LASTDATE( table[column] ) the FILTER will return all the rows of table, whereas you probably want to use FILTER( table, table[column] = LASTDATE( VALUES( table[column] ) ) )so that the existing filter context before executing FILTER is used to get the result from VALUES( table[column] ), avoiding the automatic expansion that would include a CALCULATETABLE that would hide the existing filter context.If after reading the article you want to get more insights, read the Jeffrey Wang's post here.In these days I'm speaking at SQLRally Nordic 2012 in Copenhagen and I will be in Cologne (Germany) next week for a SSAS Tabular Workshop, whereas Alberto will teach the same workshop in Amsterdam one week later. Both workshops still have seats available and the Amsterdam's one is still in early bird discount until October 3rd!Then, in November I expect to meet many blog readers at PASS Summit 2012 in Seattle and I hope to find the time to write other article on interesting things on Tabular and PowerPivot. Stay tuned!

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• MVC2 Model Binding Enumerables?

  - by blesh

  Okay, so I'm fairly new to model binding in MVC, really, and my question is this: If I have a model with an IEnumerable property, how do I use the HtmlHelper with that so I can submit to an Action that takes that model type. Model Example: public class FooModel { public IEnumerable<SubFoo> SubFoos { get; set; } } public class SubFoo { public string Omg { get; set; } public string Wee { get; set; } } View Snip: <%foreach(var subFoo in Model.SubFoo) { %> <label><%:subfoo.Omg %></label> <%=Html.TextBox("OH_NO_I'M_LOST") %> <%} %>

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• Modifying a model and texture mid-game code

  - by MicroPirate

  Just have a question for anyone out there who knows some sort of game engine pretty well. What I am trying to implement is some sort of script or code that will allow me to make a custom game character and textures mid-game. A few examples would be along the lines of changing facial expressions and body part positions in the game SecondLife. I don't really need a particular language, feel free to use your favorite, I'm just really looking for an example on how to go about this. Also I was wondering if there is anyway to combine textures for optimization; for example if i wanted to add a tattoo to a character midgame, is there any code that could combine his body texture and the tattoo texture into one texture to use (this way I can simply just render one texture per body.) Any tips would be appreciated, sorry if the question is a wee bit to vauge.

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• what's a good way to synchronize a sql server 2008 database from a 2005 database automatically?

  - by Keith Nicholas

  Ok, the scenario is... two servers, on completely different parts of the internet. The sql 2008 database just needs to get data updates and schema changes. It doesn't need to send anything to the 2005 database. Basically just suck data and schema as efficiently as possible automatically as a scheduled task. The database is quite huge.... but the changes per day are probablly around 20/30 megabytes of data/ I can't run any of the inbuilt replication on the 2005 database. I've had a wee look at the Sync Framework, I think that might do what I want, but seems a bit painful and requires a bit of work to get going. I'm wondering if there is tooling out there to make this easier? or?? not quite sure what my options are.

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• 'Array of arrays' in matlab?

  - by waitinforatrain

  Hey, having a wee bit of trouble. Trying to assign a variable length 1d array to different values of an array, e.g. a(1) = [1, 0.13,0.52,0.3]; a(2) = [1, 0, .268]; However, I get the error: ??? In an assignment A(I) = B, the number of elements in B and I must be the same. Error in ==> lab2 at 15 a(1) = [1, 0.13,0.52,0.3]; I presume this means that it's expecting a scalar value instead of an array. Does anybody know how to assign the array to this value? I'd rather not define it directly as a 2d array as it is for are doing solutions to different problems in a loop Edit: Got it! a(1,1:4) = [1, 0.13,0.52,0.3]; a(2,1:3) = [1, 0, .268];

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• Get the entire string of a jquery DOM object

  - by Scozzard

  Hi, I have had a bit of a look around and am having some difficulty solving a wee issue I am having. I basically have a string of HTML, I convert that to a JQuery DOM object so that I can easily remove all elements that have a certain class using JQuery's .remove(). I.e., var radHtml = editor.get_html(); var jqDom = $(radHtml); $(".thickbox", jqDom).remove(); editor.set_html(jqDom.html()); The only problem is that .html() only gets the first element, not the entire DOM. In reference to my code I am basically wanting radHhtml - elements with class "thickbox" (returned as string). I was wondering if there was an easy way to do this - have some html and remove all elements (in this case divs) that have a certain class (but leaving their contents). JQuery doesnt have to used, but I would like to. Any help would be much appreicated. Thanks.

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• When does an ASP.NET Website project recompile?

  - by jdk

  Where's the info that tells the kinds of changes and files which cause a website project (not web application project) to recompile itself? The reason I'm asking is because we don't want users to lose their sessions. So we want to update the live website with recompile changes in the very wee hours of the morning, but would prefer to make changes during the day to expedite them. We promote to a staging server first and could watch it there but a definitive list would be nice in advance. If there's not a definitive list, a list can be started here:

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• Speech Recognition

  - by DesigningCode

  Today I was asked to write a wee application for someone so that they could turn pages on their ebooks without having to reach for their keyboard or mouse… that way they could do craft or knit or whatever they are doing while they are reading. I vaguely remember that windows has something built in, but have never really played with it before.   I have in the past turned on the screen reader and impressed my kids by making the computer saying “amusing” phrases along the lines of “Zac has a smelly bum”. So instead of firing up Visual Studio and getting stuck into the juciy task of writing a speech recognition program…. I typed “speech recognition” into the start menu of my windows 7 computer.   And wow!  I’ve been playing with it for the last 40 minutes or so and have been most impressed.   Dictation wise it certainly misses stuff or gets the wrong words, but I did the training and it certainly improved. But what I’m enjoying is controlling windows. for instance, to start this blog entry  I said “Open Writer”  and it worked no problem.    In fact after I muddled my way through getting going with speech recognition I enjoyed saying “Open notepad” … “close”  over and over again. It allows you to click anywhere on the screen, just say “mousegrid”   and a 1-9 numbered grid comes up,  say a number and it puts a smaller 1-9 numbered grid, and you hone in, till the middle square is on a place you want to click, then you say “click” or “double click”.  if you want to enter a key, say “Press Tab”  for example.   inside programs it understands menu entries.  In fact, while writing this I just said “File”  “Save” and it happily saved. I think I will play around with this for a while more and try it out in visual studio.   Might be quite good for being able to do menu entries instead of grabbing for my mouse…. can keep my hands on the keyboard. ok, wasn’t the first post I wanted to do on geeks with blogs! but hey…   will do some techy posts soon.

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• SSIS Catalog, Windows updates and deployment failures due to System.Core mismatch

  - by jamiet

  This is a heads-up for anyone doing development on SSIS. On my current project where we are implementing a SQL Server Integration Services (SSIS) 2012 solution we recently encountered a situation where we were unable to deploy any of our projects even though we had successfully deployed in the past. Any attempt to use the deployment wizard resulted in this error dialog: The text of the error (for all you search engine crawlers out there) was: A .NET Framework error occurred during execution of user-defined routine or aggregate "create_key_information": System.IO.FileLoadException: Could not load file or assembly 'System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) ---> System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) System.IO.FileLoadException: System.IO.FileLoadException:     at Microsoft.SqlServer.IntegrationServices.Server.Security.CryptoGraphy.CreateSymmetricKey(String algorithm)    at Microsoft.SqlServer.IntegrationServices.Server.Security.CryptoGraphy.CreateKeyInformation(SqlString algorithmName, SqlBytes& key, SqlBytes& IV) . (Microsoft SQL Server, Error: 6522) After some investigation and a bit of back and forth with some very helpful members of the SSIS product team (hey Matt, Wee Hyong) it transpired that this was due to a .Net Framework fix that had been delivered via Windows Update. I took a look at the server update history and indeed there have been some recently applied .Net Framework updates: This fix had (in the words of Matt Masson) “somehow caused a mismatch on System.Core for SQLCLR” and, as you may know, SQLCLR is used heavily within the SSIS Catalog. The fix was pretty simple – restart SQL Server. This causes the assemblies to be upgraded automatically. If you are using Data Quality Services (DQS) you may have experienced similar problems which are documented at Upgrade SQLCLR Assemblies After .NET Framework Update. I am hoping the SSIS team will follow-up with a more thorough explanation on their blog soon. You DBAs out there may be questioning why Windows Update is set to automatically apply updates on our production servers. We’re checking that out with our hosting provider right now You have been warned! @Jamiet

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• how to parse a Date string to java.Date

  - by hguser

  Hi: I have a date string and I wang to parse it to normal date use the java Date API,the following is my code: public static void main(String[] args) { String date="2010-10-02T12:23:23Z"; String pattern="yyyy-MM-ddThh:mm:ssZ"; SimpleDateFormat sdf=new SimpleDateFormat(pattern); try { Date d=sdf.parse(date); System.out.println(d.getYear()); } catch (ParseException e) { // TODO Auto-generated catch block e.printStackTrace(); } } However I got a exception:java.lang.IllegalArgumentException: Illegal pattern character 'T' So I wonder if i have to split the string and parse it manually? BTW, I have tried to add a single quote character on either side of the T: String pattern="yyyy-MM-dd'T'hh:mm:ssZ"; It also does not work.

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• IIS 6 session timing out a lot quicker than expected

  - by Echiban

  I am working with an web application that has its sessions timing out a lot quicker than expected. We expected a timeout of 15 minutes but it's timing out at 3-4 minutes. Info about environment: IIS6 classic ASP / COM+ app timeout OK on current PROD, much quicker in dev / QA environments We already disabled app pool recycling, and even put IIS in isolation mode - no effect HTTP err log doesn't display any lines when session times out We've done a close comparison of PROD and DEV / QA environments, and given we use virtual machines on all of them, settings should be preserved. I tried to find IIS blog notes from David Wang but many of them now have HTTP 404 errors, and I don't know what else to do. Please help! At the very least, is there a way to get IIS to log every time a session expires? At the very least some means of logging / debugging IIS would be useful. Thanks in advance.

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• The Social Business Thought Leaders

  - by kellsey.ruppel

  Enterprise Gamification, Big Data, Social Support, Total Customer Experience, Pull Organizations, Social Business. Are these purely the latest buzzwords to enter the market or significant trends that companies should keep an eye on? Oracle recently sponsored and presented at the 5th Social Business Forum, one of the largest European events on the use of social media as a business tool and accelerator. Through the participation of dozens of practitioners, experts and customer success stories, the conference demonstrated how a perfect storm of technology, management and cultural change is pushing peer-to-peer conversations deep into business processes. It is clear that Social Business is serving as a new propellant of agility, efficiency and reactivity. According to Deloitte and MIT what we have learned to call Social Business is considered important in the next 3 years by 86% of managers (see Social Business: What Are Companies Really Doing?, MIT Sloan Management Review and Deloitte). McKinsey further estimates the value that can be unlocked in terms of knowledge-worker productivity, consumer insights, product co-creation, improved sales, marketing and customer service up to $1300B (See The social economy: Unlocking value and productivity through social technologies, McKinsey Global Institute). This impacts any industry, with the strongest effects seen in Media & Entertainment, Technology, Telcos and Education. For those not able to attend the Social Business Forum and also for the many friends that joined us in Milan, we decided to keep the conversation going by extracting some golden nuggets from the perspective of five of the most well-known thought-leaders in this space. Starting this week you will have the chance to view: John Hagel (Author of the Power of Pull and Co-Chairman Center for the Edge at Deloitte & Touche) Christian Finn (Senior Director, WebCenter Evangelist at Oracle) Steve Denning (Author of The Radical Management and Independent Management Consulting Professional) Esteban Kolsky (Principal & Founder at ThinkJar) Ray Wang (Principal Analyst & CEO at Constellation Research) Stay tuned to hear: How pull organizations are addressing some of the deepest challenges impacting the market. How to integrate social into existing infrastructure and processes. How to apply radical management to become more agile and profitable. About the importance of gamification as an engagement lever. The first interview with John Hagel will be published tomorrow. Don't miss it and the entire series!

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• COM+/Desktop Heap errors in IIS affecting sites at random?

  - by tresstylez

  We have a Win2K3 server that is hosting 30+ sites. Each site is configured to have its own unique application pool -- so that we can manually recycle specific sites if needed and not kill sessions for the others. From what I've read, the consequence of this type of setup is that each application pool worker process gets allocated a Desktop Heap (normally 512 kb's) and we limit the number of app pools we can serve. http://blogs.msdn.com/b/david.wang/archive/2006/01/25/security-considerations-of-usesharedwpdesktop-on-iis6.aspx PROBLEM: What we're seeing is that occasionally COM+ errors get triggered, presumably by hitting our 512 kb limit of the desktop heap -- and certain sites become unresponsive (or have errors) until we manually recycle that specific app pool. I know that I can increase the desktop heap limit to 1024, and make other tweaks/tunes, but I've been tasked with finding out what exactly causes one site's heap to max out as opposed to another. It seems that when we start seeing COM+ errors, the sites it affects are random -- small sites or big sites (heavier used). Is it based on process id? Traffic? Any pointers on understanding this a little more would be excellent. Thanks! jg

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• Expert F# &ndash; Pattern Matching with Adam and Eve

  - by MarkPearl

  So I am loving my Expert F# book. I wish I had more time with it, but the little time I get I really enjoy. However today I was completely stumped by what the book was trying to get across with regards to pattern matching. On Page 38 – Chapter 3, it briefly describes F# option values. On this page it gives the code snippet along the code lines below and then goes on to speak briefly about pattern matching... open System type 'a option = | None | Some of 'a let people = [ ("Adam", None); ("Eve", None); ("Cain", Some("Adam", "Eve")); ("Abel", Some("Adam", "Eve")) ] let showParents(name, parents) = match parents with | Some(dad, mum) -> printfn "%s has father %s, mother %s" name dad mum | None -> printfn "%s has no parents!" name Console.WriteLine(showParents("Adam", None))   Originally when I read this code I think I misunderstood the purpose of the example code. I for some reason thought that the showParents function would magically be parsing the people array and looking for a match of name and then showing the parents. But obviously it cannot do this since there is no reference to the people array in the showParents method. After rereading the page I realized that I had just combined the two segments of code together, possibly incorrectly, and that a better example would have been to have a code snippet like the following. let showParents(name, parents) = match parents with | Some(dad, mum) -> printfn "%s has father %s, mother %s" name dad mum | None -> printfn "%s has no parents!" name Console.WriteLine(showParents("Adam", None)) Console.WriteLine(showParents("Cain", Some("Adam", "Eve"))) Console.ReadLine()   However, what if I wanted to have a function that was passed a list of people and a name would then show the parents of the name if there were any, and if not would show that they had no parents… so that doesnt seem to difficult does it… lets look at my very unoptimized noob F# code to try and achieve this… open System let people = [ ("Adam", None); ("Eve", None); ("Cain", Some("Adam", "Eve")); ("Abel", Some("Adam", "Eve")) ] // // returns the name of the person // let showName(person : string * (string * string) option) = let name = fst(person) name // // Returns a string with the parents details or not // let showParents(itemData : string * (string * string) option) = let name = fst(itemData) let parents = snd(itemData) match parents with | Some(dad, mum) -> "Father " + dad + " and Mother " + mum | None -> "Has no parents!" // // Prints the details // let showDetails(person : string * (string * string) option) = Console.WriteLine(showName(person)) Console.WriteLine(showParents(person)) // // Check if the name matches the first portion of person // if so, return true, else return false // let nameMatch(name : string , person : string * (string * string) option) = match name with | x when x = fst(person) -> true | _ -> false // // Searches an array of people and looks for a match of names // let findPerson(name : string, people : (string * (string * string) option) list) = let o = Seq.tryFind(fun x -> nameMatch(name, x)) people if Option.isSome o then o else Option.None // // Try and find a person, if found show their details // else show no match // let FoundPerson = findPerson("Cain", people) match FoundPerson with | None -> Console.WriteLine("Not found") | Some(x) -> showDetails(x) Console.ReadLine() So, my code isn’t the cleanest but it did teach me a bit more F#. The area that I learnt about was the option keyword. The challenge being, if a match of the name isn’t found – and if a name is found but the person doesn’t have parents it should react accordingly. I’m pretty sure I can optimize this code quite a bit more and I think I may come back to it sometime in the future and relook at it, but for now at least I was able to achieve what I wanted.. and my brain has gone just that wee little bit more functional.

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• Java Playing Cards Game Framework

  - by isme

  My friends and I at uni love playing Shithead into the wee hours. But soon we graduate and will leave town, so probably won't get together for a game for a while. I want to develop a Java app we can use to play Shithead and our other favorites over a network. An app like this already exists, but is ugly, buggy and does not support our house rules. The source is available, but is such a mess that I would really rather start from scratch than try to refactor it! Building my game using some standard playing card api or framework, if such a thing exists, would be better than starting from scratch. The answer to a similar SO question was to use the JPC-API, which allegedly provides basic playing card services and rendering. But this Sourceforge project currently makes available no files or source code! Is there an alternative, or somewhere else to find this framework? Soon I will need help with the following as well: Lobby services (finding other players) Gaming network protocol (to communicate moves between players) Gaming theory (to write the computer opponent) Winning condition detection Game UI development

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• The "first past the post election" query problem

  - by MPelletier

  This problem may seem like school work, but it isn't. At best it is self-imposed school work. I encourage any teachers to take is as an example if they wish. "First past the post" elections are single-round, meaning that whoever gets the most votes win, no second rounds. Suppose a table for an election. CREATE TABLE ElectionResults ( DistrictHnd INTEGER NOT NULL, PartyHnd INTEGER NOT NULL, CandidateName VARCHAR2(100) NOT NULL, TotalVotes INTEGER NOT NULL, PRIMARY KEY DistrictHnd, PartyHnd); The table has two foreign keys: DistrictHnd points to a District table (lists all the different electoral districts) and PartyHnd points to a Party table (lists all the different political parties). I won't bother with other tables here, joining them is trivial. This is just a wee bit of context. The question: What SQL query will return a table listing the DistrictHnd, PartyHnd, CandidateName and TotalVotes of the winners (max votes) in each District? This does not suppose any particular database system. If you wish to stick to a particular implementation of SQL, go the way of SQLite and MySQL. If you can devise a better schema (or an easier one), that is acceptable too. Criteria: simplicity, portability to other databases.

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