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  • Podcast Show Notes: The Role of the Cloud Architect

    - by Bob Rhubart
    Ron Batra James Baty If you want to understand what a cloud architect does, what better way than to talk to people in that role? In this program that’s exactly what we’ll do. Joining me for this conversation are cloud architects Ron Batra and Dr. James Baty. Ron is an Oracle ACE Director and product director for cloud computing at AT&T , and Jim is Vice President of Oracle’s Global Enterprise Architecture Program . This interview was recorded on June 12, 2012. The Conversation Listen to Part 1: How cloud computing is driving the supply-chaining of IT and the democratization of the activity of architecture. Listen to Part 2 (July 12): A discussion of DevOps, cloud computing, and the increasing velocity of IT. Listen to Part 3 (July 19): Why architects need to up their game to thrive and succeed in a cloud-driven world. Coming Soon A conversation about the International SOA, Cloud & Service Technology Symposium with a panel that features Thomas Erl and several Oracle community members who will be presenting at that event.

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  • Tackling Security and Compliance Barriers with a Platform Approach to IDM: Featuring SuperValu

    - by Darin Pendergraft
    On October 25, 2012 ISACA and Oracle sponsored a webcast discussing how SUPERVALU has embraced the platform approach to IDM.  Scott Bonnell, Sr. Director of Product Management at Oracle, and Phil Black, Security Director for IAM at SUPERVALU discussed how a platform strategy could be used to formulate an upgrade plan for a large SUN IDM installation. See the webcast replay here: ISACA Webcast Replay (Requires Internet Explorer or Chrome) Some of the main points discussed in the webcast include: Getting support for an upgrade project by aligning with corporate initiatives How to leverage an existing IDM investment while planning for future growth How SUN and Oracle IDM architectures can be used in a coexistance strategy Advantages of a rationalized, modern, IDM Platform architecture ISACA Webcast Featuring SuperValu - Tackling Security and Compliance Barriers with a Platform Approach to Identity Management from OracleIDM  

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  • ArchBeat Top 10 for November 18-24, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 18-24, 2012. One-Stop Shop for over 200 On-Demand Oracle Webcasts Webcasts can be a great way to get information about Oracle products without having to go cross-eyed reading yet another document off your computer screen. Oracle's new Webcast Center offers selectable filtering to make it easy to get to the information you want. Yes, you have to register to gain access, but that process is quick, and with over 200 webcasts to choose from you know you'll find useful content. Oracle SOA Suite 11g PS 5 introduces BPEL with conditional correlation for aggregation scenarios | Lucas Jellema An extensive, detailed technical post from Oracle ACE Director Lucas Jellema. Oracle Utilities Application Framework V4.2.0.0.0 Released | Anthony Shorten Principal Product Manager Anthony Shorten shares an overview of the changes implemented in the new release. Fault Handling and Prevention - Part 1 | Guido Schmutz and Ronald van Luttikhuizen In this technical article, part one of a four part series, Oracle ACE Directors Guido Schmutz and Ronald van Luttikhuizen guide you through an introduction to fault handling in a service-oriented environment using Oracle SOA Suite and Oracle Service Bus. Oracle BPM Process Accelerators and process excellence | Andrew Richards "Process Accelerators are ready-to-deploy solutions based on best practices to simplify process management requirements," says Capgemini's Andrew Richards. "They are considered to be 'product grade,' meaning they have been designed; engineered, documented and tested by Oracle themselves to a level that they can be deployed as-is for a solution to a problem or extended as appropriate for a particular scenario." Videos: Getting Started with Java Embedded | The Java Source Interested in Java Embedded? You'll want to check out these videos provided Tori Weildt, including interviews with Oracle's James Allen and Kevin Smith, recorded at ARM TechCon. JPA SQL and Fetching tuning ( EclipseLink ) | Edwin Biemond Oracle ACE Edwin Biemond's post illustrates how to "use the department and employee entity of the HR Oracle demo schema to explain the JPA options you have to control the SQL statements and the JPA relation Fetching." Devoxx 2012 Trip Report - clouds and sunshine | Markus Eisele Oracle ACE Director Markus Eisele shares an extensive and entertaining account of his experience at Devoxx 2012. Towards Ultra-Reusability for ADF - Adaptive Bindings | Duncan Mills "The task flow mechanism embodies one of the key value propositions of the ADF Framework," says Duncan Mills. "However, what if we could do more? How could we make task flows even more re-usable than they are today?" As you might expect, Duncan has answers for those questions. Java Specification Requests in Numbers | Markus Eisele Oracle ACE Director Markus Eisele shares some interesting data culled from the Java Community Process site. Thought for the Day "You can't have great software without a great team, and most software teams behave like dysfunctional families." — Jim McCarthy Source: SoftwareQuotes.com

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  • Archbeat Link-O-Rama Top 10 Facebook Faves - June 16-22, 2013

    - by Bob Rhubart
    2,819 people now follow OTN ArchBeat on Facebook. These are the Top 10 most popular items shared there for the week of June 16-22, 2013. Getting started with Java EE 7: Hands-on in 10 minutes | Lucas Jellema Oracle ACE Director and prolific blogger Lucas Jellema offers his take on the Java EE7 release and shares tips and resources to help you on your way. Not ‘how’ but ‘why’ should you upgrade to JDeveloper & ADF 11.1.1.7.0 | Chris Muir Oracle ACE Director Tim Hall and Oracle ADF Product Manager Chris Muir collaborated on this dialog that just might help you in your decision. OTN Architect Day: Cloud Computing - July 9, Redwood Shores, CA You won't need 3D glasses to see the technical sessions at OTN Architect Day: Cloud Computing, July 9, 2013. Redwood Shores, CA. It's free! It's live! Register now! Video: Frédéric Desbiens: Bringing Java to On-Device iOS and Android Apps (QCon NYC 2013) Oracle Application Development Tools product manager Frédéric Desbiens recaps his QCon New York presentation about how Java developers can leverage existing skills to develop enterprise mobile applications. OEPE 12.1.1.2.2 with GlassFish Tools released | Peter Benedikovic Peter Benedikovic's brief post offers an overview of some of the features in the new version of Oracle Enterprise Pack for Eclipse, released in conjunction with the release of Java EE 7. Oracle Enterprise Manager 12c Configuration Best Practices (Part 2 of 3) | Bethany Lapaglia Part 2 of Beth Lapaglia's 3-part series on the most commonly implemented configuration changes to improve performance and operation of a large Enterprise Manager 12c environment focuses on recommended WebLogic Server changes. Video: Doug Clarke: Polyglot Persistence: From NoSQL to HTML5 (QCon NYC 2013) Doug Clarke, EclipseLink Project Lead and Oracle Director of Product Management gives a very condensed version of his QCon New York presentation on "Polyglot Persistence: From NoSQL to HTML5." Podcast Show Notes: DevOps, Cloud, and Role Creep - Part 2 Automation and innovation had a huge impact on the manufacturing jobs of years gone by. Is something similar happening to some IT jobs? Oracle ACE Directors Ron Batra, Basheer Khan, and Cary Millsap discuss what's happening in part 2 of this 3-part podcast. Video: Reza Rahman: Building Java HTML5/WebSocket Applications with JSR 356 (QCon NYC 2013) Java EE/GlassFish evangelist Reza Rahman talks about how WebSocket provides "the basis for a new generation of interactive and live Web applications" for mobile developers. Lessons from Fusion HCM Implementations | Tim Warner Oracle ACE Tim Warner shares summaries of the Fusion HCM implementation experiences of several companies, as detailed in presentations at the 2013 Oracle HCM Users Group Conference. Thought for the Day "If the mind really is the finest computer, then there are a lot of people out there who need to be rebooted." — Tim Bryce Source: softwarequotes.com

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  • Google I/O 2010 - Keynote Day 1

    Google I/O 2010 - Keynote Day 1 Google I/O 2010 - Keynote Day 1 Video footage from Day 1 keynote at Google I/O 2010 Vic Gundotra, Engineering Vice President, Google Sundar Pichai, Vice President, Product Management, Google Charles Pritchard, Founder, MugTug Jim Lanzone, CEO, Clicker Mike Shaver, VP Engineering, Mozilla Corporation Håkon Wium Lie, CTO, Opera Software Kevin Lynch, CTO, Adobe Systems Terry McDonell, Editor, Sports Illustrated Group Lars Rasmussen, Manager, Google Wave David Glazer, Engineering Director, Google Paul Maritz, President & CEO, VMware Ben Alex, Senior Staff Engineer, SpringSource Division of VMware, Bruce Johnson, Engineering Director, Google Kevin Gibbs, Software Engineer, Google For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 2 1 ratings Time: 02:05:08 More in Science & Technology

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  • Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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  • Managing the Transition to IFRS

    As countries around the world announce and begin their move to adopting IFRS what can companies learn from those that have already travelled this path? Nigel Youell, Product Marketing Director for Performance Management Applications at Oracle talks to David Jones, Director at PWC, who has worked with multi-national companies across Europe helping them to make this transition and to improve their financial reporting in the process. This podcast offers those who have not yet started, or are currently undertaking, the IFRS journey the chance to learn from David's considerable experience on how to make IFRS an opportunity for improvement rather than just an enforced change.

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  • Oracle Weblogic 12c Launch

    - by Robert Baumgartner
    Am 1. Dezember 2011 wird Oracle WebLogic Server 12c weltweit vorgestellt. Um 19:00 findet ein Execuite Overview mit Hasan Rizvi, Senior Vice President, Product Development, statt. Um 20:00 findet ein Developer Deep-Dive mit Will Lyons, Director, Oracle WebLogic Server Product Management, statt. The new release of Oracle WebLogic Server is: • Designed to help customers seamlessly move into the public or private cloud with an open, standards-based platform • Built to drive higher value for customers’ current infrastructure and significantly reduce development time and cost • Enhanced with transformational platforms and technologies such as Java EE 6, Oracle’s Active GridLink for RAC, Oracle Traffic Director, and Oracle Virtual Assembly Builder Hier geht es zur Anmeldung: Anmeldung

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  • How to Integrate Cloud Applications with Oracle SOA Suite

    - by Bruce Tierney
    Having seen a preview of the slides of this upcoming Oracle OpenWorld session on Tuesday Oct 2nd at 11:45 at Moscone West 3003, I'm definitely looking forward to this deep-dive view into cloud integration.  Oracle's Senior Director of Product Management Rajesh Raheja will cover what's involved with cloud integration and provide technical solutions for how to integrate with Oracle cloud applications such as Oracle Fusion, RightNow as well as third party applications like Salesforce. Here is a screenshot from the draft presentation: Also presenting will be a Geeta Pyne, Director of Middleware for BMC to discuss how they have used Oracle SOA Suite for Cloud Integration.

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  • Tuesday at Oracle OpenWorld 2012 - Must See Session: “Oracle Fusion Applications: Best Practices in Integration Design Patterns”

    - by Lionel Dubreuil
    Don’t miss this “CON8685 - Oracle Fusion Applications: Best Practices in Integration Design Patterns “ session: Speakers: Rajesh Raheja - Senior Director, Development, Oracle Ravi Sankaran - Director, Applications Development, Oracle Date: Tuesday, Oct 2 Time: 1:15 PM - 2:15 PM Location: Palace Hotel - Telegraph Oracle Fusion Applications provide various ways to integrate their functional capabilities with other Oracle applications as well as third-party and legacy applications. In this session, you will learn the patterns used when communicating with Oracle Fusion Applications with a SOA approach. It addresses items related to identifying the integration artifacts available, also known as assets, in Oracle Enterprise Repository; how to invoke synchronous and asynchronous Web services; importing and exporting bulk data; and any integration issues to look out for. The patterns will be applicable to on-premises and SaaS/cloud deployment modes and are indicated as such. Objectives for this session are to: Highlight the various ways to integrate with Oracle Fusion Applications Showcase use of Oracle Fusion Middleware technologies for integration Describe best practices and design patterns for integration

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  • Dec. 6 Webcast: See the New UI for JD Edwards

    - by Theresa Hickman
    When: Dec. 6, 2011 Time: 8:00am PST What: Live webcast and demo Tune into this live webcast to see the just completed new JD Edwards EnterpriseOne User Interface. This is one of the most significant releases with a massive number of feature innovations for users and system administrators. We are looking forward to demonstrating the new User Interface and Tools. The following panel of experts will be available to answer all your questions: Lyle Ekdahl – Oracle Group Vice President Gary Grieshaber – Oracle Strategy Senior Director Brian Stanz – Oracle Development Senior Director Click here to register. Note: You must pre-register for this event.

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  • Tuesday at Oracle OpenWorld 2012 - Must See Session: “Oracle Fusion Applications: Best Practices in Integration Design Patterns”

    - by Lionel Dubreuil
    Don’t miss this “CON8685 - Oracle Fusion Applications: Best Practices in Integration Design Patterns “ session: Speakers: Rajesh Raheja - Senior Director, Development, Oracle Ravi Sankaran - Director, Applications Development, Oracle Date: Tuesday, Oct 2 Time: 1:15 PM - 2:15 PM Location: Palace Hotel - Telegraph Oracle Fusion Applications provide various ways to integrate their functional capabilities with other Oracle applications as well as third-party and legacy applications. In this session, you will learn the patterns used when communicating with Oracle Fusion Applications with a SOA approach. It addresses items related to identifying the integration artifacts available, also known as assets, in Oracle Enterprise Repository; how to invoke synchronous and asynchronous Web services; importing and exporting bulk data; and any integration issues to look out for. The patterns will be applicable to on-premises and SaaS/cloud deployment modes and are indicated as such. Objectives for this session are to: Highlight the various ways to integrate with Oracle Fusion Applications Showcase use of Oracle Fusion Middleware technologies for integration Describe best practices and design patterns for integration

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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • OTN Virtual Technology Summit - July 9 - Middleware Track

    - by OTN ArchBeat
    The Architecture of Analytics: Big Time Big Data and Business Intelligence This four-session track, part of the free OTN Virtual Technology Summit on July 9, will present a solution architect's perspective on how business intelligence products in Oracle's Fusion Middleware family and beyond fit into an effective big data architecture, offering insight and expertise from Oracle ACE Directors and product team experts specializing in business Intelligence to help you meet your big data business intelligence challenges. Register now! Sessions Oracle Big Data Appliance Case Study: Using Big Data to Analyze Cancer-Genome Relationships Tom Plunkett, Lead Author of the Oracle Big Data Handbook What does it take to build an award winning Big Data solution? This presentation takes a deep technical dive into the use of the Oracle Big Data Appliance in a project for the National Cancer Institute's Frederick National Laboratory for Cancer Research. The Frederick National Laboratory and the Oracle team won several awards for analyzing relationships between genomes and cancer subtypes with big data, including the 2012 Government Big Data Solutions Award, the 2013 Excellence.Gov Finalist for Innovation, and the 2013 ComputerWorld Honors Laureate for Innovation. [30 mins] Getting Value from Big Data Variety Richard Tomlinson, Director, Product Management, Oracle Big data variety implies big data complexity. Performing analytics on diverse data typically involves mashing up structured, semi-structured and unstructured content. So how can we do this effectively to get real value? How do we relate diverse content so we can start to analyze it? This session looks at how we approach this tricky problem using Endeca Information Discovery. [30 mins] How To Leverage Your Investment In Oracle Business Intelligence Enterprise Edition Within a Big Data Architecture Oracle ACE Director Kevin McGinley More and more organizations are realizing the value Big Data technologies contribute to the return on investment in Analytics. But as an increasing variety of data types reside in different data stores, organizations are finding that a unified Analytics layer can help bridge the divide in modern data architectures. This session will examine how you can enable Oracle Business Intelligence Enterprise Edition (OBIEE) to play a role in a unified Analytics layer and the benefits and use cases for doing so. [30 mins] Oracle Data Integrator 12c As Your Big Data Data Integration Hub Oracle ACE Director Mark Rittman Oracle Data Integrator 12c (ODI12c), as well as being able to integrate and transform data from application and database data sources, also has the ability to load, transform and orchestrate data loads to and from Big Data sources. In this session, we'll look at ODI12c's ability to load data from Hadoop, Hive, NoSQL and file sources, transform that data using Hive and MapReduce processing across the Hadoop cluster, and then bulk-load that data into an Oracle Data Warehouse using Oracle Big Data Connectors. We will also look at how ODI12c enables ETL-offloading to a Hadoop cluster, with some tips and techniques on real-time capture into a Hadoop data reservoir and techniques and limitations when performing ETL on big data sources. [90 mins] Register now!

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  • In Technology, Ignorance is NOT Bliss

    - by Tanu Sood
    Author: Debra Lilley, ACE Director, UK Proof I’m not technical -  I’ve just finished a Latin America tour with OTN and a funny thing happened that I want to share with you; because it is quite a good analogy for how many of us use technology today and you know how I love analogies. In Costa Rica we had a really long journey up through the mountains to where our conference was to be. The road was windy and narrow and once it got dark there was no scenery to see, boredom set in. At one stage I looked at my watch to see the time, but in the dark I couldn’t make it out, so I thought I would be clever and use the torch in my smartphone! Even though as soon as I switched on the phone it showed the time, I ignored it and used the torch to read my watch. That’s us when we pay maintenance on software, ask for enhancements, and either chose not to upgrade or as I have seen so many times, upgrade but don’t use the new features. I know there are always other factors not least the upgrade costs themselves but in the later releases of all the Oracle family of applications Oracle have done a lot to make the interoperability of them with Oracle Fusion Middleware more successful and in many cases for the first time. My heritage is Oracle E Business Suite (EBS) and the availability of Oracle Weblogic for EBS is fantastic for an Oracle powered organisation that can move away from supporting multiple flavours of application server. The same release made available  - the no downtime patching that Oracle Database 11g introduced with Edition Based Redefinition. I am not saying you must use these features but you must be aware of what each release of your application brings and make a business based decision as to whether it is for you or not. I like to have a simple spreadsheet of features with no-value, nice-to-have, must-have ratings, but make the spreadsheet cumulative so that when you do upgrade you have all the features listed you previously didn’t take up. That way you can avoid the ‘using your phone to read your watch’ scenario. About the Author: Debra Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts  

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  • OTN APAC Tour 2012: Bangkok, Thailand - RECAP

    - by Mike Dietrich
    Thanks to everybody who did attend at the OTN APAC Tour in Bangkok on Monday, Oct 21. It was a pleasure for me to be back in Bangkok again even though I didn't have much time again due to my overnight flight to Seoul after the workshop. But thanks for your questions - I will follow up as soon as I'm getting back home. And thanks to Francisco Alvarez, Oracle ACE Director from New Zealand, for inviting me. It was a pleasure presenting together with Francisco, Kamran Nagayev, Oracle ACE Director from Azerbaidjan and Tanakorn Tavornsasnavong from Bangkok. I have learned a lot during that day. In case you'd like to download my presentations from this day please find theme via this link. You may access the other slides on either the local OTN page or get them directly from Francisco's blog and Kamran's blog (and you'll find a lot of excellent and helpful articles there as well). And many thanks to the local OTN group organizing the entire event so well   Hope to see you soon again

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  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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  • Copies of GameScene created when called additional times

    - by Orin MacGregor
    I have a game with a level select managed by a SceneManager, which basically just uses ReplaceScene. The first time I load a level everything works fine. On subsequent calls, for example: completing the level and continuing to the next, things blow up. The level loads fine, but when I try to pan the map or try to move the player the game crashes. Debugging through I found that there are multiple occurrences of self and related children like player and mapLayer. As a test, I put this code in my ccTouchesBegan: NSLog(@"test %i", [self retainCount]); The first time a level is loaded, it gives: test 2 The second time I load a level it gives: test 2 test 1 as in it spits out both values by looping through twice, not just appending an output to the last. It continues with this pattern for each subsequent load. So the third time will give 2 1 1. Particular code that causes the game to crash involve calling _tileMap.tileSize because there is a second GameScene with a tileMap that was supposedly destroyed, so it has tileSize and mapSize of 0. I noticed dealloc doesn't really ever get called, so I tried to manage some things with -(void) onExit -(void) onExit { [self unscheduleAllSelectors]; [_player stopAllActions]; //stop any animations just in case. normally handled in ccTouchesEnded [self removeAllChildrenWithCleanup:YES]; } I never replace the GameScene while I'm in a GameScene; if the level is completed it goes to a GameOver scene, or I use a back button that goes to the LevelSelect scene. This is [the relevant parts of] my init, in case something like the adding of children matters: -(id) init { _mapLayer = [CCLayer node]; //load data for level GameData *gameData = [GameDataParser loadData]; int selectedChapter = gameData.selectedChapter; int selectedLevel = gameData.selectedLevel; Levels *chapterLevels = [LevelParser loadLevelsForChapter:selectedChapter]; //loop until we get selected level, then do stuff for (Level *level in chapterLevels.levels) { if (level.number == selectedLevel) { //load the level map _tileMap = [CCTMXTiledMap tiledMapWithTMXFile:level.file]; } } _background = [_tileMap layerNamed:@"Background"]; _foreground = [_tileMap layerNamed:@"Foreground"]; _meta = [_tileMap layerNamed:@"Meta"]; _meta.visible = NO; //initialize Spawn Point object and place player there CCTMXObjectGroup *objects = [_tileMap objectGroupNamed:@"Objects"]; NSAssert(objects != nil, @"'Objects' object group not found"); NSMutableDictionary *spawnPoint = [objects objectNamed:@"SpawnPoint"]; NSAssert(spawnPoint != nil, @"SpawnPoint object not found"); int x = [[spawnPoint valueForKey:@"x"] intValue] / retinaScaling; int y = [[spawnPoint valueForKey:@"y"] intValue] / retinaScaling; //setup animations [[CCSpriteFrameCache sharedSpriteFrameCache] addSpriteFramesWithFile:@"MouseRightAnim_24x21.plist"]; CCSpriteBatchNode *spriteSheet = [CCSpriteBatchNode batchNodeWithFile:@"MouseRightAnim_24x21.png"]; [_mapLayer addChild:spriteSheet z:1]; NSMutableArray *rightAnimFrames = [NSMutableArray array]; for(int i = 1; i <= 3; ++i) { [rightAnimFrames addObject: [[CCSpriteFrameCache sharedSpriteFrameCache] spriteFrameByName: [NSString stringWithFormat:@"MouseRight%d_24x21.png", i]]]; } CCAnimation *rightAnim = [CCAnimation animationWithSpriteFrames:rightAnimFrames delay:0.1f]; self.player = [CCSprite spriteWithSpriteFrameName:@"MouseRight2_24x21.png"]; _player.position = ccp(x, y); self.rightAction = [CCRepeatForever actionWithAction:[CCAnimate actionWithAnimation:rightAnim]]; rightAnim.restoreOriginalFrame = NO; [spriteSheet addChild:_player]; //get map size in pixels mapHeight = _tileMap.contentSize.height; mapWidth = _tileMap.contentSize.width; //setup defaults //this value works well for the calculation later, trial and error really distance = 150; lastGoodDistance = 150; mapScale = 1; [self setViewpointCenter:_player.position]; [_mapLayer addChild:_tileMap]; [self addChild:_mapLayer z:-1]; self.isTouchEnabled = YES; } return self; } And here's the SceneManager code for replacing scenes: +(void) goGameScene { CCLayer *gameLayer = [GameScene node]; [SceneManager go:gameLayer:[GameHUD node]]; } //this is what every call looks like besides the GameScene one above +(void) goLevelSelect { [SceneManager go:[LevelSelect node]:nil]; } +(void) go:(CCLayer *)layer: (CCLayer *)hudLayer { CCDirector *director = [CCDirector sharedDirector]; CCScene *newScene = [SceneManager wrap:layer:hudLayer]; if ([director runningScene]) { [director replaceScene:newScene]; } else { [director runWithScene:newScene]; } } +(CCScene *) wrap:(CCLayer *)layer: (CCLayer *)hudLayer { CCScene *newScene = [CCScene node]; [newScene addChild: layer]; if (hudLayer != nil) { [newScene addChild: hudLayer z:1]; } return newScene; } Any ideas why I'm getting these fatal artifacts? I'm hoping this isn't considered too localized since it basically combines 3 tutorials that anyone could end up following. (Ray Wenderlich Animations, Tim Roadley Scene Manager, Pan and Zoom with Tiled Maps.

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  • search a collection for a specific keyword

    - by icelated
    What i want to do is search a hashset with a keyword.. I have 3 classes... main() Library Item(CD, DVD,Book classes) In library i am trying to do my search of the items in the hashsets.. In Item class is where i have the getKeywords function.. here is the Items class... import java.io.PrintStream; import java.util.Collection; import java.util.*; class Item { private String title; private String [] keywords; public String toString() { String line1 = "title: " + title + "\n" + "keywords: " + Arrays.toString(keywords); return line1; } public void print() { System.out.println(toString()); } public Item() { } public Item(String theTitle, String... theKeyword) { this.title = theTitle; this.keywords = theKeyword; } public String getTitle() { return title; } public String [] getKeywords() { return keywords; } } class CD extends Item { private String artist; private String [] members; // private String [] keywords; private int number; public CD(String theTitle, String theBand, int Snumber, String... keywords) { super(theTitle, keywords); this.artist = theBand; this.number = Snumber; // this.keywords = keywords; } public void addband(String... member) { this.members = member; } public String getArtist() { return artist; } public String [] getMembers() { return members; } // public String [] getKeywords() // { // return keywords; //} public String toString() { return "-Music-" + "\n" + "band: " + artist + "\n" + "# songs: " + number + "\n" + "members: " + Arrays.toString(members) + "\n" + super.toString() // + "keywords: " + Arrays.toString(keywords) + "\n" + "\n" ; } public void print() { System.out.println(toString()); } } class DVD extends Item { private String director; private String [] cast; private int scenes; // private String [] keywords; public DVD(String theTitle, String theDirector, int nScenes, String... keywords) { super(theTitle, keywords); this.director = theDirector; this.scenes = nScenes; // this.keywords = keywords; } public void addmoviecast(String... members) { this.cast = members; } public String [] getCast() { return cast; } public String getDirector() { return director; } // public String [] getKeywords() // { // return keywords; // } public String toString() { return "-Movie-" + "\n" + "director: " + director + "\n" + "# scenes: " + scenes + "\n" + "cast: " + Arrays.toString(cast) + "\n" + super.toString() // + "keywords: " + Arrays.toString(keywords) + "\n" + "\n" ; } public void print() { System.out.println(toString()); } } class Book extends Item { private String author; private int pages; public Book(String theTitle, String theAuthor, int nPages, String... keywords) { super(theTitle, keywords); this.author = theAuthor; this.pages = nPages; // this.keywords = keywords; } public String getAuthor() { return author; } //public String [] getKeywords() // { // return keywords; //} public void print() { System.out.println(toString()); } public String toString() { return "-Book-" + "\n" + "Author: " + author + "\n" + "# pages " + pages + "\n" + super.toString() // + "keywords: " + Arrays.toString(keywords) + "\n" + "\n" ; } } I hope i didnt confuse you? I need help with the itemsForKeyword(String keyword) function.. the first keyword being passed in is "science fiction" and i want to search the keywords in the sets and return the matches.. What am i doing so wrong? Thank you

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  • Flex - Increase timeout on a PHP service function call

    - by Travesty3
    I'm using Flash Builder 4 Beta 2. I have it connecting to a PHP service. The way I set this up was using the wizard, so I didn't actually write the code to connect to it. The service looks like this: package services.flash { import mx.rpc.AsyncToken; import com.adobe.fiber.core.model_internal; import mx.rpc.AbstractOperation; import valueObjects.CustomDatatype8; import valueObjects.NewUsageData; import mx.collections.ItemResponder; import mx.rpc.remoting.RemoteObject; import mx.rpc.remoting.Operation; import com.adobe.fiber.services.wrapper.RemoteObjectServiceWrapper; import com.adobe.fiber.valueobjects.AvailablePropertyIterator; import com.adobe.serializers.utility.TypeUtility; [ExcludeClass] internal class _Super_FLASH extends RemoteObjectServiceWrapper { // Constructor public function _Super_FLASH() { // initialize service control _serviceControl = new RemoteObject(); var operations:Object = new Object(); var operation:Operation; operation = new Operation(null, "sendCommand"); operation.resultType = Object; operations["sendCommand"] = operation; ... } } One of the functions that I'm calling fetches users from a MySQL database. There are about 30,000 users right now. The service seems to timeout when fetching more than around 22,000 rows, I get the "Channel Disconnected before an acknowledgement was received" error. If I call the PHP script from a browser, it fetches them all with no problems at all, however. I have tried increasing the timeout in the PHP script (which didn't work), but obviously this isn't the problem since the browser is able to pull them up with no problems. Is there a way to increase the timeout of the PHP service in Flash Builder? I'm a bit of a noob when it comes to Flash, so please be descriptive. Thanks in advance!

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  • How to add namespaces to a flex AIR project in Flash Builder 4?

    - by milkplus
    In my ant build.xml script I have... <namespace uri="http://ns.foo.com/mxml/2011" manifest="src/manifest.xml"/> <namespace uri="library://ns.adobe.com/flex/spark" manifest="flex_src/spark-manifest.xml"/> <namespace uri="http://www.adobe.com/2006/mxml" manifest="flex_src/mx-manifest.xml"/> That works! But... I'm not sure how to add these namespaces to my project properties in Flash Builder 4 so I can debug. When I try, it changes this line in my .actionScriptProperties <compiler additionalCompilerArguments="-namespace http://ns.foo.com/mxml/2011 src/manifest.xml -namespace=library://ns.adobe.com/flex/spark flex_src/spark-manifest.xml -namespace http://www.adobe.com/2006/mxml flex_src/mx-manifest.xml" autoRSLOrdering="true" copyDependentFiles="true" fteInMXComponents="false" generateAccessible="true" htmlExpressInstall="true" htmlGenerate="false" htmlHistoryManagement="false" htmlPlayerVersionCheck="true" includeNetmonSwc="false" outputFolderPath="bin-debug" sourceFolderPath="src" strict="true" targetPlayerVersion="0.0.0" useApolloConfig="true" useDebugRSLSwfs="true" verifyDigests="true" warn="true"> but gives me a "no default arguments are expected" error. What is the reason for this error? The error location is "Unknown" and seems to refer to these compiler arguments.

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