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• &ldquo;My life at Oracle&rdquo;

  - by cristian.condurache(at)oracle.com

  Hello everybody! My name is Eva and I currently work in Oracle Italy as Sales Programs Manager for the Technology Sales organization. Since 2009, I also proudly represent the Oracle Education Foundation within my country as the Ambassador for Italy. My career path in this amazing company began 5 years ago as a fresh graduate: after various years studying abroad, in Germany and Ireland mainly, I was looking for a valuable and concrete opportunity which could fulfill my energetic spirit. I wanted to develop myself inside a stimulating and “fast” business environment.. and here came Oracle and I really couldn’t ask for anything better!  THE PARTNER EXPERIENCE The first department I had the chance to work into was the Alliances and Channels organization, where I had the opportunity to join a brilliant team of great and visionary guys. I began having the responsibility to analyze and rationalize the portfolio of Oracle business partners and to identify potential cross-area solutions, which had to be highlighted both on the local market and internationally: this ended up with the implementation of the “Partner Community” model, a business environment of selected Oracle partners, specialized on the different technology focus areas. This new concept was then recognized as an EMEA Best Practice and replicated internationally. Having the opportunity to strengthen day after day strategic relationships with several business partners and study the market positioning of their technology solutions, I was given the role to develop the “Oracle Partner Network Innovation Award” in Italy: the EMEA competition encouraging and rewarding proven and successful technology innovations, creating high value for our common customers and generating new business potential. Several Italian partner solutions won different prizes and I decided that it was worth collecting all those valuable projects, winners and short-listed, inside two specific books in order also to provide them an international market visibility: OPN Innovation Award Booklet 2007 and OPN Innovation Award Booklet 2008 Inside the Alliances and Channels department I really had the opportunity to do    amazing things, like for example working side-by-side with one of the most exceptional teams in Oracle I have ever worked with: the EMEA Recruitment Team. Together, in fact, we conceived a brand new business initiative for our partners, called “Oracle Campus Joint Program”. This program was awarded as an EMEA Best Practice and acknowledged by both Italian public institutions and press media. Italy   is currently running its 5th edition.   Briefly, the “Oracle Campus Joint Program” aims at facing the growing issue of lack of  technology competences and skills on the market. By identifying a specific technology area and developing an intensive 4-6 week Oracle University training course and by collaborating with important academic institutes, international “gurus” and professionals, our business partners are able to benefit from a pool of brilliant top talented young consultants and offer them a significant career opportunity. BUSINESS BUT NOT ONLY: THE NO-PROFIT EXPERIENCE OF ORACLE Currently my mission in Oracle is to continue driving the implementation of strategic business development and sales programs for the entire Oracle Technology stack, involving both partners and the end-customers. But as a completely distinguished role from the day-today business, I’m also honored to represent in Italy the charity global organization founded by Oracle - the Oracle Education Foundation - and drive its corporate citizenship and marketing programs. Oracle Education Foundation is an independent charitable organization funded by Oracle and is dedicated to helping students develop 21st century skills through project learning and the use of technology. It provides “ThinkQuest” as a free program to primary and secondary (K12) schools. Just some significant numbers: today 548,000 students/teachers in 47 countries use ThinkQuest and the Oracle Education Foundation partners with 40+ no-profit or government organizations globally. ABOUT MYSELF AND MY INTERESTS About myself…I’m very enthusiastic and positive, trying always to transform difficult issues in challenging opportunities. My day usually begins very early in the morning with running, swimming or when I need to collect some “zen” energies with a yoga session or better with a long walk with my dog. I definitely love animals and generally speaking I’m very keen on environmental issues and try, as much as I can, to carry out a healthy and “planet respectful” lifestyle. My thirst for knowledge pushed me some time ago to begin a new personal challenge: I decided to enroll, dedicating a good part of my free time, for a second university degree: I chose “Neuroeconomics”, an innovative academic path which combines psychology, economics, and neuroscience and studies how people make decisions and the role of the brain when people evaluate these decisions, categorizing risks and rewards and generally interacting with each other. I’ve been very glad to talk about my experience in this article, as working for Oracle is something very stimulating. This company ensures you the opportunity to face new challenges, work with highly talented people and be professionally highlighted also globally. Motivation, good results and innovation is always pursued, recognized and fully supported. Thanks and wish you all an amazing career! If you have any question please contact [email protected]. For our job opportunities, please look at http://campus.oracle.com.   Technorati Tags: EMEA,Oracle Partners,Oracle Campus,Oracle Education,experience,EMEA Recruitment Team

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• Formal Languages, Inductive Proofs &amp; Regular Expressions

  - by MarkPearl

  So I am slogging away at my UNISA stuff. I have just finished doing the initial once non stop read through the first 11 chapters of my COS 201 Textbook - “Introduction to Computer Theory 2nd Edition” by Daniel Cohen. It has been an interesting couple of days, with familiar concepts coming up as well as some new territory. In this posting I am going to cover the first couple of chapters of the book. Let start with Formal Languages… What exactly is a formal language? Pretty much a no duh question for me but still a good one to ask – a formal language is a language that is defined in a precise mathematical way. Does that mean that the English language is a formal language? I would say no – and my main motivation for this is that one can have an English sentence that is correct grammatically that is also ambiguous. For example the ambiguous sentence: "I once shot an elephant in my pyjamas.” For this and possibly many other reasons that I am unaware of, English is termed a “Natural Language”. So why the importance of formal languages in computer science? Again a no duh question in my mind… If we want computers to be effective and useful tools then we need them to be able to evaluate a series of commands in some form of language that when interpreted by the device no confusion will exist as to what we were requesting. Imagine the mayhem that would exist if a computer misinterpreted a command to print a document and instead decided to delete it. So what is a Formal Language made up of… For my study purposes a language is made up of a finite alphabet. For a formal language to exist there needs to be a specification on the language that will describe whether a string of characters has membership in the language or not. There are two basic ways to do this: By a “machine” that will recognize strings of the language (e.g. Finite Automata). By a rule that describes how strings of a language can be formed (e.g. Regular Expressions). When we use the phrase “string of characters”, we can also be referring to a “word”. What is an Inductive Proof? So I am not to far into my textbook and of course it starts referring to proofs and different types. I have had to go through several different approaches of proofs in the past, but I can never remember their formal names , so when I saw “inductive proof” I thought to myself – what the heck is that? Google to the rescue… An inductive proof is like a normal proof but it employs a neat trick which allows you to prove a statement about an arbitrary number n by first proving it is true when n is 1 and then assuming it is true for n=k and showing it is true for n=k+1. The idea is that if you want to show that someone can climb to the nth floor of a fire escape, you need only show that you can climb the ladder up to the fire escape (n=1) and then show that you know how to climb the stairs from any level of the fire escape (n=k) to the next level (n=k+1). Does this sound like a form of recursion? No surprise then that in the same chapter they deal with recursive definitions. An example of a recursive definition for the language EVEN would the 3 rules below: 2 is in EVEN If x is in EVEN then so is x+2 The only elements in the set EVEN are those that be produced by the rules above. Nothing to exciting… So if a definition for a language is done recursively, then it makes sense that the language can be proved using induction. Regular Expressions So I am wondering to myself what use is this all – in fact – I find this the biggest challenge to any university material is that it is quite hard to find the immediate practical applications of some theory in real life stuff. How great was my joy when I suddenly saw the word regular expression being introduced. I had been introduced to regular expressions on Stack Overflow where I was trying to recognize if some text measurement put in by a user was in a valid form or not. For instance, the imperial system of measurement where you have feet and inches can be represented in so many different ways. I had eventually turned to regular expressions as an easy way to check if my parser could correctly parse the text or not and convert it to a normalize measurement. So some rules about languages and regular expressions… Any finite language can be represented by at least one if not more regular expressions A regular expressions is almost a rule syntax for expressing how regular languages can be formed regular expressions are cool For a regular expression to be valid for a language it must be able to generate all the words in the language and no other words. This is important. It doesn’t help me if my regular expression parses 100% of my measurement texts but also lets one or two invalid texts to pass as well. Okay, so this posting jumps around a bit – but introduces some very basic fundamentals for the subject which will be built on in later postings… Time to go and do some practical examples now…

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• Agile Testing Days 2012 – Day 1 – The birth of the #unicorn…

  - by Chris George

  Still riding the high from the tutorial day, I arrived at the conference venue eager to get cracking with the days talks. The opening Keynote was “Disciplined Agile Delivery: The Foundation for Scaling Agile” presented by Scott Ambler. The general ideas behind the methodology such as not re-inventing the wheel, and being goal driven, not prescriptive in how you work certainly struck chords with how we are trying to work in my team. Scott made some interesting observations about how scrum is quite prescriptive and is this really agile? I agreed with quite a few of his points on how what works for one team may not work for another. How a team works should be driven by context and reflection, not process and prescription. However was somewhat dubious about some of the statistics he rolled out towards the end. However, out of this keynote was born something that was to transcend this one presentation. During the talk, Scott mentioned on more than one occasion “In the real world”, and at one point made reference to people living in the land of unicorns and rainbows. The challenge was then laid down on twitter for all speakers to include a unicorn in their presentations… and for the most part this happened! It became an identity for this years conference, and I’m sure something that any attendee will always associate with Agile Testing Days 2012! Following this keynote, I attended “Going agile with Automated GUI Testing – Some personal insights” by Jan Zdunek from codecentric on the vendor track. My speciality is test automation, and in particular GUI testing, so this drew me to this talk more than the others. Thankfully, it was made clear from the very start that this was not peddling any particular product (even though it was on the vendor track), and Jan faithfully stuck to that. Most of the content was not new to me, but it was really comforting to hear someone else with very similar experiences to my own. In particular, things like how GUI testing is hard and is not a silver bullet; how record & replay is NOT a good thing to do (which drew a somewhat inflammatory tweet from an automation company when I tweeted that!). Something that I have started hearing around the place, and has certainly been murmuring at work is to push more of the automation coding onto the developers. After all they are the coding experts. I agree with this to a degree, but I personally enjoy coding and find it very rewarding doing so, therefore I’d be reluctant to give it up. I think there are some better alternatives such as pairing with a developer. Lastly, Jan mentioned, almost in passing, that we should consider virtualisation for gui testing for covering configuration combinations. On my project we’ve been running our win32/.NET GUI tests in cloud virtualisation for a couple of years now… I really should write about that! After lunch the second keynote of the day was by Lisa Crispin and Janet Gregory,”Myths about Agile Testing, De-Bunked”. It started off well… with the two ladies donning Medusa style head bands whilst they disbanding several myths about agile testing! I got the impression that it was perhaps not as slick as they would have liked, but then Janet was suffering with a very sore throat so kept losing her voice. Nevertheless, the presentation was captivating, and they debunked several myths such as : “Testing is dead”, “Testers must write code”, “Agile teams always deliver faster”. I didn’t take many notes for this because it was being recorded, but unfortunately the recordings have not been posted yet so I’ll write more about this when they are. The TestLab was held during a somewhat free for all time during most of the afternoon. It looked intriguing and proved to be one of the surprising experiences of the conference for me. Run by James Lyndsay and Bart Knaack, it consisted of a number of ‘stations’ that offered different testing problems. I opted for testing a mathematical drawing app call Geogebra, the task being to pair up and exploratory test it. After an allotted time, we discussed issues we’d found and decided if we wanted to continue ‘playing’ to which we all agreed! It was fun! The last track talk of the day was “Developers Exploratory Testing – Raising the bar” by Sigge Birgisson. One of the teams at Red Gate have tried Dev or Team exploratory testing a couple of times, and I was really interested to go to the presentation that prompted that. I was not disappointed! Sigge gave a first class presentation, and not only explained what DET was all about, but also how to go about implementing it. Little tips like calling it a ‘workshop’ rather than ‘testing’ I can really see working! Monday evening saw the presentation of the award for the Most Influential Agile Testing Professional Person go to a much deserved Lisa Crispin. The evening was great, with acrobatics, magic and music. My Takeaway Triple from Day 1:  Some of the cool stuff that was suggested in the GUI Testing talk, we are already doing. I should write about that! Testing is not dead! Perhaps testing will become more of a skill than a specific role, but it is certainly not dead. Team/Developer exploratory testing… seems like a no-brainer assuming you have a team who is willing.  Day 2 – Coming soon…

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• BI&EPM in Focus June 2014

  - by Mike.Hallett(at)Oracle-BI&EPM

  Applications Webcast Centre – A Library of Discussion and Research for Best Practice: Achieving Reliable Planning, Budgeting and Forecasting Talent Analytics and Big Data – Is HR ready for the challenge Enterprise Data – The cost of non-quality Customers Josephine Niemiec from ADP talks about Oracle Hyperion Workforce Planning at Collaborate 2014 (link) Video Chris Nelms from Ameren talks about Oracle BI Spend and Procurement Analytics at Collaborate 2014 (link) Video Leggett & Platt Leverages Oracle Hyperion EPM and Demantra (link) Video Pella Corporation Accelerates Close Cycle by Cutting Time for Financial Consolidation from Three Days to Less Than One Day (link) Secretaría General de Administración de Justicia en España Enhances Citizen Services with Near-Real-Time Business Intelligence Gleaned from 500 Databases  (link) Bellco Credit Union Speeds Budget Development by 30%—Gains Insight into Specific Branch and Financial Product Profitability  (link)  Video QDQ media Speeds up Financial Reporting by 24x, Gains Business Agility, and Integrates Seamlessly into Corporate Accounting System  (link) Westfield Group Maximizes Shopping Mall Revenue, Shortens Year-End Financial Consolidation by 75%  (link)  IL&FS Transportation Networks Shortens Financial Consolidation and Reporting Cycle by Eight Days, Gains In-Depth Insight into Business Performance   (link) Angel Trains Optimizes Rail Operations for Purchasing, Sourcing, and Project Management to Meet Challenges of Evolving Rail Industry  (link) Enterprise Performance Management June 11, at Oracle Utrecht, NL: Morning session: Explore Planning and Budgeting in the Cloud (link) June 12, London: PureApps Presents: Best Practice Financial Consolidation and Reporting Workshop (link) July 3, Koln: Oracle Hyperion Business Analytics Roundtable (link) Blog: What's Your Tax Strategy? Automate the Operational Transfer Pricing Process (link) YouTube Video: Automate Tax Reporting with Oracle Hyperion Tax Provision (link) YouTube Video: Introducing Oracle Hyperion Planning’s Tablet Optimized Interface (link) OracleEPMWebcasts @ YouTube (link) Partner webcasts: Wednesday, 4 June, 5.00 GMT - Case Study:  Lessons Learned from Edgewater Ranzal's Internal Implementation of Oracle Planning & Budgeting Cloud Service (PBCS) - Learn more and register here! Thursday, 5 June, 4.00 GMT - Achieving Accountable Care Using Oracle Technology - Learn more and register here! Tuesday, 17 June, 4.00 GMT - Optimizing Performance for Oracle EPM Systems - Learn more and register here! Oracle University Blog: The Coolest Features Available with Oracle Hyperion 11.1.2.3 – Training from OU to help you to best use them (link) Support: Proactive Support: EPM Hyperion Planning 11.1.2.3.500 Using RMI Service [Blog] Proactive Support: Planning and Budgeting Cloud Service Videos (link) Planning and Budgeting Cloud Service (PBCS) 11.1.2.3.410 Patch Bundle [Doc ID 1670981.1] Hyperion Analytic Provider Services 11.1.2.2.106 Patch Set Update [Doc ID 1667350.1] Hyperion Essbase 11.1.2.2.106 Patch Set Update [Doc ID 1667346.1] Hyperion Essbase Administration Services 11.1.2.2.106 Patch Set Update [Doc ID 1667348.1] Hyperion Essbase Studio 11.1.2.2.106 Patch Set Update [Doc ID 1667329.1] Hyperion Smart View 11.1.2.5.210 Patch Set Update [Doc ID 1669427.1] Using HPCM, HSF or DRM Communities (link) Business Intelligence June 12, Birmingham, UK: Oracle Big Data at Work - Use Cases and Architecture (link) June 17, London: Oracle at Cloud & Big Data World Forums (link) June 17, Partner Webcast: Transform your Planning Capabilities with Peloton's CloudAccelerator for Oracle PBCS (link) June 19, London: Oracle at the Whitehall Media Big Data Analytics Conference and Exhibition (link) June 19, London: Partner Event - Agile BI Conference by Peak Indicators [link] June 25, Munich: Oracle Special Day auf der TDWI 2014 Konferenz (link) July 15, London: Oracle Endeca Information Discovery Workshop (link) July 16, London: BI Applications Workshop – Financial Analytics & Procurement Analytics (link) July 17, London: BI Applications Workshop – HR Analytics (link) Milan, Italy: L’Osservatorio Big Data Analytics & Business Intelligence with Politecnico di Milano (link) OBIA 11.1.1.8.1 - Now Available [Blog] What’s New in OBIA 11.1.1.8.1 [Blog] BI Blog: A closer look at Oracle BI Applications 11.1.1.8.1 release (link) Press Release: BI Applications Deliver Greater Insight into Talent and Procurement (link) Support Blog: OBIA 11.1.1.8.1 Upgrade Guide & Documentation (link) YouTube Video: Glenn Hoormann of Ludus talks to us about Oracle Business Intelligence and ERP at Collaborate 2014 (Link) YouTube Video: Performance Architects talks about key BI and Mobile trends, including Endeca at Collaborate 2014 (link) Big Data Blog: 3 Keys for Using Big Data Effectively for Enhanced Customer Experience (link) Big Data Lite Demo VM 3.0 Now Available on OTN BI Blog: Data Relationship Governance - Workflow in a Bottle (link) MDM Blog: Register for Product Data Management Weekly Cloudcasts (link) MDM Blog: Improve your Customer Experience with High Quality Information (link) MDM Blog: Big Data Challenges & Considerations (link) Oracle University: Oracle BI Applications 11g: Implementation using ODI (link) Proactive Support: Monthly Index [Blog] My Oracle Support: Partner Accreditation for Business Analytics Support [Blog] OBIEE 11g Test-to-Production (T2P) / Clone Procedures Guide [Blog] Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• SQL SERVER – CXPACKET – Parallelism – Usual Solution – Wait Type – Day 6 of 28

  - by pinaldave

  CXPACKET has to be most popular one of all wait stats. I have commonly seen this wait stat as one of the top 5 wait stats in most of the systems with more than one CPU. Books On-Line: Occurs when trying to synchronize the query processor exchange iterator. You may consider lowering the degree of parallelism if contention on this wait type becomes a problem. CXPACKET Explanation: When a parallel operation is created for SQL Query, there are multiple threads for a single query. Each query deals with a different set of the data (or rows). Due to some reasons, one or more of the threads lag behind, creating the CXPACKET Wait Stat. There is an organizer/coordinator thread (thread 0), which takes waits for all the threads to complete and gathers result together to present on the client’s side. The organizer thread has to wait for the all the threads to finish before it can move ahead. The Wait by this organizer thread for slow threads to complete is called CXPACKET wait. Note that not all the CXPACKET wait types are bad. You might experience a case when it totally makes sense. There might also be cases when this is unavoidable. If you remove this particular wait type for any query, then that query may run slower because the parallel operations are disabled for the query. Reducing CXPACKET wait: We cannot discuss about reducing the CXPACKET wait without talking about the server workload type. OLTP: On Pure OLTP system, where the transactions are smaller and queries are not long but very quick usually, set the “Maximum Degree of Parallelism” to 1 (one). This way it makes sure that the query never goes for parallelism and does not incur more engine overhead. EXEC sys.sp_configure N'cost threshold for parallelism', N'1' GO RECONFIGURE WITH OVERRIDE GO Data-warehousing / Reporting server: As queries will be running for long time, it is advised to set the “Maximum Degree of Parallelism” to 0 (zero). This way most of the queries will utilize the parallel processor, and long running queries get a boost in their performance due to multiple processors. EXEC sys.sp_configure N'cost threshold for parallelism', N'0' GO RECONFIGURE WITH OVERRIDE GO Mixed System (OLTP & OLAP): Here is the challenge. The right balance has to be found. I have taken a very simple approach. I set the “Maximum Degree of Parallelism” to 2, which means the query still uses parallelism but only on 2 CPUs. However, I keep the “Cost Threshold for Parallelism” very high. This way, not all the queries will qualify for parallelism but only the query with higher cost will go for parallelism. I have found this to work best for a system that has OLTP queries and also where the reporting server is set up. Here, I am setting ‘Cost Threshold for Parallelism’ to 25 values (which is just for illustration); you can choose any value, and you can find it out by experimenting with the system only. In the following script, I am setting the ‘Max Degree of Parallelism’ to 2, which indicates that the query that will have a higher cost (here, more than 25) will qualify for parallel query to run on 2 CPUs. This implies that regardless of the number of CPUs, the query will select any two CPUs to execute itself. EXEC sys.sp_configure N'cost threshold for parallelism', N'25' GO EXEC sys.sp_configure N'max degree of parallelism', N'2' GO RECONFIGURE WITH OVERRIDE GO Read all the post in the Wait Types and Queue series. Additionally a must read comment of Jonathan Kehayias. Note: The information presented here is from my experience and I no way claim it to be accurate. I suggest you all to read the online book for further clarification. All the discussion of Wait Stats over here is generic and it varies from system to system. It is recommended that you test this on the development server before implementing on the production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: DMV, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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• Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

  - by Dana Singleterry

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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• SQL SERVER – An Efficiency Tool to Compare and Synchronize SQL Server Databases

  - by Pinal Dave

  There is no need to reinvent the wheel if it is already invented and if the wheel is already available at ease, there is no need to wait to grab it. Here is the similar situation. I came across a very interesting situation and I had to look for an efficient tool which can make my life easier and solve my business problem. Here is the scenario. One of the developers had deleted few rows from the very important mapping table of our development server (thankfully, it was not the production server). Though it was a development server, the entire development team had to stop working as the application started to crash on every page. Think about the lost of manpower and efficiency which we started to loose.  Pretty much every department had to stop working as our internal development application stopped working. Thankfully, we even take a backup of our development server and we had access to full backup of the entire database at 6 AM morning. We do not take as a frequent backup of development server as production server (naturally!). Even though we had a full backup, the solution was not to restore the database. Think about it, there were plenty of the other operations since the last good full backup and if we restore a full backup, we will pretty much overwrite on the top of the work done by developers since morning. Now, as restoring the full backup was not an option we decided to restore the same database on another server. Once we had restored our database to another server, the challenge was to compare the table from where the database was deleted. The mapping table from where the data were deleted contained over 5000 rows and it was humanly impossible to compare both the tables manually. Finally we decided to use efficiency tool dbForge Data Compare for SQL Server from DevArt. dbForge Data Compare for SQL Server is a powerful, fast and easy to use SQL compare tool, capable of using native SQL Server backups as metadata source. (FYI we Downloaded dbForge Data Compare) Once we discovered the product, we immediately downloaded the product and installed on our development server. After we installed the product, we were greeted with the following screen. We clicked on the New Data Comparision to start our new comparison project. It brought up following screen. Here is the best part of the product, we just had to enter our database connection username and password along with source and destination details and we are done. The entire process is very simple and self intuiting. The best part was that for the source, we can either select database or even backup. This was indeed fantastic feature. Think about this, if you have a very big database, it will take long time to restore on the server. Once it is restored, you will be able to work with it. However, when you are working with dbForge Data Compare it will accept database backup as your source or destination. Once I click on the execute it brought up following screen where it displayed an excellent summary of the data compare. It has dedicated tabs for the what is changing in what table as well had details of the changed data. The best part is that, once we had reviewed the change. We click on the Synchronize button in the menu bar and it brought up following screen. You can see that the screen has very simple straight forward but very powerful features. You can generate a script to synchronize from target to source or even from source to target. Additionally, the database is a very complicated world and there are extensive options to configure various database options on the next screen. We also have the option to either generate script or directly execute the script to target server. I like to play on the safe side and I generated the script for my synchronization and later on after review I deployed the scripts on the server. Well, my team and we were able to get going from our disaster in less than 10 minutes. There were few people in our team were indeed disappointed as they were thinking of going home early that day but in less than 10 minutes they had to get back to work. There are so many other features in  dbForge Data Compare for SQL Server, I am already planning to make this product company wide recommended product for Data Compare tool. Hats off to the team who have build this product. Here are few of the features salient features of the dbForge Data Compare for SQL Server Perform SQL Server database comparison to detect changes Compare SQL Server backups with live databases Analyze data differences between two databases Synchronize two databases that went out of sync Restore data of a particular table from the backup Generate data comparison reports in Excel and HTML formats Copy look-up data from development database to production Automate routine data synchronization tasks with command-line interface Go Ahead and Download the dbForge Data Compare for SQL Server right away. It is always a good idea to get familiar with the important tools before hand instead of learning it under pressure of disaster. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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• Verizon Wireless Supports its Mission-Critical Employee Portal with MySQL

  - by Bertrand Matthelié

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Verizon Wireless, the #1 mobile carrier in the United States, operates the nation’s largest 3G and 4G LTE network, with the most subscribers (109 millions) and the highest revenue ($70.2 Billion in 2011). Verizon Wireless built the first wide-area wireless broadband network and delivered the first wireless consumer 3G multimedia service in the US, and offers global voice and data services in more than 200 destinations around the world. To support 4.2 million daily wireless transactions and 493,000 calls and emails transactions produced by 94.2 million retail customers, Verizon Wireless employs over 78,000 employees with area headquarters across the United States. The Business Challenge Seeing the stupendous rise in social media, video streaming, live broadcasting…etc which redefined the scope of technology, Verizon Wireless, as a technology savvy company, wanted to provide a platform to its employees where they could network socially, view and host microsites, stream live videos, blog and provide the latest news. The IT team at Verizon Wireless had abundant experience with various technology platforms to support the huge number of applications in the company. However, open-source products weren’t yet widely used in the organization and the team had the ambition to adopt such technologies and see if the architecture could meet Verizon Wireless’ rigid requirements. After evaluating a few solutions, the IT team decided to use the LAMP stack for Vzweb, its mission-critical, 24x7 employee portal, with Drupal as the front end and MySQL on Linux as the backend, and for a few other internal websites also on MySQL. The MySQL Solution Verizon Wireless started to support its employee portal, Vzweb, its online streaming website, Vztube, and internal wiki pages, Vzwiki, with MySQL 5.1 in 2010. Vzweb is the main internal communication channel for Verizon Wireless, while Vztube hosts important company-wide webcasts regularly for executive-level announcements, so both channels have to be live and accessible all the time for its 78,000 employees across the United States. However during the initial deployment of the MySQL based Intranet, the application experienced performance issues. High connection spikes occurred causing slow user response time, and the IT team applied workarounds to continue the service. A number of key performance indexes (KPI) for the infrastructure were identified and the operational framework redesigned to support a more robust website and conform to the 99.985% uptime SLA (Service-Level Agreement). The MySQL DBA team made a series of upgrades in MySQL: Step 1: Moved from MyISAM to InnoDB storage engine in 2010 Step 2: Upgraded to the latest MySQL 5.1.54 release in 2010 Step 3: Upgraded from MySQL 5.1 to the latest GA release MySQL 5.5 in 2011, and leveraging MySQL Thread Pool as part of MySQL Enterprise Edition to scale better After making those changes, the team saw a much better response time during high concurrency use cases, and achieved an amazing performance improvement of 1400%! In January 2011, Verizon CEO, Ivan Seidenberg, announced the iPhone launch during the opening keynote at Consumer Electronic Show (CES) in Las Vegas, and that presentation was streamed live to its 78,000 employees. The event was broadcasted flawlessly with MySQL as the database. Later in 2011, Hurricane Irene attacked the East Coast of United States and caused major life and financial damages. During the hurricane, the team directed more traffic to its west coast data center to avoid potential infrastructure damage in the East Coast. Such transition was executed smoothly and even though the geographical distance became longer for the East Coast users, there was no impact in the performance of Vzweb and Vztube, and the SLA goal was achieved. “MySQL is the key component of Verizon Wireless’ mission-critical employee portal application,” said Shivinder Singh, senior DBA at Verizon Wireless. “We achieved 1400% performance improvement by moving from the MyISAM storage engine to InnoDB, upgrading to the latest GA release MySQL 5.5, and using the MySQL Thread Pool to support high concurrent user connections. MySQL has become part of our IT infrastructure, on which potentially more future applications will be built.” To learn more about MySQL Enterprise Edition, Get our Product Guide.

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• WebLogic Server JMS WLST Script – Who is Connected To My Server

  - by james.bayer

  Ever want to know who was connected to your WebLogic Server instance for troubleshooting?  An email exchange about this topic and JMS came up this week, and I’ve heard it come up once or twice before too.  Sometimes it’s interesting or helpful to know the list of JMS clients (IP Addresses, JMS Destinations, message counts) that are connected to a particular JMS server.  This can be helpful for troubleshooting.  Tom Barnes from the WebLogic Server JMS team provided some helpful advice: The JMS connection runtime mbean has “getHostAddress”, which returns the host address of the connecting client JVM as a string.  A connection runtime can contain session runtimes, which in turn can contain consumer runtimes.  The consumer runtime, in turn has a “getDestinationName” and “getMemberDestinationName”.  I think that this means you could write a WLST script, for example, to dump all consumers, their destinations, plus their parent session’s parent connection’s host addresses.    Note that the client runtime mbeans (connection, session, and consumer) won’t necessarily be hosted on the same JVM as a destination that’s in the same cluster (client messages route from their connection host to their ultimate destination in the same cluster). Writing the Script So armed with this information, I decided to take the challenge and see if I could write a WLST script to do this.  It’s always helpful to have the WebLogic Server MBean Reference handy for activities like this.  This one is focused on JMS Consumers and I only took a subset of the information available, but it could be modified easily to do Producers.  I haven’t tried this on a more complex environment, but it works in my simple sandbox case, so it should give you the general idea. # Better to use Secure Config File approach for login as shown here http://buttso.blogspot.com/2011/02/using-secure-config-files-with-weblogic.html connect('weblogic','welcome1','t3://localhost:7001')   # Navigate to the Server Runtime and get the Server Name serverRuntime() serverName = cmo.getName()   # Multiple JMS Servers could be hosted by a single WLS server cd('JMSRuntime/' + serverName + '.jms' ) jmsServers=cmo.getJMSServers()   # Find the list of all JMSServers for this server namesOfJMSServers = '' for jmsServer in jmsServers: namesOfJMSServers = jmsServer.getName() + ' '   # Count the number of connections jmsConnections=cmo.getConnections() print str(len(jmsConnections)) + ' JMS Connections found for ' + serverName + ' with JMSServers ' + namesOfJMSServers   # Recurse the MBean tree for each connection and pull out some information about consumers for jmsConnection in jmsConnections: try: print 'JMS Connection:' print ' Host Address = ' + jmsConnection.getHostAddress() print ' ClientID = ' + str( jmsConnection.getClientID() ) print ' Sessions Current = ' + str( jmsConnection.getSessionsCurrentCount() ) jmsSessions = jmsConnection.getSessions() for jmsSession in jmsSessions: jmsConsumers = jmsSession.getConsumers() for jmsConsumer in jmsConsumers: print ' Consumer:' print ' Name = ' + jmsConsumer.getName() print ' Messages Received = ' + str(jmsConsumer.getMessagesReceivedCount()) print ' Member Destination Name = ' + jmsConsumer.getMemberDestinationName() except: print 'Error retrieving JMS Consumer Information' dumpStack() # Cleanup disconnect() exit() Example Output I expect the output to look something like this and loop through all the connections, this is just the first one: 1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection:   Host Address = 127.0.0.1   ClientID = None   Sessions Current = 16    Consumer:      Name = consumer40      Messages Received = 1      Member Destination Name = myJMSModule!myQueue Notice that it has the IP Address of the client.  There are 16 Sessions open because I’m using an MDB, which defaults to 16 connections, so this matches what I expect.  Let’s see what the full output actually looks like: D:\Oracle\fmw11gr1ps3\user_projects\domains\offline_domain>java weblogic.WLST d:\temp\jms.py   Initializing WebLogic Scripting Tool (WLST) ...   Welcome to WebLogic Server Administration Scripting Shell   Type help() for help on available commands   Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'offline_domain'.   Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead.   Location changed to serverRuntime tree. This is a read-only tree with ServerRuntimeMBean as the root. For more help, use help(serverRuntime)   1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection: Host Address = 127.0.0.1 ClientID = None Sessions Current = 16 Consumer: Name = consumer40 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer34 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer37 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer16 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer46 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer49 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer43 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer55 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer25 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer22 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer19 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer52 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer31 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer58 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer28 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer61 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Disconnected from weblogic server: AdminServer     Exiting WebLogic Scripting Tool. Thanks to Tom Barnes for the hints and the inspiration to write this up. Image of telephone switchboard courtesy of http://www.JoeTourist.net/ JoeTourist InfoSystems

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• SSH error: Permission denied, please try again

  - by Kamal

  I am new to ubuntu. Hence please forgive me if the question is too simple. I have a ubuntu server setup using amazon ec2 instance. I need to connect my desktop (which is also a ubuntu machine) to the ubuntu server using SSH. I have installed open-ssh in ubuntu server. I need all systems of my network to connect the ubuntu server using SSH (no need to connect through pem or pub keys). Hence opened SSH port 22 for my static IP in security groups (AWS). My SSHD-CONFIG file is: # Package generated configuration file # See the sshd_config(5) manpage for details # What ports, IPs and protocols we listen for Port 22 # Use these options to restrict which interfaces/protocols sshd will bind to #ListenAddress :: #ListenAddress 0.0.0.0 Protocol 2 # HostKeys for protocol version 2 HostKey /etc/ssh/ssh_host_rsa_key HostKey /etc/ssh/ssh_host_dsa_key HostKey /etc/ssh/ssh_host_ecdsa_key #Privilege Separation is turned on for security UsePrivilegeSeparation yes # Lifetime and size of ephemeral version 1 server key KeyRegenerationInterval 3600 ServerKeyBits 768 # Logging SyslogFacility AUTH LogLevel INFO # Authentication: LoginGraceTime 120 PermitRootLogin yes StrictModes yes RSAAuthentication yes PubkeyAuthentication yes #AuthorizedKeysFile %h/.ssh/authorized_keys # Don't read the user's ~/.rhosts and ~/.shosts files IgnoreRhosts yes # For this to work you will also need host keys in /etc/ssh_known_hosts RhostsRSAAuthentication no # similar for protocol version 2 HostbasedAuthentication no # Uncomment if you don't trust ~/.ssh/known_hosts for RhostsRSAAuthentication #IgnoreUserKnownHosts yes # To enable empty passwords, change to yes (NOT RECOMMENDED) PermitEmptyPasswords no # Change to yes to enable challenge-response passwords (beware issues with # some PAM modules and threads) ChallengeResponseAuthentication no # Change to no to disable tunnelled clear text passwords #PasswordAuthentication yes # Kerberos options #KerberosAuthentication no #KerberosGetAFSToken no #KerberosOrLocalPasswd yes #KerberosTicketCleanup yes # GSSAPI options #GSSAPIAuthentication no #GSSAPICleanupCredentials yes X11Forwarding yes X11DisplayOffset 10 PrintMotd no PrintLastLog yes TCPKeepAlive yes #UseLogin no #MaxStartups 10:30:60 #Banner /etc/issue.net # Allow client to pass locale environment variables AcceptEnv LANG LC_* Subsystem sftp /usr/lib/openssh/sftp-server # Set this to 'yes' to enable PAM authentication, account processing, # and session processing. If this is enabled, PAM authentication will # be allowed through the ChallengeResponseAuthentication and # PasswordAuthentication. Depending on your PAM configuration, # PAM authentication via ChallengeResponseAuthentication may bypass # the setting of "PermitRootLogin without-password". # If you just want the PAM account and session checks to run without # PAM authentication, then enable this but set PasswordAuthentication # and ChallengeResponseAuthentication to 'no'. UsePAM yes Through webmin (Command shell), I have created a new user named 'senthil' and added this new user to 'sudo' group. sudo adduser -y senthil sudo adduser senthil sudo I tried to login using this new user 'senthil' in 'webmin'. I was able to login successfully. When I tried to connect ubuntu server from my terminal through SSH, ssh senthil@SERVER_IP It asked me to enter password. After the password entry, it displayed: Permission denied, please try again. On some research I realized that, I need to monitor my server's auth log for this. I got the following error in my auth log (/var/log/auth.log) Jul 2 09:38:07 ip-192-xx-xx-xxx sshd[3037]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=MY_CLIENT_IP user=senthil Jul 2 09:38:09 ip-192-xx-xx-xxx sshd[3037]: Failed password for senthil from MY_CLIENT_IP port 39116 ssh2 When I tried to debug using: ssh -v senthil@SERVER_IP OpenSSH_5.9p1 Debian-5ubuntu1, OpenSSL 1.0.1 14 Mar 2012 debug1: Reading configuration data /etc/ssh/ssh_config debug1: /etc/ssh/ssh_config line 19: Applying options for * debug1: Connecting to SERVER_IP [SERVER_IP] port 22. debug1: Connection established. debug1: identity file {MY-WORKSPACE}/.ssh/id_rsa type 1 debug1: Checking blacklist file /usr/share/ssh/blacklist.RSA-2048 debug1: Checking blacklist file /etc/ssh/blacklist.RSA-2048 debug1: identity file {MY-WORKSPACE}/.ssh/id_rsa-cert type -1 debug1: identity file {MY-WORKSPACE}/.ssh/id_dsa type -1 debug1: identity file {MY-WORKSPACE}/.ssh/id_dsa-cert type -1 debug1: identity file {MY-WORKSPACE}/.ssh/id_ecdsa type -1 debug1: identity file {MY-WORKSPACE}/.ssh/id_ecdsa-cert type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_5.8p1 Debian-7ubuntu1 debug1: match: OpenSSH_5.8p1 Debian-7ubuntu1 pat OpenSSH* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.9p1 Debian-5ubuntu1 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-ctr hmac-md5 none debug1: kex: client->server aes128-ctr hmac-md5 none debug1: sending SSH2_MSG_KEX_ECDH_INIT debug1: expecting SSH2_MSG_KEX_ECDH_REPLY debug1: Server host key: ECDSA {SERVER_HOST_KEY} debug1: Host 'SERVER_IP' is known and matches the ECDSA host key. debug1: Found key in {MY-WORKSPACE}/.ssh/known_hosts:1 debug1: ssh_ecdsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: password debug1: Next authentication method: password senthil@SERVER_IP's password: debug1: Authentications that can continue: password Permission denied, please try again. senthil@SERVER_IP's password: For password, I have entered the same value which I normally use for 'ubuntu' user. Can anyone please guide me where the issue is and suggest some solution for this issue?

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• What Did You Do? is a Bad Question

  - by Ajarn Mark Caldwell

  Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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• Meet our 2009 Oracle Graduates in South Africa

  - by anca.rosu

  Focusing on the broader Oracle community, Oracle South Africa initiated its first skills development programme in May 1988. Since its inception the programme has developed and improved and every year more graduates are taken on board. The Oracle Graduate Programme is made up of specific learning paths designed around customer, partner and Oracle specifications and is structured to meet the urgent skills requirements in the Oracle “economy”. The training programmes have a specific duration and incorporate both theoretical and practical application of Oracle product sets. It is aimed at creating: Meaningful employment for graduates; Learning opportunities for individuals within the organization so that career growth opportunities are exploited to the fullest; Capacity building for small enterprises which is aligned to Oracle’s Enterprise Development Programme Meet our five graduates who joined us in December 2008 and have spent over a year with us! Let’s get their initial feedback on the graduate programme and on their assignment to Jordan. Lector   On the Oracle Graduate Programme: “The Oracle Graduate Programme is an experience of a life time. I would not trade it for anything. It’s challenging and rewarding. I am proud and happy to be in an organization like Oracle” On the assignment in Jordan: "Friendly, welcoming people, world class instructors always willing to go the extra mile. What more can you ask for?"   Lungile On the Oracle Graduate Programme: “I joined Oracle as part of the graduate intake for pre-sales in order to develop my skills and knowledge. Working at Oracle has been an overwhelmingly positive experience as it has encouraged me to progress with my personal development. I am hugely grateful. It has been a great challenge and an awesome opportunity.” On the assignment to Jordan: “Going to Jordan was a great opportunity and the experience of a lifetime. The people were very welcoming and friendly. The culture was totally different from ours - the food, the clothes and the weather. It was an amazingly different experience to work from Sunday to Thursday with Friday and Saturday as the weekend.” Thabo On the Oracle Graduate Programme: “Life is an infinite learning path. I truly value growth. I believe for one to grow, one needs to be challenged to your full potential. The Oracle Graduate Programme offers real growth – and so much more.” On the assignment to Jordan: “I was amazed by the cultural differences. I now understood that to be part of the global community, I must embrace our similarities and understand our differences.”   Albeauty On the Oracle Graduate Programme: “Responsibility, dedication, focus and taking initiative … these are the key points I learned from Oracle. It is such an honour to finally be part of the Oracle family. The graduate programme itself was a great experience as I managed to learn how Oracle operates – it has been the highlight of my year. I believe that my hard work will assist in the growth of the company.” On the Jordan assignment: “A memory worth embracing. Going to Jordan was a great opportunity as I learned a lot with respect to integration between different cultures and getting to adapt to all things different. I, along with almost every other graduate, discovered that Oracle is far more than a database company. Now I know there is far more to the ‘Big Red’ name.” Emmanuel On the Oracle Graduate Programme: “The programme gave me invaluable exposure to the ICT sector and also provided an opportunity to travel, network and exchange ideas with others. The formal training helped me to improve my presentation skills and gave me a better understanding of business etiquette and communication.” On the assignment to Jordan: “It was my first trip abroad. It was a great chance to get to know each other. I had the opportunity to share ideas, share personal stuff as a team. We met experts who gave us superb training in Oracle Technologies. It was great.”   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com.   Technorati Tags: Oracle community,South Africa,Graduate Programme,Jordan,Technologies

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• Design a T-shirt for .NET Reflector Pro

  - by Laila

  Win a .NET Reflector Pro license, a box of Red Gate goodies, and a t-shirt printed with your design! Red Gate likes t-shirts. Each of our teams has one. In fact, each individual person has one, numbered according to when they joined the company: Red Gate's 1st, 2nd, and so on right up to Red Gate's 170th, with the slogan "More than just a number". Those t-shirts are important, chiefly because they remind the people wearing them that they are important. But that isn't enough. What really makes us great are the people who choose to use our tools. So we'd like to extend our tradition of t-shirts to include you and put the design of our next shirt entirely in your hands. We'd like you to come up with a witty slogan or create an inventive or simply beautiful t-shirt design for .NET Reflector Pro, our add-in for Visual Studio, which allows you to step into decompiled assemblies whilst debugging in Visual Studio. When you're done, post your masterpiece to Twitter with the hash tag #reflectortees, and @redgate will take a look! We'll pick the best design, and the winner will get a licensed copy of .NET Reflector Pro and a box of Red Gate goodies - not to mention a copy of their t-shirt. The winning design will go into production and be worn and given out at tradeshows, conferences, and user group events across the world, proudly bearing the name of their designer. We'll also pick three runners-up who will receive licenses for .NET Reflector Pro. Red Gate goodie box Interested? If you're up for the challenge, then we've got some resources to get you started. Inside the .zip file you'll find high-quality versions of the following: T-shirt templates: don't forget to design the front and the back! Different versions of the .NET Reflector Pro logo and Red Gate logo. Colour sheets to give you an easy reference to the Red Gate colours, including hex and RGB values. You can create and send us as many designs as you like, and each of them will be considered for the prize. To submit your designs, simply tweet including the competition hash tag, #reflectortees, and a link to somewhere we can see your design: either an image hosting site such as Twitpic, Flickr or Picasa, or a personal blog. You will need to create a Twitter account (which is free), if you don't already have one. You only have three limits: The background colour of the t-shirt should be one of our brand colours (red, light/dark grey or black), though you're welcome to use other colours in the rest of the design. You need to make use of either the .NET Reflector Pro logo OR the Red Gate logo (please keep them as they are) If you include any text or slogan, stick with just one or two colors for it. Apart from that, go wild. Go and do whatever it is you do when you get creative: whether you walk barefoot on the grass with a pencil and paper, sit cross-legged on a pile of cushions with a laptop, or simply close your eyes and float through a mist of ideas, now is your chance. Make sure you enjoy it. We're looking forward to seeing your creations. Terms and conditions 1. The closing date for entries is June 11th, 2010 (4 p.m. UK time). Red Gate Software Ltd reserves the right to extend the competition deadline at its discretion. If there is a revision, the revised date will be published on this blog and the date for announcing the results will be postponed accordingly. 2. The winning designer will be notified on June 14th, 2010 through Twitter. The winner must claim his/her prize by sending us a high-resolution image of their design via email (i.e. Illustrator EPS files or appropriate format, ideally at 300dpi). If the winner does not come forward within 3 days of the announcement, they will forfeit their prize and another winner will be selected from the runners-up. The names of the winner and runners-up will be posted on this blog by June 18th.  3. Entry is completed on the designer posting a link to their entry in a tweet with the correct hash tag, #reflectortees. 4. Red Gate Software needs to hold the rights to using the winning design in order to put the t-shirt into production. We will make sure that this is fine with the winner before we do so, but if you do not want us holding the rights to your design, please do not submit your designs. We reserve the right to slightly alter or adjust any artwork we decide to use (mainly to make it easier to print), but we will make sure we contact the winner for approval first. The winner will also need to allow us the use of his/her name for purposes of promoting your design. 5. Entries must be entirely your own original work and must not breach any copyright or third party rights. Red Gate Software Ltd will not be made partially or fully liable for any non-original work submitted by you. 6. This competition is free: you do not need to buy anything or be an existing customer to enter. 7. This competition is not open to employees of Red Gate Software Ltd, their families, or any other company directly connected with the administration of this promotion.

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• Converting Creole to HTML, PDF, DOCX, ..

  - by Marko Apfel

  Challenge We documented a project on Github with the Wiki there. For most articles we used Creole as markup language. Now we have to deliver a lot of the content to our client in an usual format like PDF or DOCX. So we need a automatism to extract all relevant content, merge it together and convert the stuff to a new format. Problem One of the most popular toolsets to convert between several formats is Pandoc. But unfortunally Pandoc does not support Creole (see the converting matrix). Approach So we need an intermediate step: Converting from Creole to a supported Pandoc format. Creolo/c is a Creole to Html converter and does exactly what we need. After converting our Creole content to Html we could use Pandoc for all the subsequent tasks. Solution Getting the Creole stuff First at all we need the Creole content on our locale machines. This is easy. Because the Github Wiki themselves is a Git repository we could clone it to our machine. In the working copy we see now all the files and the suffix gives us the hint for the markup language. Converting and Merging Creole content to Html Because we would like all content from several Creole files in one HTML file, we have to convert and merge all the input files to one output file. Creole/c has an option (-b) to generate only the Html-stuff below a Html <Body>-tag. And this is hook for us to start. We have to create manually the additional preluding Html-tags (<html>, <head>, ..), then we merge all needed Creole content to our output file and last we add the closing tags. This could be done straightforward with a little bit old DOS magic: REM === Generate the intro tags === ECHO ^<html^> > %TMP%\output.html ECHO ^<head^> >> %TMP%\output.html ECHO ^<meta name="generator" content="creole/c"^> >> %TMP%\output.html ECHO ^</head^> >> %TMP%\output.html ECHO ^<body^> >> %TMP%\output.html REM === Mix in all interesting Creole stuff with creole/c === .\Creole-C\bin\creole.exe -b .\..\datamodel+overview.creole >> %TMP%\output.html .\Creole-C\bin\creole.exe -b .\..\datamodel+domain+CvdCaptureMode.creole >> %TMP%\output.html .\Creole-C\bin\creole.exe -b .\..\datamodel+domain+CvdDamageReducingActivity.creole >> %TMP%\output.html .\Creole-C\bin\creole.exe -b .\..\datamodel+lookup+IncidentDamageCodes.creole >> %TMP%\output.html .\Creole-C\bin\creole.exe -b .\..\datamodel+table+Attachments.creole >> %TMP%\output.html .\Creole-C\bin\creole.exe -b .\..\datamodel+table+TrafficLights.creole >> %TMP%\output.html REM === Generate the outro tags === ECHO ^</body^> >> %TMP%\output.html ECHO ^</html^> >> %TMP%\output.html REM === Convert the Html file to Docx with Pandoc === .\Pandoc\bin\pandoc.exe -o .\Database-Schema.docx %TMP%\output.html Some explanation for this The first ECHO call creates the file. Therefore the beginning <html> tag is send via > to a temporary working file. All following calls add content to the existing file via >>. The tag-characters < and > must be escaped. This is done by the caret sign (^). We use a file in the default temporary folder (%TMP%) to avoid writing in our current folders. (better for continuous integration) Both toolsets (Creole/c and Pandoc) are copied to a versioned tools folder in the Wiki. This is committable and no problem after pushing – Github does not do anything with it. In this folder is also the batch (Export-Docx.bat) for all the steps. Pandoc recognizes the conversion by the suffixes of the file names. So it is enough to specify only the input and output files.

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• SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

  - by pinaldave

  TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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• Reflections on GiveCamp

  - by Reed

  I participated in the Seattle GiveCamp over the weekend, and am entirely impressed.  GiveCamp is a great event – I especially like how rewarding it is for everybody involved.  I strongly encourage any and all developers to watch for future GiveCamp events, and consider participating, for many reasons… GiveCamp provides real value to organizations that truly need help.  The Seattle event alone succeeded in helping sixteen non-profit organizations in many different ways.  The projects involved varied dramatically, including website redesigns, SEO, reworking data management workflows, and even game development.  Many non-profits have a strong need for good, quality technical help.  However, nearly every non-profit organization has an incredibly limited budget.  GiveCamp is a way to really give back, and provide incredibly valuable help to organizations that truly benefit. My experience has shown many developers to be incredibly generous – this is a chance to dedicate your energy to helping others in a way that really takes advantage of your expertise.  Your time as a developer is incredibly valuable, and this puts something of incredible value directly into the hands of places its needed. First, and foremost, GiveCamp is about providing technical help to non-profit organizations in need. GiveCamp can make you a better developer.  This is a fantastic opportunity for us, as developers, to work with new people, in a new setting.  The incredibly short time frame (one weekend for a deliverable project) and intense motivation to succeed provides a huge opportunity for learning from peers.  I’d personally like to thank off the developers with whom I worked – I learned something from each and every one of you.  I hope to see and work with all of you again someday. GiveCamp provides an opportunity for you to work outside of your comfort zone. While it’s always nice to be an expert, it’s also valuable to work on a project where you have little or no direct experience.  My team focused on a complete reworking of our organizations message and a complete new website redesign and deployment using WordPress.  While I’d used WordPress for my blog, and had some experience, this is completely unrelated to my professional work.  In fact, nobody on our team normally worked directly with the technologies involved – yet together we managed to succeed in delivering our goals.  As developers, it’s easy to want to stay abreast of new technology surrounding our expertise, but its rare that we get a chance to sit down and work on something practical that is completely outside of our normal realm of work.  I’m a desktop developer by trade, and spent much of the weekend working with CSS and Photoshop.  Many of the projects organizations need don’t match perfectly with the skill set in the room – yet all of the software professionals rose to the occasion and delivered practical, usable applications. GiveCamp is a short term, known commitment. While this seems obvious, I think it’s an important aspect to remember.  This is a huge part of what makes it successful – you can work, completely focused, on a project, then walk away completely when you’re done.  There is no expectation of continued involvement.  While many of the professionals I’ve talked to are willing to contribute some amount of their time beyond the camp, this is not expected. The freedom this provides is immense.  In addition, the motivation this brings is incredibly valuable.  Every developer in the room was very focused on delivering in time – you have one shot to get it as good as possible, and leave it with the organization in a way that can be maintained by them.  This is a rare experience – and excellent practice at time management for everyone involved. GiveCamp provides a great way to meet and network with your peers. Not only do you get to network with other software professionals in your area – you get to network with amazing people.  Every single person in the room is there to try to help people.  The balance of altruism, intelligence, and expertise in the room is something I’ve never before experienced. During the presentations of what was accomplished, I felt blessed to participate.  I know many people in the room were incredibly touched by the level of dedication and accomplishment over the weekend. GiveCamp is fun. At the end of the experience, I would have signed up again, even if it was a painful, tedious weekend – merely due to the amazing accomplishments achieved throughout the event.  However, the event is fun.  Everybody I talked to, the entire weekend, was having a good time.  While there were many faces focused into a near grimace at times (including mine, I’ll admit), this was always in response to a particularly challenging problem or task.  The challenges just added to the overall enjoyment of the weekend – part of why I became a developer in the first place is my love for challenge and puzzles, and a short deadline using unfamiliar technology provided plenty of opportunity for puzzles.  As soon as people would stand up, it was another smile.   If you’re a developer, I’d recommend looking at GiveCamp more closely.  Watch for an event in your area.  If there isn’t one, consider building a team and organizing an event.  The experience is worth the commitment. 

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• Answers to “What source control system do you use?” (and some winners)

  - by jamiet

  About a month ago I posed a question here on my blog SQL Server devs–what source control system do you use, if any? (answer and maybe win free stuff) in which I asked SQL Server developers to answer the following questions: Are you putting your SQL Server code into a source control system? If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? Why did you make those particular software choices? Any interesting anecdotes to share in regard to your use of source control and SQL Server? I had some really great responses (I highly recommend going and reading them). I promised that the five best, most thought-provoking, responses (as determined by me) would win one of five pairs of licenses for Red Gate SQL Source Control and Red Gate SQL Connect; here are the five that I chose (note that if you responded but did not leave a means of getting in touch then you weren’t considered for one of the prizes – sorry): In general, I don't think the management overhead and licensing cost associated with TFS is worthwhile if all you're doing is using source control. To get value from TFS, at a minimum you need to be using team build, and possibly other stuff as well, such as the sharepoint integration. If that's all you need, then svn with Tortoise would be my first choice. If you want to add build automation later, you can do this with cruisecontrol (is it still called that?), JetBrains, etc. For a long time I thought that Redgate's claims about "bridging the SSMS-VS divide" were a load of hot air, since in my experience anyone who knew what they were doing was using Visual Studio, in particular SSDT and its predecessors. However, on a recent client I was putting in source control for the first time, and I discovered that the "divide" really does exist. That client has ended up using svn with Redgate SQL Source Control, with no build automation, but with scope to add it in the future. Gavin Campbell I think putting the DB under source control is a great idea.  I have issues with the earlier versions of SQL Source Control in that it provides little help in versioning the DB. I think the latest version merges SQL Compare and SQL Source Control together.  Which is how it should have been all along. Sure I have the DB scripts in SVN, but I can't automate DB builds and changes without more tools.  Frankly I'm surprised databases don't have some sort of versioning built into them. Nick Portelli Source control has been immensely useful and saved me from a lot of rework on more than one occasion.  I have learned that you have to be extremely careful checking in data.  Our system is internal only so during the system production run once a week, if there is a problem that I can fix easily(for example, a control table points to a file in the wrong environment), I'll do it directly in production so the run can continue as soon as possible since we have a specified time window.  We do full test runs to minimize this but it has come up once or twice.  We use Red-Gate source control to "push" from the test environment to the production environment.  There have been a couple of occasions where the test environment with the wrong setting was pushed back over the production environment because the change was made only in production.  Gotta keep an eye on that. Alan Dykes Goodness is it manual.  And can be extremely painful at times.  Not only are we running thin, we are constrained on the tools we can get ($$ must mean free).  Certainly no excuse, and a great opportunity to improve my skills by learning new things.  But...  Getting buy in a on a proven process or methodology is hard, takes time, and diverts us from development.  If SQL Source Control is easy to use and proven oh boy could you get some serious fans around here!  Seriously though, as the "accidental dba" of this shop any new ideas / easy to implement tools can make a world of difference in productivity and most importantly accuracy.  Manual = bad. :) John Hennesey (who left his email address) The one thing I would love to know more about is the unique challenges of working with databases as source code - you can store scripts, but are they written as deployment scripts with all the logic about how to apply them to an existing DB? Where is that baseline DB? Where's the data? How does a team share the data and the code? It's a real challenge. Merrill Aldrich Congratulations to the five of you. Red Gate will be in touch with you soon about your free licenses. Thank you to all those that responded. And again, go and check out all the responses – those above are only small proportion from what is a very interesting comment thread. @Jamiet

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• Identity R2 - Experts Podcast Series

  - by Tanu Sood

  To follow up on the Identity Management R2 launch, a series of podcasts were recorded with subject matter experts from customer organizations, our partners and Oracle’s PM team to discuss key trends, R2 capabilities, implementation best practices and more. Below is a roll-up of the podcast series that is available on Fusion Middleware radio. R2 Podcasts:   ·         Designing the Next-Generation Identity Platform Vadim Lander, Oracle Highlights: Common architecture model, integration, interoperability and the driving factors behind R2 innovation IT Departments are shifting their Identity Management strategy to be able to support mobile, cloud and social applications. Oracle has anticipated this shift and has built a product roadmap to take advantage of this focus. Join Vadim as he discusses the design strategy behind the latest 11gR2 release and talks about how IDM services have to evolve to meet this new challenge.   ·         BETA Customer Perspective on R2 Ravi Meduri, Kaiser Permanente Highlights: R2 scalability and high availability In this podcast Ravi discusses the new features in 11gR2 that he is most interested in, including High Availability options for Access Management, multi-datacenter architecture, and what it was like working with the Oracle product team during the BETA program.   ·         Partner Perspective on R2 Rex Thexton, PricewaterhouseCoopers Highlights: Usability Enhancements for Users and Administrators A lot of new usability features went into the 11gR2 release making this the most business friendly IDM release to date. In this podcast Rex Thexton, Managing Director from PwC, talks about some of the new UI changes for both end users and administrators, and also about the new connector creation framework.   Access Request Updates in R2 Marc Boroditsky, Oracle Highlights: Access request User Interface innovations A lot of changes have been made to the Access Request user interface in the latest version of Oracle Identity Manager 11gR2. A real focus has been put on making the request process more business user friendly, and a lot of new customization capability has been added for the IT administrators. Hear Marc discuss the updated UI, and explain how administrators will be able to customize OIM to meet their company's requirements   ·         Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Nick Kloski, Oracle Highlights: New Optimized System configuration for Unified Directory One of the new features in 11gR2 is the availability of an Optimized System configuration for Oracle Unified Directory. Oracle engineers installed the OUD software onto off the shelf hardware and then created a performance tuned configuration. Join us as we talk to Nick Kloski, Infrastructure Solutions Manager, all about the testing process and the resulting performance metrics.   Privileged Account Management Mark Wilcox, Oracle Highlights: Oracle Privileged Account Manager key capabilities, use cases The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. Hear what Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager has to say about the capabilities of the offering in this podcast.   ·         Browser-based User Interface (UI) Customization Clayton Donley, Oracle Highlights: Benefits of Durable UI Configuration framework Business users need user interfaces that are not only friendly but also easily customizable. However the downside of any customization project is the cost and complexity involved in developing, testing, deploying and managing custom code. In this podcast, we examine how a new capability in Oracle Identity Management around browser based UI customization can reduce costs and complexity of customization while simplifying self service integration with corporate portal strategies.   ·         Simplifying Mobile and Social Sign-On Dan Killmer, Oracle Highlights: Secure mobile sign-on and consumption of social identities with Oracle Access Management The proliferation of mobile devices has spurred a new trend where employees tend to bring their own mobile devices to work and access corporate applications the same way they would access from a desktop or laptop. In this podcast, we examine how Oracle's latest innovation in Identity Management around Mobile and Social Sign On can simplify security and access management challenges posed by the widespread adoption of mobile devices in the enterprise. ·         Enabling Your Business with IDM R2 Scott Bonnell, Oracle Highlights: Self service, mobile access, personalization Gone are the days when Identity Management was just about stopping unauthorized users in their tracks. Identity Management if done right, can also enable your business. Join Scott Bonnell as he discusses how the IDM 11gR2 release enables the enterprise by providing self service, personalization and mobile access to corporate resources.

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• Windows Azure Recipe: Enterprise LOBs

  - by Clint Edmonson

  Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• IndyTechFest Recap

  - by Johnm

  The sun had yet to raise above the horizon on Saturday, May 22nd and I was traveling toward the location of the 2010 IndyTechFest. In my freshly awaken, and pre-coffee, state I reflected on the months that preceded this day and how quickly they slipped away. The big day had finally come and the morning dew glistened with a unique brightness that morning. What is this all about? For those who are unfamiliar with IndyTechFest, it is a regional conference held in Indianapolis and hosted by the Indianapolis .NET Developers Association (IndyNDA) and the Indianapolis Professional Association for SQL Server (IndyPASS).  The event presents multiple tracks and sessions covering subjects such as Business Intelligence,  Database Administration, .NET Development, SharePoint Development, Windows Mobile Development as well as non-Microsoft topics such as Lean and MongoDB. This year's event was the third hosting of IndyTechFest. No man is an island No event such as IndyTechFest is executed by a single person. My fellow co-founders, with their highly complementary skill sets and philanthropy make the process very enjoyable. Our amazing volunteers and their aid were indispensible. The generous financial support of our sponsors that made the event and fabulous prizes possible. The spectacular line up of speakers who came from near and far to donate their time and knowledge. Our beloved attendees who sacrificed the first sunny Saturday in weeks to expand their skill sets and network with their peers. We are deeply appreciative. Challenges in preparation With the preparation of any event comes challenges. It is these challenges that makes the process of planning an event so interesting. This year's largest challenge was the location of the event. In the past two years IndyTechFest was held at the Gene B. Glick Junior Achievement Center in Indianapolis. This facility has been the hub of the Indy technical community for many years. As the big day drew near, the facility's availability came into question due to some recent changes that had occurred with those who operated the facility. We began our search for an alternative option. Thankfully, the Marriott Indianapolis East was available, was very spacious and willing to work within the range of our budget. Within days of our event, the decision to move proved to be wise since the prior location had begun renovations to the interior. Whew! Always trust your gut. Every day it's getting better At the ending of each year, we huddle together, review the evaluations and identify an area in which the event could improve. This year's big opportunity for improvement resided in the prize give-away portion at the end of the day. In the 2008 event, admittedly, this portion was rather chaotic, rushed and disorganized. This year, we broke the drawing into two sections, of which each attendee received two tickets. The first ticket was a drawing for the mountain of books that were given away. The second ticket was a drawing for the big prizes, the 2 Xboxes, 3 laptops and iPad. We peppered the ticket drawings with gift card raffles and tossing t-shirts into the audience. If at first you don't succeed, try and try again Each year of IndyTechFest, we have offered a means for ad-hoc sessions or discussion groups to pop-up. To our disappointment it was something that never quite took off. We have always believed that this unique type of session was valuable and wanted to figure out a way to make it work for this year. A special thanks to Alan Stevens, who took on and facilitated the "open space" track and made it an official success. Share with your tweety When the attendee badges were designed we decided to place an emphasis on the attendee's Twitter account as well as the events hash-tag (#IndyTechFest) to encourage some real-time buzz during the day. At the host table we displayed a Twitter feed for all to enjoy. It was quite successful and encouraging use of social media. My badge was missing my Twitter account since it was recently changed. For those who care to follow my rather sparse tweets, my address is @johnnydata. Man, this is one long blog post! All in all it was a very successful event. It is always great to see new faces and meet old friends. The planning for the 2011 IndyTechFest will kick off very soon. We have more capacity for future growth and a truck full of great ideas. Stay tuned!

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• MDM for Tax Authorities

  - by david.butler(at)oracle.com

  In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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• Imaging: Paper Paper Everywhere, but None Should be in Sight

  - by Kellsey Ruppel

  Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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• Death March

  - by Nick Harrison

  It is a horrible sight to watch a project fail. There are few things as bad. Watching a project fail regardless of the reason is almost like sitting in a room with a "Dementor" from Harry Potter. It will literally suck all of the life and joy out of the room. Nearly every project that I have seen fail has failed because of political challenges or management challenges. Sometimes there are technical challenges that bring a project to its knees, but usually projects fail for less technical reasons. Here a few observations about projects failing for political reasons. Both the client and the consultants have to be committed to seeing the project succeed. Put simply, you cannot solve a problem when the primary stake holders do not truly want it solved. This could come from a consultant being more interested in extended the engagement. It could come from a client being afraid of what will happen to them once the problem is solved. It could come from disenfranchised stake holders. Sometimes a project is beset on all sides. When you find yourself working on a project that has this kind of threat, do all that you can to constrain the disruptive influences of the bad apples. If their influence cannot be constrained, you truly have no choice but to move on to a new project. Tough choices have to be made to make a project successful. These choices will affect everyone involved in the project. These choices may involve users not getting a change request through that they want. Developers may not get to use the tools that they want. Everyone may have to put in more hours that they originally planned. Steps may be skipped. Compromises will be made, but if everyone stays committed to the end goal, you can still be successful. If individuals start feeling disgruntled or resentful of the compromises reached, the project can easily be derailed. When everyone is not working towards a common goal, it is like driving with one foot on the break and one foot on the accelerator. Not only will you not get to where you are planning, you will also damage the car and possibly the passengers as well.   It is important to always keep the end result in mind. Regardless of the development methodology being followed, the end goal is not comprehensive documentation. In all cases, it is working software. Comprehensive documentation is nice but useless if the software doesn't work.   You can never get so distracted by the next goal that you fail to meet the current goal. Most projects are ultimately marathons. This means that the pace must be sustainable. Regardless of the temptations, you cannot burn the team alive. Processes will fail. Technology will get outdated. Requirements will change, but your people will adapt and learn and grow. If everyone on the team from the most senior analyst to the most junior recruit trusts and respects each other, there is no challenge that they cannot overcome. When everyone involved faces challenges with the attitude "This is my project and I will not let it fail" "You are my teammate and I will not let you fail", you will in fact not fail. When you find a team that embraces this attitude, protect it at all cost. Edward Yourdon wrote a book called Death March. In it, he included a graph for categorizing Death March project types based on the Happiness of the Team and the Chances of Success.   Chances are we have all worked on Death March projects. We will all most likely work on more Death March projects in the future. To a certain extent, they seem to be inevitable, but they should never be suicide or ugly. Ideally, they can all be "Mission Impossible" where everyone works hard, has fun, and knows that there is good chance that they will succeed. If you are ever lucky enough to work on such a project, you will know that sense of pride that comes from the eventual success. You will recognize a profound bond with the team that you worked with. Chances are it will change your life or at least your outlook on life. If you have not already read this book, get a copy and study it closely. It will help you survive and make the most out of your next Death March project.

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• Simple Scripting for your Exalogic Storage

  - by Trond Strømme

  As part of my job in Oracle ACS (Advanced Customer Services) I'm handling lots of different systems and customers. Among the recent systems I worked with have been Oracle's Exalogic engineered systems. One of the things I'd never had much exposure to as a system developer/architect/middleware guy/Java dude has been storage; outside of consuming it for my photography needs.. Well, I'm always ready for a new challenge... I'd downloaded the 7000 series storage simulator when it was released in the good old Sun days, found it fun and instructive to play around with, but as I never touched storage in any way (besides consuming it..) I forgot about it. A couple of years ago when I started working with Exalogic engineered systems it again came into light as an invaluable learning and testing tool for the embedded storage in an Exalogic;  Oracle's Sun ZFS Storage 7320 Appliance.  aaaanyway... I've been "booted" into a part-time role as the interim storage/system admin/middleware/Java guy for a client and found I needed to create the occasional report or summary or whatever.. of what's using the storage in the 7320 (as default configured for an Exalogic, 40T of disk in a mirrored configuration, yielding 18T of actual space.) Reading the nice documentation and some articles on the Oracle Technology Network I saw great possibilities with the embedded ECMAScript3/JavaScript engine in the 7000 series.  In my personal opinion anyone who's dealing with Exalogic administration, or exposed to any of the 7000 series of storage appliances and servers that Oracle offers should have a VirtualBox instance of it kicking around. For development and testing it's a fantastic tool. (It can save you from explaining (most) of the embarrassing FAILS you can do if you test something in a production system to your management...) So download, and install.  A small sidestep, if after firing up the 7000 series simulator in VirtualBox you've forgotten what it's IP address is, the following will sort you out if you log in directly via the running VirtualBox VM. So in my case I can ssh to 192.168.56.101 or point a browser to https://192.168.56.101:215 to log into the storage appliance. One simple way of executing a script on the 7320 is to ssh to the device and redirecting a file with the script in it to ssh. ssh [email protected] < myscript.js One question I got from my client and the people who will take over the systems was: "how can we see the quotas and allocations for all projects/shares in one easy go so we don't have to go navigating around in the BUI for all the hundreds of shares the 7320 is hosting just to check if anything is running dry?" Easy! JavaScript time, VirtualBox and emacs! //NOTE! this script is available 'as is' It has ben run on a couple of 7320's, (running 2010.08.17.3.0,1-1.25 & // 2011.04.24.1.0,1-1.8) a 7420 and the VB image, but I personally //offer no guarantee whatsoever that it won't make your server topple, catch fire or in any way go pear shaped.. //run at your own risk or learn from my code and or mistakes.. script run('cd /'); run('shares'); //get all projects: proj = list(); function spaceToGig(bytes){ return bytes/1073741824; //convert bytes to GB } function fullInPercent(quota, space_data){ tmp = (space_data/quota)*100; return tmp; } //print header, slightly good looking printf(" %s/%-15s %8s(GB) %7s(GB) %5s(GB) %7s(GB) %3s\n","Project", "Share","Quota","Ref", "Snap", "Total","%full"); printf("-------------------------------------------------------------------------------\n") //for each project, get all shares. check for quota and calculate percentage and human readable figures.. for (i=0;i<proj.length;i++){ run('select ' + proj[i]); //get all shares for a project var pshares = list(); //for each share get quota properties for (j=0;j<pshares.length;j++){ run('select ' + pshares[j]); quota = get('quota'); //properties associated with a share or inherited from a project spaceData = get('space_data'); spaceSnap = get('space_snapshots'); spaceTotal = get('space_total'); if(quota>0){ //has quota printf(" %s/%-15s \t%4.2fGB\t%.2fGB\t%.2fGB\t%.2fGB\t%5.2f%%\n",proj[i], pshares[j],spaceToGig(quota),spaceToGig(spaceData),spaceToGig(spaceSnap),spaceToGig(spaceTotal),fullInPercent(quota,spaceTotal)); }else{ //no quota printf(" %s/%-15s \t%8s\t%.2fGB\t%.2fGB\t%.2fGB\t%s\n",proj[i],pshares[j], "N/A", spaceToGig(spaceData),spaceToGig(spaceSnap),spaceToGig(spaceTotal),"N/A"); } run('cd ..'); } run('done'); } The resulting output should look something like this: Project/Share Quota(GB) Ref(GB) Snap(GB) Total(GB) %full ------------------------------------------------------------------------------- ACSExalogicSystem/domains N/A 0.04GB 0.00GB 0.04GB N/A ACSExalogicSystem/logs N/A 0.01GB 0.00GB 0.01GB N/A ACSExalogicSystem/nodemgrs N/A 0.00GB 0.00GB 0.00GB N/A ACSExalogicSystem/stores N/A 0.04GB 0.00GB 0.04GB N/A ***_dev/FMW_***_1 133GB 4.24GB 0.01GB 4.25GB 3.19% ***_dev/FMW_***_2 N/A 4.25GB 0.01GB 4.26GB N/A ***_dev/applications 10GB 0.00GB 0.00GB 0.00GB 0.00% ***_dev/domains 50GB 10.75GB 3.55GB 14.30GB 28.61% ***_dev/logs 20GB 0.32GB 0.01GB 0.33GB 1.66% ***_dev/softwaredepot 20GB 4.15GB 0.00GB 4.15GB 20.73% ***_dev/stores 20GB 0.01GB 0.00GB 0.01GB 0.05% ###_dev/FMW_###_1 400GB 17.63GB 0.12GB 17.75GB 4.44% ###_dev/applications N/A 0.00GB 0.00GB 0.00GB N/A ###_dev/domains 120GB 14.21GB 5.53GB 19.74GB 16.45% ###_dev/logs 15GB 0.00GB 0.00GB 0.00GB 0.00% ###_dev/softwaredepot 250GB 73.55GB 0.02GB 73.57GB 29.43% …snip My apologies if the output is a bit mis-aligned here and there, I only bothered making it look good, not perfect :/ I also removed some of the project names (*,#)

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• My First Weeks at Red Gate

  - by Jess Nickson

  Hi, my name’s Jess and early September 2012 I started working at Red Gate as a Software Engineer down in The Agency (the Publishing team). This was a bit of a shock, as I didn’t think this team would have any developers! I admit, I was a little worried when it was mentioned that my role was going to be different from normal dev. roles within the company. However, as luck would have it, I was placed within a team that was responsible for the development and maintenance of Simple-Talk and SQL Server Central (SSC). I felt rather unprepared for this role. I hadn’t used many of the technologies involved and of those that I had, I hadn’t looked at them for quite a while. I was, nevertheless, quite excited about this turn of events. As I had predicted, the role has been quite challenging so far. I expected that I would struggle to get my head round the large codebase already in place, having never used anything so much as a fraction of the size of this before. However, I was perhaps a bit naive when it came to how quickly things would move. I was required to start learning/remembering a number of different languages and technologies within time frames I would never have tried to set myself previously. Having said that, my first week was pretty easy. It was filled with meetings that were designed to get the new starters up to speed with the different departments, ideals and rules within the company. I also attended some lightning talks being presented by other employees, which were pretty useful. These occur once a fortnight and normally consist of around four speakers. In my spare time, we set up the Simple-Talk codebase on my computer and I started exploring it and worked on my first feature – redirecting requests for URLs that used incorrect casing! It was also during this time that I was given my first introduction to test-driven development (TDD) with Michael via a code kata. Although I had heard of the general ideas behind TDD, I had definitely never tried it before. Indeed, I hadn’t really done any automated testing of code before, either. The session was therefore very useful and gave me insights as to some of the coding practices used in my team. Although I now understand the importance of TDD, it still seems odd in my head and I’ve yet to master how to sensibly step up the functionality of the code a bit at a time. The second week was both easier and more difficult than the first. I was given a new project to work on, meaning I was no longer using the codebase already in place. My job was to take some designs, a WordPress theme, and some initial content and build a page that allowed users of the site to read provided resources and give feedback. This feedback could include their thoughts about the resource, the topics covered and the page design itself. Although it didn’t sound the most challenging of projects when compared to fixing bugs in our current codebase, it nevertheless provided a few sneaky problems that had me stumped. I really enjoyed working on this project as it allowed me to play around with HTML, CSS and JavaScript; all things that I like working with but rarely have a chance to use. I completed the aims for the project on time and was happy with the final outcome – though it still needs a good designer to take a look at it! I am now into my third week at Red Gate and I have temporarily been pulled off the website from week 2. I am again back to figuring out the Simple-Talk codebase. Monday provided me with the chance to learn a bunch of new things: system level testing, Selenium and Python. I was set the challenge of testing a bug fix dealing with the search bars in Simple-Talk. The exercise was pretty fun, although Mike did have to point me in the right direction when I started making the tests a bit too complex. The rest of the week looks set to be focussed on pair programming with Mike as we work together on a new feature. I look forward to the challenges that still face me and hope that I will be able to get up to speed quickly. *fingers crossed*

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