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• Connecting to a remote server through OpenVPN when local network subnet conflicts with remote network's subnet

  - by John Russell

  After connecting to a remote location via OpenVPN, I am trying to access a server on a network that exists on a subnet such as 10.0.1.0/24. However, the network I am trying to access this remote server from is on the same subnet: 10.0.1.0/24. I am unable to connect to my remote server via typing in its IP because of this conflict. I am unable to even access the public internet while connected to the VPN. Does anyone know how to mitigate this issue? I have access to the OpenVPN Access Server.

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• Spamassassin not work

  - by John

  I set the threshold to 7.5. But this mail still can't work thought will auto spam. Any idea? Thanks. X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on X-Spam-Level: * X-Spam-Status: Yes, score=5.9 required=5.0 tests=DNS_FROM_OPENWHOIS, FH_DATE_PAST_20XX,HTML_MESSAGE,RDNS_NONE autolearn=no version=3.2.

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• Can't install shared printer on Windows 7

  - by John Billups

  I have a shared printer on Windows XP desktop. When trying to install printer on a network laptop using Windows 7, I get a driver not found on network message. The printer OEM does not have a specific driver for Windows 7, they say to use the Windows 7 driver. I can install the printer as a local printer to the laptop. It does find the driver on the laptop, but I can't install it from the shared desktop.

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• Iphone 2G error "USB Device Not Recognized" on Windows 7

  - by John Sean

  hey guys i have a big prob with my iphone... when i connect my iphone 2G to my PC, then i become an error "USB Device Not Recognized". So the PC does not recognize my iphone. what i have to do? I have reinstalled ITunes, but unfortunately the prob. is not resolved. I would be glad if you can help me. thanks a lot. warm regards!

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• Has anyone used the sharedband connection bonding product?

  - by John Rennie

  See http://www.sharedband.com/ for details on the product. Obviously Sharedband aren't too keen on giving away their technical secrets, but I would guess that it bonds the connections at the IP layer i.e. their routers send the IP packets to the SharedBand routers over all available lines and the ShareBand routers handle all the virtual circuitry and provide the NATing to whatever IP address(es) they've assigned you. It looks a clever idea, and a good way to provide some resilience over ADSL links. You can even use ADSL links from different ISPs and SharedBand will still bond them for you. But, I find myself wondering how well it really works, and whether it's worth it. The Draytek routers can already load balance (though not bond) up to four ADSL lines, so the SharedBand product really only offers an advantage if you're hosting servers i.e. you can have one IP address to accept incoming connections through all your (working) ADSL lines. But should you really try and host servers using ADSL lines, especially since ADSL upload performance isn't stellar? Wouldn't it be better to use a hosted server, or maybe pay up for a leased line with a SLA? So I'm asking if anyone is using SharedBand, and if so what do you think of it? JR

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• solaris zpool SSD cache device "faulted"

  - by John-ZFS

  I am trying to get over these SATA SSD errors - smartctl command failed to read the SATA SSD - SATA is not supported what could be the reason for errors? does this mean that SSD has reached EOL & needs to be replacement? errors: No known data errors pool: zpool1216 state: DEGRADED status: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state. action: Replace the faulted device, or use 'zpool clear' to mark the device repaired. scan: scrub repaired 0 in 0h24m with 0 errors on Fri May 18 14:31:08 2012 config: NAME STATE READ WRITE CKSUM zpool1216 DEGRADED 0 0 0 raidz1-0 ONLINE 0 0 0 c11t10d0 ONLINE 0 0 0 c11t11d0 ONLINE 0 0 0 c11t12d0 ONLINE 0 0 0 c11t13d0 ONLINE 0 0 0 c11t14d0 ONLINE 0 0 0 c11t15d0 ONLINE 0 0 0 c11t16d0 ONLINE 0 0 0 c11t1d0 ONLINE 0 0 0 c11t2d0 ONLINE 0 0 0 c11t3d0 ONLINE 0 0 0 c11t4d0 ONLINE 0 0 0 c11t5d0 ONLINE 0 0 0 c11t6d0 ONLINE 0 0 0 c11t7d0 ONLINE 0 0 0 c11t8d0 ONLINE 0 0 0 c11t9d0 ONLINE 0 0 0 logs c9d0 FAULTED 0 0 0 too many errors cache c10d0 FAULTED 0 17 0 too many errors

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• XDEBUG/PHP doesn't dump profile even when set up properly?

  - by John D.

  I installed xdebug from source, but also tried my package manager (separately) and they both are loaded correctly (verified by restarting Apache and seeing the xdebug copyright info in phpinfo()) but they do not dump profiling information. Out of the 40 different attempts of configuration it logged once or twice but I lost what I did, I tried with first only loading the module in php.ini with no settings, but it didn't log to /tmp/. I tried many different settings but my current is now: xdebug.profiler_enable = Off xdebug.profiler_enable_trigger = 1 xdebug.profiler_output_dir = "/tmp/" xdebug.profiler_output_name = "profiler.%t" Of course I call my script through 127.0.0.1/test.php?XDEBUG_PROFILE, which is for enable_trigger. Do you know why it would not dump profiler information? nobody (Arch Linux) can write to /tmp/ as it has before, so I'm sure it is not a permissions error. Apache's error_log does not tell me anything about xdebug either, as it has loaded correctly. It just does not "work"! EDIT: I made a subfolder "xdebug_profiles" in /tmp/ and chown'ed it to nobody, and now it works flawlessly. I'm not sure why it couldn't write before, I guess it's just a caveat with nobody on Arch. I answered my own question , not enough points to answer it or comment, so consider this answered.

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• Dovecot throws obsolete warnings, even though dovecot.conf updated on Ubuntu 11

  - by John Bowlinger

  In trying to set up SASL for dovecot on Ubuntu 11, I keep getting obsolete warnings in my log: Sep 10 15:33:53 server1 dovecot: config: Warning: Obsolete setting in /etc/dovecot/dovecot.conf:24: passdb {} has been replaced by passdb { driver= } Sep 10 15:33:53 server1 dovecot: config: Warning: Obsolete setting in /etc/dovecot/dovecot.conf:27: userdb {} has been replaced by userdb { driver= } Even though my dovecot.conf file looks like this: protocols = none auth default { mechanisms = plain login passdb { driver=pam } userdb { driver=passwd } socket listen { client { path = /var/spool/postfix/private/auth mode = 0660 user = postfix group = postfix } } } Even when I try: driver=etc/pam.d/dovecot driver=etc/passwd I still get the same error. Looking at the example config file: cat /usr/share/doc/dovecot-common/dovecot/example-config/dovecot.conf was of no help. Dovecot is running: ps -A | grep 'dovecot' 9663 ? 00:00:00 dovecot But I can't seem to get that elusive "dovecot-auth" process. Anyone know what's going on?

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• Tomcat cookies not working via my ProxyPass VirtualHost

  - by John

  Hi there. I'm having some issues with getting cookies to work when using a ProxyPass to redirect traffic on port 80 to a web-application hosted via Tomcat. My motivation for enabling cookies is to get rid of the "jsessionid=" parameter that is appended to the URLs. I've enabled cookies in my context.xml in META-INF/ for my web application. When I access the webapplication via http://url:8080/webapp it works as expected, the jsessionid parameter is not visible in the URL, instead it's stored in a cookie. When accessing my website via an apache2 virtualhost the cookies doesn't seem to work because now "jsessionid" is being appended to the URLs. How can I solve this issue? Here's my VHost configuration: <VirtualHost *:80 ServerName somedomain.no ServerAlias www.somedomain.no <Proxy * Order deny,allow Allow from all </Proxy ProxyPreserveHost Off ProxyPass / http://localhost:8080/webapp/ ProxyPassReverse / http://localhost:8080/webapp/ ErrorLog /var/log/apache2/somedomain.no.error.log CustomLog /var/log/apache2/somedomain.no.access.log combined </VirtualHost

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• Acer Aspire 1360 Recovery CDs

  - by John

  I have replaced a dead hard disk in an out of warranty Acer Apire 1360 laptop. The two recovery CDs I have dont appear to be bootable, they just contain .hdd and .ghs (image?) files. On the original broken hard drive there was a hidden partition which could be invoked by pressing alt+f10 when booting. You would then be prompted for the 2 recovery CDs to perform the restore. Obviously the new hard drive does not contain the hidden Acer recovery partition. This being the case, how do I go about restoring Win XP? The 2 CDs are called Aspire 1360/1520 Serires Recovery CD Disk 1 of 2 and 2 of 2. Am I missing a futher bootable recovery CD? Can anyone confirm how many restore CDs originally came with the laptop.

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• How to a2ensite and a2dissite?

  - by John

  I'm logged into a Linux server. I think it's a Red Hat distribution. The commands a2ensite and a2dissite are not available. In the /etc/httpd directory, I don't see any mention of sites-enabled or sites-available. I'm pretty sure the site is currently executing the directives of /etc/httpd/conf.d/ssl.conf . I would like to do a a2dissite ssl, then reload the Web Server. How to do achieve this ?

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• v4l - capture and watch at the same time

  - by John Barrett

  Capturing v4l and line-in audio using mencoder works very well, but I would like to record real-time gameplay video from consoles plugged into the video card. I've used xawtv for this (Works quite well, can preview and record in real time), but when I enable any deinterlacing or aspect ration options the video fails to record. I have to record raw and re-encode the video with the appropriate filters later to get something workable. Other things I have tried: tvtime with xvidcap and jack audio capture - xvidcap drops frames and muxing the audio is impossible as it will go out of sync (I have not found muxer options that work to force a correct frame rate) mencoder capture to file, attempt to pipe tail of file to mplayer... mencoder works great, piping the file is far too heavy to attempt gameplay. Soooo, v4l capture and preview simultaneously, recommendations?

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• Our wi-fi at work is ridiculously slow, will adding more range extenders improve it?

  - by john

  At work, we have two wireless networks (e.g., Work1 Work2); the Work2 is used downstairs and Work1 is used upstairs. However, both are notoriously slow. The connection is better when we are wired in, but unfortunately due to our building being very old and our company growing very fast, most employees are not seated near the walls where the ethernet cables are. I had Cox, our ISP, run a bandwidth utilization test and it doesn't seem like we are capping out on upstream/downstream, which leads me to believe that it's strictly an issue with the wireless networks (which were implemented before I got there). The wireless networks are both Apple Airport Extremes. Is there anything I can do to improve the situation for everyone? Speeds are extremely slow, and sometimes drops out.

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• Tape Storage - How do I setup a tape backup system for use with my NAS

  - by John Himmelman

  I currently have a QNAP NAS with a raid 5 config (~600gb storage) but don't have a reliable backup solution. I've heard great things about tape backup systems (reliability, durability, etc..). How can I go about setting up a tape backup system? The tape drives seem very expensive (1k+ for a decent one, more than the price of my NAS). What are the important specs to compare and features to take into consideration? Edit: Does anyone have links to some good resources? There is a ton of articles, guides, and sites on this subject, not sure where to start.

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• Manage Upload Permissions, SFTP & Linux

  - by John R

  I'm new to Linux. I am working with a Redhat 5.5 server and am using a Java-based SFTP script that will allow multiple users to upload text files to a server. I am undecided if each user will have a separate directory or if I will use a naming convention that includes their customer ID. The files include some personal information about their LAN settings, so I prefer to use SFTP as apposed to FTP. It is my understanding that SFTP is encrypted (Also, I have a Java class configured to upload via SFTP, so I prefer not to switch protocols unless their is a very-good reason). The prototype is for a system that will support large numbers of customers and the thought of continually adding and removing clients through the command line seems highly impractical. (Again, I am new_to/learning Linux and Redhat). What are normal conventions for giving multiple users permission to SFTP upload files with a unique username and password for each.

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• rpm rollback ignoring rpms - no error output

  - by John H

  Issue rpm rollback is not working with a set of repackaged rpms created in the last couple days, but does work with more recent ones. [root@host1 repackage]# ls -l zsh-4.2.6-* -rw-r--r-- 1 root root 1788283 Apr 10 2011 zsh-4.2.6-3.el5.i386.rpm -rw-r--r-- 1 root root 1788691 Aug 18 04:38 zsh-4.2.6-5.el5.i386.rpm [root@host1 repackage]# rpm -q zsh zsh-4.2.6-6.el5 [root@host1 repackage]# rpm --test -Uvh --rollback 'Aug 18 01:00' [root@host1 repackage]# rpm -e zsh [root@host1 repackage]# [root@host1 repackage]# ls -l zsh* -rw-r--r-- 1 root root 1788283 Apr 10 2011 zsh-4.2.6-3.el5.i386.rpm -rw-r--r-- 1 root root 1788691 Aug 18 04:38 zsh-4.2.6-5.el5.i386.rpm -rw-r--r-- 1 root root 1789064 Aug 20 09:06 zsh-4.2.6-6.el5.i386.rpm [root@host1 repackage]# cp zsh-4.2.6-6.el5.i386.rpm /tmp [root@host1 repackage]# rpm --test -Uvh --rollback 'Aug 18 01:00' Rollback packages (+1/-0) to Mon Aug 20 09:02:16 2012 (0x50323558): Preparing... ########################################### [100%] Cleaning up repackaged packages: Removing /var/spool/repackage/zsh-4.2.6-6.el5.i386.rpm: [root@host1 repackage]# ls -l zsh-4.2.6-* -rw-r--r-- 1 root root 1788283 Apr 10 2011 zsh-4.2.6-3.el5.i386.rpm -rw-r--r-- 1 root root 1788691 Aug 18 04:38 zsh-4.2.6-5.el5.i386.rpm [root@host1 repackage]# cp /tmp/zsh-4.2.6-6.el5.i386.rpm . [root@host1 repackage]# rpm -Uvh --rollback 'Aug 18 01:00' Rollback packages (+1/-0) to Mon Aug 20 09:06:05 2012 (0x5032363d): Preparing... ########################################### [100%] 1:zsh ########################################### [ 50%] Cleaning up repackaged packages: Removing /var/spool/repackage/zsh-4.2.6-6.el5.i386.rpm: [root@host1 repackage]# rpm --test -Uvh --rollback 'April 9' [root@host1 repackage]# Now, if I run my test commands with -Uvvh I get debug messages to stderror which shows me that rpm reads each of the rpm files in /var/spool/repackage. The only interesting bit is the "expected size" but after searching, the expected size should be different, as it records the files as they are on the filesystem. D: opening db environment /var/lib/rpm/Packages joinenv D: opening db index /var/lib/rpm/Packages rdonly mode=0x0 D: locked db index /var/lib/rpm/Packages D: opening db index /var/lib/rpm/Installtid rdonly mode=0x0 D: opening db index /var/lib/rpm/Pubkeys rdonly mode=0x0 D: read h# 769 Header sanity check: OK D: ========== DSA pubkey id 53268101 37017186 (h#769) D: read h# 32 Header V3 DSA signature: OK, key ID 37017186 D: read h# 40 Header V3 DSA signature: OK, key ID 37017186 ... D: read h# 1753 Header V3 DSA signature: OK, key ID 37017186 D: Expected size: 3628918 = lead(96)+sigs(344)+pad(0)+data(3628478) D: Actual size: 3583695 D: /var/spool/repackage/Deployment_Guide-en-US-5.2-11.noarch.rpm: Header V3 DSA signature: OK, key ID 37017186 D: Expected size: 1100789 = lead(96)+sigs(344)+pad(0)+data(1100349) D: Actual size: 1109281 D: /var/spool/repackage/NetworkManager-0.7.0-10.el5_5.2.i386.rpm: Header V3 DSA signature: OK, key ID 37017186 D: Expected size: 1098167 = lead(96)+sigs(344)+pad(0)+data(1097727) D: Actual size: 1106179 D: /var/spool/repackage/NetworkManager-0.7.0-9.el5.i386.rpm: Header V3 DSA signature: OK, key ID 37017186 D: Expected size: 84351 = lead(96)+sigs(344)+pad(0)+data(83911) D: Actual size: 85378 ... D: Expected size: 1788276 = lead(96)+sigs(344)+pad(0)+data(1787836) D: Actual size: 1788691 D: /var/spool/repackage/zsh-4.2.6-5.el5.i386.rpm: Header V3 DSA signature: OK, key ID 37017186 D: --- erase h#1758 D: closed db index /var/lib/rpm/Pubkeys D: closed db index /var/lib/rpm/Installtid D: closed db index /var/lib/rpm/Packages D: closed db environment /var/lib/rpm/Packages D: May free Score board((nil)) I am able to copy these rpms out of the repackage directory and if I run them through cpio, extract the files. I also tried backing up and rebuilding the rpm database - no change. System Information: RHEL 5.8 rpm 4.4.2.3 /etc/yum.conf tsflags=repackage /etc/rpm/macros %_repackage_all_erasures 1

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• SQLCMD not recogized despite install of SQL Server Native Client for SQL2008

  - by John Galt

  This little question is part of a much larger issue I am trying to resolve: Does SQLCMD require a separate install or is it included with the Microsoft SQL Server 2008 Native Client (which I just installed on my webserver). Maybe this is just an incorrect path issue. Here is what I tried: C:\>sqlcmd -S tcp:devmojito\mssqlserver2008,1433 'sqlcmd' is not recognized as an internal or external command, operable program or batch file. C:\> This same syntax works when executed from the c drive on my SQL Server machine.

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• Cannot start listening on a certain TCP port, but there's nothing currently listening on it

  - by John Rasch

  I have Windows Service that uses a WCF service host to listen for connections on TCP port 61000. When I try to start the service, I get the error: Service cannot be started. System.ServiceModel.AddressAlreadyInUseException: HTTP could not register URL http://+:61000/ because TCP port 61000 is being used by another application. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process at System.Net.HttpListener.AddAll() at System.Net.HttpListener.Start() at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen() --- End of inner exception stack trace --- at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen() at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback) at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout) at... A quick netstat -a shows there is nothing listening on port 61000. I've also found several posts online that mention reserving namespaces using netstat, but the account that the service runs under has administrator privileges so that shouldn't be necessary. Any other ideas as to why I'm getting this message? This service is running on 64-bit Windows Server 2008 R2 Standard.

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• ZFS: Mirror vs. RAID-Z

  - by John Clayton

  I'm planning on building a file server using OpenSolaris and ZFS that will provide two primary services - be an iSCSI target for XenServer virtual machines & be a general home file server. The hardware I'm looking at includes 2x 4-port SATA controllers, 2x small boot drives (one on each controller), and 4x big drives for storage. This allows one free port per controller for upgrading the array down the road. Where I'm a little confused is how to setup the storage drives. For performance, mirroring appears to be king. I'm having a hard time seeing what the benefit would be of using RAIDZ over mirroring would be. With this setup I can see two options - two mirrored pools in one stripe, or RAIDZ2. Both should protect against 2 drive failures, and/or one controller failure...the only benefit of RAIDZ2 would be that any 2 drives could fail. The storage should be 50% of capacity in both cases, but the first should have much better performance, right? The other thing I'm trying to wrap my mind around is the benefit of mirrored arrays with more than two devices. For data integrity what, if any, would be the benefit of a RAIDZ over a three-way mirror? Since ZFS maintains file integrity what does RAIDZ bring to the table...doesn't ZFS's integrity checks negate the value of RAIDZ's parity?

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• Computer hobby and more?

  - by John

  I have been a fulltime student recently working on graduate work to complete a graduate degree. While continuing my studies I have maintained my computer hobby. However, recently my computer hobby has been threatening to turn into a full-fledged side business. Because I am starting to have people come to me for computer help who I have never met before (who generally heard word-of-mouth from other people whose computers I looked at) I am seriously considering putting my conditions for working on a computer into writing (for potential damage control and perhaps liability reasons). Are there any standards for this that I should reference? Should responsibility be waived for times when the computer is left in my care or any time I look at a machine? Any advice you can provide here would be appreciated. What other lessons have you learned that I should be aware of in relation to helping people while continuing my studies as a hobby? Thank you in advance.

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• Redirect absolutely anything to new domain with .htaccess

  - by John Hunt

  Ok, so I'm in need a simple redirect: Redirect 301 / http://www.new.com/ Similar to that, except I want it to catch anything, such as: www.old.com/blah/blah/?xyz=123&aaaaabbbb=erewr3ttt#ewtjhirhjerh and send the user to: www.new.com Should be easy right? Finding out how to do this is not so easy. Using the above rule we're still getting 404's for things that aren't there rather than the Redirect rule just getting everything.

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• Change the Safari home page for the OSX Guest account

  - by John Lemberger

  I'd like to setup the guest account with easy access to a particular web site, but cannot figure out how to change the default. In 10.5.8 the parental controls can be used to control the list of bookmarks, but I haven't seen any reference to the home page. And when logged in as Guest, the home page settings are read-only, even if you enter an administrator password. How can the Safari home page be changed (and be made persistent) for the OSX Guest account?

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• Need to link WP Blog with Rails App on Heroku

  - by John Glass

  I have a client who wants to migrate his Rails app to Heroku. However the client also has a blog associated with his domain that runs on WordPress. Currently, the WordPress blog is running happily alongside the Rails app, but once we migrate to Heroku, that clearly won't be possible. The url for the app is like http://mydomain.com, and the url for the blog is like http://mydomain/blog. I realize that the best long-term solution is to redo the blog in a Rails format like Toto or Jekyll. But in the short term, what is the best way to continue hosting the WP blog where it is (or somewhere) but use Heroku to run the app? The client doesn't want the blog to be on a subdomain, but to remain at mydomain/blog for SEO reasons and also since there is traffic to the blog. I have two ideas: Use rack_rewrite or refraction (or just a regular old 301 and Apache mod_rewrite) on the old (non-Heroku) server to redirect the main url from the old site to Heroku. In this case, I can just leave the Wordpress blog running happily where it is. I think?? Is there a reason to choose one of those options (rack_rewrite, refraction, or mod_rewrite) over the others if I do it this way? Switch the DNS info to point to the Heroku site, and then use a 301 redirect from the blog to the old site. But then I'll have to get the old (non-Heroku) site on a subdomain and use some kind of rewrite rules anyway so it looks like it isn't a subdomain. Are either of these approaches preferable, or is there another way to do it that's easier that I'm missing?

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• How to install Mac OS X from Windows without a CD

  - by John Smith

  I have two partitions, one for windows the other for Mac OS X. Recently, my Mac OS X crashed and my partition rendered unbootable. When I insert Mac OS X's installation CD everything seems normal from startup, to choosing whether to boot from Windows or CD, until the CD boots. The screen flickers and it becomes extremely dark can barely see anything but I can see that it is booted correctly. I tried increasing brightness but that did not work. After hours of trying to read what is on the screen and guessing where to click the installation did not go through... It took more than a couple of hours so I restarted. Now the partition is accessible through Windows but is not bootable. TL;DR Is it possible to install Mac OS X on a visible partition without the CD through Windows XP?... Thanks

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• External USB attached drive works in Windows XP but not in Windows 7. How to fix?

  - by irrational John

  Earlier this week I purchased this "N52300 EZQuest Pro" external hard drive enclosure from here. I can connect the enclosure using USB 2.0 and access the files in both NTFS partitions on the MBR partitioned drive when I use either Windows XP (SP3) or Mac OS X 10.6. So it works as expected in XP & Snow Leopard. However, the enclosure does not work in Windows 7 (Home Premium) either 64-bit or 32-bit or in Ubuntu 10.04 (kernel 2.6.32-23-generic). I'm thinking this must be a Windows 7 driver problem because the enclosure works in XP & Snow Leopard. I do know that no special drivers are required to use this enclosure. It is supported using the USB mass storage drivers included with XP and OS X. It should also work fine using the mass storage support in Windows 7, no? FWIW, I have also tried using 32-bit Windows 7 on both my desktop, a Gigabyte GA-965P-DS3 with a Pentium Dual-Core E6500 @ 2.93GHz, and on my early 2008 MacBook. I see the same failure in both cases that I see with 64-bit Windows 7. So it doesn't appear to be specific to one hardware platform. I'm hoping someone out there can help me either get the enclosure to work in Windows 7 or convince me that the enclosure hardware is bad and should be RMAed. At the moment though an RMA seems pointless since this appears to be a (Windows 7) device driver problem. I have tried to track down any updates to the mass storage drivers included with Windows 7 but have so far come up empty. Heck, I can't even figure out how to place a bug report with Microsoft since apparently the grace period for Windows 7 email support is only a few months. I came across a link to some USB troubleshooting steps in another question. I haven't had a chance to look over the suggestions on that site or try them yet. Maybe tomorrow if I have time ... ;-) I'll finish up with some more details about the problem. When I connect the enclosure using USB to Windows 7 at first it appears everything worked. Windows detects the drive and installs a driver for it. Looking in Device Manager there is an entry under the Hard Drives section with the title, Hitachi HDT721010SLA360 USB Device. When you open Windows Disk Management the first time after the enclosure has been attached the drive appears as "Not initialize" and I'm prompted to initialize it. This is bogus. After all, the drive worked fine in XP so I know it has already been initialized, partitioned, and formatted. So of course I never try to initialize it "again". (It's a 1 GB drive and I don't want to lose the data on it). Except for this first time, the drive never shows up in Disk Management again unless I uninstall the Hitachi HDT721010SLA360 USB Device entry under Hard Drives, unplug, and then replug the enclosure. If I do that then the process in the previous paragraph repeats. In Ubuntu the enclosure never shows up at all at the file system level. Below are an excerpt from kern.log and an excerpt from the result of lsusb -v after attaching the enclosure. It appears that Ubuntu at first recongnizes the enclosure and is attempting to attach it, but encounters errors which prevent it from doing so. Unfortunately, I don't know whether any of this info is useful or not. excerpt from kern.log [ 2684.240015] usb 1-2: new high speed USB device using ehci_hcd and address 22 [ 2684.393618] usb 1-2: configuration #1 chosen from 1 choice [ 2684.395399] scsi17 : SCSI emulation for USB Mass Storage devices [ 2684.395570] usb-storage: device found at 22 [ 2684.395572] usb-storage: waiting for device to settle before scanning [ 2689.390412] usb-storage: device scan complete [ 2689.390894] scsi 17:0:0:0: Direct-Access Hitachi HDT721010SLA360 ST6O PQ: 0 ANSI: 4 [ 2689.392237] sd 17:0:0:0: Attached scsi generic sg7 type 0 [ 2689.395269] sd 17:0:0:0: [sde] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [ 2689.395632] sd 17:0:0:0: [sde] Write Protect is off [ 2689.395636] sd 17:0:0:0: [sde] Mode Sense: 11 00 00 00 [ 2689.395639] sd 17:0:0:0: [sde] Assuming drive cache: write through [ 2689.412003] sd 17:0:0:0: [sde] Assuming drive cache: write through [ 2689.412009] sde: sde1 sde2 [ 2689.455759] sd 17:0:0:0: [sde] Assuming drive cache: write through [ 2689.455765] sd 17:0:0:0: [sde] Attached SCSI disk [ 2692.620017] usb 1-2: reset high speed USB device using ehci_hcd and address 22 [ 2707.740014] usb 1-2: device descriptor read/64, error -110 [ 2722.970103] usb 1-2: device descriptor read/64, error -110 [ 2723.200027] usb 1-2: reset high speed USB device using ehci_hcd and address 22 [ 2738.320019] usb 1-2: device descriptor read/64, error -110 [ 2753.550024] usb 1-2: device descriptor read/64, error -110 [ 2753.780020] usb 1-2: reset high speed USB device using ehci_hcd and address 22 [ 2758.810147] usb 1-2: device descriptor read/8, error -110 [ 2763.940142] usb 1-2: device descriptor read/8, error -110 [ 2764.170014] usb 1-2: reset high speed USB device using ehci_hcd and address 22 [ 2769.200141] usb 1-2: device descriptor read/8, error -110 [ 2774.330137] usb 1-2: device descriptor read/8, error -110 [ 2774.440069] usb 1-2: USB disconnect, address 22 [ 2774.440503] sd 17:0:0:0: Device offlined - not ready after error recovery [ 2774.590023] usb 1-2: new high speed USB device using ehci_hcd and address 23 [ 2789.710020] usb 1-2: device descriptor read/64, error -110 [ 2804.940020] usb 1-2: device descriptor read/64, error -110 [ 2805.170026] usb 1-2: new high speed USB device using ehci_hcd and address 24 [ 2820.290019] usb 1-2: device descriptor read/64, error -110 [ 2835.520027] usb 1-2: device descriptor read/64, error -110 [ 2835.750018] usb 1-2: new high speed USB device using ehci_hcd and address 25 [ 2840.780085] usb 1-2: device descriptor read/8, error -110 [ 2845.910079] usb 1-2: device descriptor read/8, error -110 [ 2846.140023] usb 1-2: new high speed USB device using ehci_hcd and address 26 [ 2851.170112] usb 1-2: device descriptor read/8, error -110 [ 2856.300077] usb 1-2: device descriptor read/8, error -110 [ 2856.410027] hub 1-0:1.0: unable to enumerate USB device on port 2 [ 2856.730033] usb 3-2: new full speed USB device using uhci_hcd and address 11 [ 2871.850017] usb 3-2: device descriptor read/64, error -110 [ 2887.080014] usb 3-2: device descriptor read/64, error -110 [ 2887.310011] usb 3-2: new full speed USB device using uhci_hcd and address 12 [ 2902.430021] usb 3-2: device descriptor read/64, error -110 [ 2917.660013] usb 3-2: device descriptor read/64, error -110 [ 2917.890016] usb 3-2: new full speed USB device using uhci_hcd and address 13 [ 2922.911623] usb 3-2: device descriptor read/8, error -110 [ 2928.051753] usb 3-2: device descriptor read/8, error -110 [ 2928.280013] usb 3-2: new full speed USB device using uhci_hcd and address 14 [ 2933.301876] usb 3-2: device descriptor read/8, error -110 [ 2938.431993] usb 3-2: device descriptor read/8, error -110 [ 2938.540073] hub 3-0:1.0: unable to enumerate USB device on port 2 excerpt from lsusb -v Bus 001 Device 017: ID 0dc4:0000 Macpower Peripherals, Ltd Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0dc4 Macpower Peripherals, Ltd idProduct 0x0000 bcdDevice 0.01 iManufacturer 1 EZ QUEST iProduct 2 USB Mass Storage iSerial 3 220417 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 5 Config0 bmAttributes 0xc0 Self Powered MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk (Zip) iInterface 4 Interface0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0001 Self Powered Update: Results using Firewire to connect. Today I recieved a 1394b 9 pin to 1394a 6 pin cable which allowed me to connect the "EZQuest Pro" via Firewire. Everything works. When I use Firewire I can connect whether I'm using Windows 7 or Ubuntu 10.04. I even tried booting my Gigabyte desktop as an OS X 10.6.3 Hackintosh and it worked there as well. (Though if I recall correctly, it also worked when using USB 2.0 and booting OS X on the desktop. Certainly it works with USB 2.0 and my MacBook.) I believe the firmware on the device is at the latest level available, v1.07. I base this on the excerpt below from the OS X System Profiler which shows Firmware Revision: 0x107. Bottom line: It's nice that the enclosure is actually usable when I connect with Firewire. But I am still searching for an answer as to why it does not work correctly when using USB 2.0 in Windows 7 (and Ubuntu ... but really Windows 7 is my biggest concern). OXFORD IDE Device 1: Manufacturer: EZ QUEST Model: 0x0 GUID: 0x1D202E0220417 Maximum Speed: Up to 800 Mb/sec Connection Speed: Up to 400 Mb/sec Sub-units: OXFORD IDE Device 1 Unit: Unit Software Version: 0x10483 Unit Spec ID: 0x609E Firmware Revision: 0x107 Product Revision Level: ST6O Sub-units: OXFORD IDE Device 1 SBP-LUN: Capacity: 1 TB (1,000,204,886,016 bytes) Removable Media: Yes BSD Name: disk3 Partition Map Type: MBR (Master Boot Record) S.M.A.R.T. status: Not Supported

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